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MEMBER POSITION TITLE:&nbsp; 211&nbsp;Community Connection NavigatorPROGRAM: United Way Fox Cities. 1455 Midway Road, Menasha, WI 54952.SITE LOCATION:&nbsp;United Way Fox Cities. 1455 Midway Road, Menasha, WI 54952.OVERVIEW:&nbsp;211 is a simple, free way to connect all people in need with vital human services 24/7/365 for everyday life or in times of crisis. By dialing 211 callers are linked to information about local health, human service, and disaster related resources. 211 brings people and community resources together. There are 8 locally based 211 contact centers in Wisconsin, including the United Way Fox Cities (UWFC) 211.&nbsp;The Community Connection Navigator will work collaboratively with UWFC and 211 staff, local agencies and other community partners to remove barriers and improve access to basic needs services.This position is in partnership with the United Way Fox Cities AmeriCorps Program. To learn more about AmeriCorps, please visit&nbsp;<a href="https://americorps.gov/" target="_blank">https://americorps.gov/</a>.&nbsp;DESCRIPTION OF DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Gain an in-depth understanding of local/statewide health and human service resources</li><li>Answer calls/texts/chats to 211 and connect callers to community non-profits and government services</li><li>Advocate for individuals experiencing difficulty or lacking the ability needed to navigate agencies,&nbsp;programs, and services.</li><li>Assist with peer support services for adults struggling to find a path to recovery.</li><li>Facilitate, support, and coordinate collaborative initiatives which may include housing/shelter navigation, peer support services, and other partnerships to address barriers to accessing resources to support Social Determinants of Health (SDOH).&nbsp;This could include attending community meetings, creating a project roadmap, helping design call or project workflows, calling individuals who need assistance in participating counties.&nbsp;</li><li>Attend outreach events and provide support of 211 service including digital access &amp; navigation programming.</li><li>Attend and participate in AmeriCorps program training on a variety of topics, including program orientation all-member team training and networking opportunities, community service projects, etc. These trainings occur through a combination virtual and in-person.</li><li>Complete AmeriCorps paperwork, such as monthly reports, feedback surveys, etc.</li></ul>QUALIFICATIONS/SKILLS/EDUCATION/EXPERIENCE:&nbsp;<ul><li>Bilingual preferred – English/Spanish</li><li>Ability to communicate and work effectively and with a high level of professionalism with staff, community members, partners, and other stakeholders.&nbsp;</li><li>Experience working in the mental health and substance use services system is preferred, including training to provide support to adults struggling to find a path to recovery.</li><li>Self- motivated, goal oriented, and organized – ability to get the job done.&nbsp;</li><li>Meets deadlines and completes tasks with a high degree of accuracy and dependability.</li><li>Knowledge of Microsoft Teams and cloud-based technology&nbsp;</li><li>Passion for helping people</li><li>Be 18 years or older at the beginning of their service</li><li>At minimum, hold a high school diploma or equivalent. The ideal candidate will hold an associate or bachelor’s degree in health and human services or public health degree or related background and experience. Upper-level undergraduates with related experience are encouraged to apply.&nbsp;</li><li>U.S. Citizen, U.S. National, or Lawful permanent resident alien of the U.S.&nbsp;</li><li>Provide information and complete, and pass a criminal history check</li></ul>OTHER INFORMATION:&nbsp;<ul><li>Member Term of Service:&nbsp;The Member’s service term will start on 01/02/2026 and end on 8/31/2026.There’s flexibility with the position start date, however the position must start by or before 01/12/2026 or the time requirements and living allowance conditions will change.&nbsp;</li><li>Time Requirements:&nbsp;The member project can be part-time or full-time.&nbsp;<ul><li>Full-time members are expected to serve 1,200 hours, which averages 35-40 hours/week during the service period.&nbsp;</li><li>Part-time members are expected to serve 900 hours, which averages 26-30 hours/week during the service period.</li></ul></li><li>This position will be in-person with the potential to be hybrid. Member will serve hours Monday – Friday, 8:00 a.m. – 4:30 p.m.<ul><li>In-person training is required for the first 6 weeks.&nbsp;</li><li>If hybrid is appropriate, the member may work from home on Mondays and Fridays and be in office on Tuesday, Wednesday, and Thursday.&nbsp;</li></ul></li><li>Members will receive a gross living allowance while serving, which is paid on the 15th and last day of each month. Please note there will not be an additional hourly wage or salary above and beyond living allowance.<ul><li>Full-time members: The gross living allowance amount for full-time members will be $1,080.88 per pay period (the amount listed is before tax deductions).&nbsp;</li><li>Part-time members: The gross living allowance amount for part-time members will be $765.63 per pay period (the amount listed is before tax deductions).&nbsp;</li></ul></li><li>Segal Education Award upon successful completion of hourly requirement described in Time Requirements: The Education Award amount for this full-time position is $5,176.50. The Education Award amount for this part-time position is $3,697.50. Please note, this education award is an electronic transfer to either your educational institution, federal loan provider, etc. Members will not receive the education award via direct payment (such as check, cash, etc.).&nbsp;</li><li>Member positions that average 35-40 hours/week are eligible for health insurance and childcare reimbursement (income eligibility required for childcare reimbursement benefit)&nbsp;</li><li>Forbearance on qualified student loans while serving and interest accrual payments.</li></ul>APPLICATION DUE DATE:<ul><li>Applications will be accepted until position is filled.&nbsp;</li></ul>

