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Fundraising Data and Administrative Coordinator 


POSITION SUMMARY: 


The Fundraising Data and Administrative Coordinator supports business needs with a strong 

focus on data integrity, donor systems management, and campaign operations (75%), while also 

providing essential administrative support to leadership and fundraising initiatives (25%). This role 

is critical in managing and optimizing platforms such as Andar (inc. ePledge) and GiveSmart to 

support electronic giving, data reporting, donor engagement, and internal coordination. 


REPORTS TO: Chief Development Officer 


POSITION DUTIES &amp; RESPONSIBILITIES 

The following statements are intended to describe the general nature and level of work being 

performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties 

and skills required. 


Data &amp; System Support (75%) 

ï· Serve as the primary Andar administrator, providing expert-level guidance, troubleshooting, 

and training to internal staff on key database functions. 

ï· Oversee data quality and conduct regular audits, clean-up projects, and reconciliations 

with Finance to ensure campaign and donor records are accurate. 

ï· Manage donor data flow across third-party platforms, i.e. GiveSmart; maintain and 

segment mailing lists, ensuring alignment with communication strategy. 

ï· Build and execute complex queries to support campaign segmentation, reporting, and 

strategy. 

ï· Lead and support ePledge deployment, troubleshooting issues for workplace campaign 

champions and donors, and serving as a liaison with App Support Services. 

ï· Collaborate with Finance to manage donation records, adjustments, reconciliations, and 

annual audit preparation. 

ï· Execute direct mail and digital campaigns in collaboration with organizational strategy, 

ensuring timing, list accuracy, and technical execution. 

ï· Develop and maintain accurate donor and constituent records, including interaction 

histories and event participation data. 


Administrative Support (25%) 

ï· Provide calendar management, meeting scheduling, and coordination of logistics for 

internal and external stakeholders. 

ï· Manage campaign materials inventory, reordering, and logistics for distribution. 

ï· Support event logistics, donor mailings, and routine data updates resulting from donor 

communications. 

ï· Coordinate scheduling, prepare internal reports and dashboards, and assist in special 

projects related to fundraising and engagement. 

ï· Serve as a point of contact for routine inquiries, redirecting or escalating as appropriate. 


Flexibility 

ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are 

key attributes for this position. This position requires in-office work a minimum of 4 days 

per week. 

ï· A willingness to take on additional duties to ensure the success of the team is essential. 

ï· Occasional local travel may be required with some events/tasks outside of traditional work 

hours. 


Qualifications 


To perform this job successfully, an individual must be able to perform each essential job function 

satisfactorily and be present while performing those functions. The requirements listed are 

representative of the basic knowledge, skills, and/or abilities required. Reasonable 

accommodation may be made to enable individuals with disabilities to perform the essential 

functions. The individual in this role must display the highest level of integrity and confidentiality. 

United Way also values innovative thinking, and a successful candidate will be a self-starter who 

can work within the team to achieve goals and objectives. The individual should have effective 

communication skills, attention to detail and organization, and flexibility and adaptability. The 

individual will also maintain knowledge of trends, best practices, and research in his/her area of 

responsibility to enhance development practices. 


Education and/or Experience 

ï· Bachelor’s degree in information systems, Business Administration. Related field and/or 

work experience will be considered as appropriate. 

ï· 2+ years of experience in data management &amp; operations, data systems, and CRM 

management (Andar a plus) in a nonprofit environment. 

ï· Excellent technical proficiency in Microsoft Office Suite, donor database platforms and 

reporting tools. 

ï· Demonstrated ability to maintain data accuracy and uphold donor confidentiality. 

ï· Excellent problem-solving and organizational skills; ability to remain professional and 

composed under high-pressure situations. 

ï· Knowledge of Forsyth County and the human service sector is preferred. 


Must have excellent written and verbal communication skills, a strong reputation for integrity and 

professionalism, ability to resolve conflict constructively, strong performance management and 

evaluation capabilities including the willingness and ability to ensure accountability, ability to build 

strong relationship both inside and outside UWFC, ability to think strategically, commitment to 

fostering an inclusive environment consistent with UWFC's commitment to diversity and 

inclusion. Must have the ability to prepare, explain, and monitor data performance, manage 

projects and workload, and engage constructively with the other members of the UWFC team. 


 Physical Requirements: ability to move papers or supplies weighing up to 20lbs. 

 NC Driver’s license and auto insurance are required. 

 This is a hybrid posi"on; minimum of 4 days in the office. 

 FLSA Status: Exempt 


We offer a full health benefit package with 12 paid holidays, PTO, 401K, &amp; defined 

contribu"on plan. 

