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Job Title: Finance &amp; Donor Relations Specialist Department: FinanceReports to: Senior Pledge Processor &amp; Team Lead&nbsp;Status: Hourly, Non-exempt, Full-timeSalary Classification: Level II&nbsp;Location: AlbuquerqueORGANIZATION: Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties: Bernalillo, Sandoval, Santa Fe, Torrance, and Valencia. Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.UWNCNM brings together donors, businesses, nonprofits, government, and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:<ul><li>· We value the visible and invisible qualities that make you who you are.</li><li>· We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.</li><li>· We believe that each United Way community member, donor, volunteer, advocate, and</li><li>employee must have equal access to solving community problems.</li><li>· We strive to include diversity, equity, and inclusion practices at the center of our daily</li><li>work.</li><li>We commit to using these practices for our business and our communities.</li></ul>PURPOSE:The Finance &amp; Donor Relations Specialist ensures a high level of personalized customer service to UWNCNM’s donors and agency partners, with a strong emphasis on accurate financial stewardship, donor account management, and efficient processing of donor gifts and designations. This includes providing consistent, dependable stewardship of Tocqueville Society donor relationships and gifts, ensuring that these valued contributors receive attentive support and reliable management of their philanthropic commitments. The role further supports donor engagement, financial reporting, and compliance, contributing to the organization’s fundraising and mission-driven goals.ESSENTIAL FUNCTIONS:Administration (70%)<ul><li>· Manages all donor and Tocqueville Society members’ accounts, including accurate data entry, record keeping, and reconciliation of pledges, payments, and financial adjustments.</li><li>· Tracks, completes and manages donor and Tocqueville Society members’ financial transactions including:</li><li>· Processing designation requests, payments, payment preferences, and pledges in the donor database and other databases, and utilizes the Prospect Management tool.</li><li>· Making financial adjustments to Tocqueville donors’ Personal Philanthropy Accounts working with the donors to accurately distribute their funds.</li><li>· Managing monthly, quarterly and annual pledge billing and reminders for Tocqueville and other donors.</li><li>· Coordinating bi-monthly financial payouts for Tocqueville donors (Two via ACH and two via check).</li><li>· Preparing pending payments and letters to agencies with each payout ensuring proper recognition of all gifts.</li><li>· Reconciles adjustments to donor pledges and payments.</li><li>· Ensures accurate records of donors and Tocqueville Society members’ contact information, personal data and pledge/payment data in donor database.</li><li>· In working closely with the Major Gifts Tocqueville Officer, tracks and manages member recommitments and recruitment of new members through Prospect Management tool in donor database.</li><li>· Collaborates with Investor Relations, Finance and IT teams to establish, edit and follow donor database and finance procedures including but not limited to input, support, and development of new procedures and processes for Tocqueville Society.</li><li>· Manages the acknowledgements of all Tocqueville Society pledges and payments through personal letters and statements.</li><li>· Distributes Tocqueville donors’ quarterly giving statements and annual tax letters/statements.</li><li>· Provides customer service, updates and communications for DonorLink and AgencyLink.</li><li>· Research returned agency checks and dissolved agencies.</li><li>· Oversees Designation Management, Payout Module, and AgencyLink database.</li><li>· Regularly review and update donor management processes and procedures to ensure accuracy and completeness, proactively identifying efficiencies and implementing improvements with management approval.</li><li>· Ensure compliance with internal controls, audit requirements, and financial reporting standards.</li><li>· Prepare and distribute financial reports, donor statements, and documentation for audits and reviews.</li><li>· Contributes to the organizational shared goal of raising funds to support the mission and initiatives.</li></ul>Donor Engagement and Customer Relationship Management (Internal and External) (30%)<ul><li>· Builds relationships with donors and Tocqueville Society members through personal interaction stewardship, and timely communication, including providing turn-key service to all Tocqueville Society members by supporting their payment and designation choices, acknowledging their gifts, facilitating recognition, and supporting Investor Relations with Tocqueville special events.</li><li>· Provides top-tier customer service to all donors, volunteers and agency partners.</li><li>· Respond to all donor concerns appropriately and in a positive manner.</li><li>· Drafts and sends personalized acknowledgments, thank-you letters, and reports.</li><li>· Attends donor and Tocqueville Society events and supports donor recognition activities.</li><li>· Responds to donor inquiries regarding financial transactions, account status, and giving options</li></ul>General &amp; Team Support:<ul><li>· Participates actively in fundraising initiatives and cross-functional projects by coordinating donor and stakeholder communications, handling tasks such as fundraising pledge and payment processing, to support our organizational goals, mission and initiatives.