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United Way of El Paso County is committed to improving the lives and futures of 
all people in the community. We bring together expertise, funding and volunteer 
support to positively impact education, health, basic needs, and financial 
stability. In partnership with others, we work to eliminate inequities experienced 
by diverse populations so that all people have a safe, healthy home environment, 
achieve their educational potential, and increase their financial stability. We 
commit to building bridges across cultural, racial, religious, and economic 
boundaries. 

 
POSITION: PARENTS AS TEACHERS CASE MANAGER 
 

REPORTS TO: Director of Early Childhood Initiatives 
 
Purpose: The Case Manager contributes to the achievement of United 

Way of El Paso County’s (UWEPC) mission, vision, and core 
values by addressing a key strategy: home visitation 
programs. The Case Manager is responsible for providing 
needs assessment, service planning, and monitoring and 
evaluation of case management services to children and 
families enrolled in the Parents as Teachers Program, an 
evidence-based early childhood home visitation framework 
that builds strong communities, thriving families and children 
who are healthy, safe and ready to learn. 

 
MAJOR DUTIES &amp; RESPONSIBILITIES: 
The Parents as Teachers (PAT) Case Manager Responsibilities include: 

ï· Complete intake record and identify reasons for referral. 
ï· Assist participants enrolled in the PAT Program with basic needs. 
ï· Create and customize a service plan with each participant receiving case 

management services. 
ï· Monitor and evaluate the service plan as needed during services period. 
ï· Be in contact with the family monthly until terms on the service plan are 

addressed/provided/remedied. 
ï· Complete warm-hands off/referrals to entities in El Paso that are better 

suited/preferred to meet the needs of the PAT participants. 

 
Administrative Compliance for HOPES: 

ï· Complete data entry in data entry systems. 
ï· Maintain accurate and complete family file records. 
ï· Complete daily timesheets, staff weekly and monthly reports, monthly 

mileage and expense reports by set deadlines. 
ï· Participate in monthly reflective and administrative supervision sessions. 
ï· Recruit families to maintain a full caseload by conducting presentations in 

small or large groups. 


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ï· Request donations and incentives for active participants in the PAT 
program. 
 

Professional Development 
ï· Complete at least 20 hours of professional development each year. 
ï· Attend all grant-required trainings. 

 
 
CROSS-FUNCTIONAL RESPONSIBILITIES: 
Community Engagement 

ï· Work effectively with other teams at United Way to provide appropriate 
support and value to partners. Leverage relationships to create additional 
opportunities with other organizations and individuals. 

ï· Foster creative thinking and facilitate future partnerships within corporate 
accounts. 

ï· Attend key community events and activities as a way to promote United 
Way of El Paso County’s mission, vision and core values becoming a 
defined community ambassador for United Way. 

ï· Cultivate community support for United Way by maintaining contacts with 
local organizations, businesses and individuals. 


SKILLS AND COMPENTENCIES: 

Interpersonal Skills 

ï· Experience working in collaborative environments and cross functionally to 
achieve goals. 

ï· Strong project management, process improvement, or other applicable 
experience. 

ï· Strong analytical skills using data to support decisions. 

ï· Problem-solver and self-starter who initiates solutions; collaborates and 
negotiates effectively with team members, partners, and stakeholders. 
Strong ability to distill and communicate complex issues and concepts to 
others. 

ï· Strong communicator focused on building relationships and leveraging 
partnerships to advance priorities and initiatives. 

ï· Personal attributes of honesty, integrity, professional behavior, tact, sense 
of urgency, and sense of humor. 

 
Computer Skills 

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, 
Excel), Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo 
Meeting, FaceBook Live, Microsoft Teams; Intermediate knowledge of case 
management software and workflow. 

Key Competencies 


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ï· Cultivates 

o Equity Mindset 

o Network Mindset 

o Learning Mindset 

ï· Think Strategically 
Applies appropriate strategic logic to decisions and initiatives. Identifies 
efforts that will have the greatest strategic impact. 

ï· Promote Collaboration 
Fosters a sense of teamwork, leverages differences, and facilitates the 
effective interaction and contribution of others to achieve goals. 

ï· Engage and Inspire 
Articulates and inspires commitment to a plan of action aligned with 
organizational mission and goals. 

ï· Inspire Trust 
Gains the confidence and trust of others through principled leadership and 
sound business ethics. 

