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<h2>Title</h2>211 Information &amp; Referral (I&amp;R) Specialist &amp; Project Coordinator<h2>Department&nbsp;</h2>211 &amp; Effingham County Service Center&nbsp;<h2>Reports To</h2>Senior Director, 211 &amp; Area Director, Effingham County<h2>Summary</h2>The 211 Information &amp; Referral Specialist and Project Coordinator responds to United Way’s 211 Information and Referral call center telephone lines in a prompt and courteous fashion, gathering key information from callers and providing appropriate referrals and resources, and assisting with case management. By matching callers’ needs to services, the 211 Information &amp; Referral Specialist serves a critical role in United Way’s community services.In addition to providing 211 services, this position supports the coordination and delivery of United Way’s direct services and programs in Effingham County.<h2>Employee Expectations&nbsp;</h2>UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community. All UWCE employees are critical to our work and expected to present the best image of our organization as they represent United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in personal conduct, and exhibit a high degree of personal integrity at all times.<h4>Position Requirements &amp; Qualifications</h4><ul><li>High school diploma or GED required.</li><li>Customer service experience required.</li><li>Case management experience and knowledge of 211 platforms or case management databases preferred.</li><li>Excellent verbal skills required.</li><li>Proficiency in Microsoft Office Suite.</li><li>Strong organizational, interpersonal, and communication skills.</li><li>Valid driver’s license and ability to travel regionally.</li></ul><h2>Essential Job Responsibilities</h2><h4>Telephone Skills &amp; Referring Resources</h4><ul><li>Use active listening and interviewing skills to assess caller needs.</li><li>Provide empathetic, professional support to diverse population of callers.</li><li>Collaborate with the 211 team while working independently.</li><li>Apply problem-solving skills to prioritize needs and offer appropriate referrals.</li><li>Connect callers with suitable community resources.</li></ul><h4>Referral Database</h4><ul><li>Maintain accurate and detailed call records using VisionLink.</li><li>Demonstrate proficiency with database software, computers, and call center systems.</li></ul><h4>211 Resources, Case Management</h4><ul><li>Provide services such as rental and utility assistance in accordance with program guidelines.</li><li>Conduct client meetings to assess needs, offer referrals, and provide support.</li><li>Identify and report service gaps, barriers, or issues to the Senior Director, 211, with recommendations.</li><li>Maintain up-to-date knowledge of community resources, availability, and intake procedures.</li></ul><h4>Professional Development</h4><ul><li>Pursue professional development through training materials, attending training sessions and conferences.</li></ul><h4>Project Coordination&nbsp;</h4><ul><li>Assist the Area Director with special projects, events, and service center operations (e.g., Read United).</li></ul><h2>Traits &amp; Distinguishing Characteristics</h2><ul><li>Ability to communicate in a professional manner with internal and external audiences, demonstrating compassion to those served.</li><li>Demonstrates poise under all circumstances, working well with all personality-types.</li><li>Maintains exceptionally high standards of integrity and confidentiality.</li><li>Ability to work well both independently and as a team member.</li><li>Takes ownership of work and demonstrates willingness to accept responsibility for decisions and actions.</li><li>Demonstrates commitment to quality in every task performed.</li><li>Ability to work with a diverse team of staff and volunteers.</li></ul><h4>United Way Core Competencies for All Staff &nbsp;</h4><ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations. &nbsp;</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. &nbsp;</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. &nbsp;</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. &nbsp;</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. &nbsp;</li></ul><h2>Physical Demand</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing and visual acuity sufficient to perform these major functions.&nbsp;</li><li>Occasionally includes reaching above shoulder heights, below the waist or lifting up to 25 pounds for office equipment, supplies and materials.</li></ul><h2>Status</h2>Exempt (salaried)

