field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC 
resource database and its management software, advocating, and empowering each caller so that they are 
provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance 
that they need. 
 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 
 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 

entitled benefits. 
 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 

situations of abuse, trouble-shoot for additional options. 
 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 

services they feel are most appropriate for their situations. 
 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 

provide them with additional resources and help. 
 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 

Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 
 • Assist callers with different languages by using the Language Line. 
 • Develop an expert working knowledge of the 211OC’s management software including Community 

Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 
 • Other duties as assigned. 
 • Assist with compiling monthly and bi-annual program reporting. 
 • Advocate on behalf of clients who have been denied services. 
 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 
Core Competencies 
 • Active listening and assessment skills 


 • Excellent customer service skills 
 • Computer competency with basic ability to troubleshoot technological failures 
 • Independent decision making skills utilizing processes, systems and resources 
 • Professional communication skills (verbal and written) 
 • Possess skills in proper telephone etiquette 
 • Ability to maintain a calm and sensitive demeanor 
 • Ability to be part of a team, working internally and externally. 
 
 
Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable. 
 • Must be Bilingual (English and Spanish– verbal and written) 
 • One year of experience working directly with individuals and families in crisis from the community 
 
Compensation 
 

 • $20.50-$23.00 per hour. Competitive benefits 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary 
position 75% of the time. The person in this position needs to occasionally move about inside the office to access 
file cabinets, records, and office machinery. Constantly operates a computer and other office productivity 
machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and 
constantly positions self to maintain computers in the office, including under the desks. The person in this position 
frequently communicates with coworkers and customers who have inquiries about our business operations and 
the community we service; therefore, the person must be able to exchange accurate information. The employee 
must occasionally lift and/or move up to 25 pounds. 
 
Send Resumes To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

Reports to:&nbsp;Development Operations ManagerExempt status:&nbsp;Non-Exempt<h4>Position Summary</h4>As Development Coordinator at Berkshire United Way, you will be an integral member of our Development team and will support Berkshire United Way’s work to transform philanthropy into action and positive change for people in Berkshire County. The Development coordinator role provides an opportunity to learn fundamentals of Development work, potentially leading to growth opportunities. In partnership with and under the direction of the Development Operations Manager you will contribute to key functions for the Development team, including prospect research, solicitations, Development events and programs, and general administrative support.<h4>Key Responsibilities</h4><ul><li>Provide day-to-day support and manage updates to CRM Lite database to ensure all contacts are properly moved through development process and coded appropriately.</li><li>Provide administrative support for the annual campaign including responsibility to:<ul><li>Assist with all annual fundraising mailings, including the preparation of lists, printing letters, coordination of mailing, tracking gifts, and creating post-mailing reports.</li><li>Participate in general fundraising, assist with preparation of letters and mailings for all departments, and office operations as needed.</li><li>Process quarterly pledge reminders, including running reports, preparing and mailing letters, and following up on donor questions/response.</li><li>Track projections for all segments of the annual campaign.</li><li>Perform annual database management, including Campaign rollover, and data updates.</li><li>Manage contributions made through Stripe credit card processor.</li><li>Coordinate annual reporting, including required reporting to United Way Worldwide.</li></ul></li><li>Compile folders and materials for Development prospect meetings.</li><li>Manage gift acknowledgement process and produce donor letters on a weekly basis.</li><li>Assist with special events planning, preparation, and execution.</li><li>Assist the Development department with scheduling meetings, calendar and contacts maintenance, and meeting preparation and follow-up.</li><li>Monitor media for news and information on Berkshire United Way donors and prospects and update the donor database accordingly.</li><li>Process check requests for department expenses.</li><li>Perform other duties as assigned. &nbsp;</li></ul><h4>Job Requirements</h4><ul><li>Associate’s degree with a minimum of 1 year of experience with administrative support, development, project management. or event coordination, or equivalent related experience. Prior nonprofit experience a plus.</li><li>Exceptional organization, time management, communication, and problem-solving skills.</li><li>Excellent customer service, communication (oral and written), and teamwork abilities.</li><li>Experience and skill with office productivity tools and basic database management.</li></ul><h4>Compensation and Benefits</h4>The Development Coordinator is a full-time non-exempt, in person position. Starting salary is commensurate with relevant experience, within the framework of the organization’s operating budget, and in the range of $42,000 to $52,000 annually. An excellent benefits package includes medical and dental coverage with no waiting period, employer-paid life and long-term disability insurance, a flexible medical spending account, 403(b) with employer contributions, generous paid time off, and 11 paid holidays per year.To apply, please send your cover letter and resume to <a href="mailto:BusinessTeam@MassHireBerkshireCC.com" target="_blank">BusinessTeam@MassHireBerkshireCC.com</a>. Please include “Berkshire United Way – Development Coordinator” in the subject line.