EOE

United Way Forsyth County

Fundraising Data and Administrative Coordinator

Overview:&nbsp;Do you want to help meet the tangible needs of local nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time GIV Warehouse Associate. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 280 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients.&nbsp;Key Responsibilities:<ul><li>Maintain a clean, organized, and safe warehouse environment, following all safety protocols.&nbsp;</li><li>Communicate effectively and positively with not-for-profit agencies, volunteers, and local donors; build strong relationships.&nbsp;</li><li>Regularly consolidate, refill, and adjust locations of merchandise in the warehouse.</li><li>Support warehouse staff with volunteer groups, donation pick-ups, and duties needed for accurate inventory control.</li><li>Perform outbound counts for the items being obtained by the non-profit agencies.</li><li>Assist with various other tasks necessary to ensure GIV program is successful and impactful.&nbsp;</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds. The work environment will include exposure to hot temperatures during summer months.</li><li>Prior warehouse job experience of at least 1 year is preferred</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift safely and efficiently.</li><li>Must be OSHA-10 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills; ability to identify and resolve issues related to inventory or warehouse operations.</li><li>Able to manage multiple projects simultaneously while maintaining a very strong attention to detail</li><li>Capable of working effectively with limited supervision</li><li>Growth mindset</li><li>Self-motivated with a very strong work ethic</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency should drive their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “GIV Warehouse Associate” in the subject line.Application Deadline: For priority consideration, apply by October 15th, 2025; position will remain open until filled.&nbsp;More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;

Warehouse Associate

Why Join United Way of Central Florida?Imagine a career where your work directly contributes to positive change in your community. At United Way of Central Florida (UWCF), we are committed to improving lives and strengthening communities through strategic investments, collaborative initiatives, and impactful programs. Join a dedicated team in a mission-driven environment that offers professional growth, meaningful work, and competitive benefits.Position OverviewAs our Resource Development Coordinator (Highlands County), you’ll support the annual campaign and year-round donor engagement through detail-oriented administrative support, data/CRM work, and warm, service-minded support for donors, volunteers, and partners.Key ResponsibilitiesAdministrative &amp; Meeting Support<ul><li>Manage calendars, schedule appointments, coordinate logistics, draft agendas, prepare materials, and transcribe minutes (including Advisory Board).</li><li>Track action items and follow up to completion.</li><li>Draft, proof, and format correspondence, proposals, thank-you and birthday cards, and other stewardship pieces.</li></ul>Donor &amp; Campaign Operations<ul><li>Support year-round campaign tasks: prospect lists, mail merges, pledge processing, acknowledgments, and stewardship touchpoints.</li><li>Coordinate presentations and site visits: scheduling, packets, slide decks, printing, and supplies.</li><li>Serve as the friendly first point of contact for Highlands County donor inquiries.</li></ul>Data, CRM &amp; Reporting<ul><li>Maintain accurate donor/account/pledge records in the CRM (Andar preferred; Salesforce NPSP, Raiser’s Edge, etc. welcome).</li><li>Run standard and ad-hoc reports; analyze trends; uphold data hygiene and confidentiality.</li><li>Build campaign lists, exports, and simple dashboards; use Excel proficiently (filters, pivot tables, v-lookups).</li></ul>Events &amp; Affinity Groups<ul><li>Plan and execute meetings and events (invites/RSVPs, venue/A/V, catering, run of show, check-in, signage, supplies).</li><li>Provide hands-on support for signature fundraising events (e.g., sponsorship &amp; auction item tracking, on-site logistics).</li><li>Coordinate Women United programming (meetings, communications, calendars, stewardship).</li></ul>Volunteer &amp; Community Engagement<ul><li>Support volunteer coordination for campaign/events; ensure clear instructions, materials, and appreciation.</li></ul>Logistics<ul><li>Perform occasional local courier tasks (pick up/deliver envelopes, forms, sponsorships, or auction items).</li></ul>Other<ul><li>Uphold confidentiality, data security, and brand standards.</li><li>Evening/early morning/weekend work may be required during peak seasons.</li></ul>Qualifications &amp; Skills<ul><li>Education/Experience: Associate degree (AA) or 3+ years relevant nonprofit or fundraising operations/administrative experience (or a comparable mix).</li><li>CRM: Comfort with a fundraising CRM (Andar strongly preferred).</li><li>&nbsp;Public Speaking:&nbsp;Comfortable and confident speaking to groups (volunteers, donors, committees, or community gatherings).</li><li>Microsoft Office: Advanced Excel plus proficiency in Word, Outlook, and PowerPoint.</li><li>Communication: Clear, professional writing and confident, service-oriented verbal skills.</li><li>Organization: Ability to manage multiple priorities and deadlines with accuracy and discretion.</li><li>Judgment &amp; Confidentiality: Sound judgment handling sensitive information.</li><li>Transportation: Valid driver’s license, reliable transportation, and ability to travel locally in Highlands County.</li></ul>Preferred<ul><li>Experience supporting a development director or major gifts/corporate/campaign program.</li><li>Event coordination (run of show, vendor coordination, volunteer management).</li><li>Affinity group and committee/board administration experience.</li><li>Familiarity with pledge processing, sponsorship tracking, and basic fundraising KPIs.</li></ul>Core Competencies<ul><li>Donor Service Mindset • Data Accuracy &amp; Insight • Project Management • Collaboration • Adaptability</li></ul>Pay &amp; BenefitsStarting hourly salary range is $18.50 - $20, based on experience and qualifications.&nbsp; Our work week is 37.5 hours.Comprehensive benefits package, including paid time off and professional development opportunities.Join Our TeamIf you are passionate about community impact and thrive in an administrative support role, we encourage you to apply!&nbsp; Submit your resume to <a href="mailto:hr@uwcf.org" target="_blank">hr@uwcf.org</a>&nbsp;to take the first step toward joining our mission-driven team!Inclusion at UWCFAt UWCF, we believe that diverse voices and experiences enrich our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need. UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Coordinator, Resource Development (Highlands County, FL) 

