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United Way of Hall County is a local non-profit organization whose mission is to unite people, organizations and resources to improve lives in Hall County.Position Description: The ideal candidate will exemplify the organization’s values of being a partner, a leader, trustworthy and selfless through support of and engagement with donors, volunteers and community stakeholders. This full time position interacts with all areas of the organization to achieve the strategic goals set forth by the board of directors.Immediate Supervisor: PresidentKey Responsibilities:Annual Campaign· Acts as primary staff resource to the Campaign Chair and Cabinet in establishing campaign goals and strategies; assists with campaign volunteer recruitment and orientation; responsible for campaign meeting schedules and agendas; coordinates account management.· Monitor and report campaign progress through reports and analyses to track campaign progress.· Conduct an annual evaluation of the previous year’s campaign, using past and present campaign volunteers and Board representatives, to analyze trends, develop strategies and set performance goals for the next campaign cycle.· Assist President/CPO in identifying future campaign chairperson and assist that person with forming campaign cabinets· Responsible for assembly and distribution of campaign materials to workplace coordinators.· Identify new and cultivate existing corporate supporters.· Make on-site presentations supporting employee participation in a workplace campaign.· Plan events associated with the Annual Campaign (i.e. campaign kickoff /celebration).· Assist President with relationship building of major donors including Tocqueville Society.Young Leaders Society· Manage the administrative duties associated with Young Leaders Society, including recruitment of members, providing staff support for steering committee, scheduling of events, and company and agency visits and presentations. Includes establishment and maintenance of tracking and evaluating systems, and arrange speakers, food and meeting space when necessary.Other Responsibilities· Manage the budget for the Resource Development department.· Assess other potential forms of resource development including but not limited to grants, planned giving and endowment building according to strategic plan.· Provide support to President/CPO as needed.Marketing· Plan and implement volunteer opportunities, special events, campaign activities and donor appreciation events.· Oversee and produce marketing materials, campaign collateral, annual report and other advertising.· Implement components from the marketing plan for year-round communication support.· Serve as content manager/copywriter/graphic designer for organizational publications, including website, social media and newsletter. At times when this service is contracted out the Director of Resource Development will oversee this process.· Provide assistance in the creation of presentations to community groups and provide audio-visual assistance when necessary.· Represent United Way as needed in public venues such as at workplace campaigns, special events, community activities and organizations.Qualifications:· Bachelor’s degree or equivalent.· Experience in non-profit or volunteer management desirable.· Experience in fundraising, sales, or marketing desirable.· Must possess valid driver’s license and have personal transportation for use during workday.· Must be available for presentations in companies outside regular working hours.Specific Job Skills Include:· Enthusiastic, creative and self-motivated· Excellent organizational ability· Committed to volunteer recruitment, support and recognition· Excellent oral and written communication skills· Detail-oriented with ability to multi-task· Computer skills including Word, Excel and Power Point· Experience with Adobe Suite preferred but not requiredPosition requires flexible schedule in order to attend events that may occur in the early mornings, evenings and/or weekends. Candidate will be asked to use personal car for business and must possess valid driver’s license and proof of insurance.