</li><li>· Attend all staff meetings and trainings, and events as required or assigned.</li><li>· Performs other duties and special projects as assigned.</li></ul>CORE COMPETENCIES:<ul><li>· Deliver the highest level of customer service to volunteers, donors and staff.</li><li>· Demonstrate strong financial acumen, attention to detail, and knowledge of basic bookkeeping or accounting, ensuring accuracy in donor account management and financial stewardship.</li><li>· Exhibit excellent written and oral communication skills, including clear, concise, and professional correspondence and interactions with donors, volunteers, and colleagues.</li><li>· Contribute creative ideas and solutions through effective communication, events, and projects.</li><li>· Maintain a high level of organizational and interpersonal skills, managing multiple projects and deadlines while remaining flexible to changing needs.</li><li>· Work independently and collaboratively, showing initiative, self-motivation, a positive attitude, adaptability, and a commitment to team success.</li><li>· Proficiently use Microsoft Office Suite, donor management software, and online research tools to manage and analyze data, compose and prepare reports, and support decision-making.</li><li>· Demonstrate practical experience with AI and data analysis tools to enhance operational efficiency and innovation, inform strategic decisions, and drive continuous improvement.</li><li>· Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks.</li><li>· Foster a welcoming and respectful workplace culture by working effectively with people from diverse backgrounds, actively committing to organizational values, and participating in team efforts to improve processes and outcomes.</li></ul>MINIMUM REQUIREMENTS:<ul><li>· Bachelor’s degree or 2 years’ experience in a financial/accounting role or administration.</li><li>· Experience in nonprofit donor stewardship, financial reporting, or accounting.</li><li>· Proficiency in all Microsoft Office products.</li><li>· Flexibility, independence, critical thinking and decision-making skills.</li><li>· The position requires a commitment to working in team settings, an understanding of internal and external customers, including staff and volunteer management.</li><li>· Excellent spelling and grammar, and good judgment.</li><li>· Ability to compile information, prepare reports and light bookkeeping.</li><li>· Effective time management, manage responsibilities independently and exercise initiative.</li></ul>Equipment Used:<ul><li>· Standard PC Office Equipment, telephone, computer, copy machine, printer, scanner, fax machine and related equipment</li><li>· Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering.</li></ul>PHYSICAL REQUIREMENTS/WORKING CONDITIONS/DEXTERITY:UWNCNM is a hybrid workplace. This position is scheduled to work 8 hours a day, 4 days a week Tuesday through Friday. The schedule combines work-from-home on Wednesdays and Fridays, with mandatory in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to attend in-office days other than Tuesdays and Thursdays. The hybrid work schedule is subject to change, and you may be required to work 100% in-office at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>· Position is primarily in a standard office environment and requires long periods of sitting at a desk and computer to accomplish duties and to stand for limited periods of time.</li><li>· Regular attendance is required in this position.</li><li>· Must be able to operate a personal computer at an acceptable rate of speed and to view computer monitors.</li><li>· On designated in-office days, the employee must be able to perform duties within a cubicle setting, maintaining focus and productivity in an environment with varying levels of ambient noise, including conversations and other typical office sounds.</li><li>· Must have access to reliable internet when working from home.</li><li>· Must be able to work occasional early mornings, evenings and weekends including but not limited to attending a variety of meetings and events.</li><li>· Must have the flexibility to adapt schedule to meet evolving business needs as necessary.</li><li>· Must possess a valid New Mexico driver’s license and have daily access to a dependable motor vehicle with insurance to commute to work on designated in-office days, and to use to attend offsite events, meetings, and other work activities, including those specific to the job.</li><li>· Must be able to lift and/or move up to 20 pounds unassisted and occasionally lift and/or move up to 40 pounds with assistance.</li><li>· Must be able to perform the essential functions of the job with reasonable accommodation.</li></ul>SALARY RANGE: $27.00 to $31.00 per hour, hourly, non-exempt, 32 hours per week, FTE (Full Time Employee)BENEFITS:Full-time employees (FTE) are eligible for health, dental, life and long-term disability insurance, a retirement plan, flexible spending account and voluntary insurance programs. We offer a tuition reimbursement plan, volunteer time off, and generous leave time. Part-time employees (PTE) may be eligible for some of these benefits.UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.&nbsp;HOW TO APPLY:Interested applicants, or if you have additional questions, must supply a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by January 25, 2026. Reference in the subject line: Application for Finance &amp; Donor Relations Specialist.

