field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County 

 Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC 
resource database and its management software, advocating, and empowering each caller so that they are 
provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance 
that they need. 

 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 

 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 
entitled benefits. 

 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 
situations of abuse, trouble-shoot for additional options. 

 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 
services they feel are most appropriate for their situations. 

 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 
provide them with additional resources and help. 

 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 
Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 

 • Assist callers with different languages by using the Language Line. 

 • Develop an expert working knowledge of the 211OC’s management software including Community 
Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 

 • Other duties as assigned. 

 • Assist with compiling monthly and bi-annual program reporting. 

 • Advocate on behalf of clients who have been denied services. 

 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 

Core Competencies 
 • Active listening and assessment skills 


 • Excellent customer service skills 

 • Computer competency with basic ability to troubleshoot technological failures 

 • Independent decision making skills utilizing processes, systems and resources 

 • Professional communication skills (verbal and written) 

 • Possess skills in proper telephone etiquette 

 • Ability to maintain a calm and sensitive demeanor 

 • Ability to be part of a team, working internally and externally. 
 
 

Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable. 

 • Must be Bilingual (English and Spanish– verbal and written) 

 • One year of experience working directly with individuals and families in crisis from the community 
 
Compensation 
 

 • $20.50-$23.00 per hour. Competitive benefits 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary 
position 75% of the time. The person in this position needs to occasionally move about inside the office to access 
file cabinets, records, and office machinery. Constantly operates a computer and other office productivity 
machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and 
constantly positions self to maintain computers in the office, including under the desks. The person in this position 
frequently communicates with coworkers and customers who have inquiries about our business operations and 
the community we service; therefore, the person must be able to exchange accurate information. The employee 
must occasionally lift and/or move up to 25 pounds. 
 
Send Cover Letter and Resume To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

Vice President of DevelopmentReports to: President &amp; CEOPosition Type: Full-time, ExemptSalary Range:&nbsp;$98-$101K annually.&nbsp; Visit &nbsp;<a href="http://www.uwaylc.org" target="_blank">www.uwaylc.org</a> to view our benefits.Desired Start Date:&nbsp;September 1, 2025Location:&nbsp;Our office is located in Fort Collins, CO. We offer a hybrid environment with an option for two days of remote work. County-wide travel required.What it’s like to work at United Way&nbsp;Are you passionate about empowering children and youth? Do you believe in the power of community to create meaningful, lasting change? If so, you’ve come to the right place.&nbsp;At United Way of Larimer County, we’re building a future where every child has the support they need to thrive. We’re driving real impact by expanding access to affordable child care, strengthening family financial stability, promoting literacy, and building community hubs that bring essential resources together under one roof.&nbsp;We are committed to advancing equity, closing disparity gaps, and expanding opportunity for those historically excluded from access and resources.&nbsp;As part of our fun, collaborative team, you’ll work alongside dedicated partners to champion innovative solutions that uplift kids and families across Larimer County. Enjoy great benefits, including generous PTO, a hybrid work schedule, paid health benefits, and more!&nbsp;We welcome diverse perspectives and encourage candidates from historically excluded groups to apply. If you’re passionate about our mission — even if you don’t meet every qualification — we’d love to hear from you!&nbsp;About the Role We’re looking for a dynamic leader to join our executive team as Vice President of Development. This role drives the revenue strategy that fuels our mission—connecting vision to investment and turning generosity into lasting impact.&nbsp;The VP will lead a high-performing team and oversee all aspects of cultivating and stewarding impactful funding partnerships –&nbsp; with individuals, foundations, corporations, major contributors, and public entities. This is a pivotal role for someone who thrives on relationship-building, strategy, and storytelling.Key Responsibilities<ul><li>Lead comprehensive development strategy across all major funding streams.</li><li>Oversee the cultivation and stewardship of individual donors, foundations, corporations, and public funders.&nbsp;</li><li>Personally cultivate and steward significant giving partners, managing the portfolio of UWLC’s largest giving partners.&nbsp;</li><li>Oversee grant writing, proposals, reporting, and compliance.</li><li>Supervise and support a growing development team.</li><li>Strengthen systems for donor operations, data, and stewardship.</li><li>Build and maintain adherence to the RD department budget.&nbsp;</li><li>Serve on the executive team and align revenue strategy with mission and growth goals.</li></ul>What We’re Looking For<ul><li>10+ years in nonprofit resource development leadership.</li><li>Strong record of securing large gifts, building sustainable revenue pipelines. Capital campaign experience highly desired.</li><li>Skilled storyteller and communicator with a deep understanding of philanthropy.</li><li>Proven leadership experience managing people, strategy, and systems.</li><li>Collaborative team player who brings purpose, passion, and results.</li></ul>Why Join Us? This is your chance to lead resource development for a high-impact organization—and help shape the future of a mission that matters. If you believe funding partnerships are&nbsp; about connection, trust, and transformation, we’d love to hear from you.To Apply Submit your resume and a brief cover letter <a href="mailto:jobs@uwaylc.org" target="_blank">jobs@uwaylc.org</a>. Applications reviewed on a rolling basis.

