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POSITION SUMMARY Supervise 211 and Crisis Services Specialists and provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Constantly monitor incoming contacts (calls, chats, texts, and emails) and Specialists’ interactions for timely response, intervention, and quality service.</li><li>Provide technical support to Specialists and address any issues and outages.</li><li>Constantly answer inbound chat, text, and email client contacts and complete outbound crisis/suicide follow ups calls.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with Specialists and contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients when appropriate and assist Specialists in understanding when advocacy is needed.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Assist Specialists by conducting interventions with contacts in imminent safety risk situations.</li><li>Initiates debrief meetings with Specialists following challenging contacts (suicide, homicide, child abuse, human trafficking, domestic violence, etc.) to review protocols used, provide feedback and coaching, and ensure personal self-care techniques are used, as necessary.</li><li>Accurately document all meetings with direct reports on a regular basis to ensure effective communication, coaching, and professional development, and conduct formal performance reviews.  </li><li>Collaborate with Managers or Directors to address performance concerns and departmental processes to enhance quality assurance outcomes.</li><li>Occasionally answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral calls when needed.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Be available in times of emergency and/or disasters.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Be able to attend all required in-person and virtual meetings.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Inform USA CRS or CRS-DC certification preferred.</li><li>CIRS or Crisis Worker certification preferred.</li><li>Two years in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>One year of supervisory or coaching experience preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client and staff needs and show sensitivity to issues.</li><li>Excellent organizational skills with the ability to quickly adapt to a changing call volume while maintaining standards of high quality required.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. </li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer and staff interaction.</li><li>Reliable transportation required.</li></ul>CORE VALUES<ul><li>PASSION: Dive in – Create enthusiasm and inspire others.</li><li>AUTHENTICITY: Be Real – Keep it honest and set the example.</li><li>COLLABORATION: Live United – Work together and mobilize for change.</li><li>EMPOWERMENT: Own it – Be courageous and make it happen.</li></ul>DIVERSITY, EQUITY &amp; INCLUSION STATEMENTHeart of Florida United Way is committed to creating a rich, diverse work environment and supportive community that not only accepts differences, but also embraces and celebrates them. We are committed to being a health and human service leader that meets the needs of our diverse community. Our clients come from all walks of life and so does the team at United Way. Our vision for diversity and inclusion is to ensure that all of Heart of Florida United Way’s business policies, procedures, and practices are respectful of all individuals. Our belief is that the best way to accomplish this is to maintain a culture that utilizes the diversity of ideas, the collaboration of different perspectives, to courageously share thoughts and encourage others to do the same. Diversity and inclusion are at the heart of what it means to LIVE UNITED and are fundamental to achieving our mission and impact goals in education, income, and health. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.   Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.   401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.   Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.  Full-time employees start accruing vacation time (2 weeks your 1st year), sick time (1 day/mo.), and personal time (2 days/year) off upon hire, with generous carry over and accruals.

211 & CRISIS SERVICES SUPERVISOR

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United Way of El Paso County is committed to improving the lives and futures of all people 
in the community. We bring together expertise, funding and volunteer support to positively 
impact education, health, basic needs, and financial stability. In partnership with others, 
we work to eliminate inequities experienced by diverse populations so that all people have 
a safe, healthy home environment, achieve their educational potential, and increase their 
financial stability. We commit to building bridges across cultural, racial, religious, and 
economic boundaries. 

POSITION: PHILANTHROPY &amp; RELATIONS MANAGER 
 
REPORTS TO: Director of Philanthropy 
 
Purpose: The Philanthropy &amp; Relations Manager supports the mission of 

United Way of El Paso County (UWEPC) by developing strategies 
to grow and enhance donor networks; leading philanthropy for new 
major donor and corporate investment giving efforts; and providing 
support for grant research and coordination. 


MAJOR DUTIES &amp; RESPONSIBILITIES: 


PHILANTHROPY 

Donor Networks – 50% 

ï· Manage and lead donor networks, Tocqueville, Leadership, United Way Young 
Leaders Society, and RISE: 

o Establish and maintain staff support at all levels of leadership involvement 
(Advisory Board, Planning Committee(s), etc.). 

o Provide staff leadership and/or support for year-round engagement and 
activity plan: 

ï§ Speaker series, 
ï§ Volunteer projects, 
ï§ Leadership development, 
ï§ Networking events. 

o Collaborate with Directors of Philanthropy and Marketing to develop, 
coordinate, and execute comprehensive social media and digital 
marketing/outreach efforts i.e. Websites, Facebook, Twitter, Snapchat, and 
Instagram. 