United Way of the Coastal Empire

211 Information & Referral Specialist and Project Coordinator

United Way of Lee, Hendry, and Glades 7273 Concourse Drive | Fort Myers, FL 33908 | 239.433.2000 <a href="http://www.UnitedWayLee.org" target="_blank">www.UnitedWayLee.org</a> Job Description Job Title: Expanded Learning Manager Department: Community Partnership Schools Reports To: Director, Community Partnership School at Fort Myers Middle School Classification: Part Time – Non-Exempt Compensation Range: $20 - $22 per hour Send Cover and Resume to: <a href="mailto:Felicitas@UnitedWayLee.org" target="_blank">Felicitas@UnitedWayLee.org</a> Deadline to apply: Monday, September 8 at 5:00 PM ABOUT UNITED WAY OF LEE, HENDRY, and GLADES United Way of Lee, Hendry, Glades and (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit social services organization, with 75+employees in four locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, and federal grants. Job Summary: Assist the Community Partnership School Director with administrative tasks, including correspondence, scheduling, and database management. Support the entire grant process, encompassing monitoring, financial tracking, and agency oversight. Develop and manage expanded learning and enrichment programs, working closely with partner agencies to build relationships, implement programming, and ensure program effectiveness. Essential Functions: 1. Coordinate with partner agencies providing programs, services, and/or resources at the Community Partnership School. 2. Manage scheduling of meetings, appointments, and other school functions for the Community Partnership Schools team. 3. Implement and oversee expanded learning opportunities at the Community Partnership School. 4. Research and implement best practices for educational and social-emotional support. 5. Track data and manage deliverables to meet funding requirements, as set forth by grant funders. 6. Collaborate with key core partners of the Community Partnership Schools program, including the University of Central Florida, the School District of Lee County, Florida Gulf Coast University, and Lee Health. 7. Participate in training and site visits related to Community Partnership School development. 8. Coordinate, facilitate, and participate in Community Partnership School’s cabinet, council, and team meetings. 9. Engage in community outreach events to promote the Community Partnership Schools program. 10. Act as a liaison to the network of United Way agencies to identify potential programs and partners. 11. Prepare and monitor monthly reports due to the University of Central Florida, other funders, and partners. 12. Complete, pass, and maintain training and certifications. 13. Maintain and update the relevant databases in DaySmart, Outlook, spreadsheets, VisionLink, ANDAR, Galaxy, Learning Circle, and any other tracking mechanisms. 14. Work with multiple departments to achieve individual and departmental goals. 15. Assist the Community Partnership School team with goal achievement. Direct Reports: None Other Duties: This job description outlines the core responsibilities and expectations for this role; however, it is not an exhaustive list of all duties and tasks. Employees may be assigned additional responsibilities that align with organizational needs, departmental objectives, and their skills. These duties may evolve over time to support business goals, and adjustments may be made with or without prior notice. Supervisory Responsibilities: Responsible for supervising Community Partnership Schools interns and expanded learning volunteers. Qualifications: The following requirements are representative of the knowledge, skill, and/or ability required to satisfactorily perform the essential job duties. Knowledge of Relationship Building, Community Relations, and Project Implementation and Management. Interpersonal Skills: Excellent active listening, and interpersonal skills required. Strong problem solving, critical thinking, prioritization and judgment skills required. Business writing skills are necessary. Strong administrative and operational skills essential. Language Skills: Ability to write reports and business correspondence. Ability to present information to and respond to questions from groups of diverse organizational employees, managers, and senior level high profile decision makers. Computer Skills: Requires knowledge of MS office software and database programs. Presentations Skills: Public speaking may be required. Licenses: Valid Florida Driver’s License with a driving record that meets our insurance guidelines. Other Skills: Problem solving capabilities and cultural diversity skills. The ability to handle confidential information appropriately. Education and/or Experience: Minimum of bachelor’s degree or comparable work experience. A minimum of two years of experience in a school or community setting. Customer service and social service experience preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program. Level II background screening will be conducted because of the nature of the position. Applicants may be asked to take an online skill assessment. Additional Information: • Opportunity to work with smart, passionate, and enthusiastic team members and volunteers. • Working with diverse staff and other constituents • Culture of high-performance expectations and accountability • Exciting and challenging work • Opportunity to help solve the community’s toughest problems. • Competitive pay that is commensurate with demonstrated successful performance and experience • Paid

