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Purpose of Position:&nbsp;Northeast Florida is home to over 425,000 active-duty servicemembers, veterans, and their families, representing nearly 25% of all households. Their needs are diverse, and navigating available services can be challenging. Basic referrals often fall short. This role provides peer-based care coordination to help veterans access and sustain the support they need.The Veteran Care Coordinator (VCC) is a veteran-peer and system of care navigator. The VCC works closely with veterans, military servicemembers, and their families who require comprehensive community support services, ensuring they receive the necessary assistance to overcome barriers.&nbsp; Key Responsibilities and Essential Functions:&nbsp;<ul><li>Utilize strong customer service, interpersonal, problem-solving, and troubleshooting skills to de-escalate complex situations and ensure timely coordination of veteran care.</li><li>Handle service requests from Veterans, their families, and community partners.</li><li>Assess eligibility based on criteria, capacity, location, and client preferences.</li><li>Create client care plans addressing individual needs.</li><li>Collaborate with veterans to facilitate direct referrals to appropriate treatment or service providers.</li><li>Maintain accurate and timely records in case management systems, analyze data to identify service gaps, and inform decision-making for veterans.</li><li>Stay connected with clients throughout the navigation process, conduct follow-ups, and measure outcomes.</li><li>Use appropriate approaches, and best practices for clients experiencing personal crisis, including mental health issues via telephone conversations.</li><li>Consult with Mission United Manager on unique cases, process improvements, service provider performance, and trends.</li><li>Develop and maintain relationships with social service partners to assist veterans.</li><li>Work with other Veteran Care Coordinator and other departments to advance goals and objectives of United Way and Mission United.</li><li>Engage in community and agency outreach activities, providing information to increase awareness of veteran services.</li><li>Execute additional tasks as directed by the Manager of Mission United.</li></ul>Experience/Qualifications:&nbsp;<ul><li>Bachelor’s degree preferred.&nbsp;</li><li>U.S. military Veteran required.</li><li>Knowledge of Veterans Administration (VA) programs, Veteran and community social services highly desirable.</li><li>Experience working with the Veteran population.</li><li>Required to achieve certification as a Florida Veterans Support Line (FVSL) Recovery Peer Specialist within 18 months of hire date.</li><li>Expertise in providing quality customer service.</li><li>Experience with Microsoft Office Suite.</li><li>Skilled at tracking, managing data, and grant compliance.</li><li>Proficiency in oral and written communication skills.&nbsp;</li><li>Proficient working well in teams and contributing to a positive work culture.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs.</li><li>Ability to build relationships with and collaborate with community partners.&nbsp;</li><li>Comfortable working in a fast-paced environment.&nbsp;</li><li>Keep all activities in line with the core values of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp; &nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp;&nbsp;</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;&nbsp;</li></ul>Preferred Experience:<ul><li>Certified as a Florida Veterans Support Line (FVSL) Recovery Peer Specialist</li></ul>General Physical Requirements for Essential Functions of the Job:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;UWNEFL reserves the right to adjust work location

United Way of Northeast Florida

Northeast Florida

Veteran Care Coordinator

POSITION SUMMARYThe Chief Financial Officer (CFO) serves as a strategic partner to the CEO and Senior Leadership Team, providing financial leadership that ensures organizational sustainability, accountability, and alignment with mission and strategy. The CFO will be entrepreneurial in approach, serving as a strategic partner to advance new business lines, redevelop and manage the organization’s real estate, and integrate innovative financial and technological solutions that strengthen operations and position the organization for long-term success. This role oversees Finance, Human Resources, Technology, Facilities, Risk and Compliance, Grants (grant compliance and reporting), and select Program Operations, ensuring strong governance, effective resource management, and trusted engagement with the Board of Directors, donors and funders, and community stakeholders. The CFO will play a critical role in ensuring stability during organizational transition while advancing growth and entrepreneurial initiatives that position the organization for long-term success.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Partner with the CEO and Senior Leadership Team to develop and execute financial strategies that support organizational mission, long-term sustainability, and growth.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Lead the budgeting, forecasting, and financial planning processes to ensure resources are effectively allocated to strategic priorities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide clear financial analysis, ROI evaluation, and key performance metrics to guide decision-making and optimize organizational impact.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Oversee Finance and Accounting functions to ensure accurate reporting, effective internal controls, and efficient financial processes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Lead annual budgeting, forecasting, and capital budget planning, aligning resources with strategic and operational priorities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Oversee payroll operations and retirement plan compliance, ensuring alignment with plan documents and regulatory requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Monitor cash flow, banking relationships, investment portfolios, and credit facilities, ensuring sustainability and covenant compliance.