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Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.<h2>Our Values:</h2><ul><li>Teamwork - We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused - We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>Oversee the call center program components of quality management and training to meet the goals of innovation and excellence in service delivery for 988 and in collaboration of the 211 team. The Training and Quality Assurance Manager will serve as a vital member of the 988 team and will help to develop, implement, and monitor all quality management initiatives and deliverables for the 988 program with consideration of each call center helpline, including information, referral and support of veterans. The position will monitor the 988 program’s compliance with national standards, policies and procedures.&nbsp; The position will provide and coordinate behavioral health training.&nbsp;This role will collaborate with mobile response teams and 911 to improve the quality of service delivery.Key Responsibilities and Essential Functions &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Develop, implement and oversee internal professional staff training:<ol><li>In collaboration with Director of 988 &amp; Crisis, develop, implement and oversee internal Quality Assurance program.</li><li>Primary presenter of trainings teaching about best and evidence-based behavioral health practices, standards, and the culture and values of the program.</li><li>Create and deliver quality training to staff based upon quality improvement strategies that inform and connect practice, training, and produce outcomes in line with program goals.</li><li>Support programs across the Helpline Center by providing high quality consultation and training in defined areas of need.</li><li>Support use of evidence-based programming and training throughout the organization to promote successful implementation.</li><li>Become a certified trainer in (but not limited to) ASIST, MHFA, QPR.</li><li>Review 988 contact interactions (phone, text, email, and chat) to determine appropriateness of interventions, level of care and overall interventions provided by Helpline Center staff, to recommend and support interventions for case-specific and/or systemic improvement strategies.</li><li>Assist 988 and 211 Supervisors in communicating with staff on standards and goals set forth by quality improvement and strategic efforts as needed.</li></ol>&nbsp;Respond to 988 calls/texts/chats:<ol><li>Provide evidence-informed brief supportive counseling, crisis intervention and suicide prevention support to callers and/or chat/text visitors who are in emotional distress</li><li>Conduct assessments in accordance to program policies &amp; procedures</li><li>Utilize resource referral database to provide information and referral assistance to callers seeking mental health and substance abuse services</li><li>Provide follow-up to high-risk callers reporting suicidal and/or homicidal thoughts and behaviors</li><li>Manage interactions to ensure appropriate level of support is provided in efficient manner</li><li>Accurately and efficiently document client interactions</li><li>Serve as a supervisor in the weekend rotation throughout the calendar year and during at least one major holiday of the year.&nbsp;Assist with filling in for 988 supervisors on vacation.</li><li>As part of 988 management team, there will be involvement with outreach, the development of formal relationships between partners (911, Mobile Response Teams, peer support orgs, and behavioral health providers) to maintain continuity of care<ol><li>Develop relationships with 911, MRT, mental health providers and mobile crisis teams to educate and inform them on 988 processes and procedures.</li><li>Contribute to the development and implementation of processes and procedures for 911/988 agency coordination.</li><li>Identify areas of opportunity to increase coordination between 988,911, and mental health partners.</li></ol></li><li>Develop, implement and oversee internal continuous quality improvement data reports<ol><li>Collaborate with data analyst and 988 director, to build data reports as required that provide quality analysis of the 988 program</li><li>Analyze data to understand where program improvements can be implemented</li><li>Work in partnership with the IT department in the development of reports from the phone system and call management system</li></ol></li></ol>Experience/Qualifications:<ul><li>Bachelor’s or Master’s degree in social work, sociology or related field preferred.&nbsp;</li><li>Crisis, Screening and Suicide prevention work experience highly desirable.</li><li>Minimum 3 years’ experience in the human services, social work, or customer services field required</li><li>Experience administering quality assurance programs preferred</li><li>Experience training and providing performance feedback</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records.</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills.</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Ability to problem solve multifaceted difficulties</li><li>Experience with behavioral health/crisis&nbsp;situations</li><li>Strong oral and written English language&nbsp;skills</li><li>988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described below. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.&nbsp;

United Way of Northeast Florida

Northeast Florida

Quality Assurance and Training Manager

Page 1 of 2 
 


Job Description 
Position Title Community Investments Manager 

Department Operations Reports To – Community 
Investments Assistant Director 

FLSA Status – Exempt Classification – Full Time UWW Code - 


Position Summary 
The Community Investments Manager supports the Community Foundation and United Way of Volusia-
Flagler Counties’ (CF UWVFC) strategic investment efforts. The goal of this position is to support the 
organization’s ability to drive positive change by strategic investments in the community through 
grantmaking and grant management. United Way professionals should exhibit core competencies: 
mission-focused, relationship-oriented, collaborator, results-driven and brand-steward. 
 
Duties and Responsibilities 
Business Acumen &amp; Strategic Direction 

 • Write, and manage grant opportunities that align with the CF UWVFC’s strategic 
investment goals. 

 • Prepare and submit reporting for grants and contracts as required. 
 • Share internal reporting to inform and communicate impact of investments. 
 • Steward non-profits through grant application, award process, and follow up reporting in 

CRM system. 
 • Oversee 2-1-1 database including updates and referrals including Publix Emergency Fund. 
 • Management of the Volunteer Income Tax Assistance Program to include 

communications with Internal Revenue Service, Site Coordinators and volunteers and 
budget management. 

Outward Turning 
 • Maintain strong relationships with non-profits, funding agencies and partners. 

 
Talent Management &amp; People Development 

 • Receive and provide feedback in a constructive way. 
 
Operational Planning &amp; Execution 

 • Support events as needed. 
 • Other duties as assigned. 


