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Department: &nbsp; Community and Collective ImpactReports to: &nbsp;Senior Director Community ProgramsFLSA Status:&nbsp; ExemptCore Hours:&nbsp; Monday-Friday, 8:00 AM to 5:00 PM (with flexibility for evenings/weekends during tax season)Salary: &nbsp;Starting at $40,000, commensurate with experiencePosition SummaryThe VITA Program Coordinator provides professional leadership and coordination for the Volunteer Income Tax Assistance (VITA) program across Spartanburg, Cherokee, and Union counties. This position ensures successful planning, execution, and evaluation of all VITA operations, including volunteer recruitment, training, and site management. In addition, this role provides administrative support to United Way of the Piedmont’s Community &amp; Collective Impact leadership team, manages reporting across the tri-county footprint, and supports broader program and partnership efforts that promote financial stability and economic mobility. This role supports the mission of United Way by promoting financial stability and increasing access to free tax preparation services for low- to moderate-income individuals and families.Key ResponsibilitiesProgram &amp; Site Management<ul><li>Oversee VITA site coordination and implementation, including opening and closing procedures, supply management, and compliance with IRS and UWP policies. (typically, January to June)</li><li>Develop and maintain the annual calendar, volunteer schedules, site operations, and outreach events.</li><li>Serve as the primary point of contact for real-time support and issue resolution during operational hours.</li><li>Ensure full documentation and close-out procedures are completed for each tax season.</li></ul>Volunteer Recruitment, Training &amp; Support<ul><li>Lead volunteer recruitment, training, and retention, with an emphasis on recruiting a diverse, qualified pool.</li><li>Complete and maintain IRS Advanced-Site Coordinator certification annually.</li><li>Provide ongoing support and coaching to volunteers to ensure high-quality service delivery.</li></ul>Marketing &amp; Outreach<ul><li>Lead program promotion and marketing efforts, including participation in events and/or community presentations throughout the Tri-county footprint.</li><li>Collaborate regularly with community partners, schools, and nonprofits to expand VITA program awareness and participation.</li></ul>Compliance &amp; Evaluation<ul><li>Maintain knowledge of general tax law to support volunteers and site coordinators.</li><li>Ensure compliance with all IRS, grant, and United Way standards.</li><li>Track program outcomes and generate reports for grants, leadership, and community stakeholders.</li><li>Perform other duties as assigned by the Senior Director of Community Programs.</li></ul>Administrative &amp; Support<ul><li>Outside of peak tax season, high-level administrative support to the Executive and Senior Leadership Team within Community &amp; Collective Impact, including meeting coordination, report preparation, and cross-departmental communication.</li><li>Manage and prepare reports across the tri-county service area, including program tracking, meeting scheduling, and correspondence with staff and community partners.</li></ul>Qualifications<ul><li>Bachelor’s degree in social services, nonprofit management, accounting, business, or related field preferred; equivalent work experience accepted.</li><li>Minimum 2–3 years of program coordination or management experience, preferably in a nonprofit or human services environment.</li><li>Demonstrated ability to work with volunteers, community partners, and executive leadership.</li><li>Strong organizational and project management skills; detail-oriented and outcomes-focused.</li><li>Proficient in Microsoft Office Suite; experience with CRM systems, data tracking, or grant reporting preferred.</li><li>Excellent written and verbal communication skills; bilingual (English/Spanish) strongly preferred.</li><li>You must hold a valid driver’s license and have reliable transportation.</li><li>&nbsp;Must be available to work extended hours during tax season (January–April), including evenings and weekends.</li><li>&nbsp;Some local travel is required.</li></ul>PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;&nbsp; &nbsp;&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;&nbsp; &nbsp;While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.&nbsp;The employee is frequently required to reach, stoop, or kneel.&nbsp; &nbsp;Specific vision abilities required by this job include close vision, distance, and color vision due to computer work. May be required to lift, push, or pull up to 25 pounds occasionally.&nbsp; &nbsp; &nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; There is moderate noise associated with a business office including telephones, computer keyboards, printers, office traffic and visitors.&nbsp; The work environment requires the individual to have the ability to work in a confined space and sit at a computer terminal or in conference rooms.&nbsp; &nbsp; &nbsp; &nbsp;The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp; &nbsp;&nbsp;Equal Opportunity Employer:United Way is an Equal Opportunity Employer and values diversity in the workplace. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other legally protected status.For questions, and/or to apply please contact <a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>

