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United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement. In this role, you will also provide administrative support to other teams within Community Impact.<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li></ul>Performs other duties as assigned.  Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.  </li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by Friday, May 3, 2024, via the link below:<a href="https://jobapply.page.link/Mt4wp" target="_blank">https://jobapply.page.link/Mt4wp</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

United Way of Greater Cincinnati

Associate, Project LIFT

General Description: The Housing Manager is responsible for overseeing compliance with housing rules and policies, overseeing Veteran’s needs are properly addressed, documenting all activities and interactions in a residential housing setting. Primary Job Responsibilities &amp; Duties: <ol><li>Client Relations:<ol><li>Conducting Daily Check-ins with clients. </li><li>Responding to client inquiries, concerns, and complaints in a timely and professional manner.</li><li>Resolving disputes between clients when necessary. </li></ol></li></ol><ol><li>Communication<ol><li>Responding promptly to maintenance requests and emergencies.</li><li>Responding to all communications promptly and based on the level of urgency.</li><li>Communicating at shift change happenings that occurred during the shift and any other interactions to the case manager, other Housing Manager, Director and/or other staff.</li><li>Immediately communicating with the Case Manager regarding unusual circumstances, incidents, inebriated clients, clients who break curfew, or any emergency and documenting the information in the affected client(s) chart. </li><li>Contacting emergency services e.g. 911, law enforcement, Mobile Response, BSO’s Co-Responder Program, poison control, etc., as appropriate.</li><li>Fostering a positive work and living environment and promoting teamwork and collaboration.</li></ol></li></ol><ol><li>Compliance and Regulation:<ol><li>Implementing and enforcing housing policies and procedures and Federal and State Regulations pertaining to the housing program; ensuring programmatic compliance.</li><li>Drug and/or Alcohol testing clients as appropriate.</li><li>Understand and ensure that accreditation standards are being upheld and create solutions when discrepancies are identified.</li></ol></li></ol><ol><li>Reporting and Documentation:<ol><li>Documenting all activities in the respective client’s chart, including daily check-ins, breaking of curfew, drug and/or alcohol testing and outcomes.</li><li>Developing incident reports immediately following the incident and when the client has been determined to be safe.</li><li>Assessing clients to determine if they need to be drug and/or alcohol tested and following through with the testing, as appropriate.</li><li>Ensure clients sign in and out at the office each time they arrive to or leave from the premises, respectively. </li></ol></li></ol><ol><li>Other Job Duties: </li></ol><ol><li>Ensure clients maintain facility common areas clean and their assigned unit.  </li><li>Other duties as assigned to support the needs of the facility and the organization.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises: N/AEducation &amp; Experience: <ol><li>Associates degree in social work, psychology or related field preferred with two years of experience or High School Diploma with four years of related experience.</li><li>Strong communication, documentation, and interpersonal skills.</li><li>Excellent organizational and problem-solving abilities.</li><li>Strong organizational and people skills required.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li><li>Must be self-motivated, compassionate and have a positive attitude </li><li>Proficiency in Microsoft Office Suite and managing different software platforms.</li><li>MUST be able to work evenings and weekends.</li></ol>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

