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Hiring Range and Benefits:&nbsp;$47,600 to $52,885 annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support

UWABC Office

United Way of Asheville and Buncombe County

Resource Development Manager

The Marketing and Communications Manager is a temporary grant-funded position (through June 30, 2025). Position term will be extended based on successful performance and additional grant funding.In June 2024, UWPNW was awarded $2.5 million (with a contract from June 1, 2024 through June 30, 2025) from the Washington state Department of Commerce to implement the UWPNW Community Reinvestment Plan Asset-Building Project (Project). UWPNW and local United Way organizations in Washington state will engage in activities to deliver Community Reinvestment Account dollars to Black, Latine, and tribal communities in Washington state, prioritizing Clark, King, Pierce, Snohomish, Spokane, and Yakima Counties.&nbsp;The Community Reinvestment Plan (CRP), published in October 2023, outlines investment of $200M of state funds to support grant programs intended to “address racial, economic, and social disparities in Washington communities” intended for “individuals disproportionately harmed by the historical design and enforcement of state and federal criminal laws and penalties for drug possession.”UWPNW, in partnership with local United Way organizations, will engage in asset-building activities that include:<ul><li>Providing outreach and technical assistance to support By/For organizations, including those associated with Local Advisory Teams within the six prioritized Washington counties: Clark, King, Pierce, Snohomish, Spokane, and Yakima.</li><li>Supporting Asset Building Initiative projects that promote and advance policies and programs to help Black, Latine, and tribal communities. These projects will provide opportunities for participants to build, maintain, and preserve financial assets.</li><li>Planning and implementing a statewide Volunteer Income Tax Assistance scheduling system and exploring opportunities to scale VITA services in regions of the state and to populations who don’t currently access the program.</li><li>Overseeing and implementing an Individual Development Account (IDA) project to provide matched savings accounts, up to $10,000, to participants using their savings from earned income.</li></ul>SUMMARYUnited Ways of the Pacific Northwest (UWPNW) is the regional trade association for 31 local United Ways in Washington, Oregon and Idaho. United Ways in the Pacific Northwest are committed to improving lives by mobilizing the caring power of communities to advance the common good in the areas of education, income and health.The Marketing and Communications Manager will play an important role in elevating the asset-building initiatives through the Community Reinvestment Plan (CPR). This position will work closely with the Director of Marketing in the planning and execution of strategic marketing communications and asset creation that will help drive outreach efforts for the identified asset-building activities within the six prioritized counties in Washington. The Marketing and Communications Manager will also collaborate with Local Advisory Teams to provide marketing assistance as needed.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF THE POSITION<ul><li>Work closely with the Director of Marketing to implement multi-channel (online and offline) marketing and communications strategies that support the goals of the CRP.</li><li>Actively present an organizational mindset of openness, equity, and inclusion through language, practices, and imagery in all public-facing communications and interactions.</li><li>Develop and maintain a consistent and compelling narrative across all communication channels. Assist in the creation of marketing assets that create a cohesive and engaging message for print, online, and all other communication vehicles. Create compelling press releases, blogs, website &amp; social media content, and marketing collateral to highlight the CRP’s efforts, progress, and success stories, focusing on the initiative's impact</li><li>Collaborate with the CRP Local Advisory Team leads to ensure effective communication of the CRP’s mission and ongoing initiatives, assisting with specific marketing needs as requested.&nbsp;</li><li>Develop and refresh content on the UWPNW CRP public-facing website.&nbsp;</li><li>Analyze and report on the effectiveness of various marketing and communication strategies, offering recommendations as needed to improve engagement and ensure the best outreach to target communities</li><li>Leverage&nbsp;social media, SEO, and other digital tactics to enhance project visibility and engagement, measure and track effectiveness of tactics.</li><li>Manage timelines to ensure the timely delivery of marketing and communication assets.</li><li>Regularly innovate, introducing new marketing ideas that enhance project outreach and meet marketing and communication goals.</li><li>&nbsp;Develop and implement text marketing campaigns.</li><li>Other duties as assigned.</li></ul>QUALIFICATIONS<ul><li>A bachelor’s degree in communications / marketing is preferred.</li><li>Five years of work experience executing and managing communications and marketing in business, government, or nonprofit environments.&nbsp;</li><li>Experience with text marketing campaigns preferred.</li><li>Experience working with diverse communities, particularly Black, Latine, and tribal populations.</li><li>Bilingual proficiency in English and Spanish is an asset for this role, supporting cross-cultural communication.</li><li>Must be willing and available to travel occasionally throughout the region, including visits to CRP partner sites, as well as meetings around the state with collaborative partners. Reimbursement for travel costs provided.&nbsp;</li><li>Strong interpersonal communication skills and emotional intelligence, and ability to work collaboratively with a variety of project stakeholders.</li><li>Excellent written and oral communication skills.</li><li>Ability to think and work independently, and do so diligently in a virtual office environment, with significant use of phone, email, video conference and other tools.</li><li>Strong proficiency with computer applications, such as Creative Cloud, word processing, spreadsheet and presentation programs and comfortable working with internet applications, including social media and website content management. Graphic design / Canva skills a plus.</li><li>Demonstrate a strong ethical foundation, ensuring integrity, accountability, and transparency in all professional interactions and decision-making processes.</li><li>Cultural Competence: Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races. Demonstrate knowledge of the history of discrimination in America, particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others. Demonstrate the ability to successfully deliver culturally responsive services.</li><li>Must consent to criminal background check.</li></ul>POSITION CLASSIFICATION/COMPENSATIONFull time, hourly position (40 hours/ week) with $200/month internet/phone/power stipend, negotiable benefits, retirement plan and generous annual leave including paid vacation/holidays. This position is 100% remote, residing in Washington state is required. Salary Range: $60,000-$70,000.&nbsp;Application Process:To apply, submit a cover letter and resume through the United Way Careers link, thoroughly detailing your skills and experience. The job description and application process are also posted on the UWPNW website at&nbsp;<a href="http://www.uwpnw.org/employment" target="_blank">www.uwpnw.org/employment</a>.&nbsp;Application review will begin September 30th. Open until filled.UWPNW is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating a diverse and inclusive environment where everyone can thrive.

