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POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Vice President, Transformational Change Management leads the implementation of change practices to realize the United Way Transformation, a comprehensive global program to ensure that United Way is impactful, relevant, and sustainable in its next century of service. As a senior leader in United Way Worldwide’s Transformation Realization Office, the successful candidate will be a seasoned change-management practitioner who embraces and applies UWW’s change methodology to deliver large-scale transformation. The position is ultimately accountable to the UWW President and CEO, the initiating sponsor of the United Way Transformation.&nbsp;The Vice President will apply a broad range of skills to advance successful and large-scale change in a complex, federated, global nonprofit environment. Combining technical acumen with outstanding management, political savvy, engagement skills, and emotional intelligence, the leader will oversee transformational change management for multiple interdependent workstreams in a fast-paced and demanding environment.&nbsp;The Vice President, Transformational Change Management will partner actively with United Way network leaders and UWW colleagues to ensure seamless, quality change execution.&nbsp;Additionally, the Vice President will engage the Vice President, Learning &amp; Leadership Development to build change capability within the United Way network to make it a core competency of the organization.&nbsp;The ideal candidate will actively champion United Way’s mission to improve lives by mobilizing the caring power of communities around the world, and our vision: a world where every person in every community is thriving. The Vice President will demonstrate a deep commitment to fully realizing the promise of United Way’s transformation.&nbsp;KEY RESPONSIBILITIES / ESSENTIAL DUTIES OF POSITION:The Vice President, Transformational Change Management will:<ul><li>Lead the change-management practices to successfully achieve the goals of the United Way Transformation across the global federation of 1,000+ local United Ways</li><li>Lead multiple workstreams to fully achieve the change-management goals of United Way 2030, a five-year network-wide plan that is the first major chapter in the multiyear United Way Transformation</li><li>Manage a complex, dynamic, integrated change portfolio</li><li>Oversee successful on-time delivery of transformation commitments, both the installation of change activities and full realization of the transformation’s promise</li><li>Design and facilitate successful change engagements with a wide array of stakeholders, from senior executives and board members to emerging leaders</li><li>Design and deliver dynamic large-scale change campaigns across a global environment</li><li>Ensure full and seamless integration of United Way 2030 change efforts with ongoing business operations and annual operating goals</li><li>Build and manage a global change network to deploy the transformation across 34+ countries and within United Way Worldwide</li><li>Manage the communication, measurement, and reporting related to the United Way Transformation, including successful achievement of specific change-management goals across the global United Way network and within United Way Worldwide&nbsp;</li><li>Co-create and lead the implementation of change-capability building for the United Way network</li></ul>JOB REQUIREMENTS<ul><li>Bachelor's required</li><li>10+ years of senior-level change-management experience, including 5+ years in guiding successful, large-scale strategic transformations</li><li>Sound judgment and decision-making in a complex distributed environment</li><li>Commitment to embrace and apply the United Way change methodology, incorporating their own change experience while sustaining the integrity of a well-established process founded on Daryl Conner's Strategy Execution Framework</li><li>Skills in managing a large-scale change portfolio, including excellent planning and integration skills, and the ability to manage many moving parts to achieve impact</li><li>Engagement with a wide variety of change sponsors, agents, and stakeholders</li><li>Influence, political savvy, and the relationship-building skills to lead effectively in a federated work environment without corporate controls&nbsp;</li><li>Leadership skills to oversee and manage critical business processes on behalf of an organization</li><li>Operational oversight of a change-management team</li><li>Outstanding collaboration, facilitation, and communication skills appropriate for a global work environment</li><li>Ability to thrive in a fast-paced, demanding, agile work environment</li><li>Exceptional people-management skills&nbsp;</li><li>Innovative, future-focused leadership</li><li>Passion for nonprofit, community-strengthening work</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. &nbsp;It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work onsite in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe salary range for this position is currently $175,000 to $191,000 per year. Salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