United Way of Broward County

GPD SITH Housing Manager

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families. Together, the contributions of thousands of individual donors become a force for change in the community. POSITION SUMMARY AND KEY RESPONSIBILITIES Resource Development is responsible for raising funds necessary for United Way of Brevard to meet its mission. All Resource Development team members are committed to providing high-quality prospecting, cultivating, service delivery and donor stewardship to make their giving easy, impactful and personally meaningful.The Campaign Relationship Manager drives the implementation of year-round engagement processes for a portfolio of organization donors, with a strong focus on United Way Community Campaign. The ideal candidate thrives in a forward-facing role, building relationships and providing excellent customer service. This position also supports new business and re-engagement business strategies.<ul><li>Manage large portfolio of assigned corporate accounts to aid in the planning and execution of corporate "workplace" giving initiatives  </li><li>Make presentations and represent United Way of Brevard in the community at local events and workplace campaign kick-offs. Attend all appropriate events, providing day-of and follow-up assistance as required.</li></ul><ul><li>Work closely in partnership with finance and pledge processing for the pledge reconciliation process to help ensure UW is in receipt of full giving amounts</li></ul><ul><li>Review and finalize donor data and progress reports, ensuring accuracy and comprehensiveness.  </li><li>Participate in annual action planning, including the development of donor segmentation, research and engagement planning to increase retention and annual giving and the development of processes to ensure collaboration, integration and alignment of Resource Development team.</li></ul><ul><li>Meets monthly goals for personal contact with donors and prospects, with a strong emphasis on face-to-face meetings, but also includes phone, e-mail, and other unique donor engagement opportunities.</li><li>Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned.</li><li>Maintain Andar database as a tool to help build relationships by keeping accurate and up-to-date account records.</li><li>Utilize Andar to support data-informed decision-making about workplace accounts and analyze donor information for trends, gaps, and opportunities for revenue growth.</li><li>Available to work a schedule that may extend over 40 hours per week and sometimes includes early morning and evening activities. </li></ul>JOB REQUIREMENTSThese specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.  Individual abilities may result in some deviation from these guidelines.Education and ExperienceBachelor’s degree in business, sales, or nonprofit management; or equivalent, in job-related areas is required<ul><li>1-2 years of experience in sales or fundraising</li></ul>Skills/Abilities <ul><li>Specific knowledge of best practices in donor service delivery, engagement and retention</li><li>Experience working with corporations to meet their community and employee engagement needs</li><li>Demonstrated ability to gather, analyze and summarize data for use in planning, service delivery and continuous quality improvement efforts</li><li>Strong strategic, analytical and critical thinking skills with excellent written and verbal communication skills</li><li>Team-oriented with a commitment to fostering strong, productive, working relationships with all staff, volunteers, and the overall community</li><li>Ability to efficiently and accurately work under time and performance pressure</li><li>Demonstrated commitment to meeting both the expressed and unmet needs of internal and external clients</li><li>Demonstrated decision-making ability based on excellent judgment applied within the context of operating policies and processes and organizational values</li><li>Work well independently and within teams as a member and/or leader</li><li>High level of integrity with demonstrated ability to exercise tact and good judgment</li><li>Ability to manage multiple projects and prioritize tasks in a matrixed organization structure</li><li>Proficient in Microsoft Office and demonstrated ability to learn new technology applications</li></ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.UNITED WAY CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations. </li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. </li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>ABOUT BREVARD COUNTY FLORIDABrevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference.  With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>

United Way of Brevard County, Florida

United Way of Brevard 

Campaign Relationship Manager 

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.  Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work.  Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.  Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls prior to the beginning of the shift. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment.  Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable. AIRS or AAS certification preferred. • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.  Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture  General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.  UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist

POSITION SUMMARY (This is a temporary position)As a Facilities Associate, you are responsible for maintaining the efficient function of the mailroom by sorting and delivering mail, ordering supplies, fulfilling mail requisitions, and keeping track of deliveries for off-site events. You will also be available to assist the Facilities team and the building engineer in the daily maintenance and upkeep of entire facilities to include room setups and reconfigurations to fulfill staff and rental meeting requests.  KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul><li>Responsible for the daily operation of the mailroom including sending, receiving, and delivering mail parcels and handling material being shipped for conference events and disasters.</li><li>Responsible for delivering material locally using the van as needed to ensure event material is delivered on time and returned to the building if applicable.</li><li>Maintains the mailroom and equipment in clean and orderly condition and follows prescribed safety regulations.</li><li>Ensures classrooms and meeting spaces are ready for occupancy, furniture is arranged as required, and that rooms are clean and presentable.</li><li>Maintains spare key inventory and key box maintenance.</li><li>Performs typical maintenance tasks to support the entire facility.</li><li>Detects and reports suspicious mail and packages to Manager, Facilities before delivering.</li><li>Detects and reports defective materials or questionable conditions to the Manager, Facilities.</li><li>Assists in performing prescribed preventative maintenance on the building and grounds as required.</li><li>Manages coffee inventory, restock supplies.</li><li>Other duties as assigned</li></ul>JOB REQUIREMENTS Minimum requirements include:<ul><li>A valid driver’s license.</li><li>GED/high school diploma.</li><li>Clean background check</li><li>At least one year of prior experience in a similar role.        </li></ul>Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes, and noise. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Heavy lifting, up to 50lbs, is often required while moving packages and furniture.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. SALARY STATEMENT:The budgeted lifespan salary range for this position is currently $20 - $25 per hour. Salaries are determined by several factors including applicant’s knowledge, skills, experience, position, equity, and market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level and be able to work onsite in Alexandria, VA:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital.)   Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Teamwork Collaboration - Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (703) 836-7100 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY &amp; INCLUSION STATEMENT OF PRINCIPLEWe take the broadest possible view of diversity. We value the visible and invisible qualities that make you who you are.We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.We strive to include diversity, equity, and inclusion practices at the center of our daily work.We commit to using these practices for our business and our communities.Join us in embracing diversity, equity and inclusion for every person in every community.LIVE UNITED