 
Qualifications 


Page 2 of 2 
 

 • Bachelor’s degree in a related field OR four years of relevant work experience. 
 • Exceptional interpersonal skills with the ability to communicate the key stakeholders, 

peers and staff. 
 • High degree of professional integrity to deal ethically with confidential information. 
 • Ability to work under minimal supervision. 
 • Excellent computer skills (minimum of Microsoft software programs) and attention to 

details and deadlines. Experience working with a customer relationship management 
system. 

 • Possess a valid driver’s license and have use of insured motor vehicle. 

Preferred 
 • Grant writing and grant and contract management experience. 

 
Working Conditions &amp; Physical Requirements 
Work is carried out in a controlled, agreeable environment as generally represented by normal office 
conditions. Employees may be required to assist with or attend various offsite events related to programs 
or fund raising that are scheduled evenings and/or weekends. These events may require several hours on 
your feet and assisting with heavy lifting and carrying. 

 
Direct Reports- None 
 
Salary Range- $40,000-$45,000 Annually 
 
United Way of Volusia-Flagler Counties is an Equal Opportunity Employer. It is the organization’s policy to abide 
by all laws pertaining to fair employment practices and to not discriminate against any employee or applicant for 
employment because of age, race, color, religion, gender identification, sexual orientation, national origin, handicap 
or disability, or marital or veteran status. 
 
 
Date last reviewed/revised: November 27, 2024

Community Foundation & United Way of Volusia-Flagler Counties

United Way of Volusia-Flagler Counties ES

United Way of Volusia-Flagler Counties, Inc.

Community Investments Manager

Position DescriptionPosition Title: Community Partnership School DirectorSupervisor: Vice President, Community Partnership SchoolsClassification: Full Time, ExemptSalary Range: $48,000-$55,000Location: Lee, Hendry, Glades CountiesApplication Deadline: December 13, 2024, 4:00pmSubmit Cover Letter and Resume: <a href="mailto:Angela@UnitedWayLee.org" target="_blank">Lisette@UnitedWayLee.org</a>About United Way of Lee, Hendry, and Glades:United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer driven organization dedicated to improving the qualityof life for all people in our community. This is accomplished through fundraising, fund distribution (90+ partners),community building, volunteer advancement, and information and referral. UWLHG is a $20 million nonprofit socialservices organization, with 80 employees in five locations with the main campus being located at 7273 ConcourseDrive, Fort Myers, FL. The majority of funding is from private donations although UWLHG also receives local, state, andfederal grants.Position Summary:Guides high-quality program development, implementation, and management of the Community Partnership Schools.Develop and nurture positive relationships with school administrators and relevant community agencies tooperationalize the partnership, as well as work closely with the University of Central Florida support staff to monitor,report, and meet outcomes of the Community Partnership School grant.Essential Functions1. Participate in strategic planning with University of Central Florida, and community partners including FloridaGulf Coast University, Lee Health, and The School District of Lee County.2. Identify, develop, and implement exciting and engaging programming that supports the collective vision ofcommunity schools.3. Develop and market programs that aim to increase educational opportunities and social connections for thestudents, as well as their families.4. Develop and enhance parent involvement in class activities, connecting them with resources whenappropriate.5. Identify providers for health care, translation service, after school programming, etc.6. Negotiate local collaborative service agreements and contracts within conjunction with school leadership.7. Oversee that the Community Partnership School program meets all licensing, contractual, quality managementand outcome standards and requirements, in partnership with the University of Central Florida.8. Develop and regularly monitor the budget of each funding source and corresponding service areas.9. Coordinate billing and budgeting with the United Way Finance Department.10. Implement and manage the evaluation and reporting of data from each of the service areas.11. Represent the community school at pertinent meetings / functions.12. Attending trainings and site visits as required.13. Direct contract management activities for program and develop plan for sustainability.14. Participate in fundraising and grant writing activities.15. Participate in the quality improvement process and conduct performance evaluations.16. Recruit, hire, train and supervise Community Partnership School program staff.17. Develop procedures and policies as needed.18. Provide monthly updates of the Community Partnership School for Community Impact to present at themonthly Board of Directors meetings.19. Supervisory Responsibilities: Oversee the Community Partnership School staff, volunteers, and interns. Maintainconfidentiality and adhere to HIPAA regulations.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities,duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities maychange at any time with or without notice.Education, Skills, and Experience: • Master’s degree in a Human Services-related field from an accredited college or University preferred. • Minimum of five (5) years' experience in children’s services, education, or community health, with two (2) yearsin program development and administration. Knowledge of volunteer management, community relations, andproject management. • Interpersonal: Excellent active listening, interpersonal, and cultural diversity skills. Strong problem-solving, criticalthinking, prioritization, and judgment abilities. • Communication: Proficient in business writing, report preparation, and public speaking. Able to presentinformation and respond to diverse groups, including employees, managers, and senior leaders. • Technical: Proficient in MS Office and database programs. • Administrative: Strong operational and organizational skills. • Preferred: Local experience with the School District of Lee County and/or school administrators. Experience incommunity engagement.Licenses: Valid Florida Driver’s License with a driving record that meets our insurance guidelines.Physical Requirements &amp; Working ConditionsPhysical Demands: The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. While performing the duties of this job, theemployee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required touse finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee mustfrequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may beadditional physical requirements associated with department meetings/events. Specific vision abilities required by thisjob include close vision, distance vision, depth perception and ability to adjust focus. Requires talking, hearing, andvisual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsitemeetings, or event locations within Lee, Hendry, or Glades County.Work Environment: The work environment characteristics described here are representative of those an employeeencounters while performing essential functions of this job. Reasonable accommodation may be made to enableindividuals with disabilities to perform the essential functions. This job operates in a professional office environment,including occasional off-site venues, and outside event areas in various weather conditions. This role routinely usesstandard office equipment such as computers, phones, and photocopiers. This is a full-time position. Days and hours ofwork are Monday through Friday, typically 8 a.m. - 5 p.m. Evening and weekend events may be required as job dutiesdemand.United Way is an equal employment opportunity employer and does not discriminate against any person because ofrace, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protectedby law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities,and all employment actions. United Way will make reasonable accommodations for qualified individuals with knowndisabilities unless doing so would result in undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program.Level II background screening will be conducted because of the nature of the position. Applicants may be asked totake an online skills assessment.UWLHG is an exceptional workplace that can provide you with: • Opportunity to work with smart, passionate and enthusiastic team members and volunteers • Working with diverse staff and other constituents • Culture of high-performance expectations and accountability • Exciting and challenging work • Opportunity to help solve the community’s toughest problems • Competitive pay that is commensurate with demonstrated successful performance and experience • Paid Health and Dental Insurance for employee, 401k, and Monthly Accrued PTO