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with Development and Program teams to design and manage grant budgets, reporting, compliance, and government audits.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Deliver timely, accurate, and transparent financial reporting to executives, the Board of Directors, Board committees, and key stakeholders.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Safeguard organizational assets and brand trust through robust systems of internal control and enterprise risk management.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ensure compliance with all financial, tax, regulatory, and governance requirements as well as membership standards.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Oversee the annual audit and all tax filings, serving as primary liaison with external auditors and legal counsel.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Serve as primary liaison to Audit &amp; Ethics, Compensation, Finance, and Investment Committees of the Board, and present summary financial information at Board meetings.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide steady, trusted leadership during a period of organizational transition, ensuring business continuity, strong governance, and the confidence of staff, board, and stakeholders.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide strategic oversight of organizational infrastructure, including Finance, Human Resources, Technology, Facilities, Risk and Compliance, and select Program Operations, ensuring secure systems, efficient processes, regulatory compliance, and measurable impact.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Develop, inspire, and lead high-performing Business Operations teams by fostering accountability, inclusion, and professional growth, while leveraging modern financial tools and automation to enhance efficiency, transparency, and impact.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Identify and advance new business opportunities, including innovative revenue-generating strategies and business lines, ensuring alignment with mission, values, and regulatory requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide strategic financial and operational leadership for the redevelopment and management of organizational property, balancing opportunity with risk mitigation to maximize long-term value.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Champion automation and digital solutions to modernize financial systems, increase transparency, and improve operational efficiency, while staying current on emerging technologies.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Embrace calculated risk-taking and long-term financial planning to position the organization for growth, while maintaining rigorous compliance, clean audits, and strong fiduciary accountability.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Serve as a strategic partner in executive transition and succession, aligning Business Operations with evolving leadership priorities and organizational strategy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Represent the organization to funders, donors, investment managers, and community stakeholders, providing assurance of strong financial stewardship and accountability.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Cultivate confidence in the organization’s financial leadership and reinforce mission impact through transparent communication and trusted relationships.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Identified as essential personnel, requiring prompt and effective communication and action during critical situations, including natural and man-made disasters, to ensure the safety and well-being of the community.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTSJob requirements include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor’s degree in financial management or related field required, or equivalent combination of experience and education may be considered in lieu of degree. Master’s degree preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Certified Public Accountant (CPA) preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ten years of progressive leadership experience in financial management and operational oversight.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Five years in a senior management role, with demonstrated success in organizational/departmental leadership and strategic execution.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Five or more years of experience leading, developing, and coaching high-performing teams, with a proven track record of driving results and achieving measurable outcomes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Non-profit experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Expert-level proficiency in Generally Accepted Accounting Principles (GAAP).</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Valid Driver License required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Public speaking skills and networking with the ability to confidently address large groups and business leadership required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong networking skills to build and foster key relationships.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to negotiate partnerships, strategic alliances, and collaborations.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Experience in accounting software and donor database software preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Exemplary integrity with a strong ability to maintain confidentiality.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to manage projects and initiatives.