ï· Innovate 
Champions new ideas and initiatives and creates an environment that 
supports innovation. 

ï· Focus on Community 
Ensures the delivery of exceptional service and value to the communities 
we serve. 

Core Competencies for all UWEPC Staff 

ï· Mission Focused: Catalyze others’ commitment to the mission to create 
real social change that leads to better lives and healthier 
communities. This drives their performance and professional motivations. 

ï· Relationship-Oriented: Understands that people come before processes 
and is astute in cultivating and managing relationships toward a common 
goal. 

ï· Collaborator: Understands the roles and contributions of all sectors of the 
community and can mobilize resources (financial and human) through 
meaningful engagement 

ï· Results Driven: Dedicated to shared and measurable goals for the 
common good: creating, resourcing, scaling and leveraging strategies and 
innovations for broad investment and impact 

ï· Brand Steward: Steward of the brand and understands his/her role in 
growing and protecting the reputation and results of the greater network. 

 
Diversity, Equity, and Inclusion (DEI) 

ï· Behaviors reflect a belief that individuals from diverse backgrounds lead to 
a more successful organization. 


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ï· Educates oneself about DEI issues within the organization and 
community. 

ï· Demonstrates a willingness to become aware of and address one’s own 
implicit biases. 

ï· Deliberately works to include individuals from underrepresented 
backgrounds in efforts both internally and externally as appropriate. 

ï· Identifies and integrates the tools and resources needed to create more 
equitable environments. 


Qualifications--Knowledge, Education and Experience 
Bachelor’s degree in subjects related to health and human services, education, 
health, sociology or related field is required. An equivalent combination of 
education, experience and skills and abilities will be considered. 
 
Bilingual (English/Spanish) is required. 
 
The ability to extend emotional support to families in crisis with a non-judgmental 
attitude, offering compassion and strength in an objective manner. 
 
Leadership qualities to include the ability to give direction and to work 
cooperatively with peers and accept direction as needed. 
 
Knowledge of the non-profit sector is essential. Knowledge of community 
resources and ability to access needed services for families. 
 
Successful candidate must also embody personal attributes of honesty, integrity, 
professional behavior, tact, sense of urgency, and sense of humor. 
 
Must be able to work weekends and have the flexible schedule for early morning 
and evening work. 
 
The physical demands described here are representative of those that must be 
met by an employee. Reasonable accommodations may be made to enable 
individuals with disabilities to perform the essential functions. While performing the 
duties of this job the employee is regularly required to sit, talk, and/or hear. 
Continual use of the hands with wrist and finger movement using a keyboard is 
required. Specific vision abilities required by this job include long hours viewing a 
computer monitor screen and occasionally lifting up to 25 pounds. 
 
The employee may occasionally travel using personal vehicle and/or work 
outside normal office environment. Must possess a valid driver’s license, current 
auto insurance, and daily access to reliable vehicle. 
 
Must be able to pass a background check. 
 


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The above statements are intended to describe the general nature and level of 
work being performed by the individual in this position. They are not intended to 
be an exhaustive list of all duties, responsibilities, and skills required of the 
position. Duties, responsibilities and activities may change at any time with or 
without notice. 
 
 
Job Classification: Full Time, Non-Exempt 
Salary Range $30,000 - $35,000 
 

This is a full time non-exempt position with competitive Benefits (Health, Dental, 
Life Insurance and Retirement Contributions). 


The United Way of El Paso County is an equal opportunity employer. We 
champion diversity, equity, and inclusion. We take action to ensure equal 
opportunity and all candidates are considered without regard to race, color, 
religion, national origin, age, sex, sexual orientation, gender identity, marital 
status, ancestry, physical or mental disability, veteran status, or any other legally 
protected status.

United Way of El Paso County

Parents as Teachers Case Manager

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 Job Title: Senior Program Manager, United For 
Financial Security 

 Reporting To: Executive Director, United for 
Financial Security 

Department: United for Financial Security Position: Full-time/EXEMPT 

 
Purpose of Position 
Orange County United Way (OCUW) is seeking a driven, results-oriented senior leader to join our United 
for Financial Security (U4FS) leadership team. The U4FS initiative empowers struggling families by 
providing the financial tools needed to achieve stability and thrive. This role will focus on managing the OC 
Free Tax Prep program, which offers free tax preparation services to low- and moderate-income 
households, seniors 60+, individuals with limited English proficiency, and people with disabilities. We're 
looking for a leader with a passion for financial empowerment and community impact, who can lead with 
vision, drive operational excellence, and foster partnerships that enhance the reach and effectiveness of 
our services. 
 

