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Hiring Organization United Way of the Greater Lehigh Valley Title Community School Coordinator Salary Range $50,000.00 - $55,000.00 annual salary Summary 2 CSC positions are available in Allentown School District, at Sheridan Elementary School and Trexler Middle School.The Community School Coordinator serves as a strategic leader and key liaison between the school, families, and the surrounding community. This role is central to the successful implementation of the Community School model, ensuring that students receive the academic, social, emotional, and physical support they need to thrive.Operating as a coordinator rather than an executor, the individual in this role drives data-informed decision-making, stakeholder collaboration, and resource alignment to create sustainable, high-impact programs. Working closely with the principal, school leadership team, and lead agency, they design, develop, and supervise targeted interventions, enrichment activities, and family engagement initiatives that remove barriers to learning and enhance student success. Benefits • Medical insurance• Dental insurance• Vision insurance• Prescription drug coverage• 401K with company match• Paid Life Insurance• Long term disability leave• Wellness program• Flex Spending Account (FSA)• Paid holidays• Paid sick leave• Paid time off• Bereavement leave• Student loan forgiveness program Culture At United Way of the Greater Lehigh Valley, we pride ourselves in offering rewarding and meaningful careers. With our organization, you will be working every day to ensure children succeed in school, families achieve self-sufficiency and seniors thrive in our community. We offer competitive salaries, opportunity for growth, the camaraderie of great co-workers and a comprehensive benefits package.We believe that diversity of thought as well as cultural diversity of staff and volunteers strengthens our ability to achieve our mission, vision, philosophy and values. United Way is committed to having a workforce and volunteer teams that reflect and celebrate the diversity of our community in all respects. Candidates who are in groups they believe are underrepresented are especially encouraged to apply.Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer. Responsibilities Responsibilities Accountabilities: 1. Provide collaborative leadership and school integration in the CS model (25% of time) 2. Manage community school data (20% of time) 3. Implement &amp; continuously improve CS programs (25% of time) 4. Develop &amp; maintain relationships with partners and coordinating infrastructure (15% of time) 5. Advocate for the CS model and engage community (5% of time) Requirements Requirements <ul><li>Four-year accredited college degree in education, social work, public administration or a related field.</li><li>Minimum 1 year of work experience (paid or unpaid) in education, social work or community development.</li><li>Eligible to receive child abuse clearances required to work in a public elementary school.</li><li>Able to work in person at the school site in Allentown, PA.</li><li>Not related by blood, marriage or romantic relationship to any current UWGLV employee.</li></ul> Equal Opportunity Employer Equal Opportunity Employer United Way of the Greater Lehigh Valley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

United Way of the Greater Lehigh Valley

Community School Coordinator

Page 1 of 3 


Job Descriptionâ¯ 
Job Title: 211 Information and Referral Specialist 
Department: 211 
Reports to: 211 Program Director 
Status: Full Time 
FLSA Classification: Nonexempt 
Date: June 3, 2025 
 
Mission: 
United Way Fox Cities (UWFC) improves lives by bringing diverse people together to 
build a stronger, more caring community for everyone. 
 

Core Values: 
Accountability, Community, Caring, Integrity, Commitment 
 
Summary: 
The 211 Information and Referral Specialist (Specialist) is responsible and accountable 
for delivering quality, professional information, and referral services to callers. The 
Specialist serves as the front-line representative to the public, responds to incoming 
calls/texts/chats and makes follow-up calls on a scheduled basis. Contacts range from 
requests for simple information to complex cases with multiple needs requiring time 
spent on advocacy and/or crisis intervention. 
 
Duties/Responsibilities: 
Phone Specialist 

 • Answers incoming calls/texts/chats on an assigned schedule. 

 • Assesses caller’s needs and makes accurate referrals to appropriate agencies, 
programs, and services. 

 • Provides crisis intervention to callers according to established protocols. 

 • Research answers to new questions and requests for unknown services 
according to established protocols. 

 • Advocates for individuals who are experiencing difficulty or lacking the ability 
needed to make effective contact with agencies, programs, and services in 
partnership with 2-1-1 Director. 

 • Schedules and makes follow-up calls according to established protocols. 

 • Accurately records transaction information on all caller contacts. 