United Way Worldwide

Facilities Lead Associate

The United Way of Southwest Virginia Administrative Assistant conducts administrative and logistical tasks related to every area and function of our organization. Primary responsibilities include data entry and reporting for the development team at United Way of Southwest Virginia, maintaining confidential information related to donors and partners, processing accounts receivable, providing logistical support for the organization's events, programs, and meetings, and conducting advanced administrative tasks to ensure the team is performing effectively and efficiently.  The Administrative Assistant will report to the Director of Development.  This position supports the department's team members, including the Director of Development and Executive Director. A successful Administrative Assistant must be able to complete a regular schedule of time-sensitive tasks along with multiple requests for assistance in a professional and organized manner.

United Way of Southwest Virginia

Administrative Assistant

<h2>Vision and Mission:</h2>At United Way of Northeast Florida,we envision a community of opportunity whereeveryone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources, and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiringpractices, it is a fundamental part of our mission throughout our organization and the communities we serve.<h2>Our Values: </h2><ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.</li><li>Innovation – We are fearless, imaginative trail blazers.</li><li>Mission Focus – We are passionate about our community’s well-being and creating lasting change.</li><li>Integrity – We are honest, transparent and act ethically to create trust.</li><li>Excellence – We set clear, high expectations for ourselves and our work.</li></ul><h2>Purpose of Position:</h2>The Donor Services Analyst will need to successfully work with the Donor Services Senior Director (DSSD) on 1) day-to-day work connected to pledges and pledge payments, 2) providing excellent customer service for corporate partners, individual donors, agency partners and internal departments, and 3) deepening trust, and expanding revenue producing opportunities for the Organization. The role will be the primary interface with agencies and agency eligibility, and process pledge and pledge payment transactions (i.e. pledges, contributor designations, pledge payments) to maintain accurate donor data. It is essential to value customers and cooperate productively with other team members seeking ways to improve quality and productivity. Extreme attention to confidentiality and accuracy is critical.<h2>Key Responsibilities and Essential Functions:</h2><ul><li>Assist with communication to contributors, agencies and company representatives regarding pledges, payments, designations, allocations, and acknowledgement of gifts. Prepare monthly reminder statements</li><li>Help enroll agencies for ACH payments and resolve returned checks</li><li>Build up to a cadence of twice-weekly thank you letters</li><li>Help maintain agency information, such as address,tax exempt statusand Patriot Act compliance in StratusLive </li><li>Perform designation research as needed</li><li>Work with the donor services team on CRM cleanup, updates and maximization of processes</li><li>Actively learn team processes, and help map improvements</li><li>Process transactions for all campaignaccounts (corporate, employeeand individual) for the purpose of recording pledges receivable, contributor designations, company and individual leadership awards, and affinity group participation</li><li>Post pledges and pledge payments to the company and individual accounts, by pledge year </li></ul><h2>Experience/Qualifications:</h2><ul><li>High School diplomaor equivalent (i.e.,GED) required</li><li>Required minimum of two years’ experience in accounting, donor services or CRM management.  Ability to work in a team environment with minimal supervision and make recommendations to prioritize work and outline steps necessary to complete a project</li><li>Proven ability to work on several on-going projects simultaneously</li><li>Demonstrated experience with assignments requiring close attention to details</li></ul><ol><li>Proficiency in oral and written communication skills</li></ol><ul><li>Demonstrated ability to work accurately</li><li>Comfortable working in a fast-paced environment</li><li>Ability to work under pressure, i.e., fluctuations of work load due to deadlines and ability to maintain productivity and composure under pressure</li><li>Skills requirement: Key Board and 10 Key by Touch</li><li>Demonstrated proficiency with Microsoft Word and Excel for Windows</li><li>Experience with StratusLIVE CRM, or similar product, is desirable</li><li>Overtime as assigned</li><li>Other duties as assigned</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation </li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.  We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.