 Key Duties and Responsibilities 
 • Lead and manage the OC Free Tax Prep Program, overseeing all operational and programmatic 

aspects. 
 • Develop and maintain strategic partnerships with community organizations to support program 

implementation. 
 • Cultivate strong relationships with key stakeholders, including the IRS, local elected officials, 

partner agencies, and grantors. 
 • Manage internally operated tax prep sites, including recruitment and oversight of site 

coordinators, and organize events with elected officials as needed. 
 • Ensure compliance with OC United Way and IRS Quality Site Requirements by implementing 

protocols and conducting site visits throughout the tax season. 
 • Supervise the OC Free Tax Prep staff (Program Specialist, Operations Specialist, and Contracted 

Staff) 
 • Collaborate with 211 OC to ensure the OC Free Tax Prep Hotline operates smoothly and efficiently 

through the tax season. 
 • Perform other duties as assigned to support the overall success of the program, Initiative, and 

Agency. 
 

Job Requirements/Technical Knowledge 
 • Proficient understanding of issues affecting low- to moderate-income households and communities 

in Orange County. 
 • Proven leadership and management experience required. 


 • Ability to work independently, make sound decisions, and represent Orange County United Way 
professionally. 

 • Demonstrated success in collaborating with diverse and evolving constituencies, including staff, 
community partners, and volunteers. 

 • Excellent written, verbal, presentation, research, problem-solving, and time management skills, 
with a keen attention to detail. 

 • Proficient in Microsoft Word, Excel, PowerPoint, and adept with social media platforms. 
 • Must have reliable transportation, with travel required to various sites within Orange County 

during tax season. 
 • Flexibility to work evenings and weekends during peak periods 
 

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this Job, the employee is frequently required to be able to remain in a 
stationary position 75% of the time. The person in this position needs to occasionally move about inside 
the office to access file cabinets, records, and office machinery. Constantly operates a computer and 
other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally 
ascends/descends stairs, and constantly positions self to maintain computers in the office, including under 
the desks. The person in this position frequently communicates with coworkers and customers who have 
inquiries about our business operations and the community we service; therefore, the person must be 
able to exchange accurate information. The employee must occasionally lift and/or move up to 10 pounds. 
 
Compensation 
Salary range of $74,000–$90,000, based on experience, education, and market conditions. Includes a 
competitive benefits package. 
 
Send Resumes To: 
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 
 


<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

<ul>	<li>Purpose of Position</li>
	<li>Job Requirements/Technical Knowledge</li>
</ul>