Berkshire United Way

Development Coordinator

The Louisiana Association of United Ways serves as the Principle Combined Fundraising Organization (PCFO) for the Louisiana State Combined Charitable Campaign (LA SCCC). The LA SCCC is a workplace giving campaign for Louisiana State employees, enabling the opportunity to designate a personal pledge through payroll deduction or one-time giving.&nbsp;The Louisiana State Combined Charitable Campaign Manager will provide overall project management for an established annual campaign which reaches employees throughout the State of Louisiana. All plans and procedures are executed within the annual MOU between the Division of Administration, Office of State Uniform Payroll, and the Louisiana Association of United Ways. All expected to be within the provisions of R.S. 42:456(A)(3) and&nbsp;LAC 4: III. Chapter 11 State Combined Charitable Campaign (LA SCCC) Deductions.As a member of the LAUW team, this leader also contributes to the success of the Louisiana Association of United Way’s mission by fostering a high performance and serving donors with the highest standards.Virtual Office. Location in the Greater Baton Rouge, Louisiana area desired.Please submit cover letter with resume. &nbsp;Bachelor's Degree Required.Key Responsibilities:&nbsp;Project Management and Coordination<ul><li>Facilitates the annual Charity Application process, including production and promotion of the annual application forms (paper and online),</li><li>Creates or updates content, letters, and materials for the LA SCCC, including web-based and social media assets designed for state employee engagement and giving.</li><li>Provides effective operational management of the LA SCCC, including year-round task/time management, campaign correspondence, and arranging for charity speakers/fairs when requested.</li><li>Works closely with the LAUW CEO on all matters, including the engagement of the LA SCCC Campaign Cabinet.&nbsp;</li><li>Organizes the distribution of campaign materials to state agency teams.</li><li>Provides training and support to state agency Campaign Coordinators.&nbsp;</li><li>Maintains databases of contacts for agency leadership, campaign coordinators, charity contacts and others for smooth and inclusive communications.&nbsp;</li></ul><ol><li>Pledge and Donation Management</li></ol><ul><li>Ensures accurate pledge processing with the use of the LA SCCC campaign software.</li><li>Produces campaign reports.</li><li>Securely manages all online giving pages for the LA SCCC.</li><li>Performs all duties leveraging secured technology tools provided by the organization.</li><li>Provides excellent customer service to all stakeholders and partners.</li></ul><ol><li>Desirable Skills and Qualities:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ol><ul><li>Proven ability to manage collaborative work with external partners.</li><li>Proven ability to work independently under supervision with defined guidelines and goals.&nbsp;</li><li>High computer proficiency with experience working with complex data sets.&nbsp;</li><li>Initiative-taker, detail-oriented, organized, analytical problem-solver, developed interpersonal relationship skills, social perceptiveness, active listener and problem sensitivity and time management.&nbsp;</li><li>Ability to meet deadlines and work under pressure with resiliency.&nbsp;</li><li>Effective communicator with strong professional presentation and writing skills.</li><li>Bachelor’s degree required.&nbsp;</li><li>5 years project management, including nonprofit, government or corporate leadership.&nbsp;</li></ul>

Louisiana Association of United Ways

St. John United Way

Louisiana State Combined Charitable Campaign Manager, LAUW

This is not a virtual or hybrid positionJob Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administrative CoordinatorClassification:&nbsp;Full-time; Hourly wageLocation: Yorktown, VA&nbsp;Overall Purpose of this Role:This position provides and coordinates administrative and logistical tasks related to Collective Impact and Resource Development. The Administrative Coordinator helps to manage and maintain information related to community donors and partners.&nbsp; Primary responsibilities include data entry and management, managing multiple calendars and email accounts, providing logistical support for events and meetings, and conducting advanced administrative tasks to ensure efficient team functioning.&nbsp; A successful Administrative Coordinator will demonstrate a strong team orientation and a commitment to quality performance.Key Competencies<ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers and staff</li><li>Communicates clearly and professionally with people from diverse backgrounds</li><li>Coordinates and organizes&nbsp;multiple calendars, events, and projects and associated administrative duties and deadlines</li><li>Manages CRM data quality and reporting to measure performance and inform strategic efforts</li><li>Supports activities and projects related to Resource Development and Collective Impact</li><li>Adapts to changing needs and service delivery systems</li></ul>Key Responsibilities<ul><li>Data entry</li><li>Create and submit reports in preparation of scheduled meetings and as requested</li><li>Create and maintain specialized contact lists&nbsp;</li><li>Monitor and manage multiple email accounts</li><li>Coordinate, schedule, and prepare for meetings hosted internally and externally</li><li>Coordinate and manage departmental calendars and deadlines</li><li>Track and manage inventory of collateral and printed materials</li><li>Provide logistical support for events and functions by making orders, securing reservations, working with vendors, and assisting with communications</li><li>Administer bulk mail communications including thank you letters, invitations, and solicitations</li></ul>Requirements<ul><li>3-5 years’ experience in an administrative role</li><li>Advanced knowledge of Microsoft Office Suite</li><li>An associate’s degree in Business or related field preferred</li></ul>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Administrative Coordinator

