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Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

SACA/211 RESOURCE NAVIGATOR, BILINGUAL 


About 211 

Pennsylvania 211 East is a free, confidential, non-emergency, comprehensive information and 
referral service that connects Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, and 
Schuylkill county residents with the health and human services they need. 

About the Position 

Provide hands-on, community-based services to remove barriers to seeking assistance. 
This position is responsible for answering incoming calls, walk-ins, chat and text platforms, in 
addition to collecting client information and demographics. An emphasis on quality customer 
service skills and accurate data recording is essential. 

Accountability: Director, PA 2-1-1 East 

PRIMARY JOB RESPONSIBILITIES/DUTIES INCLUDE: 

 • Provide short -term case management services to identify needs and help to stabilize 
families. 

 • Respond to client concerns via inbound phone calls and/or walk-ins, with an 
appropriate tone of voice, paying close attention to voice inflection and volume. 

 • Maintain a non-judgmental attitude when speaking with callers, displaying sensitivity to all 
cultural backgrounds. 

 • Assessing caller needs and facilitating appropriate referrals for families and individuals 
seeking health and human service information. 

 • Accessing the 2-1-1 database for resources and appropriately refer callers. 

 • Demonstrate proficiency in using call center software, computer hardware and telephone 
equipment. 

 • Assist with general 211 calls as assigned. 


 • Provide application assistance for financial assistance and supplemental programs, 
i.e. SNAP, LIHEAP 

 • Proficient in use of Text and Chat 

SKILLS REQUIRED: 

 • Value diversity, equity and inclusion 

 • Ability to communicate fluently -Bilingual Spanish/English 

 • Excellent communication and listening skills, empathetic and calm demeanor 

 • Ability to actively assess client needs and show sensitivity to issue presented by callers 

 • Ability to communicate orally and in writing 

 • Ability to work well within a team environment and independently 

 • Ability to work in a fast-paced environment while maintaining attention to detail 

 • Demonstrated knowledge of Microsoft Office basics (Excel, Word, Outlook) 

 • Ability to effectively use technology including multiple software applications, text, chat and 
headset. 

 • Demonstrated knowledge of social services is desirable. 

TRAVEL: 

This position will travel between several locations in Lancaster. Reliable transportation is required. 

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an employee 
to successfully perform the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential 
functions of the job. 

 • Employee is primarily seated while performing duties. 

 • Employee must speak and hear; hands are regularly used to write, type, key and 
handle or feel small controls. 

 • Extensive use of the computer and phones in call center environment. 

The statements herein are intended to describe the general nature and level of work being 
performed by the employee assigned to this classification. They are not intended to be 
construed as an exhaustive list of all responsibilities, duties and skills required of incumbents. 

How to apply 

Please submit a resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a> 


<a href="mailto:btice@uwlanc.org" target="_blank">mailto:btice@uwlanc.org</a>

United Way of Lancaster County

PA 211 SACA Resource Navigator

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Program Manager, Education Reporting To: Director, United for Student Success 

 Department: United for Student Success Position: Full-time/EXEMPT 

 
Purpose of Position 
The Program Manager holds a crucial role in advancing Orange County United Way’s (OCUW) mission 
and the United for Students Success (U4SS) Initiative goals. This involves actively contributing to the 
systematic increase of the high school graduation rate to 95% among students from disadvantaged 
socio-economic backgrounds. The manager oversees the day-to-day administration of grant-related 
activities, with a specific focus on delivering college and career awareness and preparation services to a 
cohort of 7th-12th grade students in Orange County middle and high schools. Additionally, the role 
includes active participation in identifying and cultivating potential funding opportunities. Collaborating 
closely with the U4SS Executive Director and Director, the Education Programs Manager provides 
leadership by training, coaching, and managing staff. The position also requires a critical evaluation of 
grant outcomes and objectives to ensure the continued success and impact of the programs. 
 
This is a one-year grant-funded position and is full-time (37.5 hours/week). 
 
Key Duties and Responsibilities 
The individual in this role will assume diverse responsibilities under the guidance of the 
U4SS Director, encompassing coaching, program management, and collaboration with 
other departments. The following key duties and responsibilities outline the core 
functions associated with this position, subject to adjustment at the discretion of the 
U4SS Director: 

 • Work collaboratively with the Business Development and Education Program 
Managers to deliver youth programming. 

 • Coach and support U4SS Program Specialist(s) and assist staff in executing 
program activities and events. 

 • Lead, implement, and manage Destination Graduation and Youth Career 
Connections programs and initiatives. 

o Coordinate program logistics, outreach, and evaluation efforts. 
o Assign, track and troubleshoot tasks to successfully meet deadlines and 

objectives. 
o Demonstrate an understanding and practice of the principles 

of positive youth development in program development and 
implementation. 

 • Work closely with the U4SS Executive Director and Director to refine Education Department 
programs, policies and processes (i.e., S.M.A.R.T objectives, evaluation plans, and grantee 


scope of work). 
 • Provide support to the U4SS Team, various Initiatives including Destination Graduation and 

Youth Career Connections as necessary. 
o Manage meetings with various partners related to any of the educational initiatives. 
o Conduct presentations on educational initiatives to internal United Way staff, 

corporate partners, educational partners, students, parents, and teachers. 
o Oversee coordination of college interns, as necessary 
o Oversee the outreach and recruitment of volunteers into various educational initiatives. 
o Manage aspects of event planning and coordination of educational events on a 

quarterly basis. 
o Update corporate, education, and agency list of corporate partners on CRM 

software 
o Coordinate support for various U4SS Education Initiatives (i.e., corresponding 

sub- committees, campaigns, and special projects) 
o Participate in and provide strategic planning to the U4SS Leadership Committee with 

U4SS Directors 
o Coordinate U4SS meetings and follow-up tasks (i.e., lead communication and 

coordination efforts, compose and distribute meeting notes to committee 
members, respond to general U4SS inquiries, etc.) 

