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Join Our Team! Career Opportunity About Us United Way of Central and Northeastern Connecticut is one of more than 1,040 autonomous United Ways in our nation and 1,800 community-based United Ways in forty-five countries and territories. We have the unique ability, vision, and resources to bring together diverse stakeholders around a community vision of creating positive change to achieve long-lasting results for children and families. Our Community Engagement and Marketing team helps to raise awareness of United Way’s work, and the impact can all make together for local children and families. Our Mission To engage and bring together people and resources committed to the well-being of children and families in our community. Our Vision A community where opportunities are available for every child to succeed in school and for every family to achieve financial security. Our Values In pursuing our mission, the following principles guide our relationships with stakeholders, including our donors, volunteers, partners, employees and the communities we serve: a belief that respect, equity, diversity and inclusiveness make us stronger; engaging others with professionalism and quality support; seeking creative and sustainable solutions to pressing social challenges; maintaining the highest standards of personal and organizational honesty in order to ensure stewardship of donors’ dollars; being proactive and responsive through consistent communication; and, delivery of high-quality services and effective measurement of results to ensure efficiency and innovation.&nbsp;We are searching for an Impact and Engagement Manager – Economic Mobility to be part of our United Way team located in Hartford Connecticut. This position is responsible for influencing, driving, and contributing to progress toward department and organizational goals by providing leadership inâ¯core departmental functions, special projects, resource generation, and data management.â¯The manager will focus on projects to advance the goals of Hartford Working Cities, which aims to increase the rate of employment among Hartford young adults through a focus on young adult leadership, fostering collaboration among education and training providers, and employer engagement. â¯ What you will do: • Understand local communities and develop and maintain effective relationships with community stakeholders, and cross-functional public/private partners to address United Way priorities. • In partnership with leadership, volunteers, and community partners, identify needs, assets, partners, resources, and innovative approaches to achieve intended community goals. • Manage investment portfolio (grantmaking and/or subcontracting to advance community goals) to ensure progress toward impact goals. • Act as the organizational liaison for relationship management with a portfolio of community partners that contribute to the impact and fundraising goals. • Support and participate in various fundraising and advocacy activities to achieve revenue goals. • Lead special projects as assigned (including but not limited to Young Legends, North Hartford Ascend Pipeline projects, etc.).Key skills and attributes â¯ Leadership: • Model collaborative behavior that is inclusive, welcoming, and reflects a strong value for diversity. • Establish open, effective communication with staff and other strategic partners • Participate in learning communities and other opportunities to increase knowledge that will enhance the initiative. Share learnings with partners and staff. • Maintain an understanding of implementation challenges and develop comprehensive solutions to address them. • Has a passion for system change and have the experience to influence change and motivate others. • Can manage and mentor a young adult team, including recruiting, training, and providing ongoing supervision and support for young adults who are contracted to assist with Hartford Working Cities objectives.Project Management: • Oversee projects, monitor, and report on issues and achievements within timelines. • Oversee the work of consultants or subcontractors as appropriate. • Work collaboratively with other community initiatives to leverage/align resources around shared goals.â¯ • Data Collection, Analysis, and Reporting:â¯ • Ensure broad awareness and understanding among all partners and residents of targets and indicators. • Work with partners to collect data related to all Economic Mobility initiatives including but not limited to Hartford Working Cities. • Use data to inform learning, drive decisions and strive for continuous improvement.&nbsp;About You: • Bachelor’s degree in social work, business, public policy, or related field preferred; and/or at least three years of relevant work experience.â¯ • Experience with/working in an economically, racially, and ethnically diverse environment, and the ability to build trusting relationships with all stakeholders. • Experience in successfully managing and delivering program initiatives. • Strong writing ability. • Experience with project management and stakeholder management. • Strong facilitation and presentation skills before multiple types of audiences. • Strong communication and interpersonal skills, able to build authentic relationships with diverse stakeholders - from public and private sector executives, employers, and philanthropists to line workers and support staff at partnering agencies. • Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment, and willingness to “roll up one’s sleeves” and extend beyond formal responsibilities as needed for the work. • Experience in measuring the effectiveness of outreach strategies. • Some night and weekend hours required.Competencies: • Knowledge of local communities and systems; workforce development; and positive youth development. • Action Orientation/Leadership: drives for goal completion and adjusts as new demands emerge; identifies resource needs, and problem-solving orientation. • Relationship Building and Communication: demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening. • Judgement and Decision-making: make sound decisions under pressure, avoids assumptions, weighs risk, asks good questions, demonstrates critical thinking, delegates effectively, and follows up. • Public Relations: Capable of adapting and delivering messages for a variety of audiences, including clients, partners, donors, and the public. • Strategic Vision: Ability to support both short-term and long-term strategies for improving and implementing economic mobility initiatives.How to apply:Qualified applicants should submit a resume and a cover letter describing 1) their qualifications andexperiences 2) salary requirements, and 3) how they learned about the position to:Email: <a href="mailto:positions@unitedwayinc.org" target="_blank">positions@unitedwayinc.org</a>United Way of Central and Northeastern Connecticut is an equal opportunity employer M / F / D / V.Frequently cited statistics show that women and members of structurally marginalized and/orunderrepresented groups apply to jobs only if they meet 100% of the qualifications. United Way ofCentral and Northeastern Connecticut encourages you to break that statistic and to apply. Fewcandidates will meet 100% of the qualifications. We look forward to your application.â¯ â¯ â¯

