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Department:&nbsp;&nbsp;&nbsp;Community Impact&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vice President, Contracts &amp; Quality Assurance &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Status:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt, Full TimeGeneral Description: Leads grant writing, program planning, data collection, program analysis and evaluation, and presentation of results related to United Way of Broward County’s (UWBC) Community Impact work.&nbsp; &nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Performs the programmatic grant acquisition process through grant identification, writing, and submission, workings with internal subject matter experts.</li><li>Designs, develops, and establishes the evaluative criteria or process for collecting the required program metrics, reporting requirements, and other quality grant outputs and outcomes, as well as compliance requirements for each awarded grant, utilizing prior program performance and identified best practices.&nbsp;</li><li>Determines Community Impact needs through analyzing various community assessments, establishes baseline data for shared objectives, summarizes the data, and contributes to the impact of community partnerships and strategies.</li><li>Works with both program staff and service providers to ensure appropriate data is being collected, measured, and communicated for accuracy of establishing baselines and gathering data, outcomes, and reporting results.&nbsp; &nbsp;</li><li>Supports program staff in using data for decision making by identifying data needs, producing data analyses, and incorporating staff input into ultimate visualization of program initiatives or pilots and strategic planning.&nbsp;</li><li>Conducts research on programs, initiatives, best, emerging, and evidence-based practices, tools for the output and outcome of programs, etc.&nbsp;</li><li>Assists with the facilitation of developing and implementing new program models to establish best/promising practices and evaluating them post implementation.</li><li>Prepares, launches, analyzes, and writes a report on findings of internal and external stakeholder surveys for organizational quality assurance and strategic planning.</li><li>Works with Compliance and Quality Assurance team to prepare from start to finish the procurement process of providers and programming, including the evaluation and notice of award of submitted proposals, in collaboration with Community Impact team members and external stakeholders.</li><li>Works with Compliance and Quality Assurance team to ensure United Way of Broward County maintains accreditation through Council on Accreditation (COA) and prepare for internal audits for programmatic and regulatory compliance.</li></ol>Other Job Duties:&nbsp;<ul><li>Collaborates with internal team members to write Request for Applications (RFA) and Request for Proposal (RFP) documents, drafting grant/application narratives, preparing budgets, and other required documents for submission to funders.&nbsp;</li><li>Develops and implements procedures to increase and maintain data integrity, monitoring program outcomes.</li><li>Ability to gather complex data and translate the key information into concise, simple and easily understandable charts, analyzing impact on community indicators.</li><li>Demonstrates success in using statistical modeling to analyze and interpret data, especially for analyzing outcome performance of funded programs.</li><li>Conducts background literature searches to identify best practices, benchmarks, outcome measures and model programs, providing recommendations to staff.&nbsp;</li><li>Conducts periodic internal and external trainings to instruct, assist, and report on program evaluation, research trends, and promising models and practices.</li><li>Provides training and technical assistance.</li><li>Responsible for ensuring internal adherence to model fidelity when United Way is involved in any type of evidence-based project.&nbsp;</li><li>Develops and utilizes logic models, SWOT Analysis, and other tools to further efforts through accreditation, initiatives, pilot projects, strategic planning, etc.</li><li>Facilitates COA activities i.e. reporting, drafting, and reviewing policies and procedures, staff training requirements, performance and quality improvement (PQI), etc., to enable quality assurance of COA standards and continued organizational accreditation.</li><li>Assists with all internal audits and monitoring's conducted by external auditors and funding sources to ensure regulatory and programmatic compliance.</li><li>Works with Contracts and Quality Assurance team to effectively coordinate and manage the Community Impact procurement process, including analysis of subject matter and synthesis of information, meeting management tools, notices, agendas, manuals, drafting of materials to be considered, minutes, fact sheets, statistics, etc.in collaboration with other internal team members and external stakeholders.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:&nbsp;N/AEducation &amp; Experience:&nbsp;<ul><li>Master’s Degree in Human Service related field. Doctoral degrees preferred.&nbsp;</li><li>Minimum of four years relevant experience in grant writing, planning, evaluation, and research, preferably in Human Service industry.&nbsp; Equivalent combination of education and experience is accepted. &nbsp;</li><li>Proficiency required in MS Word, Excel and other related computer programs.&nbsp;</li><li>Highly proficient and knowledgeable in the use of statistical analysis software and other data collection and analysis tools (for example: Qualtrics, Tableau)</li><li>Prior experience leading programmatic grant acquisition process is required.</li><li>Strong oral and written communication skills</li><li>Knowledgeable in research design as well as descriptive and inferential statistical analysis methods required.</li><li>Prior experience and certification in project management e.g. Lean Six Sigma, PMP, etc. preferred.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;Acknowledgement:&nbsp;I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

