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POSITION SUMMARY&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Director of Annual Giving is responsible for developing and executing a comprehensive annual giving strategy that drives donor acquisition, retention, and revenue growth for United Way Worldwide. This role will lead multi-channel fundraising efforts, including digital campaigns, direct mail, and workplace giving initiatives. The Director will work collaboratively with internal teams and local United Way affiliates to cultivate and engage a broad base of donors.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION<ul><li>Develop and Implement Strategy:&nbsp;Create and execute a data-driven annual giving strategy that enhances donor engagement and increases unrestricted revenue.</li><li>Multi-Channel Fundraising:&nbsp;Oversee and optimize direct mail, email, digital, and workplace giving campaigns to maximize donor acquisition and retention.</li><li>Donor Stewardship &amp; Engagement:&nbsp;Design stewardship programs to enhance donor loyalty, including recognition strategies, impact reporting, and personalized outreach.</li><li>Workplace Giving &amp; Employee Engagement:&nbsp;Collaborate with corporate partners and local United Ways to enhance workplace giving campaigns and employee engagement strategies.</li><li>Analytics &amp; Performance Measurement:&nbsp;Leverage data analytics to monitor campaign effectiveness, donor behavior, and fundraising trends, making data-driven adjustments to improve results.</li><li>Collaboration &amp; Leadership:&nbsp;Work cross-functionally with marketing, donor relations, and regional fundraising teams to ensure cohesive messaging and campaign alignment.</li><li>Budget &amp; Vendor Management:&nbsp;Oversee budget allocation for annual giving initiatives and manage external vendors for campaign execution.</li></ul>JOB REQUIREMENTS<ul><li>Bachelor's degree required; advanced degree preferred.</li><li>Minimum of 7 years of experience in nonprofit fundraising, with a strong track record in annual giving and direct response fundraising.</li><li>Expertise in multi-channel fundraising, donor segmentation, and donor journey mapping.</li><li>Strong knowledge of CRM and donor database management (e.g., Salesforce, Blackbaud, or similar platforms).</li><li>Experience managing workplace giving campaigns and engaging corporate partners.</li><li>Excellent communication and storytelling skills to inspire donor engagement.</li><li>Strong analytical and project management skills with the ability to handle multiple campaigns simultaneously.</li><li>Passion for United Way’s mission and a commitment to equity and community impact.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $140,000 to $160,000 &nbsp;per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity -&nbsp;Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.Interested candidates should submit a resume and cover letter detailing their relevant experience and passion for the role.

United Way Worldwide

Director of Annual Giving

SACA/211 RESOURCE NAVIGATOR, BILINGUALAbout 211Pennsylvania 211 East is a free, confidential, non-emergency, comprehensive information and referral service that connects Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, and Schuylkill County residents with the health and human services they need.About the Position - Located in Lancaster, PAProvide hands-on, community-based services to remove barriers to seeking assistance. This position is responsible for answering incoming calls, walk-ins, chat and text platforms, in addition to collecting client information and demographics. An emphasis on quality customer service skills and accurate data recording is essential.Accountability: Director, PA 2-1-1 EastPRIMARY JOB RESPONSIBILITIES/DUTIES INCLUDE: • Provide short -term case management services to identify needs and help to stabilize families. • Respond to client concerns via inbound phone calls and/or walk-ins, with an appropriate tone of voice, paying close attention to voice inflection and volume. • Maintain a non-judgmental attitude when speaking with callers, displaying sensitivity to all cultural backgrounds. • Assessing caller needs and facilitating appropriate referrals for families and individuals seeking health and human service information. • Accessing the 2-1-1 database for resources and appropriately refer callers. • Demonstrate proficiency in using call center software, computer hardware and telephone equipment. • Assist with general 211 calls as assigned. • Provide application assistance for financial assistance and supplemental programs, i.e. SNAP, LIHEAP • Proficient in use of Text and ChatSKILLS REQUIRED: • Value diversity, equity and inclusion • Ability to communicate fluently -Bilingual Spanish/English • Excellent communication and listening skills, empathetic and calm demeanor • Ability to actively assess client needs and show sensitivity to issue presented by callers • Ability to communicate orally and in writing • Ability to work well within a team environment and independently • Ability to work in a fast-paced environment while maintaining attention to detail • Demonstrated knowledge of Microsoft Office basics (Excel, Word, Outlook) • Ability to effectively use technology including multiple software applications, text, chat and headset. • Demonstrated knowledge of social services is desirable.TRAVEL:This position will travel between several locations in Lancaster. Reliable transportation is required.PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. • Employee is primarily seated while performing duties. • Employee must speak and hear; hands are regularly used to write, type, key and handle or feel small controls. • Extensive use of the computer and phones in call center environment.The statements herein are intended to describe the general nature and level of work being performed by the employee assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of incumbents.How to applyPlease submit a resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a><a href="mailto:btice@uwlanc.org" target="_blank">mailto:btice@uwlanc.org</a>

