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United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families.&nbsp;Together, the contributions of thousands of individual donors become a force for change in the&nbsp;community.&nbsp;POSITION SUMMARY AND KEY RESPONSIBILITIESThe Pledge Processing Coordinator is responsible for inputting data and making changes to existing data in United Way’s pledge processing software.&nbsp; Enter alpha numeric data into donor software system accurately and efficiently<ul><li>Ability to follow detailed written instructions independently</li><li>Create fillable forms in MS Word or Adobe Acrobat&nbsp;</li><li>Perform mail merges using MS Word</li><li>Create and maintain spreadsheets in MS Excel</li><li>Perform data verification and validation to ensure accuracy</li><li>Generate reports from donor database &nbsp;</li><li>File and organize documents as needed</li><li>Transcribe information from various sources into digital format</li><li>Provide general administrative support as required including receptionist support&nbsp;</li><li>Performs other related duties as assigned</li></ul>Environment, Physical Activity, and Mental Demands<ul><li>The environment for this position is an open office that is clean and comfortable. The position is in a non-confined office-type setting in which he/she is free to move about at will and may include some minor annoyances such as noise, odors, drafts, etc. This position will have prolonged periods sitting at a desk and working on a computer.</li><li>The individual in the course of performing this position spends time writing, typing, speaking, listening, lifting (up to 15 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.</li><li>The individual in this position may operate any or all of the following: telephone, cellular telephone, beeper, copy, fax machines, calculator, typewriter, personal computer, related printers, and related office equipment.</li></ul>POSITION REQUIREMENTS&nbsp;These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.&nbsp; Individual abilities may result in some deviation from these guidelines.Education and Experience<ul><li>High school diploma or equivalent required.&nbsp;</li><li>Previous experience in a clerical or administrative role preferred.</li></ul>Skills and Abilities&nbsp;<ul><li>Proficient in basic math and data entry skills.</li><li>Familiarity with office equipment and computer systems.</li><li>Ability to work independently and meet deadlines.</li><li>Excellent organizational and attention to detail.&nbsp;</li><li>Excellent verbal and written communication skills.&nbsp;</li><li>Excellent time management skills with a proven ability to meet deadlines.</li><li>Ability to function well in a high-paced and at times stressful environment.</li><li>Must be able to perform this position safely, without endangering the health or safety to himself or herself or others.</li></ul>Personal Characteristics and Skills&nbsp;<ul><li>Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact.&nbsp;&nbsp;</li><li>Able to build trust in United Way and its relevance in the community.&nbsp;</li><li>Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.</li><li>Understand community trends and human service issues.&nbsp;</li><li>Ability to build relationships with different types of people, including clients, organization members, and providers.</li></ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please apply online or submit your resume and cover letter to&nbsp;<a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.UNITED WAY CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.&nbsp;</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>ABOUT BREVARD COUNTY FLORIDABrevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at&nbsp;<a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>.

