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UNITED WAY NCA OFFICE LOCATIONS:1015 15th Street, NW Suite 1200, Washington,&nbsp;DC8614 Westwood Center Drive, Suite 300, Vienna, VAWORK SCHEDULEHybrid/FlexibleREPORTS&nbsp;TOChief Development Officer (CDO)BASE SALARY BAND:$71,522 – 110,589 a yearCOMPENSATION &amp; BENEFITSUnited Way NCA offers competitive compensation and benefits including substantial paid leave, healthcare benefits, a matching retirement plan, and a great work environment.Mission:&nbsp;United Way NCA improves lives of underserved individuals in the National Capital Area by focusing community resources on creating measurable and lasting impact.&nbsp;We address the needs of our community by focusing on three key pillars of impact – health, education, and economic opportunity.We are uniquely positioned at the intersection of public, private, philanthropic, and nonprofit sectors to bring the best resources, individuals, and organizations together to solve our region’s most pressing issues facing our community today.&nbsp;Who We Serve:&nbsp;The ALICE (Asset Limited, Income Constrained, Employed) population represents more than 500,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE&nbsp;Lives Here&nbsp;initiative is one of United Way NCA’s strategic programs established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities.Equity:&nbsp;Equity is essential to our mission and is infused in all our business operations, hiring practices and community impact initiatives.Overview:&nbsp;Are you driven and passionate about ensuring that everyone has equitable access to health, education, and economic opportunity? Are you a&nbsp;natural leader who loves to build and develop teams? Are you a change agent who is looking to make a lasting impact in your community and within your organization? If so, you may be just what we are looking for as we expand our team. Take a closer look and reach out if you meet these&nbsp;qualifications.Position Description: Reporting to the CDO, the Donor Engagement Senior Manager/Individual Giving Officer is an important member of the Development/Fundraising department and is responsible for the identification, cultivation, solicitation and stewardship of a comprehensive mid-level giving program ($1,000 - $9,999) which includes cultivating and managing United Way NCA Affinity Groups (Regional Advisory Council, Women United, and NextGen United). This position oversees the daily management of these groups and partners with Resource Development colleagues to manage a mid-level giving portfolio and move individual donors through the giving pipeline. Internally, this position works closely with the Community Impact team to support the implementation of meaningful volunteer engagement opportunities for each affinity group, inspiring deeper connection to the mission and programs of United Way NCA.&nbsp;Key Responsibilities:&nbsp;The Donor Engagement Senior Manager/Individual Giving Officer will work closely with the Chief Development Officer and the entire development/fundraising team to oversee:Mid-level Giving<ul><li>Manage a portfolio of approximately two hundred (200) mid-level donors at the $1,000 - $9,999 level, taking them through the annual moves management cycle of qualification, cultivation, solicitation, and stewardship.</li><li>Inspire full giving participation from affinity group members.&nbsp;</li><li>Create annual cultivation and stewardship plans for affinity group members, proactively striving to move mid-level givers to the major giving pipeline.&nbsp;</li></ul>Affinity Groups<ul><li>Oversee, recruit, and engage members of the Regional Advisory Council, Women United, and NextGen United.&nbsp;</li><li>Manage leadership committees of each group and serve as the primary staff member working with the leadership of each group.&nbsp;</li><li>Coordinate and manage affiliated events to ensure successful development and execution.&nbsp;</li><li>Communicate clearly, regularly, and effectively with members of each affinity group, to build coordination, teamwork, enthusiasm, and a sense of common purpose.</li><li>Develop a calendar of annual volunteer opportunities to connect each affinity group to the programs and services of United Way NCA.</li><li>Other duties as assigned.</li></ul>Key Performance Indicators (KPIs): &nbsp; All front-line fundraisers at United Way NCA are expected to meet annual KPIs. The Donor Engagement Senior Manager/Individual Giving Officers’ performance is measured annually by:<ul><li>Face-to-face meetings and presentations,</li><li>Moves actions completed,</li><li>Solicitations,</li><li>Gifts closed,</li><li>Total dollars raised,</li><li>Number of new, retained, and upgraded donors, and</li><li>Collaborative gifts closed.</li></ul>Job Requirements:&nbsp;Solid Educational Background and Experience -&nbsp;Bachelor of Arts, Bachelor of Science, or equivalent experience is required. Minimum five (5) years of individual giving fundraising experience with a proven track record of managing a portfolio of donors contributing in the $1,000 to $9,999 giving range. Proven experience working with volunteer leadership groups, managing an annual calendar of fundraising and donor engagement.Drives Revenue &amp; Impact –&nbsp;Results driven, with a relentless focus on gaining resources to support United Way’s mission and community impact focused strategic objectives. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization. Possess ability to meet predetermined revenue goals.&nbsp;Strategic Relationship Building –&nbsp;People person with a keen knack for developing, maintaining, and deepening strategic relationships that generate the resources that support United Way’s mission. Strong knowledge of fundraising and desire to learn. Demonstrated success managing a portfolio of individual donors at the five- and six-figure levels. The ability to develop strong personal relationships through identification, cultivation, solicitation, and stewardship. Planned giving experience a plus.Effective &amp; Engaging Communicator –&nbsp;An effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community.&nbsp;Embracing and Managing Change –&nbsp;Champions and facilitates change to ensure long-term community sustainability. Adapts successfully to changing needs while maintaining positive relationships with all constituents, internal and external.Entrepreneurial and Innovative –&nbsp;Creatively seeks new opportunities to generate revenue and other resources that add greater value to the organization and the community. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization.&nbsp;Interested candidates should send a cover letter and resume directly to Human Resources:&nbsp;<a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>Successful candidates must pass criminal background and reference checks.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;United Way of the National Capital Area &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8614 Westwood Center Dr. Suite 300, Vienna, VA 22182 &nbsp;&nbsp;EOE M/F/D/V &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;