United Way of Broward County

Grants and Evaluation Director

POSITION SUMMARY The SVP of Resource Development leads HFUW's efforts to diversify and grow revenue across multiple streams, working closely with senior leadership to align fundraising strategies with organizational goals and drive innovation. They mentor the Resource Development team, ensure strong donor stewardship, and collaborate with key departments and community stakeholders to maximize fundraising impact, engagement, and retention.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Lead HFUW’s efforts to diversify and grow revenue streams by developing and executing a comprehensive Resource Development strategy. Align fundraising efforts with organizational goals, including corporate, individual, major and planned gifts, workplace campaigns, events, and foundations. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the CEO, COO, and senior leadership team to set and achieve short- and long-term fundraising objectives. Drive innovation by leveraging new technologies and best practices to optimize donor engagement and revenue generation. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the Community Impact team to ensure alignment of fundraising strategies with the organization’s mission, driving impactful outcomes for the communities served by HFUW. •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Marketing &amp; Communications, Events &amp; Experiences, and Finance to ensure a cohesive approach to fundraising, donor stewardship, and reporting. •&nbsp;&nbsp;&nbsp;&nbsp;Oversee the Resource Development budget, ensuring efficient use of resources to maximize fundraising impact. Ensure measurable goals are met and that all fundraising activities are executed with excellence. •&nbsp;&nbsp;&nbsp;&nbsp;Lead and mentor the RD team, fostering a high-performance culture. Provide ongoing coaching, training, and professional development opportunities to staff, ensuring alignment with department and organizational objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Set clear expectations and hold staff accountable for fundraising outcomes. Provide regular performance feedback and implement strategies for continuous improvement and skill-building. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with volunteer leaders and community stakeholders to build a strong network of supporters, ensuring volunteers are motivated and aligned with the organization's goals. •&nbsp;&nbsp;&nbsp;&nbsp;Lead efforts to identify, cultivate, and solicit major donors, corporations, and foundations, expanding HFUW’s donor base. Design and implement strategies to increase donor engagement and retention across all segments. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure a strong focus on donor retention and satisfaction through personalized stewardship, clear communication of the impact of their gifts, and consistent engagement throughout the donor lifecycle. •&nbsp;&nbsp;&nbsp;&nbsp;Drive key fundraising initiatives, including workplace campaigns, special events, affinity groups, and online giving campaigns, ensuring alignment with HFUW’s mission and objectives. •&nbsp;&nbsp;&nbsp;&nbsp;Cultivate strategic partnerships with corporations, foundations, and high-net-worth individuals to secure long-term support for HFUW’s programs. •&nbsp;&nbsp;&nbsp;&nbsp;Use data analytics and market trends to inform fundraising strategies, track progress, and adjust tactics to ensure targets are met. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and implement systems for tracking and reporting on fundraising progress, ensuring all revenue streams are aligned with organizational goals and outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Monitor and adjust strategies based on financial performance, market conditions, and emerging opportunities, with a focus on mitigating risks while capitalizing on growth opportunities. •&nbsp;&nbsp;&nbsp;&nbsp;Act as a visible leader in the community, cultivating relationships with business leaders, volunteers, donors, and key stakeholders to promote HFUW’s mission and programs. •&nbsp;&nbsp;&nbsp;&nbsp;Guide and support volunteer committees to leverage peer-to-peer engagement, maximize fundraising efforts, and drive long-term donor loyalty. •&nbsp;&nbsp;&nbsp;&nbsp;Work with the Marketing &amp; Communications team to develop materials and campaigns that resonate with target donor segments, ensuring effective messaging and outreach. •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to overall organizational success by performing other duties and responsibilities as assigned.JOB REQUIREMENTS Job requirements include: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in business administration, nonprofit management, or related field required, or equivalent combination of experience and education may be considered in lieu of degree. Master’s degree preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Certified Fundraising Professional (CFRE) preferred.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ten years of experience in fundraising, philanthropy, or resource development, with at least 5 years in a senior leadership role, required.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience managing cross-functional teams and working with senior leaders to drive organizational success. •&nbsp;&nbsp;&nbsp;&nbsp;Proven track record of leading successful fundraising campaigns, cultivating major gifts, and building strategic partnerships.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communication, negotiation, and interpersonal skills. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with fundraising technologies, CRM platforms, and data analytics.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of tax laws, planned giving and corporate social responsibility practices. •&nbsp;&nbsp;&nbsp;&nbsp;Public speaking and presentation experience required. •&nbsp;&nbsp;&nbsp;&nbsp;Intermediate experience with Microsoft Office required.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Must have access to a private, secure, and stable internet connection. •&nbsp;&nbsp;&nbsp;&nbsp;Must have access to a quiet, confidential workspace.COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Conflict Resolution - Encourage open communication to resolve difficult situations. Strategic Thinking - Develop strategies to achieve organizational goals. Delegation - Delegates and monitors independent work assignments.&nbsp; Change Management - Builds commitment from those affected by change.&nbsp; Visionary Leadership - Mobilizes others to fulfill the vision.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include:&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Constantly remaining in a stationary position, often sitting for prolonged periods. •&nbsp;&nbsp;&nbsp;&nbsp;Constantly communicating with others to exchange information through speaking, hearing, reading, and writing both in-person and virtually. •&nbsp;&nbsp;&nbsp;&nbsp;Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard. •&nbsp;&nbsp;&nbsp;&nbsp;Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Constantly viewing information on a computer screen. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Frequently traveling to the office or offsite location.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Occasional standing for prolonged periods. •&nbsp;&nbsp;&nbsp;&nbsp;Occasional lifting and moving of items weighing up to approximately 20 pounds. •&nbsp;&nbsp;&nbsp;&nbsp;Occasional bending, stooping, or kneeling.WORKING CONDITIONS Working conditions include: •&nbsp;&nbsp;&nbsp;&nbsp;Hybrid inside working environment.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;High level of long periods of concentration. •&nbsp;&nbsp;&nbsp;&nbsp;Constant staff interaction.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Constant outside donor/partner interaction. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation required. •&nbsp;&nbsp;&nbsp;&nbsp;Occasional travel to multiple locations.

