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Finance &amp; Administration&nbsp;&nbsp;&nbsp;&nbsp;General Description: Reporting to the CFO, the Controller will be responsible for oversight of all United Way of Broward County (UWBC) finance, accounting and reporting activities.&nbsp; The Controller will be involved in supporting presentations to the finance and audit committees and will work closely with the senior leadership team.&nbsp;The controller will:<ul><li>Lead the day-to-day finance operations with a budget of $30M - $40M</li><li>Be responsible for the overall supervision, professional development, training and oversight of their direct staff.</li><li>Ensure that UWBC has the systems and procedures in place to support effective program implementation and conduct successful audits.</li><li>Work closely with program leaders and their staff to education them regarding finance and accounting procedures.</li><li>Explore how the finance function can support program operations.</li><li>Partner with CFO, senior leadership, HR and IT staff to enhance and better integrate finance, HR and IT functions.</li></ul>Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Leverage strengths of the current finance team members, help to clarify roles and responsibilities, and develop and implement training programs to maximize and reach optimal individual goals.</li><li>Oversee all accounts, ledgers and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.</li><li>Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures.</li><li>Coordinate all audit activities and preparation of Form 990.</li><li>Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of the company’s financial status.</li><li>Assist UWBC leadership in the annual budgeting and planning process; administer and review all financial plans and compare actual results with a view to identify, explain and correct variances as appropriate.</li><li>Support the CFO engaging the board’s audit and finance committees around issues and trends in financial operating models and delivery.</li><li>Oversee all financial, project/program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period; collate financial reporting materials for government, corporate and foundation grants.</li><li>Manage operational cash flow forecasting by working in partnership with the program directors and establish finance and administrative systems to support program operations.</li><li>Manage and track the performance of invested assets in keeping with policies and investment guidelines.</li></ol>Other Job Duties:<ol><li>Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.</li><li>As needed, participates in committees and work groups that involve finance functions of the company.</li><li>Use discretion and judgment in the performance of duties every day and make critical decisions affecting financial operations.</li><li>&nbsp;Assist in maintaining Council on Accreditation (COA) standards.&nbsp;</li><li>&nbsp;Work closely with, and fully supports the COA and Performance and Quality Improvement (PQI) committees to understand the strategic priorities that align with the agency goals.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises:&nbsp;This position will supervise the team including functional responsibility over: accounting, accounts payable, accounts receivable, payroll and grants administration.Education &amp; Experience Requirements:&nbsp;<ul><li>Bachelor’s Degree in Accounting/Business Administration required; CPA and/or MBA preferred.&nbsp;</li><li>Seven to ten years’ accounting and finance experience, ideally beginning in accounting and audit, followed by experience gathering, evaluating, presenting and reporting financial information to executive teams and stakeholders.&nbsp;</li><li>Solid experience coordinating audit activities and managing reporting, budget development and analysis, accounts payable and receivable, general ledger, payroll and accounting for investments.</li><li>Must have a successful history in grants management as it relates to compliance and reporting for government, corporate and foundation grants is essential.</li><li>Prior supervisory experience is required; Must have commitment to onboarding, mentoring, training and retaining a diverse team; the foresight and ability to delegate accordingly.</li><li>Keen analytic, organization and critical thinking skills which allows for strategic data interpretation versus simple reporting.</li><li>Proficiency required in MS Office including Word, Excel, Outlook, PowerPoint and other related accounting programs required.&nbsp;</li><li>Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners.</li><li>Ability and desire to translate simple complex financial concepts to individuals at all levels including finance and non-finance staff.</li><li>The ideal candidate will have&nbsp;experience in complex nonprofit financial operations that have multiple programs.&nbsp; The individual will have personal qualities of integrity, credibility, and unwavering commitment to UWBC’s mission; an initiative-taking hands-on strategic thinker who will own, in partnership with the CFO, the responsibility for finance.</li></ul>Core Competency&nbsp;Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’s&nbsp;mission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;culture of&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embraces&nbsp;engagement&nbsp;of all&nbsp;people,&nbsp;ideas and&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;United&nbsp;Way’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;needed in&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in any&nbsp;team&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Controller	

