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Salary Range: $43,269.00-$46,360.13 annuallyHybrid Schedule: 2 days from home and 3 days on-site &nbsp;Benefits (The Good Stuff)<ul><li>3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Client Services Navigator, MU, to join our team. As Client Services Navigator, MU, you will act as a primary point of contact for clients, helping them access and navigate a range of services tailored to their circumstances. This role involves building relationships, assessing client needs, and coordinating resources to ensure clients receive the support they require in a timely and effective manner.UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.Principal Duties and ResponsibilitiesThe following outlines the primary duties and responsibilities of the role. The role is not limited to these functions and may change based on programmatic and organizational needs:Client Engagement and Support<ul><li>Provide individualized support to veterans and families facing financial, housing, legal, employment, and benefits challenges by connecting them to services and supporting timely outcomes.</li><li>Conduct holistic assessments to identify barriers, goals, and priority needs.</li><li>Develop individualized plans by coordinating services with trusted veteran partners and local programs.</li><li>Assist with benefits navigation, intake, documentation, and follow-up to ensure timely access to services.</li><li>Maintain confidentiality and follow best practices when handling sensitive information.</li><li>Track engagement and outcomes to support program goals and improvement.</li></ul>Client Education and Empowerment<ul><li>Educate clients on available resources, programs, and how to navigate systems independently, promoting self-sufficiency and informed decision-making.</li><li>Commit to staying up-to-date on relevant topics and resources to educate clients.</li><li>Organize and facilitate group sessions, workshops, or informational meetings that address common client concerns (e.g., financial, employment, legal, and benefits navigation).</li></ul>Program Administrative Support<ul><li>Provide telephone support for the program that includes but is not limited to: answering calls; recording and delivering accurate messages; referring complaints and requests for information to appropriate staff, and following up as needed.</li><li>Provide administrative support and follow-up for the MISSION UNITED program that include, but is not limited to: helping clients navigate the intake process, sending and requesting information from partners, and maintaining timely documentation from clients and partners to ensure completeness and accuracy for service coordination and approvals. Follow up with clients and service providers to support the timely submission of required materials. Maintain accurate, organized, and up-to-date case files in alignment with Mission United standards and confidentiality protocols.</li></ul>Outreach and Community Engagement<ul><li>Manage relationships and communication systems with key program partners and priority client referrals, including Legal Service of Greater Miami, Center for Financial Stability, Upskill Miami and community partners.</li><li>Engage in outreach activities to identify underserved populations and connect them with relevant services, including partnerships with community organizations and service providers.</li><li>Understand United Way and effectively interact with other areas internally to maximize and leverage opportunities.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly in times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization’s crisis plan and response efforts.</li></ul>Monitoring and Evaluation<ul><li>Collect and track information; manage databases; prepare reports.</li><li>Conduct research and special projects as needed.</li><li>Track client service usage and outcomes, providing reports on service effectiveness and client satisfaction to improve service delivery.</li><li>Provide programmatic input and feedback to improve service delivery, program effectiveness, and innovation.</li><li>Provide weekly, monthly, and quarterly reporting as requested by the supervisor.</li></ul>RequirementsEducation Requirements: Associate degree preferred or equivalent experience.Opportunities for training and professional development will be available.Experience Requirements: One to three years of experience in case management, social services, or veteran-focused programs; knowledge of military culture and systems strongly preferred; or any equivalent combination of relevant training and experience.Technology Requirements: Advanced Outlook, Advanced Microsoft Office suiteOther Essential Knowledge/Skills: Must be detail-oriented and able to multitask in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Proficiency in written and spoken English is necessary; Spanish speaking ability is required.Career Growth: We encourage you to grow through formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

