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Application Instructions: Please submit your resume and a cover letter (applications will not be considered without a cover letter).&nbsp; Send to <a href="mailto:HR-Inbox@uwdor.org" target="_blank">HR-Inbox@uwdor.org</a>&nbsp;Director of Major and Planned GiftsUnited Way of the Dutchess-Orange Region is seeking a part-time Director of Major and Planned Gifts to join our team. The Director will manage a portfolio of current and potential major donors ($5,000+) and implement the Planned Giving program.Essential Functions<ul><li>Solicit and steward existing Major Donors and ensure all gifts are accounted for during fiscal year</li><li>Identify, cultivate, solicit and steward potential planned and major gift donors ($5,000+); engage donors in multi-year step-up programs</li><li>Implement planned giving program through cultivation, meetings and follow up with prospects&nbsp;</li><li>Create and present proposals for potential major donors&nbsp;</li><li>Participate in 5-10 donor meetings a month (virtual and in-person)</li><li>Track and report progress towards financial goals</li><li>Attend community events representing United Way&nbsp;</li><li>Must be willing to travel throughout Dutchess and Orange Counties</li></ul>Skills<ul><li>Proven experience as a major gifts officer or similar role in fundraising&nbsp;</li><li>Excellent communication, presentation and interpersonal skills as well as ability to work with diverse audiences</li><li>Strong understanding of fundraising best practices and legal guidelines&nbsp;</li><li>Ability to build and maintain relationships with key donors</li><li>Excellent planning and time management skills; ability to successfully manage multiple projects</li><li>Effective analytical and problem solving skills</li><li>Must be experienced with in-person and virtual donor meetings</li><li>Positive attitude and willing to be part of a team</li></ul>Education Requirements:&nbsp; Bachelor’s degree or relevant experienceExperience Requirements:&nbsp; 3 years in individual fundraising with a track record of closing major gifts, Working knowledge of Microsoft Office with good general computer skillsSalary: $25-$35 per hour based on experienceApplication Instructions: Please submit your resume and a cover letter (applications will not be considered without a cover letter).&nbsp; Send to <a href="mailto:HR-Inbox@uwdor.org" target="_blank">HR-Inbox@uwdor.org</a>