Marketing and Communications Manager: UWPNW Community Reinvestment Plan Asset-Building Project

Position Title: Director of FinancePosition Reports to: Executive DirectorStatus: Full Time/ExemptHours per week: 37.5, with occasional evening and weekend work required.&nbsp;Location: Huntington, WV office. Position is not eligible for remote work due to responsibilities that require in-person attendance.Salary Range:&nbsp;60-70KPosition SummaryReporting directly to the Executive Director, the Director of Finance works to protect all assets of United Way of the River Cities, Inc. and United Way of the River Cities Foundation, Inc. by maintaining an effective system of accounting, financial control and reporting; serves as an ad hoc member of the Finance Committee; and works closely with Executive Director and leadership team to maintain organizational vision/mission and operations. The position requires strict confidence of all records, files, communications and information of the United Way office and its funded partner agencies. It also requires strict adherence to all state and federal laws and all United Way of the River Cities, Inc. policies and procedures.<h3>Key Responsibility Areas</h3><ol><li>Bookkeeping/Payroll<ol><li>Act on any correspondence relating to accounts receivable/payable.</li><li>Post accounts/campaign receivable to accounting/CRM systems daily. Generate reports regularly verifying accounts receivable.</li><li>Prepare and mail statements of balance due on accounts/campaign receivable.</li><li>Post pledge cancellations as appropriate and determine uncollectible receivables annually.</li><li>Verify Direct Deposit amounts with banks daily.</li><li>Maintain e-Pledge ACH/credit card system.</li><li>Prepare checks for operating disbursements and agency grants.</li><li>Reconcile all bank accounts monthly.</li><li>Assist Fundraising staff with CRM processing and necessary documentation.</li><li>Post CRM transactions to accounting system at least monthly.</li><li>Generate and deliver annual tax receipts to donors.</li><li>Compute payroll and maintain tax records including monthly federal tax deposits, quarterly payroll tax returns and annual W-2’s.</li><li>Complete mileage and other expense reimbursements to employees.</li><li>Coordinate and manage payment of employee benefits.</li></ol></li><li>Planning<ol><li>Assist Executive Director and staff in establishing an annual operating budget, and with budget monitoring and forecasting throughout the fiscal year.</li><li>Assist Finance Committee by completing preliminary financial reviews of grant applicants.</li></ol></li><li>Operations<ol><li>Ensure all business licenses are current, and records maintained.</li><li>Ensure all insurance policies are current, and records maintained.</li><li>Ensure all property records are current, and records maintained.</li><li>Ensure all technology licenses and other facility/equipment agreements are current and records maintained.</li><li>Ensure all lease and other property rental agreements are current and records maintained.</li><li>Assist Executive Director in coordinating daily operations of agency facilities.</li><li>Oversee facility and equipment contractors working at agency facilities.</li></ol></li><li>Reporting<ol><li>Maintain appropriate financial history as required by United Way of the River Cities and by government entities.</li><li>Prepare financial statements quarterly for Board of Directors and as needed for staff.</li><li>Assist with completion of annual United Way Worldwide requirements including Membership Certification and the Database 2 report.</li><li>Work with CPA firm contracted for annual audits of United Way of the River Cities, Inc. and United Way of the River Cities Foundation, Inc., providing records, files, documentation and other information as requested by auditors.</li><li>Work with contracted CPA firm to complete and file annual 990 tax forms.</li><li>Prepare reports and other documentation required to support grants received by the agency from government, charitable, corporate, or other external organizations.</li></ol></li></ol>Qualifications<ul><li>Bachelor’s degree in financial management, accounting or related field preferred.</li><li>Minimum five (5) years of accounting management experience preferred.</li><li>Experience with non-profit accounting preferred.</li></ul>Core Competencies&nbsp;<ul><li>Strategic Community Collaborator: Engages diverse stakeholders to accurately assess community needs and strategically guides United Way to contribute to the community’s priorities.</li><li>Effective &amp; Engaging Communicator: An effective and enthusiastic communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community.&nbsp;</li><li>Critical Thinking &amp; Creative Problem Solving: Able to address and overcome complex issues to achieve desired results – includes ability to gather, interpret and use relevant data to drive strategy development, make decisions and define results.</li><li>Planning &amp; Implementation: A leader who takes initiative in planning and developing department initiatives to achieve results that drive collective community outcomes.</li><li>Embracing &amp; Managing Change: Champions and facilitates change to ensure long-term community sustainability; successfully adapts to changing needs while maintaining positive relationships with all constituents, both internal and external.</li></ul>Skills&nbsp;<ul><li>Proficient in MS Word, Excel, Outlook, MS 360</li><li>Experience with QuickBooks, AccuFund, or other related accounting/bookkeeping software&nbsp;</li><li>Experience with data collection; database use&nbsp;</li><li>Experience with creating and maintaining budgets</li><li>Comfort and proficiency with presentation skills both one-on-one and publicly&nbsp;</li><li>Able to communicate effectively with co-workers to acquire and share needed information&nbsp;</li><li>Able to read, analyze and interpret complex materials – ability to apply concepts including fractions, percentages, ratios, and proportions to practical situations.</li><li>Able to work autonomously, take initiative and think strategically&nbsp;</li><li>Fluent in the English language, both oral and written, including correct punctuation, spelling, and grammatical usage</li><li>Ability to communicate and collaborate effectively with staff, Board members, volunteers and others in the community representing a broad range of interests and backgrounds</li><li>Understanding of and commitment to the mission, vision, and core beliefs of United Way of the River Cities&nbsp;</li></ul>Mental demands&nbsp;Duties require planning, organizing, and performing a variety of duties applying a wide range of procedures and rules. Duties require attention to detail, high degree of accuracy, reliability, timeliness, alertness, and use of judgment.&nbsp; Requires ability in verbal and written expression, creativity, and concentration. Involves access to and use of confidential data where discretion/sensitivity is of utmost importance. Mature judgment and confidence.&nbsp;Physical demands&nbsp;Frequently required to walk, sit, talk, and hear. Frequently required to work with a computer. Occasionally required to stand, reach, stoop, and handle and/or lift twenty-five pounds. Must be able to visibly check for completion and accuracy and to retrieve and transmit information. Use of general office environment equipment.&nbsp;Reasonable accommodation may be made to enable individuals to perform the essential functions.&nbsp; &nbsp;These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.&nbsp;About United Way &nbsp;United Way of the River Cities brings people, organizations, and our community together around a common cause, a common vision, and a common path forward. We work to build up the cornerstones of education, financial stability, and health, bringing people together from all backgrounds to be a part of local solutions. &nbsp; &nbsp;We offer a competitive salary and generous benefits package including professional development; dress for your day; free onsite parking; volunteering opportunities and leave; and paid time off (PTO).  Additionally, we offer access to comprehensive health, dental, vision, life, short-term and long-term disability insurance; a cafeteria plan for medical and dependent care expenses and a 403(b)-retirement plan. &nbsp; &nbsp;We seek diverse, qualified professionals who want to make a difference in the world. We are an equal opportunity employer and recruit, employ, train, compensate, and promote qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.  &nbsp; &nbsp;We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in our community. &nbsp; &nbsp;We believe that each United Way community member, donor, volunteer, advocate, and employee should have equal access to solving community problems. &nbsp;United Way is an Equal Opportunity Employer. We strive to include diversity, equity, and inclusion practices at the center of our daily work. We welcome applicants from diverse backgrounds and encourage them to apply.&nbsp;