 • Works effectively as a team member in a shared work environment. 

 • Attends team meetings, on-site trainings, conferences, and workshops to 
improve professional skills. 

 • Stays informed on broad social issues and changes that impact human services. 

 • Maintains INFORM USA Accreditation quality assurance goals. 

 • Represents United Way 2-1-1 effectively to agencies and groups both on the 
telephone and in person. 

 • Works extended hours as needed, related to disaster management. 
 
 


Page 2 of 2 

Other 

 • Assist with maintenance of the 2-1-1 database, as needed. 

 • Assist with data analysis and reporting. 

 • Follow department and office management procedures as developed. 

 • Attend United Way Fox Cities’ functions as requested. 

 • Attends community meetings, agency fairs, and training as requested. 
o Perform other administrative duties as assigned. 

 
Reasonable accommodation may be provided to enable individuals to perform the 
essential functions. 
 
Education and Experience: 

 • Associate degree, or equivalent experience, in Human Services or related field 
required. Bilingual applicants (English/Spanish) preferred. 

 
Required Skills/Abilities: 

 • Ability to learn new skills, adapt to a new environment, and adopt knowledge. 

 • Strong people skills 

 • Ability to take directions and provide feedback. 

 • Excellent written and verbal communication skills, 

 • Computer skills including MS Office (Excel and Word), knowledge of internet. 

 • Strong organizational skills, and strong attention to details. 

 • Follow established INFORM USA and internal 2-1-1 protocols; Willingness to 
take appropriate initiative to assist and advocate for customers; listen to 
customers, provide appropriate referrals, and respect confidentiality; plan, 
prioritize, and organize work effectively. 

 • Willingness to learn; remain flexible, share responsibilities, and job functions 
when needed and appropriate. 

 • Ability to work assigned schedule necessary. 

 • Bilingual (English/Spanish) language skills are a plus. 
 
Core Values Integration: 
As a member of our team, you will be expected to demonstrate a commitment to our 
core values in all aspects of your work. 


Work Environment: 

Work is primarily performed in an office environment. This position requires regular 

movement inside the office to access filing cabinets, office machinery, etc. Attendance 

at meetings outside of the office is occasionally necessary. The position also includes 

remaining in a stationary position a portion of the time, either standing or sitting, and 

occasional lifting of up to 20 pounds. There may be exposure to repetitive work on the 

computer. Evening and weekend hours may be required. 


Page 3 of 2 

This job description describes the general nature and scope of responsibilities for this 

position. Please note other duties and responsibilities may be assigned or removed at 

any time with or without notice. 

 
Signatures: 

This job description has been approved by: 


Leader ______________________________________ Date ________________ 


HR__________________________________________ Date ________________ 


Employee signature below indicates the employee's understanding of the requirements, 

essential functions and duties of the position. 


Employee______________________________________ Date__________________

211 Information and Referral Specialist

Position: Asst. Director, Community School Network DataDepartment: Executive OfficeSupervisor: AVP, Data &amp; Evaluation &nbsp; Employment Status: Salary, Exempt, Full-time Salary range: $50k - $55k annuallyPosition DescriptionResponsible for the collection, aggregation, reporting and analysis of all data required to measure, evaluate and improve our Community Schools initiative.PRIMARY DUTIES AND RESPONSIBILITIES:<ul><li>Extract, transform (sort, organize, clean, format), summarize, analyze, and interpret qualitative and quantitative data for proposals, data walks, reporting, progress monitoring, marketing and communications, and improvement.</li><li>Present findings, innovate data visualization and create reports that allow us to see our work in new ways.</li><li>Engage Community School stakeholder groups (district administration, principals, community school coordinators, parents, students) in the ongoing development of shared data, measurement and evaluation frameworks.</li></ul>Work Experience and/or EducationMinimum 1 year of experience (paid or unpaid) in a range of the following: data research, data analysis, and project management, non-profit management and operations, funder or grantor operations.&nbsp; Relevant coursework considered in lieu of work experience.Skills<ul><li>Excellent qualitative and quantitative skills, including the ability to examine available data, apply decision rules and analytical methods, and prepare meaningful reports based on analyses that enable strategic actions.</li><li>Understanding of concepts related to data equity</li><li>Experienced in the collection and aggregation of population level data indicators</li><li>Advanced user of MS Excel</li><li>Proficient in Microsoft Windows, Outlook, Teams</li><li>Ability and interest in self-learning new technologies</li><li>Familiar with data visualization systems (Tableau) a plus</li><li>Understanding of and commitment to the mission, vision, and goals of United Way.</li></ul>Reasonable accommodation may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.&nbsp;Benefits Package&nbsp;The benefits package includes subsidized medical, dental and vision insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.&nbsp;Work Location &amp; ScheduleThis position is in person in our office in Allentown, PA for at least 60% of the schedule. Our schedule is flexible within normal business hours M-F.