211 Community Connection Navigator

MEMBER POSITION TITLE:&nbsp; Diaper BankInventory &amp; Operations SpecialistPROGRAM: United Way Fox Cities. 1455 Midway Road, Menasha, WI 54952.SITE LOCATION: Kimberly-Clark Eastern Wisconsin Diaper Bank, 110 Kensington Drive, Appleton WI 54195OVERVIEW:&nbsp;The Kimberly-Clark Eastern Wisconsin Diaper Bank works to increase access to diapers, period products, and adult incontinence products so all can thrive.&nbsp;The Diaper Bank Inventory &amp; Operations Specialist&nbsp;will work collaboratively with United Way Fox Cities, community nonprofit partners and volunteers to improve inventory systems and distribution processes to support more efficient and effective services to improve access to basic needs services.This position is in partnership with the United Way Fox Cities AmeriCorps Program. To learn more about AmeriCorps, please visit&nbsp;<a href="https://americorps.gov/" target="_blank">https://americorps.gov/</a>.&nbsp;DESCRIPTION OF DUTIES AND RESPONSIBILITIES:&nbsp;<ul><li>Optimize ordering processes for nonprofit organizations to accurately track requests and products distributed</li><li>Create process for shared inventory management among multiple community partners</li><li>Improve warehouse labeling to ensure accurate inventory reporting and donation records</li><li>Work within the guidelines of the National Diaper Bank Network and maximize use of NDBN resources locally to fulfill reporting requirements</li><li>Assist with diaper distribution pick up and deliveries to nonprofit partners</li><li>Attend and participate in AmeriCorps program training on a variety of topics, including program orientation all-member team training and networking opportunities, community service projects, etc. These trainings occur through a combination virtual and in-person.</li><li>Complete AmeriCorps paperwork, such as monthly reports, feedback surveys, etc.</li></ul>QUALIFICATIONS/SKILLS/EDUCATION/EXPERIENCE:&nbsp;<ul><li>Ability to communicate and work effectively and with a high level of professionalism with staff, community members, partners, and other stakeholders.&nbsp;</li><li>Self- motivated, goal oriented, and organized – ability to get the job done.&nbsp;</li><li>Meets deadlines and completes tasks with a high degree of accuracy and dependability.</li><li>Knowledge of Microsoft Teams and cloud-based technology&nbsp;</li><li>Passion for helping people.</li><li>Be 18 years or older at the beginning of their service</li><li>At minimum, hold a high school diploma or equivalent. The ideal candidate will hold an associate or bachelor’s degree in health and human services or public health degree or related background and experience. Upper-level undergraduates with related experience are encouraged to apply.&nbsp;</li><li>U.S. Citizen, U.S. National, or Lawful permanent resident alien of the U.S.&nbsp;</li><li>Provide information and complete, and pass a criminal history check</li></ul>Work Environment:&nbsp;Work is primarily performed in a warehouse and office environment. The position also includes frequent lifting of up to 20 pounds.&nbsp;OTHER INFORMATION:&nbsp;<ul><li>Member Term of Service:&nbsp;The Member’s service term will start on 1/2/2025 and end on 8/31/2026.There’s flexibility with the position start date, however the position must start by or before 01/12/2026 or time and living allowance requirements (below) will change.&nbsp;</li><li>Time Requirements:&nbsp;The member project can be part-time or full-time.&nbsp;<ul><li>Full-time members are expected to serve 1,200 hours, which averages 35-40 hours/week during the service period.&nbsp;</li><li>Part-time members are expected to serve 900 hours, which averages 26-30 hours/week during the service period.</li></ul></li><li>This position will be in-person. Member will serve hours Monday – Friday, 8:00 a.m. – 4:30 p.m.&nbsp;</li><li>Members will receive a gross living allowance while serving, which is paid on the 15th and last day of each month. Please note there will not be an additional hourly wage or salary above and beyond living allowance.<ul><li>Full-time members: The gross living allowance amount for full-time members will be $1,080.88 per pay period (the amount listed is before tax deductions).</li><li>Parti-time members: The gross living allowance amount for part-time members will be $765.63 per pay period (the amount listed is before tax deductions). Please note, there will not be an additional hourly wage or salary.</li></ul></li><li>Segal Education Award upon successful completion of hourly requirement described in Time Requirements: The Education Award amount for this full-time position is $5,176.50. The Education Award amount for this part-time position is $3,697.50. Please note, this education award is an electronic transfer to either your educational institution, federal loan provider, etc. Members will not receive the education award via direct payment (such as check, cash, etc.).</li><li>Member positions that average 35-40 hours/week are eligible for health insurance and childcare reimbursement (income eligibility required for childcare reimbursement benefit)&nbsp;</li><li>Forbearance on qualified student loans while serving and interest accrual payments.</li></ul>APPLICATION DUE DATE:Applications will be accepted until position is filled.

