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ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

United Way of Greater Cincinnati (UWGC) is seeking a detail-oriented Associate to join our growing Project LIFT Network team. Project LIFT is a community-driven initiative focused on empowering families financially through collaborative efforts with diverse partners across the region.This role serves as a central support within the Project LIFT Network to manage successful network operations, ensure quality data collection and reporting, and promote effective process and process improvement.&nbsp;General Function:<ul><li>Facilitate Effective Network Processes: Collaborate with the Senior Manager to ensure alignment and connectivity among Project LIFT Network partners. Promote understanding of the network's shared purpose and goals and create efficient processes to support network activities.</li></ul><ul><li>Facilitate Data Management and Process Improvement: Develop and maintain processes and procedures to support the coordination of network activities and functions. Ensure data quality through data collection, audits, and continuous improvement efforts. Support the implementation of new technology platforms and tools to enhance network efficiency.</li></ul><ul><li>Guide Network Activities: Provide guidance to network members on data collection, analysis, and reporting. Assist in the evaluation of network activities to measure progress and inform decision-making. Support the development of best practices and reports to guide data quality and community impact.</li></ul><ul><li>Cultivation of Trust, Learning, and Accountability: Help build and promote a culture of trust, learning, and accountability within the Project LIFT Network. Foster open communication, transparency, and mutual respect among network members to strengthen relationships and enhance collective impact.</li></ul>Key Areas of Responsibility:<ul><li>Assessment and Progress Tracking: Help to implement systematic assessment and tracking methods to monitor the progress and outcomes of the Project LIFT collaborative effort. Regularly assess and evaluate the effectiveness of network activities in achieving the initiative's goals.</li></ul><ul><li>Continuous Learning and Improvement: Foster a culture of continuous learning and improvement within the Project LIFT Network. Analyze data and feedback to identify areas for enhancement and collaborate with team members to implement improvements.</li></ul><ul><li>Alignment of Common Measures: Act as central support for the Project LIFT Network by monitoring common measures of success for the Project LIFT initiative, including stable or increased income, goal achievement, and barriers removed for families. Ensure alignment of network activities with these measures.</li></ul><ul><li>Data Management and Reporting: Serve as the backbone support for the Project LIFT Network by managing the collection, analysis, and reporting of data related to Project LIFT outcomes. Ensure accurate and timely reporting of data to the shared data collection platform and stakeholders, facilitating transparency and accountability.</li></ul><ul><li>Collaboration with Stakeholders: Collaborate with network members and stakeholders to ensure understanding and alignment with assessment and tracking processes.</li></ul><ul><li>Promotion of Data-Informed Practices: Promote the use of data-informed practices within the Project LIFT Network. Provide training and support to network members on data collection, analysis, and utilization of the shared data collection platform (Salesforce).</li></ul><ul><li>Maintenance of Network Operations: Play a key role in keeping the Project LIFT Network running smoothly by providing essential administrative and logistical support. Help to coordinate resource allocation, scheduling, and operational logistics to ensure the network has the necessary resources and capacity to achieve its goals.</li></ul><ul><li>Documentation and Communication: Document assessment methodologies, findings, and recommendations for internal reference and external communication. Document key decisions, actions, and outcomes from collaborative efforts within the Project LIFT Network. Prepare reports and presentations to communicate progress, outcomes, and learnings to stakeholders.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in a related field or equivalent experience.</li><li>Two to three years of professional work experience.</li><li>Strong technical skills with proficiency in data analysis tools and technology platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple tasks and priorities in a dynamic environment.</li><li>Strong critical thinking and problem-solving abilities.</li><li>Willingness to travel locally for events within the regional area.</li></ul>Salary-mid 40's plus competitive benefits packageApplicants should apply by&nbsp;Friday, March 1, 2024,&nbsp;via the link below:<a href="https://jobapply.page.link/HKUmY" target="_blank">https://jobapply.page.link/HKUmY</a>UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and InclusionWhy Join Us: As a Project LIFT Network Associate, you'll play a vital role in driving positive change and advancing equitable financial empowerment for families in our community. Join a passionate team committed to making a difference and creating lasting impact.Apply Now: If you're ready to contribute your skills and passion to a meaningful cause, we'd love to hear from you! Apply today to join our dedicated team at United Way of Greater Cincinnati.