ï· Research and develop new donor networks to engage targeted communities. 
ï· Develop strategies to expand donor networks group donor base and create 

campaigns around engaging more members at the corporate level. 
ï· Track and update donor networks group membership through donor management 

software. 

o Timely entry of member information into the data management system. 


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o Cross-department coordination to ensure accuracy of network lists and 
updated contact information. 

ï· Ensure integration of donor network activities with all UWEPC departments and 
programs as well as maintaining direct ties to UWEPC mission and strategy. 

ï· Collect, organize, and report data related to donor engagement including Global 
Results Framework common indicators. 

ï· Plan and execute donor and sponsor recognition and “thank you” efforts. 

Philanthropy – 25% 

ï· Support Director of Philanthropy’s recruitment of new donors. 

ï· Assist to implement strategies that meet goals within workplace giving campaigns 
and year-round corporate engagement needs. 

ï· Assist in gathering and analyzing donor data and metrics related to engagement 
to determine the best methods of outreach as well as areas of impact of most 
interest for current and potential donors. Utilize findings to customize and tailor 
messaging and engagement opportunities. 

ï· Conduct presentations to employees, key executives, and other special interest 

groups. 

ï· Assist with annual Appreciation Luncheon to solicit table sales from corporate 
donors, ensuring corporate donors are appropriately acknowledged and 
coordinating thank-you’ s and appreciation gifts. 

Grant Research and Coordination – 25% 

ï· Research and identify grant opportunities that align with UWEPC’s mission, 
initiatives and impact programs. 

ï· Works with leadership team to develop a thorough understanding of 
organizational priorities and develop and implement an annual grants strategy to 
secure new and maintain renewable grant funding. 

ï· Conduct the full range of activities required to prepare and submit timely and 
compelling grant proposals/applications. 

ï· Works and collaborates with key staff to ensure that essential elements of the 
grant project are gathered and communicated in documents. 

ï· Establishes and maintains relationships with public and private funders. 


QUALIFICATIONS—KNOWLEDGE, EDUCATION AND EXPERIENCE: 
Bachelor’s degree in subjects related to public relations, communications, marketing, or 
social services, plus five years of volunteer or work experience and/or an equivalent 
combination of education and experience related to the duties of the position. 

Knowledge of the non-profit sector is a plus. 

Ability to work in a fast-paced environment. 

Experience serving on a board of directors is a plus. 


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Experience or the ability to quickly learn and use a variety of other software platforms (e.g. 
Salesforce Upic, Asana) 

Experience in event planning is a plus. 

Must be able to work a flexible schedule with the possibility of early morning, evening, and 
weekend work. 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, Excel); 
Intermediate knowledge of social media and website management platforms i.e. 
Facebook, Twitter, Snapchat, Instagram, Wix; and Intermediate knowledge of virtual 
meeting platforms i.e. Zoom, GoToMeeting, Facebook Live, Microsoft Teams. 

Valid driver’s license, insurance and vehicle required. 

The physical demands described here are representative of those that must be met by 
an employee. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. While performing the duties of this job the 
employee is regularly required to sit, talk, and/or hear. Continual use of the hands with 
wrist and finger movement using a keyboard is required. Specific vision abilities required 
by this job include long hours viewing a computer monitor screen and occasionally lifting 
up to 25 pounds. 

The above statements are intended to describe the general nature and level of work being 
performed by the individual in this position. They are not intended to be an exhaustive list 
of all duties, responsibilities, and skills required of the position. Duties, responsibilities and 
activities may change at any time with or without notice. 


SKILLS AND COMPENTENCIES: 

Experience working in collaborative environments and cross functionally to achieve goals. 

Strong project and time management, process improvement, or other applicable 
experience. 

Strong analytical skills using data to support decisions. 