United Way Miami

Client Services Navigator, MU (Coordinator)-Hybrid

Department: &nbsp; Community and Collective ImpactReports to: &nbsp;Senior Director Community ProgramsFLSA Status:&nbsp; ExemptCore Hours:&nbsp; Monday-Friday, 8:00 AM to 5:00 PM (with flexibility for evenings/weekends during tax season)Salary: &nbsp;Starting at $40,000, commensurate with experiencePosition SummaryThe VITA Program Coordinator provides professional leadership and coordination for the Volunteer Income Tax Assistance (VITA) program across Spartanburg, Cherokee, and Union counties. This position ensures successful planning, execution, and evaluation of all VITA operations, including volunteer recruitment, training, and site management. In addition, this role provides administrative support to United Way of the Piedmont’s Community &amp; Collective Impact leadership team, manages reporting across the tri-county footprint, and supports broader program and partnership efforts that promote financial stability and economic mobility. This role supports the mission of United Way by promoting financial stability and increasing access to free tax preparation services for low- to moderate-income individuals and families.Key ResponsibilitiesProgram &amp; Site Management<ul><li>Oversee VITA site coordination and implementation, including opening and closing procedures, supply management, and compliance with IRS and UWP policies. (typically, January to June)</li><li>Develop and maintain the annual calendar, volunteer schedules, site operations, and outreach events.</li><li>Serve as the primary point of contact for real-time support and issue resolution during operational hours.</li><li>Ensure full documentation and close-out procedures are completed for each tax season.</li></ul>Volunteer Recruitment, Training &amp; Support<ul><li>Lead volunteer recruitment, training, and retention, with an emphasis on recruiting a diverse, qualified pool.</li><li>Complete and maintain IRS Advanced-Site Coordinator certification annually.</li><li>Provide ongoing support and coaching to volunteers to ensure high-quality service delivery.</li></ul>Marketing &amp; Outreach<ul><li>Lead program promotion and marketing efforts, including participation in events and/or community presentations throughout the Tri-county footprint.</li><li>Collaborate regularly with community partners, schools, and nonprofits to expand VITA program awareness and participation.</li></ul>Compliance &amp; Evaluation<ul><li>Maintain knowledge of general tax law to support volunteers and site coordinators.</li><li>Ensure compliance with all IRS, grant, and United Way standards.</li><li>Track program outcomes and generate reports for grants, leadership, and community stakeholders.</li><li>Perform other duties as assigned by the Senior Director of Community Programs.</li></ul>Administrative &amp; Support<ul><li>Outside of peak tax season, high-level administrative support to the Executive and Senior Leadership Team within Community &amp; Collective Impact, including meeting coordination, report preparation, and cross-departmental communication.</li><li>Manage and prepare reports across the tri-county service area, including program tracking, meeting scheduling, and correspondence with staff and community partners.</li></ul>Qualifications<ul><li>Bachelor’s degree in social services, nonprofit management, accounting, business, or related field preferred; equivalent work experience accepted.</li><li>Minimum 2–3 years of program coordination or management experience, preferably in a nonprofit or human services environment.</li><li>Demonstrated ability to work with volunteers, community partners, and executive leadership.</li><li>Strong organizational and project management skills; detail-oriented and outcomes-focused.</li><li>Proficient in Microsoft Office Suite; experience with CRM systems, data tracking, or grant reporting preferred.</li><li>Excellent written and verbal communication skills; bilingual (English/Spanish) strongly preferred.</li><li>You must hold a valid driver’s license and have reliable transportation.</li><li>&nbsp;Must be available to work extended hours during tax season (January–April), including evenings and weekends.</li><li>&nbsp;Some local travel is required.</li></ul>PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;&nbsp; &nbsp;&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp; &nbsp;While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.&nbsp;The employee is frequently required to reach, stoop, or kneel.&nbsp; &nbsp;Specific vision abilities required by this job include close vision, distance, and color vision due to computer work. May be required to lift, push, or pull up to 25 pounds occasionally.&nbsp; &nbsp; &nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; There is moderate noise associated with a business office including telephones, computer keyboards, printers, office traffic and visitors.&nbsp; The work environment requires the individual to have the ability to work in a confined space and sit at a computer terminal or in conference rooms.&nbsp; &nbsp; &nbsp; &nbsp;The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp; &nbsp;&nbsp;Equal Opportunity Employer:United Way is an Equal Opportunity Employer and values diversity in the workplace. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other legally protected status.For questions, and/or to apply please contact <a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>