Director of Resource Development

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, equity, and inclusion is a fundamental part of our mission and a focus throughout our organization and the communities we serveValues:<ul><li>Teamwork –&nbsp;We work together to accomplish our goals and help&nbsp;each other&nbsp;succeed.</li><li>Innovation -&nbsp;We&nbsp;are fearless, imaginative trail&nbsp;blazers.</li><li>Mission Focused-&nbsp;We&nbsp;are passionate about our community’s wellbeing&nbsp;and creating lasting&nbsp;change.</li><li>Integrity –&nbsp;We&nbsp;are honest, transparent and act ethically to create&nbsp;trust.</li><li>Excellence –&nbsp;We&nbsp;set clear, high expectations for ourselves and our&nbsp;work.</li></ul><h2>Purpose of Position:</h2>The purpose of the Volunteer Coordinator position is to recruit, train, recognize and retain volunteers to support the Volunteer Income Tax Assistance (VITA) program and ensure the VITA tax program has the volunteer support and engagement required to meet program needs for the tax season.Key Responsibilities and Essential Functions:<ul><li>Lead the recruitment, placement, and retention of VITA program volunteers&nbsp;</li><li>Ensure the program meets target volunteer recruitment and retention goals annually</li><li>Lead the design of the volunteer program life cycle and volunteer program experience resulting in high participant satisfaction&nbsp;</li><li>Assist in schedule development, strong learning experiences, and completion of IRS volunteer training classes&nbsp;</li><li>Initiate relationship development with community partners to support the Real Sense program</li><li>Ensure all VITA program volunteers are IRS-certified to the appropriate level, are knowledge of and adhere to the IRS Volunteer Standards of Conduct, and are aware of IRS Quality Site Requirements</li><li>Maintain VITA program volunteer IRS-certification documentation and report timely to IRS</li><li>Track and provide the program and Site Coordinators with accurate information, including IRS-required documentation on site volunteers and monthly volunteer reports</li><li>Manage year-round communications and engagement with program volunteers</li><li>Lead annual recognition and appreciation for Real Sense volunteers</li><li>Assist the Tax Program Manager in planning and executing tax site-related events&nbsp;</li><li>Establish a schedule of coordinated messaging and touch-points to support VITA volunteer stewardship in partnership with the United Way VCE and Marketing departments</li><li>Connect volunteer opportunities to business partners with corporate social responsibility goals that support financial stability, in partnership with the United Way Resource Development department</li><li>Perform comprehensive data analysis and continuous improvement planning for the program informed by annual volunteer surveys, success stories, focus groups, and other Real Sense data</li><li>Work closely with Volunteer and Community Engagement Department in the recruitment of skilled based volunteers to support specialized volunteer community needs</li><li>Perform other special assignments and tasks as assigned in support of Real Sense</li></ul>Experience/Position Requirements:<ul><li>Must be proficient in the Microsoft Office (Outlook, Word, Excel PowerPoint)</li><li>Must possess strong work ethic</li><li>Must possess high level of professionalism&nbsp;</li><li>Must agree to be flexible with hours - occasional evenings or Saturdays (mostly during training and tax season)</li><li>High school diploma required. Two-year college degree preferred.</li><li>2-4 years progressively responsible, related experience</li><li>Excellent planning, organizing, verbal/written and PC skills</li><li>Experience in the area of volunteer development and training</li><li>Excellent interpersonal, written and oral communication skills</li><li>Ability to manage multiple projects simultaneously</li><li>Experience in planning, policy design, and spreadsheet analysis</li><li>Familiarity with VITA tax programs and software</li></ul><h2>Compensation and Benefits:</h2><ul><li>Competitive Salary – Salary commensurate with education and experience based&nbsp;on current&nbsp;market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for&nbsp;employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual&nbsp;pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end&nbsp;bonus days</li><li>Vacation – Two weeks paid&nbsp;vacation</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown&nbsp;Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly&nbsp;parking</li><li>Employee Assistance&nbsp;Program</li><li>A fun, challenging, and inclusive&nbsp;culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

