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POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)&nbsp;The HRIS Administrator is a member of the United Way Worldwide (UWW) People &amp; Culture team. This person will be responsible for managing the data, systems and processes that will ensure that UWW leadership and the People &amp; Culture team have the information necessary to inform effective people operations and strategic decision-making. The successful candidate will possess strong understanding of HR information systems structure and functionality. This person will be a resourceful problem solver, with the experience, judgement and initiative to manage IT systems as well as business processes. They will partner to support functions across the People &amp; Culture team, including benefits design &amp; administration, compensation, compliance, talent acquisition, employee engagement, performance management, learning &amp; development, and DEI. &nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be collaborative and able to perform each essential duty listed below at a satisfactory level:<ul><li>Serve as a trusted HR contact and advisor and establish effective relationships with managers and employees.&nbsp;</li><li>Support HRIS tools and resources by identifying systems needs and options, and partnering with vendors to manage the implementation of needed upgrades, module integrations, and system migrations</li><li>Generate reports, develop and manage dashboards regarding key People &amp; Culture performance metrics and ongoing engagement activities; support efforts to monitor outputs and outcomes</li><li>Serve as designated Record-Keeper for People &amp; Culture team, facilitating processes to ensure internal data control, and maintaining the accuracy, integrity and confidentiality of human resource files, records, and documentation.</li><li>Perform annual audits of personnel files to ensure that all required documents are collected and filed appropriately; take corrective action as needed.</li><li>Answer internal, HR-related questions relative to standard policies and benefits.</li><li>Establish profiles for new hires in HRIS, serve as a resource to staff as they use the system</li><li>Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims, and costs.&nbsp;</li><li>Assist in completing benefits reporting requirements and the distribution of required annual employee notices.&nbsp;</li></ul>Skills/Abilities:<ul><li>A minimum of five (5) years of prior experience in an HR function; demonstrable understanding of best practices in HR operations</li><li>Demonstrated proficiency with HRIS and payroll systems; prior experience with systems implementations preferred</li><li>foundational understanding of database systems structure, reporting and management</li><li>Strong proficiency with MS Excel, and standard MS Office applications similar.</li><li>Excellent verbal and written communication skills.</li><li>Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.</li><li>Excellent organizational skills and attention to detail.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is $75,000 to $80,000 per year. Salaries are determined by several factors including applicant’s knowledge, ­­­skills, experience, position, and the market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned team. Participates in the articulation of and communicates work goals and objectives, as well as expected work results. Assists in identifying work quality standards and training team members and accepts responsibility for the team's achieved outcomes. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking - Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration - Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management - Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity - Shares a deep commitment to the UW vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

HRIS Administrator

<h2>Position Summary&nbsp;</h2>The Resource Development Manager reports to the Senior Vice President of Resource Development and will play a critical role in the management of United Way of Palm Beach County’s corporate workplace fundraising campaigns.&nbsp; This position will oversee a defined portfolio of corporate relationships to support the total annual workplace revenue goals. Workplace revenue is comprised of employee giving campaigns, workplace-led special events, and corporate gifts. The Resource Development Manager is expected to develop, cultivate, and manage new and existing corporate relationships as part of the overall fundraising strategy.&nbsp;The ideal candidate thrives in a forward-facing role, building relationships and providing excellent customer service.&nbsp;This position will work cross-functionally with internal stakeholders as well as work externally with a defined segment of corporate industries to aid in their corporate social responsibility initiatives. This position serves as a key participant of the Campaign Cabinet to support new business and re-engagement business strategies.&nbsp;The Resource Development Manager is essential to the success of United Way of Palm Beach County’s financial commitment to the community to strategically address the most critical needs and create systemic change through helping youth succeed, stabilizing families, and empowering healthy lives.<h2>Essential Duties and Responsibilities</h2>The essential functions include, but are not limited to the following:<ul><li>Manage large portfolio of assigned corporate accounts to aid in the planning and execution of corporate “workplace” giving initiatives</li><li>Increase investment in United Way by expanding and diversifying resource development efforts in workplace campaigns with the support of the Campaign Cabinet</li><li>Make presentations and represent United Way of Palm Beach County in the community at local events and workplace campaign kick-offs&nbsp;</li><li>Ensure that accurate, up-to-date information is maintained in the database for assigned portfolio of accounts</li><li>Work in collaboration with full development team to ensure corporate partners are educated and aware of all affinity group engagement opportunities for their employees</li><li>Ability to build consensus and facilitate collaboration and productive relationships with diverse individuals, groups, organizations, and community</li><li>Work closely in partnership with finance and pledge processing for the pledge reconciliation process to help ensure UW is in receipt of full giving amounts</li><li>Manage and monitor progress and results for all assigned accounts</li><li>Work in partnership with assigned temporary campaign staff by participating in the training, support, motivation, problem solving and assessment of assigned accounts</li><li>Collaborate with marketing to develop content for fundraising needs including year-round menu of giving opportunities and other seasonal corporate engagement materials</li><li>Represent UWPBC at public speaking engagements with local businesses and events&nbsp;</li><li>Assist, as assigned by management, with the organization’s disaster response efforts</li><li>Perform other duties as assigned by Director of Resource Development</li></ul><h2>Minimum Qualifications (Knowledge, Skills, and Abilities)</h2><ul><li>Bachelor’s degree with 1-3 years of experience in the field of sales and/or fundraising, or a minimum of 4 years’ experience in fundraising.&nbsp;</li><li>Must have strong writing skills and be proficient in Word, Excel, and database management</li><li>Ability to manage multiple demands; results oriented and ability to work quickly and accurately&nbsp;</li><li>Experience in working with Boards and volunteers a plus; extremely tactful and diplomatic in dealing with confidential concerns</li><li>Ability to solve problems independently, effectively, and creatively</li><li>Works well with people and engenders trust and confidence from fellow staff and volunteers</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Understanding of and commitment to CRM (customer relationship management)</li></ul>

