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POSITION SUMMARYUnited Way of the Midlands partners with hundreds of companies to help them meet their philanthropic, volunteerism, and employee engagement goals via mutually beneficial, multifaceted partnerships that yield nearly $10 million in financial support annually. The Vice President of Corporate Engagement is primarily responsible for conceiving and implementing a comprehensive strategy to increase the number of corporate partnerships and strengthen existing partnerships, thereby increasing corporate financial support for United Way of the Midlands. The Vice President for Corporate Engagement leads an internal team with responsibility for corporate fundraising campaigns, volunteerism, sponsorship and special events. This is a key role with both the organization and the Midlands business community, and requires innovative thinking, fearless salesmanship, inspirational leadership, egoless collaboration, and tireless determination. This position reports to the President and CEO, is a member of UWM’s senior management team, and is critical to our success and impact in the community.&nbsp;ESSENTIAL DUTIES &amp; RESPONSIBILITIES<ul><li>Set a strategic, comprehensive vision for year-round engagement of United Way’s corporate partners to maximize engagement and increase revenue.&nbsp;</li><li>Organize the Corporate Philanthropy team for success, recruit and retain the very best performers, lead and motivate the team to achieve mutually agreed upon goals.</li><li>Develop data-driven goals and annual budgets for corporate philanthropy (including revenue, portfolios and volunteerism).</li><li>Develop systems for corporate revenue and workplace campaign metrics tracking, analysis and reporting/knowledge sharing.&nbsp;</li><li>Thoroughly evaluate existing corporate engagement policies, procedures and practices for effectiveness and efficiency, making recommendations for improvement.</li><li>Understand the economic drivers of the Midlands, how these affect the business landscape and what opportunities are being created.&nbsp;Routinely assess threats to corporate revenue growth and proactively address them when encountered.</li><li>Constantly identify potential new corporate partners and successfully implement tactics to build mutually beneficial relationships that yield revenue for United Way of the Midlands.</li><li>Work in close partnership with VP of Individual Philanthropy, recognizing donor overlap and maximizing opportunities to use individual fundraising tools and techniques where appropriate within workplace campaigns.</li><li>Work in close partnership with VP of Community Impact, developing a deep understanding of UWM’s Community Impact work, the connection between workplace giving and community impact grantmaking, and closely partnering on corporate foundation grant requests.</li><li>Utilize volunteers to accomplish UWM’s mission while concurrently fulfilling volunteers’ desire for meaningful engagement with UWM and our community.</li><li>Creatively and collaboratively plan and execute various special events to accomplish Corporate Philanthropy objectives.</li><li>Support the development and utilization of tools and technology that ensure data integrity and the effective, efficient use of data to accomplish objectives.</li><li>Serve as an active member of UWM’s Senior Leadership Team.</li><li>Perform other duties as assigned.</li></ul>Competencies:&nbsp;Awareness and Sensitivity to the External Environment&nbsp;- Situational awareness; is aware oforganization‘s position in the community and the effect of words and actions on that position; demonstrates savvy in dealing with internal and external customers; is promoting and affirming in conversations about and on behalf of the organization.Collaborative/Inclusive Outlook&nbsp;- Works in a way that builds trust, relationships and confidence; promotes an environment that values input from the entire team; actions are both open and transparent.Communication&nbsp;- Speaks clearly, writes effectively and persuasively in positive or negative situations; listens to executives, co-workers, employees and outside advisors to effectively and efficiently share information and ideas; demonstrates effective group presentation and meeting skills. Polished and compelling public speaker to diverse audiences of varying size.Innovation –&nbsp;Comfortable and proactive with developing, recommending and introducing new ideas and/or methods.Relationship Building –&nbsp;Has the ability to connect and influence a large and diverse group of people; is seen as a bridge builder and someone who is “good to work with” can build and maintain meaningful professional relationships.Results-Oriented Thinking and Behavior&nbsp;- A genuine concern for effectiveness; possesses the desire to get the job done with excellence; mentally, is focused on getting the best results for actions taken; does not settle of mediocrity.Stewardship –&nbsp;Responds appropriately and timely with the fiscal responsibility given, and to organizational resources and budgetary administration; responsible stewards of people, talent and financial resources.Team/Organizational Leadership and Management&nbsp;- Understands the needs and wants of the organization, community and its customers and co-workers to provide accurate, complete and timely service and to further the mission, valuesREQUIRED &amp; PREFERRED QUALIFICATIONS<ul><li>Bachelor’s Degree required with an emphasis in sales, business, marketing, communications preferred.</li><li>5+ years of business development or sales-related experience.</li><li>Excellent command of data; enjoys and is adept at data analytics and drawing informed conclusions and actions based on data analysis.</li><li>Proven track record of leadership with direct reports.&nbsp;</li><li>Must work well under pressure, be flexible, creative, enthusiastic, and possess a high energy level.&nbsp;</li><li>Outstanding project management skills; extremely organized with ability to manage multiple priorities.&nbsp;</li><li>Flexibility to adjust schedule to work occasional evenings and weekends as needed.</li></ul>Applicants should provide a cover letter and resume.

