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Position Title:&nbsp;Administrative Assistant&nbsp;Supervisor: Chief of DevelopmentClassification: Full-time, Non-Exempt (hourly)Salary Range: $38,000 - $42,000 DOE Location:&nbsp;Fort Myers, FLApplication Deadline: August 26, 2024Submit Cover Letter and Resume: <a href="mailto:Karen@UnitedWaylee.org" target="_blank">Karen@UnitedWaylee.org</a>United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer-driven organization dedicated to improving the quality of life for all people in our community.&nbsp; This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral.&nbsp; UWLHG is a $20 million nonprofit social services organization, with 75+ employees in five locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL.&nbsp;&nbsp; The majority of funding is from private donations although UWLHG also receives local, state, and federal grants.Job Summary:&nbsp;&nbsp;This is an administrative support and coordination position in the Campaign and Resource Development Department. This position requires a high degree of discretion, tact, and ability to preserve confidential and sensitive information. This individual works and interacts with the board of directors, executive boards, major donors, volunteers, senior management, staff at all levels, and members of the community.Key Responsibilities/Essential Functions<ul><li>Contribute to community impact through administrative coordination and support to the Campaign and Resource Development Department.&nbsp;</li><li>Collaborate with all team members to support and deliver campaign materials, collate and prepare mass mailing, complete reports, and organize resources for accounts.</li><li>Other duties include scheduling, taking minutes, sending correspondence to donors/constituents, assist with accounts receivable, maintain campaign inventory, proof reading, helping develop a marketing work plan with the Marketing Director, and assistance with other tasks as needed, assigned, or anticipated.&nbsp;</li><li>Must have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.&nbsp;</li><li>Ability to work independently on projects, from conception to completion, and must be able to work efficiently under pressure while handling a wide variety of activities and confidential matters with discretion.</li><li>&nbsp;Assist with timely and proper donor recognition process.&nbsp;</li></ul>Direct Reports –&nbsp;None&nbsp;&nbsp;Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Education and/or Experience Requirements:&nbsp;&nbsp;<ul><li>Bi-Lingual English and Spanish candidates preferred</li><li>Bachelor's degree preferred, experience and certifications considered</li><li>Proficiency in Microsoft office (Outlook, Word, Excel, and Power Point) and Adobe Acrobat. Must be willing to learn and become proficient in Andar</li><li>Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail</li><li>Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors</li><li>Demonstrated proactive approach to problem-solving</li><li>Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service</li><li>Emotional maturity</li><li>Team player with the ability to work with UWLHGO senior management to achieve organizational goals.</li><li>Strong verbal and written communication skills.</li><li>Ability to work independently.</li><li>Possess a valid driver's license and have use of insured motor vehicle.</li></ul>Physical Requirements and Working ConditionsPhysical Demands:&nbsp; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.&nbsp;Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County.&nbsp;Licenses- Valid Florida Driver’s License. (Only if necessary for the position)&nbsp;Work Environment:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers.&nbsp;This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evening and weekend hours may be required as job duties demand.&nbsp;United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.&nbsp;Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program.&nbsp; Level II background screening will be conducted because of the nature of the position.&nbsp; Applicants may be asked to take an online skills assessment.&nbsp;Additional Information:&nbsp;<ul><li>UWLHG is an exceptional workplace that can provide you with:&nbsp;</li><li>Opportunity to work with smart, passionate and enthusiastic team members and volunteers&nbsp;</li><li>Working with diverse staff and other constituents&nbsp;</li><li>Culture of high-performance expectations and accountability&nbsp;</li><li>Exciting and challenging work&nbsp;</li><li>Opportunity to help solve the community’s toughest problems&nbsp;</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience&nbsp;</li><li>Paid Health and Dental Insurance for employee, 401k, and Monthly Accrued PTO&nbsp;</li></ul>

