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POSITION SUMMARYCoordinate UpliftED outreach, marketing, and social media efforts, while building stakeholder relationships and facilitating events. Support program reporting, resource distribution, and success story collection.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;<ul><li>Conduct UpliftED outreach and education activities.</li><li>Attend and increase awareness of UpliftED services at interagency networking meetings with other community organizations.</li><li>Assist with the marketing UpliftED for partnership opportunities.&nbsp;</li><li>Update and maintain UpliftED website.</li><li>Update and monitor the text messaging platform.</li><li>Manage and create content for the UpliftED social media accounts.</li><li>Facilitate outreach events to increase knowledge of college readiness and persistence topics.</li><li>Maintain relationships with internal and external stakeholders.&nbsp;</li><li>Coordinate the UpliftED meetings.</li><li>Develop in-depth knowledge of UpliftED and services focused on post-secondary education and achieving credentials.</li><li>Assist with providing reporting on program outputs and outcomes.&nbsp;</li><li>Participate in meetings to gain updates and training from the Florida College Access Network (FCAN) as required.</li><li>Coordinate distribution of UpliftED equipment and supplies.</li><li>Assist in collecting participant success stories to highlight program achievements.&nbsp;</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.&nbsp;</li><li>May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTSJob requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree.&nbsp;</li><li>One year of experience in working with high school and/or college students preferred.</li><li>Intermediate experience with Microsoft Office required</li><li>Experience in Canva and Square Space preferred.&nbsp;</li><li>Database experience preferred.&nbsp;</li><li>Customer service skills and experience required.&nbsp;</li><li>Ability to edit, complete, and assemble reports.&nbsp;</li><li>Attention to detail and accuracy.&nbsp;</li><li>Analytical skills preferred.&nbsp;</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.&nbsp;</li><li>Strong proofreading skills preferred.</li><li>Ability to utilize organizational skills effectively.&nbsp;</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li><li>Bilingual is a plus.&nbsp;</li></ul>COMPETENCY REQUIREMENTSCommunications - Ability to communicate effectively.&nbsp;Business Ethics - Ability to work with integrity and ethics.&nbsp;Judgment - Ability to use sound judgement.&nbsp;Initiative - Ability to take initiative.&nbsp;Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDSPhysical demands include:&nbsp;<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.&nbsp;</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally traveling to the office or offsite location.&nbsp;</li><li>Occasionally lifting and moving of items weighing up to approximately 30 pounds.</li><li>Occasionally bending, stooping, or kneeling.</li></ul>WORKING CONDITIONSWorking conditions include:<ol><li>Hybrid inside working environment.&nbsp;</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ol>

