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ABOUT UNITED WAY:United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone-across races and ethnicities-to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.POSITION OVERVIEW:Reporting to the Division Chief, the Senior Director of Business Operations will play a key role in the overall operations of the United Way of Massachusetts Bay and the success of the organization's major functions, projects and services. The Senior Director will help ensure appropriate and strategic alignment across all UW programs and projects, particularly in the areas of operations, systems, and communications. They will serve as a central point of contact for staff on day-to-day operations to ensure staff have access to resources and services to support the work of the organization and will be proactive and forward-looking to anticipate, manage and problem solve potential impacts to processes, programs and outcomes as well as identify new opportunities to support the success of the organization. By managing essential systems and operations utilizing project management expertise, the Senior Director will help the organization function smoothly and optimally in supporting United Way's mission.A skillful communicator, facilitator, problem solver, and seasoned project and/or program manager, the Senior Director will serve as a thought partner to the Division Chief in carrying out operational change management solutions across the entire organization while providing direct support to the administrative teams charged with fulfilling the organization's strategic plan and goals.Core Responsibilities<ul><li>Directly manages Office Services Manager and facilitates UW intern program.</li><li>Ensure all operational employees are working together to achieve organizational goals and objectives.</li><li>Ensure business practices meet organizational goals, maximize efficiency, and reduce risk management to the organization.</li><li>Oversee compliance of operational policies and procedures.</li><li>Develops and monitors department budget (allocated and discretionary) in collaboration with the Division Chief and Officer Services Manager</li><li>Manages vendor relationships, support priority facility requests, and monitors contracts to identify budgetary impacts.</li></ul>Strategic Thinking and Planning<ul><li>Consult and Advise CEO, Division Chief and Senior Management Team Ensuring Organization has Best Operational Practices and Resources to Effectively Support Strategic Goals and Objectives.</li><li>Overseeing the creation of new processes and/or tools in collaboration with the Division Chief and organizational leaders to ensure projects are delivered on time, on budget, and within the scope set forth in their plans.</li><li>Ensure that cross-functional programs and projects are aligned to operational and strategic objectives and are prioritized and aligned to short- and long-term goals of the business</li></ul>Planning/Operations<ul><li>Keeps a pulse on organizational learning, ensuring the appropriate thinking and planning for staff professional development and training, particularly related to systems and organizational processes and procedures.</li><li>Serve as point of contact for staff on any operations and facilities questions or concerns in collaboration with the Office Services Manager.</li><li>Provide Facilities oversight – this has included addressing any issues, working with the facilities manager on storage control and managing any onsite events/activities in the Boston Office including but not limited to set up and communication to staff regarding use of space and impact.</li><li>Manage of the Ops Advisory Team to proactively meet any operations and facilities needs/concerns.</li></ul>Continuous Quality Improvement<ul><li>Identifying and developing project management tools and other process improvements, and leading and participating in process improvement efforts.</li><li>Working with Data and Analytics (Research and Evaluation) team to ensure that organizationally we have clear understanding and expectation for end user requirements for data.</li><li>Assist our Data and Analytics (Research and Evaluation) team and Information Technology team with end user requirements for reporting and analysis (e.g. dash boards, reports, analytical presentation of findings).</li><li>Advise Division Chief on best practices and use of technology so that we maximize organizational effectiveness in our planning efforts, processes and procedures.</li></ul>Communication<ul><li>Create systems and processes to ensure that internal teams have accurate and up-to-date information on project execution, pipeline items, and external facing communications.</li><li>Provide Operations and Facilities communications to staff regarding updates, reminders including but not limited to onsite reminders or any communication from building managers that may impact staff and/or operations</li></ul>Systems Thinking<ul><li>The Senior Director will have or quickly obtain working knowledge and growing expertise in all United Way systems and necessary cross-functional processes in order to advise leadership and teams on best practices and provide long-term vision for systems improvement and use.</li></ul>MINIMUM QUALIFICATIONSCandidates must have the following demonstrated experiences:<ul><li>8-10 years of general business experience</li><li>4 years non-profit or related functional experience and a minimum of 3 years' experience managing direct reports</li><li>College BS/BA education level or 8-10 years of general operational and project management experience</li><li>Demonstrated experience in project management: setting and managing project expectations with external and internal stakeholders, coordinating and tracking multiple projects, and supporting cross functional teams ensuring project tasks are completed</li><li>Mentoring, motivating, and supervising team members and multiple project managers</li><li>Developing professional business relationships with vendors and external partners critical to cross-functional project success</li><li>Excellent written and oral communication skills and comfortable with public speaking</li><li>Offering feedback and making recommendations for organizational improvements and efficiency</li><li>Measuring project performance by integrating multiple systems, tools, and techniques</li><li>Demonstrated ability to manage budgets and resources effectively. Strong problem-solving and decision-making abilities.</li><li>Thrives in a fast-paced environment and is able to meet deadlines and work effectively under pressure while prioritizing goals and daily tasks.</li><li>We operate on a hybrid work schedule; however, this position may require in person work more frequently than the minimum requirement of the hybrid work week.</li></ul>ADDITIONAL/PREFERRED QUALIFICATIONS:Project Management Professional CertificationSYSTEMS COMPETENCY REQUIREMENTS:Salesforce, Andar, Microsoft Project, Microsoft Teams, Microsoft Office Suite, Power BIUnited Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3782446-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3782446-554005.html</a> &nbsp;

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Sr. Director, Business Operations