United Way of Palm Beach County

Resource Development Manager

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)Provide support to the Office of General Counsel including preparation of legal documents, correspondence and reports;&nbsp;database development and maintenance, including ethics and conflicts certifications; maintenance of legal files and committee and board materials. &nbsp;Perform and coordinate administrative work flow within the &nbsp;department; manage contracting approval process, annual state business and charitable registration filings, expense and recievable review and processing. &nbsp;Coordinate maintenance of domestic and global trademark docket.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONAn individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Maintain the OGC contract docket, and route contracts/agreements to the appropriate OGC personnel, prepare drafts of certain form contracts, review contracts/amendments for correct documentation prior to legal sufficiency review, and review basic contracts for legal sufficiency. &nbsp;</li><li>Manage annual charitable registration renewal process, including substantively review draft filings, and route charitable solicitation filings and annual reports for multiple signatures and submission to appropriate states’ offices.&nbsp;</li><li>Maintain OGC operating budget, and produce monthly, quarterly and annual budget reports. &nbsp;</li><li>Maintain trademark docket, acquire trademark specimens (as needed), and assist with cancellations/renewals and cease and desist letters.&nbsp;</li><li>Manage annual ethics certification for Board and staff. File hardcopy documents and update General Counsel’s file docket.</li><li>Compose correspondence letters, memoranda, charts, tables, graphs for attorney’s review and signature as directed by the attorney and occasionally on own initiative for routine and sensitive matters. Proofreads and corrects written materials to ensure correct format, spelling, punctuation and grammar.&nbsp;</li><li>Operates computer equipment in performance of daily duties. Effectively uses various software applications necessary to perform required job duties. Actively seeks out technological resource solutions to maximize efficiency.&nbsp;</li><li>. Effectively manages electronic documents for easy retrieval. Sorts, reads and annotates daily incoming mail. Attaches appropriate file to facilitate action. Determines routing and required signatures; coordinates outgoing mail and/or deliveries; maintains records pertaining to all aspects of attorney’s work.&nbsp;</li><li>Schedules appointments and maintains attorney’s calendar; receives and assists clients and refers them to attorney or other appropriate person as circumstances warrant; arranges business itineraries and makes travel arrangements. Independently prepares travel expense reports based on attorney’s receipts and itinerary. Maintains client and administrative files in an organized manner and in accordance with department procedures.&nbsp;</li><li>Preserves and protects the confidences and privileged communications of all clients. Makes written and oral contacts as necessary to obtain information or to clarify, crosscheck or verify the information needed. Independently acts during attorney’s absence and uses initiative and judgment to see that matters requiring attention are handled to minimize the effect of the attorney’s absence.&nbsp;</li><li>As requested by the Office of General Counsel, conduct legal research on relevant laws, regulations, and rules and summarize key findings from the legal research. Able to utilize effectively legal research databases (Westlaw, LexisNexis) and online resources to gather and analyze relevant legal issues. Compile research findings into clear, concise summaries or memorandums for attorneys, focusing on the most relevant information and applicable legal principles.&nbsp;</li><li>Draft, review, and proofread legal documents; prepare exhibits, attachments, and other legal forms and documents. &nbsp;Have competency with track changes and compare functions in Microsoft Word and Adobe.&nbsp;</li><li>Greets visitors, screens phone calls and refers callers to appropriate staff members in a professional and courteous manner. Exercises professionalism, poise and tact in all verbal and written correspondence with internal and external customers. Works collaboratively, with other OGC attorneys and staff. &nbsp;Duplicates correspondence and other printed material, sends faxes or arranges for duplicating and/or faxing to be performed; may be asked to cover reception duties.&nbsp;</li><li>Perform other duties as assigned by the General Counsel.&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Associates degree or equivalent from a two-year college or commensurate experience;</li><li>At least four to six years of responsible experience in a similar role;&nbsp;</li><li>Ability to work with staff of all levels;</li><li>Paralegal Certificate or a Paralegal Studies Degree preferred.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.SALARY STATEMENTThe budgeted salary range for this position is $85,000 - $100,000 per year. Proffered salaries are determined by several factors including applicant’s knowledge, ­­­skills, and experience, and market considerations.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Paralegal Knowledge Base – Competent knowledge of legal terminology, document preparation, and filing procedures; proficient in legal research, using databases such as Westlaw or LexisNexis; ability to handle sensitive and confidential information with discretion.Attention to Detail – Ensures that legal documents, such as contracts, memoranda, and filings, are free from errors in grammar, punctuation, dates, names, and terminology. Double-checks all information to ensure consistency and correctness.Accountability/Results Orientation -&nbsp;Is accountable for the achievement of assigned work projects. Collaborates with others to establish work project parameters, desired results/outcomes and resource requirements. Keeps team leader(s) informed on work progress and changes in work direction. Takes ownership of work and outcomes achieved, selecting the best work approach. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness.Decision-Making/Risk-Taking -&nbsp;Evaluates available information and recommends a course of action. Contributes own assessment of risks and implications of decisions in team decision-making efforts. Develops and proposes effective alternative solutions. Uses judgment appropriately in decision-making. Knows when to shift decision-making upwards.Teamwork Collaboration -&nbsp;Shares pertinent information and keeps team members informed on a regular basis. Ensures that processes, systems and resources are available and direct them properly to enable the team to efficiently accomplish its goals and objectives. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.Relationship Management -&nbsp;Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses work issues and problems in a clear and concise manner. Communicates effectively with others up, down and across the organization to achieve expected organization results. Gives and receives constructive feedback. Seeks direct input on team effectiveness and environment.Innovation/Creativity -&nbsp;Develops and implements new approaches to accomplish tasks that impact others in and outside of own team. Is able to reasonably "take risks". Assists others in developing new systems, products, processes and procedures. Strives to stay current on new or emerging trends and capitalizes on them.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:???@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a>&nbsp;or call 703-836-7100, ext. 324 and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Paralegal