United Way of Central and Northeastern CT

Impact and Engagement Manager - Economic Mobility

Purpose and Scope of Job:The Chief Financial &amp; Administrative Officer (CFAO) is the organization’s senior financial position and oversees all matters related to such. The CFAO is responsible for all accounting, finance, and treasury functions, as well as developing the financial infrastructure and systems needed to safeguard UWSWI’s financial assets. The CFAO is also responsible for providing operational leadership and management of proper internal controls, administrative and reporting procedures, information technology infrastructure, and people systems to effectively meet the mission and strategic objectives of the organization. This role serves as a strategic partner to the President &amp; CEO, advising and counseling on all financial matters, contracts, compliance, and enterprise risk, enabling the organization to respond to changing or adverse circumstances.&nbsp;Essential Responsibilities:Finance &amp; Data Management<ul><li>Advise, plan, and directly oversee all financial functions</li><li>Set strategy and review the annual budget</li><li>Review, analyze, and report on monthly results; update strategic financial plans and forecasts; provide quarterly financial reporting to internal and external stakeholders; and manage key contracts</li><li>Monitor the performance and application of investment funds</li><li>Prepare all financial materials for Board of Directors and Finance Committee, presenting information as requested. Also serves on selected taskforces as needed</li><li>Prepare cash flow projections and ensure adequate funding</li><li>Remain current on GAAP principles and tax laws applicable to nonprofit entities</li><li>Oversee grant administration, including federal, state and private grants</li><li>Analyze internal operations and identify areas for process improvement and enhancement</li><li>Monitor financial performance metrics and establish corrective measures as needed</li><li>Foster a success-oriented, accountable environment within the organization&nbsp;</li><li>Provide data analytics strategy and support to other staff or departments as needed</li></ul>Administrative &amp; Operations<ul><li>Oversee the functions of&nbsp;human resources, information technology, facilities, and office operations</li><li>Collaborate with the CEO to design, develop, and implement business strategies, plans, and procedures that align short and long-term objectives with organizational vision and operational strategies</li><li>Proactively manage information and technology vendor relationships. Recommend capital improvements as necessary</li><li>Provide oversight and act as primary point of contact for all UWSWI technology and data systems, including CRM</li><li>Ensure recruiting, onboarding, professional development, and retention strategies are comparable to market</li><li>Oversee the payroll function and ensure compliance with all 403b plan documents, federal and state regulations</li><li>Oversee all insurance policies, providing for adequate coverage in all areas</li><li>Negotiate, maintain, and ensure compliance with contracts regarding outsourced facilities maintenance&nbsp;</li></ul>Fiscal/Legal Compliance &amp; Controls<ul><li>Ensure internal controls &amp; systems are adequately designed and operating effectively</li><li>Oversee the annual financial statement audit and single audit</li><li>Oversee all tax and other required filings</li><li>Maintain banking relationships and ensure covenant compliance</li><li>Review financial legal matters and contracts</li></ul>Leadership &amp; Supervision:<ul><li>Provide direct reports clear direction, support, and mentorship to ensure a smooth, cohesive financial operation and attainment of department/individual goals</li><li>Foster regular, open communication and constructive feedback in evaluating performance, ensuring accountability and alignment with organizational vision and values</li><li>Oversee reconciliations, journal entries, cash receipts, directed gift reporting, and payments</li><li>Identify opportunities for training and professional development</li></ul>Core Competencies:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Ethical business conduct</li><li>Integrity</li><li>Strategic</li><li>Results-oriented</li><li>Analytical</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor’s degree in accounting, finance or business management required</li><li>CPA and/or Master of Business Administration, a plus</li><li>A minimum of 5 years of experience in a senior financial role in a complex organization with multiple revenue streams and/or as an auditor of nonprofits</li><li>Strong communication skills including a disposition to explain finances and financial concepts to individuals with varying degrees of financial understanding</li><li>An understanding of, or experience with, nonprofit organizations</li><li>Ability to read, analyze, and interpret complex documents; respond promptly and effectively to inquiries; prepare and deliver effective presentations to staff, board, committee members, and the public</li><li>Analytical skills, including modeling and the ability to apply logical thinking to a wide range of intellectual and practical problems</li><li>Proven self-starter and planner, prioritizing work to meet tight deadlines</li><li>Experience managing finance, human resources and/or information technology</li><li>Working knowledge of IT/business infrastructure, HRIS systems, accounting software and proficiency with Microsoft Office Suite</li><li>Valid driver’s license; required minimum insurance coverage and daily access to reliable transportation</li><li>This is not a remote work position</li></ul>Physical Requirements:While performing the duties of this job, the employee is occasionally required to sit, stand, walk, drive/operate a car, lift and carry bags and boxes of approximately 20 pounds; talk or hear, read, use hands to handle or feel objects, reach with hands and arms; climb stairs, stoop, kneel, or crouch, type, operate a computer, calculator, and copy machine.

