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Application Instructions: Please submit your resume and a cover letter (applications will not be considered without a cover letter).&nbsp; Send to <a href="mailto:HR-Inbox@uwdor.org" target="_blank">HR-Inbox@uwdor.org</a>&nbsp;Director of Major and Planned GiftsUnited Way of the Dutchess-Orange Region is seeking a part-time Director of Major and Planned Gifts to join our team. The Director will manage a portfolio of current and potential major donors ($5,000+) and implement the Planned Giving program.Essential Functions<ul><li>Solicit and steward existing Major Donors and ensure all gifts are accounted for during fiscal year</li><li>Identify, cultivate, solicit and steward potential planned and major gift donors ($5,000+); engage donors in multi-year step-up programs</li><li>Implement planned giving program through cultivation, meetings and follow up with prospects&nbsp;</li><li>Create and present proposals for potential major donors&nbsp;</li><li>Participate in 5-10 donor meetings a month (virtual and in-person)</li><li>Track and report progress towards financial goals</li><li>Attend community events representing United Way&nbsp;</li><li>Must be willing to travel throughout Dutchess and Orange Counties</li></ul>Skills<ul><li>Proven experience as a major gifts officer or similar role in fundraising&nbsp;</li><li>Excellent communication, presentation and interpersonal skills as well as ability to work with diverse audiences</li><li>Strong understanding of fundraising best practices and legal guidelines&nbsp;</li><li>Ability to build and maintain relationships with key donors</li><li>Excellent planning and time management skills; ability to successfully manage multiple projects</li><li>Effective analytical and problem solving skills</li><li>Must be experienced with in-person and virtual donor meetings</li><li>Positive attitude and willing to be part of a team</li></ul>Education Requirements:&nbsp; Bachelor’s degreeExperience Requirements:&nbsp; 3 years in individual fundraising with a track record of closing major gifts, Working knowledge of Microsoft Office with good general computer skillsSalary: $25-$35 per hour based on experienceApplication Instructions: Please submit your resume and a cover letter (applications will not be considered without a cover letter).&nbsp; Send to <a href="mailto:HR-Inbox@uwdor.org" target="_blank">HR-Inbox@uwdor.org</a>

