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JOB TITLE: Multimedia Content &amp; Communications Strategist, Senior Manager&nbsp;OFFICE LOCATION&nbsp;1015 15th Street, NW, Suite 1200, Washington, DC&nbsp;8614 Westwood Center Drive, Suite 300, Vienna, VA&nbsp; &nbsp;WORK SCHEDULE:&nbsp;Hybrid/Flexible.&nbsp;&nbsp; REPORTS TO:&nbsp; Vice-President, Marketing &amp; Communications&nbsp;SALARY: $71,522 - $110,859&nbsp; COMPENSATION &amp; BENEFITS&nbsp;United Way NCA offers competitive compensation and benefits, including substantial paid leave, healthcare benefits, a matching retirement plan, and&nbsp;a great work environment.&nbsp;Mission: United Way of the National Capital Area is committed to the health, education, and economic opportunity of every person in our community, regardless of race, gender, income, and ability.&nbsp;  We are uniquely positioned at the intersection of the public, private, philanthropic, and nonprofit sectors, and the only organization that can mobilize the best resources and people to lead collective impact for our community. Through our Community Commitment and programmatic focus, we are transforming our region and changing the story for thousands of people in a meaningful way.&nbsp; &nbsp;Who We Serve: The ALICE (Asset Limited, Income Constrained, Employed) population&nbsp;represents&nbsp;more than&nbsp;600,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE Lives Here initiative is one of United Way NCA’s strategic programs&nbsp;established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.&nbsp; Equity: Equity&nbsp;is fundamental to our mission. We infuse&nbsp;equity&nbsp;in all our business operations, hiring practices and community impact initiatives.&nbsp; Overview:  &nbsp; The Multimedia Content &amp; Communications Strategist, Senior Manager (MCCSSM),&nbsp; reports to&nbsp;&nbsp;the Vice President of Marketing &amp; Communications, plays a pivotal role in bringing our work of the United Way of the National Capital Area to life through dynamic and compelling human stories and strong copywriting that move and engage our donors, volunteers, and community partners, and the wider community more deeply to create a more equitable region.&nbsp; The MCCSSM understands the science behind good&nbsp;storytelling,&nbsp;uses&nbsp;a&nbsp;data-driven approach, and is responsible for the storytelling spectrum – from gathering stories in the field to packaging them for a variety of strategic purposes across all channels (audio, visual, and written),&nbsp;with&nbsp;familiarity&nbsp;in both&nbsp;traditional and digital media best practices.&nbsp;The MCCSSM will be a strategic and creative writer who can deliver emotionally engaging content tailored for different target audiences and organizational goals.&nbsp;This leader will be an agile writer&nbsp;capable of producing both long and short form pieces for target audiences with varying levels of understanding of United Way NCA’s work in the community. She/he is an experienced interviewer, researcher, editor, and writer who can take existing and&nbsp;new content and translate it into polished, compelling stories supporting traditional and digital engagement goals across fundraising, volunteerism, marketing, and communications.&nbsp;This role involves close collaboration with internal teams, donors, community partners, and media to drive campaign success and achieve regional goals.&nbsp;&nbsp;&nbsp; Duties and&nbsp;Responsibilities&nbsp;Content Strategy &amp; Development&nbsp;<ul><li>Develop and implement narrative strategies by crafting compelling stories that engage audiences, reinforce organizational values, and guide strategic direction.&nbsp;</li><li>Lead the development and management of a cross-functional editorial calendar to ensure cross-team alignment and narrative consistency, supporting a cohesive content strategy that elevates United Way NCA’s brand storytelling and visibility.&nbsp;</li><li>Provide vision and&nbsp;expertise in multimedia storytelling&nbsp;to develop&nbsp;compelling communication assets,&nbsp;including podcasts, newsletter&nbsp;features, videos, and photography.&nbsp;</li><li>Field-produce and direct interviews, documentaries, and other multimedia content independently, from concept through execution.&nbsp;</li><li>Experience capturing high-quality photos and video using DSLR or mirrorless cameras; able to document events, interviews, or site visits.&nbsp;</li><li>Video editing experience using Adobe Creative Suite&nbsp;(e.g., Premiere Pro).&nbsp;</li><li>Experience shooting with cameras&nbsp;</li><li>Develop and execute a comprehensive content strategy that strengthens the United Way NCA’s visibility and reputation and brand storytelling.&nbsp;</li><li>Shape and integrate content initiatives into the United Way NCA’s overall communications strategy.&nbsp;</li></ul>Storytelling &amp; Content Creation&nbsp;<ul><li>Write, edit, and curate high-impact content—including philanthropic donor stories, web articles, newsletters, annual reports, social media content, grant submissions, and marketing materials.&nbsp;</li><li>Develop and implement communication strategies that use storytelling techniques to achieve organizational goals—translating insights into clear, engaging content through collaboration, research, and narrative development.&nbsp;</li><li>Understands the landscape of storytelling&nbsp;grant opportunities and can support partnerships or proposals related to mission-driven multimedia content.&nbsp;</li><li>Work to identify and develop compelling stories about our Community Impact programs, staff, and the issues relating to our work in the communities that we serve.&nbsp;</li><li>Identify opportunities to gather content from the field in support of our editorial content strategy.&nbsp;</li><li>Deliver packaged content and stories for pre-determined marketing&nbsp;&amp; communications&nbsp;tactics.&nbsp;</li></ul>Digital Storytelling &amp;&nbsp;Engagement&nbsp;<ul><li>Collaborate with&nbsp;the&nbsp;Digital Marketing Manager to optimize and produce stories and content to enhance United Way NCA’s website for the purposed of boosting online engagement and recruiting new donors and volunteers.