Problem-solver and self-starter who initiates solutions; collaborates and negotiates 
effectively with team members, partners, and stakeholders. Strong ability to distill and 

communicate complex issues and concepts to others. 

Personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and 
sense of humor. 
 
Champions new ideas and initiatives and creates an environment that supports innovation. 
 
Articulates and inspires commitment to a plan of action aligned with organizational mission 
and goals. 
 
Ensures the delivery of exceptional service and value to the communities we serve. 
 
 

Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create real 
social change that leads to better lives and healthier communities. This drives 
their performance and professional motivations. 


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ï· Relationship-Oriented: Understands that people come before processes and is 
astute in cultivating and managing relationships toward a common goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through meaningful 
engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the common good: 
creating, resourcing, scaling and leveraging strategies and innovations for broad 
investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in growing and 
protecting the reputation and results of the greater network. 

 
Diversity, Equity, and Inclusion (DEI) 

ï· Behaviors reflect a belief that individuals from diverse backgrounds lead to a more 
successful organization. 

ï· Educates oneself about DEI issues within the organization and community. 

ï· Demonstrates a willingness to become aware of and address one’s own implicit 
biases. 

ï· Deliberately works to include individuals from underrepresented backgrounds in 
efforts both internally and externally as appropriate. 

ï· Identifies and integrates the tools and resources needed to create environments 
that are more equitable. 
 

 
 
Job Classification Salary: $40,000 - $48,000 

This is a full time exempt position with competitive Benefits (Health, Dental, Life 
Insurance and Retirement Contributions). 
 
The United Way of El Paso County is an equal opportunity employer. We champion diversity, 

equity, and inclusion. We take action to ensure equal opportunity and all candidates are 

considered without regard to race, color, religion, national origin, age, sex, sexual orientation, 

gender identity, marital status, ancestry, physical or mental disability, veteran status, or any 

other legally protected status.

United Way of El Paso County

Philanthropy & Relations Manager

The Director of Philanthropy initiates, cultivates, and stewards relationships with major donors. The Director of Philanthropy plans and coordinates all aspects of fund development in accordance with Rappahannock United Way’s mission and standard of excellence. Special emphasis is given to Tocqueville Society membership growth.  Responsibilities include providing leadership in all fundraising initiatives including special events, corporate gifts, major gifts, grants, planned giving and sponsorship acquisition. The Director of Philanthropy is responsible for formulating a funding strategy and executing a development plan which deepens the commitment of existing donors, increases the number of overall supporters and creates opportunities for all to contribute to Rappahannock United Way’s mission in practical and meaningful ways.