United Way of Brevard County, Florida

United Way of Brevard 

Pledge Processing Coordinator

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families.&nbsp;Together, the contributions of thousands of individual donors become a force for change in the&nbsp;community.
POSITION SUMMARY AND KEY RESPONSIBILITIES 
The Manager, Resource Development will effectively manage a portfolio of campaign accounts for the annual workplace campaign and other resource development activities.
<ul><li>Responsible for year round relationship maintenance, growth, and new relationship development with targeted campaign accounts.&nbsp; May achieve this goal through such activities as meeting with select accounts, attending specific meetings, and providing a variety of print/verbal information regarding United Way activities and its impact on the community.&nbsp;</li>
<li>Identify and build relationships with new prospective donors, including companies capable of running workplace campaigns and/or making corporate gifts, as well as individual donors.</li>
<li>Assist in the qualification and cultivation of major donors capable of giving at a leadership level, helping to increase membership in United Way of Brevard’s giving circles, including the Tocqueville Society ($10,000+ annual giving).</li>
<li>Assist the Director, Resource Development in resolving problems associated with fund raising objectives and monitoring goal progress.</li>
<li>Prepare, analyze, research and review campaign data and reports as required or requested.&nbsp;&nbsp;</li>
<li>Assist employers with the development and implementation of their internal United Way Campaign including but not limited to the facilitation of training for employer contacts, group meetings and agency tours.&nbsp;</li>
<li>Respond to requests for materials and information from employers and perform a variety of clerical duties associated with campaign activities including maintenance of account files.&nbsp;</li>
<li>Participate in pre-campaign recruitment, training and management activities for volunteers and account executives.</li>
<li>Ancillary duties include a variety of responsibilities including collaborating with the Communications Department on the development of campaign materials; assisting in various functions with policy and procedure development; staffing special events as needed; and attending various networking functions to support departmental objectives.</li>
<li>Perform other related duties as assigned.</li>
</ul>Mental Demands
<ul><li>Read and interpret documents or instruments.</li>
<li>Perform highly detailed work.</li>
<li>Assist or guide problem solving.</li>
<li>Perform mathematical functions.</li>
<li>Conduct meetings and presentations.</li>
<li>Prepare written communication.</li>
<li>Perform highly specialized analytical reasoning.</li>
<li>Withstand stress.</li>
<li>Handle multiple, concurrent tasks and constant interruptions.</li>
</ul>Environment and Physical Activity
<ul><li>The environment for this position is an open office that is clean and comfortable and includes driving the employee’s own vehicle approximately 40% of the time. Reliable transportation is required.</li>
<li>Evening and weekend work is required.&nbsp;</li>
<li>The position is in a non-confined office-type setting in which the employee is free to move about and may include some minor annoyances such as noise, odors, drafts, etc.</li>
<li>The employee spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.</li>
<li>May operate any or all of the following: telephone, cellular telephone, copy, fax machines, calculator, personal computer, related printers and related office equipment.</li>
</ul>JOB REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.&nbsp; Individual abilities may result in some deviation from these guidelines.
Education and Experience
<ul><li>Bachelor degree Preferred and two (2) or more years of related experience or the equivalent combination may be acceptable.&nbsp;</li>
<li>Previous fundraising, communications or sales experience required.&nbsp;</li>
<li>Understanding of and some experience with statistical reporting, collection, analysis and reporting.</li>
<li>Ability to extract simple database information and make recommendations based upon statistical analysis.</li>
</ul>Skills/Abilities 
<ul><li>Excellent organization and time management skills and the ability to work with minimal supervision while performing duties.</li>
<li>Proficient skills in personal computer operation, including word-processing, spreadsheet and data management software programs.</li>
<li>Solid oral, written and interpersonal communication skills required.</li>
<li>Strong public speaking skills required.</li>
<li>Current Florida driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.</li>
<li>Must be able to perform this position safely, without endangering the health or safety to himself or herself or others.</li>
</ul>Personal characteristics and skills 
<ul><li>Possess an adequate level of broad business and leadership skills.</li>
<li>Effective at generating resources and financial support for the organization.&nbsp;</li>
<li>Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact.&nbsp;</li>
<li>Able to build trust in United Way and its relevance in the community.</li>
<li>Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.</li>
<li>Understand community trends and human service issues.</li>
<li>Excels in leadership, teambuilding, effective utilization of volunteer resources, management skills, and communication skills.</li>
</ul><ul><li>Ability to build relationships with different types of people, including clients, organization members, and providers.</li>
</ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>ABOUT BREVARD COUNTY FLORIDA
Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. &nbsp;With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>.