 • Develop and manage budgets for programs, ensuring efficient use of resources. 
o Maintain an accurate expense log, tracking expenditures and ensuring adherence to 

budgetary constraints. 
 • Provide support to outside vendors and contractors, as assigned. 
 • Attend relevant meetings, trainings, workshops, outside events, and organization-wide activities. 
 • Additional responsibilities and functions as assigned. 

 
Core Competencies 
All employees, in performing their respective tasks and duties, are to perform quality work within 
deadlines, with or without direct supervision; interact professionally with other employees, customers, 
and suppliers; working effectively as a team contributor on all assignments; and work independently 
while understanding the necessity for communicating and coordinating work efforts with other 
employees and organizations. 
 

 • Achieving outcomes – Must be results-focused and able to demonstrate a history of meeting 
goals. 

 • Communications – Skilled interpersonal, oral and written communication skills. 
 • Leadership – Effective Leadership skills (e.g., providing a sense of trust, compassion, stability and 

hope) with a proven track record in managing broad-based efforts with a diverse set of 
stakeholders and partners. 

 • Relationship building – Experience in building and maintaining relationships with business, 
education, and community partnerships is critical. 

 • Organizational management – Excellent project management and organizational skills. 
 • Problem solving – Collaborative in planning, decision-making, and seeking various solutions to 

resolve issues. 


 • Management – Ability to work independently, yet is highly team oriented to support all 
programs. Ability to upwards as well as downwards manage team. 

 
Job Requirements /Technical Knowledge 

 • Bachelor’s degree in education, social work, communications or related field required; Master’s 
degree preferred. 

 • 3+ years of experience in the field of student support programming, preferably including a 
combination of facilitator and administrative experience, in school and/or out-of-school time 
settings. 

 • 2+ years of experience working in a supervisory/management position strongly preferred. 
 • 2-3 years of experience with youth support programming, mentorship, and/or community 

outreach. 
 • Proven record of proficiency in writing skills. 
 • Demonstrated record in achieving results with low-income youth and teens. 
 • Proven experience in guiding the development of curricula by other educators. 
 • Familiarity with research-based approaches to hands-on, experiential, community-based, and/or 

project-based learning models, differentiated instruction, mixed-skill, and age grouping, 
culturally relevant teaching practices, formative assessment techniques, and working with 
English Language Learners and students who are striving learners. 

 • Understanding of and ability to meet performance-based outcomes. 
 • Ability to work on multiple projects with different objectives simultaneously. 
 • Reliable transportation in order to attend various meetings and events around Orange County. 

 
 
Compensation 

 • Commensurate with experience, education, and market – $68,640 – $85,000; competitive 
benefits. 

 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about 
inside the office to access file cabinets, records, and office machinery. Constantly operates a computer 
and other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 25 pounds. 
 
 


Send Resumes To: 
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Program Manager, Education

ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. &nbsp;JOB SUMMARY Emerging Leaders’ mission is to engage young professionals in United Way’s work to strengthen the greater San Antonio community. Emerging Leaders membership is open to young professionals, aged 21 to 45, who support the United Way of San Antonio and Bexar County by making an annual minimum gift of $250. Members of Emerging Leaders experience firsthand the difference they make, impacting lives and creating lasting change here in our local community. Current membership exceeds 1,600 members, contributing over $1.8M to fuel the work of United Way’s work in the community.The Manager will establish, grow, and strengthen relationships with employers and internal influencers to maximize Emerging Leaders, corporate, employee, and individual giving. Responsibilities include development and execution of a strategic membership retention and growth plan, marketing plan in coordination with the marketing team, corporate engagement plan, individual giving plan, producing Emerging Leaders events, creating Emerging Leaders content, and staffing an Advisory committee of approximately 20 volunteers. &nbsp;PRIMARY DUTIES AND RESPONSIBILITES •&nbsp;&nbsp;&nbsp;&nbsp;In conjunction with supervisor and volunteers, develop, execute, and support the strategic plan and goals of the Emerging Leaders, in alignment with United Way, and provide thought leadership to move the work forward. •&nbsp;&nbsp;&nbsp;&nbsp;Work cross-functionally with Marketing, Community Impact, Administration and Resource Development to grow the program and offer young professionals' meaningful ways to engage with the community and United Way. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and direct the implementation of all aspects of the Emerging Leaders including strategies focused on solicitation, retention, and cultivation of membership.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Collect, analyze, and present Emerging Leaders data both internally and externally. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and implement recognition and engagement plans for Emerging Leaders membership.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with other resource development staff in acquiring new members in and out of the workplace.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Plan and execute a range of events to drive acquisition of new Emerging Leaders and to convert existing donors to Emerging Leaders. •&nbsp;&nbsp;&nbsp;&nbsp;Communicate clearly, regularly, and effectively with Emerging Leaders Advisory Committee, Subcommittees, and with the entire body of members, as feasible, to build coordination, teamwork, enthusiasm, and a sense of common purpose.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Staff the Emerging Leaders and actively engage volunteers to retain and grow the membership group. •&nbsp;&nbsp;&nbsp;&nbsp;Build and manage the annual Emerging Leaders budget – including events. •&nbsp;&nbsp;&nbsp;&nbsp;Develop, plan, and implement strategic, data-driven, branded, mission-focused Emerging Leaders events that recognize, steward, and further cultivate current donors, volunteers, and prospects, increasing their engagement with the organization impact councils. •&nbsp;&nbsp;&nbsp;&nbsp;Work in coordination with the Marketing Event Manager to handle details for Emerging Leaders events, from planning to executing and to event close-out; conduct pre- and post-event evaluations and outcome reports. •&nbsp;&nbsp;&nbsp;&nbsp;Work in conjunction with the Resource Development team to identify potential donors and solicit donations where appropriate. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct personal visits utilizing the Consultative Engagement strategies to facilitate the cultivation, solicitation, and stewardship of annual gifts from current and/or prospective donors. &nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Make presentations to the community about Emerging Leaders.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Willingly accept other ancillary or related assignments that will enhance the effectiveness of the organization. &nbsp;EDUCATION AND EXPERIENCE •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required, master’s degree preferred.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;A minimum of two to four years of fundraising experience or sales with demonstrated success cultivating a donor base or bringing individuals together. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated capability to identify, cultivate and solicit gifts from individuals, corporations and private foundations preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of and experience with the San Antonio and Bexar County philanthropic community desired. •&nbsp;&nbsp;&nbsp;&nbsp;Experience with CRM/database management preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in using virtual platforms for presentations and/or setting up virtual meetings. &nbsp;KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION •&nbsp;&nbsp;&nbsp;&nbsp;Professional demeanor, confident and goal oriented. •&nbsp;&nbsp;&nbsp;&nbsp;Outgoing, self-motivated, and creative. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent organizational, project management and time management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work independently and take full ownership of assignments.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Excellent collaborator and team member, able to work well with individuals at all levels of the organization. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of and ability to effectively utilize donor databases and reporting tools. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to set expectations, establish priorities and manage multiple projects in a fast-paced development department. •&nbsp;&nbsp;&nbsp;&nbsp;Outstanding written communication skills—for proposal preparation, communications with donors, and reports (such as newsletters and annual reports)—and oral communication skills for individual and group interactions and presentations. •&nbsp;&nbsp;&nbsp;&nbsp;A personal leadership and management style that promotes collaboration and accessibility. •&nbsp;&nbsp;&nbsp;&nbsp;A commitment to community service. •&nbsp;&nbsp;&nbsp;&nbsp;An innovative and creative approach to strategy development. •&nbsp;&nbsp;&nbsp;&nbsp;The ability to thrive in an environment characterized by significant growth, diversity, and consistent change. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to prioritize and multi-task, while working efficiently and addressing a wide variety of considerations under deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Budget management experience. •&nbsp;&nbsp;&nbsp;&nbsp;Committee-level volunteer management. •&nbsp;&nbsp;&nbsp;&nbsp;Relationship management with a broad array of individuals and organizations.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Attention to detail in a multitasking environment. •&nbsp;&nbsp;&nbsp;&nbsp;Proficient in Microsoft Office Suite.&nbsp; &nbsp;UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BENEFITS •&nbsp;&nbsp;&nbsp;&nbsp;Employer-subsidized healthcare plan with employer-funded HRA offered. •&nbsp;&nbsp;&nbsp;&nbsp;Group dental, vision, life insurance and other insurance products available. •&nbsp;&nbsp;&nbsp;&nbsp;Paid holidays, personal and sick leave time. •&nbsp;&nbsp;&nbsp;&nbsp;403(b) retirement plan with employer matching available. WORK ENVIRONMENT •&nbsp;&nbsp;&nbsp;&nbsp;Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. •&nbsp;&nbsp;&nbsp;&nbsp;Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;PHYSICAL DEMANDS •&nbsp;&nbsp;&nbsp;&nbsp;Sedentary work on a PC; sitting for extended periods of time, routinely.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Movement within the office and during external meetings and events, regularly. •&nbsp;&nbsp;&nbsp;&nbsp;Bends, stoops and twists, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Exerts up to 25 lbs. of force, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates, presents and collaboratively interacts with others, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Perform repetitive tasks, i.e., typing and texting, routinely.The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. &nbsp;APPLY To submit your application visit <a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY." target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY.</a>&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Applications WILL NOT be accepted via email. •&nbsp;&nbsp;&nbsp;&nbsp;Contact <a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | <a href="http://www.uwsastx.org&amp;nbsp" target="_blank">www.uwsastx.org&amp;nbsp</a>; &nbsp;

United Way of San Antonio and Bexar County

Manager, Emerging Leaders

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> 211 &amp; Crisis Services Specialist </h2> <dl> <dt> Job Title </dt> <dd> 211 &amp; Crisis Services Specialist </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27747343 </dd> </dl> <dl> <dt> Work Remote </dt> <dd> Yes </dd> </dl> <dl> <dt> Location </dt> <dd> Remote </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> ​​​​​​ POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li> 	<li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li> 	<li>Provide appropriate screenings for specialized programs.</li> 	<li>Access multiple databases for resources and appropriately refer contacts.</li> 	<li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li> 	<li>Maintain accurate data collection on all contacts in the appropriate database.</li> 	<li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li> 	<li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li> 	<li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li> 	<li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li> 	<li>Experience with Microsoft Office required.</li> 	<li>Client management databases or other relational database experience, preferred.</li> 	<li>Demonstrated knowledge of health and human services desired.</li> 	<li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li> 	<li>Ability to multi-task and work in a fast-paced contact center.</li> 	<li>Bilingual in English/Spanish preferred.</li> 	<li>Must have access to a private, secure, and stable high-speed internet connection.</li> 	<li>Must have access to a quiet, confidential workspace.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly viewing information on a computer screen. &nbsp;</li> 	<li>Occasionally traveling to the office when needed.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Remote, inside working environment.</li> 	<li>High level of long periods of concentration.</li> 	<li>Constant customer interaction.</li> 	<li>Reliable transportation required.</li> </ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. &nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $15.00 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