Rappahannock United Way

Director of Philanthropy

About United Way of Northern Utah (UWNU): United Way of Northern Utah is a 501(c)(3) non-profit organization, serving Weber, Morgan, Box Elder, and Oneida counties. Its mission is to unite people and organizations to build a healthy, stable, and well-educated community where individuals, families, and neighborhoods thrive. Website: <a href="http://www.uwnu.org" target="_blank">http://www.uwnu.org</a> Reports to:  Director of Education InitiativesDirect Reports: Community Literacy SpecialistGoal: United Way of Northern Utah is seeking an Impact Manager to support and drive 3rd and 8th-grade reading and math outcomes. This position will provide leadership and coordination to create and refine processes that support students to achieve and maintain grade-level reading and math benchmarks by working closely with school partners to scale effective intervention practices through volunteers, third-party partnerships, and other means. This position will also support the development and implementation of in-school and out-of-school strategies to foster student growth in reading and math through cross-sector collaboration.Summary of Work: The Impact Manager’s core function is to facilitate impactful partnerships that develop solutions capable of improving the lives of large numbers of students rather than focusing on a single program. This requires a unique individual who has the adaptive skill set to work across sectors and political perspectives. Competencies in results-based accountability, project management, continuous improvement, and adaptive leadership are essential in this role. Facilitating collaborative outcomes is not for everyone. We seek a capable, energetic, results-focused team member who is comfortable with the ambiguity of the development process with partners and ready to take this work to the next level.Key Responsibilities:<ol><li>Supervise the Community Literacy initiative and position.</li><li>Serve as the ‘backbone staff’ of reading and math initiatives in Ogden School District (OSD), ensuring strategies are well aligned, monitored for impact, and built collaboratively with OSD’s Student Achievement Team and Executive Director.</li><li>Strategy Development and Project Management<ol><li>Work with OSD to create and track specific performance measures for interventions and activities to demonstrate their impact.</li><li>Work alongside research and evaluation partners to develop and implement data-driven processes to determine the effectiveness of strategies implemented.</li><li>Manage the Consistent Volunteer initiative to provide OSD elementary schools with regular community volunteers as reading or math tutors during the school day and in after-school settings.</li></ol></li><li>Manage partner relationships, and provide support and follow-up for initiatives that include but are not limited to the following: <ol><li>University of Utah Reading Clinic - reading intervention in OSD junior highs, elementary, after-schools, and summer programming, </li><li>Weber State University WALDO Reads - Federal Work-Study student tutors within OSD schools</li><li>Americorps STEM Action Center       -  Math Mentor positions in OSD elementary schools</li><li>My Hometown Ogden &amp; The Church of Jesus Christ of Latter-Day Saints - community volunteers and service missionaries in OSD schools</li><li>AVID Tutoring - High school students providing math tutoring in OSD junior highs</li><li>Support the development of community engagement efforts in the “Science of Reading” led by OSD Adult Education</li></ol></li><li>Attend and participate in other local, regional, and state-level meetings as requested.</li><li>Actively participate in work related to grant writing, fundraising, and sustainability initiatives with corporate, foundation, and government representatives, as well as individual donors.</li></ol>Position Competencies:<ol><li>Capable of both independent work and excellent team collaboration</li><li>Ability to adapt to a changing environment and different contexts</li><li>Comfortable working across sectors (e.g. business, nonprofit, etc.) and using different frameworks/terminology to participate in collaborative decision-making</li><li>Self-driven - Takes initiative to get work done without prompting</li><li>Assertive - Regularly approaches partners, starts conversations, &amp; follows up</li><li>Adaptive - Comfortable navigating when to be flexible with partners and when to encourage change or develop accountability</li><li>Validating - Able to listen to understand partners’ efforts or experience and adjust solutions appropriately</li><li>Possess a growth mindset and open to feedback</li><li>Approach challenges with both confidence and humility</li><li>Knows when to stop and analyze a situation for redirection </li><li>Ability to build and maintain results-driven partnerships</li><li>Public speaking to both large and small audiences</li><li>Friendly and professional communication skills across all mediums</li></ol>Position Requirements:<ol><li>Bachelor’s degree or 2 years of professional work experience in education, human services, or a related field</li><li>Excellent organizational skills (including task and time management)</li><li>Demonstrated ability to manage several multi-faceted projects simultaneously with careful attention to detail and few mistakes</li><li>High standards of professional ethics and conduct</li><li>Demonstrated competency with cloud-based productivity tools and document management systems such as Microsoft Office Suite and Google Workspace (Google Drive).</li><li>Able to see both the details and the big picture</li></ol>Preferred Qualifications:<ol><li>3-5 years working as a K-6 teacher, intervention specialist, instructional coach, after-school manager, or related field</li><li>Bicultural/bilingual in English/Spanish</li><li>Experience managing complex, multi-stakeholder projects</li><li>Experience with Results Based Accountability</li><li>Familiarity and history of service within the landscape of community development and social services networks in Ogden</li></ol>Wage: $52,000 - $57,000  based on experience and qualificationsLocation: Ogden, UT (with hybrid/remote option, as appropriate)Hours: Full-time, exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. United Way strives for employees to have great work-life balance and allows for remote work assuming it does not interfere with productivity, results, and/or quality of relationships with partners. Work hours are subject to change based on United Way events and activities happening in the communityBenefits: A comprehensive benefits plan includes vacation, sick, holidays, health, dental, vision, disability, life, and a 403(b) match of up to 10% of your salary after 1 year of employment.How to apply: Please send a cover letter and resume to Jill Browning, <a href="mailto:jbrowning@uwnu.org" target="_blank">jbrowning@uwnu.org</a> Closing date: May 26, 2024

