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The Chief Executive Officer (CEO) reports to, and is programmatically responsible to, the Board of Directors of the United Way of Southeast Mississippi. The CEO is the leader of the organization, maintaining the vision for Community Impact that is achieved through the efforts of a diverse team of volunteers, staff and community partners. The CEO leads the effort to mobilize voluntary and financial resources from corporate, individual, and public sectors in support of the organization’s Community Impact Agenda. The CEO possesses a high level of broad business skills to effectively and efficiently deploy and manage the organization’s human and financial resources. The CEO is the steward of the United Way Brand in Southeast Mississippi and seeks to protect and enhance the reputation of United Way.Key Performance Areas/Essential Functions:As guided by UWSEMS’s strategic business plan the CEO’s key performance areas and essential functions include, but are not limited to:●&nbsp; &nbsp;Community ImpactThe CEO is responsible for the overall impact that United Way has in Southeast Mississippi, with particular emphasis on steering and increasing the capacity of the Community.●&nbsp; &nbsp;Impact AgendaThe CEO works closely with the Board, other volunteers and staff to craft and implement strategy to achieve measurable and sustainable results within defined target areas. The CEO ensures that community leaders, donors and agency partners are aware of United Way’s programs, processes and outcomes - and that they have the opportunity to provide input to how United Way can improve the results being achieved.●&nbsp; &nbsp;Resource DevelopmentThe CEO leads the effort to assemble and deploy the voluntary resources needed to conduct an annual campaign that achieves the targets in the strategic plan. The CEO works to identify, cultivate and solicit prospective donors and key leaders; leverages personal and professional contacts and relationships into fundraising opportunities; and promotes a resource development culture among staff and volunteers.●&nbsp; &nbsp;Strategic ManagementThe CEO serves as the principal resource to the Board of Directors and its key committees &nbsp; &nbsp;and gives strong direction in policy formation and interpretation. The CEO works with the Board to assess the performance of the organization against established goals and works with the Board to craft future goals and strategies.●&nbsp; &nbsp;Organizational ManagementThe CEO ensures that the fiscal integrity of the organization is being maintained within approved parameters established by the Board of Directors. The CEO supervises the staff within the organization and establishes individual goals and development plans for the staff.