United Way of Lee, Hendry, Glades

Administrative Assistant 

Job Title:&nbsp;Veteran Care Coordinator&nbsp;Reports to:&nbsp;Mission United Program Manager&nbsp;Wage: $19.23&nbsp; HourPosition Status:&nbsp;Full time,&nbsp;Non-ExemptSend Resume to: Brian Newhouse, Mission United Program Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<a href="mailto:Brian@unitedwaylee.org" target="_blank">Brian@unitedwaylee.org</a>Job SummaryThe primary responsibility of the Veteran Care Coordinator assigned to MYFLVET is to apply the tools developed in his/her own recovery and/or experiences, as well as the philosophy and values of the Florida Peer Network to build mutuality with veterans assigned to care coordination.The Veteran Care Coordinator will provide comprehensive system navigation and support through intake, screening, assessment, referral and linkages to federal Department of Veterans Affairs services and other behavioral health services available to the veteran who is presenting with behavioral health concerns or has an identified suicidal ideation of low to moderate lethality. The Veteran Care Coordinator will act as a support to an individual’s recovery process and collaborate, coach, and challenge individuals to view their presenting crisis as an opportunity for growth and change.&nbsp;Minimum Requirements and Qualifications<h2>Education&nbsp;&amp;&nbsp;Experience</h2><ul><li>Bachelor’s degree or currently seeking with major course work in social work, psychology or other field closely related field preferred.</li><li>U.S. veteran of a branch of the United States Military Forces REQUIRED including the Coast Guard and National Guard (retired or reservist). (Note: Copy of DD-214 required as proof of military service)</li><li>Experience working with the veteran population is highly desirable.&nbsp;</li></ul>&nbsp;Key Competencies<ul><li>&nbsp;“Can Do” attitude that helps create a positive relationship with volunteers, agencies, and other partners.</li><li>Commitment to United Way values and United Way beliefs about partnership and collaboration.</li><li>Productivity driven with a focus on measureable results.</li><li>Enthusiastic, hardworking, and excellent people skills.</li><li>Demonstrates competency in the field of peer recovery, including:</li></ul>Duties and Responsibilities<ul><li>Models the attributes of respect, trust, sensitivity and confidentiality to callers, volunteers and coworkers.</li><li>Actively implementing the values, philosophy, and standards of the Recovery Peer Specialist.</li><li>Modeling relationship building based on the tenets of peer support with callers, volunteers and coworkers.</li><li>Attaining certification as a Recovery Peer Specialist within 18 months of hire.</li><li>Provides care coordination services&nbsp;via telephone, email, IM/Chat and in-person to veterans, including:</li><li>Advocates on behalf of veterans and families to access federally funded and private organizations to meet basic and related service needs.</li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.</li><li>Actively participates in ongoing supervision, training and team meetings as needed.</li><li>Assists during times of disaster on the Storm Information Hotline as needed.</li><li>Contributes to the overall success of United Way by performing other essential duties and responsibilities as assigned.</li></ul>Some travel required.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.&nbsp; Duties, responsibilities and activities may change at any time with or without notice.&nbsp;Certifications,&nbsp;License, Background&nbsp;Checks,&nbsp;Drug&nbsp;ScreensValid&nbsp;driver’s&nbsp;license required.Drug&nbsp;screening&nbsp;is&nbsp;required.Level 2 criminal&nbsp;background&nbsp;screening is mandatory.Direct Reports- nonePhysical Requirements&amp; Working ConditionsPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County.Work Environment:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off site venues, and outside event areas in various weather conditions.&nbsp; This role routinely uses standard office equipment such as computers, phones, and photocopiers.This is a full-time position. Days and hours of work are Monday through Friday, 8:00a.m. - 5:00p.m.&nbsp; Some evening and weekend hours may be required as job duties demand.United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program.&nbsp; Level II background screening will be conducted because of the nature of the position.&nbsp; Applicants may be asked to take an online skills assessment.Additional Information:<ul><li>Opportunity to work with smart, passionate and enthusiastic team members and volunteers.</li><li>Working with diverse staff and other constituents</li><li>Culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>&nbsp;Opportunity to help solve the community’s toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Paid Health and Dental Insurance for employee, 401K, and Monthly Accrued PTO</li></ul>