&nbsp;</li><li>Develop content strategies that maximize audience reach and engagement,&nbsp;leveraging platform-specific storytelling approaches.&nbsp;</li><li>Monitor emerging trends and technologies to continuously enhance digital content performance.&nbsp;</li><li>Must spend a minimum of two (2) days per week across the footprint of United Way NCA collecting stories and content.&nbsp;</li></ul>Data-Driven Insights &amp; Content Performance&nbsp;<ul><li>Utilize analytics tools to track content engagement, effectiveness, and conversion impact.&nbsp;</li><li>Report on content performance, providing data-driven recommendations to refine strategy and improve engagement.&nbsp;</li><li>Take a data-driven approach to content strategy,&nbsp;utilizing performance insights to align content with organizational goals and audience motivation continually.&nbsp;</li></ul>Collaboration &amp; Stakeholder&nbsp;Alignment&nbsp;<ul><li>Leverage donor and stakeholder insights to personalize and enhance content resonance.&nbsp;</li><li>Work cross-functionally with PR, media, and&nbsp;communications&nbsp;teams to ensure a cohesive and unified communications strategy.&nbsp;</li><li>Engage with internal and external stakeholders to align content development with organizational priorities and campaign initiatives.&nbsp;</li><li>Complies with all standard operating policies and procedures.&nbsp;</li><li>Performs other duties as&nbsp;required or assigned, which are&nbsp;reasonably within the scope of the duties in this job classification.&nbsp;</li></ul>Education, Background and Experience:&nbsp;<ul><li>Bachelor’s degree in communications, Journalism, Marketing, Public Relations, or a related field is preferred. High School Diploma or GED with equivalent years of related multimedia and communications work experience&nbsp;required.&nbsp;&nbsp;</li><li>Minimum of five (5) years of professional video and editorial experience.&nbsp;</li><li>Minimum five&nbsp;(5) years&nbsp;of experience in content strategy, writing, or editorial development, preferably within nonprofit, research, philanthropy, or corporate brand storytelling environments required.&nbsp;</li><li>Minimum five (5) years of proven experience in developing and executing multi-channel content strategies that drive audience engagement&nbsp;required&nbsp;</li><li>Three (3) years of strong background in storytelling, content marketing, and brand messaging with an emphasis on digital platforms&nbsp;required.&nbsp; &nbsp;</li><li>Strong writing and communication skills with the ability to craft compelling narratives and communicate effectively in various formats. &nbsp;</li><li>Strategic thinking and problem-solving skills with the ability to&nbsp;identify opportunities and develop effective strategies.&nbsp;</li><li>Diversified portfolio of video and writing samples&nbsp;required.&nbsp;</li><li>Demonstrated track record of filming and producing digital and print content for a range of target audiences.&nbsp;</li><li>Knowledge of and/or experience with editing programs&nbsp;like&nbsp;Adobe Creative Suite&nbsp;(e.g., Premiere Pro).&nbsp;</li><li>Superior written and visual communication&nbsp;is&nbsp;a must.&nbsp;</li><li>Experience translating technical source material into accessible, compelling human stories for a general audience.&nbsp;</li><li>Understands storytelling and marketing copywriting trends across varied media types.&nbsp;</li><li>Project management skills and attention to detail.&nbsp;</li></ul>Qualifications and Personal Attributes:&nbsp;Competencies: To perform the job successfully, an individual should&nbsp;demonstrate the following competencies to perform the essential functions of this position.&nbsp;&nbsp;&nbsp;Organizational:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;<ul><li>Mission focused – the ability to create&nbsp;real social change that leads to better lives and healthier communities.&nbsp;</li><li>Relationship oriented –an understanding that people come before&nbsp;process and&nbsp;is astute in cultivating and managing relationships toward a common goal.&nbsp;</li><li>Collaborator – understands the role and contribution of all sectors of the community and can mobilize resources through meaningful engagement.&nbsp;</li><li>Results driven – dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and&nbsp;leveraging strategies and innovations.&nbsp;</li><li>Brand steward – a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.&nbsp;</li></ul>Functional:&nbsp;<ul><li>Ethical Standards – Maintains confidentiality, acts with professional, personal, and behavioral integrity.&nbsp;</li><li>Problem solving—the individual&nbsp;identifies and resolves problems&nbsp;in a timely manner and gathers and analyzes information skillfully.&nbsp;&nbsp;</li><li>Interpersonal Skills—the individual&nbsp;maintains confidentiality,&nbsp;remains open to others’ ideas, and&nbsp;exhibits willingness to try new things.&nbsp;&nbsp;</li><li>Oral communication—the individual speaks clearly and persuasively in positive or negative situations,&nbsp;demonstrates group presentation skills, and conducts meetings.&nbsp;&nbsp;</li><li>Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.&nbsp;&nbsp;</li><li>Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.&nbsp;</li><li>Quality control&nbsp;demonstrates accuracy and thoroughness and&nbsp;monitors your own work to ensure quality.&nbsp;</li><li>Adaptability—the individual adapts to changes in the work environment, manages competing demands, and can deal with frequent changes, delays, or unexpected events.&nbsp;&nbsp;</li><li>Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and&nbsp;solicits feedback to improve performance.&nbsp;</li></ul>To apply, please&nbsp;submit your resume along with a cover letter to Human Resources at&nbsp;<a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>&nbsp;Successful candidates must pass criminal background and reference checks.&nbsp;United Way of the National Capital Area  &nbsp;&nbsp;EOE M/F/D/V&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<a href="http://unitedwaynca.org/" target="_blank"> unitedwaynca.org</a>&nbsp;