United Way of Greater Cincinnati

Associate, Project LIFT

211 Program Manager 
	Full-time exempt position, reporting to the Senior Director of Programs 
	Salary range $66,560 to $68,000 annually, commensurate with background and experience 
	The position is based in Redding, CA. The company does not pay relocation costs 
	To apply, submit a cover letter and resume. 
	Application deadline is Friday, Feb. 16, 2024
The Mission and Opportunity
211 NorCal operates in Shasta, Tehama, and Siskiyou counties and provides free social services information and referrals to residents 24 hours a day, seven days a week, 365 days a year. The service is available through call, web (211norcal.org), and text services. Common referrals are for housing; food; utility assistance; counseling and addiction services; free or low-cost legal assistance, and transportation.
211 NorCal is experiencing growth due to increased awareness of the service; new contracts for outreach on specific health and child development issues; planned expansion to neighboring counties (for example, Plumas County service is envisioned within the next 12-18 months), and 211’s utility as an easy-to-remember number for public information during times of disaster. Because 211 is always “on,” and because its scope can encompass any social services need, possibilities for service and expansion abound.
United Way of Northern California (UWNC) operates 211 NorCal. The program is a central element of the agency’s mission to fight for the health, education, and financial stability of all residents, and to be there during times of crisis. Through the maintenance of the 2-1-1 database, UWNC connects with virtually all social services and emergency response agencies in the region. The continued effectiveness and expansion of 211 is critical to UWNC’s strategic future.
Job Summary
The 211 Program Manager will ensure operational excellence of the 211 social services helpline and its related services. The Program Manager will supervise the resource database team and oversee 211 NorCal’s relationship with its outsourced Call Center. Working closely with the UWNC President &amp; CEO, Senior Director of Programs, and the agency’s senior leadership team, the Program Manager will help shape strategic direction for the service, looking for new opportunities to expand mission and revenue. The 211 Manager will ensure effective communications and collaboration with key stakeholders including valued funders; the UWNC&nbsp;Board of Directors and its Community Impact Committee; the 2-1-1 Advisory Committee; state 2-1-1 provider networks; non-profit partners, and emergency response agencies.
Principal Job Responsibilities 
	•Supervise the 211 resource database specialist and database contractor; oversee the collection and maintenance of resources for the 211 NorCal database and the maintenance and development of the 211norcal.org website 
	•Coordinate updates to 211norcal.org; provide materials as needed to the web contractor 
	•Serve as the principal contact for the 211 Call Center and database software vendor 
	•Serve as the principal contact for 211 funders and program partners 
	•Coordinate effective communications and project implementation with partner agencies in Shasta, Tehama, Siskiyou, and Plumas County 
	•Working with senior leadership, develop and implement program goals for 211 with an eye toward innovative initiatives that advance the mission and provide revenue opportunities 
	•Working with the President &amp; CEO, Senior Director of Programs, and, as needed, the Chief Development Officer, locate and apply for grants and contracts 
	•Ensure all activities mandated by contract are executed and that contracted reporting is completed in a timely fashion 
	•Ensure drafting and implementation of marketing and communications efforts aimed at spreading awareness and mobilizing public support for 211 
	•Staff and support the agency’s 211 Advisory Committee 
	•Provide reports on usage of the service and other operational data on a regular and ongoing basis 
	•Respond quickly and decisively to ensure effective mobilization and utilization of 211 during times of crisis and disaster 
	•Represent the CEO, other agency leaders, and United Way as needed and assigned to community and sector events 
	•Other duties as assigned

	Key Skills, Attributes, and Competencies Desired 
	•Passion for community service 
	•Strong project management skills 
	•Entrepreneurial mindset; ability, willingness to think “out of the box” 
	•Thinks strategically; gathers and uses data effectively 
	•Goal oriented; outcomes driven 
	•Collaborative; operates effectively in a team 
	•Personable; builds and maintains relationships 
	•Ability to engage with and relate positively to diverse audiences 
	•Good negotiator 
	•Manages time well; ability to multi-task; tolerance for ambiguity 
	•Clear thinker and communicator 
	•Effective presenter 
	•Poised and resilient
Qualifications 
	•Minimum Bachelor’s degree, or equivalent work experience, in health and human services, business administration, public administration, or related fields. 
	•Minimum three years experience in the non-profit field, or in government or private-sector work that intersects with social issues. 
	•At least two years of management/supervisory experience. 
	•Proven track record of working with multiple agencies or entities to accomplish mutual objectives. 
	•Knowledge of regional social service issues and agencies is a plus. 
	•Bilingual/multilingual is a plus. 
	•Experience with a call service, call center, and/or helpline is a plus. 
	•Able to work on a keyboard comfortably through an eight-hour shift. 
	•Able to lift up to 15 pounds.

