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Reports To:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; President and CEOLocation:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must reside in WisconsinThe Director of Strategy and Mission Advancement will lead the strategic direction and mission-driven initiatives of the organization. This role focuses on implementing the organization’s strategic direction, including grant writing and compliance, relationship management, community partnerships, and cross-program strategies to ensure the successful implementation and impact of programs.ABOUT UNITED WAY OF WISCONSIN&nbsp;United Ways improves lives and strengthen communities by mobilizing partners to close gaps and open opportunities so everyone can thrive in Wisconsin. United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of complex challenges while making a positive impact on the lives of Wisconsinites. Statewide our key initiatives are 211 Wisconsin, Volunteer Wisconsin, Workforce Development, and Techquity Wi. We also provide member support services to local and independent United Ways in Wisconsin, and 211 regional contact centers.&nbsp;CORE COMPETENCIESCandidates must be able to demonstrate strong analytical and problem-solving skills, exercise sound judgment, and dynamic teamwork. The person should excel at effective communication, sound technical skills, analytical ability, good judgment, and a strong operational focus. A commitment to adding value to the team with a goal of implementing United Ways strategic direction. The individual should have exceptional listening skills, demonstrate energy and initiative, and show integrity and compassion for all members of the team and community.&nbsp;ESSENTIAL DUTIES AND RESPONSIBILTIES:This role is pivotal in advancing the mission of the organization through strategic leadership, effective grant management, and fostering strong community partnerships.Grant Writing and Relationship Management:<ul><li>Research and identify grant opportunities from foundations, government agencies, and other sources.</li><li>Write, submit, and manage grant applications, ensuring compliance with all requirements.</li><li>In partnership with senior leadership team develop funding strategies for programs and services including writing and/or leading the submission of grants and proposals to various funding sources.</li><li>Lead other revenue generation and business development initiatives that support 211 Wisconsin and the Wisconsin Information and Referral Exchange.</li><li>Partner with association members to strengthen government and foundation partnerships that support United Way’s strategic direction.</li><li>Communicate clearly with the Chief Executive Officer on opportunities to maintain or grow revenue, and challenges that may impact results.</li></ul>Community Partnerships and Advocacy:<ul><li>Support organization leadership in developing relationships with members, external stakeholders, and policymakers.</li><li>Collect and analyze network needs to inform program strategy and development.</li><li>Represent United Way and 211 at community outreach events and meetings in partnership with program leadership.</li><li>Support the identification of external opportunities to leverage the organization’s brand and programmatic expertise.</li></ul>Compliance and Data Management:<ul><li>Support managers to ensure grant compliance for state, and federal contracts, including timely and accurate reporting and grant renewals.</li><li>Support the development and implementation of data collection systems to report outputs and outcomes, using data to promote, advocate, and inform programming.</li><li>Partner with the Chief Executive Officer to identify business needs and resources to drive a culture of data-driven decision making.</li></ul>Programs and Performance:<ul><li>Support the Chief Executive Officer in overseeing the coordination, integration, and delivery of key programs, contracts, and related services.</li><li>Facilitate agency-wide collaboration, and strategic member network communication.</li><li>Manage communication team to ensure strategic outreach, promotion, and publicity of programs. &nbsp;</li><li>Coordinate strategy and mission advancement in partnership with program managers that lead key statewide programs, including 211 Wisconsin, Volunteer Wisconsin, Techquity Wisconsin, Community Health Workers Training and Apprenticeship, and initiatives aimed at strengthening local United Ways in Wisconsin.</li></ul>Administrative and Fiscal Responsibilities<ul><li>Participate in the budget-development process and maintain fiscal responsibility.</li><li>Develop administrative materials and policies as warranted.</li><li>Serve as a content expert or consultant to the staff and the community at large.</li><li>Act on the CEO’s behalf and/or perform other duties, as necessary.</li></ul>QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.<ul><li>Bachelor’s degree required; advanced degree preferred.</li><li>Minimum of five to seven years of experience that includes grant writing and relationship management that demonstrates growth success.</li><li>Proven success in developing and implementing successful business development strategies.</li><li>Strong leadership and team management abilities.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work collaboratively with internal and external stakeholders.</li><li>High level of integrity and professionalism.</li><li>Excellent organizational skills, with the ability to manage multiple projects and meet deadlines.</li><li>Demonstrated knowledge of programmatic work areas and the ability to leverage this expertise in writing and in person.</li></ul>KEY COMPETENCIES<ul><li>Drives Vision &amp; Purpose: Ability to lead large-scale program initiatives with a clear vision and strategic direction.</li><li>Action Oriented: Takes on opportunities and tough challenges with urgency and high energy.</li><li>Collaborates: Proven track record of working with leadership and cross-functional teams.</li><li>Cultivates Innovation: Creates improved ways for the organization to be successful. Ability to develop and implement new and creative approaches to program delivery and improvement while respecting and understanding the organization’s history.</li><li>Drives Engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives.</li><li>Business Planning &amp; Analytical Skills: Strong business planning, time management, and analytical abilities to drive performance and results.</li><li>Knowledge of Policy Issues: Understanding of state and national policy issues relevant to the organization, and how they affect internal and external partners.</li><li>Nonprofit Strategy and Knowledge: A clear understanding of the business needs of United Way of Wisconsin and its members, with a focus on fostering strong partnerships.</li><li>Interpersonal &amp; Sales Skills: Exceptional interpersonal skills, including sales aptitude and customer relations, with a strong ability to motivate and achieve sales objectives.</li><li>Communication Excellence: Excellent written and oral communication skills, with the ability to prepare and deliver persuasive reports and presentations tailored to various audiences.</li></ul>Physical and Mental DemandsThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this class, an employee is regularly required to stand, walk, and sit, talk or hear both in person and by telephone; use hands and fingers repetitively to handle or feel objects or controls and operate computers and other standard office equipment; reach with hands and arms.&nbsp;Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills, work under intensive deadlines and interact with UWWi staff and members and others encountered in the course of work.

