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POSITION TITLE: Development Coordinator EMPLOYMENT TYPE: Full Time, Non-Exempt UNIT ORGANIZATION: Donor RelationsREPORTS TO: Chief Development Officer SALARY RANGE: $45,000 - $54,000&nbsp;Position Overview The Development Coordinator plays a key role in supporting United Way’s fundraising strategies to ensure resources are available to create lasting positive change in our community. This position manages donor data, assists with fundraising and events, and fosters internal and external relationships to advance the development team’s goals. Working within a collaborative and mission-driven environment, the coordinator helps create meaningful opportunities for donor engagement and stewardship to grow revenue.&nbsp;Key Areas of Responsibility The primary responsibilities of this position include, but are not limited to:Donor Engagement &amp; Stewardship<ul><li>Manage gift processing (coordinate all aspects of gift processing, ensuring accurate coding and entry within Salesforce).</li><li>&nbsp;Maintain accurate donor records in Salesforce.</li><li>Coordinate the donor acknowledgement process, including supporting the generation of acknowledgment letters.</li><li>&nbsp;Interface with other organizations and the finance team to facilitate donor designation.</li></ul>Reporting<ul><li>&nbsp;Prepare and maintain Salesforce reports and dashboards to track fundraising progress.</li><li>Prepare reporting for United Way Worldwide with support from the finance team.</li></ul>Fundraising &amp; Event Support<ul><li> Support the annual fund solicitation process in collaboration with the Chief Development Officer, Major Gift Officer, and Marketing Director</li><li>Assist with donor cultivation and stewardship, including annual workplace campaigns and communicating impact</li><li>Provide logistical support for donor engagement events, including planning, registration, communications, and post-event evaluation.</li></ul>Qualifications<ul><li> &nbsp;Experience in fundraising, donor relations, event planning, or related relationship management roles.</li><li>Exceptional organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.</li><li>Strong interpersonal and written communication skills; comfortable engaging with diverse audiences.</li><li>Proficiency with office and communications tools and CRM systems; preference for experience with Microsoft Office and Salesforce</li><li>Ability to work independently and collaboratively in a mission-aligned, team-based environment.</li><li>Commitment to equity, accessibility, and inclusive practices. &nbsp;</li></ul>Core Competencies<ul><li>Contributes to shared goals and supports others in a collaborative, mission-driven environment.</li><li>Anticipates needs, takes initiative, and responds effectively in a fast-paced setting.</li><li>Manages information and processes with accuracy, care, and consistency.</li><li>Fosters a respectful and supportive atmosphere for colleagues, partners, and donors.</li><li>Applies inclusive practices and prioritizes accessibility across all aspects of the role.</li><li>Demonstrates interest in and commitment to strengthening Vermont’s nonprofit community.</li></ul>Application Instructions Applications and inquiries can be directed to <a href="mailto:hiring@unitedwaynwvt.org" target="_blank">hiring@unitedwaynwvt.org</a>. Please attach a copy of your resume and cover letter to your application. The deadline for applying is 01/30/2026.&nbsp;Accessible Hiring Policy United Way of Northwest Vermont is committed to an inclusive and accessible application experience for all candidates. If you need an accommodation or a different format for any part of the application process, please contact our Human Resources office at <a href="mailto:Hiring@unitedwaynwvt.org" target="_blank">Hiring@unitedwaynwvt.org</a> / 802-861-7848. We will work with you to find a solution that meets your needs.