Position Type: Full Time, Exempt Reporting To: Vice President, Donor Engagement &amp; Development Hours: 40/ week minimum&nbsp; Supervisory Position: No # of Direct Reports (if applicable): N/A &nbsp;The Corporate Engagement Manager contributes to the achievement of UWECI’s mission and vision by maximizing revenue through leading the development, implementation, and management of targeted strategies to grow the annual, multi-million-dollar campaign and year-round initiatives to increase overall contributions. This position is responsible for ensuring the success of the workplace giving campaign and year-round giving, developing and executing programs designed to augment UWECI’s fundraising, corporate relationship management strategies, and analyzing data. Includes, but is not limited to, workplace giving campaign, new business solicitations, developing year-round giving programs, corporate donor recognition, corporate sponsorships, and other strategies designed to build giving relationships with new and existing corporate donors.<h2>ESSENTIAL JOB FUNCTIONS</h2><ul><li>Workplace Giving Leadership: Assist the VP-Donor Engagement and Development in recruiting, hiring, and training a team of Loaned Executives (average 4-6) during active workplace campaign season (typically August-November) to achieve assigned campaign growth, donor retention, participation, and revenue goals.</li><li>Lead and manage, in collaboration with UWECI Leadership team, annual account plans and action steps needed to engage key accounts on a year-round basis to secure additional support for UWECI.&nbsp;</li><li>Work collaboratively within the organization to build and integrate strategies and growth capacity.&nbsp;</li><li>Contribute to complementary activities (Day of Caring, volunteer engagement, etc.).</li><li>Recruit, organize, and lead Campaign Cabinet.</li><li>Provide support and direction to Campaign Chairs and Campaign Cabinet volunteers to build capacity and drive revenue, impact, outcomes, and influence.</li><li>Workplace Giving, Corporate Giving, and Corporate Sponsorships/Annual Campaign: Design, coordinate, and implement comprehensive workplace giving, corporate giving, and corporate sponsorship strategies resulting in growth, retention, and engagement.</li><li>Manage individual corporate campaign accounts.</li><li>Determine key metrics, accountability, and reporting that align with workplace giving, corporate giving, and corporate sponsorship performance and growth objectives.</li><li>Develop corporate market segment strategies.</li><li>Collaborate with Marketing &amp; Communications, Community Impact, and Finance &amp; Administrative teams on the development of campaign materials.</li><li>Track and evaluate effectiveness of strategies, campaigns, and overall results.</li><li>Monitor performance of campaigns, providing progress reports, and projections as needed.</li><li>Lead portfolio and company campaign performance evaluation to identify strengths, weaknesses, and opportunities to improve engagement strategies and performance.</li><li>Develop individual relationships with corporate and community leaders.</li><li>Research, identify, analyze, and communicate key donor trends, results, and opportunities within workplace giving, corporate giving, and corporate sponsorships to ensure continued growth in donors and revenue.</li><li>Identify prospective individual donors inside workplace giving and make referrals to appropriate individual donor resource development staff member for individual donor cultivation.</li><li>Attend Leadership Giving Society and affinity group meetings as needed.</li><li>Affinity Group(s): This position may be assigned an affinity group associated with UWECI. Tasks might include: Lead monthly steering committee meetings including creation of the agenda and meeting notes.</li><li>Lead affinity group event planning.</li><li>Lead/Co-Lead monthly/bimonthly affinity group event subcommittee(s).</li><li>One-on-one stewardship of individual committee members and affinity group supporters.</li><li>Recruitment of new steering committee members.</li><li>Monitor affinity group campaign designations.</li><li>Leading affinity group fundraising effort.</li><li>Spread general awareness of UWECI and affinity group in the community. &nbsp;</li></ul>