Diaper Bank Inventory & Operations Specialist - AmeriCorps

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 4:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate

The 211 Resource Navigator plays a vital role in helping residents access social services by collecting data, conducting needs assessments and facilitating referrals within a network of community partners. This role is challenging, emotionally demanding and deeply impactful. Resource Navigators provide a broad-based human services assessment, making appropriate service referrals through a referral platform and ensuring follow-up to confirm referrals are utilized effectively. The 211 Resource Navigator’s responsibilities may evolve to align with new community needs and United Way initiatives, ensuring flexible and responsive support to residents. All calls to 211 are recorded for quality and training purposes. KEY AREAS OF RESPONSIBILITY:<ul><li>Data Tracking &amp; Advocacy: Secure consent and build caller profiles for longitudinal records. Collect and record data on referrals, including types, demographics, and agency responses, to contribute to daily and weekly reports. Act as an advocate for residents, ensuring they are connected to the resources they need.</li><li>Client Support &amp; Referrals: Compassionately assess the needs of community members and provide referrals for immediate and ongoing support through our network of trusted community partners. Referrals will be primarily made via a technology platform. Handle challenging and sensitive calls, including mental health crisis, abuse or neglect calls assessing clients’ needs, providing warm transfers to specialized community services and managing complex, emotional or high-stress situations with care and professionalism.</li><li>Program Screening: Proactively conduct screenings for designated programs, considering appropriateness and availability to community members.&nbsp;</li><li>Collaboration &amp; Program Improvement: Work closely with the Director of Community Connections, 211 Sr. Manager(s) and other United Way staff to evaluate and enhance 211 operations, including call quality and customer satisfaction, contributing to continuous improvement of the program. Record unmet needs to inform United Way’s Community Impact agenda.</li></ul>OTHER DUTIES: This job description outlines the core duties and responsibilities for the 211 Resource Navigator role, but it is not exhaustive. Duties and responsibilities may be adjusted based on changing community needs or organizational priorities, with or without notice. JOB RELATIONSHIPS WITH: General Public; United Way of Greater Cincinnati Team Members and Social Services Providers. MINIMUM QUALIFICATIONS:<ul><li>Education: Bachelor’s degree from an accredited college or university with a major in Social Work, Human Services or a related field (preferred).</li><li>Experience: At least one year of experience in the human services field, including social service interviewing, is desirable. Broad knowledge of human services and the Greater Cincinnati service network preferred.</li><li>Skills: Strong organizational, problem solving and communication skills. Knowledge of community resources. Effective and comprehensive computer skills, including Microsoft Office. Ability to work independently and in group settings and build effective relationships with staff, administration, volunteers, agencies, and community members.</li></ul>WORKING CONDITIONS:<ul><li>Collaborative call center office environment.</li><li>Extended periods of computer screen use.</li><li>Occasional remote weekend work rotation (Saturdays between 7:00am and 6:00pm and Sundays between 7:00am and 3:00pm).</li></ul>SALARY: $21.50- $23.50 per hour (Final offer based on level of experience)BENEFITS:<ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li><li>The option to work remotely one day per week</li><li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li><li>Short-Term &amp; Long-Term Disability Insurance</li><li>Employee Assistance Program and access to other free health programs</li><li>Community volunteer opportunities</li><li>Professional development and training opportunities&nbsp;</li></ul>