United Way of Northwest Vermont

Development Coordinator 

FLSA Status: &nbsp; Non-ExemptCore Hours: &nbsp;8:30 to 5:00 Monday-FridayReports To: &nbsp;Community Resource Program SupervisorSalary Range: &nbsp;Starting at $40k; compensation commensurate with experienceWork Model: &nbsp;Onsite - Spartanburg, SCPreferred Start Date: &nbsp;February 2026&nbsp;ROLE OVERVIEWThe&nbsp; &nbsp;Higher Education Community Resource Coordinator (CRC)&nbsp;will serve college students and families across the economic stability spectrum of need, increasing opportunities for low- to moderate-income students and families to obtain assistance in and support for (1) meeting critical needs; (2) overcoming barriers to self-sufficiency; and (3) creating a pathway to financial stability. The&nbsp;CRC&nbsp;will&nbsp;be responsible for&nbsp;conducting care coordination, which includes&nbsp;determining&nbsp;a client’s placement on the economic stability spectrum and&nbsp;assisting&nbsp;in developing self-motivated and sustainable plans for moving forward on the path to self-sufficiency. The&nbsp;CRC&nbsp;will complete training in the areas of trauma-informed case management, motivational interviewing, mental health first aid, financial coaching, the financial stability readiness tool, Charity Tracker, the Benefit Bank, VITA, and other care coordination tools and techniques.&nbsp;KEY RESPONSIBILITIES&nbsp;<ul><li>Perform case management duties, including client intake interviews, referrals, and follow-ups using the Readiness Tool and other care coordination&nbsp;tools;&nbsp;</li><li>Become a certified Community Health Work providing&nbsp; wrap around services. &nbsp;</li><li>Learn to successfully navigate and&nbsp;utilize&nbsp;Charity Tracker and&nbsp;maintain&nbsp;client case files, including outcomes,&nbsp;assistance, and&nbsp;referrals;&nbsp;</li><li>Complete IRS VITA training at the advanced level and complete and file client taxes as needed during tax&nbsp;season;&nbsp;</li><li>Aid in the supervision of VITA sites as needed.&nbsp;</li><li>Maintain client confidentiality at all&nbsp;times;</li><li>Successfully track, manage, and report goal&nbsp;attainment in Charity Tracker.&nbsp;</li><li>Initiate collaborative opportunities that grow partnerships related to basic needs and financial stability&nbsp;services;&nbsp;</li><li>Attend personal development and leadership seminars as&nbsp;requested, as well as workshops, staff meetings, webinars, conferences, training refresher&nbsp;courses&nbsp;and&nbsp;meetings;&nbsp;</li><li>Maintain integrity and keep all sensitive information confidential.&nbsp;</li><li>Must be able to&nbsp;work&nbsp;a flexible schedule with the possibility of some early morning and evenings.&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ul>SKILLS &amp; QUALIFICATIONS<ul><li>Bachelor’s degree from an accredited college or university&nbsp;required, preferably in human services, administration, social&nbsp;work&nbsp;or some related&nbsp;field;&nbsp;</li><li>At least 2 years’ experience in program&nbsp;coordination;&nbsp;&nbsp;</li><li>At least 2 years of case management, coaching, or mentoring not&nbsp;required, but&nbsp;preferred;&nbsp;</li><li>Ability to obtain volunteer tax preparer&nbsp;certification;&nbsp;</li><li>Strong&nbsp;ability to effectively communicate both verbally and in written format.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong interpersonal skills with&nbsp;the ability&nbsp;to work independently or with others as a team.&nbsp;</li><li>Ability to develop strong professional working relationships and collaborate with both internal and external partners.&nbsp;</li><li>Ability to persuade or influence others in favor of a service, point of view, or course of action.&nbsp;</li><li>Strong ethical standards, reliability,&nbsp;accountability,&nbsp;professional&nbsp;excellence, positive attitude, and&nbsp;confidentiality.&nbsp;&nbsp;&nbsp;</li><li>Maintain&nbsp;a high level&nbsp;of integrity for self and others.&nbsp;</li><li>Demonstrated excellent customer service skills.&nbsp;</li><li>Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work.&nbsp;</li><li>Ability to multi-task,&nbsp;prioritize,&nbsp;and deal with interruptions while meeting&nbsp;timely&nbsp;deadlines.&nbsp;</li><li>Ability to change course of action due to shifts in work demands.&nbsp;</li><li>Ability to&nbsp;operate&nbsp;a personal computer using standard or customized software applications appropriate to assigned tasks.&nbsp;</li><li>Demonstrated ability to understand concepts, practices, and procedures with ability to use in varied situations.&nbsp;</li><li>Demonstrated ability to present information to diverse audiences.&nbsp;</li><li>Demonstrated ability to contribute to important strategy, operational and business decisions that affect&nbsp;departments.&nbsp;</li><li>Demonstrated ability to develop solutions using creativity, resourcefulness, innovation,&nbsp;negotiation,&nbsp;and diplomacy.&nbsp;</li><li>Ability to read and interpret documents such as federal and state laws, legal documents, safety rules,&nbsp;operating&nbsp;and procedure manuals.&nbsp;&nbsp;&nbsp;</li><li>Demonstrated ability to build relationships, negotiate,&nbsp;motivate,&nbsp;and persuade others.&nbsp;</li><li>Demonstrated ability to analyze situations, develop solutions using creativity, resourcefulness, innovation,&nbsp;negotiation,&nbsp;and diplomacy.&nbsp;</li><li>Demonstrated ability&nbsp;to&nbsp;adapt and persevere.&nbsp;</li><li>Demonstrated ability to&nbsp;exhibit&nbsp;extreme integrity and confidentiality.&nbsp;</li><li>Demonstrated strong organizational skills and attention to detail.&nbsp;</li><li>Regular and sustained attendance&nbsp;is required.&nbsp;</li><li>Must have valid&nbsp;driver's&nbsp;license and access to transportation throughout the workday.&nbsp;</li></ul>WHY JOIN US?<ul><li>Competitive benefits<ul><li>Insurance: We offer medical, dental, and vision insurance. Employee-only dental and vision coverage, as well as supplemental life/AD&amp;D insurance, short-term disability insurance, long-term disability insurance, and two employee assistance programs, are provided at no cost.</li><li>Retirement: 401k with 3% safe harbor contribution and up to 2% discretionary employer match.</li><li>Time away from work: 13 annual holidays, paid annual vacation time accrued based on tenure, paid annual sick leave, up to 4 weeks of paid family care leave and 4 additional weeks of unpaid family care leave.</li><li>Earned Wage Access: We partner with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.</li></ul></li><li>Flexible work environment&nbsp;</li><li>Supportive and caring team&nbsp;</li><li>Opportunity to make a difference in our community</li></ul>OUR COMMITMENT TO OPPORTUNITY FOR ALLWe believe that everyone deserves the opportunity to thrive. And that means everyone.<ul><li>We value the visible and invisible qualities that make you who you are.</li><li>We welcome that every person brings a unique perspective and experience to advance our mission and strengthen health, youth opportunity, community resiliency, and financial security across our community.</li><li>We believe that each United Way community member, donor, volunteer, advocate, and employee must have access to solving community problems.</li><li>We strive to include practices promoting access and involvement of all community members at the center of our daily work.</li><li>We commit to using these practices for our business and our communities.</li></ul>Read more at&nbsp;<a href="https://www.uwpiedmont.org/diversityequityinclusion" target="_blank">https://www.uwpiedmont.org/diversityequityinclusion</a>.&nbsp;<a href="#_msocom_1">[AG1]</a>&nbsp;&nbsp;PHYSICAL DEMANDS and WORK ENVIRONMENT&nbsp;This role includes a variety of activities such as sitting, standing, talking, and using a computer or phone. Occasionally, tasks may involve reaching, bending, kneeling, or lifting and moving items up to 25 pounds. The work environment is typical of an office setting, with moderate noise from phones, printers, keyboards, and visitors. It also involves working at a desk, computer terminal, or in conference rooms.We are committed to creating a workplace where everyone feels included. If any of these tasks or conditions present challenges, we’re happy to explore reasonable accommodations to support your success and comfort in this role.The United Way of the Piedmont has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the United Way of the Piedmont reserves the right to change this job description and/or assign tasks for the employee to perform, as the United Way of the Piedmont may deem appropriate.&nbsp;&nbsp;HOW TO APPLYWe know that not everyone checks every box on a job description, and that’s okay! If you’re excited about this role and believe you could contribute to our team, we encourage you to apply. We value diverse skills, experiences, and perspectives, and we’re committed to building a workplace where everyone feels they belong.United Way of the Piedmont is an Equal Opportunity Employer and Employer of National Service, AmeriCorps, Peace Corps, and other National Service. Alumni are encouraged to apply.To apply, please email your resume, cover letter, and salary requirements to&nbsp;<a href="mailto:hr@uwpiedmont.org" target="_blank">hr@uwpiedmont.org</a>.&nbsp;