ORGANIZATIONAL OVERVIEWUnited Way of Greater Atlanta (UWGA) is in the midst of transformational change and is embarking on new and different ways to raise and earn revenue so that it can accelerate and scale its mission to drive sustainable and equitable improvements in the well-being of children, families, and individuals in greater Atlanta. The mission remains the same: To bring together people and resources to drive sustainable and equitable improvements in the well-being of half a million lives across Greater Atlanta. The value proposition is to Unite Greater Atlanta to create, amplify and accelerate solutions that promote child well-being by addressing our communities’ most complex social challenges.These solutions and the backbone behind them are all in service of the organization’s bold growth ambition: Triple unrestricted revenue by 2029 to be the best-in-class investor in child well-being in Greater Atlanta, ultimately eliminating the barriers of one’s zip code as a hindrance to future success. This transformation will unleash the next generation of UWGA, putting UWGA on a growth pathway that will significantly amplify its impact by increasing its investment in solutions that can make a lasting difference for Child Well-Being in Greater Atlanta.DEPARTMENT OVERVIEWThe Major Gifts team plays a vital role in fostering meaningful philanthropic connections across our community. At United Way of Greater Atlanta, we are committed to sharing validated, data-driven insights that demonstrate the effectiveness and impact of our mission to improve child well-being. As ambassadors of this mission, our Major Gifts team leads with purpose—building trusted relationships with donors, aligning their passions with our work, and offering compelling reasons to invest in lasting change. While we are proud to be leaders in major and transformational giving, we recognize that successful fundraising is a shared responsibility. Every member of our organization contributes to creating the conditions that inspire generosity and ensure accountability to our donors. We are servant leaders who hold ourselves—and one another—to the highest standards, driven by a personal commitment to excellence and a deep dedication to the children and families we serve.JOB SUMMARYThe Principal Gifts Officer (PGO) is a key member of the United Way of Greater Atlanta’s Office of Development. The PGO is a senior leader in major, transformational and planned giving for the Office of Development and entire organization. This position will adhere to internal policies and best practices related to Major Gift and Multi-Year giving portfolio management and fundraising. This requires a senior level fundraising professional who will collaborate with the President's Cabinet, the Board of Directors, multiple Development Teams and other UWGA staff.&nbsp;The PGO brings deep expertise in donor engagement, stewardship, and strategic relationship-building to advance the organization’s philanthropic goals.<ul><li>Strategy and Implementation:&nbsp;Provide direction, planning, and implementation of strategies to drive proposal and gift growth for high-net-worth individuals, family foundations, planned giving donors, new markets and donors.&nbsp;</li><li>Portfolio Management:&nbsp;Build and manage a portfolio of 50-80 high net worth donors, family foundations, and other organizational prospects. Responsibilities include identifying, qualifying, cultivating, soliciting, and stewarding donor prospects in a dynamic, fast-paced fundraising environment.&nbsp;</li><li>Collaboration:&nbsp;Work closely with colleagues across departments, volunteers, boards, community leaders, and others. Must be collaborative, professional, innovative, responsible, and maintain a strong work ethic and attention to detail.&nbsp;</li><li>Expertise:&nbsp;Be well-versed in individual and family foundation stewardship, planned giving strategy and deliverables, fundraising strategy, and the art and science of individual fundraising. Write and produce high level donor solicitation proposals.&nbsp; Significant experience in collaborating with others to close gifts and managing individual portfolios is essential.&nbsp;</li><li>Engagement and Reporting:&nbsp;Implement and guide strategies for the retention, growth, and engagement of individual and family foundation donors, as well as new constituents. Report on at least 8 substantive visits per month.&nbsp;</li></ul>Essential Duties and ResponsibilitiesThe PGO will be responsible for the following goals, duties, and responsibilities:&nbsp;<ul><li>Develop and execute the Individual donor identification, cultivation, and proposal development, at a net growth rate in revenue raised and membership consistent with both annual and multi-year strategic planning.&nbsp;&nbsp;</li><li>Develop and execute the family foundation identification, cultivation and proposal development, at a net growth rate in revenue raised and membership consistent with both annual and multi-year strategic planning.&nbsp;&nbsp;</li><li>Develop strategic plan for planned giving growth and awareness among existing donors and new donors.</li><li>Develop a strategy, plan, and stewardship of all donors, new donors and additional organization outreach.&nbsp;&nbsp;</li><li>Responsible for ensuring the successful execution of the strategic plan by working with the President, SVP of Revenue, VP of Major Gifts and multiyear giving, and appropriate team members and volunteers.&nbsp;&nbsp;&nbsp;</li><li>Direct and execute all events and activities that support constituency recruitment, stewardship and engagement.&nbsp;&nbsp;</li><li>Establish and manage a quality control system for family foundation, major donor, and planned giving marketing materials and communications, stewardship events etc.&nbsp;&nbsp;</li><li>Work with the Major Gift Team to develop individual strategic cultivation plans for individual donors and key family foundation donors and prospects.&nbsp;&nbsp;</li><li>Ensure all Donor constituency data is currently entered into the system and appropriate to goals and outcomes.&nbsp;</li><li>Secure 80 approved face-to-face visits per year, no fewer than 8 per month.&nbsp;&nbsp;</li><li>Qualifying 15 new individual donors or family foundation portfolio level prospects.&nbsp;&nbsp;&nbsp;</li><li>Submitting a minimum of 25 major gift solicitations per year at the level required by this position.&nbsp;</li><li>Securing annual dollar goal as set by Development leadership.&nbsp;&nbsp;</li><li>Making all contacts necessary via phone, email, other, to achieve the above-mentioned results.&nbsp;&nbsp;</li><li>Documenting all data necessary to track said goals through the timely submission of activity within the UWGA CRM, as required by internal policies.&nbsp;</li><li>Develop, implement, and manage a productive, fluid portfolio of 50-80 prospects through best practices.&nbsp;&nbsp;&nbsp;</li><li>Exceed all yearly revenue and metric-driven goals.&nbsp;</li><li>Promote collaboration, recognizing our shared goals, and regularly collaborate with colleagues within the Office of Development and other departments as needed.&nbsp;&nbsp;&nbsp;</li><li>Ensure the proper stewardship of individuals.&nbsp;</li><li>Increase awareness and knowledge among prospects, donors and other key stakeholders about the Child Well-Being Movement.&nbsp;</li><li>Develop a solid and detailed working knowledge of United Way’s funding priorities and products&nbsp;</li><li>Other duties as assigned by the Vice President of Development</li></ul><h2>Qualifications &amp; Competencies</h2>Qualifications &amp; Competencies<ul><li>Undergraduate degree required.</li><li>Extensive experience with high-net-worth individual donors, family foundations, foundation program development.</li><li>Ten plus years of progressive individual fundraising experience and planned giving experience, including the demonstrated ability to identify, cultivate, and close major gifts.</li><li>Advanced interpersonal, oral, and written communication skills.</li><li>Organization skills for a fast-paced work environment.</li><li>Microsoft Office knowledge including Excel, PowerPoint, Word, etc.</li><li>Experience with CRM/database management.</li></ul>Competencies&nbsp;A successful individual in this role will have:<ul><li>Ability to manage multiple projects, meet external needs while preserving internal relationships and meeting strict deadlines and requirements.</li><li>Entrepreneurial and highly energetic.&nbsp; Must be a self-starter and able to work effectively independent of direct supervision.&nbsp;&nbsp;</li><li>Highly Advanced fundraising skills and experience in working with executive and C Suite individuals, proposal development and writing ability and knowledge about planned giving, blended giving and gift agreements.</li><li>Exceptional skills managing individual donor portfolios and developing prospects from identification through solicitation while moving them towards increased giving.</li><li>Ability to think strategically and implement strategic policies and practices.</li><li>Ability to work collaboratively to achieve common goals, fostering cooperation, transparency, and communication.</li><li>The ability to motivate others through communication, modeling appropriate behavior, optimism and high achievement.</li><li>Openness to new ideas and their implementation.&nbsp; Ability to react and adapt to changing situations appropriately.</li><li>Ability to maintain a high level of confidentiality and organization.</li><li>Working knowledge of Microsoft Dynamic CRM, Raiser’s Edge, or similar CRM software.</li><li>Highly attentive to detail and exceptional grammar required.</li><li>Dedicated to shared and measurable goals and metrics.</li></ul>Preferred Qualifications<ul><li>Advanced Degree.</li><li>AFP CFRE certification.</li><li>Experience implementing and managing major gifts and planned giving programs and experience with programmatic and capital campaigns.</li><li>Demonstrated fundraising innovation, especially as it relates to portfolio management.</li><li>Successful solicitation of major gifts from individuals.</li></ul>IDEAL CANDIDATEA successful individual in this role will be:<ul><li>Optimistic and excited about the mission of United Way of Greater Atlanta.</li><li>Willing to work on a team and be a team player and to understand that all major gift team members ‘sweep the porch’.</li><li>Self-starter and strong attention to donor details and relationships.</li><li>Resilient and energetic, willing and able to pivot quickly.</li><li>Servant leader and committed to success of full team.</li></ul>

United Way of Greater Atlanta

Principal Gifts Officer

UNITED WAY OF SOUTH HAMPTON ROADS 


Title: NRHA Navigator 

Department: Community Impact – Financial Stability 

Report To: NRHA Lead Navigator 

Date Created: February 2025 

Why Work for United Way: 

Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is a 

new opportunity to make a difference. If you talk to our employees, the single trait we all have in 

common is passion. We work hard because we love what we do, and we know how much our 

community needs us. You’ll learn from some of the best in the business and be constantly 
challenged in an ever-changing industry. Plus, we offer excellent benefits and opportunities for 

advancement. If you want to be great while doing good, join the United Way team. 