United Way of North Central New Mexico

United Way of Central New Mexico

Finance & Donor Relations Specialist Job Description

JOB TITLE:&nbsp; FAMILY SYSTEM SPECIALISTREPORTING TO:&nbsp; FAMILY SYSTEM MANAGERDEPARTMENT:&nbsp; 211 OCPOSITION:&nbsp; FULL-TIME / NON-EXEMPT&nbsp;Purpose of PositionThe Family System Specialist plays a critical role in supporting the Family Coordinated Entry System (FCES) by facilitating equitable access to homeless services for families experiencing homelessness in Orange County. This position fosters collaboration among community partners, ensures consistent service delivery across designated Access Points, and upholds best practices in client care. The Specialist is responsible for monitoring data quality, providing training and technical assistance, and enhancing system-wide coordination to improve outcomes for vulnerable families.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Access Point Support &amp; System Coordination<ul><li>Serve as the primary liaison for Access Points within the assigned Service Planning Area.</li><li>Identify service gaps and inconsistencies in care; escalate concerns to the Family System Manager.</li><li>Ensure Access Points adhere to FCES standards and protocols.</li><li>Respond to operational needs and provide ongoing support to Access Point staff.</li><li>Assist in the development and implementation of new resources and services.</li><li>Strengthen quality assurance processes for data collection and service tracking.</li><li>Deliver technical assistance, training, and coaching to Access Point teams.</li></ul></li><li>Data Management &amp; Reporting<ul><li>Monitor and analyze FCES data to identify trends, gaps, and opportunities for improvement.</li><li>Collaborate with the Family System Manager to meet reporting requirements and inform strategic decisions.</li><li>Prepare regular reports, presentations, and visual data summaries (charts, graphs, etc.).</li><li>Utilize HMIS and other data systems to generate monthly, quarterly, and annual performance reports.</li></ul></li><li>Service Coordination &amp; Client Advocacy<ul><li>Collaborate with partner agencies to address housing barriers for high-needs families.</li><li>Advocate for appropriate services and resources for unhoused or at-risk households.</li><li>Facilitate warm handoffs to service providers to ensure continuity of care.</li><li>Provide tailored support and technical guidance to Access Points serving vulnerable populations.</li></ul></li><li>System Leadership &amp; Community Engagement<ul><li>Co-lead monthly FCES All-User Meetings to share updates, best practices, and training opportunities.</li><li>Maintain accurate and confidential records in accordance with professional standards.</li><li>Share success stories, progress updates, and key metrics with the Family System Manager.</li><li>Participate in internal meetings, match meetings, and other FCES-related gatherings.</li><li>Represent FCES at community meetings, subcommittees, and public events.</li><li>Cultivate and strengthen partnerships with agencies and service providers across Orange County.</li></ul></li></ul>&nbsp;Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree in Human Services, Communications, or a related field; equivalent experience considered.</li><li>HMIS/Clarity experience is required.</li><li>Proficiency in data management and reporting tools; intermediate to advanced skills in Microsoft Excel.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Valid California Driver’s License and current auto insurance as required by state law.</li></ul>&nbsp;Compensation<ul><li>Commensurate with experience, education, and market, $24-$27 per hour. Competitive benefits.</li></ul>&nbsp;Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>&nbsp;Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.&nbsp;Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.&nbsp;Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

Orange County United Way

Family System Specialist

POSITION SUMMARY Dentist’s responsibilities include developing suitable treatment plans for patients, keeping an accurate record of all appointments, diagnoses, and treatments, and answering patients’ questions. ESSENTIAL DUTIES &amp; RESPONSIBILITIES 1. To provide a wide range of dental services including, but not limited to: • Review Triage information • Diagnose and Recommendations for Treatment • Provide Treatment: Extractions (simple/surgical) and Restorations (amalgam/composite) • Prescribe Preventive Treatment: Prophylaxis, Debridement, Scaling and Root Planing • Provide Patient Education Support for Dental Pain Management • Follow Protocol for Documentation: Diagnosis, Treatments, Prescriptions • Complete reports as directed • Provide indirect supervision to Volunteer Residents on-site, Hygienists, and Dental Assistants 2. To participate, with the division director in the evaluation of staff assigned. 3. To provide clinical services in preventive, restorative, and curative dentistry; performs professional work in the field of dentistry governed generally by broad instructions, objectives, and policies. 4. To participate in staff meetings and training programs as directed and to the extent necessary to maintain currency of credentials and to assure knowledge and skills necessary for required professional practice.5. To serve on Agency and community committees and otherwise represent the Agency as requested by the Division Director. REQUIRED &amp; PREFERRED QUALIFICATIONS Required • DDS or DMD from an accredited university with a current South Carolina dental license Preferred • Experience with FUSE dental software &nbsp;PHYSICAL REQUIREMENTS • Sitting, standing, and walking for long periods • Tolerating moderate noise levels from dental and other office equipment. • Maintaining professionalism in stressful situation. • Frequent bending, twisting, and position changes to examine and service patients. &nbsp;