Coordinator, UpliftED

MISSION UNITED PROGRAM COORDINATORThe Mission United Program Coordinator is responsible for the success of Mission United, an initiative of United Way of the CSRA. This program is dedicated to supporting those who have served and their families.&nbsp; The emphasis is on providing care coordination to connect them with essential health and human services. The coordinator will play a key role in supporting the Mission United Veteran Services Navigators, ensuring effective resource distribution, and tracking client outcomes. Additionally, the coordinator will foster and manage partnerships with stakeholders that help connect veterans to vital services.DUTIES AND RESPONSIBILITIES:The Mission United Program Coordinator’s primary responsibilities include managing the Mission United program, recruiting and overseeing volunteers, ensuring compliance requirements to funders are met, public awareness, building community partnerships, and handling program reporting and documentation.<ul><li>Program Coordination:<ul><li>Manage daily operations of the Mission United program.</li><li>Monitor and assist in developing a program budget to ensure smooth, efficient, and cost-effective operation.</li><li>Handle administrative duties related to public relations.</li></ul></li><li>Volunteer Recruitment and Management:<ul><li>Recruit, train, and supervise volunteer Navigators, ensuring they effectively serve veterans in need of assistance.</li><li>Organize and lead Navigator orientations and training sessions.</li><li>Maintain a positive, supportive environment for volunteers.</li></ul></li><li>Compliance and Documentation:<ul><li>Maintain accurate records, including client interactions and outcomes, volunteer hours, and program activities.</li><li>Submit all necessary documentation, forms, and reports as required by funders.</li></ul></li><li>Program Reporting and Evaluation:<ul><li>Track and report key performance metrics (volunteer engagement, client satisfaction, program outcomes).</li></ul></li><li>Stakeholder Relations:<ul><li>Build and maintain relationships with community partners and stakeholders.</li><li>Serve as a liaison between volunteers, clients, and United Way.</li></ul></li><li>Other Duties:<ul><li>Attend meetings, trainings, and events related to the Mission United program.</li><li>Collaborate with community partners to improve program operations and identify new opportunities.</li></ul></li></ul>QUALIFICATIONS:<ul><li>Proven experience in program coordination and volunteer management.</li><li>U.S. military veteran or immediate family member of a military service member (active duty, retired, or reservist) from any branch of the U.S. Armed Forces, including the Coast Guard and National Guard, preferred.</li><li>Experience working with veterans or veteran-related services is highly desirable.</li><li>Strong organizational, communication, and time management skills.</li><li>Excellent communication skills, both written and verbal, along with strong interpersonal abilities.</li><li>Ability to work independently and as part of a collaborative, team-oriented environment.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook); remote work tools experience is a plus.</li></ul>WORKING CONDITIONS:<ul><li>Reports to the Director of Community Impact</li><li>Will be located at the First Stop</li><li>Attending resource events is a must.&nbsp; Requires the ability to setup at event locations</li><li>Reliable transportation is required.</li></ul>Salary Range - $38,000 - $40,000Benefits:&nbsp;<ul><li>Employee pays $40/pay period for single coverage for medical, dental and vision insurance.</li><li>11 paid holidays and 3 weeks accrued PTO annually</li><li>$30/month Remote Supplement</li></ul>Please send Cover letter and resume to <a href="mailto:HR@uwcsra.org" target="_blank">HR@uwcsra.org</a>

United Way of the CSRA

Mission United Program Coordinator

Provides administrative support to the Michigan Association of United Ways and Michigan 2-1-1 and&nbsp; performs other necessary tasks for office administration. Position is part time at 20 hours per&nbsp; week. Additional in- person meetings and events will be required periodically. While this position&nbsp; is primarily remote it requires reporting to the Lansing office on an occasional basis to carry out&nbsp; the functions of the job. The Position is recognized under OPEIU Local 459 agreement. &nbsp;

