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The Sr. Director, Individual Giving is accountable for the development, planning, and implementation of innovative fundraising strategies for all individual giving, including Annual Fund, the mid-level and major giving programs of United Way, the Million Dollar Round Table, United Way Champions, and Planned Giving. The position directs the efforts of Board members, Champion volunteers, and staff by providing comprehensive leadership, support, and direction to the major and mid-level giving programs raising approximately $11M annually.&nbsp;&nbsp;This position serves as a key member of the Engagement Leadership Team. The role develops positive relationships with development volunteers, Board members, and community leaders to achieve ambitious fundraising goals and to ensure positive donor and volunteer experiences. The position sets the vision for individual donor engagement, balancing near-term goals with future-oriented plans and strategies that align with United Way’s commitment to lead with racial equity. The position personally manages a donor portfolio of high net-worth individuals.&nbsp;Compensation:&nbsp;The pay range for this job is $134,004 - $141,057.&nbsp;Medical, dental, vision and life insurance&nbsp;PTO (including holidays)&nbsp;403(b) retirement savings plan&nbsp;Subsidized Transit Pass (Orca Card)&nbsp;Essential Duties:&nbsp;Plans, schedules, and implements fundraising activities to advance all levels of individual giving, including the mid-level and major gift pipeline to maximize private fundraising support to United Way.&nbsp;Develops detailed major gift and principal gift opportunities tailored to the interest of potential donors in the areas consistent with United Way fundraising priorities.&nbsp;Partners with Director, Annual Fund to design and implement strategic, data-informed multi-channel fundraising campaigns (direct mail, digital, email, social, peer-to-peer) to drive annual fund giving.&nbsp;Develops and manages a dynamic portfolio to identify, qualify, cultivate, solicit and steward prospects for major and principal gifts. May include some private family foundation prospects.&nbsp;&nbsp;Serves as key partner outlining the overarching Development Team strategies with the CPO, CEO, key volunteers, other members of the Engagement Leadership Team, and internal stakeholders such as Office of the President, Brand and Community Services colleagues.&nbsp;Interacts frequently with high-level donors within own portfolio, and more generally, as a key leader, with United Way Champion volunteers (e.g., high-level volunteers), assessing, meeting, and exceeding donor expectations.&nbsp;Manages the cultivation and development of strong high-level volunteer leaders while also supporting the annual campaign chair related to major giving. Oversees the planning and implementation of special fundraising campaigns (e.g., the Bridge to Finish $15 million campaign).&nbsp;Knowledge, Skills, and Abilities:&nbsp;Demonstrated ability to personally and effectively cultivate and close major gifts, leadership gifts, and transformational gifts.&nbsp;Demonstrated ability to lead strategic development efforts with the ability to develop and deliver a clear vision/plan.&nbsp;Proven success in leading and developing mid-level and major fundraising initiatives with quantifiable results that meet or exceed goals and objectives.&nbsp;Astute in cultivating and managing internal and external relationships.&nbsp;Strategic thinker, results-driven and innovative.&nbsp;Demonstrated ability to coach and mentor employees in a rigorous environment of high expectations, performance, and accountability.&nbsp;&nbsp;Proven successful volunteer management and leadership skills.&nbsp;Excellent written and verbal communication skills.&nbsp;Intermediate Microsoft Office skills and familiarity with CRM tools, a plus.&nbsp;Demonstrated ability to solve complex problems by working collaboratively with others within and across teams.&nbsp;&nbsp;Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.&nbsp;Lived experience and/or demonstrated professional skills working within a diverse work environment.&nbsp;Education and/or Experience:&nbsp;Bachelor’s degree or equivalent specializing in Business, Marketing, Sales, Communications, or a related field is required. CFRE certification is a plus.&nbsp;Ten years’ progressively successful fundraising and supervisory experience, as well as demonstrated success achieving ambitious major gift goals in a competitive, fast-changing environment, including evidence of helping individuals and groups effectively implement change. Strong familiarity with both the non-profit arena and the regional corporate landscape is required.&nbsp; federal and other types of grants and working with AmeriCorps members highly desired.&nbsp;Additional Information:&nbsp;United Way of King County is an exceptional workplace that can provide you with:&nbsp;Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.&nbsp;Ongoing collaboration with diverse staff and other constituents&nbsp;A desirable culture of high-performance expectations and accountability&nbsp;Exciting and challenging work&nbsp;Opportunities to help solve the community's toughest problems.&nbsp;Competitive pay that is commensurate with demonstrated successful performance and experience.&nbsp;Many other benefits that we are happy to discuss with you.&nbsp;