United Way of the Piedmont

Vita Program Coordinator-Spartanburg

<h2>Title</h2>211 Information &amp; Referral (I&amp;R) Specialist &amp; Project Coordinator<h2>Department&nbsp;</h2>211 &amp; Effingham County Service Center&nbsp;<h2>Reports To</h2>Senior Director, 211 &amp; Area Director, Effingham County<h2>Summary</h2>The 211 Information &amp; Referral Specialist and Project Coordinator responds to United Way’s 211 Information and Referral call center telephone lines in a prompt and courteous fashion, gathering key information from callers and providing appropriate referrals and resources, and assisting with case management. By matching callers’ needs to services, the 211 Information &amp; Referral Specialist serves a critical role in United Way’s community services.In addition to providing 211 services, this position supports the coordination and delivery of United Way’s direct services and programs in Effingham County.<h2>Employee Expectations&nbsp;</h2>UWCE is synonymous with charitable service and strives to positively impact the issues people care most about in our community. All UWCE employees are critical to our work and expected to present the best image of our organization as they represent United Way in our community. All employees are expected to accept their responsibilities, adhere to acceptable principles in personal conduct, and exhibit a high degree of personal integrity at all times.<h4>Position Requirements &amp; Qualifications</h4><ul><li>High school diploma or GED required.</li><li>Customer service experience required.</li><li>Case management experience and knowledge of 211 platforms or case management databases preferred.</li><li>Excellent verbal skills required.</li><li>Proficiency in Microsoft Office Suite.</li><li>Strong organizational, interpersonal, and communication skills.</li><li>Valid driver’s license and ability to travel regionally.</li></ul><h2>Essential Job Responsibilities</h2><h4>Telephone Skills &amp; Referring Resources</h4><ul><li>Use active listening and interviewing skills to assess caller needs.</li><li>Provide empathetic, professional support to diverse population of callers.</li><li>Collaborate with the 211 team while working independently.</li><li>Apply problem-solving skills to prioritize needs and offer appropriate referrals.</li><li>Connect callers with suitable community resources.</li></ul><h4>Referral Database</h4><ul><li>Maintain accurate and detailed call records using VisionLink.</li><li>Demonstrate proficiency with database software, computers, and call center systems.</li></ul><h4>211 Resources, Case Management</h4><ul><li>Provide services such as rental and utility assistance in accordance with program guidelines.</li><li>Conduct client meetings to assess needs, offer referrals, and provide support.</li><li>Identify and report service gaps, barriers, or issues to the Senior Director, 211, with recommendations.</li><li>Maintain up-to-date knowledge of community resources, availability, and intake procedures.</li></ul><h4>Professional Development</h4><ul><li>Pursue professional development through training materials, attending training sessions and conferences.</li></ul><h4>Project Coordination&nbsp;</h4><ul><li>Assist the Area Director with special projects, events, and service center operations (e.g., Read United).</li></ul><h2>Traits &amp; Distinguishing Characteristics</h2><ul><li>Ability to communicate in a professional manner with internal and external audiences, demonstrating compassion to those served.</li><li>Demonstrates poise under all circumstances, working well with all personality-types.</li><li>Maintains exceptionally high standards of integrity and confidentiality.</li><li>Ability to work well both independently and as a team member.</li><li>Takes ownership of work and demonstrates willingness to accept responsibility for decisions and actions.</li><li>Demonstrates commitment to quality in every task performed.</li><li>Ability to work with a diverse team of staff and volunteers.</li></ul><h4>United Way Core Competencies for All Staff &nbsp;</h4><ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations. &nbsp;</li><li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. &nbsp;</li><li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. &nbsp;</li><li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. &nbsp;</li><li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. &nbsp;</li></ul><h2>Physical Demand</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Much of the work of this position is completed while sitting at a desk, using a computer and phone. Requires talking, hearing and visual acuity sufficient to perform these major functions.&nbsp;</li><li>Occasionally includes reaching above shoulder heights, below the waist or lifting up to 25 pounds for office equipment, supplies and materials.</li></ul><h2>Status</h2>Exempt (salaried)

