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<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

Page 1 of 3 


Job Descriptionâ¯ 
Job Title: 211 Information and Referral Specialist 
Department: 211 
Reports to: 211 Program Director 
Status: Full Time 
FLSA Classification: Nonexempt 
Date: June 3, 2025 
 
Mission: 
United Way Fox Cities (UWFC) improves lives by bringing diverse people together to 
build a stronger, more caring community for everyone. 
 

Core Values: 
Accountability, Community, Caring, Integrity, Commitment 
 
Summary: 
The 211 Information and Referral Specialist (Specialist) is responsible and accountable 
for delivering quality, professional information, and referral services to callers. The 
Specialist serves as the front-line representative to the public, responds to incoming 
calls/texts/chats and makes follow-up calls on a scheduled basis. Contacts range from 
requests for simple information to complex cases with multiple needs requiring time 
spent on advocacy and/or crisis intervention. 
 
Duties/Responsibilities: 
Phone Specialist 

 • Answers incoming calls/texts/chats on an assigned schedule. 

 • Assesses caller’s needs and makes accurate referrals to appropriate agencies, 
programs, and services. 

 • Provides crisis intervention to callers according to established protocols. 

 • Research answers to new questions and requests for unknown services 
according to established protocols. 

 • Advocates for individuals who are experiencing difficulty or lacking the ability 
needed to make effective contact with agencies, programs, and services in 
partnership with 2-1-1 Director. 

 • Schedules and makes follow-up calls according to established protocols. 

 • Accurately records transaction information on all caller contacts. 

 • Works effectively as a team member in a shared work environment. 

 • Attends team meetings, on-site trainings, conferences, and workshops to 
improve professional skills. 

 • Stays informed on broad social issues and changes that impact human services. 

 • Maintains INFORM USA Accreditation quality assurance goals. 

 • Represents United Way 2-1-1 effectively to agencies and groups both on the 
telephone and in person. 

 • Works extended hours as needed, related to disaster management. 
 
 


Page 2 of 2 

Other 

 • Assist with maintenance of the 2-1-1 database, as needed. 

 • Assist with data analysis and reporting. 

 • Follow department and office management procedures as developed. 

 • Attend United Way Fox Cities’ functions as requested. 

 • Attends community meetings, agency fairs, and training as requested. 
o Perform other administrative duties as assigned. 

 
Reasonable accommodation may be provided to enable individuals to perform the 
essential functions. 
 
Education and Experience: 

 • Associate degree, or equivalent experience, in Human Services or related field 
required. Bilingual applicants (English/Spanish) preferred. 

 
Required Skills/Abilities: 

 • Ability to learn new skills, adapt to a new environment, and adopt knowledge. 

 • Strong people skills 

 • Ability to take directions and provide feedback. 

 • Excellent written and verbal communication skills, 

 • Computer skills including MS Office (Excel and Word), knowledge of internet. 

 • Strong organizational skills, and strong attention to details. 

 • Follow established INFORM USA and internal 2-1-1 protocols; Willingness to 
take appropriate initiative to assist and advocate for customers; listen to 
customers, provide appropriate referrals, and respect confidentiality; plan, 
prioritize, and organize work effectively. 

 • Willingness to learn; remain flexible, share responsibilities, and job functions 
when needed and appropriate. 

 • Ability to work assigned schedule necessary. 

 • Bilingual (English/Spanish) language skills are a plus. 
 
Core Values Integration: 
As a member of our team, you will be expected to demonstrate a commitment to our 
core values in all aspects of your work. 


Work Environment: 

Work is primarily performed in an office environment. This position requires regular 

movement inside the office to access filing cabinets, office machinery, etc. Attendance 

at meetings outside of the office is occasionally necessary. The position also includes 

remaining in a stationary position a portion of the time, either standing or sitting, and 

occasional lifting of up to 20 pounds. There may be exposure to repetitive work on the 

computer. Evening and weekend hours may be required. 