Donor Services Analyst

Who Are We Looking For?Are you a goal-oriented problem solver who enjoys working with data? Do you have outstanding attention to detail, organizational and analytical skills?  Do you want your work to help create positive change in our community?United Way of Greater New Haven (UWGNH) is seeking a Grants Accountant who is comfortable with deadlines and has exceptional data analysis skills.  This is a full-time salaried position that includes benefits with a salary range of $65,000-$70,000.What You'll Do Grant Management: United Way manages funding from various federal, state and private sources in order to carry out our mission. The Grants Accountant ensures compliance with administrative and fiscal requirements in grant contracts.  You will analyze grant agreements to understand financial reporting requirements, budget restrictions and compliance obligations outlined in the agreements. You will closely monitor grant budgets, expenditures and projections to ensure that funds are utilized in accordance with grant agreements and applicable regulations. You will be responsible for preparing accurate financial reports and invoices for submission to grantors in accordance with specified deadlines. You will work closely with program managers to develop grant budgets, provide budget to actual and ad hoc reporting, and resolve any variances.  You will be responsible for fiscal oversight and guidance to grant sub-recipients to adhere to grantor guidelines and specified timelines. Grant Accounting: To ensure compliance with generally accepted accounting principles (GAAP) and applicable laws and regulations, you will assist in establishing and maintaining internal controls and procedures for accounting for grants.  This position will reconcile grant-related accounts in the general ledger, making necessary journal entry adjustments to maintain accurate financial records.  You will contribute to the annual audit process by assisting in the preparation of audit schedules, documentation and support related to grants.General Accounting Support: Assist with month end close process; create journal entries, prepare monthly financial reports, perform general ledger account reconciliations.Requirements<ul><li>Bachelor's degree in accounting preferred</li><li>Two years of prior experience with grant accounting </li><li>Experience with MIP Accounting system a plus</li><li>Good numerical and analytical ability</li><li>Proficiency with Microsoft Office 365 Applications</li><li>Intermediate Microsoft Excel skills</li><li>Demonstrate good communication and interpersonal skills</li><li>Experience or willingness to work in cross-functional settings and collaborate with multiple stakeholders</li><li>Excellent organizational skills with an ability to prioritize, manage and complete multiple tasks under time sensitive deadlines.</li></ul>In accordance with organizational policies, this position requires a criminal background check as a condition of employment.

United Way of Greater New Haven

Grants Accountant (Hybrid) 