United Way of the Piedmont

Vita Program Coordinator-Spartanburg

Purpose of Position:&nbsp;Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. I&amp;R Specialists may be called upon to de-escalate stressful situations, be involved in follow up communications, complete intake assessment for specialized programs or services, perform outbound calls, basic database maintenance and community outreach.&nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Provide exceptional customer service as the first point of contact with the United Way of Northeast Florida 211 by linking community members with appropriate services and providing immediate crisis intervention as necessary.</li></ul><ul><li>100% compliance with UW 211 policies and procedures</li><li>Knowledge or willingness to learn &amp; compliance with Inform USA (formerly AIRS)</li><li>Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way</li><li>Accurately assess caller’s needs and engage in collaborative problem solving to prioritize and develop an action plan without offering advice or opinions</li><li>Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller’s need(s)</li><li>Help caller address any perceived barriers or challenges to getting assistance</li><li>Offer honest information regarding services or programs that may not exist in our community. Discuss alternatives, if possible</li><li>Use direct intervention and advocacy when needed as agreed to by the caller</li><li>Conduct complete and accurate interviews and capture all required data into contact center software(s)</li><li>Respect and maintain client confidentiality; follow all agency and program guidelines regarding confidentiality</li><li>If a client is in a crisis, life-threatening or suicidal situation, assist the client to move from an emotional state to a cognitive state</li><li>Demonstrate a willingness and ability to work with difficult callers or calls using accepted techniques and principles</li><li>Develop and practice individual self-care plans</li><li>Follow up on referral cases or other inquires as needed</li><li>Demonstrate a desire to improve with active and open participation in quality assurance program</li><li>Complete required initial and ongoing training as needed</li><li>Demonstrate a commitment to United Way’s vision, mission, values, and Code of Ethics in all interactions with coworkers and constituents</li><li>Expected to maintain an average score of 70% or greater on all individual performance metrics</li><li>Perform other such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize&nbsp;&nbsp;</li><li>Enter&nbsp;a minimum of 2 years of experience in related field&nbsp;</li><li>High School diploma/GED required. Associate’s degree in a health and human services related field preferred OR minimum one-year experience in health and human service related field&nbsp;</li><li>Inbound call experience or prior I&amp;R experience strongly preferred</li><li>Proficiency in oral and written communication skills</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file</li><li>Comfortable handling calls from a wide-range of people in crisis situations&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Adapt readily to changes</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to work with minimal supervision</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp;</li><li>Overtime and holidays as assigned</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear.&nbsp;Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Information & Referral Specialist