United Way of the Dutchess-Orange Region

Director of Major and Planned Gifts 

Vision and Mission:At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community’s toughest challenges by connecting people, resources and ideas.Diversity, Equity and Inclusion is not only valued and demonstrated in our hiring practices, it is a fundamental part of our mission throughout our organization and the communities we serve.Our Values:<ul><li>Teamwork – We work together to accomplish our goals and help each other succeed.&nbsp;</li><li>Innovation&nbsp;- We are fearless, imaginative&nbsp;trail blazers.</li><li>Mission Focused- We are passionate about our community’s wellbeing and creating lasting change.&nbsp;</li><li>Integrity – We are honest, transparent and act ethically to create trust.&nbsp;</li><li>Excellence – We set clear, high expectations for ourselves and our work.&nbsp;&nbsp;</li></ul><h2>Purpose of Position:</h2>The Recovery Peer Specialist has a vital role in 988, to provide support for people experiencing suicidal crisis, mental health-related distress or substance use disorders, in a manner that is person-centered.&nbsp; In addition to supporting people in the moment of crisis, this position will focus on engaging 988 callers who are contemplating seeking professional help to address suicidal intensity, mental health or substance use conditions. The Peer Specialist will support callers on their mental health recovery journey, providing timely access to mental well-being support and caring contacts.The Peer Crisis &amp; 988 Specialist performs a variety of technical and professional work associated with handling calls, chats and texts.&nbsp; This position will handle incoming phone contacts on our National Suicide Prevention Lifeline (NSPL), also known as 988, while collecting and documenting all required data and offering all applicable resources and referrals to callers who may be in emotional distress and suicidal crisis. The Crisis &amp; 988 Specialist is responsible for providing excellent service to those accessing the service by applying the equivalent of reflective listening and motivational interviewing skills in the context of an electronic exchange. Crisis &amp; 988 Specialists have the special training and skills to interact via phone, chat and text to understand callers’ unique circumstances and needs, render immediate emotional support, provide options for ongoing support/treatment and follow up to ensure needs are being met. This position also requires the ability to communicate effectively and tactfully with diverse and multi-cultural individuals, be non-judgmental, and respectful of the confidential nature of the job.Key Responsibilities and Essential Functions:&nbsp;<ul><li>Complete required training.</li><li>Attend staff meetings, in-services, training sessions and conferences when appropriate to job responsibilities.</li><li>Participate in staff training activities to maintain the required annual training hours.</li><li>Keep Microsoft TEAMS open and check frequently. Acknowledge new posts from Crisis &amp; 988 Director or other supervisory staff promptly.</li><li>Keep Outlook email account open and minimized on desktop during work hours; respond to supervisor emails promptly.</li><li>Document and maintain accurate, thorough records of all telephone interventions transacted during the work shift.</li><li>Be fully prepared to begin answering phone lines promptly per assigned work schedule. Adhere to lunch and shift schedule unless change is approved in advance by the Supervisor.</li><li>Keep all activities in line with the core values and contribute to the positive culture of United Way of NE Florida.&nbsp;</li><li>Contribute to the overall effectiveness of the 988 LIFE LINE Program by completing all other tasks as assigned.</li><li>Answer phone calls with an appropriate tone of voice, paying close attention to voice inflection and volume.</li><li>Answer chats, texts and emails using correct spelling grammar, and professional language, paying close attention to the inclusion of feeling reflections.</li><li>Demonstrate proficiency in using multiple types of contact center software, computer hardware and telephone equipment.</li><li>Maintain acceptable level of contact handling and customer service performance as described by 988 training standards.&nbsp;</li><li>Within 988 guidelines, assesses needs of persons contacting 988 and provide para-professional counseling, information &amp; referral services, crisis intervention, suicide de-escalation/intervention, and linkage services via various channels of communication, including: online chat, phone, texting and email.</li><li>Use active listening skills and conversational intent to; develop a strategy that identifies solutions to barriers to access, provide high-quality confidential connections to resources and services, demonstrate objectivity and empathy and be non-judgmental and neutral in handing all contacts.</li><li>Develop and implement crisis related safety plans.</li><li>If imminent risk to the individual or others, the Crisis &amp; 988 Specialist may engage 911 to assist in response.</li><li>Maintain a non-judgmental attitude when interacting with contacts, displaying sensitivity to all cultural backgrounds.</li><li>Referral process consists of assessing the needs of the inquirer, identifying appropriate resources, and providing enough information about resources to help the inquirer make an informed decision.