General Description: Provides dedicated case management services to Veterans experiencing homelessness in a service intensive transitional residential housing program, focusing on an individualized service plan that yields long term housing stability outcomes. Case managers are expected to employ a strengths-based approach, which empowers and promotes the strengths and capabilities of Veterans. Primary Job Responsibilities &amp; Duties: <ol><li>Completes intake, assessment, service plans in coordination with client and within documentation standards set forth by the program contract, Federal Regulations and Guidelines, and United Way of Broward County/MISSION UNITED.</li><li>Holistically addresses the case management needs of the individual client.</li><li>Provides field-based, strength-based case management and service coordination that includes housing stabilization, money management, community integration, employment linkages, benefits establishment, linkage to community providers for services needed to assist clients in reaching the housing stability plan goals. </li><li>Develops or updates service plans with clients to address their changing needs and to facilitate referral to appropriate treatment or service providers or facilities. </li><li>Provides ongoing case management support to assess progress and ensure case plan outcomes are met or changed, as needed.</li><li>Utilize evidence-based practices in service delivery such as Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First Practices.</li><li>Maintains documentation and data entry standards as set forth by the program contract, Federal Regulations and Guidelines, and United Way of Broward County/MISSION UNITED, including HIPAA policies and procedures.</li></ol>Other Job Duties: <ul><li>Conducts assessments of the individual’s needs, financial stability, work experience, medical and behavioral health history, and more. </li><li>Develops actionable client directed individualized case plans, including identified strengths, needs, risks, assets, etc. to develop short- and long-term goals and objectives related to housing stability and financial prosperity. </li><li>Identifies needed resources and services.</li><li>Ensures programmatic compliance.</li><li>Performs drug testing on site and is able to identify Veterans in need of treatment services, as appropriate.</li><li>Conducts daily check-ins of client’s living environment, needs, barriers, activities, etc.</li><li>Creates an environment where people can feel welcomed, comfortable, understood, and esteemed.</li><li>Documents all client encounters, utilizing the Homeless Management Information System (HMIS) and other client information systems, within 24 hours of meeting with the client. </li><li>Other Duties, as assigned.</li><li>Manages a caseload of 25-30 individuals at all times.</li><li>Advocates on behalf of clients for services, basic needs, and other related issues. </li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of community resources and procedures for referring clients to appropriate resources.</li><li>Facilitates case consultation for client situations.</li><li>Establishes case plan goals and will review with clients at 30 day intervals. </li><li>Monitors client progress to ensure that clients are working towards a resolution of identified challenges to meet their housing stability goals. </li><li>When appropriate, ensures successful case closure, documentation, and transition. </li><li>Provides crisis prevention, intervention, and supportive counseling, as needed. </li><li>Performs other duties and assumes other responsibilities as assigned by supervisor. </li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts. </li></ul>Supervises: N/A – This position does not have any supervisory responsibilities. Education &amp; Experience:  <ul><li>Bachelor’s degree with major course work in social work, mental health, or other closely related field.  At least two (2) years of experience in general interviewing practices and/or techniques, counseling, social case/service work (including crisis prevention and intervention),community resource referral, or closely related work with preferred experience working with Veterans and/or persons with mental health conditions.  </li><li>Prior case management experience with knowledge of Veterans Administration related programming highly preferred. </li><li>Knowledge of evidence-based practices, outcome measurement, and quality management.  </li><li>Experience working with low income, homeless population, Veterans, military families, and/or service members strongly preferred. </li><li>Ability to communicate effectively with a diverse audience.  </li><li>Experience with Microsoft Office Suite to include MS Word, Excel, and PowerPoint. </li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.  </li></ul>Core Competency Requirements: <ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance United Way of Broward County’s mission.  </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.  </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of United Way of Broward County.  </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.  </li><li>Seizes learning –Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.  </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines and seeks help when needed in managing priorities.  </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting. </li></ul>Environment &amp; Physical Demands:   <ul><li>The office environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work duties will also entail outside environments and exposure to elements.   </li><li>The employee will also work in a public service delivery environment that is open for business 24 hours per day, 365 days per year. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.  </li><li>Physical demands include sitting and/or standing for extended periods of time; bending; lifting approximately 25 pounds; and regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.    </li></ul>

Case Manager-  GPD-SITH Pompano Beach

General Description: Contribute to the development and execution of United Way’s work in the Financial Prosperity area including the provision of financial education, one-on-one financial coaching, career counseling, financial resource navigation, and economic advocacy for all program participants.Primary Job Responsibilities &amp; Duties: <ol><li>Provide one-on-one financial coaching services to participants including assessing financial situations and helping clients develop realistic spending, savings, budgets, and debt management plans, improving or building credit, developing emergency savings funds, and building assets (retirement, education, housing, etc.).</li><li>Lead participants through the process of creating a Financial Success plan to help ensure that all the resources, services and activities participants need to succeed will be part of their experience.</li><li>Assists with the planning and implementation of all meetings and trainings aimed to improve the financial and economic literacy of students and families. </li><li>Conducts career assessment, advocacy, counseling, job training and interagency collaboration to ensure effective and efficient delivery of services to program participants.</li><li>Maintains accurate and complete records and documentation for program participants related to services and activities.</li></ol>Other Job Duties:<ul><li>Provides follow-up services for program participants.</li><li>Assist with the administration and distribution of financial assistance dollars to participants. </li><li>Assists the Director of Financial Prosperity and Emergency Management with the execution of disaster response and recovery activities during times of crisis. </li><li>Organizes and facilitates various training and special events. </li><li>Provides referral services and coordination for eligible participants.</li><li>Provides orientation and career counseling to eligible participants in employment programs.</li><li>Assists participants in assessing their job skills for employment; instructs participants in application procedures, interviewing preparation.</li><li>Provides job search/career information workshops and presentations for participants.</li><li>Operates a variety of equipment including personal computers, copy/fax machines, and related equipment.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: This position has no supervisory responsibilitiesEducation &amp; Experience: <ul><li>Bachelor degree required  </li><li>One to three years’ experience of related experience in financial coaching/career counseling and/or training </li><li>Knowledge of word processing equipment and computers with proficiency required in MS Word, MS Excel, MS Power Point, and other related computer programs as needed. </li><li>Must possess excellent presentation skills.</li><li>Prior experience in emergency management a plus.</li><li>Strong organizational and interpersonal skills required.</li><li>Strong customer service skills required. </li></ul>      Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

43 1 - 2 years of experience Jobs