Position Title:&nbsp;&nbsp;&nbsp; Techquity Outreach &amp; Navigation Specialist (12 month LTE)Reports To:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Program Director - Connected CommunitiesLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hybrid; Some in-state travel required, primarily in Racine area.12 month grant-funded full time (40hrs/wk) LTE role through Nov. 2026.Techquity Outreach &amp; Navigation Specialists are an essential part of the United Way of Wisconsin Techquity WI team. The specialist will work directly with clients receiving loaned devices through Techquity WI, particularly in Racine County and with some additional statewide responsibilities, to help them gain digital skills, troubleshoot technical issues, and feel confident using their device to support their everyday needs for education, employment, health monitoring, and more. Spanish language skills and experience working with Spanish-speaking community members is highly desirable for this role.The role will involve identifying eligible individuals, onboarding program partners, guiding enrolled individuals through technology setup, supporting laptop distribution events, and providing ongoing digital literacy training and navigation. This assistance will be provided primarily in person and by voice telephone but may also include other communication methods that work for the learner. Some travel will be required.ABOUT UNITED WAY OF WISCONSIN&nbsp;United Ways improve lives and strengthen communities by mobilizing partners to close gaps and open opportunities so everyone can thrive in Wisconsin. United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of complex challenges while making a positive impact on the lives of Wisconsinites. Statewide, our key initiatives are 211 Wisconsin, Volunteer Wisconsin, Workforce Development, and Techquity WI. We also provide member support services to local and independent United Ways in Wisconsin, and 211 regional contact centers.&nbsp;CORE COMPETENCIESCandidates must be effective communicators, with strong discernment and organization skills, commitment to adding value to the team, and a goal of implementing United Way’s strategic direction. The individual should have exceptional listening skills, demonstrate energy and initiative, and show integrity and compassion for all members of the team and community. Ideal candidates will exhibit:<ul><li>Excellent Customer Service: You provide excellent customer service, and demonstrate innovation and flexibility when meeting the needs of clients.</li><li>Innovative and Resourceful: You are able to creatively solve problems and negotiate and handle stressful situations and competing priorities in a positive manner.&nbsp;</li><li>Cultural Competence: You are able to work with diverse clients and are appropriately culturally responsive to people from different racial, socio-economic, and ethnic communities.&nbsp;</li><li>Language Skills: You are comfortable using English, and ideally Spanish, in all settings.</li><li>Previous experience in a digital literacy or community support role is beneficial but not required—we are willing to train the right candidate.<ul><li>A background in social work, community engagement, education, or a related field is advantageous.</li></ul></li><li>Passion for digital equity and the commitment to helping bridge the digital divide.</li></ul>ESSENTIAL DUTIES AND RESPONSIBILTIES:This role is essential in supporting United Way of Wisconsin’s statewide Techquity Wisconsin programming. The Outreach &amp; Navigation Specialist for Racine County will be responsible for the following:<ul><li>Client Support and Engagement:<ul><li>Identify and enroll eligible clients in the Techquity Wisconsin device loan program. Facilitate device distribution.</li><li>Conduct individualized assessments with each client to determine program eligibility and clients’ specific technological needs, home internet and device access, and digital skill needs.&nbsp;</li><li>Assist clients with device setup (e.g., laptops, tablets), internet connectivity, and basic troubleshooting.</li><li>Provide guidance on safe internet practices, including cybersecurity and protecting personal information.</li><li>Encourage and support clients in exploring online resources, including telehealth, education, and essential services&nbsp;</li><li>Serve as on-call responders to device and internet-related questions from device recipients. Help with device navigation, problem-solving, and replacements if devices fail.</li><li>Distribute tip sheets and other resources, and schedule follow-up sessions based on individual needs.</li></ul></li><li>Community Training and Digital Literacy:<ul><li>Conduct one-on-one and small group sessions to help clients navigate digital tools and resources confidently, and that meet the clients’ specific needs.</li><li>Provide orientation to the Wisconsin Community Skills website for local digital skilling and upskilling.</li></ul></li><li>Case Management and Impact Tracking &amp; Reporting:<ul><li>Set and confirm goals with the client to support their plan, connectivity needs, and internet use priorities. Plan and manage assistance to each client with the goal of fulfilling the agreed goals</li><li>Document client interactions, event details, device distribution, &nbsp;and navigation progress in case management systems to track outcomes and support follow-up.</li><li>Work closely with team members to gather and report on client success metrics, providing insights to improve service delivery.</li></ul></li><li>Community Engagement with Cultural Sensitivity:<ul><li>Onboard eligible community partners, guiding them through the device enrollment and distribution process.</li><li>Act as a supportive digital guide for diverse populations, ensuring cultural sensitivity and inclusivity in every interaction.</li><li>Develop and distribute coordinated, consistent local program outreach and recruitment materials.</li><li>Engage with local community events, promoting digital literacy resources and offering digital navigation services in a way that builds trust and rapport.</li></ul></li><li>Other Duties as Assigned</li></ul>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Required Education, Skills, and Experience:<ul><li>Bachelor’s degree in education, nonprofit management, social services, or an equivalent degree recommended.</li><li>Spanish language skills highly desired. Work experience with the Hispanic or Hmong community is also a plus.&nbsp;</li><li>A valid Driver’s License and current auto insurance are necessary.</li><li>Ability to manage multiple tasks efficiently while meeting deadlines.</li><li>Excellent knowledge of Microsoft Office Suite – especially Word, Outlook, Excel, and PowerPoint. Ability to use video conference tools (e.g., Zoom, Microsoft Teams).</li><li>Strong written and verbal skills for stakeholder interaction and relationship building.</li><li>Ability to work in a hybrid/distributed office environment.</li><li>Self-initiative in learning modern technologies and advancing tech skills.</li><li>Comfort with and knowledge of how to appropriately engage with a wide range of parties (colleagues, executive leadership, vendors, etc.).</li><li>Familiar with tracking tools, ensuring accuracy in data gathering, documentation, and reporting.</li><li>Demonstrated flexibility in changing environments and experience aligning program activities with broader goals.</li><li>Proficient in project management tools, databases, spreadsheets, word processing, and email platforms.</li><li>Experience working in digital inclusion, tech support, volunteer training, or similar programs a plus.</li></ul>Physical and Mental Demands<ul><li>The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</li><li>While performing the duties of this class, an employee is regularly required to stand, walk, and sit, talk or hear both in person and by telephone; use hands and fingers repetitively to handle or feel objects or controls and operate computers and other standard office equipment; reach with hands and arms.&nbsp; &nbsp;</li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.</li><li>While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills, work under intensive deadlines and interact with UWWi staff and members and others encountered in the course of work.</li></ul>