United Way of King County

Senior Director of Individual Giving 

United Way of El Paso County is committed to improving the lives and futures of all people in the 
community. We bring together expertise, funding and volunteer support to positively impact 
education, health, basic needs, and financial stability. In partnership with others, we work to 
eliminate inequities experienced by diverse populations so that all people have a safe, healthy 
home environment, achieve their educational potential, and increase their financial stability. We 
commit to building bridges across cultural, racial, religious, and economic boundaries. 

POSITION: SENIOR VICE PRESIDENT/CHIEF OPERATING OFFICER 
 
REPORTS TO: President and CEO 
 
PURPOSE: The Senior Vice President/Chief Operating Officer (SVP/COO) supports the 

mission of United Way of El Paso County (UWEPC) by leading a team of 
passionate and committed individuals to develop and sustain deep redesign of its 
strategy and operations. 

 
The SVP/COO will lead operations, assisting the CEO in governance and 
corporate administrative matters, including business/strategic planning and 
organizational change efforts. The SVP/COO will provide supervision and 
oversight to staff teams and departments, in addition to representing the 
organization in the CEO’s absence in public meetings, events and with volunteers 
and other stakeholders to further United Way’s interests. 

 
 
POSITION OVERVIEW: 

Demonstrate ability to think strategically about the unique role, approaches and contributions of 
United Way of El Paso County. 

Ability to develop and implement United Way’s overall business/organizational strategy, 
integrating the functional areas into highly effective community impact response to critical 
community needs. 

Have extensive experience in leading high-performing teams (volunteers and staff) in the design 
and delivery of results-based, high-profile, large-scale initiatives, programs and advocacy/public 
policy efforts. 
 
KEY RESPONSIBILITIES: 

Provide leadership and management to a high-performing team of volunteers, staff and 
community members by clarifying priorities, creating and monitoring progress towards 
organizational and individual goals. Working closely with the CEO and Board, direct the 
cultivation, solicitation, execution, and stewardship of UWEPC’s resources. 
 
Philanthropy and Engagement 

ï· Assist the implementation of corporate partnerships and their employees through new 
engagement opportunities, existing initiatives and lead the change management process 
for a successful philanthropy transformation. 


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ï· Assist to engage leadership, Board, and external champions to identify, connect with, and 
secure new mutually beneficial partnerships across a variety of industries and sectors. 

ï· Invest time and focus in helping to develop and implement new norms for utilizing our 
CRM for managing portfolio and account activity, donor outreach, donor research, 
employee engagement, event attendance, communications, etc. 

ï· Oversee Engagement (Marketing &amp; Communications); produce compelling digital and 
printed corporate giving assets to promote our work, elevate our existing partners, and 
demonstrate the impact of corporate partnership investments 

ï· Consult with other United Way markets on best practices and innovations in corporate 
giving. 

ï· Attend and participate in community events to strengthen United Way's presence and 
establish and grow relationships. 
 

Administrative/Operations Functions 

ï· Oversight of Human Resources functions, including establishing staff benefits and policies 
designed for attracting and retaining qualified staff. 

ï· Manage, coach, and develop staff leaders. 

ï· Perform duties in accordance with UWEPC policies and procedures 

ï· Manage department budget and expenses including planning and management of budget 
line items for specific outcomes. 

ï· Direct and manage employees, interns, consultants, and volunteers. 

ï· Ensure staff work plans meet organizational goals and objectives. 

