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The Encore Volunteer Coordinator is responsible for the success of the Encore Volunteer Program, sponsored by United Way of the CSRA. The Encore Volunteer Program is part of AmeriCorps Seniors RSVP, one of the largest volunteer efforts in the nation for people ages 55 and over, matching older adults with local organizations to address community needs. Our Encore Volunteer projects leverage the skills of volunteers to effectively meet these needs.&nbsp; The Encore Volunteer Coordinator oversees the daily management of the program, including volunteer recruitment and supervision, compliance with funder requirements, public awareness, community partnership building, and program reporting and documentation.DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;Program Coordination:<ul><li>Manage the daily operations of the&nbsp;Encore Volunteer Program.&nbsp;</li><li>Develop and monitor the program budget to ensure smooth, efficient, and cost-effective &nbsp;&nbsp;&nbsp;&nbsp; operations.&nbsp;</li><li>Handle administrative duties related to public relations.&nbsp;</li><li>Successfully complete all CNCS AmeriCorps Seniors trainings.&nbsp;</li></ul>&nbsp;Volunteer Recruitment and Management:<ul><li>Recruit, train, and supervise older adult volunteers.&nbsp;</li><li>Organize and lead volunteer orientations, recognition events, and training sessions.&nbsp;</li><li>Secure community volunteer stations through recruitment and presentations.&nbsp;</li><li>Create, maintain, and enhance relationships with nonprofits, volunteer stations, volunteers, and community partners.&nbsp;</li><li>Coordinate community engagement activities for volunteers, including events, outings, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; trainings.&nbsp;</li><li>Maintain a positive, supportive environment for volunteers.&nbsp;</li></ul>&nbsp;Compliance and Documentation:<ul><li>Maintain accurate records, including client interactions and outcomes, volunteer&nbsp;&nbsp;&nbsp; &nbsp; hours, and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; program activities.&nbsp;</li><li>Submit all necessary documentation, forms, and reports as required by funders.&nbsp;</li></ul>&nbsp;Program Reporting and Evaluation:<ul><li>Track and report key performance metrics, such as volunteer engagement, client satisfaction, and program outcomes.&nbsp;</li></ul>&nbsp;Stakeholder Relations:<ul><li>Build and maintain relationships with community partners and stakeholders.&nbsp;</li><li>Develop and coordinate the Encore Volunteer Advisory Council.&nbsp;</li><li>Serve as a liaison between volunteers, volunteer stations, and United Way.&nbsp;</li></ul>&nbsp;OTHER DUTIES:&nbsp;<ul><li>Attend meetings, trainings, and events&nbsp;related to the&nbsp;Encore Volunteer Program.&nbsp;</li><li>Oversee program-marketing efforts, including website updates, social media management, and email outreach.&nbsp;</li><li>Collaborate with community partners to enhance program operations and identify new &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; opportunities.&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ul>&nbsp;QUALIFICATIONS:&nbsp;<ul><li>Proven experience in program coordination and volunteer management.&nbsp;</li><li>Strong organizational and time management skills.&nbsp;</li><li>Excellent communication skills, both written and verbal, along with strong interpersonal &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; abilities.&nbsp;</li><li>Ability to work and communicate effectively with older adults, individuals with sight and &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; hearing impairments, and people from diverse economic, social, and cultural backgrounds, with an emphasis on seniors.&nbsp;</li><li>Ability to work independently and as part of a collaborative, team-oriented environment.&nbsp;</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); experience with remote work tools&nbsp;is a plus.&nbsp;</li></ul>&nbsp;WORKING CONDITIONS:&nbsp;<ul><li>Reports to the Community Impact&nbsp;Program Manager.&nbsp;</li><li>Maintains a 37.5-hour workweek.&nbsp;</li><li>Based at the First Stop location at 1765 Broad Street, Augusta, GA.&nbsp;</li><li>Attendance at resource events is required, including the ability to set up at event&nbsp;&nbsp; &nbsp; locations.&nbsp;</li><li>Reliable transportation is required.&nbsp;</li><li>Participation in sponsor convening provided by AmeriCorps is required.&nbsp;</li></ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF&nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivation.Relationship-Oriented:&nbsp;Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;Collaborator:&nbsp;understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp;Results-Driven:&nbsp;Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;Brand Steward:&nbsp;Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Benefits:&nbsp;<ul><li>Employees pay $40/pay period for single coverage for medical, dental and vision insurance.&nbsp;</li><li>12 paid holidays and 4 weeks accrued PTO annually&nbsp;</li><li>United Way pays 10% of salary into a retirement plan – eligible in January&nbsp;</li></ul>Salary:$40,000.00