Asst Director Community School Network Data

POSITION SUMMARY(Eligible for Hybrid/ 4 days in office, 1 day remote - Alexandria, VA)Under minimal supervision, provides high-level content and management of all engagements, scheduling, travel support, and performs complex and diverse duties in support of the President &amp; Chief Executive Officer (“CEO”). Anticipates and initiates actions regarding office operations requiring in-depth knowledge of the organization and other departments. Requires interpretation and resolution of highly varied situations and problems.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Interface with: United Way Network volunteers, senior executives, and staff worldwide; national and worldwide nonprofit and corporate senior executives; and, other key stakeholders regarding requests for and from the CEO as they relate to CEO’s time, positioning, and participation in various events, meetings, and trips.<ul><li>Develop and maintain protocols and processes for engaging CEO and securing appointments.</li><li>Manage the allocation and use of the CEO’s time that maximize availability and are aligned with the CEO’s priorities and vision by identifying appropriate engagement opportunities, identifying and collaborating with content managers, and producing and/or compiling final preparation/briefing materials for CEO.</li><li>Ensure that all materials needed in preparation for a meeting or other engagement meet the standards for use by the CEO, often requiring editing of and working with staff on meeting objectives and requirements.</li></ul></li><li>Manage the CEO’s calendar, coordinating in detail the logistical arrangements for all meetings and conferences, and managing all aspects of the CEO’s travel arrangements. Travel arrangements include ground and air, coordination of travel documents (visas, passports, etc.), and last-minute or mid-trip changes.</li><li>Provide support to the CEO while on travel and limited support for staff traveling with CEO to include logistical coordination and continual communication in real/appropriate time. May require travel on a case-by-case basis.</li><li>Manage Executive Office operating remotely at national United Way conventions to include providing support for attending Board members when required.</li><li>Make recommendations to solve highly complex problems requiring research and information from multiple sources or advanced knowledge in a thorough and timely manner. Analysis and interpretation of widely varying situations. Achieve resolution through unique approaches and/or reference to a variety of policies, precedents, and past practices.</li><li>Decision-making guided by varied and less-defined instructions and practices requiring broader interpretation.</li><li>May deal with confidential issues and information using discretion and excellent judgment.</li><li>Project management and planning of events that involve the CEO. This may require working with staff from various departments to develop the structure and execution of events in addition to the involvement of the CEO, in order to meet the given objectives of the staff to a goal of the wider organization. This includes planning meetings and management of staff to develop such events.</li><li>Work with the Communications staff within the Executive Office, and other staff as necessary, to compile speeches, presentations, talking points, briefing documents, and other communications to meet the objectives of the CEO’s engagements. This requires an understanding of the goals of meetings and/or events and may necessitate independent research and content development to prepare the CEO for their role.</li><li>Participate in regular Executive Office Meetings; maintain updated trackers and folders, and maintain superb organization of pending requests for the CEO’s time.&nbsp;</li><li>Other duties as assigned.</li></ul>​ &nbsp;JOB REQUIREMENTSMinimum requirements include:<ul><li>High school diploma; Bachelor’s degree preferred; or commensurate experience.</li><li>Five years of advanced level experience in a similar role.&nbsp;</li><li>Strong skills in Microsoft Office suite, computer, and Internet research skills.</li><li>Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.&nbsp;</li><li>Sensitivity to confidential matters required.&nbsp;</li><li>Attention to detail is essential.&nbsp;</li><li>The ideal candidate will have strong communication skills (written and verbal), and a clear ability to multi-task in a fast-paced environment.</li><li>Ability to be responsive after hours (depending on the CEO’s travel).&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $140,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Scheduler to the President & Chief Executive Officer