United Way National Capital Area

United Way of the National Capital Area

Multimedia Content & Communications Strategist, 

LOCATION: 1015 15th Street, NW Suite 1200, Washington, DC8614 Westwood Center Drive, Suite 300, Vienna, VAREPORTS TO:Chief Development OfficerWORK SCHEDULE:Hybrid (3 days/week in-office)Occasional Evenings/Weekends RequiredCOMPENSATION &amp; BENEFITSSalary: $80,699 - $129,070United Way NCA offers competitive compensation and benefits including substantial paid leave, healthcare benefits, a matching retirement plan, and a great work environment.United Way NCA Mission: United Way of the National Capital Area is committed to the health, education and economic opportunity of every person in our community, regardless of race, gender, income, and ability.&nbsp;We are uniquely positioned at the intersection of the public, private, philanthropic, and nonprofit sectors and the only organization that can mobilize the best resources and people to lead collective impact for our community. Through our programmatic focus, we are transforming our region and changing the story for thousands of people in a meaningful way.Who We Serve:&nbsp;The ALICE (Asset Limited, Income Constrained, Employed) population represents more than 500,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE Lives Here&nbsp;initiative addresses the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.Equity: Equity is essential to our mission and is infused into all our business operations, hiring practices and community impact initiatives. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Position Description: The Director of Corporate Partnerships is both a leader and a front-line fundraiser that plays an essential leadership role on the Development Team, overseeing the department that is currently the largest revenue generator for the organization. Reporting to the Chief Development Officer, this role supervises four (4) team members, who manage their own corporate partner portfolios. Together, the entire team identifies, cultivates, solicits, and stewards corporate donors, as well as manages a robust workplace giving program. The Director of Corporate Partnerships will partner closely with individual giving members alongside grants to strategically grow and diversify fundraising revenue at United Way NCA, with particular focus on increasing corporate support and partnership activations, as well as converting passthrough workplace campaign donors.Key Responsibilities: The Director, Corporate Partnerships&nbsp;will:<ul><li>Lead the immediate, near-term, and long-term strategic planning, implementation, growth, and maintenance of a robust Corporate Partnerships Program and Team.</li><li>Lead and manage a highly collaborative team in all identification, cultivation, solicitation, and stewardship efforts with Corporate and workplace campaign prospects and donors.&nbsp;</li><li>Support the CEO, CDO, and Board of Directors in their corporate engagement efforts.</li><li>Manage and report on Corporate Partnerships expense and revenue budget.</li><li>Meet and/or exceed annual revenue goals.&nbsp;</li><li>Meet the minimum annual fundraising growth goals.&nbsp;</li><li>Track, and report on Corporate Partnerships Team’s progress, utilizing established key performance indicators (KPIs).</li><li>In collaboration with Individual Giving, ensure workplace campaign donors who have membership in the Tocqueville Society (United Way’s major giving society) and/or affinity groups (Regional Advisory Council, Women United, and NextGen United) are stewarded appropriately.</li><li>Monitor and institute corporate partnerships best practices in operations, such as workplace campaign administration, CRM utilization, prospect research, acknowledgments, and reporting.</li><li>Work closely with the Marketing and Communications Department to coordinate communication strategies for corporate partners.&nbsp;</li><li>Work closely with the Community Impact Division and the Grants Team to identify the best opportunities to align with the Corporate Partner’s corporate social responsibility (CSR) initiatives and engage corporate employee volunteerism.</li><li>Coach and train the Development Team for increasingly complex and new corporate opportunities to include sponsorships, point of sale campaigns, cause-related marketing, etc.</li><li>Create and drive a culture of philanthropy across all fundraising areas that contribute to the entire Development Team’s goals.</li></ul>Manage a portfolio of Corporate Partners:<ul><li>Serve as the primary relationship manager in identification, cultivation, solicitation, and stewardship of 20 – 40 Corporate Partners with the capacity to support at the $25,000+ level on an annual basis.</li><li>Secure new corporate partnerships and activations.&nbsp;</li><li>Document all portfolio-related activities using the donor database Andar.</li><li>Supervise front-line team who manage a portfolio of a minimum forty corporate partners each and lead on workplace campaign and partnerships.&nbsp;</li><li>Other duties as assigned.</li></ul>Key Performance Indicators: All front-line fundraisers at United Way NCA are expected to meet annual KPIs. Fundraising performance is measured annually by the following, with specific goals based on leadership level role and portfolio makeup which includes:<ul><li>Face-to-face meetings,</li><li>Moves actions completed,</li><li>Solicitations,</li><li>Gifts/Partnerships/Activations secured,</li><li>Total dollars raised,</li><li>Number of new, retained, and upgraded partners, and</li><li>Collaborative gifts closed.</li></ul>Requirements:Educational Background&nbsp;&amp;&nbsp;Experience<ul><li>Bachelor’s degree preferred.&nbsp; A High School Diploma (or GED) with equivalent related work experience is required.&nbsp;</li><li>Minimum seven (7) years of fundraising experience, with experience in corporate partnership, and a proven record of accomplishment of securing complex corporate partnerships valued at six-figures-plus. Workplace campaign administration experience preferred.&nbsp;</li><li>Experience leading and managing a successful fundraising team; including recruiting, managing, evaluating, developing, and training development staff.</li><li>Excellent writing and communication skills are required with the ability to communicate effectively with diverse external and internal audiences.&nbsp;</li><li>Possessing a business acumen that entails knowledge and understands general business and financial principles required to effectively lead, manage, and align resources for performance; as well as the ability to read financial statements, understand budgets, etc. is essential.&nbsp;</li><li>Contributes to the bottom line by helping the organization grow its resources and capacity.</li><li>Proficiency in Microsoft Suite (Outlook, Teams, Word, Excel, PowerPoint) is required.</li><li>Proficiency in utilizing a Customer Relations Management (CRM) database is required.&nbsp;</li><li>Experience in prospecting, researching, and data analysis is preferred.&nbsp;</li><li>Excellent project management skills, with a proven record of accomplishment of managing multiple projects, ensuring consistent meeting deadlines and efficient processes and procedures.</li><li>Great problem-solving skills designed to meet challenges that may arise.</li></ul>Qualifications and Personal Attributes:To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position and achieve high performance:Mission focused&nbsp;– the ability to create real social change that leads to better lives and healthier communities.Relationship oriented&nbsp;–an understanding that people come before process and is astute in cultivating and managing relationships toward a common goal.Collaborator&nbsp;– understands the role and contribution of all sectors of the community and can mobilize resources through meaningful engagement.Results driven&nbsp;– dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations.Brand steward&nbsp;– a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Strategic relationship building&nbsp;– develops and maintains strategic relationships that generate the resources necessary to support United Way's mission.Effective &amp; engaging communicator&nbsp;– an effective and passionate communicator, articulating United Way NCA's message in a way that inspires others to act in service to the organization and the community.Embracing and managing change&nbsp;– champions and facilitates change to ensure long-term community sustainability. He/she adapts successfully to changing needs while maintaining positive relationships with all constituents, internal and external.Entrepreneurial and innovative&nbsp;– creatively seeks new opportunities to generate revenue and other resources that add greater value to the organization and the community.To apply, please submit your resume along with a cover letter to Human Resources at<a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>Successful candidates must pass criminal background and reference checks.United Way of the National Capital AreaEOE M/F/D/V