United Way of Lee, Hendry, Glades

Community Partnership School Director 

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul> Purpose of Position:The Manager, Mission United is responsible for the success of Mission United Northeast Florida. United Way of Northeast Florida (UWNEFL) serves as the backbone agency for the initiative. Mission United aims to assist military personnel as they reacclimate to civilian life by providing care coordination to connect them to programs and services to assist them with critical health and human services. The manager will support the implementation of the Mission United care coordination model.&nbsp; Additionally, this position will support Veteran Care Coordinators who provide resources and track clients and their outcomes. The manager will work with an established group of stakeholders who Mission United uses to connect veterans to health and human services.&nbsp;Key Responsibilities and Essential Functions:<ul><li>In collaboration with United Way leadership, manage program operations for Mission United.</li><li>Manage, develop, and guide Veteran Care Coordinators in serving veterans in need of support.&nbsp;</li><li>Manage a subset of program deliverables assisting the program reach certain program outcomes.&nbsp;</li><li>Foster a productive, positive, and supportive team atmosphere.&nbsp;</li><li>Proactively participate in cross department efforts that support the overall success of Mission United and United Way.&nbsp;</li><li>Maintain accurate records of care coordination activities and outcomes, and prepare reports on program performance for senior management.</li><li>Develop and implement care coordination strategies to ensure seamless transitions between different levels of care.</li><li>Assist the program in reaching contract deliverables and remaining in compliance with various partners and funders.&nbsp;</li><li>Monitor and evaluate care coordination activities, problem solving, and making necessary adjustments.</li><li>Represent Mission United in the community through external outreach with supporters and partners.</li><li>Conduct other duties/ tasks as assigned by the Vice President of Community Impact for the success of the Mission United program.</li></ul>Experience/Qualifications:<ul><li>Minimum three years of experience serving military/veteran populations in human, social service, and or nonprofit settings.</li><li>Three to five years of military experience required</li><li>Bachelor’s degree required.</li><li>Previous experience leading staff and or volunteers preferred.</li><li>Strong interpersonal skills that support productive relationships with United Way staff, administration, volunteers and community organizations.</li><li>Proficient in analyzing program data.</li><li>Excellent communication skills- written and verbal.</li><li>Knowledge of community resources in Northeast Florida desired.</li><li>Knowledge of and experience with the Veterans Administration (VA) as well as VA services and benefits preferred</li><li>Skills in managing grant deliverables and expenses</li><li>Proficient in using Microsoft Office Suite and other related computer programs.</li><li>Ability to work effectively on site and in virtual environments.</li><li>Ability to work effectively under stress and maintain productivity and composure under pressure</li><li>Comfortable working in a fast-paced environment</li><li>Ability to use good judgment and assessment techniques</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening</li><li>Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance.&nbsp;</li></ul><ol><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community.</li></ol>Compensation and Benefits:<ol><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ol>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