United Way of the Midlands

VP, Corporate Engagement

The Vice President of Philanthropy and Communications is a member of the United Way of West Florida’s (UWWF) leadership team and is responsible for raising the financial resources needed for the organization to achieve its mission; and for providing leadership and direction to the organization’s communications, marketing strategy, and brand management to support fundraising, internal programs, and to further the mission of the organization. &nbsp;The position manages the Development and Marketing Teams.&nbsp;The VP of Philanthropy and Communications works closely with the President/CEO and Board of Directors to create and adapt strategies to achieve increased community impact through financial resources, communications, and marketing. The VP of Philanthropy and Communications works with their teams to ensure the success of fundraising events.Essential Functions:<ul><li>Provide leadership to, and evaluation of, the development and marketing staff, and marketing interns.</li><li>Oversee the preparation, implementation, and follow-up of all fundraising activities</li><li>Conduct strategic planning and follow best practices to grow fundraising, both the amount of money and the number of donors.</li><li>Conduct presentations.</li><li>Oversee data management and account performance tracking and fundraising results reporting.</li><li>Analyze fundraising results to successfully identify challenges and opportunities to ensure the attainment of annual fundraising goals.</li><li>Increase fundraising results over previous years in line with budgeted goals.&nbsp;</li><li>Work with the Development Team to recruit, train, supervise and evaluate the Ambassadors and the Development Advisory Council.</li><li>Work with the Development Team to implement the annual Workplace Campaign.</li><li>Oversee and ensure adequate research of corporate prospects.</li><li>Work with Donor Manager to establish and implement a strategy to grow individual donors.</li><li>Oversee the successful planning and implementation of fundraising related events, meetings, and initiatives.</li><li>Act as liaison between the Board Development Chair and United Way staff.</li><li>Establish and continuously improve relationships with company coordinators, board members, and volunteers.</li><li>Maintain a targeted, segmented list of donors, prospects, and donor referral sources, including corporate and foundation giving.</li><li>Retain current annual sponsors and identify and acquire new sponsors.&nbsp; .</li><li>Establish goals for growth of donor networks and fundraising events.</li><li>Ensure the development team meets fundraising goals.</li><li>Develop and implement a strategic marketing plan to communicate the organization’s mission to engage donors, volunteers, and the community.</li><li>Create communications goals and plans to increase volunteer and donor engagement.</li><li>Write and distribute press releases.</li><li>Establish and maintain effective working relationships with news outlets and news media, key civic and business organizations and provide information and communication tools as needed to officials at city, county, state, and federal levels.</li><li>Work in partnership with UWWF staff to develop and execute events to increase awareness of UWWF.</li><li>Conduct research and seek to understand factors that motivate involvement with UWWF.&nbsp;</li><li>Create and leverage strategic partnerships with outside organizations to deliver maximum marketing value to UWWF.</li><li>Approve internal and external media or marketing to ensure compliance with brand guidelines.</li><li>Coordinate and approve vendor registration with United Way Worldwide to ensure compliance with licensing.</li><li>Work with the Senior Marketing Manager on the &nbsp;design and production of marketing materials.</li><li>Work with the Senior Marketing Manager to ensure that website and social media pages are updated regularly.</li><li>Ensure all sponsors are recognized as required by sponsorship agreements.&nbsp;</li><li>Coordinate emergency preparedness and crisis response communications.</li><li>Maintain community visibility of CEO, other professional and volunteer leadership, and key volunteers.</li><li>Participate in key trainings, including but not limited to, Ambassador, Development Advisory Council, Community Investment and Board.</li><li>Develop and manage departmental budget.</li><li>Other duties as assigned.</li></ul>Educational and Experience:&nbsp;<ul><li>Bachelor's degree required</li><li>3-5 years of proven success in fundraising.</li></ul>·&nbsp;&nbsp;&nbsp; Marketing, and/or public relations experience required·&nbsp;&nbsp;&nbsp; Two years of experience in a supervisory role<ul><li>Experience working with volunteers.</li><li>Extensive experience in public speaking.</li><li>Experience with CRM software.&nbsp;</li><li>Experience working in a fast-paced environment</li><li>Proven ability to develop and implement marketing and communications plans that achieve specific and measurable results.</li><li>Experience with graphic design preferred</li><li>Strong computer skills and proficiency in MS Office Suite.</li></ul>Skills:<ul><li>Effective communicator with excellent written and oral skills.</li><li>Solid relationship-building skills.&nbsp;</li><li>Proven ability to manage and prioritize multiple tasks to meet deadlines without compromising quality.</li><li>Effective prioritization, organization, and follow-through.&nbsp;</li><li>Optimism and positive attitude</li><li>Detail oriented.</li><li>Conflict resolution skills.</li><li>Personal belief in, and passion for, United Way’s mission, goals, and objectives.</li><li>Ability to work with diverse populations and organizations.</li><li>Strategic and analytical thinker</li><li>Commitment to learning and professional development.</li><li>Self-motivated. &nbsp;</li><li>Strong team player with ability to work collaboratively.</li><li>Perseverance.</li><li>Proficient in Microsoft Office products.</li><li>Must have a current driver’s license</li></ul>United Way Core Competencies:<ul><li>Mission-Focused</li><li>Relationship-Oriented</li><li>Collaborator</li><li>Results-Driven</li><li>Brand Steward</li></ul>Drug Free Workplace – EEOE