United Way of Wisconsin

Director of Strategy and Mission Advancement

Page 1 of 4 


Job Descriptionâ¯ 
Job Title: Outreach &amp; Navigation Specialist / Digital Navigator 
Department: 211 
Reports to: 211 Director 
Status: Full Time 
FLSA Classification: Nonexempt 
Date: February 20, 2025 
 
Mission: 
United Way Fox Cities (UWFC) improves lives by bringing diverse people together to 
build a stronger, more caring community for everyone. 
 

Core Values: 
Accountability, Community, Caring, Integrity, Commitment 
 
Summary: 
The Outreach &amp; Navigation Specialist is an essential member of the United Way Fox 
Cities 211 team and will work alongside a network of Navigators and serve the 
northeastern Wisconsin region. This individual will work directly with eligible clients 
receiving loaned devices through Techquity WI programming to help them gain digital 
skills, troubleshoot technical issues, and feel confident using their device to support 
their everyday needs for education, employment, health monitoring, and more. The role 
will involve identifying eligible individuals, onboarding program partners, guiding 
enrolled individuals through technology setup, organizing and/or supporting local laptop 
distribution events, and providing ongoing digital literacy training and navigation to 
device recipients. This assistance will be provided primarily in person and by voice 
telephone but may also include other communication methods that work for the learner. 
Some travel will be required. 
 
Core Competencies: 
Candidates must be effective communicators, with strong discernment and 
organizational skills, commitment to adding value to the team, and a goal of 
implementing United Way’s strategic direction. The individual should have exceptional 
listening skills, demonstrate energy and initiative, and show integrity and compassion 
for all members of the team and community. Ideal candidates will have experience 
providing excellent culturally responsive customer service to diverse clients of all 
backgrounds. A passion for digital inclusion and a commitment to help bridge the digital 
divide is essential. 
 
Duties/Responsibilities: 
Client Support and Engagement 

 • Identify and enroll eligible clients in the Techquity Wisconsin device loan 
program. 

 • Facilitate device distribution according to program plan and funder requirements. 


Page 2 of 2 

 • Conduct individualized assessments with each client to determine program 
eligibility and clients’ specific technological needs, home internet and device 
access, and digital skill needs. 

 • Assist clients with device setup (e.g., laptops, tablets), internet connectivity, and 
basic troubleshooting. 

 • Provide guidance on safe internet practices, including cybersecurity and 
protecting personal information. 

 • Encourage and support clients in exploring online resources, including telehealth, 
education, and essential services. 

 • Serve as on-call responders to device and internet-related questions from device 
recipients. Help with device navigation, problem-solving, and replacements if 
devices fail. 

 • Distribute tip sheets and other resources, and schedule follow-up sessions based 
on individual needs. 