United Way National Capital Area

United Way of the National Capital Area

DESM/Individual Giving Officer

JOB TITLE: Donor Engagement Sr. Manager/ Major Gifts OfficerUNITED WAY NCA OFFICE LOCATIONS: 1015 15th Street, NW Suite 1200, Washington, DC 8614 Westwood Center Drive, Suite 300, Vienna, VAWORK SCHEDULE Hybrid/Flexible REPORTS TO Chief Development Officer (CDO)BASE SALARY BAND: $71,522 – 110,589 a yearCOMPENSATION &amp; BENEFITS United Way NCA offers competitive compensation and benefits including substantial paid leave, healthcare benefits, a matching retirement plan, and a great work environment. Mission: United Way NCA improves lives of underserved individuals in the National Capital Area by focusing community resources on creating measurable and lasting impact. We address the needs of our community by focusing on three key pillars of impact – health, education, and economic opportunity. We are uniquely positioned at the intersection of public, private, philanthropic, and nonprofit sectors to bring the best resources, individuals, and organizations together to solve our region’s most pressing issues facing our community today.Who We Serve: The ALICE (Asset Limited, Income Constrained, Employed) population represents more than 500,000 low- and moderate-income households in our region that earn more than the Federal Poverty Level but less than the basic cost of living for the county/state in which they live. United Way NCA’s ALICE Lives Here initiative is one of United Way NCA’s strategic programs established to address the issues of inequity in our systems for employment, education, health and food access, financial stability, and opportunities for all to grow to the best of their abilities. Equity: Equity is fundamental to our mission. We infuse equity in all our business operations, hiring practices and community impact initiatives. Overview: Are you driven and passionate about ensuring that everyone has equitable access to health, education, and economic opportunity? Are you a natural leader who loves to build and develop teams? Are you a change-agent who is looking to make a lasting impact in your community and within your organization? If so, you may be just what we are looking for as we expand our team. Take a closer look and reach out if you meet these qualifications. Position Description: Reporting to the CDO, the Major Gifts Officer is an important member of the Development/Fundraising department and will help build and lead United Way NCA’s individual giving efforts. They will manage a portfolio of prospects, current and lapsed donors, targeting five- and six-figure gifts. The Major Gifts Officer is responsible for developing, planning, and implementing strategies for identification, cultivation, solicitation, and stewardship of individual donors to include support for Alexis de Tocqueville Society and other related programs to support United Way NCA. They will focus on strategically building and expanding the organization's Individual Giving and Planned Giving program with a goal of significantly increasing the base of annual gifts. This position is ideal for a dynamic, results and relationship-driven, well-organized development professional who is committed to United Way NCA’s mission and has a passion for building development/fundraising programs. The Major Gifts Officer is responsible for maintaining and increasing annual revenue through the development, implementation and management of comprehensive major gifts moves management plan. Internally this position will work closely with SVP and cross functionally to leverage and enhance donor and prospect engagement to inspire deeper connection to the mission and programs of United Way NCA. Key Responsibilities: The Major Gifts Officer will work closely with the CDO and Development/Fundraising Team to build, implement, grow, and maintain long-term cross-functional strategic plans focused on immediate, near-term, and long-term major and planned gifts.1) Secures a minimum of 120 donor meetings/visits per year; 2) Collaborates with colleagues across UW NCA to understand the case for support and inspire donors up the giving pyramid; 3) Actively practices moves management through the donor life cycle of identification, qualification, cultivation, solicitation and stewardship; 4) Documents all donor related activities using the donor database Andar; 5) Assists in all cultivation and stewardship for UW NCA events Portfolio Management •&nbsp;&nbsp;&nbsp;&nbsp;Secure major gifts at the five- and six-figure levels. •&nbsp;&nbsp;&nbsp;&nbsp;Directly responsible for identifying, cultivating, and soliciting prospects for major and planned gifts of all varieties. While there is some portfolio in place, there will be significant portfolio development required in the first year to reach an expected 125-150 prospect portfolio size. •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for $1M in annual revenue from cash, pledges, and documented planned gifts designated to United Way NCA. •&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain a qualified fundraising pipeline/prospects, focused on achieving stretch goals to support enhanced revenue streams. •&nbsp;&nbsp;&nbsp;&nbsp;Manage systems and software to track and cultivate donors and prospects, including United Way NCA’s donor database and wealth screening tools. •&nbsp;&nbsp;&nbsp;&nbsp;Work with the Development/Fundraising department to align efforts and set goals. Create and implement moves management plans. •&nbsp;&nbsp;&nbsp;&nbsp;Make direct, face-to-face solicitations and work with program staff to develop individualized donor strategies; to include donor communications. •&nbsp;&nbsp;&nbsp;&nbsp;Acknowledge major donors through public and private recognition. Track and report progress using specific metrics. Job Requirements: Solid Educational Background and Experience - Bachelor of Arts, Bachelor of Science, or equivalent experience is required. Minimum eight (8) years of fundraising experience, with demonstrated experience in Major and Planned Gifts moves management and relationship building including at least five years of front-line fundraising and working with individual donors. Drives Revenue &amp; Impact – Results driven, with a relentless focus on gaining resources to support United Way’s mission and community impact focused strategic objectives. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization. Possess ability to meet predetermined revenue goals. Strategic Relationship Building – People person with a keen knack for developing, maintaining, and deepening strategic relationships that generate the resources that support United Way’s mission. Strong knowledge of fundraising and desire to learn. Demonstrated success managing a portfolio of individual donors at the five- and six-figure levels. &nbsp;Ability to develop strong personal relationships through identification, cultivation, solicitation, and stewardship. Planned giving experience a plus. Effective &amp; Engaging Communicator – An effective and passionate communicator, articulating the United Way message in a way that inspires others to act in service to the organization and the community. Embracing and Managing Change – Champions and facilitates change to ensure long-term community sustainability. Adapts successfully to changing needs while maintaining positive relationships with all constituents, internal and external. &nbsp;Entrepreneurial and Innovative – Creatively seeks new opportunities to generate revenue and other resources that add greater value to the organization and the community. Demonstrated entrepreneurial ability to develop alliances and coordinate shared interests of all parties. Excellent problem-solving skills designed to meet the challenges of the organization. Interested candidates should send a cover letter and resume directly to Human Resources: <a href="https://unitedwaynca.org/about-us/careers/" target="_blank">https://unitedwaynca.org/about-us/careers/</a>Successful candidates must pass criminal background and reference checks.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;United Way of the National Capital Area &nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8614 Westwood Center Dr. Suite 300, Vienna, VA 22182&nbsp; EOE M/F/D/V &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Donor Engagement Sr. Manager/Major Gifts Officr

