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Title: Nonprofit Connection (NPC) DirectorReports to:&nbsp;Director of Community ResourcesUnited Way of Northern Utah Mission:&nbsp;We unite people and organizations to build healthy, stable, and well-educated communities where individuals, families, and neighborhoods thrive.Summary:&nbsp;United Way of Northern Utah (UWNU) seeks a knowledgeable, energetic, and dynamic leader who will guide United Way’s Nonprofit Connection program and oversee our brand-new Behnken Nonprofit Learning Campus. Formed in early 2021, the Nonprofit Connection program seeks to generate increasingly meaningful growth and results for nonprofit organizations in Northern Utah, helping them build their organizational capability and capacity through various efforts. Efforts will be focused in Weber, Morgan, Box Elder, Cache, and Rich counties. In this role, you will direct and oversee the day-to-day operations of the Nonprofit Connection program and serve as a critical thought partner in developing new initiatives, professional development offerings, and organizational support services. We are searching for a candidate who demonstrates the ability to lead initiatives and work independently as needed. The director will be a part of a team and will have strong support from senior management, who is vested in the success of this work.&nbsp;This position is designed to support people and systems that foster high-performing nonprofit organizations allowing their focus to be on what matters most - their mission. We do NOT expect you to have expertise across the key function areas, rather, we are looking for someone who knows how to bring the right people and resources together and effectively manage them. We have identified 11 Key Domains of an effective nonprofit in which we strive to provide educational opportunities which include: (1) Fundraising, (2) Human Resources, (3) Information Technology, (4) Marketing and Communications, (5) Finance and Accounting, (6) Volunteer Management, (7) Leadership and Organizational Culture, (8) Outcomes and Evaluation, (9) Board Governance, (10) Legal, and (11) Diversity.Key Responsibilities:&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;<ul><li>Oversees the delivery of capacity-building services tailored to the needs of nonprofit organizations, including professional and leadership development and training, board development (Project Blueprint), round table discussions, and pro bono consulting.&nbsp;</li><li>Sets annual calendar of provided services, facilitates and coordinates client coaching and mentoring with consultants.&nbsp;&nbsp;&nbsp;</li><li>Establishes and maintains a close working relationship with community nonprofit leadership (board and staff), volunteer consultants, contractors and trainers, and key local government contacts. Maintains ongoing communication with external partners. Attends various community events, fundraisers, galas, etc. to maintain community presence and support partners.</li><li>Facilitates and/or coordinates an array of internal and external group interactions. &nbsp;&nbsp;</li><li>Collaborates and supports UWNU’s Marketing and Resource Development (RD) departments by helping with grant and funding proposals and reporting and creating marketing materials for the NPC program and Behnken Nonprofit Learning Campus.</li><li>Develops and monitors program budget.&nbsp; Seeks additional funding opportunities and works with RD in writing and submitting grant proposals.</li><li>Builds awareness of Nonprofit Connection services externally to public, private, nonprofit, government, and corporate sectors.&nbsp; Maintains a strong network of relationships with community leaders to facilitate collaboration.&nbsp;</li><li>Coordinates and attends monthly nonprofit tours with the Director of Community Resources.</li><li>Oversees UWNU’s Zada Haws Community Grant Center and maintains Foundation Directory&nbsp; Online accreditation. Creates community awareness about the value of the Zada Haws Community Grant Center, trains users, and develops grant training opportunities for community partners.&nbsp;&nbsp;</li><li>Support the Bear River Community Engagement Director in providing Nonprofit Connection offerings virtually and in-person in Box Elder, Cache, and Rich Counties.</li><li>Create and send the monthly Nonprofit Connection Newsletter with relevant content and keep the contact list up-to-date.</li></ul>Required Competencies:<ul><li>Relationship-Oriented: Understands that people come before the process and is astute in cultivating and managing positive relationships toward a common goal.&nbsp;</li><li>Collaborator: understands the roles and contributions of all community sectors and can mobilize resources (financial and human) through meaningful engagement and collaboration with multiple institutions.</li><li>Mission-Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities.&nbsp;&nbsp;</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;</li><li>Action-Oriented: Find new solutions to old problems, and take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.&nbsp;</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li><li>Data-Driven:&nbsp; Ability to track, collect, manage, analyze, and make timely decisions based on data to prioritize continuous improvement processes to refine program execution.</li><li>Adaptability: Willingness to adapt to new processes, technologies, and program requirements and help others adjust.</li><li>Team Player: Ability to work well with others to achieve a shared goal while also contributing to the overall organization and team's success.</li><li>Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li><li>Tech Proficiency: Comfortably using digital tools such as DocuSign, email and calendar platforms, Microsoft Office, and Google Suite.</li><li>Written and Verbal Communication: Strong ability to communicate effectively with diverse stakeholders through emails, reports, presentations, etc.</li><li>Problem-Solving: Ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment.</li><li>Leadership: Demonstrated ability to take initiative, influence others positively, and contribute to the team and organization's success.</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in a relevant field (examples include public administration, business administration, communication, human services) OR equivalent combination of education and experience.</li><li>At least 2 years of experience in Project Management</li><li>Strong skills in Microsoft Office/Google Suite productivity tools&nbsp;</li><li>Proven ability to oversee grant-funded projects and manage budgets.</li><li>High standards of professional ethics and conduct.&nbsp;</li><li>Able to regularly travel throughout Northern Utah and occasionally work evenings/Saturdays.</li></ul>Preferred Qualifications:<ul><li>Master’s degree in a relevant field (e.g., Social Work, Public Administration, etc.).&nbsp;and/or 6+ years of work experience in the nonprofit sector or other related field. Priority is given to those with experience as a Director or Department Head at a nonprofit or public organization.&nbsp;</li><li>Familiarity and history of service within the landscape of education, community development, and social services networks in Northern Utah.</li></ul>CompensationWage: $53,000 - $63,000Benefits:A comprehensive benefits plan includes vacation, sick, holidays, health, dental, vision, and life and an organization-matched 403(b) plan of up to 10% after one year.Location:&nbsp;Ogden, UT (with occasional work throughout the UWNU service area)Hours: Full-time, exempt. UWNU's hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. United Way strives for employees to have a great work-life balance and allows for occasional remote work, assuming it does not interfere with productivity, results, and/or quality of relationships with partners and is pre-approved by the direct supervisor. Work hours are subject to change based on United Way events and activities happening in the community.How to apply: Send a cover letter AND resume to UWNU Hiring at&nbsp;<a href="mailto:hiring@uwnu.org" target="_blank">hiring@uwnu.org</a>.&nbsp; Applications will NOT be considered without providing BOTH a cover letter AND a resume. You may address cover letters and other communications to the NPC Director Hiring Committee. Please include the title of the job in the subject line and/or attachments of your email.&nbsp;Closing Date:&nbsp;January 12, 2025NOTE: The statements in this position description are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of the person employed. Also, the statements do not establish an employment contract and are subject to change at the employer's discretion. If you have additional questions or concerns related to this position or job posting, please email Madeline Robles, Director of Human Resources, at&nbsp;<a href="mailto:mrobles@uwnu.org" target="_blank">mrobles@uwnu.org</a>Nondiscrimination Hiring StatementUnited Way of Northern Utah recognizes that to accomplish our mission, we must strive to invest in recruiting and developing a team that reflects the broad diversity of our community. Our core values of inclusion, clear sense of service, integrity, positive attitude, innovation, and equity are the foundation of our organization and propel our work forward, including recruitment and retention. As an equal opportunity employer, UWNU encourages applications from all individuals regardless of age, gender, race, ethnicity, sexual orientation, marital status, physical ability, or any other legally protected basis. We evaluate all candidates on a merit basis.