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong conflict resolution skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to work collaboratively with professionals.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Customer service skills and experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Excellent analytical skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to manage competing priorities, plan effectively, and develop realistic action plans.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize critical thinking and problem-solving skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize organizational skills effectively.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a private, secure, and stable internet connection.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTSCommunications&nbsp;- Ability to communicate effectively.Business Ethics - Ability to work with integrity and ethics.Conflict Resolution - Encourage open communication to resolve difficult situations.Strategic Thinking - Develop strategies to achieve organizational goals.Delegation - Delegates and monitors independent work assignments.Change Management - Builds commitment from those affected by change.Visionary Leadership - Mobilizes others to fulfill the vision.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDSPhysical demands include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly moving about to accomplish tasks or moving from one worksite to another.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Constantly viewing information on a computer screen.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequently remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasionally operating motor vehicles (passenger van and similar vehicles).</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasionally traveling to the office or offsite location.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasionally bending, stooping, or kneeling.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasionally lifting and moving items weighing up to approximately 25 pounds.</li></ul>WORKING CONDITIONSWorking conditions include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Hybrid inside working environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequent early mornings, evenings, and weekend hours.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;High level of long periods of concentration.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Reliable transportation required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Occasional travel to locations in Orange, Osceola, and Seminole Counties.</li></ul>&nbsp; &nbsp; &nbsp;CORE VALUES<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Passion: Dive in – Create enthusiasm and inspire others.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Authenticity: Be Real – Keep it honest and set the example.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Collaboration: Live United – Work together and mobilize for change.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Empowerment: Own it – Be courageous and make it happen.</li></ul>&nbsp; &nbsp;&nbsp; Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Chief Financial Officer

Why Join United Way of Central Florida? Imagine a career where your leadership and creativity directly contribute to making a meaningful impact in the community. At United Way of Central Florida (UWCF), we are passionate about driving positive change and building stronger connections with those we serve. Join a dedicated, dynamic team in a supportive environment that offers competitive benefits, meaningful work, and opportunities for personal and professional growth.Position Overview: The Senior Director of Marketing plays a pivotal role as the driving force behind UWCF’s brand and engagement efforts -- leading a dynamic, data-informed marketing program that inspires action, grows support, and strengthens community connection. In close partnership with the CDMO, you’ll shape and champion the marketing vision, while also rolling up your sleeves to translate strategy into compelling campaigns, storytelling, and experiences. You’ll guide and empower a talented, focused team, ensuring excellence across every channel, event, and initiative -- balancing both the strategic and the tactical with ease. This is a fast-paced and highly rewarding role where your ability to prioritize, plan, and lead with creativity, collaboration, and confidence will directly fuel meaningful impactKey Responsibilities:Strategic Leadership &amp; Vision<ul><li>Build and lead the marketing vision in collaboration with the CDMO and cross-functional leaders, ensuring alignment with UWCF’s mission, strategic plan, and revenue goals.</li><li>Develop annual and quarterly integrated marketing plans with clear goals, budgets, measures, and resourcing; drive a disciplined operating rhythm (calendars, stand-ups, reviews).</li><li>Partner with Resource Development to co-create market-tested messaging and go-to-market plays for donor segments, corporate partners, workplace campaigns, and affinity groups.</li></ul>Brand, Messaging &amp; Content<ul><li>Serve as our brand steward, ensuring every touchpoint adheres to UWCF guidelines and United Way Worldwide alignment; maintain a current, easy-to-use brand toolkit and templates.</li><li>Own the messaging architecture and editorial calendar; produce and/or direct high-quality content (impact reports, annual reports, cases for support, press releases, video scripts, donor spotlights, newsletters, presentations).</li></ul>Donor &amp; Volunteer Growth (with CDMO &amp; RD)<ul><li>With the CDMO and Resource Development (RD) team, develop and implement strategies that drive donor engagement, retention, and growth across individual, corporate, and workplace segments.</li><li>Map donor and volunteer journeys; build targeted campaigns (email, social, web, events, direct mail) that increase participation, average gift, and lifetime value.