 
Community Training and Digital Literacy 

 • Conduct one-on-one and small group sessions to help clients navigate digital 
tools and resources confidently, and that meet the clients’ specific needs. 

 • Provide orientation to the Community Upskill website for local digital skilling and 
upskilling. 

 
Case Management and Impact Tracking &amp; Reporting 

 • Set and confirm goals with the client to support their plan, connectivity needs, 
and internet use priorities. Plan and manage assistance to each client with the 
goal of fulfilling the agreed goals. 

 • Document client interactions, event details, device distribution, and navigation 
progress in case management systems to track outcomes and support follow-up. 

 • Collaborate closely with team members to gather and report on client success 
metrics, providing insights to improve service delivery. 

 
Community Engagement with Cultural Sensitivity 

 • Onboard eligible community partners, guiding them through the device 
enrollment and distribution process. 

 • Function as a supportive digital guide for diverse populations, ensuring cultural 
sensitivity and inclusivity in every interaction. 

 • Develop and distribute coordinated, consistent local program outreach and 
recruitment materials. 

 • Engage with local community events, promoting digital literacy resources and 
offering digital navigation services in a way that builds trust and rapport. 


Page 3 of 2 

 
Other Duties as Assigned 
 
Reasonable accommodation may be made to enable individuals to perform the 
essential functions. 

 
Education and Experience: 

 • Bachelor’s degree, or equivalent experience, in education, nonprofit 
management, social services or related field required. 

 
Required Skills/Abilities: 

 • Spanish and/or Hmong language skills highly desired. 

 • A valid Driver’s License and current auto insurance are necessary. 

 • Ability to manage multiple tasks efficiently while meeting deadlines. 

 • Excellent knowledge of Microsoft Office Suite – especially Word, Outlook, Excel, 
and PowerPoint. Ability to use video conference tools (e.g., Zoom, Microsoft 
Teams). 

 • Strong written and verbal skills for stakeholder interaction and relationship 
building. 

 • Ability to work in a hybrid/distributed office environment. 

 • Self-initiative in learning modern technologies and advancing tech skills. 

 • Comfort with and knowledge of how to appropriately engage with a wide range of 
parties (colleagues, executive leadership, vendors, etc.). 

 • Familiar with tracking tools, ensuring accuracy in data gathering, documentation, 
and reporting. 

 • Demonstrated flexibility in changing environments and experience aligning 
program activities with broader goals. 

 • Proficient in project management tools, databases, spreadsheets, word 
processing, and email platforms. 

 • Experience working in digital inclusion, tech support, volunteer training, or similar 
programs a plus. 

 • Customer services experience with demonstrated innovations and flexibility to 
meet the needs of clients. 

 • Problem-solving and creativity with the ability to manage competing priorities in a 
positive manner. 

 • Cultural competence demonstrated by the ability to collaborate with diverse 
clients from different racial, socio-economic, and ethnic communities. 


Page 4 of 2 

Core Values Integration: 
As a member of our team, you will be expected to demonstrate a commitment to our 
core values in all aspects of your work. 
 
Work Environment: 

 • The physical and mental demands described here are representative of those 
that must be met by an employee to successfully perform the essential functions 
of this class. Reasonable accommodation may be made to enable individuals 
with disabilities to perform the essential functions. 

 • While performing the duties of this class, an employee is regularly required to 
stand, walk, and sit, talk or hear both in person and by telephone; use hands and 
fingers repetitively to handle or feel objects or controls and operate computers 
and other standard office equipment; reach with hands and arms. The position 
also includes remaining in a stationary position a portion of the time, either 
standing or sitting, and occasional lifting of up to 20 pounds 

 • Specific vision abilities required by this job include close vision, distance vision, 
depth perception, color vision and the ability to adjust focus. 

 • Travel and attendance at meetings outside of the office is frequently necessary. 
Evening and weekend hours may be required. 

 • While performing the duties of this class, the employee is regularly required to 
use written and oral communication skills; read and interpret information; analyze 
and solve problems; observe and interpret people and situations; learn and apply 
new information or skills, work under intensive deadlines and interact with United 
Way Fox Cities and United Way Wisconsin and members and others 
encountered in the course of work. 

 
This job description describes the general nature and scope of responsibilities for this 
position. Please note other duties and responsibilities may be assigned or removed at 
any time with or without notice. 
 