OVERVIEWMission: To improve lives by mobilizing the caring power of Greater Kansas CityWe’re more than fundraisers. We’re hand-raisers and game-changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way Greater Kansas City unites donors, volunteers, businesses, nonprofits, and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting. &nbsp;&nbsp;We are a team of adaptive, driven, focused, and flexible innovators working to solve and support some of the biggest challenges in our community. Our team culture is collaborative, and our office environment is flexible, with a hybrid virtual and in-office environment.&nbsp; We believe that working hard and playing hard are essential to a job well done. Come be a part of the pinnacle nonprofit in our community!JOB IDENTIFICATIONJob Title: Quality Assurance and Training ManagerDepartment: Community Impact - 211POSITION SUMMARYLocation: Hybrid, must reside within an hour of office addressReporting to the Vice President 211, this position is responsible for overseeing and coordinating quality assurance policies and training plans for the 211-contact center according to established protocols and Inform USA accreditation standards to ensure quality service to United Way 211 clients. Also, this individual will oversee and coordinate training plans for contact center employees. This includes leading the development of new and ongoing training opportunities for contact center employees, leading training for new contact center employees, and leading the annual Inform USA certification for eligible staff.RESPONSIBILITIESPosition Duties &amp; Responsibilities: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Training &amp; Staff Development<ul><li>Collaborates with Vice President, Contact Center Managers, and other key staff to implement and enhance new hire and ongoing training for frontline contact center staff.</li><li>Partners with leadership to plan and facilitate bimonthly staff meetings.</li><li>Utilizes the 211 Community Resource Specialist (CRS) Standard Operating Procedures and Manual during training and coaching sessions. Updates procedures as needed.</li><li>Incorporates Inform USA accreditation standards and training materials, updating materials to meet the highest standards of information and referral services.</li><li>Regularly evaluates and improves efficiencies and processes in a virtual training environment for remote contact center operations.</li></ul>Quality Assurance<ul><li>Ensures monthly Quality Assurance (QA) review of individual contact center staff performance, including review of data entry and call recordings, is completed in a timely manner.</li><li>Collects all required materials and distributes monthly scorecard packets to each contact center staff member in a timely manner.</li><li>Reviews and evaluates call data records monthly for accuracy and appropriate referrals.</li><li>Manages the Quality Assurance staff member, ensuring all QA procedures comply with Inform USA standards.</li><li>Oversees assessment and completion of the QA and training sections during the Inform USA reaccreditation process.</li><li>Leads monthly Quality Assurance Team meetings, including selecting calls for review, leading discussions, and guiding calibration processes.</li><li>Meets regularly with Contact Center Managers to address concerns and review progress of contact center staff.</li><li>Complete analysis of QA performance and trends of contact center monthly.</li><li>Research and review current QA trends and procedures to ensure continued adherence to Inform USA &amp; 211 best practices.</li></ul>Reporting &amp; Data Analysis<ul><li>Develops and monitors NICE inContact Quality Management evaluations and quality plans for frontline contact center staff.</li><li>Generates weekly and monthly reports from the contact center software, meeting all established deadlines.</li><li>Assists Contact Center Managers and Vice President in identifying trends, creating new reports as needed, and enhancing training procedures based on data findings.</li></ul>Professional Standards &amp; Compliance<ul><li>Gains proficient understanding of, and adheres to, Inform USA standards specifically related to contact center and quality assurance operations.</li><li>Gains proficient understanding of, and adheres to, United Way 211 operating procedures, including contract responsibilities, specifically related to contact center and quality assurance operations.</li><li>Maintains working knowledge of 211 Community Resource Specialist job responsibilities and expectations.</li><li>Applies for Inform USA Community Resource Specialist certification upon meeting eligibility requirements.</li></ul>SUCCESS FACTORSMetrics of Success:<ul><li>New hires meet minimum performance benchmarks within the targeted “time-to-competency” window.