Nonprofit Connection Director

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul> Purpose of Position:The Manager, Mission United is responsible for the success of Mission United Northeast Florida. United Way of Northeast Florida (UWNEFL) serves as the backbone agency for the initiative. Mission United aims to assist military personnel as they reacclimate to civilian life by providing care coordination to connect them to programs and services to assist them with critical health and human services. The manager will support the implementation of the Mission United care coordination model.&nbsp; Additionally, this position will support Veteran Care Coordinators who provide resources and track clients and their outcomes. The manager will work with an established group of stakeholders who Mission United uses to connect veterans to health and human services.&nbsp;Key Responsibilities and Essential Functions:<ul><li>In collaboration with United Way leadership, manage program operations for Mission United.</li><li>Manage, develop, and guide Veteran Care Coordinators in serving veterans in need of support.&nbsp;</li><li>Manage a subset of program deliverables assisting the program reach certain program outcomes.&nbsp;</li><li>Foster a productive, positive, and supportive team atmosphere.&nbsp;</li><li>Proactively participate in cross department efforts that support the overall success of Mission United and United Way.&nbsp;</li><li>Maintain accurate records of care coordination activities and outcomes, and prepare reports on program performance for senior management.</li><li>Develop and implement care coordination strategies to ensure seamless transitions between different levels of care.</li><li>Assist the program in reaching contract deliverables and remaining in compliance with various partners and funders.&nbsp;</li><li>Monitor and evaluate care coordination activities, problem solving, and making necessary adjustments.</li><li>Represent Mission United in the community through external outreach with supporters and partners.</li><li>Conduct other duties/ tasks as assigned by the Vice President of Community Impact for the success of the Mission United program.</li></ul>Experience/Qualifications:<ul><li>Minimum three years of experience serving military/veteran populations in human, social service, and or nonprofit settings.</li><li>Three to five years of military experience required</li><li>Bachelor’s degree required.</li><li>Previous experience leading staff and or volunteers preferred.</li><li>Strong interpersonal skills that support productive relationships with United Way staff, administration, volunteers and community organizations.</li><li>Proficient in analyzing program data.</li><li>Excellent communication skills- written and verbal.</li><li>Knowledge of community resources in Northeast Florida desired.</li><li>Knowledge of and experience with the Veterans Administration (VA) as well as VA services and benefits preferred</li><li>Skills in managing grant deliverables and expenses</li><li>Proficient in using Microsoft Office Suite and other related computer programs.</li><li>Ability to work effectively on site and in virtual environments.</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li></ul><ol><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.</li></ol>Compensation and Benefits:<ol><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ol>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