Signatures: 

This job description has been approved by: 


Leader ______________________________________ Date ________________ 


HR__________________________________________ Date ________________ 

Employee signature below indicates the employee's understanding of the requirements, 

essential functions and duties of the position. 


Employee______________________________________ Date__________________

Outreach & Navigation Specialist / Digital Navigator

This is a unique position with flexible schedule opportunities. &nbsp;This role is full time during our high season (September - March) then approximately 30+ hours/week April - August.ABOUT US United Way of the Lowcountry unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that create opportunities for members of our community to achieve self-sufficiency. United Way of the Lowcountry currently partners with corporate, foundation, individual, and government funders to address the community’s most pressing needs and drive sustainable results. In Beaufort and Jasper counties, we're working to create a brighter future for all. We do this in two ways: by providing essential services that meet the immediate needs of our most vulnerable residents and by investing strategically in education and economic mobility programs.&nbsp;Position Summary: The Administrative Coordinator is a detail-oriented and proactive role that provides coordination and essential support to our team, President/CEO, and Board of Directors. This role involves a variety of administrative responsibilities that help facilitate the smooth operation of our programs and initiatives. The ideal candidate will have strong organizational skills, a commitment to our mission, and the ability to work collaboratively in a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

United Way of the Lowcountry

Administrative Coordinator

Reports to:&nbsp;Development Operations ManagerExempt status:&nbsp;Non-Exempt<h4>Position Summary</h4>As Development Coordinator at Berkshire United Way, you will be an integral member of our Development team and will support Berkshire United Way’s work to transform philanthropy into action and positive change for people in Berkshire County. The Development coordinator role provides an opportunity to learn fundamentals of Development work, potentially leading to growth opportunities. In partnership with and under the direction of the Development Operations Manager you will contribute to key functions for the Development team, including prospect research, solicitations, Development events and programs, and general administrative support.<h4>Key Responsibilities</h4><ul><li>Provide day-to-day support and manage updates to CRM Lite database to ensure all contacts are properly moved through development process and coded appropriately.</li><li>Provide administrative support for the annual campaign including responsibility to:<ul><li>Assist with all annual fundraising mailings, including the preparation of lists, printing letters, coordination of mailing, tracking gifts, and creating post-mailing reports.</li><li>Participate in general fundraising, assist with preparation of letters and mailings for all departments, and office operations as needed.</li><li>Process quarterly pledge reminders, including running reports, preparing and mailing letters, and following up on donor questions/response.</li><li>Track projections for all segments of the annual campaign.</li><li>Perform annual database management, including Campaign rollover, and data updates.</li><li>Manage contributions made through Stripe credit card processor.</li><li>Coordinate annual reporting, including required reporting to United Way Worldwide.</li></ul></li><li>Compile folders and materials for Development prospect meetings.</li><li>Manage gift acknowledgement process and produce donor letters on a weekly basis.</li><li>Assist with special events planning, preparation, and execution.</li><li>Assist the Development department with scheduling meetings, calendar and contacts maintenance, and meeting preparation and follow-up.</li><li>Monitor media for news and information on Berkshire United Way donors and prospects and update the donor database accordingly.</li><li>Process check requests for department expenses.</li><li>Perform other duties as assigned. &nbsp;</li></ul><h4>Job Requirements</h4><ul><li>Associate’s degree with a minimum of 1 year of experience with administrative support, development, project management. or event coordination, or equivalent related experience. Prior nonprofit experience a plus.</li><li>Exceptional organization, time management, communication, and problem-solving skills.</li><li>Excellent customer service, communication (oral and written), and teamwork abilities.</li><li>Experience and skill with office productivity tools and basic database management.</li></ul><h4>Compensation and Benefits</h4>The Development Coordinator is a full-time non-exempt, in person position. Starting salary is commensurate with relevant experience, within the framework of the organization’s operating budget, and in the range of $42,000 to $52,000 annually. An excellent benefits package includes medical and dental coverage with no waiting period, employer-paid life and long-term disability insurance, a flexible medical spending account, 403(b) with employer contributions, generous paid time off, and 11 paid holidays per year.To apply, please send your cover letter and resume to <a href="mailto:BusinessTeam@MassHireBerkshireCC.com" target="_blank">BusinessTeam@MassHireBerkshireCC.com</a>. Please include “Berkshire United Way – Development Coordinator” in the subject line.