Senior Vice President, Resource Development

As the area's premier impact organization, United Way of the Dutchess-Orange Region serves as a catalyst to increase the community's capacity to improve the lives of its citizens. Our aim is to support nonprofits in our region through investing in social change, recruiting and managing volunteers and providing economically disadvantaged individuals with basic necessities, material goods and professional training. We fight for the health, education and financial stability of every person in our community. We pride ourselves in having a culture in which staff, interns and volunteers can voice their ideas.Community Impact Administrative InternKey Responsibilities: This intern will work within the Community Impact Department to assist with the administrative tasks, community outreach and engagement, and assist with United Way Days of Caring (Volunteer Events) and Days of Sharing (In-Kind Donation Program).&nbsp;Reporting Relationship:&nbsp;This position reports to the Director of Community ImpactKey Performance Metrics:&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Responsible for assisting in coordinating United Way’s volunteer events throughout the semester.&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attending virtual community outreach events and advocating the work of United Way to the community.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assisting the community impact staff with administrative tasks including but not limited to drafting letters of support, drafting thank you letters, data entry, phone calls, and file upkeep.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supporting the Days of Sharing In-Kind Donation Program by picking up donations, researching potential new retail partners, recruiting new attendees and managing the onsite donation center.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attend United Way virtual signature events throughout the semester and support with event planning.Knowledge and Skills Required:&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interest in nonprofit and community outreach work•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attention to detail•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong computer &amp; internet skills&nbsp;To Apply: Email your Resume to Melissa Clark: <a href="mailto:mclark@uwdor.org" target="_blank">mclark@uwdor.org</a>