Page 3 of 2 

This job description describes the general nature and scope of responsibilities for this 

position. Please note other duties and responsibilities may be assigned or removed at 

any time with or without notice. 

 
Signatures: 

This job description has been approved by: 


Leader ______________________________________ Date ________________ 


HR__________________________________________ Date ________________ 


Employee signature below indicates the employee's understanding of the requirements, 

essential functions and duties of the position. 


Employee______________________________________ Date__________________

211 Information and Referral Specialist

JOB TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Database and Administrative SpecialistSTATUS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-ExemptPOSITION CODE:&nbsp;&nbsp; 199DEPARTMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Resource DevelopmentREPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Senior Director of Resource Development&nbsp;CUSTOMERS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Donors, volunteers, community, and United Way StaffPURPOSE OF POSITION:The Database and Administrative Coordinator serves as a key CRM system lead for the organization which includes inputting gift information from individual and corporate donors. It also includes administrative functions to ensure our donors are thanked and recognized in a timely manner. &nbsp;This position works closely within the Resource Development department and with other departments to ensure timely and accurate processing of donor information.DUTIES AND RESPONSIBILITIESDatabase:<ul><li>Input results for United Way campaigns that include company and donor pledge data. This includes manual and electronic submissions.</li><li>Serve as organization’s power user for CRM system</li><li>Generate appropriate reports and mailing lists for stewardship and recognition programs</li><li>Continuous updating of donor and company information in CRM system.</li></ul>Administrative Support:<ul><li>Provide administrative support to the Resource Development team.&nbsp;</li><li>Assist in office wide customer service which includes being backup for the Administrative Support Specialist.</li><li>Assist in coordinating bulk mailings.</li><li>Assist with maintaining the inventory and storage of campaign collateral.</li><li>Provide organization and upkeep of Resource Development files, records, and materials.</li><li>Responsible for coordinating agency tours, speakers and fairs as needed.</li><li>Assist with United Way special events.&nbsp;</li></ul>Stewardship and Recognition:<ul><li>Manage and execute Caring Club Program materials and distribution process.</li><li>Manage donor thank you letter process</li><li>Maintain a high level of customer service to our donors, volunteers and staff.</li><li>Process accurate donor data.</li></ul>.UNITED WAY CORE COMPETENCIES FOR ALL STAFF Mission-Focused: Catalyze others’ commitment to mission to create real social &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; change that leads to better lives and healthier communities.&nbsp; This drives&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; their performance and professional motivation. Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.&nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and &nbsp; protecting the reputation and results of the greater network.Employees of United Way of the CSRA are expected to deal with internal and external customers, volunteers and the public in a helpful, respectful and business-like manner.&nbsp;QUALIFICATIONS:<ul><li>Previous data management experience</li><li>Strong knowledge of Microsoft Excel and Word programs</li><li>Attention to detail and the ability to multi-task</li><li>Excellent oral and written skills</li><li>Self-starter who also takes strong initiative</li><li>Ability to work with a diverse group of individuals from a variety of backgrounds</li><li>Must have a valid driver’s license and access to an automobile for use during work hours.</li></ul>Salary range-$33,000 - $37,000Benefits:&nbsp;<ul><li>Employee pays $40/pay period for single coverage for medical, dental and vision insurance.</li><li>11 paid holidays and 3 weeks accrued PTO annually</li><li>United Way pays 10% of salary into a retirement plan – eligible in January</li><li>$30 monthly remote supplement</li></ul>

