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About United Way of Northern Utah (UWNU): United Way of Northern Utah is a 501(c)(3) non-profit organization, serving Weber, Morgan, Box Elder, and Oneida counties. Its mission is to unite people and organizations to build a healthy, stable, and well-educated community where individuals, families, and neighborhoods thrive. Website: <a href="http://www.uwnu.org" target="_blank">http://www.uwnu.org</a> Direct Supervisor: UWNU Director of Community ResourcesReports to: Weber-Morgan Local Homeless CouncilGoal: The Weber-Morgan Local Homeless Council (WMLHC) with United Way of Northern Utah (UWNU) as the fiscal agency is seeking a Housing and Homeless Systems Coordinator to support the coordinated efforts and streamline services for individuals experiencing homelessness in our county.  This includes a strategic and innovative approach to data management and analysis, advocacy and collaboration, coordinator of services, and community engagement.  The WMLHC aims to strengthen their collective efforts in addressing homelessness, ultimately working towards the goal of ensuring that every individual in our community has access to safe and stable housing. Summary of Work:  Under the general supervision of WMLHC and UWNU, the Housing and Homeless System’s Coordinator will assist in the day to day implementation of the Community Assessment and Strategic Plan 2019; Improving the Homeless Response System in Weber County (Weber County Homeless Plan), work to update the Weber County Homeless Plan, and solicit support from all key stakeholders on implementation. This position will operate at a systems level with all homeless service providers in Weber County and report back to the WMLHC and United Way of Northern Utah. Key Responsibilities<ol><li>Oversee system-level tasks which include:<ol><li>Update and implement the Weber County Homeless Plan based on the Community Assessment and Strategic Plan 2019.</li><li>Directly oversee and report outcomes of the Coordinated Entry System.</li><li>Review service provider performance measures and work with agencies to increase performance measures and data outcomes.</li><li>Research and facilitate community homeless needs based on data, including systems level best practice education.</li><li>Facilitate the goal setting process and provide recommendations for the homeless and housing systems.</li><li>Advocate on behalf of Weber County to state leaders and stakeholders (for funding and for adequate state representation).</li><li>Coordinate with Balance of State, HMIS and funding partners (including HUD, Weber Homeless Trust Fund, state, and federal sources).</li></ol></li><li>Oversee tasks specific to WMLHC which include:<ol><li>Collaborate with local homeless and housing service providers.</li><li>Manage any correspondence, agendas, and record minutes for the monthly WMLHC and subcommittee meetings; including the organization and facilitation of and participation in subcommittees and workgroups, ie. Winter Response and Code Blue task forces.</li><li>Produce performance reports for the WMLHC based on program monitoring and data.</li></ol></li><li>Manage Partnerships with primary responsibilities including:<ol><li>Serve as the key point of contact with agency partners on matters related to the WMLHC on the systems level.</li><li>Build and maintain collaborative relationships with WMLHC members and homeless service providers.</li></ol></li><li>Other Duties including but not limited to:<ol><li>Attend and participate in other local, regional, and state level meetings as required.</li><li>Actively participate in work related to grant writing, fundraising, and sustainability of the initiative with corporate, foundation, and government representatives, as well as individual donors.</li></ol></li></ol>Position Requirements:<ol><li>Bachelor’s degree or higher in related field (e.g. social sciences, human services, economic development or a closely related field) and/or 2-3 years of related work experience</li><li>Knowledge of the homeless initiatives provided at the county, state and federal level and national best practices among homeless systems</li><li>Demonstrated ability to collaborate with multiple institutions</li><li>Hard worker, organized, aware of both details and the big picture</li><li>Equity mindset and comfortable discussing issues of race, socio-economics, and inequality in politically diverse settings</li><li>High standards of professional ethics and conduct</li><li>Excellent oral and written communication</li><li>Proficient in Word, Excel, and other office software programs</li></ol>Position Competencies<ol><li>Capable of both independent work and excellent team collaboration</li><li>Ability to adapt to a changing environment and different contexts</li><li>Comfortable working across sectors (e.g. business, nonprofit, etc.) and using different frameworks / terminology</li><li>Ability to plan, manage, and follow through on multiple, simultaneous projects</li><li>Ability to build and maintain results-driven partnerships</li><li>Demonstration of system-level thinking and adaptive leadership</li><li>Humility, flexibility, and comfort with ambiguity</li><li>Public speaking, in both small and large groups</li></ol>Preferred Qualifications:<ol><li>Bicultural/bilingual English/Spanish</li><li>Master’s degree in related field and/or 3-5 years working in human services, social work, or related field</li><li>Experience managing large, complex, multi-stakeholder projects</li><li>Experience with Results Based Accountability or other data evaluation strategy</li><li>Knowledge of the landscape of community development and social services providers  in Weber County.</li></ol>Wage: $55,000 - $62,000 based on experience and qualifications (funding pending)Location: Ogden, UT (some  hybrid/remote work options may be available)Hours: Full-time, exempt. United Way hours of operation are Monday-Friday, 8:00am to 5:00pm. United Way strives for employees to have great work-life balance and allows for remote work assuming it does not interfere with productivity, results, and/or quality of relationships with partners. Work hours are subject to change based on United Way and/or events and activities happening in the community.Benefits: A comprehensive benefits plan includes vacation, sick, holidays,  health, dental, vision, disability, life, and a 403(b) match of up to 10% of your salary after 1 year of employment.How to Apply: Please send cover letter AND resume to Jill Browning at <a href="mailto:jbrowning@uwnu.org" target="_blank">jbrowning@uwnu.org</a> Closing Date: May 15, 2024