Objectives &amp; Expectations: 

United Way improves lives by mobilizing the caring power of communities to advance the common 

good to help all residents thrive and live the best version of themselves. We all benefit when a 
child succeeds in school, when someone finds a job that sustains a family, or when more people 

get quality, affordable healthcare. As our community recovers from one of the deadliest pandemics 

in our country’s history, the United Way will play a pivotal role in helping residents from under-
resourced communities and the ALICE population (Asset Limited, Income Constrained, Employed) 

move towards self-sufficiency. 

 
Candidate must be customer focused, data-driven, organized, and results oriented. This position is 

based in Norfolk, and the Intake Specialist must be able to work on a flexible schedule that may 

include evenings and/or weekends to meet program needs. Must have your own vehicle, 
acceptable driving record and ability to travel independently to locations across South Hampton 

Roads. 

 
Commitment to equity, diversity &amp; inclusion 

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are. 

We welcome that every person brings a unique perspective and experience to advance our mission and 

progress our fight for the health, education, and financial stability of every person in every community. 
We believe that each United Way community member, donor, volunteer, advocate, and employee must 

have equal access to solving community problems. 

We strive to include diversity, equity, and inclusion practices at the center of our daily work. 

We commit to using these practices for our business and our communities. 

 
Cultural Competence: The Intake Specialist adapts a lens of cultural competency that conveys 

empathy, support, and an understanding of the people they work with both internally and externally, 
 


 
engage with, and the people they serve. This competence helps to build trust and effective 
engagement, build stronger relationships, expand our organization’s reach, and more effectively and 

respectfully engage with people regardless of background. 

 
Core Competencies are characteristics that all employees are expected to exhibit as a member of the 

UWSHR team. For complete details that include attributes and behaviors please see the United Way 

Core Competencies Checklist in the shared Human Resources Network Folder. These include: 

ï· Mission Focused: The top priority is creating real social change that leads to better 
lives and healthier communities. 

ï· Relationship Oriented: Understands that people come before process and is astute in 
cultivating and managing relationships toward a common goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the community 
and can mobilize resources (financial and human) through meaningful engagement. 

ï· Results Driven: Dedicated to shared and measurable goals for the common good; 
creating, resourcing, scaling and leveraging strategies and innovations for broad 
investment and impact. 

ï· Brand Steward: Understands his/her role in growing and protecting the reputation and results 
of the organization, and thus, the greater network. 

Key Accountabilities 

ï· Travel to meet with clients at their home, community partner offices, satellite offices, etc.; if 
necessary, to ensure at-risk client’s access to services 

ï· Maintain detailed case records, complete required program documentation, and input timely case 
data into Apricot database 

ï· Collaborate with Lead Navigators and NRHA team to provide support to 
participants/families on their journey towards health, wellness, and self-

sufficiency 

ï· Schedule and complete an in-depth intake assessment with all new referrals 

ï· Support Outreach and Engagement in the evenings and weekends as needed 

 
 Essential Duties and Responsibilities: 

ï· Build trusting relationships with participants and their families while providing general support and 
encouragement. 

ï· Provide ongoing follow-up, basic motivational interviewing, and goal setting with participant/families. 

ï· Follow up with participants via phone calls, home visits and visits to other settings where participants 
can be found. 

ï· Help participants set personal health related goals and attend appointments. 

ï· Provide referrals for services to community agencies as appropriate. 

ï· Help participants connect with transportation resources and provide appointment 

reminders in special circumstances. Transport participants based on UWSHR 

transportation policy. 

 
Community Collaboration: 

ï· Effectively communicate UWSHR’s mission and vision. 

ï· Work closely with NRHA staff and internal team to build trusting relationships with residents. 

ï· Develop and maintain trusted relationships with community service providers to support participants with 
comprehensive and coordinated plans to achieve success. 


ï· Knowledgeable about community resources appropriate to needs of participants/families. 
 
Data &amp; Reporting 

ï· Record participant care management information in the database and other software no later than 24 
hours after participant contact. 

ï· Maintain and manage caseload of at least 25 participants. 
 

Program &amp; Implementation 

ï· Maintain confidentiality and always remain current with HIPAA compliance. 

ï· Utilize all tools and resources available to manage caseload, including but not limited to Unite Us and 
211. 

ï· Be available based on the needs of participants with the ability to be flexible with scheduling, 
including traditional and non-traditional work hours; evening and weekends may be required to meet 
the needs of participants and families. 
 

Other Duties as Assigned 
 
Key Skills Requirements: 

 • Experience in human services programs 

 • Successful completion of a Community Health Worker formal training program during your 90 days 
as an employee of UWSHR. 

 • Successful completion of Community Health Worker Certification, or ability to complete within 1 year 
of hire. 

 • Knowledge of best practices in human services and of systems addressing the 
needs of Housing Choice Voucher Program participants and the ALICE population 

 • Ability to maintain respect for the confidentiality of information divulged by or on 
behalf of participants 

 • A consummate team player with an innovative, enthusiastic, and flexible approach 

 • Ability to build credible relationships with community members and partners 

 • Proven ability to collaborate and work in a team environment as well as work 
independently and make sound decisions 

 • Able to multi-task, meet deadlines, keep schedules, manage relationships, and perform in 
a high-paced environment 

 • Commitment to assisting families to achieve self-sufficiency 

 • Excellent written and oral communication skills 

 • Experience with MS Outlook, Word, and Excel, PowerPoint 

 • Strong detail orientation and self-organized 

Work Demands &amp; Environment: 

 • Ability to stoop, lift, finger – for example, pick, pinch, or type and grasp 

 • Ability to clearly and concisely express and exchange detailed information and ideas to 
others accurately via spoken word 

 • Exerting up to 20 of force occasionally and/or a negligible amount of force frequently to 
lift, carry, push, pull or otherwise move objects 

 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, 
computer terminal characters, transcription, and other similar objects at distances 
generally close to the eyes. 


 • The worker is subject to a variety of environmental conditions that may occur in an office, a 
private home, or elsewhere in the community including temperature variations, unpleasant 
odors, and potential allergens 

 • Although inside work is the rule, it is required that the individual be able to travel and 
may be exposed to a variety of weather conditions 

 • Driver’s License required with current valid auto insurance, and acceptable driving record 

 
Interested? Please send your cover letter and resume to <a href="mailto:humanresources@unitedwayshr.org" target="_blank">humanresources@unitedwayshr.org</a>. We will continue 
accepting applications until the position is filled. 
 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, 
qualifications, and abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of 
race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or 
genetics. Please Note: Requirements, skills, and abilities described above are representative of those that must be 
met by an employee to successfully perform the essential functions of this position with or without reasonable 
accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-
inclusive. 
 


