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Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Post Eviction Case ManagerReporting to:&nbsp;Community Impact ManagerDepartment:&nbsp;Community Impact and Operations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Overall Purpose of this Role:The Post Eviction Case Manager functions to support United Ways’ collective impact work of providing advocacy and referral services.&nbsp; This advocate will help individuals who have been evicted or are at risk of homelessness by providing resources, advocacy, support and planning. Their role is to assist clients in securing stable housing when available, accessing community and social services, and navigating legal and financial challenges related to the eviction, and developing strategies for safe transitions. This position is a critical part of our collective impact efforts to make evictions rare, brief and humane when they occur.Key Competencies<ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul>Key Responsibilities<ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Use the Post Eviction Support form to assess current and ongoing needs of the family/individual&nbsp;</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources, including legal aid, financial assistance, housing, case management, natural supports etc.</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul>Requirements<ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>&nbsp;

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Post Eviction Case Manager

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County 

 Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC 
resource database and its management software, advocating, and empowering each caller so that they are 
provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance 
that they need. 

 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 

 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 
entitled benefits. 

 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 
situations of abuse, trouble-shoot for additional options. 

 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 
services they feel are most appropriate for their situations. 

 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 
provide them with additional resources and help. 

 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 
Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 

 • Assist callers with different languages by using the Language Line. 

 • Develop an expert working knowledge of the 211OC’s management software including Community 
Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 

 • Other duties as assigned. 

 • Assist with compiling monthly and bi-annual program reporting. 

 • Advocate on behalf of clients who have been denied services. 

 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 

Core Competencies 
 • Active listening and assessment skills 


 • Excellent customer service skills 

 • Computer competency with basic ability to troubleshoot technological failures 

 • Independent decision making skills utilizing processes, systems and resources 

 • Professional communication skills (verbal and written) 

 • Possess skills in proper telephone etiquette 

 • Ability to maintain a calm and sensitive demeanor 

 • Ability to be part of a team, working internally and externally. 
 
 

Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable. 

 • Must be Bilingual (English and Spanish– verbal and written) 

 • One year of experience working directly with individuals and families in crisis from the community 
 
Compensation 
 

 • $20.50-$23.00 per hour. Competitive benefits 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary 
position 75% of the time. The person in this position needs to occasionally move about inside the office to access 
file cabinets, records, and office machinery. Constantly operates a computer and other office productivity 
machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and 
constantly positions self to maintain computers in the office, including under the desks. The person in this position 
frequently communicates with coworkers and customers who have inquiries about our business operations and 
the community we service; therefore, the person must be able to exchange accurate information. The employee 
must occasionally lift and/or move up to 25 pounds. 
 
Send Cover Letter and Resume To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