United Way of the Dutchess-Orange Region

Director of Major and Planned Gifts 

Purpose and Scope of Job:&nbsp; Reporting to the President &amp; CEO, this leadership role is responsible for shaping and implementing a holistic vision for community impact, ensuring that UWSWI’s programs, partnerships, and resources are strategically aligned to our organizational objectives. As the primary staff liaison to the Community Impact Cabinet (CIC), the Director ensures that strategic initiatives are community-informed, data-driven, and results-oriented. This role also plays a key part in organization-wide efforts, such as planning, forecasting, and donor engagement, to advance UWSWI’s mission with clarity and purpose. Participates in various multi-sector community improvement efforts and directs the work of the Community Impact staff.Essential ResponsibilitiesCommunity Impact Agenda, Strategies, and Programs&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;In partnership with the CIC, plan, design, implement, and evaluate UWSWI’s Community Impact Agenda and integrated strategies to fit within larger community efforts to address critical issues. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with Board, agencies, investors, and community leaders to ensure the implementation of effective strategies that attract investment and engagement in improving community conditions.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the UWSWI Leadership Team to integrate impact into fundraising, marketing, and communications to attract the resources necessary to carry out the impact plan.Community Needs •&nbsp;&nbsp;&nbsp;&nbsp;Assemble and analyze a variety of data sources to develop and maintain an understanding of community problems and service gaps. •&nbsp;&nbsp;&nbsp;&nbsp;Serve as a thought leader on community needs and impact issues, including establishing formal partnerships/alliances with other organizations that can strengthen our efforts. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee the convening of community conversations to obtain and share public knowledge. &nbsp;Community Investment •&nbsp;&nbsp;&nbsp;&nbsp;Serve as the primary liaison and support to the CIC, ensuring accountability for program review, grant processes, and fund distribution. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee the creation and management of our grant-making processes and administration, including all grant-making documentation.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Develop and/or review grant agreements, consultant contracts, and Memorandums of Understanding in partnership with the President &amp; CEO. •&nbsp;&nbsp;&nbsp;&nbsp;Work with funded partners and evaluation consultants to establish and manage reporting metrics. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure quality procedures are in place and consistently practiced in all grant-related activities. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Work in partnership with the CIC, Board, and Leadership Team to identify and recruit a diverse group of business, academic, community and lived-experience subject-matter experts to serve on Pathway Taskforces.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Work with Finance to ensure timely distribution of grant payments to funded partners. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for communicating Pathway process information and impact results throughout the organization and to the Board of Directors.Community Engagement &amp; Collaboration •&nbsp;&nbsp;&nbsp;&nbsp;Actively develops strategic partnerships with community and business leaders throughout our service area to maximize United Way’s leadership position in community impact. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for collaborative and collective impact work, including leadership of the TalentEVV Upward Mobility work team. &nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manage the Diversity, Equity, Inclusion &amp; Belonging (DEIB) and Public Policy committees. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in collaborative tables, special committees, and select fundraising activities.Advocacy •&nbsp;&nbsp;&nbsp;&nbsp;Continuously monitors and aligns with IUW and United Way Worldwide’s stance on advocacy and public policy issues, as appropriate. •&nbsp;&nbsp;&nbsp;&nbsp;Works with Public Policy Committee(s) to identify advocacy/lobbying priorities based on community needs and UWSWI’s impact agenda. •&nbsp;&nbsp;&nbsp;&nbsp;Plans, executes, and evaluates advocacy and lobbying efforts. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborates and communicates with a variety of stakeholders to advocate for and educate around UWSWI policy priorities.Organizational Leadership&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ensures that Board and staff work in unison to provide the most effective response to community needs through engagement, investment, and advocacy. •&nbsp;&nbsp;&nbsp;&nbsp;Provides community needs data, outcome measures and stories, poverty/upward mobility education, and community perspectives to UWSWI’s Board and staff. •&nbsp;&nbsp;&nbsp;&nbsp;In partnership with the Development Director, Board, and fundraising volunteers, ensure effective communication of community needs, UWSWI’s impact plan, and outcomes to strengthen grant proposals, presentations, and other donor/investment marketing material.Team Leadership &amp; Supervision •&nbsp;&nbsp;&nbsp;&nbsp;Provide goal setting, strategic direction, and mentorship to the CI staff, promoting best practices and ensuring a cohesive community impact operation that attains goals. •&nbsp;&nbsp;&nbsp;&nbsp;Foster regular, open communication and constructive feedback in evaluating performance, ensuring accountability and alignment with vision, values, and goals. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee, direct, and support the implementation of UWSWI-run programs and initiatives, including resourcing and budgeting. •&nbsp;&nbsp;&nbsp;&nbsp;Identify opportunities for training and professional development.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Core Competencies •&nbsp;&nbsp;&nbsp;&nbsp;Mission-Focused&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Results-Driven •&nbsp;&nbsp;&nbsp;&nbsp;Relationship-Oriented •&nbsp;&nbsp;&nbsp;&nbsp;Collaborative •&nbsp;&nbsp;&nbsp;&nbsp;Talent Management •&nbsp;&nbsp;&nbsp;&nbsp;Outward Turning Required Qualifications, Skills &amp; Abilities •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in education, social service, public administration or related field of study from an accredited four-year college or university. Master’s degree preferred. •&nbsp;&nbsp;&nbsp;&nbsp;5+ years’ experience leading community change projects or impact work. Requires knowledge of research, grant evaluation, planning, and system change. Will consider candidate with equivalent combination of education and related experience. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to thrive and lead in a highly complex and changing community environment. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated capacity to play a leadership role in partnerships with a broad range of constituents across community, philanthropic, business, and government sectors.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience working with diverse interests and communities, understanding systemic challenges, and developing shared solutions.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong active listening, conflict resolution, coordination, and consensus building skills. •&nbsp;&nbsp;&nbsp;&nbsp;Skill in exercising a high degree of initiative, flexibility, judgment, and decision making. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to read, analyze, and interpret complex documents; prepare and deliver effective presentations to staff, Board, committee members, and the public. •&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of business infrastructure, social services, project management, and proficiency with Microsoft Office Suite. •&nbsp;&nbsp;&nbsp;&nbsp;Valid driver’s license, insurance coverage, and/or daily access to reliable transportation. Physical Requirements While performing the duties of this job, the employee is occasionally required to sit, stand, walk, drive/operate a car, lift and carry bags and boxes of approximately 20 pounds; talk or hear, read, use hands to finger, handle or feel objects, reach with hands and arms; climb stairs, stoop, kneel, or crouch, type, operate a computer and copy machine. &nbsp;