United Way of the Dutchess-Orange Region

Community Impact Administrative Intern 

Diversity, Equity and Inclusion (DEI) InternAs the area's premier impact organization, United Way of the Dutchess-Orange Region serves as a catalyst to increase the community's capacity to improve the lives of its citizens. Our aim is to support nonprofits in our region through investing in social change, recruiting and managing volunteers and providing economically disadvantaged individuals with basic necessities, material goods and professional training. We fight for the health, education and financial stability of every person in our community. We pride ourselves in having a culture in which staff, interns and volunteers can voice their ideas.Diversity is a core value at United Way. We are passionate about building and sustaining an inclusive and equitable work environment for staff, volunteers, and community members. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.&nbsp;This is an exciting opportunity to help us continue building capacity for our DEI work.&nbsp;Key Responsibilities: This intern will work within the Community Impact Department to assist with the administrative tasks, community outreach and engagement related to our DEI work.&nbsp;Reporting Relationship:&nbsp;This position reports to the Director of Community ImpactKey Performance Metrics:<ul><li>Provide support to the Sr. Director of Community Impact for work conducted on behalf of the Community Impact Department</li><li>Integrate information and prepare meeting agendas and goal setting for our DEI Committee</li><li>Help to ensure that all UW events and meetings are accessible&nbsp;</li><li>Become familiarized with and utilize the United Way Worldwide Equity Framework in all assigned tasks and projects</li><li>Assist with creating and posting social media content for related DEI topics&nbsp;</li><li>Assist in building and planning our annual equity challenging&nbsp;</li></ul>Knowledge and Skills Required:&nbsp;<ul><li>Strong knowledge, interest, and committed of social issues and creating diverse, equitable and inclusive communities and workplaces</li></ul>•Interest in nonprofit and community outreach work•Attention to detail•Strong computer &amp; internet skills&nbsp;To Apply: Email your Resume to Melissa Clark: <a href="mailto:mclark@uwdor.org" target="_blank">mclark@uwdor.org</a>

Diversity, Equity and Inclusion (DEI) Intern 

POSITION SUMMARY:&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)Marketing and Communications (Marcoms) professional within United Way Worldwide’s (UWW) Communication team, playing a vital role in optimizing and managing communication channels to effectively disseminate key organizational initiatives, share resources, gather insights, and amplify impactful stories across the global United Way network (“the network”). Responsibilities include the ideation, creation, and ongoing development of communication architecture, coupled with data analytics to measure performance and ensure effective stakeholder engagement. &nbsp;&nbsp;Work collaboratively across the Marketing and Communications department and other internal teams to lead, support, and/or execute communication plans and develop and disseminate key communications, resources, assets, and toolkits to the network through the appropriate communications channels such as United Way’s intranet, segmented email campaigns, and weekly network newsletter. Identify stories and resources that will drive awareness of and support for UWW’s vision, services and impact from local United Ways.Foster relationships with UWW and network stakeholders to deliver communications strategies that articulate United Way’s core values/vision and strengthen connections with core audiences. Actively contribute to content creation around organizational initiatives, owning and executing short- and long-term content strategies. This position requires a communications professional who is as comfortable thinking in the big picture as executing detailed communications plans. &nbsp; &nbsp;&nbsp;&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES:&nbsp;An individual must be able to perform each essential duty listed below at an excellent level:&nbsp;<ul><li>Optimize UWW Network communication channels: Enhance channels including United Way’s global intranet site, United Way’s weekly network newsletter, and other network email communications to effectively disseminate organizational initiatives and resources to the network and elevate stories of impact. Serve as primary manager and team subject matter expert for UWW’s email marketing platform, and support efforts to tailor messaging for segmented network audiences, ensuring alignment with organizational goals and objectives and enhancing the impact of our communication efforts. Provide support for Marcoms team by creating and&nbsp;updating content on UWW digital channels including the network intranet site.&nbsp;</li><li>Communications planning and project management: Lead and support project management for communications plans advancing key organizational objectives, supporting network relationships, initiatives, and partnerships.&nbsp;</li><li>Brand stewardship: Drive adoption of UWW marketing and communications assets across the network, ensuring consistency and effectiveness. Proactively look for and develop new opportunities to support and strengthen the United Way brand.&nbsp;</li><li>Writing and editing: Articulate United Way’s story, narrative, messaging, and value proposition to network audiences through drafting and/or editing marketing and communications materials such as newsletters, direct emails, intranet and website content, toolkits, fact sheets, social media content, success stories, PowerPoint presentations, and other tools as needed.&nbsp;</li><li>Relationship building: Foster strong professional relationships with colleagues within the network and UWW and partner to ensure alignment with the organization’s communications strategies and messages.&nbsp;</li><li>Additional responsibilities:&nbsp;Perform other duties as assigned, contributing flexibly to the team’s overall objectives and initiatives.</li></ul>EDUCATION/REQUIREMENTS:&nbsp;Minimum requirements include:<ul><li>Bachelor's degree</li><li>At least seven years of prior relevant work experience including project management &nbsp;</li><li>Demonstrated excellence in writing and email marketing</li><li>Proven experience creating and executing strategic communications plans including establishing measures of success&nbsp;</li><li>Ability to manage and optimize digital communication platforms (e.g. intranet, newsletters, websites)&nbsp;</li><li>Strong proficiency in HubSpot or other marketing platforms with expertise in segmentation, user journey mapping, and tracking of campaign performance.</li><li>Familiarity with Salesforce or similar CRM platform.</li><li>Solution-oriented, strategic thinker and communicator</li><li>Relationship builder and collaborator</li><li>Results-oriented, project manager with a strong attention to detail</li><li>Strong cultural competencies and ability to effectively communicate to a diverse, global audience</li><li>Experience creating and/or contributing to an organization’s core messaging collateral (e.g. one-page overview, etc.)&nbsp;</li><li>Nonprofit experience a plus</li><li>International experience a plus</li><li>Writing samples that demonstrate skills and abilities detailed in the job description are required.&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.&nbsp; You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $90,000 to $100,000 per year. &nbsp;Salary is determined by several factors including applicant’s&nbsp;knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDE&nbsp;United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;or call 703-683-7874 and provide the nature of your request and your contact information.&nbsp;We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more. &nbsp; Most benefits begin on the first day of the month following your start date.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLE&nbsp;We take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.