Orange County United Way

Senior Program Manager, United For Financial Security

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families.&nbsp;Together, the contributions of thousands of individual donors become a force for change in the&nbsp;community.
POSITION SUMMARY AND KEY RESPONSIBILITIES 
The Manager, Resource Development will effectively manage a portfolio of campaign accounts for the annual workplace campaign and other resource development activities.
<ul><li>Responsible for year round relationship maintenance, growth, and new relationship development with targeted campaign accounts.&nbsp; May achieve this goal through such activities as meeting with select accounts, attending specific meetings, and providing a variety of print/verbal information regarding United Way activities and its impact on the community.&nbsp;</li>
<li>Identify and build relationships with new prospective donors, including companies capable of running workplace campaigns and/or making corporate gifts, as well as individual donors.</li>
<li>Assist in the qualification and cultivation of major donors capable of giving at a leadership level, helping to increase membership in United Way of Brevard’s giving circles, including the Tocqueville Society ($10,000+ annual giving).</li>
<li>Assist the Director, Resource Development in resolving problems associated with fund raising objectives and monitoring goal progress.</li>
<li>Prepare, analyze, research and review campaign data and reports as required or requested.&nbsp;&nbsp;</li>
<li>Assist employers with the development and implementation of their internal United Way Campaign including but not limited to the facilitation of training for employer contacts, group meetings and agency tours.&nbsp;</li>
<li>Respond to requests for materials and information from employers and perform a variety of clerical duties associated with campaign activities including maintenance of account files.&nbsp;</li>
<li>Participate in pre-campaign recruitment, training and management activities for volunteers and account executives.</li>
<li>Ancillary duties include a variety of responsibilities including collaborating with the Communications Department on the development of campaign materials; assisting in various functions with policy and procedure development; staffing special events as needed; and attending various networking functions to support departmental objectives.</li>
<li>Perform other related duties as assigned.</li>
</ul>Mental Demands
<ul><li>Read and interpret documents or instruments.</li>
<li>Perform highly detailed work.</li>
<li>Assist or guide problem solving.</li>
<li>Perform mathematical functions.</li>
<li>Conduct meetings and presentations.</li>
<li>Prepare written communication.</li>
<li>Perform highly specialized analytical reasoning.</li>
<li>Withstand stress.</li>
<li>Handle multiple, concurrent tasks and constant interruptions.</li>
</ul>Environment and Physical Activity
<ul><li>The environment for this position is an open office that is clean and comfortable and includes driving the employee’s own vehicle approximately 40% of the time. Reliable transportation is required.</li>
<li>Evening and weekend work is required.&nbsp;</li>
<li>The position is in a non-confined office-type setting in which the employee is free to move about and may include some minor annoyances such as noise, odors, drafts, etc.</li>
<li>The employee spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.</li>
<li>May operate any or all of the following: telephone, cellular telephone, copy, fax machines, calculator, personal computer, related printers and related office equipment.</li>
</ul>JOB REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.&nbsp; Individual abilities may result in some deviation from these guidelines.
Education and Experience
<ul><li>Bachelor degree Preferred and two (2) or more years of related experience or the equivalent combination may be acceptable.&nbsp;</li>
<li>Previous fundraising, communications or sales experience required.&nbsp;</li>
<li>Understanding of and some experience with statistical reporting, collection, analysis and reporting.</li>
<li>Ability to extract simple database information and make recommendations based upon statistical analysis.</li>
</ul>Skills/Abilities 
<ul><li>Excellent organization and time management skills and the ability to work with minimal supervision while performing duties.</li>
<li>Proficient skills in personal computer operation, including word-processing, spreadsheet and data management software programs.</li>
<li>Solid oral, written and interpersonal communication skills required.</li>
<li>Strong public speaking skills required.</li>
<li>Current Florida driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.</li>
<li>Must be able to perform this position safely, without endangering the health or safety to himself or herself or others.</li>
</ul>Personal characteristics and skills 
<ul><li>Possess an adequate level of broad business and leadership skills.</li>
<li>Effective at generating resources and financial support for the organization.&nbsp;</li>
<li>Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact.&nbsp;</li>
<li>Able to build trust in United Way and its relevance in the community.</li>
<li>Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.</li>
<li>Understand community trends and human service issues.</li>
<li>Excels in leadership, teambuilding, effective utilization of volunteer resources, management skills, and communication skills.</li>
</ul><ul><li>Ability to build relationships with different types of people, including clients, organization members, and providers.</li>
</ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>ABOUT BREVARD COUNTY FLORIDA
Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. &nbsp;With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>.