United Way of the Coastal Empire

211 Information & Referral Specialist and Project Coordinator

Job Title: Major Gifts Officer&nbsp;Department: Investor Relations&nbsp;Reports to: Chief Operations Officer&nbsp;Classification: Level II&nbsp; &nbsp;Location: Albuquerque, NM&nbsp; Status: Full-time, salary, exempt&nbsp;Organization&nbsp;Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties:  Bernalillo, Sandoval, Santa Fe, Torrance and Valencia.  Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.  &nbsp;UWNCNM brings together donors, businesses, nonprofits, government and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in north central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.   &nbsp;<ul><li>In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:    &nbsp; We value the visible and invisible qualities that make you who you are.    &nbsp;</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education and financial stability of every person in every community.    &nbsp;</li><li>We believe that each United Way community member, donor, volunteer, advocate and &nbsp;</li><li>employee must have equal access to solving community problems.    &nbsp;</li><li>We include diversity, equity and inclusion practices at the center of our daily work.    &nbsp;</li><li>We commit to using these practices for our business and our communities. &nbsp;</li></ul>Position Summary&nbsp;The Major Gifts Officer’s purpose is to increase philanthropic resources to support UWNCNM’s vision through Impact Investors, Tocqueville Society, and Legacy Gift commitments. This role ensures excellent stewardship of high-level donors and manages the cultivation, solicitation, and engagement strategies for individuals capable of significant contributions.&nbsp;&nbsp;Essential Functions and Key Responsibilities&nbsp;<ul><li>Donor Engagement &amp; Fundraising&nbsp;</li><li>Identify, cultivate, solicit, and steward a portfolio of high-capacity donors and prospects for: &nbsp;&nbsp;</li><li>Impact Investors ($2,500+)&nbsp;</li><li>Tocqueville Society ($10,000+)&nbsp;</li><li>Manage multi-year gift strategies and endowment development.&nbsp;</li><li>Evaluate gift opportunities and giving vehicles to align donor interests with organizational needs.&nbsp;</li><li>Collaborate with colleagues to maximize donor engagement and upgrades.&nbsp;</li><li>Donor Cultivation: Engage donors through personalized communications, including phone calls, emails, handwritten notes, and in-person meetings, to understand their philanthropic interests and align them with the organization's mission.&nbsp;&nbsp;</li><li>Strategy and Coordination:&nbsp;&nbsp;</li><li>Develop and manage tailored cultivation plans for priority prospects.&nbsp;</li><li>Record, track, and report on gift intentions and legacy commitments.&nbsp;</li><li>Coordinate with CEO, C-Suite, Director of Major Gifts and Board of Directors on donor strategy and solicitation where appropriate.&nbsp;</li><li>Communications &amp; Stewardship&nbsp;</li><li>Lead development of donor-facing materials (letters, newsletters, brochures, annual reports).&nbsp;</li><li>Ensure excellent stewardship through consistent, strategic outreach and recognition.&nbsp;</li><li>Support event sponsorship solicitation and donor engagement at UWNCNM events.&nbsp;</li><li>Assist with and help plan donor engagement events.&nbsp;</li><li>Internal and External Collaboration:&nbsp;&nbsp;</li><li>Work closely with Investor and Corporate Relations, Community Impact, Finance, and Marketing teams.&nbsp;</li><li>Serve as a resource to colleagues and volunteers to help move prospects to significant giving.&nbsp;</li><li>Maintain strong community visibility and professional presence at external events.&nbsp;</li><li>Data Management: Maintain accurate records of donor interactions and progress in the CRM system, ensuring data integrity and facilitating informed decision-making.&nbsp;&nbsp;</li><li>Performance Analysis: Regularly assess program effectiveness through key performance indicators, adjusting strategies as needed to meet fundraising goals.&nbsp;</li><li>Provide timely updates and appropriate reporting to your supervisor&nbsp;&nbsp;</li><li>Attend (physical presence) staff meetings, trainings and other meetings as required or assigned.&nbsp;&nbsp;</li><li>Performs and completes other duties, initiatives and special projects as assigned. &nbsp;</li></ul>&nbsp;Minimum Requirements - Skills, Abilities, Knowledge, Education and Experience&nbsp;<ul><li>Bachelor's degree&nbsp;&nbsp;</li><li>3 years’ experience with solicitation and maintenance of major gifts fundraising&nbsp;</li><li>Proven success soliciting and stewarding principal and legacy gifts.&nbsp;</li><li>Experience managing high-level volunteers and donor relationships.&nbsp;&nbsp;</li><li>Proficiency in sales, including the ability to identify donor needs, present compelling solutions, and secure funding effectively, contributing to increased revenue and donor satisfaction.&nbsp;</li><li>Excellent communication and interpersonal skills: Proficient in both oral and written communication with the ability to effectively interact with individuals at all levels.&nbsp;</li><li>Delivers information effectively in a variety of formats including letters, memos, analytical reports, and presentations.