211 & Crisis Services Specialist

POSITION SUMMARY(Eligible for hybrid/3 days in office - Alexandria, VA)A cover letter is required with your application. Candidates invited to interview will also be required to submit writing samples.&nbsp;This role, reporting to the Senior Vice President of Global Communications, will develop and execute the communications strategy to support United Way Worldwide’s (UWW) fundraising to drive engagement and support for the global United Way Network. In alignment with organizational positioning, this person will work in partnership with UWW Development colleagues in the creation and execution of an annual plan, message strategy, assets, and activations to support fundraising efforts including workplace campaigns, year-round and short-term giving initiatives, corporate funders, direct response and donor stewardship. &nbsp;<ul><li>In partnership with internal stakeholders, develop the comprehensive communications strategy to support organizational fundraising goals&nbsp;</li><li>Develop the compelling message framework to elevate the organizational value proposition in support of fundraising efforts and ensure integration across all communications touchpoints including social media, print and digital &nbsp;</li><li>Drive strategy, cadence, and content development for all email communications to UWW donors and analyze results to optimize approach and messaging</li><li>Provide data, stories, messaging, and more to support Development presentations and reports</li><li>Lead efforts to create fundraising messaging and tools for local United Ways&nbsp;</li><li>Provide compelling &nbsp;written materials for offline and online channels, in partnership with the Development and Marketing teams</li><li>Collaborate with digital marketing team to drive and nurture individual donor relationships including support for email marketing strategy&nbsp;</li><li>Support corporate cause marketing campaigns as needed</li><li>Support communications for donor cultivation events&nbsp;</li><li>May be responsible for supervising and developing direct reports</li><li>Establish, measure and report on performance metrics</li><li>Manages assigned agency and vendor relationships</li><li>Periodic travel may be required</li><li>Other duties as assigned</li></ul>JOB REQUIREMENTS&nbsp;&nbsp;<ul><li>Minimum 12 years of experience in development communications, marketing, fundraising, or a related field</li><li>More than five years of experience overseeing fundraising communications for a national or global charitable organization</li><li>Proven experience in developing and executing a donor communications strategy is required</li><li>Experience in digital fundraising and creating donor user journeys is required</li><li>Expertise in aligning communications to drive strategic goals in support of organizational priorities is required</li><li>Must be a strong writer/editor, and an effective communications consultant</li><li>Experience with developing and implementing marketing and communications efforts for a decentralized global organization is preferred</li><li>Strong cultural competencies and ability to effectively communicate to a diverse, global audience</li><li>Experience utilizing project management software is preferred</li><li>Experience using email marketing and CRM platforms is required</li><li>Proven ability to establish and evaluate performance metrics</li><li>Excellent strategic and conceptual thinking, and decision-making skills are required</li><li>Bachelor's degree in marketing, communications, journalism, public relations or related field is required</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $135,000 to $150,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAccountability/Results Orientation &nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results and outcomes and resource requirements. Keeps team leaders informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and stature to the extent possible. Behaves ethically and honestly in all activities done on behalf of United Way Worldwide and the movement. Demonstrates a commitment to United Way Worldwide’s values, including diversity and inclusiveness.&nbsp;Decision-Making/Risk-Taking &nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards. &nbsp;Teamwork Collaboration &nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.&nbsp;&nbsp;Relationship Management &nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits and needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way network. Formulates and communicates in an ethical and politically sensitive manner.&nbsp;Communications &nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.&nbsp;Innovation/Creativity &nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks." Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on themABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value the visible and invisible qualities that make you who you are.We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive to include diversity, equity, and inclusion practices at the center of our daily work.We commit to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Senior Director, Development Communications  

POSITION SUMMARY Responsible for the planning, implementation, and continuous improvement of the Heart of Florida United Way’s TECHquity program. The internal title for this position is Program Manager, Techquity. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Oversee the day-to-day operations of all programmatic areas under the position’s scope.</li><li>Develop content expertise on all programmatic areas under the position’s scope.</li><li>Implement and maintain policies and procedures in all programmatic areas under the position’s scope.</li><li>Identify, develop, and implement programs that align with and advance the collective vision of the TECHquity initiative.</li><li>Develop and provide training on all programmatic areas under the position’s scope.</li><li>Constantly monitor and provide leadership and support to direct reports.</li><li>Meet with direct reports on a regular basis to ensure effective communication, coaching, and professional development.</li><li>Ensure that the team maintains detailed, accurate and timely records.</li><li>Conduct formal performance reviews to ensure pre-established criteria are met and learning opportunities are offered.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with department leadership to develop strategies that will maximize synergies among all current and new program areas.</li><li>Develop and maintain existing partnerships with key stakeholders.</li><li>Provide detailed reporting on program outputs and outcomes for key stakeholders.</li><li>Work closely with the Grants Administration team on monitoring reports, deliverables, and proposals.</li><li>Collect participant success stories to highlight program achievements.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Facilitate outreach events to increase knowledge of TECHquity program services.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>Three to five years in nonprofit, information technology, program management, or project management preferred.</li><li>Knowledge or ability to assimilate information related to the digital divide.</li><li>Public speaking and presentation experience required.</li><li>Advanced experience with Microsoft Office required.</li><li>Customer service skills and experience required.</li><li>Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Strong communication skills, both written and orally, required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable internet connection.</li><li>Must have access to a quiet, confidential workspace.</li><li>Bilingual is a plus.</li></ul>COMPETENCY REQUIREMENTS ​Communications - Ability to communicate effectively.&nbsp; Business Ethics - Ability to work with integrity and ethics.&nbsp; Problem Solving - Ability to identify and resolve problems.&nbsp; Planning &amp; Organization - Ability to plan and organize work activities. Leadership - Motivate and inspire others. Conflict Resolution - Encourage open communication to resolve difficult situations. Managing People - Provide direction to subordinates that encourages performance. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Frequently traveling to the office or offsite location.</li><li>Occasional standing for prolonged periods.</li><li>Occasional lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasional bending, stooping, or kneeling.​​​​​​</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Program Manager, Tech Education 