Manager, Mission United

Title: Student Success Program DirectorReports to:&nbsp;Director of Collective ImpactSupervises:&nbsp;Community School Manager, Member Support CoordinatorsUnited Way of Northern Utah Mission: We unite people and organizations to build healthy, stable, and well-educated communities where individuals, families, and neighborhoods thrive.Student Success Program Mission:&nbsp;The Student Success Program (SSP) is an AmeriCorps program that provides caring mentors in schools to help students increase engagement and discover their strengths. To do this, AmeriCorps members work 1:1 with a caseload of students to help them increase attendance, improve academic abilities, ensure basic needs are met, and support social/emotional growth. The program also provides AmeriCorps members with excellent training and support as they gain marketable skills and experience and prepare for a lifetime of meaningful contributions.AmeriCorps Summary:&nbsp;AmeriCorps is the federal agency for national service and volunteerism. AmeriCorps provides opportunities for Americans of all backgrounds to serve their country, address the nation’s most pressing challenges, and improve lives and communities. AmeriCorps aims to improve lives, strengthen communities, and foster civic engagement through service and volunteering.&nbsp;Summary of Work:&nbsp;The Student Success Program (SSP) Director plays the critical role of guiding the SSP to be sustainable and effective. The director will lead the strategic development and execution of the program to ensure all stakeholders have an exceptional experience.&nbsp; The program director is primarily responsible for: creating strategic plans, logic models and action plans that align with grant requirements and program evaluation; developing and maintaining relationships with host sites, members, staff, and other key stakeholders to ensure successful implementation with high fidelity to the SSP AmeriCorps model; and ensuring that the program meets all standards and requirements of AmeriCorps grants.Key Responsibilities:&nbsp;Program Development and Outcome Measurement<ul><li>Lead strategic planning related to program growth and site promotion including communications, host site and member recruitment, retention, training, and development.</li><li>Ensure sound organizational management and documentation practices are compliant with federal laws and regulations, AmeriCorps requirements, and UServe policies and procedures.</li><li>Ensure the program adheres to policies, procedures, and systems that promote inclusivity and provides continuous feedback for improvement to UServe and other program stakeholders.</li><li>Guide evidence based practices for program evaluations.</li><li>Define and continuously improve how the program activities will lead to short and long term results, including performance measures with outcomes.</li></ul>Financial<ul><li>Manage the Student Success budget in collaboration with the UWNU finance team with strict adherence to AmeriCorps grant requirements and provide for accurate documentation.</li><li>Adhere to and communicates fiscal policy amendments, developments, and updates to respective team members.</li><li>Lead the annual effort to write and submit the AmeriCorps competitive and/or continuations grants and progress reports through UServe.</li><li>Identify funding opportunities and support grant writing efforts to secure additional funding for program initiatives.</li></ul>Compliance/UServe Utah requirements<ul><li>Attend UServe Utah’s quarterly program director meetings and monthly Training and Technical Assistance Calls</li><li>Respond to fiscal monitoring and program visits by UServe Utah</li><li>Maintain and lead an advisory committee to advise and support the SSP</li><li>Collect quarterly data from sites and review for accuracy in collaboration with internal and external partners</li><li>Create quarterly progress reports to monitor achievement of performance measures to be submitted to UServe Utah</li><li>Complete annual trainings in FERPA; Fraud, Waste &amp; Abuse; and National Service Criminal History Check (NSCHC) Training</li><li>Maintain the highest standards of student data confidentiality and FERPA compliance</li></ul>Oversight of Host Sites and Member Placement<ul><li>Support districts in securing AmeriCorps members by developing clear processes and materials to aid in recruitment, hiring, and retention.</li><li>Ensure host site accountability to program expectations and requirements as outlined in the SSP AmeriCorps host site agreement.</li><li>Develop strong partnerships with host sites to support overall program goals, ensure fidelity to the SSP AmeriCorps program model, and promote quality member experiences.</li><li>Ensure propers training and monitoring of SSP AmeriCorps host sites and members.</li><li>Manage school and district MOUs regarding AmeriCorps member placement, host site expectations and SSP staff expectations, and student data reporting</li><li>Manage the recruitment-to-placement processes for each of the districts in which the SSP operates. This will include ensuring compliance with all member onboarding and exit procedures and documentation.&nbsp;</li></ul>Leadership and Supervisory Duties<ul><li>Supervise, train, evaluate, and support SSP staff (2-4 FTE)</li><li>Ensure equitable distribution of workload and duties amongst team members</li><li>Foster a culture of innovation and collaboration within the team, encouraging creative problem-solving and exploration of new ideas.</li><li>Oversee consultants who provide subject matter expertise to the program</li><li>Participate in United Way’s Department Leadership team, demonstrating a commitment to building collaboration among managers, staff, programs and departments.</li><li>Work collaboratively with UWNU leadership to uphold the vision, mission, and values of UWNU and integrate the SSP into the Collective Impact division and organization-wide strategic plan.</li></ul>Required Competencies:<ul><li>Leadership - Ability to supervise, mentor, and evaluate program staff while maintaining a positive and safe work environment.</li><li>Attention to Detail - Ability to ensure accuracy in documentation, compliance with policies and quality assurance in program execution which includes maintaining compliance with AmeriCorps and UServeUtah policies, procedures, rules, statutes, regulations, terms, and conditions.</li><li>Data-Driven - Ability to track, collect, manage, analyze, and make timely decisions based on data to prioritize continuous improvement processes to refine program execution.</li><li>Action Oriented - Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>Drives Results - Ability to consistently achieve results, even under tough circumstances.</li><li>Adaptability- Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well</li><li>Team Player - Ability to work well with others to achieve a shared goal, while also contributing to the overall organization and team's success.</li><li>Project Management - Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li><li>Tech Proficiency -&nbsp; Comfortability with using digital tools such as DocuSign, email and calendar platforms, Microsoft Office, and Google Suite.</li><li>Written and Verbal Communication -&nbsp; Ability to communicate effectively with diverse stakeholders (schools, volunteers, team members, etc.) through emails, reports, etc.</li><li>Relationship Building - Ability to engage, motivate, and maintain positive relationships with families, volunteers, and community members</li><li>Process Improvement - Ability to use analytical skills to identify inefficiencies and recommend updates to process mapping and operations, ensuring smoother workflows</li><li>Empathy &amp; Patience - Willingness to understanding and accommodating the needs of diverse stakeholders particularly in a supportive school-based role</li><li>Problem-Solving - Ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment</li></ul>Required Qualifications:<ul><li>Bachelor’s degree in education, social sciences, human services or related field OR equivalent combination of education and experience.</li><li>Must pass state and federal criminal background checks as defined by the AmeriCorps program and UServe Utah.</li><li>At least 2 years of experience in Project Management</li><li>Strong skills in Microsoft Office/Google Suite productivity tools&nbsp;</li><li>High standards of professional ethics and conduct.&nbsp;</li><li>Willingness to work a flexible schedule including some evenings and weekends, and travel throughout the state of Utah.</li></ul>Preferred Qualifications:<ul><li>Masters degree in education, social work, public administration, business administration, or related field and/or&nbsp;8+ years work experience in education or human services</li><li>Prior experience with AmeriCorps program. </li><li>Demonstrated understanding of school environment and the community school strategy</li><li>Experience working on state or federally funded projects.</li><li>Experience supervising professional staff</li></ul>CompensationWage: $65,000 - $75,000Benefits:A comprehensive benefits plan includes vacation, sick, holidays, health, dental, vision, and life and an organization-matched 403(b) plan of up to 10% after one year.Location:&nbsp;Ogden, UTHours: Full-time, exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. United Way strives for employees to have great work-life balance and allows for occasional remote work assuming it does not interfere with productivity, results, and/or quality of relationships with partners and is pre-approved with the direct supervisor. Work hours are subject to change based on United Way events and activities happening in the community. This position requires substantial overnight travel during certain times of year, providing support to site supervisors at schools and to the AmeriCorps members throughout the state of Utah.Physical Requirements: The Student Success Program Director will work in an office sitting for extended periods using computer, keyboard, and mouse repetitively. Must be able to lift, carry, push/pull items weighing up to 20 lbs.<h2>How to apply: Send a cover letter AND resume to UWNU Hiring at&nbsp;<a href="mailto:hiring@uwnu.org" target="_blank">hiring@uwnu.org</a>.&nbsp; Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the SSP Director Hiring Committee. Please include the title of the job in the subject line and/or attachments of your email.&nbsp;</h2><h2>Closing date:&nbsp;January 5, 2025</h2>NOTE: The statements in this position description are intended to describe the general nature and level of work being performed but are not to be seen as a complete list of responsibilities, duties, and skills required of the person employed. Also, the statements do not establish a contract for employment and are subject to change at the discretion of the employer. If you have additional questions or concerns related to this position or job posting, please email Madeline Robles, Director of Human Resources, at&nbsp;<a href="mailto:mrobles@uwnu.org" target="_blank">mrobles@uwnu.org</a>Nondiscrimination Hiring StatementUnited Way of Northern Utah recognizes that in order to accomplish our mission, we must strive to invest in recruiting and developing a team that reflects the broad diversity of our community. Our core values of inclusion, clear sense of service, integrity, positive attitude, innovation and equity are the foundation of our organization and propel our work forward, including in the areas of recruitment and retention. As an equal opportunity employer, UWNU encourages applications from all individuals regardless of age, gender, race, ethnicity, sexual orientation, marital status, physical ability, or any other legally protected basis. We evaluate all candidates on a merit basis.