United Way of West Florida

United Way of Escambia County

VP of Philanthropy & Communications

Performs&nbsp;administrative&nbsp;duties&nbsp;requiring&nbsp;considerable&nbsp;judgment,&nbsp;initiative,&nbsp;and&nbsp;knowledge&nbsp;of&nbsp;United&nbsp;Way of East Central Iowa.&nbsp;Assists&nbsp;the&nbsp;President &amp; CEO&nbsp;in the&nbsp;performance&nbsp;of&nbsp;their&nbsp;responsibilities.&nbsp;This&nbsp;position&nbsp;participates&nbsp;as&nbsp;part&nbsp;of&nbsp;the&nbsp;administrative&nbsp;support&nbsp;team, providing administrative&nbsp;support&nbsp;to&nbsp;other&nbsp;departments&nbsp;as&nbsp;necessary&nbsp;and&nbsp;directed&nbsp;by&nbsp;the President &amp;CEO,&nbsp;with&nbsp;a focus&nbsp;on&nbsp;Finance&nbsp;&amp; Administration&nbsp;and&nbsp;Resource&nbsp;Development.&nbsp;Position&nbsp;requires&nbsp;high levels of independent thinking,&nbsp;initiative,&nbsp;confidentiality,&nbsp;and&nbsp;knowledge of&nbsp;United&nbsp;Way,&nbsp;and&nbsp;functions&nbsp;with&nbsp;minimal&nbsp;supervision.&nbsp;Interactswith&nbsp;staff,&nbsp;volunteers,&nbsp;and&nbsp;agencies.