United Way of the Midlands

Dentist

Position SummaryThe Case Manager will play a central role in implementing the Integrated Patient Care Program by overseeing frontline care coordination activities. Reporting to the Program Manager, the Case Manager will directly supervise Social Workers and Community Health Workers and work closely with partner agencies to ensure patients receive coordinated medical, dental, vision, and social support services. In addition to supervising Social Workers and Community Health Workers, the Case Manager maintains an active case management portfolio to support direct service delivery and model best practices in integrated care coordination.This role focuses on execution, care coordination, team supervision, and partner engagement, ensuring program strategies translate into measurable patient outcomes.Key ResponsibilitiesCare Coordination &amp; Supervision<ul><li>Supervise Social Workers and Community Health Workers, providing guidance, training, and performance support.</li><li>Coordinate patient referrals, follow-up, and care navigation across partner clinics and service providers.</li><li>Ensure consistent use of common intake, referral, and documentation processes.</li></ul>Program Implementation<ul><li>Work with the Program Manager to implement program strategies related to social determinants of health, patient education, and telemedicine.</li><li>Support integration of community health workers and student interns into program operations.</li><li>Monitor patient progress and service utilization to support outcome measurement.</li></ul>Partner Collaboration<ul><li>Serve as a day-to-day operational contact for partner agencies related to case management and referrals.</li><li>Participate in partner meetings and continuous improvement discussions.</li><li>Help identify gaps in services and opportunities to strengthen referral pathways.</li></ul>Data, Reporting &amp; Quality Improvement<ul><li>Track case management activities, referrals, and patient outcomes.</li><li>Contribute to quarterly reviews of individual- and system-level outcomes.</li><li>Support documentation of best practices and program learnings for replication.</li></ul>Qualifications<ul><li>Bachelor’s degree required; Master’s degree in Social Work, Public Health, or related field preferred.</li><li>Minimum 3–5 years of experience in case management, care coordination, or community-based health services.</li><li>Experience supervising staff or leading frontline teams preferred.</li><li>Familiarity with social determinants of health, community resources, and patient navigation.</li><li>Strong interpersonal, organizational, and documentation skills.</li><li>Ability to work collaboratively across multiple organizations and disciplines.</li></ul>&nbsp;

Case Manager - Integrated Patient Care Program

Position SummaryThe Program Manager will lead the day-to-day management and implementation of the Integrated Patient Care Program funded by The Duke Endowment. Reporting to the WellPartners Executive Director, this role provides overall program leadership, coordination, and accountability across partner agencies. The Program Manager will oversee case manager and program staff and will serve as the primary point of contact for external partners and funders.This position requires strong experience in program management, grants management, operations, and cross-sector collaboration, with a focus on integrating care, addressing social determinants of health, and improving patient outcomes.Key ResponsibilitiesProgram Leadership &amp; Management<ul><li>Lead daily operations of the Integrated Patient Care Program, ensuring alignment with grant objectives, timelines, and outcomes.</li><li>Oversee program staff, case management functions, social workers, community health workers, interns, and contractors.</li><li>Serve as the primary liaison to partner organizations, including Lexington Health, United Way of the Midlands, Good Samaritan Clinic, and The Free Medical Clinic.</li><li>Coordinate implementation of common intake, referral, and patient education processes across partner clinics.</li></ul>Grants Management &amp; Compliance<ul><li>Manage grant reporting, documentation, and compliance requirements in coordination with WellPartners leadership and fiscal partners.</li><li>Track program deliverables, outputs, and outcomes in alignment with Duke Endowment reporting standards.</li><li>Support sustainability planning, including diversification of funding and preparation for future grant opportunities.</li></ul>Operations &amp; Continuous Improvement<ul><li>Establish and maintain program workflows, performance metrics, and feedback loops.</li><li>Facilitate monthly partner meetings and quarterly outcome reviews.</li><li>Oversee development of program documentation and replication materials for use in other communities.</li></ul>Strategic &amp; External Engagement<ul><li>Represent WellPartners in partner, funder, and stakeholder meetings related to integrated care.</li><li>Support fundraising and partnership development efforts tied to program sustainability and growth.</li><li>Collaborate with senior leadership to align program activities with WellPartners’ broader strategic goals.</li></ul>Qualifications<ul><li>Bachelor’s degree required; Master’s degree in Public Health, Social Work, Nonprofit Management, or related field preferred.</li><li>Minimum 5–7 years of experience in program management, preferably in healthcare, social services, or nonprofit settings.</li><li>Demonstrated experience managing grant-funded programs and cross-organizational partnerships.</li><li>Strong operational, organizational, and communication skills.</li><li>Experience supervising multidisciplinary teams.</li><li>Knowledge of social determinants of health and integrated care models strongly preferred.</li></ul>