United Way of the CSRA

Encore Volunteer Coordinator

<h2>Full job description</h2>Role PurposeThe Manager, Corporate Giving raises support for and advances United Way of Southern Nevada’s (UWSN) mission of improving lives by sustaining and growing relationships which lead to optimized employee giving campaigns, corporate gifts, corporate grants, and sponsorship revenue. The position’s objectives are to maximize giving growth through a concerted effort to establish and grow meaningful relationships with company leadership, key influencers, stakeholders and priority donors in order to retain our current donor base and develop new business and new donor relationships. This position will be responsible for creating and executing the short term and strategic account plans for each organization to realize substantial revenue growth and engagement.This outward facing, results-oriented role will require the candidate to be a high-energy and inspiring leader who is genuinely comfortable and effective in soliciting corporate and individual gifts and has the demonstrated ability to do so by building strong, mutually beneficial relationships. The successful candidate will demonstrate exceptional professionalism and discretion.Key AccountabilitiesCorporate Account Management<ul><li>Direct responsibility for building strong, mutually beneficial relationships with key corporate partners within an assigned account portfolio.</li><li>Accountable for maintaining portfolio and meeting weekly, quarterly and annual fundraising goals.</li><li>Build relationships across functions/levels within companies to include all key influencers and stakeholders as well as potential champions for UWSN.</li><li>Serve as the year-round point of contact and strategic consultant for assigned portfolio of accounts and relationships.</li><li>Provide exceptional donor and account service for the active community of investors by promptly handling inquiries, valuing donor gifts regardless of the size and regularly communicating about United Way investments and the community impact those investments are making.</li></ul>Annual Account Planning<ul><li>Provide effective consultation to help companies design effective employee giving campaigns.</li><li>Create annual account plans that emphasize scheduled engagement and investment opportunities to support UWSN.</li><li>Execute the annual account plans and manage the action steps and results from these efforts through cadenced check-ins with partners (typically quarterly). These check ins will allow for updates and improvements to account plan.</li><li>Track revenue generation, retention, visits and key business activity throughout the year, provide regular activity status, update projections to target, and conduct the appropriate account analysis to build and refine business goals.</li><li>Gain market intelligence and develop corresponding strategies that lead to increased market and company penetration and improved forecasting accuracy.</li></ul>Campaign Activities/Stewardship<ul><li>Effectively execute all aspects of campaign activities including account goal setting and planning, presentations, debrief, gratitude, stewardship and referrals.</li><li>Make presentations to individuals and groups with the intent of asking for contributions that prioritize funding and support of UWSN.</li><li>Arrange for speakers, tours and materials to support United Way messaging during campaigns.</li><li>Consult with accounts on the execution of special events to achieve campaign goals.</li></ul>Cross Functional Account Team Leadership<ul><li>Work effectively with other functions at United Way to be able to provide appropriate support and value to partners.</li><li>Create relationships for corporate leaders and other high-level donors for Major Gifts team.</li><li>Leverage relationships to create additional opportunities with other organizations and individuals.</li><li>Foster creative thinking and facilitate future partnerships within the corporate accounts.</li></ul>Goals and Objectives<ul><li>Achieve annual revenue goals for account portfolio including specific metrics to be included in annual performance objectives.</li><li>Develop and execute a comprehensive plan to successfully deploy your time against revenue objectives.</li><li>Maintain accurate and detailed donor account records in CRM database in order to analyze the effectiveness of the plan against delivering objectives.</li><li>Organize relationship management and donor responsibilities efficiently and effectively.</li></ul>Professional CompetenciesMission Focused<ul><li>Ability to link donor, volunteer, and advocates’ aspiration to needs</li><li>Ability to catalyze others’ commitment to mission</li><li>Strives vigorously to accomplish shared goals</li><li>Separates one’s own interests from organizational interests in order to make the best possible judgements for the organization</li></ul>Collaborator<ul><li>Seeks and shares knowledge of community</li><li>Take a collaborative approach to addressing issues</li><li>Focuses on shared goals</li><li>Mobilizes a broad range of sectors and resources</li></ul>Experience<ul><li>3-5 years of fundraising experience</li><li>Bachelor’s degree preferred</li><li>Knowledge of Southern Nevada region preferred</li></ul>Brand Steward<ul><li>Acts with integrity and strong ethics to foster trust at all levels (personal, market, societal)</li><li>Internalizes the meaning and commitment of United Way and consistently acts according to its value and purpose</li><li>Is accountable and transparent with all stakeholders</li></ul>Functional Competencies/AccountabilitiesManage Relationships/Relationship-OrientedIs able to communicate effective to develop, grow and sustain productive relationships. Knows how to capture and record relevant information and how to interpret and utilize the information to forge partnerships, collaborate, cultivate, grow, sustain and strengthen internal and external relationships.