United Way of Wisconsin

Techquity Outreach & Navigation Specialist (12 month LTE)

Fundraising Data and Administrative Coordinator 


POSITION SUMMARY: 


The Fundraising Data and Administrative Coordinator supports business needs with a strong 

focus on data integrity, donor systems management, and campaign operations (75%), while also 

providing essential administrative support to leadership and fundraising initiatives (25%). This role 

is critical in managing and optimizing platforms such as Andar (inc. ePledge) and GiveSmart to 

support electronic giving, data reporting, donor engagement, and internal coordination. 


REPORTS TO: Chief Development Officer 


POSITION DUTIES &amp; RESPONSIBILITIES 

The following statements are intended to describe the general nature and level of work being 

performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties 

and skills required. 


Data &amp; System Support (75%) 

ï· Serve as the primary Andar administrator, providing expert-level guidance, troubleshooting, 

and training to internal staff on key database functions. 

ï· Oversee data quality and conduct regular audits, clean-up projects, and reconciliations 

with Finance to ensure campaign and donor records are accurate. 

ï· Manage donor data flow across third-party platforms, i.e. GiveSmart; maintain and 

segment mailing lists, ensuring alignment with communication strategy. 

ï· Build and execute complex queries to support campaign segmentation, reporting, and 

strategy. 

ï· Lead and support ePledge deployment, troubleshooting issues for workplace campaign 

champions and donors, and serving as a liaison with App Support Services. 

ï· Collaborate with Finance to manage donation records, adjustments, reconciliations, and 

annual audit preparation. 

ï· Execute direct mail and digital campaigns in collaboration with organizational strategy, 

ensuring timing, list accuracy, and technical execution. 

ï· Develop and maintain accurate donor and constituent records, including interaction 

histories and event participation data. 


Administrative Support (25%) 

ï· Provide calendar management, meeting scheduling, and coordination of logistics for 

internal and external stakeholders. 

ï· Manage campaign materials inventory, reordering, and logistics for distribution. 

ï· Support event logistics, donor mailings, and routine data updates resulting from donor 

communications. 

ï· Coordinate scheduling, prepare internal reports and dashboards, and assist in special 

projects related to fundraising and engagement. 

ï· Serve as a point of contact for routine inquiries, redirecting or escalating as appropriate. 


Flexibility 

ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are 

key attributes for this position. This position requires in-office work a minimum of 4 days 

per week. 

ï· A willingness to take on additional duties to ensure the success of the team is essential. 

ï· Occasional local travel may be required with some events/tasks outside of traditional work 

hours. 


Qualifications 


To perform this job successfully, an individual must be able to perform each essential job function 

satisfactorily and be present while performing those functions. The requirements listed are 

representative of the basic knowledge, skills, and/or abilities required. Reasonable 

accommodation may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity and confidentiality. 

United Way also values innovative thinking, and a successful candidate will be a self-starter who 

can work within the team to achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and adaptability. The 

individual will also maintain knowledge of trends, best practices, and research in his/her area of 

responsibility to enhance development practices. 


Education and/or Experience 

ï· Bachelor’s degree in information systems, Business Administration. Related field and/or 

work experience will be considered as appropriate. 

ï· 2+ years of experience in data management &amp; operations, data systems, and CRM 

management (Andar a plus) in a nonprofit environment. 

ï· Excellent technical proficiency in Microsoft Office Suite, donor database platforms and 

reporting tools. 

ï· Demonstrated ability to maintain data accuracy and uphold donor confidentiality. 

ï· Excellent problem-solving and organizational skills; ability to remain professional and 

composed under high-pressure situations. 

ï· Knowledge of Forsyth County and the human service sector is preferred. 


Must have excellent written and verbal communication skills, a strong reputation for integrity and 

professionalism, ability to resolve conflict constructively, strong performance management and 

evaluation capabilities including the willingness and ability to ensure accountability, ability to build 

strong relationship both inside and outside UWFC, ability to think strategically, commitment to 

fostering an inclusive environment consistent with UWFC's commitment to diversity and 

inclusion. Must have the ability to prepare, explain, and monitor data performance, manage 

projects and workload, and engage constructively with the other members of the UWFC team. 