<ul>	<li>UNITED WAY OF SOUTH HAMPTON ROADS</li>
	<li>Why Work for United Way:</li>
	<li>Objectives &amp; Expectations:</li>
	<li>Commitment to equity, diversity &amp; inclusion</li>
	<li>Key Accountabilities</li>
	<li>Key Skills Requirements:</li>
	<li>Work Demands &amp; Environment:</li>
</ul>

NRHA Navigator

If you love working in a strong team environment, are an effective organized communicator, enjoy building relationships with others with a passion for equity-centered philanthropy, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Grants and Resource Development Project Manager is part of the Resource Development team and works closely with the Associate Director of Grants, other departments, donors, and volunteers while holding true to UWABC’s long-term strategic vision.Position responsible for supporting the growth of the grants portfolio, managing UWABC’s direct mail campaign, engaging individual donors through an affinity group, and supporting the Resource Development department with various projects.&nbsp;&nbsp;<h3>Key Responsibilities</h3>Assist Associate Director of Grants (ADG) with grant writing, management, reporting&nbsp;<ul><li>Conduct research to identify potential funding opportunities aligned with organizational goals</li><li>Support the ADG with drafting, editing, and submitting compelling grant proposals and letters of inquiry</li><li>Maintain a calendar of grant deadlines, ensuring timely submissions and follow-ups</li><li>Monitor grant budgets and prepare progress reports for funders as required</li><li>Collaborate with program teams to gather data and outcomes for grant reporting</li></ul>Manage Direct Mail program<ul><li>Coordinate the development and execution of the annual direct mail campaign</li><li>Collaborate with vendors to ensure timely production and distribution of appeals</li><li>Contact vendor to obtain updated addresses for donors and update data in CRM</li><li>Analyze campaign results and recommend strategies for improvement</li></ul>Affinity Group Leadership<ul><li>Manage one donor affinity group by providing leadership, strategy development, and event execution</li></ul>Lead All Donor Acknowledgements<ul><li>Prepare personalized thank-you letters for donors per the timeline and UWABC brand standards</li><li>Update digital acknowledgement templates annually</li><li>Work with Resdev team to secure volunteer signatures</li><li>Oversee donor acknowledgement SOP</li></ul>Portfolio Support for Resource Development Staff&nbsp;<ul><li>Assist other Resource Development staff with updating donor profiles, conducting donor research, and developing donor packets for individual donor visits (portfolios)</li><li>Support&nbsp; team with event planning and stewardship activities</li><li>Assist with special projects and initiatives as assigned by supervisor</li><li>Work cross-departmentally to address time-sensitive priorities effectively</li><li>Participate in United Way events and experiences as scheduled or requested</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree and 2 years of professional experience in the nonprofit sector related to grant coordination, fundraising, and project coordination; or an equivalent combination of education and experience.</li><li>Excellent editing skills and attention to detail.</li><li>Experience working in deadline-driven environments.</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles&nbsp;</li></ul>Technical Skills, Abilities, and Other Requirements<ul><li>Proficient with computers and software, including Google Suite and MS Office</li><li>Ability to learn and use a variety of other software platforms (e.g., Zoom, Asana, CRM)</li><li>Ability to manage multiple priorities, maneuver complex work environments, engage in planning and problem-solving, and execute details</li><li>Demonstrated ability to use discretion and independent judgment and/or action in evaluating situations and making decisions</li><li>Ability to communicate (oral and written) with coworkers, donors, vendors, service providers, and the community in a clear, service-oriented, and professional manner</li><li>Excellent writing, communication, and presentation skills</li><li>Holds self and other team members accountable for achieving results</li><li>Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy</li></ul>Nice to Have<ul><li>Prior experience working within a United Way</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms</li><li>Talk and hear</li><li>Use finger and hand motion, including keyboarding</li><li>Use close and distance vision, depth perception, and adjust focus</li><li>Moderate stress level caused by tight deadlines</li><li>Use a computer for extended periods</li><li>Interact in an office environment that contains a moderate amount of noise</li><li>Lift up to 20 lbs.</li><li>Drive a vehicle within the region</li></ul>This position is exempt from overtime regulations. This position is based in our office in Asheville, NC for at least 70% of the schedule. After an orientation period and if the work allows, this position may choose to work remotely for up to 30% of the schedule.Reports To:&nbsp;Associate Director GrantsSupervises: 0Hours: 40/weekHiring Range and Benefits: $50,000 to $55,620&nbsp; annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental, and vision insurance benefits and self-care fund, life and disability insurance, and coaching and supportUWABC covers 100% of employee medical, dental, vision, short/long-term, and group term life insurance premiums and a majority of dependent premiums. &nbsp;We also contribute funds to a Health Reimbursement Account among other benefits.&nbsp;United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