Manager, Resource Development

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, equity, and inclusion is a fundamental part of our mission and a focus throughout our organization and the communities we serve<h2></h2>Values:<ul><li>Teamwork –&nbsp;We work together to accomplish our goals and help&nbsp;each other&nbsp;succeed.</li><li>Innovation -&nbsp;We&nbsp;are fearless, imaginative trail&nbsp;blazers.</li><li>Mission Focused-&nbsp;We&nbsp;are passionate about our community’s wellbeing&nbsp;and creating lasting&nbsp;change.</li><li>Integrity –&nbsp;We&nbsp;are honest, transparent and act ethically to create&nbsp;trust.</li><li>Excellence –&nbsp;We&nbsp;set clear, high expectations for ourselves and our&nbsp;work.</li></ul><h2>Purpose of Position:</h2>The purpose of the Volunteer Coordinator position is to recruit, train, recognize and retain volunteers to support the Volunteer Income Tax Assistance (VITA) program and ensure the VITA tax program has the volunteer support and engagement required to meet program needs for the tax season.Key Responsibilities and Essential Functions:<ul><li>Lead the recruitment, placement, and retention of VITA program volunteers&nbsp;</li><li>Ensure the program meets target volunteer recruitment and retention goals annually</li><li>Lead the design of the volunteer program life cycle and volunteer program experience resulting in high participant satisfaction&nbsp;</li><li>Assist in schedule development, strong learning experiences, and completion of IRS volunteer training classes&nbsp;</li><li>Initiate relationship development with community partners to support the Real Sense program</li><li>Ensure all VITA program volunteers are IRS-certified to the appropriate level, are knowledge of and adhere to the IRS Volunteer Standards of Conduct, and are aware of IRS Quality Site Requirements</li><li>Maintain VITA program volunteer IRS-certification documentation and report timely to IRS</li><li>Track and provide the program and Site Coordinators with accurate information, including IRS-required documentation on site volunteers and monthly volunteer reports</li><li>Manage year-round communications and engagement with program volunteers</li><li>Lead annual recognition and appreciation for Real Sense volunteers</li><li>Assist the Tax Program Manager in planning and executing tax site-related events&nbsp;</li><li>Establish a schedule of coordinated messaging and touch-points to support VITA volunteer stewardship in partnership with the United Way VCE and Marketing departments</li><li>Connect volunteer opportunities to business partners with corporate social responsibility goals that support financial stability, in partnership with the United Way Resource Development department</li><li>Perform comprehensive data analysis and continuous improvement planning for the program informed by annual volunteer surveys, success stories, focus groups, and other Real Sense data</li><li>Work closely with Volunteer and Community Engagement Department in the recruitment of skilled based volunteers to support specialized volunteer community needs</li><li>Perform other special assignments and tasks as assigned in support of Real Sense</li></ul>Experience/Position Requirements:<ul><li>Must be proficient in the Microsoft Office (Outlook, Word, Excel PowerPoint)</li><li>Must possess strong work ethic</li><li>Must possess high level of professionalism&nbsp;</li><li>Must agree to be flexible with hours - occasional evenings or Saturdays (mostly during training and tax season)</li><li>High school diploma required. Two-year college degree preferred.</li><li>2-4 years progressively responsible, related experience</li><li>Excellent planning, organizing, verbal/written and PC skills</li><li>Experience in the area of volunteer development and training</li><li>Excellent interpersonal, written and oral communication skills</li><li>Ability to manage multiple projects simultaneously</li><li>Experience in planning, policy design, and spreadsheet analysis</li><li>Familiarity with VITA tax programs and software</li></ul><h2>Compensation and Benefits:</h2><ul><li>Competitive Salary – Salary commensurate with education and experience based&nbsp;on current&nbsp;market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for&nbsp;employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual&nbsp;pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end&nbsp;bonus days</li><li>Vacation – Two weeks paid&nbsp;vacation</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown&nbsp;Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly&nbsp;parking</li><li>Employee Assistance&nbsp;Program</li><li>A fun, challenging, and inclusive&nbsp;culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