Page 1 of 3 


Job Descriptionâ¯ 
Job Title: 211 Information and Referral Specialist 
Department: 211 
Reports to: 211 Program Director 
Status: Full Time 
FLSA Classification: Nonexempt 
Date: June 3, 2025 
 
Mission: 
United Way Fox Cities (UWFC) improves lives by bringing diverse people together to 
build a stronger, more caring community for everyone. 
 

Core Values: 
Accountability, Community, Caring, Integrity, Commitment 
 
Summary: 
The 211 Information and Referral Specialist (Specialist) is responsible and accountable 
for delivering quality, professional information, and referral services to callers. The 
Specialist serves as the front-line representative to the public, responds to incoming 
calls/texts/chats and makes follow-up calls on a scheduled basis. Contacts range from 
requests for simple information to complex cases with multiple needs requiring time 
spent on advocacy and/or crisis intervention. 
 
Duties/Responsibilities: 
Phone Specialist 

 • Answers incoming calls/texts/chats on an assigned schedule. 

 • Assesses caller’s needs and makes accurate referrals to appropriate agencies, 
programs, and services. 

 • Provides crisis intervention to callers according to established protocols. 

 • Research answers to new questions and requests for unknown services 
according to established protocols. 

 • Advocates for individuals who are experiencing difficulty or lacking the ability 
needed to make effective contact with agencies, programs, and services in 
partnership with 2-1-1 Director. 

 • Schedules and makes follow-up calls according to established protocols. 

 • Accurately records transaction information on all caller contacts. 

 • Works effectively as a team member in a shared work environment. 

 • Attends team meetings, on-site trainings, conferences, and workshops to 
improve professional skills. 

 • Stays informed on broad social issues and changes that impact human services. 

 • Maintains INFORM USA Accreditation quality assurance goals. 

 • Represents United Way 2-1-1 effectively to agencies and groups both on the 
telephone and in person. 