United Way Worldwide

Senior Manager, Network Communications

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Desktop Support Specialist Reporting To: Director, IT 

 Department: IT Position: Full-Time/ Non-exempt 


Purpose of Position 
The Desktop Support Specialist will support the end-user computer needs for functionality, systems 
updates and hardware deployments. The role provides support to Orange County United Way teams by 
providing user assistance and training on both systems and applications used by the organization. 
End-user and system support is provided for both onsite and remote employees, the need to 
troubleshoot and fix problems will occur regularly using remote connectivity tools. 
The position will also be responsible for hardware and software deployments, inventory controls, user 
training on systems and applications. 
 

Key Duties and Responsibilities 
 • Provide desktop systems and user support to ensure required computer capabilities are 

available to all users 

 • Develop and provide systems and software training to the end-users 

 • Manage trouble tickets and ensure customer satisfaction 

 • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related 
hardware and software for local and remote users 

 • Develop and maintain an inventory of all IT desktops, components and equipment 

 • Maintain documentation on all desktop processes and procedures 

 • Ensure that application and system updates are in place 

 • Deploy, implement, troubleshoot and support the workforce environment 

 • Monitor the ongoing operation of the Windows environment 

 • Identify risk and challenges and implements corrective actions as needed 

 • Performs related work as assigned 

 
Core Competencies 

 • Proficient computer software and hardware troubleshooting skills 

 • Working knowledge of networking and troubleshooting skills 

 • Excellent communication skills (verbal and written) 

 • Ability to develop training materials, document processes, and procedures 

 • Demonstrated organizational skills with ability to manage multiple task simultaneously, meet 
and adapt to-fast paced support demands, demanding workload, and work with a diverse set of 
stakeholders. 

 • Exemplary interpersonal skills with the ability to interact and work with users 


 
 
Job Requirements /Technical Knowledge 

 • Skilled in Windows 10 environments 

 • Microsoft Office tools, Word, Excel, Outlook, Projects and Teams 

 • Networking and troubleshooting skills 

 • Computer software and hardware troubleshooting skills 

 • User desktop support 


Employment Standards 
 • Ability to work both remotely and onsite. 


Compensation 
 • $25.00 - $30.00 per hour. Competitive benefits. 