United Way of Larimer County

Vice President of Development

<h2>Title</h2>Regional County Director<h2>Department</h2>Bryan County<h2>Reports To</h2>President/CEO<h2>Summary</h2>Serves as the Regional County Director, providing strategic leadership and oversight to advance United Way’s mission. This role is responsible for driving resource development and fundraising efforts, fostering strong community engagement and leadership, ensuring effective program implementation and service delivery, and maintaining sound financial management. The Regional County Director leads and supports the local Advisory Board, strengthens cross-departmental collaboration, and ensures alignment with United Way policies, goals, and regional priorities to build a network of accessible, high-impact human services.<h2>Employee Expectations&nbsp;</h2>UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community. All UWCE employees are critical to our work and expected to present the best image for our organization as they represent United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in matters of personal conduct and exhibit a high degree of personal integrity at all times.<h2>Position Requirements &amp; Qualifications</h2><ul><li>Bachelor’s degree required, with 5+ years of relevant experience.</li><li>2+ years’ supervisory experience preferred.</li><li>Non-profit fundraising experience preferred.</li><li>Proficiency in Microsoft Suite of tools required. Valid driver’s license and reliable mode of transportation required.</li></ul><h2>Essential Job Responsibilities</h2><h4>Resource Development &amp; Fundraising</h4><ul><li>Collaborate with the Resource Development team to create and execute strategies for maximizing fundraising results.</li><li>Lead annual workplace campaigns with a strong focus on donor cultivation, retention, and growth.</li><li>Build and maintain relationships with businesses, individuals, and key stakeholders to drive year-round engagement and giving.</li><li>Identify and pursue grant opportunities and in-kind support to support services and amplify impact.</li><li>Support and mobilize the local Advisory Board in fundraising efforts, helping them leverage personal and professional networks.</li></ul><h4>Community Engagement &amp; Leadership</h4><ul><li>Lead and facilitate Advisory Board meetings to ensure community voice and leadership are embedded in all local efforts and fundraising.</li><li>Serve as the visible, local face of United Way, fostering a strong presence through regular participation in community events, initiatives, and civic activities.</li><li>Build authentic relationships with community leaders, nonprofit partners, schools, businesses, and government agencies.</li><li>Represent United Way on relevant committees, coalitions, and community collaborations to address systemic challenges.</li><li>Promote the United Way mission, values, and impact through public speaking and public engagement.</li><li>Serve as a collaborative liaison between the county and all departments of United Way of the Coastal Empire, ensuring seamless connection, communication, and alignment with the services and initiatives provided across the region.</li></ul><h4>Program Implementation &amp; Service Delivery</h4><ul><li>Manage and implement local programming that aligns with United Way’s mission and responds to community needs - including collaborative implementation of Read United initiatives, housing support programs, and disaster relief efforts in coordination with relevant United Way departments.</li><li>Partner with UWCE’s 211 Information and Referral Service team to administer available financial assistance and connect Bryan County residents with essential resources.</li><li>Support the monitoring and effectiveness of programs and services through data collection, outcome tracking, and community feedback.</li><li>Provide capacity-building support and technical assistance to local partner agencies as needed.</li></ul><h4>Financial Management</h4><ul><li>Gives input to and helps create a departmental budget and is accountable for control of resources, if applicable and once approved.&nbsp;</li><li>Responsible to ensure all legal obligations of the agency are met.</li></ul><h4>Staff Leadership</h4><ul><li>Supervises and directs Bryan County staff in the performance of their duties.</li><li>Evaluates the performance of staff members. Serves as liaison to UWCE office in Savannah.</li></ul><h2>Traits &amp; Distinguishing Characteristics</h2><ul><li>Skilled at developing and maintaining effective relationships to advance the goals of the United Way in the community.</li><li>Maintains exceptionally high standards of integrity and confidentiality.</li><li>Takes ownership of work and demonstrates a willingness to accept responsibility for decisions and actions.</li><li>Well organized with strong attention to detail, and able to work independently.</li><li>Demonstrates interpersonal skills that engage community leaders and effectively collaborates with UWCE staff.</li><li>Ability to plan, monitor, and evaluate budgets.</li><li>Ability to manage and lead others.</li><li>Ability to organize, plan and implement activities appropriate to further organizational goals.</li><li>Must possess strong written and verbal communication and presentation skills.</li><li>Must be self-motivated and able to task orient in accordance with time management. Must be able to carry out plans to completion.</li></ul>United Way Core Competencies for All Staff&nbsp;<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.&nbsp;</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp;</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.&nbsp;</li></ul><h2>Physical Demands</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing, and visual acuity sufficient to perform these major functions.&nbsp;</li><li>&nbsp;Occasionally includes reaching above shoulder heights, below the waist, or lifting up to 50 pounds for events, office equipment, supplies, and materials.</li></ul><h2>Status</h2>Exempt (Salaried)&nbsp;Commensurate with experience.