United Way of the CSRA

Database and Administrative Specialist

UNITED WAY EMERALD COASTJOB DESCRIPTIONJOB TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Office CoordinatorCLASSIFICATION: &nbsp;&nbsp;&nbsp;&nbsp;Part-time, Non-Exempt (20-25 hours/week)REPORTS TO: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; President &amp; CEOHOURLY RATE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $18/hrSUMMARY:&nbsp;As the Office Coordinator at United Way Emerald Coast, you’ll be at the heart of our operations, ensuring the office runs smoothly and efficiently. From managing mail, phone calls, and walk-ins to overseeing supply orders and schedules, you’ll play a key role in keeping everything on track. You’ll also support the President &amp; CEO with vital executive functions, helping maintain momentum on our mission to improve lives across the community. The ideal candidate is organized, detail-oriented, thrives in a dynamic environment, and is excited to contribute to our positive impact on the Emerald Coast.KEY AREAS OF RESPONSIBILITY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Provide administrative support to the President &amp; CEO, managing day-to-day tasks such as drafting correspondence, scheduling meetings, preparing agendas, gathering materials, preparing rooms, sending updates, taking minutes, and coordinating travel arrangements.</li><li>Maintain accurate and up-to-date records, including prospect lists, Board of Directors materials, event attendance, and volunteer committee rosters.</li><li>Collaborate with finance staff to manage Purchase Orders, track in-kind contributions, invoices, and reimbursements.</li><li>Work closely with development and finance teams to ensure effective donor and financial management.</li><li>Prepare and manage materials for mailings, including list management, merging letters, and overseeing collation, stuffing, and mailing.</li><li>Support the preparation of required data and documents for grant opportunities and funders.</li><li>Assist with planning and executing event logistics, including communications, site visits, venue and vendor coordination, staffing, reservations, and post-event analysis and follow-up.</li><li>Foster positive, collaborative relationships with UWEC employees, community partners, and volunteers, ensuring excellent communication and professionalism.</li><li>Oversee daily office operations, including vendor communications, supply orders, mail distribution, and office facility management.</li><li>Provide front desk coverage, ensuring a welcoming experience for visitors and efficient handling of phone calls and emails.</li></ul>Additional Responsibilities:&nbsp;<ul><li>Ensure all activities align with UWEC's core values and contribute positively to our culture.</li><li>Foster innovation and creativity by encouraging fresh approaches, sharing best practices, and creating a safe environment for risk-taking.</li><li>Take every opportunity to position UWEC as an inclusive, uplifting, and engaging organization.</li><li>Pursue professional development opportunities relevant to the role.</li><li>Represent UWEC at community events, as needed.</li><li>Coordinate and support special projects, as needed.</li><li>Assist with the organization’s disaster response efforts, when necessary.</li><li>Assist with other projects as assigned.</li></ul>MINIMUM KNOWLEDGE &amp; SKILLS REQUIRED:<ul><li>Understanding of and commitment to the mission, vision, and direction of UWEC.</li><li>1+ year of related experience preferred.&nbsp;</li><li>Ability to pass a Level 2 background screening to support vulnerable populations.</li><li>Excellent organizational, planning, and time management skills.</li><li>Strong proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.&nbsp;</li><li>Experience in database management, including data entry, reporting, and results analysis, is preferred.</li><li>Proactive, solutions-oriented mindset with the ability to take initiative, lead projects, and deliver high-quality results.</li><li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.&nbsp;</li><li>Demonstrated ability to manage sensitive information with discretion and professionalism.</li><li>Strong collaboration skills, able to work independently and as part of a cross-functional team.</li><li>Ability to work respectfully and inclusively with a diverse population and multiple stakeholders.</li><li>Drivers’ license and reliable vehicle, or equivalent ability to travel within a 2-county region.&nbsp;</li></ul>WORKING CONDITIONS:&nbsp;<ul><li>The role involves a mix of sitting, standing, walking, and light physical activity, such as lifting up to 25 pounds.</li><li>Extended viewing of computer monitor is required.</li><li>Occasional local travel within the regional area, including some evenings and weekends (mileage reimbursed).&nbsp;</li><li>Reasonable accommodations will be made to ensure all individuals can perform the essential functions of the role.</li></ul>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.UWEC is committed to creating a diverse environment and is proud to be an equal opportunity employer.