United Way of Southwestern Indiana

Community Impact Director

The Encore Volunteer Coordinator is responsible for the success of the Encore Volunteer Program, sponsored by United Way of the CSRA. The Encore Volunteer Program is part of AmeriCorps Seniors RSVP, one of the largest volunteer efforts in the nation for people ages 55 and over, matching older adults with local organizations to address community needs. Our Encore Volunteer projects leverage the skills of volunteers to effectively meet these needs.&nbsp; The Encore Volunteer Coordinator oversees the daily management of the program, including volunteer recruitment and supervision, compliance with funder requirements, public awareness, community partnership building, and program reporting and documentation.DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;Program Coordination:<ul><li>Manage the daily operations of the&nbsp;Encore Volunteer Program.&nbsp;</li><li>Develop and monitor the program budget to ensure smooth, efficient, and cost-effective &nbsp;&nbsp;&nbsp;&nbsp; operations.&nbsp;</li><li>Handle administrative duties related to public relations.&nbsp;</li><li>Successfully complete all CNCS AmeriCorps Seniors trainings.&nbsp;</li></ul>&nbsp;Volunteer Recruitment and Management:<ul><li>Recruit, train, and supervise older adult volunteers.&nbsp;</li><li>Organize and lead volunteer orientations, recognition events, and training sessions.&nbsp;</li><li>Secure community volunteer stations through recruitment and presentations.&nbsp;</li><li>Create, maintain, and enhance relationships with nonprofits, volunteer stations, volunteers, and community partners.&nbsp;</li><li>Coordinate community engagement activities for volunteers, including events, outings, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; trainings.&nbsp;</li><li>Maintain a positive, supportive environment for volunteers.&nbsp;</li></ul>&nbsp;Compliance and Documentation:<ul><li>Maintain accurate records, including client interactions and outcomes, volunteer&nbsp;&nbsp;&nbsp; &nbsp; hours, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; program activities.&nbsp;</li><li>Submit all necessary documentation, forms, and reports as required by funders.&nbsp;</li></ul>&nbsp;Program Reporting and Evaluation:<ul><li>Track and report key performance metrics, such as volunteer engagement, client satisfaction, and program outcomes.&nbsp;</li></ul>&nbsp;Stakeholder Relations:<ul><li>Build and maintain relationships with community partners and stakeholders.&nbsp;</li><li>Develop and coordinate the Encore Volunteer Advisory Council.&nbsp;</li><li>Serve as a liaison between volunteers, volunteer stations, and United Way.&nbsp;</li></ul>&nbsp;OTHER DUTIES:&nbsp;<ul><li>Attend meetings, trainings, and events&nbsp;related to the&nbsp;Encore Volunteer Program.&nbsp;</li><li>Oversee program-marketing efforts, including website updates, social media management, and email outreach.&nbsp;</li><li>Collaborate with community partners to enhance program operations and identify new &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; opportunities.&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ul>&nbsp;QUALIFICATIONS:&nbsp;<ul><li>Proven experience in program coordination and volunteer management.&nbsp;</li><li>Strong organizational and time management skills.&nbsp;</li><li>Excellent communication skills, both written and verbal, along with strong interpersonal &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; abilities.&nbsp;</li><li>Ability to work and communicate effectively with older adults, individuals with sight and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; hearing impairments, and people from diverse economic, social, and cultural backgrounds, with an emphasis on seniors.&nbsp;</li><li>Ability to work independently and as part of a collaborative, team-oriented environment.&nbsp;</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); experience with remote work tools&nbsp;is a plus.&nbsp;</li></ul>&nbsp;WORKING CONDITIONS:&nbsp;<ul><li>Reports to the Community Impact&nbsp;Program Manager.&nbsp;</li><li>Maintains a 37.5-hour workweek.&nbsp;</li><li>Based at the First Stop location at 1765 Broad Street, Augusta, GA.&nbsp;</li><li>Attendance at resource events is required, including the ability to set up at event&nbsp;&nbsp; &nbsp; locations.&nbsp;</li><li>Reliable transportation is required.&nbsp;</li><li>Participation in sponsor convening provided by AmeriCorps is required.&nbsp;</li></ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF&nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivation.Relationship-Oriented:&nbsp;Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;Collaborator:&nbsp;understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp;Results-Driven:&nbsp;Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;Brand Steward:&nbsp;Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Benefits:&nbsp;<ul><li>Employees pay $40/pay period for single coverage for medical, dental and vision insurance.&nbsp;</li><li>12 paid holidays and 4 weeks accrued PTO annually&nbsp;</li><li>United Way pays 10% of salary into a retirement plan – eligible in January&nbsp;</li></ul>Salary:$40,000.00