United Way of the Coastal Empire

Regional County Director, Bryan County

We Love What Makes You Unique&nbsp;Your perspective fuels our mission-driven work at United Way of Greater New Haven. Consistent with our <a href="https://uwgnh.org/sites/uwgnh/files/2024-03/UWGNH%20Our%20Values%202024-website.pdf" target="_blank">organizational values</a>, we are committed to building a team that is inclusive across race, gender, age, religion, identity, and lived experience and believe that diverse perspectives are fundamental to the work we do.&nbsp;&nbsp;Who We Are Looking For&nbsp;Are you passionate about improving the lives of our neighbors and ensuring that everyone has access to basic needs? Do you enjoy organizing groups of people and organizations to identify ways to work together and solve community challenges? UWGNH is seeking a Community Impact Manager, Food Security, who will play a critical role in supporting UWGNH's efforts to end hunger in our community. This position is responsible for leading UWGNH’s convening, grantmaking, innovation and advocacy work in the area of food insecurity in Greater New Haven.&nbsp;&nbsp;KEY AREAS OF RESPONSIBILITY&nbsp;Project Management of Food Insecurity Initiatives:&nbsp;&nbsp;Manage multiple programs such as Neighborhood Pop-up Pantries, Pantry Pass, School Break Groceries, municipal food task forces, and others as identified.  &nbsp;Coordinate and facilitate meetings of local food insecurity task forces and collaboratives such as CFAN (Coordinated Food Assistance Network) and the Hamden Food Task Force. &nbsp;Help identify community needs and opportunities to address hunger in our region.&nbsp;Monitor, evaluate, and work collaboratively and responsively on United Way’s food insecurity work to ensure effective and efficient operations.&nbsp;Oversee relationships with partners and the delivery of outcomes.  &nbsp;Advocate on behalf of United Way and its partners to promote initiatives and policies that aim to end hunger in Greater New Haven. Advocacy activities may include providing testimony, writing Op-Eds, and coordinating local events with legislators.&nbsp;&nbsp; &nbsp;Relationship Building and Partner Engagement:&nbsp;&nbsp;Effectively promote United Way programs and services to maximize relationships and build strategic partnerships. &nbsp;Facilitate nonprofit and workplace volunteer partnerships. &nbsp;Participate in community-wide coalitions that are in alignment with United Way’s community impact strategy. &nbsp;Navigate complex relationships with multiple stakeholders.  &nbsp;Support the solicitation of program impact stories from partner organizations for marketing efforts.&nbsp; &nbsp;Work cross-departmentally to support the identification and development of content for marketing and fundraising collateral. &nbsp;Other Job Duties as needed:&nbsp;&nbsp;Keep abreast and knowledgeable about issues and trends of food insecurity, education, equity issues, and related social services by networking with local, state, and national sector knowledge leaders. &nbsp;MINIMUM QUALIFICATIONS:&nbsp;Management Experience: Demonstrated success in project management and relationship management. &nbsp;Communication Skills: Strong communication skills; able to interface with all departments internally and ability to represent UW in a variety of settings. Demonstrated ability to synthesize material, both verbally and in written form for a broad audience. Able to present information at meetings.  &nbsp;Facilitation Skills: Experience with group facilitation, training, and working in a collaborative environment. Ability to facilitate meetings effectively while balancing multiple points of view. &nbsp;Partnership Skills: Positive customer-service orientation to both external partners as well as our internal United Way team. Skills to establish and maintain high quality relationships with a variety of stakeholders.   &nbsp;Planning Skills: Excellent organization skills and a sharp attention to detail. Flexible thinker who can balance systems thinking and on-the-ground implementation. Ability to proactively see what actions are needed, take initiative, and implement projects. &nbsp;Technology Skills: Strong proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Access, as well as the Google Suite platform.  Experience with other CRM and data management platforms, preferred. &nbsp;Project Management Skills: Must be able to take initiative, demonstrate leadership, work collaboratively and produce consistently high-quality work. Ability to analyze and exercise sound judgment. Highly motivated and creative out-of-the-box problem solver.  &nbsp;Relationship skills: Community minded with high-level active listening skills and the ability to connect with people of different economic and ethnic backgrounds. Ability to balance a variety of perspectives representing all areas of diversity including race, ethnicity, gender, ability, age, sexual orientation, and religious beliefs/faith practices. &nbsp;Education: Bachelor’s degree with three to five years of relevant experience in a nonprofit OR the equivalent of lived experience in related fields. &nbsp;DESIRED KNOWLEDGE &amp; SKILLS:      &nbsp;Experience gathering community input and recommending/building programs to address needs.&nbsp;&nbsp;Understanding of the Greater New Haven landscape of nonprofit partners in the areas of food assistance and health.   &nbsp;Comfort in summarizing data and creating data visualizations.&nbsp;Ability to work with diverse staff and volunteers.&nbsp;Personal qualities of integrity, credibility, and dedication to the mission of UWGNH. &nbsp;JOB RELATIONSHIPS WITH: United Way staff, nonprofit partners, statewide agencies, municipal staff, community volunteers&nbsp;SUPERVISORY RESPONSIBILITIES: None&nbsp;&nbsp; WORKING CONDITIONS:       &nbsp;Normal office environment with little exposure to dust, noise, or temperature.&nbsp;Hybrid position, expected to work at least 2 days/week in our New Haven office&nbsp;Ability to lift up to 20 pounds.&nbsp;Extended viewing of computer monitor.  &nbsp;Local and statewide travel is required; Out of state travel as needed.&nbsp;Reliable transportation required.  &nbsp;Regular evening and some weekend responsibilities.  &nbsp; &nbsp;SALARY RANGE: $61,000-$65,000 annual salary plus competitive benefits package&nbsp;In accordance with organizational policies, this position requires a criminal background check as a condition of employment.&nbsp;About United Way&nbsp;United Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability grounded in racial and social justice. We tackle issues that cannot be solved by any one group working alone.&nbsp;&nbsp;United Way is an Equal Opportunity Employer.&nbsp;Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. United Way of Greater New Haven is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!&nbsp;To Apply: Please submit your cover letter and resume at <a href="https://recruiting.paylocity.com/recruiting/jobs/All/167c50cc-4a19-4ab3-aeeb-d331d725e19e/United-Way-Of-Greater-New-Haven-Inc" target="_blank">United Way of Greater New Haven Inc - Job Opportunities</a>&nbsp;