United Way Emerald Coast

Office Coordinator

Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Post Eviction Case ManagerReporting to:&nbsp;Community Impact ManagerDepartment:&nbsp;Community Impact and Operations&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Overall Purpose of this Role:The Post Eviction Case Manager functions to support United Ways’ collective impact work of providing advocacy and referral services.&nbsp; This advocate will help individuals who have been evicted or are at risk of homelessness by providing resources, advocacy, support and planning. Their role is to assist clients in securing stable housing when available, accessing community and social services, and navigating legal and financial challenges related to the eviction, and developing strategies for safe transitions. This position is a critical part of our collective impact efforts to make evictions rare, brief and humane when they occur.Key Competencies<ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul>Key Responsibilities<ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Use the Post Eviction Support form to assess current and ongoing needs of the family/individual&nbsp;</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources, including legal aid, financial assistance, housing, case management, natural supports etc.</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul>Requirements<ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Strongly Preferred: housing/homeless services&nbsp;experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>&nbsp;

Post Eviction Case Manager

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Information &amp; Referral Specialist Reporting To: Client Services Manager 

 Department: Contact Center, 2-1-1 Orange 
County 

 Position: Full-time/NON-EXEMPT 

 
Purpose of Position 
The primary purpose of the Information &amp; Referral Specialist at our Contact/Call Center is to assess each caller’s 
needs and accurately refer them to the appropriate health, human and/or social services agencies from the 2-1-1 
Orange County (211OC) resource database. We achieve this by educating expert working knowledge of the 211OC 
resource database and its management software, advocating, and empowering each caller so that they are 
provided with great customer service. By the end of each call, clients are one step closer to receiving the assistance 
that they need. 

 
Key Duties and Responsibilities 
 • Provide information and referral services to clients contacting 211OC through the helpline, email, texting 

methods, outreach events, or any other means identified by 211OC management as official I&amp;R channels. 

 • Perform in-depth screenings and assessments, collects client information, and encourage clients to apply for 
entitled benefits. 

 • Connect clients to appropriate resources, empower clients, de-escalate upset clients during crises and/or 
situations of abuse, trouble-shoot for additional options. 

 • Educate clients on available services to ensure it best fits their need and empower clients to choose the 
services they feel are most appropriate for their situations. 

 • Follow-up with clients in critical situations to ensure they received the assistance that they needed. If not, 
provide them with additional resources and help. 

 • Provide warm-transfers to appropriate crisis response teams in critical situations to receive help including 
Domestic Violence, Suicide, and Behavioral health hotlines, fire, and police departments. 

 • Assist callers with different languages by using the Language Line. 

 • Develop an expert working knowledge of the 211OC’s management software including Community 
Information Exchange database, telephony, softphone, texting, administrative systems and other approved 
software. 

 • Troubleshoot unavailability of services through expert knowledge of navigation of the 211OC’s resource 
database and through teamwork with other I&amp;R Specialists and the Resource Department. 

 • Assist clients in problem-solving when no services are available which can meet their needs. 

 • Other duties as assigned. 

 • Assist with compiling monthly and bi-annual program reporting. 

 • Advocate on behalf of clients who have been denied services. 

 • Troubleshoot basic technological failures. 
 • Performs other duties as assigned. 
 

Core Competencies 
 • Active listening and assessment skills 


 • Excellent customer service skills 

 • Computer competency with basic ability to troubleshoot technological failures 

 • Independent decision making skills utilizing processes, systems and resources 

 • Professional communication skills (verbal and written) 

 • Possess skills in proper telephone etiquette 

 • Ability to maintain a calm and sensitive demeanor 

 • Ability to be part of a team, working internally and externally. 
 
 

Job Requirements /Technical Knowledge 
 • High School Diploma or BA/BS Degree in the Human Service Field 
 • Prior experience providing information and referral services or related experience in the human service 

field is desirable. 