<ul><li>Understands and motivates individuals and organizations</li><li>Values diversity and inclusion</li><li>Effectively communicates</li><li>Treats others with respect and dignity</li><li>Actively listens to and facilitates diverse input and contributions</li></ul>Self-ManagementPresents oneself in an appropriate and professional manner. Communicates, acts, reacts and responds appropriately in all situations. Effectively utilizes interpersonal skills and political astuteness to engage with, lead and function as a member of a team as appropriate. Is trustworthy and acts with integrity, authenticity, humility and in good faith; respecting others’ opinions, priorities, values and interests. Seeks to continuously improve interpersonal and professional skills.Communication SkillsUnderstands and uses empathy, compassion and active listening. Is fully present and aware of subtleties and nuances such as body language and voice tonality to better understand what is important to constituents and how to connect and engage them with United Way. Able to influence, persuade, present, request, sell, negotiate and close a deal as appropriate.Utilize and Acquire KnowledgeIs forward-thinking, focused on what is possible and seeks new tools and knowledge as needed. Is able to use technology when acquiring and utilizing knowledge, and is innovative and creative in its application. Seeks to continuously improve interpersonal and professional skills.Achieve Results/Results-DrivenIs personally accountable for the results they achieve. Is able to adapt quickly to ever-changing environments. Is organized, able to plan, think strategically, and is creative, innovative, and appropriately persistent. Is able to make decisions and willing to take risks when appropriate to achieve results and meet goals.<ul><li>Has laser-focus on results and can effectively communicate goals and impact</li><li>Advocates for support of education, income and health</li><li>Promotes innovation/willing to take appropriate risks</li><li>Develops relationships to drive resources and results</li><li>Has the necessary organizational skills to deliver on business model</li></ul>Education, Skills, Experience and Training Required<ul><li>One to two years consultative sales experience in either for-profit or nonprofit entities, Bachelor’s Degree or a comparable combination of education and experience.</li><li>Focused sales/marketing experience with an applied emphasis on customer relationship building; significant applied consulting sales skills; demonstrated success with effective listening skills.</li><li>Effective oral and written communication skills with an ability to relate with a diverse group of individuals or organizations in an effective manner.</li><li>Effective public speaker.</li><li>Ability to think strategically with proven, strong ability to execute on plan.</li><li>Ability to take initiative and be creative in thinking and solutions.</li><li>High-energy individual who exhibits a positive outlook who can manage ambiguity and change.</li><li>Demonstrated ability to manage a portfolio of assigned accounts.</li><li>Manage expectations of internal team members effectively and a strong desire and aptitude to be part of a team environment.</li><li>Demonstrated ability to persuade others and to close sales opportunities.</li><li>Commitment to excellence and to the mission of United Way.</li></ul>Technical Knowledge and Equipment<ul><li>Proficient computer skills which include Google, Power Point and Hubspot or similar CRM system preferred.</li><li>Proficiency with social media preferred.</li><li>The incumbent in this position may operate any/all of the following equipment: telephone, cell phone and fax machine; computer, printer and related equipment; copy machine; audio-visual equipment; calculator.</li><li>Must have a vehicle, valid driver’s license and automobile insurance.</li></ul>Environment<ul><li>The environment for this position is in an office that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. In addition, the incumbent will travel via personal vehicle to client sites, workplace events, meetings, etc.</li></ul>Physical ActivityIn the course of performing this work, the incumbent:<ul><li>Will spend substantial time standing, sitting, speaking and listening.</li><li>Must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.</li></ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.UWSN’s Commitment to Diversity, Equity and Inclusion –We believe that every person in Southern Nevada must have equal access to solving community problems.We welcome the unique perspectives and experiences that individuals bring to advancing our mission and progressing our fight for the success of every person in our community.We take the broadest possible view of diversity understanding that everyone has different values, beliefs and lived experiences. We value the intersectionality, the interconnected fabric of experiences including but not limited to race, class, gender, nationality, sexual orientation, and disability, that develops each person’s unique identity.We commit to entering partnerships and programs that address the inequities keeping Nevadans from success.We dedicate ourselves to using these principles for our business and our communities and invite others to join us in uniting for Nevada’s success!Diverse candidates are encouraged to apply.Job Type: Full-timePay: $65,000.00 - $75,000.00 per yearBenefits:<ul><li>403(b)</li><li>403(b) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>MS Office: 3 years (Required)</li><li>CRM software: 3 years (Required)</li><li>Fundraising: 3 years (Required)</li><li>non-profit Fundraising: 3 years (Preferred)</li></ul>Ability to Commute:<ul><li>Las Vegas, NV 89103 (Required)</li></ul>Ability to Relocate:<ul><li>Las Vegas, NV 89103: Relocate before starting work (Required)</li></ul>Work Location: In person