VP, Transformational Change Management

Purpose of PositionThis position supports the needs and activities of the Marketing and Communications team. Responsibilities include but are not limited to digital communications, marketing communications and media support, and administrative/operational support.Key Responsibilities and Essential FunctionsMarketing Communications Support&nbsp;<ul><li>Provide support for special events, including supporting vendor bookings and management, various event research needs, maintaining RSVP lists, preparing supplies, and supporting internal meetings and communications.</li><li>Manage media list and track all media mentions.</li><li>Coordinate speaker activities, as needed, including identifying, training and scheduling speakers as requested.</li><li>Manage our success story photo/video shoot and success story database for staff.</li><li>Provide logistical support for special events, including maintaining RSVP lists, preparing supplies, supporting vendors management and supporting internal communications.</li><li>Serve as organization photographer, as needed, and/or support a professional photographer hired for special events or marketing shoots.</li><li>Perform research, as needed, to inform marketing and communications strategies, tactics and KPIs.</li></ul>Digital Communications&nbsp;<ul><li>Coordinate the development and distribution of the biweekly internal email, Monday Message.</li><li>Coordinate the distribution of marketing emails and invites, including timeline management, marketing list set-up and facilitation, data review, template-building and content approvals across departments.</li><li>Serve as internal trainer for the creation and use of marketing lists in the CRM platforms, Stratus Live and Dot Digital.&nbsp;</li><li>Support digital marketing specialist with social media and website needs, as needed.</li></ul>Operational Support<ul><li>Facilitate requests, manage preparation and maintain inventory of marketing collateral, promotional items and other brand materials.</li><li>Maintain marketing team storage areas.</li><li>Organize and appropriately store physical and digital files, including logos, photos, videos and other marketing materials.</li><li>Schedule and send meeting notices, maintain department meetings calendar, prepare meeting rooms, take/transcribe minutes and provide day-of support, etc.&nbsp;</li><li>Maintain office supplies inventory, including monitoring supply level, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.&nbsp;</li><li>Request and manage outside-vendor estimates and invoice processing.</li><li>Manage requisition process for department credit card(s).</li><li>Assist in recruiting and supervising interns assigned to marketing.</li><li>As capacity allows, fill in for the Front Desk in answering calls from the public when regularly assigned team members are out of office.</li><li>Perform other such duties as may be assigned by the supervisory team.</li></ul>These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Role Experience/Qualifications Required<ul><li>Undergraduate degree preferred or a minimum of two years marketing support experience in an agency, nonprofit or corporate environment.</li><li>Excellent communication skills, both oral and written, with knowledge of AP Style preferred.</li><li>High level of attention to detail.</li><li>Must be solution-orientated and able to solve problems quickly and effectively.</li><li>Demonstrated organizational and time management skills/abilities (i.e., having to establish, manage and meet deadlines).</li><li>Significant, well-rounded experience in project management and administrative functions.</li><li>Relationship builder with the flexibility to manage multiple internal clients and external audiences.</li><li>Self-starter with a sense of urgency, able to work independently.</li><li>Advanced skills in Microsoft Office, i.e., Teams, Outlook, Word, Excel, PowerPoint, and in video conferencing tools.</li><li>Knowledge of graphic design, photo-editing, Adobe Creative Suite software, website content management and email marketing tools preferred.</li></ul>General Requirements<ul><li>Strong customer service skills; ability to establish excellent rapport with co-workers, general public, volunteers and donors.</li><li>Curiosity, desire to learn and passionate about building a stronger community.</li><li>Ability to embrace change and create process and order in the midst of it.</li><li>Possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file&nbsp;Ability to work effectively under stress and maintain productivity and composure under pressure.</li><li>Comfortable working in a fast-paced environment.</li><li>Ability to use good judgment and assessment techniques.</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor.</li><li>Ability to work evenings and weekend days, as needed, for marketing events, and flexibility to work variable shifts within a hybrid, remote environment.</li><li>Ability to perform overtime work, as assigned (but is rare).</li><li>Ability to pass a background check.</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on United Way business must provide proof of a valid driver’s license and current automobile insurance.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of Northeast Florida.</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the JobThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;Additional Information&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;United Way of Northeast Florida reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Marketing & Communications Coordinator