Impact Manager - Reading and Math

<h2>Our Vision and Mission:</h2>At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources, and ideas.Diversity, equity, belonging, and inclusion are fundamental parts of our mission and a focus throughout our organization and the communities we serve.<h2>Our Values:</h2><ul><li>Innovative - We are fearless, imaginative trail blazers. </li><li>Teamwork - We work together to accomplish our goals and help each other succeed. </li><li>Mission Focused - We are passionate about our community’s wellbeing and creating lasting change. </li><li>Excellence - We set clear, high expectations for ourselves and our work.  </li><li>Integrity - We are honest and transparent and act ethically to create trust. </li></ul>Purpose of Position:The Community Impact Director will be deeply committed to United Way’s purpose to create a community of opportunity and hope. We’re looking for a self-starter, team player, thought leader and problem solver who cares about solutions to issues of housing affordability and racial equity. The Community Impact Director will play a critical role helping to design strategy, implement programming, build invaluable external relationships, and ensure achievement of United Way’s strategic vision. By building strong systems, spearheading research, and supporting grant initiatives in a variety of ways, the Community Impact Director will ensure the growth and sustainability of United Way’s important bodies of work. The Community Impact Director will be committed to a culture of purpose and fun where they live the United Way values internally and externally.Key Responsibilities and Essential Functions:<ul><li>Create and implement efficient systems and processes aligned with the strategic objectives of United Way’s affordable housing and racial equity efforts</li><li>Support the development of United Way’s racial equity programs and grantmaking</li><li>Oversee grants awarded by United Way ensuring adherence to grant requirements and achievement of program outcomes</li><li>Monitor, analyze, and evaluate data on the performance of United Way’s affordable housing and racial equity programs</li><li>Co-design programs and narratives for grant opportunities that support United Way initiatives</li><li>Facilitate training and the development of resources for affordable housing and racial equity programming</li><li>Conduct research and present findings for reports on United Way’s housing and racial equity offering insight and recommendations </li><li>Establish and sustain strong relationships with partners- local government, nonprofit organizations, and other key external stakeholders</li><li>Develop strategic partnerships for United Way’s community impact across Northeast Florida </li><li>Build deep collaboration across all departments within the organization</li><li>Assist in the planning and implementation of marketing and communication plans for affordable housing, racial equity, and other special programs</li><li>Represent United Way externally, and generate support for the organization’s program work across the five-county region</li><li>Perform other research as instructed by Vice President of Community Impact</li><li>Provide other assistance to the Community Impact Department as directed by the Vice President of Community Impact</li></ul>Experience/Qualifications:<ul><li>Bachelor’s degree required in Social Work, Community Development, Public Administration, Psychology, Nonprofit Management, Business Management or other related field</li><li>Master’s degree preferred </li><li>A minimum of five (5) years of relevant professional experience </li><li>Experience with and understanding of affordable housing Florida</li><li>Exceptional ability to foster transformational relationships </li><li>Outstanding data management, research, and reporting capabilities</li><li>Deep passion for justice and equity with a proven track record of relevant program work</li><li>Experience with grant management </li><li>Creative and visionary thought leader and problem solver</li><li>Outstanding data management, research, reporting, and analysis capabilities</li><li>Expertise in project management</li><li>Excellent organizational skills and attention to detail</li><li>Extensive skills in program strategy, execution, and achieving outcomes </li><li>Proven capability of communicating well verbally and in writing</li><li>Proficiency in presenting and facilitating for groups</li><li>Expertise in time management, execution of deadlines, and discovering solutions</li><li>Ability to act with integrity, professionalism, and confidentiality</li><li>Capable of collaborating at all levels and across all departments within the organization </li><li>Experience in the public sector (nonprofit, government etc.) </li><li>Embody United Way values and a serious commitment to the organization’s mission</li></ul>Compensation and Benefits:<ol><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, two personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation </li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ol>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.  We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

United Way of Northeast Florida

Northeast Florida

Community Impact Director

<h2>Job Title:         Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:  Community Impact Coordinator</h2><h2>Department:  Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>                     Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services.  By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners </li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources </li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to <a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

