Housing Navigator Case Manager

Department: Impact

Supervisor: Sr. Director, Community Solutions

Status: Hourly, Nonexempt, Full-time (37.5 hours per week)

Rate Range: $30 / Hour

Location: Multiple locations in Allentown PA

Grant funding: This position is funded through December 31, 2027, with the opportunity for renewal pending future funding.

Position Description

Provide direct service case management and family stability support to families experiencing housing instability or facing imminent risk of eviction in Allentown, PA, particularly within the Franklin Park neighborhood and surrounding zip codes.

The case manager works collaboratively with community organizations to support housing stability, reduce disruptive school mobility, and promote long-term family stability. This is a grant-funded position employed by United Way of the Greater Lehigh Valley.

Work Experience and/or Education Required

Two plus years’ paid or volunteer experience in a range of the following: direct service in community, health and human services program management, case management, social work or housing services, education considered in lieu of experience.

Skills Preferred

• Bilingual in Spanish
• Strong communication and relationship-building skills
• Understanding of and commitment to the mission, vision, and goals of United Way.

Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.

Benefits Package

In addition to the base pay, annual COLA, individual performance bonuses and shared success bonuses, this position is eligible for a full benefits package including subsidized medical, vision and dental insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.

Work Location

This position is expected to be 95% in person across multiple community organization sites, with occasional opportunities for remote work.