United Way of the River Cities

Director of Finance

Purpose of PositionThe primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC resource database and its management software, advocating, and empowering each caller so that they are provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance that they need.Key Duties and Responsibilities<ul><li>Provide information and referral services to clients contacting 211OC through the helpline, email, texting methods, outreach events, or any other means identified by 211OC management as official I&amp;R&nbsp;channels.</li><li>Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for entitled benefits.</li><li>Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or situations of abuse, trouble-shoot for additional&nbsp;options.</li><li>Educate clients on available services to ensure it best fits their need and empower clients to choose the services they feel are most appropriate for their&nbsp;situations.</li><li>Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, provide them with additional resources and&nbsp;help.</li><li>Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police&nbsp;departments.</li><li>Assist callers with different languages by using the Language&nbsp;Line.</li><li>Develop an expert working knowledge of the 211OC’s management software including Community Information Exchange database, telephony, softphone, texting, administrative systems and other approved&nbsp;software.</li><li>Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource database and&nbsp;through teamwork with other I&amp;R Specialists and the Resource&nbsp;Department.</li><li>Assist clients in problem-solving when no services are available which can meet their&nbsp;needs.</li><li>Other duties as&nbsp;assigned.</li><li>Assist with compiling monthly and bi-annual program&nbsp;reporting.</li><li>Advocate on behalf of clients who have been denied&nbsp;services.</li><li>Troubleshoot basic technological&nbsp;failures.</li><li>Performs other duties as&nbsp;assigned.</li></ul>Core Competencies<ul><li>Active listening and assessment skills</li><li>Excellent customer service skills</li><li>Computer competency with basic ability to troubleshoot technological failures</li><li>Independent decision making skills utilizing processes, systems and resources</li><li>Professional communication skills (verbal and written)&nbsp;</li><li>Possess skills in proper telephone etiquette which includes being present, patient, professional and proactive.&nbsp;</li><li>Ability to maintain a calm and sensitive demeanor&nbsp;</li><li>Ability to be part of a team, working internally and externally.</li></ul>Job Requirements /Technical Knowledge<ul><li>High School Diploma or BA/BS Degree in the Human Service&nbsp;Field</li><li>Prior&nbsp;experience&nbsp;providing&nbsp;information&nbsp;and&nbsp;referral&nbsp;servicesor&nbsp;related&nbsp;experience&nbsp;in&nbsp;the&nbsp;humanservice&nbsp;field&nbsp;is desirable.</li><li>Must be Bilingual (English and Spanish– verbal and&nbsp;written)</li><li>One year of experience working directly with individuals and families in crisis from the&nbsp;community</li><li>Ability to work evenings Monday - Friday (1:40 pm – 10:10 pm) and Saturday - Sunday (10:40 am – 7:10 pm)</li></ul>Compensation<ul><li>$20.91 per hour. Competitive benefits</li></ul>Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, Talk or hear, or feel; reach with hands and arms and climb or balance. Employee must use computer, so corrected eyesight is necessary. The employee must occasionally lift and/or move up to 25 pounds.Send Resumes To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>&nbsp;Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;&nbsp;