United Way of Northeast Florida

Northeast Florida

Coordinator - RealSense

POSITION SUMMARY&nbsp;(Hybrid, 3 days in office - Alexandria, VA)The Director, Social Media is a member of the United Way Worldwide (UWW) Communications team and develops and oversees implementation of a comprehensive social media strategy to drive channel growth and community engagement, to help build support for United Way locally, nationally and internationally. &nbsp;Reporting to the Senior Director of Digital Marketing, this person will partner with cross-functional teams including global brand marketing, public relations, communications, events, development and advancement to help drive UWW's mission to improve lives by mobilizing the caring power of communities around the world.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be collaborative and able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Responsible for developing, executing and measuring the organizational social media strategy to grow UWW's online presence, and strengthen brand position and audience engagement&nbsp;</li><li>Develop a consistent and authentic brand voice across all social media channels&nbsp;</li><li>Develop a variety of social campaigns in support of brand partnerships, fundraising and overall brand positioning.</li><li>Coach and develop direct reports, ensuring appropriate division of work and ongoing coverage across all responsibilities within scope</li><li>Create compelling content (both written and visual) for a variety of social channels and art direct photography, graphics and video&nbsp;</li><li>Responsible for setting goals, measuring performance and translating insights to optimize strategy.</li><li>In partnership with Marketing and Communications leadership, support and aid in the execution of the paid social strategy&nbsp;</li><li>Develop the social content calendar and manage organic content on all UWW social channels</li><li>Responsible for social media listening for social media channels and optimize opportunities to increase audience</li><li>Manage external agency/vendor partnerships</li><li>Lead and optimize all processes related to social media (listening, community management, content creation, publishing, and performance reporting)</li><li>Other duties as assigned</li></ul>JOB REQUIREMENTSMinimum requirements include:&nbsp;<ul><li>Bachelor’s degree in Communications, Marketing, or related field required and at least&nbsp;10 years of experience in content creation and social media&nbsp;</li><li>Proven experience in developing, executing and measuring organizational social media strategy</li><li>In-depth knowledge of social platforms and ability to recognize and leverage emerging trends and platforms. &nbsp;</li><li>Strong experience with social listening and community management tools</li><li>Understanding of SEO optimization practices</li><li>Experience managing communities and responding to inbound comments/messages in a timely manner</li><li>Experience in managing and developing direct reports</li><li>Strong cultural competencies and ability to effectively communicate to a diverse, global audience</li><li>Solution-oriented, strategic thinker and communicator&nbsp;</li><li>Relationship builder and collaborator&nbsp;</li><li>Experience with digital fundraising is a plus&nbsp;</li><li>Experience with a global nonprofit is a plus&nbsp;</li></ul>Candidates will be required to provide samples of previous work including at least one integrated campaign example. &nbsp;&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. &nbsp;It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.&nbsp;You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY INFORMATION&nbsp;We have established a salary range of $115,000 to $125,000 for this position. Specific pay is determined by your experience in that range. &nbsp;Highly recommend applicants include salary requirements when completing application.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:&nbsp;Accountability/Results Orientation&nbsp;&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results and outcomes and resource requirements. Keeps team leaders informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of United Way Worldwide and the movement. Demonstrates a commitment to United Way Worldwide’s values, including diversity and inclusiveness.&nbsp;Decision-Making/Risk-Taking&nbsp;&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards. &nbsp;Teamwork Collaboration&nbsp;&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.&nbsp;Relationship Management&nbsp;&nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits and needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.&nbsp;Communications&nbsp;&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.&nbsp;Innovation/Creativity&nbsp;&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks." Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.&nbsp;ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:Victoria.Privett@uww.unitedway.org" target="_blank">Victoria.Privett@uww.unitedway.org</a>&nbsp;or call 703 -836-7112 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Director, Social Media