United Way of Lee, Hendry, Glades

Expanded Learning Manager

The Free Tax Prep Associate will support United Way’s mission to strengthen economic mobility and well-being in Greater Cincinnati by supporting the operations and functions of the Free Tax Prep (FTP) initiative, including, but not limited to, managing volunteer outreach, data gathering and preparation of required IRS forms, growing new FTP sites, and managing an increasingly large inventory of tax site supplies and technology. The ideal candidate will be an excellent communicator, technically savvy, and quick to learn new skills. A basic understanding of individual income tax law is not necessary but would be helpful. KEY AREAS OF RESPONSIBILITY:<ul><li>IRS Administrative Requirements: Collect and compile IRS required forms and documentation from over 30 FTP sites, explaining IRS rules, and providing personalized technical support to volunteer site coordinators.</li><li>Technology and Supplies: Manage technology and supply inventory for FTP sites; canvas sites for supply needs and provide supply delivery or pick-up, pre- and post-tax season.</li><li>Calendar Maintenance: Create, customize and maintain individual web-based appointment calendars for over 30 tax sites.</li><li>Corporate Site Liaison: Provide relationship support to all corporate partner volunteer groups, including additional administrative assistance, personal contact, volunteer encouragement, and on-site support and collaboration to create valuable corporate engagement experiences.</li><li>Volunteer Recruitment, Management, and Training: Collaborate with volunteer and marketing departments to assist in targeted volunteer recruitment efforts. Assist in managing the volunteer journey including registration for orientation/training, communication, follow up, and</li><li>site placement. Maintain and update the volunteer information platform, Mobilize. Manage and support the volunteer training team.</li><li>Special Volunteer Groups: Provide onsite assistance and support for AmeriCorps NCCC teams and future youth or young professional volunteer groups.</li><li>211 Liaison and Training: Support 211 staff by monitoring chat, answering questions, and responding to Care Suite requests for client help, seeking tax expertise when needed. Prepare 211 training materials and assist with 211 FTP SOPs.</li><li>Summer Tax Prep: Manage appointment reminder calls, site set up and breakdown, client greeting and intake, and troubleshoot tax return issues. Monitor for Care Suite callback requests and manage GetYourRefund and volunteers for virtual summer tax prep. Act as the Site Coordinator as needed.</li></ul>SUPERVISORY RESPONSIBILITIES: None OTHER DUTIES:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CORE COMPETENCIES:<ul><li>Proactive attitude towards learning and achieving goals</li><li>Comfortable with both qualitative and quantitative data</li><li>Ability to work independently and collaboratively</li><li>Commitment to excellence, quality customer services, and building positive relationships</li><li>Flexibility in performing a variety of tasks, from creation of new sites to inventory management</li></ul> JOB RELATIONSHIPS WITH: Interacts with team members internally and externally, including corporate and non-profit partners, volunteers, and leadership of site host organizations. MINIMUM QUALIFICATIONS:<ul><li>Bachelor’s degree in a related field or equivalent experience preferred</li><li>One to three years of professional work experience</li><li>Must be able to certify as an IRS advanced volunteer tax preparer and site coordinator (training provided)</li><li>Demonstrated familiarity with Office 365 required. Demonstrated ability to utilize the internet for research and to operate across multiple data software systems and volunteer communication and management platforms required.</li><li>Excellent oral and written communication and presentation skills</li><li>Strong collaboration and relationship building skills</li><li>Strong customer service skills</li><li>Ability to manage multiple projects and deadlines in a fast-paced, team-oriented environment; familiarity with project management software, such as Asana, is helpful.</li><li>Personal attributes: results driven, detail oriented, resilient, collaborative, adaptable, entrepreneurial, and inclusive</li></ul>WORKING CONDITIONS:<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like</li><li>Ability to lift up to 20 pounds</li><li>Local travel within the regional area, reliable personal transportation and a current driver’s license are required.</li><li>3-5 days of alternative work hours (evenings and Saturdays) per month during tax season and pre-season (Nov – April)</li><li>Extended viewing of computer monitor</li></ul>SALARY: $46,000 plus competitive benefits packageBENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>Flexible work schedule with one remote workday per week</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