United Way of Lancaster County is looking to add to our team.United Way for 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. &nbsp;If you are passionate and dedicated individual with a desire to make a difference, we'd like to talk to you.This position works with the 211 Team to provide information, referral, and prescreening for Lancaster County specific programs, while acting in accordance with our values, vision, and mission.Responsibilities:<ul><li>Answering inbound phone calls in a professional manner</li><li>Assessing caller needs and facilitating appropriate referrals for families and individuals seeking information regarding homelessness including evaluation eligibility using criteria for specialized housing contracts</li><li>Accessing the 211 databases for resources and appropriately refer calls</li><li>Demonstrate proficiency in using call center software, computer hardware and telephone equipment</li><li>Maintain accurate data files to include reporting data needed to complete the program's monthly quality assurance and outcomes report</li></ul>Qualifications:<ul><li>Bachelor's degree in social work or equivalent work experience required</li><li>Bilingual in Spanish and English a plus</li><li>A valid driver's license is required</li><li>Clearances are required with relevance to the position</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; This is a full-time position, Monday - Friday&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Hourly rate is $20.00/hrWe offer competitive compensation and benefits packageUnited Way of Lancaster County is an Equal Opportunity Employer

United Way of Lancaster County

Lancaster Coordinated Entry Intake Specialist

ORGANIZATION SUMMARYUnited Way of Salt Lake mobilizes people and resources to improve basic needs and education outcomes for kids and families. United Way of Salt Lake, 211 Utah (Salt Lake City team), and Promise Partnership Utah are part of the Utah’s Promise organization. Together, we are committed to 100% of kids and families thriving.&nbsp;&nbsp;&nbsp;Our workplace is fast-paced, friendly, adaptive, and grounded in our core values: relationships, continuous improvement, results, and equity. We offer competitive compensation including a comprehensive benefit package, generous paid time off, and flexible schedules. People with diverse backgrounds and abilities are encouraged to apply.&nbsp;&nbsp; &nbsp;POSITION SUMMARYThe Manager, Giving &amp; Engagement (MGE) is responsible for strategically building and maintaining relationships with individual donors to support United Way of Salt Lake (UWSL) and its mission. The MGE will plan and manage engagement activities and stewardship events that inspire philanthropic investment in UWSL. The MGE will manage a portfolio of current, lapsed, and prospective annual giving donors to connect their unique interests, passions, and desired impact with UWSL’s mission. With the Sr. Director of Giving and Engagement, the MGE will facilitate the activities of the giving affinity groups of United Way of Salt Lake, prioritizing the Women United donor network, where members celebrate and support the educational achievement of children and families in our community.&nbsp;&nbsp; &nbsp;PRIMARY TASKBuild relationships with donors to provide a world class donor experience and contribute reliable and resilient revenue for United Way of Salt Lake.&nbsp; &nbsp;ESSENTIAL FUNCTIONS1.Fundraising (30%): Build relationships with a portion of existing Women United members to renew their membership; and solicit new members to join the Women United affinity group. Managing a dynamic, active portfolio of approximately 150 donors with the capacity to give a four-figure annual gift, with an overall fundraising goal of $250,000 in year one.&nbsp;<ul><li>The MGE will leverage workplace campaigns and other annual giving campaigns while sourcing new, outside donors and connecting all donors to the mission of United Way of Salt Lake.&nbsp;</li><li>Manage Women United membership engagement tiers and volunteer hours for priority programs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>2.Events (25%): Manage and execute a regular cadence of donor engagements events (quarterly), appreciation initiatives (monthly), and communications throughout the year for all Women United members.