United Way of the Piedmont

Higher Education Community Resource Coordinator

POSITION SUMMARY Dentist’s responsibilities include developing suitable treatment plans for patients, keeping an accurate record of all appointments, diagnoses, and treatments, and answering patients’ questions. ESSENTIAL DUTIES &amp; RESPONSIBILITIES 1. To provide a wide range of dental services including, but not limited to: • Review Triage information • Diagnose and Recommendations for Treatment • Provide Treatment: Extractions (simple/surgical) and Restorations (amalgam/composite) • Prescribe Preventive Treatment: Prophylaxis, Debridement, Scaling and Root Planing • Provide Patient Education Support for Dental Pain Management • Follow Protocol for Documentation: Diagnosis, Treatments, Prescriptions • Complete reports as directed • Provide indirect supervision to Volunteer Residents on-site, Hygienists, and Dental Assistants 2. To participate, with the division director in the evaluation of staff assigned. 3. To provide clinical services in preventive, restorative, and curative dentistry; performs professional work in the field of dentistry governed generally by broad instructions, objectives, and policies. 4. To participate in staff meetings and training programs as directed and to the extent necessary to maintain currency of credentials and to assure knowledge and skills necessary for required professional practice.5. To serve on Agency and community committees and otherwise represent the Agency as requested by the Division Director. REQUIRED &amp; PREFERRED QUALIFICATIONS Required • DDS or DMD from an accredited university with a current South Carolina dental license Preferred • Experience with FUSE dental software &nbsp;PHYSICAL REQUIREMENTS • Sitting, standing, and walking for long periods • Tolerating moderate noise levels from dental and other office equipment. • Maintaining professionalism in stressful situation. • Frequent bending, twisting, and position changes to examine and service patients. &nbsp;