Position Summary:&nbsp;(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The IT Security and Privacy Engineer will play a critical&nbsp;role in maintaining and strengthening United Way Worldwide security and privacy posture. Reporting to the Sr. Director, Privacy and Cybersecurity, this position supports the organization’s strategic goals by ensuring a robust, scalable, and continuously improving approach to security and privacy.&nbsp;This role combines a strong technical focus with an emphasis on documentation, monitoring, and collaboration. &nbsp;Candidates with a passion for developing innovative solutions, solving complex problems, and cultivating a security-first mindset across the organization will excel in this position. 3+ years of relevant experience in the field. Nonprofit experience valued.Key Highlights:<ul><li>Strategic Impact; Act as a key driver of security and privacy improvements, aligning efforts with nonprofit challenges and opportunities.</li><li>Dynamic Growth: Gain real-world experience in balancing governance and operational demands, while promoting security and privacy by design.</li></ul>If you excel under pressure, bring a calm, thoughtful, and focused demeanor to challenges, and are excited to grow your expertise in a supportive and mission-aligned environment, this is the role for you!Key Responsibilities and Essential Duties:<ul><li>Ensure, maintain and document security compliance across all platforms and applications.</li><li>Monitor emerging threats and stay informed on industry security best practices.</li><li>Evaluate and recommend new technologies and initiatives, emphasizing privacy and security by design principles.&nbsp;</li><li>Develop and lead security training and awareness initiatives across staff and key stakeholders.&nbsp;</li><li>Monitor data sets to manage data retention policies</li><li>Collaborate with application and platform administrators to optimize security protocols and implement remediation strategies.&nbsp;</li><li>Actively contribute to the following teams and initiatives:<ul><li>Incident Response Team</li><li>Disaster Recovery and Business Continuity Planning</li><li>Risk Assessments</li><li>Policy Development</li><li>Vulnerability and Patch Management</li><li>Vendor Security Assessments</li><li>Compliance audits, reviews, and remediation efforts.</li></ul></li></ul>Job Requirements:Candidates should have experience with some or all of the following areas:<ul><li>IT Infrastructure and Security:&nbsp;<ol><li>Cloud security, platform security, and familiarity with AWS, Azure, and Microsoft 365 Security.</li><li>Experience with Zero Trust architecture and endpoint security solutions.</li></ol></li><li>Tools and Platforms:&nbsp;<ol><li>TenableOne, Splunk, OneTrust Third Party Risk Management, Salesforce, Snowflake, Drupal or other web applications.</li></ol></li></ul>Security Technical Expertise:&nbsp;<ol><li>Penetration testing, IT risk assessment, vulnerability management and remediation prioritization.</li></ol><ul><li>Threat Monitoring:&nbsp;<ol><li>Log aggregation, analysis, and threat detection.</li></ol></li><li>Frameworks and Standards:&nbsp;<ol><li>Knowledge of NIST 800-53, NIST Cybersecurity Framework (CSF), PCI Compliance, and CIS Baseline Benchmarks as well as other regulatory compliance measures.&nbsp;</li></ol></li><li>Privacy and Governance:&nbsp;<ol><li>Familiarity with privacy regulations such as GDPR, CCPA, and emerging privacy trends, and AI governance and security best practices.</li></ol></li><li>Excellent written and verbal communication and exceptional attention to detail</li><li>An interest in working for a non-profit and alignment with the mission of United Way.&nbsp;</li></ul>Educational Background and Certifications:<ul><li>Bachelor’s degree in Cybersecurity, Management Information Systems (MIS), Computer Science, or equivalent work experience.</li><li>Industry Certifications:&nbsp;Preference for candidates with industry certifications such as CIPP/US, CIPP/EU, CIPM, CISSP, CISM or Security+ or others relevant to cybersecurity are highly preferred</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $110,000 to 130,000 per year. Salaries are determined by several factors including applicant’s knowledge, skills, experience.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation -&nbsp;Is accountable for the work results and performance of an assigned department, as well as the effective and efficient utilization of UWW resources. &nbsp;Articulates and communicates work goals and objectives, as well as expected work results. Adheres to ed work quality standards &nbsp;in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and status to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and provides input on departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities.&nbsp;Teamwork Collaboration -&nbsp; Partner effectively across the organization’s diverse teams to achieve goals. . Provides input and clarity of direction around organization and department goal priorities. Provide support to empower work departments to be effective in &nbsp;meeting established organizational goals and objectives. Initiates and co-directs group change initiatives and serves as a change agent.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.This role requires a blend of technical expertise, analytical prowess, and effective communication skills to derive actionable insights from complex datasets. The successful candidate will contribute significantly to strategic decision-making processes. If you are passionate about privacy and security and contributing to organizational success, we encourage you to apply.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 or email&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits, including health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value&nbsp;the visible and invisible qualities that make you who you are.We welcome&nbsp;that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe&nbsp;that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive&nbsp;to include diversity, equity, and inclusion practices at the center of our daily work.We commit&nbsp;to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.