POSITION SUMMARY To lead the continued implementation of the countywide Hunger Relief Strategic Plan (originally adopted in October 2015) to fight hunger and food insecurity in Palm Beach County. This is a multi-faceted, collective impact initiative working with numerous community stakeholders throughout the entire County.ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to, the following:•&nbsp;&nbsp;&nbsp;&nbsp;Continue to facilitate a framework for implementing the Hunger Relief Strategic Plan and MacKenzie Scott Hunger Relief Strategies, county-wide. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Work with the community, which includes but is not limited to, community representatives, funders, faith-based organizations, government, corporate, education, and nonprofit partners to monitor and execute priorities, strategies, and desired outcomes, and re-evaluate them when needed. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Continually build consensus and facilitate collaboration and growth with county-wide Hunger Relief Advisory Council as well as Hunger Relief work groups and subcommittees, along with appropriate committees within the community. •&nbsp;&nbsp;&nbsp;&nbsp;Manage the Palm Beach County Hunger Relief staff, Advisory Council, Work Groups, and Subcommittees. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Effectively manage the process through meeting management tools, meeting notices, agendas, drafting materials to be considered, minutes, data, fact sheets, statistics, etc. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Mobilize stakeholders and refine Hunger Relief Work Groups/Subcommittees to monitor and track hunger relief data and hunger trends. •&nbsp;&nbsp;&nbsp;&nbsp;Build community partnerships with traditional and non-traditional partners around the Hunger Relief Strategic Plan. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Maintain and establish relationships with key community members to address issues related to food security and hunger relief. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Facilitate collaboration and communication among UWPBC staff, agencies, donors, policy makers and other stakeholders around the development and implementation of partnership initiatives and specific strategies tied in with the Hunger Relief Strategic Plan. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in relevant community, state and national task forces, commissions, and committees in order to enhance our work and affect change. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Stay informed about public policy issues affecting hunger relief, including local, state and/or federal changes/opportunities, and how to favorably impact our community. •&nbsp;&nbsp;&nbsp;&nbsp;Measure, evaluate, and communicate successes and challenges. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Collect information and data, and compile regular progress reports consistent with planned evaluation strategies, or funding requirements. Use available systems and technology to gather and analyze data (e.g., 211, food finder map, local/state/federal data). •&nbsp;&nbsp;&nbsp;&nbsp;Prepare &nbsp;relevant &nbsp;reports &nbsp;and &nbsp;documentation for &nbsp;distribution, &nbsp;including an &nbsp;annual summary report on the Hunger Relief Strategic Plan (as needed). •&nbsp;&nbsp;&nbsp;&nbsp;Increase investment in food security by securing funding through grants, as well as private and corporate donations, working with resource development, major gifts and community investment teams or other United Way staff members to raise funds. o&nbsp;&nbsp;&nbsp;&nbsp;Ensure all grant requirements are met and/or exceeded.&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Identify projects for funding consistent with the identified priorities and strategies. Funding for special projects that advance food security and hunger relief efforts, especially in key geographic areas, is valued. &nbsp; &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Determine the dollars or resources needed to address the identified priorities and strategies which align with the initiative’s metrics. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work flexible hours including early mornings, evenings, and weekends, when needed. •&nbsp;&nbsp;&nbsp;&nbsp;Assist, as assigned by management, with the organization’s disaster response efforts •&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties as opportunities are presented and/or assignedMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required and master’s degree preferred with a minimum of five (5) to seven (7) years of leadership experience in the field of human services, planning, and/or food systems (or comparable combination of education and experience). •&nbsp;&nbsp;&nbsp;&nbsp;Experience working in a team environment, facilitating effective groups, developing collaboratives, and working with volunteers. •&nbsp;&nbsp;&nbsp;&nbsp;Experience with collective impact models and community driven efforts preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record leading and working on high profile community projects with diverse stakeholders preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze data and develop innovative strategies to maximize results. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer/client service relations. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage confidential information with discretion. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent organizational and time management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Effective communication and people skills to interact with various stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Detail-orientated, with the ability to prioritize tasks and manage multiple projects simultaneously. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite software, office systems and be technology savvy. •&nbsp;&nbsp;&nbsp;&nbsp;Problem solving and strong decision-making capabilities. •&nbsp;&nbsp;&nbsp;&nbsp;Committed and capable team player with ability to work independently. &nbsp;

United Way of Palm Beach County

Vice President for Hunger Relief

CARE ACADEMY –JOB DESCRIPTIONPositions Available:&nbsp;Site Coordinator, Program Assistant, Program AideLocation:Billings and LaurelType of Position:&nbsp; Part-time; PermanentHours:&nbsp; Maximum 32 hours/week; M-F; hours are 6:30am-8:00 am and 1:45- 6:00 pm during the school year.&nbsp; Additional hours, as required, during PIR days, Early-outs, School (non-legal) holidays, and summer are generally 6 hour shifts, schedule determined by the OST Program Director.&nbsp;&nbsp;Salary Range:$11.00 - $17.00 per hour, DOEROLE:&nbsp; Help implement the CARE Academy Before and After School Program at assigned program sites in Billings and Laurel; provide a safe place for children during non-school time hours where they can enjoy enriching activities.&nbsp;&nbsp;&nbsp;ABOUT CARE ACADEMY:&nbsp; CARE Academy was originally an elementary OST program operated by Billings Public Schools.&nbsp; United Way of Yellowstone County (UWYC) assumed responsibility of CARE Academy in the fall of 2009, and operates at nine locations, serving between 300-350 students daily.&nbsp; CARE Academy offers Whole Day programs on most school holidays and PIR Days.&nbsp; CARE Academy also offers a summer program that serves between 150-200 students each summer. &nbsp;Laurel Public Schools CARE Academy locations are at West and Graff.&nbsp;DUTIES AND RESPONSIBILITIES<ol><li>Work cooperatively and in conjunction with Program Director, Site Coordinator, Principals, teachers, parents and students.</li><li>Assist in implementing the activities offered to students.</li><li>Assist in tutoring CARE Academy students during homework help time.</li><li>Assist with distributing daily snacks to students.</li><li>Attend staff training opportunities provided for CARE Academy staff and volunteers.</li><li>Maintain standards of students behavior needed to achieve a safe and positive climate in the before and after school program for students and staff.</li><li>Communicate clearly and regularly with the Director regarding all aspects of the program.</li><li>Greet and assist all students, parents, staff, and visitors.</li><li>Assist in special CARE Academy activities that may include all program sites.</li></ol>EDUCATION and/or EXPERIENCEHigh School graduate; experience in childcare, working with youth at elementary level preferred.&nbsp; Must be professional, organized, and courteous.&nbsp; Must submit to and pass a criminal background check.Salary Range: $11.00 - $17.00 per hour, DOEBenefits:<ul><li>Paid time off (two personal days) after 6-month probation period.</li><li>Sick-leave accrued&nbsp;</li><li>403(b) Retirement plan (Once eligible and the service requirements are met, UWYC contributes 5% to the 403(b) Thrift Plan on behalf of the employee, and will match the employee's contribution up to an additional 5%).</li><li>Free childcare at an eligible CARE site.</li><li>Flex Family Health Plan</li></ul>Interested applicants should submit a resume and cover letter via email to <a href="mailto:unitedway@uwyellowstone.org" target="_blank">unitedway@uwyellowstone.org</a> using “CARE Academy” in the subject line.