POSITION SUMMARY(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Research Manager is an exciting opportunity to join the United Way Worldwide Research &amp; Insights team to ensure the integrity, accuracy, and delivery of analytical insights to advance the impact, relevance, and sustainability of United Way Worldwide and the global United Way Network. The ideal candidate will be self-motivated and highly organized with a strong attention to detail and the flexibility to manage multiple deadlines simultaneously. Candidates should be ready to contribute to the growth of philanthropy and volunteerism in the United States and around the world, in alignment with United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good.&nbsp;As a Research Manager at United Way Worldwide, the position is responsible for collaborating with process managers, subject-matter experts, and community leaders around the world. Key aspects of the role include listening to requests for research and analysis, identifying existing datasets and information, and sharing/presenting knowledge to help teams make informed decisions. This role requires expertise with at least one type of data and analysis (e.g. qualitative, quantitative, geospatial) and familiarity with the range of data and information commonly used by nonprofit organizations, civil society, and the non-governmental sector.&nbsp;Reporting to the Director of Research, the Research Manager is a member of the Global Network Advancement Team, which is charged with stewarding the success of 1,100 local United Ways across 34 countries through learning and development, impact strategies, research and insights, and coaching to ensure that every United Way is best able to meet the needs of the local communities it serves.&nbsp;KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITIONThis individual must be able to perform each essential duty listed below at a satisfactory level:<ul><li>Support implementation of relevant research studies and research priorities.</li><li>Develop and maintain detailed project plans, including timelines, milestones, and responsibilities for key research initiatives and projects related to Network staffing, operations, revenue, and impact.&nbsp;</li><li>Conduct regular reviews of established research (e.g. academic journals), institutional reports, community needs assessments, government publications, and related scholarly and professional literature.&nbsp;</li><li>Participate in key aspects of data collection, cleaning, and processing: survey collection, data entry, interviews, focus groups, customer feedback, observation, maintaining research logs, and qualitative/quantitative analysis.</li><li>Provide regular analysis and actionable insights to drive UWW and UW Network impact, relevance, and sustainability.</li><li>Prepare and present research results to internal and external audiences, including senior management, industry experts, and potential supporters.&nbsp;</li><li>Regularly respond to Ask United Way requests for research and analysis from UWW, the UW Network, and external stakeholders.</li><li>Other duties as assigned.&nbsp;</li></ul>JOB REQUIREMENTSMinimum requirements include:<ul><li>Bachelor’s degree in mathematics, geography, sociology, psychology, engineering, anthropology, computer science, public health, development studies, political science, a related field, or commensurate experience.</li><li>Minimum of five (5) years of professional experience working with geospatial, qualitative, or quantitative data in a corporate or nonprofit environment. User experience, user interaction, and service design experience preferred but not required.&nbsp;</li><li>Experience and familiarity using qualitative and quantitative data collection methods. Experience in creating data visualizations and/or with data storytelling is preferred.</li><li>Experience in providing research or knowledge management support to meet the needs of the various functional groups or departments.</li><li>Familiarity with leading providers of data and insights including data sources, analytical tools, and organizations.</li><li>Demonstrated and excellent written, verbal, and visual communication skills.</li><li>Work collaboratively with all staff and volunteers in a diverse environment to produce high-quality quantitative and qualitative data and analysis.</li><li>Mastery of all Microsoft Office tools, including Excel, PowerPoint, Word, and Access.</li><li>Familiarity with data visualization platforms or services, including Power BI, Tableau, R, Python packages, or similar data visualization tools.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted salary range for this position is $85,000 to $90,000 per year. Salary is determined by several factors including applicant’s knowledge, skills, experience, and the market.COMPETENCIESAn individual must be able to demonstrate the following competencies at a satisfactory level:Accountability/Results Orientation -&nbsp;Articulates and communicates work goals and objectives, as well as expected work results. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and stature to the extent possible. Behaves ethically and honestly in all activities done on behalf of UWW and the movement. Demonstrates a commitment to UWW’s values, including diversity and inclusiveness. If People Leader, is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of UWW resources (human, financial, and capital); establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives.Decision-Making/Risk-Taking -&nbsp;Weighs the pros and cons of available options and makes sound departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages responsible risk-taking.Teamwork Collaboration -&nbsp;Active contributor to group change initiatives and serves as a change agent. Supports and motivates others to contribute which in turn helps build a cohesive and diverse department. If People Leader, determines the composition of teams required to accomplish departmental goals and objectives; provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives.Relationship Management -&nbsp;Embodies and promotes UWW's values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organizational goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way Network and/or UWW. Formulates and communicates in an ethical and politically sensitive manner.Communications -&nbsp;Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.Innovation/Creativity -&nbsp;Shares a deep commitment to the UW vision. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect local United Ways, UWW and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail <a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

Research Manager 

ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 


Job Title: Donor Database Manager Reporting To: Director, Philanthropy Operations 

Department: Philanthropy Position: Full-Time/Exempt 

 
Purpose of Position 

The Donor Database Manager will be the primary manager of Orange County United Way’s CRM system 
and will be responsible for ensuring the integrity and accuracy of our donor database. This role is crucial 
for maintaining effective donor relationships and supporting fundraising efforts. They will be responsible 
for a range of data management tasks, including ongoing reporting, daily, weekly, and monthly 
maintenance of CRM profiles, managing records, creating and maintaining dashboards, conducting 
donor research, and ensuring timely updates based on donor interactions. 
 
The Donor Database Manager will focus primarily on the efficiency and accuracy of our donor database 
and providing crucial administrative support for donor engagement activities. They will also be 
responsible for timely communication and logistical support for donor events. 
 