IT Security and Privacy Engineer     

Job Title: Community Impact Administrative AssistantDepartment: Community Impact&nbsp;Reports to: Chief Impact Officer&nbsp;Exempt: Full-time, Non-exempt, Hourly&nbsp;ORGANIZATION:   &nbsp; Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties:  Bernalillo, Sandoval, Santa Fe, Torrance, and Valencia. Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.&nbsp;    UWNCNM brings together donors, businesses, nonprofits, government, and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.&nbsp;&nbsp;&nbsp;In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:    &nbsp;  &nbsp;<ul><li>We value the visible and invisible qualities that make you who you are.&nbsp;&nbsp;</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.&nbsp;&nbsp;</li><li>We believe that each United Way community member, donor, volunteer, advocate, and &nbsp;</li><li>employee must have equal access to solving community problems.&nbsp;&nbsp;</li><li>We strive to include diversity, equity, and inclusion practices at the center of our daily &nbsp;</li><li>work.&nbsp;&nbsp;</li></ul>&nbsp;We commit to using these practices for our business and our communities. &nbsp;&nbsp;PURPOSE:&nbsp;The Community Impact Administrative Assistant provides a wide range of support, including administrative and scheduling for the Chief Impact Officer, and assisting the Community Impact team. This support facilitates the efficient operation of the organization through coordination and assistance with work and logistical support for meetings and events. The CI Administrative Assistant collaborates with the UWNCNM administrative team, maintains communication systems and knowledge-shares with the Community Impact team. The CI Administrative Assistant works in a team environment, with minimal supervision, to produce high quality work and provide excellent service through a strong ability to build and maintain collaborative and productive working relationships with partners and key stakeholders.&nbsp;&nbsp;&nbsp; &nbsp;ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:&nbsp;&nbsp;&nbsp;Coordination and assistance with work&nbsp;<ul><li>Provide scheduling and other day-to-day administrative support to the Chief Impact Officer.&nbsp;&nbsp;</li><li>Provide support, including creating documents, sending mailings and other correspondence, managing electronic and paper filing systems, copying, printing, ordering supplies, and many other administrative support duties.&nbsp;</li><li>Provide occasional assistance across other departments to increase coordination.&nbsp;</li><li>Participate in administrative cross-training and other team functions.&nbsp;</li></ul>IMPACT TEAM SUPPORT:<ul><li>Provide administrative support to the Impact team.&nbsp;</li><li>Prepare and distribute correspondence, reports, and presentations as assigned.&nbsp;</li><li>Assist in project management tasks, including organizing documents, tracking progress, coordinating meetings for projects, follow-up on action items to ensure timely completion.&nbsp;</li></ul>&nbsp;LOGISTICAL SUPPORT OF MEETINGS AND EVENTS&nbsp;<ul><li>Record and distribute minutes for volunteer and staff meetings as needed.&nbsp;</li><li>Provide logistical support for meetings and events specific to Community Impact (i.e., Vision Council meetings, staff planning and retreat days)&nbsp;&nbsp;</li><li>Book travel and hotel accommodations for Impact team members attending conferences.&nbsp;</li><li>Manage registration for large events: sign-in sheets, name tags, table tents and meals.&nbsp;&nbsp;</li><li>Event planning including tracking essential event details, negotiating budgets for events, contracting with vendors, caterers, and venues.&nbsp;&nbsp;</li><li>Leading an event set-up and clean-up crew.&nbsp;&nbsp;</li><li>Research vendors and venues to provide cost savings measures for services, supplies, and events.&nbsp;&nbsp;</li><li>Support staff in any other tasks as assigned, including UWNCNM events.&nbsp;&nbsp;</li></ul>&nbsp;GENERAL:&nbsp;<ul><li>Participate actively in fund raising initiatives by coordinating donor and stakeholder communications, supporting event planning, contributing to UWNCNM's shared goal of engaging all staff as fund raisers to support our mission and initiatives.&nbsp;&nbsp;</li><li>Attend all staff meetings, trainings, and other meetings and trainings as required or assigned.&nbsp;&nbsp;</li><li>Take meeting notes as assigned and transcribe minutes as needed.&nbsp;</li><li>Performs other duties and special projects, as assigned.&nbsp;&nbsp;</li></ul>&nbsp;MINIMUM REQUIREMENTS - SKILLS, ABILITIES, KNOWLEDGE, EDUCATION AND EXPERIENCE:&nbsp;<ul><li>Post-secondary certificate or degree in a relevant field or at least two years of experience working in an administrative role.&nbsp;&nbsp;</li><li>Excellent customer service skills.&nbsp;</li><li>Demonstrated organizational skills.&nbsp;</li><li>Detail-oriented with a minimum number of errors.&nbsp;&nbsp;</li><li>Ability and willingness to learn other software programs, as necessary.&nbsp;</li><li>Excellent Communication Skills: Proficient in both oral and written communication with the ability to effectively interact with individuals at all levels.&nbsp;</li><li>General technological proficiency, especially in the use of word processing, databases, online platforms, computer systems, AI, and scheduling software. Specific proficiency with technology including multiple videoconferencing software platforms (such as Zoom, Microsoft Teams, etc.) and Microsoft Office Suite including Word, Outlook, Excel and PowerPoint.