United Way of the Midlands

Dentist

United Way of Lancaster is looking for a Diversion Resource Navigator in Berks County to join our PA 211 East team. United Way for over 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. If you are a passionate and dedicated individual with a desire to make a difference, we’d like to talk to you. This position is responsible for providing information, referral and prescreening for Berks County Housing programs. Exceptional customer service and accurate data recording is essential in this position, while acting in accordance with our values, vision, and mission. This position is full time and will be in person and traveling to sites. Must be flexible with the scheduled hours.Responsibilities:<ul><li>Help to implement diversion programs, ensuring compliance with policies, procedures, and legal requirements</li><li>Track program capacity, participant progress, and service utilization</li><li>Point of contact for referrals</li><li>Conduct intake assessments to identify participant needs, risks, and strengths</li><li>Develop individual diversion plans and connect participants to appropriate services</li><li>Maintain regular contact with participants to monitor progress, address barriers, and encourage engagement</li><li>Provide training and presentations to staff and partners about diversion program goals, eligibility, and processes</li><li>Maintain accurate, confidential case records and documentation</li><li>Track program outcomes and prepare reporting for internal leadership</li><li>Use data to identify trends, improve program effectiveness, and support grant reporting</li><li>Use de-escalation techniques and trauma-informed practices</li><li>This position will be out in the field and traveling 50% of the time</li></ul>Qualifications-<ul><li>High School Diploma or GED required</li><li>Degree in Social Work or equivalent experience preferred</li><li>Bilingual in Spanish and English required</li><li>Valid Driver's License is required</li><li>Clearances are required with relevance to the position</li></ul>This is a full-time hourly, non-exempt position, paying $20.00hrPlease send resume and cover letter to <a href="mailto:btice@uwlanc.org" target="_blank">btice@uwlanc.org</a>. &nbsp;No phone calls please.United Way is an Equal Opportunity Employer&nbsp;

United Way of Lancaster County

Diversion Resource Navigator - Berks County

United Way of Lancaster County is looking to add to our team.&nbsp;United Way for 100 years has brought together the financial resources of donors, the passion of community volunteers, the expertise of community partners, and the dedication of the United Way staff to create change in our community. &nbsp;If you are passionate and dedicated individual with a desire to make a difference, we'd like to talk to you.This position works with the 211 Team to provide information, referral, and prescreening for Lancaster County specific programs, while acting in accordance with our values, vision, and mission.Responsibilities:<ul><li>Answering inbound phone calls in a professional manner</li><li>Assessing caller needs and facilitating appropriate referrals for families and individuals seeking information regarding homelessness including evaluation eligibility using criteria for specialized housing contracts</li><li>Accessing the 211 databases for resources and appropriately refer calls</li><li>Demonstrate proficiency in using call center software, computer hardware and telephone equipment</li><li>Maintain accurate data files to include reporting data needed to complete the program's monthly quality assurance and outcomes report</li></ul>Qualifications:<ul><li>Bachelor's degree in social work or equivalent work experience preferred</li><li>Bilingual in Spanish and English a plus</li><li>A valid driver's license is required</li><li>Clearances are required with relevance to the position</li></ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; This is a full-time position, Monday - Friday&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Hourly rate is $20.00/hrWe offer competitive compensation and benefits packageUnited Way of Lancaster County is an Equal Opportunity Employer