The United Way Of Greater New Haven

 Community Impact Manager, Food Security

Position Summary:&nbsp;The Resource Development (RD) Assistant will primarily provide a leadership role in the management of the donor stewardship journey in order to achieve individual, department and company goals. Additionally, the RD Assistant will provide support to the Director of Resource Development in all areas related to implementing and supporting the fundraising initiatives and goals for United Way.&nbsp; United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven, and brand-steward.
Duties and Responsibilities:
Drives Revenue &amp; Impact
<ul><li>Resident expert on customer relationship management system communications platform.</li>
<li>Run reports as requested on behalf of the Director of Resource Development which will enhance knowledge of donor base for effective communications.</li>
<li>Manage and maintain global accounts where engagement is requested (but presentations are not permissible) to encourage business support and achieve United Way goals.</li>
<li>Utilize CRM to review accounts and to process pledge transactions with a high level accuracy and speed.</li>
<li>Identify and write up adjustments to donor accounts as needed.</li>
<li>Maintain an organized filing system of donor pledge cards and payment documentation.</li>
</ul>Strategic Relationship Building
<ul><li>Responsible for carrying out all phases of the communication plan with donors for enhanced stewardship.</li>
<li>Through timely communications is able to connect donors’ and prospects’ areas of interest directly to United Way’s work and inspire commitment and support for United Way.</li>
<li>Utilizing our CRM/communications platform, practice effective stewardship by thanking donors, informing them about the impact of their gifts, and keeping them apprised of progress on Community Impact work.</li>
<li>Work effectively with other departments to achieve United Way goals and communicate to various stakeholders.</li>
</ul>Effective &amp; Engaging Communicator
<ul><li>Excellent written and oral communication skills to effectively present the United Way message to businesses, employees, and the community.</li>
<li>Provide excellent customer service and problem resolution to both internal and external constituents.</li>
</ul>Embracing &amp; Managing Change
<ul><li>Effectively work with the Director of Resource Development, UW Board members, and Campaign Cabinet to implement new and creative strategies for workplace campaigns to support United Way goals.</li>
<li>Work with UW, the Resource Development Team and Community Impact Team to engage donors as volunteers through effective communications as part of the stewardship journey.</li>
</ul>Entrepreneurial &amp; Innovative
<ul><li>Collaborate with the local community to meet organizational goals through special events (including but not limited to race parking) and affinity groups (including but not limited to Power of the Purse events.)</li>
</ul>This job description reflects the general duties assigned to the Resource Development Assistant, however, other duties may be assigned based upon needs that may arise within the organization and fall within the scope of the Resource Development Department. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Qualifications:
<ul><li>High School Diploma or equivalent required.</li>
<li>1 - 3 years of experience in database management, preferably in a non-profit organization.</li>
<li>Associate degree in business, accounting or database management an advantage.</li>
<li>Excellent computer and data entry skills.</li>
<li>Proficient with Microsoft Office products including Word, Excel, PowerPoint</li>
<li>Team player with the ability to work with AUW senior management to achieve organizational goals.</li>
<li>Detail oriented with strong organizational and project management skills.</li>
<li>Strong verbal and written communication skills, including public speaking and presentation skills.</li>
<li>High degree of professional integrity to deal ethically with confidential information.</li>
<li>Ability to work under minimal supervision.</li>
<li>Possess a valid driver’s license and have use of insured motor vehicle.</li>
</ul>Working Conditions &amp; Physical Requirements:
Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions.&nbsp; Employees may be required to assist with or attend various offsite events related to programs or fund raising that are scheduled evenings and/or weekends.&nbsp; These events may&nbsp;require several hours on your feet and assisting with heavy lifting and carrying.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