 • Works extended hours as needed, related to disaster management. 
 
 


Page 2 of 2 

Other 

 • Assist with maintenance of the 2-1-1 database, as needed. 

 • Assist with data analysis and reporting. 

 • Follow department and office management procedures as developed. 

 • Attend United Way Fox Cities’ functions as requested. 

 • Attends community meetings, agency fairs, and training as requested. 
o Perform other administrative duties as assigned. 

 
Reasonable accommodation may be provided to enable individuals to perform the 
essential functions. 
 
Education and Experience: 

 • Associate degree, or equivalent experience, in Human Services or related field 
required. Bilingual applicants (English/Spanish) preferred. 

 
Required Skills/Abilities: 

 • Ability to learn new skills, adapt to a new environment, and adopt knowledge. 

 • Strong people skills 

 • Ability to take directions and provide feedback. 

 • Excellent written and verbal communication skills, 

 • Computer skills including MS Office (Excel and Word), knowledge of internet. 

 • Strong organizational skills, and strong attention to details. 

 • Follow established INFORM USA and internal 2-1-1 protocols; Willingness to 
take appropriate initiative to assist and advocate for customers; listen to 
customers, provide appropriate referrals, and respect confidentiality; plan, 
prioritize, and organize work effectively. 

 • Willingness to learn; remain flexible, share responsibilities, and job functions 
when needed and appropriate. 

 • Ability to work assigned schedule necessary. 

 • Bilingual (English/Spanish) language skills are a plus. 
 
Core Values Integration: 
As a member of our team, you will be expected to demonstrate a commitment to our 
core values in all aspects of your work. 


Work Environment: 

Work is primarily performed in an office environment. This position requires regular 

movement inside the office to access filing cabinets, office machinery, etc. Attendance 

at meetings outside of the office is occasionally necessary. The position also includes 

remaining in a stationary position a portion of the time, either standing or sitting, and 

occasional lifting of up to 20 pounds. There may be exposure to repetitive work on the 

computer. Evening and weekend hours may be required. 


Page 3 of 2 

This job description describes the general nature and scope of responsibilities for this 

position. Please note other duties and responsibilities may be assigned or removed at 

any time with or without notice. 

 
Signatures: 

This job description has been approved by: 


Leader ______________________________________ Date ________________ 


HR__________________________________________ Date ________________ 


Employee signature below indicates the employee's understanding of the requirements, 

essential functions and duties of the position. 


Employee______________________________________ Date__________________

211 Information and Referral Specialist

<h3>Title</h3>Data Processor<h3>Department</h3>Resource Development<h3>Reports To</h3>Development Director<h3>Summary</h3>The Data Processor ensures the accuracy and integrity of donor and campaign data to support UWCE’s fundraising and reporting goals. This contract role focuses on pledge processing, data cleanup, and file preparation, providing essential administrative support to the Resource Development team.<h3>Employee Expectations</h3>UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community.&nbsp; All UWCE employees are critical to our work and expected to present the best image of our organization, as they represent the United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in matters of personal conduct and exhibit a high degree of personal integrity at all times.<h3>Position Requirements &amp; Qualifications</h3><ul><li>Associate degree or equivalent experience.</li><li>Proficiency in Microsoft Office required; Microsoft 365 preferred.</li><li>CRM database experience required; Salesforce preferred.</li><li>Data entry accuracy and speed of at least 35 words per minute.</li><li>Strong analytical thinking and organizational skills.</li><li>Ability to manage sensitive information with discretion.</li><li>Demonstrated teamwork and problem-solving abilities.</li></ul><h3>Essential Job Responsibilities</h3>Data&nbsp;Management<ul><li>Enter pledge data accurately and organize materials for scanning and archiving.</li><li>Maintain donor records and assist with data cleanup processes.</li><li>Support preparation and upload of campaign-related files.</li><li>Assist in designation processing and database maintenance.</li><li>Collaborate with the Development team to ensure accurate and timely reporting.</li><li>Perform additional data and administrative tasks as assigned.</li></ul><h3>Traits &amp; Distinguishing Characteristics</h3><ul><li>Precision-focused and deadline-driven.</li><li>Strong ownership of work and proactive problem-solving.</li><li>Ability to multi-task and adapt in a fast-paced environment.</li><li>Excellent communication with internal stakeholders.</li><li>High attention to detail and data accuracy.</li></ul>United Way Core Competencies for All Staff<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivation.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul><h3>Physical Demands</h3>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp;<ul><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing and visual acuity sufficient to perform these major functions.&nbsp;</li><li>Occasionally, travel to special events and meetings is required and may include transporting supplies and materials in personal vehicle requiring bending, lifting and carrying 25 pounds.&nbsp;</li><li>Occasionally includes reaching above shoulder heights, below the waist or lifting up to 25 pounds for office equipment, supplies and materials.</li></ul><h3>Status</h3>Contract, Temporary