&nbsp;&nbsp;<ul><li>Work in partnership with the larger United Way of Salt Lake team to maximize individual donor attendance and participation in donor engagement events and the Power of Your Purse annual fundraising gala, United Way of Salt Lake’s premier fundraising event of the year.&nbsp;&nbsp;</li></ul>3.Staffing (20%): Operate and staff an Executive Council of Women United Volunteers, and guide the Women United Council in their operations, curating events for members to fundraise and connect to the mission. Support additional Women United committees, helping the committee chairs build agendas, and support the meetings and activities of each committee.&nbsp;&nbsp;&nbsp;4.Research, Records &amp; Analysis (10%): Research and prepare donor and prospective donor interactions, appropriately and accurately document the stages of those interactions in our CRM database (Salesforce), and analyze reports that show portfolio performance.&nbsp;5.Qualifying &amp; Cultivating (10%): Assist in qualifying and cultivating donors between the thresholds of $500 and $5,000, priming those households for inclusion in our Alexis de Tocqueville Society and identify potential major gift prospects and forward them to colleagues as appropriate.&nbsp;&nbsp;6.Perform other activities as assigned (5%)REQUIRED COMPETENCIES<ul><li>Strong initiative and organizational skills, with impeccable follow-through and dependability.&nbsp;&nbsp;</li><li>Capable of managing logistics, tracking data, and ensuring smooth execution of engagement events.&nbsp;&nbsp;&nbsp;</li><li>Ability to relate openly and comfortably with diverse groups of people (including higher-wealth donors); ability to inspire confidence in United Way staff, volunteer leadership, and donors.&nbsp;&nbsp;</li><li>Deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences (writing, presentation, public speaking, and listening).&nbsp;&nbsp;</li><li>Adept at conflict resolution through dialogue and open communication; rebounds and adapts when facing setbacks. Owns lane, and respect parameters and dependencies. Collaboration is key.&nbsp;</li><li>Provide regular updates to the development team on fundraising progress, volunteer participation, and engagement outcomes.&nbsp;&nbsp;</li></ul> &nbsp;QUALIFICATIONS<ul><li>3-5 years of fundraising experience; individual donor development and solicitation experience highly preferred&nbsp;&nbsp;</li><li>Bachelor's degree in marketing, communications, business, or nonprofit management, or equivalent related work experience&nbsp;&nbsp;</li><li>Knowledge of the local community of potential donors highly preferred&nbsp;&nbsp;</li><li>Experience facilitating meetings and working with volunteers and external stakeholders&nbsp;&nbsp;</li><li>Experience planning and executing events&nbsp;&nbsp;</li><li>Knowledge and experience using any CRM software - Salesforce preferred but not required&nbsp;&nbsp;</li></ul> &nbsp;&nbsp;PHYSICAL REQUIREMENTSThe team member is regularly required to communicate clearly, in oral and written formats, with others in person, over the phone and via other devices. The team member must be able to transcribe, read extensively, prepare and analyze data and figures, constantly operate a computer and other standard office machinery. The team member is required to regularly travel to offsite locations to set up presentations and display physical and electronic forms. The team member must have the ability to lift, carry, push and/or pull objects weighing up to 50lbs.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;COMPENSATION &amp; BENEFITSThe position is a full-time, exempt position with full benefits. $55,000-65,000. Salary commensurate with experience. UWSL/UP provides a wide range of benefits, including:&nbsp;&nbsp;&nbsp;Competitive medical, dental, vision insurance • 6% retirement match • Life, accidental death, and long &amp; short-term disability insurance • FSA • HSA contribution • Free on-site gym &amp; bike storage • Paid parking or public transportation subsidy • Two weeks paid office closure (December &amp; July) • Generous PTO &amp; Health time • Paid parental leave • Onsite coffee shop &amp; café • Paid time to volunteer&nbsp;