</li><li>Frontline training plans implemented and monitored weekly to ensure successful completion of assigned training modules.</li><li>Monthly QA review completion rate – 100% of required QA scorecards completed on time.</li><li>QA performance improvement – Comprehensive staff performance meeting quality assurance goals and showing measurable improvement after coaching based on QA results.</li><li>Adherence to Inform USA standards without any noncompliance findings during internal and/or reaccreditation review.</li><li>Frontline staff express a high level of satisfaction with engagement and collaboration.</li><li>A compassionate curious communication style and strong interpersonal skills.</li><li>Respect given in all interactions including timely responses to communications.</li><li>Clear and effective explanation of processes in multiple ways.</li><li>Represent the UWGKC brand and mission with professionalism and passion to advance giving, engagement and brand value.</li></ul>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education and/or Experience:<ul><li>A minimum of 2 years of training and/or quality assurance experience.</li><li>Supervisory experience preferred but not required</li><li>Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Teams, and Outlook); strong Excel and Word skills are essential.</li><li>Excellent communication and stakeholder engagement skills, especially when discussing technical content or standards.</li><li>Strong organizational skills, attention to detail and the ability to multi-task. Must be able to perform multiple tasks across multiple platforms, databases, and tools.</li><li>High degree of reliability, thoroughness, consistency, organization and accuracy is required.</li><li>Must work well within a virtual team setting, regularly and effectively utilizing communication and collaborative tools provided.</li><li>Must be able to provide leadership, direction, and training.</li><li>Ability to use discretion and maintain confidentiality when handling sensitive data.</li><li>Bi-lingual Spanish proficiency is ideal but not required.</li></ul>Core Competencies:<ul><li>Catalyst: A change agent who actively convenes partnerships with others who offer diverse backgrounds, experiences and perspectives to drive community transformation and foster mission goals.</li><li>Achievement: Driven to make a difference – actively sets challenging stretch goals – passionately and purposely aims to achieve them; demonstrating adaptability and perseverance.</li><li>Responsive: Can be counted on to do what needs to be done. Models a consultative engagement approach in all interactions developing relationships both internally and externally, brings the “right” stakeholders into decisions and actions; and resolves conflicts respectfully.</li><li>Excellence: Invests in continuous learning, generously shares knowledge and strives to do the right thing in all endeavors to positively reflect the UWGKC brand and mission.</li><li>Solutions: Exhibits fierce resolve to understand root issues that impact achievement of results. Collaborates to devise creative, innovative solutions to optimize outcomes for those we serve.</li></ul>KEY DATESIf you are interested, please apply by: October 5, 2025We plan to begin interviewing candidates by: Rolling Interviews until October 10, 2025UWGKC Value PropositionWork Environment: Hybrid (combined virtual and in-person office)Benefits: Full health and dental coverage; Flexible Paid Time Off; HSA, 403B with company match; paid parental leave and paid extended medical leave, flexible office culture; employee development opportunities.Position Leader: Vice President, 211Position Leads: Part-time Quality Assurance SpecialistFLSA Status: Exempt (Salary)United Way of Greater Kansas City - Equal Opportunity Employer<a href="http://www.unitedwaygkc.org/about/careers" target="_blank">http://www.unitedwaygkc.org/about/careers</a>About United Way of Greater Kansas CityUnited Way of Greater Kansas City serves the six-county metropolitan area of Kansas City, partners with 145 agencies, and serves more than 25,000 donors. The organization’s mission is to improve lives by mobilizing the caring power of Greater Kansas City.&nbsp; Its focus is to improve the health, education, and financial stability of every person in the community. United Way of Greater Kansas City’s partners include global, national, and local businesses, nonprofits, government, civic and faith-based organizations, along with educators, labor leaders, health providers, senior citizens, students, and more. For more information, please visit <a href="http://www.UnitedWayGKC.org" target="_blank">www.UnitedWayGKC.org</a>.OMNI and our clients are Equal Opportunity Employers.

