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United Way of Southern Kentucky 211 manages the region’s most comprehensive resource database of health and human services. The 211 Database Specialist plays a key role in maintaining and expanding this database, ensuring individuals and families seeking assistance can quickly and accurately connect with the services they need. By curating and maintaining the UWSK 211 database, this role directly supports the contact center specialists, community partners, and digital platforms that help thousands of residents navigate social services.&nbsp;KEY RESPONSIBILITY AREAS:1. Follow processes that assure the accuracy, consistency, integrity, and timeliness of the database.2. Gather, update, and enter data for new and existing community resources.3. Use excellent grammar and writing skills to encapsulate and describe the details of agencies’ services, eligibility requirements, application process, etc.4. Assist the 211 Director of Operations and the 211 Contact Specialist in keeping up to date with practices for maintaining the resource database and updating the policy and procedures documents as needed.5. Adhere to Inform USA standards, UWSK’s style guide and inclusion policy, and the 211 Human Services Indexing System.6. Conduct routine and annual agency updates, checking for accuracy, consistency, and duplicate entries.7. Review and process agency submissions, ensuring data integrity and accessibility.8. Identify new services and seasonal programming opportunities to expand the database and enhance community support.9. Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc.10. Maintain comprehensive knowledge of the taxonomy system used for the resource database.11. Proactively collect updates from agencies, prioritizing high-impact services to meet evolving community needs.12. Engage with agencies to encourage participation in the 211 database and follow up on non-responsive organizations to maintain up-to-date records.13. Provide backup support in the 211 Contact Center as needed.

211 Database Specialist

POSITION SUMMARY Provide comprehensive administrative and operational support to the Individual Development team, including implementation of an annual fundraising drive, solicitation volunteer coordination, data management, and departmental communications. &nbsp; KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Assist with the launch of HFUW’s annual fundraising drive that will support donor retention, renewal, and acquisition of individual donors.</li><li>Support the recruitment and coordination of solicitation volunteers to meet program and participation goals, ensuring timely engagement, clear communication, accurate tracking, and fulfillment of administrative requirements.</li><li>Administer the Individual Development’s prospecting process in partnership with the Technology team to ensure accurate data management, tracking, and identification of giving opportunities.</li><li>Update and maintain the Customer Relationship Management (CRM) system.</li><li>Assist with providing detailed reporting on individual solicitation outputs and outcomes.</li><li>Handle administrative tasks for the Individual Development team mailings, including editing, printing, assembling, and coordination.</li><li>Answer and coordinate inbound communications related to the Development and External Relations team.</li><li>Support the departments’ onsite and offsite events and meetings (scheduling meetings, managing attendance, preparing materials, room setup, and developing meeting minutes).</li><li>Work with the Donor Relations team to ensure timely recognition of donor gifts, to maximize revenue, and enhance donor loyalty.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with other departments to ensure consistent brand representation.</li><li>Process vendor payment and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.</li><li>Research, order, and track department inventory and supplies.</li><li>Provide back-up support to the Development and External Relations team.</li><li>Stay informed about HFUW’s services, products, and the key issues affecting the communities we serve.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>One year of experience in administration and annual fund or development preferred.&nbsp;</li><li>Fundraising, volunteer management, social services, fundraising, or sales experience preferred.</li><li>Ability to engage C-Suite donors and prospects while building and maintaining relationships.</li><li>Public speaking skills with the ability to confidently address large groups preferred.</li><li>Intermediate experience with Microsoft Office required, with advanced experience in Excel preferred.</li><li>Fundraising CRM database experience preferred.</li><li>Customer service skills and experience required.</li><li>&nbsp;Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.</li><li>Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.</li><li>Strong proofreading skills required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally bending, stooping, or kneeling.</li><li>Occasionally lifting and moving items weighing up to approximately 30 pounds.</li><li>Occasionally ascending or descending stairs, ramps, and the like.</li><li>Occasionally traveling to the office or offsite location.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>Occasionally working in an outdoor environment with high or low temperatures.</li><li>Occasional early mornings, evenings, and weekend hours.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