	United Way of Northern California offers medical, dental, and health benefits; paid vacation and sick time; 12 paid holidays per year; company-paid life insurance, 401k Retirement Savings Program, and an Employee Assistance Program.

	This position involves occasional travel and occasional work beyond normal business hours.

	United Way of Northern California is an Equal Opportunity Employer.

	All UWNC employees are required to have been vaccinated against COVID-19.

	Commitment to Diversity and Anti-Racism 
	United Way of Northern California is strongly and deeply committed to principles of diversity, equity, inclusion, and anti-racism. We provide equal employment opportunities to all applicants without regard to race, ethnicity, religion, creed, color, nationality, gender, gender identity, genetic information, sexual orientation, age, ancestry, physical or mental disability, medical condition, and marital status. We do not tolerate discrimination or harassment in any form.

	We strive to ensure that our staff and our volunteers – including volunteer leadership on our Board of Directors and its committees – reflect the diversity of the communities we serve.

	Our policy is to treat all with dignity and respect, including – but not limited to – staff, volunteers, clients and prospective clients, colleagues at other non-profits, donors, employees of government agencies and businesses, people attending our events, and members of the public in general.

United Way of Northern California

211 Program Manager

United Way of Greater Cincinnati (UWGC) has an opportunity to make a lasting impact and transform the future of our community as Manager of Donor Experience and Growth. You will play a pivotal role in inspiring change and building connections that matter.
At UWGC, we're not just an organization; we're a force for positive transformation. Our mission is to inspire hope and create opportunities for a better tomorrow. As the Manager of Donor Experience and Growth, you'll be at the heart of this mission, leading the charge to create unforgettable experiences that resonate with our donors and drive meaningful change.
Key Areas of Responsibility:
Ignite Transformative Engagement:
<ul><li>Lead the charge for transformative engagement by developing and executing innovative strategies that foster a sense of belonging and purpose within our diverse donor communities.</li>
</ul><ul><li>Unleash your creativity to develop and craft impactful experiences that go beyond mere recognition – they educate, inspire, and forge lasting connections. Every touchpoint is an opportunity to showcase gratitude, impact, and the power of collective giving.</li>
</ul>Provide Engaging Donation Opportunities: 
<ul><li>Introduce and lead peer-to-peer and cause-driven fundraising campaigns, encouraging donors to connect with our cause.</li>
<li>Harness the power of donor communities to increase giving to amplify their impact in our community.</li>
</ul>Communicate with Purpose:
<ul><li>As a storyteller, you will craft compelling narratives that resonate with our donors and inspire ongoing financial support.</li>
<li>Coordinate the creation of external marketing materials that not only promote opportunities for donor engagement but also embody the spirit of our shared mission.</li>
</ul>Measure the Ripple Effect:
<ul><li>Set, track, and manage key performance indicators (KPIs) related to fundraising to showcase the impact of giving.</li>
<li>You’ll also measure KPIs that go beyond financial support when you track effect of your efforts in community growth, increased donation amounts, elevated engagement scores, and overall retention.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a related field.</li>
<li>Preference for a minimum of two years of experience as a community or brand manager, demonstrating a passion for building and transforming relationships.</li>
<li>Proficient in MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Familiarity with CRM software; Salesforce experience is a plus.</li>
<li>Strong interpersonal and communication skills that go beyond words – the ability to build emotional connections.</li>
<li>Willingness to drive to events and meetings within the regional area, including some evenings and weekends.</li>
</ul>Core Competencies:&nbsp;Accountability, Organizational Commitment, Interpersonal skills, Time/Project Management, Integration, Communication/Interpersonal Skills, Strategic Planning.
Salary starting mid 50's, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 19, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/5QGUA" target="_blank">https://jobapply.page.link/5QGUA</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Manager of Donor Experience and Growth