United Way of Greater Cincinnati

Resource Navigator

Purpose of Position:&nbsp;Northeast Florida is home to over 425,000 active-duty servicemembers, veterans, and their families, representing nearly 25% of all households. Their needs are diverse, and navigating available services can be challenging. Basic referrals often fall short. This role provides peer-based care coordination to help veterans access and sustain the support they need.The Veteran Operations Specialist (Coordinator) is a frontline navigator within the regional system of care. The Specialist works directly with veterans, military servicemembers, and their families to address barriers related to housing, benefits, financial stability, mental health, and access to community resources. This role ensures that every veteran receives coordinated, compassionate, and efficient support through high-quality intake, case navigation, documentation, and collaboration with partner agencies.Key Responsibilities and Essential Functions:&nbsp; • Serve as the primary intake coordinator for all veteran service requests across a nine-county region. • Manage daily program operations, including deliverables, deadlines, shared inboxes, voicemail boxes, and referral portals. • Maintain organized, audit-ready administrative systems including digital files, grant folders, SOPs, and documentation logs. • Create and maintain standardized intake forms, workflows, checklists, templates, and resource directories. • Schedule meetings, manage internal calendars, prepare agendas, coordinate logistics, and support cross-sector collaboration. • Draft, format, and distribute professional correspondence such as meeting notes, summaries, and weekly updates. • Support onboarding and orientation of new Veteran Operations Specialists by preparing materials, system access requests, and schedules. • Track, verify, and follow up on required documentation, vendor forms, signatures, and eligibility requirements. • Maintain timely and accurate records in case management systems and ensure documentation meets audit and funder standards. • Compile monthly operational dashboards and perform data analysis to identify trends, guide decision-making, and improve service delivery. • Support narrative and performance reporting for federal, state, and local grants, including multi-source funding streams. • Assist in program finance processes, including documentation, tracking, and verification for vendor payments and grant expenditures. • Participate in cross-department trainings, collaboration efforts, and process improvement initiatives. • Execute additional duties as assigned by the Manager of Mission United.Experience/Qualifications:&nbsp;<ul><li>Bachelor’s Degree Preferred</li><li>Knowledge of Veterans Administration (VA) programs, Veteran and community social services highly desirable.</li><li>Experience working with the Veteran population.</li><li>Expertise in providing quality customer service.</li><li>Experience with Microsoft Office Suite.</li><li>Skilled at tracking, managing data, and grant compliance.</li><li>Proficiency in oral and written communication skills.&nbsp;</li><li>Proficient working well in teams and contributing to a positive work culture.</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs.</li><li>Ability to build relationships with and collaborate with community partners.&nbsp;</li><li>Comfortable working in a fast-paced environment.&nbsp;</li><li>Keep all activities in line with the core values of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp; &nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp;&nbsp;</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job the employee is regularly required to sit, stand, walk, talk, carry, lift, speak and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.&nbsp;This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;&nbsp;Additional Information:&nbsp;The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.&nbsp;We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.&nbsp;&nbsp;UWNEFL reserves the right to adjust work location