United Way of Salt Lake

Giving & Engagement Manager

The 211 Resource Navigator plays a vital role in helping residents access social services by collecting data, conducting needs assessments and facilitating referrals within a network of community partners. This role is challenging, emotionally demanding and deeply impactful. Resource Navigators provide a broad-based human services assessment, making appropriate service referrals through a referral platform and ensuring follow-up to confirm referrals are utilized effectively. The 211 Resource Navigator’s responsibilities may evolve to align with new community needs and United Way initiatives, ensuring flexible and responsive support to residents. All calls to 211 are recorded for quality and training purposes. KEY AREAS OF RESPONSIBILITY:<ul><li>Data Tracking &amp; Advocacy: Secure consent and build caller profiles for longitudinal records. Collect and record data on referrals, including types, demographics, and agency responses, to contribute to daily and weekly reports. Act as an advocate for residents, ensuring they are connected to the resources they need.</li><li>Client Support &amp; Referrals: Compassionately assess the needs of community members and provide referrals for immediate and ongoing support through our network of trusted community partners. Referrals will be primarily made via a technology platform. Handle challenging and sensitive calls, including mental health crisis, abuse or neglect calls assessing clients’ needs, providing warm transfers to specialized community services and managing complex, emotional or high-stress situations with care and professionalism.</li><li>Program Screening: Proactively conduct screenings for designated programs, considering appropriateness and availability to community members.&nbsp;</li><li>Collaboration &amp; Program Improvement: Work closely with the Director of Community Connections, 211 Sr. Manager(s) and other United Way staff to evaluate and enhance 211 operations, including call quality and customer satisfaction, contributing to continuous improvement of the program. Record unmet needs to inform United Way’s Community Impact agenda.</li></ul>OTHER DUTIES: This job description outlines the core duties and responsibilities for the 211 Resource Navigator role, but it is not exhaustive. Duties and responsibilities may be adjusted based on changing community needs or organizational priorities, with or without notice. JOB RELATIONSHIPS WITH: General Public; United Way of Greater Cincinnati Team Members and Social Services Providers. MINIMUM QUALIFICATIONS:<ul><li>Education: Bachelor’s degree from an accredited college or university with a major in Social Work, Human Services or a related field (preferred).</li><li>Experience: At least one year of experience in the human services field, including social service interviewing, is desirable. Broad knowledge of human services and the Greater Cincinnati service network preferred.</li><li>Skills: Strong organizational, problem solving and communication skills. Knowledge of community resources. Effective and comprehensive computer skills, including Microsoft Office. Ability to work independently and in group settings and build effective relationships with staff, administration, volunteers, agencies, and community members.</li></ul>WORKING CONDITIONS:<ul><li>Collaborative call center office environment.</li><li>Extended periods of computer screen use.</li><li>Occasional remote weekend work rotation (Saturdays between 7:00am and 6:00pm and Sundays between 7:00am and 3:00pm).</li></ul>SALARY: $21.50- $23.50 per hour (Final offer based on level of experience)BENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>The option to work remotely one day per week</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

United Way of Greater Cincinnati

Resource Navigator

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 4:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

Associate, Project LIFT

United Way of Greater Cincinnati (UWGC) has an opportunity to make a lasting impact and transform the future of our community as Manager of Donor Experience and Growth. You will play a pivotal role in inspiring change and building connections that matter.
At UWGC, we're not just an organization; we're a force for positive transformation. Our mission is to inspire hope and create opportunities for a better tomorrow. As the Manager of Donor Experience and Growth, you'll be at the heart of this mission, leading the charge to create unforgettable experiences that resonate with our donors and drive meaningful change.
Key Areas of Responsibility:
Ignite Transformative Engagement:
<ul><li>Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities.</li>
</ul><ul><li>Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition – they educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving.</li>
</ul>Provide Engaging Donation Opportunities: 
<ul><li>Introduce and lead peer-to-peer and cause-driven fundraising campaigns, encouraging donors to connect with our cause.</li>
<li>Harness the power of donor communities to increase giving to amplify their impact in our community.</li>
</ul>Communicate with Purpose:
<ul><li>As a storyteller, you will craft compelling narratives that resonate with our donors and inspire ongoing financial support.</li>
<li>Coordinate the creation of external marketing materials that not only promote opportunities for donor engagement but also embody the spirit of our shared mission.</li>
</ul>Measure the Ripple Effect:
<ul><li>Set, track, and manage key performance indicators (KPIs) related to fundraising to showcase the impact of giving.</li>
<li>You’ll also measure KPIs that go beyond financial support when you track effect of your efforts in community growth, increased donation amounts, elevated engagement scores, and overall retention.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a related field.</li>
<li>Preference for a minimum of two years of experience as a community or brand manager, demonstrating a passion for building and transforming relationships.</li>
<li>Proficient in MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Familiarity with CRM software; Salesforce experience is a plus.</li>
<li>Strong interpersonal and communication skills that go beyond words – the ability to build emotional connections.</li>
<li>Willingness to drive to events and meetings within the regional area, including some evenings and weekends.</li>
</ul>Core Competencies:&nbsp;Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning.
Salary starting mid 50's, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 19, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/5QGUA" target="_blank">https://jobapply.page.link/5QGUA</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Manager of Donor Experience and Growth