&nbsp; &nbsp;</li><li>Basic understanding of accounting codes and budget line items in order to process reimbursement and expense reports.&nbsp;&nbsp;</li><li>Ability to facilitate a work group meeting.&nbsp;</li><li>Self-Motivated and Team-Oriented: Demonstrated ability to work independently or as part of a team with minimal supervision. Motivated and enthusiastic with a positive attitude towards collaborative work.&nbsp;</li><li>Data Management and Analysis: Proficient in using computers to manage data, compose reports, interpret computer-generated reports, and analyze data.&nbsp;&nbsp;</li><li>Project management skills: Ability to manage multiple projects/tasks simultaneously, track project results, and effectively prioritize tasks to meet deadlines.&nbsp;</li><li>Adaptability and flexibility: Highly organized with the flexibility to respond to and meet emerging or changing needs and unexpected requests.&nbsp;</li><li>Professionalism: Demonstrates professionalism in conduct and communication with colleagues and clients, and ability to represent the CIO in a highly professional manner with a diverse group of individuals, both internally and externally.&nbsp;</li><li>Time Management: Effective time management skills with the ability to prioritize tasks and meet deadlines.&nbsp;</li><li>Innovative Thinking: Actively participates in teams, offers ideas to enhance organizational processes, and commits to the values of the organization.&nbsp;</li><li>Confidentiality: Ability to maintain the highest level of confidentiality while handling sensitive material concerning the organization.&nbsp;</li><li>Demonstrate a solid ethical framework, exhibiting integrity, accountability, and a strong work ethic that aligns with the organization's values of integrity and trust.&nbsp;</li><li>Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks&nbsp;</li><li>Demonstrate a comprehensive understanding and practical experience with AI, including data analysis, AI driven decision making, and the application of AI tools to enhance operational efficiency and innovation&nbsp;</li></ul>&nbsp;EQUIPMENT USED:&nbsp;<ul><li>PC and standard office equipment (telephone, computer, copy machine, printer, scanner, fax machine).&nbsp;</li><li>Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering&nbsp;</li></ul>&nbsp;PHYSICAL REQUIREMENTS/WORKING CONDITIONS/DEXTERITY:&nbsp;United Way of North Central New Mexico is a hybrid workplace. For this position, the schedule combines work from home on Mondays, Wednesdays, and Fridays with in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to work in office on days other than specified. Additionally, the hybrid work schedule is subject to change to 100% in office work at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;<ul><li>Position is primarily in a standard office environment and requires long periods of sitting at a desk and computer to accomplish duties and to stand for limited periods of time.&nbsp;&nbsp;</li><li>Regular attendance is required in this position.&nbsp;&nbsp;</li><li>Must be able to type 55 wpm&nbsp;&nbsp;</li><li>Must be able to operate a personal computer at an acceptable rate of speed.&nbsp;&nbsp;</li><li>Must be able to view computer monitors.&nbsp;&nbsp;</li><li>Must have access to reliable internet when working from home.&nbsp;</li><li>Must be able to work occasional early mornings, evenings and weekends including but not limited to attending a variety of meetings and events at UWNCNM and in the community.&nbsp;&nbsp;</li><li>Must have the flexibility to adapt schedule to meet evolving business needs as necessary.&nbsp;</li><li>Must possess a valid New Mexico driver’s license and have daily access to a dependable enclosed motor vehicle, with current auto insurance in your own name, to use to be physically present for in-office workdays and to attend offsite events, meetings, and other work activities.&nbsp;</li><li>Must be able to lift and/or move up to 20 pounds unassisted and occasionally lift and/or move up to 40 pounds with assistance.&nbsp;</li><li>Must be able to perform the essential functions of the job with reasonable accommodation.&nbsp;</li></ul>&nbsp;LOCATION: Must be a New Mexico resident and able to commute to the UWNCNM office building on designated in office workdays to attend a variety of meetings and events at UWNCNM and in the community. &nbsp;&nbsp;SALARY:&nbsp;&nbsp;$24.75 to $26.00 per hour, non-exempt, 32 hours per week FTE (Full Time Employee).&nbsp;&nbsp;&nbsp;BENEFITS:&nbsp;Full-time employees (FTE) are eligible for health, dental, life and long-term disability insurance, a retirement plan, flexible spending account and voluntary insurance programs. We offer a tuition reimbursement plan, volunteer time off, and generous leave time. Part-time employees may be eligible for some of these benefits.&nbsp;&nbsp;UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.&nbsp;&nbsp;United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.   &nbsp;  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.&nbsp;&nbsp;HOW TO APPLY:&nbsp;Interested applicants, or if you have additional questions, must submit a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by February 6, 2025. Reference in the subject line: Application for Community Impact Administrative Assistant.&nbsp;