President/CEO

Position Objective: The Director of Development is responsible for leading United Way of Kennebec Valley’s (UWKV’s) fundraising strategies, building and sustaining donor relationships, and expanding the organization’s revenue. This position oversees the annual fundraising campaign, manages major giving societies, supports the growth of planned giving, and ensures donor retention and acquisition strategies are in place and effective.&nbsp;The Director will also supervise and mentor the Marketing &amp; Events Coordinator (MEC), ensuring marketing, events, and donor engagement strategies align seamlessly with UWKV’s development goals and brand identity.&nbsp;This outward-facing, results-driven role requires a high-energy, relationship-focused professional with strong leadership, communication, and organizational skills. The ideal candidate is a strategic thinker who thrives in collaborative environments and leads with integrity and accountability.&nbsp;Responsibilities:&nbsp; &nbsp;Fundraising Campaign Leadership&nbsp;<ul><li>Develop annual goals for resource development and oversee strategic implementation to meet those goals&nbsp;</li><li>Lead the planning, execution, and evaluation of UWKV’s annual fundraising campaign&nbsp;</li><li>Formulate business projections and analyze account data to refine individual business goals&nbsp;</li><li>Cultivate, steward, and solicit corporate and individual donors across Kennebec County&nbsp;</li><li>Serve as the staff liaison for the Campaign Chair(s) and Campaign Champions Committee&nbsp;</li><li>Assign workplace campaigns to appropriate staff and volunteers, and oversee their progress&nbsp;</li><li>Deliver compelling presentations to workplace and public audiences&nbsp;</li><li>Direct and support the MEC in developing campaign materials (themes, print, digital, video) that align with brand standards and inspire giving&nbsp;</li><li>Oversee and guide MEC’s role in planning and executing campaign and donor events, ensuring they enhance donor experience and campaign goals&nbsp;</li><li>Collaborate with the Director of Community Impact (DCI) and MEC to align messaging and storytelling across development and community impact work&nbsp;</li><li>Lead year-round small business fundraising strategies&nbsp;</li><li>Design and host campaign trainings for employee campaign managers&nbsp;</li></ul>Relationship Management&nbsp;<ul><li>Build relationships with new and prospective business partners; set and meet new donor acquisition goals&nbsp;</li><li>Conduct regular meetings with current and potential donors, business leaders, and volunteers&nbsp;</li><li>Create strategies to reconnect with lapsed donors and grow engagement&nbsp;</li><li>Maintain all aspects of relationship management for key donors, including accurate recognition materials and oral and written communications, to ensure their ongoing satisfaction and participation&nbsp;</li><li>Collaborate with DCI to communicate UWKV’s community impact work to donors and stakeholders&nbsp;</li><li>Manage and expand major giving programs including the Leadership Circle, Alexis de Tocqueville Society, Emerging Leaders Society, and Legacy Society&nbsp;</li><li>Set and achieve annual goals for each giving society&nbsp;</li><li>Engage with donors on planned giving opportunities and grow UWKV’s endowment&nbsp;</li><li>Serve as staff liaison to giving society committees&nbsp;</li></ul>Marketing &amp; Events Oversight&nbsp;<ul><li>Supervise the Marketing &amp; Events Coordinator, providing guidance, coaching, performance evaluation, and professional development opportunities&nbsp;</li><li>Ensure MEC’s work supports and amplifies fundraising and donor engagement efforts, including messaging, design, and branding consistency&nbsp;</li><li>Collaborate with the MEC on strategy and execution for all fundraising and recognition events, ensuring they align with development objectives and provide exceptional donor experiences&nbsp;</li></ul>Administrative &amp; Strategic Leadership&nbsp;<ul><li>Recruit and manage development interns, volunteers, and “Loaned Executives” from businesses or schools to support campaign efforts&nbsp;</li><li>Develop and manage the annual campaign budget, ensuring effective and responsible resource use&nbsp;</li><li>Collaborate with the Finance &amp; Operations Manager and President &amp; CEO on gift processing practices and reporting&nbsp;</li><li>Generate, analyze, and present fundraising reports, ensuring 100% accuracy and timely delivery&nbsp;</li><li>Use CRM database to document donor interactions, gifts, and milestones; ensure other staff do the same, as needed&nbsp;</li><li>Share donor feedback and insights with internal teams to inform strategy and improvement&nbsp;</li><li>Represent UWKV at community events, cultivating relationships and raising awareness&nbsp;</li><li>Participate in organizational strategy discussions and support cross-departmental collaboration&nbsp;</li><li>Assist with general office operations as needed and uphold a positive, team-oriented environment&nbsp;</li><li>Promote and model UWKV’s core values of integrity, transparency, professionalism, and service&nbsp;</li><li>Handle sensitive and confidential information with discretion&nbsp;</li><li>Perform other duties and special projects as assigned&nbsp;</li></ul>Education and Experience:&nbsp;<ul><li>Bachelor's degree or equivalent experience in business, sales, communications, or related field&nbsp;&nbsp;</li><li>5-plus years working in fundraising, sales or relationship management, with strong track record of meeting or exceeding revenue goals&nbsp;</li><li>1+ years of experience supervising or mentoring staff preferred&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Proven relationship-building skills with donors, volunteers, and business leaders&nbsp;</li><li>Experience designing and leading fundraising strategies with measurable success (meeting or exceeding revenue goals)&nbsp;</li><li>Excellent public speaking and presentation skills&nbsp;</li><li>Effective interpersonal and communication skills&nbsp;</li><li>Fluent in the English language, both written and verbal, including correct punctuation, spelling and grammatical usage&nbsp;</li><li>Demonstrated ability to manage staff or contractors in marketing, events, or campaign coordination&nbsp;</li><li>Ability to work independently while collaborating across departments&nbsp;</li><li>Organized, detail-oriented, and able to manage multiple priorities with accuracy and efficiency&nbsp;</li><li>Strong analytical skills and comfort with CRM systems and Microsoft Office&nbsp;</li><li>Familiarity with budgeting and reporting&nbsp;</li><li>Committed to UWKV’s mission and community impact&nbsp;</li><li>Access to reliable transportation&nbsp;</li></ul>Working Conditions:&nbsp;While performing the duties of this job, the employee is frequently exposed to office work environment conditions. Internally controlled working environment with little or no hazardous conditions (e.g., fumes, toxic or caustic chemicals, extreme heat/cold conditions, vibrations, and/or airborne particles) in normal work location. The noise level in the work environment is usually quiet to moderate. Participation in early morning or weekend events is required a few times a year; evening events are required 1-2 times per month. The employee will frequently be required to utilize their own transportation to travel throughout the Kennebec Valley region to visit with stakeholders. The employee will also be required to occasionally attend meetings and events out of the area.&nbsp; &nbsp;Physical demands include:&nbsp;<ul><li>Remaining stationary ~60% of the time&nbsp;</li><li>Operating a computer and other office productivity machinery&nbsp;</li><li>Ability to communicate clearly and accurately&nbsp;</li><li>Moving about the office and in the community&nbsp;</li><li>Moving boxes or supplies up 50 pounds, with or without accommodation&nbsp;</li></ul>Diverse &amp; Inclusive Workplace:&nbsp;United Way of Kennebec Valley is an equal opportunity employer. UWKV is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices.&nbsp;&nbsp;Diversity, equity and inclusion lies at the core of achieving our mission, living our values, and advancing the common good. We acknowledge that injustices have persisted throughout history and continue to exist in our communities today. Within our own organization, we strive to create and maintain an equitable and inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We constantly work to:&nbsp;<ul><li>take the broadest possible view of diversity, going beyond visible differences, to affirm the humanity of all individuals.&nbsp;&nbsp;</li><li>bring an equity lens to our organizational practices to guide decision-making and advance goals in this space.&nbsp;</li><li>engage the power of inclusion to create the innovative solutions and community ownership necessary to address complex community issues.&nbsp;</li><li>hold ourselves accountable, consistently examining and evolving our core beliefs over time, to honor the members of our communities.&nbsp;</li><li>work toward our staff and volunteers broadly reflecting the diversity of the communities we serve.&nbsp;</li></ul>For more information: <a href="https://uwkv.org/Diversity" target="_blank">https://uwkv.org/Diversity</a>&nbsp;&nbsp;