Michigan Association of United Ways

Administrative Support Specialist Part-Time

Overall Purpose of this Role: This relationship-focused servant leader helps to support resource development and fundraising strategies on the Virginia Peninsula. This position oversees the United Way of the Virginia Peninsula volunteerism efforts, affinity programs, and donor relationships. &nbsp;As the community fundraiser, funds raised by UWVP are mobilized and leveraged to support direct-service nonprofit organizations, build and support collaborative solutions, and to ensure that households in our community can access assistance for basic needs and long-term supports. The Donor Relations Manager has a critical role in creating unforgettable experiences that resonate with our donors and volunteers, driving meaningful change.Volunteerism • Leads United Way’s annual Day of Caring volunteer event alongside volunteer committees, sponsors, and other staff • Works to connect individuals and groups to volunteer projects available on the Virginia Peninsula • Manages and promotes Volunteer Peninsula, an online volunteer engagement platform • Assists local nonprofit organizations in posting projects and recruiting volunteers • Support UWVP outreach efforts associated with workplace campaigns and community impact in order to mobilize volunteers • Build and uphold organization-wide best practices for volunteer management and retention Donor Retention • Build, manage, and grow a portfolio of donor accounts for the purpose of stewarding and cultivating new and ongoing relationships • Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities • Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition, but that educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving • Support and leverage workplace campaigns and other resource development strategies to provide continual donor communications and engagement &nbsp;Affinity Programs • Harness the power of donor communities to increase giving and amplify their impact in our community o Emerging Leaders Society (ELS): A group of passionate, like-minded, community-focused professionals under the age of 40 who serve our neighbors in need and develop as active advocate leaders for change o Women United (WU): Women United harnesses the power of women to improve the quality of life for women and children on the Virginia Peninsula • Facilitate affinity group programming that provides opportunities for volunteerism, networking, and enrichment • Maintain and grow peer-to-peer fundraising initiatives that are founded in connectedness and impact • Develop new Affinity groups similar to ELS and WU based on research, discussions with donors, and network-wide innovationsKey Competencies • Volunteer Coordination: Proven ability to recruit and engage volunteers • Relationship Building: Ability to engage, motivate, and maintain positive relationships with donors, volunteers, community members, and colleagues • Team Player: Works well with others to achieve a shared goal, while also contributing to the team’s success • Collaborative: Understands the roles and contributions of all community sectors and mobilize resources (financial and human) through meaningful engagement • Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines • Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely and maintain high standards of quality in work • Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment • Adaptability to Change: Willingness to adapt to new process, technologies, and program requirements, and help others adjust as well • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact • Action-Oriented: Look for new solutions to old problems, take on new opportunities, and approach challenges with a sense of urgency, high energy, and enthusiasm • Responsive: Ability to respond promptly to internal and external customers, prioritize inquiries, and act as needs arise &nbsp;Qualifications and Experience: • Minimum of 3 years’ experience in nonprofit fundraising or related role • Undergraduate degree in Business Administration, Human Services, or related field • Experience working with volunteers. Preferred professional/leadership experience in the nonprofit sector • Or, a comparable combination of education and work experience • Technical proficiencies in Microsoft Office Suite, internet search engines as an end user, and social media platforms • Ability to be up and moving around for long periods of time, up to 8+ hours a day for events and independently complete event set up that may require moving up to 30 pounds • Valid driver’s license, automobile insurance, and reliable transportation This position works in-office and in the community. Remote and hybrid options are not available. Interested candidates should send their resume to <a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>.