United Way 211 Veteran Care Coordinator

The Community Impact &amp; Marketing Associate supports and advances the United Way's mission to improve lives through mobilizing the caring power of the community. This position is responsible for leading the planning, execution and evaluation of all special events, programs, direct services and community services/efforts. This position also oversees all marketing and promotional efforts, such as digital media, website management/development, social media, and local advertising for the United Way of Adams County.Essential Functions:<ul><li>Cultivate and maintain relationships with program volunteers, supporters and recipients of services.</li><li>Research and identify funding support and opportunities for events, programs, services and efforts.</li><li>Represent the United Way at public functions, local committees, clubs, boards, collaborative efforts and more.</li><li>Work together with United Way staff team to conduct activities, lead programs and special events, resolve issues that may arise, and assist with duties when needed.</li><li>Design and promote marketing materials and create advertisements in a timely manner that is conducive to when events/programs take place; manage all social media and digital engagement to attract followers and supporters for all United Way efforts year-round.</li><li>Manage website content on a timely basis that is suitable for programs/events happening at the time. Keep content up to date and current.</li><li>Evaluation of programs/services/special event results to ensure continual growth and positive impact in the community. Make improvements as needed for high quality services.</li><li>Develop, maintain and cultivate a solid volunteer base for support with all United Way special events, programs and services throughout the year.</li><li>Any other duties as assigned at any time.</li></ul>Competencies Required:<ul><li>Management/Leadership - Ability to achieve desired outcomes by setting goals and priorities to deliver high-yielding results.</li><li>Diversity-Oriented: Ability to support diversity by using all-around inclusiveness with work performance.</li><li>Relationship Building - Establish and maintain good rapport and cooperative relationships with volunteers, staff, partner agencies, collaborators, community supporters, etc.</li><li>Communications (oral and written): Ability to deliver verbal communication and listen to others responses in an effective manner. Ability to compose and communicate clearly and concisely for a broad audience verbally and through text.</li></ul>Experience:<ul><li>Program management/operations/special events/fundraisers</li><li>Volunteer Management</li><li>Marketing/Promotions/Advertising</li><li>Social Media/Digital Marketing/Website Development and Management</li><li>Computer skills including Microsoft programs, email, etc.</li><li>Phone and email etiquette</li><li>Ability to multi-task and prioritize day-to-day tasks is a must.</li></ul>Work Environment/Physical &amp; Mental Demands:<ul><li>Ability to work in an office setting and also outdoor setting. The job may involve using a computer screen for an extended amount of time or standing for extended lengths of time. This position involves the ability to lift up to 50 pounds from time to time.</li><li>Work day may include occasional evenings and weekends, depending on time of year and specific programs.</li></ul>Salary: $35,000-$42,000 annual salary based on experience. Benefits and vacation are available.