</li><li>Lead list strategy, segmentation, testing, and KPI analysis to continuously optimize conversion and retention.</li></ul>Events &amp; Experiences<ul><li>Oversee planning and marketing execution for key organizational events (campaign kickoff/celebrations, impact showcases, volunteer days, affinity group events), ensuring brand consistency and measurable ROI.</li><li>Create event themes and experience design that elevate storytelling, stewardship, and recognition.</li></ul>Volunteer Engagement &amp; Affinity Groups<ul><li>Partner with RD and program leads to engage volunteers and affinity groups; clarify volunteer roles and responsibilities, co-create a shared vision for their work, and support recruitment and recognition efforts with targeted campaigns.</li></ul>Digital, Web &amp; Analytics<ul><li>Own website strategy and CMS; ensure clear information architecture, strong UX, and up-to-date impact stories.</li><li>Lead email/automation programs, organic/paid social, and search; manage SEO/SEM basics and digital advertising with agency support as needed.</li><li>Build dashboards for leadership (traffic, reach, conversions, donor retention, event KPIs); translate insights into action.</li></ul>Public Relations &amp; Issues Management<ul><li>Lead media relations, spokesperson prep, and thought-leadership placements; cultivate strong relationships with local media and community partners.</li><li>Maintain a crisis/issues communication playbook; coordinate rapid, consistent responses with the CDMO and Executive team.</li></ul>Intake, Production &amp; Stewardship Processes<ul><li>Oversee marketing intake, SLAs, and production workflows to manage requests, priorities, proofs, and deadlines.</li><li>Manage marketing-branded orders and mailings, ensuring quality, cost control, and alignment with stewardship strategies and calendars.</li></ul>Team, Budget &amp; Vendor Management<ul><li>Directly manage the Graphic Designer and PR/Social Media Director; coach for performance excellence and on-time delivery.</li><li>Manage the marketing budget, agency/contractor relationships, RFPs, scopes, and performance.</li><li>Foster a culture of collaboration, learning, and continuous improvement across a high-throughput workload.</li></ul>Qualifications &amp; Skills:<ul><li>7–10+ years of progressive marketing experience, including 3–5+ years leading teams and agencies; nonprofit or cause-driven experience strongly preferred.</li><li>Demonstrated success building integrated plans that grow donors/volunteers and deliver measurable results.</li><li>Hands-on experience with CRM (e.g., ANDAR or similar), email automation, web/CMS, social platforms, marketing analytics, and basic SEO/SEM.</li><li>Strong writing/editing portfolio spanning brand storytelling, donor cases, press, and executive communications.</li><li>Proven ability to plan and execute large-scale events and campaigns end-to-end.</li><li>Bachelor’s degree in Marketing, Communications, Business, or related field (Master’s preferred).</li></ul>Skills &amp; Traits<ul><li>&nbsp;Strategic partner who can zoom between vision and details; calm, organized, and decisive under deadline pressure.</li><li>Exceptional communicator and presenter; confident with the media and executive stakeholders.</li><li>&nbsp;Data-driven mindset with creative flair; comfortable testing, learning, and iterating quickly, with strong attention to detail to ensure accuracy and quality.</li><li>Relationship builder who collaborates across departments, volunteers, and partner agencies.</li></ul>Compensation &amp; Benefits:<ul><li>Salary Range: $95,000 - $100,000 annually, commensurate with experience.</li><li>Benefits: Comprehensive benefits package, including paid time off and professional development opportunities.</li></ul>Join Our Team: If you are a strategic, innovative marketing leader passionate about making an impact, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> to take the first step toward joining our mission-driven team.Inclusion at UWCF&nbsp;At UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Senior Director of Marketing

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)This is a newly created position and will be a key member of the accounting and finance team, reporting to the VP, Controller. The Senior Manager of Accounting will be responsible for providing operational oversight over all aspects of accounting operations that include the monthly close process, revenue, accounts receivable, accounts payable, payroll, international accounting, financial reporting, tax compliance, audit preparations, system implementations, and other ad hoc duties as assigned.The Senior Manager of Accounting will also play an integral role in helping to establish best-in-class financial operations, internal control, and prepared readiness for transformation.Key ResponsibilitiesPrimary Responsibilities:<ul><li>Oversee day-to-day accounting operations, to include revenue recognition, accounts receivable, accounts payable, payroll, fixed assets, prepaids, deferrals and accruals, pension and post-retirement accounting, and cash management.</li><li>Conduct technical accounting research in compliance with US GAAP for complex transactions and new and unique arrangements.</li><li>Prepare financial reports, supporting tables, schedules, and variance analysis in partnership with FP&amp;A and department leaders.</li><li>Coordinate with external auditors for the annual financial audit, including preparation and documentation of PBCs, provide explanations, and follow up on action items.&nbsp;</li><li>Assist in the preparation of financial statements and support schedules for the audited financial statements and Form 990.&nbsp;</li><li>Lead other required statutory audits, compliance forms and audits requests.</li><li>Develop and support accounting policies and internal controls, manage and uphold compliance with policies and procedures.