Director, Corporate Partnerships

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Senior Director, Privacy and Cybersecurity provides executive leadership to protect United Way Worldwide’s data, systems and reputation. The Senior Director establishes a comprehensive security, privacy, AI and data governance program rooted in NIST Cybersecurity, NIST Privacy, and NIST AI Risk Management Frameworks, aligned with global best practices. &nbsp;The Senior Director acts as a thought leader, coach, and advisor, ensuring that privacy, cybersecurity, and AI governance principles are embedded across business operations. The Senior Director partners with Information Technology, Marketing and Communications, Development, and the Office of General Counsel to foster a culture of trust, resilience, and compliance. &nbsp; &nbsp;The Senior Director also serves as the organization’s Data Protection Officer (DPO), overseeing data protection strategies, compliance with global privacy regulations (GDPR, CCPA, HIPAA, etc.), vendor risk management, and the secure and responsible adoption of Artificial Intelligence (AI). This includes embedding privacy and security controls in AI systems, evaluating AI vendors, and ensuring alignment with emerging regulations (EU AI Act, US AI Bill of Rights).KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:Security and Privacy | UWW Internal Operations&nbsp; &nbsp; &nbsp;&nbsp;Privacy<ul><li>Serve as the Data Protection Officer (DPO) for United Way Worldwide&nbsp;</li><li>Monitor, interpret, &nbsp;and implement compliance with global privacy regulations (GDPR, CCPA, HIPAA, PIPEDA, etc.), along with analyzing and advising on recent trends for non-profit organizations.</li><li>Lead alignment and compliance with established and emerging privacy laws and regulations applicable to LUWs at a global level.</li><li>Develop, deliver and drive awarenes of data privacy and security privacy awareness programs and training. While providing coaching &amp; educating staff about applicable privacy practices,&nbsp;drive awareness on data privacy and security issues, including development of training, policies, and guidelines that help business stakeholders spot and address data&nbsp;protection and privacy issues as they emerge in development of new products and technologies</li><li>Champion Privacy by Design when developing, implementing, or considering new data systems<ol><li>Provide guidance and feedback in contracting/purchasing process to ensure vendors meet security/privacy requirements and to advise on optimizing data matters such as data minimization, flow and security</li></ol></li><li>Conduct Privacy Impact Assessments (PIA: Privacy of Data) and Data Privacy Impact Assessments (DPIA: Risk) and Transfer Impact Assessments (TIA)&nbsp;</li><li>Identify, build or implement tools to manage privacy across systems</li><li>Oversee &amp; Manage DSAR processes (Data Subject Access Requests)</li></ul>&nbsp; &nbsp; &nbsp;Cybersecurity Leadership &nbsp;<ul><li>Establish and lead cybersecurity program in alignment with NIST CSF and NIST SP 800-53.&nbsp;Operationalize security practices.&nbsp;<ul><li>Work with system administrators to support security patching, monitoring and user account best practices</li><li>Develop annual calendar or security related activities</li></ul></li><li>Lead adoption of zero-trust architecture across networks, applications, and cloud platforms.</li><li>Oversee Identity and Access Management (IAM), encryption standards, and endpoint security.</li><li>Direct vulnerability management, penetration testing cycles, and lead team exercises.</li><li>Lead IT Incident Response Plan and cybersecurity components of the Business Continuity and Disaster Recovery Plans.</li><li>Develop annual security roadmaps benchmarked against NIST CSF, ISO 27001/27701, and SOC 2 standards.</li><li>Develop and support change management logging and practices</li><li>Establish and contribute to Data and System classification records</li><li>Co-Lead Vendor Assessment process</li><li>Co-lead IT Incident Response and IT portion of UWW Business Continuity Plan</li></ul>Risk Management &amp; Governance<ul><li>Drive enterprise-wide risk assessments and report outcomes to leadership and to the Board.&nbsp;</li><li>Develop, maintain and monitor cybersecurity and AI KPIs and dashboards.</li><li>Evaluate new data use initiatives and vendor security capacities prior to contracting with new vendors/partners</li><li>Partner with MDM/Data Governance Team to determine data use, data flows, to align governance mechanisms with enterprise strategy.&nbsp;</li><li>Develop and monitor meaningful metrics</li><li>Collaborate with Audit and Compliance teams to support annual internal and external annual audits and contribute to risk assessment activities.</li></ul>External UWW Network<ul><li>Monitor and maintain the InfoSec page on UWO including collaboration with Membership when issues occur</li><li>Contribute to Membership Standards by providing local United Way basic compliance measures and tools or training to support Membership compliance across the network</li><li>Collaborate with UWW Membership, US and International Network teams to elevate security/privacy through Membership standards, thought leadership and guidance</li><li>Provide expert guidance to local United Ways experiencing an IT or data related crisis to reinforce and guide based on best practices for incident management and to protect the United Way brand.</li></ul>Other Duties<ol><li>Interface with internal constituents and stakeholders to ensure technology products sufficiently support area divisions/departments at meeting their respective goals and objectives.&nbsp;</li><li>Work with the Senior Vice President Technology to manage resources, including utilization of team resources, forecasting and budget management.&nbsp;</li><li>Work with IT Leads to support broad UWW IT needs, planning and collaboration</li><li>Document all aspects of project development and evolution through concise meeting notes, action items, and task management. Eliminate barriers in completion of projects and manage scope, including identifying issues and working with the resources and client on resolution plans.&nbsp;</li><li>Must be able to multi-task and enjoy working in a fast-paced environment.&nbsp;</li><li>Other duties as assigned.</li></ol> &nbsp;JOB REQUIREMENTS<ul><li>Bachelor’s degree required; Master’s in Cybersecurity, Computer Science, or related field strongly preferred.&nbsp;</li><li>CISSP, CISM, CIPT or other Security Certification required.&nbsp;</li><li>10+ years of expert-level experience in cybersecurity, privacy, AI governance, or cyber law, with 5+ years experience in managing Security Team. &nbsp;&nbsp;</li><li>Excellent organization, communication, and motivational skills with an attention to detail.</li><li>Demonstrated success in cybersecurity program development and staff training/awareness aligned to NIST CSF, SP 800-53, ISO 27001/27701, and NIST AI RMF.</li><li>Demonstrated Knowledge of emerging AI regulations (EU AI Act, US AI Bill of Rights, etc.).</li><li>Experience in facilitation bringing end users to appropriate solutions involving an appropriate balance between end user requirements and risk minimization.&nbsp;</li><li>A self-starter attitude and strong interpersonal skills with the ability to work independently and collaboratively and ability to interact with people at all levels.</li><li>Solid understanding of Privacy regulations, data management practices and IT systems.</li><li>Understanding of large-scale System Development Life Cycle (SDLC) in addition to experience with implementation, integration, interfaces, data use mapping and flow design.&nbsp;</li><li>Experience in using efficient methodologies/frameworks, such as Agile and NIST or ISO.</li></ul>ROLE SPECIFIC COMPETENCIESAI Risk, Governance &amp; Enhanced CybersecurityApplies NIST AI RMF and ISO/IEC 42001 to ensure safe and ethical AI Adoption. Anticipates AI-related risks (bias, adversarial attacks, model drift). Leverages AI tools for threat detection and privacy while mitigating risks.Innovation/ Foresight&nbsp;Anticipates future risks including AI-driven attacks, deepfakes, and quantum threats.Evaluates UWW work processes, products and systems. Promotes ways to continuously improve them. Encourages and guides others to consider alternatives to currentAccountability/Results Orientation&nbsp;Takes ownership of work and outcomes achieved, selecting the best work approach, while delivering against commitments, models ethical integrity. Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes, and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Behaves ethically and honestly in all activities performed on behalf of UWW. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking&nbsp;Balances innovation, compliance, and risk minimization. Evaluates available information&nbsp;and recommends a course of action. Contributes own assessment of risks and&nbsp;implications of decisions in team decision-making efforts. Uses judgment appropriately&nbsp;in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration&nbsp;Builds trust across diverse stakeholders and adapts to change.Contributes to the achievement of team objectives by helping others to complete tasks on own initiative. Shares information/ideas with other team members. Carries out assigned work projects. Identifies ways to make a greater contribution to the team. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management&nbsp;Develops partnerships to elevate organizational maturity. Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the UW system.Communications&nbsp;Distills complex issues into actionable insights for technical and non-technical audiences.&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down, and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is currently $136,000 to $155,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information. &nbsp;We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Senior Director, Privacy and Cybersecurity