Student Success Program Director

Title: 211 CoordinatorReports To:&nbsp;211 Regional Director (Northern Utah Region)United Way of Northern Utah Mission:&nbsp;We Unite people and organizations to build healthy, stable and well-educated communities where individuals, families, and neighborhoods thrive.Summary:&nbsp;The 211 Coordinator is a key member of the 211 Northern Utah Team, responsible for the comprehensive management of the 211-Database that comprises local community services and resources across three counties served by the United Way of Northern Utah (UWNU), including Weber, Morgan, and Box Elder counties. This role entails direct communication with partner organizations to ensure accurate information for 211 callers and participating in community outreach events to build relationships and gather information. This role includes responding to 211 requests through phone, text, in-person, and email and tracking data on referrals and service navigation efforts for UWNU. Strong organizational, communication, and interpersonal skills are essential, and experience in community outreach is preferred.Key Responsibilities:211 Database Management<ul><li>Monitor and continuously update highly-used community services by collaborating with local providers to ensure they are portrayed accurately in the 211 database and website. This includes activating seasonal services and reflecting changes in agencies and programs.</li><li>Conduct annual updates for all local providers in the 211 database using various communication channels. Follow InformUSA standards and statewide style guidelines to ensure compliance with contractual quality requirements</li><li>Create resource lists of local community services for special needs populations.</li><li>Address concerns of stakeholders and partners as they arise and occasionally meet with local service providers to understand services to the community.</li><li>Work with the 211 Statewide Team to implement strategic priorities in the UWNU service area.&nbsp;</li></ul>Resource Navigation &amp; Data Tracking<ul><li>Assist high-needs clients by providing short-term case management and service navigation to identify their needs and help them stabilize their situation. Conduct follow-up calls with clients. Navigating assistance requests from various channels, including calls to UWNU and the 211-connection center, walk-ins, and referrals from schools and community partners.</li><li>Oversee data tracking and reporting regarding service navigation and referrals. Collect and prepare monthly reports for the 211 statewide system.</li><li>Occasionally attend community outreach events as assigned by the supervisor to represent 211 in the community. Gather new partner information to incorporate into the database and develop relationships with local partners and clients.</li></ul>Administrative Duties<ul><li>Represent 211 on the UWNU Data Committee that focused on standardizing data practices and policies. Implement the committee’s plan for the 211 program.&nbsp;&nbsp;</li><li>Share and promote current and new services/resources awareness to internal and external partners.&nbsp;</li><li>Support United Way annual events, fundraising efforts, and other activities as assigned.</li><li>Attend UWNU Staff meetings and other team meetings as needed.&nbsp;</li><li>Perform other related duties as assigned by the supervisor.</li></ul>Required Competencies:<ul><li>Written and Verbal Communication: Strong ability to communicate in a friendly and effective manner with persons with diverse backgrounds via phone, emails, verbal conversations, reports, and presentations.</li><li>Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li><li>Tech/data Proficiency: Comfort with databases, customer relationship management software, Microsoft 365 and Google Suite.</li><li>Team Player: Works well with others to achieve a shared goal, while also contributing to the team's success.</li><li>Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely, and maintain high standards of quality in work.</li><li>Relationship Building: Ability to engage, motivate, and maintain positive relationships with community members, community partners, and colleagues.</li><li>Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment</li><li>Adaptability to Change: Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well</li><li>Action-oriented: Look for new solutions to old problems and take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.&nbsp;</li><li>Responsive: Ability to respond promptly, prioritize inquiries, and act as needs arise.</li><li>Self-Starter: Demonstrates the ability to work independently and take initiative, by possessing a proactive approach to work, anticipating challenges, and resolving them efficiently while maintaining accountability for deliverables..</li><li>Open to Feedback: Encourages a feedback-rich environment by soliciting input and fostering open communication within the team.</li></ul>Position Requirements:<ul><li>Minimum 1 year post-secondary education/training or equivalent experience.</li><li>Bi-lingual English/Spanish</li><li>Strong customer service skills, including exceptional telephone etiquette with the ability to calmly treat partners and clients with dignity, respect, compassion, understanding, and empathy.</li><li>Comfort with technology, including typing while speaking on the phone, reviewing multiple screens, utilizing text and chat, and using Microsoft Office products, particularly Microsoft Excel and Outlook email</li><li>Ability to maintain a flexible work schedule, adjust as needed to occasional evening and weekend activities and events, and occasional local travel within the UWNU service area of Northern Utah.&nbsp;</li><li>Must possess a valid driver's license, auto insurance, and daily access to a reliable vehicle to fulfill job responsibilities, including occasional travel within the service area (mileage reimbursed).</li></ul>Preferred Qualifications:<ul><li>Basic knowledge of database functions and Salesforce CRM.</li><li>Intermediate skill level or above with Microsoft Excel.</li><li>Familiarity and experience with local Health and Human Services agencies and/or nonproﬁt organizations in Northern Utah.</li></ul>Compensation:Wage: $18 - $21 per hour, based on experience and qualiﬁcationsBenefits: A comprehensive benefits plan includes paid vacation, sick, and holiday time; access to supplemental insurance options, and an organization-matched 403(b) plan of up to 10% after one year of employment.&nbsp;Location: Ogden, UT (2955 Harrison Blvd). This position requires regular attendance, collaboration, and interaction with team members and community members. Occasional travel may be needed to the Salt Lake United Way Office and within the UWNU service area, which includes Weber, Morgan, Box Elder, Cache, and Rich counties.Hours: Part-time, non-exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. Work hours are subject to change based on United Way events and activities happening in the community.How to apply:&nbsp;Send a cover letter AND resume to UWNU Hiring at&nbsp;<a href="mailto:hiring@uwnu.org" target="_blank">hiring@uwnu.org</a>. &nbsp; Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the 211 Coordinator Hiring Committee. Please include the job title in the subject line and/or attachment names in your email.&nbsp;UPDATED Closing Date: January 1, 2025