United Way of Kennebec Valley

Director of Development

Department: ImpactSupervisor: Director, Grant DevelopmentStatus: Salary, Exempt, Full-timeSalary Range: $60k – $65kLocation: Allentown, PAPosition Description Grant AccountantThe Manager Grant Administration is responsible for all compliance post award for inbound grant revenue.Accountabilities:<ol><li>Project Coordinator for all post-award grant reporting &amp; compliance</li><li>Maintain a master calendar of post-award deadlines, deliverables, and reporting requirements</li><li>Works with Grant Accountant to ensure compliance for expenditures</li><li>Updates and maintains Post-Award information in Salesforce and Basecamp</li><li>Works with data team to ensure data readiness for grant reports</li><li>Generate program reports for grants</li><li>Serves as the primary contact for post-award matters for partners &amp; funders (program officers &amp; funder contacts)</li><li>Manage post-award compliance</li><li>Occasionally support grant writing and development</li></ol>Work Experience and/or Education&nbsp;Required&nbsp;3-plus years of paid work experience in non-profit or government grant administration. Relevant education considered in lieu of work experience.&nbsp;Skills&nbsp;Required<ul><li>Exceptional eye for compliance and detail.</li><li>Understanding of federal, state and county grant compliance.</li><li>Advanced user of MS Excel, proficient in the rest of the MS Office suite.</li><li>Understanding of and commitment to the mission, vision, and goals of United Way.</li></ul>Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.Benefits PackageIn addition to the base pay and annual pay increases this position is eligible for a full benefits package including subsidized medical, vision and dental insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.Work LocationThis position is based in the UWGLV office located in Allentown, PA and is required to report in person to that office at least 3 days a week.

United Way of the Greater Lehigh Valley

Manager, Grant Administration

POSITION SUMMARY To lead the continued implementation of the countywide Hunger Relief Strategic Plan (originally adopted in October 2015) to fight hunger and food insecurity in Palm Beach County. This is a multi-faceted, collective impact initiative working with numerous community stakeholders throughout the entire County.ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to, the following:Continue to facilitate a framework for implementing the Hunger Relief Strategic Plan and MacKenzie Scott Hunger Relief Strategies, county-wide. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Work with the community, which includes but is not limited to, community representatives, funders, faith-based organizations, government, corporate, education, and nonprofit partners to monitor and execute priorities, strategies, and desired outcomes, and re-evaluate them when needed. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Continually build consensus and facilitate collaboration and growth with county-wide Hunger Relief Advisory Council as well as Hunger Relief work groups and subcommittees, along with appropriate committees within the community. &nbsp;Manage the Palm Beach County Hunger Relief staff, Advisory Council, Work Groups, and Subcommittees. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Effectively manage the process through meeting management tools, meeting notices, agendas, drafting materials to be considered, minutes, data, fact sheets, statistics, etc. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Mobilize stakeholders and refine Hunger Relief Work Groups/Subcommittees to monitor and track hunger relief data and hunger trends. &nbsp;Build community partnerships with traditional and non-traditional partners around the Hunger Relief Strategic Plan. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Maintain and establish relationships with key community members to address issues related to food security and hunger relief. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Facilitate collaboration and communication among UWPBC staff, agencies, donors, policy makers and other stakeholders around the development and implementation of partnership initiatives and specific strategies tied in with the Hunger Relief Strategic Plan. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in relevant community, state and national task forces, commissions, and committees in order to enhance our work and affect change. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Stay informed about public policy issues affecting hunger relief, including local, state and/or federal changes/opportunities, and how to favorably impact our community. &nbsp;Measure, evaluate, and communicate successes and challenges. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Collect information and data, and compile regular progress reports consistent with planned evaluation strategies, or funding requirements. Use available systems and technology to gather and analyze data (e.g., 211, food finder map, local/state/federal data). &nbsp;Prepare &nbsp;relevant &nbsp;reports &nbsp;and &nbsp;documentation for &nbsp;distribution, &nbsp;including an &nbsp;annual summary report on the Hunger Relief Strategic Plan (as needed). &nbsp;Increase investment in food security by securing funding through grants, as well as private and corporate donations, working with resource development, major gifts and community investment teams or other United Way staff members to raise funds. o&nbsp;&nbsp;&nbsp;&nbsp;Ensure all grant requirements are met and/or exceeded.&nbsp; o&nbsp;&nbsp;&nbsp;&nbsp;Identify projects for funding consistent with the identified priorities and strategies. Funding for special projects that advance food security and hunger relief efforts, especially in key geographic areas, is valued. &nbsp; &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Determine the dollars or resources needed to address the identified priorities and strategies which align with the initiative’s metrics. &nbsp; &nbsp; &nbsp;o&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work flexible hours including early mornings, evenings, and weekends, when needed. &nbsp;Assist, as assigned by management, with the organization’s disaster response efforts Perform other duties as opportunities are presented and/or assignedMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required and master’s degree preferred with a minimum of five (5) to seven (7) years of leadership experience in the field of human services, planning, and/or food systems (or comparable combination of education and experience). •&nbsp;&nbsp;&nbsp;&nbsp;Experience working in a team environment, facilitating effective groups, developing collaboratives, and working with volunteers. •&nbsp;&nbsp;&nbsp;&nbsp;Experience with collective impact models and community driven efforts preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record leading and working on high profile community projects with diverse stakeholders preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to analyze data and develop innovative strategies to maximize results. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent customer/client service relations. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage confidential information with discretion. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent organizational and time management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Effective communication and people skills to interact with various stakeholders. •&nbsp;&nbsp;&nbsp;&nbsp;Detail-orientated, with the ability to prioritize tasks and manage multiple projects simultaneously. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite software, office systems and be technology savvy. •&nbsp;&nbsp;&nbsp;&nbsp;Problem solving and strong decision-making capabilities. •&nbsp;&nbsp;&nbsp;&nbsp;Committed and capable team player with ability to work independently. &nbsp;