POSITION SUMMARY&nbsp;(ONSITE! 5 days in office 8:30am – 4:30pm - Alexandria, VA)The Technical Support Specialist - Level 1 will provide initial technical support for end-users by addressing common IT issues related to hardware, software, and network systems. This role is responsible for receiving, logging, and resolving basic IT support requests and escalating more complex issues to higher-level technical staff. The Level 1 support specialist plays a critical role in ensuring that users receive quick, friendly, and efficient assistance to minimize downtime and improve overall productivity.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Incident Management:<ul><li>Act as the first point of contact for IT support requests via phone, email, or ticketing system.</li><li>Diagnose and resolve basic technical issues, including hardware, software, and networking problems.</li><li>Log and track support tickets, ensuring timely resolution and updating of ticket status.</li></ul></li><li>User Support:<ul><li>Provide support for software applications, operating systems, and office productivity tools.</li><li>Assist with hardware setup, configuration, and troubleshooting (e.g., desktops, laptops, printers).</li><li>Provide basic guidance on network connectivity, email, and Internet access.</li></ul></li><li>System Access:<ul><li>Assist users with account creation, password resets, and access requests (Active Directory, email, and internal systems).</li><li>Help with configuring and managing user profiles in systems like Microsoft 365, Office 365, or other internal tools.</li></ul></li><li>Software Installation &amp; Configuration:<ul><li>Help install and configure software applications and updates on users’ devices.</li><li>Provide support for software-specific issues, including installation errors, updates, and basic configuration issues.</li></ul></li><li>Basic Network Support:<ul><li>Troubleshoot and resolve simple network issues, including Wi-Fi connectivity, VPN issues, and internet access.</li><li>Assist with network printer setup and connectivity.</li></ul></li><li>Documentation:<ul><li>Document all issues and solutions in the ticketing system to maintain a knowledge base for future reference.</li><li>Update support documentation and provide guidance on common IT issues.</li></ul></li><li>Escalation:<ul><li>Escalate more complex issues that cannot be resolved within Level 1 support to Level 2 or other relevant IT staff.</li><li>Follow up on escalated issues to ensure timely resolution.</li></ul></li><li>End-User Training:<ul><li>Provide basic user training on software applications, company tools, and common troubleshooting steps.</li><li>Help users become familiar with IT policies and best practices.</li></ul></li></ul>JOB REQUIREMENTS<ul><li>Education: Hight school or GED<ul><li>High school diploma or equivalent (Associate’s or Bachelor’s degree in IT or a related field preferred).</li></ul></li><li>Experience:<ul><li>1+ years of experience in an IT support and customer service role.</li><li>Experience in troubleshooting hardware and software issues is a plus.</li></ul></li><li>Technical Skills:<ul><li>Familiarity with common operating systems (Windows, macOS) and mobile device platforms.</li><li>Basic knowledge of networking concepts, such as IP addressing, VPN, and Wi-Fi.</li><li>Experience with basic IT support tools, such as ticketing systems (e.g., ServiceNow, Jira) and remote desktop software.</li><li>Basic knowledge of Microsoft Office Suite and other common business software.</li></ul></li><li>Soft Skills:<ul><li>Excellent communication skills, both written and verbal, with the ability to explain technical issues to non-technical users.</li><li>Strong customer service orientation with a problem-solving attitude.</li><li>Ability to work efficiently in a fast-paced environment with multiple priorities.</li><li>Strong attention to detail and ability to follow procedures.</li></ul></li></ul>Preferred Qualifications:<ul><li>Basic certifications such as CompTIA A+, HDI, or equivalent are a plus.</li><li>Experience with cloud services like Microsoft 365, &nbsp;or similar platforms.</li><li>Familiarity with ITIL practices is beneficial.</li></ul>Physical Requirements:<ul><li>Ability to sit for extended periods of time and work at a computer.</li><li>Ability to lift and move IT equipment (up to 25 lbs).</li></ul>Work Environment:<ul><li>This role operates in an office environment with occasional remote support for employees working in different locations or remotely.</li><li>Some after-hours support may be required depending on the organization's needs.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $46,000 to $53,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Technical Support Specialist - Level 1