Weber County Housing and Homeless Systems Coordinator

United Way of Pennsylvania works to support all of our member local United Ways to be a leader and partner in building financially resilient families and thriving communities across the Commonwealth. We envision an inclusive, impactful and collaborative network of United Ways working with business, community, faith and government leaders across PA to advance equitable access to health, education and financial stability for all Pennsylvanians. UWP is most well-known for its leadership on the statewide ALICE project, to educate and advocate for households who are working but not yet earning enough to afford their basic needs. PA 211 is another key initiative of the United Way network in Pennsylvania, providing support to Pennsylvanians in need of connections to services 24/7/365 through one point of contact. UWP seeks an experienced Office Coordinator professional to support our high-functioning team of in-office and remote workers. The successful candidate possess excellent organizational skills, the ability to coordinate multiples tasks, and finds joy in doing their part to contribute to our mission by supporting our internal team, including staff and boards of directors. They are comfortable and adept with cloud-based technology. They are responsive and proactively anticipate how to support the boards and staff of UWP and PA 211.  They can communicate across multiple platforms. Goals: <ol><li>Establish relationships with Boards of Directors of PA 211 and United Way of Pennsylvania, and support board engagement. </li><li>Provide excellent customer service to members and partners for both organizations. </li><li>Deliver proactive administrative support to the UWP President and PA 211 Vice President</li><li>Increase organizational efficiency by improving electronic file organization and establishing conventions for the whole team to follow. </li></ol>Key Responsibilities:  Administrative Support<ul><li>Assist UWP President and PA 211 Vice President by scheduling appointments and helping to maintain the executive’s calendar</li><li>Prepare communications such as memos, emails, invoices, reports and other correspondence</li><li>Edit documents </li><li>Operate copy machine, administer cloud-based phone system configuration with support from vendor. Serve as primary point of contact with office operations vendors for phones and printer/copier, as well as UWP’s IT consultant</li><li>Prepare mail merge letters and communications as needed</li><li>Assist with event planning and logistics as-needed</li><li>Track registration and payment for events</li><li>Answer phones</li><li>Open and distribute mail, monitor requests for 211 marketing materials and pack/ship marketing materials </li><li>Support hiring and onboarding processes by posting positions, collecting applications, coordinating interview schedules, processing new staff forms, overseeing acquisition and set up of laptops and other technology equipment</li><li>Manage annual Membership Investment Process and track membership status</li><li>Order office supplies</li><li>Manage reservations for shared meeting space and equipment</li></ul> Board Support for United Way of Pennsylvania and PA 211<ul><li>Transcribe Board minutes for UWP</li><li>Prepare Board Meeting Notices for UWP and PA 211</li><li>Prepare and post board meeting materials for UWP and PA 211</li><li>Record and track Board Meeting attendance for UWP</li><li>Track length of service of board members for UWP and PA 211</li><li>Help President and VP of PA 211 ensure balance of Board Membership per the bylaws and nominating goals of UWP and PA 211</li></ul> File Management<ul><li>Maintain all electronic and paper files in accordance with the UWP Document Retention Policy, including deletion of files per the standards of the document retention policy</li><li>Create and assure ongoing implementation of file storage and naming conventions for use by all staff, and organize UWP’s electronic files to comply with these conventions Accounting Support for United Way of Pennsylvania and PA 211</li><li>Keep log of all checks and online payments received for UWP and PA 211</li><li>Assist with the annual UWP audit by providing documentation </li></ul>Other duties as assigned by the UWP PresidentMinimum Requirements:  Good organization, time management and scheduling skillsProficient with Microsoft and cloud-based file storage, including One Drive, Word, Outlook, Excel and PowerpointExcellent verbal and written communication skills to interact with staff, members and other stakeholdersAbility to multitask and manage several projects at onceAbility to work independently and deliver significant portions of projects with little to no oversight Ability to thrive in a fast-paced, hard-working and dynamic work environmentAbility to lift and move 25 pounds occasionally