United Way of Palm Beach County

Vice President for Hunger Relief

United Way of Southern Kentucky 211 manages the region’s most comprehensive resource database of health and human services. The 211 Database Specialist plays a key role in maintaining and expanding this database, ensuring individuals and families seeking assistance can quickly and accurately connect with the services they need. By curating and maintaining the UWSK 211 database, this role directly supports the contact center specialists, community partners, and digital platforms that help thousands of residents navigate social services.&nbsp;KEY RESPONSIBILITY AREAS:1. Follow processes that assure the accuracy, consistency, integrity, and timeliness of the database.2. Gather, update, and enter data for new and existing community resources.3. Use excellent grammar and writing skills to encapsulate and describe the details of agencies’ services, eligibility requirements, application process, etc.4. Assist the 211 Director of Operations and the 211 Contact Specialist in keeping up to date with practices for maintaining the resource database and updating the policy and procedures documents as needed.5. Adhere to Inform USA standards, UWSK’s style guide and inclusion policy, and the 211 Human Services Indexing System.6. Conduct routine and annual agency updates, checking for accuracy, consistency, and duplicate entries.7. Review and process agency submissions, ensuring data integrity and accessibility.8. Identify new services and seasonal programming opportunities to expand the database and enhance community support.9. Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc.10. Maintain comprehensive knowledge of the taxonomy system used for the resource database.11. Proactively collect updates from agencies, prioritizing high-impact services to meet evolving community needs.12. Engage with agencies to encourage participation in the 211 database and follow up on non-responsive organizations to maintain up-to-date records.13. Provide backup support in the 211 Contact Center as needed.

211 Database Specialist

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: In collaboration with the Major Gifts team, the Major Gifts Officer (MGO) will be responsible for helping United Way of Broward County (UWBC) reach its fundraising goals by identifying, cultivating, soliciting, and stewarding major gifts. MGO will work closely with the Director, Major Gifts (DMG) to cultivate donors and prospects within the Major Gifts revenue streams: transformational giving, major gifts of $10k plus, planned giving, foundations, and capital campaign.&nbsp; In addition, the MGO will develop strong Donor Relations through individual and collective outreach, communication, and events to ensure retention and promote increased giving.&nbsp; Responsibilities will also include supporting the coordination and leadership of the Major Gift and Legacy committees.&nbsp; A portfolio of major gift donors and prospects must be individually maintained.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Implement overall Major Gifts strategy developed by DMG.</li><li>Identify, engage and re-engage donors, particularly those emerging as the next generation of potential philanthropic leaders.</li><li>Conduct individually tailored, one-on-one cultivation and solicitation meetings and work with appropriate volunteers to strategize and manage their cultivation and solicitation of targeted donors.</li><li>Identify and solicit new major gifts.&nbsp;</li><li>Connect United Way Staff and Board of Directors to new and/or prospective Tocqueville Society members.</li><li>Cultivate, steward and build trusted relationships with a portfolio of major donors and prospective major donors and legacy giving prospects to generate new and increased giving.</li><li>Effectively develop, organize, manage, support and motivate a volunteer team to aid in the identification, cultivation and solicitation of high capacity donors and prospective donors.</li><li>Partner with Major Gift and Development colleagues, for identification of prospects</li><li>Develop meaningful ways to engage major gift donors and prospects throughout the year including personal visits, executing unique events and volunteer opportunities to connect our members to the work United Way is doing in Broward County.</li><li>Create and implement a stewardship and recognition plan, including thanking donors, events and leadership registry.</li></ul>Other Job Duties:&nbsp;<ul><li>Maintains confidentiality of all materials, and uses judgment and tact in dealing with internal and external inquiries.</li><li>Understand the United Way of Broward concept, mission, purpose, philosophy and background to handle routine calls from public in an effective and diplomatic way.</li><li>Develops and maintains good working relationships with staff, board members, major donors, volunteers, agency representatives, and guests of the DMG.</li><li>Plans and prioritizes work to meet scheduled deadlines; adjusts personal schedule to assure completion of tasks, assignments, etc.</li><li>Works only under general supervision; uses discretion and judgment in the performance of daily duties.</li><li>Exhibits leadership and initiative in work habits and adhering to UWBC policies.</li><li>Performs other duties and assumes other responsibilities as assigned by the DMG.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree required (advanced degree or advanced certification such as CFRE preferred)</li><li>3-5 years of experience in development, advancement, or fundraising, with demonstrated success in nonprofit.&nbsp;</li><li>Ability to set goals strategically and oversee execution.</li><li>High level of discretion and ethical approach to fundraising.</li><li>Proven ability to interact and influence philanthropic leaders.</li><li>Experience motivating and managing high-profile volunteer leadership and senior executives.</li><li>Ability to work cross-functionally with various internal and external constituents.</li><li>Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.</li><li>Excellent written and verbal communication and presentation skills.</li><li>Proficiency in database management, Microsoft Office Suite, and other computer skills, as required.</li></ul>Supervise:&nbsp;Temporary staff;VolunteersCore Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer, and occasionally driving the United Way vehicle.&nbsp; Demands also involve protracted concentration.&nbsp; &nbsp;

United Way of Broward

United Way of Broward County

Major Gifts Officer

1 


United Way of El Paso County is committed to improving the lives and futures of all 
people in the community. We bring together expertise, funding and volunteer 
support to positively impact education, health, basic needs, and financial stability. In 
partnership with others, we work to eliminate inequities experienced by diverse 
populations so that all people have a safe, healthy home environment, achieve their 
educational potential, and increase their financial stability. We commit to building 
bridges across cultural, racial, religious, and economic boundaries. 