United Way of Brevard County, Florida

United Way of Brevard 

Manager, Resource Development

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

Overview:The successful candidate for this full-time position thrives on serving others, welcomes the opportunity to work with homeless service providers to facilitate clients’ access to housing, and will maintain a laser focus on the mission to end homelessness in Sedgwick County. The position requires an excellent communicator with the ability to manage highly detailed data to increase the efficiency of the local homeless response system by removing barriers that impede access to permanent housing for homeless individuals and families.&nbsp;Additionally, regardless of role or team, every United Way of the Plains employee must be able to demonstrate our core values as defined on our website: Community, Collaboration, Leadership, People, Diversity, Advocacy and Stewardship. These values shape our internal behaviors and communicate to our various stakeholders who we are and what we stand for.Under the leadership of the CoC Planning Manager, the CoC Planning Associate will support United Way of the Plains as the Wichita/Sedgewick Continuum of Care (CoC) lead agency in key planning activities related to CoC governance and engagement. The Associate will provide key support for the development of the CoC’s consolidated application for HUD’s annual CoC Program Notice of Funding Opportunity (NOFO), the annual Point-in-Time Count, and facilitation of monthly CoC meetings. The Associate is a key part of the CoC team and will work in close partnership with service providers and other members of the CoC team to ensure key planning activities are performed in support of the homeless response system to make homelessness rare, brief, and nonrecurring in Sedgwick County. &nbsp;Key Responsibilities and Essential Functions<ul><li>Assist the CoC Planning Manager in running the local CoC competition and coordinate the completion of the collaborative CoC grant application.</li><li>Help plan and execute the annual Point-in-Time Count and Housing Inventory Count&nbsp;</li><li>Stay up to date with HUD regulations and help the CoC Planning Manager train providers on those regulations.</li><li>Support the CoC Planning Manager in annual project monitoring and as needed monthly monitoring on poorly performing projects.&nbsp;</li><li>Work with the CoC team to perform quarterly reviews of project performance and expenditures to ensure compliance with grant agreements.&nbsp;</li><li>Build relationships with members of the CoC and non-members to work towards ending homelessness, especially with landlords, property owners, and local businesses.</li><li>Prepare for each year’s NOFO and YHDP grant opportunities by working to complete required elements of both grants in the year prior, including organizing and providing training at CoC meetings in collaboration with CE and HMIS Leads.&nbsp;</li><li>Sit on and help organize committees needed for the NOFO or compliance, like the Governance Charter committee and Alliance of Overlooked Neighbors, a committee consisting of persons with lived experience of homelessness.</li><li>Assist the CoC Planning Manager in preparing a needs-gap analysis and all other tasks required by 24 CFR 578 that are not done by the board, HMIS Lead, CE Lead, committees, or CoC projects.&nbsp;</li><li>Help staff all CoC and Advisory Board meetings and keep both groups focused on achieving the vision of the CoC.&nbsp;</li><li>Communicate the work done by CoC and needs of the unhoused community internally and externally, including writing and sending out a weekly email.</li><li>Help organize monthly CoC meetings, as well as plan an annual meeting designed to bring in new members to the CoC.</li></ul>Minimum Requirements and Qualifications<ul><li>Bachelor’s degree required.</li><li>At least two years of experience working with persons experiencing homelessness, homeless service providers, and/or in low-income housing developers/providers.</li><li>Proficiency in using computers, including MS Office, the internet, and databases.</li><li>Strong written and oral communication skills.</li><li>Strong relationship and team-building skills.</li><li>Strong ability to lead teams towards a common goal.&nbsp;</li><li>Excellent administrative skills and ability to accurately maintain highly detailed data.</li><li>Capable of working effectively with limited supervision.</li><li>Able to maintain confidentiality regarding sensitive information.</li></ul>Non-Negotiable Hiring Criteria:&nbsp;<ul><li>Naturally curious and self-motivated in a never-ending pursuit of continuous improvement.</li><li>Ability to interact positively with individuals and groups.&nbsp;</li><li>Must be flexible and multitask oriented; can adapt to changing priorities.&nbsp;</li><li>Can work independently and responsibly while managing numerous projects simultaneously.&nbsp;</li><li>Dependable and reliable to meet deadlines; remains calm under pressure.&nbsp;</li><li>Lead by personal example; your word is your bond.&nbsp;</li><li>Servant leader who can positively influence others not under their control.&nbsp;</li><li>Possess excellent judgment and creative problem-solving skills.&nbsp;</li><li>Helps create a work environment that embraces and appreciates diversity.</li></ul>Core Competencies for all United Way Professionals<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “CoC Planning Associate” in the subject line.Application Deadline: For priority consideration, apply by October 15, 2024; position will remain open until filled.&nbsp;More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org" target="_blank">https://unitedwayplains.org</a>United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