United Way of Pennsylvania

Part-Time Office Coordinator

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!The Grants Compliance Manager is responsible for shaping organizational strategy by continuous identification and sourcing of campaign and non-campaign grant opportunities, preparation and submission of grant applications, and coordination of all grant-writing activities with internal and external stakeholders. In this role the Grants Compliance Manager is responsible for researching, preparing, and submitting grant proposals/reports that support agency goals and meet funder guidelines and criteria. In the capacity of a grant compliance management, this role is responsible for oversight of all components of the pre- and post-award grants cycle including the fulfillment of administrative requirements for funded grants from government and private funders.General Responsibilities:Administration, Coordination and Tracking<ul><li>Collaborate with fiscal, development, planning and allocations, program staff, community organizations, and management to ensure successful execution of awarded grants.</li><li>Coordinate and lead a cross-functional internal committee responsible for final review of new funding opportunities and innovation of potential projects before grants and proposals for contracted services are submitted.</li><li>Work with appropriate staff teams to identify resource needs for grant related projects (staffing, equipment, space, etc.), and develop budgets accordingly.</li><li>Manage end-to-end grant application and reporting processes, track follow-up activities, and confirm grant approval and funding requirements utilizing tools and technology to source, track and manage the grants life-cycle</li><li>Provide links between program, finance, information technology, and other administrative functions so that all grant management activities are smoothly implemented.</li><li>Produce monthly grants status reports for distribution to leadership team.</li></ul>Grant Research and Sourcing<ul><li>Determine the needs for funding, write and develop grant programs and proposals for opportunities relevant to the organization’s fundraising goals and impact objectives. Conduct research and prospecting activities to identify multiple sources for public, foundation, corporate, federal, state and local grant funding.</li><li>Conduct ongoing grants administration and research, including analyses of grant reports and trends.</li><li>Develop a consultative relationship with internal program staff and glean knowledge from throughout the organization for the purposes of content creation, proposal development, and for competitively positioning proposals for funding.</li><li>Cultivate relationships with potential private and public funding sources.</li><li>Stay abreast of current issues in grants management and policy changes affecting programming.</li></ul>Grant Writing and Development<ul><li>Grant proposal preparation and budget development, working closely with program and project teams</li><li>Write, assemble, edit, and submit accurate grant proposals in a timely manner to a variety of funding organizations and foundations in exact accordance with the prescribed guidelines and criteria.</li><li>Create compelling written and oral communications to support United Way program/project operating funds.</li></ul>Grant Compliance Administrator:<ul><li>Regulate all grant administration policies, systems, and documentation to ensure compliance, incorporate best practices, and ensure excellent controls</li><li>Liaison among finance, development, and program departments and staff ensuring an accurate and transparent process for the entire grant life cycle grant agreements and MOUs</li><li>Track pre-and post award management, invoice payment process for United Way’s public and private grants portfolio, creating reports and monitoring</li><li>Provide regular training to program and finance staff as it relates to grant administration and organizational policies</li><li>Develop and maintain a Grants Standard of Operations Manual concerning policies and procedures and updates</li></ul>Grant Monitoring and Evaluation:<ul><li>Provide hands on training to grantees as it relates to grant administration and compliance policies.</li><li>Manage the due diligence process for each sub-grantee’s ability to comply with governmental regulations with a thorough review of all their financial and operational policies.</li><li>Design and execute sub-grantee monitoring processes, collecting and analyzing data, documenting results, and identifying and discussing implications.</li><li>Proactively interpret and assess sub-grantee gaps, provide technical assistance as necessary and surface and address issues. Perform other duties and/or responsibilities as required to satisfy the needs of the organization.</li><li>Contribute to the overall success of United Way by performing other essential duties and responsibilities as assigned.</li></ul>Key Accountabilities: <ul><li>Generate new revenue through grant writing engaging public private, federal, state, and local funders with our services</li><li>Draft proposals/LOIs, grant application narratives, and budgets collaborating finalization leadership, program staff, and finance</li><li>Maintaining master calendar of grants and prospects and all associated files and correspondence</li><li>Maintaining library of grant support documents including resumes, bios, IRS forms, Board/staff diversity lists, etc.</li><li>Facilitating grant contracts/agreements</li><li>Tracking progress toward organizational and programmatic outcomes and goals;</li><li>Assembling all necessary supporting materials and documents including budget reports, outcome measurements, success stories, etc.; submit reports to funders with staff support.</li></ul>KSA (Knowledge, Skills and Abilities):<ul><li>Bachelors’ degree in English or Journalism or Communications or Marketing</li><li>Minimum of five years’ demonstrated experience in nonprofit grant writing, successful, documented track record of procurement of grants and management</li><li>Experience with grants administration and/or compliance (governmental/federal grant experience is a plus)</li><li>Experience working with grants management databases.</li><li>Knowledge and application of best practices in grantmaking.</li><li>Knowledge of current state and federal regulations pertaining to IRS, OMB (Office of Management and Budget) circulars, and advocacy grantmaking.</li><li>Proficiency with Microsoft Office required (Word, Excel, Outlook and PowerPoint)</li><li>Ability to work well independently or in team environment, and handle multiple assignments</li><li>Possess financial acumen is preferred</li></ul>To view the position and apply, <a href="https://helpingpeople.aaimtrack.com/jobs/1077559-118480.html" target="_blank">click here</a>.We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.United Way of Greater St. Louis is an Equal Opportunity Employer.