Key Duties and Responsibilities 

 • Perform daily, weekly, and monthly maintenance on CRM profiles. 
 • Manage and resolve duplicate profile lists. 
 • Monitor and complete requests related to updating donor profiles. 
 • Responsible for acknowledgement letters process segments in CRM database. 
 • Manage and update coding and flags within CRM database. 
 • Manage preparation of meeting and event logistics related to CRM database. 
 • Support post-meeting and post-event data entry and CRM database updating. 
 • Build and maintain dashboards for tracking the donor experience with Orange County United 

Way. 
 • Develop and maintain dashboards for relevant data, including donors, account managers, and 

communication cadences. 
 • Maintain and update department projections on key dashboards. 
 • Perform segmentation updates based on donor progression within the CRM database. 
 • Conduct donor research and prepare reports on donor engagement, ensuring all information in 

current in CRM database 
 • Other duties as assigned 

 
Core Competencies 
 

All employees, in performing their respective tasks and duties, are to perform quality work within 

deadlines, with or without direct supervision; interact professionally with other employees, customers, 

and suppliers; work effectively as a team contributor on all assignments; and work independently while 

understanding the necessity for communicating and coordinating work efforts with other employees and 

organizations. 


ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
 

 • Customer Service - Manages difficult or emotional customer situations; responds promptly to 

customer needs; solicits customer feedback to improve service; responds to requests for service 

and assistance; meets commitments. 

 • Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; remains 

neutral and unbiased; remains open to others' ideas and tries new things. 

 • Oral Communication - Speaks clearly; listens and obtains clarification; responds well to 

questions; participates in meetings. 

 • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; 

able to read and interpret written information. 

 • Language Skills - Ability to read and interpret documents such as safety rules, operating and 

maintenance instructions, and procedure manuals; ability to write routine reports and 

correspondence; ability to speak effectively before groups of customers or employees of 

organization. 

Job requirements/Technical Knowledge 

 • Bachelor’s Degree from an accredited university or college preferred. 

 • A minimum of three - five years of relevant database/CRM management experience. 

 • Nonprofit experience in working with individual donor, solicitation, engagement and stewardship 
within Orange County and/or Southern California strongly preferred. 

 • Comfortable using donor databases and CRMs, prospect research, and wealth screening tools to 
support donor engagement. 

 • Skilled at building and maintaining relationships—whether with donors, colleagues, or 
community partners through empathy, active listening, transparency of intention and positive 
communication interactions. 

 • Passionate about the mission of Orange County United Way. 

 • Willing to travel as needed and attend events, including evenings and weekends. 

 • Access to reliable transportation. 

 • Advanced computer skills with emphasis on Microsoft office (Outlook, PowerPoint, Excel, and 
Word). 

 • Proficient in using Zoom and Teams. Experience in CRMs required; experience with Andar a 
plus. 

 
COMPENSATION 

 • Commensurate with experience, education, and market $68,640-$85,000 per year. 
 • Competitive benefits. 
 


ORANGE COUNTY UNITED WAY 

JOB DESCRIPTION 
PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to 

successfully perform the essential functions of this job. Reasonable accommodations may be made to 

enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is frequently required to be able to remain in a 

stationary position 75% of the time. The person in this position needs to occasionally move about inside 

the office to access file cabinets, records, and office machinery. Constantly operates a computer and 

other office productivity machinery, such as a calculator, copy machine and computer printer. 

Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, 

including under the desks. The person in this position frequently communicates with coworkers and 

customers who have inquiries about our business operations and the community we service; therefore, 

the person must be able to exchange accurate information. The employee must occasionally lift and/or 

move up to 25 pounds. 

Send Cover Letter and Resume To: 
<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a> 
Orange County United Way 
18012 Mitchell South, Irvine, CA 92614 
<a href="http://www.unitedwayoc.org" target="_blank">www.unitedwayoc.org</a> 


<a href="mailto:recruiting@unitedwayoc.org" target="_blank">mailto:recruiting@unitedwayoc.org</a>
<a href="http://www.unitedwayoc.org/" target="_blank">http://www.unitedwayoc.org/</a>

Orange County United Way

Database Manager

Why United Way Suncoast?Do you want to be part of a non-profit organization that makes a difference in your community? Do you want to be part of a passionate team focused on improving the lives of others? Now is your opportunity! United Way Suncoast is seeking a Specialist, Accounts Receivable. &nbsp;The Specialist, Accounts Receivable supports donor pledge input and information services and donor choice, ensuring that all pledges are entered correctly into the CRM and payments are applied within the established guidelines.We're not asking you to apply for a job. We're asking you to embrace a movement that gives people the freedom to rise. In return, you'll be embraced by colleagues that will appreciate every contribution you make. Our team members enjoy a work environment built on transparency and trust. There are many growth opportunities including the ability to learn about and contribute to efforts across the organization. We offer a competitive total rewards package including shortened benefit eligibility periods, several weeks of PTO, and no cost medical and dental options to name a few! Objectives:<ul><li>Enters campaign payments in CRM, resolves discrepancies, and assists in reconciling monthly payments.</li><li>Manages pledge billing and collection process to include processing corporate or other partner payments, mailing monthly statements, processing write-offs, and adjusting pledge balances.</li><li>Creates deposits, processes and records payments, and pledges in CRM.</li><li>Creates and prints transaction register reports, file envelopes, and donor choice fee contracts, and enters Grants/Expectancies in the CRM.</li><li>Manages uploads into CRM for third party processors, companies, and other United Ways in compliance with United Way Worldwide (UWW) Standards.</li><li>Provides customer service and support to internal departments and vendors.</li><li>Develops and refines processes to improve efficiency and achievement of goals and objectives.</li><li>Consistently demonstrates Our Suncoast Code and Values including applicable elements of leading self, team, and organization.</li></ul>Qualifications &amp; Skills for Success:&nbsp;<ul><li>Typically requires two (2) or more years of relevant experience.</li><li>High School diploma or equivalent; equivalent training or experience may be accepted in lieu.</li><li>Bilingual or multilingual (English/Spanish/Creole) a plus.</li></ul>