United Way of East Central Iowa

Office Manager

<h2>Job Title:&nbsp;Community Engagement Manager</h2><h2>Reports to: Director of Community Engagement</h2><h2>Position Type:&nbsp;Exempt – full time (40 hours per week)</h2><h2>Salary Range:&nbsp;$58,000 - $61,000 annually, depending on experience and education. $1,500 differential for bilingual English/Spanish. Visit our Careers page at&nbsp;<a href="http://www.uwaylc.org" target="_blank">www.uwaylc.org</a> for more information on benefits.&nbsp;</h2><h2>Location:&nbsp;Our office is located in Fort Collins, CO. We offer a hybrid environment, working in the office three days a week with the option of two days remote work.&nbsp;</h2><h2>What it’s like to work at United Way</h2>Are you a person who thrives on change? Do you want to make a difference in our community? Do you believe and practice equity by learning about disparities, their causes, and how we can unite to eliminate them? If so, then you’ve come to the right place. You’ll be part of a nimble team that adapts to meet the needs of our community and makes impactful change where all people are valued, safe, and have the freedoms they need to thrive.We believe equity is achieved when systemic, institutional, and historical barriers based on race, gender, sexual orientation, and other identities no longer predict socioeconomic, education, and health outcomes. &nbsp;United Way is an equal opportunity employer and is committed to the ethics of diversity and belonging. We strongly encourage applicants from historically excluded groups to apply. If you feel your skills, and more importantly your passions align with our mission, we encourage you to apply even if you don’t meet 100% of the posted qualifications. &nbsp;Scope of PositionUnited Way of Larimer County (UWLC) is bringing grassroots organizations and community resources together under one roof by creating community hubs and investing in place-based initiatives. The Community Engagement Manager will support UWLC’s place-based initiatives&nbsp;and community engagement activities which mobilize community members and partners in meaningful ways, elevate community solutions that create more equitable systems and policies, build a more effective and efficient social sector, and foster a more connected community.&nbsp; &nbsp;Key Responsibilities<ol><li>Program Administration: Develop and implement program infrastructure to support UWLC’s place-based initiatives. Perform other administrative duties as needed.</li><li>Community Partnerships and Outreach: Cultivate strong relationships with community members and place-based initiative partners through active participation in gatherings and events. Support various outreach initiatives that align with the organization's mission and support UWLC’s place-based initiatives.</li><li>Inclusive Event Coordination and Facilitation: Plan, implement, and facilitate events to support UWLC’s place-based initiatives that actively promote inclusivity, learning, capacity building and/or meaningful connection across diverse community leaders.</li><li>Collaborative Engagement: Foster collaboration across different organizational departments to ensure cohesive and effective support of UWLC’s place-based initiatives and community engagement strategies.</li><li>Resource Connection: Connect place-based initiative partners with internal and external community resources and opportunities including connecting individuals and corporate partners to meaningful volunteer opportunities.</li><li>Strategic Community Engagement: Support the Director of Community Engagement in developing and implementing long-term plans to engage the community strategically in support of UWLC’s goals, particularly focusing on children, youth, and their caregivers and/or families and aiming for equitable outcomes.</li><li>Advocacy Implementation: Support the Director of Community Engagement in planning, implementing, and/or facilitating convenings to gather community feedback for the development of UWLC’s advocacy and policy initiatives, fostering involvement and awareness among diverse groups.</li><li>Feedback Evaluation: Systematically collect and evaluate community and partnership feedback to fine-tune strategies, ensuring maximum positive impact. &nbsp;</li></ol>Preferred Qualifications<ol><li>Experience: Demonstrated experience supporting program administration, event planning and inclusive community engagement efforts, ideally within the nonprofit sector. Community outreach, mobilization, and meeting facilitation experience is highly desired. This role must also demonstrate experience in or a strong belief in advocacy and systems change.</li><li>Community Engagement Knowledge: Demonstrated experience working with communities of color, immigrant and refugee communities, LGBTQIA+ communities, and/or low-income communities. Understanding and application of inclusive community engagement practices, emphasizing accessibility and adaptability.</li><li>Commitment to Mission: Genuine passion for the nonprofit sector and alignment with the organization's mission and values and committed to equity and learning.</li><li>Relationship Building: Proven experience in building and maintaining strong relationships with community members, particularly those from historically excluded groups. Excellent interpersonal and communication skills are essential.</li><li>Bilingual Fluency:&nbsp; Fluency in both English and Spanish to effectively engage with diverse community demographics.</li><li>Communication Fluency: Practiced communication skills, articulating complex ideas, fostering meaningful connections, and engaging diverse audiences to drive impactful community engagement initiatives.</li><li>Project Management: Skilled in planning and overseeing projects, handling resources, risks, and communicating well with teams and partners for successful project completion.</li><li>Collaboration and Freedom: Demonstrated knowledge of how to work effectively within a team environment, collaborating with colleagues and community partners to achieve shared goals. Demonstrated aptitude to also work alone, guide, and make judgements in the face of ambiguity.&nbsp;</li><li>Technology Proficiency: Experience in leveraging communication tools to drive impactful and inclusive community engagement strategies within the nonprofit sector. Knowledge of Microsoft Office Suite is expected.</li></ol>COVID-SafeWe are committed to maintaining a safe and healthy workplace for all staff. UWLC team members are required to be vaccinated against COVID unless they have received an exemption due to a medical condition.