 Coordinator, Development

ABOUT USUnited Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level changes. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.JOB SUMMARYAudit to ensure accurate review and data entry of campaign reports, cash/checks, direct bills, and credit cards to Andar pledge database for the annual Community at Large and Public Sector Campaigns. Assist with the daily processing of credit cards and cash receipts and reconciliations.PRIMARY DUTIES AND RESPONSIBILITESCampaign Responsibilities:<ul><li>&nbsp;Exercise independent judgement to assure the accuracy and integrity of the total campaign reported to the public and audited by outside CPA firm.</li><li>Public Sector Campaigns to include State, School, City, County Employee Campaigns.</li><li>Receive and process campaign reports, cash/checks from local businesses, individual donors, agencies, and public sector accounts.</li><li>Input and maintain organization and individual pledges through edits and postings.</li><li>Input and maintain control of Leadership donations, direct bills, and credit card pledges.</li><li>Scanning campaign reports to Save in SharePoint.</li><li>Audit campaign reports upon completion of data entry by IS for accuracy of direct bills, credit cards and cash receipts.</li><li>Investigate and write up any campaign discrepancies. Resolve errors and have corrections posted in Andar and the General Ledger.</li><li>Audit campaign documents for total accuracy.</li><li>Update and maintain manuals, deposit slips, receipt books and campaign forms for Audit area.</li><li>Assist with Final reconciliation of campaign audit to the General ledger.</li></ul>Credit Cards<ul><li>Assist with the processing of credit card payments for all campaigns and special events.</li><li>Assist with the review of credit card processor’s daily postings for accuracy.</li><li>Review Stripe credit card entries processed by online website transactions.</li></ul>Other Duties as assigned:<ul><li>General Ledger and Financial statement reconciliation.&nbsp;</li><li>Campaign Window Cashier and processor.</li><li>Apply cash receipts and credit cards to pledge receivable accounts.</li><li>Assist Public Sector accounting with input after campaign close.</li><li>Collect and send out IRS tax Letters to donors in January for payments made in the previous year.</li></ul>EDUCATION AND EXPERIENCE<ul><li>High school diploma or GED and 4 years of community related work experience; or a bachelor’s degree from an accredited college or university; or 2 years of community related work experience plus an associate degree.</li><li>0 -3 years’ work experience in a team atmosphere working with business operations and accounting functions, like those outlined above, preferred.</li><li>Strong relationships in the nonprofit, public and private sectors a plus.</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION<ul><li>Good communication and problem-solving skills.</li><li>Strong ability to work with people from diverse backgrounds preferred Experience in working effectively in multicultural environments.</li><li>Professional demeanor, confident and goal oriented.</li><li>Self-motivated and creative.</li><li>Strong organizational skills</li><li>Ability to manage multiple deadlines and priorities and problem-solve issues as they arise.</li><li>Proficient in Microsoft Office Suite.&nbsp;</li><li>Competence with Adobe Products Suite, preferred.</li></ul>UNITED WAY COMPETENCIESCore Competencies (all United Way Professionals):Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward&nbsp;BENEFITS<ul><li>Employer-subsidized healthcare plan with employer-funded HRA offered.</li><li>Group dental, vision, life insurance and other insurance products available.</li><li>Paid holidays, personal and sick leave time.</li><li>403(b) retirement plan with employer matching available.</li></ul>WORK ENVIRONMENT<ul><li>Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures.</li><li>Extended work on personal computing equipment, telephone, multi-functioning printer and calculator.</li><li>Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally.</li><li>Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours.</li></ul>PHYSICAL DEMANDS<ul><li>Sedentary work on a PC; sitting for extended periods of time, routinely.&nbsp;</li><li>Movement within the office and during external meetings and events, regularly.</li><li>Bends, stoops and twists, occasionally.</li><li>Exerts up to 25 lbs. of force, occasionally.</li><li>Facilitates, presents and collaboratively interacts with others, routinely.</li><li>Perform repetitive tasks, i.e., typing and texting, routinely.</li></ul>The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.APPLYTo submit your application visit&nbsp;<a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY" target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY</a>.<ul><li>Applications WILL NOT be accepted via email.</li><li>Contact&nbsp;<a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.</li></ul>United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.&nbsp;United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.&nbsp;United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 |&nbsp;<a href="http://www.uwsatx.org/" target="_blank">www.uwsastx.org</a>&nbsp;