&nbsp;</li><li>Self-Motivated and team-oriented, able to work independently or as part of a team with minimal supervision. Motivated and enthusiastic with a positive attitude towards collaborative work.&nbsp;</li><li>Highly organized with the adaptability and flexibility to respond to and meet emerging or changing needs and unexpected requests.&nbsp;</li><li>Effective time management skills with the ability to prioritize tasks and meet deadlines.&nbsp;</li><li>Ability to think innovatively and actively participates with teams, offers ideas to enhance organizational processes, and commits to the values of the organization.&nbsp;</li><li>Ability to maintain the highest level of confidentiality while handling sensitive material concerning the organization and other information.&nbsp;</li><li>Demonstrates exceptional persuasive communication skills to influence diverse audiences, employing subtle strategies to guide others while fostering a sense of ownership in proposed solutions. Identifies and engages key decision-makers on critical issues, and effectively leverages networks both within and outside of UWNCNM to achieve organizational goals.&nbsp;</li><li>Contribute to the organizational shared goal of raising funds to support the mission and initiatives.&nbsp;</li><li>Demonstrate a solid ethical framework, exhibiting integrity, accountability, and a strong work ethic that aligns with the organization's values of integrity and trust.&nbsp;</li><li>Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks&nbsp;</li><li>Demonstrate a comprehensive understanding and practical experience with AI, including data analysis, AI driven decision making, and the application of AI tools to enhance operational efficiency and innovation&nbsp;</li><li>Proficiency with technology including multiple videoconferencing software platforms (Microsoft Teams, Zoom, etc.), Microsoft Office Suite including Word, Outlook, Excel and PowerPoint, and basic computer literacy.&nbsp;</li></ul>Salary Range: $60,000 - $70,000 salary per year, based on experience, 32 hours per week FTE (Full Time Employee)&nbsp;&nbsp;Benefits: Full-time employees (FTE) are eligible for health, dental, vision, life, and long-term disability insurance, a 403b retirement plan, flexible spending account, EAP, voluntary insurance programs,tuition reimbursement, volunteer time off, and generous leave time. Part-time employees may be eligible for some of these benefits.&nbsp;&nbsp;Physical Requirements, Work Conditions, and Dexterity&nbsp;United Way of North Central New Mexico is a hybrid workplace. For this position, the schedule combines work from home on Mondays, Wednesdays and Fridays with in-person office attendance within UWNCNM’s office building is required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to work in-office on days other than specified. Additionally, the hybrid work schedule is subject to change to 100% in office work at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;<ul><li>Position is primarily in a standard office environment and requires long periods of sitting at a desk and computer to accomplish duties and to stand for limited periods of time.&nbsp;&nbsp;</li><li>Regular attendance is required in this position.&nbsp;&nbsp;</li><li>Must be able to operate a personal computer at an acceptable rate of speed.&nbsp;&nbsp;</li><li>Must be able to view computer monitors.&nbsp;&nbsp;</li><li>Must have access to reliable internet when working from home.&nbsp;</li><li>Must be able to work occasional early mornings, evenings and weekends including but not limited to attending a variety of meetings and events at UWNCNM and in the community.&nbsp;&nbsp;</li><li>Must have the flexibility to adapt schedule to meet evolving business needs as necessary.&nbsp;</li><li>Must possess a valid New Mexico driver’s license and have daily access to a dependable enclosed motor vehicle, with current auto insurance in your own name or named on the policy, to use to be physically present for in-office workdays and to attend offsite events, meetings, and other work activities.&nbsp;</li><li>Ability to travel to work in a variety of locations throughout north central New Mexico. &nbsp;</li><li>Must be able to lift and/or move up to 20 pounds unassisted and occasionally lift and/or move up to 40 pounds with assistance.&nbsp;</li><li>Must be able to perform the essential functions of the job with reasonable accommodation.&nbsp;</li></ul>&nbsp;Equipment Used&nbsp;PC and standard office equipment including but not limited to telephone, computer, copy machine, printer, scanner, and related equipment.&nbsp;Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering.&nbsp;&nbsp;Location&nbsp;Must be a New Mexico resident and able to commute to the UWNCNM office building in Albuquerque, NM on designated in-office workdays to attend a variety of meetings and events at UWNCNM and in the community. &nbsp;&nbsp;Equal Opportunity Commitment&nbsp;UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.&nbsp;&nbsp;United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.   &nbsp;   This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.&nbsp;&nbsp;HOW TO APPLY:&nbsp;Interested applicants, or if you have additional questions, must supply a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by August 21, 2025. Reference in the subject line: Application for Major Gifts Officer.&nbsp;