United Way of Southern Nevada 

Manager, Corporate Giving

United Way of Southern Nevada 
CFO Job Description 


 
Title: 
 

CFO Group/Team: Finance 

Reports To: 
 

President &amp; CEO Status: Full-Time 

Category: Executive FLSA 
Classification: 

Exempt 

$145,000 – $150,000 
 
POSITION SUMMARY 
The Chief Financial Officer (CFO) is responsible for overseeing the financial health and operations of 
United Way of Southern Nevada (UWSN). This role requires a strong understanding of non-profit 
accounting principles, financial reporting, budgeting, and financial planning &amp; analysis (FP&amp;A). The 
CFO will work closely with the CEO, Executive Leadership Team, Finance Committee, and Board of 
Directors to ensure the organization's financial sustainability and achieve its mission. 
 
KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION 
An individual must be able to perform each essential duty listed below: 

Financial Management: 

 • Develop and implement comprehensive financial strategies and policies. 
 • Oversee the preparation and analysis of financial statements, including income statements, 

balance sheets, and cash flow statements. 
 • Experience with accrual-based accounting. 
 • Ensure compliance with all applicable accounting standards and regulations. 
 • Manage the organization's budgeting process, including forecasting revenue and expenses. 
 • Monitor financial performance and identify areas for improvement through FP&amp;A and KPI 

tracking. 
 • Oversee Investment Portfolio and Strategy. 
 • Oversee and ensure timeliness and accuracy of payroll, retirement, and benefits processing. 

Grant Management: 

 • Manage the organization's Government, Corporate, and Foundation grant portfolio, including 
providing budgeting aspects required for grant writing, reporting, and compliance. 

 • Ensure timely and accurate submission of grant reimbursement requests. 

Risk Management: 

 • Identify and assess financial risks, developing strategies to mitigate them. 
 • Oversee internal controls and compliance with relevant laws and regulations. 
 • Ensure the organization is ready for internal and external audits, including Single Audit and 

Variance control criteria. 
 • Manage Vendor negotiations and contracts. 
 • Review and approval overall contracts. 


United Way of Southern Nevada 
CFO Job Description 


Team Leadership: 

 • Lead and manage a team of finance professionals, including the Finance Team, 
Risk/Audit/Reconciliation Manager, and Facilities, IT &amp; HR Administration Manager. 

 • Recruit, train, and develop staff. 
 • Foster a positive and collaborative work environment. 
 • Work with the Executive Leadership team to ensure adherence to annual budgets and provide 

input on overall organizational strategies 

Reporting: 

 • Prepare and present financial reports to the Board of Directors. 
 • Provide strategic financial advice to the Board. 
 • Provide reports to Department leads and ensure Revenue and Expenses are properly 

allocated within the approved budget category and amounts. 