United Way of Lancaster County

PA 211 SACA Resource Navigator

Reports To:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; President and CEOLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must reside in WisconsinThe Director of Strategy and Mission Advancement will lead the strategic direction and mission-driven initiatives of the organization. This role focuses on implementing the organization’s strategic direction, including grant writing and compliance, relationship management, community partnerships, and cross-program strategies to ensure the successful implementation and impact of programs.ABOUT UNITED WAY OF WISCONSIN&nbsp;United Ways improves lives and strengthen communities by mobilizing partners to close gaps and open opportunities so everyone can thrive in Wisconsin. United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of complex challenges while making a positive impact on the lives of Wisconsinites. Statewide our key initiatives are 211 Wisconsin, Volunteer Wisconsin, Workforce Development, and Techquity Wi. We also provide member support services to local and independent United Ways in Wisconsin, and 211 regional contact centers.&nbsp;CORE COMPETENCIESCandidates must be able to demonstrate strong analytical and problem-solving skills, exercise sound judgment, and dynamic teamwork. The person should excel at effective communication, sound technical skills, analytical ability, good judgment, and a strong operational focus. A commitment to adding value to the team with a goal of implementing United Ways strategic direction. The individual should have exceptional listening skills, demonstrate energy and initiative, and show integrity and compassion for all members of the team and community.&nbsp;ESSENTIAL DUTIES AND RESPONSIBILTIES:This role is pivotal in advancing the mission of the organization through strategic leadership, effective grant management, and fostering strong community partnerships.Grant Writing and Relationship Management:<ul><li>Research and identify grant opportunities from foundations, government agencies, and other sources.</li><li>Write, submit, and manage grant applications, ensuring compliance with all requirements.</li><li>In partnership with senior leadership team develop funding strategies for programs and services including writing and/or leading the submission of grants and proposals to various funding sources.</li><li>Lead other revenue generation and business development initiatives that support 211 Wisconsin and the Wisconsin Information and Referral Exchange.</li><li>Partner with association members to strengthen government and foundation partnerships that support United Way’s strategic direction.</li><li>Communicate clearly with the Chief Executive Officer on opportunities to maintain or grow revenue, and challenges that may impact results.</li></ul>Community Partnerships and Advocacy:<ul><li>Support organization leadership in developing relationships with members, external stakeholders, and policymakers.</li><li>Collect and analyze network needs to inform program strategy and development.</li><li>Represent United Way and 211 at community outreach events and meetings in partnership with program leadership.</li><li>Support the identification of external opportunities to leverage the organization’s brand and programmatic expertise.</li></ul>Compliance and Data Management:<ul><li>Support managers to ensure grant compliance for state, and federal contracts, including timely and accurate reporting and grant renewals.</li><li>Support the development and implementation of data collection systems to report outputs and outcomes, using data to promote, advocate, and inform programming.</li><li>Partner with the Chief Executive Officer to identify business needs and resources to drive a culture of data-driven decision making.</li></ul>Programs and Performance:<ul><li>Support the Chief Executive Officer in overseeing the coordination, integration, and delivery of key programs, contracts, and related services.</li><li>Facilitate agency-wide collaboration, and strategic member network communication.</li><li>Manage communication team to ensure strategic outreach, promotion, and publicity of programs. &nbsp;</li><li>Coordinate strategy and mission advancement in partnership with program managers that lead key statewide programs, including 211 Wisconsin, Volunteer Wisconsin, Techquity Wisconsin, Community Health Workers Training and Apprenticeship, and initiatives aimed at strengthening local United Ways in Wisconsin.</li></ul>Administrative and Fiscal Responsibilities<ul><li>Participate in the budget-development process and maintain fiscal responsibility.</li><li>Develop administrative materials and policies as warranted.</li><li>Serve as a content expert or consultant to the staff and the community at large.</li><li>Act on the CEO’s behalf and/or perform other duties, as necessary.</li></ul>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.<ul><li>Bachelor’s degree required; advanced degree preferred.</li><li>Minimum of five to seven years of experience that includes grant writing and relationship management that demonstrates growth success.</li><li>Proven success in developing and implementing successful business development strategies.</li><li>Strong leadership and team management abilities.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work collaboratively with internal and external stakeholders.</li><li>High level of integrity and professionalism.</li><li>Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.</li><li>Demonstrated knowledge of programmatic work areas and the ability to leverage this expertise in writing and in person.</li></ul>KEY COMPETENCIES<ul><li>Drives Vision &amp; Purpose: Ability to lead large-scale program initiatives with a clear vision and strategic direction.</li><li>Action Oriented: Takes on opportunities and tough challenges with urgency and high energy.</li><li>Collaborates: Proven track record of working with leadership and cross-functional teams.</li><li>Cultivates Innovation: Creates improved ways for the organization to be successful. Ability to develop and implement new and creative approaches to program delivery and improvement while respecting and understanding the organization’s history.</li><li>Drives Engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives.</li><li>Business Planning &amp; Analytical Skills: Strong business planning, time management, and analytical abilities to drive performance and results.</li><li>Knowledge of Policy Issues: Understanding of state and national policy issues relevant to the organization, and how they affect internal and external partners.</li><li>Nonprofit Strategy and Knowledge: A clear understanding of the business needs of United Way of Wisconsin and its members, with a focus on fostering strong partnerships.</li><li>Interpersonal &amp; Sales Skills: Exceptional interpersonal skills, including sales aptitude and customer relations, with a strong ability to motivate and achieve sales objectives.</li><li>Communication Excellence: Excellent written and oral communication skills, with the ability to prepare and deliver persuasive reports and presentations tailored to various audiences.</li></ul>Physical and Mental DemandsThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this class, an employee is regularly required to stand, walk, and sit, talk or hear both in person and by telephone; use hands and fingers repetitively to handle or feel objects or controls and operate computers and other standard office equipment; reach with hands and arms.&nbsp;Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills, work under intensive deadlines and interact with UWWi staff and members and others encountered in the course of work.