United Way of North Central New Mexico

United Way of Central New Mexico

Community Impact Administrative Assistant 

Organizational Summary:For more than a century, United Way of Central Iowa (UWCI) has played a unique role in bringing togetherpeople and organizations from every corner of central Iowa to create and implement initiatives that address the community's most pressing needs. UWCI has purposely leaned into its expertise and has sought out the expertise of others in the community to ensure lasting impact. Growth and adaptation plus tried and true strategies are helping the organization to dig deep and foster an equitable, engaged and empowered community.Today, UWCI has 61 employees, and approximately $35 million in net assets and is dedicated to authentically engaging nonprofits, businesses, elected officials, community leaders and those with lived experiences to collaborate and implement long-lasting solutions, UWCI remains committed to building upon its work to eliminate barriers and challenges for all central Iowans.&nbsp;United Way of Central Iowa was recognized by The Business Record as one of the Top 25 Most Influential Nonprofits in the Greater Des Moines region in 2023. UWCI continues to invite and engage new individuals in meaningful impact, working to fulfill the organization’s commitment to new and existing areas that promote equity. Our overall strategy – United to Thrive – creates an imperative that all individuals in the community should not just survive but thrive. The United to Thrive five focus areas include Essential Needs, Early Childhood Success, Education Success, Economic Opportunity and Health and Well-Being See the link above for more information about our organization.&nbsp;Position Summary:&nbsp;United Way of Central Iowa is seeking a Finance Director to&nbsp;oversee the organization’s finance function with a focus on accuracy, efficiency, and full regulatory compliance. This role requires a proactive approach in leading day-to-day accounting activities, delivering critical financial reporting, delivering insights to support decision-making, and executing on budget and forecasting responsibilities that align with the organization’s mission and strategies in the five areas of thriving community.The Finance Director builds and maintains strong relationships and partnerships, collaborating internally across the organization to enhance financial accountability and transparency and externally with funded organizations, auditors and business partners.&nbsp;Reporting to and working closely with the Chief Financial Officer (CFO), the Finance Director plays a vital role in crafting and executing innovative financial strategies that drive the organization’s mission forward. This position oversees 2 senior accountants and provides cross-functional team leadership. &nbsp;This position incorporates the organization’s strategic imperative around diversity, equity and inclusion within their area of responsibility.The selected candidate will have a passion for the organization’s mission, have strong relationship building skills and the ability to work with individuals from diverse backgrounds and experiences, and be a self-starter. Candidates must have a minimum of five to seven years’ progressive experience in financial accounting, FP&amp;A or strategy and a minimum of 3-5 years of supervision experience. (Other necessary experience and qualifications are included below).&nbsp;We are committed to building an inclusive team; we invite candidates of all backgrounds to apply. This position offers a full benefits package, a hybrid remote work schedule, (2 days at home, 3 days in the office) and a starting salary range from $100,000 - 115,00 depending on skills and experience. This is a fulltime position based in Des Moines, Iowa.&nbsp;Essential Accountabilities Include (but not limited to):<ol><li>Partner with the CFO to provide strategic direction in financial planning and management, promoting cross-functional coordination, creative problem-solving, and stewardship of accounting and financial activities</li><li>Own the budgeting and forecasting process, delivering precise financial projections, and developing forecasting models to support both short-term objectives and long-term sustainability.</li><li>Oversee the preparation and timely delivery of accurate monthly, quarterly, and annual financial statements and reports.&nbsp;</li><li>Establish robust financial reporting frameworks and refine existing reports to enhance budget transparency, drive resource stewardship, and support sound decision-making.&nbsp;</li><li>Ensure adherence to regulatory standards including guidelines governing grants and restricted funds, GAAP, federal, state and local laws. Lead the organization’s annual audit and 990 preparation processes.&nbsp;</li><li>Hire, develop, and manage a responsive, results-oriented finance team focused on service and operational excellence.&nbsp;</li><li>Collaborate with CFO on driving continuous improvement of financial systems, processes, and policies, enhancing efficiency in reporting, budget monitoring, and month-end close activities.&nbsp;</li><li>Manage cash flow to maintain operational liquidity, support capital investments, and optimize asset utilization.&nbsp;</li><li>Engage and collaborate with internal stakeholders including organizational leaders in both strategic and tactical planning, providing guidance as needed in financial discussions and externally with funded organizations, auditors and business partners.</li><li>Promote financial acumen throughout the organization by providing training as needed, and leading internal financial performance discussions.</li><li>Leverage technology and champion automation where appropriate to implement tools and processes that streamline workflows, improve decision-making, and data accuracy.</li><li>Proactively identify and mitigate financial risks through strong internal controls, regular risk assessments, policy reviews and development of robust contingency plans.</li></ol>Competencies:&nbsp;<ol><li>Analytical skills:&nbsp;Ability to develop information and raw data into very meaningful conclusions.</li><li>Management skills: Ability to achieve desired outcomes by setting goals and priorities that deliver results and the ability to motivate team members.</li><li>Communication, verbal: Ability to send tactful and appropriate verbal messages and listen to others’ responses to convey information.&nbsp;</li><li>Communication, written: Ability to write concise, clear letters, reports, articles or emails to convey information.</li><li>Equity understanding and integration: Ability to integrate an equity perspective and outcomes centered on diversity and inclusion within areas of responsibility.&nbsp;</li><li>Team Building: Ability to lead, manage and motivate others with respect, service and humility to meet organizational goals while celebrating varied perspectives. Ensures that team members are actively involved in team activities and work collaboratively.</li><li>Business Acumen:&nbsp;Ability to understand business-related topics and issues.</li><li>Problem Solving:&nbsp;Ability to recognize courses of actions that can be taken to manage problems or potential problems and apply contingency plans to solve those problems.</li><li>Detail Oriented: Ability to pay meticulous attention to new situations and apply previously successful approaches to those situations.&nbsp;</li><li>Adaptability:&nbsp;Ability to adapt to both short-term and long-term changes in workplace conditions or needs&nbsp;</li><li>Project Management:&nbsp;Ability to plan, organize, direct and control tasks to meet a specific goal.</li><li>Customer Oriented:&nbsp;Ability to serve clients (both internal and external) by focusing efforts on meeting their needs, understanding their concerns, and seeking to build trust.&nbsp;</li><li>Relationship Building&nbsp;– Ability to establish and maintain a good rapport and cooperative relationship with customers and coworkers of diverse backgrounds and experiences.&nbsp;</li><li>Decision Making: Ability to evaluate information and select an effective suitable course of action using sound judgment.</li><li>Integrity: Ability to gain confidence and trust of others through honesty, authenticity, and acceptance of responsibility.</li><li>Ethical&nbsp;– Ability to act and consistently adhere to high standards of organizational and professional conduct.</li></ol>Education:<ol><li>Bachelor’s degree in Finance, Accounting, or related field.&nbsp;</li><li>Advanced degree and/or training preferred such as MBA, Master’s in Finance, Accounting or related field.&nbsp;</li></ol>Experience:<ol><li>Minimum of five to seven years’ progressive experience in financial accounting, FP&amp;A and strategy.</li><li>Solid accounting experience with thorough understanding of generally accepted accounting principles (GAAP), financial reporting and internal controls.&nbsp;</li><li>Knowledge of auditing principles and practices, preferably in a not-for-profit environment.</li><li>Knowledge of fund accounting procedures and procedures related to restricted donations, and fundraising campaigns preferred.&nbsp;</li><li>Self-starter with collaborative mindset and strong analytical/strategic thinking skills.</li><li>Demonstrated experience in financial systems implementation or optimization - Prophix and MIP systems experience preferred.&nbsp;</li><li>Minimum of three to five years of staff supervision experience with the ability to lead and motivate a team of finance professionals.&nbsp;</li></ol>UWCI is an equal opportunity organization and all qualified applicants for employment or contract assignments will receive consideration for employment without regard to race, religion, skin color, gender, national origin, ethnicity, sexual orientation, gender identity, physical or mental abilities, genetic information, pregnancy, disability, age, family or marital status, veteran status or other characteristic protected by applicable. United Way of Central Iowa will consider qualified candidates with criminal histories in a manner consistent with the role requirements and any applicable local, state, and Federal law. If you are a job seeker with a disability, or are assisting someone with a disability, and require accessibility assistance or accommodation to apply for one of our jobs, please call 515-246-6516.

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