United Way Greater Kansas City

United Way of Greater Kansas City

Quality Assurance & Training Manager

Job Title:&nbsp;Finance and Administration ManagerDesired Start Date: October 6, 2025Position Type:&nbsp;Exempt – full time (40 hours per week)Reports to: Director of Finance and AdministrationSalary Range: $58000-60000 annually, depending on experience and qualifications.&nbsp; Visit the Careers section of our website for full benefits.Location: Our office is in Fort Collins, CO. We offer a hybrid environment, working in the office three days a week with an option for two days’ remote work.&nbsp;What it’s like to work at United Way of Larimer CountyAre you passionate about empowering children and youth? Do you believe in the power of community to create meaningful, lasting change? If so, you’ve come to the right place.At United Way of Larimer County, we’re building a future where every child has the support they need to thrive. We’re driving real impact by expanding access to affordable childcare, strengthening family financial stability, promoting literacy, and building community hubs that bring essential resources together under one roof.We are committed to advancing equity, closing disparity gaps, and expanding opportunity for those historically excluded from access and resources.As part of our fun, collaborative team, you’ll work alongside dedicated partners to champion innovative solutions that uplift kids and families across Larimer County. Enjoy great benefits, including generous PTO, a hybrid work schedule, paid health benefits, and more!We welcome diverse perspectives and encourage candidates from historically excluded groups to apply. If you’re passionate about our mission — even if you don’t meet every qualification — we’d love to hear from you!Scope of PositionThe UWLC Finance and Administration Manager performs duties related to the operations of United Way of Larimer County. These core functions include but are not limited to accounts payable, donor database support, finance support, and facility management. A variety of duties range from supporting with preparation of financials, completion of weekly bank deposits and processing accounts payable. The position is also responsible for office management functions, including managing office space in the UWLC building, and communicating building maintenance requests to the Property Manager. This role requires a high level of professionalism and ability to problem-solve with a commitment to excellent customer service, both internal and external. If you’re detail-oriented and want to see nonprofit operations up close, this is the job for you!&nbsp;Key Responsibilities<ol><li>Accounts Payable: This role is responsible for supporting the accounts payable process by ensuring all documentation is accurate and complete from the start. The position maintains vendor files within the accounting system (Intacct Sage), gathers required tax and ACH information, and processes payments directly with the bank. In accordance with the Board of Directors’ corporate resolution, this role also sends payment documentation to Board members for second signature approval. The individual works closely with the Community Impact (CI) department to coordinate scheduled payments for contracts and grant awards, manages petty cash disbursements and quarterly reconciliations, and oversees credit card activity by downloading monthly transactions and creating journal entries in Sage for each cardholder.</li><li>Finance Support:&nbsp;This role prepares Merchant Account bank reconciliation and completes monthly building account reconciliations to the general ledger, including security deposits, lease revenue, and prepaid amounts as needed. The position generates reports to support other monthly reconciliations, assists with the annual audit process, and manages the annual archiving of accounts payable files. In addition, this role is responsible for scanning revenue documentation and entering fundraising revenue into the control log to ensure accurate records.</li><li>Facility Management: This role manages monthly invoicing and rent collections, while also coordinating building maintenance requests for United Way staff and subtenants in partnership with Property Management personnel. The position oversees the office supply budget, purchasing, and inventory process to ensure resources are available as needed. Additionally, this role supports onboarding for new staff and tenants by managing door security access, and is responsible for opening, sorting, and routing all incoming mail and deliveries.</li><li>Database Support: This role monitors and closes daily credit card and ACH charges, following up on any declined transactions to ensure timely resolution. It processes payments received through PayPal, MobileCause, Colorado Gives, and other third-party platforms, while also handling invoice requests in Andar and preparing billing statements as requested. The position is responsible for processing donor thank-you letters and managing account maintenance plans and surveys each fall, which includes creating employee payroll lists, coordinating with payroll contacts, and updating employment records in Andar. In addition, this role manages direct and returned mail by updating records to remove invalid addresses and conducting follow-up as needed.</li></ol>Preferred Qualifications&nbsp;<ul><li>2-3 years of experience in accounts payable or general accounting functions</li><li>Knowledge of basic accounting principles, plus methods and practices related to payable activities.&nbsp;&nbsp;</li><li>High degree of accuracy and attention to detail.&nbsp;</li><li>Customer service orientation and negotiation skills.&nbsp;</li><li>Time management and organizational skills.&nbsp;</li><li>Ability to work independently and prioritize tasks.&nbsp;</li><li>Verbal and written communication skills.&nbsp;</li><li>Hands-on experience with Excel spreadsheets and proprietary software.</li><li>Proficient in Word, PowerPoint and other related software.&nbsp;</li></ul>