United Way of Southwestern Indiana

Chief Financial & Administrative Officer

United Way of El Paso County is committed to improving the lives and futures of all people in the community. We bring together expertise, funding and volunteer support to positively impact education, health, basic needs, and financial stability. In partnership with others, we work to eliminate inequities experienced by diverse populations so that all people have a safe, healthy home environment, achieve their educational potential, and increase their financial stability. We commit to building bridges across cultural, racial, religious, and economic boundaries.POSITION: PARENTS AS TEACHERS CASE MANAGERREPORTS TO: Director of Early Childhood Initiatives Purpose: The Case Manager contributes to the achievement of UnitedWay of El Paso County’s (UWEPC) mission, vision, and core values by addressing a key strategy: home visitation programs. The Case Manager is responsible for providing needs assessment, service planning, and monitoring and evaluation of case management services to children and families enrolled in the Parents as Teachers Program, an evidence-based early childhood home visitation framework that builds strong communities, thriving families and children who are healthy, safe and ready to learn.MAJOR DUTIES &amp; RESPONSIBILITIES: The Parents as Teachers (PAT) Case Manager Responsibilities include:ï· Complete intake record and identify reasons for referral. ï· Assist participants enrolled in the PAT Program with basic needs. ï· Create and customize a service plan with each participant receiving casemanagement services. ï· Monitor and evaluate the service plan as needed during services period. ï· Be in contact with the family monthly until terms on the service plan areaddressed/provided/remedied. ï· Complete warm-hands off/referrals to entities in El Paso that are bettersuited/preferred to meet the needs of the PAT participants.Administrative Compliance for HOPES:ï· Complete data entry in data entry systems. ï· Maintain accurate and complete family file records. ï· Complete daily timesheets, staff weekly and monthly reports, monthlymileage and expense reports by set deadlines. ï· Participate in monthly reflective and administrative supervision sessions. ï· Recruit families to maintain a full caseload by conducting presentations insmall or large groups.2 | P a g eï· Request donations and incentives for active participants in the PAT program.Professional Development ï· Complete at least 20 hours of professional development each year. ï· Attend all grant-required trainings.CROSS-FUNCTIONAL RESPONSIBILITIES: Community Engagementï· Work effectively with other teams at United Way to provide appropriate support and value to partners. Leverage relationships to create additional opportunities with other organizations and individuals.ï· Foster creative thinking and facilitate future partnerships within corporate accounts.ï· Attend key community events and activities as a way to promote United Way of El Paso County’s mission, vision and core values becoming a defined community ambassador for United Way.ï· Cultivate community support for United Way by maintaining contacts with local organizations, businesses and individuals.SKILLS AND COMPENTENCIES:Interpersonal Skillsï· Experience working in collaborative environments and cross functionally to achieve goals.ï· Strong project management, process improvement, or other applicable experience.ï· Strong analytical skills using data to support decisions.ï· Problem-solver and self-starter who initiates solutions; collaborates and negotiates effectively with team members, partners, and stakeholders. Strong ability to distill and communicate complex issues and concepts to others.ï· Strong communicator focused on building relationships and leveraging partnerships to advance priorities and initiatives.ï· Personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and sense of humor.Computer SkillsIntermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, Excel), Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo Meeting, FaceBook Live, Microsoft Teams; Intermediate knowledge of case management software and workflow.Key Competencies3 | P a g eï· Cultivateso Equity Mindseto Network Mindseto Learning Mindsetï· Think Strategically Applies appropriate strategic logic to decisions and initiatives. Identifies efforts that will have the greatest strategic impact.ï· Promote Collaboration Fosters a sense of teamwork, leverages differences, and facilitates the effective interaction and contribution of others to achieve goals.ï· Engage and Inspire Articulates and inspires commitment to a plan of action aligned with organizational mission and goals.ï· Inspire Trust Gains the confidence and trust of others through principled leadership and sound business ethics.ï· Innovate Champions new ideas and initiatives and creates an environment that supports innovation.ï· Focus on Community Ensures the delivery of exceptional service and value to the communities we serve.Core Competencies for all UWEPC Staffï· Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.ï· Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal.ï· Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagementï· Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impactï· Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.Diversity, Equity, and Inclusion (DEI)ï· Behaviors reflect a belief that individuals from diverse backgrounds lead to a more successful organization.4 | P a g eï· Educates oneself about DEI issues within the organization and community.ï· Demonstrates a willingness to become aware of and address one’s own implicit biases.ï· Deliberately works to include individuals from underrepresented backgrounds in efforts both internally and externally as appropriate.ï· Identifies and integrates the tools and resources needed to create more equitable environments.Qualifications--Knowledge, Education and Experience Bachelor’s degree in subjects related to health and human services, education, health, sociology or related field is required. An equivalent combination of education, experience and skills and abilities will be considered. Bilingual (English/Spanish) is required. The ability to extend emotional support to families in crisis with a non-judgmental attitude, offering compassion and strength in an objective manner. Leadership qualities to include the ability to give direction and to work cooperatively with peers and accept direction as needed. Knowledge of the non-profit sector is essential. Knowledge of community resources and ability to access needed services for families. Successful candidate must also embody personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and sense of humor. Must be able to work weekends and have the flexible schedule for early morning and evening work. The physical demands described here are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen and occasionally lifting up to 25 pounds. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. Must possess a valid driver’s license, current auto insurance, and daily access to reliable vehicle. Must be able to pass a background check.5 | P a g eThe above statements are intended to describe the general nature and level of work being performed by the individual in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of the position. Duties, responsibilities and activities may change at any time with or without notice. Job Classification: Full Time, Non-Exempt Salary Range $30,000 - $35,000This is a full time non-exempt position with competitive Benefits (Health, Dental, Life Insurance and Retirement Contributions).The United Way of El Paso County is an equal opportunity employer. We champion diversity, equity, and inclusion. We take action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected status.