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Donor Relations Manager

Title: 211 CoordinatorReports To:&nbsp;211 Regional Director (Northern Utah Region)United Way of Northern Utah Mission:&nbsp;We Unite people and organizations to build healthy, stable and well-educated communities where individuals, families, and neighborhoods thrive.Summary:&nbsp;The 211 Coordinator is a key member of the 211 Northern Utah Team, responsible for the comprehensive management of the 211-Database that comprises local community services and resources across three counties served by the United Way of Northern Utah (UWNU), including Weber, Morgan, and Box Elder counties. This role entails direct communication with partner organizations to ensure accurate information for 211 callers and participating in community outreach events to build relationships and gather information. This role includes responding to 211 requests through phone, text, in-person, and email and tracking data on referrals and service navigation efforts for UWNU. Strong organizational, communication, and interpersonal skills are essential, and experience in community outreach is preferred.Key Responsibilities:211 Database Management<ul><li>Monitor and continuously update highly-used community services by collaborating with local providers to ensure they are portrayed accurately in the 211 database and website. This includes activating seasonal services and reflecting changes in agencies and programs.</li><li>Conduct annual updates for all local providers in the 211 database using various communication channels. Follow InformUSA standards and statewide style guidelines to ensure compliance with contractual quality requirements</li><li>Create resource lists of local community services for special needs populations.</li><li>Address concerns of stakeholders and partners as they arise and occasionally meet with local service providers to understand services to the community.</li><li>Work with the 211 Statewide Team to implement strategic priorities in the UWNU service area.&nbsp;</li></ul>Resource Navigation &amp; Data Tracking<ul><li>Assist high-needs clients by providing short-term case management and service navigation to identify their needs and help them stabilize their situation. Conduct follow-up calls with clients. Navigating assistance requests from various channels, including calls to UWNU and the 211-connection center, walk-ins, and referrals from schools and community partners.</li><li>Oversee data tracking and reporting regarding service navigation and referrals. Collect and prepare monthly reports for the 211 statewide system.</li><li>Occasionally attend community outreach events as assigned by the supervisor to represent 211 in the community. Gather new partner information to incorporate into the database and develop relationships with local partners and clients.</li></ul>Administrative Duties<ul><li>Represent 211 on the UWNU Data Committee that focused on standardizing data practices and policies. Implement the committee’s plan for the 211 program.&nbsp;&nbsp;</li><li>Share and promote current and new services/resources awareness to internal and external partners.&nbsp;</li><li>Support United Way annual events, fundraising efforts, and other activities as assigned.</li><li>Attend UWNU Staff meetings and other team meetings as needed.&nbsp;</li><li>Perform other related duties as assigned by the supervisor.</li></ul>Required Competencies:<ul><li>Written and Verbal Communication: Strong ability to communicate in a friendly and effective manner with persons with diverse backgrounds via phone, emails, verbal conversations, reports, and presentations.</li><li>Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li><li>Tech/data Proficiency: Comfort with databases, customer relationship management software, Microsoft 365 and Google Suite.</li><li>Team Player: Works well with others to achieve a shared goal, while also contributing to the team's success.</li><li>Detail-Oriented: Strong attention to detail, ensuring accuracy and thoroughness in all tasks, with the ability to identify and correct errors, follow procedures precisely, and maintain high standards of quality in work.</li><li>Relationship Building: Ability to engage, motivate, and maintain positive relationships with community members, community partners, and colleagues.</li><li>Problem-Solving: The ability to troubleshoot issues, resolve conflicts, and adapt to changes quickly in a fast-paced environment</li><li>Adaptability to Change: Willingness to adapt to new processes, technologies, and program requirements, and help others adjust as well</li><li>Action-oriented: Look for new solutions to old problems and take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.&nbsp;</li><li>Responsive: Ability to respond promptly, prioritize inquiries, and act as needs arise.</li><li>Self-Starter: Demonstrates the ability to work independently and take initiative, by possessing a proactive approach to work, anticipating challenges, and resolving them efficiently while maintaining accountability for deliverables..</li><li>Open to Feedback: Encourages a feedback-rich environment by soliciting input and fostering open communication within the team.</li></ul>Position Requirements:<ul><li>Minimum 1 year post-secondary education/training or equivalent experience.</li><li>Bi-lingual English/Spanish</li><li>Strong customer service skills, including exceptional telephone etiquette with the ability to calmly treat partners and clients with dignity, respect, compassion, understanding, and empathy.</li><li>Comfort with technology, including typing while speaking on the phone, reviewing multiple screens, utilizing text and chat, and using Microsoft Office products, particularly Microsoft Excel and Outlook email</li><li>Ability to maintain a flexible work schedule, adjust as needed to occasional evening and weekend activities and events, and occasional local travel within the UWNU service area of Northern Utah.&nbsp;</li><li>Must possess a valid driver's license, auto insurance, and daily access to a reliable vehicle to fulfill job responsibilities, including occasional travel within the service area (mileage reimbursed).</li></ul>Preferred Qualifications:<ul><li>Basic knowledge of database functions and Salesforce CRM.</li><li>Intermediate skill level or above with Microsoft Excel.</li><li>Familiarity and experience with local Health and Human Services agencies and/or nonproﬁt organizations in Northern Utah.</li></ul>Compensation:Wage: $18 - $21 per hour, based on experience and qualiﬁcationsBenefits: A comprehensive benefits plan includes paid vacation, sick, and holiday time; access to supplemental insurance options, and an organization-matched 403(b) plan of up to 10% after one year of employment.&nbsp;Location: Ogden, UT (2955 Harrison Blvd). This position requires regular attendance, collaboration, and interaction with team members and community members. Occasional travel may be needed to the Salt Lake United Way Office and within the UWNU service area, which includes Weber, Morgan, Box Elder, Cache, and Rich counties.Hours: Part-time, non-exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. Work hours are subject to change based on United Way events and activities happening in the community.How to apply:&nbsp;Send a cover letter AND resume to UWNU Hiring at&nbsp;<a href="mailto:hiring@uwnu.org" target="_blank">hiring@uwnu.org</a>. &nbsp; Applications will NOT be considered without providing BOTH a cover letter AND resume. You may address cover letters and other communications to the 211 Coordinator Hiring Committee.Closing Date: December 22, 2024