About United Way of St. Johns County&nbsp;Since day one, our mission at United Way of St. Johns County has been to engage and inspire communities to create a shared vision for the future and set goals for collective action in the areas of health, education, and income. And that’s exactly what we do. Every year, we’re amazed by the generous hearts and continued support of those in our community. We hope to grow our team by adding committed changemakers.&nbsp;Mission and Vision&nbsp;UW-SJC exists to improve lives in St Johns &amp; Putnam Counties. The vision is to inspire &amp; lead a community united in providing transformative health, education &amp; financial stability for all generations by collaborating with donors, partners &amp; volunteers&nbsp;Position Summary&nbsp;The Executive Assistant will provide high-level administrative support to the President / CEO. Reporting directly to the President/ CEO, the Executive Assistant provides executive support in a one-on-one working relationship with the President / CEO and members of the team. The Executive Assistant also serves as a liaison to internal staff and Board of Directors; organizes and coordinates executive outreach and external relations efforts and oversees special projects. The Executive Assistant must be creative and enjoy working within a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.&nbsp;Position Duties &amp; Responsibilities&nbsp;The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.&nbsp;Provide executive support to the President/CEO, through daily management of emails, calendar, coordination of internal and external meetings, tracking tasks and managing communication. Provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.&nbsp;Manage sensitive matters with a high level of confidentiality and discretion, especially decisions directly impacting the operations of United Way.&nbsp;Provide high level calendar management. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.&nbsp;Monitor, organize and respond to email questions on behalf of President/CEO.&nbsp;Prepare Word, Excel, PowerPoint presentations, emails, agendas, reports, special projects, and other documents in support of objectives for the organization.&nbsp;Proofread various department emails, letters, materials, and other documents.&nbsp;Create end of day report that outlines tasks, meetings and communication that need action.&nbsp;Work closely with the President/CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the President/CEO updated. Anticipate needs in advance of meetings, conferences, etc.&nbsp;Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the President/CEO and team members, demonstrating leadership to maintain credibility, trust, and support.&nbsp;Coordinate communications with others to schedule meetings and projects for the master online calendar for upcoming events, engagements, etc while ensure deadlines are met by staff.&nbsp;Manage all aspects of preparation/management for meetings which include assembling materials, technology and meeting set up and logistics.&nbsp;Conserve the Executive's time by reading, researching, collecting, and analyzing information as needed, in advance.&nbsp;Excellent communication and time management skills; proven ability to meet deadlines.&nbsp;Be responsive to emails/texts/phone calls in a timely manner.&nbsp;Project Collaboration and Support&nbsp;Organize, and maintain shared online folders, documents, reports, and records for the team through Microsoft Teams and other online platforms. Provide administrative support for organization initiatives.&nbsp;Create and maintain Teams folder to ensure files and folders are organized and easy to navigate.&nbsp;Create, file, and manage process documents for projects and community Impact work.&nbsp;Invoice Management and Contract Tracking&nbsp;Oversee team's subscription renewals, invoices, and contracts. Process invoices and manage software service agreements. Develop and maintain invoice tracking reports to monitor billing dates, subscription renewals, and contracts.&nbsp;Manage and monitor reports for projects (i.e., finance, legal, budget reports, invoices, contracts).&nbsp;Create and manage invoice tracking spreadsheet in Excel to monitor and track invoices, subscription renewals, contracts, and ad hoc purchases.&nbsp;Send monthly notification emails prior to invoice due dates.&nbsp;Process purchase orders for all contracts, invoices, and ad hoc billing.&nbsp;Manage online subscription and payments.&nbsp;Perform special assignments and other work, on an as-needed basis.&nbsp;Flexibility&nbsp;UWSJC is evolving with our changing external environment. Flexibility and adaptability are key attributes for this position. A willingness to take on additional duties to ensure the success of the team is essential.&nbsp;Qualifications&nbsp;To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and be present in the office while performing those functions. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. The individual in this role must display the highest level of integrity and confidentiality. United Way values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual will have effective communication skills, attention to detail and organization, flexibility and adaptability.&nbsp;Education and/or Experience&nbsp;High School education required. Bachelor's degree preferred.&nbsp;3-5 years of related experience required working in a role supporting executives.&nbsp;Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).&nbsp;Must have excellent written and verbal communications skills.&nbsp;Flexible hours as dictated by the needs of business for projects and meetings.&nbsp;Must have a strong reputation for integrity and professionalism.&nbsp;Ability to resolve conflict constructively.&nbsp;*Work experience may substitute for education requirements on a case-by-case basis.&nbsp;Physical Demands:&nbsp;&nbsp;The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;The candidate should be able to show the ability to work in a fast-paced, sometimes stressful environment with a high adaptability to change. Ability to attend some United Way events during evenings and weekends. Communicate with staff, volunteers, donors, agencies, companies and other customers by telephone, email, and in face-to-face, one-to-one or group settings. Use telephone, laptop, computer, monitor, mouse, keyboard, printer/copier, calculator and standard office equipment. Sit at a desk for extended periods of time. Lift and move objects up to 10 pounds such as large binders, boxes, books and small office equipment. Have sufficient finger/hand coordination and dexterity to operate and adjust office equipment such as telephone, computer, printer/copier and calculator.&nbsp;Work Environment:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;Office setting, with sustained use of a computer.&nbsp;The noise level in the work environment is minimal to moderate.&nbsp;Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.&nbsp;Salary / Benefits&nbsp;Competitive Salary and Benefits package available commensurate with experience.&nbsp;This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWSJC employees are employed on an at-will basis. In addition, nothing in this position description restricts UWSJC’s right to assign or reassign duties and responsibilities to this position at any time.&nbsp;Salary/Salary Range&nbsp;$40-50K&nbsp;How to Apply&nbsp;To submit your application please email your resume and cover letter to <a href="mailto:info@unitedway-sjc.org" target="_blank">info@unitedway-sjc.org</a>.&nbsp;

Executive Assistant 

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> 211 &amp; Crisis Services Specialist </h2> <dl> <dt> Job Title </dt> <dd> 211 &amp; Crisis Services Specialist </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27740747 </dd> </dl> <dl> <dt> Work Remote </dt> <dd> Yes </dd> </dl> <dl> <dt> Location </dt> <dd> Remote </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li> 	<li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li> 	<li>Provide appropriate screenings for specialized programs.</li> 	<li>Access multiple databases for resources and appropriately refer contacts.</li> 	<li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li> 	<li>Maintain accurate data collection on all contacts in the appropriate database.</li> 	<li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li> 	<li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li> 	<li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li> 	<li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li> 	<li>Experience with Microsoft Office required.</li> 	<li>Client management databases or other relational database experience, preferred.</li> 	<li>Demonstrated knowledge of health and human services desired.</li> 	<li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li> 	<li>Ability to multi-task and work in a fast-paced contact center.</li> 	<li>Bilingual in English/Spanish preferred.</li> 	<li>Must have access to a private, secure, and stable high-speed internet connection.</li> 	<li>Must have access to a quiet, confidential workspace.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly viewing information on a computer screen. &nbsp;</li> 	<li>Occasionally traveling to the office when needed.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Remote, inside working environment.</li> 	<li>High level of long periods of concentration.</li> 	<li>Constant customer interaction.</li> 	<li>Reliable transportation required.</li> </ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $15.00 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