</li><li>In line with 988 policy and procedures, follows-up with designated at-risk callers to determine referral outcomes.</li></ul>Experience/Position Requirements:<ul><li>Lived experience with mental health crisis, hopelessness, or suicidal intensity&nbsp;</li><li>State of Florida Certified Recovery Peer Specialist or eligible to pursue certification</li><li>High school diploma/GED, with a minimum one year experience in the human services, social work, or customer services field required</li><li>Bachelor’s degree in social work, sociology or related field preferred. Crisis, Screening and Suicide prevention work experience highly desirable.&nbsp;</li><li>Ability to pass and maintain a Level 2 background check is required.&nbsp; This is a security background investigation requiring submitting fingerprints to be screened through state law enforcement agencies and the FBI for national criminal history records&nbsp;</li><li>Must pass pre-employment drug screening.</li><li>High level of proficiency in web-based systems, real time communication systems (i.e. chat/text), Microsoft Office, and other client record management systems.</li><li>Able to troubleshoot basic technical issues.</li><li>Adaptable and able to move with change while maintaining a positive attitude.</li><li>Self-directed to take initiative in follow-up and resolution of daily issues.</li><li>Active listening and interviewing skills</li><li>Ability to conduct approved suicide assessment</li><li>Ability to work with people in great need.</li><li>Capacity to perform work calmly and effectively in emotionally intense environment.</li><li>Clear, concise and effective written and verbal communication.</li><li>Relate and interact successfully with persons of various social, cultural, economic,</li><li>and educational backgrounds.</li><li>Deal with people in a manner that shows sensitivity, tact and professionalism.</li><li>Ability to problem solve multifaceted difficulties.</li><li>988 LIFE LINE is a 24/7 operation open 365 days per year with a variety of shifts available. Work schedule may include evenings, overnights, weekends, and holidays. Schedule may be changed as necessary to meet the needs of 988 LIFE LINEs clients. Must be responsive and able to work shifts as much as 12 hours in length during call surges and declared emergencies.</li><li>988 LIFE LINE is a hybrid work environment. The possibility of remote work is dependent on performance, reliability, and a private work space which may include access to a private, secure and stable internet connection.&nbsp;</li></ul>Compensation and Benefits:<ul><li>Competitive Pay – Commensurate with education and experience based on current market</li><li>Health Insurance – Generous zero to low-cost Medical, Dental, and Vision for employees and dependents</li><li>403(b) Matching – Generous matching up to 6% of annual pay</li><li>Holidays – 11 paid holidays, three personal holidays, and four year-end bonus days</li><li>Vacation – Two weeks paid vacation&nbsp;</li><li>Flexible Schedule – Hybrid working environment with the ability to modify as needed</li><li>Vibrant Work Environment – office space in The Jessie in downtown Jacksonville, a nonprofit and community gathering space in a sustainable, state-of-the-art facility with free monthly parking</li><li>Purpose – Help United Way transform NEFL into a community of opportunity and hope for ALL people</li><li>Employee Assistance Program</li><li>A fun, challenging, and inclusive culture</li></ul>General Physical Requirements for Essential Functions of the Job:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to sit, talk, and/or hear. Continual use of the hands with wrist and finger movement using a keyboard is required.&nbsp;Specific vision abilities required by this job include long hours viewing a computer monitor screen. The employee may occasionally travel using personal vehicle and/or work outside normal office environment.This description is not designed to contain a comprehensive inventory of all responsibilities and qualifications required of all team members assigned to this position. It is intended only to describe the key elements relative to each section. Also, duties and/or requirements of this position may be modified, added or deleted at any time. This supersedes all descriptions previously written for the same position. Unique equivalent skills and experience may possibly substitute for required position requirements.Additional Information:The attributes listed above represent our current thinking for the role. You can be a great candidate even if you don't fit everything we've described. You can also have important skills we haven't thought of. If that's you - even if you’re on the fence - we encourage you to apply and tell us about yourself! Unique equivalent skills and experience may possibly substitute for required position requirements.We have built an environment that celebrates the differences in backgrounds and experiences. United Way invests in activities that lead to greater inclusion, diversity, and equity.&nbsp; We are an equal-opportunity employer and we especially encourage and invite members of traditionally underrepresented communities to apply.United Way of Northeast Florida is an Equal Opportunity Employer and a Drug Free Work Environment.UWNEFL reserves the right to adjust work location.