United Way of San Antonio and Bexar County

Pledge Processing Specialis

About United Way:United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone-across races and ethnicities-to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and a discretionary employer base contribution, a generous PTO policy which includes extended holiday time and summer hours.Position Overview:The Manager of Corporate Partnerships is an integral part of the Corporate Partnerships team within the Development division, charged with securing funds from leading corporations and strengthening relationships within the portfolio. The Manager will support the work of the Corporate Partnerships team and serve as the key liaison between the Individual Giving team and other organizational departments such as Finance and Marketing &amp; Communications.The Manager will report to the Senior Director, Corporate Partnerships and will help drive accountability for the team's plan to engage the corporate community across all United Way donor acquisition models (corporate model, workplace campaigns, leadership events, affinity groups, community engagement, etc.). The successful candidate has experience working within nonprofit development or business development, possesses exceptional attention to detail, and has a desire to help build and strengthen key external relationships across the region.The outward-facing role requires the candidate to have business development or fund development experience, leadership abilities, and willingness to open doors to personal and professional networks to drive new investments.Key Responsibilities:Portfolio/Revenue generation<ul><li>The Manager will manage a portfolio of corporate partnerships, working to build relationships and supporting corporate campaign managers and CSR leaders in the planning and execution of successful fundraising initiatives. Develop goals for managing and raising funds, with a focus on unrestricted dollars.</li><li>Using a project management approach and coordinating an internal project team, the Manager of Corporate Partnerships will oversee a portfolio of corporate partnerships, focusing on corporate philanthropy, workplace giving campaigns, and event sponsorships</li><li>In addition to implementing a relationship management strategy, the manager is expected to contribute to setting annual fundraising targets for each corporate partnership.</li><li>The Manager will also be responsible for developing and activating lists of new prospective partners, including identifying key senior executives, corporate campaign managers and CSR leaders for outreach from the Corporate Partnerships team.</li><li>Internal communication: Based off indications from relationships with corporate partners the Manager is expected to provide monthly projections against goal, with a strong emphasis on understanding and follow-up of revenue projected but not yet processed.</li></ul>Relationship/Volunteer Management<ul><li>The Manager will manage the work of numerous United Way volunteer fundraising groups including, but not limited to the Real Estate, Private Equity/Venture Capital, and Emerging Leaders committees. The Manager will govern the project plan for various committees' work. The Manager will coordinate and prepare for all committee meetings with strategic oversight provided by the senior members of the Development team. Additionally, the manager will serve as regular point of contact as they engage external stakeholders.</li><li>Attend and participate in community events to strengthen United Way's presence and establish and grow relationships.</li></ul>Administrative &amp; Team Collaboration<ul><li>The Manager must be able to work successfully across the Development Department and other UW departments to coordinate and communicate support needs/requests and be able to maximize time in the community.</li><li>Must be able to engage in weekly team meetings, monthly division meetings, and organization-sponsored training and team-building events.</li><li>Taking on additional projects as needed to ensure success of the Development Division's strategic priorities.</li></ul>Requirements:<ul><li>Bachelor's Degree preferred and a minimum of 2-4 years of experience in nonprofit development or business development setting</li><li>Possess strong knowledge of CRM systems and reporting and high proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint</li><li>Strong customer service skills and detailed knowledge of customer relationship management and demonstrated ability to manage and prioritize multiple tasks simultaneously.</li><li>Effective oral and written communication skills with an ability to relate to a diverse group of individuals or organizations effectively.</li><li>Demonstrated ability to manage and prioritize multiple tasks simultaneously.</li><li>High-energy individual who takes initiative with a positive outlook who can manage ambiguity and organizational change.</li><li>Ability to manage expectations of both internal and external team members simultaneously</li><li>Demonstrated ability to gain consensus and to tie United Way impact and engagement to partner needs.</li><li>Commitment to Diversity, Equity, and Inclusion and to the mission of the United Way of Massachusetts Bay to build an economically just region.</li><li>Reliable access to the Internet and flexibility with hybrid work- currently a minimum of 1 day in the office, as well as additional in-person work for off-site meetings and events</li></ul>United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3823346-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3823346-554005.html</a>