211 & Crisis Services Specialist

United Way of Greater Richmond &amp; Petersburg is seeking a mission-driven professional for the role of Director, AmeriCorps Program. Reporting to the Chief Impact Officer, the Director of AmeriCorps Program will play a pivotal role in developing an AmeriCorps program that will leverage national service as part of the greater Richmond region’s upward economic mobility efforts. Over the next year, the Director will build a framework and model for the AmeriCorps program based on stipulations outlined in the AmeriCorps grant awarded through the Virginia Department of Social Services. This will include developing a logic model, creating a timeline with program goals and metrics, and supporting local nonprofits. Please note that this is a grant-funded position, with a current time horizon of one year, which may be extended based on future funding. For a century, United Way of Greater Richmond &amp; Petersburg has united people and resources to address the needs of our most vulnerable residents and drive solutions to root causes. We believe everyone should be able to live in opportunity-rich neighborhoods, access quality learning, engage in rewarding jobs, and live in healthy environments with good health care access. United Way adopts a holistic approach to community impact. We help children, families, and older adults meet their basic needs, access quality learning opportunities, and achieve financial security. We collaborate with various organizations to create a region where everyone has the opportunity to live their best lives. United Way of Greater Richmond &amp; Petersburg serves the region’s cities and rural areas alike, including the cities of Richmond, Petersburg, Colonial Heights and Hopewell, as well as the counties of Charles City, Chesterfield, Dinwiddie, Goochland, Hanover, Henrico, New Kent, Powhatan and Prince George. Qualifications: Ideal candidate will have strong background in strategic planning and logic model development; understanding and experience with the nonprofit sector; expertise in analyzing and interpreting data; expertise in data-driven decision making; experience working with diverse stakeholders; experience creating and managing timelines; excellent project management skills; strong communication skills; strong relationship-building skills with a wide range of stakeholders; expertise in program development, implementation, research, and analysis; ability to communicate complex ideas effectively to diverse audiences. Familiarity with AmeriCorps and/or United Way is a plus. Bachelor’s Degree in Human Services or related field required. Salary: Hiring range $60,000 to $70,000, depending on experience Position open until filled. Please send cover letter, resume, and salary requirement to: United Way of Greater Richmond &amp; Petersburg Human Resources P.O. Box 11807 Richmond, VA 23230 Email: <a href="mailto:jobs@yourunitedway.org" target="_blank">jobs@yourunitedway.org</a> EOE