United Way of Larimer County

Finance and Administration Manager

Position Objective: United Way of Kennebec Valley is seeking a motivated, detail-oriented individual who thrives in a fast-paced, mission-driven environment. This person will support our work by assisting with the annual campaign, managing donor and grant systems, supporting financial processes, contributing to fundraising efforts, and providing administrative and technical support to staff and volunteers.Responsibilities:Campaign &amp; Community Investment Process Support<ul><li>Effectively utilize UWKV’s donor management software to:<ul><li>&nbsp;Manage the submission of pledges and payments to CRM processor and conduct detailed reviews to ensure data accuracy</li><li>Produce acknowledgements</li></ul></li><li>Support donor engagement efforts, including solicitation mailers, organizing handwritten acknowledgements, etc.</li><li>Assist with the logistics of all campaign events and special events</li><li>Perform additional tasks related to the annual cycle of campaign activities, as needed</li><li>Oversee the Community Investment Process’ grant management software, complete back-end updates, and provide related technical assistance to applicants</li><li>Support the Director of Community Impact with scheduling, general communications and coordination efforts for funding applications, the volunteer review process and grant reports</li></ul>Administrative &amp; Finance Support<ul><li>Provide administrative and technological support to the President &amp; CEO as needed (e.g., Zoom scheduling, calendar invitations, Doodle polls, surveys, material preparations)</li><li>Provide basic bookkeeping support (e.g., tasks in QuickBooks© such as generating invoices, sending reminders and recording donations)</li><li>Record incoming mail donations.</li><li>Support the Finance &amp; Operations Manager with quarterly payout disbursements and check verification</li><li>Assist in managing financial files and adhering to document destruction guidelines</li><li>Coordinate Board and committee meetings through preparation and distribution of meeting materials, management of attendance, and coordination of meeting location, equipment, and materials</li><li>Prepare minutes for regular Board and committee meetings</li><li>Manage vacation/wellness time tracking</li><li>Provide support for UWKV’s role as fiscal/administrative lead for external entities and campaigns</li><li>Maintain VolunteerME website portal and facilitate response to volunteer inquiries, coordinating with the Director of Community Impact to provide data as needed</li><li>Maintain general office organization, inventory and equipment; monitor and purchase office supplies</li><li>Provide support to partner programs and committees as needed</li><li>Support an organizational culture of integrity, transparency, service, and professionalism. Model behavior consistent with the mission and purpose of the United Way including diversity, equity and inclusion standards</li><li>Ensure exceptional quality of service for both internal and external partners</li><li>Maintain strict privacy and confidentiality of sensitive information</li><li>Answer telephone, route calls, greet visitors, and provide information and targeted resource connections</li><li>Provide administrative and technological support to additional staff as needed</li><li>Fulfill other duties and special projects assigned by the Finance &amp; Operations Manager and the President &amp; CEO.</li></ul>Qualifications:<ul><li>High school diploma with two to four years of experience in office and administrative roles; associate or bachelor’s degree preferred</li></ul>Preferred Skills:<ul><li>Experience with data input with a high degree of accuracy</li><li>Strong computer/technology skills, with ability to adapt and learn to new software platforms and databases</li><li>Excellent attention to detail</li><li>Experience with a variety of online platforms, including Zoom, Google Drive, Doodle, and Adobe Acrobat DC</li><li>Excellent customer service and problem-solving skills</li><li>Ability to multi-task, organize, plan, and have a sense of urgency with deadlines</li><li>Team player with ability to work effectively with people from diverse backgrounds and in diverse settings</li><li>Courteous, pleasant, and professional manner, both in person and on the telephone</li><li>Flexible to meet changing needs and comfortable handling multiple priorities calmly in a fast-paced office environment</li><li>Fluent in the English language, both oral and written</li><li>Access to reliable transportation</li></ul>Working Conditions:While performing the duties of this job, the employee is frequently exposed to office work environment conditions. Internally controlled working environment with little or no hazardous conditions (e.g., fumes, toxic or caustic chemicals, extreme heat/cold conditions, vibrations, and/or airborne particles) in normal work location. The noise level in the work environment is usually quiet to moderate. Participation in early morning, evening and/or weekend meetings and events may be occasionally required. The employee will be required to utilize own transportation to travel throughout the Kennebec Valley region when needed. The employee may also be required to occasionally attend meetings and events out of the area.Physical demands include:<ul><li>Remaining stationary approximately 90% of the time.</li><li>Operating a computer and other office productivity machinery.</li><li>Communicating information and ideas so others will understand. Must be able to exchange accurate information.</li><li>Moving about the office and in the community.</li><li>Moving boxes or supplies up 50 pounds, with or without accommodation.</li></ul>Diverse &amp; Inclusive Workplace:United Way of Kennebec Valley is an equal opportunity employer. UWKV is committed to seeking and sustaining a culturally and ethnically diverse environment and to the principles that promote inclusive practices.Diversity, equity and inclusion lies at the core of achieving our mission, living our values, and advancing the common good. We acknowledge that injustices have persisted throughout history and continue to exist in our communities today. Within our own organization, we strive to create and maintain an equitable and inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We constantly work to:<ul><li>take the broadest possible view of diversity, going beyond visible differences, to affirm the humanity of all individuals.</li><li>bring an equity lens to our organizational practices to guide decision-making and advance goals in this space.</li><li>engage the power of inclusion to create the innovative solutions and community ownership necessary to address complex community issues.</li><li>hold ourselves accountable, consistently examining and evolving our core beliefs over time, to honor the members of our communities.</li><li>work toward our staff and volunteers broadly reflecting the diversity of the communities we serve.</li></ul>For more information: <a href="https://uwkv.org/Diversity" target="_blank">https://uwkv.org/Diversity</a>Expected hours: 29 per weekBenefits:<ul><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>