Orange County United Way

Information & Referral Specialist, 211 OC

Organization overview:<a href="http://unitedwaynnj.org" target="_blank">United Way of Northern New Jersey</a> is seeking a Volunteer Impact Manager to support its work to achieve&nbsp;<a href="https://www.unitedwaynnj.org/our-equity-framework" target="_blank">racial and economic equity</a> for those individuals and families struggling to make ends meet, including ALICE® (Asset Limited, Income Constrained, Employed) and those in poverty.Diversity Statement:<a href="http://unitedwaynnj.org/" target="_blank">United Way of Northern New Jersey</a>&nbsp;celebrates diversity and believes it makes us stronger. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively encourage applications from individuals of all backgrounds, including underrepresented groups. Our goal is to foster a workplace that reflects the rich tapestry of human experiences, perspectives, and talents. Join us as we build a diverse and vibrant team!United Way of Northern New Jersey is one of 1,800&nbsp;United Ways around the world. Each United Way is an independent entity that serves a specific community. This United Way is unlike any other in the country, running both a national research organization called&nbsp;<a href="https://unitedforalice.org" target="_blank">United For ALICE</a> as well as serving community needs across a five-county region including Morris, Somerset, Suburban Essex, Sussex, and Warren counties.&nbsp;The funds raised by this United Way are invested in unbiased data insights, innovative solutions, and on-the- ground impact to address financial hardship, improving life for ALICE and all.&nbsp;Department: ALICE In CrisisReports to:&nbsp;Director, Community Resiliency and EngagementBroad Function/Purpose:The Volunteer Impact Manager plays a key role in achieving the goals of ALICE In Crisis and United Way of Northern New Jersey, by assisting ALICE households in achieving resiliency, stability during times of disaster and through engagement and mobilization of volunteers to support our work.&nbsp;Primary Responsibilities:<ul><li>Manage all aspects of assigned Signature Volunteer Projects and Events, applying highly developed project management skills to tasks.</li><li>Manage all aspects of United Way of Northern New Jersey’s volunteer project portfolio, including assisting with custom volunteer projects, recruitment, referral and management of disaster-related volunteers, development and implementation of volunteer engagement across all aspects of United Way’s work.</li><li>Learn and manage United Way’s Volunteer Management software platform, Get Connected, along with other technologies used by our volunteer programs.</li><li>Cultivate relationships with key stakeholders, including corporate groups, volunteers, nonprofit partners, ALICE clients, and community groups.</li><li>Assist Account Leads with opportunities to grow their workplace campaigns through employee engagement with United Way of Northern New Jersey&nbsp;key volunteer programs, projects, special events, and through project management.&nbsp;</li><li>Assist with research and development of new corporate relationships through involvement with United Way of Northern New Jersey programs, and volunteer activities and events.</li><li>Maintain accurate and current data through all technology platforms, including Raiser’s Edge, the Customer Relationship Management software.</li><li>Assist and support all ALICE Disaster Relief efforts and act as community liaison for an assigned county during a declared disaster activation.</li></ul>Requirements:<ul><li>Passion for United Way and ALICE to lead and champion our message, brand, and value proposition</li><li>Proven experience in volunteer engagement and project management</li><li>Outstanding organizational abilities</li><li>Excellent interpersonal, written, and verbal communication skills</li><li>Aptitude in decision-making and problem-solving</li><li>Proficient with Microsoft suite of applications (Word, Excel, PowerPoint, etc.) and Google work applications (Docs, Sheets, Slides, etc.)</li><li>Bachelor’s degree in the field of health or social services is preferred</li><li>Two plus years of experience in health and social services</li><li>Ability to lift or carry up to 25 pounds or more for occasional work-related purposes</li><li>Ability to be flexible in work schedule and location</li><li>Clean driving record and must own vehicle in good working condition for up to 30% travel to events, meetings, other business-related activities</li><li>Ability to pass multi state background check</li><li>An understanding of cross-functional team dynamics along with the ability to facilitate effective interactions by working collaboratively with representatives from different departments</li></ul>Job Type:<ul><li>Full time: 35 hours per week</li><li>Occasional nights, weekends and holidays required</li></ul>Compensation:<ul><li>$45,000 to $55,000 salary range or hourly rate</li><li>Benefits: Health, Vision, Dental, 401k, Paid Holidays and Paid Time Off (PTO)</li></ul>Work Environment:<ul><li>This job function uses standard office equipment, such as computers, phones, printer, and photocopiers</li><li>Hybrid: Primarily remote, some office meetings with staff, board volunteers, vendors, and donors</li></ul>Submit résumé and cover letter to:&nbsp;<a href="mailto:lisa.galonardo@unitedwaynnj.org" target="_blank">Lisa.Galonardo@UnitedWayNNJ.org</a>Equal Opportunity Policy: United Way of Northern New Jersey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