United Way of El Paso County

Parents as Teachers Case Manager

Do you want to help meet the tangible needs of nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time Community Services Associate Manager. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 264 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients. This role also serves as an integral part of our disaster response services and relationship with the Voluntary Organizations Active In Disaster (VOAD) coalition.Key Responsibilities:<ul><li>Maintain the organization of merchandise located in the warehouse, coordinate volunteer groups, assist merchandise pick-up.</li><li>Promotes and coordinates appointments for not-for-profit agencies to visit the warehouse and request donated items.&nbsp;</li><li>Oversight of the warehouse operations in the event the Community Services Manager is not available</li><li>Assists with emergency management response, in the event of a natural disaster.</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds</li><li>Prior warehouse job experience of at least 1 year</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift</li><li>Must be OSHA-10, OSHA-30 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills</li><li>Able to manage multiple projects simultaneously</li><li>Capable of working effectively with limited supervision</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “Community Services Associate Manager” in the subject line.Application Deadline: For priority consideration, apply by November 22, 2024; position will remain open until filled.&nbsp;More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.&nbsp;

Warehouse Operations - Community Services Associate Manager

1 | P a g eUnited Way of Lancaster is looking for a Coordinated Entry Intake Specialist to join our PA 211 East team. United Way for nearly 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. If you are a passionate and dedicated individual with a desire to make a difference, we’d like to talk to you.This position works with the 211 Team to provide information, referral, and prescreening for County specific programs, while acting in accordance with our values, vision, and mission.Responsibilities: • Answering inbound phone calls in a professional manner.&nbsp; • Assessing caller needs and facilitating appropriate referrals for families andindividuals seeking information regarding homelessness including evaluation eligibility using criteria for specialized housing contracts. • Assessing the 211 database and Continuum of Care database for resources and appropriately refer calls. • Demonstrate proficiency in using call center software, computer hardware and telephone equipment. • Maintain accurate data files to include reporting data needed to complete the program’s monthly quality assurance and outcomes reports.Qualifications: • Bachelor’s degree in social work or equivalent work experience in health and human services field. • Bilingual in Spanish and English a plus&nbsp; • A Valid Driver’s License is required&nbsp; • Clearances are required with relevance to the positionThis is full–time, Monday – Friday. Hourly Rate is $20.00/hrWe offer a competitive compensation and benefits package.<a href="mailto:btice@unwlanc.org" target="_blank">mailto:btice@unwlanc.org</a>2 | P a g eAll United Way of Lancaster employees are employed at will.United way of Lancaster is an Equal Opportunity Employer committed to diversity in the workplace.All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability, or other protected status.Please send your resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. No phone calls please.