Berkshire United Way

Development Coordinator

PURPOSE OF POSITIONTo provide administrative support and coordination for 211OC and United for Financial Security (U4FS) teams.KEY ACCOUNTABILITIES<ul><li>Attend council and committee meetings, prepare agendas, meeting packets, presentations, confirm/record attendance and take minutes for U4FS and 211OC leadership councils/committees; finalize minutes/notes in a timely manner; track/follow up on action items.</li><li>Maintain rosters for 211OC and U4FS Leadership Councils.</li><li>Manage 211OC City Roadshow calendar including communication and scheduling with elected officials and other city leaders.</li><li>Maintain calendar for 211OC Executive Director, including booking travel for conferences as needed.</li><li>Learn and understand the programs that comprise the work of OCUW.</li><li>Schedule internal and external meetings (in person, Zoom or by telephone).</li><li>Draft, type and finalize correspondence and other documents.</li><li>Carry out administrative duties such as filing, copying, binding, scanning, etc.</li><li>Coordinate and prepare mailings/merge letters as needed.</li><li>Update and track information in ANDAR database.</li><li>Maintain Outlook contacts and contact groups.</li><li>Participate in monthly Foundation Team (administrative staff) meetings and report as liaison to 211OC and U4FS teams.</li><li>Maintain files (including document retention) and order supplies as needed.</li><li>Reserve meeting rooms and conference bridges for meetings; prepare and set up Board and Meeting rooms for meetings, including projector and video conferencing units; order lunch or catering as needed.</li><li>Add events to the organizational calendar.</li><li>Assist and provide coordination of facilities/catering for special functions and projects as required.&nbsp;</li><li>Participate as a team member in assigned project activities, and perform other tasks as assigned related to the organization as a whole.&nbsp;</li><li>Provide back-up front desk coverage as needed.</li><li>Provide other administrative support and additional tasks as requested.</li><li>Support occasional events/meetings that may occur outside of core business hours.</li><li>Punctuality and reliability are top priorities.</li></ul>Education and Training Required for this Position<ul><li>Three - five years of experience in an administrative assistant/coordinator position and/or other relevant work experience.&nbsp;</li></ul>Technical Knowledge<ul><li>Computer skills with emphasis on Microsoft office (Outlook, PowerPoint, Excel, Word, Teams)&nbsp;</li><li>Zoom</li><li>Proven record of excellent writing and communication skills</li><li>Ability to work on multiple projects with different deadlines/objectives simultaneously</li><li>Organizational management – project management skills</li><li>ANDAR experience a plus</li><li>Experience in a business office, knowledge of business procedures and practices&nbsp;</li></ul>CORE COMPETENCIES &nbsp;Problem Solving and Decision Making<ul><li>Ability to work independently, making appropriate decisions with direction as needed&nbsp;</li><li>Flexibility and ability to manage issues and crisis calmly and effectively</li><li>Must possess analytical and problem-solving skills, anticipate potential needs and proactively address challenges before they arise.</li></ul>Communicating and Influencing<ul><li>Ability to demonstrate diplomacy in interactions externally and internally</li><li>Ability to communicate effectively, verbally and in writing&nbsp;</li><li>Effective writing skills</li><li>Ability to represent Orange County United Way in a professional manner at all times</li></ul>Business Knowledge/Savvy<ul><li>Experience in and a commitment to providing results&nbsp;</li><li>Ability to analyze and track results</li><li>Ability to work with a diverse group of people</li></ul>Partnering and Teamwork<ul><li>Ability to work cross-functionally with all departments to achieve position objectives&nbsp;</li><li>Ability to prioritize and meet deadlines</li></ul>Personal Excellence<ul><li>Ability to manage many projects at one time, prioritizing and planning for high efficiency</li><li>Self-motivated, personal accountability and integrity</li><li>Organized and detail oriented</li><li>Driven for results</li><li>Ability to work independently and proactively</li></ul>COMPENSATIONCommensurate with experience, education and market - $25 - $32 per hour; competitive benefits. &nbsp;<a href="https://www.unitedwayoc.org/about-us/commitment-to-diversity-equity-inclusion/" target="_blank">View our commitment to Diversity, Equity and Inclusion statement</a>PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 25 pounds.Send resumes to:&nbsp;Orange County United Way18012 Mitchell SouthIrvine, CA 9614<a href="mailto:Recruiting@UnitedWayOC.org" target="_blank">Recruiting@UnitedWayOC.org</a>