United Way of the Big Bend (UWBB) is seeking a Grant Writer who will be responsible for managing and expanding the grant funding development efforts that support advancing the United Way of the Big Bend mission.&nbsp; Primary responsibilities include researching grant opportunities, writing proposals, managing timelines, and ensuring that budget and grant reporting requirements are met.&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;UWBB serves eight counties in the Big Bend area with the mission to raise awareness, mobilize resources and find collaborative, targeted solutions for our community’s most vital concerns.&nbsp; We lead the communities we serve by engaging and connecting with others who share our commitment to help our neighbors, friends and colleagues who are living in poverty and/or struggling to make ends meet.
Schedule:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tallahassee, FL
Key Responsibilities:
<ul><li>Work with leadership to develop and implement an annual grants strategy to secure new and maintain renewable grant funding</li>
<li>Research and identify grant opportunities that align with UWBB’s mission, initiatives and impact programs</li>
<li>Conduct the full range of activities required to prepare and submit timely and compelling grant proposals/applications</li>
<li>Perform continuous grant oversight, monitoring, reporting and compliance</li>
<li>Work with Finance Team to track and report annual grant revenue on a timely basis</li>
<li>Assist Finance Team with grant financial reporting as needed for audit inquiries</li>
<li>Work closely with Community Impact staff to ensure the collection of relevant outcome data and development and measurement of performance objectives</li>
<li>Serve as primary contact for all grantors</li>
<li>Coordinate with Communications team to ensure proper recognition of grantors as applicable</li>
</ul>Applicants should:
<ul><li>Be familiar with grant research techniques, application and management processes</li>
<li>Have highly effective written and verbal communication skills</li>
<li>Have strong organizational skills and attention to detail</li>
<li>Excel at multi-tasking, meeting overlapping deadlines and deliverables</li>
<li>Be able to collaborate effectively within and outside of the organization</li>
<li>Work well both independently and as a member of team</li>
</ul>Education, Experience and Key Qualifications:
<ul><li>Bachelor’s degree in relevant field preferred or equivalent experience&nbsp;&nbsp;</li>
<li>Minimum of two years of experience in grant writing, management and reporting</li>
<li>Experience with state and federal grant application and management preferred</li>
<li>Knowledge of program evaluation methodologies and outcome measurement practices a plus</li>
<li>Experience developing and monitoring budgets a plus</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Access to reliable transportation, proof of insurance, and a valid driver’s license</li>
</ul>Work Environment:
<ul><li>Workplace culture that is family-oriented and supports teamwork and collaboration</li>
<li>Professional office setting – in-office position</li>
<li>Occasional travel within UWBB neighboring county footprint</li>
<li>Work Week:&nbsp; M-R 8:30 a.m.– 5:30 p.m., F 8:30 am-12:00 pm with some early morning, evening and weekend hours during peak times</li>
<li>Physical demands:&nbsp; Sitting or standing for extended periods of time, bending, occasional lifting, regularly moving throughout the building between floors</li>
<li>Regular use of standard office equipment</li>
</ul>Excellent Benefits:&nbsp; Health, life and LTD Insurance, retirement plan, vacation and sick leave, holiday time, half-day Fridays and one remote workday per week.
Qualified candidates should send a cover letter and resume to <a href="mailto:unitedway@uwbb.org" target="_blank">unitedway@uwbb.org</a> by February 23, 2024.&nbsp; &nbsp;
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.&nbsp; Rather, they are intended only to describe the general nature of the job.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way of the Big Bend Inc