211 Coordinator

POSITION SUMMARY Partner with leadership to research, secure, and manage grants, ensure compliance, and meet funding goals while supporting submissions, monitoring, and capacity-building efforts. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Partner with the Director of Grants Administration and other leadership to set measurable goals for grants and contracts to facilitate revenue forecasting.</li><li>Develop innovative strategies to secure grants and cultivate relationships, including government entities, corporations, and foundations.</li><li>Maintain and update a comprehensive prospect spreadsheet of targeted funding sources and opportunities by conducting thorough research using the grant search subscription and additional resources.</li><li>Manage grant prospects and contracts, including preparation of monthly reports.</li><li>Support the Quality Assurance Committee meetings (scheduling meetings, managing attendance, preparing materials, and contributing to meeting notes).</li><li>Gather and analyze grant reporting data to evaluate outcomes, identify trends, and provide recommendations to ensure grant objectives are met and funds are efficiently utilized.</li><li>Train on program grant development procedures to ensure processes are consistently utilized throughout the organization.</li><li>Process the intake of sponsorship requests.</li><li>Manage the entire grant submission process, including research, compiling materials, gathering support letters, and collaborating cross-functionally to ensure successful applications.</li><li>Review contracts for deliverables and report schedules, update the compliance calendar, and ensure timely submission of required documents.</li><li>Implement and maintain policies and procedures for Grants Administration to ensure overall HFUW operational excellence.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with other departments to ensure consistent brand representation.</li><li>Support timely recording and recognition of grant awards.</li><li>Support capacity building for pass-through grant providers, ensuring compliance with deliverables, reporting, technical assistance, and training.</li><li>Coordinate grant monitoring requests from funders and assist in facilitating monitoring visits.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Provide back-up support to Grants Administration team.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Three to five years of experience in non-profit, fundraising, or grant writing experience required. Strong networking skills with diverse stakeholders preferred.</li><li>Intermediate experience with Microsoft Office required.</li><li>Database experience preferred.</li><li>Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.</li><li>Strong proofreading skills required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Judgment - Ability to use sound judgement.&nbsp; Initiative - Ability to take initiative.&nbsp; Teamwork - Ability to work in a team environment. Problem Solving - Ability to identify and resolve problems.&nbsp; Planning &amp; Organization - Ability to plan and organize work activities. ​This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally traveling to the office or offsite location.</li><li>Occasionally lifting and moving of items weighing up to approximately 20 pounds.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>Occasional early mornings, evenings, and weekend hours.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li></ul>

Manager, Grants

United Way has an immediate opening for an Administrative Assistant to support the work of the Impact &amp; Engagement Department and fulfill the organization’s vision and mission, and what we do to&nbsp;mobilize people to give, advocate and volunteer to achieve our community goals.&nbsp;The Impact &amp; Engagement Administrative Assistant will perform administrative duties to help build the capacity of Department staff and ensure that the team meets our obligations to donors and the community.&nbsp;What You’ll Do:The Impact &amp; Engagement Administrative Assistant is responsible for performing various job functions supporting individual staff and assisting the entire Department cross-functionally in our work with external stakeholders, individual and corporate donors, community partners, residents and volunteers.&nbsp;Applicants must have the willingness and ability to complete the following essential job functions:<ul><li>Prepare invoices; assist with correspondence like award letters, contracts, and donor and volunteer acknowledgements; order and organize project supplies; assist with scheduling meetings and sending out meeting reminders, track meeting attendance and write meeting notes as assigned.</li><li>Customer Relationship Management (CRM) support: update and maintain donor and volunteer records, includes data entry and generating reports in CRM software database; create new or update existing lists; update and maintain volunteer committee contact information; support volunteer sign-ups and registration processes and the volunteer management platform; support updates on partner application and reporting platform.</li><li>Responsible for meeting logistics with external stakeholders, such as: setting up the space (i.e. table configuration, technology and sound system), putting out drinks, ordering food when needed, greeting guests in the lobby, printing materials, and taking notes/meeting minutes.</li><li>Representation at community events is required with some availability on nights/weekends; example activities include, but are not limited to community outreach and tabling opportunities, facilitating corporate engagement volunteer activities, as well as event set-up/break-down, etc.</li><li>Manage relationships with vendors to confirm processing of payments and efficient delivery of services, including resolving complications of service delivery.&nbsp;</li><li>Respond to phone/email communications from community residents (e.g. requesting aid) and volunteer interests, as well as vendor inquiries and other solicitations or inquiries from non-profits; make appropriate referrals to internal/external stakeholders and follow-up as needed.</li><li>Other/additional duties as assigned.</li></ul>About You:<ul><li>Minimum of two years of related administrative and customer service experience; prior non-profit experience a plus</li><li>Prior experience in data entry and familiarity with CRM database management systems required.</li><li>Excellent time and project management skills needed to accomplish goals with competing priorities in a fast-paced environment.</li><li>Associates degree preferred.</li><li>Ability to react and adapt quickly to changing conditions and circumstances.</li><li>Strong attention to detail</li><li>Excellent customer service skills in all aspects of the job, even under pressure</li><li>Solid relationship management skills that support and build donor/volunteer relationships.&nbsp;</li><li>Solid written communication skills&nbsp;</li><li>Proficiency in Microsoft Office Suite required.</li><li>Ability to work occasionally in the evenings and weekends.</li><li>Valid driver’s license and reliable transportation required.</li></ul>Application Information&nbsp;Qualified applicants should submit a resume and a cover letter describing their: 1) qualifications and experiences; 2) salary requirements; and 3) how they learned about the position at United Way to:United Way of Central and Northeastern CTHuman Resources&nbsp;One State Street, Suite 1710 Hartford, CT 06103Email: <a href="mailto:positions@unitedwayinc.org" target="_blank">positions@unitedwayinc.org</a>&nbsp; &nbsp;No phone calls please.Job Closing Date: Open until filled.United Way of Central and Northeastern Connecticut is an equal opportunity employer M / F / D / V&nbsp;Frequently cited statistics show that women and members of structurally marginalized and/or underrepresented groups apply to jobs only if they meet 100% of the qualifications. United Way of Central and Northeastern Connecticut encourages you to break that statistic and to apply. Few candidates will likely meet 100% of the qualifications. We look forward to receiving your application.