United Way of East Central Iowa

Corporate Engagement Manager

Office Services CoordinatorUnited Way of Weld County&nbsp;ORGANIZATION OVERVIEWUnited Way of Weld County builds powerful partnerships to bring about lasting community-wide change. With the support of United Way donors, volunteers and partners, together we are building a better Weld County, one where every household has the opportunity to succeed.&nbsp;OVERVIEWThe Office Services Coordinator is United Way’s lead representative for those working at and visiting its 814 9th Street, Greeley, location to conduct business or to receive assistance. This role welcomes the public, refers to an applicable resource, contacts the person with whom they are meeting, or directs them to a meeting room. The coordinator staffs the front desk during open hours (9am-3pm Monday to Friday), answering and directing phone calls as received. The position performs clerical and other duties as assigned and supports the management of United Way-owned and leased properties and Information Technology functions.&nbsp;KEY RESPONSIBILITIESFront Desk<ul><li>Become familiar with all United Way programs, events and activities to ensure efficient and effective direction of guests, be they in-person or contacting the organization by phone or email.</li><li>Welcome United Way visitors, board of directors, and staff in a professional and courteous manner.</li><li>Answer incoming calls and direct calls to appropriate staff.</li><li>Process mail daily and deliver to mailboxes. Accept and log deliveries and notify staff of arrival.</li><li>Process cash and check receipts daily and prepare for deposit.</li><li>Receive in-person monetary and in-kind donations as needed.</li><li>Work with occasional visitors who are in crisis; direct to staff that can best be of assistance.</li><li>Typing, tracking data, reporting, and scheduling. Email correspondence with staff.</li><li>Ongoing communication with supervisor regarding any concerns about office operations.</li><li>Order supplies as needed and/or inform supervisor of needed supplies.</li><li>Perform tasks for President &amp; CEO, Chief Operating Officer, and other departments as assigned.&nbsp;</li><li>Open/close office areas.&nbsp;</li></ul>Property Management<ul><li>Involvement in oversight of owned and leased properties, which currently includes:<ul><li>330 Park Avenue, Fort Lupton - 333 6th Ave, Greeley</li><li>814 9th Street, Greeley - 870 28th Street, Greeley</li></ul></li><li>Manage building maintenance and repairs by working with vendors including electrical, elevator, heating/air conditioning, janitorial, office equipment, plumbing, security system, telephone, etc.</li><li>For 814 9th Street building:<ul><li>supervise office volunteers and special workers</li><li>host inspection organizations such as fire department</li><li>order office supplies as needed</li></ul></li></ul>Information Technology<ul><li>Involvement in management of company-wide Information Technology function.</li><li>Work with IT vendor to provision and deploy new computers and other hardware, institute company-wide software updates, and improve overall functionality.</li><li>Hold staff accountable to IT best practices, including maintaining security protocols.</li><li>Troubleshoot simple technology issues, directing staff to IT support as needed.</li></ul>United Way of Weld County General&nbsp;<ul><li>Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).</li><li>Support fundraising efforts of United Way and activities that support United Way.</li><li>Support United Way annual events, disaster response, and other activities as assigned.</li><li>Participate in staff meetings and in service opportunities.</li><li>Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.</li><li>Other duties as assigned.</li></ul>UNITED WAY WORLDWIDE CORE COMPETENCIES FOR ALL STAFF<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>ESSENTIAL SKILLS<ul><li>Possess a spirit of hospitality, care, helpfulness, and improvement.</li><li>Interest and ability to work with people from various backgrounds and/or limited English capabilities.</li><li>Ability to answer phones in a concise, pleasant, welcoming and professional manner.&nbsp;</li><li>Ability to communicate with public in a pleasant and professional manner.</li><li>Computer skills in Microsoft Office Suite (Excel, Outlook, Word, etc.) and similar programs.</li><li>Ability to multi-task.&nbsp;</li><li>Ability to handle difficult phone or customer related situations.</li><li>Ability to remain calm and professional during a crisis situation.</li></ul>EDUCATION/EXPERIENCE REQUIREMENTS<ul><li>Associates degree or two years of equivalent experience</li><li>1-2 years’ experience in a related role</li><li>Bi-lingual (English/Spanish) required</li></ul>POSITION INFORMATION<ul><li>Full-time (40 hours) non-exempt</li><li>Pay Range (H6): $21.04-$24.17 per hour<ul><li>Plus $0.74 per hour Spanish speaking differential, if applicable</li></ul></li><li>Supervisory duties: No</li><li>Reports to: Chief Operating Officer&nbsp;</li><li>Eligible for remote work: No</li><li>Background check required</li></ul>BENEFITS<ul><li>Insurance options include voluntary medical, dental, vision, and supplemental insurance, as well as automatic life insurance, and an available FSA plan.&nbsp;</li><li>The leave plan includes vacation, sick, family leave, long-term disability, and at least 14 paid holidays.</li><li>The retirement plan is open to all employees after one year, and the employer contribution is determined by the Board of Directors.</li></ul>EQUAL OPPORTUNITY EMPLOYMENT STATEMENTUnited Way of Weld County is an Equal Opportunity Employer and conducts its recruitment and hiring based solely upon job-related qualifications, without regard to race, color, religion, age, sex, national origin, sexual orientation, disability or veteran status.APPLICATION INSTRUCTIONSPlease apply on United Way of Weld County’s website at&nbsp;<a href="https://www.unitedway-weld.org/careers" target="_blank">https://www.unitedway-weld.org/careers</a>.&nbsp;Applications should include a resume and cover letter. Applications will be reviewed on a rolling basis until the position is filled. All questions should be directed to&nbsp;Lyle SmithGraybeal, Chief Operating Office, at&nbsp;<a href="mailto:lyle@unitedway-weld.org" target="_blank">lyle@unitedway-weld.org</a>. The review of applications will begin on March 31, 2025, and will continue until position is filled. No phone calls please.