211 Coordinator

This is a unique position with flexible schedule opportunities. &nbsp;This role is full time during our high season (September - March) then approximately 30+ hours/week April - August.ABOUT US United Way of the Lowcountry unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that create opportunities for members of our community to achieve self-sufficiency. United Way of the Lowcountry currently partners with corporate, foundation, individual, and government funders to address the community’s most pressing needs and drive sustainable results. In Beaufort and Jasper counties, we're working to create a brighter future for all. We do this in two ways: by providing essential services that meet the immediate needs of our most vulnerable residents and by investing strategically in education and economic mobility programs.&nbsp;Position Summary: The Administrative Coordinator is a detail-oriented and proactive role that provides coordination and essential support to our team, President/CEO, and Board of Directors. This role involves a variety of administrative responsibilities that help facilitate the smooth operation of our programs and initiatives. The ideal candidate will have strong organizational skills, a commitment to our mission, and the ability to work collaboratively in a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

United Way of the Lowcountry

Administrative Coordinator

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

Community Assistance Network (CAN) Advocate 

Finance &amp; Administration&nbsp;&nbsp;&nbsp;&nbsp;General Description: Reporting to the CFO, the Controller will be responsible for oversight of all United Way of Broward County (UWBC) finance, accounting and reporting activities.&nbsp; The Controller will be involved in supporting presentations to the finance and audit committees and will work closely with the senior leadership team.&nbsp;The controller will:<ul><li>Lead the day-to-day finance operations with a budget of $30M - $40M</li><li>Be responsible for the overall supervision, professional development, training and oversight of their direct staff.</li><li>Ensure that UWBC has the systems and procedures in place to support effective program implementation and conduct successful audits.</li><li>Work closely with program leaders and their staff to education them regarding finance and accounting procedures.</li><li>Explore how the finance function can support program operations.</li><li>Partner with CFO, senior leadership, HR and IT staff to enhance and better integrate finance, HR and IT functions.</li></ul>Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Leverage strengths of the current finance team members, help to clarify roles and responsibilities, and develop and implement training programs to maximize and reach optimal individual goals.</li><li>Oversee all accounts, ledgers and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements.</li><li>Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and actual expenditures.</li><li>Coordinate all audit activities and preparation of Form 990.</li><li>Consistently analyze financial data and present financial reports in an accurate and timely manner; clearly communicate monthly, quarterly, and annual financial statements; monitor progress and changes and keep senior leadership abreast of the company’s financial status.</li><li>Assist UWBC leadership in the annual budgeting and planning process; administer and review all financial plans and compare actual results with a view to identify, explain and correct variances as appropriate.</li><li>Support the CFO engaging the board’s audit and finance committees around issues and trends in financial operating models and delivery.</li><li>Oversee all financial, project/program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period; collate financial reporting materials for government, corporate and foundation grants.</li><li>Manage operational cash flow forecasting by working in partnership with the program directors and establish finance and administrative systems to support program operations.</li><li>Manage and track the performance of invested assets in keeping with policies and investment guidelines.</li></ol>Other Job Duties:<ol><li>Provide leadership in strengthening internal communications with staff at all levels throughout the organization; create and promote a positive and supportive work environment.</li><li>As needed, participates in committees and work groups that involve finance functions of the company.</li><li>Use discretion and judgment in the performance of duties every day and make critical decisions affecting financial operations.</li><li>&nbsp;Assist in maintaining Council on Accreditation (COA) standards.&nbsp;</li><li>&nbsp;Work closely with, and fully supports the COA and Performance and Quality Improvement (PQI) committees to understand the strategic priorities that align with the agency goals.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises:&nbsp;This position will supervise the team including functional responsibility over: accounting, accounts payable, accounts receivable, payroll and grants administration.Education &amp; Experience Requirements:&nbsp;<ul><li>Bachelor’s Degree in Accounting/Business Administration required; CPA and/or MBA preferred.&nbsp;</li><li>Seven to ten years’ accounting and finance experience, ideally beginning in accounting and audit, followed by experience gathering, evaluating, presenting and reporting financial information to executive teams and stakeholders.&nbsp;</li><li>Solid experience coordinating audit activities and managing reporting, budget development and analysis, accounts payable and receivable, general ledger, payroll and accounting for investments.</li><li>Must have a successful history in grants management as it relates to compliance and reporting for government, corporate and foundation grants is essential.</li><li>Prior supervisory experience is required; Must have commitment to onboarding, mentoring, training and retaining a diverse team; the foresight and ability to delegate accordingly.</li><li>Keen analytic, organization and critical thinking skills which allows for strategic data interpretation versus simple reporting.</li><li>Proficiency required in MS Office including Word, Excel, Outlook, PowerPoint and other related accounting programs required.&nbsp;</li><li>Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners.</li><li>Ability and desire to translate simple complex financial concepts to individuals at all levels including finance and non-finance staff.</li><li>The ideal candidate will have&nbsp;experience in complex nonprofit financial operations that have multiple programs.&nbsp; The individual will have personal qualities of integrity, credibility, and unwavering commitment to UWBC’s mission; an initiative-taking hands-on strategic thinker who will own, in partnership with the CFO, the responsibility for finance.</li></ul>Core Competency&nbsp;Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’s&nbsp;mission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;culture of&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embraces&nbsp;engagement&nbsp;of all&nbsp;people,&nbsp;ideas and&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;United&nbsp;Way’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;needed in&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in any&nbsp;team&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Controller	