United Way of the Coastal Empire

Data Processor

<h3>Title</h3>UW Campaign Ambassador<h3>Department</h3>Resource Development<h3>Reports To</h3>Development Director<h3>Summary</h3>The Campaign Ambassador supports United Way’s annual fundraising campaign by managing assigned workplace giving accounts, cultivating donor relationships, and delivering impactful presentations. This contract role works closely with Resource Development staff and executive-level volunteers to strengthen community partnerships, promote engagement, and increase support for the Community Fund.<h3>Employee Expectations</h3>The UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community. All UWCE employees are critical to our work and expected to present the best image of our organization as they represent the United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in matters of personal conduct, and exhibit a high degree of personal integrity at all times.<h3>Position Requirements &amp; Qualifications</h3><ul><li>Two (2) years of&nbsp;demonstrated sales, fundraising, and/or community outreach success history.</li><li>Bachelor’s Degree strongly preferred; comparable experience considered.</li><li>Proficiency in Microsoft Office required; Microsoft 365 preferred.</li><li>CRM database experience required; Salesforce preferred.</li><li>Possess a valid driver’s license and have the use of an insured motor vehicle.&nbsp;</li><li>Must be able to lift and carry up to 25 pounds.&nbsp;</li><li>Attend a full week of orientation regardless of regular work schedule.</li></ul><h3>Essential Job Responsibilities</h3><ul><li>Work in close&nbsp;collaboration with our Resource Development team to facilitate the management and coordination of annual employee and corporate giving campaigns.</li><li>Deliver compelling presentations about United Way to a variety of audiences (in person, virtually, by phone).</li><li>Provide exceptional customer service and responsive communication to assigned accounts.</li><li>Cultivate strong relationships with donors, volunteers, and team members.</li><li>Represent UWCE at campaign events, meetings, and presentations.</li><li>Participate in onboarding and ongoing professional development.</li></ul><h3>Traits &amp; Distinguishing Characteristics</h3><ul><li>Strong interpersonal, presentation, and communication skills.</li><li>Excellent organizational and time management skills.</li><li>High standards of integrity and accountability.</li><li>Collaborative spirit with the ability to work independently and remotely.</li><li>Resilient and adaptable in a fast-paced, goal-oriented environment.&nbsp;</li></ul>United Way Core Competencies for All Staff&nbsp;<ul><li>Mission-Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.&nbsp;</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp;</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.&nbsp;</li></ul><h3>Physical Demands</h3>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.&nbsp;<ul><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing, and visual acuity sufficient to perform these major functions.&nbsp;</li><li>Occasionally includes reaching above shoulder height, below the waist, or lifting to 25 pounds for office equipment, supplies, and materials.</li><li>Regular travel to events and meetings, often transporting supplies and materials in a personal vehicle requiring bending, lifting, and carrying 25 pounds.&nbsp;</li></ul><h3>Status</h3>Contract, Temporary