<h2>Vision&nbsp;and Mission:</h2>At&nbsp;United&nbsp;Way&nbsp;of&nbsp;Northeast Florida,&nbsp;we&nbsp;envision a&nbsp;community&nbsp;of&nbsp;opportunity&nbsp;where everyone has&nbsp;hope&nbsp;and&nbsp;can&nbsp;reach&nbsp;their&nbsp;full&nbsp;potential.&nbsp;Our&nbsp;mission&nbsp;is&nbsp;to&nbsp;solve&nbsp;our&nbsp;community’s&nbsp;toughest challenges by connecting people, resources and ideas.Diversity,&nbsp;Equity nd&nbsp;Inclusion&nbsp;is&nbsp;not&nbsp;only&nbsp;valued&nbsp;and&nbsp;demonstrated&nbsp;in&nbsp;our&nbsp;hiring practices,&nbsp;it&nbsp;is&nbsp;a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose&nbsp;of Position:</h2>This position is responsible for the development, growth, and success of the 988/211/Mission United (MU) network of social and mental health related service organizations and serves as the face of 988/211/MU in our communities.&nbsp; The Community Partnerships Manager plays a critical role in curating and maintaining the community database used by 211 I&amp;R Specialists, Mission United’s Veteran Care Coordinators, Crisis &amp; 988, and the broader community for information and referral purposes, particularly related to basic needs, mental wellbeing support and veteran specific services. The Community Partnerships Manager analyzes the needs of our communities and collaborates with service organization partners to meet the social and wellbeing needs of our community.&nbsp; This position collaborates internally to ensure adherence with our accreditation standards and is responsible for the collection, coding, organization, and maintenance of resource data.&nbsp; The Community Partnerships Manager will lead our continuous quality improvement network strategy, monitoring network performance, addressing gaps in our continuum and implementing solutions, to increase the performance of the network.<h2>Key Responsibilities and&nbsp;Essential&nbsp;Functions:</h2><ul><li>Represent UWNEFL at community events with the goal of increasing community awareness about 988, 211, and MU</li><li>Develop strong working relationships with our network partners</li><li>Participate in community collaboration to address unmet needs through innovation and partnership</li><li>Leverage technology and implement mechanisms for providing performance feedback to our network partners from community members served</li><li>Maintain&nbsp;a&nbsp;current,&nbsp;comprehensive,&nbsp;computerized&nbsp;inventory&nbsp;of appropriate nonprofit,&nbsp;charitable and government organizations in an assigned service area structured in accordance to policy and procedure</li><li>Update&nbsp;agency profiles&nbsp;in&nbsp;the&nbsp;database&nbsp;at&nbsp;regular&nbsp;intervals,&nbsp;but&nbsp;at&nbsp;least annually</li><li>Review&nbsp;current provider&nbsp;agency&nbsp;information&nbsp;for&nbsp;completeness&nbsp;and&nbsp;accuracy,&nbsp;correct formatting, grammatical errors, and duplicate entries prior to conducting annual survey</li><li>Prospect&nbsp;new&nbsp;resources&nbsp;for&nbsp;inclusion&nbsp;in&nbsp;the&nbsp;database,&nbsp;and&nbsp;upon&nbsp;approval,&nbsp;create new profiles and enters pertinent data in accordance with the local style guide</li><li>Index&nbsp;agency services&nbsp;using&nbsp;the&nbsp;Human Services Indexing System (211HSIS),&nbsp;and ensure database is structured in accordance with Inform USA Certification, the local style guide, and industry best practice</li><li>Maintain&nbsp;an&nbsp;audit&nbsp;trail&nbsp;for&nbsp;each&nbsp;organization&nbsp;that&nbsp;shows&nbsp;the&nbsp;number&nbsp;of&nbsp;attempts&nbsp;to update, who completed the updates, and when the updates were successfully completed</li><li>Document&nbsp;all&nbsp;system&nbsp;updates, changes&nbsp;in&nbsp;contact information,&nbsp;profile&nbsp;merges,and other daily activities for tracking and quality assurance purposes</li><li>Assist&nbsp;in&nbsp;development,&nbsp;creation, and&nbsp;implementation&nbsp;of&nbsp;client&nbsp;intake forms</li><li>Respect&nbsp;and&nbsp;maintain&nbsp;client&nbsp;confidentiality;&nbsp;follow all&nbsp;agency&nbsp;and&nbsp;program&nbsp;guidelines</li><li>Demonstrate&nbsp;a&nbsp;desire&nbsp;to&nbsp;improve&nbsp;with&nbsp;active&nbsp;and&nbsp;open&nbsp;participation&nbsp;in&nbsp;quality assurance program and ongoing process improvement initiatives</li><li>Complete&nbsp;required initial&nbsp;and&nbsp;ongoing training&nbsp;as&nbsp;needed</li><li>Partner with Data Analyst to&nbsp;improve efficiency, enhance overall performance, and maximize community impact.&nbsp; The position requires a unique combination of analytical skills, technical prowess, and business acumen.&nbsp;</li><li>Serve as back-up for the Data Analyst for the following activities: running reports, analyzing data, and responding to internal and external data requests.</li><li>Perform other such duties as may be assigned by the senior leadership team</li><li>These job responsibilities are to be the main emphasis of this position.&nbsp; As with every job at United Way, it is not possible to define jobs precisely.&nbsp; Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.&nbsp;</li><li>5 years of social service or healthcare networks and/or program management experience or equivalent.</li><li>Excellent knowledge of program development, implementation and quality improvement.</li><li>Combination of life and work experience and education that demonstrate the abilities to carry out the job functions.</li><li>Congruence with agency mission and values.</li><li>Experience working in a not-for-profit setting and working with homeless and/or other disadvantaged populations are preferred.</li><li>Bachelors and advanced degree in social work, health-care administration or related field.</li><li>&nbsp;Previous&nbsp;experience&nbsp;learning and&nbsp;working&nbsp;with&nbsp;new&nbsp;technologies&nbsp;a&nbsp;plus</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li><li>Must&nbsp;successfully&nbsp;complete&nbsp;Inform USA&nbsp;Certified&nbsp;Resource&nbsp;Specialist- Database curator&nbsp;(CRS-DC)&nbsp;exam&nbsp;within&nbsp;18 months of eligibility</li><li>Proficiency&nbsp;utilizing&nbsp;MS&nbsp;word,&nbsp;MS&nbsp;Excel&nbsp;and&nbsp;database&nbsp;software packages,&nbsp;phones,&nbsp;various software programs and resource files</li><li>Experience&nbsp;in&nbsp;database&nbsp;navigation,&nbsp;Community Services&nbsp;or&nbsp;other&nbsp;Information&nbsp;and&nbsp;Referral&nbsp;software experience preferred</li><li>Ability&nbsp;to&nbsp;prioritize&nbsp;and&nbsp;quickly&nbsp;switch between&nbsp;projects</li><li>Understand, enforce, and adhere to specific regulations as required by accreditation standards, State, and Federal contracts, and agreements</li><li>Must&nbsp;have&nbsp;a&nbsp;high&nbsp;attention&nbsp;to&nbsp;detail;&nbsp;concern for&nbsp;accuracy</li><li>Self-starter;&nbsp;demonstrated&nbsp;ability&nbsp;to&nbsp;work&nbsp;independently&nbsp;and&nbsp;within&nbsp;teams, meet&nbsp;deadlines and navigate project timelines effectively</li><li>Commitment&nbsp;and&nbsp;ability&nbsp;to&nbsp;work&nbsp;with&nbsp;internal&nbsp;and&nbsp;external&nbsp;customers&nbsp;in&nbsp;a&nbsp;friendly, cooperative and professional manner</li><li>Flexibility&nbsp;and&nbsp;willingness&nbsp;to&nbsp;embrace&nbsp;change</li><li>Proficiency&nbsp;in&nbsp;oral&nbsp;and&nbsp;written&nbsp;communication&nbsp;skills</li><li>Comfort&nbsp;with&nbsp;diverse&nbsp;populations&nbsp;is&nbsp;essential</li><li>Ability&nbsp;to&nbsp;work effectively&nbsp;under&nbsp;stress and&nbsp;maintain&nbsp;productivity&nbsp;and&nbsp;composure&nbsp;under pressure</li><li>Comfortable&nbsp;working in&nbsp;a&nbsp;fast-paced&nbsp;environment</li><li>Ability&nbsp;to&nbsp;use&nbsp;good&nbsp;judgment&nbsp;and&nbsp;assessment&nbsp;techniques</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Community Partnerships Manager