United Way of Wisconsin

Director of Strategy and Mission Advancement

ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. JOB SUMMARY The UWSA Chief Financial Officer (CFO) is an experienced financial leader responsible for administrative service departments that include accounting, pledge processing and collections, grants accounting and reporting, information services, and human resources. &nbsp;The CFO directs all areas of internal and external financial reporting and budgeting for UWSA and acts as the staff liaison to the Audit Committee, Finance Committee, and the Diversity and Human Resources Committee. PRIMARY DUTIES AND RESPONSIBILITES •&nbsp;&nbsp;&nbsp;&nbsp;Lead all aspects of finance and administrative departments of the organization with annual revenues of approximately $46MM.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manages the organization’s treasury functions and relationships, including cash flow planning, investment management, and relationships with financial institutions and investment managers. &nbsp;This includes the investment of excess cash balances with approved investment management firms. •&nbsp;&nbsp;&nbsp;&nbsp;Establishes and monitors internal controls to assure safekeeping of the organization’s assets and the integrity of its financial reporting. •&nbsp;&nbsp;&nbsp;&nbsp;Directs the development of the annual budgets for UWSA. &nbsp;Responsible for presenting annual budgets to the UWSA finance committee for review and approval. &nbsp;Manages and approves expenditures throughout the fiscal year to stay within budget. •&nbsp;&nbsp;&nbsp;&nbsp;Directs the preparation and review of the annual GAAP basis financial statements of UWSA and coordinates the annual independent audit of the consolidated financial statements.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for consulting with and advising the CEO in matters associated with the management of financial reserves necessary to provide for the financial health of the organization. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates the preparation of tax related reports including the annual IRS Form 990 and retirement plan reporting. •&nbsp;&nbsp;&nbsp;&nbsp;Oversees the execution of the annual compensation study for the UWSA staff and coordinates with the review of this report with consultants appointed by the Diversity and Human Resources Committee. •&nbsp;&nbsp;&nbsp;&nbsp;Manages the preparation of the monthly internal financial statements for UWSA and presents them to the Board of Directors for approval. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for reviewing and approving all processes of the accounting department, including revenue recognition, accounts payable, pledge processing and accounts receivable, adjusting journal entries, payment of agency allocations, etc. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for allocating resources necessary for the Information Services department. Meets with department vice president regularly to ascertain department’s effectiveness, security, software requirements, and budget needs. •&nbsp;&nbsp;&nbsp;&nbsp;Oversees Human Resources department and coordinates the use of Human Resources consultants. •&nbsp;&nbsp;&nbsp;&nbsp;Risk management and coordination of all insurance policies.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Manages the process of negotiating employee benefit contracts. Oversees the retirement plan advisory and TPA contracts. •&nbsp;&nbsp;&nbsp;&nbsp;Manages the allocation of capital expenditure funds and oversees the expenditure of these funds. •&nbsp;&nbsp;&nbsp;&nbsp;Consults with department heads as necessary to address personnel matters, costs, and budget needs. &nbsp;EDUCATION AND EXPERIENCE•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required / master’s degree preferred in accounting or other related field of study. •&nbsp;&nbsp;&nbsp;&nbsp;CPA certification strongly preferred.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Public accounting experience preferred.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Ten years or more experience in the human services field preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in program evaluation •&nbsp;&nbsp;&nbsp;&nbsp;Experience staffing a broad cross-section of volunteer leaders and/or non-profit partners. •&nbsp;&nbsp;&nbsp;&nbsp;Strategic leadership of collective impact efforts. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in working effectively in multicultural environments. •&nbsp;&nbsp;&nbsp;&nbsp;Strong relationships in the nonprofit, public and private sectors.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Staff and volunteer management.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Budget and fiscal management. &nbsp;KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the nonprofit arena and the ability to develop and maintain strong relationships with clients, community partners, donors and volunteers. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, budgeting and general ledger tools.. •&nbsp;&nbsp;&nbsp;&nbsp;Strong verbal and written communication skills including development of content relevant to the Impact Council for a wide variety of audiences and media. •&nbsp;&nbsp;&nbsp;&nbsp;Professional demeanor, confident and goal oriented. •&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated and creative. •&nbsp;&nbsp;&nbsp;&nbsp;Dynamic, authentic leadership and team building skills. •&nbsp;&nbsp;&nbsp;&nbsp;Strong organizational skills •&nbsp;&nbsp;&nbsp;&nbsp;Ability to manage multiple deadlines and priorities and problem-solve issues as they arise •&nbsp;&nbsp;&nbsp;&nbsp;Strategic thinking ability. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated independent decision-making and problem-solving ability. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent verbal and written communication skills. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitation and presentation skills and experience. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of Results-Based Accountability™, preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Data utilization expertise related to community issues. •&nbsp;&nbsp;&nbsp;&nbsp;Budget management experience. •&nbsp;&nbsp;&nbsp;&nbsp;Committee-level volunteer management. •&nbsp;&nbsp;&nbsp;&nbsp;Relationship management with a broad array of individuals and organizations.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Attention to detail in a multitasking environment. •&nbsp;&nbsp;&nbsp;&nbsp;Competent with Adobe Products Suite, preferred. &nbsp;UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand StewardLeadership Roles Competencies (building on Core Competencies): (check for People Leaders) Talent Management &amp; People Development, Business Acumen &amp; Strategic Direction, Operational Planning &amp; Execution, Outward TurningSenior/Functional Level Leadership (C-Suite and SVPs): (check for Senior Leaders) Strategic Community Collaboration, Deep Community Expertise, Product Development and Implementation, Donor Influence, Volunteer Engagement, Advocacy and Public PolicyBENEFITS •&nbsp;&nbsp;&nbsp;&nbsp;Employer-subsidized healthcare plan with employer-funded HRA offered. •&nbsp;&nbsp;&nbsp;&nbsp;Group dental, vision, life insurance and other insurance products available. •&nbsp;&nbsp;&nbsp;&nbsp;Paid holidays, personal and sick leave time. •&nbsp;&nbsp;&nbsp;&nbsp;403(b) retirement plan with employer matching available. &nbsp;WORK ENVIRONMENT •&nbsp;&nbsp;&nbsp;&nbsp;Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. •&nbsp;&nbsp;&nbsp;&nbsp;Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. &nbsp;PHYSICAL DEMANDS •&nbsp;&nbsp;&nbsp;&nbsp;Sedentary work on a PC; sitting for extended periods of time, routinely.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Movement within the office and during external meetings and events, regularly. •&nbsp;&nbsp;&nbsp;&nbsp;Bends, stoops and twists, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Exerts up to 25 lbs. of force, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates, presents and collaboratively interacts with others, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Perform repetitive tasks, i.e., typing and texting, routinely.The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. &nbsp;APPLY To submit your application visit <a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY." target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY.</a>&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Applications WILL NOT be accepted via email. •&nbsp;&nbsp;&nbsp;&nbsp;Contact <a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | <a href="http://www.uwsastx.org" target="_blank">www.uwsastx.org</a>