Position: 

Reports To: 

Purpose: 

OUTREACH AND COMMUNICATIONS COORDINATOR 
 
Program and Marketing Directors 
 
The Outreach Coordinator contributes to the achievement of 
United Way’s mission and vision through development and 
implementation of communications and marketing strategies 
and outreach services for the United Way of El Paso’s in-
house programs, which assist with the needs of families and 
individuals recovering from trauma, facing financial hardship 
or potential homelessness, and families with children ages 0 
to 5.

 
 
MAJOR DUTIES &amp; RESPONSIBILITIES: 

 
Marketing and Communication 

The Outreach Coordinator supports program Directors by developing and fulfilling 
the duties of a comprehensive event and outreach marketing plan. 

ï· Works with the center’s Director to coordinate educational and resource 
events, activities and workshops. 

ï· Develop collaborative relationships with a wide variety of El Paso area 
neighborhood organizations, schools, city and county agencies, as well as 
faith-based organizations and other partners. 

ï· Plan and implement promotional strategies for all programming to broaden 
program participation and deepen general public awareness of Center 
through multiple channels including print, digital, and broadcast, public 
presentations and grassroots communication. 

ï· Establish relationships with service agencies for optimal understanding as to 
what is provided, to whom and for what purpose. 

ï· Collect information regarding available resources including financial, goods 
and services to maintain and distribute resource listings. 

ï· Work with Director of Marketing and Engagement to create content to 
promote El Paso United services to include design and copywriting. 


2 


ï· Create dynamic written, graphic, and video content 
ï· Analyzing, manage, and alter schedules where necessary to optimize visits 

and to target audiences in a timely manner. 
ï· Manage and optimize El Paso United social media channels, including 

Facebook, Twitter, Instagram, TikTok and other relevant platforms 
ï· Coordinate ad campaigns with social media strategy. 


ï· Coordinate media relations and maintain strong relationships with 
external public relations and communication partners and broadcast 
and print media outlets. 

ï· As needed, serve as agency photographer 

ï· Support website maintenance. 

ï· Assist and/or write scripts for media interviews and special events. 

 
Parents as Teachers 
 
Build and maintain relationships with community partners to help promote the PAT 
program. 

ï· Plan and attend community events, health fairs, and school functions to share 
information about PAT. 

ï· Develop outreach materials, presentations, and social media content in English 
and Spanish. 

ï· Follow up with interested families and assist with the intake and enrollment 
process. 

ï· Track outreach efforts and maintain accurate records for reporting and program 
improvement. 

ï· Collaborate with the PAT team to ensure smooth transitions from outreach to 
home visiting services. 


Stay current on marketing, social, economic and political trends that may have an 
effect on Center and United Way of El Paso County and make recommendations to 
enhance our image based on those trends. 
 
Special Events 

Be part of the support team during special event(s). 
 
Other Job Duties 

ï· Understand the UWEPC concept, mission, purpose, philosophy and 
background to handle routine calls from public in an effective and diplomatic 
way. 

ï· Maintains confidentiality of all materials, and uses judgment and tact in 
dealing with internal and external inquiries. 

ï· Plans and prioritizes work to meet scheduled deadlines; adjusts personal 
schedule to assure completion of tasks, assignments, etc. 


3 


ï· Proven initiative, self-management and cross-departmental (team concept) 
collaboration. 

ï· High-level business networking and relationship-building skills. 

ï· Work with leadership to streamline processes and improve ROI on all 
fundraising activities. 

ï· Performs other duties and assumes other responsibilities as assigned. 

 
Community Engagement 

ï· Work effectively with other teams at United Way to provide appropriate support 
and value to partners. Leverage relationships to create additional opportunities 
with other organizations and individuals. 

ï· Participate in recurring program and strategic meetings to assist in shaping the 
vision of UWEPC Community Impact products and partnerships in relation to El 
Paso United. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United Way of 
El Paso County’s mission, vision and core values becoming a defined 
community ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with local 
organizations, businesses and individuals. 


ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. Strong 
ability to distill and communicate complex issues and concepts to others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense of 
urgency, and sense of humor. 

ï· Ability to adapt to changing policies, procedures, and community needs. 

ï· Willingness to maintain certifications and participate in professional 
development 


4 


QUALIFICATIONS 

ï· Bachelor’s Degree in Marketing, Communications, Journalism or related 
field. 

ï· At least two years of relevant work experience is preferred. Staff person 
must possess the ability to effectively and efficiently work on multiple 
marketing communications projects. Experience in copywriting; event 
coordination; and media relations required. 

ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. 
Strong ability to distill and communicate complex issues and concepts to 
others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense of 
urgency, and sense of humor. 

ï· Ability to adapt to changing policies, procedures, and community needs. 

ï· Willingness to maintain certifications and participate in professional 
development 

ï· Must have experience in Adobe Cloud (Illustrator, Photoshop, InDesign) as 
well as capturing and editing photos and video. 

ï· Knowledge of the non-profit sector is a plus as well as some experience in 
public health campaigns, and or/mental health information. 

ï· Bilingual in English and Spanish preferred. 

ï· Strong leadership, verbal and written communication skills; and strong 
presentation and interpersonal skills. 

ï· Must possess the ability to effectively and efficiently work on multiple projects. 

ï· Excellent Word, Excel and PowerPoint skills. 

ï· Superb researcher 

ï· Excellent writer and editor 

ï· Strong knowledge of social media platforms i.e. Facebook, Twitter, Snapchat, 
Instagram. 

ï· Must have experience with capturing and editing photos, video, and audio. 

ï· Must be able to work a flexible schedule with the possibility of early morning, 
evening, and weekend work. 


5 


ï· Familiarity with El Paso communities and local resources is highly valued 

ï· Passion for early childhood development, family engagement, and 
community support. 

ï· Experience in outreach, case management, family services, or community 
organizing is a plus. 

ï· Comfortable presenting in front of groups and one-on-one with families. 

ï· Organized, self-motivated, and able to manage multiple outreach efforts at 
once. 

ï· Valid driver’s license, insurance and vehicle required. 

ï· Background check required 
 
Job Classification: Full time/Non-Exempt 
Salary Range: $35,000 - $37,500 
Classification: Full-Time, Exempt 
Benefits: Health, Dental, Life Insurance, Retirement Contributions 


6

United Way of El Paso County

Outreach and Communications Coordinator

Purpose of Position:&nbsp;The Crisis &amp; 988 Specialist responds to contacts on the 988 Suicide and Crisis Lifeline&nbsp;via phone, chat, and text. This role involves providing immediate emotional support, crisis intervention, suicide risk assessment, and connection to ongoing care via phone. Crisis Specialists use reflective listening, motivational interviewing, and cultural humility to understand each person’s unique circumstances, identify needs, offer relevant resources, and ensure follow-up when appropriate. All work is performed in alignment with 988 guidelines, United Way policies, and best practices for crisis services.We are currently looking to fill two remote part-time positions:2nd&nbsp;Shift (24hr) - Sat-Sun &amp; Tue, 3pm-12am3rd&nbsp;Shift (16hr) - Sat &amp; Mon, 11p-8aKey Responsibilities &amp; Essential Functions1. Crisis Intervention &amp; Support<ul><li>Provide high-quality, confidential support via phone, chat, text, and email.</li><li>Assess risk, develop collaborative safety plans, and intervene in crisis situations.</li><li>Engage emergency services when necessary in accordance with 988 protocols.</li><li>Maintain a compassionate, non-judgmental, and culturally sensitive approach with all contacts.</li><li>Conduct follow-ups for designated at-risk individuals to assess outcomes and offer continued support.</li></ul>2. Resource Connection &amp; Referral<ul><li>Identify and match individuals to appropriate community resources.</li><li>Clearly communicate resource details so individuals can make informed choices.</li><li>Use approved databases and maintain up-to-date knowledge of available services.</li><li>Track referral outcomes in accordance with policy.</li></ul>3. Documentation &amp; Compliance<ul><li>Complete accurate, timely, and thorough documentation for all interactions.</li><li>Adhere to 988 training standards, agency procedures, and confidentiality laws.</li><li>Maintain required certifications, including VIBRANT and Inform USA, within established timelines.</li></ul>4. Professional Communication &amp; Team Collaboration<ul><li>Maintain active communication via Microsoft Teams and Outlook during shifts.</li><li>Respond promptly to messages from supervisors and team members.</li><li>Participate in team meetings, supervision, and professional development activities.</li><li>Contribute to a supportive and inclusive team culture consistent with United Way values.</li></ul>5. Technical Proficiency<ul><li>Operate contact center software, Microsoft Office, and client record systems efficiently.</li><li>Troubleshoot basic technical issues independently.</li><li>Meet or exceed performance metrics related to response time, quality, and customer service.</li></ul>6. Scheduling &amp; Availability<ul><li>Be logged in and ready to take contacts at the start of each shift.</li><li>Adhere to scheduled breaks and lunches; request changes when necessary.</li><li>Work evenings, overnights, weekends, and holidays as required by the 24/7 operation.</li></ul>7. Organizational &amp; Community Engagement<ul><li>Represent United Way professionally with community partners and stakeholders.</li><li>Promote and uphold United Way’s mission, vision, and values in all interactions.</li><li>Actively support a culture of inclusion, diversity, equity, and belonging.</li></ul><ul><li>Skills &amp; Abilities:</li><li>Strong active listening, communication, and interpersonal skills.</li><li>Ability to conduct approved suicide risk assessments.</li><li>Comfort working with individuals in emotional distress, including those experiencing suicidal thoughts.</li><li>Ability to remain calm, empathetic, and effective in emotionally intense situations.</li><li>Proficiency in web-based platforms, chat/text systems, Microsoft Office, and client record management systems.</li><li>Adaptability to change and self-direction in problem-solving.</li><li>Ability to work effectively with individuals from diverse social, cultural, and economic backgrounds.</li><li>Strong organizational skills and attention to detail.</li></ul>Requirements:Training Schedule Requirement: To ensure a successful onboarding experience, new hires must be available for full-time training&nbsp;during the first two weeks of employment. Training will be conducted Monday through Friday from 10:00 AM to 6:30 PM, and 40 hours of availability per week is required&nbsp;during this period.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ongoing Meeting Requirements: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To support ongoing learning, collaboration, and performance development, the following &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; meetings are required as part of this role:<ul><li>Weekly Group Supervision:&nbsp;One-hour session, either Wednesdays at 2:00 PM&nbsp;or Fridays at 4:00 PM&nbsp;</li><li>Weekly Team Meeting:&nbsp;One-hour meeting Thursdays at 4:30 PM</li><li>Monthly 1:1 Supervision:&nbsp;One-hour meeting scheduled individually during business hours</li></ul>Other Requirements:<ul><li>Successful completion and maintenance of a Level 2 background check.</li><li>Successful completion of required trainings, including VIBRANT and Inform USA certifications.</li><li>Must be able to work various shifts in a 24/7/365 operation, including evenings, overnights, weekends, and holidays.</li><li>For remote work eligibility: must have a private, secure workspace and stable internet connection.</li><li>Valid driver’s license and current auto insurance required for any UWNEFL business travel.</li><li>Perform other such duties as may be assigned by the supervisory team&nbsp;</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Education: High school diploma or GED required.</li><li>Bachelor’s degree in social work, sociology, psychology, or related field preferred.</li><li>Experience: Minimum one year in human services, social work, or customer service required.</li><li>Experience in crisis intervention, suicide prevention, or behavioral health preferred.</li><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize&nbsp;&nbsp;</li><li>Proficiency in oral and written communication skills&nbsp;</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure&nbsp;</li><li>Comfortable working in a fast-paced environment&nbsp;</li><li>Adapt readily to changes&nbsp;</li><li>Ability to use good judgment and assessment techniques&nbsp;</li><li>Ability to work with minimal supervision&nbsp;</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp; &nbsp;</li><li>Overtime as assigned (if it is a Nonexempt (Hourly) position)&nbsp;</li></ul><ul><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;&nbsp;</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;UWNEFL reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist 