United Way of the Big Bend

Grant Writer

United Way of Greater Cincinnati (UWGC) fights for the economic well-being of all people in Greater Cincinnati so our entire community can thrive – now and in the future. The Public Policy and Advocacy Manager is integral to UWGC’s policy and advocacy work across UWGC’s nine-county, three-state region. As a leading convenor and philanthropic investor, UWGC strengthens systems supporting family well-being. Through policy and advocacy, we can achieve short- and long-term wins that make systems work for families.
The Public Policy and Advocacy Manager will provide strategic leadership and daily management of efforts that advance our local, state and federal policy agenda while also building the advocacy capacity of our staff, volunteers and partners.
Key Areas of Responsibility:
<ul><li>Provide day-to-day support for staff, volunteers and partners to influence policy at national, state and local levels.</li>
<li>Track identified legislative and public policy priorities and update UWGC staff and volunteers on status changes.</li>
<li>Collaborate with the director to identify and create strategies for calls to action with UWGC constituencies.</li>
<li>Build advocacy capacity of UWGC staff, volunteers and partners through professional development, convenings and issue education.</li>
<li>Support relationships with existing and new community partners, coalition members and lawmakers.</li>
<li>Represent UWGC at coalitions, conferences, task forces and legislative meetings.</li>
<li>Use UWGC messaging and message frames to prepare action alerts, talking points and testimony, issue briefs, letters, press statements, opinion editorials, website updates, blogs, and legislative and public policy reports.</li>
<li>Stay informed of national best practices and trends and provides strategic advice about how to integrate into UWGC’s public policy and advocacy work.</li>
<li>Monitor program quality and impact and creates reports.</li>
<li>Manage projects and collaborations with internal and external stakeholders.</li>
<li>Work to grow UWGC’s advocacy network.</li>
<li>Organize and execute advocacy events and initiatives.</li>
<li>Together with the Public Policy and Advocacy Director, support the UWGC Public Policy Committee.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree and at least three years’ full-time, professional work experience with significant responsibilities. Education cannot substitute for work experience.</li>
<li>Team orientation, ambition, and a strong work ethic.</li>
<li>Willing to work weekends and evenings and travel throughout Kentucky, Ohio and Indiana as necessary.</li>
<li>Access to a car, possession of a valid driver’s license, and proof of current automobile insurance.</li>
<li>Complete and pass all background checks and security clearances.</li>
</ul>Core Competencies:
<ul><li>Believe authentically in UWGC’s work and understand the vital role that building champions for our work plays in realizing our vision.</li>
<li>Work proactively and thrive in a fast-paced, dynamic environment.</li>
<li>Successfully collaborate across teams and organizations to achieve results.</li>
<li>Have excellent written and oral communication skills and strong attention to detail.</li>
<li>Be comfortable with qualitative and quantitative data.</li>
<li>Ability to work effectively both independently and as part of a team.</li>
<li>Demonstrate a commitment to excellence and ensure positive relationships with partner organizations and constituencies.</li>
<li>Meet deadlines and show initiative in taking on new tasks and projects.</li>
<li>Seek out information, solutions to problems, and relevant opportunities.</li>
<li>Embrace technology and demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Salesforce, Asana and advocacy software (Muster, Voter Voice, or similar) is a bonus.</li>
</ul>Salary starting $60,000, plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February&nbsp;16, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/fYcx6" target="_blank">https://jobapply.page.link/fYcx6</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Public Policy and Advocacy Manager

