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POSITION SUMMARY&nbsp;Eligible for hybrid/3 days in office at United Way Worldwide in Alexandria, VA.&nbsp;United Way Worldwide (UWW) is seeking a highly motivated and creative individual to lead our events strategy and manage the events team.&nbsp;The Senior Director of Events will report to the EVP/Chief Marketing Officer and is responsible for the strategy, planning, execution, and management of high-quality events designed to drive organizational goals including but not limited to fundraising, stakeholder engagement, and brand-building. This position is essential in connecting the United Way network and key stakeholders with live programs and content that engage, educate, and inspire participants from around the world. The Senior Director is responsible for ensuring seamless delivery of events, managing a high-performance team, maintaining UWW’s professional standards, and building strong relationships with internal and external stakeholders. The successful applicant must be solutions-oriented, and proactive with client and executive leadership team requests, anticipating issues, integrating ideas, and creative strategies. Success in the role includes developing compelling, innovative, and cohesive world-class experiences that advance UWW’s mission and impact.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIESDevelop and implement a comprehensive global strategy for external and internal events that aligns with the organization's overarching objectives and growth goals.<ul><li>Plan, manage, and execute a portfolio of events, including client-facing experiences, industry conferences, and internal initiatives.</li><li>Develop events that have a clear creative narrative, that align and drive strategy; secure plenary speakers and plenary experiences that give lift to the event narrative; support script development/process to fully connect the event experience and inspire participants.</li><li>Create production flows and schedules; provide onsite management for general sessions at events to include set up, technical direction, rehearsals, tear down, and other oversight as needed.</li><li>Identify key opportunities for global engagement through events, conferences, and partnerships.</li><li>Act as a brand ambassador, ensuring all events reflect UWW’s identity and strategic priorities.</li><li>Oversee all aspects of event production, including venue selection, vendor management, logistics, and on-site coordination.</li><li>A keen eye for detail and a flare for creating meaningful and memorable professional experiences that drive business impact.</li><li>Collaborate with senior leaders (at United Way Worldwide and across the United Way network) to identify and amplify key stories and messaging.</li><li>Manage flawless execution of complex events.</li><li>Plan and produce the worldwide events calendar.</li><li>Define and track event KPIs to measure success, gather feedback, and identify areas for improvement.</li><li>Provide post-event analysis, reports, and recommendations to stakeholders.</li></ul>Budget Management &amp; Resource Allocation:<ul><li>Develop, manage, and optimize budgets for global events, negotiate contracts, ensure financial sustainability, high-quality event delivery and adherence to organizational standards.</li><li>Analyze cost-effectiveness and ROI of events, making strategic recommendations for improvements.</li><li>Deliver transparency reporting on financial excellence.</li></ul>Compliance And Risk Management<ul><li>Collaborate with internal departments to ensure that all activities are conducted in compliance with policies, procedures, and local regulatory/legal requirements, company policies, and code of conduct&nbsp;</li><li>Identify and mitigate potential risks associated with large-scale events.</li><li>Oversee the development and management of an organizational event crisis plan in partnership with internal teams.&nbsp;</li></ul>TECHNOLOGY REQUIREMENTS<ul><li>Advanced proficiency in Microsoft Office suite and project management software.</li><li>Experience with digital communications and CRM tools and databases.</li><li>Comfortable with online webinar platforms for event production.</li></ul>EDUCATION/REQUIREMENTS &nbsp;<ul><li>Bachelor’s degree in marketing, communications or business preferred</li><li>A minimum of seven (7) years of meeting and convention planning experience, including leadership role(s) in strategic planning and execution of domestic and international meetings.</li><li>Minimum of five (5) years as a team leader responsible for managing staff.&nbsp;</li><li>Demonstrated experience in bringing events to life from concept to completion.&nbsp;</li><li>Experience working with production companies on the development and execution of medium-to-large-scale conferences (1,000+ participants).</li><li>Experience in developing and managing budgets.</li><li>Demonstrated experience in developing, managing, and implementing an event/conference project plan.</li><li>Proven ability to build relationships, influence others, and work effectively with individuals internally and externally at all levels.&nbsp;</li><li>Certified Meeting Planner (CMP) | Continuing Education hours must be up to date.</li><li>Nonprofit experience at a global organization is preferred.</li></ul>Conditions of Employment:<ul><li>Eligible candidates must live in the US and be able to work in the US without need for work visa or residency sponsorship (relocation is not available).</li><li>Available for occasional teleconferences outside of usual working hours, to help ensure company-level global coverage of executive needs.</li><li>Travel may be required based on business needs (domestically and internationally) and attend virtual programs outside of working hours as needed.</li><li>Available to travel as needed when required (up to 20-25%).&nbsp;</li><li>Satisfactory complete of a background check.&nbsp;</li><li>Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.</li><li>Current passport and Real ID.</li></ul>SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $125,000 to $140,000 &nbsp;per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Senior Director, Events