Goals and Objectives 
 • Develop and implement clear financial goals and objectives aligned with the organization's 

mission. 
Track progress towards achieving financial goals and budget adherence and making 
necessary adjustments. 
Ensure that financial resources are allocated effectively to support the organization's 
strategic priorities. 

JOB REQUIREMENTS 
Minimum requirements include 
 • Mission-Focused 

− Strives to achieve shared goals 
− Exhibits UWSN’s core values in their daily work: Accountability, Collaboration, Integrity, 

Innovation and Diversity 
 

 • Collaborator 
− Seeks and shares knowledge 
− Takes a collaborative approach to address issues 
− Focus on shared goals 

 
 • Brand Steward 

− Acts with integrity and strong ethics to foster trust at all levels (personal, market, societal) 
− Internalizes the meaning and commitment of UWSN and consistently acts according to its 

value and purpose 
− Is accountable and transparent with all stakeholders 

 
Qualifications: 

 • Bachelor's degree in Accounting, Finance, or a related field. 


United Way of Southern Nevada 
CFO Job Description 


 • CPA or CMA certification preferred. 
 • Solid understanding of generally accepted accounting principles (GAAP). 
 • Experience with Accrual based accounting principles. 
 • Minimum of fifteen years of experience in financial management with a minimum of five 

years in the non-profit sector. 
 • Strong understanding of non-profit accounting principles and regulations. 
 • Excellent analytical and problem-solving skills. 
 • Strong communication and interpersonal skills. 
 • Experience with grant management and fundraising. 
 • Ability to lead and manage a team. 
 • Commitment to the excellence of the mission of UWSN. 
 • Experience with financial software and systems (MIP, Acumatica, and Salesforce preferred) 
 • Knowledge of fundraising and donor management practices. 
 • Experience with financial planning and forecasting. 

 
Technical Knowledge and Equipment 
 • Proficient computer skills including the ability to type a minimum of 45 WPM, and has a 5-10 

years of experience with Microsoft Word, Excel, PowerPoint, and Teams. 15+ years of 
experience with financial management software and CRM systems. Ability to implement new 
technologies to improve processes. 

 • The incumbent in this position may operate any/all of the following equipment: telephone, cell 
phone, fax machine, computer, printer and related equipment, copy machine, audio-visual 
equipment, calculator. 

 • Must have a vehicle, valid driver’s license, and automobile insurance. 
 
WORK ENVIRONMENT 
The incumbent may have some local travel (10% - 25%) via personal vehicle. The environment for 
this position when not traveling is in an office that is clean and comfortable. It may include some 
minor annoyances such as noise, odors, drafts, etc. 
 
PHYSICAL ACTIVITY 
In the course of performing this work, the incumbent will spend substantial time standing, sitting, 
speaking, and listening. This position requires regular lifting and/or movement of up to 10 pounds 
and occasionally lifting and/or movement of up to 25 pounds. 
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the 
essential functions of the job. 
 
 
UWSN’s Commitment to Diversity, Equity and Inclusion – 
 
We believe that every person in Southern Nevada must have equal access to solving community 
problems. 
 


United Way of Southern Nevada 
CFO Job Description 


We welcome the unique perspectives and experiences that individuals bring to advancing our mission 
and progressing our fight for the success of every person in our community. 
 
We take the broadest possible view of diversity understanding that everyone has different values, 
beliefs and lived experiences. We value the intersectionality, the interconnected fabric of experiences 
including but not limited to race, class, gender, nationality, sexual orientation, and disability, that 
develops each person’s unique identity. 
 
We commit to entering partnerships and programs that address the inequities keeping Nevadans from 
success. 
 
We dedicate ourselves to using these principles for our business and our communities and invite 
others to join us in uniting for Nevada’s success! 
 
Diverse candidates are encouraged to apply.