United Way of Greater Cincinnati (UWGC), has an immediate opening for a Director,Public Policy and Advocacy that will leads execution against a robust, ambitious policy agenda aimed at supporting family economic mobility and prosperity across UWGC’s nine county, three state region. As a leading convenor and philanthropic investor, United Way aims to strengthen systems that support family well-being. A key focus of our systems strengthening efforts is through policy and advocacy aimed at achieving short-term and long-term wins that make systems work for families. The Director of Public Policy and Advocacy directs all aspects of achieving this ambitious agenda. The position works with community, coalitions, and colleagues to frame key issues, identify policy opportunities and direct resources to achieve policy wins. The Director will guide the engagement of donors, volunteers and community and nonprofit partners in advocacy in order to bring about systems change to achieve our mission. The Director leads government relations to develop, monitor and maintain UWGC’s relationships at the local, state and federal levels. The Director works closely with senior leadership and marketing colleagues to craft key stories about how policies impact families in our communities and how systems changes improve lives.Key Areas of Responsibility:Frame United Way’s Public Policy Agenda and Lead Advocacy<ul><li>Lead the framing and creation of a robust, ambitious policy agenda aimed to support family economic mobility and prosperity across United Way’s footprint. </li><li>Manage policy-related communication in collaboration with UWGC’s overall external engagement strategy.</li><li>Assist in developing multi-media communications materials to communicate how public systems impact local families.</li><li>Lead staff in the identification and implementation of strategies, initiatives, and public policy programs that could contribute to achieving UWGC’s agenda.</li><li>Provide thought leadership and expertise on emerging social trends, community concerns, and political issues. </li><li>Direct the establishment, measurement and evaluation of public policy outcomes. </li></ul>Drive United Way’s Public Policy Agenda through Key Collaboration<ul><li>Build and facilitate coalitions and collaborations of cross sector partners, community members, and advocates to identify opportunities for policy wins and systems improvements. </li><li>Bring flexibility and understanding to engage a diverse set of stakeholders to ensure that mutual values and missions drive the achievement of common goals. </li><li>Stimulate innovation, collaboration and cooperation between United Way, its agency and community partners, other United Ways and state associations seeking to achieve similar goals and objectives. </li><li>Engage donor groups in advocacy. </li><li>Lead partners and volunteers toward aligned policy priorities to achieve specific outcomes. Influence community partners to incorporate UWGC public policy goals into their efforts. </li><li>Provide public policy consultation as well as advocacy engagement opportunities to internal and external groups. </li></ul>Lead United Way’s Government Relations <ul><li>Direct local, state and federal government relations activities to support UWGC’s vision, mission and annual business plans. </li><li>Manage the board-level Public Policy Cabinet and analyze the risks and benefits for individual public policy positions. </li><li>Prepare and implement measurable annual work plans to achieve public policy advocacy and systems change objectives.</li><li>Identify developing issues of note or concern and counsel leadership and staff regarding potential advocacy or other needed actions.</li><li>Direct contract lobbyists, advocacy investments and grant funds, and key volunteer supports.</li></ul> Minimum Qualifications:<ul><li>Degree in Public Administration, Social Work or similar discipline, master’s degree preferred, or equivalent experience required. </li><li>Eight or more years professional work experience with demonstrated leadership experience in policy and advocacy efforts and/or coalition building and organizing. </li><li>Strong understanding of family prosperity and economic mobility and the ways that policy and systems do and do not support those goals.</li><li>Experience with volunteer management, coalition building and leading cross-organizational teams. </li><li>High proficiency in oral and written communication and significant employment experiences that demonstrate successful practice of interpersonal relationship skills. </li><li>Computer skills, including experience with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint).</li></ul>Related Core Competencies: <ul><li>Organizing skills to lead a movement to achieve key policy wins. </li><li>Flexibility and ability to work with a diverse set of stakeholders. </li><li>Understanding and compassion for working families experiencing poverty. </li><li>Strong communication and issue framing skills. </li><li>Skillfully maintains significantly positive relationships with others by being genuine and straightforward. </li><li>Expertly negotiates tough situations with internal/external groups. </li></ul>Applicants should apply by Friday, May 24, 2024, via the link below: <a href="https://jobapply.page.link/9BXvK" target="_blank">https://jobapply.page.link/9BXvK</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Director,  Public Policy and Advocacy