United Way of the CSRA

Encore Volunteer Coordinator

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:<ul><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule.&nbsp;</li><li>Log into the call queue to take calls prior to the beginning of the shift.&nbsp;</li><li>Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li><li>Must successfully complete VIBRANT training prior to assisting callers</li><li>Perform other&nbsp;such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.&nbsp; As with every job at United Way, it is not possible to define jobs precisely.&nbsp; Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.&nbsp;</li></ul>Experience/Qualifications:<ul><li>High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable. AIRS or AAS certification preferred.</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must successfully complete Inform USA exam once eligible.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You&nbsp;can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist (2nd & 3rd shift split)

Crisis & 988 Specialist

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC 
resource database and its management software, advocating, and empowering each caller so that they are 
provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance 
that they need. 
 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 
 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 

entitled benefits. 
 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 

situations of abuse, trouble-shoot for additional options. 
 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 

services they feel are most appropriate for their situations. 
 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 

provide them with additional resources and help. 
 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 

Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 
 • Assist callers with different languages by using the Language Line. 
 • Develop an expert working knowledge of the 211OC’s management software including Community 

Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 
 • Other duties as assigned. 
 • Assist with compiling monthly and bi-annual program reporting. 
 • Advocate on behalf of clients who have been denied services. 
 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 
Core Competencies 
 • Active listening and assessment skills 


 • Excellent customer service skills 
 • Computer competency with basic ability to troubleshoot technological failures 
 • Independent decision making skills utilizing processes, systems and resources 
 • Professional communication skills (verbal and written) 
 • Possess skills in proper telephone etiquette 
 • Ability to maintain a calm and sensitive demeanor 
 • Ability to be part of a team, working internally and externally. 
 
 
Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable. 
 • Must be Bilingual (English and Spanish– verbal and written) 
 • One year of experience working directly with individuals and families in crisis from the community 
 
Compensation 
 

 • $20.50-$23.00 per hour. Competitive benefits 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary 
position 75% of the time. The person in this position needs to occasionally move about inside the office to access 
file cabinets, records, and office machinery. Constantly operates a computer and other office productivity 
machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and 
constantly positions self to maintain computers in the office, including under the desks. The person in this position 
frequently communicates with coworkers and customers who have inquiries about our business operations and 
the community we service; therefore, the person must be able to exchange accurate information. The employee 
must occasionally lift and/or move up to 25 pounds. 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