United Way of Kennebec Valley

Executive Assistant - Part Time

POSITION SUMMARY(Eligible for Hybrid/ 4 days in office, 1 day remote - Alexandria, VA)A true self-starter, UWW’s Executive Assistant to the President &amp; CEO engagements, directly manages and owns scheduling, travel support, content creation, and relationship management for our President &amp; Chief Executive Officer (“CEO”). This experienced, seasoned professional must be &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; adept at anticipating needs and initiating actions as issues arise and priorities shift. &nbsp;Our successful incumbent will be an agile, high-energy professional. They will bring exemplary organizational skills, near flawless attention to detail, the poise and discretion necessary to manage relationships at the highest level, and the agility and flexibility required to manage the affairs of a CEO with an extremely high volume of internal and external priorities.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Manage high-level relationships with a range of UWW stakeholders, to include United Way Network volunteers, and executives; national and worldwide nonprofit and corporate senior executives; high-level partners and donors, and UWW Board members; own the resolution of requests for and from the CEO as they relate to the CEO’s time, positioning, and participation in various events, meetings, and trips.</li><li>Develop and maintain protocols and processes for engaging CEO and securing appointments.</li><li>Proactively oversee the strategic use of the CEO’s time, seeking to maximize time directed toward activities aligned with the CEO’s priorities and vision, and identifying potential opportunities for reframing or delegation of other inquiries.&nbsp;</li><li>Identify and collaborate with content managers, producing and/or compiling final preparation/briefing materials for CEO.</li><li>Ensure that all materials needed in preparation for a meeting or other engagement meet the standards for use by the CEO, often requiring editing of and working with staff on meeting objectives and requirements.</li><li>Coordinate in detail the travel and logistical arrangements for all of the CEO’s meetings and conferences. Research and reserve all travel arrangements including ground and air, secure all travel documents (visas, passports, etc.), and maintain vigilant availability to address / resolve travel issues or accommodate unplanned changes.</li><li>Provide support to the CEO while on travel and limited support for staff traveling with CEO, to include logistical coordination and continual communication in real/appropriate time. May require travel on a case-by-case basis.</li><li>Make recommendations to solve highly complex problems requiring research and information from multiple sources or advanced knowledge, in a thorough and timely manner. Such problem solving requires analysis and interpretation of widely varying situations, referencing a variety of policies, precedents, and past practices, and the creativity necessary to reach resolution through unique approaches. Achieve resolution through unique approaches and/or.</li><li>Exercise discretion, integrity, and poise in dealing with a range of confidential or sensitive issues.&nbsp;</li><li>Plan and/or project manage events that involve the CEO. This may require working with staff from various departments to develop the structure and execution of events in addition to the involvement of the CEO.&nbsp;</li><li>Collaborate with the Communications staff within the Executive Office, and other staff across the organization, to ensure the development of such content as speeches, presentations, talking points, briefing documents, and other communications, to meet the objectives of the CEO’s engagements. This requires an understanding of the goals of meetings and/or events and may necessitate independent research and content development to prepare the CEO for their role.</li><li>Manage Executive Office operating remotely at national United Way conventions, to include providing support for attending Board members as needed.</li><li>Participate in regular Executive Office Meetings; maintain updated trackers and folders and maintain superb organization of pending requests for the CEO’s time.&nbsp;</li><li>Demonstrate a clear and professional communication style both in written and verbal form.&nbsp;</li><li>Other duties as assigned.</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>High school diploma required; bachelor’s degree preferred.</li><li>Ten&nbsp;years of advanced level administrative experience in a similar role, including experience directly managing the calendar and travel needs of a senior executive.</li><li>Strong skills in Microsoft Office suite, computer, and Internet research skills.</li><li>Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.&nbsp;</li><li>Sensitivity to confidential matters required.&nbsp;</li><li>Attention to detail is essential.&nbsp;</li><li>The ideal candidate will have strong communication skills (written and verbal), and a clear ability to multi-task in a fast-paced environment.</li><li>Ability to be responsive after hours (depending on the CEO’s travel).&nbsp;</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $130,000 to $140,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Executive Assistant to the President & Chief Executive Officer