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Director of Marketing &amp; Communications leads the development and execution of marketing and communications strategies to support the community outreach and engagement efforts for the federally funded Power Forward Communities (PFC) coalition, of which United Way Worldwide (UWW) is a member. This program, set to run for 7 years, aims to make significant impacts in environmental, social and health areas focusing on low-income, disadvantaged communities.&nbsp;The Director will work in partnership with UWW staff and PFC teams to support market-readiness for programs and services focused on energy efficiency in low-income households, which includes building awareness of and demand.&nbsp;This role will focus on supporting the marketing and communications functions for the program, creating materials and content that can be used in local markets, and working with those markets to ensure they are locally relevant. These may include advertising, earned media, amplification through trusted brands, digital marketing, radio, out-of-home, print advertisements in targeted local newspapers, and public service announcements.&nbsp;&nbsp;The Director will create the strategy and supporting tactics and resources to reach target audiences through earned, owned, and paid channels. This position requires strong marketing and communications experience, specifically in engaging diverse communities. In addition, a strategic mindset, organizational agility, and ability to work collaboratively with a range of partners will be instrumental in helping United Way meet its strategic priorities and drive measurable results for community engagement.&nbsp;Reporting to the Vice President, GGRF, Government Partnerships, this person will partner across teams, primarily with Marketing and Communications&nbsp;and the GGRF Network Engagement Team, to help drive United Way Worldwide's mission to improve lives by mobilizing the caring power of communities around the world.&nbsp; &nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Develop and implement a multi-year, integrated marketing strategy to promote the grant program's objectives and milestones in coordination with coalition partners.&nbsp;</li><li>Oversee the creation of marketing and communications materials, including brochures, slide decks, FAQs, press releases, digital and social media content, website content, and other collateral.&nbsp;</li><li>Manage digital marketing campaigns, including search engine optimization (SEO) and search engine marketing (SEM), email marketing, and social media advertising.&nbsp;</li><li>Analyze and report on the effectiveness of marketing campaigns, adjusting strategies as needed.&nbsp;</li><li>Design and implement community engagement strategies to foster strong relationships with program participants, partners, and stakeholders.&nbsp;</li><li>Collaborate with other key stakeholders to align marketing and engagement efforts with overall program goals.&nbsp;</li><li>Manage relationships with external vendors and assigned agencies, ensuring the delivery of high-quality services and solutions.&nbsp;</li><li>Stay current with industry trends and emerging technologies, recommending approaches to enhance department operations.&nbsp;<ul><li>Bachelor's degree in marketing, business administration, or a related field or equivalent experience.&nbsp;&nbsp;</li></ul></li></ul>JOB REQUIREMENTS<ul><li>Must be able to demonstrate knowledge of marketing communications best practices and multiple channel execution as well as prior proven experience of successful management of large-scale collaborative programs.&nbsp;</li><li>Must have 5+ years of working experience in marketing with at least 2 of those years being in community-based marketing communications for a diverse range of audiences.&nbsp;</li><li>Experience handling grant specific budgets and reporting with ability to not only gather the appropriate data, but also glean insight to improve the performance of marketing communications programs.&nbsp;</li><li>Experience working with local, state, or federal governments and related program stakeholders.</li><li>Experience communicating complicated topics and ability to translate technical concepts into plain and accessible language for a range of diverse demographics.&nbsp;</li><li>Must have strong cultural competencies and ability to effectively communicate to a diverse audience. &nbsp;</li><li>Self-starter who is able to and eager to learn quickly with a good head for proactive problem solving, while able to adhere to standard and grant specific operational procedures and deadlines.&nbsp;</li><li>Ability to inspire and move a cross-functional team in a unified direction and with a unified vision. &nbsp;</li></ul>&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $115,000 to $125,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Director, Marketing and Communications (GGRF)