United Way of Northeast Florida

Northeast Florida

Peer Support Specialist, Crisis & 988

&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;United Way of Acadiana&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Job Description&nbsp;  &nbsp;Title:  Early Head Start Floater Teacher  &nbsp;Immediate Supervisor: Early Head Start Center Manager(s)&nbsp;Staff Supervised: None &nbsp;Job Classification: Exempt, Full-Time  &nbsp;Organization Overview &nbsp;United Way of Acadiana is committed to serving Acadia, Iberia, Lafayette, St. Martin, Vermilion and Iberia parishes. United Way fights for the health, education, and financial stability of every person in every community. United Way envisions a world where all individuals and families achieve their human potential. Our vision is to have an educated, prosperous, and safe Acadiana where all individuals and families achieve their potential. &nbsp;Basic Job Summary: &nbsp;The Early Head Start Teacher is responsible for working with all United Way Early Learning Center (UW-ELC) staff to better meet the developmental needs of Early Head Start children and their families as prescribed by the Head Start Performance Standards. This position provides quality services in the timeline mandated by the Head Start Performance Standards. The Teacher is responsible for supporting the social and emotional development of children and encouraging the support and participation of the families of the children in the UW-ELC program.&nbsp;&nbsp;Duties and Responsibilities &nbsp;Demonstrate knowledge of Head Start Performance Standards policies and procedures.&nbsp;Assist Center Manager in meeting all regulations and standards for providing a safe and healthy educational environment and an environment conducive to learning for enrolled children and their families.&nbsp;Encourage parents to participate to the fullest extent possible in all scheduled programs or center-based parent activities.&nbsp;Plans and maintains a safe, clean, learning environment, and assures the well-being and safety of children in her/his care.&nbsp;Establish a caring professional relationship and a climate of mutual trust and respect for families.&nbsp;Plan and implement activities with children between the ages of zero and three, with the curriculum provided and Head Start mandated outcomes.&nbsp;Follow the Head Start Performance Standards, all UW-ELC policies and procedures, and the UW-ELC written plan work.&nbsp;Maintain a cooperative attitude of working together with other teachers, volunteers, parents, and program specialists in planning and implementing classroom activities.&nbsp;Plan and implement daily activities that engage children in literacy, language, and math activities using songs, books and games that are integrated with prescribed themes/topics.&nbsp;Use assessment information for individually interacting with children during learning center times and other times for teaching identified concepts.&nbsp;Maintain accurate and current assessment information noting child’s progress across all developmental domains utilizing anecdotal notes and/ or examples of children’s work.&nbsp;Accurately completes all paperwork, including home visit forms, parent/teacher conference forms, lesson plans, and transition forms.&nbsp;Develop and implement weekly lesson plans that are consistent with the program curriculum and EHS guidelines.&nbsp;Encourage and models language expansion, extended learning and problem-solving strategies throughout the day.&nbsp;Maintain discipline and supervision of children during all Head Start activities as outlined in UW-ELC Discipline Policies and Procedures.&nbsp;Assure child- staff ratios are maintained at all times.&nbsp;Monitor children on the playground to assure safe and appropriate play and monitor play areas to assure safety and cleanliness of the equipment. Assures that all children are always visible.