Lancaster Coordinated Entry Intake Specialist

<h2>Position Summary&nbsp;</h2>The Systems Administrator is responsible for Salesforce administration and CRM analysis.&nbsp; The Systems Administrator ensures that UWPBC fully leverages the Salesforce environment and other related software, to advance fundraising, donor stewardship, volunteer engagement, grants management, program management, and operational efficiency. &nbsp;This position also functions as a “Partner” to all organizational departments in support of the mission, vision, and core values of the organization.&nbsp;<h2>Essential Duties and Responsibilities</h2>The essential functions include, but are not limited to the following:&nbsp;Salesforce Administration &amp; Configuration<ul><li>Serve as primary administrator for UWPBC’s Salesforce environment (Nonprofit Cloud including Grants Management, Marketing Cloud, and Community Cloud), along with the related United Way-specific enhancements for workplace giving including Salesforce extensions from Beyond the Horizon (BTH) and the GoodWorld digital CRM and online fundraising and marketing application.</li><li>Configure and manage fields, objects, record types, page layouts, flows, validation rules, automations, and security settings.</li><li>Maintain user accounts, permissions, roles, profiles, sharing rules, and audits.</li><li>Build and maintain reports, dashboards, and data quality monitoring tools.</li><li>Oversee sandbox management, deployments, release readiness, and routine system maintenance.</li><li>Oversee upgrades and new feature rollouts, including testing, documentation, and staff communication.</li><li>Ensure system security best practices, including MFA, health checks, and adherence to IT policies.</li></ul>Business Analysis &amp; Process Improvement<ul><li>Partner with fundraising, programs, finance, volunteer engagement, and communications teams to understand requirements and translate them into CRM solutions.</li><li>Analyze workflows, identify gaps, and develop recommendations for improvement.</li><li>Design and document processes, functional requirements, data dictionaries, and system workflows.</li><li>Proactively identify opportunities to optimize Nonprofit Cloud capabilities for fundraising, gift processing, donor journeys, case management, and program services.</li></ul>Data Integrity &amp; Reporting<ul><li>Maintain high-quality data through governance, validation, deduplication, and monitoring processes.</li><li>Develop reporting standards and create actionable dashboards for leadership and department teams.</li><li>Support complex queries, segmentation, and data analysis for fundraising, marketing, and impact reporting.</li></ul>Training &amp; Change Management<ul><li>Provide training, coaching, and resources for new and existing users.</li><li>Promote system adoption through documentation, office hours, and clear communication.</li><li>Support organizational change related to CRM improvements and new processes.</li></ul>Other Responsibilities<ul><li>Manage technical integrations, support data reconciliation, and provide backup support for other UWPBC enterprise applications.</li><li>Participate in occasional after-hours maintenance windows or system upgrades.</li><li>Perform other duties as assigned to support UWPBC’s technology and data strategy.</li><li>Assist, as assigned by management, with the organization’s disaster response efforts.</li><li>Perform other duties as opportunities are presented and/or assigned.</li></ul>&nbsp;<h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>3+ years of experience as a Salesforce administrator, business analyst, CRM manager, or similar role.</li><li>Experience with Salesforce Nonprofit Cloud (or NPSP) and nonprofit data models (donations, households, affiliations, GAUs, campaigns, engagement plans, etc.).</li><li>Proficiency with Salesforce configuration tools, including Flow Builder, validation rules, Lightning App Builder, and permission management.</li><li>Experience managing third-party integrations (payment processing, email marketing, event management, volunteer management, finance tools, etc.).</li><li>Strong understanding of data governance, data modeling, and CRM best practices.</li><li>Demonstrated ability to lead cross-functional projects and drive user adoption.</li><li>Excellent communication skills, including the ability to explain technical concepts to non-technical audiences.</li><li>High attention to detail, strong organizational skills, and the ability to manage multiple priorities.</li><li>Excellent communication and people skills, with the ability to influence, resolve conflict and lead decision-making.</li><li>Ability to prioritize work and handle multiple tasks simultaneously in a fast paced and dynamic environment.</li></ul><h2>Physical Demands and Work Environment&nbsp;</h2>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