Position Overview: United Way of Cowlitz and Wahkiakum Counties is seeking a dynamic, self-motivated leader to continue elevating the organization's impact within the community. The Executive Director will play a critical role in driving strategic initiatives, fostering relationships, and ensuring operational and financial sustainability. This role requires integrity, creativity, adaptability, and a strong commitment to community engagement.Vision: United Way of Cowlitz and Wahkiakum Counties envisions a community where every individual leads a healthy, secure, and productive life.Mission: We mobilize the caring power of our community to continually improve the lives of every person in Cowlitz and Wahkiakum Counties.Core Values: We are committed to mobilizing our community to action so that all can thrive.Key Responsibilities:1. Resource Development &amp; Community Engagement<ul><li>Lead efforts in resource development by cultivating and maintaining relationships with community organizations, businesses, and individual donors to secure funding and support for the organization</li><li>Conduct presentations and oversee workplace campaigns to attract new donors and volunteers.</li><li>Develop and implement fundraising strategies to ensure financial sustainability.</li></ul>2. Community Impact &amp; Program Oversight<ul><li>Lead efforts to enhance the organization’s impact on local communities.</li><li>Collaborate with the Board and designated committees to develop and execute strategic initiatives that address community needs.</li><li>Oversee the management and distribution of funds to maximize community benefit.</li></ul>3. Brand Stewardship &amp; Advocacy<ul><li>Ensure compliance with United Way Worldwide standards and policies.</li><li>Act as the public spokesperson alongside the Board President, managing media relations and stakeholder communications.</li><li>Uphold the organization’s commitment to diversity, equity, and inclusion in all activities and communications.</li></ul>4. Financial &amp; Operational Management<ul><li>Oversee financial activities, including reviewing credit card statements, and accounts payable/receivable, and ensuring financial records are maintained accurately.</li><li>Work with a third-party bookkeeper to manage financial reconciliation and reporting.</li><li>Lead the annual audit or financial review process in collaboration with the Executive Committee.</li><li>Ensure all licenses, permits, insurance coverage, operational policies, and dues are up to date.</li><li>Serves as the principal resource to the board of directors and provides staff support for meetings and other board activities.</li></ul>Minimum Qualifications:<ul><li>Education: A four-year degree or equivalent experience in nonprofit management, business administration, or a related field.</li><li>Relationship-oriented: Demonstrated ability to build and maintain relationships with donors, community partners, and stakeholders to drive the mission forward.</li><li>Communication skills: Demonstrated ability to effectively communicate both verbally and in writing with a wide variety of audiences.</li><li>Strategic &amp; Data-Driven: Demonstrated ability to use data to set goals, measure impact, and guide organizational direction.</li><li>Leadership Excellence:&nbsp;Demonstrated ability to address challenges with integrity, foster a collaborative work environment, and drive measurable results.</li></ul>Organizational Structure:United Way of Cowlitz and Wahkiakum Counties operates with a small, dedicated team of two staff members, including the Executive Director. A volunteer Board of Directors, consisting of 12-15 individuals from diverse backgrounds, provides governance and strategic direction. The Executive Director reports directly to the Board and is responsible for executing the organization's vision and goals.&nbsp;Compensation and Benefits:<ul><li>The salary range for this position is $60,000 to $70,000 per year</li><li>United Way of Cowlitz &amp; Wahkiakum Counties will contribute 5% of the Executive Director’s monthly gross earnings to an IRA</li><li>Healthcare insurance reimbursement</li><li>2 weeks paid vacation</li><li>Sick leave accrual</li><li>United Way identifies several holidays where United Way is closed, and staff are paid</li></ul>How to Apply:&nbsp; Apply using the enclosed job link or visit UWW job board and complete the online application, please attach your cover letter, and resume. Applications will be reviewed on a rolling basis. The position is open until it is filled with priority given to applications received by March 28, 2025. A second review will take place on April 18, 2025.Join United Way of Cowlitz and Wahkiakum Counties and be a driving force for positive change in our community!