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide brings people together to build strong communities where everyone thrives.&nbsp; As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories.&nbsp; Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.United Way Worldwide (UWW) seeks a detailed-oriented Manager, Evaluation and Reporting. This role will manage an emerging portfolio of work in the climate change, clean energy and disaster relief program areas to help communities around the world become more resilient. The Manager, Evaluation and Reporting will serve on the UWW Government Partnerships team, leading the monitoring and evaluation activities for the Environmental Protection Agency (EPA) Greenhouse Gas Reduction Fund (GGRF) grant program.&nbsp;United Way Worldwide is a member of the Power Forward Coalition (PFC) and has been awarded an $80-million grant to implement a 7-year national initiative.The ideal candidate will have extensive program evaluation experience, a strong knowledge of federal grant administration protocols, proficiency in utilizing cloud-based solutions such as SharePoint, OneDrive and MS Teams, CRMs, and Grants Management Systems (GMS). The role will entail Salesforce reporting, quality assurance and compliance, and project management responsibilities.The Manager of Program Evaluation and Reporting will report to the Director of Program Operations and will work collaboratively with other members of the United Way Worldwide Team, as well as external coalition partners and an array of community stakeholders.&nbsp;Please note that this position is subject to government funding availability. Although the award has been made, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONProgram Evaluation and Grant Reporting:<ul><li>Lead a full range of data collection, compliance, grant monitoring and evaluation workstreams.</li><li>Manage GGRF program data and reporting via Salesforce and Grant Management System (GMS) portals.</li><li>Prepare detailed program evaluation and subrecipient progress reports. Ensure timely submission of monthly, quarterly and annual outcome reports.&nbsp;</li><li>Implement qualitative and quantitative data management protocols.</li></ul>Grant Compliance/Quality Assurance:<ul><li>Manage data collection and program compliance workstreams and participate in Compliance and Reporting Working Group (CRWG).&nbsp;</li><li>Ensure data accuracy, completeness, and compliance with coalition and federal Uniform Guidance requirements.</li><li>Collaborate with interdepartmental leads to inform subrecipient grant evaluation, data collection, and performance metrics.</li><li>Maintain quality assurance standards of subrecipient data collection, assess accuracy, and identify risk and non-compliance concerns. &nbsp;</li><li>Serve as the quality assurance management lead, UWW Business Review Process (BRP) content lead, and GGRF evaluation subject matter expert.&nbsp;</li></ul>Other duties<ul><li>Support development of quality assurance guidance and training for program staff and subrecipients to ensure compliance with relevant federal grant evaluation standards. &nbsp;</li><li>Perform other duties as assigned.</li></ul>JOB REQUIREMENTS<ul><li>Bachelor’s degree and at least five years of experience in a similar role in&nbsp;a related field performing similar duties, ideally in nonprofit grants, data and program evaluation.</li><li>Experience working collaboratively with federal, community, and nonprofit partnerships.</li><li>Knowledge of federal grant and/or national program evaluation experience highly preferred.</li><li>Demonstrated experience utilizing Zoom, MS Teams, Grant Management System (GMS), and related online platforms.</li><li>Proficiency with Microsoft Applications, especially Word, Power Point, and Excel, and cloud-based solutions such as SharePoint and OneDrive for&nbsp; document management.</li><li>Strong analytical and research skills: Attention to detail with a focus on minimizing errors and mitigating risk.</li><li>Excellent oral and written communication skills, ability to communicate proactively regarding project status, barriers, and possible solutions.</li><li>Ability to provide effective feedback, manage up and horizontally, and initiate project efficiencies.</li><li>Excellent project management skills, including time management, and the ability to complete multiple high priority tasks within limited time constraints.</li><li>High level of integrity and discretion in handling confidential information.</li><li>Strong leadership skills and a sense of teamwork that builds positive relationships with colleagues and stakeholders, a willingness to help others bridge knowledge or resource gaps, and an innate ability to collaborate cross functionally to ensure project outcomes are met.</li><li>An inclusive working relationship with colleagues from different backgrounds, experiences, and perspectives.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $85,000-$95,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Manager, Evaluation and Reporting (GGRF)

POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide brings people together to build strong communities where everyone thrives.&nbsp; As one of the world’s largest privately funded charities, we serve 95% of the U.S. communities and 37 countries and territories.&nbsp; Our humanitarian aid supports 48 million people every year. Through United Way Worldwide, communities tackle tough challenges and work with private, public, and nonprofit partners to boost education, economic solutions, and health resources.United Way Worldwide (UWW) seeks a detailed-oriented Operations Associate to support an emerging portfolio of work in the climate change, clean energy and disaster relief program areas to help communities around the world become more resilient. This role will serve on the UWW Government Partnerships team, supporting the administrative activities of the Environmental Protection Agency (EPA) Greenhouse Gas Reduction Fund (GGRF) grant program. United Way Worldwide is a member of the Power Forward Coalition (PFC) and has been awarded an $80-million grant to implement a 7-year national initiative.The ideal candidate will have extensive administrative experience, a strong knowledge of grant administration protocols, proficiency in utilizing cloud-based solutions such as SharePoint, OneDrive and MS Teams, CRMs, and Grants Management Systems (GMS). The role will entail strong project management and administrative expertise.The Operations Associate will report to the Director of Program Operations and will work collaboratively with other members of the United Way Worldwide Team, as well as external coalition partners and array of community stakeholders.&nbsp;Please note that this position is subject to government funding availability. Although our award has been announced, it is important to acknowledge that funding allocations and external factors beyond our control may impact this position.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAdministrative Support:&nbsp;<ul><li>Provide administrative support to GGRF program to include meeting coordination and event logistics between UWW staff, local United Ways, coalition members, and/or external partners.&nbsp;</li><li>Support GGRF program staff efficiently manage project timelines, tasks, interdepartmental workstreams, and workplan reminders.</li><li>Assist GGRF program staff with travel planning and reimbursement submissions</li><li>Provide administrative assistance with online reporting system tasks.</li><li>Create administrative efficiencies and processes to support GGRF program staff complete internal Business Review Process (BRP) task.&nbsp;</li></ul>Program Engagement and Community Outreach:<ul><li>Support community engagement, market building logistics and outreach efforts for Local United Way (LUW) events.</li><li>Provide GGRF program staff administrative support with programmatic inquiries.</li><li>Create project status summaries for internal and external communication.</li><li>Provide GGRF program staff with administrative support developing tools and program resources.</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:&nbsp;<ul><li>Specific interest in the areas of community development, social service support, and environmental solutions.</li><li>Strong organizational, technology, and project management skills.</li><li>Experience prioritizing tasks and multiple projects deliverables.</li><li>Ability to work both as a member of a team and independently.</li><li>Strong problem-solving skills with a demonstrated background or interest in creating new, effective solutions and processes.</li><li>Previous experience supporting event logistics and administrative , or developing internal processes and protocols for effective implementation.</li><li>Advanced experience using Microsoft required; experience with Smartsheet and CRMs such as Salesforce preferred.</li><li>Bachelor’s degree or commensurate experience.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $65,00 to $75,000 &nbsp;per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Operations Associate (GGRF)