United Way of Greater Cincinnati (UWGC) fights for the economic well-being of all people in Greater Cincinnati so our entire community can thrive – now and in the future. The Public Policy and Advocacy Manager is integral to UWGC’s policy and advocacy work across UWGC’s nine-county, three-state region. As a leading convenor and philanthropic investor, UWGC strengthens systems supporting family well-being. Through policy and advocacy, we can achieve short- and long-term wins that make systems work for families.
The Public Policy and Advocacy Manager will provide strategic leadership and daily management of efforts that advance our local, state and federal policy agenda while also building the advocacy capacity of our staff, volunteers and partners.
Key Areas of Responsibility:
<ul><li>Provide day-to-day support for staff, volunteers and partners to influence policy at national, state and local levels.</li>
<li>Track identified legislative and public policy priorities and update UWGC staff and volunteers on status changes.</li>
<li>Collaborate with the director to identify and create strategies for calls to action with UWGC constituencies.</li>
<li>Build advocacy capacity of UWGC staff, volunteers and partners through professional development, convenings and issue education.</li>
<li>Support relationships with existing and new community partners, coalition members and lawmakers.</li>
<li>Represent UWGC at coalitions, conferences, task forces and legislative meetings.</li>
<li>Use UWGC messaging and message frames to prepare action alerts, talking points and testimony, issue briefs, letters, press statements, opinion editorials, website updates, blogs, and legislative and public policy reports.</li>
<li>Stay informed of national best practices and trends and provides strategic advice about how to integrate into UWGC’s public policy and advocacy work.</li>
<li>Monitor program quality and impact and creates reports.</li>
<li>Manage projects and collaborations with internal and external stakeholders.</li>
<li>Work to grow UWGC’s advocacy network.</li>
<li>Organize and execute advocacy events and initiatives.</li>
<li>Together with the Public Policy and Advocacy Director, support the UWGC Public Policy Committee.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree and at least three years’ full-time, professional work experience with significant responsibilities. Education cannot substitute for work experience.</li>
<li>Team orientation, ambition, and a strong work ethic.</li>
<li>Willing to work weekends and evenings and travel throughout Kentucky, Ohio and Indiana as necessary.</li>
<li>Access to a car, possession of a valid driver’s license, and proof of current automobile insurance.</li>
<li>Complete and pass all background checks and security clearances.</li>
</ul>Core Competencies:
<ul><li>Believe authentically in UWGC’s work and understand the vital role that building champions for our work plays in realizing our vision.</li>
<li>Work proactively and thrive in a fast-paced, dynamic environment.</li>
<li>Successfully collaborate across teams and organizations to achieve results.</li>
<li>Have excellent written and oral communication skills and strong attention to detail.</li>
<li>Be comfortable with qualitative and quantitative data.</li>
<li>Ability to work effectively both independently and as part of a team.</li>
<li>Demonstrate a commitment to excellence and ensure positive relationships with partner organizations and constituencies.</li>
<li>Meet deadlines and show initiative in taking on new tasks and projects.</li>
<li>Seek out information, solutions to problems, and relevant opportunities.</li>
<li>Embrace technology and demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Salesforce, Asana and advocacy software (Muster, Voter Voice, or similar) is a bonus.</li>
</ul>Salary starting $60,000, plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February&nbsp;16, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/fYcx6" target="_blank">https://jobapply.page.link/fYcx6</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

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