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)&nbsp;The HRIS Administrator is a member of the United Way Worldwide (UWW) People &amp; Culture team. This person will be responsible for managing the data, systems and processes that will ensure that UWW leadership and the People &amp; Culture team have the information necessary to inform effective people operations and strategic decision-making. The successful candidate will possess strong understanding of HR information systems structure and functionality. This person will be a resourceful problem solver, with the experience, judgement and initiative to manage IT systems as well as business processes. They will partner to support functions across the People &amp; Culture team, including benefits design &amp; administration, compensation, compliance, talent acquisition, employee engagement, performance management, learning &amp; development, and DEI. &nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be collaborative and able to perform each essential duty listed below at a satisfactory level:<ul><li>Serve as a trusted HR contact and advisor and establish effective relationships with managers and employees.&nbsp;</li><li>Support HRIS tools and resources by identifying systems needs and options, and partnering with vendors to manage the implementation of needed upgrades, module integrations, and system migrations</li><li>Generate reports, develop and manage dashboards regarding key People &amp; Culture performance metrics and ongoing engagement activities; support efforts to monitor outputs and outcomes</li><li>Serve as designated Record-Keeper for People &amp; Culture team, facilitating processes to ensure internal data control, and maintaining the accuracy, integrity and confidentiality of human resource files, records, and documentation.</li><li>Perform annual audits of personnel files to ensure that all required documents are collected and filed appropriately; take corrective action as needed.</li><li>Answer internal, HR-related questions relative to standard policies and benefits.</li><li>Establish profiles for new hires in HRIS, serve as a resource to staff as they use the system</li><li>Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims, and costs.&nbsp;</li><li>Assist in completing benefits reporting requirements and the distribution of required annual employee notices.&nbsp;</li></ul>Skills/Abilities:<ul><li>A minimum of five (5) years of prior experience in an HR function; demonstrable understanding of best practices in HR operations</li><li>Demonstrated proficiency with HRIS and payroll systems; prior experience with systems implementations preferred</li><li>foundational understanding of database systems structure, reporting and management</li><li>Strong proficiency with MS Excel, and standard MS Office applications similar.</li><li>Excellent verbal and written communication skills.</li><li>Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.</li><li>Excellent organizational skills and attention to detail.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is $75,000 to $80,000 per year. Salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, position, and the market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

HRIS Administrator

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office, after 90-day introductory period - Alexandria, VA)Provide support to the Office of General Counsel including preparation of legal documents, correspondence and reports;&nbsp;database development and maintenance, including ethics and conflicts certifications; maintenance of legal files and committee and board materials. &nbsp;Perform and coordinate administrative work flow within the &nbsp;department; manage contracting approval process, annual state business and charitable registration filings, expense and receivable review and processing. &nbsp;Coordinate maintenance of domestic and global trademark docket.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Maintain the OGC contract docket, and route contracts/agreements to the appropriate OGC personnel, prepare drafts of certain form contracts, review contracts/amendments for correct documentation prior to legal sufficiency review, and review basic contracts for legal sufficiency. &nbsp;</li><li>Manage annual charitable registration renewal process, including substantively review draft filings, and route charitable solicitation filings and annual reports for multiple signatures and submission to appropriate states’ offices. </li><li>Maintain OGC operating budget, and produce monthly, quarterly and annual budget reports. &nbsp;</li><li>Maintain trademark docket, acquire trademark specimens (as needed), and assist with cancellations/renewals and cease and desist letters. </li><li>Manage annual ethics certification for Board and staff. File hardcopy documents and update General Counsel’s file docket.