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ABOUT UNITED WAYS OF CALIFORNIAOur Mission and Vision:United Ways of California’s (UWCA) mission is to improve health, education, and financial stability for low-income children and families by enhancing and coordinating the community impact and advocacy work of California’s United Ways. We imagine an equitable California where every individual has the resources and opportunities they need to thrive.Why You Should Join Our Team:The work that we do at United Ways of California is dedicated to removing systemic barriers and fostering inclusivity through diversity, equity, and inclusion. Our goal is to promote belonging, job satisfaction, and overall well-being. If you believe that everyone deserves opportunities to live a good life and are excited about the opportunity to work together to advocate for the expansion of policies and programs that support our three foundational pillars of education, health, and financial empowerment, then join us to build a better, thriving California.This is more than an accounting role – it’s an opportunity to influence financial strategy at a mission-driven organization making an impact in California and beyond. You will join a collaborative team that values accuracy, innovation, and a deep commitment to the communities we serve.ABOUT THE POSITIONReporting to the President &amp; CEO, the Controller will lead the accounting and financial operations at UWCA. The Controller will oversee all aspects of accounting, grant management, and financial compliance, while serving as a key advisor to leadership and the Board of Directors.As a core function, the Controller will leverage technology to improve financial analysis, reporting, and decision-making across the organization with the upgraded financial systems that UWCA has invested in.&nbsp;ESSENTIAL JOB DUTIES AND RESPONSIBILITIESLeadership and Strategy<ul><li>Partner with the CEO and leadership team in shaping financial policy and long-term planning.</li><li>Provide timely financial insights to guide strategic and operational decisions.</li><li>Communicate regularly with the Chair of the Audit Committee of the Board.</li></ul>Accounting and Compliance<ul><li>Lead day-to-day operations of the accounting department.</li><li>Oversee monthly and annual closes, ensuring timely and accurate financials in compliance with US GAAP.</li><li>Ensure proper revenue recognition for both government and foundation grants.</li><li>Maintain and improve accounting policies, procedures and internal controls.</li><li>Manage external audits and coordinate tax filings with external advisors.</li></ul>Team Development<ul><li>Supervise, mentor, and develop a lean, high-performing accounting team (AP, GL, etc.)</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul>Operational Oversight<ul><li>Oversee credit card program, travel and expense reimbursements, and enforce policy compliance.</li><li>Monitor balance sheet reconciliations, resolving issues proactively.</li><li>Ensure appropriate organizational insurance coverage.</li><li>Track and report on grant commitments, implementing process improvements as needed.</li></ul>Technology and Systems<ul><li>Leverage Sage Intacct and Martus Budgeting to enhance reporting and dashboarding.</li><li>Collaborate with IT consultants on financial system implementations and upgrades.</li><li>Ensure integrity of financial data across platforms.</li></ul>Special Projects<ul><li>Conduct ad hoc analysis, prepare reports, and support organizational initiatives.</li></ul>ORGANIZATIONAL JOB DUTIES AND RESPONSIBILITIES<ul><li>Work collaboratively with leadership and program teams to ensure financial strategies and practices align with organizational priorities and long-term goals.</li><li>Partner with cross-departmental staff to provide financial guidance and support that strengthens decision-making across programs and operations.</li><li>Share financial outcomes and insights with the organization, including preparing reports for leadership, grant compliance, and stakeholder communications.</li><li>Contribute financial expertise, ideas, and strategies to enhance organizational effectiveness, build team capacity, and improve overall operations.</li><li>Participate in cross-functional meetings, trainings, and planning sessions, offering a financial perspective to advance organizational objectives.</li></ul>REQUIREMENTS AND QUALIFICATIONEDUCATION AND EXPERIENCE<ul><li>Bachelor’s Degree or higher in Accounting, Finance, or related field required; CPA preferred.</li><li>10+ years of progressive accounting experience, including at least 5 years in a leadership role within a mid-to-large non-profit.</li><li>Proven success in managing grants (government and foundation) and ensuring compliance.&nbsp;</li><li>Strong knowledge of non-profit accounting and GAAP.</li><li>Experience building and leading small, high-performing teams.</li><li>Proficiency in Microsoft Office but especially Excel (PivotTables, LOOKUP functions, data analysis).</li><li>Experience using Sage Intacct strongly preferred and Martus Budgeting a big plus.&nbsp;</li><li>Strong analytical, decision-making, and communication skills.</li><li>Self-motivated, hands on and adaptable to a dynamic environment.</li></ul>SKILLS AND QUALIFICATIONS<ul><li>Extensive knowledge of accounting principles (GAAP) and financial reporting, with proven experience preparing accurate financial statements, budgets, and forecasts.</li><li>Strong strategic planning and analytical skills, with the ability to develop financial strategies that support organizational goals and drive business performance.</li><li>Proven project management skills, including the ability to lead complex financial initiatives, meet deadlines, and manage multiple priorities efficiently.</li><li>Experience leading and supervising finance and accounting teams, providing coaching, mentoring, and professional development to staff.</li><li>Strong stakeholder management skills, with the ability to collaborate effectively with executive leadership, board members, auditors, and external partners.</li><li>Excellent communication skills, both written and verbal, with the ability to present complex financial information clearly to non-financial stakeholders.&nbsp;</li><li>Demonstrated ability to work independently in a virtual environment, exercise sound judgment, and implement creative solutions to complex financial challenges.</li><li>High level of proficiency in financial systems, ERP platforms, spreadsheet modeling, and reporting tools, with the ability to leverage technology to improve financial processes and controls.</li></ul>OTHER REQUIREMENTS AND PREFERENCES<ul><li>Strong ethical backbone, willingness to make extra effort to do the right thing.</li><li>Ability to travel periodically for in-person meetings, if necessary (reimbursements for travel costs provided).</li></ul>LOCATIONUnited Ways of California operates as a fully virtual organization. The Controller position can be based anywhere nationwide.&nbsp;COMPENSATION AND BENEFITSMedical, Dental, Vision Insurance, 401k Retirement Plan, Vacation LeaveStarting Salary Range: $90,000 - $105,000&nbsp;Salary is commensurate with education and experience.TO APPLYSubmit a signed cover letter and resume describing your qualifications, experience, and what inspires you to join our mission, and send it to:Email:&nbsp;<a href="mailto:HR@unitedwaysca.org" target="_blank">HR@unitedwaysca.org</a> (Word or .PDF format only)Deadline to Apply: November 26, 2025&nbsp;United Ways of California is an Equal Opportunity Employer. We celebrate diversity and welcome applicants from all backgrounds.We do not discriminate or tolerate harassment based on race, color, religion, national origin, ancestry, citizenship, sex, gender identity or expression, sexual orientation, age, disability, medical condition, marital status, military or veteran status, or any other protected characteristic. This applies to all aspects of employment, including hiring, pay, promotion, benefits, and termination.