ï· Counsel and assist staff in professional growth and development within UWEPC and the 
community. Conduct timely performance evaluations. 

ï· Serve as general resource to all staff, facilitate internal committees as requested. 

ï· Implement the goals and objectives of the Board-approved Strategic Plan and on a regular 
basis, present results and challenges to board and senior staff. 
 

Budgeting and Risk Management 

ï· Assist in establishing an annual budget plan. 

ï· Evaluate budget reports vs. actual results and recommend corrective action as required. 

ï· Oversee the contract approval process to ensure contractual terms and cost effectiveness. 

ï· Participate in the financial internal control system as required. 

ï· Manage progress towards revenue goals throughout the year, providing monthly 
projections against goal, with a strong emphasis on understanding and follow-up of 
revenue projected. 

ï· Ensure accurate and detailed donor and account records in order to analyze deployment 
of resources against objectives; assign relationship management responsibilities 
throughout the Corporate Partnerships team; assess and evaluate areas of responsibility 
and adjust resources across all industries and portfolios as needed to drive increased 
investments and engagement. 
 

Community Impact 


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ï· Provide leadership over the development of community-wide goals, and implement a 
strategic and cohesive plan for impact to make progress on these goals, all based on an 
understanding of community needs, an awareness of community resources, and a 
knowledge of local and national best practice strategies (financial, advocacy, volunteer, 
other). 

ï· Leverage and align UWEPC’s unique strengths and abilities to support the strategies by 
engaging in relationships and partnerships, and measuring results. 

ï· Oversee community information assets and needs, and direct initiatives to address 
development and dissemination of information related to health and human services. 

ï· Work with board and staff to identify and recruit a diverse and dynamic group of business, 
academic and community change leaders to support UWEPC’s Community Impact 
agenda. 

ï· Oversee collection and tracking of key data points related to United Way’s areas of 
strategic focus. 

ï· Provide leadership over the development of direct systems and structures for the 
investment of the (UWEPC) Community Impact Fund and other small funds. 

ï· Provide leadership and direction in the design and implementation of integrated strategies 
that deliver results on United Way’s Community Impact Agenda. 

 
Public Policy &amp; Advocacy 

ï· Provide leadership, strategy, planning, coordination and implementation of public policy 
agenda/initiatives, including stakeholder, i.e., Board of Directors, Community Impact 
Committees, funded agencies, etc., participation. 
 

SKILLS AND COMPENTENCIES: 

Interpersonal Skills 

ï· Experience working in collaborative environments and cross functionally to achieve goals. 

ï· Strong project management, process improvement, or other applicable experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and negotiates 
effectively with team members, partners, and stakeholders. Strong ability to distill and 
communicate complex issues and concepts to others. 

ï· Strong communicator focused on building relationships and leveraging partnerships to 
advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and 
sense of humor. 
 

Computer Skills 

Excellent computer skills with knowledge of MS Office applications (Outlook, PowerPoint, Word, 
Excel); knowledge of social media and website management platforms i.e. Facebook, Twitter, 
Snapchat, Instagram, Wix; Strong knowledge of virtual meeting platforms i.e. Zoom, GoTo 
Meeting, Facebook Live, Microsoft Teams; knowledge of case management software and 
workflow. 


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Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create real social change 
that leads to better lives and healthier communities. This drives their performance and 
professional motivations. 

ï· Relationship-Oriented: Understands that people come before processes and is astute in 
cultivating and managing relationships toward a common goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the community and 
can mobilize resources (financial and human) through meaningful engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the common good: 
creating, resourcing, scaling and leveraging strategies and innovations for broad 
investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in growing and 
protecting the reputation and results of the greater network. 


Minimum Qualifications-- Experience/Position Requirements 

Bachelor’s degree in business, public administration, social sciences, non-profit management, or 
related field with ten (10) years of senior leadership/management experience or MBA/advanced 
degree with seven (7) years of senior leadership/management experience. 
 