Orange County United Way

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

Director of Facilities and IT

Executive Assistant Strategic Intelligence and Information Division (SII)

United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need.
This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and financial instability. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence.&nbsp;
Position Summary
The Executive Assistant will provide high-level administrative support to the Chief Strategic Intelligence and Information Officer (CSIO), who serves as a member of the Executive Team. Reporting directly to the CSIO, the Executive Assistant provides executive support in a one-on-one working relationship with the CSIO and members of the Strategic Intelligence team. The Executive Assistant also serves as a liaison to other senior management teams; organizes and coordinates executive outreach and external relations efforts and oversees special projects. The Executive Assistant must be creative and enjoy working within a fast-paced environment. The ideal individual will have the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.
Position Duties &amp; Responsibilities
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Executive Support
Provide executive support to the Chief Strategic Intelligence and Information Officer (CSIO), who is a member of the Executive Team, through daily management of emails, calendar, coordination of internal and external meetings, tracking tasks and managing communication. Provide and lead support to both internal and external parties with a high level of professionalism and in a manner that reflects positively on the organization.
<ul><li>Manage sensitive matters with a high level of confidentiality and discretion, especially decisions directly impacting the operations of the United Way.</li>
<li>Provide high level calendar management. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.</li>
<li>Manage complex SII team calendars and schedules, resolving any scheduling issues.</li>
<li>Monitor, organize and respond to email questions on behalf of Chief Strategic Intelligence Officer.</li>
<li>Prepare Word, Excel, PowerPoint presentations, emails, agendas, reports, special projects, and other documents in support of objectives for the organization.</li>
<li>Proofread various department emails, letters, materials, and other documents.</li>
<li>Create end of day report that outlines tasks, meetings and communication that need action.</li>
<li>Work closely with the CSIO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CSIO updated. Anticipate CSIO's needs in advance of meetings, conferences, etc.</li>
<li>Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the CSIO and team members, demonstrating leadership to maintain credibility, trust, and support.</li>
<li>Coordinate communications with other Executive&nbsp;Assistance&nbsp;Assistants to schedule meetings for Internal and external appointments (i.e., interviews, meetings, lunch outings, and ad hoc requests).</li>
<li>Manage all aspects of preparation/management for meetings which include assembling materials, meeting set up and logistics.</li>
<li>Conserve the Executive's time by reading, researching, collecting, and analyzing information as needed, in advance.</li>
<li>Excellent communication and time management skills; proven ability to meet deadlines.</li>
<li>Be responsive to emails/texts/phone calls in a timely manner.</li>
</ul>Project Collaboration and Support
Organize, and maintain folders, documents, reports, and records for the team through Microsoft Teams and other online platforms. Provide administrative support for organization initiatives.
<ul><li>Create and maintain Teams folder to ensure files and folders are organized and easy to navigate.</li>
<li>Create, file, and manage process documents for Strategic Intelligence's projects and community Impact work.</li>
</ul>Invoice Management and Contract Tracking
Oversee Strategic Intelligence's team's subscription renewals, invoices, and contracts. Process invoices and manage software service agreements. Develop and maintain invoice tracking reports to monitor billing dates, subscription renewals, and contracts.
<ul><li>Manage and monitor reports for Strategic Intelligence projects (i.e., finance, legal, budget reports, invoices, contracts).</li>
<li>Create and manage invoice tracking spreadsheet in Excel to monitor and track Strategic Intelligence's invoices, subscription renewals, contracts, and ad hoc purchases.</li>
<li>Send monthly notification emails to businesses prior to invoice due dates.</li>
<li>Process purchase orders through Intacct for all contracts, invoices, and ad hoc billing.</li>
<li>Manage online subscription and payments.</li>
</ul>Perform special assignments and other work, on an as-needed basis.
Flexibility
UWCI is evolving with our changing external environment. Flexibility and adaptability are key attributes for this position. A willingness to take on additional duties to ensure the success of the team is essential.

	Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and be present in the office while performing those functions. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability.
This person will have a commitment to equity and use that lens to shape their work.
Education and/or Experience
<ul><li>High School education required. Bachelor's degree preferred.</li>
<li>3-5 years of related experience required working in a role supporting executives.</li>
<li>Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).</li>
<li>Must have excellent written and verbal communications skills.</li>
<li>Flexible hours as dictated by the needs of business for projects and meetings.</li>
<li>Must have a strong reputation for integrity and professionalism.</li>
<li>Ability to resolve conflict constructively.</li>
</ul>*Work experience may substitute for education requirements on a case-by-case basis.
Physical Demands:
The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.</li>
<li>The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.</li>
</ul>
	Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Office setting, with sustained use of a computer.</li>
<li>The noise level in the work environment is minimal to moderate.</li>
</ul><ul><li>Maintains personal/professional competency and works to create an environment of courtesy, respect, enthusiasm, and a positive attitude in all interactions both internal and external to the organization.</li>
</ul>__________________________________________________________________________________________________
Position Leader:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Chief Strategic Intelligence and Information Officer Position Leads:&nbsp;&nbsp;N/A&nbsp;&nbsp; FLSA Status&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exempt, Full-Time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mid 60s&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp; Benefits:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complete Benefits Package Available Reviewed:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;November 2023
Equal Opportunity Employer
Please apply at uwci.org/careers
This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.

United Way of Central Indiana

Executive Assistant- SII

United Way of Greater Cincinnati (UWGC) has an immediate opening for Senior Program Manager who will play a pivotal role in driving and managing cross-functional initiatives to further our mission. You will be responsible for overseeing the successful delivery of projects, assessing capacity issues, and improving processes across the organization.
Key Areas of Responsibility:
Drive and Manage Cross-Functional Deliverables:
<ul><li>Lead and facilitate cross-functional teams to ensure the successful planning, execution, and delivery of projects and programs.</li>
<li>Collaborate with team members and stakeholders to identify project goals, objectives, and key performance indicators (KPIs).</li>
<li>Develop and maintain project plans, timelines, and regularly communicate progress to stakeholders.</li>
</ul>Risk Management:
<ul><li>Identify potential risks and issues related to project delivery and capacity constraints.</li>
<li>Develop and implement risk mitigation strategies to ensure successful project outcomes.</li>
</ul>Evaluate Capacity Issues:
<ul><li>Assess the organization's capacity and resource allocation to ensure efficient project execution.</li>
<li>Identify potential resource gaps or bottlenecks and work with leadership to address them.</li>
<li>Develop strategies to optimize resource allocation.</li>
</ul>Identification of Process Issues/Breakdowns and Development of New SOPs:
<ul><li>Analyze existing processes and workflows to identify areas of inefficiency, bottlenecks, or breakdowns.</li>
<li>Collaborate with teams to develop and implement new standard operating procedures (SOPs) and best practices to streamline operations.</li>
<li>Continuously monitor and evaluate the effectiveness of new SOPs, making improvements as necessary.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Build and maintain strong relationships with key stakeholders, including staff, volunteers, donors, and external partners, when applicable.</li>
<li>Provide regular updates to leadership and stakeholders on project status, risks, and opportunities.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of 7 plus years of proven experience in program management, business operations, or a related role.</li>
<li>Demonstrated proficiency in Microsoft Office/Teams; SCRM experience preferred.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Innovative thinker with a track record of translating strategic thinking into inclusive actions plans and results.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Extended viewing of computer monitors.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Salary starting $75,000 annually plus competitive benefits package.
Applicants should apply by Thursday, October 12, 2023, via the link below:
<a href="https://jobapply.page.link/axFfP" target="_blank">https://jobapply.page.link/axFfP</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Senior Program Manager

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Front Desk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the front desk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
<ul><li>Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.</li>
<li>Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.</li>
<li>Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.</li>
<li>Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.</li>
<li>Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.</li>
<li>Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.</li>
<li>Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.</li>
<li>Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.</li>
<li>Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.</li>
<li>Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.</li>
<li>Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.</li>
</ul>Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul><li>High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.</li>
<li>Two years previous office or front desk experience preferred.</li>
<li>Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.</li>
<li>Work requires typing, editing, and proofing general business correspondence and preparing reports.</li>
<li>Position requires excellent organizational, and strong interpersonal and communication skills.</li>
<li>Ability to lift 20 pounds is required.</li>
<li>Extended viewing of computer monitor.</li>
<li>Position hours – workday is 8 hours typically between 8:00 a.m. – 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.</li>
</ul>COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
<a href="https://jobapply.page.link/4Exv2" target="_blank">https://jobapply.page.link/4Exv2</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

19 Administration / Customer Service Full time Jobs