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Manager, Corporate Partnerships

About United Way:United Way of Massachusetts Bay exists to build more equitable communities, together. With over 85 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone-across races and ethnicities-to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and a discretionary employer base contribution, a generous PTO policy which includes extended holiday time and summer hours.POSITION OVERVIEW:Reporting to the Sr. Director, Corporate Partnerships, this position supports the Corporate Partnerships team through preparation of reports and correspondence for internal and external purposes. The Coordinator, Corporate Partnerships provides database maintenance, telephone support, meeting coordination, pledge processing, managing electronic communication to staff, donors, and volunteers. This position also provides support to various organizational initiatives, some general department functions and other projects as assigned.KEY RESPONSIBILITIES:Database Management<ul><li>Serve as point-person to support Corporate Partnership's team's use of database management system (Andar). Become and stay knowledgeable by participating in trainings, utilize help guides and videos to gain deeper knowledge, field questions and coordinate with IT to get answers, as appropriate. Prepare reports maximizing information in Andar.</li><li>Prepare and review reports for workplace fundraising campaigns (including, but not limited to, 3-year history reports, individual donor reports and personalized pledge packets). Using United Way databases compile, sort, and format data for reports, cross check reports for discrepancies, upload information to database for events or opportunities.</li><li>Update and maintain records in data management system related to corporate workplace campaigns, committee volunteer assignments, and donor and new business prospect lists. Make corrections to existing records, collect information from donors and volunteers, monitor various Data Quality reports to keep information up to date for donor records.</li><li>Provide event support to regional events (The Gratitude Project, Real Estate Event, annual Oyster Harbors Golf Event)</li><li>Run reports to create warehouses, distribution lists, invitation lists; create registration page. Create articles for Marketing materials related to events. Send e-communications related to event. Run attendance reports when requested. Change status of attendees for received RSVPs.</li></ul>Administration<ul><li>Provide administrative support to Corporate Partnerships team as needed. Assist with volunteer and donor communications and various projects as may be assigned. Create and prepare various forms of correspondence (letters, memos, large mailings, emails, etc.). Maintain electronic filing systems. Manage special handling of donor groups and follow up communications.</li></ul>Customer Service<ul><li>Respond to donor and volunteer inquiries while conveying a professional manner along with a willingness to help. Provide reliable, accurate, and timely responses to questions from internal and external customers. Receive and respond directly to requests and questions from donors, volunteers, other development staff and others as needed. Research and verify information to ensure accuracy and reliability of the data. In rare exceptions, when unable to address donor or volunteer needs, forward inquiries and requests to appropriate staff person.</li><li>Manage unsubscribe requests: Monitor unsubscribe report and update Andar records for contact rules.</li></ul>Development Support<ul><li>Process workplace campaign pledges. Receive and submit pledges to finance using correct forms and methods. Inform Corporate Partnerships team and Relationship Managers of pledges received.</li></ul>REQUIREMENTS:<ul><li>Minimum 2-3 years administrative development support experience in either the private or non-profit sector.</li><li>High proficiency in a Microsoft Office environment required, specifically Excel. Experience with data management systems strongly preferred.</li><li>Strong organizational skills with demonstrated ability to manage and prioritize multiple tasks and priorities. Ability to work independently and in teams a must.</li><li>Exceptionally detail oriented.</li><li>Commitment to accountability and execution.</li><li>Strong customer service skills.</li><li>Adept in data management and analytics.</li><li>Demonstrated ability to build strong internal partnerships across the entire organization and the ability to influence others.</li><li>Ability to think creatively and solve problems.</li><li>Ability to be flexible and adapt quickly to changing environment.</li><li>Commitment to Diversity, Equity, and Inclusion and to the mission of the United Way of Massachusetts Bay</li><li>Reliable access to the Internet and flexibility with hybrid work, currently a minimum of 1 day in the office, as well as additional in-person work for off-site meetings and events</li></ul>United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3823353-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3823353-554005.html</a>

Coordinator, Corporate Partnerships

The Free File Program Manager is a member of United Way of Pickens County’s Community Impact team and is responsible for all operational aspects of the Free File program (Volunteer Income Tax Assistance/VITA). Key responsibilities include hiring and supervising support personnel, training and managing volunteers, promoting the program, and building partnerships with local organizations.This is a full time position with a salary range of $45,000-$55,000 depending on experience.