The Senior Manager, Volunteer and Community Engagement will steer the strategic vision for volunteer engagement across the United Way organization, modernize technology and processes to increase and align community and corporate volunteer engagement efforts, and build stronger community relationships.
Key Areas of Responsibility:
Strategic Volunteer Engagement
<ul><li>Continuously assess volunteer needs with internal and external partners. Prioritize needs based on ability to scale and design experiences that will engage volunteers to meet these needs.</li>
<li>Work closely with Resource Development and Corporate Engagement team to promote and execute Fee for Service/Revenue Generation model based on custom volunteer experiences.</li>
<li>Lead volunteer engagement strategies and multi-year plans for existing and potential top corporate supporters.</li>
<li>Plan and execute multiple annual signature community volunteer initiatives that support United Way’s work, including building strategic communication and recruitment plans to meet volunteer goals. Volunteer initiatives must meet United Way criteria: leadership, alignment, measurable impact, logistical support, United Way messaging, recognition, feedback, and data capture.</li>
<li>Continuously increase and adapt knowledge of community challenges and opportunities, and United Way work to illustrate the organization’s mission through volunteer engagement experiences.</li>
</ul>Modernize Technology and Data Management
<ul><li>Serve as team liaison for the Accountability and Technology Steering Committee. Ensure team needs are represented and included in decision making processes.</li>
<li>Champion organizational technology advances: ensure team tracks all relevant data consistently and cleanly using tools and programs available.</li>
<li>Continuously assess team specific technology platforms, lead change management processes for any new technology adoption.</li>
<li>Responsible for leading annual reporting to United Way Worldwide, IRS, and other entities requiring volunteer engagement data.</li>
<li>Oversee Volunteer Management Platform (VolunteerMatch), update listings for internal and external partners, ensure current or priority listings are featured.</li>
</ul>Relationship Management
<ul><li>Establish and deepen volunteer and community relationships through 1:1 internal and external meetings that serve to enhance engagement in and support of United Way’s work.</li>
<li>Develop a diverse pool of individual volunteers; collaborate with Major Gift Officers and Individual Engagement team members to identify volunteers and engage them in meaningful opportunities.</li>
<li>Collaborate with Resource Development, Community Impact, Community Connections, and other internal teams to develop holistic volunteer and community engagement plans.</li>
<li>Serve as an ambassador for United Way during community and corporate volunteer engagement events. Frequent public speaking is expected.</li>
<li>Lead recruitment of internal volunteers for organizational community engagement events. Ensure United Way has a strong, organized, and reliable presence in the community.</li>
</ul>Leadership and Team Management
<ul><li>Lead a team of volunteer engagement professionals. Build capacity and identify synergies between volunteer and community efforts.&nbsp;</li>
<li>Provide ongoing coaching and training for Volunteer Connection team members; train cross-functional team members as needed on new volunteer products, services, and programs.</li>
<li>Develop metrics and strategic plans for meeting annual and long-term goals.</li>
<li>Develop and manage corporate and community engagement budget.</li>
<li>Ensure compliance with policies and procedures.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in a related field or equivalent experience.</li>
<li>Minimum 5-10 years of relevant professional work experience (ex. Project management, customer service, social sector, volunteer management, etc.)</li>
<li>Distinguished oral and written communication and presentation skills.</li>
<li>Strong relationship building skills and customer service focused workstyle. Ability to work with diverse groups of people required.</li>
<li>Strong business acumen</li>
<li>Successfully manages multiple programs simultaneously.</li>
<li>Works well under deadline pressure and meets timeline requirements.</li>
<li>Stays up to date on industry and regulatory trends.</li>
<li>Must be self-initiating, exercise good judgement, and able to work with minimal supervision.</li>
<li>Demonstration/evidence of superior technical skills and/or specific experience with MS products, and data systems (ex. Salesforce, Typeform, Jotform, VolunteerMatch, MS Excel, MS PowerPoint, MS Forms, MS Teams, etc.)</li>
<li>Personal transportation required.</li>
<li>Candidate must be creative and collaborative. Knowledge of customer relationship management and the social sector is desirable.</li>
<li>Personal transportation is required.</li>
</ul>CORE COMPENTENCIES:&nbsp; Strategic Planning, Achievement Oriented, Accountability to team and self, Innovation, Project Management, Leadership
WORKING CONDITIONS: 
<ul><li>Ability to lift up at least 25 pounds.</li>
<li>Local travel to events within the regional area.</li>
<li>Extended viewing of computer monitor.</li>
<li>Periodic evening and weekend event management required.</li>
</ul>Salary starting $70,000, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 12, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Qrv6d" target="_blank">https://jobapply.page.link/Qrv6d</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Senior Manager, Volunteer and Community Engagement