POSITION SUMMARY:(Eligible for Hybrid/ 3 days in office - Alexandria, VA)&nbsp;The Senior Director of State Policy and Advocacy will be responsible for leading United Way Worldwide’s support of state-specific policy advocacy efforts and providing technical assistance and training to strengthen local United Ways in developing and implementing policy and advocacy strategies. The successful candidate will work across United Way’s impact pillars that guide the organization’s policy priorities: Healthy Communities, Youth Opportunity, Financial Security, and Community Resiliency. They will&nbsp;serve as the key point of coordination for the network’s policy-advocacy capacity building efforts at the state and local levels, including national trainings, coordination with state associations and local United Ways on their advocacy initiatives, capacity building, support for elected official engagement, virtual conferences and fly-ins for local United Way staff and board members.&nbsp;The Senior Director of State Policy and Advocacy will also be responsible for managing or supporting substantive public policy issues, leading cohorts of state and local United Ways to engage in issue advocacy, facilitating best practice sharing for securing state government funding, designing and facilitating trainings for state and local United Ways, and managing partnerships with coalitions and advocacy organizations.&nbsp;Candidates will be expected to have significant experience leading and executing trainings and policy events, including developing agendas, coordinating speaker outreach, supporting engagements with elected officials, creating materials, and managing logistics. You will also be expected to have some working knowledge of&nbsp;&nbsp;the following policy areas: Healthy Communities, Youth Opportunity, Financial Security, and Community Resiliency, along with strong communications and public speaking skills, project management skills, exceptional organizational skills, and the ability to set vision and direction for United Way Worldwide’s support of state and local policy efforts. Duties also include producing webinars and developing how-to guides and resources. &nbsp;You will report to the Senior Vice President of Public Policy and will work collaboratively on a daily basis with other members of the Global Network Advancement Team, in addition to other departments at United Way Worldwide. In your role as Senior Director of State Policy and Advocacy, you will advise and support execution of departmental goals, strategy, operations and budget. You will communicate policy and advocacy priorities with internal and external stakeholders and work with a range of other staff within United Way Worldwide.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION: An individual must be able to perform each essential duty listed below at a satisfactory level:<ol><li>Develop and lead the vision for United Way Worldwide’s support of state policy engagement, including equipping state and local United Ways to advance &nbsp;state-level policy&nbsp; aligned with the United Way network’s identified policy priorities and state-level opportunities , consisting of: state-specific advocacy campaigns, strategic relationship building with elected officials, engagement on state-specific legislation, coalition mobilization, public events, and more.&nbsp;</li><li>Organize, participate in, and conduct trainings, webinars, and conferences to build the capacity of the United Way U.S. network, including:</li></ol><ul><li>State Hill Days and local Days of Action&nbsp;</li><li>Trainings for local United Ways&nbsp;</li><li>United Way Advocacy Forum and Capitol Hill Day</li><li>Additional national network-wide events&nbsp;</li></ul><ol><li>Strengthen and enhance the United Way Policy Team’s state and local policy engagement strategy, including consultation model, communications and outreach, advocacy tools and resources, and trainings.&nbsp;</li><li>Manage or support substantive public policy issues through public awareness campaigns, grassroots and grasstops mobilization, digital advocacy, and strategic influencer engagement.</li><li>Facilitate opportunities for local United Ways to build relationships with their elected officials, including through trainings on state and local elected engagement with both the legislative and executive branches.</li><li>Build and manage relationship cohorts of state and local United Ways to provide targeted supports, technical assistance and consultation in an effort to increase their capacity to engage in advocacy on priority issues. Support the broader United Way network to also engage.&nbsp;</li><li>Cultivate relationships with national advocacy partners and find synergy with UWW policy and advocacy priorities.</li><li>Collaborate with the Network Engagement Team to help build the capacity and knowledge of United Ways to engage in public policy and advocacy.</li><li>Lead web and virtual meetings.</li><li>Other duties as assigned.&nbsp;</li></ol>JOB REQUIREMENTS:&nbsp;Minimum requirements include a Bachelor’s degree and at least eight to ten years of advanced-level experience in a similar role. Familiarity with the United Way network and federal policy landscape is strongly preferred.&nbsp; The role also requires: advanced public policy knowledge, skills and abilities; excellent verbal and written communication skills; an ability to multi-task in a fast-paced environment, build relationships, and work collaboratively; and excellent project management and Microsoft Office Suite skills.&nbsp;This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $150,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIES:Accountability/Results Orientation&nbsp;Is accountable for the work results and performance to budget of an assigned team.&nbsp; Participates in the articulation of and communicates work goals and objectives, as well as expected work results.&nbsp; Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes.&nbsp; Protects the United Way brand, promoting its relevance and statue to the extent possible.&nbsp; Behaves ethically and honestly in all activities done on behalf of UWW and the movement.&nbsp; Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision Making/Risk Taking&nbsp;Evaluates available information and recommends a course of action.&nbsp; Contributes own assessment of risks and implications of decisions in team decision-making efforts.&nbsp; Develops and proposes effective alternative solutions.&nbsp; Uses judgment appropriately in decision-making.&nbsp; Knows when to shift decision making upwards.OrganizationIs highly organized and detailed in planning, managing, and executing projects and key, multi-faceted and complex initiatives, Utilizes trackers and/or other strategic organizational tools to ensure work products are constructed efficiently and effectively and easily utilized across the team to monitor and achieve goals.&nbsp;Teamwork Collaboration&nbsp;Shares pertinent information and keeps team members informed on a regular basis.&nbsp; Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives.&nbsp;Able to adapt quickly to changing conditions or performance expectations.&nbsp; Able to focus on assignments during periods of change and/or uncertainty.Relationship Management&nbsp;Embodies and promotes UWW's values and guiding principles.&nbsp; Promotes a "win-win" philosophy in dealing with others.&nbsp; Serves as a role model in dealing with others to accomplish organization goals and objectives.&nbsp; Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction.&nbsp; Able to manage and sustain key relationships to benefit the United Way movement and/or UWW.&nbsp; Formulates and communicates in an ethical and politically sensitive manner.Communications&nbsp;Expresses ideas and concepts in a clear and concise manner.&nbsp; Is persuasive and influences others.&nbsp; Actively listens to others to understand their perspectives.&nbsp; Seeks input and feedback on individual, team and departmental performance and environment.&nbsp; Supports openness.Innovation/Creativity&nbsp;Shares a deep commitment to the UW vision.&nbsp;Develops a "connected" vision for the Group.&nbsp; Has a plan to meet Group vision and contribute to overall success.&nbsp; Promotes a climate that values and rewards innovation and creativity.&nbsp; Acknowledges and champions the efforts of others to "think outside the box".&nbsp;Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector.&nbsp;Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Senior Director, State Policy and Advocacy 