Broad based business background with knowledge and experience in organizational 
development, continuous quality improvement, and business compliance requirements, 
preferably with background in each of the managed functions. Demonstrated executive and 
administrative capability including organizational development and change management 
experience. 
 
Analytical and decision-making skills and an ability to anticipate and develop appropriate 
recommendations consistent with the desired work environment. Leadership, strategic vision and 
big picture perspective. 
 
Excellent verbal and written communication skills and an ability to create the internal 
communication systems needed to engage and build staff ownership of the organization’s goals 
and objectives at all levels of the organization. Business perceptive and creative, innovative, 
critical, and forward-thinking skills. 
 
Ability to assume a leadership role while establishing effective working relationships with a broad 
cross-section of staff and volunteers in a culturally sensitive and respectful manner. 
 
Previous volunteer and/or work experience in both the for-profit and non-profit sectors is 
desirable. 
 
Must be able to work a flexible schedule with the possibility of early morning, evening, and 
weekend work. 
 
Must pass a background check. 
 
The physical demands described here are representative of those that must be met by an 
employee. Reasonable accommodations may be made to enable individuals with disabilities to 
perform the essential functions. While performing the duties of this job the employee is regularly 


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required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using 
a keyboard is required. Specific vision abilities required by this job include long hours viewing a 
computer monitor screen and occasionally lifting up to 25 pounds. 
 
The employee may occasionally travel using personal vehicle and/or work outside normal office 
environment. Must possess a valid driver’s license, current auto insurance, and daily access to 
reliable vehicle. 
 
The above statements are intended to describe the general nature and level of work being 
performed by the individual in this position. They are not intended to be an exhaustive list of all 
duties, responsibilities, and skills required of the position. Duties, responsibilities and activities 
may change at any time with or without notice. 
 
Job Classification: Exempt Salary: $80,000- $100,000 
 
This is a full time exempt position with competitive Benefits (Health, Dental, Life Insurance and 
Retirement Contributions). 
 
The United Way of El Paso County is an equal opportunity employer. We champion diversity, 
equity, and inclusion. We take action to ensure equal opportunity and all candidates are 
considered without regard to race, color, religion, national origin, age, sex, sexual orientation, 
gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other 
legally protected status.