United Way of Weld County

Office Services Coordinator

PURPOSE:&nbsp; To contribute to the attainment of United Way of York County’s mission and vision by providing complete and accurate financial and accounting systems and reports, raising awareness of the financial position of the organization, in addition to adding value and engaging staff by administering human resources functions and high-level support to the organization’s operations.Key Functions&nbsp;&nbsp;Finance:<ul><li>Manage the day-to-day operations of the financial and accounting systems for all operating and reserve funds adhering to Generally Accepted Practices (GAP)</li><li>Position United Way of York County as a fiscally sound organization through consistent application and review of policies and procedures</li><li>Ensure organizational compliance with all federal, state and local laws and membership standards established by United Way Worldwide (UWW)</li><li>Assumes responsibility for all receivables billing/collection, and monitors cash flow projections, reserves, investments and cash position making necessary recommendations to President and Finance Committee to ensure strong financial position</li><li>Auditing of campaign contributions and data entry</li><li>Deliver and manage organizational budget and provide reports to President, Finance Committee and director level staff</li><li>Manages preparation and mailing of tax receipts</li><li>Makes recommendations regarding annual spending plan and revenue/grants (allocations) forecast</li><li>Obtain and keep current professional certifications as necessary to perform the job</li><li>Participate in on-line training, webinars, and when possible, attend seminars to keep abreast of industry and system best practices and enhancements</li></ul>Human Resources Administration<ul><li>Maintains payroll, retirement and employee records and necessary tax forms with respect to total confidentiality</li><li>Managing administration for the functional areas of human resources including, but not limited to, benefits administration, insurance program, Worker’s Compensation, employee relations, performance management, staff training and personnel records</li><li>Maintains vacation, sick leave, and retirement records for employees</li><li>Oversees functional accounting recording for audit, IRS 990&nbsp;</li><li>Manages maintenance on office equipment and technology updates, vendor relationships, accuracy of posting and reporting of data entry, updating partner agency status in donor software, email contacts and inform staff of changes</li></ul>&nbsp;Administrative<ul><li>Develop and maintain records, board meetings, committee meetings, etc.</li><li>Ensure adequate insurance coverage for organization and programs</li><li>Ensure adequate insurance coverage for organization and properties (secures bids and presents recommendations to President to ensure maintenance contracts are in place)</li><li>Assist IT in maintenance, back-up and security of business data</li><li>Ensure that staff are trained on computer protocol such as closing programs before leaving for the day and storage of files.</li><li>Completes data collection/updates of the donor database for all revenue sources</li><li>Respond to telephone, email and individual inquiries, providing information, redirecting calls, or taking messages using excellent customer service skills</li><li>Ensure board meeting minutes are captured and recorded appropriately</li><li>Ensure that office equipment and technology options are updated and under maintenance</li><li>Coordinate all communications and correspondent with vendor of record for equipment and technology needs</li><li>Manage inventory of general office/program supplies as budgeted</li><li>Process mail projects as scheduled for Resource Development such as PLS and residential mailings</li><li>Provide reception for incoming calls, lobby and 2-1-1 I&amp;R</li><li>Serve on Property Management committee with other owners</li><li>Responsible for coordination of overall maintenance of building and grounds including repairs</li></ul>Resource Development<ul><li>Extracts and communicate payroll deduction information to company HR/Payroll managers</li><li>Answer inquiries and/or company complaints from internal and external customers, e.g., donors or donor companies and work effectively and professional to answer and solve problems</li><li>Identify and research lapsed and lapsing donors</li><li>Completes tasks of acknowledgements, thank you and donor recognition via written and electronic communications to ensure timely response and cultivation of relationships</li><li>Produce monthly/quarterly donor billing statements</li><li>Complete in conjunction with other departments the Database II Report for UWW, including ongoing documentation of data and information</li><li>Update UW and Agency data in third-party processor’s portals, Candid (GuideStar) and other websites as needed or annually when data changes&nbsp;</li></ul>Responsibilities and Duties:&nbsp;Finance<ul><li>Manage general ledger system, including cash receipts as indicated by segregation of duties and internal control policy</li><li>Manage accounts payable and all related processes for a minimum of bi-monthly payments; minimize checks issued outside of scheduled process</li><li>Monitor and balance accounts/pledges receivables to minimize uncollected accounts</li><li>Records and prepares for deposit of all receivables as indicated by segregation of duties and internal control policy</li><li>Ensure bank deposits are made weekly, utilizing banking technologies available to maximize operational cash flow</li><li>Manage data collection/updates of the donor database for annual campaign</li><li>Develop department budget process with regular reporting of actual versus budget analysis to President</li><li>Reconcile all financial accounts on a monthly basis</li><li>Prepare monthly financial reports and balance updates for board and finance committee review</li><li>Report