Position Description 

Position Title: United Way 211 Clinic Resource Navigator 

Supervisor: United Way Director 211 

Classification: Full time Hourly non-exempt 

Wage: $19.23 starting hourly rate 

Send Cover Letter and Resume to Keila Santiago <a href="mailto:keila@unitedwaylee.org" target="_blank">keila@unitedwaylee.org</a> 

Deadline for Applications: August 29, 2025 
 
ABOUT UNITED WAY OF LEE, HENDRY, and GLADES 
United Way of Lee, Hendry, Glades and (UWLHG) is a volunteer driven organization dedicated to 
improving the quality of life for all people in our community. This is accomplished through 
fundraising, fund distribution (90+ partners), community building, volunteer advancement, and 
information and referral. UWLHG is a $16 million nonprofit social services organization, with 
75+employees in eight locations with the main campus being located at 7273 Concourse Drive, 
Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives 
local, state, and federal grants. 
 

Job Summary 
 
The Clinic Resource Navigator is the direct liaison between the patients of the Lee Health 
Community Clinic and United Way 211 Information and Referral service which assists people 
seeking information and help from health and human service programs. It is the 
responsibility of the Clinic Resource Navigator to work with those in need of services to 
ensure that they receive prompt and accurate information regarding human services. This 
communication will often require problem solving and follow-up services. 

 
Key Responsibilities/Essential Functions 

 
The major responsibilities of this position include, but are not limited to: 
 

 • Assimilate into clinic process to provide information and resources to patients visiting the 
clinic setting to help with human services needs. 

 • Educate clinic staff on resources available to clinic staff on resources available to clinic 
patients through 211 Navigator. 

 • Educate patients on available community resources and how to access those resources. 
 • Assist clinic patients in accessing resources as needed (through warm transfers, 

assistance with making phone calls, reaching out to resources/agencies directly on clinic 
patients’ behalf. 

 • Assist/screen clients applying for various programs including Affordable Healthcare, 
Help Me Grow, Mission United, VITA (Volunteer Income Tax Assistance), Medicaid, and 
Food Stamps. 

 • Conduct comprehensive needs and service assessments via in-person, telephone, 
email, or IM/Chat. 

<a href="mailto:keila@unitedwaylee.org" target="_blank">mailto:keila@unitedwaylee.org</a>

 • Coordinate with the Primary Care Providers, Case Managers, Financial Counselors, 
and other clinic staff to assist in complex health and social service needs. 

 • Assists clients and agencies with problem solving to arrive at helpful solutions. Types of 
calls will include basic needs, mental health (possible suicide threats), homelessness and 
medical requests. 

 • Some travel required. 
 

Other Duties 

 • Please note this job description is not designed to cover or contain a comprehensive listing 

of activities, duties or responsibilities that are required of the employee for this job. Duties, 

responsibilities, and activities may change at any time with or without notice. Other duties 

as assigned. 

Education/Requirements 

 • Four-year degree in Human Service-related field preferred or two-year degree with 
equivalent experience. Direct experience may be substituted for education as 
appropriate. 

