Resource Development Coordinator

Why Work for United Way

Do you want to leave work every day knowing that you have made a positive impact? At United Way of Central Florida (UWCF), you’ll work in a fun, warm, and supportive environment where each day is a new opportunity to make a difference. If you talk to our team members, the single trait we all have in common is a passion to help others. We work hard because we love what we do, and we know how much our local communities depend on us.

Plus, we offer excellent benefits and opportunities for advancement. If you want to be great while doing good, consider joining our United Way team!

Overview

We are seeking a highly organized, detail-oriented, and proactive Resource Development Coordinator to support our Chief Development & Marketing Officer and Resource Development Team.

This role serves as a professional administrative and analytical partner in donor engagement, campaign execution, reporting, and event coordination. The ideal candidate brings strong Executive Assistant experience, advanced CRM proficiency (ANDAR strongly preferred), and the ability to manage multiple priorities with accuracy and discretion.

Essential Duties and Responsibilities:

• Provide high-level administrative and executive support to the Chief Development & Marketing Officer, including calendar management, meeting coordination, and follow-through on strategic initiatives.
• Serve as a primary steward of donor data within ANDAR and Excel, ensuring accuracy, consistency, and integrity across reporting cycles.
• Prepare fundraising and campaign performance reports, tracking pledge activity, payments, donor retention, and revenue trends.
• Review pledge reports and check logs for accuracy and collaborate with Finance to resolve discrepancies.
• Draft, proofread, and format donor correspondence, presentations, stewardship materials, and internal communications.
• Coordinate internal meetings, volunteer committees, and affinity group gatherings, including logistics, agendas, and documentation.
• Support UWCF fundraising events through RSVP tracking, vendor coordination, name tag preparation, and event-day logistics.
• Maintain organized departmental files, shared drives, donor lists, and campaign tracking tools.
• Collaborate with the Marketing Team to align campaign timelines, messaging, and deliverables.
• Participate in proactive team efforts to achieve departmental and organizational goals.

Qualifications/Requirements:

• Strong experience working in a CRM environment; ANDAR experience highly desired.
• Executive Assistant or high-level administrative support background required.
• Exceptional attention to detail and data accuracy.
• Advanced proficiency in Microsoft Office, particularly Excel (reporting, data analysis, importing/exporting).
• Strong written and verbal communication skills with the ability to interact professionally with donors, volunteers, board members, and community partners.
• Ability to manage multiple priorities, maintain confidentiality, and exercise sound judgment.
• Strong time management skills and ability to work both independently and collaboratively.

Education and/or Experience:

• Bachelor’s degree preferred.
• 3–5 years of experience in fundraising operations, executive support, development coordination, CRM/database management, or related professional environment.
• Experience in a nonprofit setting is a plus.

Compensation, Benefits & Work Schedule

• Hourly Rate: $21 -$23 per hour, based on experience level
• Classification: Full-time, Non-exempt, hourly
• Location: On-site in Lakeland, FL
• Comprehensive benefits package, including paid time off, holidays, and professional development opportunities.

Disaster Response Responsibility

Every United Way of Central Florida employee is a disaster response worker and may be expected to support community response efforts when an Emergency Support Function (ESF) is activated, after ensuring personal and family safety.

Inclusion at UWCF

At United Way of Central Florida, we believe that diverse voices and experiences strengthen our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

If you are organized, relationship-oriented, and excited to support meaningful community impact through fundraising and donor engagement, we encourage you to apply.
Please submit your resume to: hr@uwcf.org