United Way of Greater St. Louis

Greater St. Louis

Grants Compliance Manager

By bringing people and organizations together to solve our region’s most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It’s more than a day job. It’s a mission. Come work with us!The Relationship Manager, Leadership Giving is a relationship-centric position responsible for planning, organizing, and conducting annual Leadership Giving. Common areas of responsibility include prospecting, recruiting, and managing volunteers; developing, implementing, &amp; growing donor programs &amp; events; and executing the departmental strategic plan to recruit, steward, &amp; solicit donor base.We're looking for an individual to manage and grow a portfolio with diverse donors and assist with the stewardship process for lifespan of donors and volunteers.  This role will help increase Society membership and revenue goals by generating a pipeline of individual prospects using wealth screening tools, online research, and donor recommendations.  Using data, research, and collaboration the role will set donor engagement goals. Supporting volunteers with timeline/schedule management, meeting coordination &amp; leadership, and preparation of supplemental materials (data/reports, talking points, scripts, agendas, etc.) is a function of this role, along with maintaining accurate donor records using a database/CRM tool.The Relationship Manager plans and executes programs that appeal to Leadership Society members and creates a strong membership experience through kickoffs, mentor &amp; educational programs, and networking events.If you posses a minimum 3-4 years of experience in a fundraising and nonprofit sector leadership role with proven results we would like to hear from you. A Bachelor's degree in Business administration, political science, communications, finance, nonprofit management is ideal. Proficiency in using and maintaining donor databases as well as Microsoft Office and strong analytical and critical thinking skills with excellent written and verbal communication required.We offer a comprehensive benefits package including 12 days of vacation earned over the first 12 months of employment, sick pay, 10 company holidays, 5 1/2 Flexible/personal holidays, 3 volunteer days, parental leave, health, dental, vision and life insurance for you and your family, short term disability, long term disability, and a 403(b) with an organization match and 3 year vesting schedule.To apply, please submit your resume and/or cover letter to <a href="https://helpingpeople.aaimtrack.com/jobs/1090871" target="_blank">https://helpingpeople.aaimtrack.com/jobs/1090871</a> or submit your resume to<a href="mailto:Careers@stl.unitedway.org" target="_blank">Careers@stl.unitedway.org</a>Employment is contingent upon passing a background check.United Way of Greater St. Louis is an Equal Opportunity Employer