Continuum Of Care Planning Associate

Vision and Mission: At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas. Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve. &nbsp;Our Values: • Teamwork – We work together to accomplish our goals and help each other succeed. • Innovation - We are fearless, imaginative trail blazers. • Mission Focused- We are passionate about our community’s wellbeing and creating lasting change. • Integrity – We are honest, transparent and act ethically to create trust. • Excellence – We set clear, high expectations for ourselves and our work. &nbsp;Purpose of Position: The Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts. This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job. &nbsp;Key Responsibilities and Essential Functions: • Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities. • Participate in staff training activities to maintain the required annual training hours. • Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly. • Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly. • Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift. • Be fully prepared to begin answering phone lines promptly per assigned work schedule. • Log into the call queue to take calls. • Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Contribute to the overall effectiveness of the Crisis and 988 by completing all other tasks as assigned. • Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume. • Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections. • Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment. • Maintain acceptable level of contact handling and customer service performance as described by 988 training standards. • Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email. • Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts. • Develop and implement crisis related safety plans. • If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response. • Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds. • Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help inquirer make an informed decision. • In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes. • Must successfully complete VIBRANT training prior to assisting callers • Perform other such duties as may be assigned by the supervisory team • These job responsibilities are to be the main emphasis of this position. As with every job at United Way, it is not possible to define jobs precisely. Should the need exist, every person in the organization will assist in any way necessary to assure an efficient and cooperative environment. &nbsp;Experience/Qualifications: • High school diploma/GED, with a minimum one-year experience in the human services, social work, or customer services field required • Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp; • Ability to pass and maintain a Level 2 background check is required. This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records. • Must successfully complete Inform USA exam once eligible. • High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems. • Able to troubleshoot basic technical issues. • Adaptable and able to move with change while maintaining a positive attitude. • Self-directed to take initiative in follow-up and resolution of daily issues. • Active listening and interviewing skills • Ability to conduct approved suicide assessment • Ability to work with people in great need. • Capacity to perform work calmly and effectively in emotionally intense environment. • Clear, concise and effective written and verbal communication. • Relate and interact successfully with persons of various social, cultural, economic, • and educational backgrounds. • Deal with people in a manner that shows sensitivity, tact and professionalism. • Ability to problem solve multifaceted difficulties. • Crisis and 988 is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of Crisis and 988 clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies. • Crisis and 988 is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection. • Staff members who drive a vehicle on UWNEFL business must provide proof of a valid driver’s license and current automobile insurance. • Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida. • Actively participate in the broader organizational activities and be a brand steward within the community, outside agencies and/or programs to enhance United Way services to the community. &nbsp;Compensation and Benefits: • Competitive Pay – Commensurate with education and experience based on current market • Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents • 403(b) Matching – Generous matching up to 6% of annual pay • Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days • Vacation – Two weeks paid vacation • Flexible Schedule – Hybrid working environment with the ability to modify as needed • Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking • Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people • Employee Assistance Program • A fun, challenging, and inclusive culture &nbsp;General Physical Requirements for Essential Functions of the Job: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required. Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment. This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information: The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements. We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity. We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply. United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment. &nbsp;UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Crisis & 988 Specialist

POSITIONThe role of the Program Manager, Financial Stability, is to provide leadership for UWBG in all aspects of its income management and financial education agenda. The manager leads all relevant financial education programming, including staff coordination and volunteer recruitment, service delivery, data collection, program evaluation, and grant compliance. The position is responsible for the overall growth, marketing, and performance of the VITA (Volunteer Income Tax Assistance) Program, and it includes recruiting, training, and managing volunteers and tax site preparation, including operations, oversight of volunteer preparers, and quality control. &nbsp;ESSENTIAL FUNCTIONS: &nbsp;Program ManagementVITA (Volunteer Income Tax Assistance Program)<ul><li>Manage staff of coordinators who will recruit and retain adequate volunteer staff to administer the Federal Volunteer Income Tax Assistance (VITA) program.</li><li>Meet or exceed established goals set by the granting agency.&nbsp;</li><li>Lead tax preparation training course &amp; orientation for all volunteers&nbsp;</li><li>Work with the staff of coordinators to establish partnerships with organizations that will allow volunteer tax preparation at their site.&nbsp;&nbsp;</li><li>Work in collaboration with the VITA tax partners to administer, maintain, and expand VITA tax sites.</li><li>Work with marketing, 211, and WayPoint Directors to promote free VITA tax preparation and recruit volunteers.</li><li>Act as liaison between the VITA tax sites and the IRS</li><li>Manage other grant-funded financial education programs as needed.</li></ul>Grants Management<ul><li>Assures compliance with all external financial stability grant requirements.</li><li>Ensures data collection by staff and volunteers.</li></ul>Other<ul><li>Represents Community Impact at meetings, events, presentations, and other such activities as requested or required.</li><li>Other duties as assigned.</li></ul>