United Way of Larimer County

Community Engagement Manager

Mission:&nbsp; United Way Fox Cities (UWFC) improves lives by bringing diverse people together to build a stronger, more caring community for everyone.&nbsp;Core Values:&nbsp; Accountability, Community, Caring, Integrity, CommitmentSummary:The Senior Accountant provides accounting functions and maintains financial records of United Way Fox Cities including assuring integrity of the accounting software, campaign pledge and receivable database, and financial statements.&nbsp;Essential Duties/Responsibilities:Monthly and Yearly Closing Process:<ul><li>Applies accounting principles and techniques to systematically record and present financial data. Ensures that accounting transactions are recorded and reported accurately and in a timely fashion.</li><li>Performs journalizing entries and posting of cash receipts, cash disbursements, accounts payable, accounts receivable, and general journal entries in accordance with accounting policies and procedures.&nbsp;</li><li>Prepare the month end close journal entries for responsible areas.</li><li>Prepare balance sheet account reconciliation and perform variance analysis.</li><li>Maintain organized, accurate and complete accounting records.</li><li>Assist with account analysis, as needed.</li><li>Assist with preparation of monthly financial reports on a timely basis.</li><li>Manage financial record retention and destruction.</li><li>Assist with completion of surveys &amp; statistical reports.</li><li>Assist with annual budget processes.</li></ul>Accounts Payable and Receivable:<ul><li>Monitor accounts payable process to ensure accuracy and adherence to policies, procedures, and controls, including review of employee travel/expense reports.</li><li>Control the timing of vendor payments to maximize available cash balance.</li><li>Pay agencies, based on Board approved Agency investments, through online banking system sets up new agencies on direct deposit.</li><li>Maintain systems necessary for accurate distribution of grants and designations.</li><li>Maintain and update accounts receivable by posting payment transactions to existing receivables.</li><li>Analyze accounts receivable aging for accounts and transactions that require further investigation or adjustments.&nbsp;</li><li>Prepare and mail direct billing statements to individuals and organizations and track payments.</li><li>Generate receivable batch reports and prepare information in a format for general ledger entries.</li><li>Prepare bank deposits for pledge payments and deliver to the bank.</li><li>Enter and process credit card payments.</li></ul>Annual campaign:<ul><li>Oversee pledges receivable process, including receipting, posting, invoicing and statement preparation.</li><li>Work closely with the Resource Development team relative to the finance staff’s work, including monitoring campaign performance and projections for the monthly financial statements.</li><li>Reconcile Customer Relationship Management software (Andar) pledges and accounting software (MIP).</li><li>Assist in auditing campaign envelopes and with entering campaign designation information into campaign software database.</li></ul>Audits:<ul><li>Assist with annual audit, reporting and other projects, as assigned in preparation of audit work schedules.</li><li>Assist in the preparation of the annual tax return information for External Auditors&nbsp;</li><li>Assist in the preparation of the audited financial statements and footnotes.</li><li>Respond to outside agency audit information requests.</li><li>Develop, implement, and monitor internal controls to ensure fiscal integrity.</li><li>Maintain appropriate financial and accounting files.</li></ul>Payroll:<ul><li>Assist with bi-weekly payroll process, as needed.</li><li>Review payroll and related journal entries and provide back-up to the payroll accountant.&nbsp;</li><li>Assist with payroll preparation, including tax filing.</li></ul>&nbsp;Education and Experience:<ul><li>Bachelor’s degree in accounting required.</li><li>Certification as a public accountant (CPA) is preferred.</li><li>Non-profit experience preferred, with fund accounting experience preferred.</li><li>Experience working with CRM software (ex. Andar) preferred, but not required.</li></ul>Required Skills/Abilities:&nbsp;&nbsp;<ul><li>High attention to detail and accuracy</li><li>Ability to effectively manage multiple tasks and deadlines</li><li>Ability to continuously evaluate and improve processes</li><li>Ability to effectively communicate and interact with all levels of staff</li><li>Ability to learn new skills and adapt to a new environment</li><li>Well organized and takes initiative</li><li>Creative and analytical problem-solver</li><li>Professional</li><li>High integrity</li><li>Excellent computer skills with an emphasis on Excel</li><li>Strong connection to United Way’s vision, mission, values, and intentional behaviors with a positive ‘can-do’ attitude.&nbsp;</li></ul>This job description describes the general nature and scope of responsibilities for this position. Please note other duties and responsibilities may be assigned or removed at any time with or without notice.Work Environment:Work is primarily performed in an office environment. This position requires regular movement inside the office to access filing cabinets, office machinery, etc. Attendance at meetings outside of the office is occasionally necessary. The position also includes remaining in a stationary position a portion of the time, either standing or sitting, and occasional lifting of up to 20 pounds. There may be exposure to repetitive work on the computer. Evening and weekend hours may be required.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Senior Accountant