United Way of Central and Northeastern CT

Impact and Engagement Administrative Assistant

ROLE: The Finance Director provides strategic fiscal leadership, ensuring strong operational controls, effective reporting, and accurate financial forecasting. This role leads the preparation of operating and capital budgets, performs detailed variance analyses, and drives the financial health of the organization. The Finance Director works closely with organizational leadership and is supported by an Accounting Coordinator to implement financial procedures and fiscal strategies aimed at optimizing resources and maximizing community impact. &nbsp;DUTIES AND RESPONSIBILITIES: Financial (50%) • Supervise the Accounting Coordinator and ensure timely processing of payroll, accounts receivable, and accounts payable. • Conduct monthly reconciliation of financial assistance, billing, and tuition collection for CARE Academy. • Prepare and deliver accurate and timely financial statements. • Develop the annual budget in collaboration with UWYC staff, setting income and expense expectations for the current and upcoming fiscal years. • Engage cost center managers to monitor and report budget progress. • Prepare fiscal year-end financials in compliance with GAAP, ensuring proper allocation of expenses and income. • Manage capital investments and expenses, ensuring alignment with organizational growth targets. • Act as a liaison to the UWYC Finance Committee, coordinating meetings, producing financial reports, and leading strategic recommendations. • Lead and manage the annual audit process, liaising with external auditors, and preparing financial data for audit and Form 990 completion. • Coordinate and oversee compliance programs related to endowment funds, Charitable Gift Annuities, and stock gifts, ensuring processes are aligned with donor intent, legal requirements, and effective stewardship. &nbsp;Grant Management (40%) • Support staff who oversee grants by providing pre-award, award, and post-award fiscal grant management; and working with program staff to ensure compliance with State, Federal, and Private grant reporting requirements. • Manage the grant disbursement process and reconciliation of fund balances to General Ledger and grant budgets. • Prepare and maintain a summary workbook for each grant, analyzing year-to-date spending, remaining balances, and areas of under/over utilization, with recommendations based on grant contracts. &nbsp;Administration (10%) • Collaborate with President and CEO to design and implement business strategies and procedures that align with organizational vision and financial goals. • Ensure an effective system of internal controls is in place, including developing and documenting financial policies and procedures. • Foster a collaborative and cohesive team environment with the Accounting Coordinator. • Implement mitigation controls to address potential risks related to economic, tax, publicity, donor, and agency relations issues. • Stay up-to-date on relevant federal and state financial policies, legislation, and best practices for non-profits. • Refer regularly to the United Way Worldwide resources to learn about new policies and/or best practice recommendations. • Stay current on any federal/state policies or legislation that could affect non-profit accounting standards. &nbsp;Other Duties and Responsibilities • Provide assistance as needed to other UWYC programs and personnel. • Serve as a United Way of Yellowstone County ambassador at all times by communicating the mission and vision of United Way. • Perform other duties as assigned. &nbsp;QUALIFICATIONS: Education and Experience • Bachelor’s degree in a business-related field • At least five years of advanced accounting experience • Strong knowledge of GAAP and FASB guidance as applied to non-profit accounting • Experience with nonprofit organizations and federal, state, local government, and private grant management is preferred. • Proven experience in annual budgeting and long-term strategic financial planning. Skills and Competencies • Proficient in accounting software applications, especially QuickBooks. • Strong leadership skills, with experience in the development and supervision of staff, and the ability to inspire and motivate others. • Expertise in mathematical concepts such as probability and statistical inference. • Ability to interpret a variety of instructions in written, oral, diagram, or schedule format. • Professional, organized, and courteous demeanor. • Excellent written and verbal communication skills. • Ability to manage multiple priorities effectively in a busy environment, meet deadlines, and work independently or collaboratively. • Strong analytical skills, with the ability to connect tasks and outcomes. • Available to work Monday to Friday, with occasional evenings, weekends, or early morning hours as needed. &nbsp;OVERALL SKILLS &amp; ABILITIES: 1. Language Skills: Ability to read, analyze, and interpret professional documents. Ability to write and create documents in a manner that is understandable and organized. Ability to effectively present information and respond to questions. Ability to use effective interpersonal communication skills when interacting with staff, donors, community partners, and others. 2173 Overland Ave, Billings, MT 59102 + 1 (406) 252-3839 UnitedWayYellowstone.org 2. Communication: Excellent skills communicating with diverse individuals and groups. 3. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables. Ability to synthesize a large amount of information into concrete needs and action steps. Ability to engage in strategic thinking and planning. 4. Physical Demands: The physical demands of the position are representative of those an employee encounters while performing the essential functions of this job. The employee can expect to sit or stand in front of a computer for long periods, extensive use of computer keyboard, ten-key, and phone. General movement around the office for communicating with others, using the copier, and filing. UWYC may make accommodations for those with disabilities to perform the essential functions of the job. The noise level in the work environment is usually low to moderate. &nbsp;UNITED WAY CORE COMPETENCIES FOR ALL STAFF • Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations. • Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. • Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. • Results-Driven: Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. &nbsp;DIVERSITY, EQUITY &amp; INCLUSION STATEMENT: Diversity is a core value at UWYC. We are passionate about building and sustaining an inclusive and equitable working environment. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. Diversity, equity and inclusion are vital to achieving our mission, living our values, and advancing the common good. UWYC is committed to diversity, equity and inclusion within its own organization and the community. The officers, directors, committee members, employees and persons served by UWYC shall be selected in a manner to promote diversity, equity and inclusion and entirely on a non-discriminatory basis with respect to race, religion, national origin, ethnicity, age, gender, gender identity and expression, disability, sexual orientation, veteran-status, familial status, or socio-economic status. &nbsp;Hiring Salary Range: $59,000-$65,000 DOE. &nbsp;United Way offers flexible schedules and a comprehensive benefits package: • 100% employer paid health/dental/vision premiums • A minimum of 10 vacation days, 12 wellness days, 11 holidays, and 2 personal days • Paid Summer Fridays off (Memorial Day through Labor Day) • 403(b) with 5% employer contribution and 5% employer match after the first year • Flexible spending and dependent care accounts • Free Childcare at CARE Academy &nbsp;To Apply: Interested applicants email a resume and cover letter via email to: <a href="mailto:unitedway@uwyellowstone.org" target="_blank">unitedway@uwyellowstone.org</a> using Finance Director in the subject line.