Relationship Manager, Leadership Giving 

General Description:  This grant-funded position will work to empower communities to promote alcohol and drug free lifestyles; build community structures to support those lifestyles; and encourage and support coordinated, systemic approaches to the prevention of substance abuse.Primary Job Responsibilities and Duties: <ul><li>Provides or arranges trainings, technical assistance, and workforce development for providers, community coalitions and Broward County residents related to Substance Abuse and Mental Health topics. </li><li>Works within the Commission on Substance Behavioral Plan Implementing Information Dissemination, Substance Abuse Prevention Evidence-Based programs or other promising practices. </li><li>Establishes both formal and informal alliances with organizations which have similar or allied goals, such as the School Board, local law enforcement, health care providers, community centers, and service providers. </li></ul>Other Job Duties: <ul><li>Manages and implements community initiatives such as Broward Youth Coalition, SBIRT and Florida Council on Compulsive Gambling.</li><li>Administers all pre- and post-program evaluation tools.</li><li>Meet with and enlist key local stakeholders, coalitions, and service providers to promote the goals of the United Way Commission on Behavioral Health and Drug Prevention</li><li>Organizes, coordinate or assist in the organization of activities, such as the annual Prevention Youth Conference, Health/Community Fairs,  Town Hall meetings, Broward Youth Coalition activities, Commission task forces and other events to support prevention awareness consistent with the Community Action Plan. </li><li>Responsible for completing all mandatory support documentation and data entry which complies with contract requirements for timelines and accuracy.</li><li>Responsible for prompt compliance with all Commission on Behavioral Health and Drug Prevention and/or United Way of Broward regulations and requirements.</li><li>Maintains productivity requirement and expected billable units per week.</li><li>Responsible and accountable for attendance at Commission Meetings supervision meetings, and audit preparation meetings.</li><li>Serves as a customer service role model to insure a positive relationship in interactions with all clients, the community, and peers.</li><li>Perform duties as needed and/or requested to support and maintain accreditation standards and continuous quality improvement of the Commission on Behavioral Health and Drug Prevention and United Way of Broward.</li><li>Must be able to work evenings/weekends and maintain reliable transportation.</li><li>Must be able to be at work on a consistent basis with regular attendance   and punctuality and be willing and able to handle all the duties and responsibilities of this position on a daily basis. </li><li>Responds appropriately and effectively to the diversity of co-workers, consumers and stakeholders. </li><li>Takes responsibility for other assignments as they arise in the development of United Way of Broward County Behavioral Health activities.</li><li>Coordinates planning and requests from other Divisions that relate to United Way of Broward County Behavioral Health and Drug Prevention.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises:  Volunteers if applicableEducation &amp; Experience: Combination of education and experience represented by:<ul><li>Bachelor Degree or at least 4 years’ experience working in the Mental Health and Substance Abuse related field. </li><li>Experience in Human Services Substance Abuse/Mental Health, community organization, program outreach and training facilitation, required. </li><li>Certified Prevention Professional, preferred.</li><li>Administrative &amp; supervisory experience working with volunteers. </li><li>High proficiency required in MS Office: Word, Excel, PowerPoint, and other related computer programs.</li><li>Ability to function independently and work cooperatively as a member of a team.</li><li>Will be required to drive to various outreach locations in Broward County. MUST have a valid driver’s license and reliable transportation.  </li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

United Way of Broward County

Prevention Outreach Specialist 

United Way of Broward County fights for the health, education and financial prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred. </li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.  
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

Case Manager - MISSION UNITED

General Description: The Housing Manager is responsible for overseeing compliance with housing rules and policies, overseeing Veteran’s needs are properly addressed, documenting all activities and interactions in a residential housing setting. Primary Job Responsibilities &amp; Duties: <ol><li>Client Relations:<ol><li>Conducting Daily Check-ins with clients. </li><li>Responding to client inquiries, concerns, and complaints in a timely and professional manner.</li><li>Resolving disputes between clients when necessary. </li></ol></li></ol><ol><li>Communication<ol><li>Responding promptly to maintenance requests and emergencies.</li><li>Responding to all communications promptly and based on the level of urgency.</li><li>Communicating at shift change happenings that occurred during the shift and any other interactions to the case manager, other Housing Manager, Director and/or other staff.</li><li>Immediately communicating with the Case Manager regarding unusual circumstances, incidents, inebriated clients, clients who break curfew, or any emergency and documenting the information in the affected client(s) chart. </li><li>Contacting emergency services e.g. 911, law enforcement, Mobile Response, BSO’s Co-Responder Program, poison control, etc., as appropriate.</li><li>Fostering a positive work and living environment and promoting teamwork and collaboration.</li></ol></li></ol><ol><li>Compliance and Regulation:<ol><li>Implementing and enforcing housing policies and procedures and Federal and State Regulations pertaining to the housing program; ensuring programmatic compliance.</li><li>Drug and/or Alcohol testing clients as appropriate.</li><li>Understand and ensure that accreditation standards are being upheld and create solutions when discrepancies are identified.</li></ol></li></ol><ol><li>Reporting and Documentation:<ol><li>Documenting all activities in the respective client’s chart, including daily check-ins, breaking of curfew, drug and/or alcohol testing and outcomes.</li><li>Developing incident reports immediately following the incident and when the client has been determined to be safe.</li><li>Assessing clients to determine if they need to be drug and/or alcohol tested and following through with the testing, as appropriate.</li><li>Ensure clients sign in and out at the office each time they arrive to or leave from the premises, respectively. </li></ol></li></ol><ol><li>Other Job Duties: </li></ol><ol><li>Ensure clients maintain facility common areas clean and their assigned unit.  </li><li>Other duties as assigned to support the needs of the facility and the organization.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ol>Supervises: N/AEducation &amp; Experience: <ol><li>Associates degree in social work, psychology or related field preferred with two years of experience or High School Diploma with four years of related experience.</li><li>Strong communication, documentation, and interpersonal skills.</li><li>Excellent organizational and problem-solving abilities.</li><li>Strong organizational and people skills required.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li><li>Must be self-motivated, compassionate and have a positive attitude </li><li>Proficiency in Microsoft Office Suite and managing different software platforms.</li><li>MUST be able to work evenings and weekends.</li></ol>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration.