 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 

Send Resumes To: 
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Desktop Support Specialist

United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer-driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit social services organization, with 80+ employees in five locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants. Job Summary: This is an administrative support and coordination position, requiring experience in Human Resources and a high degree of discretion, tact, and the ability to preserve confidential and sensitive information. This individual works and interacts with the UWLHG staff, manages document retention and destruction, orders supplies, processes Purchase Orders and other duties as needed. They work directly with department teammates including the Systems Administrator and Facility Maintenance Technician. Key Responsibilities/Requirements/Essential Functions • Possess experience and understanding of Human Resource best practices and compliance. • Be dedicated to providing exceptional service to staff, vendors, volunteers, and guests. • Be comfortable with digital processes and new software programs. • Experience with ADP preferred. • Have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. • Be able to work independently on projects and able to work efficiently under pressure while handling a wide variety of activities and confidential matters with discretion. • Supports other department staff including Systems Administrator and Facilities Technician • Assists the Chief HR Officer with the onboarding process for new hires. • Other duties include maintaining inventory, supporting staff wellness initiatives, covering reception desk when needed, and other tasks as assigned or anticipated. Direct Reports – None Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Education and/or Experience &amp; Requirements: • Five years experience as an administrative assistant with Human Resource focus • Bi-Lingual English and Spanish candidates highly preferred. • Proficiency in Microsoft office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat. • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. • Very strong interpersonal skills and the ability to build relationships. • Demonstrated proactive approach to problem-solving. • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service. • Emotional maturity. • A team player with the ability to work with UWLHG senior management to achieve organizational goals. • Strong verbal and written communication skills. • Ability to work independently. Physical Requirements and Working Conditions Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County. Licenses- Valid Florida Driver’s License. (Only if necessary for the position) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evening and weekend hours may be required as job duties demand. United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skills assessment. UWLHG is an exceptional workplace that can provide you with: • The opportunity to work with smart, passionate, enthusiastic team members, volunteers, diverse staff, and other constituents • A culture of high-performance expectations and accountability • Exciting and challenging work • Opportunities to help solve the community’s toughest problems • Competitive pay that is commensurate with demonstrated successful performance and experience • Paid Health and Dental Insurance for employee, 401k retirement plan, accrued Vacation and Sick time