and transmit allocations and donor designations to member agencies</li><li>File required payroll tax documents and records</li><li>Maintains support files for processing unique donations&nbsp;</li><li>Provide staffing support for the Finance Committee</li><li>Provide continuous quality improvement with internal controls in the general ledger, campaign management system, pledges receivables and accounts payable systems areas</li><li>Maintain accounting records and administers Emergency Food and Shelter Program funds</li><li>Participate as required in the campaign pledge accounting process and supervision of temporary staff</li><li>Process Resource Development reports as requested</li><li>Serve as liaison between donors, agencies and United Way to ensure financial reports submitted per Memorandum of Agreement, and to resolve financial questions</li><li>Provide special analysis of accounts upon request</li><li>Review bi-monthly Payroll Register and communicates payroll to contracted service, responsible for the distribution payroll EFT notices&nbsp;</li><li>Analyze and monitor employee time distribution report, including documentation of paid time-off records for employees</li></ul>Annual Duties<ul><li>File required tax documents and records</li><li>File registration with SC Secretary of State as non-profit corporation</li><li>File annual Raffle registration with SC Secretary of State</li><li>Coordinate annual independent audit and completion of IRS Tax Form 990 with Finance Committee and audit firm to file by due date (November 15th for fiscal year)</li><li>Coordinate annual completion of Form 1096, 1099, and W-3 Miscellaneous Income for vendors to file by due date (February 1st for calendar year)</li><li>Coordinate preparation and filing of UWW Membership Certification documents by established due dates</li><li>Prepare State Employees Combined Campaign applications with UW Association of SC</li><li>Recertification of SAMS registration by established due dates</li><li>Assist President in preparation of organization’s annual operating budget</li><li>Provide finance/accounting support for eligibility and allocation process</li><li>Provide technical assistance to agencies for budget and financial sections of eligibility and program application process</li><li>Develop, manage and monitor/track financial data for annual report</li><li>Conducts annual review and update of UWYC Finance Policy</li><li>Develop, manage and monitor/track and&nbsp;annual review of the Capital Budget</li></ul>Other duties as assigned to achieve the mission of the UWYCUnited Way Professional Core Competencies for all United Way StaffCompetencies for working toward a world of economic and social opportunity for all.&nbsp;<ul><li>Mission Focused:&nbsp;The United Way’s top priority is to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li><li>Relationship-Oriented: &nbsp;The United Way understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: &nbsp;The United Way understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: &nbsp;The United Way is dedicated to shared and measurable goals for the common good: creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand-Steward: &nbsp;The United Way is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>Key Skills<ul><li>Commitment to excellence and to the mission of United Way of York County</li><li>Internally motivated to recognize and act on opportunities to further the mission of UWYC</li><li>Ability to appropriately present information and data in written, electronic, and oral forms to diverse target markets</li><li>Excels in providing customer service; provides courteous and timely responses to inquiries regarding financial and administrative matters</li><li>Maintains confidentiality of all customers/stakeholders at all times</li><li>Builds relationships; thinks and acts strategically</li><li>Conduct multiple projects with minimal supervision</li><li>Exhibits decisiveness – takes initiative in identifying problems and solutions</li><li>Demonstrates good judgment under pressure</li><li>Manages quickly changing priorities and resulting workflow</li><li>Delivers tasks and projects on time</li><li>Communicates effectively</li><li>Attention to detail and superior accuracy in work delivered</li><li>Knowledge of financial based software and accounting systems</li><li>Proficiency in spreadsheet and word processing applications</li><li>Team-oriented, yet able to work independently when necessary</li><li>Internally motivated to recognize and act on opportunities to further the mission of United Way of York County</li><li>Superior organizational, problem solving and communication skills including attention to detail and accuracy in work delivered</li></ul>Job Requirements<ul><li>Minimum of associate’s degree in business accounting, Office Technology or related field from a 2-yr college or technical school or at least 4 years successful related work experience</li><li>Valid driver’s license, insurance and vehicle are required</li><li>Proficiency in QuickBooks, CRM Software, and MS Office applications is required</li></ul>Physical Demand:<ul><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li><li>While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.&nbsp; The employee frequently is required to reach with hands and arms.&nbsp; The employee is frequently required to stand, walk, and may occasionally be required to stoop, kneel, crouch, or crawl.&nbsp; The employee must occasionally lift and/or move up to 30 pounds.&nbsp; Must have a valid SC Driver’s license.</li></ul>The above statements are intended to describe the general nature and level of work being performed by the individual in this position.&nbsp; They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of the position.United Way of York County, SC, is committed to a policy of equal employment opportunity (EEO) in recruitment, hiring, training, and promotion of persons based on merit, qualifications and competence.&nbsp;