Position Summary(Eligible for Hybrid/ 3 days in office - Alexandria, VA)United Way Worldwide (UWW) seeks an experienced public policy professional to join the Public Policy team as the Manager, Federal Public Policy to support federal advocacy efforts, enhance the local United Way network policy participation and engagement, help foster strong and lasting relationships with federal decision makers and to work collaboratively on key initiatives that strengthen UWW’s advocacy impact and elevate the organizational brand.We are looking for a talented, driven and experienced government relations and/or federal policy professional to support our growing Public Policy team. The successful Manager, Federal Public Policy will be invested in the core pillars of UWW’s mission as well as in supporting the success of its network of local United Ways in achieving the organization’s myriad federal policy goals. The successful candidate will work across United Way’s impact pillars that guide the organization’s policy priorities: Healthy Communities, Youth Opportunity, Financial Security, and Community Resiliency. The Manager, Federal Public Policy will have the ability to develop savvy political and coalition strategies by identifying and gathering credible federal policy-related information and data to support advocacy efforts across the executive branch and legislative branches of government. They must also have experience simplifying complex public policies and government communications for the purpose of educating and informing diverse audiences with various levels of expertise. An ideal candidate would flourish in a fast-paced environment and possess the ability to manage multiple projects while working cross-functionally on multiple workgroups, in teams and independently.Key Responsibilities/ Essential Duties<ul><li>Report to and work with UWW’s Senior Director of Policy to devise and implement federal advocacy strategies which advance the United Way network’s public policy agenda at the national level.&nbsp;</li><li>Support United Way network advocacy events to advance United Way’s federal policy agenda, including UWW’s annual Advocacy Forum and Capitol Hill Day, the organization’s signature federal policy event.</li><li>Develop advocacy messages for external communications and coordinate social media advocacy pushes, campaigns and mobilizations.&nbsp;</li><li>Develop persuasive and data-driven internal and external communications to support legislative advocacy.</li><li>Collaborate with Public Policy team members to build/enhance relationships with legislative staff and federal agency staff and leadership to support United Way’s public policy agenda.&nbsp;</li><li>Implement strategies to support United Way Worldwide’s public policy priorities.&nbsp;</li><li>Draft content for UWW’s public policy-related newsletters and presentations.&nbsp;</li><li>Maintain and build relationships with legislators, Congressional staff, and other policymakers.</li><li>Work collaboratively with internal stakeholders such as legal, communications, and the Public Policy team on public policy matters to help guide development of products, services and policies.</li><li>Advocate, internally and externally, on UWW’s policy positions.</li><li>Identify, monitor and analyze relevant policy trends, legislative proposals, and issues of importance to the organization.</li><li>Articulate policy positions in briefing papers, consultation responses, and policy meetings.</li><li>Execute strategies for engaging with policymakers around issues important to United Way Worldwide and the United Way network.</li><li>Other duties, as assigned by the UWW Senior Director of Policy.</li></ul>Minimum Requirements<ul><li>Bachelor’s Degree – equivalent experience also considered.&nbsp;</li><li>At least 5 years' experience on Capitol Hill working in federal government relations or within a federal government agency, ideally doing Congressional affairs, or other advocacy and policy experience</li><li>Demonstrates strong strategic thinking skills to formulate and execute long-term legislative and grassroots plans to achieve priorities and policy objectives.&nbsp;</li><li>Strong oral and written communication.&nbsp;</li><li>Strong organizational and time management skills.&nbsp;</li><li>Some travel may be required.&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $90,000 to $100,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

Manager, Federal Public Policy

SACA/211 RESOURCE NAVIGATOR, BILINGUAL 


About 211 

Pennsylvania 211 East is a free, confidential, non-emergency, comprehensive information and 
referral service that connects Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, and 
Schuylkill county residents with the health and human services they need. 

About the Position 

Provide hands-on, community-based services to remove barriers to seeking assistance. 
This position is responsible for answering incoming calls, walk-ins, chat and text platforms, in 
addition to collecting client information and demographics. An emphasis on quality customer 
service skills and accurate data recording is essential. 

Accountability: Director, PA 2-1-1 East 

PRIMARY JOB RESPONSIBILITIES/DUTIES INCLUDE: 

 • Provide short -term case management services to identify needs and help to stabilize 
families. 

 • Respond to client concerns via inbound phone calls and/or walk-ins, with an 
appropriate tone of voice, paying close attention to voice inflection and volume. 

 • Maintain a non-judgmental attitude when speaking with callers, displaying sensitivity to all 
cultural backgrounds. 

 • Assessing caller needs and facilitating appropriate referrals for families and individuals 
seeking health and human service information. 

 • Accessing the 2-1-1 database for resources and appropriately refer callers. 

 • Demonstrate proficiency in using call center software, computer hardware and telephone 
equipment. 