Manager, Mission United

Salary Range: $40,000-$58,585.28 annuallyBenefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Specialist, Family Engagement EHS CCP to join our team. As Specialist, Family Engagement EHS CCP you will build relationships with the enrolled families of their assigned caseload to support program foundations, program impact areas, family engagement outcomes, and child outcomes. The Family Engagement Specialist will coordinate the development of the annual community assessments.UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.Principal Duties and Responsibilities:<ul><li>Maintain a caseload of 40-48 families at a time while serving as the Family Engagement Specialist (FES) at assigned Early Head Start-Child Care Partnership (EHS-CCP) sites.</li><li>Implement and follow the Head Start Parent, Family, and Community Engagement (PFCE) Framework to enhance and coordinate program services to increase family engagement and collaboration.</li><li>Create partnerships with families to promote parent-child relationships and family well-being.</li><li>Support family’s safety, health, financial stability, life goals and aspirations, and develop individual plans to support family’s goals.</li><li>Respect and respond appropriately to the culture, language, values, and family structures of each family served.</li><li>Enhance parent-child relationships and support parent’s roles as the first and lifelong educator of their children.</li><li>Support families in being active program participants and in following program policies and requirements to build personal responsibility (such as child assessments, health documents, parenting programs, etc.).</li><li>Educate parents on Policy Council and other available committees and community opportunities that will promote parent leadership and advocacy, along with supporting families as they engage in volunteering.</li><li>Recruit families and assist in completing applications and obtaining subsidies for the Early Learning Coalition – School Readiness program.</li><li>Complete home visits to client/family residences for enrollments, due to absenteeism, or child safety/well-being concerns.</li><li>Provide social/emotional support to families and referrals to proper services in crisis situations.</li><li>Facilitate network/group activities and monthly events for your caseload that support family’s strengths, interests, and needs.</li><li>Support families in using community resources that enhance family’s well-being and children’s learning and development.</li><li>Act as a member of a comprehensive service team so that family service activities are coordinated and integrated throughout the program. Serve as the main communication link between families and other program staff.</li><li>Assist with planning, development and implementation of goals and Early Head Start Performance Standards, with team members, site staff and family members to facilitate a seamless system of program delivery.</li><li>Ensure compliance with Early Head Start Performance Standards. Assist team members, site staff, and caseload with the planning, development, and implementation of goals, Performance Standards, and EHS-CCP Policies to facilitate a seamless system of program delivery.</li><li>Implement and maintain (through Child Plus data tracking software and other tracking systems) a monitoring system to ensure all procedures as stated in the Head Start Program Performance Standards under Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) are met.</li><li>Work in collaboration with site director to fill enrollment vacancies as needed at the individual sites; take responsibility in the recruitment, collection, and screening of applications and subsequent enrollment of children and families.</li><li>Analyze causes of absenteeism when average daily attendance falls below 85% and, in collaboration with others, develop an improvement plan.</li><li>Become knowledgeable in the use of Child Plus for the management and documentation of all work done with children and families.</li><li>Responsible for monthly tracking and producing required reports for the Program Information Report data relevant to the Family Engagement service area.</li><li>Collect and analyze information to find new solutions to challenges as part of ongoing monitoring to continuously improve services.</li><li>Maintain confidentiality in all service areas.</li><li>Participate actively in opportunities for continuous professional development.</li><li>Actively advocate for the needs of children and families as it pertains to the EHS-CCP program.</li><li>Actively participate in the Reflective Supervision process.</li><li>During the first 18 months of employment, complete Family Engagement Credential</li></ul>RequirementsEducation Requirements: Bachelor’s Degree in Human Services or related area. Master’s degree preferred. 15 Professional Development (In-Service) hours per year, including CPR.Experience Requirements: Requires knowledge and experience in data collection and information processes and systems along with general knowledge of policy and procedure compliance. Experience with enrollment data gathering and analysis; knowledge of Head Start performance standards, philosophy and mission desirable.Technology Requirements: Advanced computer literacy including, database management,spreadsheets, word processing, and e-mail. Knowledge of modern web browsers.Other Essential Knowledge/Skills: Excellent communication skills, written, verbal; Excellent interpretation and problemsolving skills; demonstrated ability to interpret policies and regulations, and to appropriately answer questions. Knowledge of Head Start performance standards, philosophy and mission desirable. Demonstrated ability to interpret policies and regulations, and to appropriately answer questions. Ability to work in a professional manner, both independently and with others in a team environment.Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

United Way Miami

Specialist, Family Engagement EHS CCP (3 Wks PTO)

Salary Range: $42,630-$45,675 annuallyHybrid Schedule: 2 days from home and 3 days on-site &nbsp;Benefits (The Good Stuff)<ul><li>Exempt (Salary): 3 WKS+ Vacation Paid*</li><li>12 Paid Holidays</li><li>12 PTO Paid Days</li><li>Competitive Health Benefits Package</li><li>Wellness Program Reimbursements up to $50/month</li><li>Short Term Disability at NO COST</li><li>Life Insurance &amp; AD&amp;D 2X Annual Salary at NO COST</li><li>Employee Assistance Program</li><li>Retirement Plan UP TO 6% Employer Funding</li><li>Professional Development Opportunities</li><li>Discounted On-Site Early Childhood Care</li><li>Tuition Assistance for Early Education Degree</li><li>Free Monthly Transit Card</li></ul>*Vacation amounts may vary based on roles, schedules, and years of serviceHelp us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!United Way Miami, Inc. is hiring a Development Associate to join our team. As Development Associate you will collaborate closely with the fundraising team to create and implement an annual donor relations plan for their limited portfolio, ensuring that our engagement with donors is meaningful and impactful. The ideal candidate will be detail-oriented, proactive, and possess strong communication skills.UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.Principal Duties and Responsibilities:Key Responsibilities:<ul><li>Manage a limited Account Portfolio to include goal setting, donor stewardship and cultivation, individual solicitations.</li><li>Responsible for developing campaign and donor communications.</li><li>Employee Giving Campaign Planning and Execution:</li><li>Collaborate with fundraisers to develop and execute the process that consists of but not limited to campaign strategizing, volunteer recruitment, training, and management; individual and group solicitation; individual and account cultivation, management and customer service; active promotion of corporate giving, individual giving, Leadership giving, planned to give, volunteerism, United Way Signature Event Fundraising, Community Connections, and labor participation.</li></ul>Donor Management:<ul><li>Oversee donor relations efforts, building and maintaining relationships with the United Way’s donors.</li><li>Utilize Andar software to track donor engagement and activities effectively.</li></ul>Data Management:<ul><li>Strategically implement reports into the fundraising approach, utilize United Way’s customer relationship management tool, Andar, and maintain data quality and integrity.</li></ul>Administrative Support:<ul><li>Provide comprehensive administrative support related to donor relations, including drafting correspondence, scheduling meetings, and conducting research as needed.</li></ul>Donor Communication:<ul><li>Respond promptly to donor inquiries via phone and email</li></ul>RequirementsEducation Requirements: Bachelor’s degree in a relevant field or equivalent experience in nonprofit development, fundraising, or donor relations.Experience Requirements: Two to three years in nonprofit, donor relations/fundraising experience.Technology Requirements: Experience with donor management software (e.g., Andar) is preferred. Proficient in Microsoft Office Suite and other relevant tools including modern web browser.Other Essential Knowledge/Skills: Strong interpersonal and communication skills, both verbal and written. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Strong organizational skills and attention to detail.Contacts: Internal. Communicate with all levels of the organization to exchange information, collect information, solve problems, negotiate solutions and cultivate relationships. External. Communicate with volunteers, donors/contributors, general public, vendors, and United Way agencies to exchange information, collect information, solve problems, negotiate solutions and cultivate relationships.Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