United Way of York County, SC

Finance and Business Office Manager

The Community Schools Coordinator is responsible for planning and implementing the United Way of Greater Knoxville’s Community Schools strategy, utilizing the Four Pillar model of shared collaborative leadership &amp; practice, active family and community engagement, integrated systems of support, and enhanced learning opportunities. This work is done in close collaboration with school leadership, educators, families, neighborhoods, and community partners at designated schools. This school-based role focuses on identifying and coordinating available community resources while developing innovative partnerships and strategies to provide holistic support for students and their families. Will adhere to the principles and philosophy of United Way of Greater Knoxville (UWGK).Essential Duties and Responsibilities include but are not limited to the following:&nbsp;<ul><li>Assess the strengths, needs, and opportunities within the community and school to develop an annual site plan that aligns with school goals and avoids duplication of efforts.</li><li>Monitor and evaluate school-wide and targeted strategies through data collection and analysis, reporting progress to school leadership and community partners.</li><li>Implement and coordinate site plan strategies, continuously assessing their impact and making necessary adjustments to maximize effectiveness.</li><li>Convene and facilitate a site steering committee composed of community members, family representatives, and school personnel to address and prioritize needs and opportunities collaboratively.</li><li>Partner with school administrators, educators, and CS leadership to build upon existing strategies while identifying new opportunities that support students' academic, behavioral, social, emotional, and resource needs.</li><li>Foster open and effective communication with all stakeholders, serving as a liaison between the school, site steering committee, and broader community networks.</li><li>Support the steering committee in identifying resource gaps, setting priorities, securing partnerships, and ensuring effective governance of CS activities.</li><li>Cultivate partnerships with local organizations that expand resource access for students and families, streamlining collaboration for efficiency, reducing redundancy, and increasing impact.</li><li>Manage budget allocations responsibly and seek additional funding opportunities to ensure the financial sustainability of CS initiatives.</li><li>Collaborate closely with school leadership to align initiatives with school-wide goals and maintain regular communication regarding progress and outcomes.</li><li>Serve as an integrated school faculty member, participating in relevant committees to contribute to strategic visioning efforts.</li><li>Support school &amp; community-wide engagement efforts by sharing information, coordinating events, and fostering a welcoming and inclusive environment.</li><li>Ensure targeted stakeholders can access the supports, programming, and events that align with identified school priorities.</li><li>Perform additional duties as assigned to further the mission of United Way of Greater Knoxville.</li></ul>Required Skills/ Abilities<ul><li>Strong interpersonal, customer service, and coaching skills, with the ability to cultivate relationships across diverse communities and organizational levels.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Teams, and PowerPoint) and a willingness to learn new technologies as needed.</li><li>Ability to analyze data, interpret reports, and use insights to inform decision-making.</li><li>Strong attention to detail, commitment to accuracy, sound judgment, and meeting deadlines.</li><li>Ability to navigate fast-paced environments, manage multiple priorities, and adapt to evolving needs.</li><li>A blend of emotional intelligence and analytical thinking to address complex challenges effectively.</li><li>Curiosity and openness to learning, innovation, and creative problem-solving. Resilience to effectively navigate challenges and overcome barriers among stakeholders.</li><li>Excellent verbal and written communication skills in English, with cultural responsiveness in engaging diverse audiences.</li><li>Commitment to the mission and values of United Way of Greater Knoxville.</li></ul>Minimum Education and Experience:<ul><li>Associate’s degree in social work, human services, business, or an impact-related discipline.</li><li>Minimum of 1 year of relevant work experience</li></ul>Desirable, But Not Required:<ul><li>Deep understanding of the local community, including its strengths and challenges, with an interest in and desire to fix upstream barriers.</li><li>Experience in education, social services, mental health, juvenile justice, or related fields.</li><li>Professional experience working within communities with similar strengths and needs.</li><li>Multilingual and/or multicultural experience is highly valued, particularly in working with Spanish-speaking communities.</li></ul>Physical Demands:<ul><li>Ability to remain seated and use a computer for extended periods.</li><li>Ability to facilitate meetings and events, including carrying and distributing materials.</li><li>Moves supplies and donations weighing up to 30 lbs.</li><li>Access to reliable transportation for meetings and events within the Greater Knoxville area and state and regional locations.&nbsp;</li><li>Occasional evening or weekend availability may be required, with flexibility.</li></ul>Work Environment:&nbsp;<ul><li>This role requires flexibility, as responsibilities may be carried out in various locations based on organizational and community needs.&nbsp;</li><li>The primary office setting is a standard school environment.&nbsp;&nbsp;</li></ul>Start your journey here:United Way of Greater Knoxville (UWGK) is part of a global organization that directly impacts our local communities. We are committed to fostering a collaborative culture where every team member feels valued, respected, and empowered to contribute. Our work is rooted in making a meaningful impact, changing lives, and embracing the strengths of our community. YOU are an essential part of making our mission a reality. Join a team of great people, collaborate on meaningful work, and serve the communities you call home while you do it. &nbsp;To model equitable hiring practices, UWGK strives to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward merit-based performance, UWGK typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $42,000- $60,000/year. How we think: Our human capital is our most valuable asset. The collective sum of individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, reputation, and the organization’s achievement. &nbsp;When you join UWGK, you become a trusted advisor, collaborating with colleagues and community stakeholders to bring actionable insights that deliver meaningful and sustainable outcomes. In 2022, we celebrated the United Way of Greater Knoxville's centennial year and unveiled our plans for the next 100 years. &nbsp;As a Thriving United Way, we are broadening our scope to include systems-level work in the areas of Community Schools, Early Education, Economic Mobility, and Health Communities. We will continue acting as a nonprofit funder and supporter, but we will also advocate on a larger scale to create lasting, systemic change in our community. As an equal opportunity employer, we want to empower all our teammates to succeed and grow. Please let us know if you require accommodation at any point during the recruitment process. We will be happy to assist. Ready to become part of our mission? Join UWGK - where your ideas and actions make a difference. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics. UWGK provides reasonable accommodations to qualified individuals with disabilities. UWGK offers of employment are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary depending on specific job criteria. UWGK will consider employment-qualified applicants with arrest and conviction records in accordance with all local regulations and ordinances. UWGK will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with UWGK's legal duty to furnish information.