United Way of Lee, Hendry, Glades

Administrative Assistant & HR Support

Position Summary: The Vice President, Development helps to develop and implement year-round strategies to maximize growth. The Vice President, Development is responsible for leading, planning, and implementing fundraising activities for the Major Gifts/Individuals Team and implementing strategies of the Second Century Campaign. Supervisory Responsibilities: The Vice President, Development will oversee the Major Gifts/Individuals Team of approximately 3-6 people. &nbsp; Essential Duties and Responsibilities:<ul><li>Oversee the building and management of all donor relationships, including an extensive contributor pipeline. Increase donor recognition and retention</li><li>Oversee all individual donor fundraising initiatives</li><li>Manage and personally solicit a group of major gifts donors and coordinate the cultivation of new prospects; develop a strategy around how the organization grows major gifts, including the introduction of planned giving vehicles.</li><li>Create fundraising strategies to wrap around appropriate events, initiatives, and programmatic work</li><li>In partnership with the Marketing team, develop strong communications and recognition of donors and prospects to maintain and build the image of United Way of Tarrant County</li><li>Lead a staff of development professionals to deliver on goals</li><li>Partner closely with the Programs Team and Marketing Team to link fundraising to impact work, including creating engagement opportunities that engender donor loyalty and additional action</li><li>Build and motivate an enthusiastic and effective team that works cooperatively and achieves individual goals</li><li>Provide semi-annual assessments of team members’ performance</li><li>Leverage United Way of Tarrant County Board Members to increase fundraising results and relationship building</li><li>Establish annual goals and objectives and be accountable for ensuring that set goals and objectives are met</li><li>Support executive staff, board members, and other volunteers in all aspects of donor stewardship and solicitation; provide training/coaching as needed</li><li>Be an exceptional communicator and an articulate, passionate and credible public presence for United Way of Tarrant County and an effective, strong, inspirational and focused leader within the community</li><li>Develop and maintain long-term relationships with donors and prospects for the purpose of sustaining and increasing giving</li><li>Engage in development process of research, identification, and prioritization of appropriate new major gift opportunities through individuals in workplace campaigns, United Way of Tarrant County events, third party events, advisory committees, and affinity groups such as Women United</li><li>Work cross functionally with development team to develop strategies to maximize and deepen relationships with individuals who have the capacity to make a major gift</li><li>Support the Chief Development Officer with projects and events as requested</li><li>Represent the organization at events as requested</li><li>Additional duties as assigned</li></ul> Essential Knowledge, Skills and Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Demonstrated fundraising success in corporate, foundation, workplace, individual and major gifts along with additional sources of revenue generation</li><li>Must be eligible to work in the United States (No Sponsorship)</li><li>Must have excellent networking abilities</li><li>Strong computer skills in MS Office (Word, Excel, Power Point, Outlook)</li><li>Exceptional written and verbal communications skills</li><li>Strong organizational and follow-through skills</li><li>Must have strong interpersonal skills, maturity, good judgment and be capable of communicating with a diverse range of individuals</li><li>Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors</li></ul> Experience/Educational Requirements:<ul><li>At least 10 years of experience with nonprofit fund raising or related experience required, with relevant positions increasing in responsibility and scope.</li><li>A minimum of 3 years of direct supervisory experience preferred.</li><li>A Bachelor level degree in relevant field or related discipline can be substituted for two years of experience.</li></ul> Personal Skills and Attributes:<ul><li>Excellent leadership, interpersonal and time management skills</li><li>A high energy, results-oriented professional and must be a self-starter with little supervision required</li><li>Excellent communication skills, including written, verbal and presentation skills</li><li>Ability to work independently but values and appreciates team dynamics</li><li>An individual with the utmost professional and personal integrity</li><li>Personal values consistent with United Way mission</li></ul> Work Environment: The work environment is representative of those an employee encounters while performing the essential functions of this job including traditional office environments. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Although occasional remote work is permitted for this position, the individual must reside primarily in North Texas with the ability to work from the office or other necessary location daily if needed. Work Hours: Monday-Friday 8-5PM (flexible hours)<ul><li>May require some early mornings, late evenings, or weekends for special events</li></ul> About United Way of Tarrant County United Way of Tarrant County brings people together to build strong communities where everyone thrives. As a nonprofit leader, we help communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, financial stability, and health resources. We also serve as the regional grantee for Tarrant County’s Area Agency on Aging (AAA), invest in and maintain a cooperative relationship with the state’s 2-1-1 call center and provide support to local veterans, active military personnel and their families through our partnership with the Texas Veterans Network. United Way of Tarrant County and AAA employ approximately 80 people dedicated to our mission. We celebrated our 100th anniversary in 2022 and are ready to serve Tarrant County for years to come.