United Way of Broward County fights for the Health, Education and Financial Prosperity of every person in our community. &nbsp;General Description: Coordinates the identification of and linkages to resources and referrals for both youth and family participants onsite in a public school in Hallandale Beach. Coaches participants to reach personal goals, with a focus on goals enhancing stable housing. Participant population will be those facing economic hardship and potential housing insecurity.The Family Stabilty Program is provided within the Community Partnership School™ (CPS) program. CPS Care Coordination will take a two-generation approach to include Parent Engagement, Economic Development, and Educational Workshops. The Family Stability Program provides services, training, and educational opportunities to parents which parallel and mirror the enrichment and educational offerings their children access through participation in CPS.Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Responsible for identifying strengths, needs, and risks for participants and their families to develop short- and long-term goals related to housing stability and financial prosperity. Following goal development, Care Coordinators will lead participants through the process of creating an individualized service plan to help ensure that relevant resources, services, and activities participants need to reach their goals are included in their care coordination experience.&nbsp;</li><li>Develops or updates service plans with participants and their families to address their needs and to facilitate referral to appropriate treatment or service providers or facilities.</li><li>Coaches participants and/or their families to achieve personal goals, develop life skills, and/or sustain success and wellness.</li><li>Conducts activities in a culturally responsive manner and monitors the service environment to maximize participant success and well-being.</li><li>Regular note taking and data management to measure activities and outcomes in the SureImpact database.&nbsp;</li></ol>Other Job Duties:&nbsp;<ul><li>Supports approximately 60 unique students and family units annually.</li><li>Advocates on behalf of clients and families for services, basic needs, and other related issues.&nbsp;</li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of&nbsp;community resources and procedures for referring clients to appropriate resources</li><li>Facilitates case consultation for client situations.&nbsp;</li><li>Establish case plan goals and will review with clients at regular intervals</li><li>Monitor client progress to ensure that clients are working towards a resolution of identified challenges</li><li>When appropriate, ensure successful case closure, documentation, and transition</li><li>Provides crisis prevention, intervention, and support services, as needed.&nbsp;</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li></ul>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response effortsSupervises: This position has non-supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree&nbsp;with&nbsp;major&nbsp;coursework&nbsp;in&nbsp;social&nbsp;work,&nbsp;psychology,&nbsp;or other&nbsp;closely&nbsp;related field.</li><li>At least two (2) years of experience in motivational interviewing practices and/or techniques, eligibility determination, social referral/service work (including crisis prevention and intervention) or community&nbsp;resource referral, or closely related work with preferred experience working with persons with&nbsp;mental&nbsp;health&nbsp;conditions.</li><li>Knowledge of evidence-based practices, assessments processes, treatment&nbsp;planning,&nbsp;outcome&nbsp;measurement&nbsp;and quality&nbsp;management.</li><li>Experience&nbsp;working with&nbsp;low&nbsp;income,youth and families and/or other special population strongly&nbsp;preferred.</li><li>Ability&nbsp;to&nbsp;communicate&nbsp;effectively&nbsp;with&nbsp;a&nbsp;diverse audience.</li><li>Ability to work independently and in a team environment with a positive attitude and handling sensitive and confidential information with maximum discretion.</li><li>Proficiency required in Microsoft Office Products like: Word, Excel and other related computer programs.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