United Way of Greater Richmond &amp; Petersburg is seeking a dynamic and detail-oriented Marketing Specialist to support the organization’s brand, content strategy, and digital communications. In this role, you will create compelling content, manage social media platforms, and help lead marketing campaigns that connect people to our mission. You’ll work across departments to ensure all messaging is consistent, creative, and reflective of the impact we drive in our community. This is an opportunity to contribute through smart storytelling, thoughtful design, and community-centered outreach. If you’re a strong writer, a digital native, and a collaborative teammate who knows how to turn strategy into action, we want to hear from you. ABOUT YOU With 3+ years of experience in marketing, communications, or content creation, you’re comfortable managing multiple projects, producing high-quality work, and tailoring your message for different audiences. You’re a creative thinker and a clear communicator who knows how to bring ideas to life across platforms social, digital, print, and beyond. You bring solid experience writing for a brand, managing social media, and designing marketing materials using tools like Canva or Adobe Creative Suite. You enjoy working with others and thrive in a mission-driven culture that values collaboration, equity, and community. You’re organized and curious, detail-oriented but flexible, and most importantly, committed to helping people understand the power and impact of United Way. Bachelor’s degree required in marketing, communications, journalism, public relations, or a related field.ABOUT THE ROLE As our Marketing Specialist, you’ll play a key role in: • &nbsp;Supporting the development and execution of brand-aligned marketing campaigns. • &nbsp;Creating written and visual content for digital and print channels including social media, newsletters, and event promotions. • &nbsp;Managing United Way’s social media accounts and content calendar. • &nbsp;Designing marketing materials, graphics, and email campaigns. • &nbsp;Working closely with team members across the organization to support fundraising, &nbsp; volunteerism, and community impact efforts. • &nbsp;Attending community events to capture and share United Way’s presence and impact. • &nbsp;Analyzing campaign performance and identifying opportunities to strengthen engagement. ABOUT US At United Way of Greater Richmond &amp; Petersburg, we bring people together to solve tough problems and advance opportunities for all. Our team is creative, collaborative, and driven by a shared purpose. As part of the Marketing &amp; Strategy team, you’ll help tell the story of our impact, grow our visibility, and build stronger connections with the people and communities we serve. This is a great role for someone looking to grow their marketing career while doing work that matters. Salary Range: Hiring range up to $58,000 based on experience. Position open until filled. &nbsp;Please send cover letter, resume, portfolio, and salary requirement to: United Way of Greater Richmond &amp; Petersburg&nbsp;Human Resources Email: <a href="mailto:jobs@yourunitedway.org" target="_blank">jobs@yourunitedway.org</a> &nbsp;EOE