United Way of Pickens County

Free File Program Manager

SummaryAs the Executive Director of United Way, you will play a pivotal role in leading our mission to ignite the desire in everyone to improve lives. Located in Sault Ste. Marie, this position is crucial for driving strategic initiatives, fostering community partnerships, and ensuring the effective management of our programs.Responsibilities<ul><li>Develop and implement strategic plans to advance United Way's mission and goals while maintaining global brand standards.</li><li>Oversee project management to ensure effective delivery of community programs that align with the current needs of the region.</li><li>Lead process improvement initiatives to enhance operational efficiency while maintaining a positive internal culture.</li><li>Provide strong leadership to staff and volunteers, fostering a respective, collaborative environment.</li><li>Engage with the Board of Directors to align organizational strategies with community needs.</li><li>Drive business development efforts to secure funding and resources for programs.</li><li>Negotiate partnerships with local organizations and stakeholders.</li></ul>Requirements<ul><li>Proven experience in strategic planning and project management within a non-profit or similar environment.</li><li>Demonstrated leadership skills, with experience in senior leadership roles preferred.</li><li>Strong operational management skills with a focus on process improvement.</li><li>Excellent communication and negotiation abilities.</li><li>Ability to manage multiple priorities while maintaining attention to detail.</li><li>Knowledge of Chippewa, Luce, and Mackinac counties</li></ul>If you are passionate about making a difference in your community and have the vision to lead transformative change, we invite you to apply for the Executive Director position today.United Way of the Eastern Upper Peninsula is an equal opportunity employer.This role requires the ability to travel regularly within the Eastern Upper Peninsula and occasionally within the state of Michigan.Please include a cover letter with your submission.Questions regarding the position may be directed to <a href="mailto:michael@unitedwayeup.org" target="_blank">michael@unitedwayeup.org</a>Job Type: Full-timeBenefits:Flexible schedulePaid time offWork Location: In person

United Way of the Eastern Upper Peninsula

Executive Director

POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.&nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

211 & Crisis Services Specialist

Executive Assistant, Resource DevelopmentDepartment: RDSupervisor: Chief Engagement OfficerStatus: Hourly, Nonexempt, Full-time (37.5 hours per week)Rate Range: $27 – $30 / HourLocation: UWGLV OfficePosition Description Executive AssistantProvide executive support to the Chief Engagement Officer and a (future) Chief Philanthropy Officer and administrative support to the fundraising team.&nbsp;Responsibilities include:&nbsp;<ul><li>Manage schedules and prepare executives for meetings</li><li>Act and communicate on behalf of executives</li><li>Administrative and tactical tasks: expense reports, agendas, donor profiles</li><li>Assist with planning, host and co-facilitate team meetings, cabinet and committee meetings being led by executives</li><li>Provide excellent customer service for volunteers, donors and partners including relationship building with their admins and CRM maintenance in donor database</li><li>Provide general org-wide administrative support as a member of the Admin team</li></ul>Work Experience and/or Education&nbsp;Required&nbsp;Five plus years’ progressively responsible administrative/secretarial work experience in support of an executive; education considered in lieu of experience.Skills&nbsp;Required<ul><li>Familiarity with fundraising, revenue development and/or client relations,</li><li>Proficient user of general office equipment,</li><li>Knowledge of business English correspondence, correct punctuation, and grammatical usage,</li><li>Proficient in the latest Microsoft Office Environment (Word, Excel, PowerPoint, Outlook),</li><li>Understanding of and commitment to the mission, vision, and goals of United Way.</li></ul>Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.Benefits PackageIn addition to the base pay and annual merit increases this position is eligible for a full benefits package including subsidized medical, vision and dental insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.Work LocationThis position is based in person at the UWGLV office in Allentown, PA for at least 60% of the work schedule.