United Way of Greater Richmond & Petersburg

Director, AmeriCorps Program

Organization OVERVIEW&nbsp;Staff: 5 &nbsp;personsOperating Budget (including pledges/grants): ~$623,000<a href="http://www.uwnorthidaho.org" target="_blank">www.uwnorthidaho.org</a>OVERVIEW OF RESPONSIBILITIES&nbsp;The Executive Director is the leader of the organization, establishing a vision for Community Impact representing five northern counties in Idaho that is achieved through the efforts of a diverse team of long-term staff, community volunteers, and a dedicated Board of Directors.&nbsp;The Executive Director is the Chief Mobilizer; s/he leverages the power of relationships and networks, and works across private, public and corporate sectors to improve conditions in the community.&nbsp;To connect our communities’ needs and our resources, the Executive Director must be skilled in contemporary fundraising processes beyond the Annual Campaign. &nbsp;The Executive Director must be dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact in programs like the ALICE Project and many programs focused on early learning and reading initiatives.The Executive Director is the steward of the brand and understands his/her role in growing and protecting the reputation of United Way. S/he is responsible for building trust in the United Way and its relevance in the community. S/he values network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONSThe major responsibilities of this position include, but are not limited to:Community Impact&nbsp;The Executive Director is responsible for the overall impact of United Way of North Idaho in the communities of the five counties we serve, with particular emphasis on increasing its financial &nbsp;capacity to drive the impact agenda.&nbsp; The Executive Director works closely with the Board to craft and adapt the strategy to achieve this increased impact, including raising the funds to support it.&nbsp;S/he will establish and build relationships with top leaders in the community, including those representing the highest levels in business, government, non-profit sectors and high wealth donors/organizations in and outside of the service area who share our vision.Resource Development&nbsp;The Executive Director is charged with driving key results in fundraising; to identify, cultivate and solicit&nbsp;prospective donors and key leaders of prospective new corporate partners; to build and leverage personal and professional contacts and relationships into fundraising opportunities; and to promote a culture of fundraising in the organization, both at the staff and board level.Strategic Management&nbsp;The Executive Director serves as the principal resource to the Board of Directors and its key committees and gives strong direction in policy formulation and interpretation.&nbsp; S/he partners with the Board of Directors and the United Way of North Idaho’s staff to craft organizational goals and develops strategies to ensure that they are achieved.&nbsp; S/he ensures coordination and alignment of all United Way activities to the strategic direction of community impact, resource development, and staff alignment.Organization Management&nbsp;The Executive is accountable for building and leading high-performing teams, ensuring all teams are aligned and collaborating to achieve organizational results.&nbsp; S/he maintains accountability for the operational and fiscal integrity of the organization within policies set by the Board of Directors as well as guiding organizational spending, monitoring budget compliance and mitigate financial risks.&nbsp;&nbsp;The Executive Director assesses organizational capacity to implement strategies and identify gaps in systems and staffing. S/he directly supervises staff positions and establishes individual goals and ensures appropriate training, especially in the areas of financial development in today’s competitive market for funding.&nbsp; &nbsp;&nbsp;The Executive Director ensures that United Way of North Idaho goals of inclusiveness and equity &nbsp;among staff and volunteers are met. S/he brings enthusiasm to acknowledge and celebrate the success of staff and volunteer attainment of goals.&nbsp;Experience/Position requirements&nbsp;<ul><li>At least 5 years of leadership experience working in the non-profit sector. United Way experience is highly preferred&nbsp;but not required. Advanced interaction with volunteers and boards. Alternatively, extensive experience in the leadership and management of organizations of comparable size and mission.&nbsp;</li><li>Expertise on issues relevant to the organization.</li><li>Ability to command the confidence and respect of stakeholders.</li><li>A demonstrated track record of promoting inclusiveness and equitable leadership and an ability to build collaboration with the community at large.&nbsp;</li><li>Experience in developing partnerships, building teams and working through conflict management.&nbsp;</li><li>Experience in building revenue beyond the traditional paths and increasing philanthropic support with the desire and knowledge to acquire support through new funding opportunities.</li><li>Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore new ideas and innovative approaches to solving problems.&nbsp;</li></ul>PERSONAL CHARACTERISTICS<ul><li>Exhibits a passion for serving people</li><li>Has outstanding interpersonal skills and displays enthusiasm about our work</li><li>Possesses a track record of embracing change and seeking creative/innovative solutions</li><li>Shows high personal integrity, honesty, character, wisdom, and good judgment</li><li>Fair and thoughtful approach to management, combined with the flexibility and courage to shift direction to experiment with new initiatives</li><li>Presents a long-term perspective</li><li>Shows a strong sense of accountability</li><li>Has practical ability to get things done</li><li>Excellent verbal and written communication skills</li><li>Demonstrates high energy level</li><li>Presents a high degree of maturity and self-confidence</li><li>Able to have a clear criminal background check&nbsp;</li></ul>EDUCATIONBachelor’s degree required.&nbsp; At least ten years in a senior leadership role like the Executive Director can be considered in lieu of a college degree.Core Competencies Required for This Position&nbsp;<ul><li>Business Acumen: Possesses a high-level of broad business and management skills and is effective at generating financial support for the organization.&nbsp; Can raise funds by effectively engaging and linking a variety of donors and volunteers to inform and contribute to advancing the mission.</li><li>Organizational Leadership: Demonstrates strategic leadership balanced with authenticity, respect for others, and trust building within the organization, with the Board, and stakeholders.&nbsp; Proactivity drives an organization to a higher level of performance, efficiency, process improvement, and growth through inspiring action and commitment to achieve world-class results.&nbsp;</li><li>Team-Builder: First ensures that the right people are in the right roles at the right times; fostering commitment, trust, and collaboration among multi-cultural leaders and stakeholders.</li><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven:&nbsp;Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;</li><li>Brand Steward:&nbsp;Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li><li>Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.</li><li>Outward Turning: Understands the dynamics of local, regional, and national environments, and works on an agenda rooted in the community’s own perception of its needs and aspirations.</li><li>Network-Oriented: Values the power of networks; striving to leverage United Way’s breadth of community presence, relationships, and strategy.</li></ul>Salary &amp; BenefitsThe starting salary range for this position is $95,000 to $105,000, commensurate with experience.APPLICATIONS, RESUMES AND COVER LETTERSPlease apply at United Way Worldwide’s&nbsp; career site or on Indeed with inquires directed to&nbsp;<a href="mailto:jackie.gordon@uww.unitedway.org" target="_blank">jackie.gordon@uww.unitedway.org</a>.&nbsp;