Program Manager - Integrated Patient Care Program

United Way of Lancaster is looking for a Diversion Resource Navigator in Berks County to join our PA 211 East team. United Way for over 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. If you are a passionate and dedicated individual with a desire to make a difference, we’d like to talk to you. This position is responsible for providing information, referral and prescreening for Berks County Housing programs. Exceptional customer service and accurate data recording is essential in this position, while acting in accordance with our values, vision, and mission. This position is full time and will be in person and traveling to sites. Must be flexible with the scheduled hours.Responsibilities:<ul><li>Help to implement diversion programs, ensuring compliance with policies, procedures, and legal requirements</li><li>Track program capacity, participant progress, and service utilization</li><li>Point of contact for referrals</li><li>Conduct intake assessments to identify participant needs, risks, and strengths</li><li>Develop individual diversion plans and connect participants to appropriate services</li><li>Maintain regular contact with participants to monitor progress, address barriers, and encourage engagement</li><li>Provide training and presentations to staff and partners about diversion program goals, eligibility, and processes</li><li>Maintain accurate, confidential case records and documentation</li><li>Track program outcomes and prepare reporting for internal leadership</li><li>Use data to identify trends, improve program effectiveness, and support grant reporting</li><li>Use de-escalation techniques and trauma-informed practices</li><li>This position will be out in the field and traveling 50% of the time</li></ul>Qualifications-<ul><li>High School Diploma or GED required</li><li>Degree in Social Work or equivalent experience preferred</li><li>Bilingual in Spanish and English required</li><li>Valid Driver's License is required</li><li>Clearances are required with relevance to the position</li></ul>This is a full-time hourly, non-exempt position, paying $20.00hrPlease send resume and cover letter to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. &nbsp;No phone calls please.United Way is an Equal Opportunity Employer&nbsp;

United Way of Lancaster County

Diversion Resource Navigator - Berks County

WHO WE ARE For more than 100 years, Heart of West Michigan United Way has been dedicated to strengthening our local communities and driving lasting change. With a regional touch in Kent, Ottawa, and Allegan counties we're here, always listening and ready to respond. Working together with our neighbors, we're strengthening local resilience and advancing financial security, health, youth opportunity, and community resiliency to build a thriving community for all. Learn more about us here: <a href="https://www.hwmuw.org/" target="_blank">https://www.hwmuw.org/</a> The Coalition to End Homelessness / Continuum of Care (CoC) The Grand Rapids Area Coalition to End Homelessness serves as the Housing Continuum of Care for Grand Rapids, Wyoming, and Kent County. Our mission is to make homelessness rare, brief, and one-time by coordinating planning efforts, leveraging resources, and fostering collaboration among 50–60 member organizations. Learn more about us here: <a href="https://endhomelessnesskent.org/" target="_blank">https://endhomelessnesskent.org/</a> ARE YOU EXCITED ABOUT THIS HMIS ADMINISTRATOR JOB?Do you have a passion for data, technology, and making a real impact in your community? Join the Grand Rapids Area Coalition to End Homelessness as our HMIS Administrator and help us achieve our mission of making homelessness rare, brief, and one-time. ARE YOU THE HMIS ADMINISTRATOR WE ARE LOOKING FOR?As the HMIS Administrator, you will lead the administration and analysis of the Homeless Management Information System (HMIS) for the Continuum of Care (CoC). Your work will inform strategy, improve data quality, and support community-wide efforts to end homelessness. You’ll collaborate with local agencies, provide training, and ensure compliance with HUD, State of Michigan, and CoC requirements. &nbsp;What will you be doing?<ul><li>Oversee HMIS operations and ensure compliance with federal, state, and local policies.</li><li>Analyze and report data to inform strategic decisions and improve system performance.</li><li>Develop dashboards and visualizations to track progress and identify gaps.</li><li>Train and support HMIS users to maintain high data quality.</li><li>Prepare and submit required reports, including PIT, AHAR, APR, and HUD performance measures.</li><li>Collaborate with community partners and attend relevant meetings and trainings.</li></ul> SCHEDULE This is a full-time, exempt position (37.5 hours/week) with a hybrid schedule requiring at least two in-office days per week. Flexible hours between 8:00 AM and 5:30 PM, Monday through Friday. Occasional evening or weekend work may be required for special projects or events. SOME KNOWLEDGE AND SKILLS REQUIRED FOR THE POSITION ARE<ul><li>Proficiency in Microsoft 365 (Word, Excel, PowerPoint, OneDrive).</li><li>Experience with database management, data analysis, and visualization tools (Tableau, Power BI).</li><li>Technical skills in MS Access, Excel, and SQL.</li><li>Strong analytical, communication, and project coordination skills.</li><li>Ability to work independently, manage multiple priorities, and meet deadlines.</li><li>Knowledge of housing/homeless services and nonprofit sector preferred.</li></ul> Compensation and Benefits: Salary Statement:&nbsp;The typical offer range for this role is from minimum to midpoint, with the midpoint representing the average pay for this in a market scope. Please note that this range represents the pay range for all positions in the job grade for which this position belongs to. The salary offer considers a variety of factors relevant to this position, which includes knowledge, skills, and experience, as well as internal equity and alignment with market data. The minimum salary for this role is $46,000/annually. We offer a competitive benefit package for full-time employees that includes:&nbsp;<ul><li>Medical, Dental and Vision Insurance</li><li>401(k) plan with employer match</li><li>Employer paid group Life/AD&amp;D and Long-term Disability</li><li>Flexible Spending Account</li><li>A generous PTO plan that includes Personal/Sick time, Vacation time, Paid Holidays and Floating Holidays</li><li>Summer Fridays</li><li>Pine Rest Employer Assistance Program for ALL household members</li><li>Paid holiday time between December 28 and New Years Day</li></ul>&nbsp; PLEASE SEE FULL JOB DESCRIPTION FOR MORE DETAILS.