United Way of Northern New Jersey

Volunteer Impact Manager

Organization overview:<a href="http://unitedwaynnj.org" target="_blank">United Way of Northern New Jersey</a> works to achieve&nbsp;<a href="https://www.unitedwaynnj.org/our-equity-framework" target="_blank">racial and economic equity</a> for those individuals and families struggling to make ends meet, including ALICE® (Asset Limited, Income Constrained, Employed) and those in poverty.Diversity Statement:<a href="http://unitedwaynnj.org/" target="_blank">United Way of Northern New Jersey</a>&nbsp;celebrates diversity and believes it makes us stronger. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively encourage applications from individuals of all backgrounds, including underrepresented groups. Our goal is to foster a workplace that reflects the rich tapestry of human experiences, perspectives, and talents. Join us as we build a diverse and vibrant team!United Way of Northern New Jersey is one of 1,800&nbsp;United Ways around the world. Each United Way is an independent entity that serves a specific community. This United Way is unlike any other in the country, running both a national research organization called&nbsp;<a href="https://unitedforalice.org" target="_blank">United For ALICE</a> as well as serving community needs across a five-county region including Morris, Somerset, Suburban Essex, Sussex, and Warren counties.&nbsp;The funds raised by this United Way are invested in unbiased data insights, innovative solutions, and on-the- ground impact to address financial hardship, improving life for ALICE and all.&nbsp;Department: Business Development/Marketing &amp; CommunicationsReports to: Vice President, Brand Engagement and Creative CommunicationsBroad Function/Purpose:As part of the Business Development Team, this role will be a strategic marketing and communications professional who partners with internal program teams to develop strategies and assets that help drive fundraising efforts and amplify the organization’s mission with donors, volunteers, clients, and the public. This work will be in support of key United Way of Northern New Jersey community programs, as well as fundraising/partner development outreach and events.Primary Responsibilities:<ul><li>Work with program/project leads to develop multi-channel (online &amp; offline) marketing and communications strategies</li><li>In collaboration with program/project leads and Business Development teammates, develop marketing and communications assets including, but not limited to, email, event and fundraising materials, direct mail, website content, social media content, presentations, speeches, talking points, brochures, and press materials</li><li>Craft creative briefs that bring creative needs to life in such a way that informs and inspires those working on creative asset development</li><li>Develop and manage timelines to ensure the timely delivery of marketing and communications assets</li><li>Continually mine for key audience insights via research, data, and observations, and use those insights to inform marketing and communications strategies, tactics, and creative</li><li>Regularly innovate, introducing new ideas for trial. This includes organizing and leading brainstorms</li><li>Serving as a thought partner with program leads, bringing a marketing and communications lens to help shape program goals&nbsp;</li><li>Serve as a brand guardian by understanding the brand and the brand guidelines, and ensuring the brand is consistently presented and protected</li><li>Actively presenting an organizational mindset of openness, equity, and inclusion through language, practices, and imagery in all public-facing interactions&nbsp;</li><li>Keep Business Development teammates, cross-functional colleagues, and, when necessary, senior management, informed about developments in marketing, communications and fundraising trends</li><li>Contribute to other projects as assigned</li></ul>Requirements:<ul><li>Undergraduate degree, preferably in marketing, communications, journalism or a related field&nbsp;</li><li>At least seven years of similar marketing and communications work experience, preferably within the nonprofit sector, supporting fundraising efforts</li><li>Exceptional and demonstrated writing skills&nbsp;</li><li>An understanding of cross-functional team dynamics along with the ability to facilitate effective interactions by working collaboratively with representatives from different departments</li><li>Excellent interpersonal, and verbal communication, and public speaking skills</li><li>At least three years of hands-on project management work experience</li><li>Strong experience in all forms of digital marketing</li><li>Video editing and Canva skills a plus</li><li>Outstanding time management skills</li><li>Reliable transportation to and from work, events, and other business-related activities.</li></ul>Job Type:<ul><li>Full time: 35 hours per week</li></ul>Compensation:<ul><li>$65,000 to $75,000 salary range</li><li>Benefits: Health, Vision, Dental, 401k, Paid Holidays and Paid Time Off (PTO)</li></ul>Work Environment:<ul><li>This job function uses standard office equipment, such as computers, phones, printer, and photocopiers</li><li>Hybrid: Primarily remote, some office meetings with staff, board volunteers, donors, clients, and vendors</li></ul>Submit résumé and cover letter to:&nbsp;<a href="mailto:Laura.Bruno@UnitedWayNNJ.org" target="_blank">Laura.Bruno@UnitedWayNNJ.org</a>Equal Opportunity Policy:United Way of Northern New Jersey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Manager, Marketing and Communications 

POSITION SUMMARY: (Hybrid, 3 days in office - Alexandria, VA)The Procurement Manager is responsible for supporting the Procurement team's work, including the implementation and operational functions of the procurement strategies, vendor relationships, and contract management. The Procurement function at United Way Worldwide (UWW) is as enterprise-wide function that involves an oversight role in the UWW Procurement process, a compliance role in grant funded purchases, and a role in the development, negotiation, and administration of the Vendor Resource Center (VRC). The VRC is an online portal that lists providers in an assortment of categories, highlighting a mix of offers, discounts, and/or custom products that help our members thrive.The candidate will have a solid understanding of all procurement stages, a level of familiarity around purchasing requirements under federal grants, and experience with formal vendor on-boarding/off-boarding and performance tracking.KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION: An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Ability to reach expert level in the use of UWW’s contract management system; the Business Relationship Process (BRP). &nbsp;Enter select relationships into the BRP routing system while serving as a BRP expediter/processor and adding value to the process. &nbsp;</li><li>Help manage the flow and communication functions of the Request for Proposal (RFP) process which could include, coordinating proposal evaluations, Q&amp;A process, sending vendor notifications and other administering other RFP activities.&nbsp;</li><li>Help manage the VRC, ensuring consistently in how offers are communicated to the network, updating vendor pages on UWW’s UnitedWayOnline intranet, retrieving and tracking data from vendors (sales, network adoption, rebate revenue, etc.), maintaining a vendor prospect pipeline, and helping to oversee all aspects of the Vendor Resource Center (VRC)</li><li>Use of Purchase Orders for authorizing purchases, vendor and expense reporting and reconciliation. &nbsp;Serve as Procurement team lead in generating Purchase Order reports, cross-documentation with BRP, and the ongoing monitoring of Purchase Order segments (for example: grant funded purchases).</li><li>Strong collaborator who will assist in the training of internal customers with different procurement strategies, offer guidance on UWW procurement threshold requirements vs. best practices, and help ensure UWW Purchasing Policy adherence.&nbsp;</li><li>Ensure procurement files are stored appropriately in the document repository, accessing and providing procurement records to support grant-funded purchases, monitoring and updating file documents of ongoing vendor relationships (i.e. insurance certificates).</li><li>Assist in developing and executing reports, pulling data, sharing those outputs with others, and offering insights. &nbsp;Outputs may be related to vendor performance, contracts, RFPs, and/or UWW/grant-funded purchases.</li><li>Lead vendor and vendor prospect calls related to discovery, onboarding, demonstrations, and performance, working across departments with various stakeholders and subject matter experts.</li><li>Organize, maintain and consult various lists to be made available to purchasers. &nbsp; Lists may include UWW vendors, VRC vendors, or government vendor lists. &nbsp;</li><li>Document processes, help develop and manage a template library for RFPs, RFP Scorecards, RFP Vendor Selection forms and related RFP source documents.</li></ul>PRIMARY JOB REQUIREMENTS<ul><li>Bachelor’s degree in business or related field</li><li>Minimum of 3 years of proven experience working in a procurement environment or relevant professional experience.&nbsp;</li><li>Proactive and proven ability to work cross-functionally with multiple stakeholders with a consultative approach.</li><li>Experience working with Microsoft Office products (Excel, PowerPoint, Word, Teams).</li><li>Strong verbal and written communications, customer service, and reporting skills.</li><li>Proficiency with Smartsheet, SalesForce, Zoom applications</li><li>Prior experience working independently and taking initiative, while also functioning productively within a team.</li><li>Strong attention to detail and good organizational skills</li><li>Prioritize, multi-task, and meet deadlines in a fluid environment</li><li>Articulate communications skills to clearly convey financial concepts to internal teams.</li></ul>SECONDARY JOB REQUIREMENTS<ul><li>Financial reporting systems (NetSuite accounting system experience a plus)&nbsp;</li><li>Knowledge of the Federal Acquisition Requirement (FAR) and/or associated FAR supplements</li><li>Project Management experience, Project Management Professional (PMP) certification</li><li>Experience working inside a federated nonprofit environment</li><li>Familiarity with Drupal open-source platform</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp; &nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $75,000 to $95,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:Victoria.Privett@uww.unitedway.org" target="_blank">Victoria.Privett@uww.unitedway.org</a> or call 703 -836-7112 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity.&nbsp;We value the visible and invisible qualities that make you who you are.We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive to include diversity, equity, and inclusion practices at the center of our daily work.We commit to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED.