Arrowhead United Way

Resource Development Specialist

Position Reports to:&nbsp; President &amp; CEO of United Way of Greater Plymouth County
Work Schedule:&nbsp; Monday through Friday work week schedule with some evenings and weekends.&nbsp; Flexibility is available as warranted.
Classification:&nbsp; Full time, Exempt
Summary:&nbsp; Acts as a proactive liaison to United Way, the community, and partners by promoting support, positive communication, and outreach. Participates in community needs assessments and allocations processes to ensure the effectiveness of programs that address critical needs in the community.&nbsp; Supports the recruitment and active work of volunteers to assist with the mission of the organization.&nbsp; Represents and communicates United Way in a highly visible, positive manner as a collaborative, impactful and trustworthy organization. Maintains regular contact with United Way staff, and the Board of Directors as well as with donors, community partners, and other community stakeholders to provide information and guidance to maximize United Way’s visibility, viability, and community impact.
Essential Functions and Accountabilities: 
Community Relations – 35%
<ul><li>Directly coordinates and facilitates specific community coalitions, including but not limited to Brockton &amp; Plymouth Community Health Network Areas.</li>
<li>Promotes strong relationships with both member and non-member community health and human service organizations through positive communication and attendance at meetings and events.</li>
<li>Liaison to Board Community Impact Committee, recruits and maintains Allocation Panelists, oversees RFP Process, including revising and collecting all forms and reports and managing online grant portal.&nbsp; Prepares spreadsheet with scores for Community Impact Committee and Board of Directors.&nbsp;</li>
<li>Revises, issues, collects, and recaps all Year End Success Reports.</li>
<li>Represents the United Way through membership and active involvement in community groups and organizations.</li>
<li>Assist with the development and implementation of a community needs assessment.</li>
<li>Provides support to United Way community partners.</li>
</ul>Publicity/Marketing – 35%
<ul><li>Regularly produce and distribute press releases to local press outlets, radio, and cable to publicize United Way community involvement.</li>
<li>Liaison to Board Marketing &amp; Communications Committee.</li>
<li>Maintains and updates United Way website and social media channels.</li>
<li>Assists with public forums and special events to promote United Way community engagement.</li>
<li>Designs, publishes, and distributes United Way e-newsletter.</li>
<li>Designs and publishes Annual Report.</li>
<li>Event coordination and support as part of United Way team, including, but not limited to, Annual Meetings, Kick Off/Day of Caring and other events.</li>
<li>Designs Pledge Forms and other United Way campaign materials.</li>
</ul>Volunteer Resource Development – 15%
<ul><li>Maintain volunteer database to engage volunteers in meaningful volunteer opportunities.</li>
<li>Provide ongoing training, support, and recognition of United Way of Greater Plymouth County volunteers.</li>
<li>Provides ongoing communication to agencies and volunteers and provides leadership and management of United Way Day of Caring and other volunteer events.</li>
<li>Provides overall supervision in conjunction with onsite work of volunteers at United Way.</li>
</ul>Reporting and Record Keeping – 15%
Responsible for keeping accurate and organized records of all community impact activities in the Andar system, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Other Responsibilities.
Assists in the day-to-day operations as needed.
Competencies: 
<ul><li>Strategic Thought – develops and executes strategic initiatives related to community impact and marketing.</li>
<li>Leadership – effectively leads clearly defined marketing initiatives and creates a positive environment for volunteers, partners, and colleagues.</li>
<li>Build and Maintain Community Relationships – creates meaningful relationships with community partners, UW Team, board, and volunteers to increase awareness of the local UW message.</li>
<li>Results Driven – demonstrates results by reporting and analyzing data from community partners.</li>
<li>Teamwork – works collaboratively with team members to create a positive and engaging work environment.</li>
<li>Technical – Able to create documents using Microsoft software, especially PowerPoint and Excel plus demonstrated strength with social media channels.</li>
</ul>Requirements:
Bachelor’s degree in marketing/communications, public or human services and a minimum of three years working or volunteering in human services or a related field are required.
<ul><li>Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills.</li>
<li>Ability to multi-task.</li>
<li>Ability to adapt to change, ability to be flexible.</li>
<li>Experience with donor base software preferred.</li>
<li>Grant writing skills preferred.</li>
<li>Experience with Microsoft Word, Excel and Outlook required.</li>
<li>Experience with publishing, design, and simple video creation using software such as the Adobe Creative Suite and Canva.</li>
<li>United Way experience preferred.</li>
<li>Local travel in UWGPC’s service area and occasional evening and weekend appointments.</li>
</ul>Physical Demands:
<ul><li>Able to lift up to 30 lbs.</li>
<li>Moving tables or chairs to set up for presentations or activities.</li>
<li>Carrying boxes of supplies or fliers for programs.</li>
</ul>Other Requirements:
<ul><li>Valid driver’s license.</li>
<li>Access to a vehicle.</li>
</ul>Accepting resumes and cover letters through 10/6/2023
Attention Dennis Carman, President &amp; CEO
Email - <a href="mailto:dcarman@uwgpc.org" target="_blank">dcarman@uwgpc.org</a>
Fax 508-584-0240
Mail 934 West Chestnut Street, Brockton, MA 02301