GPD SITH Housing Manager

Department:   Community Impact   Reports to:     Senior Director, MISSION UNITEDStatus:           Exempt, Full-TimeGeneral Description: The Data and Systems Analyst is a critical member of the MISSION UNITED team at United Way of Broward County (UWBC) who engages in proactive problem-solving and critical thinking/analysis related to all veteran services. This position provides systems support for all data systems utilized by UWBC MISSION UNITED, including but not limited to the Services and Activities Management Information System (SAMIS), The Homeless Management Information System (HMIS), and data focused on UWBC functional zero initiative for veteran homelessness. Primary Job Responsibilities &amp; Duties: <ol><li>Collaboratively develops quality assurance, performance review, program monitoring and reporting tools in specified program areas for the collection of system, strategy, program, and participant-level data, and for use in assessing provider contract and overall initiative performance.</li><li>Regularly appraises program performance statistics and data analyses in all impact areas, at both the individual contract and cross-program levels, including analysis and synthesis of results and quarterly report summaries to the appropriate directors. </li><li>Provides training and technical assistance to funded agencies, other UWBC staff, and community members to build capacity for continuous self-assessment (e.g., results-based accountability, data collection and reporting, interpretation and utilization of evaluation results, continuous quality improvement) in alignment with Council on Accreditation (COA) and Veteran Administration (VA) requirements. </li><li>Supports comprehensive technical and administrative guidance of all systems for staff, service providers, and community stakeholders. This includes support related to both back and front-end administrative functions and application operating policies and procedures.</li><li>Responsible for managing upgrades to ensure systems remain current as well as testing new application software to ensure it will function as designed.  </li><li>Responsible for updating and ensuring that the Data Quality Plan is implemented.</li><li>Creates dashboards, scorecards, and other data presentation documents for internal and external business needs. </li></ol>Other Job Duties:<ul><li>Manage the data sharing/CHO agreement with Broward County Government for HMIS access, security, project management, and updates.</li><li>Contributes to cross-organization coordination and communication by disseminating data-specific information and updates.</li><li>Conducts weekly, monthly, and quarterly data audits as needed to ensure data integrity and compliance.</li><li>Ensures data accuracy, proofing information, correcting errors as needed to assure valid and accurate reports.</li><li>Conducts troubleshooting with management and staff as opportunities for improvement and/or as problems arise to promote consistency of system use and reporting.</li><li>Respond accurately and timely to all data and system inquiries.</li><li>Adhere to all policies and procedures of United Way of Broward County.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Contributes to various reports and presentations that communicate results from MISSION UNITED to a variety of audiences/stakeholder groups by summarizing data and findings through written reports and verbal presentations. </li><li>Actively participates in team meetings and discussions related to program reviews, performance, monitoring, and planned courses of action.</li><li>As needed, participates on committees and groups that involve data projects, and in local, state, and national efforts.</li></ul>Supervises: Technology focused volunteers and student interns.Education &amp; Experience: <ul><li>Bachelor’s degree in computer science, Management and Information Systems, or related field required. Masters preferred. Certification in data analysis preferred. Experience in Human Services and/or Public Administration preferred.</li><li>At least three (3) years of directly related experience in conducting system administration.</li><li>Strong analytical/critical thinking skills and content area knowledge and expertise related to core impact areas of the United Way and program evaluation/performance measurement.</li><li>Solid proficiency in the use of all office software applications (including Word, Excel, PowerPoint, etc.). Proficiency in database and statistical programs, including SPSS, is a plus.</li><li>Demonstrated advanced knowledge, skills and experience in development and management of large, complex datasets, including quality assurance, data cleaning and analysis, etc.</li><li>Ability to gather and analyze available data/information and draw logical conclusions, and effectively communicate results verbally and in writing to audiences of various levels and backgrounds, including formal presentations as well as clearly written reports and documents.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds, and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer. Demands also involve protracted concentration. .Acknowledgement: I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