</li><li>Monitor and analyze financial results, identify trends, variances, and potential areas of risk that require further review.&nbsp;</li><li>Manage and mentor accounting staff, fostering growth and development, high-performance and collaborative team environment, while supporting the Controller with broader organizational initiatives and future developments.</li></ul>Job Requirements<ul><li>Certified Public Accountant (CPA) certification is preferred</li><li>Bachelor’s degree in accounting, finance or related field.</li><li>8+ years of progressive accounting experience, non-profit preferred.</li><li>5+ years of supervisory experience, demonstrated leadership skills in both staff and projects or initiatives</li><li>Strong understanding of US GAAP, experience in implementing technical accounting guidance, and producing standard financial reports.</li><li>Strong problem-solving and analytical skills with attention to detail.&nbsp;</li><li>Self-starter willing to identify areas of process improvement and implement as practical; experience in identifying risks and issues and react timely to implement solutions.</li><li>Able to prioritize tasks and manage multiple projects simultaneously while delivering quality solutions to meet customer (internal and external) expectations. Ability to delegate effectively while providing leadership and guidance to optimize team effort.&nbsp;</li><li>Advanced proficiency in Excel and experience with an accounting system. NetSuite experience a plus.</li><li>Strong communication and interpersonal skills. Proven ability to collaborate across departments with all levels of management and colleagues, as well as external parties.</li><li>Change management experience a plus.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $125,000 to $ 135,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Senior Manager, Accounting

POSITION SUMMARY(Eligible for Hybrid/ 4 days in office, 1 day remote - Alexandria, VA)A true self-starter, UWW’s Executive Assistant to the President &amp; CEO engagements, directly manages and owns scheduling, travel support, content creation, and relationship management for our President &amp; Chief Executive Officer (“CEO”). This experienced, seasoned professional must be &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; adept at anticipating needs and initiating actions as issues arise and priorities shift. &nbsp;Our successful incumbent will be an agile, high-energy professional. They will bring exemplary organizational skills, near flawless attention to detail, the poise and discretion necessary to manage relationships at the highest level, and the agility and flexibility required to manage the affairs of a CEO with an extremely high volume of internal and external priorities.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Manage high-level relationships with a range of UWW stakeholders, to include United Way Network volunteers, and executives; national and worldwide nonprofit and corporate senior executives; high-level partners and donors, and UWW Board members; own the resolution of requests for and from the CEO as they relate to the CEO’s time, positioning, and participation in various events, meetings, and trips.</li><li>Develop and maintain protocols and processes for engaging CEO and securing appointments.</li><li>Proactively oversee the strategic use of the CEO’s time, seeking to maximize time directed toward activities aligned with the CEO’s priorities and vision, and identifying potential opportunities for reframing or delegation of other inquiries.&nbsp;</li><li>Identify and collaborate with content managers, producing and/or compiling final preparation/briefing materials for CEO.</li><li>Ensure that all materials needed in preparation for a meeting or other engagement meet the standards for use by the CEO, often requiring editing of and working with staff on meeting objectives and requirements.</li><li>Coordinate in detail the travel and logistical arrangements for all of the CEO’s meetings and conferences. Research and reserve all travel arrangements including ground and air, secure all travel documents (visas, passports, etc.), and maintain vigilant availability to address / resolve travel issues or accommodate unplanned changes.</li><li>Provide support to the CEO while on travel and limited support for staff traveling with CEO, to include logistical coordination and continual communication in real/appropriate time. May require travel on a case-by-case basis.</li><li>Make recommendations to solve highly complex problems requiring research and information from multiple sources or advanced knowledge, in a thorough and timely manner. Such problem solving requires analysis and interpretation of widely varying situations, referencing a variety of policies, precedents, and past practices, and the creativity necessary to reach resolution through unique approaches. Achieve resolution through unique approaches and/or.</li><li>Exercise discretion, integrity, and poise in dealing with a range of confidential or sensitive issues.&nbsp;</li><li>Plan and/or project manage events that involve the CEO. This may require working with staff from various departments to develop the structure and execution of events in addition to the involvement of the CEO.&nbsp;</li><li>Collaborate with the Communications staff within the Executive Office, and other staff across the organization, to ensure the development of such content as speeches, presentations, talking points, briefing documents, and other communications, to meet the objectives of the CEO’s engagements. This requires an understanding of the goals of meetings and/or events and may necessitate independent research and content development to prepare the CEO for their role.</li><li>Manage Executive Office operating remotely at national United Way conventions, to include providing support for attending Board members as needed.