Development Associate-Hybrid

UNITED WAY OF SOUTH HAMPTON ROADS 
Coordinator, Hope &amp; Healing Coalition 

 
Title: Coordinator, Hope &amp; Healing Program ($50,000- $55,000) 
Department: Community Impact 
Report To: Director, Healthy Communities 
Date Created: November 2024 

 
 
Why Work for United Way 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you’ll work in a fun and supportive environment where every day is 
a new opportunity to make a difference. If you talk to our employees, the single trait we all have 
in common is passion. We work hard because we love what we do, and we know how much our 
community needs us. Plus, we offer excellent benefits and opportunities for advancement. If you 
want to be great while doing good, join the United Way team. 
 
Objectives &amp; Expectations 
United Way improves lives by mobilizing the caring power of communities to advance the 
common good and to help all residents thrive. We all benefit when a child succeeds in school, 
when someone finds a job that sustains a family, or when more people get quality, affordable 
healthcare. United Way endeavors to drive measurable impact by focusing and accelerating our 
current agenda centered around economic mobility, education, and health initiatives while 
remaining responsive to community needs with flexibility to respond to critical needs and crises. 
 
On November 22, 2022, the City of Chesapeake and the larger Hampton Roads community 
suffered a great tragedy at Walmart Store #1841, resulting in the loss of seven lives. This event 
catapulted our area and its residents into a place of crisis, which requires short- and long-term 
coordinated responses. One of our key action steps was the establishment of the “Hope &amp; 
Healing Coalition”, to address community violence. 
 
A “coalition” is a union of people and organizations working to influence outcomes on a specific 
problem. Coalitions are useful for accomplishing a broad range of goals that reach beyond the 
capacity of any individual member organization. These goals range from information sharing to 
coordination of services, from community education to advocacy for major environmental or 
policy (regulatory) changes. Working closely under the guidance of the Director of Healthy 
Communities, The Hope &amp; Healing Coalition Coordinator will liaise with Coalition members and 
grantees to offer continuous support and put them on a path to success, which has the following 
stages: (1) “Before You Build It”; (2) “Build It”; (3) “Make It Work”; and (4) “Sustain It”. 
 
 
 
 
 


 
Commitment to diversity, equity &amp; inclusion 
We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are. 
We welcome that every person brings a unique perspective and experience to advance our 
mission and progress our fight for the health, education, and financial stability of every person in 
every community. 
We believe that each United Way community member, donor, volunteer, advocate, and 
employee must have equal access to solving community problems. 
We strive to include diversity, equity, and inclusion practices at the center of our daily work. 
We commit to using these practices for our business and our communities. 
 
Cultural Competence The Hope &amp; Healing Coordinator adapts a lens of cultural competency 
that conveys empathy, support, and an understanding of the people he/she works with both 
internally and externally. This competency helps to build trust and effective engagement, build 
stronger relationships, expand our organization’s reach, and more effectively and respectfully 
engage with people regardless of background. 
 
Core Competencies are characteristics that all employees are expected to exhibit as a member 
of the UWSHR team. These include: 

 • Mission Focused: The top priority is creating real social change that leads to 
better lives and healthier communities. 

 • Relationship Oriented: Understands that people come before process and is 
astute in cultivating and managing relationships toward a common goal. 

 • Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through meaningful 
engagement. 

 • Results Driven: Dedicated to shared and measurable goals for the common good; 
creating, resourcing, scaling, and leveraging strategies and innovations for broad 
investment and impact. 

 • Brand Steward: Understands his/her role in growing and protecting the reputation 
and results of the organization, and thus, the greater network. 

 
Key Accountabilities 
 
1) Work closely with the Director of Healthy Communities to run coalition convenings, while 

developing and monitoring logic models, data analysis plans, and timelines. 
2) Develop checklists and tools, maintain the coalition’s vitality and evaluate its effectiveness as 

it evolves. 
3) Manage and conduct Mental Health First Aid and trauma focused trainings provided to the 

community. 
4) Attend community events in-line with hope and healing programs. 


Essential Duties and Responsibilities 
 

Administrative 
 

 • Establish key contractual documentation (and templated documentation where 
possible) with the support of department leadership and operations, including grant 
agreements, government agency contracts, and consultant contracts as related to 
Hope and Healing or other health related agreements. 

 • Collect and group CI department contact information and lists as related to 
partnerships and participation on committees and coalitions. 

 • Attend meetings; record, prepare, and distribute minutes in support of all Hope and 
Healing Coalition, and other health related initiatives and programs. 

 • Conduct pre-post surveys as needed. 
 
Community Collaboration 

 • Convene Hope and Healing coalition, disseminating materials prior to meetings, and 
communicating with coalition members between meetings. 

 • Refine the coalition’s purpose, vision, and mission, after receiving stakeholder 
input. 

 • Assist coalition members with developing and monitoring logic models, data analysis, 
reports, and timelines related to programs and funding. 