United Way of the Bluegrass

How Collective Impact works at UWBG

Program Manager, Financial Stability

Position Summary&nbsp;The Senior Grants Manager manages Community Foundation and United Way of Volusia-Flagler Counties’ (CF UWVFC) strategic investment efforts. The goal of this position is to increase the organization’s ability to drive positive change by strategic investments in the community through grantmaking and grant management. United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven and brand-steward.Duties and Responsibilities&nbsp;Business Acumen &amp; Strategic Direction<ul><li>Participate in community and business environment by serving in civic groups, on committees, and in groups that will advance the mission of CF UWVFC.</li><li>Contribute to the growth and development of organizational resources and capacity.</li><li>Ensure alignment of internal initiatives with strategic direction.</li><li>Manage contracts, grant agreements and budgets.</li><li>Steward non-profits through grant application and award process.</li><li>Oversee 2-1-1 database, referrals and subcontract.</li></ul><ul><li>Develop and direct the management of the VITA Program.</li></ul>Outward Turning<ul><li>Develop strong relationships with non-profits and attend events.</li><li>Build non-profit partnerships to distribute endowment funds to positively impact the community.&nbsp;</li><li>Identify, write, and manage grants and sponsorship opportunities that align with the CF UWVFC’s strategic investment goals.</li></ul>Talent Management &amp; People Development<ul><li>Manage and coordinate all efforts of the Coordinator and volunteers including: assign and monitor all job responsibilities, maintain positive staff relations, conflict resolution, and ensure the organizational resources are used to their maximum potential.&nbsp;</li><li>Receive and provide feedback in a constructive way.</li></ul>Operational Planning &amp; Execution<ul><li>Plan and support events as needed.</li><li>Assist the Vice President of Operations with strategic planning and execution of the annual goals.</li><li>Other duties as assigned.</li></ul>Qualifications&nbsp;<ul><li>Bachelor’s degree in a related field OR four years of relevant work experience.</li><li>Team player with the ability to work with CF UWVFC senior management to achieve organizational goals.</li><li>Strong verbal and written communication skills, including public speaking and presentation skills.</li><li>Exceptional interpersonal skills with the ability to communicate the key stakeholders, peers and staff.</li><li>High degree of professional integrity to deal ethically with confidential information.</li><li>Ability to work under minimal supervision.&nbsp;</li><li>Excellent computer skills (minimum of Microsoft software programs).</li><li>Possess a valid driver’s license and have use of insured motor vehicle.</li></ul>&nbsp;Preferred<ul><li>Grant writing and grant and contract management experience.</li></ul>Working Conditions &amp; Physical Requirements&nbsp;Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions.&nbsp; Employees may be required to assist with or attend various offsite events related to programs or fund raising that are scheduled evenings and/or weekends.&nbsp; These events may&nbsp;require several hours on your feet and assisting with heavy lifting and carrying.Direct Reports-&nbsp;CoordinatorUnited Way of Volusia-Flagler Counties is an Equal Opportunity Employer. It is the organization’s policy to abide by all laws pertaining to fair employment practices and to not discriminate against any employee or applicant for employment because of age, race, color, religion, gender identification, sexual orientation, national origin, handicap or disability, or marital or veteran status.&nbsp;Date last reviewed/revised: September 13, 2024

Community Foundation & United Way of Volusia-Flagler Counties

United Way of Volusia-Flagler Counties ES

United Way of Volusia-Flagler Counties, Inc.