United Ways of California

Controller

JOB TITLE:&nbsp; CAREER COACHING ADVOCATEREPORTING TO:&nbsp; &nbsp;PROGRAM MANAGERDEPARTMENT:&nbsp; UNITED FOR STUDENT SUCCESSPOSITION:&nbsp; FULL-TIME / EXEMPTPurpose of PositionThe Career Coaching Advocate is a dynamic, student-centered professional dedicated to empowering high school students through Orange County United Way’s Youth Career Connections program—a comprehensive college and career readiness initiative spanning junior and senior years. This role provides individualized coaching and strategic guidance to a cohort of 100 students, helping them build and execute personalized career and success plans.Equal parts mentor, educator, strategist, and program builder, the Career Coaching Advocate plays a pivotal role in shaping students’ career journeys. Responsibilities include one-on-one coaching, career and education planning, mock interviews, internship support, and the development of scalable program frameworks.This is a one-year grant-funded position.Key Duties and Responsibilities&nbsp;<ul><li>Student Coaching &amp; Support<ul><li>Conduct regular one-on-one coaching sessions (in-person or virtual) with each student.</li><li>Develop, monitor, and refine individualized education and career success plans.</li><li>Connect students to relevant resources, workshops, and actionable next steps.</li><li>Guide students through career assessments, academic milestones, and planning timelines.</li><li>Support students in identifying and applying for internships, training programs, post-secondary education, and employment opportunities.</li><li>Provide feedback on mock interviews and assist in creating professional materials (e.g., resumes, portfolios, headshots).</li><li>Equip students with essential interpersonal and workplace readiness skills.</li><li>Foster a supportive environment that promotes self-sufficiency and career confidence.</li><li>Serve as a consistent and trusted point of contact throughout the program.</li><li>Assist with planning and execution of career events, industry site visits, workshops, and presentations.</li></ul></li><li>Program Development &amp; Strategy<ul><li>Design and document coaching frameworks, operating procedures, and policies.</li><li>Create student-facing tools and resources (e.g., trackers, checklists, guides).</li><li>Collaborate with program leadership to evaluate and evolve program strategies based on student outcomes and feedback.</li></ul></li><li>Training &amp; Stakeholder Engagement<ul><li>Develop and deliver onboarding and training materials for future Career Coaching Advocates.</li><li>Partner with high school staff, internship providers, and external stakeholders to support student placements and progress.</li><li>Facilitate group workshops, presentations, and seminars focused on career readiness.</li><li>Collaborate with high school staff, local businesses, and community partners to identify and secure internship hosts, ensuring successful student placements and ongoing support.</li><li>Support outreach and recruitment efforts to engage students in U4SS programs and support their ongoing participation and success.</li></ul></li><li>Program Evaluation<ul><li>Adhere to program participation criteria and reporting protocols.</li><li>Track and report student progress, outcomes, and overall program impact.</li><li>Participate in regular check-ins with leadership to assess program effectiveness and identify areas for improvement.</li></ul></li><li>Other Duties<ul><li>Participate in organization-wide activities and initiatives.</li><li>Perform additional responsibilities as assigned.</li></ul></li></ul>Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree in education, counseling, social work, or a related field (Master’s preferred).</li><li>Minimum of 2 years’ experience in academic advising, student support services, or coaching/counseling roles.</li><li>Proven ability to build rapport with high school students from diverse backgrounds.</li><li>Strong knowledge of college and career planning, internship programs, and educational systems.</li><li>Exceptional organizational, communication, and documentation skills.</li><li>Experience developing policies, training materials, or curricula is highly desirable.</li><li>Bilingual (English/Spanish or other languages) preferred but not required.</li><li>Must demonstrate excellence in on-site engagement, performance tracking, and student satisfaction.</li></ul>CompensationCommensurate with experience, education, and market, $70,000-$72,000. Competitive Benefits.Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