UWABC Office

United Way of Asheville and Buncombe County

Grants and Resource Development Project Manager

If you love building and maintaining relationships, organizing and collaborating with a variety of groups, and know how to “get things done,” then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Community School Coordinator at Asheville Middle School is part of UWABC’s Community Schools team and works 4 of 5 days onsite at Asheville Middle.&nbsp; The Coordinator works in concert with the school principal, parents, community leaders and other UWABC staff to promote the school’s vision and the school improvement plan through strengthening the&nbsp;<a href="https://learningpolicyinstitute.org/sites/default/files/product-files/Community_Schools_Effective_INFOGRAPHIC.pdf" target="_blank">four pillars of an effective community school</a> while holding true to UWABC’s long-term strategic vision.Position is responsible for supporting student academic achievement by addressing barriers to necessary services and supports, promoting active family and community engagement, and enabling more efficient and effective use of key resources.&nbsp; &nbsp;KEY RESPONSIBILITIESFacilitate a Community School Assets and Needs Assessment<ul><li>Lead community conversations and surveys with key stakeholders</li><li>Collaborate with School Partnerships Manager and data staff on data analysis, visualization and communication to the school community, partners, and UWABC staff&nbsp;</li><li>Utilize the assessment to guide the work of the Resource Team, including potential program investments&nbsp;</li></ul>Resource Team and Supports<ul><li>Develop, convene, and guide the Resource Team to align the work with school improvement goals, asset and needs assessment findings, and community school strategies and initiatives</li><li>Maintain Resource Rooms</li><li>Partner with UWABC departments to build capacity of the Community Schools initiative</li></ul>Support the School’s Student Success Planning Team<ul><li>Serve on key school teams focused on student attendance, behaviors and academic performance</li><li>Represent community-based organizations and individual volunteers at the school level</li><li>Build capacity and infrastructure to link students with beneficial services</li><li>Share best practices between the school and community-based organizations and volunteers&nbsp;</li></ul>&nbsp;Support Student Achievement<ul><li>Work with school administration and staff to create a positive learning environment</li><li>Identify and connect students to quality in-school and out-of-school time programs and volunteer services</li><li>Support transition year initiatives&nbsp;</li></ul>Support School Faculty and Staff<ul><li>With support of UWABC’s Community Engagement Team, train and coordinate volunteers to support before, during and after-school priorities</li><li>Serve on pertinent school teams such as the School Improvement Team</li><li>Promote faculty and staff appreciation efforts&nbsp;</li></ul>Engage and Support Parents and Families<ul><li>Work with school administration and staff to create a welcoming environment for parents and families</li><li>With support of the Family and Community Engagement Manager, host weekly Community Nights and other family events</li><li>Co-create, promote and coordinate family and community engagement opportunities</li></ul>Serve as an active member of the Asheville Buncombe United for Youth (U4Y) Network<ul><li>Participate in U4Y check-in meetings and professional development</li><li>Share relevant U4Y information and strategies with school faculty, staff and volunteers</li></ul>Partnerships, Data Evaluation, and Continuous Quality Improvement&nbsp;<ul><li>Collect and organize required data&nbsp;</li><li>Communicate progress toward Resource Team and Community School goals</li><li>Support partnership protocols and agreements in conjunction with the Community Partnerships Director</li><li>Write and produce reports required by UWABC, grantors, school district and U4Y</li></ul>Other Related Duties and Responsibilities<ul><li>Provide programmatic supervision to an assigned intern(s) from a local university&nbsp;</li><li>Manage an operations budget</li><li>Serve on relevant UWABC committees and community groups/collaboratives</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.&nbsp;Minimum Requirements<ul><li>Bachelor’s Degree in Education or Social Service or other related field,&nbsp;or&nbsp;an equivalent combination of education and experience</li><li>Experience in education and/or youth development</li><li>Demonstrated ability to work in a complex and collaborative environment with cross-sector teams and partners</li><li>Valid North Carolina Driver’s License with a driving record that meets insurance requirements</li><li>Commitment to the&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">mission and guiding principles</a> of UWABC and ability to model those principles</li></ul>Technical Skills, Abilities and Other Requirements<ul><li>Proficient with software, including Google Suite (or similar programs) and strong ability to learn and use a variety of other platforms (e.g.Airtable, Asana)</li><li>Demonstrated ability to quickly learn and use a variety of software platforms and new skills</li><li>Ability to review and critique multiple organizational sets of data, both qualitative and quantitative</li><li>Understanding of the public education system and youth service organizations</li><li>Experience leading diverse, interagency teams and/or workgroups working toward a common goal</li><li>Previous experience with volunteer management, program development and evaluation</li><li>Skilled in public speaking</li><li>Work well independently and on teams</li><li>Comfort facilitating complex conversations both 1:1 and in groups of all sizes</li><li>Ability to work in a complex and collaborative environment with schools and partners</li><li>Experience handling sensitive &amp; confidential information</li><li>Holds self and other team members accountable for achieving results</li><li>Prior experience implementing events&nbsp;</li></ul>Nice to Have<ul><li>Multilingual abilities</li><li>Understanding of Asheville and Buncombe County school systems and youth service organizations</li><li>Experience with any of the following (or similar): Salesforce, Airtable, PowerBI, and PowerSchool or other school data/information systems</li></ul>Work Environment The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Use finger and hand motion</li><li>Must occasionally lift and/or move objects up to 20 pounds&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus</li><li>Moderate level of stress caused from tight deadlines&nbsp;or work focused on equity in education</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time</li><li>Regular work in the community at meetings and events</li><li>Occasional work outside of normal business hours</li><li>Drive a vehicle within the region</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations.&nbsp;Typical work hours at the school are 7:30 AM-4:00 PM but may vary each week depending upon evening (and sometimes weekend) family and community engagement events.Reports To: School Partnerships ManagerSupervises: 1 or more internsHours:&nbsp;40/weekSalary and Benefits: $48,000 to $53,560 annually plus full benefits, including: paid vacation, sick and personal leave; employer contributions to 401(k); contributions to health, dental and vision insurance benefits; self-care fund, life and disability insurance; and coaching and support.UWABC pays for 100% of medical, dental, vision, short/long-term disability and group term life insurance premiums and a majority of dependent medical, dental, and vision premiums. &nbsp;We also offer funds for a Health Reimbursement Account among other benefits.&nbsp;United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Community School Coordinator- Asheville Middle School

If you are detail-oriented, are knowledgeable of accounting systems and processes, have a coaching mindset, take initiative, and are analytically driven to solve complex issues, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. The Senior Finance Manager is part of the Finance and Operations team, and must enjoy coaching, developing and/or maintaining processes, and utilizing data while holding true to UWABC’s long-term strategic vision.Position is responsible for leading all day-to-day accounting operations, with functional responsibility for accounting, accounts receivable, accounts payable, and grants administration. Responsibilities also include production of financial reports; proper maintenance of accounting records; accurate processing of financial transactions; and administration of a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the organization’s reported financial results, and ensure that reported results comply with generally accepted accounting principles (GAAP), adhere to grants management standards, and result in acceptable audits.&nbsp;KEY RESPONSIBILITIESGeneral Accounting, Accounts Payable and Accounts Receivable:<ul><li>Document and coordinate implementation of accounting systems and accounting control procedures.&nbsp; Improve current processes and implement new systems for general accounting.&nbsp; Make recommendations regarding the accounting of assets, reserves, and expenditures.&nbsp;</li><li>Maintain daily review and control of the following areas: general ledger, accounts payable, accounts receivables, expense reports, and billing.</li><li>Ensure that all financial transactions are processed accurately, in a timely manner, and in accordance with generally accepted accounting principles.</li><li>Develop, implement, and review processes and controls that are current best practices related to transaction processing.</li><li>Manage, oversee, process (as appropriate) revenue, fixed assets, cash, bank reconciliations, and allocations. Act as backup for processing all of the following transactions: accounts payable, expense and credit card management and reconciliation.</li><li>Perform month-end closing procedures, including overhead allocations, account reconciliations, and updating schedules.</li><li>Stock transactions.</li><li>A/R coordination with team (including Collections).</li><li>A/R other sources (contracts for programs/services revenue).</li></ul>Reports:<ul><li>Prepare financial statements and other reports as scheduled, and analyze financial information detailing assets, liabilities and capital to summarize and interpret financial positions.</li><li>Provide and interpret financial reports to managerial staff, recommending further courses of action.&nbsp;</li><li>Prepare, review and distribute monthly reports, funder reports and others to departments.</li><li>Lead on United Way Worldwide annual database survey.</li></ul>Grant Management:&nbsp;<ul><li>Work with project team leaders to comply with funder’s terms and conditions, manage deliverables, monitor spending, request amendments, and plan spend-out.</li></ul>Budget:&nbsp;<ul><li>Assist with the budget annually.</li><li>Calculate variances from the budget and report significant issues to management.</li></ul>Audit:&nbsp;<ul><li>Prepare and assist with developing audit schedules for the annual audit.</li><li>Serve as a liaison with auditors to ensure appropriate monitoring of organization finances is maintained.<ul><li>Interact with independent auditors, provide support for year-end audit, and assist in the preparation of the IRS Form 990. Gather 990 and 990T information for the annual tax return.</li></ul></li><li>Monitor compliance with generally accepted accounting principles (GAAP), United Way Worldwide guidelines, industry best practices, and organization procedures.</li><li>Document and address issues requiring attention and/or further discussion.&nbsp;</li></ul>Staff Supervision:<ul><li>Supervise Finance staff and provide guidance and coaching as needed&nbsp;</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree in finance, business, accounting, or related field and&nbsp;a minimum five years of accounting experience or an equivalent combination of education and experience&nbsp;</li><li>Two or more years of supervisory experience</li><li>Excellent editing skills and attention to detail</li><li>Experience working in deadline-driven environments&nbsp;</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles</li></ul>Technical Skills, Abilities, and Other Requirements<ul><li>Proficient with computers and software, including Google Suite</li><li>Operational knowledge, experience and fluency with accounting software.</li><li>Intermediate to advanced knowledge and application of Microsoft Office Suite programs.</li><li>Ability to learn and use a variety of other software platforms (e.g. Zoom, Asana, CRM)</li><li>Experience with general ledger, bank reconciliations, accounts payable, accounts receivable, payroll, sales tax and financial reporting.</li><li>Ability to see the interconnectivity of finance functions and responsibilities to staff and organization.</li><li>Ability to build strong relationships and communicate (orally and in writing in English) with internal and external stakeholders in a clear, service-oriented and professional manner.&nbsp;</li><li>Ability to influence, negotiate, and manage contentious issues to resolution.</li><li>Requires basic mathematical skills of addition, subtraction, multiplication and division.&nbsp;Ability to compute rate, ratio, percent and draw and interpret graphs.</li><li>Requires highly developed analytical skills with the ability to solve routine problems within standardized policies and procedures. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.&nbsp;</li><li>Independent initiative and decision-making skills under both specific and general supervision.</li><li>A successful track record in setting priorities, adhering to strict timelines, multi-tasking; organization (including attention to detail).</li><li>Ability to coordinate and modify projects from conception to implementation, and occasionally working with both internal and external stakeholders.</li><li>Demonstrated ability to engender the trust and confidence of others, and maintain confidential information.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>Nice to Have<ul><li>Working knowledge of non-profit accounting principles and standards, including GAAP.</li><li>Prior working knowledge of QuickBooks and Bill.com.</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear.</li><li>Use finger and hand motion.</li><li>Must frequently lift and/or move objects up to 15 pounds.&nbsp;&nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.</li><li>Moderate level of stress caused from tight deadlines.</li><li>Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time.</li><li>Occasional work outside of normal business hours.</li><li>Moderate office noise level.&nbsp;</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office, remote, and community settings.&nbsp; As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days and then, the schedule can be modified based upon conversation with the supervisor.Reports To: VP of Finance and OperationsSupervises:&nbsp; 2-3Hours: 40/week&nbsp;Hiring Range and Benefits:&nbsp;$60,000 - $65,000&nbsp;&nbsp;annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support.United Way of Asheville and Buncombe County is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Senior Finance Manager