</li><li>Compose correspondence letters, memoranda, charts, tables, graphs for attorney’s review and signature as directed by the attorney and occasionally on own initiative for routine and sensitive matters. Proofreads and corrects written materials to ensure correct format, spelling, punctuation and grammar. </li><li>Operates computer equipment in performance of daily duties. Effectively uses various software applications necessary to perform required job duties. Actively seeks out technological resource solutions to maximize efficiency. </li><li>. Effectively manages electronic documents for easy retrieval. Sorts, reads and annotates daily incoming mail. Attaches appropriate file to facilitate action. Determines routing and required signatures; coordinates outgoing mail and/or deliveries; maintains records pertaining to all aspects of attorney’s work. </li><li>Schedules appointments and maintains attorney’s calendar; receives and assists clients and refers them to attorney or other appropriate person as circumstances warrant; arranges business itineraries and makes travel arrangements. Independently prepares travel expense reports based on attorney’s receipts and itinerary. Maintains client and administrative files in an organized manner and in accordance with department procedures. </li><li>Preserves and protects the confidences and privileged communications of all clients. Makes written and oral contacts as necessary to obtain information or to clarify, crosscheck or verify the information needed. Independently acts during attorney’s absence and uses initiative and judgment to see that matters requiring attention are handled to minimize the effect of the attorney’s absence. </li><li>As requested by the Office of General Counsel, conduct legal research on relevant laws, regulations, and rules and summarize key findings from the legal research. Able to utilize effectively legal research databases (Westlaw, LexisNexis) and online resources to gather and analyze relevant legal issues. Compile research findings into clear, concise summaries or memorandums for attorneys, focusing on the most relevant information and applicable legal principles. </li><li>Draft, review, and proofread legal documents; prepare exhibits, attachments, and other legal forms and documents. &nbsp;Have competency with track changes and compare functions in Microsoft Word and Adobe. </li><li>Greets visitors, screens phone calls and refers callers to appropriate staff members in a professional and courteous manner. Exercises professionalism, poise and tact in all verbal and written correspondence with internal and external customers. Works collaboratively, with other OGC attorneys and staff. &nbsp;Duplicates correspondence and other printed material, sends faxes or arranges for duplicating and/or faxing to be performed; may be asked to cover reception duties. </li><li>Perform other duties as assigned by the General Counsel.&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Associates degree or equivalent from a two-year college or commensurate experience;</li><li>At least four to six years of responsible experience in a similar role; </li><li>Ability to work with staff of all levels;</li><li>Paralegal Certificate or a Paralegal Studies Degree preferred.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.SALARY STATEMENTThe budgeted salary range for this position is $85,000 - $100,000 per year. Proffered salaries are determined by several factors including applicant’s knowledge, ­­­skills, and experience, and market considerations.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Paralegal Knowledge Base – Competent knowledge of legal terminology, document preparation, and filing procedures; proficient in legal research, using databases such as Westlaw or LexisNexis; ability to handle sensitive and confidential information with discretion.Attention to Detail – Ensures that legal documents, such as contracts, memoranda, and filings, are free from errors in grammar, punctuation, dates, names, and terminology. Double-checks all information to ensure consistency and correctness.Accountability/Results Orientation -&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management -&nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.Innovation/Creativity -&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks". Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:???@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;or call 703-836-7100, ext. 324 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Paralegal

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office, after 90-day introductory period - Alexandria, VA)The Research Manager is an exciting opportunity to join the United Way Worldwide Research &amp; Insights team to ensure the integrity, accuracy, and delivery of analytical insights to advance the impact, relevance, and sustainability of United Way Worldwide and the global United Way Network. The ideal candidate will be self-motivated and highly organized with a strong attention to detail and the flexibility to manage multiple deadlines simultaneously. Candidates should be ready to contribute to the growth of philanthropy and volunteerism in the United States and around the world, in alignment with United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good.