Location: Onsite<h2>Position Summary</h2>The IT Support Specialist provides technical assistance for computer hardware, software, and networks, troubleshooting problems for end-users and organizations. The duties include installing and configuring systems, diagnosing issues, performing maintenance, training users, and documenting technical problems and solutions.&nbsp; &nbsp; This role is responsible for keeping technology infrastructure running smoothly to support employee productivity and ensuring data security. This role also manages the administrative tasks related to the IT department.<h2>Essential Duties and Responsibilities</h2>The essential functions include, but are not limited to the following:<ul><li>Serves as primary point of contact for diagnosing and resolving issues with hardware, software, and network connectivity for end-users. Prioritizing requests when necessary.</li><li>Coordinates with Managed Service Provider to ensure that requests are resolved to the end user’s satisfaction.</li><li>Setting up new hardware and installing, configuring, and updating software applications and operating systems.</li><li>In conjunction with the MSP, perform routine maintenance on computer systems and networks to ensure optimal performance and security.</li><li>Develops and maintains relationships with external IT vendors and service providers.</li><li>Organizes training for various systems, software, and best practices.</li><li>Assists with operations to maintain workflow and meet deadlines.</li><li>Asset Management for all equipment, software, and licenses. Ensure that renewal periods are documented and renewals are completed on time.</li><li>Monitors Systems for issues, vulnerabilities, and potential cyber threats to maintain network security.&nbsp;</li><li>Records technical issues, solutions, and system changes in a clear and organized manner.&nbsp;</li><li>Oversees IT security audits, reports, and investigations.</li><li>Establishes efficiency standards, recommends IT infrastructure improvements, and maintains IT Procedures manual.</li><li>Develops and maintains the annual IT administration budget.</li><li>Assists, as assigned by management, with the organization’s disaster response efforts.</li><li>Performs other duties and assumes other responsibilities as assigned..</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Minimum High School Diploma and experience serving in a technology helpdesk capacity.</li><li>Minimum of 3-6 years’ experience.</li><li>Proven knowledge and understanding of application systems and computing devices.</li><li>Familiarity with Office 365 Administration including SharePoint.</li><li>Knowledge of VOIP phone system management.</li><li>Strong problem-solving skills.</li><li>Strong customer service and communication skills.</li><li>Strong attention to detail and discretion with confidential information.</li><li>Ability to prioritize tasks and work calmly under pressure.</li></ul><h2>Physical Demands and Work Environment&nbsp;</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.<h2>Note</h2>This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.&nbsp;All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