 • Assist with general 211 calls as assigned. 


 • Provide application assistance for financial assistance and supplemental programs, 
i.e. SNAP, LIHEAP 

 • Proficient in use of Text and Chat 

SKILLS REQUIRED: 

 • Value diversity, equity and inclusion 

 • Ability to communicate fluently -Bilingual Spanish/English 

 • Excellent communication and listening skills, empathetic and calm demeanor 

 • Ability to actively assess client needs and show sensitivity to issue presented by callers 

 • Ability to communicate orally and in writing 

 • Ability to work well within a team environment and independently 

 • Ability to work in a fast-paced environment while maintaining attention to detail 

 • Demonstrated knowledge of Microsoft Office basics (Excel, Word, Outlook) 

 • Ability to effectively use technology including multiple software applications, text, chat and 
headset. 

 • Demonstrated knowledge of social services is desirable. 

TRAVEL: 

This position will travel between several locations in Lancaster. Reliable transportation is required. 

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an employee 
to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 
functions of the job. 

 • Employee is primarily seated while performing duties. 

 • Employee must speak and hear; hands are regularly used to write, type, key and 
handle or feel small controls. 

 • Extensive use of the computer and phones in call center environment. 

The statements herein are intended to describe the general nature and level of work being 
performed by the employee assigned to this classification. They are not intended to be 
construed as an exhaustive list of all responsibilities, duties and skills required of incumbents. 

How to apply 

Please submit a resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a> 


<a href="mailto:btice@uwlanc.org" target="_blank">mailto:btice@uwlanc.org</a>

United Way of Lancaster County

PA 211 SACA Resource Navigator

United Way of Broward County fights for the Health, Education and Financial Prosperity of every person in our community. &nbsp;General Description: Coordinates the identification of and linkages to resources and referrals for both youth and family participants onsite in a public school in Hallandale Beach. Coaches participants to reach personal goals, with a focus on goals enhancing stable housing. Participant population will be those facing economic hardship and potential housing insecurity.The Family Stabilty Program is provided within the Community Partnership School™ (CPS) program. CPS Care Coordination will take a two-generation approach to include Parent Engagement, Economic Development, and Educational Workshops. The Family Stability Program provides services, training, and educational opportunities to parents which parallel and mirror the enrichment and educational offerings their children access through participation in CPS.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Responsible for identifying strengths, needs, and risks for participants and their families to develop short- and long-term goals related to housing stability and financial prosperity. Following goal development, Care Coordinators will lead participants through the process of creating an individualized service plan to help ensure that relevant resources, services, and activities participants need to reach their goals are included in their care coordination experience.&nbsp;</li><li>Develops or updates service plans with participants and their families to address their needs and to facilitate referral to appropriate treatment or service providers or facilities.</li><li>Coaches participants and/or their families to achieve personal goals, develop life skills, and/or sustain success and wellness.</li><li>Conducts activities in a culturally responsive manner and monitors the service environment to maximize participant success and well-being.</li><li>Regular note taking and data management to measure activities and outcomes in the SureImpact database.&nbsp;</li></ol>Other Job Duties:&nbsp;<ul><li>Supports approximately 60 unique students and family units annually.</li><li>Advocates on behalf of clients and families for services, basic needs, and other related issues.&nbsp;</li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of&nbsp;community resources and procedures for referring clients to appropriate resources</li><li>Facilitates case consultation for client situations.&nbsp;</li><li>Establish case plan goals and will review with clients at regular intervals</li><li>Monitor client progress to ensure that clients are working towards a resolution of identified challenges</li><li>When appropriate, ensure successful case closure, documentation, and transition</li><li>Provides crisis prevention, intervention, and support services, as needed.&nbsp;</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li></ul>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response effortsSupervises: This position has non-supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree&nbsp;with&nbsp;major&nbsp;coursework&nbsp;in&nbsp;social&nbsp;work,&nbsp;psychology,&nbsp;or other&nbsp;closely&nbsp;related field.</li><li>At least two (2) years of experience in motivational interviewing practices and/or techniques, eligibility determination, social referral/service work (including crisis prevention and intervention) or community&nbsp;resource referral, or closely related work with preferred experience working with persons with&nbsp;mental&nbsp;health&nbsp;conditions.</li><li>Knowledge of evidence-based practices, assessments processes, treatment&nbsp;planning,&nbsp;outcome&nbsp;measurement&nbsp;and quality&nbsp;management.</li><li>Experience&nbsp;working with&nbsp;low&nbsp;income,youth and families and/or other special population strongly&nbsp;preferred.</li><li>Ability&nbsp;to&nbsp;communicate&nbsp;effectively&nbsp;with&nbsp;a&nbsp;diverse audience.</li><li>Ability to work independently and in a team environment with a positive attitude and handling sensitive and confidential information with maximum discretion.</li><li>Proficiency required in Microsoft Office Products like: Word, Excel and other related computer programs.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Care Coordinator/Case Manager (grant funded)

United Way of Broward County fights for the health, education and financial&nbsp;prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred.&nbsp;</li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.&nbsp; 
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

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