Senior Grants Manager

Under the direction of the Call Center Supervisor, the 2-1-1 Family Resource Navigator is responsible for providing phone information, referrals, and resources to families who are pregnant or parenting young children between the ages of 0 to 5 as part of a partnership with the Pierce County Early Childhood Network (PCECN). This position supports families with care coordination for services to address a wide variety of resource needs and parenting support, including follow-up to ensure linkage to services. JOB&nbsp;RESPONSIBILITIES The 2-1-1 Family Resource Navigator will be responsible for answering phone, web, text, and e-mail inquiries to provide timely, relevant, and accurate information to families seeking assistance. • Provide culturally responsive telephone support to families • Collect family intake information and confirm interest in PCECN • Document all activities with families in the 211 database for referral tracking. Best practice recommends completion of all documentation within 48 hours. • Work collaboratively in a multi-agency, multi-disciplinary team in a manner which promotes mutual respect, open communication, and joint problem solving, and which values and builds upon the unique strengths of all team members. • As part of the 2-1-1 team, complete full 2-1-1 Call Center orientation and training in assisting callers, using the 2-1-1 database, and Call Center procedures. • Respond to 211 calls by assessing caller’s needs and provide appropriate information and referrals. • Share expertise and helping high need callers with 2-1-1 team members to help them build their knowledge and skills. • Provide resources and referrals as requested by the family, including age-appropriate developmental activities to do at home • Identify and research if necessary appropriate referrals and services that may benefit a family • Address work flow concerns to assure families receive timely services. Work with manager if they are not able to complete care coordination each week. • Represent PCECN on local community coalitions, neighborhood groups and networks as appropriate. • All staff are required to participate in disaster drills and exercises that are held during their shift. • Weekends, holidays, evenings and graveyard shifts may be required during surge staffing/disaster events. • When eligible, gain Inform USA Community Resource Specialist (CRS) designation.&nbsp;REQUIRED QUALIFICATIONS • Experience in Human Services, Social Services, or related field • Pass security clearance (WA State Patrol Background Check) • Pass the Department of Social and Human Services background check • Computer skills to send e-mail, enter data, create reports and documents using Microsoft Office • Commitment to equity&nbsp;DESIRED QUALIFICATIONS • Familiarity with children and family service delivery systems • Exceptional communication, organizational, and interpersonal skills • Knowledge of child development and community resources • Ability to work with minimal supervision in a fast-paced, highly adaptive environment • Ability to interact effectively with diverse groups • Bilingual skills are highly valued but not required Please submit a cover letter and resume to Penni Belcher at <a href="mailto:pennib@uwpc.org" target="_blank">pennib@uwpc.org</a>.

United Way of Pierce County

211 Family Resource Navigato

BACKGROUND South Sound 211 (SS211) is a comprehensive information and referral service that assists Pierce, Thurston, and Lewis County residents with community resource information that can best meet their needs. Currently, South Sound 211 receives almost 80,000 requests for assistance each year. Highly trained Information and Referral Specialists (I&amp;R) connect callers with programs that can assist with food, housing, legal issues, and rent/utility payments. In addition to general information and referral services. South Sound 211 is a Coordinated Entry for Homeless Services entry point, the pierce county transportation resource center and the coordinated access point for Pierce County Help Me Grow.&nbsp;JOB SUMMARY: South Sound 211 is seeking a 211 Specialist that can respond to requests for community resource information and referrals. The 211 Specialist provides assessment, information, referrals and advocacy to 211 callers while remaining empathetic and objective. The specialist assists with applications/intakes such as Basic Food, Pierce County Rent and Coordinated Entry. All caller information is accurately recorded in the 211 database as well as various other data entry points. The 211 Specialist will also perform follow-up calls for quality assurance purposes and to identify gaps in service. At times, the I&amp;R Specialist assess callers in crisis and connects them to the appropriate crisis line. All 211 staff are required to participate in staff meetings and trainings. This position may require participation at various community events and promote 211 and the available resources. This position will also distribute marketing materials to community programs and agencies. United Way of Pierce County currently operates with a hybrid work model, with staff working partly at home and partly in the office. Some time working in the office will be required.&nbsp;ESSENTIAL FUNCTIONS: • Provide information, referral, and advocacy for 211 callers and accurately record caller information. • Perform intake and application assistance for Basic Food benefits • Perform screening and scheduling for Pierce County Coordinated Entry • Perform intakes for 211 Navigation programs such as Transportation, Workforce Development and Help Me Grow. • Perform follow-up activities for quality assurance purposes • Maintain their own data quality. • Complete special projects as assigned by the 211 Manager. • Support other areas of 211 and United Way of Pierce County by assisting with other projects as needed. • All staff are required to participate in disaster drills and exercises that are held during their shift. • Required to become certified as an Inform USA Community Resource Specialist once eligible. • Weekends, holidays, evenings and graveyard shifts may be required during surge staffing/disaster events MINIMUM&nbsp;QUALIFICATIONS: • Human services, social work, or communications experience is helpful. • Call center experience is helpful. • Possess strong customer service skills. • Strong verbal communication skills • Must have strong computer literacy skills and be confident with using multiple programs at once. • Excellent listening and problem-solving skills necessary. • Must be incredibly reliable. Being on time for work and maintaining regular attendance is essential. • Ability to work well in a team, good interpersonal skills and positive attitude. • Must be able to work in a compassionate, fast-paced and efficient environment. • Bilingual applicants are encouraged to apply! Submit cover letter and résumé to Dennise Cervantes at <a href="mailto:Dennisec@uwpc.or" target="_blank">Dennisec@uwpc.or</a>

28 1 - 2 years of experience Jobs