United Way of Adams County

Community Impact & Marketing Associate

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

POSITION SUMMARYFor more than 60 years,&nbsp;<a href="http://www.wellpartners.org" target="_blank">WellPartners</a> has created stronger, healthier, and more prosperous families and communities by offering free dental and vision health services through preventive and restorative dental and vision care to uninsured children and adults in the Midlands. WellPartners has three physical locations, to include three dental clinics and one vision clinic, and are seeking a full-time Operations and Grant Manager to oversee dental and vision health services. This position will mainly be at our Richland clinic, located in the Richland County Health Department but will float to other sites frequently.Under the direction and supervision of the Senior Director of Operations, the Operations and Grants Manager will manage the three dental clinics and one vision clinic to include grant development and management, program research, budgeting/accounting support, management of databases, and daily operation of clinic activities including compliance with state and federal regulations.The Operations and Grant Manager is a member of a team of committed staff working together to provide exceptional dental and vision care to the uninsured and underinsured in the Midlands. The Operations and Grant Manager is responsible for researching, preparing, submitting, and managing grant proposals/reports that support agency goals and meet funder guidelines and criteria. This person serves as the primary grant writer, manages funder relationships, engages in compliance reporting, and supports special project initiatives. This position requires strong writing, data analysis, program budgeting, project management skills, with an emphasis on outcome measurement. The Operations and Grants Manager &nbsp;is responsible for the management of personnel records, financial, administrative, housekeeping, maintenance; and purchasing functions. Flexibility, initiative, and a pleasant attitude are perquisites and the ability to build and maintain a strong working relationship as part of the clinic’s leadership team.ESSENTIAL DUTIES &amp; RESPONSIBILITIESGrant Management (Approximately 70% of time)<ul><li>Develop grant proposals to provide resources for operations and equipment and create reports as requested for all grants received.</li><li>Drafting proposals/letters of intent, grant application narratives, and budgets and collaborate to finalize with program staff, finance, and the Senior Director of Operations.</li><li>Submitting grant applications via paper or online portals, and maintain list of passwords.</li><li>Maintaining annual calendar of grants and prospects and all associated files and correspondence.</li><li>Maintaining library of grant support documents including resumes, bios, IRS forms, Board/staff diversity lists, etc.</li><li>Maintain grant compliance and reporting, including outcome measurement and grant budgets—taking responsibility for meeting high standards of effectiveness, timeliness, and completeness, including:&nbsp;<ul><li>Monitoring and maintaining funder and investor reporting schedules and requirements.</li><li>Tracking progress toward organizational and programmatic outcomes and goals.</li><li>Requesting reimbursements and drawdowns as needed.</li><li>Drafting compelling progress reports and targeted program updates to funders that fully capture programmatic success.</li><li>Assembling all necessary supporting materials and documents including budget reports, outcome measurements, success stories, etc.; submit reports to funders and investors.</li></ul></li></ul>Operations &amp; Programs (Approximately 30% of time)<ul><li>In coordination with Clinic Leads, support &nbsp;limited daily clinic operations including personnel, financial, administrative, housekeeping, maintenance and purchasing functions, as well as supervise and manage the patient flow.</li><li>Develop and implement a plan that includes achievable goals, objectives, and growth plans for the clinics.</li><li>Maintain current knowledge about community needs, trends, and programs around the dental and vision care, with the Dental Director, Vision Director, Senior Director of Operations, other staff, and volunteers, and to develop appropriate programs to meet needs.</li><li>Participate in marketing events of the clinics programs as required and represent the dental and vision clinics as requested in organizations and associations.</li><li>Ensure compliance with policies and procedures of WellPartners Dental and Eye Health local, state and federal entities including Occupational Safety and Health Administration (OSHA) and Health Insurance Portability and Accountability Act (HIPPA).</li><li>Manage annual operating budget responsibly. Advise management of trends and developing needs of the clinics.</li><li>Perform other duties as requested.</li></ul>REQUIRED &amp; PREFERRED QUALIFICATIONSRequired<ul><li>Bachelor’s degree or relevant education and previous experience working with the public in a service environment.&nbsp;</li><li>Attention to detail, analytical, problem-solving abilities and proficient in Microsoft Office software.&nbsp;</li><li>Two (2) years minimum of customer service experience.&nbsp;</li><li>Must demonstrate informed sensitivity and respond effectively and appropriately through strong leadership skills, including solid project management skills.</li><li>Capable of managing multiple projects concurrently and multiple team members concurrently&nbsp;</li><li>Effective communication (oral, written, listening), organization, prioritization, multi-task, to accept new challenges, and exceed personal and professional targets in changing business landscape.</li><li>Experience hiring, developing, and maintaining employees as well as keeping the employees motivated.</li><li>Ability to learn and manage the clinics’ electronic health record systems.</li><li>Ability to demonstrate a credible and trustworthy presence through professionalism, demeanor, and broad technical knowledge and to uphold high standards.</li></ul>Preferred<ul><li>Non-profit or public health management or experience is a plus.</li><li>Knowledge of Eagle Soft Dental software and/or Revolution EHR, bilingual and/or fluent in Spanish a plus.</li></ul>PHYSICAL REQUIREMENTS<ul><li>The physical demands include standing, sitting, walking, lifting, carrying, reaching, kneeling, crouching, and bending.&nbsp;</li></ul>