Location: Tampa, FL or Lakewood Ranch, FL (Hybrid Work Environment)Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Director, Grant Development. The Director, Grant Development leads the grant development strategy as a key component of aligning impact growth with sustainable revenue generation.We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make.  Our team members enjoy a flexible work environment built on transparency and trust and most have hybrid schedules. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few!Objectives &amp; Responsibilities:<ul><li>Leads and executes a grant development strategy aligning United Way Suncoast’s revenue generation with its role as a convener and multiplier of impact. Researches grant development strategies of other United Ways and organizations in a similar community role.</li><li>Creates an annual grant development and management plan to support United Way Suncoast’s impact areas, goals, strategies, and measures, while maintaining requirements for current grants, grant renewals, and reporting on post award spending.</li><li>Identifies new government and private funding prospects. Cultivates prospects and establishes relationships with existing funders. Develops relationships in the community and pursues opportunities for joint resource development.</li><li>Collaborates cross functionally to write compelling grant applications, ensuring alignment with financial and operational processes for restricted contributions.</li><li>Collaborates to gather data for and draft funding proposals and report outcomes for individual gifts.</li><li>Supports nonprofit community capacity building initiatives by presenting to and sharing best practices with grant development staff of strategic community partners. Takes an active role in local and national grantmaking associations and networks.</li><li>Leads grant reporting and communication back to funding stakeholders once funding is secured. Communicate progress of funded programs to develop evaluation component of applications and a timeline for reporting progress.</li><li>Maintains understanding of grants and contributions with accounting standards, internal policies and procedures, and donor rules and regulations.</li><li>Leads elements of budgeting and forecasting for assigned programs, and effectively manages resources.</li><li>Embodies and consistently reinforces Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li></ul>Qualifications &amp; Skills for Success:<ul><li>Eight years relevant experience preferred; equivalent combination of education and progressive experience may be accepted.</li><li>Bachelor’s Degree in a relevant field</li><li>Ability to work some evening and weekend hours</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus.</li></ul>Diversity, Equity, and Inclusion:<ul><li>Behaviors reflect a belief that individuals from diverse backgrounds lead to a more successful organization.</li><li>Educates oneself about DEI issues within the organization and community.</li><li>Demonstrates a willingness to become aware of and address one’s own implicit biases.</li><li>Deliberately works to include individuals from underrepresented backgrounds in efforts both internally and externally as appropriate.</li><li>Identifies and integrates the tools and resources needed to create more equitable environments.</li></ul>

Neighborhood Resource Center

United Way Suncoast

Centennial

Director, Grant Development

The Community School Coordinator at Ramos Elementary in Allentown, PA is responsible for strategically aligning and coordinating before, during and after school interventions, activities, programs and supplemental services at the school site to promote success with students, families and staff.  Coordinated resources and programs must address key priority areas for the school such as boosting family engagement to drive better outcomes with attendance, behavior, literacy, math and youth engagement.  Salary range $57k - $59k.