United Way of Northeast Florida

Northeast Florida

Veteran Operations Specialist

POSITION SUMMARY Provide individuals with suicide intervention, safety planning, crisis de-escalation, problem solving, brief assessment and appropriate social service referrals within a contact center environment. KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Answer inbound 988 Suicide &amp; Crisis Lifeline and 211 information and referral contacts.</li><li>Assess contact’s needs or situation using pertinent questions and the principles of active listening.</li><li>Provide appropriate screenings for specialized programs.</li><li>Access multiple databases for resources and appropriately refer contacts.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain accurate data collection on all contacts in the appropriate database.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Advocate for clients within the framework of contact center protocols and procedures when appropriate.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 211 and Crisis Services training standards and performance metrics.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Complete all training for new programs and services related to 211 and Crisis Services when needed.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul> JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of experience in social services, crisis hotline, contact center, or information and referral service preferred.</li><li>Experience with Microsoft Office required.</li><li>Client management databases or other relational database experience, preferred.</li><li>Demonstrated knowledge of health and human services desired.</li><li>Ability to effectively assess client needs and show sensitivity to issues presented by contacts.</li><li>Ability to multi-task and work in a fast-paced contact center.</li><li>Bilingual in English/Spanish preferred.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen. &nbsp;</li><li>Occasionally traveling to the office when needed.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Remote, inside working environment.</li><li>High level of long periods of concentration.</li><li>Constant customer interaction.</li><li>Reliable transportation required.</li></ul> * All hybrid or remote positions with HFUW require the ability to travel to the office with short notice, should this be necessary for equipment needs, events, in-person meetings, etc.Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.&nbsp; Telework – depending on the role, most of our positions offer the ability to work from home either part or full-time, saving you valuable time and money!&nbsp; The benefits to many of working from home include time saved on getting lunch prepared for work, no communing times, and saving money on gas and wear-and-tear to your car. &nbsp; Flexible Schedules – our Call Center is a 24/7 operation, offering those who need a more flexible schedule the opportunity to workdays, evenings, or nights, if needed.

 Specialist, 211 & Crisis Services

The Resource Development Coordinator supports United Way’s fundraising, donor engagement, and community outreach efforts. This role helps ensure campaigns run smoothly by coordinating operations, maintaining accurate donor and financial data, and providing strong administrative and relationship support. Working closely with the team, the Coordinator assists with workplace giving campaigns, events, stewardship communications, and donor and sponsor cultivation. The position also represents United Way in the community, supports marketing and storytelling efforts, and ensures timely reporting, data accuracy, and excellent customer service to all stakeholders.&nbsp;<h2>Essential Job Duties and Responsibilities&nbsp;</h2>Working in partnership with the Resource Development Manager, the Development Coordinator will:Resource Development Operations &amp; Administrative Coordination<ul><li>Support the achievement of overall revenue, event, and donor engagement goals.&nbsp;Key metrics will be set each year to align with the Board of Directors’ priorities and expected approved fundraising income.&nbsp;</li><li>Ensure confidentiality of all donors and company information.</li><li>Provide administrative support, including scheduling, meeting prep, calendar coordination, money reconciliation, communications with vendors, volunteers, donors and team members, and day-of logistics.</li><li>Maintain frequent updates to campaign timelines, project tools, and tracking systems to ensure campaigns move forward on schedule.</li><li>Support the setup and updating of campaign webpages and event pages using platforms such as OneCause, Drupal, or Zeffy, ensuring user access, content, and forms are accurate and current.</li><li>Oversee the campaign inventory in preparation for distribution to stakeholders and support the ordering and delivery of materials as directed.&nbsp;</li><li>Assist in coordinating vendor proposals, timelines, and payments in alignment with event plans and budget guidelines. Provide logistical support for organizational events, including RSVP tracking, vendor coordination, auction donation tracking, and timely post-event follow-up actions.</li><li>Keep up to date on emerging trends and opportunities and align with UW resource development goals.</li><li>Other duties as needed to support departmental operations and a successful fundraising effort.</li></ul>Donor Stewardship&nbsp;<ul><li>Assist in coordinating sponsor recognition and stewardship touchpoints for key relationships.</li><li>Prepare donor acknowledgments and targeted stewardship communications.</li><li>Track donor touchpoints, follow-up tasks, and outreach following key events to ensure timely engagement and retention.</li><li>Maintain updated leadership donor lists, contact notes, and visit records for continuity.</li><li>Collect and manage receipt of pledges, track progress.</li><li>Manage recognition efforts such as thank-you notes, post-event follow-ups, or spotlight features.</li><li>Manage in processing quarterly designation mailings and annual tax receipt acknowledgments, with the Resource Development Manager.</li><li>Perform additional duties as assigned.</li></ul>Database Maintenance &amp; Reporting<ul><li>Prepare financial reporting for incoming pledges and accounts receivable for bi-monthly reconciliation with the Resource Development Manager, including Zeffy, Stripe, Square, PayPal, etc., following standardized procedures.</li><li>Update the Resource Development Dashboard to highlight the department's goals and KPIs</li><li>Maintain up-to-date donor information in ANDAR360 and other platforms and submit modifications to the system manager, as needed.</li><li>Monitor trends and segment donor lists to support donor stewardship strategies and to identify potential lapsed donors and upgrade opportunities.</li><li>Manage pulling and creating a variety of reports for distribution.</li><li>Perform additional duties as assigned.</li></ul>Community Action and Public Awareness&nbsp;<ul><li>At times will represent United Way at community meetings, workplace campaigns, presentations, and events when needed, serving as a professional and informed ambassador.</li><li>Manage the submission of Resource Development media requests and the upload of pictures, to ensure timely inclusion in the monthly Marketing plan.</li><li>Manage and make available the annual campaign toolkit materials and ensure all current versions are accessible for partners through our online platforms.</li><li>Support organizational storytelling by gathering presentation materials, drafting meeting materials, and supporting partner special requests.</li><li>Assist with volunteer training and tracking; reporting quarterly.</li><li>Other duties as needed to ensure relevant communication tools are in use and that events and meetings are successful.</li></ul>