Neighborhood Resource Center

United Way Suncoast

Centennial

Specialist, Accounts Receivable

Job Title: Corporate Relations Officer (CRODepartment: Investor Relations&nbsp;Reports to: Campaign DirectorClassification: Level IILocation: Albuquerque, NM&nbsp;Status: Full-time, salaried, exempt&nbsp;Organization&nbsp;Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties:  Bernalillo, Sandoval, Santa Fe, Torrance and Valencia.  Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.  &nbsp;&nbsp;UWNCNM brings together donors, businesses, nonprofits, government and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in north central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.   &nbsp;&nbsp;In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:    &nbsp;  &nbsp;We value the visible and invisible qualities that make you who you are.    &nbsp;<ul><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education and financial stability of every person in every community.    &nbsp;</li><li>We believe that each United Way community member, donor, volunteer, advocate and &nbsp;</li><li>employee must have equal access to solving community problems.    &nbsp;</li><li>We include diversity, equity and inclusion practices at the center of our daily work.    &nbsp;</li></ul>We commit to using these practices for our business and our communities. &nbsp;&nbsp;Position Summary&nbsp;As a Corporate Relations Officer, you will play a pivotal role in driving workplace giving campaigns to expand awareness of UWNCNM’s mission and increase donor engagement. This position involves managing relationships with corporate partners, developing tailored strategies to achieve fundraising goals, and representing UWNCNM as a passionate advocate for community impact.&nbsp;&nbsp;If you’re a dynamic communicator, skilled relationship builder, and strategic thinker who thrives in collaborative and fast-paced environments, this role is your opportunity to make a meaningful difference.&nbsp;&nbsp;Key Responsibilities&nbsp;&nbsp;Fundraising&nbsp;<ul><li>Drive workplace giving campaigns to achieve annual fundraising targets exceeding $1.5M.&nbsp;</li><li>Cultivate and maintain relationships with CEOs, Employee Campaign Managers (ECMs), donors, and volunteers.&nbsp;</li><li>Create and deliver tailored fundraising strategies, incorporating leadership giving and community engagement.&nbsp;</li><li>Conduct motivational presentations to workplace campaigns, inspiring greater participation and investment.&nbsp;</li><li>Identifies and writes grant proposals for corporate support. &nbsp;</li><li>Utilize DonorPoint and other tools to support corporate and individual philanthropic goals.&nbsp;</li><li>Performs and completes other duties and special projects as assigned and needed. &nbsp;</li></ul>Volunteer Recruitment and Development&nbsp;<ul><li>Recruit, train, and support volunteers, including Campaign Cabinet members and ECMs.&nbsp;</li><li>Collaborate with the Corporate Engagement Manager to identify volunteer opportunities and year-round engagement initiatives.&nbsp;</li><li>Recognize and celebrate the contributions of volunteers and donors.&nbsp;</li></ul>Account Management&nbsp;<ul><li>Maintain detailed, accurate records of all corporate partner interactions.&nbsp;</li><li>Collaborate with the Pledge Processing Team to ensure timely and accurate donor data management.&nbsp;</li><li>Support seasonal Campaign Coordinators to ensure their success and help them feel welcomed, providing guidance and mentorship as needed.&nbsp;</li></ul>&nbsp;Community Engagement&nbsp;<ul><li>Represent UWNCNM at events, fostering strong community relationships.&nbsp;</li><li>Support county-specific campaigns and special initiatives, tailoring efforts to regional needs.&nbsp;</li><li>Contribute to the planning and execution of UWNCNM’s high-impact events. &nbsp;</li></ul>General Duties&nbsp;<ul><li>Attend (physical presence) staff meetings, trainings and other meetings as required or assigned.&nbsp;&nbsp;</li><li>Performs and completes other duties, initiatives and special projects as assigned. &nbsp;</li></ul>&nbsp;Core Competencies&nbsp;<ul><li>Accountability: Take ownership of goals, collaborate effectively, and deliver exceptional results while maintaining consistent communication with your supervisor to ensure targets are met efficiently and on time.&nbsp;</li><li>Relationship Building: Cultivate strong cross-functional team collaboration and build meaningful external community partnerships to foster trust and rapport with diverse stakeholders.&nbsp;</li><li>Effective Communication and Reporting: Provide clear, engaging presentations and maintain accurate tracking of account reports.&nbsp;</li><li>Innovation: Drive process enhancements by identifying opportunities for improvement and implementing creative, impactful solutions.&nbsp;</li><li>Teamwork: Embrace a unified approach, recognizing that collective success relies on mutual support and collaboration—when one succeeds, we all succeed; when one falters, we all rise to address the challenge together&nbsp;&nbsp;</li><li>Proficient with technology including multiple videoconferencing software platforms (such as Zoom) and Microsoft Office including Word, Outlook, Excel and PowerPoint &nbsp;</li><li>Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks &nbsp;</li><li>Demonstrate a comprehensive understanding and practical experience with AI, including data analysis, AI driven decision making, and the application of AI tools to enhance operational efficiency and innovation. &nbsp;</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree or equivalent experience.&nbsp;</li><li>At least one year of experience in fundraising, sales, or nonprofit sector (or 2+ years fundraising experience).&nbsp;</li><li>Exceptional Communication and Relationship-Building: Possess outstanding interpersonal, written, and verbal skills to effectively engage corporate partners, tailor messaging, and foster impactful, mission-driven collaborations.&nbsp;</li><li>Proficiency in Microsoft Office Suite and CRM platforms.&nbsp;</li></ul>&nbsp;Salary and Benefits:&nbsp;Salary Range: $52,000 - $60,000 salary per year, based on experience, salaried, exempt, minimum 32 hours per week FTE (Full Time Employee).&nbsp;&nbsp;Benefits: Full-time employees (FTE) are eligible for health, dental, vision, life, and long-term disability insurance, a 403b retirement plan, flexible spending account, EAP, voluntary insurance programs, tuition reimbursement, volunteer time off, and generous leave policies. Part-time employees may be eligible for some of these benefits.&nbsp;Physical Requirements, Work Conditions, and Dexterity:&nbsp;United Way of North Central New Mexico is a hybrid workplace. For this position, the schedule combines work from home on Mondays, Wednesdays and Fridays with in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to work in-office on days other than specified. Additionally, the hybrid work schedule is subject to change to 100% in office work at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;<ul><li>Physical Demands: Position is primarily in a standard office environment and requires long periods of sitting at a desk/computer to accomplish duties, occasional standing, lifting/moving up to 20 lbs (unassisted) and up to 40 lbs (with assistance), viewing computer monitors, and operating a computer at a proficient speed.&nbsp;</li><li>Attendance and Availability: Regular attendance is required, with occasional early mornings, evenings, weekends, including but not limited to attending a variety of meetings and events at UWNCNM and in the community.&nbsp;&nbsp;</li><li>Transportation: Must possess a valid New Mexico driver’s license and have daily access to a dependable enclosed motor vehicle, with current insurance coverage in your own name or named on the policy, to use to be physically present for in-office workdays and to attend offsite events, meetings, and other work activities. &nbsp;</li><li>Ability to travel to work in a variety of locations throughout north central New Mexico. &nbsp;</li><li>Work from Home: Reliable internet is required for remote workdays.&nbsp;</li><li>Must have the flexibility to adapt schedule to meet evolving business needs as necessary.&nbsp;</li><li>Must be able to perform the essential functions of the job with reasonable accommodation. &nbsp;</li></ul>EQUIPMENT USED:&nbsp;PC and standard office equipment including but not limited to telephone, computer, copy machine, printer, scanner, and related equipment.&nbsp;Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering.&nbsp;Location&nbsp;Must be a New Mexico resident and able to commute to the UWNCNM office building in Albuquerque, NM on designated in-office workdays to attend a variety of meetings and events at UWNCNM and in the community. &nbsp;Equal Opportunity Commitment:&nbsp;UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.&nbsp;United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.   &nbsp;  &nbsp;This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.&nbsp;HOW TO APPLY:&nbsp;Interested applicants, or if you have additional questions, must supply a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by April 25, 2025. Reference in the subject line: Application for Corporate Relations Officer&nbsp;