United Way of the Greater Lehigh Valley

Executive Assistant

Accounts Receivable AssociateLocation: Lakeland, FL Status: Full-Time | On-Site Salary Range: $23 - $26/hour (based on experience) Reports to: Manager, Donor ServicesWhy Choose United Way of Central Florida?At United Way of Central Florida (UWCF), we are driven by a shared mission: to improve lives and strengthen our community. We bring passion and purpose to everything we do -- guided by the values of integrity, impact, collaboration, accountability, and being truly mission-driven. Here, your work will matter. You’ll join a supportive, high-performing team in a role that blends meticulous attention to detail with meaningful purpose. We offer excellent benefits and opportunities to grow your career in nonprofit finance.Position OverviewThe Accounts Receivable Associate supports accurate and timely processing of donor pledges and payments in our CRM system (Andar), while also providing excellent customer service to donors, agencies, and internal teams. This role is essential to maintaining the integrity of our donor database and financial records.&nbsp;Key ResponsibilitiesAccounts Receivable &amp; Campaign Processing<ul><li>Receive, record, and process all donor pledges, payments, designations and campaign receipts accurately in Andar.</li><li>Prepare and verify daily bank deposits and maintain documentation for all cash/check receipts.</li><li>Audit campaign envelopes to ensure completeness and accuracy.</li><li>Import and reconcile credit card transactions and other campaign payments.</li><li>Set up recurring credit card subscriptions and follow up on declined transactions.</li><li>Prepare and distribute tax receipts, invoices, and pledge reminders (direct and payroll).</li><li>Maintain data quality and consistency within Andar CRM.</li><li>Review, file, and maintain donor pledges (physical and electronic) in accordance with document retention policy.</li></ul>Donor &amp; Partner Communication<ul><li>Serve as a point of contact for donors, agencies, company representatives, and internal Resource Development staff regarding pledge and payment inquiries.</li><li>Respond to questions submitted via phone, email, or Agency Portal in a timely and professional manner.</li><li>Collaborate with the Community Impact and Resource Development teams to ensure accurate donor and grant data processing.</li></ul>Financial &amp; Team Support<ul><li>Support monthly pledge reconciliations and year-end closeout.</li><li>Help analyze donor accounts for collections and coordinate resolution efforts.</li><li>Support the annual budget process by gathering financial data and reports.</li><li>Assist in training seasonal or temporary staff on campaign envelope processing.</li><li>Organizational Participation</li><li>Uphold financial policies, procedures, and internal controls.</li><li>Collaborate with team members to achieve department and organizational goals.</li><li>Actively contribute to a positive and mission-driven team culture.<ul><li>Associate degree in Accounting, Business, or related field.</li></ul></li></ul>What We’re Looking ForRequired:<ul><li>Minimum 2 years of experience in accounts receivable, accounting support, or financial data entry.</li><li>Proficient in Microsoft Office, especially Excel (formulas, data sorting, lookups).</li><li>Excellent organizational, interpersonal, and communication (oral and written) skills.</li><li>Ability to manage multiple tasks, meet deadlines, and maintain accuracy.</li><li>Strong attention to detail and commitment to data integrity.</li><li>Ability to work both independently and as part of a team.</li></ul>Desired:<ul><li>Bachelor’s degree in Accounting, Business Administration, or related discipline.</li><li>Experience working in a nonprofit or donor-driven organization.</li><li>Familiarity with Andar or other donor management/CRM systems and Microsoft CRM.</li><li>Experience with high-volume data processing, reconciliations, or collections follow-up.</li></ul>Compensation and Benefits This is a full-time, hourly role with a salary range of $23-26 per hour.Benefits include:&nbsp;• Medical, dental, and vision coverage&nbsp;• 403(b) retirement savings plan with employer match&nbsp;• Generous PTO and holiday schedule&nbsp;• Professional development and continuing education opportunities&nbsp;Ready to Make an Impact? If you're a motivated, community-minded individual eager to make a real difference, we encourage you to apply! Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a> and take the first step toward joining our mission-driven team.Inclusion at UWCF&nbsp;At UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

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