United Way of Palm Beach County

IT Support Specialist

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job.It’s a mission. Come work with us!The&nbsp;Housing Plus Operations and Program Manager&nbsp;is responsible for the day-to-day operations of the 211 Housing Plus program and supports the 211 Navigation Center. General duties include hiring and supervising team members, scheduling team to ensure proper coverage, and representing the program at internal and external meetings.Responsible for establishing, maintaining, and elevating relationships with government representatives, homeless service providers, volunteers, etc. It is the&nbsp;Housing Plus Operations and Program Manager’s&nbsp;responsibility to stay abreast of funding proposal due dates, manage proposal timelines, and work with leadership to complete and deliver proposals as well as for monthly and quarterly grant-related reports and any ad hoc report requests.Housing Plus operational hours are Mon-Fri 7:30am to 5:00pm. However, this position is responsible for ensuring after-hours coverage and coordinates with third-party after-hours vendor to ensure seamless operations. Also supports 211 Navigation Center team during normal and holiday hours.General Responsibilities:<ul><li>Acts as liaison between the program and the Homeless Management Information System provider, working with them to create reports, train new team members, schedule audits, etc.</li><li>Hire, train, and supervise an assigned team</li><li>Manage daily operations, including scheduling and managing time off for assigned team. Coordinates with 211 Program Manager and 211 Director for supplemental shift coverage for planned and unplanned staffing shortages. Acts as back up when needed.</li><li>Serve as liaison with shelter directors and others to whom the program makes shelter referrals; follow up on complaints/problems with referrals.</li><li>Represent program at internal and external meetings, coalitions etc. specifically in required Continuum of Care meetings and subcommittee meetings across the region. Provides leadership at these tables and can make operational changes, that do not impact finances, that are suggested or needed by committees.</li><li>Remains apprised of developments or changes in regional homeless and prevention services. Communicates trends, changes, challenges, and plans with leadership on a regular basis.</li><li>Pull and create monthly and quarterly grant related reports to submit to Director for final approval. Presents reports at internal and external leadership meetings.</li><li>Provides timely updates and training to team related to homeless services and resources, processes and call work flow updates, and database updates.</li><li>Develop process and procedures for all after-hours support functions. Communicates changes to after-hours vendor in a timely manner.</li><li>Provides timely and accurate response to City and County requests for information and action.</li><li>Oversees quality assurance related activities including client file management, documentation, and customer service experience.</li><li>Acts as liaison between the program and the Homeless Management Information System provider, working with them to create reports, train new team members, schedule audits, etc.</li></ul>Knowledge, Skills &amp; Ability<ul><li>Associate or Bachelor’s degree (preferred) in human services, social work, or related field.</li><li>Minimum of two years of direct supervisory experience.</li><li>Two or more years working in a social service field, preference for those who have worked in homeless services.</li><li>Ability to work in a face paced environment and willingness to pitch in to help team.By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job.</li></ul>It’s a mission. Come work with us!The&nbsp;Housing Plus Operations and Program Manager&nbsp;is responsible for the day-to-day operations of the 211 Housing Plus program and supports the 211 Navigation Center. General duties include hiring and supervising team members, scheduling team to ensure proper coverage, and representing the program at internal and external meetings.Responsible for establishing, maintaining, and elevating relationships with government representatives, homeless service providers, volunteers, etc. It is the&nbsp;Housing Plus Operations and Program Manager’s&nbsp;responsibility to stay abreast of funding proposal due dates, manage proposal timelines, and work with leadership to complete and deliver proposals as well as for monthly and quarterly grant-related reports and any ad hoc report requests.Housing Plus operational hours are Mon-Fri 7:30am to 5:00pm. However, this position is responsible for ensuring after-hours coverage and coordinates with third-party after-hours vendor to ensure seamless operations. Also supports 211 Navigation Center team during normal and holiday hours.General Responsibilities:<ul><li>Acts as liaison between the program and the Homeless Management Information System provider, working with them to create reports, train new team members, schedule audits, etc.</li><li>Hire, train, and supervise an assigned team</li><li>Manage daily operations, including scheduling and managing time off for assigned team. Coordinates with 211 Program Manager and 211 Director for supplemental shift coverage for planned and unplanned staffing shortages. Acts as back up when needed.</li><li>Serve as liaison with shelter directors and others to whom the program makes shelter referrals; follow up on complaints/problems with referrals.</li><li>Represent program at internal and external meetings, coalitions etc. specifically in required Continuum of Care meetings and subcommittee meetings across the region. Provides leadership at these tables and can make operational changes, that do not impact finances, that are suggested or needed by committees.</li><li>Remains apprised of developments or changes in regional homeless and prevention services. Communicates trends, changes, challenges, and plans with leadership on a regular basis.</li><li>Pull and create monthly and quarterly grant related reports to submit to Director for final approval. Presents reports at internal and external leadership meetings.</li><li>Provides timely updates and training to team related to homeless services and resources, processes and call work flow updates, and database updates.</li><li>Develop process and procedures for all after-hours support functions. Communicates changes to after-hours vendor in a timely manner.</li><li>Provides timely and accurate response to City and County requests for information and action.</li><li>Oversees quality assurance related activities including client file management, documentation, and customer service experience.</li><li>Acts as liaison between the program and the Homeless Management Information System provider, working with them to create reports, train new team members, schedule audits, etc.</li></ul>Knowledge, Skills &amp; Ability<ul><li>Must be able to handle difficult situations with mature attitude, judgement, poise, tact and diplomacy</li><li>Associate or Bachelor’s degree (preferred) in human services, social work, or related field.</li><li>Minimum of two years of direct supervisory experience.</li><li>Two or more years working in a social service field, preference for those who have worked in homeless services.</li><li>Ability to work in a fast paced environment and willingness to pitch in to help team.</li><li>Must have a high level of attention to detail and concern for accuracy.</li><li>Self-starter with demonstrated ability to work independently and within teams, meet deadlines, and manage projects effectively.</li></ul>To view the position and apply,&nbsp;<a href="https://helpingpeople.aaimtrack.com/jobs/1246043" target="_blank">click here</a>. &nbsp; You may also apply by sending your resume to <a href="mailto:careers@unitedwaystl.org" target="_blank">careers@unitedwaystl.org</a>United Way of Greater St. Louis is an Equal Opportunity Employer.