United Way of Greater Richmond & Petersburg

Marketing Manager

United Way of Greater Richmond &amp; Petersburg is looking for a thoughtful and dynamic Community Engagement Manager to lead how our mission shows up in the world through volunteerism, special events, and strategic community engagement. This role, which is part of our centralized Marketing &amp; Communications hub, plays a key role in shaping how people interact with and experience the United Way brand, and is a critical part of the Give.Advocate.Volunteer pipeline, engaging volunteers and donors to become lifelong supporters in concert with the advancement team’s efforts to increase resources for our mission. You’ll work across teams to lead memorable, mission-aligned experiences—from high-profile events to grassroots volunteer opportunities. Whether planning a community day of service, partnering with corporate teams, or managing a multi-channel awareness campaign, you will ensure that every public touchpoint is cohesive, impactful, and reflects our core values. This position is perfect for someone who thrives on collaboration, believes in the power of storytelling through experience, and wants to build stronger communities by connecting people to purpose.ABOUT YOU&nbsp;With 4-6 years of experience leading community engagement, event planning, or related fields, you bring a blend of strategic thinking and hands-on project management. You excel at building authentic relationships and coordinating cross-functional teams to deliver meaningful outcomes. Your project management skills keep initiatives on track while your creativity ensures that our outreach is compelling and mission-driven. You understand the value of collaboration and thrive in a fast-paced environment where your ability to connect with diverse stakeholders is essential. Experience working closely with marketing, development, or impact teams is a plus. Strong communication and organizational skills, along with flexibility to work occasional evenings or weekends for special events, are key. Above all, you believe in the power of community and are driven by a genuine desire to make a difference. ABOUT THE ROLE United Way Greater Richmond &amp; Petersburg is seeking a passionate strategic thinker to serve as our Community Engagement Manager. In this role, you will lead our community engagement strategy and brand experience by developing meaningful partnerships, managing special events, and driving aligned, mission-focused outreach. Operating within the Marketing &amp; Communications hub, you’ll collaborate across departments to ensure consistent messaging, unified storytelling, and organizational alignment. You will manage complex engagement initiatives and events, serving as both an internal and external project lead to drive execution, accountability, and impact. This is an opportunity to shape how we connect with the community and inspire participation in our mission. ABOUT USAt United Way of Greater Richmond &amp; Petersburg, we foster a positive and dynamic environment where team members grow personally and professionally while contributing to meaningful community change. We mobilize people and resources to address the region’s toughest challenges and remove barriers to opportunity so everyone can thrive. Our work is built on a foundation of collaboration, creativity, and purpose. You’ll join a mission-driven team that values authenticity and impact, playing a key role in connecting people and partners to a shared vision of a stronger, healthier community. Join a network of changemakers building the next chapter of positive change for our region.Salary Range: Hiring range up to $55,000 based on experience. Position open until filled. &nbsp;Please send cover letter, resume, portfolio, and salary requirement to: United Way of Greater Richmond &amp; Petersburg&nbsp;Human Resources Email: <a href="mailto:jobs@yourunitedway.org" target="_blank">jobs@yourunitedway.org</a> &nbsp;EOE

Community Engagement Manager

Grants Acquisition and Administration Manager 
 

Position Summary 
 

The Grants Acquisition and Administration Manager reports to the Chief Impact Officer and 

plays a pivotal role in securing and managing grants that support United Way of Forsyth 

County Winston-Salem, North Carolina’s community impact work. This role leads efforts to grow 

our grant portfolio by identifying, cultivating, and stewarding public and private funding 

opportunities. The manager works across teams to ensure grant strategies are aligned with 

organizational priorities and that all funded work is measurable, compliant, and impactful. 
 

Grant Revenue Development and Strategy 
 

 • Leads the development and execution of an integrated grants acquisition plan to 

expand annual institutional funding. 
 

 • Proactively identifies, researches, and evaluates funding opportunities from 

government, foundation, and corporate sources. 
 

 • Co-develops the annual grants strategy with the CEO and CIO to align with UWFC's 

funding priorities and impact goals. 
 

 • Writes compelling, data-informed proposals and coordinates development with 

internal departments for supporting materials. 
 

 • Collaborates with Resource Development and Marketing and Engagement teams to 

ensure unified messaging and funder communications. 
 

 • Partners with department leads to collect program data, financials, and community 

insights to support application development. 
 

 • Serves as primary relationship manager for institutional funders, ensuring 

stewardship and engagement throughout the funding cycle. 
 

 • Oversees proposal compliance and internal review processes to meet funder 

standards and ensure quality. 
 

Grants Management and Compliance 
 

 • Oversees post-award grant management including reporting, documentation, and 

internal coordination. 
 

 • Collaborates with finance and program teams to track grant spending, deliverables, 

and reporting accuracy.


 • Maintains up-to-date records of grant activities and ensures compliance with 

funder expectations. 
 

Program Planning, Evaluation, and Partner Support 
 

 • Monitors funding and policy trends to inform strategic grant planning and identify 

emerging opportunities. 
 

 • Develops or supports cross-sector grant initiatives that reflect UWFC’s priorities and 

respond to community needs. 
 

 • Aligns proposals and funding strategies across departments to improve 

coordination and impact. 
 

 • Cultivates external partnerships that lead to co-investment and shared learning. 
 

 • Participates in high-visibility initiatives that strengthen UWFC’s presence in the 

funding landscape. 
 

Community Investment &amp; Strategic Alignment 
 

 • Contributes to the design and execution of place-based and community-wide 

investments. 
 