 • Must be Bilingual (English and Spanish– verbal and written) 

 • One year of experience working directly with individuals and families in crisis from the community 
 
Compensation 
 

 • $20.50-$23.00 per hour. Competitive benefits 
 
Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully 
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with 
disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary 
position 75% of the time. The person in this position needs to occasionally move about inside the office to access 
file cabinets, records, and office machinery. Constantly operates a computer and other office productivity 
machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and 
constantly positions self to maintain computers in the office, including under the desks. The person in this position 
frequently communicates with coworkers and customers who have inquiries about our business operations and 
the community we service; therefore, the person must be able to exchange accurate information. The employee 
must occasionally lift and/or move up to 25 pounds. 
 
Send Cover Letter and Resume To: 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 

<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Information & Referral Specialist

PURPOSE OF POSITION&nbsp;The Community Engagement Coordinator will support United Way of Northwest Vermont’s efforts to engage community members and corporate partners in meaningful connections with the broader community through volunteerism, philanthropy, and education. This role will also be responsible for developing a new a membership model initiative that empowers older adults to contribute their time, resources, and expertise, strengthening community connections and supporting the nonprofit sector.KEY AREAS OF RESPONSIBILITY&nbsp;The primary responsibilities of this position include, but are not limited to:&nbsp;Community Outreach and Engagement&nbsp;<ul><li>Build and maintain relationships with nonprofit partners, businesses, and other stakeholders to expand engagement efforts.&nbsp;</li><li>Maintain a calendar of outreach and community engagement activities.&nbsp;</li><li>Assist in planning and coordinating special events, including donor and volunteer appreciation events and informational sessions.&nbsp;</li><li>Manage and update the Volunteer Connection website to connect community members with volunteer opportunities.&nbsp;</li></ul>Program Development&nbsp;<ul><li>Support the organization’s more general strategy to increase older adult engagement through volunteerism, philanthropy, and education.&nbsp;</li><li>Assist in designing a membership program that connects older adults with volunteer and community engagement opportunities.&nbsp;</li><li>Conduct research on both regional and statewide efforts similar to the membership program initiative to identify gaps and overlaps in the work.&nbsp;</li><li>Recruit and support an advisory council to assist in guiding the initiative.&nbsp;</li><li>Research funding opportunities and support grant-writing efforts to grow and sustain the initiative.</li></ul>COMPETENCIES<ul><li>Available to start August 11th, 2025 (position starts August 11th, 2025, and ends July 31st, 2026, with the possibility to renew for another 12-month term).&nbsp;</li><li>High school diploma or equivalent.&nbsp;</li><li>Possesses skills in the following areas: Community engagement and relationship building, communications and outreach, organization and time management, collaboration and teamwork. Excellent Microsoft Office skills.&nbsp;</li><li>Passion for United Way’s mission and community engagement.</li></ul>BENEFITS&nbsp;<ul><li>Living stipend of $24,962&nbsp;</li><li>End of Service Education Award of $7,395 OR cash stipend of $1,800&nbsp;</li><li>$250 monthly housing, transportation, or grocery stipend&nbsp;</li><li>10 paid personal days and 10 paid sick days plus federally recognized holidays&nbsp;</li><li>Health, dental, and vision benefits&nbsp;</li><li>Discounted gym membership&nbsp;</li><li>Flexible schedule (35 hours per week)&nbsp;</li><li>Loan deferment for qualified student loans&nbsp;</li><li>Professional development, networking, and community engagement opportunities</li><li>Opportunity to make an impact on your community&nbsp;</li><li>Gain valuable experience</li></ul>APPLICATION INSTRUCTIONS&nbsp;Please direct all inquiries and applications to Dillon Boisvert at <a href="mailto:hiring@unitedwaynwvt.org" target="_blank">hiring@unitedwaynwvt.org</a>. To apply, please submit a cover letter and resume. Applications will be reviewed on a rolling basis, and the position will remain open until filled. Early applications are encouraged.