Campaign Ambassador

<h3>Title</h3>Resource Development Manager<h3>Department</h3>Resource Development<h3>Reports To</h3>Vice President of Resource Development<h3>Summary</h3>The Resource Development Manager is responsible for managing all aspects of corporate and employee engagement partnerships and campaigns. The position will establish, grow, and strengthen relationships with employers and internal influencers to maximize corporate and employee community involvement to meet and exceed revenue goals. Support United Way's commitment to excellent customer service by facilitating communication and relationship-building with community partners and key stakeholders (local organizations, businesses, and individuals). Positions United Way as the primary philanthropic conduit between companies, the communities in which they reside and operate, and individuals through the development of year-round engagement experiences.<h3>Employee Expectations</h3>The UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community.&nbsp;All UWCE employees are critical to our work and expected to present the best image of our organization as they represent the United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in matters of personal conduct and exhibit a high degree of personal integrity at all times.<h3>Position Requirements &amp; Qualifications</h3><ul><li>Three (3) years demonstrated history of sales and/or community outreach success with at least one (1) year in nonprofit fundraising.</li><li>Bachelor’s Degree strongly preferred; comparable experience considered.</li><li>Experience working with executive level volunteers preferred.</li><li>CRM database experience preferred and specifically Salesforce experience preferred.</li><li>Microsoft Office suite proficiency required, Microsoft365 (Teams, SharePoint) preferred.</li><li>Possess a valid driver’s license and have use of an insured motor vehicle.</li><li>Available to work a schedule that may extend over 40 hours per week and sometimes includes early morning and evening activities.</li></ul><h3>Essential Job Responsibilities</h3><h4>Fundraising &amp; Data Management</h4><ul><li>Manage and maintain close, positive relationships with the key accounts in the assigned portfolio throughout the year, including planning and oversight of the accounts’ annual United Way campaign – focusing on building and maintaining effective relationships.</li><li>Oversee employee giving campaigns and creates meaningful growth through best practice strategies to grow participation and increase gifts. Develop strategies to identify, cultivate, and steward current and potential donors and workplace campaigns&nbsp;</li><li>Work with the VP of Resource Development on donor cultivation of individuals within the workplace who have potential to give major gifts.</li><li>Define reporting needs and work with internal team on content, formatting, timeline, and delivery.</li><li>Utilize reports and data to inform decisions and strategy.</li><li>Maintain accurate record keeping and account data management for areas of responsibility; utilize available data to drive decisions and evaluate success.</li><li>Manage all work on assigned accounts until all donations are audited based on projections and goals.</li></ul><h4>Donor Stewardship and Business Development</h4><ul><li>In partnership with corporate partners, create a donor engagement strategy targeted at returning, new, lapsing, and lapsed donors.&nbsp;</li><li>Inform current and potential partners about investment impact and organizational progress towards community goals.</li><li>Meet annual goals for personal contact with donors and prospects, with a strong emphasis on face-to-face meetings, but also includes phone, e-mail, and other unique donor engagement opportunities.</li><li>Through relationship building and research, collaborate with the team on foundation and corporate giving grants.</li><li>Represent United Way of the Coastal Empire in the community.</li></ul><h4>Volunteer Management</h4><ul><li>Identify, recruit, train and manage campaign volunteers in areas of responsibility.</li><li>Direct volunteer teams in establishing an aggressive goal through the goal setting process and develop strategies to meet those goals.</li><li>Monitor all activity in assigned areas to assure adherence to timelines and reporting by tracking progress toward goals.</li><li>Manage team of volunteers and ambassadors in meeting and completing deadlines on all campaign-related related items.</li></ul><h4>Fundraising Strategies &amp; Implementation</h4><ul><li>Contribute in departmental planning and executing of fundraising strategies for broadening donor base and increased giving among current donors.</li><li>Provide staff support where needed, leadership to assigned volunteers and committees, and assist with special functions as necessary throughout the year.</li><li>Volunteer and actively participate in United Way projects, special events, and cross-functional teams or workgroups that support the entire organization.</li></ul>Other duties as assigned to advance the goals of Resource Development and the mission of United Way of the Coastal Empire.<h3>Traits &amp; Distinguishing Characteristics</h3><ul><li>Maintains exceptionally high standards of integrity and confidentiality.</li><li>Exceptional verbal and written communication to diverse audiences.</li><li>Communicates in a compelling, persuasive, and concise way with internal and external stakeholders.</li><li>Strong problem solving and time management skills.</li><li>Excellent technical ability; experience analyzing data to inform strategy with attention to detail and the ability to multi-task.</li><li>Takes ownership of work and demonstrates willingness to accept responsibility for decisions and actions.</li><li>Seeks and receives feedback graciously and with a dedication to continuous improvement.</li><li>Demonstrates commitment to quality in every task performed.</li></ul><h3>United Way Core Competencies for All Staff</h3><ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator:&nbsp;understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul><h3>Physical Demands</h3><ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing and visual acuity sufficient to perform these major functions.</li><li>Occasionally must travel to special events and meetings, often transporting supplies and materials in personal vehicle requiring bending, lifting and carrying 25 pounds.</li><li>Occasionally includes reaching above shoulder heights, below the waist or Lifting up to 25 pounds for office equipment, supplies and materials.</li></ul><h3>Status</h3>Exempt (Salaried)Salary Range: $51,000 - $54,000Salary commensurate with experience