United Way of Greater Cincinnati (UWGC) has an immediate opening for an IT Project Manager who will join our technology team and oversee a wide variety of technology-related projects across UWGC. The ideal candidate will be highly detail-oriented with excellent communication skills, effective problem-solving skills, and a proven track record of collaborating with vendors, in-house personnel as well as forming high-performing team of experts for each project to maximize resources and efficiency. This role will work closely with subject matter experts and cross-functional teams to improve service delivery, aligning technology with strategy, as well as adoption and governance of all UWGC’s technologies.
Key Areas of Responsibility:
Technology Strategy &amp; Implementation
<ul><li>Collaborate with cross-functional stakeholders to elicit, document, and prioritize business needs and requirements.</li>
<li>Work with functional and technical teams to design solutions that meet business requirements, including providing input on system design and functionality, identifying problems, creating solutions and implementing efficiency improvements.</li>
<li>Ensure initiatives align to the organization’s business objectives and final implementations stay on strategy.</li>
<li>Drive project management activities for technology initiatives, including project planning, monitoring progress, and identifying and mitigating risks. Proactively communicate project updates, progress, and issues effectively to ensure alignment.</li>
<li>Oversee acquisition of resources and materials as needed before and during projects and negotiating price and payment agreements with vendors.</li>
<li>Create and maintain detailed documentation, including project timelines, status reports, business requirements documents, process flow diagrams and user stories.</li>
<li>Manage the ongoing success of organizational technical implementations and governance.</li>
<li>Develop documentation and implement change management practices to implement process improvements and business continuity plans in collaboration with relevant teams.</li>
<li>Staying informed of relevant trends and industry news for current or new technology initiatives.</li>
<li>Act as a bridge between business stakeholders and technical teams.</li>
<li>Collaborate with QA teams to develop test plans and test cases.</li>
<li>Monitor testing activities to ensure the quality of delivered solutions.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in business administration, Information Technology, or a related field.</li>
<li>Minimum of 5+ years of proven experience as a Project Manager or in a related role.</li>
<li>Extensive leadership experience and strong teaming abilities.</li>
<li>Excellent problem-solving skills.</li>
<li>Excellent analytical, computer and math skills.</li>
<li>Knowledge of new and established technologies (e.g. CRM, IT Infrastructure Systems, Financial Systems, Digital Engagement, Productivity tools, etc.).</li>
<li>Proficiency in project management methodologies (e.g., Agile, Scrum).</li>
<li>Ability to work independently and collaboratively as part of a team.</li>
<li>Strong attention to detail and organizational skills.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Demonstrates analytical and problem-solving abilities; absorbs new ideas and concepts quickly.</li>
<li>Passion for discovering new things and ability to learn quickly.</li>
<li>Effectively communicates and presents information in business-friendly and user-friendly terms and responds to questions from various levels within the organization and from stakeholders, business partners and external agencies.</li>
<li>Consults with team to prioritize key data sources, conduct analysis, identify key performance indicators, and create dashboards and reports.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results orientation.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
</ul>Salary starting $65,000 plus competitive benefits package.
Applicants should apply by&nbsp;Wednesday, January 31, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/SLoDB" target="_blank">https://jobapply.page.link/SLoDB</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

IT Project Manager

The 211 Care Coordinator assists residents in connecting to social service support by assessing needs and making referrals within a network of partnering organizations. The Care Coordinator will provide a broad-based human services needs assessment; make referrals within the referral platform; collect and record appropriate data on referrals; and follow up to ensure referrals are utilized and complete. The Care Coordination function is flexible and responsive to changing community needs. As such, the Coordinator’s focus may change to meet new external and United Way opportunities, initiatives, and programs to support community members.
Key Areas of Responsibility: 
<ul><li>Assist community members by assessing needs in a compassionate method and providing referrals for immediate and intermediate needs through a network of key community partners. Referrals will be made primarily through a technology platform. The Care Coordinator is responsible for tracking when partners accept or decline referrals, when agencies contact residents, and when services are provided. The Care Coordinator will be a diligent advocate, connecting County residents with organizations to meet their needs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Collect and record data on types of referrals made, demographics of residents receiving care coordination, and agency responses to referrals for use in daily and weekly statistical and activity reports. Participate with the Director of Community Connections and members of the United Way staff to assess and improve Care Coordination program operations.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in human service or related field desired.</li>
<li>One year of work experience in human service field and previous experience in social service interviewing is desirable.</li>
<li>Listening and communication skills and writing skills.</li>
<li>Knowledge of community resources is preferred.</li>
<li>Must be able to work closely with others and foster a workable, effective and productive relationship with other staff, administration, volunteers, agencies and community members.</li>
<li>Collaborative call center office environment.</li>
<li>Remote weekend work.</li>
</ul>Salary starting at $21.50 per hour plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February 2, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Bi2KG" target="_blank">https://jobapply.page.link/Bi2KG</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Care Coordinator