ABOUT USUnited Way of the Lowcountry unites the community to identify and solve our most critical issues.&nbsp; We are dedicated to improving people's lives and creating community-level change.&nbsp; Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that create opportunities for members of our community to achieve self-sufficiency.&nbsp; &nbsp;United Way of the Lowcountry currently partners with corporate, foundation, individual, and government funders to address the community’s most pressing needs and drive&nbsp;sustainable results. In Beaufort and Jasper counties, we're working to create a brighter future for all.&nbsp; We do this in two ways: by providing essential services that meet the immediate needs of our most vulnerable residents and by investing strategically in education and economic mobility programs.&nbsp;POSITION SUMMARYUnited Way of the Lowcountry (UWLC) partners with companies, creating mutually beneficial relationships that boost philanthropy, volunteerism and employee engagement. These partnerships have yielded more than $600,000 in annual workplace campaigns. The Corporate Engagement Manager will manage and deepen relationships with business accounts to increase engagement and philanthropic giving to support transformative change within Beaufort and Jasper counties. This role will focus on creating and executing short- and long-term plans to drive revenue growth by forging new partnerships and exploring business opportunities. This is a hands-on, in-the-community position that is vital, both internally and externally. The Corporate Engagement Manageris required to be an innovative and creative thinker, have salesmanship and collaboration skills, and have the determination to translate community needs into opportunities to make a difference through financial support of UWLC.HIRING RANGE AND BENEFITS<ul><li>$55,000 TO $60,000 with a comprehensive benefits package including:</li><li>Employer-subsidized healthcare plan.&nbsp;</li><li>Employer paid group dental, vision, and life insurance for employee.</li><li>Other voluntary insurance plans are available.</li><li>401(k) retirement plan with employer contribution.</li><li>Paid holidays, vacation, and sick leave time.</li><li>Four day work week from Memorial Day – Labor Day.</li></ul>United Way of the Lowcountry is an equal opportunity employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.&nbsp;United Way of the Lowcountry is committed to the full inclusion of all qualified individuals. As part of this commitment, UWLC will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.Please submit resume to:&nbsp;<a href="mailto:alarsoninmon@uwlowcountry.org" target="_blank">alarsoninmon@uwlowcountry.org</a>United Way of the Lowcountry | 1277 Ribaut Rd, Beaufort, SC&nbsp; 29901 |&nbsp;<a href="http://www.uwlowcountry.org" target="_blank">www.uwlowcountry.org</a>

United Way of the Lowcountry

Corporate Engagement Manager

1 | P a g e 
 


United Way of Lancaster is looking for a Resource Navigator to join our PA 211 East team. 
United Way for nearly 100 years has brought together the financial resources of donors, the 
passion of community volunteers, the expertise of community partners, and the dedication 
of the United Way staff to create change in our community. If you are a passionate and 
dedicated individual with a desire to make a difference, we’d like to talk to you. 

The Resource Navigator Position is responsible for providing information, referral and 
prescreening for County specific programs. Exceptional customer service and accurate 
data recording is essential in this position, while acting in accordance with our values, 
vision, and mission. 

Responsibilities: 

 • Answering inbound phone calls in a timely manner. 
 • Assessing caller needs and facilitating appropriate referrals for families and individuals 

seeking health and human service information, including evaluating client eligibility 
using pre-determined screening criteria for a variety of specialized contracts 

 • Accessing the 211 database for resources and appropriately refer callers. 
 • Demonstrate proficiency in using call center software, computer hardware and 

telephone equipment 
 • Proficient in use of Text and Chat 
 • Provide information, referral and prescreening for callers from specific counties within 

the PA 211 East region who may be facing loss of their primary residence due to eviction. 
 

Qualifications: 

 • High School Diploma or GED 
 • Work experience in health and human services field a plus 
 • Bilingual in Spanish and English a plus 
 • A Valid Driver’s License is required 
 • Clearances are required with relevance to the position 
 • Excellent communication and listening skills, empathetic and calm attitude 
 • Ability to work in a fast-paced call center 


2 | P a g e 
 

This is a full-time hourly, non-exempt position. 

The pay rate for this position is $18/hour, and we offer competitive benefits 

Please send your resume to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. No phone calls please. 


All United Way of Lancaster employees are employed at will. 

United way of Lancaster is an Equal Opportunity Employer committed to diversity in the 
workplace. 

All qualified applicants will receive consideration for employment without regard to sex, 
race, color, age, national origin, religion, sexual orientation, gender identity, protected 
veteran status, disability, or other protected status. 
 

<a href="mailto:btice@unwlanc.org" target="_blank">mailto:btice@unwlanc.org</a>

United Way of Lancaster County

PA 211 East Resource Navigator

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

Job Title: Director, Operations, United to 
End Homelessness 

Reporting To: Executive Director, United to 
End Homelessness 

Department: United to End Homelessness Position: Full-time/EXEMPT 

 
Purpose: The Director of Operations for United to End Homelessness, a key initiative of Orange County 
United Way, will provide operational leadership to a complex set of programs and activities. This position 
will work closely with the Executive Director (ED) of United to End Homelessness (U2EH), to ensure 
successful implementation, expansion, and improving efficiencies of the initiative. The incumbent will be 
committed to making a vision come to life by ensuring projects and tasks are completed to achieve results. 
 
The Director of Operations will ensure efficient monitoring and directing of administrative and financial 
operations, compliance of grant and contract requirements, management of the budget, and 
project/service integration. The Director of Operations is responsible for carrying out business and 
strategic plans and priorities, and functions as the interpreter to visionary ideas towards successful 
implementation of new or expansion plans for programs/projects. The successful incumbent is expected 
to employ sound management skills and professional business standards in the day-to-day operations of 
U2EH and its projects. 
 