 Physical Requirements: ability to move papers or supplies weighing up to 20lbs. 

 NC Driver’s license and auto insurance are required. 

 This is a hybrid posi"on; minimum of 4 days in the office. 

 FLSA Status: Exempt 


We offer a full health benefit package with 12 paid holidays, PTO, 401K, &amp; defined 

contribu"on plan. 

EOE

United Way Forsyth County

Fundraising Data and Administrative Coordinator

Overview:&nbsp;Do you want to help meet the tangible needs of local nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time GIV Warehouse Associate. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 280 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients.&nbsp;Key Responsibilities:<ul><li>Maintain a clean, organized, and safe warehouse environment, following all safety protocols.&nbsp;</li><li>Communicate effectively and positively with not-for-profit agencies, volunteers, and local donors; build strong relationships.&nbsp;</li><li>Regularly consolidate, refill, and adjust locations of merchandise in the warehouse.</li><li>Support warehouse staff with volunteer groups, donation pick-ups, and duties needed for accurate inventory control.</li><li>Perform outbound counts for the items being obtained by the non-profit agencies.</li><li>Assist with various other tasks necessary to ensure GIV program is successful and impactful.&nbsp;</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds. The work environment will include exposure to hot temperatures during summer months.</li><li>Prior warehouse job experience of at least 1 year is preferred</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift safely and efficiently.</li><li>Must be OSHA-10 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills; ability to identify and resolve issues related to inventory or warehouse operations.</li><li>Able to manage multiple projects simultaneously while maintaining a very strong attention to detail</li><li>Capable of working effectively with limited supervision</li><li>Growth mindset</li><li>Self-motivated with a very strong work ethic</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency should drive their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “GIV Warehouse Associate” in the subject line.Application Deadline: For priority consideration, apply by October 15th, 2025; position will remain open until filled.&nbsp;More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;