Data and Systems Analyst, MISSION UNITED

Department:   Community Impact                   Reports to:       Vice President, Contracts &amp; Quality Assurance         Status:               Exempt, Full TimeGeneral Description: Leads grant writing, program planning, data collection, program analysis and evaluation, and presentation of results related to United Way of Broward County’s (UWBC) Community Impact work.   Primary Job Responsibilities &amp; Duties: <ol><li>Performs the programmatic grant acquisition process through grant identification, writing, and submission, workings with internal subject matter experts.</li><li>Designs, develops, and establishes the evaluative criteria or process for collecting the required program metrics, reporting requirements, and other quality grant outputs and outcomes, as well as compliance requirements for each awarded grant, utilizing prior program performance and identified best practices. </li><li>Determines Community Impact needs through analyzing various community assessments, establishes baseline data for shared objectives, summarizes the data, and contributes to the impact of community partnerships and strategies.</li><li>Works with both program staff and service providers to ensure appropriate data is being collected, measured, and communicated for accuracy of establishing baselines and gathering data, outcomes, and reporting results.   </li><li>Supports program staff in using data for decision making by identifying data needs, producing data analyses, and incorporating staff input into ultimate visualization of program initiatives or pilots and strategic planning. </li><li>Conducts research on programs, initiatives, best, emerging, and evidence-based practices, tools for the output and outcome of programs, etc. </li><li>Assists with the facilitation of developing and implementing new program models to establish best/promising practices and evaluating them post implementation.</li><li>Prepares, launches, analyzes, and writes a report on findings of internal and external stakeholder surveys for organizational quality assurance and strategic planning.</li><li>Works with Compliance and Quality Assurance team to prepare from start to finish the procurement process of providers and programming, including the evaluation and notice of award of submitted proposals, in collaboration with Community Impact team members and external stakeholders.</li><li>Works with Compliance and Quality Assurance team to ensure United Way of Broward County maintains accreditation through Council on Accreditation (COA) and prepare for internal audits for programmatic and regulatory compliance.</li></ol>Other Job Duties: <ul><li>Collaborates with internal team members to write Request for Applications (RFA) and Request for Proposal (RFP) documents, drafting grant/application narratives, preparing budgets, and other required documents for submission to funders. </li><li>Develops and implements procedures to increase and maintain data integrity, monitoring program outcomes.</li><li>Ability to gather complex data and translate the key information into concise, simple and easily understandable charts, analyzing impact on community indicators.</li><li>Demonstrates success in using statistical modeling to analyze and interpret data, especially for analyzing outcome performance of funded programs.</li><li>Conducts background literature searches to identify best practices, benchmarks, outcome measures and model programs, providing recommendations to staff. </li><li>Conducts periodic internal and external trainings to instruct, assist, and report on program evaluation, research trends, and promising models and practices.</li><li>Provides training and technical assistance.</li><li>Responsible for ensuring internal adherence to model fidelity when United Way is involved in any type of evidence-based project. </li><li>Develops and utilizes logic models, SWOT Analysis, and other tools to further efforts through accreditation, initiatives, pilot projects, strategic planning, etc.</li><li>Facilitates COA activities i.e. reporting, drafting, and reviewing policies and procedures, staff training requirements, performance and quality improvement (PQI), etc., to enable quality assurance of COA standards and continued organizational accreditation.</li><li>Assists with all internal audits and monitoring's conducted by external auditors and funding sources to ensure regulatory and programmatic compliance.</li><li>Works with Contracts and Quality Assurance team to effectively coordinate and manage the Community Impact procurement process, including analysis of subject matter and synthesis of information, meeting management tools, notices, agendas, manuals, drafting of materials to be considered, minutes, fact sheets, statistics, etc.in collaboration with other internal team members and external stakeholders.</li><li>Performs other duties and assumes other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>Supervises: N/AEducation &amp; Experience: <ul><li>Master’s Degree in Human Service related field. Doctoral degrees preferred. </li><li>Minimum of four years relevant experience in grant writing, planning, evaluation, and research, preferably in Human Service industry.  Equivalent combination of education and experience is accepted.  </li><li>Proficiency required in MS Word, Excel and other related computer programs. </li><li>Highly proficient and knowledgeable in the use of statistical analysis software and other data collection and analysis tools (for example: Qualtrics, Tableau)</li><li>Prior experience leading programmatic grant acquisition process is required.</li><li>Strong oral and written communication skills</li><li>Knowledgeable in research design as well as descriptive and inferential statistical analysis methods required.</li><li>Prior experience and certification in project management e.g. Lean Six Sigma, PMP, etc. preferred.</li></ul>Core Competency Requirements:<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission. </li><li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner. </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC. </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values. </li><li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission. </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities. </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).  Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.  Demands also involve protracted concentration. Acknowledgement: I understand that the above information has been designed to indicate the general nature and level of work required and does not list all of the duties of the position, and that I may be asked by my supervisor and/or management staff to perform other duties. I understand that United Way of Broward County has the right to revise this position description at any time based on business need. I also understand that this position description is not a contract for employment and that United Way if Broward County or I may terminate my employment at any time for any reason.