United Way of the Greater Lehigh Valley

Community School Coordinator Ramos Elementary

If you love building and maintaining relationships, organizing and collaborating with a variety of groups, and know how to “get things done,” then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Community School Coordinator at Erwin Middle School is part of UWABC’s Community Schools team and works 4 of 5 days onsite at Erwin Middle.  The Coordinator works in concert with the school principal, parents, community leaders and other UWABC staff to promote the school’s vision and the school improvement plan through strengthening the <a href="https://learningpolicyinstitute.org/sites/default/files/product-files/Community_Schools_Effective_INFOGRAPHIC.pdf" target="_blank">four pillars of an effective community school</a> while holding true to UWABC’s long-term strategic vision.Position is responsible for supporting student academic achievement by addressing barriers to necessary services and supports, promoting active family and community engagement, and enabling more efficient and effective use of key resources.   KEY RESPONSIBILITIES:Facilitate a Community School Assets and Needs Assessment<ul><li>Lead community conversations and surveys with key stakeholders</li><li>Collaborate with School Partnerships Manager and Data and Evaluation Manager on data analysis, visualization and communication to the school community, partners, and UWABC staff </li><li>Utilize the assessment to guide the work of the Resource Team, including potential program investments </li></ul>Resource Team and Supports<ul><li>Develop, convene, and guide the Resource Team to align the work with school improvement goals, asset and needs assessment findings, and community school strategies and initiatives</li><li>Maintain Resource Rooms</li><li>Partner with UWABC departments to build capacity of the Community Schools initiative</li></ul>Support the School’s Student Success Planning Team<ul><li>Serve on key school teams focused on student attendance, behaviors and academic performance</li><li>Represent community-based organizations and individual volunteers at the school level</li><li>Build capacity and infrastructure to link students with beneficial services</li><li>Share best practices between the school and community-based organizations and volunteers </li></ul> Support Student Achievement<ul><li>Work with school administration and staff to create a positive learning environment</li><li>Identify and connect students to quality in-school and out-of-school time programs and volunteer services</li><li>Support transition year initiatives </li></ul>Support School Faculty and Staff<ul><li>With support of UWABC’s Community Engagement Team, train and coordinate volunteers to support before, during and after-school priorities</li><li>Serve on pertinent school teams such as the School Improvement Team</li><li>Promote faculty and staff appreciation efforts </li></ul>Engage and Support Parents and Families<ul><li>Work with school administration and staff to create a welcoming environment for parents and families</li><li>With support of the Family and Community Engagement Manager, host weekly Community Nights and other family events</li><li>Co-create, promote and coordinate family and community engagement opportunities</li></ul>Serve as an active member of the Asheville Buncombe United for Youth (U4Y) Network<ul><li>Participate in U4Y check-in meetings and professional development</li><li>Share relevant U4Y information and strategies with school faculty, staff and volunteers</li></ul>Partnerships, Data Evaluation, and Continuous Quality Improvement <ul><li>Collect and organize required data </li><li>Communicate progress toward Resource Team and Community School goals</li><li>Support partnership protocols and agreements in conjunction with the Community Partnerships Director</li><li>Write and produce reports required by UWABC, grantees, school district and U4Y</li></ul>Other Related Duties and Responsibilities<ul><li>Provide programmatic supervision to an assigned intern(s) from a local university </li><li>Manage an operations budget</li><li>Serve on relevant UWABC committees and community groups/collaboratives</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Minimum Requirements<ul><li>Bachelor’s Degree in Education or Social Service or other related field, or an equivalent combination of education and experience</li><li>Experience in education and/or youth development</li><li>Demonstrated ability to work in a complex and collaborative environment with cross-sector teams and partners</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li><li>Commitment to the <a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and Other Requirements<ul><li>Proficient with software, including Google Suite (or similar programs) and strong ability to learn and use a variety of other platforms (e.g.Airtable, Asana)</li><li>Demonstrated ability to quickly learn and use a variety of software platforms and new skills</li><li>Ability to review and critique multiple organizational sets of data, both qualitative and quantitative</li><li>Understanding of the public education system and youth service organizations</li><li>Experience leading diverse, interagency teams and/or workgroups working toward a common goal</li><li>Previous experience with volunteer management, program development and evaluation</li><li>Skilled in public speaking</li><li>Work well independently and on teams</li><li>Comfort facilitating complex conversations both 1:1 and in groups of all sizes</li><li>Ability to work in a complex and collaborative environment with schools and partners</li><li>Experience handling sensitive &amp; confidential information</li><li>Holds self and other team members accountable for achieving results</li><li>Prior experience implementing events </li></ul>Nice to Have<ul><li>Multilingual abilities</li><li>Understanding of Asheville and Buncombe County school systems and youth service organizations</li><li>Experience with any of the following (or similar): Salesforce, Airtable, PowerBI, and PowerSchool or other school data/information systems</li></ul>Work Environment The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion</li><li>Must occasionally lift and/or move objects up to 20 pounds </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus</li><li>Moderate level of stress caused from tight deadlines or work focused on equity in education</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time</li><li>Regular work in the community at meetings and events</li><li>Occasional work outside of normal business hours</li><li>Drive a vehicle within the region</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations. Typical work hours at the school are 7:30 AM-4:00 PM but may vary each week depending upon evening (and sometimes weekend) family and community engagement events.Reports To: School Partnerships ManagerSupervises: 1 or more internsHours: 40/weekSalary and Benefits: $45,437 to $50,485 annually plus full benefits, including: paid vacation, sick and personal leave; employer contributions to 401(k); contributions to health, dental and vision insurance benefits; self-care fund, life and disability insurance; and coaching and support.United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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