&nbsp;Respond to crisis or emergency situations that may occur by providing First Aid or CPR, preventing the spread of blood borne pathogens, and assessing the need for emergency services.&nbsp;Protect all children from physical punishment or verbal abuse by anyone in any program activity, and immediately report any such incident to the ELC Center Manager or person in charge.&nbsp;Observe children to detect signs of illness, injury, emotional disturbances, learning disorders, speech problems, or other special needs and report those signs immediately to the ELC Site Services Director for needed follow-up.&nbsp;Observe children for any suspected or disclosed signs of child abuse or child neglect and report them immediately to the ELC Center Manager or person in charge in accordance with the UW-ELC Child Abuse/Neglect Reporting Policy and Procedures.&nbsp;Sit with children during mealtimes and eat the same “Type A” lunch as children, providing a model for good nutritional habits (unless prohibited from doing so by dietary or doctors concerns).&nbsp;Visit each child’s home at least twice per year as indicated on the planning calendar, meeting with parents, becoming familiar with the child’s home environment, and getting to know the family.&nbsp;Hold at least three parent/teacher conferences per year as designated on the planning calendar to share each child’s progress with parents.&nbsp;Work cooperatively with other teachers and family service workers assigned to her/his classroom as a team to involve all parents with their children and to encourage the active participation of all parents in the program.&nbsp;Perform home visits for those enrolled in the home-based program until the official opening of your designated site.&nbsp;Maintain accurate attendance records daily.&nbsp;Maintain 85% average daily attendance, discounting excused absences, each month.&nbsp;Work cooperatively with the assigned family service worker following up on all children who are absent, contacting the parents to determine the reason for absence.&nbsp;Safeguard all classroom supplies and equipment, and accounts for any misused, damaged, or missing supplies or equipment.&nbsp;Responsible for cleaning and general maintenance of classroom.&nbsp;Open or close site as needed.&nbsp;Participate and attend all trainings as required.&nbsp;Perform any other job-related tasks deemed necessary.&nbsp;Education, Skills &amp; Qualifications:&nbsp;A minimum of a Child Development Associate Credential (CDA) in Infant and Toddler Education associate or bachelor’s degree preferred.&nbsp;Placing a high priority on customer relationships &nbsp;Assessing and analyzing information and technology needs. &nbsp;Identifying and implementing strategies for effective management of donor/financial information. &nbsp;Efficiently and accurately capturing donor/gift information &nbsp;Balance promoting United Way and collecting key donor/investor information. &nbsp;Good oral and written communication skills. &nbsp;Requirements before Hire: &nbsp;Proof and maintenance of a valid driver’s license &nbsp;Proof and maintenance of Vehicle Insurance &nbsp;Must pass a Louisiana State Police Background Check &nbsp;Must complete employment health screening and TB testing&nbsp;Experience:&nbsp;Minimum of three - five years' experience in early childhood education. &nbsp;&nbsp;Excellent communication skills, both written and verbal, with the ability to present complex data in a clear and accessible manner.&nbsp;Passion for the work United Way of Acadiana is committed to doing in the community.&nbsp;Salary: $30,000 - $35,000, salary range is dependent on education and experience&nbsp;Competitive Benefits Package, including access to medical, dental and vision insurance, group disability and life insurance and paid-time-off.   &nbsp;