United Way of Northwest Vermont

Community Engagement Coordinator – AmeriCorps VISTA 

One Utah Service Fellow: Nonprofit Connection

SEND COVER LETTER &amp; RESUME TO <a href="mailto:resume@uwsjc.org" target="_blank">resume@uwsjc.org</a> ONLY 
SUBMISSION DEADLINE IS: JUNE 22, 2025 

Job Title: President and CEO 

 
Business Unit: Operations 
Home Department: Administration 
Worker Category: Full Time 
FLSA Code: Exempt 
EEOC Job Classification: Executive/Senior Level Officials and Managers 
Pay Grade: 8 
Granted Funded Date: NA 

Summary: The President/CEO is responsible for United Way of St. Joseph County’s 
(UWSJC) mission and has the authority, within the framework of the UWSJC’s plans, 
policies, and Bylaws, to take necessary action to perform the job responsibilities. The 
CEO will manage the entire operation of UWSJC within the guidelines of the annual 
budget as adopted by the Board of Directors with emphasis on maintaining a balanced 
operation. The President has special responsibility for guarding against waste of 
resources provided by contributors and plays a key role in resource generation for the 
organization. 

 
Duties and Responsibilities: 

Strategic 

 • Provide vision and strategic insight to the Board for fulfilling the mission of the 
organization, utilizing input from multiple sources, including external and internal 
constituents. 

 • Ensure that the Board has access to all information needed to carry out its 
governance responsibilities. 

 • Develop an annual business plan to report on progress in achieving goals. 
 • Identify new opportunities to build partnerships with a broad and diverse group 

of external constituents and leverage resources in an effort to maximize impact. 
 • Partner with external organizations to encourage the exchange of information 

and the building of collaborations. 
 • Participate in external meetings, councils, forums, etc. to ensure UWSJC has 

the most current and relevant information to use in decision-making. 

Leadership 

 • Foster a working culture that reflects respect, transparency, and trust. 
 • Lead by example in creating a workplace that provides employees with the 

safety to be their authentic selves. 

<a href="mailto:resume@uwsjc.org" target="_blank">mailto:resume@uwsjc.org</a>

 • Develop a workplace culture that values iterative processes, continuous 
improvement and giving/receiving timely feedback. 

 • Advance the mission and image of the organization by serving as the chief 
representative to all internal and external stakeholders, including the Board, 
staff, local nonprofits, donors, the media, government, and the general public. 

 • Oversee the ongoing development and operation of neighborhood centers to 
maximize traction and leverage for UWSJC and its community partners to 
achieve high-level impact results. 

 • Represent the interests of all health and human service nonprofits through 
advocacy efforts designed to educate corporate and government representatives 
on community needs. 

 • Leverage impact by supporting and encouraging partnerships and collaborations 
between local non-profits. 

 • Ability to speak in a way that moves large and small groups to action. 
 • Champion innovative approaches towards solving community issues. 

 Development 

 • Work with staff to plan and implement strategic initiatives to achieve community 
impact and reach fundraising goals. 

 • Directly solicit a portfolio of corporate and leadership level givers and prospects 
with an emphasis on investments in Community Impact. 

 • Cultivate relationships with members of the Board and obtain individual 
contributions. 

 • Identify and develop new partnerships and potential revenue generation 
opportunities. 

Governance 

 • Provide direct staff support to the Board Governance and Nominating committee 
and report regularly to the Board on the activities of the organization and 
progress toward meeting annual plan goals and strategic objectives. 

 • Ensure Board members are kept informed of matters and developments that 
warrant their attention and best practices on organizational management and 
leadership. 

 • Identify issues and policies that require the action of the Board. 
 • Develop board meetings that allow the members to fulfill their operational 

responsibilities, but also to provide the opportunity for strategic discussion on 
organizational imperatives. 