Resource Development Manager

POSITION SUMMARY Support in the planning and coordination of HFUW Volunteer Relations by providing administrative logistical and technical support, ensuring smooth execution of events and activities.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<ul><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide support for frequent onsite and offsite events, including member engagement, fundraising initiatives, volunteer activities, and corporate partnership events.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide administrative support to the Volunteer Relations team by managing internal and external communications and coordinating the intake of volunteer requests.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Support the onsite and offsite meetings (scheduling meetings, managing attendance, preparing materials, room setup, and developing meeting minutes).</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage, update, and maintain Customer Relationship Management (CRM) system, Project Management system, and volunteer database.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Process vendor payment and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Stay up to date with volunteer data management procedures to ensure processes are consistently utilized throughout the organization.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Collaborate with other departments to ensure consistent brand representation.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Research, order, and track inventory of supplies and equipment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Assist with providing detailed reporting on outputs and outcomes.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Manage the collection of participant success stories to highlight program achievements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Stay informed about HFUW’s services, products, and the key issues affecting the communities we serve.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Provide back-up support to Resource Development and Events team.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;May be classified as essential, requiring prompt and effective action during critical situations to ensure the safety and well-being of the community.</li><li>&nbsp; &nbsp; Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:&nbsp; &nbsp; &nbsp;<ul><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Associate’s degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; One year of administrative experience preferred.</li><li>Prior experience working with volunteers, events or corporate clients preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Public speaking skills with the ability to confidently address large groups required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Valid Driver License required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Intermediate experience with Microsoft Office required, with advanced experience in Excel preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Project tracking experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Database experience preferred.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Customer service skills and experience required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to edit, complete, and assemble reports.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Attention to detail and accuracy.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Excellent analytical skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to multi-task and work in a fast-paced environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to work independently with minimal supervision required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Strong communication skills, both written and orally, required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Strong proofreading skills required.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize critical thinking and problem-solving skills.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Ability to utilize organizational skills effectively.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Must have access to a private, secure, and stable high-speed internet connection.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Must have access to a quiet, confidential workspace.</li><li>Bilingual is a plus.</li></ul>COMPETENCY REQUIREMENTSCommunications - Ability to communicate effectively.Business Ethics - Ability to work with integrity and ethics.Judgment - Ability to use sound judgement.Initiative - Ability to take initiative.Teamwork - Ability to work in a team environment. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constantly handling packing and shipping tools.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Constantly traveling to the office or offsite location.</li><li>Constantly lifting and moving of items weighing up to approximately 40 pounds.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Constantly bending, stooping, or kneeling.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Frequently ascending or descending stairs, ramps, and the like.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Frequently moving about to accomplish tasks or moving from one worksite to another.</li><li>Frequently operating motor vehicles (passenger van and similar vehicles).</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Hybrid inside working environment.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Frequent working in an outdoor environment with high or low temperatures.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Frequent early mornings, evenings, and weekend hours.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;High level of long periods of concentration.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Frequent interactions with internal and external customers.</li><li>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Reliable transportation required.</li><li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul> Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals.

Coordinator, Volunteer Relations

Position SummaryThe Chief Philanthropy Officer is a key member of Brown County United Way’s (BCUW) executive management team. This position is responsible for the development and implementation of all aspects of BCUW’s philanthropic and resource development strategies and programs. The position is responsible for working with resource development staff, working closely with BCUW volunteers to build and maintain relationships with major community stakeholders, donors, and the broader community.&nbsp;Qualities and QualificationsThe ideal team member is nonpartisan and works with leaders, regardless of political affiliation, at the federal, state, and local levels to strengthen communities and expand opportunities for all individuals in Brown County; has the ability to work both autonomously and collaboratively; is highly organized, flexible and can effectively multitask; has excellent oral and written communication skills: has previous experience with donor cultivation and donor stewardship. &nbsp;Collaborates with and provides supervision of and direction to the Brown County United Way Campaign Strategist.&nbsp; Bachelor’s degree preferred and/or equivalent experience in fundraising or sales.Key Responsibilities<ul><li>Participate as a member of the BCUW executive management team to provide a united, visible and strong leadership presence across the organization to help instill new thinking, focus and prioritize efforts, and operationalize the organization’s strategic plan.</li><li>Assist the President/CEO and executive management team in promoting the long-range plans and goals of the organization to the community.</li><li>Lead and grow a multi-million-dollar annual giving campaign.&nbsp;</li><li>Manage and lead all resource development lines of business including corporate relations, major and planned gifts, affinity group programs, new business, donor relations, and endowments.</li><li>Provide goal setting, visioning, leadership, and strategic direction for the resource development team.</li><li>Work with the resource development team and the BCUW annual campaign chair to create and execute the campaign timeline, volunteer prospect list, and marketing needs assessment.</li><li>Work with the resource development team, campaign chairs, and campaign cabinet to support the annual giving campaign.</li><li>Cultivate relationships with Brown County area corporate leaders and senior management of all priority and prospective accounts.</li><li>Collaborate with the executive management team and other appropriate BCUW team members in writing and securing grants for the campaign and BCUW-led initiatives.</li><li>Develop and manage new business and alternative funding streams.</li><li>Represent BCUW at state/regional United Way meetings and workshops. Present to groups as needed.</li><li>Coordinate continuous resource development staff education and training programs based on identified needs.</li><li>Work with the finance team to ensure that the BCUW database includes accurate information regarding all relevant campaign functions.</li><li>Collaborate with the Marketing Committee of the BCUW Board of Directors to:</li><li>Prepare all campaign materials.</li><li>Develop segmented donor marketing materials.</li><li>Work on long- and short-range plans for the purpose of meeting the organization’s marketing and communication goals.</li><li>Implement community-wide and donor recognition events.</li><li>Manage the resource development and marketing budgets.</li><li>Assist with the supervision of ad-hoc personnel. Provide backup staff support to the overall organization as needed.</li><li>Other duties as assigned by the President/CEO.</li></ul>Requirements<ul><li>Bachelor’s degree and supervisory experience preferred; ability to train and motivate staff and volunteers; demonstrated skills in building and maintaining effective relationships. Ability to work well independently and within a team environment, strong interpersonal skills. Ability to work in a fast-paced environment and juggle multiple priorities; ability to react and adjust quickly to changing conditions. Ability to complete complex and time-sensitive work. Excellent oral and written communication skills; proficient in Microsoft Office products (Access, Excel, Word, PowerPoint, and Outlook).&nbsp;</li><li>3+ years’ experience in Major Gift Development, or comparable fund-raising experience required.</li><li>Experience in health and human services development is preferred.</li></ul><h2>Relationships</h2>Reports to the President/CEO. Works with all BCUW staff and has high-level relationships with various community stakeholders, BCUW Board of Directors, agencies, organizations, government and volunteers.