Key Responsibilities include: 
 

Expansion and Growth: 
 • Support United to End Homlessness’s (U2EH) expansion efforts, contributing to securing 

additional funding and identifying new growth opportunities. 
 • Work closely with the ED to create staffing plans to ensure a successful expansion of U2EH’s work 
 • Provide supervision and management of staff as required 

 
Budgeting and Fiscal Management: 

 • Monitor income, expenses, and funding balances for U2EH and provide monthly updates to the 
ED and other team members, as needed. 

 • In collaboration with program directors, prepare and manage program budgets, ensuring fiscal 
responsibility. 

 • Work closely with the finance/accounting team to track spending towards grant/contract 
expectations, ensuring accurate and timely financial reporting. 

 • Work with finance/accounting and grants/contracts teams to ensure monthly invoicing and 
allocation of funds. 

 • Utilize tools to facilitate effective tracking and reporting on expenditures. 
 

Grants and Contracts: 
Oversight of the grants/contracts compliance plan for U2EH; collaborate with the grants/contracts 
team to create and implement a comprehensive compliance plan, ensuring adherence to relevant 
regulations and guidelines. Work with programmatic staff to ensure that all deliverables and 
performance metrics are met. Stay abreast of changes in grant/contract compliance requirements 
and proactively incorporate updates into the plan. 

 • Work closely with grants/contracts on funding proposals/applications to assist in securing 
additional funding for U2EH. 


Program Work Plans and Timelines: 
 • Work with the program directors to develop and oversee program work plans and timelines, 

ensuring alignment with grant/contract objectives and milestones. 
 • Work with ED and program directors to assist in the deployment of new programs, ensuring 

creation and implementation of policies and procedures. 
 

Data Collection and Evaluation: 
 • Collaborate with the Senior Director, Community Investments &amp; Evaluation and the Senior 

Manager, Evaluation for U2EH on developing appropriate evaluation plans for programs and 
special projects. 

 • Oversee and implement data collection and evaluation efforts aligned with grant/contract 
compliance and reporting requirements. 

 • Leverage collected data to drive continuous improvement and showcase the impact of programs. 
 
 

Integration and Cohesion: 
 • Identify opportunities for integration and lead action plans to eliminate barriers, fostering cohesion 

between U2EH programs. 
 • Work closely with the Chief Strategy Officer and other operations directors of the key initiatives 

and key service to identify and implement strategies of cross collaboration. 
 

Senior Representative Role: 
 • Act as a senior representative of U2EH in organizational meetings and events, demonstrating 

leadership and influence within the organization. 
 • Assist to disseminate U2EH information to partners, funders, and other departments at OCUW 

Represent U2EH in committees, collaboratives, and community meetings, ensuring an effective 
presence in relevant forums. 


Marketing and Fundraising Collaboration: 
 • Coordinate with other OCUW team members and departments to promote a marketing and 

fundraising agenda supporting U2EH programs. 
 • Demonstrate collaborative efforts to enhance visibility and support for fundraising initiatives. 
 • Assist with marketing and donor recognition of U2EH; ensure funders are recognized at 

appropriate U2EH events. 
 

Other Duties: 
 • Perform other duties as assigned, ensuring alignment with the overall goals and objectives of 

U2EH. 
 
Qualifications &amp; Requirements: 

 • At least five years of related professional experience, working with unhoused and/or vulnerable 
populations; 

 • Bachelor's degree in business/public administration, sociology, social work or a closely related 
field preferred; 

 • Previous experience serving at a non-profit organization 
 • Advanced project management, fiscal, and grant/contract experience; 
 • Strong working knowledge of programs and services related to housing and homelessness; 
 • Demonstrated success with designing and delivering results on high-profile community programs 
 • Proficient understanding of the social and economic landscape of Orange County; 
 • Advanced leadership and communication abilities with which to lead organizational development 

and success in a highly dynamic setting responsive to a complex and changing environment; 
 • Demonstrated ability to work with diverse interests and communities; enjoy working with people 

in different settings; donor and community-focused; 
 • Ability to develop and maintain positive work relationships with staff and volunteers; 


 • Ability to promote the use of coaching and cultural sensitivity in engaging with program staff and 
participants; 

 • Experience in team-building and strong group facilitation skills; 
 • Proven track record in financial and grant reporting, strategic planning, and successful program 

implementation; 
 • Excellent oral and written communication skills (including public speaking and presentations); 
 • Self-motivated, goal-oriented – ability to get the job done; able to adapt easily to change; 
 • Experience in managing data and preparing grant/contract invoices and reports; 
 • Computer proficiency in Microsoft Office (Word, Excel, and PowerPoint). 