United Way of Yellowstone County

Finance Director

United Way of El Paso County is committed to improving the lives and futures of all people 
in the community. We bring together expertise, funding and volunteer support to positively 
impact education, health, basic needs, and financial stability. In partnership with others, 
we work to eliminate inequities experienced by diverse populations so that all people have 
a safe, healthy home environment, achieve their educational potential, and increase their 
financial stability. We commit to building bridges across cultural, racial, religious, and 
economic boundaries. 

 
 
 
POSITION: RESILIENCY NAVIGATOR 
 

REPORTS TO: Senior Director of Community Resiliency 
 
Purpose: The Resiliency Navigator supports the mission of El Paso United 

Family Resiliency Center by connecting clients and members of 
the community with resources to help promote healing and 
resiliency in the wake of the shooting on August 3, 2019. The 
Resiliency Navigator supports the efforts United Way of El Paso 
County as the backbone of the Family Resiliency Center under the 
direction of the Director. 

 
 
MAJOR DUTIES &amp; RESPONSIBILITIES: 
 
Case Management 

ï· Provision of holistic and comprehensive assessment, case management, crisis 
intervention and behavioral health services to clients including but not limited to 
intake assessment and ongoing problem-solving. 

ï· Provide referrals and resources to community members seeking support as a 
result of the tragic shooting on August 3, 2019. 

ï· Provide a warm hand-off for community members when making referrals to other 
agencies or partner programs. Follow up with agencies and clients, as 
appropriate. 

ï· Update a directory of resources and points of contact as necessary to provide 
accurate information to community members seeking support. 

ï· Maintain accurate records of clients seeking care and obstacles faced to 
continually provide feedback to the Director on the need for evolving programs 
and resources. 

ï· Document all referrals and partnerships to facilitate necessary follow-through and 
information-sharing. 


Outreach and Programming 

ï· Provide resources in community settings easily accessible to the general public, 
taking into account barriers in transportation, hours of service, and language, 
among others. 


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ï· Provide a welcoming and safe environment for community members to feel 
comfortable seeking care. 

ï· Plan and facilitate community and group events in partnership with local 
stakeholders including school districts, youth programs, City, County, and mental 
health institutions. 

ï· Represent UWEPC as the face of community recovery efforts related to the 
shooting incident on August 3rd, 2019. 

ï· Represent UWEPC at any state, regional, and national conferences, forums, or 
meetings, as appropriate. 

ï· Collect, track, and report data related to the usage of the Center and services 
provided. Provide recurring updates and progress reports to UWEPC and 
partners on the services offered by the Center as well as the use by community 
members. 

ï· Collect, track, and report expenses incurred by the Center in an effort to provide 
services to the community, to include donations, grants, and in-kind resources. 

 
Community Partnerships 

ï· Maintain working knowledge of the status of programs, engagement, and 
initiatives to fully participate and provide status updates, when necessary. 

ï· Seek and maintain strong community partnerships with local service providers 
and potential supporters. 

ï· Cultivate a strong collaborative of response and engagement in the El Paso 
United Family Resiliency Center by convening partners to assess community 
needs and strategically execute programs in collaboration with partners. 

ï· Participate in recurring program and strategic meetings to assist in shaping the 
vision of UWEPC Community Impact products and partnerships in relation to the 
El Paso United Family Resiliency Center. 

ï· Advocate for UWEPC Community Impact products with community partners and 
stakeholders. Research new programs and services that may be relevant to the 
mission and values of UWEPC. 

ï· Develop and cultivate successful strategic business/personal relationships. 

ï· Facilitate relationships with potential sub-contractors for direct services to clients 
including reporting, and information-sharing. 

 
CROSS FUNCTIONAL RESPONSIBILITIES: 

 
Community Engagement 

ï· Work effectively with other teams at UWEPC to provide appropriate support and 
value to partners. Leverage relationships to create additional opportunities with 
other organizations and individuals. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United Way of 
El Paso County’s mission, vision and core values becoming a defined community 
ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with local 
organizations, businesses and individuals. 


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Results 
Results are integral to the direction and the long and short-term success of community 
engagement. 
 
QUALIFICATIONS – KNOWLEDGE, EDUCATION AND EXPERIENCE 
 
Bachelor’s degree in subjects related to health and human services, non-profit or 
organizational management, public relations, communications, marketing, or social 
services, plus three years of work experience and/or an equivalent combination of 
education and experience related to the duties of the position. 
 

Must be able to pass a background check. 
 
Knowledge of the non-profit sector is essential. Skills in grant management, program 
management, case management and/or volunteer engagement are desired. 
 
Skills and Demonstrated Abilities 

ï· Strong leadership, verbal, and written communication skills; and strong 
presentation and interpersonal skills. 

ï· Intermediate knowledge of MS Office applications, 

ï· Intermediate knowledge of social media platforms i.e. Facebook, Twitter, 
Snapchat, Instagram. 

ï· Must possess the ability to effectively and efficiently coordinate multiple projects 
and staff. 

ï· Ability to develop and execute strategic plans with multiple, complex tasks and 
projects. 

ï· Deep understanding of program performance measurement techniques, 
performance metrics, and evaluation principles. 

 
Personal Attributes 

ï· Works well with other people, including effective communication. 

ï· Works effectively in a dynamic, innovative and changing environment. 

ï· Pays attention to detail, accuracy and quality. 

ï· Works independently and take initiative to form strategies and accomplish tasks. 


Successful candidate must also embody personal attributes of honesty, integrity, 
professional behavior, tact, sense of urgency, and sense of humor. 
 

Other Requirements 

Must be able to work a flexible schedule with the possibility of early morning, evening, 
and weekend work. 
 
Valid Texas or New Mexico driver’s license, insurance and vehicle required. 
 
The physical demands described here are representative of those that must be met by 
an employee. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. While performing the duties of this job the 
employee is regularly required to sit, talk, and/or hear. Continual use of the hands with 
wrist and finger movement using a keyboard is required. Specific vision abilities required 


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by this job include long hours viewing a computer monitor screen and occasionally lifting 
up to 25 pounds. 
 
The above statements are intended to describe the general nature and level of work 
being performed by the individual in this position. They are not intended to be an 
exhaustive list of all duties, responsibilities, and skills required of the position. Duties, 
responsibilities and activities may change at any time with or without notice. 
 