United Way of North Central New Mexico

United Way of Central New Mexico

Major Gifts Officer

United Way of the Bluegrass

Director, 211

United Way of Southern Kentucky 211 manages the region’s most comprehensive resource database of health and human services. The 211 Database Specialist plays a key role in maintaining and expanding this database, ensuring individuals and families seeking assistance can quickly and accurately connect with the services they need. By curating and maintaining the UWSK 211 database, this role directly supports the contact center specialists, community partners, and digital platforms that help thousands of residents navigate social services.&nbsp;KEY RESPONSIBILITY AREAS:1. Follow processes that assure the accuracy, consistency, integrity, and timeliness of the database.2. Gather, update, and enter data for new and existing community resources.3. Use excellent grammar and writing skills to encapsulate and describe the details of agencies’ services, eligibility requirements, application process, etc.4. Assist the 211 Director of Operations and the 211 Contact Specialist in keeping up to date with practices for maintaining the resource database and updating the policy and procedures documents as needed.5. Adhere to Inform USA standards, UWSK’s style guide and inclusion policy, and the 211 Human Services Indexing System.6. Conduct routine and annual agency updates, checking for accuracy, consistency, and duplicate entries.7. Review and process agency submissions, ensuring data integrity and accessibility.8. Identify new services and seasonal programming opportunities to expand the database and enhance community support.9. Develop and maintain in-depth knowledge of the database system including but not limited to data entry, reporting, system maintenance, etc.10. Maintain comprehensive knowledge of the taxonomy system used for the resource database.11. Proactively collect updates from agencies, prioritizing high-impact services to meet evolving community needs.12. Engage with agencies to encourage participation in the 211 database and follow up on non-responsive organizations to maintain up-to-date records.13. Provide backup support in the 211 Contact Center as needed.

211 Database Specialist

POSITION SUMMARY Provide comprehensive administrative and operational support to the Individual Development team, including implementation of an annual fundraising drive, solicitation volunteer coordination, data management, and departmental communications. &nbsp; KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Assist with the launch of HFUW’s annual fundraising drive that will support donor retention, renewal, and acquisition of individual donors.</li><li>Support the recruitment and coordination of solicitation volunteers to meet program and participation goals, ensuring timely engagement, clear communication, accurate tracking, and fulfillment of administrative requirements.</li><li>Administer the Individual Development’s prospecting process in partnership with the Technology team to ensure accurate data management, tracking, and identification of giving opportunities.</li><li>Update and maintain the Customer Relationship Management (CRM) system.</li><li>Assist with providing detailed reporting on individual solicitation outputs and outcomes.</li><li>Handle administrative tasks for the Individual Development team mailings, including editing, printing, assembling, and coordination.</li><li>Answer and coordinate inbound communications related to the Development and External Relations team.</li><li>Support the departments’ onsite and offsite events and meetings (scheduling meetings, managing attendance, preparing materials, room setup, and developing meeting minutes).</li><li>Work with the Donor Relations team to ensure timely recognition of donor gifts, to maximize revenue, and enhance donor loyalty.</li><li>Ensure adherence to all organizational policies and procedures, staying informed about updates, and promoting compliance within the team.</li><li>Collaborate with other departments to ensure consistent brand representation.</li><li>Process vendor payment and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.</li><li>Research, order, and track department inventory and supplies.</li><li>Provide back-up support to the Development and External Relations team.</li><li>Stay informed about HFUW’s services, products, and the key issues affecting the communities we serve.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>Associate degree or equivalent combination of experience and education may be considered in lieu of degree. Bachelor’s degree preferred.</li><li>One year of experience in administration and annual fund or development preferred.&nbsp;</li><li>Fundraising, volunteer management, social services, fundraising, or sales experience preferred.</li><li>Ability to engage C-Suite donors and prospects while building and maintaining relationships.</li><li>Public speaking skills with the ability to confidently address large groups preferred.</li><li>Intermediate experience with Microsoft Office required, with advanced experience in Excel preferred.</li><li>Fundraising CRM database experience preferred.</li><li>Customer service skills and experience required.</li><li>&nbsp;Ability to edit, complete, and assemble reports.</li><li>Attention to detail and accuracy.</li><li>Excellent analytical skills.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision required.</li><li>Strong communication skills, both written and orally, required.</li><li>Strong interpersonal skills to understand and respond effectively to the needs and interests of potential donors and clients.</li><li>Strong proofreading skills required.</li><li>Ability to utilize critical thinking and problem-solving skills.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Occasionally bending, stooping, or kneeling.</li><li>Occasionally lifting and moving items weighing up to approximately 30 pounds.</li><li>Occasionally ascending or descending stairs, ramps, and the like.</li><li>Occasionally traveling to the office or offsite location.</li></ul>WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>Occasionally working in an outdoor environment with high or low temperatures.</li><li>Occasional early mornings, evenings, and weekend hours.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