 • Tracks and integrates new funding opportunities that align with UWFC’s equity, 

health, education, and financial stability efforts. 
 

 • Builds relationships with partners and collaborators to strengthen regional impact 

and attract funding. 
 

 • Represents UWFC in local and regional coalitions, helping to position the 

organization for future funding and strategic partnerships. 
 

Skills and Qualifications 
 

 • Bachelor’s degree required. 
 

 • Minimum five years of grant writing and fundraising experience, preferably in the 

nonprofit sector. 
 

 • Proven success in securing competitive grants, including demonstrated experience 

with federal grant applications, and managing multi-funder portfolios. 
 

 • Strong writing, communication, relationship-building, and project management 

skills.


 • Understanding of program evaluation, outcomes measurement, and funding 

compliance. 
 

 • Highly organized, detail-oriented, and able to manage multiple deadlines. 
 

 • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). 


 Physical Requirements 

 The position requires occasional movement throughout the office to access files, 

 or move supplies weighing up to 20lbs. 


 Required 

 NC Driver’s license and auto insurance 
 

Additional Details 
 

 • This is a hybrid office position, required to be in the office Monday – Thursday 

 Friday remote. 
 

 • United Way offers a full health benefit package, 12 paid holidays, wellness days, 

PTO, 401k match, and a defined contribution plan. 
 

 • FLSA Status: Exempt 
 

 • EOE

United Way Forsyth County

Grants Acquisition and Administration Manager

Director of Major Gifts 

ï· Manage and grow UWFC’s Tocqueville Society. (60%) 

o Recruit and activate volunteers to drive a major gifts strategy as part of the 

individual giving program. 

o Prepare executive leadership and volunteers for interactions with current and 

prospective major donors including briefings, meeting agendas and any required 

materials. 

ï· Primarily focus on individuals giving outside of workplace campaigns, but collaborate with 

Development colleagues to strategically engage, solicit, and steward individuals inside the 

workplace, as well. 

ï· Willing to travel throughout our service area to build donor relationships and solicit and 

close major gifts ($10,000+), completing at least 50 face-to-face and virtual visits per fiscal 

year. 

ï· Activate and lead a comprehensive individual giving program that facilitates donor retention 

and moves management at all giving levels through the design and implementation of 

donor strategy plans and stewardship processes that support a culture of 

philanthropy. (30%) 

ï· Collaborate with Chief Development Officer to build a strong pipeline of blended and 

deferred gifts from current annual donors. 

ï· In collaboration with the Chief Development Officer, create, implement, and make on-going 

recommendations for organizational-wide donor portfolio management. 

ï· Collaborate with Impact Team to develop and implement opportunities for alignment of 

UWFC work. 

ï· Supervise Individual Giving Officer (10%) 


Flexibility 

ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are 

key attributes for this position. This position requires UWFC to be your homebase. 

ï· A willingness to take on additional duties to ensure the success of the team is essential. 

ï· Some events/tasks will be required outside of traditional work hours. 


POSITION SUMMARY: 


The Director of Major Gifts is a leader responsible for the identification, qualification, cultivation, 

solicitation, and stewardship of United Way Forsyth County’s (UWFC) Individual Giving Program. 

Responsible for a portfolio of major donors $10,000+ and planned gifts. The 

Director of Major Gifts will be donor-centered, data-driven, innovative, and results oriented to meet 

fundraising goals and targets that lead to sustainable growth. The Director of Major Gifts should 
have at least 15 years of fundraising experience.
 

REPORTS TO: Chief Development Officer 


Position Duties &amp; Responsibilities 

The following statements are intended to describe the general nature and level of work being 

performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties 

and skills required. 


Qualifications 


To perform this job successfully, an individual must be able to perform each essential job function 

satisfactorily and be present while performing those functions. The requirements listed are 

representative of the basic knowledge, skills, and/or abilities required. Reasonable 

accommodation may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity and confidentiality. 

United Way also values innovative thinking, and a successful candidate will be a self-starter who 

can work within the team to achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and adaptability. The 

individual will also maintain knowledge of trends, best practices, and research in his/her area of 

responsibility to enhance development practices. 


Education and/or Experience 

ï· Bachelor's degree required. 