Executive Director United Way of Cowlitz and Wahkiakum Counties

OverviewUWCC is seeking an experienced, passionate and driven individual to report to the Board of Directors and lead overall operations. The Board of Directors is highly engaged and eager to find an individual who will help us maximize our impact in Chatham County.For the past 40 years, United Way of Chatham County (UWCC) has been partnering with Chatham county health and human service organizations to address the most critical needs of county residents.&nbsp; In 2023, UWCC embarked on a Bold Goal:&nbsp; to End and Prevent Poverty for 2,000 people in 2,000 days (2030).&nbsp;This is not about short-term charity.&nbsp;It's about lasting change for Chatham County residents and agencies.&nbsp; We work tirelessly on behalf of our agencies, because when they succeed, so do we.Duties and Responsibilities Leadership:&nbsp;<ul><li>Serve as the primary advocate, fundraiser, spokesperson and administrator</li><li>Develop a philanthropic spirit and unified sense of purpose among staff, Board, donors, volunteers and other partners</li><li>Work with the Board and staff&nbsp;to refine our vision and build on or evolve our strategic plan to chart a course for UWCC’s future</li><li>Able to work with stakeholders to assess their needs and provide information or assistance in furtherance of UWCC’s mission and vision</li></ul>Fundraising:&nbsp;<ul><li>Responsible for all aspects of fundraising and development of resources.</li><li>Cultivate donors and expand the breadth and depth of relationships that will lead to sustainable funding streams and significant philanthropic investments for the future.</li><li>Work with Board of Directors and community leaders to conduct an annual fundraising campaign using existing and new strategies</li><li>Lead a fundraising strategy/development plan to increase and diversify revenue streams to support health and human service needs in the county</li><li>Knowledge of fundraising strategies and donor relations unique to the nonprofit sector</li><li>Ability to develop and grow positive relationships with donors, corporate organizations, funding agencies, volunteers, service delivery agencies and other stakeholders to support annual campaign and innovative fundraising strategies</li></ul>Organization Operations:&nbsp;<ul><li>Oversee and implement appropriate resources to ensure that the operations of the organization are effective.</li><li>Recruit, hire, supervise and retain competent, qualified staff members. </li><li>Lead staff members and volunteers in meeting organizational objectives</li><li>Promote an environment of collaboration and teamwork.</li><li>Ensure that all HR processes are executed timely and accurately including policies, payroll, insurance and compliance requirements</li><li>Develop an annual business plan</li><li>Work with Board of Directors and community leaders in conducting an annual county-wide needs assessment process and evaluation of organizations seeking funding</li><li>Act as a community resource link to other health and human service organizations both within the county and in surrounding counties</li><li>Review and approve all contracts, notes and agreements, and other instruments made or entered into on behalf of UWCC</li></ul>Organization Mission and Strategy:&nbsp;<ul><li>Work with the Board and staff to ensure that the mission is fulfilled through programs, strategic planning and community outreach.</li><li>Assess program effectiveness through solid metrics that yield measurable outcomes.</li><li>Lead strategic planning and execution to ensure that UWCC can successfully fulfill its mission into the future.</li></ul>Board Governance:&nbsp;<ul><li>Lead UWCC in a manner that supports and guides the organization’s mission as defined by the Board of Directors.</li><li>Work with Board President and Board of Directors in their role of governance including planning, oversight, fundraising, board development/recruiting, and achievement of goals</li><li>Work with Board of Directors to refine the vision and strategic plan that charts a course for UWCC’s future and then articulate that vision to internal and external constituencies</li><li>Oversee Board and committee meetings</li><li>Communicate effectively with the Board and provide, in a timely and accurate manner, all information necessary for the Board to function properly and to make informed decisions</li><li>Advise the Board of Directors on emerging issues in the community and trends in United Ways&nbsp;</li></ul>Financial performance and viability:&nbsp;<ul><li>Develop sufficient resources to ensure the financial health of the organization.</li><li>Work with the Board of Directors and staff to prepare an annual operating budget and ensure budget oversight and management</li><li>Responsible for the fiscal integrity of UWCC, including adherence to approved financial policies and through prudent fiscal management which ensures the accurate and timely reporting of all required legal, financial, and funding data</li><li>Oversee the annual audit conducted by an independent certified public accountant&nbsp;</li><li>Oversee and assist in preparation and filing of the organization’s Form 990 with the IRS</li></ul>Marketing, Communications and Public Relations:&nbsp;<ul><li>Work to build a strong, consistent brand to ensure the ability to leverage financial, programmatic and fundraising opportunities.</li><li>Provide leadership and oversight of marketing and other communications efforts.</li><li>Develop and implement a year-round program of communications and marketing to bring the broadest possible support and understanding of the United Way to the public. </li><li>Represent UWCC in the community as key spokesperson, including communication with donors, media, member agencies, other non-profit organizations, and governmental entities</li><li>Express information to individuals or groups effectively, taking into account the audience and nature of the information.</li><li>Seek regular dialogue with staff, donors, volunteers and other key partners on issues important to UWCC’s future.</li><li>Develop appropriate and inclusive partnerships with member agencies, other community funders and organizations and the business community to further the mission of the United Way as a community solutions provider.&nbsp;</li></ul> Other responsibilities which are deemed important and necessary for organizational health and progress.QualificationsExperience:<ul><li>Bachelor’s degree from an accredited college or university.</li><li>Must have 5+ years of experience with nonprofit business operations, management capacity or the equivalent combination of education and experience.</li><li>Demonstrated experience in personnel management.</li></ul>Personal Attributes:<ul><li>Transparent and high integrity leadership</li><li>Commitment to highest standard of ethical conduct</li><li>Proven track record of building and sustaining relationships that foster a spirit of collaboration.</li><li>Highly organized and attentive to detail</li><li>Strong public speaking proficiency.</li><li>Able to successfully interface and engage diverse volunteer and donor groups.</li><li>Communicates effectively and inspires others through written, verbal, and&nbsp;interpersonal skills.</li><li>Able to&nbsp;leverage technology to ensure efficient and effective operation of UWCC</li><li>Able to adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities.</li></ul>Salary and BenefitsThis is a full-time exempt position. Salary range is $70,000 to $80,000 per year, commensurate with experience. In addition to paid holidays and time off, UWCC offers a benefits package including medical, dental and vision coverage. Long term disability insurance is also offered as well as a retirement plan with company match. Relocation expenses are not available for this opportunity. &nbsp;Equal Employment Opportunity (EEO)&nbsp;StatementUWCC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.Application ProcessApplications will be accepted until April 11, 2025 or until the position is filled.&nbsp; Please include a cover letter, resume, and salary requirements with your application online via <a href="https://careers.unitedway.org/job/executive-director-united-way-chatham-county-36807" target="_blank">https://careers.unitedway.org/job/executive-director-united-way-chatham-county-36807</a>