United Way of Greater St. Louis

Greater St. Louis

Housing Plus Ops and Program Manager

The Vice President of Human Resources leads the daily organizational Human Resources function for the organization and is responsible for developing and executing human resource strategy, policies, programs and services in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, legal compliance, employee relations, change management, performance management, professional development, and compensation. Provides Human Resources consultation and services to internal management, supervisors, and employees.&nbsp;Key Responsibilities:&nbsp;<ul><li>Serve as an internal organizational consultant, strategic partner, and expert resource to management and staff, providing counsel, outreach, and service in a variety of HR areas including staff/workforce planning and projection, recruitment and retention strategy, position analysis, conflict resolution, performance management, etc., ensuring consistent application of HR procedures/programs across the organization.</li><li>Review and make recommendations to executive management for improvement of the organization's policies, procedures and practices on human capital matters.&nbsp;</li><li>Work directly with department leadership and supervisors to assist them in carrying out their responsibilities on human capital matters.</li><li>Communicate changes in the organization's personnel policies and procedures and ensure that proper compliance is followed.</li><li>Responsible for managing the department budget and organizational professional development budget.</li><li>Coordinate job training/development opportunities with management to ensure continued learning of staff.</li><li>Maintain knowledge of industry trends and employment legislation. Ensure compliance with federal, state and local legislation pertaining to all human capital matters.&nbsp;</li><li>Develop comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.</li><li>Develop and implement comprehensive compensation and benefits plans that are competitive and cost-effective and attractive to candidates.</li><li>Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.</li></ul>Qualifications:&nbsp;<ul><li>A minimum of 15 years of HR experience, with at least five years of executive HR experience.</li><li>A BS/BA degree from an accredited college/university; MBA or MA/MS in human resources or related field preferred.&nbsp; Masters level coursework preferred but not required.</li><li>SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP)&nbsp;certification preferred.</li><li>Proven comprehension of employment law and common human resources practices.&nbsp;</li><li>Strong analytical and problem-solving skills.</li><li>Strong supervisory and leadership skills.</li><li>Thorough knowledge of employment-related laws and regulations.</li><li>Knowledge of and experience with varied human resource information systems.</li><li>Proficient with Microsoft 365 or related software.</li></ul>We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family the first of the month after employment, short term disability, long term disability, and a 403(b) with an organization match and 3-year vesting schedule.This role is in St Louis, MO.To apply send your resume to&nbsp;<a href="mailto:Careers@unitedwaystl.org" target="_blank">Careers@unitedwaystl.org</a>Employment is contingent upon a successful background check.United Way of Greater St. Louis is an equal opportunity employer.

Vice President Human Resources

Purpose of Position:&nbsp;Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. I&amp;R Specialists may be called upon to de-escalate stressful situations, be involved in follow up communications, complete intake assessment for specialized programs or services, perform outbound calls, basic database maintenance and community outreach.&nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Provide exceptional customer service as the first point of contact with the United Way of Northeast Florida 211 by linking community members with appropriate services and providing immediate crisis intervention as necessary.</li></ul><ul><li>100% compliance with UW 211 policies and procedures</li><li>Knowledge or willingness to learn &amp; compliance with Inform USA (formerly AIRS)</li><li>Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way</li><li>Accurately assess caller’s needs and engage in collaborative problem solving to prioritize and develop an action plan without offering advice or opinions</li><li>Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller’s need(s)</li><li>Help caller address any perceived barriers or challenges to getting assistance</li><li>Offer honest information regarding services or programs that may not exist in our community. Discuss alternatives, if possible</li><li>Use direct intervention and advocacy when needed as agreed to by the caller</li><li>Conduct complete and accurate interviews and capture all required data into contact center software(s)</li><li>Respect and maintain client confidentiality; follow all agency and program guidelines regarding confidentiality</li><li>If a client is in a crisis, life-threatening or suicidal situation, assist the client to move from an emotional state to a cognitive state</li><li>Demonstrate a willingness and ability to work with difficult callers or calls using accepted techniques and principles</li><li>Develop and practice individual self-care plans</li><li>Follow up on referral cases or other inquires as needed</li><li>Demonstrate a desire to improve with active and open participation in quality assurance program</li><li>Complete required initial and ongoing training as needed</li><li>Demonstrate a commitment to United Way’s vision, mission, values, and Code of Ethics in all interactions with coworkers and constituents</li><li>Expected to maintain an average score of 70% or greater on all individual performance metrics</li><li>Perform other such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize&nbsp;&nbsp;</li><li>Enter&nbsp;a minimum of 2 years of experience in related field&nbsp;</li><li>High School diploma/GED required. Associate’s degree in a health and human services related field preferred OR minimum one-year experience in health and human service related field&nbsp;</li><li>Inbound call experience or prior I&amp;R experience strongly preferred</li><li>Proficiency in oral and written communication skills</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file</li><li>Comfortable handling calls from a wide-range of people in crisis situations&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Adapt readily to changes</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to work with minimal supervision</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp;</li><li>Overtime and holidays as assigned</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear.&nbsp;Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Information & Referral Specialist