 • Maintain the coalition’s vitality and evaluate its effectiveness. 
 • In partnership with Community Impact leadership, liaise with local government 

officials on gun violence and other health-related topics as needed. 

Data, Research &amp; Reporting 
 

 • Advance agencies’ capacity to measure results as well as the United Way’s ability to 
document and communicate shared measures. 

 • Take a lead role in ensuring effective and accurate collection of data and helping to 
streamline organizational reporting processes on a continuous basis. 

 • Assist with the collection of financial status and data to support reporting 
requirements as related to grant funded requirements. 

 
Program Development &amp; Implementation 
 

 • Engage partners through facilitated convenings and training to set and achieve systems-
level goals across investment focus areas. 

 • Ensure that processes related to funding requests are completed; provide technical 
assistance in grant management systems as needed. 

 • Communicate with recipient organizations regarding funding requests, and reporting 
deadlines, etc. as needed. 


Marketing and Resource Development and Outreach 
 

 • Support the development of successful proposals and can gather support, people, and 
resources required to back programs and projects that advance health and violence 
intervention strategies. 

 • Work effectively with Resource Development and Marketing teams to develop and 
communicate compelling messages to collaborating partners, and to the larger 
community utilizing various media. 

 
Work Demands &amp; Environment 
 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp. 
 • Ability to clearly and concisely express and exchange detailed information and ideas 

to others accurately via spoken word 
 • Exert up to 20 pounds of force occasionally and/or a negligible amount of force 

frequently to lift, carry, push, pull or otherwise move objects. 
 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, 

computer terminal characters, transcription, and other similar objects at distances 
generally close to the eyes. 

 • The worker is subject to a variety of inside environmental conditions that may occur in 
an office, a private home, or elsewhere in the community including temperature 
variations, unpleasant odors, and potential allergens. 

 • Although inside work is the standard, it is required that the individual be able to travel 
and may be exposed to a variety of weather conditions. 


Key Skills Requirements 
 • Background in social work, psychology, family services, or education highly desired. 
 • Familiarity with asset-based approaches to community development, volunteerism, and 

corporate philanthropy. 
 • Demonstrated experience with group facilitation and working with and managing staff 

and/or volunteers to plan and implement community-based initiatives with specific 
deliverables and demonstrable outcomes. This includes an ability to inspire, organize, 
convene, and lead groups, build consensus, and collaborate with diverse stakeholders. 

 • Project management skills with the ability to problem-solve, prioritize, delegate, and 
create systems and processes. 

 • Experience in collective impact and working with service organizations, with the ability to 
build and sustain productive relationships with diverse individuals, groups, organizations, 
and communities. 

 • Excellent analytical ability and superior problem-solving skills. 
 • Excellent communication, interpersonal, listening, writing, and facilitation skills. 
 • Ability to take concepts from initiation to completion with minimal supervision. 
 • Microsoft Office skills and experience required. 


 • Commitment to excellence and the mission of United Way. 
 
Work Demands &amp; Environment 

 • Ability to stoop, lift, finger – for example pick, pinch, or type and grasp. 
 • Ability to clearly and concisely express and exchange detailed information and ideas to 

others accurately via spoken word 
 • Exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently 

to lift, carry, push, pull or otherwise move objects. 
 • Ability to inspect and analyze figures, accounting items, written materials, newsprint, 

computer terminal characters, transcription, and other similar objects at distances 
generally close to the eyes. 

 • The worker is subject to a variety of inside environmental conditions that may occur in an 
office, a private home, or elsewhere in the community including temperature variations, 
unpleasant odors, and potential allergens. 

 • Although inside work is the standard, it is required that the individual be able to travel and 
may be exposed to a variety of weather conditions. 


Interested? Please send your cover letter and resume to <a href="mailto:humanresources@unitedwayshr.org" target="_blank">humanresources@unitedwayshr.org</a>. We 
will continue accepting applications until the position is filled. 
 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, 
and abilities described above are representative of those that must be met by an employee to successfully perform the essential 
functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, 
and requirements be interpreted as all-inclusive.

Coordinator, Hope & Healing Program

Title: 
Department: 
Report To: 
Date Created: 

Major Gifts Officer ($65,000-$75,000) 
Resource Development 
Senior Major Gifts Officer 

2024 

 
UNITED WAY OF SOUTH HAMPTON ROADS 

Major Gifts Officer 
 

Why Work for United Way 
Do you want to leave work every day knowing that you made an impact? At United Way of South 
Hampton Roads (UWSHR), you'll work in a fun and supportive environment where every day is a new 
opportunity to make a difference. If you talk to our employees, the single trait we all have in common is 
passion. We work hard because we love what we do and we know how much our community needs us. 
You'll learn from some of the best in the business and be constantly challenged in an ever-changing 
industry. Plus, we offer excellent benefits and opportunities for advancement. If you want to be great 
while doing good, join the United Way team. 

If you are motivated, hard-working and passionate, United Way may be the perfect place for you. 
Successful candidates will have experience creating and fostering connections to aligns the interests of 
donors with the needs of our community. You must be able to communicate effectively with your team, 
manage details with ease, and provide excellent internal and external customer service. 

 
Objectives &amp; Expectations 
Reporting to the Senior Major Gifts Officer, the Major Gifts Officer (MGO) will manage a portfolio of high 
level current and prospective donors and will be expected to identify, qualify, cultivate, solicit and 
steward these individuals and corporations. The MGO is expected to spend time in the field meeting 
and interfacing with key constituents and prospects in order to identify capacity with a goal of increasing 
the number of new donors and elevating current donors to greater gift levels. This successful candidate 
needs to be a forward thinking, experienced fundraising professional who can be a highly collaborative 
member of the Resource Development team and close partner to our outstanding volunteers and 
executive leadership teams. 