United Way Worldwide

Manager, Procurement 

The Vice President of Major Gifts at United Way of Central Alabama plays a crucial leadership role in driving fundraising efforts and cultivating strong relationships with individual donors and major gift contributors. The role is responsible for managing a team of fundraisers focused on identifying, cultivating, and expanding individual, family, and private foundation gifts. The position oversees the United Way’s Tocqueville Society ($10,000+ annually). Reporting to the Senior Vice President of Resource Development, this position serves as a key member of the Resource Development Team. This person must have the ability to lead others and communicate with a diverse set of stakeholders in a professional manner. The successful candidate will be flexible, self-motivated and able to work both independently and collaboratively. Responsibilities:&nbsp;Fundraising Strategy Development:&nbsp;Collaborate with the Senior Vice President of Resource Development and Chief Executive Officer to set fundraising targets, monitor progress, and evaluate outcomes.&nbsp;Develop and implement strategic plans for major gifts fundraising initiatives in alignment with organizational goals and priorities.&nbsp;Identify potential new donors and funding opportunities to expand and diversify United Way’s revenue stream.&nbsp;Develop strategies to generate growth in major individual and family giving.&nbsp;Work with the Marketing &amp; Communications team to create development materials, tools, and other necessary collateral supporting major gifts fundraising efforts.&nbsp;Tocqueville Society&nbsp;Oversee various giving programs within the Tocqueville Society, such as Stephens and Dunne Circles and the Million Dollar Roundtable.&nbsp;Coordinate the cultivation and solicitation of appropriate individual workplace donors with staff assigned to specific organizations.&nbsp;Oversee Tocqueville Society program components to provide meaningful experiences related to the United Way mission throughout the year.&nbsp;Develop and execute targeted solicitation plans, engagement strategies, and recognition platforms to maximize donor participation, retention, and revenue generation across these programs.&nbsp;Major Gifts and Donor Cultivation:&nbsp;Cultivate and maintain relationships with individual donors, families, private foundations, and other major gift prospects to secure significant contributions in support of United Way of Central Alabama’s mission and programs.&nbsp;Establish and implement the infrastructure needed to grow the solicitation of major gifts.&nbsp;Personally steward a portfolio of major donors, ensuring regular communication, cultivation, and engagement.&nbsp;Work closely with board members and senior leadership to identify and involve key stakeholders in donor cultivation efforts. Implement robust stewardship practices to recognize and steward donors, ensuring their continued engagement and investment in the organization.&nbsp;Identify and research potential new donors, including individuals, families, and foundations, interested in supporting the organization's endowment.&nbsp;Nurture strong relationships that develop the knowledge and understanding of each donor or prospect’s background. Create a personalized, tailored approach for each donor.&nbsp;Volunteer Management&nbsp;Recruit and support the volunteer leadership team responsible for soliciting and cultivating Tocqueville and major gifts. This includes training, committee support, and solicitation. Management of the Tocqueville Cabinet, ensuring volunteers have what they need to recruit and engage current and potential members.&nbsp;Team Leadership and Development:&nbsp;Recruit, train, and mentor a high-performing team of fundraisers focused on annual giving and major gift strategies.&nbsp;Provide ongoing coaching, support, and professional development opportunities to team members to enhance their fundraising skills and performance.&nbsp;Foster a collaborative and inclusive work environment that encourages creativity and innovation in fundraising strategies.&nbsp;Conduct annual performance evaluations and professional development planning for team members.&nbsp;Budget and Resource Management:&nbsp;With the Senior Vice President of Resource Development, develop and manage the department's budget, ensuring resources are allocated efficiently to achieve fundraising targets. Monitor fundraising metrics and regularly report progress to the Senior Vice President of Resource Development, Campaign and Tocqueville Society volunteers, and Chief Executive Officer.&nbsp;Collaborative Partnerships:&nbsp;Collaborate with divisions within Resource Development to align fundraising efforts.&nbsp;Collaborate with various departments within the organization to align fundraising efforts with programmatic initiatives and community impact goals.&nbsp;Work with Marketing and Communications teams to create compelling fundraising materials and donor communications.&nbsp;Donor Database Management: Oversee the accurate and timely recording of donor information in the organization's database. Utilize data and analytics to track and evaluate the effectiveness of fundraising strategies and make data-driven decisions to optimize fundraising efforts. Knowledge/Skills: • Knowledge of and experience with the Central Alabama philanthropic community desired. • Strong leadership presence, professional demeanor, excellent organizational, project management, and time management skills. Self-motivated and creative. • Ability to use data to inform and enhance strategy -- results orientation, goal oriented. • The ability to thrive in a fast-paced environment characterized by donor relations, process management, and collaboration. • Strong interpersonal and relationship-building skills, with the ability to strategically engage and inspire donors around giving opportunities. • Outstanding written communication skills—for proposal preparation, communications with donors, and reports—and oral communication skills for individual and group interactions and presentations. • Ability to set expectations, establish priorities and manage multiple projects in a fast-paced development department. • Excellent collaborator and team member, able to work well with individuals at all levels of the organization. • Proficient in Microsoft Office Suite. Education: • A bachelor’s degree or its equivalent is required, advanced degree or credential in the field preferred. Experience: • Ten or more years of professional work experience, with five or more years of previous experience in a fundraising, development, or sales capacity. • Five or more years of supervisory experience. • Demonstrated skill and comfort in building relationships with board members, major donors, corporate executives, and community leaders. • Experience giving presentations, staff and volunteer management, CRM/database management, and budgeting and fiscal management.