United Way of San Antonio and Bexar County

Chief Financial Officer

POSITION SUMMARY&nbsp;(Eligible for Hybrid, 3 days in office - Alexandria, VA)As Major Gift Officer, you will serve as a key member of the Individual Giving Team, reporting directly to the Vice President, Individual Giving and working closely with the Director, Planned Giving.This role will be part strategic advisor as well as direct fundraiser and skilled relationship manager. You will join an experienced group of major gift professionals who develop and activate major and planned giving strategies that help United Way Worldwide and the United Way Network raise more than $1&nbsp;billion annually. Team members are part of the Development group, working collectively to build the capacity of our global Network of 1,200 Local United Way communities and secure $4.8&nbsp;billion to meet United Way Worldwide’s mission.In this important role, you will have demonstrated success in major gift fundraising and working with high-net worth individuals (HNWI). Your broad experience raising seven-figure+ investments, combined with your knowledge of major gift fundraising best practices, sets you apart. You are innovative, self-motivated, work independently, with key senior volunteers, and as a member of a high-performing team.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Research, develop and implement strategies for securing increased and new investments of $100,000 - $1M+ from HNWI to accelerate organizational goals.&nbsp;</li><li>Build (identify and research), cultivate, and steward a portfolio of HNWI donors driving activity against key metrics. Investments will be in support of United Way Worldwide and may be in partnership with Local United Ways (U.S. and/or global).&nbsp;</li><li>Establish and track progress against measurable monetary goals and related activities. Build and manage a portfolio generating a minimum of $1M - $2M in annual investments with approximately 125 qualified active donors and prospects.&nbsp;</li><li>Create individualized cultivation/stewardship plans with priority for principal gift opportunities. Evaluate capacity to increase giving and personal commitment through research, briefings, and relationships. Provide support to secure investments through investment level recommendations and related communication material development.&nbsp;</li><li>Engage, lead, and collaborate with all groups and cross-functional teams on strategy for principal gift opportunities. Acknowledge donors as part of stewardship plan using a variety of communication methods including correspondence from other key executives and volunteers. Support key volunteers and senior Executives at United Way Worldwide in this cultivation/stewardship.&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:&nbsp;<ul><li>Bachelor’s degree or commensurate experience.</li><li>At least eight years of fundraising experience.&nbsp;</li><li>At least five years of advanced-level individual fundraising managing a HNWI portfolio, including prospect identification, cultivation, stewardship, and recognition strategies.</li><li>Demonstrated success in securing seven-figure+ gifts.</li><li>Experience with volunteer structures such as a Campaign Cabinet or equivalent.</li><li>Advanced level knowledge/use of MS Office products and CRM database management.&nbsp;</li><li>Some travel is expected with potential for increased travel over time.</li></ul>Preferred:<ul><li>At least 10 years of progressively responsible experience in non-profit fundraising or institutional advancement.</li><li>Advanced fundraising experience with demonstrated use of moves management strategies resulting in seven-figure+ gifts. Understanding of a donor-centric approach to fundraising based on deep sector knowledge.&nbsp;</li><li>Exceptional donor relationship management skills.&nbsp;</li><li>Experience co-creating aligned investment solutions for current and prospective donors.</li><li>Meaningful experience in or knowledge of all key development areas (major, annual, and planned giving, and corporate and foundation relations). A broad understanding of multi-faceted campaign planning, implementation, and management.&nbsp;</li><li>Strong interpersonal skills and customer service. Poised, professional manner with the ability to express oneself clearly and empathetically in interactions with others in all forms of communications, verbal and written, one-on-one and group, etc.&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $125,000 to $135,000 per year. Salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity -&nbsp;Shares a deep commitment to the UW vision. Develops a "connected" vision for the group. Has a plan to meet group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;or call 703 -836-7112 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.