</li><li>Participate in regular Executive Office Meetings; maintain updated trackers and folders and maintain superb organization of pending requests for the CEO’s time.&nbsp;</li><li>Demonstrate a clear and professional communication style both in written and verbal form.&nbsp;</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>High school diploma required; bachelor’s degree preferred.</li><li>Ten&nbsp;years of advanced level administrative experience in a similar role, including experience directly managing the calendar and travel needs of a senior executive.</li><li>Strong skills in Microsoft Office suite, computer, and Internet research skills.</li><li>Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.&nbsp;</li><li>Sensitivity to confidential matters required.&nbsp;</li><li>Attention to detail is essential.&nbsp;</li><li>The ideal candidate will have strong communication skills (written and verbal), and a clear ability to multi-task in a fast-paced environment.</li><li>Ability to be responsive after hours (depending on the CEO’s travel).&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $140,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Executive Assistant to the President & Chief Executive Officer

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Senior Director, Privacy and Cybersecurity provides executive leadership to protect United Way Worldwide’s data, systems and reputation. The Senior Director establishes a comprehensive security, privacy, AI and data governance program rooted in NIST Cybersecurity, NIST Privacy, and NIST AI Risk Management Frameworks, aligned with global best practices. &nbsp;The Senior Director acts as a thought leader, coach, and advisor, ensuring that privacy, cybersecurity, and AI governance principles are embedded across business operations. The Senior Director partners with Information Technology, Marketing and Communications, Development, and the Office of General Counsel to foster a culture of trust, resilience, and compliance. &nbsp; &nbsp;The Senior Director also serves as the organization’s Data Protection Officer (DPO), overseeing data protection strategies, compliance with global privacy regulations (GDPR, CCPA, HIPAA, etc.), vendor risk management, and the secure and responsible adoption of Artificial Intelligence (AI). This includes embedding privacy and security controls in AI systems, evaluating AI vendors, and ensuring alignment with emerging regulations (EU AI Act, US AI Bill of Rights).KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:Security and Privacy | UWW Internal Operations&nbsp; &nbsp; &nbsp;&nbsp;Privacy<ul><li>Serve as the Data Protection Officer (DPO) for United Way Worldwide&nbsp;</li><li>Monitor, interpret, &nbsp;and implement compliance with global privacy regulations (GDPR, CCPA, HIPAA, PIPEDA, etc.), along with analyzing and advising on recent trends for non-profit organizations.</li><li>Lead alignment and compliance with established and emerging privacy laws and regulations applicable to LUWs at a global level.</li><li>Develop, deliver and drive awarenes of data privacy and security privacy awareness programs and training. While providing coaching &amp; educating staff about applicable privacy practices,&nbsp;drive awareness on data privacy and security issues, including development of training, policies, and guidelines that help business stakeholders spot and address data&nbsp;protection and privacy issues as they emerge in development of new products and technologies</li><li>Champion Privacy by Design when developing, implementing, or considering new data systems<ol><li>Provide guidance and feedback in contracting/purchasing process to ensure vendors meet security/privacy requirements and to advise on optimizing data matters such as data minimization, flow and security</li></ol></li><li>Conduct Privacy Impact Assessments (PIA: Privacy of Data) and Data Privacy Impact Assessments (DPIA: Risk) and Transfer Impact Assessments (TIA)&nbsp;</li><li>Identify, build or implement tools to manage privacy across systems</li><li>Oversee &amp; Manage DSAR processes (Data Subject Access Requests)</li></ul>&nbsp; &nbsp; &nbsp;Cybersecurity Leadership &nbsp;<ul><li>Establish and lead cybersecurity program in alignment with NIST CSF and NIST SP 800-53.&nbsp;Operationalize security practices.&nbsp;<ul><li>Work with system administrators to support security patching, monitoring and user account best practices</li><li>Develop annual calendar or security related activities</li></ul></li><li>Lead adoption of zero-trust architecture across networks, applications, and cloud platforms.</li><li>Oversee Identity and Access Management (IAM), encryption standards, and endpoint security.</li><li>Direct vulnerability management, penetration testing cycles, and lead team exercises.</li><li>Lead IT Incident Response Plan and cybersecurity components of the Business Continuity and Disaster Recovery Plans.</li><li>Develop annual security roadmaps benchmarked against NIST CSF, ISO 27001/27701, and SOC 2 standards.</li><li>Develop and support change management logging and practices</li><li>Establish and contribute to Data and System classification records</li><li>Co-Lead Vendor Assessment process</li><li>Co-lead IT Incident Response and IT portion of UWW Business Continuity Plan</li></ul>Risk Management &amp; Governance<ul><li>Drive enterprise-wide risk assessments and report outcomes to leadership and to the Board.&nbsp;</li><li>Develop, maintain and monitor cybersecurity and AI KPIs and dashboards.</li><li>Evaluate new data use initiatives and vendor security capacities prior to contracting with new vendors/partners</li><li>Partner with MDM/Data Governance Team to determine data use, data flows, to align governance mechanisms with enterprise strategy.&nbsp;</li><li>Develop and monitor meaningful metrics</li><li>Collaborate with Audit and Compliance teams to support annual internal and external annual audits and contribute to risk assessment activities.