&nbsp;As a Research Manager at United Way Worldwide, the position is responsible for collaborating with process managers, subject-matter experts, and community leaders around the world. Key aspects of the role include listening to requests for research and analysis, identifying existing datasets and information, and sharing/presenting knowledge to help teams make informed decisions. This role requires expertise with at least one type of data and analysis (e.g. qualitative, quantitative, geospatial) and familiarity with the range of data and information commonly used by nonprofit organizations, civil society, and the non-governmental sector.&nbsp;Reporting to the Director of Research, the Research Manager is a member of the Global Network Advancement Team, which is charged with stewarding the success of 1,100 local United Ways across 34 countries through learning and development, impact strategies, research and insights, and coaching to ensure that every United Way is best able to meet the needs of the local communities it serves.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONThis individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Support implementation of relevant research studies and research priorities.</li><li>Develop and maintain detailed project plans, including timelines, milestones, and responsibilities for key research initiatives and projects related to Network staffing, operations, revenue, and impact. </li><li>Conduct regular reviews of established research (e.g. academic journals), institutional reports, community needs assessments, government publications, and related scholarly and professional literature. </li><li>Participate in key aspects of data collection, cleaning, and processing: survey collection, data entry, interviews, focus groups, customer feedback, observation, maintaining research logs, and qualitative/quantitative analysis.</li><li>Provide regular analysis and actionable insights to drive UWW and UW Network impact, relevance, and sustainability.</li><li>Prepare and present research results to internal and external audiences, including senior management, industry experts, and potential supporters. </li><li>Regularly respond to Ask United Way requests for research and analysis from UWW, the UW Network, and external stakeholders.</li><li>Other duties as assigned.&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s degree in mathematics, geography, sociology, psychology, engineering, anthropology, computer science, public health, development studies, political science, a related field, or commensurate experience.</li><li>Minimum of five (5) years of professional experience working with geospatial, qualitative, or quantitative data in a corporate or nonprofit environment. User experience, user interaction, and service design experience preferred but not required. </li><li>Experience and familiarity using qualitative and quantitative data collection methods. Experience in creating data visualizations and/or with data storytelling is preferred.</li><li>Experience in providing research or knowledge management support to meet the needs of the various functional groups or departments.</li><li>Familiarity with leading providers of data and insights including data sources, analytical tools, and organizations.</li><li>Demonstrated and excellent written, verbal, and visual communication skills.</li><li>Work collaboratively with all staff and volunteers in a diverse environment to produce high-quality quantitative and qualitative data and analysis.</li><li>Mastery of all Microsoft Office tools, including Excel, PowerPoint, Word, and Access.</li><li>Familiarity with data visualization platforms or services, including Power BI, Tableau, R, Python packages, or similar data visualization tools.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is $85,000 to $90,000 per year. Salary is determined by several factors including applicant’s knowledge, skills, experience, and the market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation -&nbsp;Articulates and communicates work goals and objectives, as well as expected work results. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and stature to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness. If People Leader, is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital); establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes sound departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages responsible risk-taking.Teamwork Collaboration -&nbsp;Active contributor to group change initiatives and serves as a change agent. Supports and motivates others to contribute which in turn helps build a cohesive and diverse department. If People Leader, determines the composition of teams required to accomplish departmental goals and objectives; provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organizational goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way Network and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity -&nbsp;Shares a deep commitment to the UW vision. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect local United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Research Manager