If you thrive at the intersection of data systems and people, this role may be for you.&nbsp; United Way of Asheville and Buncombe County (UWABC) is seeking a collaborative, tech-savvy professional to lead our organization-wide CRM transition and drive internal data strategy with an eye toward long-term stewardship of organizational technology tools.&nbsp; As part of the Finance and Operations team, this role is instrumental in implementing our new Salesforce-based CRM system, managing complex data types, and ensuring long-term data integrity in partnership with departments across the organization.&nbsp; The ideal candidate brings hands-on experience with CRM implementation, and excels at training staff, designing user-friendly workflows, and analyzing data to support strategic decision-making.&nbsp; Just as essential as your technical expertise are your communication and relationship-building skills - you’ll work closely with cross-functional teams at all levels, many of whom have varying levels of comfort with technology.&nbsp;&nbsp;Responsible for overall CRM implementation, data quality, including the development of data standards and other strategies that optimize efficiency and enable proactive strategic decision-making across all departments. Works with an assigned point of contact in each team regarding team needs, data integrity, reporting needs, and training.&nbsp; Partners closely with the Director of Data and Evaluation, a position located in our Community Impact department.Over time, this position is expected to evolve into a key resource for organization-wide technology management and adoption. While initial focus is on CRM success, the role will gradually expand to include other platforms used in daily operations (e.g. Asana, Airtable) and later, support for fiscal technology planning and coordination.KEY RESPONSIBILITIESDatabase Implementation&nbsp;<ul><li>Gain expertise in this instance of the Salesforce system through vendor training and analyze UWABC data needs from prior assessments.</li><li>Lead CRM database implementation, including planning, execution, data migration, and technical deployment, in partnership with the CRM vendor.</li><li>Modify and maintain the project plan, incorporating timelines, resource allocation, risk management, and change management/stakeholder communication.</li><li>Engage end-users for continual requirements gathering/revisions to design custom workflows ensuring effective and collaborative utilization of CRM.</li><li>Design and implement data migration strategies, resolving data conflicts, establishing naming conventions and ensuring data integrity.</li><li>Conduct system testing, resolve data conflicts/technical issues, and ensure user training completion.</li><li>Establish a ticketing system for ongoing CRM support.</li></ul>Database Administration<ul><li>Develop and deliver ongoing CRM training (e.g. monthly cadence) and support for end-users, ensuring minimal disruption to organization operations.</li><li>Establish and enforce data quality standards, including data cleansing and validation.</li><li>Generate reports and dashboards to track KPIs and provide CRM usage insights.</li><li>Maintain database security, integrity, and backup/recovery procedures.</li><li>Manage/help implement API integrations with other organizational systems.</li><li>Perform routine database maintenance and optimize system performance.</li><li>Manage vendor relationships and evaluate CRM enhancements.</li><li>Document CRM processes, procedures, and configurations.</li><li>Assess and adapt Salesforce database specifications for future organizational needs.</li><li>Maintain current knowledge of database management trends and best practices.</li><li>Collaborate with departments to refine system functionality and improve user experience.</li><li>Establish and enforce data governance standards, including data removal strategies.</li><li>Ensure donor data integrity standards are met in collaboration with relevant staff.</li><li>Develop CRM communication templates with Marketing Communications and other teams.</li><li>Analyze data for stakeholder segmentation and targeted outreach.</li><li>Generate and distribute mailing lists and custom reports.</li><li>Lead the Internal Data/Tech work group to ensure data integrity policy and&nbsp;processes are developed and followed according to agreed upon timelines and in accordance with current law (e.g. cleaning up bounced emails).</li><li>Provide back-up support regarding IT operations as needed such as the IT work request form, asset management, troubleshooting (once CRM is implemented, this role would lead these tasks)</li><li>Perform other assigned duties.</li></ul>Future Platform Leadership &amp; Tech Alignment<ul><li>In the second phase of this role (after CRM implementation), support and train staff on other organization-wide tools such as Asana, Airtable, and internal collaboration platforms.</li><li>Partner with team leads to streamline workflows and improve organizational tech adoption beyond CRM.</li><li>Contribute to planning and implementation of fiscal tech tools, including hardware/software procurement and tech budgeting, in collaboration with the Finance and Operations team.</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are associated with the position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.Minimum Requirements<ul><li>Bachelor’s degree and 4 years of professional experience related to software implementation and database management or an equivalent combination of education and experience&nbsp;</li><li>Strong ability to translate technical concepts into clear, accessible language and engage non-technical staff in understanding, adopting, and using technology or data systems</li><li>Detail-oriented, with strong organizational, analytical, and planning skills</li><li>Ability to communicate (oral and written) with coworkers, vendors, and service providers in a clear, service-oriented and professional manner</li><li>Advanced skills with Salesforce or other database platforms</li><li>Commitment to&nbsp;<a href="https://www.unitedwayabc.org/vision-mission" target="_blank">UWABC's guiding principles</a> and ability to model those principles</li></ul>Technical Skills, Abilities and other Requirements<ul><li>Advanced understanding of IT systems, applications and integration&nbsp;</li><li>Thorough understanding of file structures and design, information retrieval techniques, file access methods, and database controls and standards.</li><li>Advanced knowledge of Salesforce and other software, including Google Suite, and strong ability to learn and use a variety of other platforms (e.g., Airtable, PowerBi, Asana)</li><li>Ability to manage multiple priorities, maneuver complex work environments, and engage in planning</li><li>Experience handling sensitive &amp; confidential information</li><li>Ability to collaborate in a cross-functional environment</li><li>Experience in negotiating, monitoring and renewing vendor contracts</li><li>Ensure compliance with contractually obligated technology requirements</li><li>Holds self and other team members accountable for achieving results</li><li>Prior project management experience</li><li>Prior software implementation experience</li><li>Prior experience training stakeholders to use technology</li></ul>Nice to Have<ul><li>Previous experience working within a United Way</li><li>Previous experience working within a nonprofit organization</li></ul>Work EnvironmentThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.While performing the duties of this position, the employee is regularly required to:<ul><li>Sit, stand, walk, reach with hands and arms, talk and hear</li><li>Prolonged periods of sitting at a desk and using a computer</li><li>Use finger and hand motion</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus</li><li>Moderate level of stress caused by tight deadlines</li><li>Moderate levels of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time&nbsp;</li><li>Moderate office noise level</li></ul>This position is exempt from overtime regulations. Hybrid work environment: a mix of office and remote.&nbsp; As part of our hybrid work policy, new employees are required to work from the UWABC office a minimum of 3 days per week for the first 90 days, and then the schedule can be modified based on conversations with the supervisor.Reports To:&nbsp; Vice President of Finance and OperationsSupervises:&nbsp; 0Hours: 40/weekHiring Range and Benefits:&nbsp;$60,000 - $65,000&nbsp;annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits, life and disability insurance, and coaching and support.