Vice President of Major Gifts

General Description: &nbsp;This position is responsible for engaging, organizing, and trackingexpanded learning opportunities at Gulfstream Academy of Hallandale Beach K-8, A CommunityPartnership School™. Expanded learning opportunities will be offered to primary and secondarystudents in academic, social emotional, and extracurricular activities on campus and at designated satellite sites.&nbsp;Primary Job Responsibilities:<ol><li>Collaborate with community providers and school leadership to integrate enrichment programming into the unique educational environment of Gulfstream Community Partnership School (outside of designated core academic classroom learning time).</li><li>Consult with diverse stakeholders to develop, market, and sustain locally relevant programs for Hallandale Beach youth and families.&nbsp;</li><li>Maintain accurate and complete participation and engagement data.</li><li>Manage contracting, financial reporting, and evaluation of expanded learning providers.&nbsp; &nbsp;</li></ol>&nbsp;Secondary Job Duties:&nbsp;<ol><li>Serve as a core member of the Community Partnership School Operations Team.&nbsp;</li><li>Build rapport with teachers, staff, parents and community members to be an advocate for students and community needs.</li><li>Increase on-site extracurricular programs, mentor services, and service opportunities.</li><li>Expand athletic opportunities for students and families at Gulfstream Academy.</li><li>Coordinate on-site tutoring and homework help services.</li><li>Engage partner colleges and universities to create internship opportunities that meet the expanded learning priorities of the community.</li><li>Collaborate with current service providers to support meaningful academic, cultural, and recreational programming.</li><li>Recruit, train, coordinate, and show appreciation to volunteers leading expanded learning programs.&nbsp;</li><li>Create partnerships for new field trips and off campus experiences.</li><li>Host collaboration spaces for service providers.&nbsp;</li><li>Supervise the Student Leadership Council.</li><li>Communicate actively with caregivers to identify student needs and program eligibility.</li><li>Prepare contingency plans and remain prepared to supervise youth to maintain continuous programming.</li><li>Proactively schedule student engagement throughout the calendar year, including summer months and during school breaks.</li><li>Seek community support for a feeding/snack program to benefit extracurricular scheduling.</li></ol>Other Job Duties:<ol><li>Performs other duties and assumes other responsibilities as requested by supervisor.</li><li>Follow and enforce school district policies and procedures.&nbsp;</li><li>Oversee facility management and provide leasing participants with the appropriate leadership.</li><li>Present the Community Partnership School™ model to multiple stakeholders, including students, caregivers, and community leaders.&nbsp;</li><li>Prepare written materials for the purposes of documenting activities, providing written reference and/or conveying information.&nbsp;</li><li>Participate actively in departmental meetings, training and education, as well as the quality improvement process.</li><li>Collaborate in fundraising and grant writing.</li><li>Possible arrangement of transportation of clients.</li><li>As needed, work flexible hours including evenings and weekends,</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Understands and respects the diversity of economic, linguistic and cultural backgrounds and situations.</li><li>Actively participate in the COA accreditation process.&nbsp;</li></ol>Supervises: No Supervision DutiesEducation, Skills and Experience Requirements:&nbsp;<ul><li>Graduation from an accredited college or university with a bachelor’s degree in an Education, Human Services, or Social Services related field and one to two years of combined experience in community outreach OR graduation from an accredited college or university with an associate’s degree in an Education, Human Services, or Social Services related field and three to four years of combined experience in community outreach. Five years of relevant experience may be supplemented for an accredited degree.</li><li>Proficient skills working with computers and software programs.</li><li>Demonstrated ability to build and maintain effective working relationships with key stakeholders, in a school and with community providers.</li><li>Excellent organizational, verbal and written communication skills (English required; Spanish, Haitian Creole, or Ukrainian highly desirable and preferred).</li></ul>Preferred Experience:&nbsp;<ul><li>Two (2) years of experience implementing or supervising a positive learning environment, in school or out-of-school hours.</li><li>Experience mentoring youth.</li><li>Experience managing multiple stakeholders.</li><li>Experience working with data to inform practice.</li><li>Experience in contract management or grant reporting.&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC and Community Partnership School’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, seeking help when needed to manage priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication effectively in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp;Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Expanded Learning Coordinator