United Way of the Midlands

Operations and Grants Manager

United Way of Central Iowa is seeking individuals for our Loaned Executive Program for our 2024 Annual Campaign. These temporary, full-time positions report to a United Way of Central Iowa Corporate Engagement Manager and apply leadership, fundraising, and teamwork skills to assist local companies with planning and implementation of successful United Way Workplace Campaigns. This opportunity runs August 19 through November 8. These positions are made available through a sponsorship by our business partners, joining other professionals who are ”loaned” from an organization during the 12-week period. The typical workdays are Monday-Friday during regular office hours. The compensation for the 12-week period, is $9,600.00 ($20.00/hr). Mileage is reimbursed at .67 per mile and up to $60 per month in cell phone reimbursement. We’re committed to building an inclusive team; we invite candidates of all backgrounds to apply.Training will be conducted the week of August 19, with additional sessions scheduled, as applicable. It is essential that Loaned Executives (LEs) commit to the entire 12-week assignment to ensure a successful campaign. LEs serve as United Way spokespersons, conveying the value of United Way to the community and resources provided in the areas of health and human services. Being a part of United Way of Central Iowa and the Loaned Executive team is a great opportunity to engage with our community partners and donors in the business and nonprofit sectors to improve lives of central Iowans!Essential Accountabilities and Requirements&nbsp;(include but not limited to)&nbsp;<ol><li>Learn and understand United Way of Central Iowa’s mission, vision, values, and community impact agenda.</li><li>Develop, organize, and implement campaign strategies by working with Employee Campaign Chairs and senior leaders for assigned accounts (portfolio size of roughly 25-40 companies).</li><li>Represent United Way at campaign events, including preparing and delivering presentations at employee meetings, special events, and donor receptions.</li><li>Analyze past giving history of each assigned company and work with United Way staff to establish goals and record campaign results.&nbsp;</li><li>Deliver campaign materials, collect company contributions, and submit accurate and timely pledge envelopes according to established pledge processing standards.</li><li>Maintain and update accurate, comprehensive records using UWCI’s internal constituent database, including data entry, campaign documentation, and donor acknowledgements.&nbsp;</li><li>Close out and evaluate assigned campaigns, making recommendations for the Corporate Engagement team and the following year’s Loaned Executive team.&nbsp;</li><li>Attend scheduled meetings and campaign-related events (typically 8:00am-5:00pm, Monday-Friday).</li><li>Collaborate with members of the Donor Engagement team and provide support as needed.&nbsp;</li><li>Provide excellent customer service support.</li><li>Access to own vehicle and a good driving record.&nbsp;</li><li>Ability to pass a state of Iowa background check. A record is not necessarily a barrier to employment.&nbsp;</li></ol>Competencies:<ol><li>Relationship Skills: Ability to establish and maintain good rapport and relationships with Employee Campaign Chairs, volunteers, and coworkers.</li><li>Communication skills – Verbal: Ability to send tactful and appropriate verbal messages and listen to others’ responses to convey information. Includes the ability to present information to both individuals and groups in a meaningful and engaging manner.</li><li>Communication skills – Written: Ability to write concise and clear letters, reports, articles, and emails, including proofing and editing work.</li><li>Decision Making: Ability to evaluate data and information and select an effective suitable course of action using sound judgment.&nbsp;</li><li>Project Management: Ability to plan, organize, direct, and control tasks to meet specific goals.</li><li>Analytical Skills: Ability to develop information and raw data into meaningful conclusions.</li><li>Tactful Demeanor: Demonstrate a high level of ability to show consideration and avoid giving offense in dealing with others.&nbsp;</li></ol>&nbsp;United Way is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to&nbsp;race, religion, skin color, gender, national origin, ethnicity, sexual orientation, gender identity, physical or mental abilities, genetic information, pregnancy, disability, age,&nbsp;family or marital status, veteran status or other characteristic protected by applicable.&nbsp;United Way of Central Iowa will consider qualified candidates with criminal histories in a manner consistent with the role requirements and any applicable local, state, and Federal law. If you are a job seeker with a disability, or are assisting someone with a disability, and require accessibility assistance or in need of an accommodation to apply for one of our jobs, please call 515-246-6516.