United Way of Greater Knoxville

Community Schools Coordinator

United Way of the Bluegrass

How Collective Impact works at UWBG

Development Officer, Stewardship & Data Mining 

Position Summary: To support the Vice President of Development in all areas related to implementing and supporting the fund development initiatives and goals for Community Foundation &amp; United Way of Volusia-Flagler Counties (CF/UWVFC.) To provide a leadership role in the management of resource development activities in order to achieve individual, department and company goals. CF/UWVFC professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven, and brand-steward.Duties and Responsibilities:Drives Revenue &amp; Impact· Manage $1.5 million annual campaign to achieve CF/UWVFC goals.· Be engaged and cultivate relationships to identify qualified donor leads that enhance and support CF/UWVFC goals.· Maintain accurate information with third party platforms such as Candid, Charity Navigator, Benevity, YourCause, etc.· Serve as Women United liaison, administering day-to-day activities.Strategic Relationship Building· Practice effective stewardship by thanking donors, informing them about the impact of their gifts, and keeping them apprised of progress on community investments· Utilize the CRMs to record and track all donor engagement.· Inspire commitment and support by connecting donors and prospects to their areas of interests within CF/UWVFC.· Support CF/UWVFC events as requested, such as A Celebration of Philanthropy, Power of the Purse, Annual Impact Celebration, etc.· Work effectively with other departments to achieve CF/UWVFC goals.Effective &amp; Engaging Communicator· With maturity and professionalism, present the CF/UWVFC message to current and potential donors, verbally and written.Embracing &amp; Managing Change· Effectively work with the Development Team and Women United volunteers to implement new and creative revenue strategies, which support CF/UWVFC goals.Entrepreneurial &amp; Innovative· Collaborate with other United Ways and the local community to meet organizational goals through special events and affinity groups.Qualifications:· Bachelor’s degree in related field or three year’s workplace experience preferred.· Team player that embraces changing priorities to improve efficiencies throughout the organization.· Administrative skills to support excellent time management and ability to meet deadlines.· Strong verbal and written communication skills, including public speaking and presentation skills.· Exceptional interpersonal skills to communicate with key stakeholders.· High degree of professional integrity to deal ethically with confidential information.· Professional and polished presentation to reflect on CF/UWVFC in a positive manner.· Ability to work independently while also following instructions when applicable.· Ability to multi-task while adhering to process and assignments from supervisor.· Excellent computer skills (minimum of Microsoft software programs).· Possess a valid driver’s license and have use of insured motor vehicle.Working Conditions &amp; Physical Requirements:This is a hybrid working environment and take home tasks will be negotiated. Employees may be required to assist with or attend various offsite events scheduled for evenings and/or weekends. These events may require several hours on your feet and assisting with heavy lifting and carrying, approximately 20-40 pounds.Direct Reports:N/A

25 Administration / Customer Service Jobs