General Description: This position provides administrative support to the MISSION UNITED program at the Veteran Resource Center (VRC). The incumbent in this position assists MISSION UNITED management with general activities and ensures the smooth running of the overall office administration.&nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Greets and directs all clients, volunteers and other visitors with courtesy. &nbsp;</li><li>Answers all incoming calls courteously, accurately takes and distributes messages/forward calls to the appropriate individual(s).&nbsp;</li><li>Screens and assesses client immediate needs and program eligibility during first point of contact.&nbsp;</li><li>Assists with entering Temporary Financial Assistance (TFA) requests in the payment system in accordance with program data guide.</li><li>This position will serve as a receptionist / front desk back-up and shared support to other UWBC buildings as needed (for example: Colker/Ansin).</li><li>Responds and refers to crisis calls calmly and quickly.&nbsp;</li><li>Receives the mail, Fed Ex, UPS, etc. packages and ensures all mail related items get distributed to the correct people in a timely manner.&nbsp;&nbsp;</li><li>Assures visitors sign in and out, maintaining the daily sign in log.&nbsp; Calls staff when visitors arrive to assure unauthorized individuals does not access offices.&nbsp;</li><li>Maintains confidentiality of all materials, and uses judgment and tact in dealing with internal and external inquiries</li><li>Provides overall day-to-day support to MISSION UNITED management in their area of responsibilities including: general community impact work, and the MISSION UNITED program.&nbsp;</li><li>Organizes all aspects of the MISSION UNITED meetings, including but not limited to: meeting scheduling, logistics and printed/visual aids.</li><li>Maintains quality and accuracy of all board related records including preparing and sending agendas, meeting notices and meeting materials.&nbsp;Record and transcribe meeting minutes.</li><li>Maintains office, kitchen and client supply inventory and orders.&nbsp;</li><li>Assures development and implementation of appropriate procedures for the effective and efficient filing/retrieval systems of documentation, to include files, manuals, proposals, etc.</li><li>Assists with the planning and implementation of meetings, round tables and training.&nbsp;</li><li>Organizes, manages, and coordinates notification; preparation of materials, logistics and transcribing minutes, as requested.</li></ol>Other Job Duties:&nbsp;<ol><li>Manages all customer situations, meet commitments, respond promptly to customer needs, and solicit feedback to continually reinforce and strengthen the organization’s brand.&nbsp;</li><li>Understands the United Way concept, mission, purpose, philosophy and background to handle routine calls from public in an effective and diplomatic way.</li><li>Develops and maintain good working relationships with clients, visitors, staff, board members, major donors, volunteers, agency representatives, and guests.</li><li>Consistently demonstrates good telephone etiquette and courtesy</li><li>Plans and prioritizes work to meet scheduled deadlines; adjusts personal schedule to assure completion of tasks, assignments, etc.</li><li>Manages the MISSION UNITED leadership assigned areas expense reports, invoice processing, purchase orders, and ensures completion of timesheet.</li><li>Maintains up to date information for the MISSION UNITED management assigned areas, including but not limited to program summaries, allocations/grants updates, and training schedules.</li><li>Assures work is performed within established policies and procedures.</li><li>Works only under general supervision; uses discretion and judgment in the performance of daily duties.</li><li>Exhibits leadership and initiative in work habits and adhering to UWBC policies.</li><li>Performs other administrative duties and assumes other responsibilities as assigned by the supervisors.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises: &nbsp;N/A. This position has no supervisory responsibilities.&nbsp;Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree with three plus years’ experience in an Administrative Assistant position role in a professional office environment preferred.</li><li>Minimum of associate’s degree or equivalent from an accredited two-year college or technical school and five years related experience.</li><li>Typing skills, with a high degree of accuracy excellent spelling, punctuation and grammar skills; ability to proofread accurately. Excellent telephone presence and good organizational skills required.</li><li>Must have knowledge of word processing equipment and computers with proficiency required in MS Word, MS Excel, MS Power Point, and other related computer programs as needed.</li><li>Must have strong customer service, communication, documentation, and interpersonal skills.&nbsp;</li><li>Must have excellent organizational and problem-solving abilities.&nbsp;</li><li>Ability to work independently and manage multiple tasks simultaneously.&nbsp;</li><li>Must be self-motivated, compassionate and have a positive attitude.&nbsp;&nbsp;</li><li>Initiative, analytical ability, high interpersonal relations and the ability to effectively communicate.</li></ul>Core Competency&nbsp;Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with&nbsp;utmost respect and responsiveness in order to deepen relationships and advance&nbsp;UWBC’s&nbsp;mission.</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceedsqualitative&nbsp;and&nbsp;quantitative goals in a&nbsp;thoughtful&nbsp;and&nbsp;time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’s&nbsp;own&nbsp;behavior,&nbsp;leadership&nbsp;and&nbsp;commitment&nbsp;with the&nbsp;needs,&nbsp;priorities,&nbsp;goals&nbsp;and&nbsp;cultureof&nbsp;UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and&nbsp;embraces&nbsp;engagement&nbsp;of all&nbsp;people,&nbsp;ideasand&nbsp;backgrounds&nbsp;and&nbsp;aligns with&nbsp;United&nbsp;Way’s values.</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new&nbsp;challenges&nbsp;to&nbsp;further&nbsp;UnitedWay’s&nbsp;mission.</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to&nbsp;respond to emerging needs while continuing to deliver on organizational goals,&nbsp;objectives&nbsp;and&nbsp;timelines,&nbsp;and&nbsp;seeks&nbsp;help&nbsp;when&nbsp;neededin&nbsp;juggling&nbsp;priorities.</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be&nbsp;effective&nbsp;in any&nbsp;team&nbsp;setting.</li></ul>Environment &amp; Physical Demands:&nbsp;<ul><li>The office environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work duties will also entail outside environments and exposure to elements.&nbsp;</li><li>The employee will also work in a public service delivery environment. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.&nbsp;</li><li>Physical demands include sitting and/or standing for extended periods of time; bending; lifting approximately 25 pounds; and regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.&nbsp; &nbsp;</li></ul>

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