Heart of West Michigan United Way

Continuum of Care - HMIS Administrator

&nbsp;JOB TITLE:&nbsp; &nbsp;SPECIALIST, EVENTS&nbsp;REPORTING TO:&nbsp; DIRECTOR, SPECIAL EVENTS AND ANNUAL GIVING&nbsp;DEPARTMENT:&nbsp; &nbsp;DEVELOPMENT&nbsp;POSITION:&nbsp; &nbsp;FULL-TIME / NON-EXEMPT&nbsp;Purpose of PositionThe Specialist, Events is a dynamic and detail-oriented fundraising professional responsible for the coordination, planning, and execution of Orange County United Way’s signature fundraising. This role is critical to advancing the organization’s mission by delivering high-impact experiences that maximize revenue, deepen donor engagement, and strengthen community partnerships. The Specialist, Events will lead strategies to drive event-based fundraising—including sponsorships, auctions, raffles, wine pulls, and other revenue-generating activities—while ensuring every sponsor receives the full suite of promised benefits. This position also manages all event logistics to create seamless, impactful experiences for donors and partners.&nbsp;Orange County United Way’s signature fundraising events include:<ul><li>Scorecard Event&nbsp;</li><li>Women’s Philanthropy Fund Breakfast</li><li>Rally for Change Corporate Recognition Event</li><li>Gala/Fall Fundraiser</li></ul>&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Solicit and secure event sponsorships, ensuring alignment with organizational goals and revenue targets.</li><li>Steward corporate sponsors, ensuring fulfillment of all promised benefits and exceptional donor experience.</li><li>Develop and implement strategies for event-day fundraising activities, including auctions, raffles, wine pulls, and other revenue streams, with attention to pricing, packaging, and donor appeal.</li><li>Lead end-to-end logistics for signature events, vendor coordination, production schedules, staffing, and post-event analysis.</li><li>Provide daily operational and planning support to the Director, Special Events and Annual Giving, ensuring timelines and deliverables are met.</li><li>Assist in all aspects of event planning and execution, including budgeting, communications, and creative development.</li><li>Participate in early morning, evening, and occasional weekend events and meetings, as required.</li><li>Contribute creative ideas and innovative solutions to elevate event experiences and maximize fundraising outcomes.</li><li>Work in lockstep with Event Coordinator for each signature event to ensure finances are accurate and logistics are all covered.&nbsp;</li><li>Perform other duties and special projects as assigned.</li></ul>&nbsp;Job Requirements /Technical Knowledge<ul><li>Minimum of 3 years of experience in event planning, nonprofit development, or related fields.</li><li>Proven track record in managing event logistics and providing high-level administrative support.</li><li>Experience working directly with donors, sponsors, and volunteer leaders.</li><li>Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint); advanced Excel skills preferred.</li><li>Familiarity with CRM systems; experience with Andar is a plus.</li><li>Bachelor’s degree preferred.</li><li>Strong organizational and project management skills with attention to detail.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Reliable transportation and a clean driving record required for travel throughout Orange County.</li></ul>&nbsp;Compensation<ul><li>Commensurate with experience, education, and market, $30-$36 per hour. Competitive benefits.</li></ul>&nbsp;Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read&nbsp;and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>&nbsp;Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.&nbsp;Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.&nbsp;Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