 
Core Job Responsibilities 

 Work closely with the Senior Major Gifts Officer to determine key metrics, accountability and 
reporting mechanisms aligned with performance, and set goals toward growth 

 Successfully manage a portfolio of high-level donors 
 Develop a specific strategy to continually identify, cultivate and solicit prospects capable of 

making major gifts to the organization 
 Assist the CEO, CDO, and Senior Major Gifts Officer in strategic relationship building 
 Ensure all donors receive appropriate, prompt acknowledgement and updates on their giving 
 Support and attend United Way events 
 Recruit and manage volunteer leaders 

Network and actively promote United Way at community events 
Other duties as assigned 


 
Key Metrics 

Complete 16 face-to-face meetings and 60 meaningful interactions per month 
Manage portfolio of 80+ donors 
Increase portfolio donor giving by 10% 

 
Key Skills Requirements 

Bachelor's Degree 
 (+) years of fundraising experience 
 Ability to handle complex situations with tact and poise, appropriately representing the UWSHR brand 
 Successful experience in developing cultivation and solicitation strategies for a portfolio of donors and 

prospects 
 Demonstrated initiative and commitment to achieving and exceeding results 
 Ability to plan and implement long- and short-range development initiatives to meet established 

priorities 
 Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals 

and constituencies 
 Strong interpersonal skills, as well as problem-solving, research, analytical, organizational, and 

verbal/written communication skills 
 Ability to understand the needs and interests of leadership and major gift donors 
 Working knowledge of CRM database software; Microsoft Office skills are required 
 Must be willing to travel and must have a driver's license; weekend and evening work will be required 

Working Environment: 

Typical office environment with some time spent in outside meetings. Nights and weekends may be required 
for special events or meetings. 

 
Physical Requirements: 

 This job may require exerting up to 25 pounds of force frequently, and/or a negligible amount of force 
constantly to move objects 

 Worker must frequently talk, hear and use typical office equipment 
 Walking, standing or sitting for extended periods of time 

Ability to provide personal transportation 
Ability to operate a computer for extended periods 

 
United Way of South Hampton Roads is an Equal Opportunity Employer. In order to provide equal employment and 
advancement opportunities to all individuals, employment decisions at UWSHR will be based on merit, qualifications, and 
abilities. UWSHR does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, 
national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, 
skills, and abilities described above are representative of those that must be met by an employee to successfully perform 
the essential functions of this position with or without reasonable accommodation. In no instance, however, should the 
duties, responsibilities, and requirements be interpreted as all-inclusive. 


<ul>	<li>Objectives &amp; Expectations</li>
	<li>Core Job Responsibilities</li>
	<li>Key Metrics</li>
	<li>Key Skills Requirements</li>
	<li>Working Environment:</li>
	<li>Physical Requirements:</li>
</ul>

