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United Way of Greater Cincinnati is focused on addressing some of our community’s most pressing challenges, like housing affordability, financial insecurity, and improving educational outcomes. While continuing to support immediate needs in the community, UWGC aims to change community conditions so less families experience challenges in the future. The Evaluation Manager will play a critical role in supporting UWGC’s evaluation functions to monitor impact, generate insights, and inform continuous learning and improvement. This role will support activities of United Way Knowledge Center by designing and developing evaluation projects, procedures and practices to inform UWGC’s systems change, policy and advocacy approaches. The role will also support knowledge management and thought leadership by contributing to a variety of external communications and bringing subject matter expertise on systems change, participatory evaluation and/or economic wellbeing.&nbsp;
Key Areas of Responsibility:
<ul><li>Manage Evaluation Projects, Procedures and Processes
<ul><li>Design and manage evaluation projects in close collaboration with impact team members and leadership.</li>
<li>Support coordination of research and evaluation projects across the team.&nbsp;</li>
<li>Ensure that evaluation and outcome monitoring activities and deliverables are executed in compliance with timelines, policies, and procedures.</li>
<li>Assists with the development of materials and tools necessary to support monitoring and evaluation projects, policies/procedures and document learnings - such as case studies, instructional materials, and tutorial videos.</li>
</ul></li>
</ul><ul><li>Support Internal and External Capacity Building and Technical Assistance 
<ul><li>Provide technical assistance to UWGC and partner staff in data management, data collection, evaluation practices and output/ outcome monitoring.</li>
<li>Serve as key internal contact for key community data and impact outcome data to ensure consistency with the use of data points in internal and external communication.</li>
<li>Design and lead trainings and experiences to increase capacity around data, evaluation, consumer feedback, and application of best-practices to provide actionable insights to UWGC and community partners.</li>
<li>Develop tools and compile information and resources to support individual partner capacity to track impact and develop evaluation plans.</li>
<li>Support capacity of key UWGC colleagues and initiatives to better collect and evaluate data and community feedback.</li>
</ul></li>
</ul><ul><li>Support UWGC’s Thought leadership and Advocacy
<ul><li>Inform United Way’s approach to outcome and evaluation for grantmaking efforts.</li>
<li>Provide subject matter expertise to inform analysis of community data to use in U Way’s thought-leadership and advocacy efforts.</li>
<li>Regularly review new research on best practices, promising models, etc. in support systems change and improving economic well-being.</li>
<li>Review documentation and data from sources to ensure accuracy and appropriate citation.</li>
<li>Assist with data analysis, synthesis, and reporting.</li>
</ul></li>
</ul>Core Competencies: Communication Skills (Written and Verbal), Initiative, Project Management and Organization, Interpersonal skills – Builds relationships, Dynamic Leadership, Organizational Commitment, Technology Proficient
Minimum Qualifications:
<ul><li>Bachelor’s Degree or equivalent preferred.</li>
<li>Five years of previous evaluation and monitoring experience, specific to social impact or delivery of services in the nonprofit sector, preferred.</li>
<li>Experience with quality improvement models – such as six sigma, model for improvement, etc.</li>
<li>Demonstrated ability to work with minimal supervision.</li>
<li>Ability to create, grow and retain strong relationships with stakeholders and demonstration of analytical skills.</li>
<li>Preferred experience with data analytics and visualization tools.</li>
<li>Experience with Office Suite (Office 365, Microsoft Word, Excel, PowerPoint); SCRM desired.</li>
<li>Public speaking, interpersonal skills, excellent written &amp; verbal communication skills, and organizational ability to manage work responsibilities is required.</li>
<li>Personal transportation required.</li>
</ul>Salary starting mid $50’s plus competitive benefits package
Applicants should apply by&nbsp;Friday, October 20, 2023,&nbsp;via the link below:
<a href="https://jobapply.page.link/5gYLb" target="_blank">https://jobapply.page.link/5gYLb</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Manager, Evaluation