United Way of Greater Baytown Area & Chambers County

United for You

Resource Development Coordinator 

The Data &amp; Campaign Coordinator is responsible for ensuring the integrity, accuracy, and strategic use of donor and organizational data. This role combines relationship-building and analytical expertise to grow community giving, strengthen donor engagement, and support data-driven decision-making across the organization.&nbsp;Key Responsibilities:Data Oversight &amp; Analytics<ul><li>Learn and utilize databases, ensuring accuracy, consistency, and confidentiality.</li><li>Generate reports to analyze giving trends, donor retention, and campaign performance.</li><li>Partner with finance and operations staff to reconcile gifts, pledges, and campaign donor acknowledgments.</li><li>Identify and implement data-driven improvements to enhance campaign effectiveness and community outcomes.</li></ul>Fundraising Campaign Management<ul><li>Support and collaborate with Director of Development for campaign and donor relations analytics&nbsp;</li><li>Assist in developing strategies for donor retention, growth, and year-round engagement through data analytics.</li><li>Prepare presentations, reports, and materials for campaign-related meetings and events.</li></ul>Reporting Relationships<ul><li>Reports directly to Database Director</li><li>Dotted line to Director of Development</li></ul>Collaborations &amp; Communication<ul><li>Provide data insights to support storytelling and impact reporting.</li><li>Support training and onboarding of volunteers or staff involved in campaign or data processes.</li><li>Maintain positive relationships with agencies, donors, and community partners.</li></ul>Qualifications<ul><li>Bachelor’s degree in business, communications, nonprofit management, or related field (or equivalent experience).</li><li>3+ years of experience in fundraising, marketing, or data management (nonprofit experience preferred).</li><li>Strong organizational and project management skills with attention to detail.</li><li>Proficiency in CRM/database systems (e.g., Blackbaud, Andar, Salesforce, or similar) and Excel.</li><li>Excellent interpersonal, communication, and analytical skills.</li><li>Commitment to United Way’s mission and community impact.</li></ul>Core Competencies<ul><li>Relationship Building</li><li>Data Literacy &amp; Reporting</li><li>Strategic Thinking</li><li>Collaboration &amp; Teamwork</li><li>Accountability &amp; Results Orientation</li><li>Adaptability</li></ul>