Executive Director - United Way of Chatham County

ABOUT UNITED WAYUnited Way mobilizes communities around the world to close gaps and open opportunities so everyone can thrive. Through our global network spanning 37 countries and 1,100 communities, United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of the world’s most complex challenges while making a positive impact in the lives of millions of people. Learn more at unitedway.org.&nbsp;INTERN EXPERIENCE AT UNITED WAY WORLDWIDEInterns at United Way Worldwide gain valuable learning and working experience at a leading nonprofit organization. Our goal is to make every intern who works with us learn about the area of work they believe they plan to pursue after graduation. &nbsp;We want each intern to feel included, valuable, and productive in the department in which they are assigned. &nbsp; In addition to the hands-on experience, you’ll receive working at the largest nonprofit in the world, you will be provided with weekly meetings led by subject matter experts and professional development workshops when available.&nbsp;APPLICANT REQUIREMENTSThe internship opportunities are open to current students attending a college or university. Applicants must be eligible to work within the United States and have all documentation at the time of their application. Internship schedules will generally be Mondays through Thursdays, off on Fridays.&nbsp;POSITION DEPARTMENTGlobal Network Advancement Team (GNAT), Customer Solutions, Enterprise Support Team&nbsp;POSITION SUMMARYUnited Way Worldwide is building a centralized customer service &amp; support model and team, charged with providing enterprise-wide consistent, transparent, accountable, and seamless experiences for United Way staff, donors, partners, and the general public. The Enterprise Support intern will play a key role within United Way Worldwide’s Enterprise Support team by advancing the customer support experience, process, team, and culture to empower world-class service and success. This includes provision of reliable self-service experience, knowledge resources and participation in a broader knowledge management initiative. &nbsp;&nbsp;An intern will have the opportunity to gain knowledge management skills, assist the knowledge management cleanup efforts, learn Enterprise Support case management ecosystem, and collaborate with the United Way network..PRIMARY PROJECTS<ul><li>Develop and maintain knowledge resources aligned with content governance, becoming proficient in naming conventions, style guides, meta data requirements, and more. Training will be provided by our Enterprise Support Team.&nbsp;</li><li>Assist in the cleanup efforts of our global extranet, United Way Online, ensuring accurate up-to-date knowledge resources for our network. &nbsp;</li><li>Assist in developing and implementing an organization wide business taxonomy to enhance the network’s knowledge acquisition.&nbsp;</li><li>Support content review process reviewing, editing, and approving content aligned with content governance standards. &nbsp;</li><li>Provide ongoing support to the Enterprise Support team, contributing to the seamless customer support experiences of United Way staff, donors, partners, and the network.&nbsp;</li><li>Share valuable feedback to drive continuous improvements in the customer’s network experience.</li></ul>REQUIRED SKILLS<ul><li>Current enrollment in an accredited college or university.&nbsp;</li><li>Analytical Mindset: Demonstrate strong analytical skills to identify patterns, solve problems, and improve processes. &nbsp;</li><li>Organizational Excellence: Exhibit exceptional organizational skills, ensuring efficient management of projects and resources. &nbsp;</li><li>Effective Communication: Possess excellent verbal and written communication abilities to collaborate with diverse stakeholders. &nbsp;</li><li>Writing Proficiency: Showcase strong writing skills, creating compelling and concise content for knowledge resources.&nbsp;</li><li>Technical Literacy: Display familiarity with web-based databases and software tools, with a willingness to learn and adapt. &nbsp;</li><li>Collaboration: Thrive both independently and in team settings, contributing to group projects and taking ownership of solo assignments. &nbsp;</li><li>Attention to Detail: Show meticulous attention to detail, ensuring accuracy and precision in knowledge resources. &nbsp;</li><li>Time Management: Successfully manage competing priorities and meet deadlines in a fast-paced environment.&nbsp;</li></ul>PREFERRED SKILLS<ul><li>Experience in library science and knowledge management &nbsp;</li><li>Knowledge of User Experience (UX) &nbsp;&nbsp;</li><li>Experience building content governance models, content curation processes, style guides, and/or managing content repositories &nbsp;</li></ul>HELPFUL INFORMATION<ul><li>Weekly meetings and supplemental professional development workshops provided onsite</li><li>Complete a learning plan according to school’s requirements for those receiving a grade</li><li>Chance to meet and work with nonprofit subject matter experts and leaders at UWW</li><li>Free coffee &amp; tea onsite</li><li>Free parking at United Way Worldwide’s parking garage</li><li>Near Blue/Yellow Metro line (Braddock Metro Station) and then board Alexandria Free Dash bus that has stops directly across from our building</li></ul>LOCATIONThis internship takes place at the United Way Worldwide office at 701 N. Fairfax St., Alexandria, VA 22314.TIME FRAMESummer – June 2, 2025 to July 31, 2025Pay Rate:&nbsp; $21.00 - $25.00 / hourEQUAL OPPORTUNITY EMPLOYERUnited Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> or call 703-836-7100 and provide the nature of your request and your contact information.Thank you for your interest in an internship opportunity with United Way Worldwide. You will be contacted if your qualifications are a good match, and you are selected for an interview.