Grants and Evaluation Director

General Description: Provides dedicated case management services to Veterans experiencing homelessness in a service intensive transitional residential housing program, focusing on an individualized service plan that yields long term housing stability outcomes. Case managers are expected to employ a strengths-based approach, which empowers and promotes the strengths and capabilities of Veterans. Primary Job Responsibilities &amp; Duties: <ol><li>Completes intake, assessment, service plans in coordination with client and within documentation standards set forth by the program contract, Federal Regulations and Guidelines, and United Way of Broward County/MISSION UNITED.</li><li>Holistically addresses the case management needs of the individual client.</li><li>Provides field-based, strength-based case management and service coordination that includes housing stabilization, money management, community integration, employment linkages, benefits establishment, linkage to community providers for services needed to assist clients in reaching the housing stability plan goals. </li><li>Develops or updates service plans with clients to address their changing needs and to facilitate referral to appropriate treatment or service providers or facilities. </li><li>Provides ongoing case management support to assess progress and ensure case plan outcomes are met or changed, as needed.</li><li>Utilize evidence-based practices in service delivery such as Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First Practices.</li><li>Maintains documentation and data entry standards as set forth by the program contract, Federal Regulations and Guidelines, and United Way of Broward County/MISSION UNITED, including HIPAA policies and procedures.</li></ol>Other Job Duties: <ul><li>Conducts assessments of the individual’s needs, financial stability, work experience, medical and behavioral health history, and more. </li><li>Develops actionable client directed individualized case plans, including identified strengths, needs, risks, assets, etc. to develop short- and long-term goals and objectives related to housing stability and financial prosperity. </li><li>Identifies needed resources and services.</li><li>Ensures programmatic compliance.</li><li>Performs drug testing on site and is able to identify Veterans in need of treatment services, as appropriate.</li><li>Conducts daily check-ins of client’s living environment, needs, barriers, activities, etc.</li><li>Creates an environment where people can feel welcomed, comfortable, understood, and esteemed.</li><li>Documents all client encounters, utilizing the Homeless Management Information System (HMIS) and other client information systems, within 24 hours of meeting with the client. </li><li>Other Duties, as assigned.</li><li>Manages a caseload of 25-30 individuals at all times.</li><li>Advocates on behalf of clients for services, basic needs, and other related issues. </li><li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications.</li><li>Conduct comprehensive, client-centered social work activities in accordance with best practices.</li><li>Conducts community and home visits (if needed) related to client needs; Provides follow-up and monitors service delivery and care environments.</li><li>Stays abreast of community resources and procedures for referring clients to appropriate resources.</li><li>Facilitates case consultation for client situations.</li><li>Establishes case plan goals and will review with clients at 30 day intervals. </li><li>Monitors client progress to ensure that clients are working towards a resolution of identified challenges to meet their housing stability goals. </li><li>When appropriate, ensures successful case closure, documentation, and transition. </li><li>Provides crisis prevention, intervention, and supportive counseling, as needed. </li><li>Performs other duties and assumes other responsibilities as assigned by supervisor. </li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts. </li></ul>Supervises: N/A – This position does not have any supervisory responsibilities. Education &amp; Experience:  <ul><li>Bachelor’s degree with major course work in social work, mental health, or other closely related field.  At least two (2) years of experience in general interviewing practices and/or techniques, counseling, social case/service work (including crisis prevention and intervention),community resource referral, or closely related work with preferred experience working with Veterans and/or persons with mental health conditions.  </li><li>Prior case management experience with knowledge of Veterans Administration related programming highly preferred. </li><li>Knowledge of evidence-based practices, outcome measurement, and quality management.  </li><li>Experience working with low income, homeless population, Veterans, military families, and/or service members strongly preferred. </li><li>Ability to communicate effectively with a diverse audience.  </li><li>Experience with Microsoft Office Suite to include MS Word, Excel, and PowerPoint. </li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.  </li></ul>Core Competency Requirements: <ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance United Way of Broward County’s mission.  </li><li>Drives for results – Has a passion for innovation and risk-taking, meeting and exceeding qualitative and quantitative goals in a thoughtful and time-driven manner.  </li><li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership, and commitment with the needs, priorities, goals, and culture of United Way of Broward County.  </li><li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas, and backgrounds and aligns with United Way’s values.  </li><li>Seizes learning –Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.  </li><li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines and seeks help when needed in managing priorities.  </li><li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting. </li></ul>Environment &amp; Physical Demands:   <ul><li>The office environment is climate controlled (i.e., heated and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work duties will also entail outside environments and exposure to elements.   </li><li>The employee will also work in a public service delivery environment that is open for business 24 hours per day, 365 days per year. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.  </li><li>Physical demands include sitting and/or standing for extended periods of time; bending; lifting approximately 25 pounds; and regular use of the telephone, copier, fax, and computer. Demands also involve protracted concentration.    </li></ul>

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