Coordinator - RealSense

Department:&nbsp; &nbsp;Community Impact&nbsp;&nbsp;&nbsp;Reports to:&nbsp;&nbsp;&nbsp;&nbsp; Senior Director, MISSION UNITEDStatus:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exempt, Full-TimeGeneral Description: The Data and Systems Analyst is a critical member of the MISSION UNITED team at United Way of Broward County (UWBC) who engages in proactive problem-solving and critical thinking/analysis related to all veteran services. This position provides systems support for all data systems utilized by UWBC MISSION UNITED, including but not limited to the Services and Activities Management Information System (SAMIS), The Homeless Management Information System (HMIS), and data focused on UWBC functional zero initiative for veteran homelessness.&nbsp;Primary Job Responsibilities &amp; Duties:&nbsp;<ol><li>Collaboratively develops quality assurance, performance review, program monitoring and reporting tools in specified program areas for the collection of system, strategy, program, and participant-level data, and for use in assessing provider contract and overall initiative performance.</li><li>Regularly appraises program performance statistics and data analyses in all impact areas, at both the individual contract and cross-program levels, including analysis and synthesis of results and quarterly report summaries to the appropriate directors.&nbsp;</li><li>Provides training and technical assistance to funded agencies, other UWBC staff, and community members to build capacity for continuous self-assessment (e.g., results-based accountability, data collection and reporting, interpretation and utilization of evaluation results, continuous quality improvement) in alignment with Council on Accreditation (COA) and Veteran Administration (VA) requirements.&nbsp;</li><li>Supports comprehensive technical and administrative guidance of all systems for staff, service providers, and community stakeholders. This includes support related to both back and front-end administrative functions and application operating policies and procedures.</li><li>Responsible for managing upgrades to ensure systems remain current as well as testing new application software to ensure it will function as designed. &nbsp;</li><li>Responsible for updating and ensuring that the Data Quality Plan is implemented.</li><li>Creates dashboards, scorecards, and other data presentation documents for internal and external business needs.&nbsp;</li></ol>Other Job Duties:<ul><li>Manage the data sharing/CHO agreement with Broward County Government for HMIS access, security, project management, and updates.</li><li>Contributes to cross-organization coordination and communication by disseminating data-specific information and updates.</li><li>Conducts weekly, monthly, and quarterly data audits as needed to ensure data integrity and compliance.</li><li>Ensures data accuracy, proofing information, correcting errors as needed to assure valid and accurate reports.</li><li>Conducts troubleshooting with management and staff as opportunities for improvement and/or as problems arise to promote consistency of system use and reporting.</li><li>Respond accurately and timely to all data and system inquiries.</li><li>Adhere to all policies and procedures of United Way of Broward County.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Contributes to various reports and presentations that communicate results from MISSION UNITED to a variety of audiences/stakeholder groups by summarizing data and findings through written reports and verbal presentations.&nbsp;</li><li>Actively participates in team meetings and discussions related to program reviews, performance, monitoring, and planned courses of action.</li><li>As needed, participates on committees and groups that involve data projects, and in local, state, and national efforts.</li></ul>Supervises: Technology focused volunteers and student interns.Education &amp; Experience:&nbsp;<ul><li>Bachelor’s degree in computer science, Management and Information Systems, or related field required. Masters preferred. Certification in data analysis preferred. Experience in Human Services and/or Public Administration preferred.</li><li>At least three (3) years of directly related experience in conducting system administration.</li><li>Strong analytical/critical thinking skills and content area knowledge and expertise related to core impact areas of the United Way and program evaluation/performance measurement.</li><li>Solid proficiency in the use of all office software applications (including Word, Excel, PowerPoint, etc.).&nbsp;Proficiency in database and statistical programs, including SPSS, is a plus.</li><li>Demonstrated advanced knowledge, skills and experience in development and management of large, complex datasets, including quality assurance, data cleaning and analysis, etc.</li><li>Ability to gather and analyze available data/information and draw logical conclusions, and effectively communicate results verbally and in writing to audiences of various levels and backgrounds, including formal presentations as well as clearly written reports and documents.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds, and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Data and Systems Analyst, MISSION UNITED

