Relationship Manager, Resources Development - Corporate

ABOUT USUnited Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.JOB SUMMARYThe Relationship Manager is responsible for managing all aspects of corporate and employee engagement partnerships and campaigns. The position will establish, grow, and strengthen relationships with employers and internal influencers to maximize corporate and employee community involvement to meet and exceed revenue goals. Support United Way's commitment to excellent customer service by facilitating communication and relationship-building with community partners and key stakeholders (local organizations, businesses, and individuals). Positions United Way as the primary philanthropic conduit between companies, the communities in which they reside and operate, and individuals through the development of year-round engagement experiences.PRIMARY DUTIES AND RESPONSIBILITES

• Maintain close, positive relationships with the key accounts in the assigned portfolio throughout the year, including planning and oversight of the accounts’ annual United Way campaign – focusing on building and maintaining effective relationships.
• Be a passionate advocate of UWSA mission and be able to advocate amongst our corporate partners and their employees.
• Oversee employee giving campaigns and creates meaningful growth through best practice strategies to grow participation and average gifts.
• Work with the Individual Giving team to coordinate donor cultivation of individuals within the workplace who have potential to give major gifts.
• Strategic engagement of companies year-round through implementation of specific donor/corporate engagement strategies in partnership with overall Development team, Community Engagement, Marketing, and/or Volunteerism.
• Develop strategies to identify, cultivate, and steward current and potential leadership donors (gifts of $500 or more) within workplace campaigns.
• Work with portfolio of corporations, corporate champions, and internal stakeholders to create revenue growth strategies for each account, informed by targeted research and the company’s CSR focus.
• Assist volunteer identification, recruitment, training, retention, and advancement.
• In partnership with corporate partners, create a donor engagement strategy targeted at returning, new, lapsing, and lapsed donors.
• Consistently document key conversations with prospects, donors, and corporate partners into UWSA’s customer management database (CRM).
• Strong attention to detail and focus on updating campaign and individual donor information in CRM including, but not limited to, corporate contact(s), employee count, UWSA involvement, company processing information, engagement practices, campaign start/end dates, etc.
• Maintain solid understanding of United Way programs and initiatives. 
• Work with colleagues across the organization to develop customized giving proposals for key donors who may have an interest in funding a particular initiative.
• Develop relationships with the finance and administration staff to ensure that information on campaign reports is provided in a timely and accurate manner.
• Monitor reports for actual and projected progress to goals for accounts within assigned portfolio and work with the Information Systems team to finalize.
• Work with and manage Loaned Executives on the management of corporate campaigns and the interactions with company contacts.
• Work with the VP, RD to streamline processes and improve ROI on all fundraising activities.
• Willingly accept other ancillary or related assignments that will enhance the effectiveness of the corporation.

EDUCATION AND EXPERIENCE

• Bachelor’s degree – required in a related field of study.
• A Minimum of 2 years of professional work experience desired, with one or more years of fundraising or sales experience preferred. 
• Experience in working effectively in multicultural environments.
• Strong relationships in the nonprofit, public and private sectors. 
• Staff and volunteer management. 
• Experience in using virtual platforms for presentations and/or setting up virtual meetings.
• Experience with CRM/database management preferred. 

KNOWLEDGE, SKILLS & ABILITIES INFORMATION

• Knowledge of the nonprofit arena and the ability to develop and maintain strong relationships with community partners, donors and volunteers.
• Ability to identify and build opportunities and assist in educating and mobilizing networks of individuals, companies, and agencies to support UWSA’s impact agenda.
• Strong verbal and written communication skills including development of content relevant to the Impact Areas for a wide variety of audiences and media.
• Excellent collaborator and team member, able to work well with individuals at all levels of the organization. 
• A personal leadership and management style that promotes collaboration and accessibility. 
• Professional demeanor, outgoing, confident and goal oriented.
• Self-motivated and creative.
• Dynamic, authentic leadership and team building skills.
• Strong organizational skills.
• Ability to manage multiple deadlines and priorities and problem-solve issues as they arise.
• Strategic thinking ability.
• Commitment to Community Service.
• Demonstrated independent decision-making and problem-solving ability.
• Facilitation and presentation skills and experience.
• Data utilization expertise related to community issues.
• Committee-level volunteer management.
• Relationship management with a broad array of individuals and organizations. 
• Attention to detail in a multitasking environment.
• Proficient in Microsoft Office Suite. 
• Competent with Adobe Products Suite, preferred.

UNITED WAY COMPETENCIES

Core Competencies (all United Way Professionals):

Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward

BENEFITS

• Employer-subsidized healthcare plan with employer-funded HRA offered.
• Group dental, vision, life insurance and other insurance products available.
• Paid holidays, personal and sick leave time.
• 403(b) retirement plan with employer matching available.

WORK ENVIRONMENT

• Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures.
• Extended work on personal computing equipment, telephone, multi-functioning printer and calculator.
• Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally.
• Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours.

   PHYSICAL DEMANDS

• Sedentary work on a PC; sitting for extended periods of time, routinely. 
• Movement within the office and during external meetings and events, regularly.
• Bends, stoops and twists, occasionally.
• Exerts up to 25 lbs. of force, occasionally.
• Facilitates, presents and collaboratively interacts with others, routinely.
• Perform repetitive tasks, i.e., typing and texting, routinely.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.

APPLY

To submit your application visit https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY.

• Applications WILL NOT be accepted via email.
• Contact uwjobs@unitedwaysatx.org should you experience problems submitting your application.

United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 

United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.

 

United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | www.uwsastx.org