Position Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SR. DEVELOPMENT OFFICER
Department:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; RESOURCE DEVELOPMENT
Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; TOLEDO OFFICE, HYBRID
FLSA Job Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FULL TIME, EXEMPT
Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $50,000.00 - $60,000.00
Organizational Relationships:
&nbsp;&nbsp;&nbsp; Reports to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Senior Director, Resource Development
STATEMENT OF THE JOB:
This role is accountable for achieving fundraising goals within a portfolio of corporate campaign accounts, individual donors of all levels, including major gifts, and other revenue sources, utilizing year-round strategies to build and maintain superior relationships, cultivate donors, and engage community members in the work of United Way of Greater Toledo to meet and exceed revenue goals.
ESSENTIAL FUNCTIONS:
<ul><li>Identify, cultivate, solicit, and steward donors and prospects through visits and other forms of direct personal contact in accordance with performance targets.</li>
<li>Inspire and mobilize individual and corporate donors to give, advocate, and volunteer by discovering their interests and proposing alignment with our mission and activities.</li>
<li>Utilize knowledge gathered from donor meetings to develop and implement year-round strategies to engage, cultivate, and steward individual, workplace, and corporate donors.</li>
<li>Develop and implement long-term strategies for building relationships, deepening engagement, and increasing revenue generation from a portfolio of major donors ($10,000+) and high-performing corporate partners.</li>
<li>Engage new or lapsed corporate partners and individual donor prospects by involving stakeholders with our work in creative and strategic ways.</li>
<li>Work with committees of volunteers to aid in donor prospecting and engagement efforts with corporations and individuals.</li>
<li>Deepen individual donor involvement through cultivation and solicitation of planned gifts.</li>
<li>Propose and execute on short-term and long-range strategic fund-raising goals and objectives.</li>
<li>Develop and manage volunteer and donor stewardship programs that help forward goals of the Resource Development team.</li>
<li>Attend and provide support to donor cultivation and fundraising events as needed.</li>
<li>Create and implement prospect research and cultivation strategies to maximize potential for corporate and individual giving.</li>
<li>Partner with Community Impact staff to understand current program innovations and align them with funding opportunities for donors and prospects.</li>
<li>Work with other departments to ensure cross-functional collaboration and information-sharing.</li>
<li>Maintain Andar database as a tool to help build relationships by keeping accurate and up-to-date account records.</li>
</ul><ul><li>Utilize Andar to support data-informed decision-making about workplace accounts and analyze donor information for trends, gaps, and opportunities for revenue growth.</li>
</ul><ul><li>Evaluate and assess current efforts and propose opportunities for progress and advancement.</li>
</ul>ADDITIONAL RESPONSIBILITIES:
<ul><li>Other duties as assigned.</li>
</ul>QUALIFICATIONS AND EXPERIENCE:
<ul><li>Bachelor’s degree with at least four (4) years’ experience in fundraising, sales, or relationship building (nonprofit fundraising preferred).</li>
<li>Experience building relationships with volunteers, donors, customers, or others.</li>
<li>Experience with managing multiple projects at one time.</li>
</ul><ul><li>Or, a comparable combination of education and work experience.</li>
</ul>KNOWLEDGE / SKILLS / ABILITIES:
<ul><li>Strong ability and interest in building relationships and working with people.</li>
<li>Strong communication and interpersonal skills, including public speaking and writing.</li>
<li>Ability to be proactive, tenacious, and solve problems to work toward organizational goals.</li>
<li>Ability to manage multiple projects in a fast-paced environment, with high attention to detail.</li>
<li>Ability to work a flexible schedule outside of standard office hours.</li>
<li>Ability to work independently and be self-motivated.</li>
<li>Ability to be an enthusiastic team-player with a positive attitude.</li>
<li>Strong organizational skills and ability to prioritize projects.</li>
<li>Knowledge of business and social community.</li>
<li>Proficient in Microsoft Office applications.</li>
<li>Ability to learn and become proficient in use of relevant software.</li>
<li>Must be able to maintain confidential and sensitive information.</li>
</ul>We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
DEI STATEMENT:&nbsp;
United Way of Greater Toledo (UWGT) strives to ensure that we are meeting the needs of individuals across Lucas, Ottawa and Wood counties in a meaningful and appropriate manner. We cannot truly “Live United” until we fervently advocate for BIPOC, people with disabilities, LGBTQIA+ people and other marginalized communities. United Way examines and addresses the systems, institutions, and policies that have caused and perpetuated racial and socioeconomic disparities, specifically in the areas of Education, Financial Stability, Health, and Housing. This includes acknowledging the role that philanthropy plays in upholding such structures. When individuals of all ethnic backgrounds, socioeconomic statuses, and gender/sexual identities can live and participate in functions of life without fear, then, and only then, can we “Live United”.
The United Way of Greater Toledo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.

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