United Way of Palm Beach County

Systems Administrator

General Description:&nbsp;The Manager, Case Management is responsible for the oversight of Case Managers&nbsp;throughout the various programs Mission United, including Supportive Services for Veteran Families (SSVF), Grant and Per Diem (GPD), Shallow Subsidy (SSub) and MISSION UNITED (MU).&nbsp; The Manager, Case Management will ensure that Veteran services are delivered in accordance with current agency policies and procedures, contract requirements, and federal, state, and accreditation regulations.&nbsp;<h2>Primary&nbsp;Job&nbsp;Responsibilities&nbsp;&amp;&nbsp;Duties:</h2><ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff.</li><li>Responsible for working with the Director, Veteran Services to ensure the provision of excellent services that promote Veteran’s ability to engage and participate in the programs.&nbsp;</li><li>Responsible for the overall supervision, training, and oversight for case management services.&nbsp;</li><li>Responsible for data analysis around all components of case management and able to make course adjustments to ensure best practices in service delivery. &nbsp;</li><li>Assist in ensuring complete program records and documentation are generated and maintained in accordance with policies and procedures and contractual and regulatory requirements.&nbsp;</li><li>Provide consultation regarding Veteran’s Individualized Program Plan from intake through discharge.</li><li>Responsible for weekly staff supervision and monthly case staffing.</li><li>Responsible for ongoing case staffing and transdisciplinary meetings.</li></ol><h2>Other&nbsp;Job Duties:</h2><ol><li>Provide on-going support/oversight to case management staff ensuring service delivery is in accordance with Council on Accreditation (COA) requirements, and are client centered and focused.&nbsp;</li><li>Responsible for the monitoring and approval of payroll for case management staff.&nbsp;</li><li>Responsible for approval of Temporary Financial Assistance for clients under the team caseload.</li><li>Establish and maintain effective, positive working relationships with the UWB/MISSION UNITED staff, as well as local and professional community agencies and resources.&nbsp;</li><li>Ensures effective client and staff meetings are conducted in accordance with agency requirements.&nbsp;</li><li>Conduct pre-service and in-service training for staff.&nbsp;</li><li>Attend and participate in all work-related meetings and training as required or needed.&nbsp;</li><li>Conduct and participate in internal audits to ensure that files are maintained and reflect quality work.</li><li>Must be willing to work flexible hours and provide ongoing and effective support to the case management program and client outcomes.</li><li>Ensures clients files are maintained up to COA and Performance Quality Improvement (PQI) standards and ready for internal and external audits.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;and&nbsp;assumes&nbsp;other&nbsp;responsibilities&nbsp;as&nbsp;assigned&nbsp;by&nbsp;supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly&nbsp;during&nbsp;timesof crisis,&nbsp;it&nbsp;is&nbsp;the&nbsp;expectation that&nbsp;all&nbsp;United&nbsp;Way&nbsp;staff&nbsp;will&nbsp;be fully engaged in the organization's crisis plan and response efforts.</li></ol>&nbsp;Supervises:&nbsp;Case Managers<h2>Education&nbsp;&amp; Experience:</h2><ul><li>Bachelor’s degree required (master’s preferred) with a Minimum of 5–7 years of progressive experience in case management, social services, or behavioral health settings, including at least 2–3 years in a supervisory or management role.</li><li>Demonstrated experience overseeing case management services for Veterans, individuals experiencing homelessness, and/or vulnerable populations. Clinical experience is a plus.</li><li>Direct experience providing supportive supervision to case management staff, including mentoring, coaching, and fostering professional growth in alignment with organizational values.&nbsp;</li><li>Effective oral and written communication skills required.</li><li>Strong&nbsp;organizational, problem solving,&nbsp;and&nbsp;people skills&nbsp;required.</li><li>Experience overseeing documentation, data collection, and compliance with agency policies, contracts, and funding requirements.&nbsp;</li><li>Proficiency&nbsp;required&nbsp;in&nbsp;Microsoft&nbsp;Office Suite (Outlook,&nbsp;Word,&nbsp;Excel,&nbsp;and&nbsp;PowerPoint) required; HMIS experience highly desirable.</li><li>Must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;driver’slicense&nbsp;and&nbsp;vehicleinsurance&nbsp;or&nbsp;have&nbsp;other&nbsp;means&nbsp;to enable travel locally and non-locally, including getting to work and going to other locations during the day for meetings, etc.</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;&nbsp;</li></ul><h2>Core&nbsp;Competency&nbsp;Requirements:</h2><ul><li>Excels&nbsp;at&nbsp;customer&nbsp;service–&nbsp;Serves&nbsp;(treats)&nbsp;all&nbsp;customers&nbsp;(internal&nbsp;and&nbsp;external)&nbsp;with utmost respect and responsiveness to deepen relationships and advance UWBC’s mission.</li><li>Drives&nbsp;for&nbsp;results –&nbsp;Has&nbsp;a&nbsp;passion&nbsp;for&nbsp;innovation&nbsp;and&nbsp;risk-taking,&nbsp;meets&nbsp;and&nbsp;exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’sown&nbsp;behavior, leadership and commitment with the needs, priorities, goals, and culture of UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces&nbsp;engagement&nbsp;of&nbsp;all&nbsp;people,ideas,&nbsp;and&nbsp;backgrounds,&nbsp;and&nbsp;aligns&nbsp;with&nbsp;United Way’s values.</li><li>Seizes&nbsp;learning–&nbsp;Able&nbsp;and&nbsp;willing to&nbsp;learn&nbsp;new&nbsp;skillsand&nbsp;knowledge&nbsp;and&nbsp;accept&nbsp;new challenges to further United Way’s mission.</li><li>Manages&nbsp;multipleprojects&nbsp;and&nbsp;tasks–&nbsp;Effectively&nbsp;manages&nbsp;time&nbsp;and&nbsp;resources&nbsp;to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, and seeks help when needed in juggling priorities.</li><li>Personifies&nbsp;teamwork–&nbsp;Demonstrates&nbsp;good&nbsp;collaboration&nbsp;and&nbsp;communication&nbsp;to&nbsp;be effective in any team setting.</li></ul>Environment&nbsp;&amp;&nbsp;Physical&nbsp;Demands:The&nbsp;environment&nbsp;is&nbsp;climatecontrolled&nbsp;(i.e.,&nbsp;heated,and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable&nbsp;accommodations&nbsp;may&nbsp;be&nbsp;made&nbsp;to&nbsp;enableindividuals with&nbsp;disabilities&nbsp;to&nbsp;perform&nbsp;the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer.&nbsp;Demands also involve protracted concentration.