United Way of Lancaster County

CoC Intake Specialist - 211 PA East

This position is a hybrid role that requires a minimum of two days per week in the office located in Orlando, FL.&nbsp; Overall Purpose of this Role: Works under the supervision of the Senior Vice President of Communications &amp; External Relations to direct the strategic planning, execution and implementation of HFUW’s integrated marketing plan. This role will manage the day-to-day operations of the marketing &amp; communications team and lead content creation, including but not limited to social media content, marketing copy, e-newsletters, talking points, etc. This role utilizes best-practice methods for leveraging all communication channels (internal and external) to develop strategic content, employing social listening and media monitoring, and tracking and analyzing results. As direct supervisor to the marketing team, the Director will oversee the coordination, development and production of all marketing &amp; communications projects. This position will oversee the flow and timely completion of projects, facilitate cross-departmental collaboration and communication, and maintain consistency with HFUW branding and graphic standards. Key Accountabilities: Supervisory Responsibilities<ul><li>Provide direct day-to-day oversight over the marketing &amp; communications team.</li></ul>General<ul><li>Research, develop, and implement innovative omnichannel, segmented annual content calendars and communication plans to raise the profile of HFUW and drive engagement and conversions, such as volunteer sign ups, donations, and event registrations.</li><li>Contribute to the ideation, development, and implementation of integrated marketing campaigns designed to meet business objectives, including garnering market exposure (raising the profile) and driving revenue from new or existing donors.</li><li>Track, monitor, and analyze social, web, email, and media analytics to inform strategic content strategies.</li><li>Review and prioritize all Marketing Work Orders received from internal stakeholders to ensure departmental needs are met.</li><li>Oversee the production of collateral materials and organization publications. Work with contractors/in-house team to layout, design, proofread, approve, coordinate printing and see projects to completion.</li><li>Proactively monitor and submit for speaking engagements, nominations, and other visibility opportunities.</li><li>Oversee media relations, including proactive pitches, media inquiries, submission of opinion pieces, development of talking points, etc. Prepare HFUW spokespeople for interviews as needed.</li><li>Manage pro-bono media advertising relationships.</li><li>Partner with Events and Experiences teams to support HFUW-branded events, including by contributing to show flow timetables, programming, logistics, staffing, and budgets, as well as leading the branding of a space, promoting the event, developing collateral and working with speakers.</li><li>Ensure consistent use of approved brand identity guidelines throughout organization and monitor application fidelity.</li><li>Participate as a champion, project lead, and/or member of organizational development teams as required</li><li>Contribute to the overall organizational success by performing other duties and responsibilities as assigned.</li><li>Act as representation for HFUW Marketing &amp; Communications in internal and external meetings.</li></ul>Writing and Editing<ul><li>Lead storytelling and message development for HFUW.</li><li>Lead and manage written content development for HFUW. This includes drafting and reviewing marketing copy, video and event scripts, blogs, search engine optimized web page, social media content, email copy, special features, talking points, internal communications, etc.</li><li>Follow national/local news stories and social media trends to make relevant connections to HFUW’s work.</li><li>Perform and/or coordinate phone and in-person interviews of HFUW clients, donors, volunteers, and others in various environments. Capture and draft profile stories and related content based on interviews.</li><li>Serve as primary editor by directing others to develop and optimize content for appropriate placement.