Purpose of Position:&nbsp;Through active listening, effectively identify and connect people in need to available community resources while demonstrating respect and compassion. I&amp;R Specialists may be called upon to de-escalate stressful situations, be involved in follow up communications, complete intake assessment for specialized programs or services, perform outbound calls, basic database maintenance and community outreach.&nbsp;Key Responsibilities and Essential Functions:&nbsp;<ul><li>Provide exceptional customer service as the first point of contact with the United Way of Northeast Florida 211 by linking community members with appropriate services and providing immediate crisis intervention as necessary.</li></ul><ul><li>100% compliance with UW 211 policies and procedures</li><li>Knowledge or willingness to learn &amp; compliance with Inform USA (formerly AIRS)</li><li>Establish clear and effective communication using good contact techniques and active listening in a non-judgmental way</li><li>Accurately assess caller’s needs and engage in collaborative problem solving to prioritize and develop an action plan without offering advice or opinions</li><li>Provide thorough, appropriate, and helpful referrals, information, and/or intervention services to address the caller’s need(s)</li><li>Help caller address any perceived barriers or challenges to getting assistance</li><li>Offer honest information regarding services or programs that may not exist in our community. Discuss alternatives, if possible</li><li>Use direct intervention and advocacy when needed as agreed to by the caller</li><li>Conduct complete and accurate interviews and capture all required data into contact center software(s)</li><li>Respect and maintain client confidentiality; follow all agency and program guidelines regarding confidentiality</li><li>If a client is in a crisis, life-threatening or suicidal situation, assist the client to move from an emotional state to a cognitive state</li><li>Demonstrate a willingness and ability to work with difficult callers or calls using accepted techniques and principles</li><li>Develop and practice individual self-care plans</li><li>Follow up on referral cases or other inquires as needed</li><li>Demonstrate a desire to improve with active and open participation in quality assurance program</li><li>Complete required initial and ongoing training as needed</li><li>Demonstrate a commitment to United Way’s vision, mission, values, and Code of Ethics in all interactions with coworkers and constituents</li><li>Expected to maintain an average score of 70% or greater on all individual performance metrics</li><li>Perform other such duties as may be assigned by the supervisory team</li><li>These job responsibilities are to be the main emphasis of this position.  As with every job at United Way, it is not possible to define jobs precisely.  Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;</li></ul>Experience/Qualifications:&nbsp;<ul><li>Applicant should possess a motivation to help people, a non-judgmental attitude, excellent interpersonal skills, and an ability to empathize&nbsp;&nbsp;</li><li>Enter&nbsp;a minimum of 2 years of experience in related field&nbsp;</li><li>High School diploma/GED required. Associate’s degree in a health and human services related field preferred OR minimum one-year experience in health and human service related field&nbsp;</li><li>Inbound call experience or prior I&amp;R experience strongly preferred</li><li>Proficiency in oral and written communication skills</li><li>Demonstrated proficiency in the use of computer equipment, phones, various software programs and resource file</li><li>Comfortable handling calls from a wide-range of people in crisis situations&nbsp;</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Adapt readily to changes</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to work with minimal supervision</li><li>Effectively prioritizes work and establishes clear goals in coordination with supervisor&nbsp;</li><li>Flexibility to work variable shifts within a hybrid, remote environment.&nbsp;</li><li>Overtime and holidays as assigned</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening&nbsp;</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. &nbsp;</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.&nbsp;</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear.&nbsp;Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences.&nbsp;United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Information & Referral Specialist

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

Director of Facilities and IT

United Way of Greater Cincinnati (UWGC) has an immediate opening for Senior Program Manager who will play a pivotal role in driving and managing cross-functional initiatives to further our mission. You will be responsible for overseeing the successful delivery of projects, assessing capacity issues, and improving processes across the organization.
Key Areas of Responsibility:
Drive and Manage Cross-Functional Deliverables:
<ul><li>Lead and facilitate cross-functional teams to ensure the successful planning, execution, and delivery of projects and programs.</li>
<li>Collaborate with team members and stakeholders to identify project goals, objectives, and key performance indicators (KPIs).</li>
<li>Develop and maintain project plans, timelines, and regularly communicate progress to stakeholders.</li>
</ul>Risk Management:
<ul><li>Identify potential risks and issues related to project delivery and capacity constraints.</li>
<li>Develop and implement risk mitigation strategies to ensure successful project outcomes.</li>
</ul>Evaluate Capacity Issues:
<ul><li>Assess the organization's capacity and resource allocation to ensure efficient project execution.</li>
<li>Identify potential resource gaps or bottlenecks and work with leadership to address them.</li>
<li>Develop strategies to optimize resource allocation.</li>
</ul>Identification of Process Issues/Breakdowns and Development of New SOPs:
<ul><li>Analyze existing processes and workflows to identify areas of inefficiency, bottlenecks, or breakdowns.</li>
<li>Collaborate with teams to develop and implement new standard operating procedures (SOPs) and best practices to streamline operations.</li>
<li>Continuously monitor and evaluate the effectiveness of new SOPs, making improvements as necessary.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Build and maintain strong relationships with key stakeholders, including staff, volunteers, donors, and external partners, when applicable.</li>
<li>Provide regular updates to leadership and stakeholders on project status, risks, and opportunities.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of 7 plus years of proven experience in program management, business operations, or a related role.</li>
<li>Demonstrated proficiency in Microsoft Office/Teams; SCRM experience preferred.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Innovative thinker with a track record of translating strategic thinking into inclusive actions plans and results.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Extended viewing of computer monitors.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Salary starting $75,000 annually plus competitive benefits package.
Applicants should apply by Thursday, October 12, 2023, via the link below:
<a href="https://jobapply.page.link/axFfP" target="_blank">https://jobapply.page.link/axFfP</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

11 Administration / Customer Service Jobs