<a href="https://united-way-of-forsyth.oasisrecruit.com/" target="_blank">https://united-way-of-forsyth.oasisrecruit.com/</a> 

ï· At least 15 years of successful fundraising. 
ï· Knowledge of Forsyth County and the human service sector is preferred. 


Must have excellent written and verbal communication skills, a strong reputation for integrity and 

professionalism, ability to resolve conflict constructively, strong performance management and 

evaluation capabilities including the willingness and ability to ensure accountability, ability to build 

strong relationship both inside and outside UWFC, ability to think strategically, commitment to 

fostering an inclusive environment consistent with UWFC's commitment to diversity and 

inclusion. Must have the ability to prepare, explain, and monitor performance, manage a diverse 

group of donors and volunteers, manage projects and workload, and engage constructively with 

the other members of the UWFC team. 

*Work experience may substitute for education requirements on a case-by-case basis. 

Physical Requirements 

 The position requires occasional movement throughout the office to access files, papers or move 

supplies weighing up to 20lbs. 

Benefits 

We offer a full health benefit package, with 12 paid holidays, wellness days, PTO, 401K match and 

defined contribution plan. 

Required 

 Monday-Thursday in our office location. 

Friday remote.
NC Driver’s license and auto insurance. 


EOE

Director of Major Gifts

POSITION SUMMARY Lead multi-media production for HFUW, using impactful storytelling to enhance its local and national profile. Collaborate across departments to create, edit, and distribute compelling multi-media content across multiple platforms, supporting the marketing strategy and brand integrity.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Serve as primary resource for multi-media production to support an integrated marketing strategy for key audiences.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Create multi-media content (i.e. photography and video) for multiple channels and assist the Graphic Design and Brand Manager with design projects.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Attend and interview at frequent onsite and offsite events.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ensure all designs align with United Way brand standards and maintain consistent branding across internal and external media.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist with marketing projects to ensure timely delivery.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist in maintaining content across various multi-media channels.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Partner with the Marketing team to develop innovative marketing strategies.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with other departments to ensure consistent brand representation and to advance Marketing and Communications activities.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist with the research, coordination, and planning of Marketing and Communications initiatives.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist with writing and editing, including scripts, interview questions, social media posts, and web content.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Assist with proofing and editing to ensure accuracy, brand integrity, and relevancy in all collateral.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Organize and maintain digital files for reference materials, data, and articles.</li><li>&nbsp; &nbsp; &nbsp; Develop in-depth knowledge of Heart of Florida United Way programs, initiatives, events and experiences.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ensure equipment readiness and manage all aspects of on-site production, including setup, testing, timeline management, interviews, b-roll capture, and cleanup.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Ensure adherence to all organizational policies and procedures, staying informed about updates.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain and provide recommendations for policies and procedures for brand guidelines to ensure overall HFUW operational excellence.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;Provide back-up support to the Marketing and Communications team.</li><li>&nbsp; &nbsp; &nbsp; &nbsp;May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:&nbsp; &nbsp; &nbsp;&nbsp;&nbsp;<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Valid Driver License required.</li><li>Two years of multi-media or graphic design experience required.</li><li>Intermediate experience with Microsoft Office and other related technology required.</li><li>Intermediate experience in Adobe Creative Suite or other related technology required.</li><li>Expertise in design for web, email, and social media platforms preferred.</li><li>Demonstrated ability to take initiative, anticipate needs, and proactively address challenges.</li><li>Customer service skills and experience required.</li><li>Ability to edit, complete, and assemble documents.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTSCommunications - Ability to communicate effectively.Business Ethics - Ability to work with integrity and ethics.Judgment - Ability to use sound judgement.Initiative - Ability to take initiative.Teamwork - Ability to work in a team environment.PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.</li><li>Frequently traveling to the office or offsite location.</li><li>Frequently moving about to accomplish tasks.</li><li>Occasionally lifting and moving of items weighing up to approximately 35 pounds.</li><li>Occasionally adjusting or moving objects up to 15 pounds in all directions.</li><li>Occasionally bending, stooping, or kneeling.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>Flexible schedule required, including frequent early mornings, evenings, and weekend hours.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Frequent travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

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