 
 
Job Classification: Full Time, Non-exempt Salary Range $35,000 - $42,000 
 

The United Way of El Paso County is an equal opportunity employer. We champion 
diversity, equity, and inclusion. We take action to ensure equal opportunity and all 
candidates are considered without regard to race, color, religion, national origin, age, 
sex, sexual orientation, gender identity, marital status, ancestry, physical or mental 
disability, veteran status, or any other legally protected status.

United Way of El Paso County

Resiliency Navigator

United Way of El Paso County is committed to improving the lives and futures of 
all people in the community. We bring together expertise, funding and volunteer 
support to positively impact education, health, basic needs, and financial 
stability. In partnership with others, we work to eliminate inequities experienced 
by diverse populations so that all people have a safe, healthy home environment, 
achieve their educational potential, and increase their financial stability. We 
commit to building bridges across cultural, racial, religious, and economic 
boundaries. 

POSITION: PARENTS AS TEACHERS CASE MANAGER 
 

REPORTS TO: Director of Early Childhood Initiatives 
 
Purpose: The Case Manager contributes to the achievement of United 

Way of El Paso County’s (UWEPC) mission, vision, and core 
values by addressing a key strategy: family home visitation 
programs. The Case Manager is responsible for providing 
needs assessment, service planning, and monitoring and 
evaluation of case management services to children and 
families enrolled in the Parents as Teachers Program, an 
evidence-based early childhood home visitation framework 
that builds strong communities, thriving families and children 
who are healthy, safe and ready to learn. 

 
MAJOR DUTIES &amp; RESPONSIBILITIES: 
The Parents as Teachers (PAT) Case Manager Responsibilities include: 

ï· Complete intake record and identify reasons for referral. 
ï· Assist participants enrolled in the PAT Program with basic needs. 
ï· Create and customize a service plan with each participant receiving case 

management services. 
ï· Monitor and evaluate the service plan as needed during services period. 
ï· Be in contact with the family monthly until terms on the service plan are 

addressed/provided/remedied. 
ï· Complete warm-hands off/referrals to entities in El Paso that are better 

suited/preferred to meet the needs of the PAT participants. 

 
Administrative Compliance for HOPES: 

ï· Complete data entry in data entry systems. 
ï· Maintain accurate and complete family file records. 
ï· Complete daily timesheets, staff weekly and monthly reports, monthly 

mileage and expense reports by set deadlines. 
ï· Participate in monthly reflective and administrative supervision sessions. 
ï· Recruit families to maintain a full caseload by conducting presentations in 

small or large groups. 
ï· Request donations and incentives for active participants in the PAT 

program. 
 


Professional Development 
ï· Complete at least 20 hours of professional development each year. 
ï· Attend all grant-required trainings. 

 
 
CROSS-FUNCTIONAL RESPONSIBILITIES: 
Community Engagement 

ï· Work effectively with other teams at United Way to provide appropriate 
support and value to partners. Leverage relationships to create additional 
opportunities with other organizations and individuals. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United 
Way of El Paso County’s mission, vision and core values becoming a 
defined community ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with 
local organizations, businesses and individuals. 


SKILLS AND COMPENTENCIES: 

Interpersonal Skills 

ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. 
Strong ability to distill and communicate complex issues and concepts to 
others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense 
of urgency, and sense of humor. 

 
Computer Skills 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, 
Excel), Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo 
Meeting, FaceBook Live, Microsoft Teams; Intermediate knowledge of case 
management software and workflow. 


Key Competencies 

ï· Cultivates 

o Equity Mindset 

o Network Mindset 

o Learning Mindset 

ï· Think Strategically 
Applies appropriate strategic logic to decisions and initiatives. Identifies 
efforts that will have the greatest strategic impact. 

ï· Promote Collaboration 
Fosters a sense of teamwork, leverages differences, and facilitates the 
effective interaction and contribution of others to achieve goals. 

ï· Engage and Inspire 
Articulates and inspires commitment to a plan of action aligned with 
organizational mission and goals. 

ï· Inspire Trust 
Gains the confidence and trust of others through principled leadership and 
sound business ethics. 

ï· Innovate 
Champions new ideas and initiatives and creates an environment that 
supports innovation. 

ï· Focus on Community 
Ensures the delivery of exceptional service and value to the communities 
we serve. 

Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create 
real social change that leads to better lives and healthier 
communities. This drives their performance and professional motivations. 

ï· Relationship-Oriented: Understands that people come before processes 
and is astute in cultivating and managing relationships toward a common 
goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through 
meaningful engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the 
common good: creating, resourcing, scaling and leveraging strategies and 
innovations for broad investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in 
growing and protecting the reputation and results of the greater network. 

. 


 
Qualifications--Knowledge, Education and Experience 
 
Must have a minimum of a bachelor's degree in Social Work or closely related 
field (counseling, psychology, etc.) and at least 3 years of work experience. 
Bilingual (English/Spanish) is required. 
 
The ability to extend emotional support to families in crisis with a non-judgmental 
attitude, offering compassion and strength in an objective manner. 
 
Leadership qualities to include the ability to give direction and to work 
cooperatively with peers and accept direction as needed. 
 
Knowledge of the non-profit sector is essential. Knowledge of community 
resources and ability to access needed services for families. 
 
Successful candidate must also embody personal attributes of honesty, integrity, 
professional behavior, tact, sense of urgency, and sense of humor. 
 
Must be able to work a flexible schedule with the possibility of early morning, 
evening, and weekend work. 
 
The physical demands described here are representative of those that must be 
met by an employee. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions. While performing the 
duties of this job the employee is regularly required to sit, talk, and/or hear. 
Continual use of the hands with wrist and finger movement using a keyboard is 
required. Specific vision abilities required by this job include long hours viewing a 
computer monitor screen and occasionally lifting up to 25 pounds. 
 
The employee may occasionally travel using personal vehicle and/or work 
outside normal office environment. Must possess a valid driver’s license, current 
auto insurance, and daily access to reliable vehicle. 
 
Must be able to pass a background check. 
 
The above statements are intended to describe the general nature and level of 
work being performed by the individual in this position. They are not intended to 
be an exhaustive list of all duties, responsibilities, and skills required of the 
position. Duties, responsibilities and activities may change at any time with or 
without notice. 
 
 
Job Classification Salary Range $30,000 - $35,000 
Full Time 
Non-Exempt 
 
Revised: December 2024

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