Position Summary: The Marketing and Communications Senior Manager is responsible for supporting the United Way mission and expanding the organization’s outreach through the execution of various creative and innovative marketing strategies. This position is responsible for developing and implementing promotion strategies using the Community Foundation and United Way of Volusia-Flagler Counties’ social media platforms, websites, e-newsletters, print materials, and other marketing tools, maintaining relationships with local media, and creating compelling content and graphics that drive the organization’s brand awareness. United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven, and brand-steward. Duties and Responsibilities: Effective and Engaging Communicator • Develop creative and engaging content for communication platforms such as social media, website, e-newsletter, press releases, promotional items, video and print media. • Work effectively with other departments to achieve United Way goals and communicate to various stakeholders. • Coordinate with other departments and outside vendors to complete marketing materials such as brochures, snapshots, and video resources. • Manages United Way public relations with local media contacts. Critical Thinking and Creative Problem Solving • Research and implement industry and United Way network best practices to improve marketing effectiveness, processes, and content. • Review analytic reports to measure and improve success of marketing initiatives. Planning and Implementation • Support leadership in establishing, implementing, and evaluating a strategic marketing plan. • Collaborate with volunteers, interns, and consultants in elevating brand awareness. • Manages brand and public image. • Implement new and existing projects and initiatives as decided within each department. • Works with departments on event planning support and execution. Embracing &amp; Managing Change • Assist in evaluating and implementing systems to advance the vision of CF and UWVFC. • Initiate new ideas and improving efficiencies in the Operations department and the organization. • Embrace a team mentality and work together with others to achieve goals. Professional Development • Participate in marketing professionals’ groups, such as Florida Public Relations Association. • Actively seek out opportunities for professional developmentQualifications • Bachelor’s degree in a related field OR 3 years of relevant work experience. • Team player with the ability to work with UWVFC leadership to achieve organizational goals. • Creative and innovative mindset. • Strong verbal and written communication skills. • Exceptional interpersonal skills needed with the ability to communicate with key stakeholders, peers, and staff. • Ability to work independently. • Excellent computer skills and digital literacy (minimum of Microsoft and Adobe software programs). • Graphic design and video editing experience preferred. • Possess a valid driver’s license and have use of insured motor vehicle. Working Conditions &amp; Physical Requirements Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions. Employees may be required to assist with or attend various offsite events related to programs or fund raising that are scheduled evenings and/or weekends. These events may require several hours on your feet and assisting with heavy lifting and carrying. Direct Reports – Marketing and Communications Coordinator United Way of Volusia-Flagler Counties is an Equal Opportunity Employer. It is the organization’s policy to abide by all laws pertaining to fair employment practices and to not discriminate against any employee or applicant for employment because of age, race, color, religion, gender identification, sexual orientation, national origin, handicap or disability, or marital or veteran status.Salary band- $48,000-$53,000 Date last reviewed/ revised: 8/28/2024

Community Foundation & United Way of Volusia-Flagler Counties

United Way of Volusia-Flagler Counties ES

United Way of Volusia-Flagler Counties, Inc.

Marketing and Communications Senior Manager

Salary Range: $83,230 - $105,000 annuallyHybrid Schedule: 2 days from home and 3 days on-site &nbsp;Benefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Senior Director, Major Gifts to join our team. As Senior Director, Major Gifts you will Develop and build relationships in the community to address the health and human service needs of the community through United Way Miami. Focus on fundraising for both annual and Endowment campaigns from individuals who can make gifts of $100,000 or more.Principal Duties and Responsibilities:<ul><li>Ensures that all Tocqueville Society gifts are accounted for during the fiscal year.</li><li>Manages relationships with approximately 100-125 prospective and current donors who can make major/planned gifts of $100,000 or more. Identify, qualify, cultivate, solicit, and steward same.</li><li>Participates in all aspects of the gift cycle: - Initiate contacts with potential leadership and major gift donors - Develop appropriate cultivation strategies for them, including working with volunteers - Moves potential donors in an appropriate and timely fashion toward solicitation and closure - Makes solicitations when appropriate - Maintains stewardship contacts with donors; adheres to the highest ethical standards; demonstrates empathetic disposition, and perseverance; reflects optimistic attitude, and conveys sensitivity to the needs of the donors</li><li>Participates in 15-20 donor meetings a month.</li><li>Works collaboratively with and in support of volunteers, other development staff, and other United Way staff to achieve the needs of the prospects.</li><li>Participates in prospect management meetings to ensure coordination of cultivation, solicitation, and stewardship activities.</li><li>Attends United Way events as well as outside events for United Way representation, networking, etc.</li><li>Responsible for soliciting gifts of $100,000 and higher from individuals</li><li>Collaborate with the Development Officers to identify major and planned gift prospects within an account to create, cultivate, and solicit donors.</li></ul>UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.RequirementsEducation Requirements: Bachelor’s degree required or equivalent experience. Master’s preferred.Experience Requirements: Five years of experience in individual fundraising with a track record of closing major gifts in education, the human services area preferred.Technology Requirements: Knowledge of modern web browsers, Word, Excel, Outlook, Andar (database) and Takes the responsibility to learn &amp; use technology to increase one’s productivity and keep technical skills up to date. Maintains accurate and current data files.Other Essential Knowledge/Skills: Public speaking, understanding of people, ability to adapt to changing situations, ability to understand and analyze industry trends, sales ability, computer skills, basic math skills, and negotiation skills. The Spanish language is not a requirement but helpful.Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