Orange County United Way

Career Coaching Advocate

JOB TITLE:&nbsp; ADMINISTRATIVE COORDINATORREPORTING TO:&nbsp; DIRECTOR, UNITED FOR STUDENT SUCCESSDEPARTMENT:&nbsp; UNITED FOR STUDENT SUCCESSPOSITION:&nbsp; HOURLY / NON-EXEMPTPurpose of PositionOrange County United Way (OCUW) is seeking a detail-oriented and mission-driven Administrative Coordinator to support the United for Student Success (U4SS) initiative, a key component of our United4OC 2030 strategy. This initiative aims to increase high school graduation rates to 95% among students from disadvantaged socio-economic backgrounds.The Administrative Coordinator will play a vital role in supporting the U4SS team by providing comprehensive administrative, technical, and programmatic support across a portfolio of educational programs, events, and strategic activities.Key Duties and Responsibilities&nbsp;<ul><li>Program &amp; Initiative Support<ul><li>Assist in the coordination and execution of U4SS programs including Class of 2027 e-Mentorship, Destination Graduation, and Youth Career Connections.</li><li>Support outreach and recruitment efforts for students and volunteers.</li><li>Assist in preparing presentations and reports for internal and external stakeholders.</li><li>Contribute to the development and distribution of marketing collateral and social media content (e.g., Instagram posts and stories).</li></ul></li><li>Administrative Operations<ul><li>Perform general administrative tasks such as filing, scanning, copying, and document preparation.</li><li>Manage office supply inventory and procurement processes.</li><li>Maintain accurate records and partner lists using database management systems.</li><li>Provide support to external vendors and contractors as needed.</li></ul></li><li>Data &amp; Reporting<ul><li>Maintain systems for tracking, collecting, analyzing, and reporting program data.</li><li>Support performance-based outcome reporting and evaluation efforts.</li></ul></li><li>Event &amp; Meeting Coordination<ul><li>Organize and facilitate meetings, trainings, workshops, and community events.</li><li>Support coordination of the U4SS Leadership Council, committees, and other strategic groups.</li><li>Cross-Departmental Collaboration</li><li>Collaborate with internal departments to strengthen employer/donor pipelines for work-based learning.</li><li>Assist in capacity-building efforts including training, strategic planning, and advocacy initiatives.</li></ul></li><li>Other Duties<ul><li>Participate in organization-wide activities and initiatives.</li><li>Perform additional responsibilities as assigned.</li></ul></li></ul>Job Requirements /Technical Knowledge<ul><li>Bachelor’s degree in education, psychology, sociology, human services, business administration, communications, or a related field.</li><li>1–2 years of administrative experience in an office or nonprofit setting preferred.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Outlook, Excel, Teams), Zoom, and database systems.</li><li>Experience with social media platforms and content creation.</li><li>Equity-minded approach with a commitment to inclusive practices.</li><li>Knowledge of program development, implementation, and evaluation, especially in educational settings.</li><li>Event planning experience is a plus.</li><li>Ability to manage multiple projects and priorities effectively.</li><li>Familiarity with OCUW’s United for Student Success programming and the communities served is highly desirable.</li></ul>Compensation<ul><li>Commensurate with experience, education, and market $24– $28 per hour. Competitive benefits.</li></ul>Core Competencies<ul><li>Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.</li><li>Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.</li><li>Oral Communication&nbsp;- Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions; participates in meetings.</li><li>Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.</li><li>Teamwork&nbsp;- Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.</li><li>Professionalism&nbsp;- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration, regardless of status or position; accepts responsibility for own actions; follows through on commitments.</li><li>Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.</li></ul>Company StandardsAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Willing to embrace change and new technologies. Commitment to the values and mission of Orange County United Way.Physical Demands&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.Send Cover Letter and Resume To:&nbsp;<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a>&nbsp;