United Way of Central Iowa

Fundraising Campaign Associate

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

Crisis & 988 Specialist

UNITED WAY OF THE CENTRAL SAVANNAH RIVER AREAPOSITION DESCRIPTIONJOB TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-1-1 Resource Specialist &amp; Database CuratorPOSITION CODE:&nbsp;&nbsp; 513DEPARTMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Impact/2-1-1REPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-1-1 ManagerCUSTOMER:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; General Public, Non-profits, Contributors and Volunteers&nbsp;PURPOSE OF POSITION:&nbsp;The 2-1-1 Resource Specialist &amp; Database Curator offers complete client service in handling 2-1-1 calls. The 2-1-1 Resource Specialist &amp; Database Curator verifies that detailed and up-to-date information on services provided are maintained within the UWCSRA 2-1-1 database. Also as the 2-1-1 Resource Specialist &amp; Database Curator gathering information about new program services and any changes to existing program services for inclusion in the UWCSRA 2-1-1 database.&nbsp;JOB QUALIFICATIONS:<ul><li>Preferred Associate Degree plus experience working in human services or relate field</li><li>Computer experience required; database software experience preferred</li><li>Ability to accurately assess clients need and able to manage individual diversity issues presented by callers.</li></ul>PERSONAL QUALIFICATIONS:<ul><li>Ability to effectively communicate orally and in writing</li><li>Ability to organize and systematize a diverse workload</li><li>Capacity to work independently as well as being capable to work as a team member.</li></ul>RESPONSIBILITIES:&nbsp;<ul><li>Assesses callers’ needs using the principles of active listening and advocates for callers in accessing resources, as appropriate.</li><li>Demonstrates and maintains proficiency in effectively updating information in the UWCSRA 2-1-1 database according to established standards.</li><li>Performs outreach services, such as, reading local newspapers, community listservs, and other relevant media sources to learn of new initiative programs within the community</li><li>Works towards the attainment of AIRS accreditation to include individual certification</li><li>Attends staff meetings, team meetings, conferences, and workshops to improve skills</li><li>Other duties assigned</li></ul>Salary Range - $35,000 - $40,000Benefits:&nbsp;<ul><li>Employee pays $40/pay period for single coverage for medical, dental and vision insurance.</li><li>11 paid holidays and 3 weeks accrued PTO annually</li><li>$30 monthly Remote Supplement</li></ul>Please send Cover letter and resume to <a href="mailto:HR@uwcsra.org" target="_blank">HR@uwcsra.org</a>