United Way Broward

United Way of Broward County

Manager, Case Management

General Description: This position provides dedicated case management to veterans and military families with low income, dual diagnosis, and homelessness related conditions in the VA’s Grant-per-Diem Transition-In-Place (GPD-TIP) Program. Case Manager works closely with MISSION UNITED, VA programs, as well as other service providers to coordinate services and ensure ongoing support of program participants as they work on income enhancement, finding permanent housing, and developing self-sufficiency.&nbsp;Primary Job Responsibilities:&nbsp;<ol><li>Perform comprehensive assessments, including biopsychosocial assessments, to identify needs and establish goals that address identified needs, stressors and problems.</li><li>Establish and maintain an intensive therapeutic relationship with the veteran, family, staff, and community programs/agencies.&nbsp;</li><li>Engage veterans and their families in the development, implementation and update of service/care/treatment plans; and facilitate referrals to appropriate treatment facilities or service providers.</li><li>Counsel veterans and/or their families to facilitate achieving service plan goals, developing life skills, and/or sustaining success and wellness; conducts activities and monitor the service environment to maximize client success and well-being.</li><li>Help clients to identify and eliminate housing barriers, identify housing goals, develop skills that increase their ability to live self-sufficiently, and obtain and maintain permanent housing after exiting the GPD-TIP program.&nbsp;</li></ol>Other Job Duties:&nbsp;<ol><li>Coordinate and consistently document in accordance with best practices and Council on Accreditation (COA) accreditation standards the clinical case management and psychosocial services.&nbsp; Will document the overall effectiveness of the case management services provided.&nbsp;</li><li>Conduct community and home visits related to client needs; Provides follow-up and monitors service delivery and care environments.&nbsp;</li><li>Conduct weekly phone calls to clients to monitor progress.</li><li>Stay abreast&nbsp;of&nbsp;community resources and procedures for referring clients to appropriate resources</li><li>Acts as an advocate helping veterans and their families with needs and solutions to achieve independent living and reach their highest level of recovery.</li><li>Provide crisis prevention, intervention, and supportive counseling, as needed.&nbsp;</li><li>Perform other duties and assume other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Schedule the Veteran Administration inspection with the GPD Liaison of the identified unit for the veteran client and follow up with issues identified at the inspection.</li><li>Participate in at least one (1) community outreach event annually.</li><li>Complete required check requests associated with veteran housing expenses i.e. rent, utilities, and furniture.</li><li>Compile the necessary paperwork associated with the lease agreement for inspected and approved apartment.</li></ol>Supervises:&nbsp;This position has no supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Bachelors’ degree with major course work in social work, mental health or other field closely related.</li><li>At least three (3) years of experience in general interviewing practices and/or techniques, counseling, social case/service work (including crisis prevention and intervention) or community resource referral, or closely related work with preferred experience working with persons with mental health conditions.&nbsp;</li><li>Knowledge of evidence-based practices, biopsychosocial assessments processes, treatment planning, outcome measurement and quality management.&nbsp;</li><li>Direct experience working with low income, homeless population, veterans, military families and/or service members strongly preferred.</li><li>Experience maintaining accurate and timely case documentation, assessments, and case notes in compliance with agency and funding requirements.</li><li>Ability to communicate effectively with a diverse audience.&nbsp;</li><li>Experience with Microsoft Office Suite to include MS Word, Excel, Outlook and PowerPoint.</li><li>Ability to work flexible schedules, including on-call responsibilities during evenings, weekends, and holidays, as needed to support client crises.</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; The employee will also work in a public service delivery environment. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.&nbsp; &nbsp;Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Case Manager 