Chief Financial Officer (CFO)

The Accounting Manager will work with the MAUW Leadership Team to perform the day-to-day financial operations for the Michigan Association of United Ways and Michigan 211 (MI211), a wholly owned subsidiary of MAUW. &nbsp;This single-person department manages and performs all financial operations including accounts payable, accounts receivable, payroll, grant and contract management, and supporting internal financial processes.&nbsp; This position will support the work of the contracted CFO.&nbsp;

Michigan Association of United Ways

Accounting Manager

The Marketing Manager at the United Way of West Florida supports the VP of Philanthropy and Communications in creating, developing, and executing communications and marketing strategies that further the mission of United Way of West Florida. This position provides marketing, communications, and brand management support to all aspects of UWWF's work, with the goal of positioning UWWF as a thriving United Way. They oversee United Way of West Florida’s varied and integrated communications products and services, including the design and development of marketing collateral tools, newsletters, and other print publications; web, e-news, and other online communications; media and public relations; and other marketing-related events and activities.Essential Duties and Responsibilities:<ul><li>Help develop and lead the implementation of an integrated strategic marketing &amp; communications plan utilizing various media to advance UWWF’s brand identity; broaden awareness of its priorities, funded programs, and initiatives; and increase the visibility of its services across key stakeholder audiences.</li><li>Help develop a marketing/public relations strategy with the VP of Philanthropy and Communications that will allow UWWF’s leadership to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers.</li><li>Help monitor progress and effectiveness of strategies to inform adjustments, inform future decisions, and drive for greater results. Maintain knowledge of best and promising practices from other United Ways and other organizations that could be adapted to meet UWWF’s goals.</li><li>Oversee the development, execution, production, and distribution/placement of UWWF’s print and electronic communications including the annual report, newsletters, ads, marketing collateral materials, news releases, etc.</li><li>Collaborate with the Community Impact team to develop timely, effective, and compelling messages for staff and volunteers to use, and to ensure cohesive messaging and UW brand experience for donors and key stakeholders.</li><li>Monitor marketing performance metrics and provide regular reports on effectiveness.</li><li>Provide monthly marketing reports to the VP of Philanthropy and Communications &amp; VP of Impact Services.&nbsp;</li><li>Directly supervise Marketing Coordinator and communications intern. Oversee volunteers and interns on a project basis, as assigned. Perform supervisory responsibilities in accordance with the organization's policies and applicable laws.</li><li>Positively represent UWWF at networking activities, events, partner agency events, and other outside activities that contribute to relationship building and visibility.&nbsp;</li><li>Perform other general and administrative duties as assigned.</li></ul>Educational Requirements:&nbsp;<ul><li>A bachelor's degree in marketing, communications, journalism, or a related field is required.</li><li>Minimum of 2-3 years of proven success in marketing, communications, events, development, or social media.</li></ul>Experience and Skills:<ul><li>Excellent communication skills, both written and verbal.</li><li>Proficiency in HTML is preferred for web content management.</li><li>Ability to build strong relationships.</li><li>Ability to manage and prioritize multiple tasks.</li><li>Strong customer service skills.</li><li>Outgoing personality with the capacity to motivate and inspire others.</li><li>Self-motivated.</li><li>Proficient in Microsoft Office.</li><li>Proficiency with Canva and other web-based applications/platforms.</li><li>Strong analytical skills.</li><li>Team player.</li><li>Must be able to travel throughout service area of United Way.</li><li>Ability to work atypical and extended hours during the week.</li></ul>United Way Core Competencies:<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create social change that leads to better lives and healthier communities.&nbsp;</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands their role in growing and protecting the reputation and results of the greater network.</li></ul>