United Way Worldwide

Enterprise Support Intern

Position Summary:&nbsp;The Resource Development (RD) Assistant will primarily provide a leadership role in the management of the donor stewardship journey in order to achieve individual, department and company goals. Additionally, the RD Assistant will provide support to the Director of Resource Development in all areas related to implementing and supporting the fundraising initiatives and goals for United Way.&nbsp; United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven, and brand-steward.
Duties and Responsibilities:
Drives Revenue &amp; Impact
<ul><li>Resident expert on customer relationship management system communications platform.</li>
<li>Run reports as requested on behalf of the Director of Resource Development which will enhance knowledge of donor base for effective communications.</li>
<li>Manage and maintain global accounts where engagement is requested (but presentations are not permissible) to encourage business support and achieve United Way goals.</li>
<li>Utilize CRM to review accounts and to process pledge transactions with a high level accuracy and speed.</li>
<li>Identify and write up adjustments to donor accounts as needed.</li>
<li>Maintain an organized filing system of donor pledge cards and payment documentation.</li>
</ul>Strategic Relationship Building
<ul><li>Responsible for carrying out all phases of the communication plan with donors for enhanced stewardship.</li>
<li>Through timely communications is able to connect donors’ and prospects’ areas of interest directly to United Way’s work and inspire commitment and support for United Way.</li>
<li>Utilizing our CRM/communications platform, practice effective stewardship by thanking donors, informing them about the impact of their gifts, and keeping them apprised of progress on Community Impact work.</li>
<li>Work effectively with other departments to achieve United Way goals and communicate to various stakeholders.</li>
</ul>Effective &amp; Engaging Communicator
<ul><li>Excellent written and oral communication skills to effectively present the United Way message to businesses, employees, and the community.</li>
<li>Provide excellent customer service and problem resolution to both internal and external constituents.</li>
</ul>Embracing &amp; Managing Change
<ul><li>Effectively work with the Director of Resource Development, UW Board members, and Campaign Cabinet to implement new and creative strategies for workplace campaigns to support United Way goals.</li>
<li>Work with UW, the Resource Development Team and Community Impact Team to engage donors as volunteers through effective communications as part of the stewardship journey.</li>
</ul>Entrepreneurial &amp; Innovative
<ul><li>Collaborate with the local community to meet organizational goals through special events (including but not limited to race parking) and affinity groups (including but not limited to Power of the Purse events.)</li>
</ul>This job description reflects the general duties assigned to the Resource Development Assistant, however, other duties may be assigned based upon needs that may arise within the organization and fall within the scope of the Resource Development Department. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Qualifications:
<ul><li>High School Diploma or equivalent required.</li>
<li>1 - 3 years of experience in database management, preferably in a non-profit organization.</li>
<li>Associate degree in business, accounting or database management an advantage.</li>
<li>Excellent computer and data entry skills.</li>
<li>Proficient with Microsoft Office products including Word, Excel, PowerPoint</li>
<li>Team player with the ability to work with AUW senior management to achieve organizational goals.</li>
<li>Detail oriented with strong organizational and project management skills.</li>
<li>Strong verbal and written communication skills, including public speaking and presentation skills.</li>
<li>High degree of professional integrity to deal ethically with confidential information.</li>
<li>Ability to work under minimal supervision.</li>
<li>Possess a valid driver’s license and have use of insured motor vehicle.</li>
</ul>Working Conditions &amp; Physical Requirements:
Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions.&nbsp; Employees may be required to assist with or attend various offsite events related to programs or fund raising that are scheduled evenings and/or weekends.&nbsp; These events may&nbsp;require several hours on your feet and assisting with heavy lifting and carrying.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

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