 Coordinator, Development

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

Director of Facilities and IT

United Way of Greater Cincinnati (UWGC) has an immediate opening for Senior Program Manager who will play a pivotal role in driving and managing cross-functional initiatives to further our mission. You will be responsible for overseeing the successful delivery of projects, assessing capacity issues, and improving processes across the organization.
Key Areas of Responsibility:
Drive and Manage Cross-Functional Deliverables:
<ul><li>Lead and facilitate cross-functional teams to ensure the successful planning, execution, and delivery of projects and programs.</li>
<li>Collaborate with team members and stakeholders to identify project goals, objectives, and key performance indicators (KPIs).</li>
<li>Develop and maintain project plans, timelines, and regularly communicate progress to stakeholders.</li>
</ul>Risk Management:
<ul><li>Identify potential risks and issues related to project delivery and capacity constraints.</li>
<li>Develop and implement risk mitigation strategies to ensure successful project outcomes.</li>
</ul>Evaluate Capacity Issues:
<ul><li>Assess the organization's capacity and resource allocation to ensure efficient project execution.</li>
<li>Identify potential resource gaps or bottlenecks and work with leadership to address them.</li>
<li>Develop strategies to optimize resource allocation.</li>
</ul>Identification of Process Issues/Breakdowns and Development of New SOPs:
<ul><li>Analyze existing processes and workflows to identify areas of inefficiency, bottlenecks, or breakdowns.</li>
<li>Collaborate with teams to develop and implement new standard operating procedures (SOPs) and best practices to streamline operations.</li>
<li>Continuously monitor and evaluate the effectiveness of new SOPs, making improvements as necessary.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Build and maintain strong relationships with key stakeholders, including staff, volunteers, donors, and external partners, when applicable.</li>
<li>Provide regular updates to leadership and stakeholders on project status, risks, and opportunities.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of 7 plus years of proven experience in program management, business operations, or a related role.</li>
<li>Demonstrated proficiency in Microsoft Office/Teams; SCRM experience preferred.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Innovative thinker with a track record of translating strategic thinking into inclusive actions plans and results.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Extended viewing of computer monitors.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Salary starting $75,000 annually plus competitive benefits package.
Applicants should apply by Thursday, October 12, 2023, via the link below:
<a href="https://jobapply.page.link/axFfP" target="_blank">https://jobapply.page.link/axFfP</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Senior Program Manager

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Front Desk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the front desk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
<ul><li>Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.</li>
<li>Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.</li>
<li>Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.</li>
<li>Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.</li>
<li>Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.</li>
<li>Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.</li>
<li>Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.</li>
<li>Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.</li>
<li>Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.</li>
<li>Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.</li>
<li>Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.</li>
</ul>Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul><li>High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.</li>
<li>Two years previous office or front desk experience preferred.</li>
<li>Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.</li>
<li>Work requires typing, editing, and proofing general business correspondence and preparing reports.</li>
<li>Position requires excellent organizational, and strong interpersonal and communication skills.</li>
<li>Ability to lift 20 pounds is required.</li>
<li>Extended viewing of computer monitor.</li>
<li>Position hours – workday is 8 hours typically between 8:00 a.m. – 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.</li>
</ul>COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
<a href="https://jobapply.page.link/4Exv2" target="_blank">https://jobapply.page.link/4Exv2</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

9 Administration / Customer Service Full time Jobs