 • Strong organizational skills, critical thinking, and problem-solving abilities. 

 • Effective communication skills, including written, verbal, and interpersonal 
communication. 

 • Ability to work independently, as well as in a team-oriented environment. 

 • Ability to handle multiple responsibilities in stressful situations. 

 • Ability to establish and maintain positive and diverse working relationships. 

 • Proficiency in database systems and Microsoft Office Suite: Word, Excel, PowerPoint, 
and Outlook. 

 • A knowledge of community resources and services in Southwest Florida is preferred. 

 
Direct Reports - None 

 
Physical Requirements &amp; Working Conditions 

 
Physical Demands: The physical demands described here are representative of those that must 
be met by an employee to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 
functions. 
While performing the duties of this job, the employee is regularly required to sit, talk, and/or 
hear. The employee is frequently required to use finger and hand motion and occasionally to 
stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move 
up to thirty pounds and occasionally lift and/or move up to forty pounds. There may be 
additional physical requirements associated with department meetings/events. Specific vision 
abilities required by this job include close vision, distance vision, depth perception and ability 
to adjust focus. 


Requires talking, hearing, and visual acuity sufficient to perform these major functions. 
Occasionally, the work of this position is spent at offsite meetings, or event locations within 
Lee, Hendry, or Glades County. 

 
Licenses- Valid Florida Driver’s License. 
 

Work Environment: The work environment characteristics described here are representative of 
those an employee encounters while performing essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 
functions. This job operates in a professional office environment, including occasional off-site 
venues, and outside event areas in various weather conditions. This role routinely uses 
standard office equipment such as computers, phones, and photocopiers. 
This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. - 
5:00p.m. Some evening and weekend hours may be required as job duties demand. 
United Way is an equal employment opportunity employer and does not discriminate against 
any person because of race, color, creed, religion, sex, national origin, disability age, genetic 
information or any other characteristic protected by law. This nondiscrimination policy extends 
to all terms, conditions, participation in all company-sponsored activities, and all employment 
actions. United Way will make reasonable accommodations for qualified individuals with 
known disabilities unless doing so would result in undue hardship. 

Terms of employment are subject to satisfactory negative drug testing as part of our drug-free 
workplace program. Level II background screening will be conducted because of the nature of the 
position. Applicants may be asked to take an online skill assessment. 

 
Additional Information: 

 • Opportunity to work with smart, passionate, and enthusiastic team members and 

volunteers, diverse staff, and other constituents. 

 • Culture of high-performance expectations and accountability. 

 • Exciting and challenging work. 

 • Opportunity to help solve the community’s toughest problems. 

 • Competitive pay that is commensurate with demonstrated successful performance 

and experience. 

 • Paid Health and Dental Insurance for employee, 401K, and Monthly Accrued Sick 

Leave and Vacation.

United Way of Lee, Hendry, Glades

Clinic Resource Navigator

POSITION SUMMARY Provide comprehensive administrative and operational support to the Individual Development team, including implementation of an annual fundraising drive, solicitation volunteer coordination, data management, and departmental communications. &nbsp; KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Assist with the launch of HFUW’s annual fundraising drive that will support donor retention, renewal, and acquisition of individual donors.</li><li>Support the recruitment and coordination of solicitation volunteers to meet program and participation goals, ensuring timely engagement, clear communication, accurate tracking, and fulfillment of administrative requirements.</li><li>Administer the Individual Development’s prospecting process in partnership with the Technology team to ensure accurate data management, tracking, and identification of giving opportunities.</li><li>Update and maintain the Customer Relationship Management (CRM) system.</li><li>Assist with providing detailed reporting on individual solicitation outputs and outcomes.</li><li>Handle administrative tasks for the Individual Development team mailings, including editing, printing, assembling, and coordination.</li><li>Answer and coordinate inbound communications related to the Development and External Relations team.</li><li>Support the departments’ onsite and offsite events and meetings (scheduling meetings, managing attendance, preparing materials, room setup, and developing meeting minutes).</li><li>Work with the Donor Relations team to ensure timely recognition of donor gifts, to maximize revenue, and enhance donor loyalty.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with other departments to ensure consistent brand representation.</li><li>Process vendor payment and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.</li><li>Research, order, and track department inventory and supplies.</li><li>Provide back-up support to the Development and External Relations team.</li><li>Stay informed about HFUW’s services, products, and the key issues affecting the communities we serve.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>One year of experience in administration and annual fund or development preferred.&nbsp;</li><li>Fundraising, volunteer management, social services, fundraising, or sales experience preferred.</li><li>Ability to engage C-Suite donors and prospects while building and maintaining relationships.</li><li>Public speaking skills with the ability to confidently address large groups preferred.</li><li>Intermediate experience with Microsoft Office required, with advanced experience in Excel preferred.</li><li>Fundraising CRM database experience preferred.</li><li>Customer service skills and experience required.</li><li>&nbsp;Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.</li><li>Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.</li><li>Strong proofreading skills required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally bending, stooping, or kneeling.</li><li>Occasionally lifting and moving items weighing up to approximately 30 pounds.</li><li>Occasionally ascending or descending stairs, ramps, and the like.</li><li>Occasionally traveling to the office or offsite location.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>Occasionally working in an outdoor environment with high or low temperatures.</li><li>Occasional early mornings, evenings, and weekend hours.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

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