United Way of El Paso County

Senior Vice President/Chief Operating Officer

The Vice President of Philanthropy for the United Way of Greater Knoxville provides strategic leadership for corporate engagement, major donor engagement, volunteer engagement, and community-wide fundraising and resource development at United Way of Greater Knoxville (UWGK). This role is responsible for designing, executing, and continuously improving a comprehensive advancement strategy that positions UWGK as a visionary leader in the region’s philanthropic landscape. The VP of Philanthropy ensures that all fundraising and engagement efforts support UWGK’s community impact model and revenue goals, including workplace giving, individual and major gifts, planned and deferred giving, Affinity Groups, and signature events. This role serves on the Executive Leadership Team and models UWGK’s guiding principles and values in all work and relationships.Supervisory ResponsibilitiesThis position directs a high-performing Advancement Team, including FTE staff responsible for fundraising, donor engagement, volunteer engagement, &nbsp;and related functions. Responsibilities include:<ul><li>Providing leadership, coaching, and mentorship to ensure high performance and professional growth.</li><li>Setting clear expectations and goals, directing and delegating work assignments, monitoring progress, and conducting performance evaluations.</li><li>Supporting cross-functional collaboration and guiding team members in aligning their work with organizational strategies and revenue goals.</li><li>Ensuring department staffing, structure, and processes maximize available resources and opportunities. &nbsp;</li></ul>Essential Duties and Responsibilities The following responsibilities reflect the core functions of the role and are considered essential to the position. They are not intended to be an exhaustive list but rather a representation of the key duties required to advance UWGK’s mission. Duties may evolve based on organizational needs and community priorities.Strategic Leadership<ul><li>Champion UWGK’s mission and community well-being as a member of the Executive Leadership Team, providing a united and visible presence across the organization and broader community</li><li>Partner with the CEO and Board of Directors, Advancement and Communications teams, and fundraising volunteer committees to create and execute intentional, comprehensive, effective short- and long-term strategies for increased revenue generation and diversification aligned with UWGK’s mission and goals</li><li>Utilize data and analytics to track and evaluate the effectiveness of fundraising strategies and prepare reports on fundraising activities for the President/CEO and board of directors/key stakeholders to inform data-driven decision-making and resource optimization</li><li>In collaboration with the Finance department, develop and manage budgets related to fundraising activities, oversee fundraising reporting, and ensure that all fundraising practices and processes adhere to legal and ethical standards and are in compliance with relevant regulations.</li><li>In collaboration with the Chief of Staff and Communications and Marketing &amp; Communications team, align data, storytelling, marketing, and outreach strategies to grow, engage, and mobilize segmented target audiences.</li></ul>Community Mobilization<ul><li>Engage and mobilize corporate partners, business leaders, community groups, individual donors, and nonprofit partners to strengthen support for UWGK’s mission and increase revenue.</li><li>Provide leadership to UWGK’s Advancement Committee and staff support to volunteer fundraising committees, councils, and strategies, including the Alexis de Tocqueville council (ADT), giving societies, and executive ambassador program</li><li>Annually, serve as primary liaison with UWGK Community Campaign chair and lead Advancement team in planning and coordinating community/corporate campaign activities, and driving and monitoring annual giving campaign results</li><li>Leverages CRM, wealth screening, and leads technology initiatives to enhance fundraising results and donor satisfaction, which improves the organization’s use of systems to increase overall impact.</li></ul>Donor Portfolio and Pipeline Management<ul><li>Advance a donor-centric, relationship-based moves management strategy grounded in best practices to inspire increased philanthropic giving and long-term donor and corporate partnership.</li><li>Drive donor prospecting, cultivation, acquisition, solicitation, and stewardship of high-net-worth individuals to maximize financial support for community investment and initiatives;</li><li>Expand UWGK’s major gift program by establishing strong relationships to secure transformational major, endowment, deferred, and legacy gifts ($500K+)</li><li>Lead corporate partnership strategy to build and expand mutually beneficial relationships - developing and leading annual fundraising planning, workplace campaigns, sponsorships, and new volunteerism and CSR initiatives.</li><li>Oversee donor engagement events, coordinating and collaborating with internal and external stakeholders to ensure successful fundraising efforts.</li><li>In collaboration with the Community Impact department, draft and manage timely, compelling proposals, presentations, reports, and acknowledgements</li><li>Cultivate and lead donor experiences and use data insights to strengthen the advancement model and donor pipelines continuously.</li><li>Create cultivation and stewardship strategies to deepen relationships, strengthen retention, and grow average gift size.</li><li>Expand innovative workplace giving strategies and corporate engagement methods to grow UWGK’s donor base.</li><li>Serve as the organizational champion for CRM excellence by leading improvements in system usage, functionality, and data accuracy to ensure Advancement efforts are fully supported and data-driven.</li></ul>Required Skills/ Abilities&nbsp;&nbsp;<ul><li>Strategic Leadership: Ability to develop and execute long- and short-range strategic plans that integrate fundraising, community mobilization, and donor engagement.