United Way of Acadiana

Early Head Start Floater Teacher

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

<h2>UNITED WAY OF NORTHERN NEW JERSEY</h2><h3>Executive Coordinator</h3>Organization overview:<a href="http://unitedwaynnj.org/" target="_blank">United Way of Northern New Jersey</a> is seeking an Executive Coordinator to support its work to achieve&nbsp;<a href="https://www.unitedwaynnj.org/our-equity-framework" target="_blank">racial and economic equity</a> for those individuals and families struggling to make ends meet, including&nbsp;<a href="https://unitedforalice.org/" target="_blank">ALICE®</a> (Asset Limited, Income Constrained, Employed) and those in poverty.Diversity Statement:<a href="http://unitedwaynnj.org/" target="_blank">United Way of Northern New Jersey</a>&nbsp;celebrates diversity and believes it makes us stronger. We are committed to creating an inclusive environment where everyone feels valued, respected, and empowered. We actively encourage applications from individuals of all backgrounds, including underrepresented groups. Our goal is to foster a workplace that reflects the rich tapestry of human experiences, perspectives, and talents. Join us as we build a diverse and vibrant team!United Way of Northern New Jersey is one of 1,800&nbsp;United Ways around the world. Each United Way is an independent entity that serves a specific community. This United Way is unlike any other in the country, running both a national research organization called&nbsp;<a href="https://unitedforalice.org" target="_blank">United For ALICE</a> as well as serving community needs across a five-county region including Morris, Somerset, Suburban Essex, Sussex, and Warren counties.&nbsp;The funds raised by this United Way are invested in unbiased data insights, innovative solutions, and on-the- ground impact to address financial hardship, improving life for ALICE and all.&nbsp;Department:Executive Leadership TeamReports to:&nbsp;CEOBroad Function/Purpose:The Executive Coordinator plays a crucial role in supporting the Executive Leadership Team and ensuring the smooth operation of an organization. This position involves managing administrative tasks, coordinating schedules, and facilitating communication between executives, departments, and external stakeholders.Primary Responsibilities:<ul><li>Administrative Support:</li><li>Handle day-to-day administrative tasks, including managing calendars, scheduling meetings, and organizing travel arrangements.</li><li>Prepare and edit documents, presentations, and reports.</li><li>Maintain confidential files and records.</li><li>Support Board of Trustees administrative management including meeting preparation, minutes, logistics, communication, etc.</li><li>Communication and Coordination:</li><li>Serve as a liaison between executives and other team members.</li><li>Coordinate internal and external communications, including emails, phone calls, and correspondence.</li><li>Arrange and facilitate meetings, conferences, and events.</li><li>Project Management:</li><li>Assist with project planning, tracking, and follow-up.</li><li>Collaborate with cross-functional teams to ensure project deadlines are met.</li><li>Monitor progress and provide status updates to executives.</li><li>Relationship Building:<ul><li>Cultivate positive relationships with board members,&nbsp;clients, partners, and stakeholders.</li><li>Represent the executive team professionally in interactions with external parties.</li><li>Handle inquiries and resolve issues promptly.</li></ul></li></ul>Requirements:<ul><li>Bachelor’s degree preferred&nbsp;or relevant experience</li><li>At least 5 years’ proven experience as an executive assistant or coordinator</li><li>Excellent organizational and time management skills</li><li>Strong communication and interpersonal abilities</li><li>Proficiency in office software (Microsoft Office, Google Workspace, etc.)</li><li>Discretion and confidentiality are essential</li><li>An understanding of cross-functional team dynamics along with the ability to facilitate effective interactions by working collaboratively with representatives from different departments&nbsp;</li><li>Reliable transportation required as some travel may be involved</li></ul>Job Type:<ul><li>Part time: 20-25 hours per week</li></ul>Compensation:<ul><li>$25-$30 per hour&nbsp;</li><li>Benefits: Paid Holidays and Paid Time Off (PTO)</li></ul>Work Environment:<ul><li>This job function uses standard office equipment, such as computers, phones, printer, and photocopiers</li><li>Hybrid: Primarily remote, some office meetings with staff, board volunteers, vendors, and donors</li></ul>Submit résumé and cover letter to:&nbsp; <a href="mailto:Kiran.Gaudioso@UnitedWayNNJ.org" target="_blank">Kiran.Gaudioso@UnitedWayNNJ.org</a>Equal Opportunity Policy:United Way of Northern New Jersey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