Executive Director

POSITIONThe role of the Program Manager, Financial Stability, is to provide leadership for UWBG in all aspects of its income management and financial education agenda. The manager leads all relevant financial education programming, including staff coordination and volunteer recruitment, service delivery, data collection, program evaluation, and grant compliance. The position is responsible for the overall growth, marketing, and performance of the VITA (Volunteer Income Tax Assistance) Program, and it includes recruiting, training, and managing volunteers and tax site preparation, including operations, oversight of volunteer preparers, and quality control. &nbsp;ESSENTIAL FUNCTIONS: &nbsp;Program ManagementVITA (Volunteer Income Tax Assistance Program)<ul><li>Manage staff of coordinators who will recruit and retain adequate volunteer staff to administer the Federal Volunteer Income Tax Assistance (VITA) program.</li><li>Meet or exceed established goals set by the granting agency.&nbsp;</li><li>Lead tax preparation training course &amp; orientation for all volunteers&nbsp;</li><li>Work with the staff of coordinators to establish partnerships with organizations that will allow volunteer tax preparation at their site.&nbsp;&nbsp;</li><li>Work in collaboration with the VITA tax partners to administer, maintain, and expand VITA tax sites.</li><li>Work with marketing, 211, and WayPoint Directors to promote free VITA tax preparation and recruit volunteers.</li><li>Act as liaison between the VITA tax sites and the IRS</li><li>Manage other grant-funded financial education programs as needed.</li></ul>Grants Management<ul><li>Assures compliance with all external financial stability grant requirements.</li><li>Ensures data collection by staff and volunteers.</li></ul>Other<ul><li>Represents Community Impact at meetings, events, presentations, and other such activities as requested or required.</li><li>Other duties as assigned.</li></ul>

United Way of the Bluegrass

How Collective Impact works at UWBG

Program Manager, Financial Stability

Summary:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage and direct the activities of the United Way of South Central MA area to accomplish established organizational objectives and goals. Spearhead fundraising and grant-making.Maintain accountability for the overall operational and fiscal integrity of the organization within policies set by the Board of Directors.Duties and Responsibilities:A. Set strategy and implement annual fundraising campaign of $650,000+.<ul><li>Develop effective communications strategy for individual and workplace giving; produce materials for annual campaign; conduct outreach across the communities we serve.</li><li>Work with Board of Directors to set fundraising goals and campaign activities.</li><li>Work with Campaign Coordinators to implement workplace giving campaigns; provide materials and support to Coordinators.</li><li>Monitor campaign progress; supervise data collection and financial records.</li></ul>B. &nbsp;&nbsp;&nbsp; Set strategy and implement annual grant-making process.<ul><li>Work with Board of Directors to set funding priorities.</li><li>Solicit, organize, and review grant applications.</li><li>Recruit community members, organize and supervise Allocation Panels.</li><li>Work with Board of Directors to review Panel recommendations and finalize grants.</li><li>Evaluate effectiveness of grant-funded activities; monitor impact of grant-funded work.</li><li>Foster relationships with and between Partner Agencies; provide ongoing support.</li></ul>C. Manage financial resources including contributions, disbursements, and operating budget.&nbsp;<ul><li>Maintain an appropriate accounting system using accepted accounting principles.</li><li>Ensure that all records are maintained and submitted as required by governmental agencies, United Way Worldwide, and the Board of Directors-appointed auditor.</li><li>Work with the Board of Directors, Executive Committee and Treasurer to maintain oversight, transparency, and accuracy of all finances.</li></ul>D. &nbsp;&nbsp;&nbsp; Develop and enhance public awareness of the United Way of South Central MA, its goals and mission. Build relationships and goodwill for UWSCM across the communities we serve.<ul><li>Act as UWSCM’s representative in community affairs. Represent UWSCM to local leaders, community organizations, partner agencies, the media, and the general public.</li><li>Develop a close working relationship with community leaders, business and corporate leaders, citizen groups, organizations, institutions, and government agencies.</li><li>Foster donor relations.</li><li>Set communications strategy to raise awareness and esteem of UWSCM and its contributions to the communities we serve.&nbsp;</li><li>Implement communications primarily through annual fundraising campaign, with ongoing communications throughout the year.</li><li>Create and implement annual fundraising and campaign events.</li><li>Design and create content for UWSCM website and social media channels.&nbsp;</li><li>Foster connections between organizations and individuals to enhance health &amp; human services across the communities we serve.</li><li>Serve as a resource for individuals seeking assistance from UWSCM.</li></ul>E. &nbsp;&nbsp;&nbsp;&nbsp; Spearhead administrative practices to facilitate the on-going operation of the organization.<ul><li>Recruit, develop and foster an effective, professional Board of Directors.</li><li>Schedule, prepare materials, oversee documentation and minutes for Board meetings.</li><li>Maintain organizational plans, policies, and procedures to ensure an effective operation of the United Way of South Central MA.</li><li>Manage all staff and develop effective and efficient support systems for UWSCM in such areas as computer services, staff and Board training, personnel, and property management.</li><li>Prepare and present to the board a fiscal year-end report to include: an evaluation of all major activities, status of goals and objectives, and recommendations for the upcoming year.</li><li>Seek training, career development and networking opportunities through local, regional, and national United Way resources.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree; or a comparable combination of experience and education</li><li>Four (4) or more years of experience in the areas of fundraising, relationship building, leadership or similar, preferably in a non-profit environment.</li><li>Excellent communication skills, both verbal and written</li><li>Authorized to work in the United States</li><li>Able to successfully complete background check</li></ul>Salary and Benefits:<ul><li>$60,000-$67,000 annually; specific amount depends on prior experience.&nbsp; Currently Paid Time Off (PTO) and retirement contributions are the available benefits.Send resume and cover letter to <a href="mailto:jackie.gordon@uww.unitedway.org" target="_blank">jackie.gordon@uww.unitedway.org</a></li></ul>