SPECIALIST, EVENTS 

&nbsp;JOB TITLE:&nbsp; &nbsp;DIRECTOR, MAJOR GIFTSREPORTING TO:&nbsp; CHIEF PHILANTHROPY OFFICER&nbsp;DEPARTMENT:&nbsp; &nbsp;PHILANTHROPY&nbsp;POSITION:&nbsp; FULL-TIME/EXEMPTPurpose of PositionOrange County United Way seeks a dynamic and strategic fundraising professional to serve as Director, Major Gifts, with a key leadership role overseeing the Alexis de Tocqueville Society—a distinguished group of philanthropists contributing $10,000 or more. This individual will direct all Tocqueville Society efforts in Orange County, including managing the Tocqueville Cabinet, stewarding members, leading year-round society engagement events, and driving both renewals and—most critically—new member acquisition.In addition, the Director will lead efforts to cultivate, solicit, and steward a portfolio of donors contributing between $10,000 and $100,000, while advancing relationships with prospects capable of making six-figure gifts. The Director will play a pivotal role in driving philanthropic revenue to support our mission and programs.The ideal candidate is a relationship-builder with a deep understanding of donor motivations, a compelling communicator, and a results-oriented fundraiser with a proven track record in major gifts. This role requires a high level of emotional intelligence, strategic thinking, and the ability to inspire donors and volunteers alike.Key Duties and Responsibilities&nbsp;<ul><li>Alexis de Tocqueville Society Leadership&nbsp;<ul><li>Provide strategic leadership for the Tocqueville Society, ensuring strong volunteer empowerment, engagement, stewardship, and growth.</li><li>Manage and support the Tocqueville Cabinet, including meeting planning, volunteer engagement, and partnership on cultivation and solicitation strategies.</li><li>Lead efforts to renew and upgrade current Tocqueville members and, especially, to acquire new members through targeted outreach and cultivation.</li><li>Support volunteer leaders in their fundraising efforts.</li><li>Oversee all Tocqueville Society stewardship and engagement events throughout the year.</li><li>Serve as the primary relationship manager for a portfolio of Tocqueville-level donors and prospects.</li></ul></li><li>Fundraising &amp; Portfolio Management<ul><li>Secure major gifts ranging from $10,000 to $100,000, with a goal of raising&nbsp;$1.5 million annually within two years.</li><li>Manage a portfolio of&nbsp;100–125 major donors and prospects, ensuring consistent engagement and stewardship.</li><li>Identify, qualify, cultivate, solicit, and steward donors to meet and exceed activity metrics and revenue goals.</li><li>Develop and execute individualized donor strategies and moves management plans.</li></ul></li><li>Donor Engagement &amp; Stewardship<ul><li>Conduct direct, face-to-face solicitations regularly.&nbsp;Meet weekly goals of having at least 3-4 face-to-face donor visits each week.&nbsp;</li><li>Ensure timely and meaningful donor recognition, both public and private.</li><li>Help donors achieve their philanthropic goals through strategic engagement with our organization.</li></ul></li><li>Collaboration &amp; Leadership<ul><li>Partner with staff and volunteer leadership to leverage relationships and expand donor networks.</li><li>Collaborate closely with the development teams to align fundraising strategies.</li><li>Work with the Chief Philanthropy Officer to set annual goals and strategies.</li></ul></li><li>Systems &amp; Reporting<ul><li>Utilize donor database and prospect research resources to track engagement and inform strategy.</li><li>Maintain accurate and timely records of donor interactions, contact reports, and meeting preparation.</li><li>Meet weekly expectations for database entries and updates to donor plans.</li></ul></li><li>Events &amp; Representation<ul><li>Attend and support donor cultivation events, organizational functions, and community engagements as needed.</li><li>Always represent Orange County United Way with professionalism and passion.</li></ul></li><li>Other Duties<ul><li>Perform additional responsibilities as assigned to support the success of Orange County United Way and the philanthropy team.</li></ul></li></ul>Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree from an accredited institution preferred.</li><li>3–5 years of nonprofit fundraising experience, with a strong record of securing major gifts and meeting revenue goals.</li><li>Demonstrated success in cultivating and soliciting&nbsp;six-figure gifts.</li><li>Deep understanding of donor engagement, stewardship, and relationship management.</li><li>Familiarity with Orange County and/or Southern California philanthropic landscape preferred.</li><li>Proficiency in donor databases, prospect research, and wealth screening tools.</li><li>Exceptional written and verbal communication skills; able to inspire and motivate.</li><li>Strong interpersonal skills with a collaborative, empathetic, and donor-centric approach.</li><li>Highly organized and detail-oriented; able to manage multiple priorities and meet deadlines.</li><li>Comfortable working with senior leadership, including the CEO and executive team.</li><li>Passionate about the mission and values of Orange County United Way.</li><li>Willingness to work evenings and weekends as needed; reliable transportation required.</li><li>Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word); experience with Zoom, Teams, and Andar a plus.</li></ul>Compensation<ul><li>Commensurate with experience, education, and market, $90,000-$120,000. Competitive benefits.</li></ul>Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open&nbsp;to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