United Way of Northern New Jersey

Executive Coordinator

Job Title: Community Outreach Specialist Department: Community Impact Reports To: Director of Financial Stability Programs Position Type: Non-exempt, Part-Time (25 hours per week)Salary: $25 hourly &nbsp; Location: Tacoma, WashingtonThis is a temporary grant-funded position (through June 30, 2025). Position term will be extended based on successful performance and additional grant funding.Description:United Way of Pierce County in partnership with United Ways of the Pacific Northwest (UWPNW) and other local United Way organizations in Washington state will engage in activities to deliver Community Reinvestment Account dollars to Black, Latine, and Tribal communities in Washington State to “address racial, economic, and social disparities in Washington communities” intended for “individuals disproportionately harmed by the historical design and enforcement of state and federal criminal laws and penalties for drug possession.”Job Summary:The United Way of Pierce Community Outreach Specialist will be one of six positions working in each of the six priority counties. The United Way of Pierce County Community Outreach Specialist will be responsible for:<ul><li>Working with local By/For organizations to identify community needs, provide technical assistance, support community engagement, and identify collaboration opportunities. Technical assistance may also include grant writing, program guidance, data collection, etc.</li><li>Supporting By/For organizations associated with Local Advisory Teams (LATs) formed under the Community Reinvestment Plan. LATs consist of individuals with lived experience and representatives of By/For organizations representing the communities prioritized in the Plan who were most impacted by the war on drugs (Black, Latine, and tribal communities).&nbsp;</li><li>Partnering with the Greater Tacoma Community Foundation to identify collaboration opportunities.&nbsp;</li><li>Providing small grants from the Community Outreach&nbsp;Grant&nbsp;Fund pool to By/For organizations for technical assistance, outreach, incentives, or asset-building programming work not provided by community outreach positions.&nbsp;</li><li>Identifying community leaders and organizations connected to local communities who can develop and execute plans to meet the needs of the community.&nbsp;</li><li>Assisting By/For organizations with connections to and promotion of other asset-building programs (e.g., homeownership, financial coaching, Individual Development Accounts, Free Tax Preparation, etc.).</li><li>Submitting monthly reports that include demographic information and narrative about community outreach activities.</li></ul>Qualifications:<ul><li>Education Desired:&nbsp;Bachelor’s degree or equivalent in Public Administration, Social Work, Nonprofit Management, or a related field preferred.&nbsp;</li><li>Experience Required: Experience in community outreach, engagement, or a related role, preferably within a non-profit or community-based organization. Experience working with diverse communities, particularly Black, Latine, and tribal populations.</li></ul> &nbsp;Skills:The ideal candidate will possess some or all of the skills needed to be successful in this position:<ul><li>Communication: Ability to communicate effectively and interact with people; this includes both verbal and written communication skills.</li><li>Interpersonal Skills:&nbsp;Strong ability to build and maintain relationships with community members, stakeholders, and partner organizations. Ability to work collaboratively with a diverse group of people.</li><li>Public Speaking and Presentation:&nbsp;Ability to effectively present information to community groups, stakeholders, and funders.&nbsp;</li><li>Passion for Community Engagement:&nbsp;Strong commitment to improving community well-being and addressing social inequalities. Understanding of social justice principles and practices.</li><li>Strong organizational skills and ability to work independently and as part of a team.</li><li>Flexibility and Adaptability:&nbsp;Ability to adapt to changing circumstances, handle unexpected challenges, and work in a dynamic and fast-paced environment.</li><li>Analytical Skills:&nbsp;Ability to collect, analyze, and interpret data to inform program development and decision-making. Strong attention to detail and problem-solving skills.</li><li>Problem Solving:&nbsp;Demonstrated ability to develop creative solutions to community issues and challenges. Ability to think strategically and implement innovative approaches to community engagement.</li><li>Technical Proficiency:&nbsp;Proficient in using Microsoft Office Suite, data collection software, and grant management tools. Familiarity with data analysis and reporting.</li></ul>Competencies:<ul><li>Cultural Competence:</li><li>Demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.</li><li>Demonstrate knowledge of the history of systemic barriers in the U.S., particularly as it relates to race and racism, and how this history has led to disparities experienced by marginalized communities such as BIPOC, people with disabilities, LGBTQ+ communities, and others.</li><li>Demonstrate the ability to successfully deliver culturally responsive services.</li><li>Strategic Thinking: Ability to develop and implement strategic plans that align with community needs and organizational goals.</li><li>Collaboration:&nbsp;Strong ability to work collaboratively with a diverse range of partners and stakeholders.</li><li>Adaptability:&nbsp;Flexibility to adapt to changing circumstances and navigate complex project dynamics.</li></ul>Additional Requirements<ul><li>Bilingual or Multilingual Abilities: Proficiency in multiple languages is highly desirable.</li><li>Valid Driver’s License: Required for travel to various community locations and partner agencies.</li><li>Background check: Successful completion of a background check is required</li></ul>Application Process:Interested candidates should submit a resume, cover letter, and three professional references to Keith Banks @<a href="mailto:keithb@uwpc.org" target="_blank">keithb@uwpc.org</a> by August 31, 2024.