Chief Philanthropy Officer

The Resource Development Director is a key leadership position responsible for planning, managing, and executing Great Rivers United Way’s (GRUW) annual fundraising efforts and long-term resource development strategy. This role builds strong, lasting relationships with individuals, corporate partners, foundations, and community organizations to generate revenue and support GRUW's mission to improve lives by uniting people and resources.

Great Rivers United Way

Resource Development Director

United Way of Broward County fights for the Health, Education and Financial Prosperity of EVERY person in our community.General Description: In collaboration with the Major Gifts team, the Major Gifts Officer (MGO) will be responsible for helping United Way of Broward County (UWBC) reach its fundraising goals by identifying, cultivating, soliciting, and stewarding major gifts. MGO will work closely with the Director, Major Gifts (DMG) to cultivate donors and prospects within the Major Gifts revenue streams: transformational giving, major gifts of $10k plus, planned giving, foundations, and capital campaign.&nbsp; In addition, the MGO will develop strong Donor Relations through individual and collective outreach, communication, and events to ensure retention and promote increased giving.&nbsp; Responsibilities will also include supporting the coordination and leadership of the Major Gift and Legacy committees.&nbsp; A portfolio of major gift donors and prospects must be individually maintained.Primary Job Responsibilities &amp; Duties:&nbsp;<ul><li>Implement overall Major Gifts strategy developed by DMG.</li><li>Identify, engage and re-engage donors, particularly those emerging as the next generation of potential philanthropic leaders.</li><li>Conduct individually tailored, one-on-one cultivation and solicitation meetings and work with appropriate volunteers to strategize and manage their cultivation and solicitation of targeted donors.</li><li>Identify and solicit new major gifts.&nbsp;</li><li>Connect United Way Staff and Board of Directors to new and/or prospective Tocqueville Society members.</li><li>Cultivate, steward and build trusted relationships with a portfolio of major donors and prospective major donors and legacy giving prospects to generate new and increased giving.</li><li>Effectively develop, organize, manage, support and motivate a volunteer team to aid in the identification, cultivation and solicitation of high capacity donors and prospective donors.</li><li>Partner with Major Gift and Development colleagues, for identification of prospects</li><li>Develop meaningful ways to engage major gift donors and prospects throughout the year including personal visits, executing unique events and volunteer opportunities to connect our members to the work United Way is doing in Broward County.</li><li>Create and implement a stewardship and recognition plan, including thanking donors, events and leadership registry.</li></ul>Other Job Duties:&nbsp;<ul><li>Maintains confidentiality of all materials, and uses judgment and tact in dealing with internal and external inquiries.</li><li>Understand the United Way of Broward concept, mission, purpose, philosophy and background to handle routine calls from public in an effective and diplomatic way.</li><li>Develops and maintains good working relationships with staff, board members, major donors, volunteers, agency representatives, and guests of the DMG.</li><li>Plans and prioritizes work to meet scheduled deadlines; adjusts personal schedule to assure completion of tasks, assignments, etc.</li><li>Works only under general supervision; uses discretion and judgment in the performance of daily duties.</li><li>Exhibits leadership and initiative in work habits and adhering to UWBC policies.</li><li>Performs other duties and assumes other responsibilities as assigned by the DMG.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree required (advanced degree or advanced certification such as CFRE preferred)</li><li>3-5 years of experience in development, advancement, or fundraising, with demonstrated success in nonprofit.&nbsp;</li><li>Ability to set goals strategically and oversee execution.</li><li>High level of discretion and ethical approach to fundraising.</li><li>Proven ability to interact and influence philanthropic leaders.</li><li>Experience motivating and managing high-profile volunteer leadership and senior executives.</li><li>Ability to work cross-functionally with various internal and external constituents.</li><li>Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines.</li><li>Excellent written and verbal communication and presentation skills.</li><li>Proficiency in database management, Microsoft Office Suite, and other computer skills, as required.</li></ul>Supervise:&nbsp;Temporary staff;VolunteersCore Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer, and occasionally driving the United Way vehicle.&nbsp; Demands also involve protracted concentration.&nbsp; &nbsp;

19 Resource Development Jobs