</li><li>Fundraising Expertise: Demonstrated success in and strong understanding of fund development best practices, including donor cultivation, stewardship, major gifts, workplace campaigns, and planned giving.</li><li>Communication &amp; Influence: Exceptional written and verbal communication skills with the ability to inspire, persuade, and engage diverse audiences, including donors, corporate partners, volunteers, and community leaders.</li><li>Team Leadership &amp; Coaching: Demonstrated ability to lead, coach, develop, and motivate high-performing teams with a focus on accountability, collaboration, and performance excellence.</li><li>Relationship Building: Proven ability to cultivate productive, trust-based relationships with donors, business leaders, nonprofit partners, volunteers, and internal teams.</li><li>CRM &amp; Data Management: Advanced proficiency with CRM systems, including the ability to lead improvements in functionality, accuracy, and adoption across the organization; skilled in using data to guide strategy and decision-making.</li><li>Analytical Thinking: Strong analytical and problem-solving skills with the ability to interpret complex data, identify trends, and make informed decisions that improve outcomes.</li><li>Project &amp; Process Management: Ability to design and manage multiple complex initiatives simultaneously, meeting deadlines while maintaining quality and strategic alignment.</li><li>Cross-Functional Collaboration: Skilled at working across departments to ensure alignment, reduce silos, and integrate messaging, goals, and engagement strategies.</li><li>Community Engagement: Ability to mobilize and activate key partners, volunteers, and stakeholders to advance UWGK’s mission and increase community involvement.</li><li>Adaptability &amp; Innovation: Demonstrated track record of introducing innovative strategies, adapting to evolving community needs, and leading change within complex environments.</li><li>Cultural Competency: Ability to work effectively and respectfully with individuals and communities from diverse backgrounds, perspectives, and lived experiences.</li><li>Technology Fluency: Proficiency in Microsoft Office Suite, CRM platforms, project management tools, and technology platforms that support donor engagement and performance management.</li></ul>Education and Experience&nbsp;<ul><li>Bachelor’s degree in a related field required.</li><li>Minimum of 10 years of relevant experience leading a development or advancement function for a nonprofit or similarly complex institution with multiple stakeholders.</li><li>At least five (5) years of experience in program evaluation, outcomes measurement, and data-driven performance improvement.</li><li>Demonstrated success securing five-, six-, and seven-figure gifts.</li><li>Innovative thinker with a track record for translating strategy into action plans and results</li><li>Expertise in managing high-performing teams.</li><li>Exceptional communication skills, executive presence, and ability to project confidence and credibility to peers, top-level executives, and internal and external stakeholders</li><li>Proficiency with Microsoft Office, donor management software systems, project planning software, and other relevant tools.</li></ul>Desirable, But Not Required<ul><li>Master’s degree or advanced certification (CFRE, ANCP) preferred</li><li>Key knowledge of the Greater Knoxville community and the local philanthropic and corporate landscape</li></ul>Start your journey here:The United Way of Greater Knoxville (UWGK) is part of a global organization that directly impacts our local communities.&nbsp;We are committed to fostering a collaborative culture where every team member feels valued, respected, and empowered to contribute. Our work is rooted in making a meaningful impact, changing lives, and embracing our community's strengths.&nbsp;YOU are an essential part of making our mission a reality. Join a team of great people, collaborate on meaningful work, and serve the communities you call home while you do it.To model equitable hiring practices, UWGK strives to provide a reasonable compensation range for this role. The determination of this range includes factors such as skill set level, experience, training, licensure, and certifications. To support merit-based performance, UWGK typically does not hire individuals at or near the top of the pay range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,000- $150,000/year. How we think: Our human capital is our most valuable asset. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees bring to their work represents a significant part of our culture, reputation, and the organization’s achievements.When you join UWGK, you become a trusted advisor, collaborating with colleagues and community stakeholders to deliver actionable insights that drive meaningful, sustainable outcomes. In 2022, we celebrated the United Way of Greater Knoxville's centennial year and unveiled our plans for the next 100 years.As a Thriving United Way, we are broadening our scope to include system-level work in Community Schools, Early Education, Economic Mobility, and Health Communities. We will continue to act as a nonprofit funder and supporter, but we will also advocate at a larger scale to create lasting, systemic change in our community. As an equal opportunity employer, we want to empower all our teammates to succeed and grow. Please let us know if you require accommodation at any point during the recruitment process. We will be happy to assist. Ready to become part of our mission? Join UWGK - where your ideas and actions make a difference. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. UWGK provides reasonable accommodations to qualified individuals with disabilities. UWGK offers of employment are contingent upon successful completion of a background investigation. Background investigation components can vary depending on specific job criteria. UWGK will consider employment-qualified applicants with arrest and conviction records in accordance with all local regulations and ordinances. UWGK will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with UWGK's legal duty to furnish information.

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