 
Employment Standards 
 • Commitment to the mission and values of the organization. 
 • Self-motivated and able to work effectively with minimal supervision. 
 • Ability to represent program and Orange County United Way with public/private partners. 
 • A doer and team player who is inclusive, flexible, creative, and energetic. 
 • A decisive and resourceful individual with the willingness to accept responsibility and take charge of 

results; able to work successfully with limited resources. 
 • Ability to manage a hybrid work schedule; a minimum of three (3) days a week in an office setting at 

Orange County United Way and access to reliable internet connection and a quiet workspace free of 
disruptions for remote and virtual meetings. 

 • Must be available to work flexible hours, including some evenings and Saturdays. 
 • Access to a car, California Driver's License, car insurance and a satisfactory driving record are 

conditions of initial and continued employment. 
 
Compensation: 
Commensurate with experience, education, and market; $90,000 – $120,000 per year. Competitive 
benefits. 
 
Physical Demands: 
Physical demands are representative of the requirements necessary for an employee to successfully 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. 
Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 
including under the desks. The person in this position frequently communicates with coworkers and 
customers who have inquiries about our business operations and the community we service; therefore, 
the person must be able to exchange accurate information. The employee must occasionally lift and/or 
move up to 10 pounds. 
 
Send Resumes to: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Director, Operations, United to End Homelessness

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist

United Way of Hall County is a local non-profit organization whose mission is to unite people, organizations and resources to improve lives in Hall County.Position Description: The ideal candidate will exemplify the organization’s values of being a partner, a leader, trustworthy and selfless through support of and engagement with donors, volunteers and community stakeholders. This full time position interacts with all areas of the organization to achieve the strategic goals set forth by the board of directors.Immediate Supervisor: PresidentKey Responsibilities:Annual Campaign· Acts as primary staff resource to the Campaign Chair and Cabinet in establishing campaign goals and strategies; assists with campaign volunteer recruitment and orientation; responsible for campaign meeting schedules and agendas; coordinates account management.· Monitor and report campaign progress through reports and analyses to track campaign progress.· Conduct an annual evaluation of the previous year’s campaign, using past and present campaign volunteers and Board representatives, to analyze trends, develop strategies and set performance goals for the next campaign cycle.· Assist President/CPO in identifying future campaign chairperson and assist that person with forming campaign cabinets· Responsible for assembly and distribution of campaign materials to workplace coordinators.· Identify new and cultivate existing corporate supporters.· Make on-site presentations supporting employee participation in a workplace campaign.· Plan events associated with the Annual Campaign (i.e. campaign kickoff /celebration).· Assist President with relationship building of major donors including Tocqueville Society.Young Leaders Society· Manage the administrative duties associated with Young Leaders Society, including recruitment of members, providing staff support for steering committee, scheduling of events, and company and agency visits and presentations. Includes establishment and maintenance of tracking and evaluating systems, and arrange speakers, food and meeting space when necessary.Other Responsibilities· Manage the budget for the Resource Development department.· Assess other potential forms of resource development including but not limited to grants, planned giving and endowment building according to strategic plan.· Provide support to President/CPO as needed.Marketing· Plan and implement volunteer opportunities, special events, campaign activities and donor appreciation events.· Oversee and produce marketing materials, campaign collateral, annual report and other advertising.· Implement components from the marketing plan for year-round communication support.· Serve as content manager/copywriter/graphic designer for organizational publications, including website, social media and newsletter. At times when this service is contracted out the Director of Resource Development will oversee this process.· Provide assistance in the creation of presentations to community groups and provide audio-visual assistance when necessary.· Represent United Way as needed in public venues such as at workplace campaigns, special events, community activities and organizations.Qualifications:· Bachelor’s degree or equivalent.· Experience in non-profit or volunteer management desirable.· Experience in fundraising, sales, or marketing desirable.· Must possess valid driver’s license and have personal transportation for use during workday.· Must be available for presentations in companies outside regular working hours.Specific Job Skills Include:· Enthusiastic, creative and self-motivated· Excellent organizational ability· Committed to volunteer recruitment, support and recognition· Excellent oral and written communication skills· Detail-oriented with ability to multi-task· Computer skills including Word, Excel and Power Point· Experience with Adobe Suite preferred but not requiredPosition requires flexible schedule in order to attend events that may occur in the early mornings, evenings and/or weekends. Candidate will be asked to use personal car for business and must possess valid driver’s license and proof of insurance.

135 Full time Jobs