</li></ul>External UWW Network<ul><li>Monitor and maintain the InfoSec page on UWO including collaboration with Membership when issues occur</li><li>Contribute to Membership Standards by providing local United Way basic compliance measures and tools or training to support Membership compliance across the network</li><li>Collaborate with UWW Membership, US and International Network teams to elevate security/privacy through Membership standards, thought leadership and guidance</li><li>Provide expert guidance to local United Ways experiencing an IT or data related crisis to reinforce and guide based on best practices for incident management and to protect the United Way brand.</li></ul>Other Duties<ol><li>Interface with internal constituents and stakeholders to ensure technology products sufficiently support area divisions/departments at meeting their respective goals and objectives.&nbsp;</li><li>Work with the Senior Vice President Technology to manage resources, including utilization of team resources, forecasting and budget management.&nbsp;</li><li>Work with IT Leads to support broad UWW IT needs, planning and collaboration</li><li>Document all aspects of project development and evolution through concise meeting notes, action items, and task management. Eliminate barriers in completion of projects and manage scope, including identifying issues and working with the resources and client on resolution plans.&nbsp;</li><li>Must be able to multi-task and enjoy working in a fast-paced environment.&nbsp;</li><li>Other duties as assigned.</li></ol> &nbsp;JOB REQUIREMENTS<ul><li>Bachelor’s degree required; Master’s in Cybersecurity, Computer Science, or related field strongly preferred.&nbsp;</li><li>CISSP, CISM, CIPT or other Security Certification required.&nbsp;</li><li>10+ years of expert-level experience in cybersecurity, privacy, AI governance, or cyber law, with 5+ years experience in managing Security Team. &nbsp;&nbsp;</li><li>Excellent organization, communication, and motivational skills with an attention to detail.</li><li>Demonstrated success in cybersecurity program development and staff training/awareness aligned to NIST CSF, SP 800-53, ISO 27001/27701, and NIST AI RMF.</li><li>Demonstrated Knowledge of emerging AI regulations (EU AI Act, US AI Bill of Rights, etc.).</li><li>Experience in facilitation bringing end users to appropriate solutions involving an appropriate balance between end user requirements and risk minimization.&nbsp;</li><li>A self-starter attitude and strong interpersonal skills with the ability to work independently and collaboratively and ability to interact with people at all levels.</li><li>Solid understanding of Privacy regulations, data management practices and IT systems.</li><li>Understanding of large-scale System Development Life Cycle (SDLC) in addition to experience with implementation, integration, interfaces, data use mapping and flow design.&nbsp;</li><li>Experience in using efficient methodologies/frameworks, such as Agile and NIST or ISO.</li></ul>ROLE SPECIFIC COMPETENCIESAI Risk, Governance &amp; Enhanced CybersecurityApplies NIST AI RMF and ISO/IEC 42001 to ensure safe and ethical AI Adoption. Anticipates AI-related risks (bias, adversarial attacks, model drift). Leverages AI tools for threat detection and privacy while mitigating risks.Innovation/ Foresight&nbsp;Anticipates future risks including AI-driven attacks, deepfakes, and quantum threats.Evaluates UWW work processes, products and systems. Promotes ways to continuously improve them. Encourages and guides others to consider alternatives to currentAccountability/Results Orientation&nbsp;Takes ownership of work and outcomes achieved, selecting the best work approach, while delivering against commitments, models ethical integrity. Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes, and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Behaves ethically and honestly in all activities performed on behalf of UWW. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking&nbsp;Balances innovation, compliance, and risk minimization. Evaluates available information&nbsp;and recommends a course of action. Contributes own assessment of risks and&nbsp;implications of decisions in team decision-making efforts. Uses judgment appropriately&nbsp;in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration&nbsp;Builds trust across diverse stakeholders and adapts to change.Contributes to the achievement of team objectives by helping others to complete tasks on own initiative. Shares information/ideas with other team members. Carries out assigned work projects. Identifies ways to make a greater contribution to the team. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management&nbsp;Develops partnerships to elevate organizational maturity. Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the UW system.Communications&nbsp;Distills complex issues into actionable insights for technical and non-technical audiences.&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down, and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $136,000 to $155,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information. &nbsp;We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Senior Director, Privacy and Cybersecurity

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

United Way of Greater Cincinnati

Associate, Project LIFT

United Way of Greater Cincinnati (UWGC) has an opportunity to make a lasting impact and transform the future of our community as Manager of Donor Experience and Growth. You will play a pivotal role in inspiring change and building connections that matter.
At UWGC, we're not just an organization; we're a force for positive transformation. Our mission is to inspire hope and create opportunities for a better tomorrow. As the Manager of Donor Experience and Growth, you'll be at the heart of this mission, leading the charge to create unforgettable experiences that resonate with our donors and drive meaningful change.