In this leadership position on the Community Impact team, the Director, Impact will directly support United Way of Greater Cincinnati’s (UWGC) mission to build stronger economic mobility and well-being in Greater Cincinnati. We believe that transformational change is possible by working closely with community and partners to address the community conditions that hold families back from success. That’s why UWGC brings partners together, through key initiatives, to build networks aimed at creating positive change. The Director, Impact will play an important role in providing strategic leadership in UWGC’s efforts to build strong impact networks across Greater Cincinnati. Our networks, often referred to as key initiatives, provide the infrastructure to enable collaborative efforts with key partners and stakeholders aimed to implement new community solutions, strengthen capacity, reshape practices, inform policy change, and directly contribute to measurable change in the community.
Key Areas of Responsibility:
Strategic Leadership of UWGC’s Impact Networks:
<ul><li>Establish a shared framework for UWGC’s approach to building and growing impact networks in alignment with UWGC’s strategic framework, business plan and targeted milestones.</li>
<li>Deepen community-voice and leadership across networks, including establishing a framework for network leadership, community feedback and engagement, and partner relationship mapping.</li>
<li>Manage and coach impact team members who lead specific initiatives and impact networks, including supporting their professional development as content experts and community leaders.&nbsp;</li>
<li>Support the application of relevant research and practices in network building and collaborative systems change in community across the UWGC team.</li>
<li>Regularly assess the impact of networks, including identifying potential risks, opportunities for improvement and application of new insights.</li>
<li>Collaborate with peers and the Development team, to support fundraising and resource development for UWGC’s networks key initiatives.</li>
</ul>Team Collaboration and Operations:
<ul><li>Provide support across the impact team to ensure rigorous project management, including documentation of projects and key actions through charters, SOPs, and regular evaluation.</li>
<li>Collaboration closely with other leaders on the impact team to ensure collaboration across the team, cross-training and coordination.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Play lead role in partner engagement and relationship management to establish and strengthen strategic relationships in support of impact.</li>
<li>Report verbally and in writing regularly to internal teams, leaderships, and external stakeholders (including funding partners and other investors).</li>
<li>Contribute to UWGC’s external communications through blog posts, project reports, and presentations.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of seven years of proven experience in program management or a related role.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional strategic leadership, problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Desired Competencies:
<ul><li>A strategic thinker with a track record of building complex solutions/ programs and bringing them to life through strong implementation efforts.</li>
<li>Deep experience of collaborating with external partners, including building shared visions and implementing solutions through collaborative approaches.</li>
<li>Understanding of systemic challenges and strong cultural responsiveness – including experience and comfort in working with diverse groups and stakeholders, especially across socio-economic, gender and racial/ethnic identities.</li>
<li>Highly organized and effective in executing against multiple goals.&nbsp;</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>Applicants should apply by&nbsp;Friday, October 20, 2023,&nbsp;via the link below:
<a href="https://jobapply.page.link/HkmD3" target="_blank">https://jobapply.page.link/HkmD3</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Director, Impact

United Way of Greater Cincinnati (UWGC) has an immediate opening for Senior Program Manager who will play a pivotal role in driving and managing cross-functional initiatives to further our mission. You will be responsible for overseeing the successful delivery of projects, assessing capacity issues, and improving processes across the organization.
Key Areas of Responsibility:
Drive and Manage Cross-Functional Deliverables:
<ul><li>Lead and facilitate cross-functional teams to ensure the successful planning, execution, and delivery of projects and programs.</li>
<li>Collaborate with team members and stakeholders to identify project goals, objectives, and key performance indicators (KPIs).</li>
<li>Develop and maintain project plans, timelines, and regularly communicate progress to stakeholders.</li>
</ul>Risk Management:
<ul><li>Identify potential risks and issues related to project delivery and capacity constraints.</li>
<li>Develop and implement risk mitigation strategies to ensure successful project outcomes.</li>
</ul>Evaluate Capacity Issues:
<ul><li>Assess the organization's capacity and resource allocation to ensure efficient project execution.</li>
<li>Identify potential resource gaps or bottlenecks and work with leadership to address them.</li>
<li>Develop strategies to optimize resource allocation.</li>
</ul>Identification of Process Issues/Breakdowns and Development of New SOPs:
<ul><li>Analyze existing processes and workflows to identify areas of inefficiency, bottlenecks, or breakdowns.</li>
<li>Collaborate with teams to develop and implement new standard operating procedures (SOPs) and best practices to streamline operations.</li>
<li>Continuously monitor and evaluate the effectiveness of new SOPs, making improvements as necessary.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Build and maintain strong relationships with key stakeholders, including staff, volunteers, donors, and external partners, when applicable.</li>
<li>Provide regular updates to leadership and stakeholders on project status, risks, and opportunities.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of 7 plus years of proven experience in program management, business operations, or a related role.</li>
<li>Demonstrated proficiency in Microsoft Office/Teams; SCRM experience preferred.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Innovative thinker with a track record of translating strategic thinking into inclusive actions plans and results.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Extended viewing of computer monitors.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Salary starting $75,000 annually plus competitive benefits package.
Applicants should apply by Thursday, October 12, 2023, via the link below:
<a href="https://jobapply.page.link/axFfP" target="_blank">https://jobapply.page.link/axFfP</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Senior Program Manager