United Way of North Central New Mexico

United Way of Central New Mexico

Corporate Relations Officer 

Job Title: Corporate Relations Officer (CRODepartment: Investor Relations&nbsp;Reports to: Campaign DirectorClassification: Level IILocation: Albuquerque, NM (with a focus on the 4 county area including Santa Fe county)Status: Full-time, salaried, exempt&nbsp;Organization&nbsp;Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties:  Bernalillo, Sandoval, Santa Fe, Torrance and Valencia.  Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.  &nbsp;&nbsp;UWNCNM brings together donors, businesses, nonprofits, government and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in north central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.   &nbsp;&nbsp;In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:    &nbsp;  &nbsp;We value the visible and invisible qualities that make you who you are.    &nbsp;<ul><li>We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education and financial stability of every person in every community.    &nbsp;</li><li>We believe that each United Way community member, donor, volunteer, advocate and &nbsp;</li><li>employee must have equal access to solving community problems.    &nbsp;</li><li>We include diversity, equity and inclusion practices at the center of our daily work.    &nbsp;</li></ul>We commit to using these practices for our business and our communities. &nbsp;&nbsp;Position Summary&nbsp;As a Corporate Relations Officer, you will play a pivotal role in driving workplace giving campaigns to expand awareness of UWNCNM’s mission and increase donor engagement. This position involves managing relationships with corporate partners, developing tailored strategies to achieve fundraising goals, and representing UWNCNM as a passionate advocate for community impact.&nbsp;&nbsp;If you’re a dynamic communicator, skilled relationship builder, and strategic thinker who thrives in collaborative and fast-paced environments, this role is your opportunity to make a meaningful difference.&nbsp;&nbsp;Key Responsibilities&nbsp;&nbsp;Fundraising&nbsp;<ul><li>Drive workplace giving campaigns to achieve annual fundraising targets exceeding $1.5M.&nbsp;</li><li>Cultivate and maintain relationships with CEOs, Employee Campaign Managers (ECMs), donors, and volunteers.&nbsp;</li><li>Create and deliver tailored fundraising strategies, incorporating leadership giving and community engagement.&nbsp;</li><li>Conduct motivational presentations to workplace campaigns, inspiring greater participation and investment.&nbsp;</li><li>Identifies and writes grant proposals for corporate support. &nbsp;</li><li>Utilize DonorPoint and other tools to support corporate and individual philanthropic goals.&nbsp;</li><li>Performs and completes other duties and special projects as assigned and needed. &nbsp;</li></ul>Volunteer Recruitment and Development&nbsp;<ul><li>Recruit, train, and support volunteers, including Campaign Cabinet members and ECMs.&nbsp;</li><li>Collaborate with the Corporate Engagement Manager to identify volunteer opportunities and year-round engagement initiatives.&nbsp;</li><li>Recognize and celebrate the contributions of volunteers and donors.&nbsp;</li></ul>Account Management&nbsp;<ul><li>Maintain detailed, accurate records of all corporate partner interactions.&nbsp;</li><li>Collaborate with the Pledge Processing Team to ensure timely and accurate donor data management.&nbsp;</li><li>Support seasonal Campaign Coordinators to ensure their success and help them feel welcomed, providing guidance and mentorship as needed.&nbsp;</li></ul>&nbsp;Community Engagement&nbsp;<ul><li>Represent UWNCNM at events, fostering strong community relationships.&nbsp;</li><li>Support county-specific campaigns and special initiatives, tailoring efforts to regional needs.&nbsp;</li><li>Contribute to the planning and execution of UWNCNM’s high-impact events. &nbsp;</li></ul>General Duties&nbsp;<ul><li>Attend (physical presence) staff meetings, trainings and other meetings as required or assigned.&nbsp;&nbsp;</li><li>Performs and completes other duties, initiatives and special projects as assigned. &nbsp;</li></ul>&nbsp;Core Competencies&nbsp;<ul><li>Accountability: Take ownership of goals, collaborate effectively, and deliver exceptional results while maintaining consistent communication with your supervisor to ensure targets are met efficiently and on time.&nbsp;</li><li>Relationship Building: Cultivate strong cross-functional team collaboration and build meaningful external community partnerships to foster trust and rapport with diverse stakeholders.&nbsp;</li><li>Effective Communication and Reporting: Provide clear, engaging presentations and maintain accurate tracking of account reports.