CRM Success Manager

Department: FinanceSupervisor: Chief Financial OfficerStatus: Salary, Exempt, Full-timeSalary Range: $60k – $65kLocation: Allentown, PAPosition Description Grant AccountantThe Grant Accountant provides financial oversight and general ledger management for all non-campaign in-bound grants.Accountabilities:<ol><li>Manage grant revenues and expenses within the general ledger (50% of time)</li><li>Manage financial aspects of portfolio of assigned individual grants (20% of time)</li><li>Lead grant implementation and compliance meetings (5% of time)</li><li>Collaborate with grant teams to develop grant proposals (5% of time)</li><li>Manage finance department fiscal year grant information (5% of time)</li><li>Improve &amp; innovate grant finance processes &amp; utilization of software (5% of time)</li></ol>Work Experience and/or Education&nbsp;Required&nbsp;Bachelors degree required in accounting or a relevant field. 3-plus years of paid work experience in non-profit accounting or grant administration. Relevant education considered in lieu of work experience.&nbsp;Skills&nbsp;Required<ul><li>Proficient in MS Excel and accounting software (Blackbaud Financial Edge preferred).</li><li>Exceptional eye for compliance and detail.</li><li>Understanding of federal, state and county grant compliance.</li><li>Strong organizational, interpersonal, and leadership skills.</li><li>Understanding of and commitment to the mission, vision, and goals of United Way.</li></ul>Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.Benefits PackageIn addition to the base pay and annual merit increases this position is eligible for a full benefits package including subsidized medical, vision and dental insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.Work LocationThis position is based in the UWGLV office located in Allentown, PA and is required to report in person to that office at least 3 days a week.

United Way of the Greater Lehigh Valley

Grant Accountant

Title: President&nbsp;Job Type: Full Time, Exempt&nbsp;Reports to: Board of Directors&nbsp;Expected Start Date: August 4, 2025&nbsp;About United Way of Alamance County:&nbsp;For more than 95 years, we have partnered with local agencies to co-create solutions to meet people’s most pressing needs. From strengthening local resilience and encouraging civic engagement to advancing financial security and stable housing, we are working towards a future where every person can reach their full potential. We take a comprehensive approach, actively listening and responding, to help those that call our county home by mobilizing the right resources at the right time to navigate current challenges and build a better tomorrow.&nbsp;Position Summary:&nbsp;The President of United Way of Alamance County provides visionary leadership, strategic direction, and operational oversight to advance the organization’s mission. This position leads fundraising initiatives, manages three staff members, oversees program development, fosters board engagement, and ensures organizational sustainability, all while embodying the values and founding spirit of United Way to create lasting positive change throughout Alamance County. The President must build trust in the United Way brand and its relevance in the community, have a high level of expertise in nonprofit management, a thorough understanding of organizational dynamics, and the ability to define and deliver meaningful, measurable impact. Being a mission-driven, collaborative, innovative, equity-minded leader that can leverage relationships, develop intentional partnerships, and build networks is essential for success in this role.&nbsp;Key Functions:&nbsp;Organizational Management<ul><li>Establish and maintain best practices across all organizational functions including strategic planning and decision making, financial management, program design and evaluation, and operational efficiency</li><li>Partner with Board of Directors and staff to develop, deploy, and monitor organization’s strategic plan and annual goals with measurable outcomes</li><li>Serve as the primary brand ambassador and spokesperson, community convener, strategic partner, and thought leader across multiple sectors</li><li>Ensure organizational compliance with industry best practices, United Way Worldwide membership certifications, local and federal regulatory requirements to maintain ethical standards and operational excellence</li></ul>Fundraising &amp; Financial Management<ul><li>Create and implement a comprehensive fundraising strategy with specific revenue goals, including workplace giving, individual giving, major gifts, grants, and special events</li><li>Lead revenue diversification efforts to achieve fundraising goals using knowledge of philanthropic landscape and fundraising best practices</li><li>Provide strategic financial management, including budgeting, forecasting, and fiscal oversight to ensure organizational sustainability</li><li>Promote accountability and integrity in financial stewardship to build trust with stakeholders and sustain long-term fiscal health</li><li>Program Development</li><li>Collaborate with staff to design, implement, and evaluate new and existing programs that align with the organization’s mission and address community needs</li><li>Develop innovative, impactful initiatives that drive measurable outcomes and promote positive change</li><li>Oversee continuous improvement of program strategies to enhance effectiveness, scalability, and community engagement</li><li>Ensure programs comply with funding requirements while fostering partnerships to maximize reach and impact</li></ul>Staff &amp; Board Development<ul><li>&nbsp;Lead comprehensive human resource initiatives, including annual performance evaluations, staff succession planning and compensation analysis, and ongoing professional development for all staff</li><li>&nbsp;Cultivate a collaborative, high-performing team culture by encouraging open communication, mutual respect, and shared accountability</li><li>Serve as an orientation leader for new Board members and staff, ensuring effective onboarding and engagement</li><li>Support board development initiatives and strategic governance practices</li></ul>Required Skills &amp; Characteristics:<ul><li>Ability to envision the future, establish strategic goals, and develop comprehensive plans to achieve them while balancing both the big-picture perspective and attention to detail</li><li>Exhibit servant leadership through authentic, approachable, and transparent communication practices</li><li>Ability to influence and inspire existing and new business partners, donors, and community leaders towards common goals</li><li>Demonstrate resilience by overcoming obstacles and maintaining steady focus to ensure continued organizational progress</li><li>Possess strong financial expertise with proven experience in budget management, financial oversight, and ensuring fiscal accountability</li><li>Ability to effectively navigate uncertain or unclear situations by adapting quickly to changing circumstances, making informed decisions, and maintaining organizational stability</li><li>Willingness to make bold decisions and take calculated risks to drive the organization’s growth</li><li>and advancement</li><li>Strong dedication to researching, advocating for, and developing solutions addressing the challenges impacting Alamance County</li></ul>Qualifications:<ul><li>Bachelor’s Degree required; Master’s degree in Public Administration, Business Administration, or related field preferred</li><li>Minimum of 7 years of senior leadership experience in nonprofit, community development, or social impact organizations</li><li>Demonstrated success managing annual budgets of $1M+ and leading fundraising initiatives</li><li>Proven track record of building and maintaining strategic partnerships across multiple sectors and experience working with boards of directors, community stakeholders, and elected officials</li><li>Lived or worked in Alamance County to demonstrate a deep understanding of the community’s unique needs or knowledge of the inner workings of the United Way network is preferred&nbsp;</li></ul>Compensation, Benefits, and Working Conditions:<ul><li>Competitive salary range between $75,000-$80,000 annually, commensurate with experience Comprehensive benefits package including health, dental, vision, paid time off, and retirement plan with organizational match after 1 year of employment</li><li>Professional development opportunities including training, continuing education, conference attendance, memberships within local networks, United Way of North Carolina, and United Way Worldwide</li><li>Business hours conclude at 3pm on Fridays and the office is closed on Fridays during the summer months, June through August, to accommodate for occasional evening and weekend commitments throughout the year</li><li>Significant presence in our office in Downtown Burlington is required, with flexible work arrangements to support work-life balance and networking within the local community</li></ul>Application Process:&nbsp;To apply please submit the following to Patrick Noltemeyer, Board Chair, at <a href="mailto:info@uwalamance.org" target="_blank">info@uwalamance.org</a> by June 30, 2025:<ul><li>Current resume and cover letter detailing your interest and qualifications for this position</li><li>Writing sample (2-3 pages) addressing your vision for United Way’s impact in Alamance County</li><li>Three professional references including name, relationship, phone number, and email address</li></ul>Qualified candidates will be invited to further discuss this position in more detail with a representative from the search committee and can expect a three round interview process with the search committee, staff members, and the full board of directors.&nbsp;United Way of Alamance County is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We encourage applications from candidates of all backgrounds and experiences who meet the required qualifications.