DIRECTOR, MAJOR GIFTS

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Vice President, Transformational Change Management leads the implementation of change practices to realize the United Way Transformation, a comprehensive global program to ensure that United Way is impactful, relevant, and sustainable in its next century of service. As a senior leader in United Way Worldwide’s Transformation Realization Office, the successful candidate will be a seasoned change-management practitioner who embraces and applies UWW’s change methodology to deliver large-scale transformation. The position is ultimately accountable to the UWW President and CEO, the initiating sponsor of the United Way Transformation.&nbsp;&nbsp;The Vice President will apply a broad range of skills to advance successful and large-scale change in a complex, federated, global nonprofit environment. Combining technical acumen with outstanding management, political savvy, engagement skills, and emotional intelligence, the leader will oversee transformational change management for multiple interdependent workstreams in a fast-paced and demanding environment.&nbsp;&nbsp;The Vice President, Transformational Change Management will partner actively with United Way network leaders and UWW colleagues to ensure seamless, quality change execution.&nbsp;Additionally, the Vice President will engage the Vice President, Learning &amp; Leadership Development to build change capability within the United Way network to make it a core competency of the organization.&nbsp;&nbsp;The ideal candidate will actively champion United Way’s mission to improve lives by mobilizing the caring power of communities around the world, and our vision: a world where every person in every community is thriving. The Vice President will demonstrate a deep commitment to fully realizing the promise of United Way’s transformation.&nbsp;&nbsp;&nbsp;KEY RESPONSIBILITIES / ESSENTIAL DUTIES OF POSITION:The Vice President, Transformational Change Management will:<ul><li>Lead the change-management practices to successfully achieve the goals of the United Way Transformation across the global federation of 1,000+ local United Ways</li><li>Lead multiple workstreams to fully achieve the change-management goals of United Way 2030, a five-year network-wide plan that is the first major chapter in the multiyear United Way Transformation</li><li>Manage a complex, dynamic, integrated change portfolio</li><li>Oversee successful on-time delivery of transformation commitments, both the installation of change activities and full realization of the transformation’s promise</li><li>Design and facilitate successful change engagements with a wide array of stakeholders, from senior executives and board members to emerging leaders</li><li>Design and deliver dynamic large-scale change campaigns across a global environment</li><li>Ensure full and seamless integration of United Way 2030 change efforts with ongoing business operations and annual operating goals</li><li>Build and manage a global change network to deploy the transformation across 34+ countries and within United Way Worldwide</li><li>Manage the communication, measurement, and reporting related to the United Way Transformation, including successful achievement of specific change-management goals across the global United Way network and within United Way Worldwide&nbsp;</li><li>Co-create and lead the implementation of change-capability building for the United Way network</li></ul>&nbsp;&nbsp;JOB REQUIREMENTS<ul><li>Bachelor's required</li><li>10+ years of senior-level change-management experience, including 5+ years in guiding successful, large-scale strategic transformations</li><li>Sound judgment and decision-making in a complex distributed environment</li><li>Commitment to embrace and apply the United Way change methodology, incorporating their own change experience while sustaining the integrity of a well-established process founded on Daryl Conner's Strategy Execution Framework</li><li>Skills in managing a large-scale change portfolio, including excellent planning and integration skills, and the ability to manage many moving parts to achieve impact</li><li>Engagement with a wide variety of change sponsors, agents, and stakeholders</li><li>Influence, political savvy, and the relationship-building skills to lead effectively in a federated work environment without corporate controls&nbsp;</li><li>Leadership skills to oversee and manage critical business processes on behalf of an organization</li><li>Operational oversight of a change-management team</li><li>Outstanding collaboration, facilitation, and communication skills appropriate for a global work environment</li><li>Ability to thrive in a fast-paced, demanding, agile work environment</li><li>Exceptional people-management skills&nbsp;</li><li>Innovative, future-focused leadership</li><li>Passion for nonprofit, community-strengthening work</li></ul>&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. &nbsp;It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work onsite in the Alexandria, VA location; relocation assistance is not offered.&nbsp;&nbsp;SALARY STATEMENTThe salary range for this position is currently $175,000 to $191,000 per year. Salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.&nbsp;&nbsp;ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.&nbsp;We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.&nbsp;&nbsp;

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