</li></ul>Digital Content Strategy<ul><li>Champion the HFUW’s overarching digital content strategy — driving in-market, cross-generational exposure, deepening engagement, and fostering brand understanding.</li><li>Build a pipeline of qualified leads for prospective volunteers and donors, managing a marketing funnel that actively builds awareness, promotes engagement through lead nurture tactics, and yields recurring donations among a cross-generational market.</li><li>Lead the predominately organic social media strategy and content creation for all HFUW’s social media channels, including but not limited to Facebook, Instagram, Threads, X (Twitter), LinkedIn, YouTube, etc. This includes generating organic and paid content, as well as through social media influencers.</li><li>Develop and refine creative ideas, suggest new, innovative ways of delivering digital content and keep up to date with the latest digital marketing trends.</li><li>Train, collaborate with, and empower HFUW ambassadors, including HFUW staff and external partners, to supply and amplify content.</li><li>Lead the maintenance of the website to ensure optimized content, a positive user experience for multiple audience profiles, and ensure web presence meets business goals.</li></ul> Functional Competencies/Accountabilities: Attributes &amp; Behaviors:<ul><li>Mission Focused: Create real social change that leads to better lives and healthier communities.</li><li>Relationship-Oriented: Cultivate and manage relationships toward a common goal.</li><li>Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network. &nbsp;</li></ul> EDUCATION AND EXPERIENCE:<ul><li>Bachelor’s degree in Marketing, Journalism, Public Relations, Communications or similar required. Equivalent combination of education and experience may be considered in lieu of degree</li><li>Minimum of five years direct experience in managing marketing and communications strategy/projects with experience in generating traditional and digital content. Prior nonprofit experience preferred.</li><li>Minimum of three years of prior experience leading a team in a marketing, public relations or communications field. Experience within a non-profit environment strongly preferred.</li><li>Excellent oral, written and communication skills are required</li><li>Must have experience developed integrated communication and marketing plans</li><li>Must have experience in developing and editing content across a variety of platforms</li><li>Must have excellent understanding of social media engagement, content development and strategy for a variety of social media platforms including but not limited to Facebook, Instagram, Twitter, LinkedIn, etc.</li><li>Must possess excellent public speaking skills with the ability to write clearly for presentations, marketing copy and publicity</li><li>Must have deep understanding of identifying marketing needs and developing actionable, cost-effective plans</li><li>Must have knowledge of AP style, public relations writing and media relations skills</li><li>Must have project management experience</li><li>Must be self-motivated; possess excellent planning and organizational skills in meeting deadlines, and able to work with a minimum of supervision</li><li>Must be customer service oriented and able to work well with leadership, senior business leaders, staff, and community volunteers</li><li>Desktop publishing skills in addition to proficiency using social media, Microsoft PowerPoint and other Microsoft Office products are required.</li><li>Possess strong local network of vendors to use for finding partnership and in-kind opportunities</li><li>Possess strong local, regional and national network of media contacts to position HFUW as a leader in our community through public relations and media strategy</li></ul> PHYSICAL DEMANDS: Physical demands include sitting or standing for extended periods of time, bending, occasional lifting of items weighing up to approximately 25 pounds, regularly moving throughout the building between floors, traveling to outside meetings, regular use of standard office equipment such as the telephone, copier, and computer.&nbsp; Demands also involve protracted concentration.&nbsp; Reliable transportation is required.&nbsp; Job involves frequent interactions with internal and external customers, and routinely intense public contact. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Marketing & Communications Director

POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc. Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

211 & Crisis Services Specialist

UWCNCT is seeking a dynamic, mission-driven Chief Philanthropy Officer who will understand the community and foster relationships with a wide range of constituents. Reporting directly to the Chief Executive Officer, the Chief Philanthropy Officer will be part of the senior management team. The Chief Philanthropy Officer is a visionary leader of a highly successful dedicated team of development staff who will have responsibility for the identification, cultivation, solicitation and stewardship of individuals, corporations, and foundations. This individual will manage the 100th Anniversary campaign and endeavor to position the organization as a community leader, convener, and positive change agent for long-term solutions to the community’s greatest needs. The Chief Philanthropy Officer will build a major gifts program by establishing strong relationships with donors who can generate major gifts, endowment gifts and deferred gifts. The organization will endeavor to position endowment as a critical strategic element of its community strategy. This position will be central to the UWCNCT’s mission "to engage and bring together people and resources committed to the well-being of children and families in our community.

Chief Philanthropy Officer

Position SummaryThe Vice President of Marketing &amp; Communications at United Way of Greenville County (UWGC) leads the development and execution of a comprehensive marketing, communications, and public relations strategy that advances United Way of Greenville County’s mission. This role will enhance the organization’s visibility, increase community engagement, compel philanthropic support, and ensure consistent messaging across all platforms.&nbsp;Ideally, the successful candidate will have a passion for storytelling and the skill to distill a large amount of information into a clear and compelling message that fosters authentic connections with diverse stakeholders.&nbsp;This role requires a big-picture thinker who is also willing to roll up their sleeves and actively participate in getting the work done. The role involves overseeing marketing, branding, media relations, digital strategy, and internal communications.&nbsp;The Vice President of Marketing &amp; Communication reports to the CEO and is a key member of the executive leadership team. The role will collaborate closely with the Chief Philanthropy Officer to ensure all fundraising and corporate engagement communication is aligned with the overall marking and communication strategy.&nbsp;Reports to : &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chief Executive OfficerLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greenville, SCFLSA Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ExemptAreas of ResponsibilityDevelop and implement a strategic, comprehensive marketing and public relations plan that aligns with United Way’s mission, vision, values, and goals.Drive the organization’s digital presence through website management, social media strategy, SEO, and online fundraising initiatives.Oversee media relations, including press releases, media advisories, and interviews to increase positive coverage of the organization. Create and manage opportunities for thought leadership through op-eds, public speaking engagements, and partnership events.Evaluate the roles, responsibilities, and structure of the marketing and communications team (internal staff and external vendors) to ensure the most effective deployment of human and financial resources.&nbsp;Lead, mentor and manage staff to support ongoing professional development and accomplishment of both individual and collective goals.Oversee external agencies and vendors as needed to support marketing, branding, and public relations initiatives.Qualifications<ul><li>Bachelor’s degree in marketing, communications, public relations, or a related field is required (advanced degree preferred).