United Way of West Florida

United Way of Escambia County

Marketing Manager

Job LocationUnited Way of Dallas - Dallas, TX Position Summary: The Major Gifts Officer is an essential member of Resource Development, on the Major Gifts and Grants Team.&nbsp; The Major Gifts Officer serves as a trusted philanthropic advisor to major gifts donors, creating plans that support the donors’ interests and passions.&nbsp; This position will steward a portfolio of existing donors and be responsible for cultivating and stewarding a portfolio of prospective donors.&nbsp; Successful individuals in this role will be collaborative, have a growth mindset, demonstrate integrity in all donor communications and interactions, be able to balance strategic thinking and execution, and steward meaningful and transformative relationships on behalf of the United Way of Metropolitan Dallas in support of our mission What applicants need to bring to this work: <ul> 	<li>Mission-Focused:&nbsp;Passion for creating real social change that leads to improving lives in our community.</li> 	<li>Relationship-Oriented:&nbsp; Ability to communicate effectively to develop, grow and sustain productive relationships that advance the mission and support of UWMD.&nbsp; </li> 	<li>Results-Driven:&nbsp; Dedicated to delivering on measurable goals; creating, resourcing, scaling, and leveraging strategies and innovations for broad impact. Responsible for measured revenue contribution from existing and new corporate partners.</li> 	<li>Highest Ethical Standards:&nbsp; Stewards strong trusting relationships through actions, behaviors, and decisions on behalf of our donors. Must be transparent, and align with organizational goals.</li> </ul> Essential Position Responsibilities: <ul> 	<li>Responsible for cultivating major gift relationships and soliciting gifts with the ability to effectively close five- and six-figure gifts.</li> 	<li>Responsible for maintaining annual gift support for a portfolio of current and prospective donors.</li> 	<li>Develop cultivation and solicitation strategies for prospects and donors within assigned portfolio collaborating with Resource Development team and Leadership.</li> 	<li>Seek out donor interests and passions for volunteer involvement and giving.</li> 	<li>Develop a high-quality donor experience through personalized correspondence, professional proposals, and timely acknowledgements.</li> 	<li>Execute individual plans for each donor tailored to their preferences and giving goals.</li> 	<li>Partner with Leadership on solicitations by providing prospect briefings, strategic guidance and assistance with donor communications</li> 	<li>Partner with Leadership Giving to develop a portfolio of&nbsp; prospects with high likelihood for transformational gifts</li> 	<li>Actively engage donors and prospects through established UWMD events.&nbsp; </li> 	<li>Track and report on progress and projections toward financial goals. Meet revenue metrics as established.</li> 	<li>Recruit and steward individual donors by building year-round engagement activities.</li> 	<li>Collaborate with Prospecting to implement prospect management strategies utilizing CRM.</li> 	<li>Maintain an understanding of industry standards regarding donor stewardship, solicitation, confidentiality, gift crediting and financial principles</li> 	<li>Maintain a valid Drivers License for traveling to meet donors and attend events.</li> 	<li>Must be able to work flexible hours including evenings and weekends</li> 	<li>Other duties and responsibilities as assigned.</li> </ul> Skills and Competencies for Success: <ul> 	<li>A strong and successful background in fundraising</li> 	<li>Strong written and verbal communication skills</li> 	<li>Articulate and persuasive oral presentation skills.</li> 	<li>Appreciation of the importance, impact, and value of Philanthropy in Dallas</li> 	<li>Aptitude for making cold calls and securing in-person meetings with donor prospects.</li> 	<li>Demonstrated ability and willingness to solicit funds through personal contacts with donors and prospects.</li> 	<li>Innovative, self-motivated, and able to manage multiple projects well.</li> 	<li>Ability to work both independently and as a team member. </li> 	<li>Exceptional interpersonal skills to build strong relationships with all constituents including vendors, donors, staff, volunteers, wish families, and the public. </li> 	<li>Time-sensitive, goal orientated, and deadline driven. </li> 	<li>Strong analysis, concept development and implementation skills</li> 	<li>Experience in utilization of CRM data</li> 	<li>Demonstrated proficiency in MS Office and database management software such as Salesforce.</li> 	<li>Self-motivated; team oriented</li> </ul> <h2>Education and Experience Requirements:</h2> <ul> 	<li>Bachelor’s degree or higher or related equivalent experience. </li> 	<li>Minimum five years of fundraising experience working with individual and prospective donors</li> 	<li>Proven track record of securing major gifts and advancing gift cultivation, solicitation, and stewardship strategies.</li> 	<li>Demonstrated campaign experience as well as successfully managing and building a portfolio of major gift donors</li> 	<li>CFRE a plus.</li> </ul>

United Way of Metropolitan Dallas

Major Gifts Officer

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:<ul><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule.&nbsp;</li><li>Log into the call queue to take calls prior to the beginning of the shift.&nbsp;</li><li>Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li><li>Must successfully complete VIBRANT training prior to assisting callers</li><li>Perform other&nbsp;such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.&nbsp; As with every job at United Way, it is not possible to define jobs precisely.&nbsp; Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.&nbsp;</li></ul>Experience/Qualifications:<ul><li>High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable. AIRS or AAS certification preferred.</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must successfully complete Inform USA exam once eligible.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You&nbsp;can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist (2nd & 3rd shift split)