Care Coordinator/Case Manager (grant funded)

OVERVIEWExciting opportunity for retirees, stay-at-home parents, college students or anyone looking for a part-time, flexible job in the Wichita or Arkansas City Kansas areas!&nbsp;The VITA (Volunteer Income Tax Assistance) Site Coordinator is responsible for maintaining an orderly, efficient, and welcoming site; ensuring Quality Requirements are executed; coordinating volunteer schedules; and providing excellent customer service to clients and volunteers. The Volunteer Income Tax Assistance program provides low-to-moderate income households with free assistance to file their income tax return.This is a temporary contract position established for the 2025 tax season, to begin at time of hire and end April 30, with the possibility of some hours through May to accommodate off-season needs.&nbsp; The position has a flexible working schedule, averaging 20 hours per week.KEY RESPONSIBILITIESSite Management:<ul><li>Organize waiting areas and workstations for tax preparers with necessary resources and supplies.</li><li>Ensure all required paperwork and forms are stocked for each tax appointment.</li><li>Review intake paperwork and discuss with clients.</li><li>Assist clients through the tax filing process.</li><li>Maintain orderly clients’ files and ensure security of confidential paper and electronic files.</li><li>Communicate supply needs to the Program Manager for ordering.</li><li>Ensure the site closely adheres to the Quality Site Requirements.&nbsp;</li><li>Ensure the site adheres to Title VI by not denying service to anyone based on race, color, sex, age, national origin, or disability.&nbsp;</li></ul>Personnel Management:<ul><li>Communicate with volunteer preparers to ensure appropriate coverage is maintained for each day the site is open.</li><li>Communicate with volunteers regarding coverage and attendance.</li><li>&nbsp;Track volunteer attendance and hours of service.&nbsp; Prepare monthly volunteer time report for the site to be submitted to the VITA Program Manager.</li><li>Support volunteer appreciation activities.</li><li>(In some cases) supervise administrative staff responsible for greeting clients.</li></ul>Communication:<ul><li>Serve as a main point of contact for clients. Field in-person questions, respond to phone calls and contact clients when necessary to address problems with returns.&nbsp;</li><li>Serve as a communication liaison regarding the operation of the tax site for colleagues and volunteers.</li><li>Distribute updates and changes from the IRS to volunteers and clients.</li></ul>QUALIFICATIONS<ul><li>A willingness to learn and use electronic tax return software. &nbsp;</li><li>Ability to assist clients and volunteers in a courteous and helpful manner.&nbsp;</li><li>Strong organizational skills with the ability to prioritize multiple responsibilities and meet deadlines.&nbsp;</li><li>Committed to providing excellent customer service, with demonstrated ability to follow instructions and carefully review work for accuracy.</li><li>Ability to work with people of diverse backgrounds.</li><li>Punctual and reliable.</li><li>Enjoys working as a part of a team and with volunteers.</li><li>Basic computer skills.</li><li>Basic tax knowledge (Form 1040, Form 1040A, and Form 1040EZ) and VITA certification at the Advanced level is required before February 1, 2025. Training is provided.</li><li>VITA certification as a Site Coordinator is required before February 1, 2025. Training is provided.</li></ul>Additional Qualifications&nbsp;(not required)<ul><li>Previous experience at a volunteer income tax assistance site.</li><li>Bi-lingual.</li></ul>How To ApplySubmit your cover letter and resume to Kristie Costa, VITA Program Manager, at kcosta<a href="mailto:scmilligan@unitedwayplains.org" target="_blank">@unitedwayplains.org</a>

16 Administration / Customer Service Jobs in United States