Location: Tampa or Lakewood Ranch, FL (Hybrid Work Environment)Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Manager, Individual Philanthropy. &nbsp;The Manager, Individual Philanthropy manages a comprehensive donor relations, stewardship, recognition, and retention program to include identifying, developing, and maintaining high quality relationships with individuals and affinity groups to raise funds to support United Way Suncoast’s strategic direction and community impact initiatives.&nbsp; We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make. Our team members enjoy a work environment built on transparency and trust. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few! Objectives: &nbsp;<ul><li>Serves as the point of contact and relationship manager within an assigned portfolio of accounts, maintaining a focus on maximizing revenue, building donor loyalty and confidence, and implementing UWS’s community impact objectives.&nbsp;</li><li>Prepares data-based reports to measure progress and accurately projects annual and multi-year revenue of assigned portfolio.&nbsp;</li><li>Prepares research and materials to support the development of individual, foundation, and/or workplace donations. &nbsp;</li><li>Collaborates cross-functionally to support volunteers, cabinets, societies, and provide experiences that demonstrate the work and mission of United Way Suncoast.</li><li>Manages donor recognition for assigned portfolio(s). Prepares written acknowledgements of donations and impact reports. &nbsp;</li><li>Creates new pipeline opportunities as assigned.</li><li>Accurately maintains donor data in the CRM system(s).</li><li>Supports affinity group, leadership society, and signature event logistics, programming, calendar management, and promotions.&nbsp;</li><li>Collaborates to coordinate the creation of branded collateral for affinity groups. Internally promotes the benefits of volunteers being a part of affinity groups.&nbsp;</li><li>Serve as an external representative of United Way Suncoast’s mission, vision, and values by participating in committees, serving as spokesperson, and creating and delivering presentations to present key messages on the local, regional, and national platform.</li><li>May contribute to budgets and forecasting; effectively manages resources.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li><li>Consistently demonstrates Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li></ul>Qualifications &amp; Skills for Success: &nbsp;<ul><li>Typically requires four (4) or more years of relevant experience, including management experience.&nbsp;</li><li>Bachelor’s degree in a related field; equivalent training or experience may be accepted in lieu.</li><li>Ability to work some evening and weekend hours.</li><li>Ability to work and drive extensively in the field within the Suncoast region.&nbsp;</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus.</li></ul>Diversity, Equity, &amp; Inclusion: &nbsp;&nbsp;<ul><li>Behaviors reflect a belief that individuals from diverse backgrounds lead to a more successful organization.&nbsp;</li><li>Educates oneself about DEI issues within the organization and community.&nbsp;</li><li>Demonstrates a willingness to become aware of and address one’s own implicit biases.&nbsp;</li><li>Deliberately works to include individuals from underrepresented backgrounds in efforts both internally and externally as appropriate.&nbsp;</li><li>Identifies and integrates the tools and resources needed to create more equitable environments.</li></ul>

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