&nbsp;</li><li>Innovation: Drive process enhancements by identifying opportunities for improvement and implementing creative, impactful solutions.&nbsp;</li><li>Teamwork: Embrace a unified approach, recognizing that collective success relies on mutual support and collaboration—when one succeeds, we all succeed; when one falters, we all rise to address the challenge together&nbsp;&nbsp;</li><li>Proficient with technology including multiple videoconferencing software platforms (such as Zoom) and Microsoft Office including Word, Outlook, Excel and PowerPoint &nbsp;</li><li>Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks &nbsp;</li><li>Demonstrate a comprehensive understanding and practical experience with AI, including data analysis, AI driven decision making, and the application of AI tools to enhance operational efficiency and innovation. &nbsp;</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Bachelor’s degree or equivalent experience.&nbsp;</li><li>At least one year of experience in fundraising, sales, or nonprofit sector (or 2+ years fundraising experience).&nbsp;</li><li>Exceptional Communication and Relationship-Building: Possess outstanding interpersonal, written, and verbal skills to effectively engage corporate partners, tailor messaging, and foster impactful, mission-driven collaborations.&nbsp;</li><li>Proficiency in Microsoft Office Suite and CRM platforms.&nbsp;</li></ul>&nbsp;Salary and Benefits:&nbsp;Salary Range: $52,000 - $60,000 salary per year, based on experience, salaried, exempt, minimum 32 hours per week FTE (Full Time Employee).&nbsp;&nbsp;Benefits: Full-time employees (FTE) are eligible for health, dental, vision, life, and long-term disability insurance, a 403b retirement plan, flexible spending account, EAP, voluntary insurance programs, tuition reimbursement, volunteer time off, and generous leave policies. Part-time employees may be eligible for some of these benefits.&nbsp;Physical Requirements, Work Conditions, and Dexterity:&nbsp;United Way of North Central New Mexico is a hybrid workplace. For this position, the schedule combines work from home on Mondays, Wednesdays and Fridays with in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to work in-office on days other than specified. Additionally, the hybrid work schedule is subject to change to 100% in office work at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;<ul><li>Physical Demands: Position is primarily in a standard office environment and requires long periods of sitting at a desk/computer to accomplish duties, occasional standing, lifting/moving up to 20 lbs (unassisted) and up to 40 lbs (with assistance), viewing computer monitors, and operating a computer at a proficient speed.&nbsp;</li><li>Attendance and Availability: Regular attendance is required, with occasional early mornings, evenings, weekends, including but not limited to attending a variety of meetings and events at UWNCNM and in the community.&nbsp;&nbsp;</li><li>Transportation: Must possess a valid New Mexico driver’s license and have daily access to a dependable enclosed motor vehicle, with current insurance coverage in your own name or named on the policy, to use to be physically present for in-office workdays and to attend offsite events, meetings, and other work activities. &nbsp;</li><li>Ability to travel to work in a variety of locations throughout north central New Mexico. &nbsp;</li><li>Work from Home: Reliable internet is required for remote workdays.&nbsp;</li><li>Must have the flexibility to adapt schedule to meet evolving business needs as necessary.&nbsp;</li><li>Must be able to perform the essential functions of the job with reasonable accommodation. &nbsp;</li></ul>EQUIPMENT USED:&nbsp;PC and standard office equipment including but not limited to telephone, computer, copy machine, printer, scanner, and related equipment.&nbsp;Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering.&nbsp;Location&nbsp;Must be a New Mexico resident and able to commute to the UWNCNM office building in Albuquerque, NM on designated in-office workdays to attend a variety of meetings and events at UWNCNM and in the community. &nbsp;Equal Opportunity Commitment:&nbsp;UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.&nbsp;United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.   &nbsp;  &nbsp;This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.&nbsp;HOW TO APPLY:&nbsp;Interested applicants, or if you have additional questions, must supply a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by April 25, 2025. Reference in the subject line: Application for Corporate Relations Officer&nbsp;