</li><li>At least five years of experience in marketing, communications, and public relations is required with a proven track record of success and professional growth.&nbsp; Experience managing at least one direct report is preferred.&nbsp;</li><li>Exceptional written and verbal communication skills with an awareness of the nuance required to connect with diverse audiences.</li><li>Listen to understand and speak to be understood.&nbsp;</li><li>Obsess over the details, but don’t be a perfectionist.&nbsp;</li><li>Strive for best-in-class.&nbsp;</li><li>Challenge assumptions without being rude or disrespectful. Know when enough is enough.&nbsp;</li><li>Think big and be creative.</li><li>Be thoughtful and kind.&nbsp;</li></ul>

United Way of Greenville County

Vice President, Marketing and Communications

Why Choose United Way of Central Florida?Imagine going home each day with the satisfaction of knowing you’ve made a lasting difference. At United Way of Central Florida (UWCF), our team shares a powerful passion for creating positive change in our community. We work in a dynamic and supportive environment where every day brings new opportunities to uplift others. United by our commitment to service, we work hard because we know how much our community relies on us. Alongside a vibrant, positive work culture, we offer competitive benefits and career growth opportunities. If you're looking for a meaningful career that combines personal achievement with community impact, consider joining the United Way team.Position OverviewWe’re looking for a dedicated Community Wellness Navigator to serve Polk County residents by connecting them to the Polk HealthCare Plan and linking them to vital social services for food, housing, transportation, childcare, and more.Key Responsibilities<ul><li>Promote the Polk HealthCare Plan by guiding eligible residents through information and online enrollment.</li><li>Build awareness of local health and social resources for Polk County residents, connecting individuals and families with essential services like SNAP, Medicaid, and food distribution.</li><li>Provide ongoing support for clients and document each interaction accurately in our system.</li><li>Participate in proactive team initiatives to meet departmental goals and exceed benchmarks set by Polk County Indigent Healthcare.</li></ul>What We’re Looking For<ul><li>Flexible schedule, with availability to work some evenings and weekends.</li><li>Comfortable speaking to groups with frequent public interaction.</li><li>Strong problem-solving skills, with the ability to adapt to diverse situations.</li><li>Able to attend outdoor events and work in varying weather conditions.</li><li>Knowledgeable about Health and Human Service resources for Polk County residents.</li><li>Strong teamwork skills and experience working with multicultural, diverse populations.</li><li>Proficiency with Microsoft Office (Word, Excel) and familiarity with SharePoint is preferred.</li></ul>Ideal Candidate Profile<ul><li>Bachelor’s degree in health and human services or related field, or equivalent experience.</li><li>Previous experience in sales and strong interpersonal skills.</li><li>Time-management expertise and clear, effective communication skills.</li><li>Bilingual English/Spanish preferred.</li></ul>Physical RequirementsThis role involves working outdoors year-round in Florida’s climate. Candidates must be comfortable with varying weather conditions.Compensation and BenefitsThis role starts at $22.50 per hour and includes a comprehensive benefits package, paid time off, and holiday pay. When not at events, this position requires in-office presence.Ready to Make an Impact?If you're a motivated, community-centered individual eager to make a real difference, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> and take the first step toward joining our mission-driven team.Diversity &amp; Inclusion at UWCFAt UWCF, we believe diversity creates a healthier atmosphere. We are an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UWCF is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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