United Way of Greater Cincinnati

Associate, Free Tax Prep

United Way of the Big Bend (UWBB) is seeking a Grant Writer who will be responsible for managing and expanding the grant funding development efforts that support advancing the United Way of the Big Bend mission.&nbsp; Primary responsibilities include researching grant opportunities, writing proposals, managing timelines, and ensuring that budget and grant reporting requirements are met.&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;UWBB serves eight counties in the Big Bend area with the mission to raise awareness, mobilize resources and find collaborative, targeted solutions for our community’s most vital concerns.&nbsp; We lead the communities we serve by engaging and connecting with others who share our commitment to help our neighbors, friends and colleagues who are living in poverty and/or struggling to make ends meet.
Schedule:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tallahassee, FL
Key Responsibilities:
<ul><li>Work with leadership to develop and implement an annual grants strategy to secure new and maintain renewable grant funding</li>
<li>Research and identify grant opportunities that align with UWBB’s mission, initiatives and impact programs</li>
<li>Conduct the full range of activities required to prepare and submit timely and compelling grant proposals/applications</li>
<li>Perform continuous grant oversight, monitoring, reporting and compliance</li>
<li>Work with Finance Team to track and report annual grant revenue on a timely basis</li>
<li>Assist Finance Team with grant financial reporting as needed for audit inquiries</li>
<li>Work closely with Community Impact staff to ensure the collection of relevant outcome data and development and measurement of performance objectives</li>
<li>Serve as primary contact for all grantors</li>
<li>Coordinate with Communications team to ensure proper recognition of grantors as applicable</li>
</ul>Applicants should:
<ul><li>Be familiar with grant research techniques, application and management processes</li>
<li>Have highly effective written and verbal communication skills</li>
<li>Have strong organizational skills and attention to detail</li>
<li>Excel at multi-tasking, meeting overlapping deadlines and deliverables</li>
<li>Be able to collaborate effectively within and outside of the organization</li>
<li>Work well both independently and as a member of team</li>
</ul>Education, Experience and Key Qualifications:
<ul><li>Bachelor’s degree in relevant field preferred or equivalent experience&nbsp;&nbsp;</li>
<li>Minimum of two years of experience in grant writing, management and reporting</li>
<li>Experience with state and federal grant application and management preferred</li>
<li>Knowledge of program evaluation methodologies and outcome measurement practices a plus</li>
<li>Experience developing and monitoring budgets a plus</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Access to reliable transportation, proof of insurance, and a valid driver’s license</li>
</ul>Work Environment:
<ul><li>Workplace culture that is family-oriented and supports teamwork and collaboration</li>
<li>Professional office setting – in-office position</li>
<li>Occasional travel within UWBB neighboring county footprint</li>
<li>Work Week:&nbsp; M-R 8:30 a.m.– 5:30 p.m., F 8:30 am-12:00 pm with some early morning, evening and weekend hours during peak times</li>
<li>Physical demands:&nbsp; Sitting or standing for extended periods of time, bending, occasional lifting, regularly moving throughout the building between floors</li>
<li>Regular use of standard office equipment</li>
</ul>Excellent Benefits:&nbsp; Health, life and LTD Insurance, retirement plan, vacation and sick leave, holiday time, half-day Fridays and one remote workday per week.
Qualified candidates should send a cover letter and resume to <a href="mailto:unitedway@uwbb.org" target="_blank">unitedway@uwbb.org</a> by February 23, 2024.&nbsp; &nbsp;
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.&nbsp; Rather, they are intended only to describe the general nature of the job.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way of the Big Bend Inc