United Way of Yellowstone County

CARE Academy Before and After School Program

Director of Major Gifts 

ï· Manage and grow UWFC’s Tocqueville Society. (60%) 

o Recruit and activate volunteers to drive a major gifts strategy as part of the 

individual giving program. 

o Prepare executive leadership and volunteers for interactions with current and 

prospective major donors including briefings, meeting agendas and any required 

materials. 

ï· Primarily focus on individuals giving outside of workplace campaigns, but collaborate with 

Development colleagues to strategically engage, solicit, and steward individuals inside the 

workplace, as well. 

ï· Willing to travel throughout our service area to build donor relationships and solicit and 

close major gifts ($10,000+), completing at least 50 face-to-face and virtual visits per fiscal 

year. 

ï· Activate and lead a comprehensive individual giving program that facilitates donor retention 

and moves management at all giving levels through the design and implementation of 

donor strategy plans and stewardship processes that support a culture of 

philanthropy. (30%) 

ï· Collaborate with Chief Development Officer to build a strong pipeline of blended and 

deferred gifts from current annual donors. 

ï· In collaboration with the Chief Development Officer, create, implement, and make on-going 

recommendations for organizational-wide donor portfolio management. 

ï· Collaborate with Impact Team to develop and implement opportunities for alignment of 

UWFC work. 

ï· Supervise Individual Giving Officer (10%) 


Flexibility 

ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are 

key attributes for this position. This position requires UWFC to be your homebase. 

ï· A willingness to take on additional duties to ensure the success of the team is essential. 

ï· Some events/tasks will be required outside of traditional work hours. 


POSITION SUMMARY: 


The Director of Major Gifts is a leader responsible for the identification, qualification, cultivation, 

solicitation, and stewardship of United Way Forsyth County’s (UWFC) Individual Giving Program. 

Responsible for a portfolio of major donors $10,000+ and planned gifts. The 

Director of Major Gifts will be donor-centered, data-driven, innovative, and results oriented to meet 

fundraising goals and targets that lead to sustainable growth. The Director of Major Gifts should 
have at least 15 years of fundraising experience.
 

REPORTS TO: Chief Development Officer 


Position Duties &amp; Responsibilities 

The following statements are intended to describe the general nature and level of work being 

performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties 

and skills required. 


Qualifications 


To perform this job successfully, an individual must be able to perform each essential job function 

satisfactorily and be present while performing those functions. The requirements listed are 

representative of the basic knowledge, skills, and/or abilities required. Reasonable 

accommodation may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity and confidentiality. 

United Way also values innovative thinking, and a successful candidate will be a self-starter who 

can work within the team to achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and adaptability. The 

individual will also maintain knowledge of trends, best practices, and research in his/her area of 

responsibility to enhance development practices. 


Education and/or Experience 

ï· Bachelor's degree required. 