Crisis & 988 Specialist

Application Instructions: Please submit your resume and a cover letter (applications will not be considered without a cover letter).&nbsp; Send to <a href="mailto:HR-Inbox@uwdor.org" target="_blank">HR-Inbox@uwdor.org</a>&nbsp;Director of Major and Planned GiftsUnited Way of the Dutchess-Orange Region is seeking a part-time Director of Major and Planned Gifts to join our team. The Director will manage a portfolio of current and potential major donors ($5,000+) and implement the Planned Giving program.Essential Functions<ul><li>Solicit and steward existing Major Donors and ensure all gifts are accounted for during fiscal year</li><li>Identify, cultivate, solicit and steward potential planned and major gift donors ($5,000+); engage donors in multi-year step-up programs</li><li>Implement planned giving program through cultivation, meetings and follow up with prospects&nbsp;</li><li>Create and present proposals for potential major donors&nbsp;</li><li>Participate in 5-10 donor meetings a month (virtual and in-person)</li><li>Track and report progress towards financial goals</li><li>Attend community events representing United Way&nbsp;</li><li>Must be willing to travel throughout Dutchess and Orange Counties</li></ul>Skills<ul><li>Proven experience as a major gifts officer or similar role in fundraising&nbsp;</li><li>Excellent communication, presentation and interpersonal skills as well as ability to work with diverse audiences</li><li>Strong understanding of fundraising best practices and legal guidelines&nbsp;</li><li>Ability to build and maintain relationships with key donors</li><li>Excellent planning and time management skills; ability to successfully manage multiple projects</li><li>Effective analytical and problem solving skills</li><li>Must be experienced with in-person and virtual donor meetings</li><li>Positive attitude and willing to be part of a team</li></ul>Education Requirements:&nbsp; Bachelor’s degree or relevant experienceExperience Requirements:&nbsp; 3 years in individual fundraising with a track record of closing major gifts, Working knowledge of Microsoft Office with good general computer skillsSalary: $25-$35 per hour based on experienceApplication Instructions: Please submit your resume and a cover letter (applications will not be considered without a cover letter).&nbsp; Send to <a href="mailto:HR-Inbox@uwdor.org" target="_blank">HR-Inbox@uwdor.org</a>

United Way of the Dutchess-Orange Region

Director of Major and Planned Gifts 

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC 
resource database and its management software, advocating, and empowering each caller so that they are 
provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance 
that they need. 
 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 
 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 

entitled benefits. 
 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 

situations of abuse, trouble-shoot for additional options. 
 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 

services they feel are most appropriate for their situations. 
 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 

provide them with additional resources and help. 
 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 

Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 
 • Assist callers with different languages by using the Language Line. 
 • Develop an expert working knowledge of the 211OC’s management software including Community 

Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 
 • Other duties as assigned. 
 • Assist with compiling monthly and bi-annual program reporting. 
 • Advocate on behalf of clients who have been denied services. 
 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 
Core Competencies 
 • Active listening and assessment skills 


 • Excellent customer service skills 
 • Computer competency with basic ability to troubleshoot technological failures 
 • Independent decision making skills utilizing processes, systems and resources 
 • Professional communication skills (verbal and written) 
 • Possess skills in proper telephone etiquette 
 • Ability to maintain a calm and sensitive demeanor 
 • Ability to be part of a team, working internally and externally. 
 
 
Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable. 
 • Must be Bilingual (English and Spanish– verbal and written) 
 • One year of experience working directly with individuals and families in crisis from the community 
 
Compensation 
 

 • $20.50-$23.00 per hour. Competitive benefits 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary 
position 75% of the time. The person in this position needs to occasionally move about inside the office to access 
file cabinets, records, and office machinery. Constantly operates a computer and other office productivity 
machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and 
constantly positions self to maintain computers in the office, including under the desks. The person in this position 
frequently communicates with coworkers and customers who have inquiries about our business operations and 
the community we service; therefore, the person must be able to exchange accurate information. The employee 
must occasionally lift and/or move up to 25 pounds. 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

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