United Way of the CSRA

2-1-1 Resource Specialist & Database Curator

ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis.JOB SUMMARY The Family Engagement Ambassador is responsible for assisting in overall project outreach, recruitment, intake, and Family Engagement support, including maintaining stakeholder and resident relationships. The position will ensure United Way’s compliance with all programmatic and grant management aspects of the program that address family, parent, and resident engagement efforts. The Family Engagement Ambassador will support the Systems Director and Impact Manager in staffing practitioner meetings; organizing and facilitating parent advisory meetings; and communicating with residents and parents through events and one on one interactions. The role will also regularly collaborate with the Dual Generation Impact Manager for the Dual Generation Initiative and be involved in joint work affecting the Dual Generation target areas. The position will also work closely with staff that support United Way Impact Councils and Grant funded impact areas.PRIMARY DUTIES AND RESPONSIBILITES •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for Family Engagement programming and services that address the individual family’s needs and strengthen the family by conducting the Initial intake, promoting collaboration amongst staff, service providers, and the family to provide available resources and tools that holistically support protective factors. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the development, implementation, and monitoring of an outreach plan that encompasses recruitment and retention strategies for families with children ages 0 to 10 in the Dual Gen target area. •&nbsp;&nbsp;&nbsp;&nbsp;Assist the Grant Directors in overall project compliance. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate and oversee the organization/administration of the Parent Advisory Committee and all other parent focus led activities. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in planning, organizing, facilitating, and documenting practitioner meetings, orientation sessions, periodic community meetings to include resident, parent engagement meetings, and quarterly meetings in schools, churches, neighborhood associations, etc. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and manage all parent and resident engagement efforts to help increase visibility, and accessibility of resources for families. •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and manage all Family Case Coach assignments to families recruited or referred to United Way. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate Initial Intake assessment to potential families. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in the organization and implementation of focus groups and parent surveys. •&nbsp;&nbsp;&nbsp;&nbsp;Complete family enrollments and subsidy administrator duties including outreach, managing referrals, monitoring admissions/discharges, and tracking family progress. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the design and distribution of all project materials for training, outreach and education for all parent and resident engagement activities. •&nbsp;&nbsp;&nbsp;&nbsp;Promote the Dual Generation Initiative, HOPES III, MIECHV, ReadyKidSA, and other appropriate activities as assigned through social media sharing or tabling events. •&nbsp;&nbsp;&nbsp;&nbsp;Implement recruitment strategies and assist partners with recruitment; encourage and sustain family enrollment and involvement in family support programs. •&nbsp;&nbsp;&nbsp;&nbsp;Actively and professionally represent UWSA by recruiting and engaging future, current, and alumni parents to become involved in advocacy and other activities. •&nbsp;&nbsp;&nbsp;&nbsp;Develop strategies to ensure families have access to support resources post program completion. •&nbsp;&nbsp;&nbsp;&nbsp;Promote high quality parenting and family engagement educational opportunities for families. •&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties needed to help drive the success of the Dual Generation Initiative and UWSA.EDUCATION AND EXPERIENCE •&nbsp;&nbsp;&nbsp;&nbsp;High school diploma or GED and 4 years of community related work experience; or a bachelor’s degree from an accredited college or university; or 2 years of community related work experience plus an associate degree. •&nbsp;&nbsp;&nbsp;&nbsp;Background working with volunteers, parents and/or residents. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of San Antonio’s westside community. •&nbsp;&nbsp;&nbsp;&nbsp;Work experience with parent and resident engagement preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Prior experience as a participant in a parent support program preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Experience working with lower-income and diverse populations. •&nbsp;&nbsp;&nbsp;&nbsp;Proven work experience performing case management and/or program intake function. KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION •&nbsp;&nbsp;&nbsp;&nbsp; Ability to build and maintain positive relationships that promote cooperation and collaborative work with United Way funded agencies and Bexar County community. •&nbsp;&nbsp;&nbsp;&nbsp;Interacts with team members at all levels of the organization with focus on relationships in the Dual Gen Initiative. •&nbsp;&nbsp;&nbsp;&nbsp;Bi-lingual ability in English and Spanish preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to multitask, strong attention to detail and organization; ability to prioritize and complete tasks prior to deadlines. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work cooperatively and as a member of a team with parents, staff and the community at large. Always conduct yourself and your appearance in a professional manner •&nbsp;&nbsp;&nbsp;&nbsp;Good written and verbal communication skills. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitation experience and skills. •&nbsp;&nbsp;&nbsp;&nbsp;Willingness to build public speaking and presentation skills. •&nbsp;&nbsp;&nbsp;&nbsp;Relationship Building and Community Engagement skills. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate sensitivity and empathy regarding human service issues and project a non-judgmental attitude. towards individuals requiring assistance. •&nbsp;&nbsp;&nbsp;&nbsp;Prior understanding of the issues and struggles of families in poverty and prior experience working in a direct service role with under resourced families. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work with manage a wide variety of populations and personalities with respect, compassion, and dignity. •&nbsp;&nbsp;&nbsp;&nbsp;Must have a valid driver’s license with reliable transportation. •&nbsp;&nbsp;&nbsp;&nbsp;Basic understanding of social media platforms. •&nbsp;&nbsp;&nbsp;&nbsp;Microsoft Office (Word, Excel, and Access) proficiency preferred. UNITED WAY COMPETENCIESX&nbsp;&nbsp;&nbsp;&nbsp;Core Competencies (all United Way Professionals):Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward BENEFITS •&nbsp;&nbsp;&nbsp;&nbsp;Employer-subsidized healthcare plan with employer-funded HRA offered. •&nbsp;&nbsp;&nbsp;&nbsp;Group dental, vision, life insurance and other insurance products are available. •&nbsp;&nbsp;&nbsp;&nbsp;Paid holidays, personal and sick leave time. •&nbsp;&nbsp;&nbsp;&nbsp;403(b) retirement plan with employer matching available.WORK ENVIRONMENT •&nbsp;&nbsp;&nbsp;&nbsp;Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. •&nbsp;&nbsp;&nbsp;&nbsp;Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation is required with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. •&nbsp;&nbsp;&nbsp;&nbsp;Although UWSA offers a Hybrid-Remote work modality there will be initiatives at varying times of the year that will require additional days on-site up to 5 days per week through the completion of the initiative.PHYSICAL DEMANDS •&nbsp;&nbsp;&nbsp;&nbsp;Sedentary work on a PC; sitting for extended periods of time, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Exposure to glare from a computer, regularly. •&nbsp;&nbsp;&nbsp;&nbsp;Movement within the office and during external meeting and events, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Bends, crawls, crouches, kneels, stoops and twists, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Exerts up to 20 lbs. of force, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates, presents and collaboratively interacts with others, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Perform repetitive tasks, i.e., typing and texting, routinely. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County.APPLY To submit your application visit <a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY" target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac…</a>. Applications WILL NOT be accepted via email. Contact <a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment.United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | <a href="http://www.unitedwaysatx.org" target="_blank">www.unitedwaysatx.org</a> &nbsp;

55 1 - 2 years of experience Jobs