Major Gift Officer

UNITED WAY OF THE CENTRAL SAVANNAH RIVER AREAPOSITION DESCRIPTIONJOB TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;Grants ManagerSTATUS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt&nbsp;POSITION CODE:&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;250DIVISION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; Resource Development Department&nbsp;REPORTS TO: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; Senior Director, Resource Development&nbsp;CUSTOMER: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; Funders, volunteers, other staff, community&nbsp;PURPOSE OF POSITION:&nbsp;The Grants Manager plays a critical role in advancing the mission of United Way of the CSRA by securing funding through grants and ensuring compliance with funding requirements. This position is responsible for identifying, writing, and managing grant applications, as well as maintaining relationships with funders, coordinating grant-related reporting, and supporting strategic initiatives.Key Responsibilities<ol><li>Grant Research &amp; Identification<ul><li>Conduct thorough research to identify grant opportunities that align with the organization’s mission and programs.</li><li>Maintain a calendar of grant opportunities, deadlines, and reporting requirements.</li></ul></li><li>Grant Writing &amp; Submission<ul><li>Write compelling grant proposals and applications tailored to funder requirements.</li><li>Collaborate with program staff to develop accurate budgets and gather program-specific data for grant submissions.</li><li>Ensure timely submission of all grant applications, renewals, and reports.</li></ul></li><li>Grant Management<ul><li>Monitor the implementation of grant-funded programs to ensure compliance with funder guidelines.</li><li>Maintain accurate records of all grants, including applications, budgets, communications, and reports.</li><li>Track expenditures and ensure proper allocation of funds in collaboration with the finance team.</li></ul></li><li>Funder Relationship Management<ul><li>Build and maintain relationships with current and potential funders, including foundations, government agencies, and corporate partners.</li><li>Coordinate and participate in funder site visits, calls, and meetings as necessary.</li></ul></li><li>Reporting &amp; Evaluation<ul><li>Prepare and submit interim and final reports to funders, including outcomes, impact, and financial updates.</li><li>Collaborate with program staff to evaluate and measure the success of grant-funded programs.</li></ul></li><li>Strategic Planning<ul><li>Work with leadership to identify funding priorities and develop long-term grant strategies.</li><li>Stay informed about trends and changes in the funding landscape, including government policies and foundation priorities.</li></ul></li></ol>UNITED WAY CORE COMPETENCIES FOR ALL STAFF&nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivation.Relationship-Oriented:&nbsp;Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;Collaborator:&nbsp;understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp;Results-Driven:&nbsp;Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;Brand Steward:&nbsp;Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.QualificationsEducation and Experience<ul><li>Bachelor’s degree in nonprofit management, communications, or a related field.&nbsp;</li><li>At least 3-5 years of experience in grant writing and grants management, preferably in a nonprofit setting.</li></ul>Skills and Competencies<ul><li>Exceptional writing, editing, and proofreading skills.</li><li>Strong project management and organizational skills, with the ability to manage multiple deadlines.</li><li>Experience with budget preparation and financial reporting.</li><li>Proficiency in grant management software and Microsoft Office Suite.</li><li>Excellent interpersonal and communication skills for working collaboratively across teams and with funders.</li><li>Knowledge of nonprofit funding sources and grant compliance requirements.</li></ul>Key Attributes<ul><li>High attention to detail and accuracy.</li><li>Self-motivated, proactive, and able to work independently.</li><li>Passion for the mission and values of United Way of the CSRA.</li></ul>Benefits:&nbsp;<ul><li>Employees pay $40/pay period for single coverage for medical, dental and vision insurance.&nbsp;</li><li>12 paid holidays and 4 weeks accrued PTO annually&nbsp;</li><li>United Way pays 10% of salary into a retirement plan – eligible in January&nbsp;</li></ul>Salary Range:$45,000-$50,000