This position is grant funded and subject to renewal.&nbsp;POSITION SUMMARY Provide administrative and communication support to the Planning Council for the Ryan White HIV/AIDS Program (RWHAP) Orlando Service Area (Brevard, Lake, Orange, Osceola, &amp; Seminole). KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Provide administrative support for Planning Council offsite and onsite meetings, outreach, and activities.</li><li>Support the meetings (scheduling meetings, update calendars, setup, attendance tracking, preparing materials, developing meeting minutes, breakdown, etc.) while ensuring compliance with established guidelines.</li><li>Maintain copies of all Planning Council Support records.</li><li>Conduct research, manage, and develop engaging content for Planning Council social media platforms while ensuring compliance with established guidelines.</li><li>Develop and implement a social media strategy to boost online engagement across email, newsletters, texting, and the Planning Council website.</li><li>Answer and coordinate inbound communications related to Planning Council Support.</li><li>Manage, update, and maintain member database.</li><li>Develop in-depth knowledge of Planning Council and Ryan White programs.</li><li>Track inventory, event supplies, and equipment.</li><li>Assist in preparing the annual Data Presentation, Priority Setting, and Resource Allocation Processes for the RWHAP Orlando Service Area.</li><li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.</li><li>Provide back-up support to Planning Council Support team.</li><li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li></ul>JOB REQUIREMENTS Job requirements include:<ul><li>High School diploma or equivalent required.</li><li>One year of administrative experience preferred.</li><li>Experience with social media management is required, while familiarity with website management is preferred.</li><li>Previous experience with organizations focused on HIV/AIDS is preferred.</li><li>Proficiency in Microsoft Office is required.</li><li>Ability to record and transcribe accurate, clear, and concise meeting minutes.&nbsp;</li><li>Customer service skills and experience required.</li><li>Attention to detail and accuracy.</li><li>Ability to multi-task and work in a fast-paced environment.</li><li>Ability to work independently with minimal supervision.</li><li>Excellent communication skills, both written and oral, with strong listening abilities.</li><li>Presentation skills with the ability to effectively convey information to diverse audiences in a clear and engaging manner.</li><li>Ability to utilize organizational skills effectively.</li><li>Must have access to a private, secure, and stable high-speed internet connection.</li><li>Must have access to a quiet, confidential workspace.</li></ul>COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment. This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. PHYSICAL DEMANDS Physical demands include:<ul><li>Constantly remaining in a stationary position, often sitting or standing for prolonged periods.</li><li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li><li>Constantly repeating motions and fine manipulation that may include the wrists, hands and/or fingers. Ability to type using a keyboard.</li><li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.</li><li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li><li>Constantly viewing information on a computer screen.&nbsp;</li><li>Frequently traveling to the office or offsite location.</li><li>Frequently lifting and moving of items weighing up to approximately 30 pounds.</li><li>Frequently bending, stooping, or kneeling.</li></ul>&nbsp;WORKING CONDITIONS Working conditions include:<ul><li>Hybrid inside working environment.</li><li>Occasional working in outdoor environment with high or low temperatures.</li><li>Frequent evenings and weekend hours.</li><li>High level of long periods of concentration.</li><li>Frequent interactions with internal and external customers.</li><li>Reliable transportation required.</li><li>Occasional travel to multiple locations in Brevard, Lake, Orange, Osceola, and Seminole Counties.</li></ul>Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you!Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays up to 80% of your premium.Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW.401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan.Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) upon hire, with generous carry over.

Specialist, Planning Council Support

Supervisor: Director, Community School ImplementationStatus: Salary, Exempt, Full-timeSalary Range: $50k – $55kLocation: Central Elementary School, &nbsp;Allentown PAPosition Description Community School CoordinatorThe Community School Coordinator serves as a strategic leader and key liaison between the school, families, and the surrounding community. This role is central to the successful implementation of the Community School model, ensuring that students receive the academic, social, emotional, and physical support they need to thrive.Operating as a coordinator rather than an executor, the individual in this role drives data-informed decision-making, stakeholder collaboration, and resource alignment to create sustainable, high-impact programs. Working closely with the principal, school leadership team, and lead agency, they design, develop, and supervise targeted interventions, enrichment activities, and family engagement initiatives that remove barriers to learning and enhance student success.Accountabilities:<ol><li>Provide collaborative leadership and school integration in the CS model (25% of time)</li><li>Manage community school data (20% of time)</li><li>Implement &amp; continuously improve CS programs (25% of time)</li><li>Develop &amp; maintain relationships with partners and coordinating infrastructure (15% of time)</li><li>Advocate for the CS model and engage community (5% of time)</li></ol>Work Experience and/or Education&nbsp;Required&nbsp;1-plus years of work experience (paid or unpaid) in education, social work or community development. Education in a related field considered in lieu of work experience.Skills&nbsp;Required<ul><li>Strong organizational, interpersonal, and leadership skills.</li><li>Demonstrated ability to use data for strategic decision-making and program evaluation.</li><li>Knowledge of local community resources, stakeholder engagement practices, and partnership-building strategies.</li><li>Ability to manage multiple projects simultaneously and provide technical guidance to diverse teams.</li><li>Understanding of and commitment to the mission, vision, and goals of United Way.</li></ul>Reasonable accommodations may be made to enable individuals to perform the essential functions. United Way of the Greater Lehigh Valley is an equal opportunity employer.Benefits PackageIn addition to the base pay and annual increases this position is eligible for a full benefits package including subsidized medical, vision and dental insurance, fully paid life and ltd insurance, a 401k retirement plan with employer contributions and a generous paid leave policy.Work LocationThis position is based in the assigned community school and requires an in-person presence at the school any time non-instructional staff are present.

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