United Way Miami

Senior Director, Major Gifts

Salary Range: $42,630-$45,675 annuallyHybrid Schedule: 2 days from home and 3 days on-site &nbsp;Benefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Senior Coordinator, MU to join our team. As Senior Coordinator, MU you will provide coordination of services and administrative support to Mission United (MU).UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.Principal Duties and Responsibilities<ul><li>Provide telephone support for the MU program that includes but is not limited to answering incoming calls; gathering details of veteran needs to determine proper services; referring veterans to the MU team for in-depth intake/enrollment and other community resources; and following up as needed.</li><li>Provide administrative support and follow-up for Mission United that includes but is not limited to setting up appointments; booking travel; composing/drafting letters; data entry; filing; word-processing; proofreading; and managing internal and external correspondence; and mailings.</li><li>Schedule and coordinate internal and external meetings and event registrations, including coordinating with key organizations and community partners. Ensure the veteran service organization (VSO) directory is maintained and kept up to date. Assist other staff with projects.</li><li>Participate in outreach events that promote the messaging of Mission United; assist with the preparation of monthly and quarterly statistical reports on client contacts, connection platform enrollments and usage; and client satisfaction surveys. Maintain an empathetic, non-judgmental attitude; and ensure that the highest degree of professionalism and customer service is met.</li><li>Perform other duties as assigned by the Senior Manager of Program Operations.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>RequirementsEducation Requirements: Associate degree or equivalent experience.Experience Requirements: One to three years of experience in an office environment providing administrative assistance. Veteran preferred but not necessary.Technology Requirements: Advanced Outlook, intermediate Microsoft Office suite, and Andar/SalesForce. Knowledge of modern web browsers.Other Essential Knowledge/Skills: Must be detail-oriented and able to multi-task in a fast-paced environment. Strong customer service skills are required. Ability to function in a team environment. The Spanish language is not a requirement but helpful.&nbsp;&nbsp;&nbsp;Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