United Way of the Black Hills

Data & Campaign Coordinator

Guided by the overall strategic vision for the Financial Security Impact Area for United Way of the Plains, the Financial Empowerment Program Manager will guide community members as they navigate to financial stability. This full-time position will be responsible for delivering financial education, digital financial literacy, and financial coaching/counseling to the community. As part of this work, the Financial Empowerment Program Manager will participate in and lead community engagement activities, as assigned, with both the Free Tax Filing Services Program and the Bank On ICT Coalition.&nbsp; Through the involvement with these two programs, the Financial Empowerment Program Manager will convene and collaborate with area financial educators to close gaps in financial services and resources to the community.&nbsp;Successful applicants in this role will possess strong interpersonal skills. The ability to connect with individuals and have a strong, yet gentle, communication style for the purpose of professional coaching and financial education is key to the success of this role.Applicants for this role should also possess a foundational knowledge of personal finance and financial systems, deliver stellar customer service, and are successful in bringing groups of individuals together to address financial needs.&nbsp;The Financial Empowerment Program Manager will report to the Director of Community Impact with oversight over United Way of the Plains Financial Security services.KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS<ul><li>Provide financial empowerment services to area agencies and community members.&nbsp;</li><li>Deliver financial education materials to the community through group sessions, individual counselling/coaching, and community events.</li><li>Maintain a safe and secure environment for community members while they are being served.</li><li>Coordination and facilitation of the Bank On ICT Coalition, including building and maintaining relationships with community partners and Coalition members; planning and hosting Coalition meetings, outreach events, and other activities; and facilitating and supporting programmatic collaborations.</li><li>Assist in gathering and reporting on relevant data to support grant reporting and strategic outcomes that align with the Financial Security Impact Area.&nbsp;</li><li>Assist in the planning and execution of events with area agencies and the community to provide financial education, resource navigation, and one-on-one financial coaching/counseling.</li><li>Assist with issue-based collaborations within the Financial Security Impact Area.&nbsp;</li><li>Convene a committee of area financial educators, counselors, coaches, and mentors as part of the Bank On ICT Coalition.</li><li>Attend and participate in activities with the Volunteer Income Tax Assistance (VITA) Program.&nbsp;</li></ul>Minimum requirements and qualifications:<ul><li>Associates degree or 2 years relevant work experience in personal finance, banking, customer service, social services, or mental health care.</li><li>Proficiency using computers, including MS Office, the Internet, and databases.</li><li>Strong written and oral communication skills.</li><li>Strong relationship and team-building skills.</li><li>Proven critical thinking skills.</li><li>Able to manage multiple projects simultaneously.</li><li>Capable of working effectively with limited supervision.</li><li>Able to maintain confidentiality regarding sensitive information.</li></ul>Non-Negotiable Hiring Criteria:<ul><li>Naturally curious and self-motivated in a never-ending pursuit of continuous improvement.</li><li>Ability to interact in a positive way with individuals and groups.&nbsp;</li><li>Must be flexible and multitask oriented; can adapt to changing priorities.&nbsp;</li><li>Can work independently and responsibly while managing numerous projects simultaneously.&nbsp;</li><li>Dependable and reliable to meet deadlines; remains calm under pressure.&nbsp;</li><li>Lead by personal example; your word is your bond. &nbsp;</li><li>Possess excellent judgment and creative problem-solving skills.&nbsp;</li><li>Helps create a work environment that embraces and appreciates diversity.</li></ul>Core Competencies for all United Way Professionals&nbsp;<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations.&nbsp;</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.&nbsp;</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.&nbsp;</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.&nbsp;</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “Financial Empowerment Program Manager” in the subject line.

Financial Empowerment Program Manager

Overview:&nbsp;Do you want to help meet the tangible needs of local nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time GIV Warehouse Associate. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 280 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients.&nbsp;Key Responsibilities:<ul><li>Maintain a clean, organized, and safe warehouse environment, following all safety protocols.&nbsp;</li><li>Communicate effectively and positively with not-for-profit agencies, volunteers, and local donors; build strong relationships.&nbsp;</li><li>Regularly consolidate, refill, and adjust locations of merchandise in the warehouse.</li><li>Support warehouse staff with volunteer groups, donation pick-ups, and duties needed for accurate inventory control.</li><li>Perform outbound counts for the items being obtained by the non-profit agencies.</li><li>Assist with various other tasks necessary to ensure GIV program is successful and impactful.&nbsp;</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds. The work environment will include exposure to hot temperatures during summer months.</li><li>Prior warehouse job experience of at least 1 year is preferred</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift safely and efficiently.</li><li>Must be OSHA-10 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills; ability to identify and resolve issues related to inventory or warehouse operations.</li><li>Able to manage multiple projects simultaneously while maintaining a very strong attention to detail</li><li>Capable of working effectively with limited supervision</li><li>Growth mindset</li><li>Self-motivated with a very strong work ethic</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency should drive their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “GIV Warehouse Associate” in the subject line.More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;

16 1 - 2 years of experience Jobs