<a href="https://united-way-of-forsyth.oasisrecruit.com/" target="_blank">https://united-way-of-forsyth.oasisrecruit.com/</a> 

ï· At least 15 years of successful fundraising. 
ï· Knowledge of Forsyth County and the human service sector is preferred. 


Must have excellent written and verbal communication skills, a strong reputation for integrity and 

professionalism, ability to resolve conflict constructively, strong performance management and 

evaluation capabilities including the willingness and ability to ensure accountability, ability to build 

strong relationship both inside and outside UWFC, ability to think strategically, commitment to 

fostering an inclusive environment consistent with UWFC's commitment to diversity and 

inclusion. Must have the ability to prepare, explain, and monitor performance, manage a diverse 

group of donors and volunteers, manage projects and workload, and engage constructively with 

the other members of the UWFC team. 

*Work experience may substitute for education requirements on a case-by-case basis. 

Physical Requirements 

 The position requires occasional movement throughout the office to access files, papers or move 

supplies weighing up to 20lbs. 

Benefits 

We offer a full health benefit package, with 12 paid holidays, wellness days, PTO, 401K match and 

defined contribution plan. 

Required 

 Monday-Thursday in our office location. 

Friday remote.
NC Driver’s license and auto insurance. 


EOE

United Way Forsyth County

Director of Major Gifts

PURPOSE OF POSITION&nbsp;The Community Engagement Coordinator will support United Way of Northwest Vermont’s efforts to engage community members and corporate partners in meaningful connections with the broader community through volunteerism, philanthropy, and education. This role will also be responsible for developing a new a membership model initiative that empowers older adults to contribute their time, resources, and expertise, strengthening community connections and supporting the nonprofit sector.KEY AREAS OF RESPONSIBILITY&nbsp;The primary responsibilities of this position include, but are not limited to:&nbsp;Community Outreach and Engagement&nbsp;<ul><li>Build and maintain relationships with nonprofit partners, businesses, and other stakeholders to expand engagement efforts.&nbsp;</li><li>Maintain a calendar of outreach and community engagement activities.&nbsp;</li><li>Assist in planning and coordinating special events, including donor and volunteer appreciation events and informational sessions.&nbsp;</li><li>Manage and update the Volunteer Connection website to connect community members with volunteer opportunities.&nbsp;</li></ul>Program Development&nbsp;<ul><li>Support the organization’s more general strategy to increase older adult engagement through volunteerism, philanthropy, and education.&nbsp;</li><li>Assist in designing a membership program that connects older adults with volunteer and community engagement opportunities.&nbsp;</li><li>Conduct research on both regional and statewide efforts similar to the membership program initiative to identify gaps and overlaps in the work.&nbsp;</li><li>Recruit and support an advisory council to assist in guiding the initiative.&nbsp;</li><li>Research funding opportunities and support grant-writing efforts to grow and sustain the initiative.</li></ul>COMPETENCIES<ul><li>Available to start August 11th, 2025 (position starts August 11th, 2025, and ends July 31st, 2026, with the possibility to renew for another 12-month term).&nbsp;</li><li>High school diploma or equivalent.&nbsp;</li><li>Possesses skills in the following areas: Community engagement and relationship building, communications and outreach, organization and time management, collaboration and teamwork. Excellent Microsoft Office skills.&nbsp;</li><li>Passion for United Way’s mission and community engagement.</li></ul>BENEFITS&nbsp;<ul><li>Living stipend of $24,962&nbsp;</li><li>End of Service Education Award of $7,395 OR cash stipend of $1,800&nbsp;</li><li>$250 monthly housing, transportation, or grocery stipend&nbsp;</li><li>10 paid personal days and 10 paid sick days plus federally recognized holidays&nbsp;</li><li>Health, dental, and vision benefits&nbsp;</li><li>Discounted gym membership&nbsp;</li><li>Flexible schedule (35 hours per week)&nbsp;</li><li>Loan deferment for qualified student loans&nbsp;</li><li>Professional development, networking, and community engagement opportunities</li><li>Opportunity to make an impact on your community&nbsp;</li><li>Gain valuable experience</li></ul>APPLICATION INSTRUCTIONS&nbsp;Please direct all inquiries and applications to Dillon Boisvert at <a href="mailto:hiring@unitedwaynwvt.org" target="_blank">hiring@unitedwaynwvt.org</a>. To apply, please submit a cover letter and resume. Applications will be reviewed on a rolling basis, and the position will remain open until filled. Early applications are encouraged.

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