Warehouse Associate

Why Join United Way of Central Florida?Imagine a career where your work directly contributes to positive change in your community. At United Way of Central Florida (UWCF), we are committed to improving lives and strengthening communities through strategic investments, collaborative initiatives, and impactful programs. Join a dedicated team in a mission-driven environment that offers professional growth, meaningful work, and competitive benefits.Position OverviewAs our Resource Development Coordinator (Highlands County), you’ll support the annual campaign and year-round donor engagement through detail-oriented administrative support, data/CRM work, and warm, service-minded support for donors, volunteers, and partners.Key ResponsibilitiesAdministrative &amp; Meeting Support<ul><li>Manage calendars, schedule appointments, coordinate logistics, draft agendas, prepare materials, and transcribe minutes (including Advisory Board).</li><li>Track action items and follow up to completion.</li><li>Draft, proof, and format correspondence, proposals, thank-you and birthday cards, and other stewardship pieces.</li></ul>Donor &amp; Campaign Operations<ul><li>Support year-round campaign tasks: prospect lists, mail merges, pledge processing, acknowledgments, and stewardship touchpoints.</li><li>Coordinate presentations and site visits: scheduling, packets, slide decks, printing, and supplies.</li><li>Serve as the friendly first point of contact for Highlands County donor inquiries.</li></ul>Data, CRM &amp; Reporting<ul><li>Maintain accurate donor/account/pledge records in the CRM (Andar preferred; Salesforce NPSP, Raiser’s Edge, etc. welcome).</li><li>Run standard and ad-hoc reports; analyze trends; uphold data hygiene and confidentiality.</li><li>Build campaign lists, exports, and simple dashboards; use Excel proficiently (filters, pivot tables, v-lookups).</li></ul>Events &amp; Affinity Groups<ul><li>Plan and execute meetings and events (invites/RSVPs, venue/A/V, catering, run of show, check-in, signage, supplies).</li><li>Provide hands-on support for signature fundraising events (e.g., sponsorship &amp; auction item tracking, on-site logistics).</li><li>Coordinate Women United programming (meetings, communications, calendars, stewardship).</li></ul>Volunteer &amp; Community Engagement<ul><li>Support volunteer coordination for campaign/events; ensure clear instructions, materials, and appreciation.</li></ul>Logistics<ul><li>Perform occasional local courier tasks (pick up/deliver envelopes, forms, sponsorships, or auction items).</li></ul>Other<ul><li>Uphold confidentiality, data security, and brand standards.</li><li>Evening/early morning/weekend work may be required during peak seasons.</li></ul>Qualifications &amp; Skills<ul><li>Education/Experience: Associate degree (AA) or 3+ years relevant nonprofit or fundraising operations/administrative experience (or a comparable mix).</li><li>CRM: Comfort with a fundraising CRM (Andar strongly preferred).</li><li>&nbsp;Public Speaking:&nbsp;Comfortable and confident speaking to groups (volunteers, donors, committees, or community gatherings).</li><li>Microsoft Office: Advanced Excel plus proficiency in Word, Outlook, and PowerPoint.</li><li>Communication: Clear, professional writing and confident, service-oriented verbal skills.</li><li>Organization: Ability to manage multiple priorities and deadlines with accuracy and discretion.</li><li>Judgment &amp; Confidentiality: Sound judgment handling sensitive information.</li><li>Transportation: Valid driver’s license, reliable transportation, and ability to travel locally in Highlands County.</li></ul>Preferred<ul><li>Experience supporting a development director or major gifts/corporate/campaign program.</li><li>Event coordination (run of show, vendor coordination, volunteer management).</li><li>Affinity group and committee/board administration experience.</li><li>Familiarity with pledge processing, sponsorship tracking, and basic fundraising KPIs.</li></ul>Core Competencies<ul><li>Donor Service Mindset • Data Accuracy &amp; Insight • Project Management • Collaboration • Adaptability</li></ul>Pay &amp; BenefitsStarting hourly salary range is $18.50 - $20, based on experience and qualifications.&nbsp; Our work week is 37.5 hours.Comprehensive benefits package, including paid time off and professional development opportunities.Join Our TeamIf you are passionate about community impact and thrive in an administrative support role, we encourage you to apply!&nbsp; Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a>&nbsp;to take the first step toward joining our mission-driven team!Inclusion at UWCFAt UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Coordinator, Resource Development (Highlands County, FL) 

POSITION SUMMARY(Eligible for Hybrid/ 4 days in office, 1 day remote - Alexandria, VA)A true self-starter, UWW’s Executive Assistant to the President &amp; CEO engagements, directly manages and owns scheduling, travel support, content creation, and relationship management for our President &amp; Chief Executive Officer (“CEO”). This experienced, seasoned professional must be &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; adept at anticipating needs and initiating actions as issues arise and priorities shift. &nbsp;Our successful incumbent will be an agile, high-energy professional. They will bring exemplary organizational skills, near flawless attention to detail, the poise and discretion necessary to manage relationships at the highest level, and the agility and flexibility required to manage the affairs of a CEO with an extremely high volume of internal and external priorities.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Manage high-level relationships with a range of UWW stakeholders, to include United Way Network volunteers, and executives; national and worldwide nonprofit and corporate senior executives; high-level partners and donors, and UWW Board members; own the resolution of requests for and from the CEO as they relate to the CEO’s time, positioning, and participation in various events, meetings, and trips.</li><li>Develop and maintain protocols and processes for engaging CEO and securing appointments.</li><li>Proactively oversee the strategic use of the CEO’s time, seeking to maximize time directed toward activities aligned with the CEO’s priorities and vision, and identifying potential opportunities for reframing or delegation of other inquiries.&nbsp;</li><li>Identify and collaborate with content managers, producing and/or compiling final preparation/briefing materials for CEO.</li><li>Ensure that all materials needed in preparation for a meeting or other engagement meet the standards for use by the CEO, often requiring editing of and working with staff on meeting objectives and requirements.</li><li>Coordinate in detail the travel and logistical arrangements for all of the CEO’s meetings and conferences. Research and reserve all travel arrangements including ground and air, secure all travel documents (visas, passports, etc.), and maintain vigilant availability to address / resolve travel issues or accommodate unplanned changes.</li><li>Provide support to the CEO while on travel and limited support for staff traveling with CEO, to include logistical coordination and continual communication in real/appropriate time. May require travel on a case-by-case basis.</li><li>Make recommendations to solve highly complex problems requiring research and information from multiple sources or advanced knowledge, in a thorough and timely manner. Such problem solving requires analysis and interpretation of widely varying situations, referencing a variety of policies, precedents, and past practices, and the creativity necessary to reach resolution through unique approaches. Achieve resolution through unique approaches and/or.</li><li>Exercise discretion, integrity, and poise in dealing with a range of confidential or sensitive issues.&nbsp;</li><li>Plan and/or project manage events that involve the CEO. This may require working with staff from various departments to develop the structure and execution of events in addition to the involvement of the CEO.&nbsp;</li><li>Collaborate with the Communications staff within the Executive Office, and other staff across the organization, to ensure the development of such content as speeches, presentations, talking points, briefing documents, and other communications, to meet the objectives of the CEO’s engagements. This requires an understanding of the goals of meetings and/or events and may necessitate independent research and content development to prepare the CEO for their role.</li><li>Manage Executive Office operating remotely at national United Way conventions, to include providing support for attending Board members as needed.</li><li>Participate in regular Executive Office Meetings; maintain updated trackers and folders and maintain superb organization of pending requests for the CEO’s time.&nbsp;</li><li>Demonstrate a clear and professional communication style both in written and verbal form.&nbsp;</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>High school diploma required; bachelor’s degree preferred.</li><li>Ten&nbsp;years of advanced level administrative experience in a similar role, including experience directly managing the calendar and travel needs of a senior executive.</li><li>Strong skills in Microsoft Office suite, computer, and Internet research skills.</li><li>Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.&nbsp;</li><li>Sensitivity to confidential matters required.&nbsp;</li><li>Attention to detail is essential.&nbsp;</li><li>The ideal candidate will have strong communication skills (written and verbal), and a clear ability to multi-task in a fast-paced environment.</li><li>Ability to be responsive after hours (depending on the CEO’s travel).&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $140,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Executive Assistant to the President & Chief Executive Officer

