Coordinator, Community Impact

Why Join United Way of Central Florida?

Imagine going home each day knowing that your organizational talents, initiative, and attention to detail are helping strengthen communities and improve lives across Central Florida.

At United Way of Central Florida (UWCF), we bring people, resources, and community partners together to create meaningful, lasting change. Behind that important work is a team of dedicated professionals who ensure that programs, partnerships, and operations run smoothly.

We're looking for an energetic, proactive, and highly organized Community Impact Coordinator who thrives in a fast-paced environment, takes pride in administrative excellence, and enjoys making things happen!

If you're a natural go-getter who anticipates needs, notices the details others might miss, communicates exceptionally well, and loves keeping multiple projects moving forward, this could be a wonderful opportunity to bring your talents to a mission-driven organization.

Position Overview

The Community Impact Coordinator plays an important role in providing high-quality administrative and operational support to UWCF's Chief Operating Officer and Chief Impact Officer, helping ensure the smooth coordination of Community Programming, Facilities Operations, and related departmental initiatives.

This position provides essential coordination and administrative support for community investment initiatives, partner agency relationships, volunteer committees, meetings, events, data management, and departmental operations.

A significant responsibility is supporting UWCF's annual Community Investment process, helping coordinate the many moving pieces involved in partner communications, documentation, volunteer engagement, site visits, and follow-up activities throughout the year.

This is an excellent opportunity for a highly-motivated, resourceful professional who combines outstanding administrative abilities with strong communication skills, sound judgment, and a genuine desire to contribute to meaningful community work.

Key Responsibilities

• Provide high-quality administrative and operational support for Community Programming and Facilities Operations, ensuring departmental activities, schedules, communications, and priorities run efficiently while collaborating across departments.
• Play a key coordination role throughout the annual Community Investment cycle, including partner agency communications, documentation collection, volunteer orientation, site visit scheduling, tracking, and follow-up.
• Coordinate meetings for Community Investment Teams, committees, community partners, and internal staff, including scheduling, preparing agendas and materials, recording accurate meeting minutes, coordinating logistics, and following up on action items.
• Maintain accurate information in UWCF's CRM system (Andar), databases, spreadsheets, and SharePoint, including partner agency records, volunteer assignments, contact information, and supporting documentation. Maintain organized records, monitor deadlines, and proactively track outstanding items to ensure timely follow-through.
• Prepare professional correspondence, reports, presentations, tracking documents, and other written materials with exceptional attention to accuracy, grammar, and detail. Assist with departmental reporting, data tracking, and materials supporting community investment and program activities.
• Coordinate, collect, track, and organize partner agreements, Memoranda of Understanding (MOUs), grant documentation, and other important records, including signature routing and follow-up.
• Coordinate logistics for community meetings, volunteer trainings, site visits, special events, and partner engagement activities, including scheduling, materials, supplies, and event preparation. Provide occasional reception coverage and general office support as needed.
• Serve as a responsive and professional point of contact for community partners, volunteers, and internal colleagues, ensuring timely, clear, and thoughtful communication. Proactively identify opportunities to improve administrative processes, strengthen organization, and enhance operational efficiency.

Qualifications & Experience

• Associate degree in Business Administration, Nonprofit Management, Communications, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
• One to three years of progressively responsible administrative, program coordination, project support, or related professional experience.
• Strong administrative experience and demonstrated ability to manage multiple projects, priorities, and deadlines are essential.
• Proficiency in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint; familiarity with SharePoint and other collaborative technology platforms is essential.
• Experience working with a Customer Relationship Management (CRM) system or database is highly desirable; experience with Andar is a plus.
• Experience preparing, coordinating, or tracking contracts, partnership agreements, MOUs, or grant-related documentation is a plus.
• Experience in a nonprofit, community-based, or mission-driven organization is helpful but not required.

Skills & Attributes

• High energy, initiative, and a proactive mindset. An ambitious, enthusiastic, resourceful, and solutions-oriented self-starter who takes ownership, asks thoughtful questions, anticipates needs, and follows through on initiatives.
• Exceptional organizational and time-management skills. Someone who naturally creates order, manages competing priorities, anticipates deadlines, keeps projects moving, and balances multiple responsibilities with accuracy, responsiveness, and a consistently high standard of work.
• Outstanding written and verbal communication skills. Excellent command of grammar, spelling, punctuation, and professional business writing, with the confidence and interpersonal skills to communicate effectively and build positive relationships with colleagues, volunteers, and community partners.
• Exceptional attention to detail and strong observation skills. Someone who notices discrepancies, catches errors, recognizes what needs attention, exercises sound judgment, and takes action before small issues become larger problems.
• Strong administrative and technology skills. Comfortable managing databases, spreadsheets, records, correspondence, scheduling, and reporting with accuracy and efficiency, while demonstrating adaptability, a willingness to learn new systems, and flexibility when priorities change.
• Professionalism, dependability, and a collaborative spirit. A positive, service-oriented team player who exercises discretion, handles sensitive information appropriately, contributes wherever support is needed, and takes pride in being a trusted and reliable member of the team.

Work Schedule & Travel Expectations

This position is based in Lakeland, Florida. Occasional travel throughout our tri-county service area and attendance at meetings or events outside regular business hours may be required.

Employees must possess and maintain a valid driver's license, an acceptable driving record, and the ability to satisfy United Way of Central Florida's automobile insurance eligibility requirements. Employees must maintain personal automobile insurance coverage as required by law.

Compensation, Benefits & Work Schedule

This position is full-time and non-exempt, with a competitive hourly rate of $22.00–$25.00, commensurate with experience and qualifications, based on a 37.5-hour workweek.

UWCF offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid time off, holidays, retirement savings, and professional development opportunities.

Disaster Response Responsibility

Every United Way Central Florida employee is a disaster response worker and may be expected to support community response efforts when an Emergency Support Function (ESF) is activated, after ensuring personal and family safety.

Inclusion at UWCF

At United Way Central Florida, we believe that diverse voices and experiences strengthen our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need.

UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

Are you the kind of person who loves being organized, takes initiative without being asked, notices the little things, and gets genuine satisfaction from helping a team succeed?

If you're a high-energy, detail-oriented professional with exceptional administrative and communication skills who wants to put your talents to work for a meaningful mission, we'd love to hear from you!

Please submit your resume to hr@uwcf.org.