Join us as a Benefits Specialist and be the driving force behind a transformative shift in employee healthcare! You'll lead engaging sessions, simplify complex benefits, and empower teams to embrace High-Deductible Health Plans and Health Savings Accounts with confidence. If you're a passionate communicator who thrives on education, connection, and change, this is your chance to make a meaningful difference in our organization!OperationsPosition Title:&nbsp; Benefits SpecialistSupervisor:&nbsp;&nbsp;&nbsp;&nbsp; Benefits DirectorPosition Summary: We are seeking a dynamic, people-oriented Benefits Specialist who will focus on supporting organizations through the transition from a traditional PPO medical plan to a High-Deductible Health Plan (HDHP) with a Health Savings Account (HSA). This role is ideal for someone who thrives on clear communication, education, and engagement and is passionate about helping employees understand and navigate change.Responsibilities<ul><li>Confidently present to large groups, simplify complex benefits terminology, and tailor message to diverse audiences.</li><li>Deliver engaging, informative sessions to employees across multiple agency sites, ensuring understanding of HDHPs and HSAs and FSAs.</li><li>Manage multiple deliverables, timelines, and stakeholder needs with attention to detail.</li><li>Provide consultative support to support employees during benefits transitions, demonstrating strong interpersonal skills.</li><li>Partner effectively with HR, payroll, vendors, and leadership to ensure smooth implementation and support.</li><li>Demonstrate a strong understanding of U.S. healthcare benefits, particularly PPOs, HDHPs, and HSAs.</li><li>Travel locally regularly to agency locations and adapt work hours to meet training demands as needed.</li><li>Regional travel will be required occasionally but will be infrequent.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with the Benefits Director as needed.<ul><li>Other duties as assigned.</li></ul>Knowledge &amp; Qualifications&nbsp;&nbsp;Exceptional communication and training skills. Highly organized, have empathy and patience with a diverse population. Be collaborative and a Team Player. Solid understanding of health care benefits, especially PPOs, HDHP and HSAs.Experience:<ul><li>Prior experience with HDHP/HSA education or rollout preferred.</li><li>Proficiency in Microsoft Office and HRIS systems.</li></ul>Education/ Experience<ul><li>Bachelor’s degree in human resources, Business, Communications, or related field preferred.</li><li>2+ years of experience in employee benefits or HR.</li><li>Prior experience with HDHP/HSA education or rollout preferred</li><li>CEBS or similar certification is preferred.</li></ul>Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Valid Alabama driver’s license·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reliable transportation / Proof of automobile insurance commensurate with State law·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Normal office environment with some travel

United Way of Central AL

United Way of Central Alabama

Benefits Specialist

Position Summary&nbsp;The Senior Vice President of Impact provides visionary leadership to advance the United Way of Palm Beach County’s mission of improving youth opportunities, financial security, community health, and community resiliency for all. This role energizes and inspires the Impact team, guiding strategic investments, community collaborations, and program initiatives that create measurable, lasting change. The SVP of Impact serves as a key ambassador to donors, partners, and stakeholders, demonstrating the impact of our work and positioning United Way as the premier way to get involved in building a stronger community.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to, the following:Strategic Leadership and Program Oversight<ul><li>Provide leadership to the Community Impact Council, supervising directors and staff across key initiatives (e.g., Hunger Relief, Special Needs, VITA, Mentoring).</li><li>Provide strategic direction for all phases of United Way’s grantmaking—planning, research, application design, compliance, monitoring, and evaluation.</li><li>Oversee organizational impact measurement, ensuring consistent data collection, analysis, and reporting across programs.</li><li>Oversee the grants management system.</li><li>Engage stakeholders in Countywide Community Needs Assessments.&nbsp;</li><li>Manage the department budget and align resources to organizational priorities.</li></ul>Community Engagement and Volunteer Leadership<ul><li>Manage the Community Impact Council and Agency Executive Directors’ Council—setting agendas, preparing materials, and facilitating productive dialogue.</li><li>Recruit, train, and engage diverse volunteer leaders to strengthen United Way’s investment and impact strategies.</li><li>Represent United Way in community forums, task forces, and strategic collaboratives to drive systems-level change.</li></ul>Initiatives and Special Programs<ul><li>Oversee the ALICE (Asset Limited, Income Constrained, Employed) initiative and the EFSP (Emergency Food and Shelter Program).</li><li>Assist with the organization’s disaster response efforts (e.g., hurricanes, pandemic, mass casualty), including fundraising and managing distribution of funding.</li><li>Develop and implement strategies for new initiatives and special projects in alignment with community needs and organizational priorities.</li><li>Coordinate cross-functionally with the Fundraising Team, Volunteer Services, Marketing/Communications, Finance, and IT to maximize impact and visibility.</li><li>Coordinate Public Policy and Advocacy efforts.&nbsp;</li></ul>Fund Development and Storytelling<ul><li>Partner with the Fundraising Team to cultivate corporate, foundation, and government support for programs and initiatives.</li><li>Collaborate with Marketing/Communications to translate data and results into compelling stories for donors, stakeholders, and the public.</li><li>Present outcomes and impact to the Board of Directors, funders, and community partners to strengthen trust and investment.</li></ul>Assist, as assigned by management, with the organization’s disaster response efforts.Perform other duties as opportunities are presented and/or assigned.Minimum Qualifications (Knowledge, Skills, and Abilities)<ul><li>Master’s degree preferred; bachelor’s degree with equivalent leadership experience considered.</li><li>Minimum of 10 years progressive leadership in human services, philanthropy, or community impact (including staff supervision, program management, and strategic planning).</li><li>Demonstrated success in grantmaking, resource development, and outcome measurement.</li><li>Proven ability to build consensus, lead collaborative initiatives, and inspire diverse stakeholders.</li><li>Strong analytical and problem-solving skills; able to design innovative strategies informed by data.</li><li>Excellent written, verbal, and presentation skills, with the ability to engage boards, donors, and community leaders.</li><li>Proficiency in Microsoft Office Suite; familiarity with grants management systems and impact measurement tools preferred.</li></ul>

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