United Way of the Big Bend

Grant Writer

The 211 Care Coordinator assists residents in connecting to social service support by assessing needs and making referrals within a network of partnering organizations. The Care Coordinator will provide a broad-based human services needs assessment; make referrals within the referral platform; collect and record appropriate data on referrals; and follow up to ensure referrals are utilized and complete. The Care Coordination function is flexible and responsive to changing community needs. As such, the Coordinator’s focus may change to meet new external and United Way opportunities, initiatives, and programs to support community members.
Key Areas of Responsibility: 
<ul><li>Assist community members by assessing needs in a compassionate method and providing referrals for immediate and intermediate needs through a network of key community partners. Referrals will be made primarily through a technology platform. The Care Coordinator is responsible for tracking when partners accept or decline referrals, when agencies contact residents, and when services are provided. The Care Coordinator will be a diligent advocate, connecting County residents with organizations to meet their needs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Collect and record data on types of referrals made, demographics of residents receiving care coordination, and agency responses to referrals for use in daily and weekly statistical and activity reports. Participate with the Director of Community Connections and members of the United Way staff to assess and improve Care Coordination program operations.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in human service or related field desired.</li>
<li>One year of work experience in human service field and previous experience in social service interviewing is desirable.</li>
<li>Listening and communication skills and writing skills.</li>
<li>Knowledge of community resources is preferred.</li>
<li>Must be able to work closely with others and foster a workable, effective and productive relationship with other staff, administration, volunteers, agencies and community members.</li>
<li>Collaborative call center office environment.</li>
<li>Remote weekend work.</li>
</ul>Salary starting at $21.50 per hour plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February 2, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Bi2KG" target="_blank">https://jobapply.page.link/Bi2KG</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Care Coordinator