ABOUT UNITED WAYUnited Way mobilizes communities around the world to close gaps and open opportunities so everyone can thrive. Through our global network spanning 37 countries and 1,100 communities, United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of the world’s most complex challenges while making a positive impact in the lives of millions of people. Learn more at unitedway.org.&nbsp;INTERN EXPERIENCE AT UNITED WAY WORLDWIDEInterns at United Way Worldwide gain valuable learning and working experience at a leading nonprofit organization. Our goal is to make every intern who works with us learn about the area of work they believe they plan to pursue after graduation. &nbsp;We want each intern to feel included, valuable, and productive in the department in which they are assigned. &nbsp; In addition to the hands-on experience, you’ll receive working at the largest nonprofit in the world, you will be provided with weekly meetings led by subject matter experts and professional development workshops when available.&nbsp;APPLICANT REQUIREMENTSThe internship opportunities are open to current students attending a college or university. Applicants must be eligible to work within the United States and have all documentation at the time of their application. Internship schedules will generally be Mondays through Thursdays, off on Fridays.&nbsp;POSITION DEPARTMENTGlobal Network Advancement Team (GNAT), Customer Solutions, Enterprise Support Team&nbsp;POSITION SUMMARYUnited Way Worldwide is building a centralized customer service &amp; support model and team, charged with providing enterprise-wide consistent, transparent, accountable, and seamless experiences for United Way staff, donors, partners, and the general public. The Enterprise Support intern will play a key role within United Way Worldwide’s Enterprise Support team by advancing the customer support experience, process, team, and culture to empower world-class service and success. This includes provision of reliable self-service experience, knowledge resources and participation in a broader knowledge management initiative. &nbsp;&nbsp;An intern will have the opportunity to gain knowledge management skills, assist the knowledge management cleanup efforts, learn Enterprise Support case management ecosystem, and collaborate with the United Way network..PRIMARY PROJECTS<ul><li>Develop and maintain knowledge resources aligned with content governance, becoming proficient in naming conventions, style guides, meta data requirements, and more. Training will be provided by our Enterprise Support Team.&nbsp;</li><li>Assist in the cleanup efforts of our global extranet, United Way Online, ensuring accurate up-to-date knowledge resources for our network. &nbsp;</li><li>Assist in developing and implementing an organization wide business taxonomy to enhance the network’s knowledge acquisition.&nbsp;</li><li>Support content review process reviewing, editing, and approving content aligned with content governance standards. &nbsp;</li><li>Provide ongoing support to the Enterprise Support team, contributing to the seamless customer support experiences of United Way staff, donors, partners, and the network.&nbsp;</li><li>Share valuable feedback to drive continuous improvements in the customer’s network experience.</li></ul>REQUIRED SKILLS<ul><li>Current enrollment in an accredited college or university.&nbsp;</li><li>Analytical Mindset: Demonstrate strong analytical skills to identify patterns, solve problems, and improve processes. &nbsp;</li><li>Organizational Excellence: Exhibit exceptional organizational skills, ensuring efficient management of projects and resources. &nbsp;</li><li>Effective Communication: Possess excellent verbal and written communication abilities to collaborate with diverse stakeholders. &nbsp;</li><li>Writing Proficiency: Showcase strong writing skills, creating compelling and concise content for knowledge resources.&nbsp;</li><li>Technical Literacy: Display familiarity with web-based databases and software tools, with a willingness to learn and adapt. &nbsp;</li><li>Collaboration: Thrive both independently and in team settings, contributing to group projects and taking ownership of solo assignments. &nbsp;</li><li>Attention to Detail: Show meticulous attention to detail, ensuring accuracy and precision in knowledge resources. &nbsp;</li><li>Time Management: Successfully manage competing priorities and meet deadlines in a fast-paced environment.&nbsp;</li></ul>PREFERRED SKILLS<ul><li>Experience in library science and knowledge management &nbsp;</li><li>Knowledge of User Experience (UX) &nbsp;&nbsp;</li><li>Experience building content governance models, content curation processes, style guides, and/or managing content repositories &nbsp;</li></ul>HELPFUL INFORMATION<ul><li>Weekly meetings and supplemental professional development workshops provided onsite</li><li>Complete a learning plan according to school’s requirements for those receiving a grade</li><li>Chance to meet and work with nonprofit subject matter experts and leaders at UWW</li><li>Free coffee &amp; tea onsite</li><li>Free parking at United Way Worldwide’s parking garage</li><li>Near Blue/Yellow Metro line (Braddock Metro Station) and then board Alexandria Free Dash bus that has stops directly across from our building</li></ul>LOCATIONThis internship takes place at the United Way Worldwide office at 701 N. Fairfax St., Alexandria, VA 22314.TIME FRAMESummer – June 2, 2025 to July 31, 2025Pay Rate:&nbsp; $21.00 - $25.00 / hourEQUAL OPPORTUNITY EMPLOYERUnited Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> or call 703-836-7100 and provide the nature of your request and your contact information.Thank you for your interest in an internship opportunity with United Way Worldwide. You will be contacted if your qualifications are a good match, and you are selected for an interview.

5 United Way Worldwide Jobs