Administrative Coordinator

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

Director of Facilities and IT

Position Summary:&nbsp;The Resource Development (RD) Assistant will primarily provide a leadership role in the management of the donor stewardship journey in order to achieve individual, department and company goals. Additionally, the RD Assistant will provide support to the Director of Resource Development in all areas related to implementing and supporting the fundraising initiatives and goals for United Way.&nbsp; United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven, and brand-steward.
Duties and Responsibilities:
Drives Revenue &amp; Impact
<ul><li>Resident expert on customer relationship management system communications platform.</li>
<li>Run reports as requested on behalf of the Director of Resource Development which will enhance knowledge of donor base for effective communications.</li>
<li>Manage and maintain global accounts where engagement is requested (but presentations are not permissible) to encourage business support and achieve United Way goals.</li>
<li>Utilize CRM to review accounts and to process pledge transactions with a high level accuracy and speed.</li>
<li>Identify and write up adjustments to donor accounts as needed.</li>
<li>Maintain an organized filing system of donor pledge cards and payment documentation.</li>
</ul>Strategic Relationship Building
<ul><li>Responsible for carrying out all phases of the communication plan with donors for enhanced stewardship.</li>
<li>Through timely communications is able to connect donors’ and prospects’ areas of interest directly to United Way’s work and inspire commitment and support for United Way.</li>
<li>Utilizing our CRM/communications platform, practice effective stewardship by thanking donors, informing them about the impact of their gifts, and keeping them apprised of progress on Community Impact work.</li>
<li>Work effectively with other departments to achieve United Way goals and communicate to various stakeholders.</li>
</ul>Effective &amp; Engaging Communicator
<ul><li>Excellent written and oral communication skills to effectively present the United Way message to businesses, employees, and the community.</li>
<li>Provide excellent customer service and problem resolution to both internal and external constituents.</li>
</ul>Embracing &amp; Managing Change
<ul><li>Effectively work with the Director of Resource Development, UW Board members, and Campaign Cabinet to implement new and creative strategies for workplace campaigns to support United Way goals.</li>
<li>Work with UW, the Resource Development Team and Community Impact Team to engage donors as volunteers through effective communications as part of the stewardship journey.</li>
</ul>Entrepreneurial &amp; Innovative
<ul><li>Collaborate with the local community to meet organizational goals through special events (including but not limited to race parking) and affinity groups (including but not limited to Power of the Purse events.)</li>
</ul>This job description reflects the general duties assigned to the Resource Development Assistant, however, other duties may be assigned based upon needs that may arise within the organization and fall within the scope of the Resource Development Department. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Qualifications:
<ul><li>High School Diploma or equivalent required.</li>
<li>1 - 3 years of experience in database management, preferably in a non-profit organization.</li>
<li>Associate degree in business, accounting or database management an advantage.</li>
<li>Excellent computer and data entry skills.</li>
<li>Proficient with Microsoft Office products including Word, Excel, PowerPoint</li>
<li>Team player with the ability to work with AUW senior management to achieve organizational goals.</li>
<li>Detail oriented with strong organizational and project management skills.</li>
<li>Strong verbal and written communication skills, including public speaking and presentation skills.</li>
<li>High degree of professional integrity to deal ethically with confidential information.</li>
<li>Ability to work under minimal supervision.</li>
<li>Possess a valid driver’s license and have use of insured motor vehicle.</li>
</ul>Working Conditions &amp; Physical Requirements:
Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions.&nbsp; Employees may be required to assist with or attend various offsite events related to programs or fund raising that are scheduled evenings and/or weekends.&nbsp; These events may&nbsp;require several hours on your feet and assisting with heavy lifting and carrying.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

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