Position Reports to:&nbsp; President &amp; CEO of United Way of Greater Plymouth County
Work Schedule:&nbsp; Monday through Friday work week schedule with some evenings and weekends.&nbsp; Flexibility is available as warranted.
Classification:&nbsp; Full time, Exempt
Summary:&nbsp; Acts as a proactive liaison to United Way, the community, and partners by promoting support, positive communication, and outreach. Participates in community needs assessments and allocations processes to ensure the effectiveness of programs that address critical needs in the community.&nbsp; Supports the recruitment and active work of volunteers to assist with the mission of the organization.&nbsp; Represents and communicates United Way in a highly visible, positive manner as a collaborative, impactful and trustworthy organization. Maintains regular contact with United Way staff, and the Board of Directors as well as with donors, community partners, and other community stakeholders to provide information and guidance to maximize United Way’s visibility, viability, and community impact.
Essential Functions and Accountabilities: 
Community Relations – 35%
<ul><li>Directly coordinates and facilitates specific community coalitions, including but not limited to Brockton &amp; Plymouth Community Health Network Areas.</li>
<li>Promotes strong relationships with both member and non-member community health and human service organizations through positive communication and attendance at meetings and events.</li>
<li>Liaison to Board Community Impact Committee, recruits and maintains Allocation Panelists, oversees RFP Process, including revising and collecting all forms and reports and managing online grant portal.&nbsp; Prepares spreadsheet with scores for Community Impact Committee and Board of Directors.&nbsp;</li>
<li>Revises, issues, collects, and recaps all Year End Success Reports.</li>
<li>Represents the United Way through membership and active involvement in community groups and organizations.</li>
<li>Assist with the development and implementation of a community needs assessment.</li>
<li>Provides support to United Way community partners.</li>
</ul>Publicity/Marketing – 35%
<ul><li>Regularly produce and distribute press releases to local press outlets, radio, and cable to publicize United Way community involvement.</li>
<li>Liaison to Board Marketing &amp; Communications Committee.</li>
<li>Maintains and updates United Way website and social media channels.</li>
<li>Assists with public forums and special events to promote United Way community engagement.</li>
<li>Designs, publishes, and distributes United Way e-newsletter.</li>
<li>Designs and publishes Annual Report.</li>
<li>Event coordination and support as part of United Way team, including, but not limited to, Annual Meetings, Kick Off/Day of Caring and other events.</li>
<li>Designs Pledge Forms and other United Way campaign materials.</li>
</ul>Volunteer Resource Development – 15%
<ul><li>Maintain volunteer database to engage volunteers in meaningful volunteer opportunities.</li>
<li>Provide ongoing training, support, and recognition of United Way of Greater Plymouth County volunteers.</li>
<li>Provides ongoing communication to agencies and volunteers and provides leadership and management of United Way Day of Caring and other volunteer events.</li>
<li>Provides overall supervision in conjunction with onsite work of volunteers at United Way.</li>
</ul>Reporting and Record Keeping – 15%
Responsible for keeping accurate and organized records of all community impact activities in the Andar system, annual reports for United Way Worldwide, including Database 2, annual budgeting, and annual audit reports.
Other Responsibilities.
Assists in the day-to-day operations as needed.
Competencies: 
<ul><li>Strategic Thought – develops and executes strategic initiatives related to community impact and marketing.</li>
<li>Leadership – effectively leads clearly defined marketing initiatives and creates a positive environment for volunteers, partners, and colleagues.</li>
<li>Build and Maintain Community Relationships – creates meaningful relationships with community partners, UW Team, board, and volunteers to increase awareness of the local UW message.</li>
<li>Results Driven – demonstrates results by reporting and analyzing data from community partners.</li>
<li>Teamwork – works collaboratively with team members to create a positive and engaging work environment.</li>
<li>Technical – Able to create documents using Microsoft software, especially PowerPoint and Excel plus demonstrated strength with social media channels.</li>
</ul>Requirements:
Bachelor’s degree in marketing/communications, public or human services and a minimum of three years working or volunteering in human services or a related field are required.
<ul><li>Excellent verbal and written communications skills, advanced interpersonal / relational skills, presentation skills, and computer skills.</li>
<li>Ability to multi-task.</li>
<li>Ability to adapt to change, ability to be flexible.</li>
<li>Experience with donor base software preferred.</li>
<li>Grant writing skills preferred.</li>
<li>Experience with Microsoft Word, Excel and Outlook required.</li>
<li>Experience with publishing, design, and simple video creation using software such as the Adobe Creative Suite and Canva.</li>
<li>United Way experience preferred.</li>
<li>Local travel in UWGPC’s service area and occasional evening and weekend appointments.</li>
</ul>Physical Demands:
<ul><li>Able to lift up to 30 lbs.</li>
<li>Moving tables or chairs to set up for presentations or activities.</li>
<li>Carrying boxes of supplies or fliers for programs.</li>
</ul>Other Requirements:
<ul><li>Valid driver’s license.</li>
<li>Access to a vehicle.</li>
</ul>Accepting resumes and cover letters through 10/6/2023
Attention Dennis Carman, President &amp; CEO
Email - <a href="mailto:dcarman@uwgpc.org" target="_blank">dcarman@uwgpc.org</a>
Fax 508-584-0240
Mail 934 West Chestnut Street, Brockton, MA 02301

United Way of Greater Plymouth County

Director of Community Relations & Marketing

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Front Desk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the front desk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
<ul><li>Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.</li>
<li>Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.</li>
<li>Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.</li>
<li>Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.</li>
<li>Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.</li>
<li>Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.</li>
<li>Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.</li>
<li>Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.</li>
<li>Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.</li>
<li>Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.</li>
<li>Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.</li>
</ul>Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul><li>High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.</li>
<li>Two years previous office or front desk experience preferred.</li>
<li>Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.</li>
<li>Work requires typing, editing, and proofing general business correspondence and preparing reports.</li>
<li>Position requires excellent organizational, and strong interpersonal and communication skills.</li>
<li>Ability to lift 20 pounds is required.</li>
<li>Extended viewing of computer monitor.</li>
<li>Position hours – workday is 8 hours typically between 8:00 a.m. – 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.</li>
</ul>COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
<a href="https://jobapply.page.link/4Exv2" target="_blank">https://jobapply.page.link/4Exv2</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

17 1 - 2 years of experience Jobs