Major Gifts Officer

Join Our Team! Career Opportunity About Us United Way of Central and Northeastern Connecticut is one of more than 1,040 autonomous United Ways in our nation and 1,800 community-based United Ways in forty-five countries and territories. We have the unique ability, vision, and resources to bring together diverse stakeholders around a community vision of creating positive change to achieve long-lasting results for children and families. Our Community Engagement and Marketing team helps to raise awareness of United Way’s work, and the impact can all make together for local children and families. Our Mission To engage and bring together people and resources committed to the well-being of children and families in our community. Our Vision A community where opportunities are available for every child to succeed in school and for every family to achieve financial security. Our Values In pursuing our mission, the following principles guide our relationships with stakeholders, including our donors, volunteers, partners, employees and the communities we serve: a belief that respect, equity, diversity and inclusiveness make us stronger; engaging others with professionalism and quality support; seeking creative and sustainable solutions to pressing social challenges; maintaining the highest standards of personal and organizational honesty in order to ensure stewardship of donors’ dollars; being proactive and responsive through consistent communication; and, delivery of high-quality services and effective measurement of results to ensure efficiency and innovation.&nbsp;We are searching for an Impact and Engagement Manager – Economic Mobility to be part of our United Way team located in Hartford Connecticut. This position is responsible for influencing, driving, and contributing to progress toward department and organizational goals by providing leadership inâ¯core departmental functions, special projects, resource generation, and data management.â¯The manager will focus on projects to advance the goals of Hartford Working Cities, which aims to increase the rate of employment among Hartford young adults through a focus on young adult leadership, fostering collaboration among education and training providers, and employer engagement. â¯ What you will do: • Understand local communities and develop and maintain effective relationships with community stakeholders, and cross-functional public/private partners to address United Way priorities. • In partnership with leadership, volunteers, and community partners, identify needs, assets, partners, resources, and innovative approaches to achieve intended community goals. • Manage investment portfolio (grantmaking and/or subcontracting to advance community goals) to ensure progress toward impact goals. • Act as the organizational liaison for relationship management with a portfolio of community partners that contribute to the impact and fundraising goals. • Support and participate in various fundraising and advocacy activities to achieve revenue goals. • Lead special projects as assigned (including but not limited to Young Legends, North Hartford Ascend Pipeline projects, etc.).Key skills and attributes â¯ Leadership: • Model collaborative behavior that is inclusive, welcoming, and reflects a strong value for diversity. • Establish open, effective communication with staff and other strategic partners • Participate in learning communities and other opportunities to increase knowledge that will enhance the initiative. Share learnings with partners and staff. • Maintain an understanding of implementation challenges and develop comprehensive solutions to address them. • Has a passion for system change and have the experience to influence change and motivate others. • Can manage and mentor a young adult team, including recruiting, training, and providing ongoing supervision and support for young adults who are contracted to assist with Hartford Working Cities objectives.Project Management: • Oversee projects, monitor, and report on issues and achievements within timelines. • Oversee the work of consultants or subcontractors as appropriate. • Work collaboratively with other community initiatives to leverage/align resources around shared goals.â¯ • Data Collection, Analysis, and Reporting:â¯ • Ensure broad awareness and understanding among all partners and residents of targets and indicators. • Work with partners to collect data related to all Economic Mobility initiatives including but not limited to Hartford Working Cities. • Use data to inform learning, drive decisions and strive for continuous improvement.&nbsp;About You: • Bachelor’s degree in social work, business, public policy, or related field preferred; and/or at least three years of relevant work experience.â¯ • Experience with/working in an economically, racially, and ethnically diverse environment, and the ability to build trusting relationships with all stakeholders. • Experience in successfully managing and delivering program initiatives. • Strong writing ability. • Experience with project management and stakeholder management. • Strong facilitation and presentation skills before multiple types of audiences. • Strong communication and interpersonal skills, able to build authentic relationships with diverse stakeholders - from public and private sector executives, employers, and philanthropists to line workers and support staff at partnering agencies. • Comfort with ambiguity and ability to thrive in a fluid, entrepreneurial environment, and willingness to “roll up one’s sleeves” and extend beyond formal responsibilities as needed for the work. • Experience in measuring the effectiveness of outreach strategies. • Some night and weekend hours required.Competencies: • Knowledge of local communities and systems; workforce development; and positive youth development. • Action Orientation/Leadership: drives for goal completion and adjusts as new demands emerge; identifies resource needs, and problem-solving orientation. • Relationship Building and Communication: demonstrates excellent interpersonal skills, engenders trust with leaders and community partners, promotes the common good, and exercises active listening. • Judgement and Decision-making: make sound decisions under pressure, avoids assumptions, weighs risk, asks good questions, demonstrates critical thinking, delegates effectively, and follows up. • Public Relations: Capable of adapting and delivering messages for a variety of audiences, including clients, partners, donors, and the public. • Strategic Vision: Ability to support both short-term and long-term strategies for improving and implementing economic mobility initiatives.How to apply:Qualified applicants should submit a resume and a cover letter describing 1) their qualifications andexperiences 2) salary requirements, and 3) how they learned about the position to:Email: <a href="mailto:positions@unitedwayinc.org" target="_blank">positions@unitedwayinc.org</a>United Way of Central and Northeastern Connecticut is an equal opportunity employer M / F / D / V.Frequently cited statistics show that women and members of structurally marginalized and/orunderrepresented groups apply to jobs only if they meet 100% of the qualifications. United Way ofCentral and Northeastern Connecticut encourages you to break that statistic and to apply. Fewcandidates will meet 100% of the qualifications. We look forward to your application.â¯ â¯ â¯

United Way of Central and Northeastern CT

Impact and Engagement Manager - Economic Mobility

United Way of Central Iowa is seeking&nbsp;a detail-oriented Senior Financial Analyst to join our team on a temporary basis&nbsp;(four to six months, not eligible for benefits). This individual will play a crucial role in enhancing our internal and external financial reporting structure, refining budget processes and building necessary financial models, helping to establish a framework for aligning organizational investments with funded partners’ operational outcomes. This role will also closely support the preparation and submission of the organization’s IRS form 990. The selected candidate will be required to understand and adhere to the organization’s confidentiality and proprietary information policies.&nbsp;This role is primarily in-person, with remote work available as needed, subject to pre-approval. The anticipated work hours are 20-30 per week through December 31st and increase to 40 hours per week after January 1st.&nbsp; The hourly salary is $35-45 per hour depending on experience. This position will not be available after the four-to-six month work period is completed as it is filling a temporary operational need.Accountabilities include:&nbsp;&nbsp;Budget Analysis: Assist in reverse engineering the current budget to gain a thorough understanding of the assumptions and methodologies used in its preparation, lead efforts to map budgeted expenses to GL accounts, providing valuable insights for future planning.&nbsp;<ul><li>Budget Preparation: Design budget templates to be used in the upcoming budget cycle, ensuring they meet the needs of all stakeholders.</li><li>990 Form Preparation: Assist in the gathering of data and detailed analysis required for the IRS Form 990, ensuring accuracy, completeness and compliance with non-profit reporting standards.&nbsp;</li><li>Develop Internal Reporting: Create and implement reporting tools to assist department leaders in monitoring organizational spending, providing insights that drive effective decision-making and guide prudent resource allocations.</li><li>Grant Reporting: Develop detailed reports for our largest grants to ensure compliance and effective tracking of grant activities and spending, with a focus on building frameworks for federal grants.</li><li>Review and Improve Reporting Processes: Evaluate existing internal and external financial reports, identifying opportunities for improvement and implementing best practices.</li><li>Financial Modeling &amp; Dashboard Development: Build financial models (cash forecasting, budget and revenue mix), and develop dashboards to analyze historical financial performance, identify trends, and provide insights for forecasting using predictive analytics.</li><li>Collaboration with Donor Services/Accounting: Support Senior Accountant on month-end analysis of financial results, work closely with the donor services group to develop recurring reports to support preparation of Board package/presentation and develop donor data analytics.</li></ul>

36 3 - 5 years of experience Jobs