Office

United Way of Alamance County

President

<h3>Title</h3>Resource Development Manager<h3>Department</h3>Resource Development<h3>Reports To</h3>Vice President of Resource Development<h3>Summary</h3>The Resource Development Manager is responsible for managing all aspects of corporate and employee engagement partnerships and campaigns. The position will establish, grow, and strengthen relationships with employers and internal influencers to maximize corporate and employee community involvement to meet and exceed revenue goals. Support United Way's commitment to excellent customer service by facilitating communication and relationship-building with community partners and key stakeholders (local organizations, businesses, and individuals). Positions United Way as the primary philanthropic conduit between companies, the communities in which they reside and operate, and individuals through the development of year-round engagement experiences.<h3>Employee Expectations</h3>The UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community.&nbsp;All UWCE employees are critical to our work and expected to present the best image of our organization as they represent the United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in matters of personal conduct and exhibit a high degree of personal integrity at all times.<h3>Position Requirements &amp; Qualifications</h3><ul><li>Three (3) years demonstrated history of sales and/or community outreach success with at least one (1) year in nonprofit fundraising.</li><li>Bachelor’s Degree strongly preferred; comparable experience considered.</li><li>Experience working with executive level volunteers preferred.</li><li>CRM database experience preferred and specifically Salesforce experience preferred.</li><li>Microsoft Office suite proficiency required, Microsoft365 (Teams, SharePoint) preferred.</li><li>Possess a valid driver’s license and have use of an insured motor vehicle.</li><li>Available to work a schedule that may extend over 40 hours per week and sometimes includes early morning and evening activities.</li></ul><h3>Essential Job Responsibilities</h3><h4>Fundraising &amp; Data Management</h4><ul><li>Manage and maintain close, positive relationships with the key accounts in the assigned portfolio throughout the year, including planning and oversight of the accounts’ annual United Way campaign – focusing on building and maintaining effective relationships.</li><li>Oversee employee giving campaigns and creates meaningful growth through best practice strategies to grow participation and increase gifts. Develop strategies to identify, cultivate, and steward current and potential donors and workplace campaigns&nbsp;</li><li>Work with the VP of Resource Development on donor cultivation of individuals within the workplace who have potential to give major gifts.</li><li>Define reporting needs and work with internal team on content, formatting, timeline, and delivery.</li><li>Utilize reports and data to inform decisions and strategy.</li><li>Maintain accurate record keeping and account data management for areas of responsibility; utilize available data to drive decisions and evaluate success.</li><li>Manage all work on assigned accounts until all donations are audited based on projections and goals.</li></ul><h4>Donor Stewardship and Business Development</h4><ul><li>In partnership with corporate partners, create a donor engagement strategy targeted at returning, new, lapsing, and lapsed donors.&nbsp;</li><li>Inform current and potential partners about investment impact and organizational progress towards community goals.</li><li>Meet annual goals for personal contact with donors and prospects, with a strong emphasis on face-to-face meetings, but also includes phone, e-mail, and other unique donor engagement opportunities.</li><li>Through relationship building and research, collaborate with the team on foundation and corporate giving grants.</li><li>Represent United Way of the Coastal Empire in the community.</li></ul><h4>Volunteer Management</h4><ul><li>Identify, recruit, train and manage campaign volunteers in areas of responsibility.</li><li>Direct volunteer teams in establishing an aggressive goal through the goal setting process and develop strategies to meet those goals.</li><li>Monitor all activity in assigned areas to assure adherence to timelines and reporting by tracking progress toward goals.</li><li>Manage team of volunteers and ambassadors in meeting and completing deadlines on all campaign-related related items.</li></ul><h4>Fundraising Strategies &amp; Implementation</h4><ul><li>Contribute in departmental planning and executing of fundraising strategies for broadening donor base and increased giving among current donors.</li><li>Provide staff support where needed, leadership to assigned volunteers and committees, and assist with special functions as necessary throughout the year.</li><li>Volunteer and actively participate in United Way projects, special events, and cross-functional teams or workgroups that support the entire organization.</li></ul>Other duties as assigned to advance the goals of Resource Development and the mission of United Way of the Coastal Empire.<h3>Traits &amp; Distinguishing Characteristics</h3><ul><li>Maintains exceptionally high standards of integrity and confidentiality.</li><li>Exceptional verbal and written communication to diverse audiences.</li><li>Communicates in a compelling, persuasive, and concise way with internal and external stakeholders.</li><li>Strong problem solving and time management skills.</li><li>Excellent technical ability; experience analyzing data to inform strategy with attention to detail and the ability to multi-task.</li><li>Takes ownership of work and demonstrates willingness to accept responsibility for decisions and actions.</li><li>Seeks and receives feedback graciously and with a dedication to continuous improvement.</li><li>Demonstrates commitment to quality in every task performed.</li></ul><h3>United Way Core Competencies for All Staff</h3><ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator:&nbsp;understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul><h3>Physical Demands</h3><ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing and visual acuity sufficient to perform these major functions.</li><li>Occasionally must travel to special events and meetings, often transporting supplies and materials in personal vehicle requiring bending, lifting and carrying 25 pounds.</li><li>Occasionally includes reaching above shoulder heights, below the waist or Lifting up to 25 pounds for office equipment, supplies and materials.</li></ul><h3>Status</h3>Exempt (Salaried)Salary Range: $51,000 - $54,000Salary commensurate with experience

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