United Way of Greater Plymouth County

Director of Community Relations & Marketing

United Way of Greater Cincinnati (UWGC) has an opportunity to make a lasting impact and transform the future of our community as Manager of Donor Experience and Growth. You will play a pivotal role in inspiring change and building connections that matter.
At UWGC, we're not just an organization; we're a force for positive transformation. Our mission is to inspire hope and create opportunities for a better tomorrow. As the Manager of Donor Experience and Growth, you'll be at the heart of this mission, leading the charge to create unforgettable experiences that resonate with our donors and drive meaningful change.
Key Areas of Responsibility:
Ignite Transformative Engagement:
<ul><li>Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities.</li>
</ul><ul><li>Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition – they educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving.</li>
</ul>Provide Engaging Donation Opportunities: 
<ul><li>Introduce and lead peer-to-peer and cause-driven fundraising campaigns, encouraging donors to connect with our cause.</li>
<li>Harness the power of donor communities to increase giving to amplify their impact in our community.</li>
</ul>Communicate with Purpose:
<ul><li>As a storyteller, you will craft compelling narratives that resonate with our donors and inspire ongoing financial support.</li>
<li>Coordinate the creation of external marketing materials that not only promote opportunities for donor engagement but also embody the spirit of our shared mission.</li>
</ul>Measure the Ripple Effect:
<ul><li>Set, track, and manage key performance indicators (KPIs) related to fundraising to showcase the impact of giving.</li>
<li>You’ll also measure KPIs that go beyond financial support when you track effect of your efforts in community growth, increased donation amounts, elevated engagement scores, and overall retention.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a related field.</li>
<li>Preference for a minimum of two years of experience as a community or brand manager, demonstrating a passion for building and transforming relationships.</li>
<li>Proficient in MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Familiarity with CRM software; Salesforce experience is a plus.</li>
<li>Strong interpersonal and communication skills that go beyond words – the ability to build emotional connections.</li>
<li>Willingness to drive to events and meetings within the regional area, including some evenings and weekends.</li>
</ul>Core Competencies:&nbsp;Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning.
Salary starting mid 50's, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 19, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/5QGUA" target="_blank">https://jobapply.page.link/5QGUA</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Manager of Donor Experience and Growth

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

Associate, Project LIFT

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Front Desk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the front desk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
<ul><li>Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.</li>
<li>Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.</li>
<li>Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.</li>
<li>Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.</li>
<li>Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.</li>
<li>Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.</li>
<li>Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.</li>
<li>Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.</li>
<li>Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.</li>
<li>Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.</li>
<li>Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.</li>
</ul>Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul><li>High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.</li>
<li>Two years previous office or front desk experience preferred.</li>
<li>Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.</li>
<li>Work requires typing, editing, and proofing general business correspondence and preparing reports.</li>
<li>Position requires excellent organizational, and strong interpersonal and communication skills.</li>
<li>Ability to lift 20 pounds is required.</li>
<li>Extended viewing of computer monitor.</li>
<li>Position hours – workday is 8 hours typically between 8:00 a.m. – 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.</li>
</ul>COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
<a href="https://jobapply.page.link/4Exv2" target="_blank">https://jobapply.page.link/4Exv2</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Front Desk and Meeting Coordinator