United Way of the CSRA

Grant Manager

ABOUT USUnited Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.JOB SUMMARYThe Coach, Early Childhood Education provides consultation, coaching and training to early childhood education directors and teaching staff to support early childhood development centers pursuing quality certification through Texas Rising Star.&nbsp;The Coach, Early Childhood Education is committed to strengthening early childhood education by increasing the number of quality centers in Bexar County. The position is contingent upon available funding and the Coach, Early Childhood Education works collaboratively with United Way of San Antonio early childhood staff team to ensure all children are happy, healthy and ready to enter kindergarten.&nbsp;&nbsp;The ideal candidate will have experience implementing quality instructional strategies, collaborating with cross-sector agencies and ensuring delivery is in compliance with Licensing Minimum Standards and Texas Rising Star. This person will have the ability to work on a mobile work modality and communicate with a diverse set of stakeholders in a professional manner. The successful candidate will be flexible, self-motivated and able to work both independently and collaboratively.PRIMARY DUTIES AND RESPONSIBILITES<ul><li>Manage a caseload of early childhood education centers by consulting with early childhood education providers to determine coaching and professional development and training needs for staff.</li><li>Understands early childhood education quality certifications and accreditations, including Texas Rising Star, and supports the director and staff in meeting structural requirements and quality standards.</li><li>Evaluate center needs and creates Individual Action Plans in alignment with the Alamo Quality Pathway that includes providing evaluation, observations and assessments to teachers.&nbsp;</li><li>Maintain reports on center progress towards quality certification and ensure frequent communication regarding progress to director and teaching staff before and after visitations.&nbsp;</li><li>Remain abreast of best practices in quality early childhood education environments by researching literature and existing local, state and national quality certification and accreditation programs and incorporating these practices into the quality coaching model.</li><li>Use required coaching and instructional tools to monitor and assess the level of quality instruction in early learning environments.</li><li>Collect quantitative and qualitative data on the progress of early childhood development centers as requested by UWSA’s early childhood education team.</li><li>Support the Director, Education Initiatives in the planning and facilitation of meetings, presentations, workshops and community seminars regarding quality early childhood education.</li><li>Contribute to the success of a coaching model by providing feedback on the procedures and review process for working in partnership with early childhood education providers.</li><li>Recruit early childhood development centers into the Building Quality Initiative by providing information and ensuring frequent communication throughout the recruitment process.</li><li>Communicate effectively with the Director, Education Initiative and UWSA’s early childhood education team regarding UWSA’s work progression with increasing quality early childhood education in the community.</li><li>Partner with community organizations engaged in increasing access to quality early childhood development centers.</li><li>Support and strengthen partnerships between early childhood-focused entities in Bexar County to reduce duplication of services, streamline efforts and strengthen the early childhood education system.&nbsp;</li><li>Utilize strong feedback mechanisms to ensure community input from parents, partners and stakeholders continues to inform early childhood education initiatives at UWSA.&nbsp;</li><li>Identify opportunities to share success stories around UWSA’s work in early childhood education and collaborate with the Marketing department to develop public-facing materials highlighting UWSA’s impact.</li><li>Support UWSA’s engagement with higher education institutions working within the early childhood education arena in support of building a talent pipeline of quality early childhood educators.</li><li>In partnership with United Way’s early childhood staff team, manage additional opportunities supporting early childhood education initiatives.&nbsp;</li></ul>EDUCATION AND EXPERIENCE<ul><li>Bachelor’s degree – required / master’s degree – preferred in Education, Health &amp; Human Services or other related field of study.</li><li>Three years’ experience teaching in an early childhood education environment required.</li><li>Classroom Assessment Scoring System (CLASS) reliable observer certification in Infant, Toddler and Pre-K within 6 months of hire.</li><li>Experience in program evaluation.</li><li>Experience training or coaching adults preferred.</li><li>Experience in working effectively in multicultural environments.</li><li>Strong relationships in the nonprofit, public and private sectors.&nbsp;</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION<ul><li>Knowledge of early childhood education curriculum and research-based materials and instructional strategies.</li><li>Knowledge of the nonprofit arena and the ability to develop and maintain strong relationships with clients, community partners, donors and volunteers.</li><li>Ability to identify and build opportunities and assist in educating and mobilizing networks of individuals, associations, agencies and institutions to support UWSA’s impact agenda.</li><li>Strong verbal and written communication skills.</li><li>Professional demeanor, confident and goal oriented.</li><li>Self-motivated and creative.</li><li>Dynamic, authentic leadership and team building skills.</li><li>Strong organizational skills.</li><li>Ability to manage multiple deadlines and priorities and problem-solve issues as they arise.</li><li>Strategic thinking ability.</li><li>Demonstrated independent decision-making and problem-solving ability.</li><li>Facilitation and presentation skills and experience.</li><li>Knowledge of Results-Based Accountability™, preferred.</li><li>Data utilization expertise related to community issues.</li><li>Budget management experience.</li><li>Committee-level volunteer management.</li><li>Relationship management with a broad array of individuals and organizations.&nbsp;</li><li>Attention to detail in a multitasking environment.</li><li>Proficient in Microsoft Office Suite.&nbsp;</li><li>Competent with Adobe Products Suite, preferred.</li></ul>UNITED WAY COMPETENCIESCore Competencies (all United Way Professionals):Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand StewardBENEFITS<ul><li>Employer-subsidized healthcare plan with employer-funded HRA offered.</li><li>Group dental, vision, life insurance and other insurance products available.</li><li>Paid holidays, personal and sick leave time.</li><li>403(b) retirement plan with employer matching available.</li></ul>WORK ENVIRONMENT<ul><li>Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures.</li><li>Extended work on personal computing equipment, telephone, multi-functioning printer and calculator.</li><li>Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally.</li><li>Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours.</li></ul>PHYSICAL DEMANDS<ul><li>Sedentary work on a PC; sitting for extended periods of time, routinely.&nbsp;</li><li>Movement within the office and during external meetings and events, regularly.</li><li>Bends, stoops and twists, occasionally.</li><li>Exerts up to 25 lbs. of force, occasionally.</li><li>Facilitates, presents and collaboratively interacts with others, routinely.</li><li>Perform repetitive tasks, i.e., typing and texting, routinely.</li></ul>The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.APPLYTo submit your application visit&nbsp;<a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY" target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY</a>.<ul><li>Applications WILL NOT be accepted via email.</li><li>Contact&nbsp;<a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.</li></ul>United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.&nbsp;United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.&nbsp;United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 |&nbsp;<a href="http://www.uwsatx.org/" target="_blank">www.uwsastx.org</a>&nbsp;