Key Areas of Responsibility:
Ignite Transformative Engagement:
<ul><li>Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities.</li>
</ul><ul><li>Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition – they educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving.</li>
</ul>Provide Engaging Donation Opportunities: 
<ul><li>Introduce and lead peer-to-peer and cause-driven fundraising campaigns, encouraging donors to connect with our cause.</li>
<li>Harness the power of donor communities to increase giving to amplify their impact in our community.</li>
</ul>Communicate with Purpose:
<ul><li>As a storyteller, you will craft compelling narratives that resonate with our donors and inspire ongoing financial support.</li>
<li>Coordinate the creation of external marketing materials that not only promote opportunities for donor engagement but also embody the spirit of our shared mission.</li>
</ul>Measure the Ripple Effect:
<ul><li>Set, track, and manage key performance indicators (KPIs) related to fundraising to showcase the impact of giving.</li>
<li>You’ll also measure KPIs that go beyond financial support when you track effect of your efforts in community growth, increased donation amounts, elevated engagement scores, and overall retention.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a related field.</li>
<li>Preference for a minimum of two years of experience as a community or brand manager, demonstrating a passion for building and transforming relationships.</li>
<li>Proficient in MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Familiarity with CRM software; Salesforce experience is a plus.</li>
<li>Strong interpersonal and communication skills that go beyond words – the ability to build emotional connections.</li>
<li>Willingness to drive to events and meetings within the regional area, including some evenings and weekends.</li>
</ul>Core Competencies:&nbsp;Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning.
Salary starting mid 50's, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 19, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/5QGUA" target="_blank">https://jobapply.page.link/5QGUA</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Manager of Donor Experience and Growth

United Way of Greater Cincinnati (UWGC) fights for the economic well-being of all people in Greater Cincinnati so our entire community can thrive – now and in the future. The Public Policy and Advocacy Manager is integral to UWGC’s policy and advocacy work across UWGC’s nine-county, three-state region. As a leading convenor and philanthropic investor, UWGC strengthens systems supporting family well-being. Through policy and advocacy, we can achieve short- and long-term wins that make systems work for families.
The Public Policy and Advocacy Manager will provide strategic leadership and daily management of efforts that advance our local, state and federal policy agenda while also building the advocacy capacity of our staff, volunteers and partners.
Key Areas of Responsibility:
<ul><li>Provide day-to-day support for staff, volunteers and partners to influence policy at national, state and local levels.</li>
<li>Track identified legislative and public policy priorities and update UWGC staff and volunteers on status changes.</li>
<li>Collaborate with the director to identify and create strategies for calls to action with UWGC constituencies.</li>
<li>Build advocacy capacity of UWGC staff, volunteers and partners through professional development, convenings and issue education.</li>
<li>Support relationships with existing and new community partners, coalition members and lawmakers.</li>
<li>Represent UWGC at coalitions, conferences, task forces and legislative meetings.</li>
<li>Use UWGC messaging and message frames to prepare action alerts, talking points and testimony, issue briefs, letters, press statements, opinion editorials, website updates, blogs, and legislative and public policy reports.</li>
<li>Stay informed of national best practices and trends and provides strategic advice about how to integrate into UWGC’s public policy and advocacy work.</li>
<li>Monitor program quality and impact and creates reports.</li>
<li>Manage projects and collaborations with internal and external stakeholders.</li>
<li>Work to grow UWGC’s advocacy network.</li>
<li>Organize and execute advocacy events and initiatives.</li>
<li>Together with the Public Policy and Advocacy Director, support the UWGC Public Policy Committee.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree and at least three years’ full-time, professional work experience with significant responsibilities. Education cannot substitute for work experience.</li>
<li>Team orientation, ambition, and a strong work ethic.</li>
<li>Willing to work weekends and evenings and travel throughout Kentucky, Ohio and Indiana as necessary.</li>
<li>Access to a car, possession of a valid driver’s license, and proof of current automobile insurance.</li>
<li>Complete and pass all background checks and security clearances.</li>
</ul>Core Competencies:
<ul><li>Believe authentically in UWGC’s work and understand the vital role that building champions for our work plays in realizing our vision.</li>
<li>Work proactively and thrive in a fast-paced, dynamic environment.</li>
<li>Successfully collaborate across teams and organizations to achieve results.</li>
<li>Have excellent written and oral communication skills and strong attention to detail.</li>
<li>Be comfortable with qualitative and quantitative data.</li>
<li>Ability to work effectively both independently and as part of a team.</li>
<li>Demonstrate a commitment to excellence and ensure positive relationships with partner organizations and constituencies.</li>
<li>Meet deadlines and show initiative in taking on new tasks and projects.</li>
<li>Seek out information, solutions to problems, and relevant opportunities.</li>
<li>Embrace technology and demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Salesforce, Asana and advocacy software (Muster, Voter Voice, or similar) is a bonus.</li>
</ul>Salary starting $60,000, plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February&nbsp;16, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/fYcx6" target="_blank">https://jobapply.page.link/fYcx6</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

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