<h2>Reports To:&nbsp;President and CEO</h2><h2>Location:&nbsp;Must live in Wisconsin</h2><h2>Salary: $60,000 - $65,000</h2><h2>PURPOSE OF POSITION:</h2>United Way of Wisconsin manages 211 Wisconsin, implementing the policies and directives of the 211 Wisconsin Board and partnering with active, local 211 contact centers. 211 Wisconsin is the statewide coordinating body for 211 Information and referral services in Wisconsin. The position of 211 State Operations Manager works closely with the UWWI President/CEO and the 211 Board to provide leadership to the organization and statewide system.<h2>KEY RESPONSIBILITIES:</h2>The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.&nbsp;Operational Leadership<ul><li>Establishes and maintains working relationships with federal, state, and local governments; public and private organizations; and other agencies to promote awareness and support for 211’s mission, goals, and values to the people of Wisconsin.</li><li>Manage funded programs including developing proposals, managing spending, and coordinating workplans with internal and external partners.</li><li>Provides leadership statewide to centers and committees, addressing barriers and challenges.</li><li>Build consensus with regional contact centers to standardize operations policies and practices that are culturally informed, effective, and oriented towards excellent client services.</li><li>Manages internal 211 state coordination and direct service teams.</li></ul>Partnerships and Community Impact<ul><li>Develop relationships with community organizations to ensure strong operating practices for partnerships, including warm handoffs, integrated systems, and closed-loop referrals.</li><li>Seeks opportunities to promote 211 statewide and develops local and statewide marketing materials.</li><li>Investigates other state system models and integrates best practices into Wisconsin.</li></ul>Disaster and Emergency Management<ul><li>Serves as the primary statewide point of contact during times of disaster and emergency, providing leadership to the Wisconsin 211 network.</li><li>Executes established standard operating procedures for disaster response and work continuously to strengthen processes and advance 211 disaster services.</li><li>Manages and prepares daily situational awareness and activity reports.&nbsp;</li><li>Reports in-person as needed to the State Emergency Operations Center and participates in drills and other training activities.</li></ul>Compliance and Quality Assurance<ul><li>Responsible for administering and ensuring compliance with grants and contracts obtained by 211 Wisconsin or United Way Wisconsin on behalf of 211, as well as regulatory agencies.</li><li>Ensures coordination of statewide 211 activities, including effective data collection, appropriate technology infrastructure, reporting, and quality assurance.</li><li>Manages all 211 statewide service agreements/contracts, ensuring that economies are maximized, and proper technical assistance is provided.</li></ul>Staff Development and Training<ul><li>Orient new contact center Program Directors to 211 and the statewide partnership.</li><li>Provide technical assistance and statewide training/best practices to contact center staff leaders.</li><li>Assist centers in certification as appropriate and stay current with AIRS Standards and Best Practices.</li></ul>Other Duties<ul><li>Maintains continuous communication with CEO and all team members.</li><li>Attends board of directors’ meetings, statewide meetings, and regional conferences as appropriate.</li><li>Performs other duties as assigned.</li></ul><h2>MINIMUM JOB REQUIREMENTS:</h2>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.<h2>Education:</h2><ul><li>Bachelor’s degree required, MA/MS in social work, public health or nonprofit administration preferred.</li></ul><h2>Experience:</h2><ul><li>Proven ability to manage funded and unfunded partners within a statewide network of organizations.</li><li>Three years of performing similar duties. Experience with 211 contact center or similar service management is desired.</li><li>Three years of cross-sector experience leading large scale programs or projects, focused on human service delivery</li><li>Intermediate Microsoft office and contact center platform proficiency utilizing complex data sets and concepts.</li></ul><h2>&nbsp;Specific Skills Needed:</h2><ul><li>Effective communicator with strong professional presentation and writing skills</li><li>Knowledge of integrated communication systems; InContact preferred.</li><li>Proven track-record of providing customer centered service and ability to develop effective relationships.</li><li>Knowledge of AIRS standards and experience with AIRS accreditation desired.</li><li>CIRS or CRS certification or ability to obtain certification.</li><li>Ability to analyze data across multiple platforms.</li><li>Able to complete multiple tasks, be flexible, establish priorities, meet deadlines, and adapt to a changing work environment.</li><li>Must exhibit a high degree of initiative, be self-directed, and deadline driven.</li><li>Ability to attend to details as well as the big picture.</li><li>Strong creative thinking skills.</li><li>Excellent interpersonal and project management skills with the ability to work in direct relationships with a diverse group of individuals or organizations in an effective manner.</li><li>Proven project management skills.</li><li>Able to work with and manage volunteers.</li></ul>

United Way of Wisconsin

211 State Operations Manager

<h2>Position Summary</h2>The Community Investments Manager supports the Community Foundation and United Way of Volusia- Flagler Counties’ (CF UWVFC) strategic investment efforts. The goal of this position is to support the organization’s ability to drive positive change by strategic investments in the community through grantmaking and grant management. United Way professionals should exhibit core competencies: mission-focused, relationship-oriented, collaborator, results-driven and brand-steward.<h2>Duties and Responsibilities</h2>Business Acumen &amp; Strategic Direction<ul><li>Prepare and submit reporting for grants and contracts as&nbsp;required.</li><li>Collect and internally distribute reporting data to inform and communicate impact of&nbsp;investments.</li><li>Serves as primary administrator for grant CRM system, including user management, building/maintaining forms such as grant applications/evaluations and creating data sets and reports.&nbsp;</li><li>Steward non-profits through grant application, award process and follow up reporting in the CRM system.</li><li>Oversee 2-1-1 database by gathering and entering up-to-date information about services in Volusia and Flagler Counties.&nbsp;</li><li>Manage grant opportunities and community partnerships related to the 2-1-1 database.</li></ul>Outward Turning<ul><li>Maintain relationships with non-profits, funding agencies and&nbsp;partners.</li></ul>Talent Management &amp; People Development<ul><li>Receive and provide feedback in a constructive&nbsp;way.</li></ul>Operational Planning &amp; Execution<ul><li>Support events as&nbsp;needed.</li><li>Other duties as&nbsp;assigned.</li></ul><h2>Qualifications</h2><ul><li>Bachelor’s degree in a related field OR four years of relevant work experience.</li><li>Exceptional interpersonal skills with the ability to communicate the key&nbsp;stakeholders, peers and&nbsp;staff.</li><li>High degree of professional integrity to deal ethically with confidential information.</li><li>Ability to work under minimal&nbsp;supervision.</li><li>Excellent computer skills (minimum of Microsoft software programs) and attention to details and deadlines.&nbsp;</li><li>Data entry experience working with a customer relationship management system.</li><li>Possess a valid driver’s license and have use of insured motor&nbsp;vehicle.</li></ul><h2>Preferred</h2><ul><li>Grant and contract management&nbsp;experience.</li></ul><h2>Working Conditions &amp; Physical Requirements</h2>Work is carried out in a controlled, agreeable environment as generally represented by normal office conditions. Employees may be required to assist with or attend various offsite events related to programs or fund raising that are scheduled evenings and/or weekends. These events may require several hours on your feet and assisting with heavy lifting and carrying.<h2>Direct Reports-&nbsp;None</h2>Salary Range-&nbsp;$40,000-$45,000 AnnuallyUnited Way of Volusia-Flagler Counties is an Equal Opportunity Employer. It is the organization’s policy to abide by all laws pertaining to fair employment practices and to not discriminate against any employee or applicant for employment because of age, race, color, religion, gender identification, sexual orientation, national origin, handicap or disability, or marital or veteran status.

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