Coach, Early Childhood Education

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Job Descriptionâ¯ 
Job Title: Outreach &amp; Navigation Specialist / Digital Navigator 
Department: 211 
Reports to: 211 Director 
Status: Full Time 
FLSA Classification: Nonexempt 
Date: February 20, 2025 
 
Mission: 
United Way Fox Cities (UWFC) improves lives by bringing diverse people together to 
build a stronger, more caring community for everyone. 
 

Core Values: 
Accountability, Community, Caring, Integrity, Commitment 
 
Summary: 
The Outreach &amp; Navigation Specialist is an essential member of the United Way Fox 
Cities 211 team and will work alongside a network of Navigators and serve the 
northeastern Wisconsin region. This individual will work directly with eligible clients 
receiving loaned devices through Techquity WI programming to help them gain digital 
skills, troubleshoot technical issues, and feel confident using their device to support 
their everyday needs for education, employment, health monitoring, and more. The role 
will involve identifying eligible individuals, onboarding program partners, guiding 
enrolled individuals through technology setup, organizing and/or supporting local laptop 
distribution events, and providing ongoing digital literacy training and navigation to 
device recipients. This assistance will be provided primarily in person and by voice 
telephone but may also include other communication methods that work for the learner. 
Some travel will be required. 
 
Core Competencies: 
Candidates must be effective communicators, with strong discernment and 
organizational skills, commitment to adding value to the team, and a goal of 
implementing United Way’s strategic direction. The individual should have exceptional 
listening skills, demonstrate energy and initiative, and show integrity and compassion 
for all members of the team and community. Ideal candidates will have experience 
providing excellent culturally responsive customer service to diverse clients of all 
backgrounds. A passion for digital inclusion and a commitment to help bridge the digital 
divide is essential. 
 
Duties/Responsibilities: 
Client Support and Engagement 

 • Identify and enroll eligible clients in the Techquity Wisconsin device loan 
program. 

 • Facilitate device distribution according to program plan and funder requirements. 


Page 2 of 2 

 • Conduct individualized assessments with each client to determine program 
eligibility and clients’ specific technological needs, home internet and device 
access, and digital skill needs. 

 • Assist clients with device setup (e.g., laptops, tablets), internet connectivity, and 
basic troubleshooting. 

 • Provide guidance on safe internet practices, including cybersecurity and 
protecting personal information. 

 • Encourage and support clients in exploring online resources, including telehealth, 
education, and essential services. 

 • Serve as on-call responders to device and internet-related questions from device 
recipients. Help with device navigation, problem-solving, and replacements if 
devices fail. 

 • Distribute tip sheets and other resources, and schedule follow-up sessions based 
on individual needs. 

 
Community Training and Digital Literacy 

 • Conduct one-on-one and small group sessions to help clients navigate digital 
tools and resources confidently, and that meet the clients’ specific needs. 

 • Provide orientation to the Community Upskill website for local digital skilling and 
upskilling. 

 
Case Management and Impact Tracking &amp; Reporting 

 • Set and confirm goals with the client to support their plan, connectivity needs, 
and internet use priorities. Plan and manage assistance to each client with the 
goal of fulfilling the agreed goals. 

 • Document client interactions, event details, device distribution, and navigation 
progress in case management systems to track outcomes and support follow-up. 

 • Collaborate closely with team members to gather and report on client success 
metrics, providing insights to improve service delivery. 

 
Community Engagement with Cultural Sensitivity 

 • Onboard eligible community partners, guiding them through the device 
enrollment and distribution process. 

 • Function as a supportive digital guide for diverse populations, ensuring cultural 
sensitivity and inclusivity in every interaction. 

 • Develop and distribute coordinated, consistent local program outreach and 
recruitment materials. 