Senior Coordinator, Mission United- Hybrid

Salary Range: $46,690-$50,750 annuallyHybrid schedule: 2 days work from home and 3 on-site &nbsp;Benefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation and Recess amounts may vary based on roles, schedules, and years of service. &nbsp;Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and health for everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami is hiring a Financial Coach (Case Manager) to join our team and provide the financial coaching function of the United Way Center for Financial Stability and assist with integrating into other United Way and community initiatives. The ideal candidate must be detail-oriented and able to multi-task in a fast-paced environment. Strong customer service skills and ability to function in a team environment. Experienced and comfortable communicating one-on-one and with small groups on various financial and miscellaneous topics. Proficiency in written and spoken Spanish or Creole is strongly desired.Principal Duties and Responsibilities:<ul><li>Provide direct service, including training and one-on-one coaching, aimed at helping others build financial capability, change financial behavior, and achieve financial goals.</li><li>Conducted and coordinated intake and holistic assessments of individual and family clients.</li><li>Educate clients on the value of financial capability services and engage clients in a longer-term coaching relationship.</li><li>Assist clients in identifying and addressing current financial opportunities and challenges while providing a holistic perspective on overall financial stability to help clients move towards proactive financial management and long-term success.</li><li>Develop individualized financial stability plans in collaboration with clients, assisting with goal-setting, money management, savings, credit building, debt management, utilization of financial services and products, tax preparation, benefit screening, employment services, etc.</li><li>Identify and refer participants to other community resources and services, as needed, to achieve clients’ financial goals.</li><li>Identify, cultivate, and maintain effective relationships with key providers of other community resources and services, coordinating efforts as needed to maximize client impact.</li><li>Review financial plans to identify needs/gaps</li><li>Follow-up, monitor, and evaluate progress with clients</li><li>Provide “warm” referrals to community resources and services, following up with clients and/or community partners as appropriate</li><li>Ensure client’s physical and electronic files are accurate, up to date, and secure</li><li>Track and compile outcomes of services provided; provide information and prepare reports regularly</li><li>Learn new skills and techniques to promote high-quality services and impact</li><li>Work with leadership to adapt coaching methods and tools to create more effective client and program outcomes</li><li>Perform outreach and attend events to market services, recruit clients, and build relationships with partners</li><li>Promote United Way Center for Financial Stability to the Miami-Dade community, local businesses, the social service community, and other key groups</li><li>Represent United Way at various community meetings, conferences, and committees; attend and participate in UW special events to support our fundraising efforts.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly in times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization’s crisis plan and response efforts.</li></ul>UWM is an equal opportunity employer and a drug-free workplace; please visit our Career site homepage to view our EEO statement and Drug-Free policy.RequirementsEducation Requirements: Bachelor’s degree required with major coursework in business, management, social services, or related fields or equivalent.Experience Requirements: Experience and demonstrated success in serving at-risk and/or low-to-moderate income populations. Experienced and comfortable communicating one-on-one and with small groups of people on a variety of financial and miscellaneous topics.Other Requirements: Must be Bilingual (English/Spanish)Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

Financial Coach (Case Manager)- Hybrid

Salary Range:$42,630-$45,675 annuallyHybrid Schedule: 2 days from home and 3 days on-site &nbsp;Benefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Employment Services Navigator to join our team. As &nbsp;Employment Services Navigator at United Way Miami you will provide administrative coordination and support to help transitioning active and former military service members, veterans, and their spouses access employment opportunities.Principal Duties and Responsibilities:<ul><li>Maintain and cultivate relationships with employers, Career Source Miami, and veteran-focused services, while staying informed about the local job market.</li><li>Develop lists of supportive services, including training programs and apprenticeships, and make referrals to veteran services as needed.</li><li>Provide direct support for resume writing workshops and one-on-one assistance, organizing resources and helping clients craft effective resumes.&nbsp;</li><li>Support interview preparation workshops, providing resources, and coordinating mock interviews. Assist in identifying job placement opportunities and organizing employment-related events and workshops.</li><li>Assist clients in setting realistic employment goals, monitoring their progress, and resolving issues in coordination with the MU team.</li><li>Assist clients in translating military skills to civilian job qualifications by organizing workshops and providing resources. Collaborate with the MISSION UNITED Employment Committee on peer mentoring and Transition Assistance Programs (TAPs).</li><li>Input and maintain client information in tracking systems, documenting activities, and preparing reports. Participate in training and special projects as required</li></ul>UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.&nbsp;RequirementsEducation Requirements: Associate degree or equivalent experience.Experience Requirements: One to three years of work experience in corporate or agency recruitment and selection; military experience/veteran cultural competency highly preferred; or any equivalent combination of relevant training and experience.Technology Requirements: Advanced Outlook, intermediate Microsoft Office suite, and Andar/SalesForce database. Knowledge of modern web browsers.Other Essential Knowledge/Skills: Must be detail-oriented and able to multi-task in a fast-paced environment. Strong customer service and empathy skills are required. Ability to function in a team environment. The Spanish language is not a requirement but helpful.&nbsp;&nbsp;Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

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