United Way of Greater Cincinnati is focused on addressing some of our community’s most pressing challenges, like housing affordability, financial insecurity, and improving educational outcomes. While continuing to support immediate needs in the community, UWGC aims to change community conditions so less families experience challenges in the future. The Evaluation Manager will play a critical role in supporting UWGC’s evaluation functions to monitor impact, generate insights, and inform continuous learning and improvement. This role will support activities of United Way Knowledge Center by designing and developing evaluation projects, procedures and practices to inform UWGC’s systems change, policy and advocacy approaches. The role will also support knowledge management and thought leadership by contributing to a variety of external communications and bringing subject matter expertise on systems change, participatory evaluation and/or economic wellbeing.&nbsp;
Key Areas of Responsibility:
<ul><li>Manage Evaluation Projects, Procedures and Processes
<ul><li>Design and manage evaluation projects in close collaboration with impact team members and leadership.</li>
<li>Support coordination of research and evaluation projects across the team.&nbsp;</li>
<li>Ensure that evaluation and outcome monitoring activities and deliverables are executed in compliance with timelines, policies, and procedures.</li>
<li>Assists with the development of materials and tools necessary to support monitoring and evaluation projects, policies/procedures and document learnings - such as case studies, instructional materials, and tutorial videos.</li>
</ul></li>
</ul><ul><li>Support Internal and External Capacity Building and Technical Assistance 
<ul><li>Provide technical assistance to UWGC and partner staff in data management, data collection, evaluation practices and output/ outcome monitoring.</li>
<li>Serve as key internal contact for key community data and impact outcome data to ensure consistency with the use of data points in internal and external communication.</li>
<li>Design and lead trainings and experiences to increase capacity around data, evaluation, consumer feedback, and application of best-practices to provide actionable insights to UWGC and community partners.</li>
<li>Develop tools and compile information and resources to support individual partner capacity to track impact and develop evaluation plans.</li>
<li>Support capacity of key UWGC colleagues and initiatives to better collect and evaluate data and community feedback.</li>
</ul></li>
</ul><ul><li>Support UWGC’s Thought leadership and Advocacy
<ul><li>Inform United Way’s approach to outcome and evaluation for grantmaking efforts.</li>
<li>Provide subject matter expertise to inform analysis of community data to use in U Way’s thought-leadership and advocacy efforts.</li>
<li>Regularly review new research on best practices, promising models, etc. in support systems change and improving economic well-being.</li>
<li>Review documentation and data from sources to ensure accuracy and appropriate citation.</li>
<li>Assist with data analysis, synthesis, and reporting.</li>
</ul></li>
</ul>Core Competencies: Communication Skills (Written and Verbal), Initiative, Project Management and Organization, Interpersonal skills – Builds relationships, Dynamic Leadership, Organizational Commitment, Technology Proficient
Minimum Qualifications:
<ul><li>Bachelor’s Degree or equivalent preferred.</li>
<li>Five years of previous evaluation and monitoring experience, specific to social impact or delivery of services in the nonprofit sector, preferred.</li>
<li>Experience with quality improvement models – such as six sigma, model for improvement, etc.</li>
<li>Demonstrated ability to work with minimal supervision.</li>
<li>Ability to create, grow and retain strong relationships with stakeholders and demonstration of analytical skills.</li>
<li>Preferred experience with data analytics and visualization tools.</li>
<li>Experience with Office Suite (Office 365, Microsoft Word, Excel, PowerPoint); SCRM desired.</li>
<li>Public speaking, interpersonal skills, excellent written &amp; verbal communication skills, and organizational ability to manage work responsibilities is required.</li>
<li>Personal transportation required.</li>
</ul>Salary starting mid $50’s plus competitive benefits package
Applicants should apply by&nbsp;Friday, October 20, 2023,&nbsp;via the link below:
<a href="https://jobapply.page.link/5gYLb" target="_blank">https://jobapply.page.link/5gYLb</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

127 communications Jobs