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

Director of Facilities and IT

United Way of Greater Cincinnati (UWGC) has an immediate opening for Senior Program Manager who will play a pivotal role in driving and managing cross-functional initiatives to further our mission. You will be responsible for overseeing the successful delivery of projects, assessing capacity issues, and improving processes across the organization.
Key Areas of Responsibility:
Drive and Manage Cross-Functional Deliverables:
<ul><li>Lead and facilitate cross-functional teams to ensure the successful planning, execution, and delivery of projects and programs.</li>
<li>Collaborate with team members and stakeholders to identify project goals, objectives, and key performance indicators (KPIs).</li>
<li>Develop and maintain project plans, timelines, and regularly communicate progress to stakeholders.</li>
</ul>Risk Management:
<ul><li>Identify potential risks and issues related to project delivery and capacity constraints.</li>
<li>Develop and implement risk mitigation strategies to ensure successful project outcomes.</li>
</ul>Evaluate Capacity Issues:
<ul><li>Assess the organization's capacity and resource allocation to ensure efficient project execution.</li>
<li>Identify potential resource gaps or bottlenecks and work with leadership to address them.</li>
<li>Develop strategies to optimize resource allocation.</li>
</ul>Identification of Process Issues/Breakdowns and Development of New SOPs:
<ul><li>Analyze existing processes and workflows to identify areas of inefficiency, bottlenecks, or breakdowns.</li>
<li>Collaborate with teams to develop and implement new standard operating procedures (SOPs) and best practices to streamline operations.</li>
<li>Continuously monitor and evaluate the effectiveness of new SOPs, making improvements as necessary.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Build and maintain strong relationships with key stakeholders, including staff, volunteers, donors, and external partners, when applicable.</li>
<li>Provide regular updates to leadership and stakeholders on project status, risks, and opportunities.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of 7 plus years of proven experience in program management, business operations, or a related role.</li>
<li>Demonstrated proficiency in Microsoft Office/Teams; SCRM experience preferred.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Innovative thinker with a track record of translating strategic thinking into inclusive actions plans and results.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Extended viewing of computer monitors.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Salary starting $75,000 annually plus competitive benefits package.
Applicants should apply by Thursday, October 12, 2023, via the link below:
<a href="https://jobapply.page.link/axFfP" target="_blank">https://jobapply.page.link/axFfP</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

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