Administrative and Management 

 • Establish a culture which ensures that the organization attracts and retains the 
talent necessary to successfully carry out its programs and mission. 


 • Manage staff assuring that adequate training, support, and resources are in 
place to achieve goals with a focus on a coaching culture. 

 • Ensure that the organization operates within the financial parameters set by the 
Board, and that available resources are distributed appropriately. 

 • Provide the fiscal oversight for the organization’s investments, budgets, and 
financial reporting. 

 • Ensures that UWSJC meets legal obligations and complies with membership 
requirements of United Way Worldwide. 

 
Neighborhood Center Initiative (NCI) Leadership 

 • Convene and lead collective impact work around the Neighborhood Centers 
owned by UWSJC. 

 • Proactively manage capital investment in and expenses of the Neighborhood 
Center Initiative (NCI) to ensure construction budgets and timelines are met. 

 • Develop a detailed project plan to monitor and track progress and meet 
deadlines related to the construction process. 

 • Communicate with UWSJC leadership and key Neighborhood Center partners to 
keep the project aligned with goals and priorities of the NCI. 

 • Ensure operational efficiency which includes reviewing budgets and financial 
projections and adjusting as needed at each unique Neighborhood Center 
location. 

 • Develop and implement strategies, procedures and business plans needed to 
enhance continued growth of the NCI. 

Knowledge, Skills, and Abilities: 

 • Strong knowledge of the local community and area. 
 • Strong relationship building and donor cultivation experience with proven 

results in resource generation. 
 • Analytical, problem solving, budget and decision-making skills. 
 • Ability to understand multiple issues and determine how they interconnect. 
 • Experience in public policy and/or advocacy. 
 • Demonstrated leadership and management skills, including the ability to 

attract, motivate and develop leadership volunteers and staff along with 
visionary and strategic thinking capabilities. 

 • Broad knowledge and understanding of human service issues and extensive 
management experience at the executive senior level. 

 • Evidence of success in building strong coalitions and working effectively 
within a culturally diverse region. 

 • An understanding of individual community interest and regional issues and 
experience dealing with the concerns of multiple constituents. 

 • Proven skills as an effective communicator with strong interpersonal skills and 
unquestionable integrity, with skill to build consensus. 


 • Passion to make a positive difference in the lives of people and strength to be 
a decisive, compassionate, and humble leader who is willing to take strategic 
risks when appropriate. 

 • Strong work ethic and drive for results. 
 • Master’s Degree and/or 10+ years of experience preferred. 


 Core Values: 

 • Demonstrate integrity by being accountable for actions, keeping commitments, and 
speaking respectfully and truthfully with others. 

 • Demonstrate interpersonal skills in dealing with others. 
 • Demonstrate valuing the diversity of others’ opinions and experiences. 
 • Demonstrate an enthusiasm for professional development through acquiring new 

skills and knowledge to enhance role. 
 • Demonstrate a commitment to individual and team-based assignments. 
 • Demonstrate quality assurance by producing accurate and thorough work. 
 • Demonstrate sound reasoning and good common sense. 
 • Demonstrate the ability to meet and exceed customer expectations. 
 • Demonstrate active participation in departmental, team, and full-staff meetings. 

 
Essential Functions 

This job description is intended to convey the essential functions of this position, and it is not 
intended to be an exhaustive list of skills, duties, responsibilities or working conditions 
associated with the position.

Indiana United Ways

United Way of St. Joseph County President & CEO Position

As Executive Director, you will build strategic partnerships, lead fundraising efforts, and advocate for local nonprofit initiatives.Key Qualifications:<ul><li>Proven relationship-building skills with businesses and community leaders.</li><li>Strong strategic planning and communication skills.</li><li>Passion for collaboration and community engagement.</li></ul>Salary is dependent upon experience;&nbsp;competitive salary and benefits.

13 Administration / Customer Service Jobs