 • Engage with local community events, promoting digital literacy resources and 
offering digital navigation services in a way that builds trust and rapport. 


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Other Duties as Assigned 
 
Reasonable accommodation may be made to enable individuals to perform the 
essential functions. 

 
Education and Experience: 

 • Bachelor’s degree, or equivalent experience, in education, nonprofit 
management, social services or related field required. 

 
Required Skills/Abilities: 

 • Spanish and/or Hmong language skills highly desired. 

 • A valid Driver’s License and current auto insurance are necessary. 

 • Ability to manage multiple tasks efficiently while meeting deadlines. 

 • Excellent knowledge of Microsoft Office Suite – especially Word, Outlook, Excel, 
and PowerPoint. Ability to use video conference tools (e.g., Zoom, Microsoft 
Teams). 

 • Strong written and verbal skills for stakeholder interaction and relationship 
building. 

 • Ability to work in a hybrid/distributed office environment. 

 • Self-initiative in learning modern technologies and advancing tech skills. 

 • Comfort with and knowledge of how to appropriately engage with a wide range of 
parties (colleagues, executive leadership, vendors, etc.). 

 • Familiar with tracking tools, ensuring accuracy in data gathering, documentation, 
and reporting. 

 • Demonstrated flexibility in changing environments and experience aligning 
program activities with broader goals. 

 • Proficient in project management tools, databases, spreadsheets, word 
processing, and email platforms. 

 • Experience working in digital inclusion, tech support, volunteer training, or similar 
programs a plus. 

 • Customer services experience with demonstrated innovations and flexibility to 
meet the needs of clients. 

 • Problem-solving and creativity with the ability to manage competing priorities in a 
positive manner. 

 • Cultural competence demonstrated by the ability to collaborate with diverse 
clients from different racial, socio-economic, and ethnic communities. 


Page 4 of 2 

Core Values Integration: 
As a member of our team, you will be expected to demonstrate a commitment to our 
core values in all aspects of your work. 
 
Work Environment: 

 • The physical and mental demands described here are representative of those 
that must be met by an employee to successfully perform the essential functions 
of this class. Reasonable accommodation may be made to enable individuals 
with disabilities to perform the essential functions. 

 • While performing the duties of this class, an employee is regularly required to 
stand, walk, and sit, talk or hear both in person and by telephone; use hands and 
fingers repetitively to handle or feel objects or controls and operate computers 
and other standard office equipment; reach with hands and arms. The position 
also includes remaining in a stationary position a portion of the time, either 
standing or sitting, and occasional lifting of up to 20 pounds 

 • Specific vision abilities required by this job include close vision, distance vision, 
depth perception, color vision and the ability to adjust focus. 

 • Travel and attendance at meetings outside of the office is frequently necessary. 
Evening and weekend hours may be required. 

 • While performing the duties of this class, the employee is regularly required to 
use written and oral communication skills; read and interpret information; analyze 
and solve problems; observe and interpret people and situations; learn and apply 
new information or skills, work under intensive deadlines and interact with United 
Way Fox Cities and United Way Wisconsin and members and others 
encountered in the course of work. 

 
This job description describes the general nature and scope of responsibilities for this 
position. Please note other duties and responsibilities may be assigned or removed at 
any time with or without notice. 
 
Signatures: 

This job description has been approved by: 


Leader ______________________________________ Date ________________ 


HR__________________________________________ Date ________________ 

Employee signature below indicates the employee's understanding of the requirements, 

essential functions and duties of the position. 


Employee______________________________________ Date__________________

Outreach & Navigation Specialist / Digital Navigator

The Chief Marketing Officer (CMO) leads the strategic vision for United Way of Forsyth County's marketing and communications efforts, shaping how we engage with the community, amplify our brand, and tell the story of our impact. As a key member of the senior leadership team, the CMO collaborates across departments and with external partners to develop marketing initiatives that inspire action-whether through volunteering, attending events, or contributing financially. This role requires a dynamic leader who thrives in a fast-paced environment, can translate complex community challenges into &nbsp;compelling narratives, and is passionate about mobilizing stakeholders to drive change. The CMO works onsite and manages the Marketing and Community Engagement team, and interns as needed. Some evening and weekend work is required.

United Way Forsyth County

Chief Marketing Officer

This is a unique position with flexible schedule opportunities. &nbsp;This role is full time during our high season (September - March) then approximately 30+ hours/week April - August.ABOUT US United Way of the Lowcountry unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that create opportunities for members of our community to achieve self-sufficiency. United Way of the Lowcountry currently partners with corporate, foundation, individual, and government funders to address the community’s most pressing needs and drive sustainable results. In Beaufort and Jasper counties, we're working to create a brighter future for all. We do this in two ways: by providing essential services that meet the immediate needs of our most vulnerable residents and by investing strategically in education and economic mobility programs.&nbsp;Position Summary: The Administrative Coordinator is a detail-oriented and proactive role that provides coordination and essential support to our team, President/CEO, and Board of Directors. This role involves a variety of administrative responsibilities that help facilitate the smooth operation of our programs and initiatives. The ideal candidate will have strong organizational skills, a commitment to our mission, and the ability to work collaboratively in a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

126 Full time Jobs