United Way of Greater Cincinnati has an immediate opening for a Team Coordinator / Senior Administrative Assistant to performs a wide range of administrative duties. Administers programs, projects and/or processes when initiative and judgment are often required in absence of specific directions.
Key Areas of Responsibility:
<ul><li>Provides administrative support to the Resource Development team including expense report management, calendar scheduling, copying, filing, mailing, and other tasks.</li>
<li>Coordinates department work systems and processes including maintaining and preparing invoices and check requests, credit card reconciliation, reimbursements, sorts and distributes mail, tracks and orders office supplies, and arranges and coordinates travel accommodations.</li>
<li>Coordinates and arranges meetings, prepares agendas, handouts, meeting minutes, reserves and prepares facilities including catering as needed, and overall coordination, set-up and execution.</li>
<li>Produces and coordinates general and bulk mailings in support of customer engagement.</li>
<li>Maintains confidential records in donor relations systems as needed.</li>
<li>Receptionist rotation.</li>
<li>Other special projects and committees as assigned.</li>
</ul>Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
<ul><li>High school degree or equivalent plus two years of college or professional certification preferred.</li>
<li>Minimum four years’ administrative experience.</li>
<li>High-level Microsoft Office and database experience with proven ability to quickly learn and use both common and proprietary office computer programs (e.g., MS-CRM).</li>
<li>Should possess strong organization, project coordination, customer service, and problem-solving skills.</li>
<li>Attention to detail essential.</li>
<li>Ability to work well with a variety of volunteers, staff and agency/community partner representatives.</li>
<li>Ability to establish/deliver on priorities and maintain confidentiality as required.</li>
<li>Some physical exertion may be required in setting up meeting space.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Ability to lift up to 20 pounds.</li>
<li>Occasional local travel to off-site events outside normal business hours.</li>
<li>Extended viewing of a computer monitor.</li>
</ul>COMPETENCIES: Communication Skills – Verbal and Written, Technologically Proficient, Time/Project Management, Accountability, Confidentiality, Ability to multitask
Salary starting $22.00 per hour plus competitive benefits package.
Applicants should apply by Friday, October 6, 2023, via the link below:
<a href="https://jobapply.page.link/8oiZ5" target="_blank">https://jobapply.page.link/8oiZ5</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Team Coordinator / Senior Administrative Assistant

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Front Desk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the front desk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
<ul><li>Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.</li>
<li>Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.</li>
<li>Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.</li>
<li>Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.</li>
<li>Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.</li>
<li>Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.</li>
<li>Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.</li>
<li>Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.</li>
<li>Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.</li>
<li>Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.</li>
<li>Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.</li>
</ul>Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul><li>High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.</li>
<li>Two years previous office or front desk experience preferred.</li>
<li>Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.</li>
<li>Work requires typing, editing, and proofing general business correspondence and preparing reports.</li>
<li>Position requires excellent organizational, and strong interpersonal and communication skills.</li>
<li>Ability to lift 20 pounds is required.</li>
<li>Extended viewing of computer monitor.</li>
<li>Position hours – workday is 8 hours typically between 8:00 a.m. – 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.</li>
</ul>COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
<a href="https://jobapply.page.link/4Exv2" target="_blank">https://jobapply.page.link/4Exv2</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

15 United Way of Greater Cincinnati Jobs