United Way of Tarrant County

VP, Development

If you enjoy working in a strong team environment, building relationships with a variety of people and partners, and have excellent project management skills, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Community Nights Manager is part of the Community Schools team and works closely with the Community Engagement team, school and community partners to support the vision and goals of Community Nights.&nbsp; The Community Nights Manager should enjoy project management, balancing relationship-building with managing details, and collaborating internally and externally while holding true to UWABC’s long-term strategic vision.Position is responsible for overall leadership of Community Nights events that take place within Community Schools.&nbsp;KEY RESPONSIBILITIESCommunity Nights coordination, implementation and full utilization as engagement strategy<ul><li>With input from Community School Coordinators, recruit and organize community partners to table at ongoing Community Nights as well as feature nights such as STEAM nights, summer camp fairs, college and career nights</li><li>With input from Community School Coordinators, identify supply needs and purchase items</li><li>Onboard and conduct orientation for Logistics Coordinators, Meal Coordinators and Teacher Tutors</li><li>Collaborate with the Logistics Coordinators, who are responsible for organizing and overseeing on-site logistics regarding volunteers, community partners, student/family registrations, and ensuring facility use of the event space meets school requirements</li><li>With input from Community School Coordinators, recruit, train and hold accountable relevant contracted positions for each schools’ Community Nights</li><li>Support internal communication among all stakeholders</li><li>Provide ongoing support to Community School Coordinators including troubleshooting issues, developing recruitment strategies, monitoring participation and other areas as they arise</li><li>Work with schools to pursue transportation options for families</li></ul>Lead vendor recruitment/relationships<ul><li>Recruit and support catering companies to provide meals in accordance with NC Department of Health and Human Services guidelines</li><li>Onboard and hold accountable vendors and contractors that support various events</li><li>Collaborate with Finance and Operations team to ensure a smooth process is in place for vendor selection, onboarding, payment, and any other Finance/Human Resources/Insurance compliance needs&nbsp;</li></ul>Manage data collection for program improvement<ul><li>Develop and manage program evaluations, data collection for program improvement, grant reporting and partnerships on an ongoing and annual basis</li><li>Collaborate with UWABC data staff regarding data analysis and visuals&nbsp;</li></ul>Manage volunteers across the Community Nights system, including data entry/tracking<ul><li>Manage Community Nights individual and team volunteers that are recruited by Volunteer Engagement staff&nbsp;</li><li>Lead communication with volunteers regarding various onsite roles, placement at each community school, registration on Hands On website, importance of showing up for volunteer shift, and any last minute changes occurring at the school</li><li>Ensure Logistics Coordinators/Community School Coordinators are aware of volunteer requests regarding onsite roles, any accommodations they may need, and any last minute changes to the volunteer roster</li><li>Ensure volunteer time is being tracked at each school site and on the Hands On website accurately</li><li>In collaboration with Volunteer Engagement staff, ensure Logistics Coordinators/Community School Coordinators have received volunteer management training specific to Community Nights protocols, including safety considerations</li></ul>Manage budget and tracking<ul><li>Establish and follow shared tracking system of contracted invoices and expenses with UWABC Finance and Operations team</li><li>Manage the Community Nights budget</li></ul>Promote Community Nights in conjunction with other departments&nbsp;<ul><li>Work with UWABC Marketing and Communications Department and Community School Coordinators to prepare and implement marketing strategies and outreach materials, and circulate materials including print and social media toolkits</li><li>Support family and community outreach/engagement</li></ul>Support UWABC major summer projects/events as time allows<ul><li>The Community Schools team receives priority regarding project support</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s Degree in Event Management, Nonprofit Management, Social Services or similar fields with 2 years of experience successfully organizing events/programming, project management and budget management or comparable related experience and training</li><li>1 year or more of experience in supervising staff, contractors or volunteers</li><li>Demonstrated ability to work in a complex and collaborative environment with cross-sector teams and community partners</li><li>Effective interpersonal and communications skills in English (verbal and written)</li><li>Works effectively with people from different backgrounds and with different levels of technical skill (and comfort serving as a bridge between stakeholders with more-technical and less-technical roles and perspectives)</li><li>Regular weekday evening hours are required&nbsp;</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and other Requirements<ul><li>Proficient with software, including Google Suite (or similar programs) and strong ability to learn and use a variety of other platforms (e.g.Airtable, Asana)</li><li>Demonstrated ability to quickly learn and use a variety of software platforms and new skills</li><li>Ability to review and analyze multiple organizational sets of data, both qualitative and quantitative</li><li>Ability to balance priorities to accomplish assigned tasks within the required time frame and be able to shift quickly between several tasks without loss of continuity</li><li>Prior experience coordinating tasks and projects</li><li>Ability to manage sensitive situations with tact, professionalism, and diplomacy</li><li>Ability to productively manage internal and external stakeholders, even in the absence of formal authority</li><li>Experience leading diverse, interagency teams and/or workgroups working toward a common goal</li><li>&nbsp;Ability to work in a complex and collaborative environment with schools and community organizations</li><li>Effective problem-solver with strong initiative&nbsp;</li><li>Holds self and other team members accountable for achieving results</li></ul>Nice to Have<ul><li>Bilingual - English/Spanish</li><li>Prior experience with project management software</li><li>Prior volunteer management experience&nbsp;</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:&nbsp;&nbsp;&nbsp;<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion</li><li>Must frequently lift and/or move objects up to 30 pounds</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus</li><li>Moderate level of stress caused from tight deadlines</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time</li><li>Regular work in the community at events</li><li>Regular work outside of normal business hours</li><li>Occasional travel is required</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office, remote, and community settings.&nbsp; As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days and then, the schedule can be modified based upon conversation with the supervisor.Reports To: Senior Director Community SchoolsSupervises: 0Hours: 40/week&nbsp;Salary and Benefits: $45,000 to $48,800&nbsp; annually plus full benefits, including: paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support.United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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