United Way of Pierce County

Community Outreach Specialist

CARE ACADEMY OUT-OF-SCHOOL TIME (OST) PROGRAM –JOB DESCRIPTIONS
Positions Available:&nbsp;Site Coordinator, Program Assistant, Program Aide
Reports To:&nbsp;&nbsp;CARE Academy OST Program Director&nbsp; &nbsp;-&nbsp; &nbsp;On Site:&nbsp; Reports to Site Coordinator
Location:Billings and Laurel
Type of Position:&nbsp; Part-time; Permanent
FLSA Status:Non-Exempt
Hours:&nbsp; Maximum 35 hours/week; M-F; hours are 6:30am-8:00 am and 1:45- 6:00 pm during the school year.&nbsp; Additional hours, as required, during PIR days, Early-outs, School (non-legal) holidays, and summer are generally 6 hour shifts, schedule determined by the OST Program Director.&nbsp;&nbsp;
Salary Range:$10.00 - $15.00 per hour, DOE
ROLE:&nbsp; Help implement the CARE Academy Before and After School Program at assigned program sites in Billings and Laurel; provide a safe place for children during non-school time hours where they can enjoy enriching activities.&nbsp;&nbsp;&nbsp;
ABOUT CARE ACADEMY:&nbsp; CARE Academy was originally an elementary OST program operated by Billings Public Schools.&nbsp; United Way of Yellowstone County (UWYC) assumed responsibility of CARE Academy in the fall of 2009, and operates at five locations, serving between 300-350 students daily.&nbsp; CARE Academy offers Whole Day programs on most school holidays and PIR Days.&nbsp; CARE Academy also offers a summer program that serves between 70-80 students each summer. &nbsp;&nbsp;Laurel Public Schools CARE Academy locations are at West and Graff.&nbsp;
DUTIES AND RESPONSIBILITIES
<ol><li>Work cooperatively and in conjunction with Program Director, Site Coordinator, Principals, teachers, parents and students.</li>
<li>Assist in implementing the activities offered to students.</li>
<li>Assist in tutoring CARE Academy students during homework help time.</li>
<li>Assist with distributing daily snacks to students.</li>
<li>Attend staff training opportunities provided for CARE Academy staff and volunteers.</li>
<li>Maintain standards of students behavior needed to achieve a safe and positive climate in the before and after school program for students and staff.</li>
<li>Communicate clearly and regularly with the Director regarding all aspects of the program.</li>
<li>Greet and assist all students, parents, staff, and visitors.</li>
<li>Assist in special CARE Academy activities that may include all program sites.</li>
</ol>GENERAL RESPONSIBILITIES
<ol><li>Support and abide by agency policies, procedures and philosophies.</li>
<li>Maintain standards of safe working conditions.</li>
<li>Serve as a United Way of Yellowstone County ambassador at all times by communicating the mission and vision of United Way.</li>
<li>Perform other duties assigned by the Site Coordinator and/or Program Director.</li>
</ol>EDUCATION and/or EXPERIENCE
High School graduate; experience in childcare, working with youth at elementary level preferred.&nbsp; Must be professional, organized, and courteous.&nbsp; Must submit to and pass a criminal background check.
SKILLS &amp; ABILITIES
<ol><li>Language Skills:&nbsp; Ability to read, analyze, and interpret professional documents. Ability to write and create documents in a manner that is understandable and organized. Ability to effectively present information and respond to questions. Ability to use effective interpersonal communication skills when interacting with staff, parents, school personnel, community partners, and others.</li>
<li>Reasoning Ability:&nbsp; Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.&nbsp; Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.</li>
<li>Human Resource Skills:&nbsp; Ability to assist with conflict management and uphold UWYC values and ethics.&nbsp; Ability to engage in strategic thinking and planning.</li>
<li>Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:&nbsp;</li>
</ol><ul><li>Standing 50% or more</li>
<li>Ability to travel to CARE Academy school locations</li>
<li>Ability to handle light lifting, such as groceries for snacks, books, games and other materials</li>
<li>Walk up and down stairs to reach rooms/space assigned to CARE Academy</li>
<li>Ability to see, hear, and respond to staff and students in the program</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good, creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>ORGANIZATION OVERVIEW 
Mission:&nbsp; To improve lives by mobilizing the caring power of the community.
Vision:&nbsp; United Way of Yellowstone County is the primary community-building organization in South Central Montana. We provide leadership to effectively mobilize people, financial and strategic resources to improve people's lives. We identify and address the community's priority needs and provide solutions that achieve measurable results and sustained community change.
DIVERSITY, EQUITY &amp; INCLUSION STATEMENT 
Diversity is a core value at UWYC. We are passionate about building and sustaining an inclusive and equitable working environment. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.
Diversity, equity and inclusion are vital to achieving our mission, living our values, and advancing the common good. UWYC is committed to diversity, equity and inclusion within its own organization and the community. The officers, directors, committee members, employees and persons served by UWYC shall be selected in a manner to promote diversity, equity and inclusion and entirely on a non-discriminatory basis with respect to race, religion, national origin, ethnicity, age, gender, gender identity and expression, disability, sexual orientation, veteran-status, familial status, or socio-economic status.
The United Way of Yellowstone County is an equal opportunity employer and adheres to a policy that no qualified person shall be discriminated against because of race, color, national origin or ancestry, age, sex, marital status, or disability in any program or activity for which it is responsible.
Compensation 
<ol><li>Hiring Salary Range: $10.00 - $15.00 per hour, DOE</li>
<li>Benefits: </li>
</ol><ul><li>Paid time off (two personal days) after 6-month probation period.</li>
<li>403(b) Retirement plan (Once eligible and the service requirements are met, UWYC contributes 5% to the 403(b) Thrift Plan on behalf of the employee, and will match the employee's contribution up to an additional 5%).</li>
<li>Free childcare at an eligible CARE site.</li>
<li>Flex Direct Insurance.</li>
</ul>Interested applicants should submit a resume and cover letter via email to <a href="mailto:unitedway@uwyellowstone.org" target="_blank">unitedway@uwyellowstone.org</a> using “CARE Academy” in the subject line.

United Way of Yellowstone County

CARE Academy Before and After School Program

POSITION TITLE: Team UP AmeriCorps Coordinator 
	FLSA: Hourly 
	PAY RATE: $24.04/hour (20-40 hours per week - negotiable) 
	REPORTS TO: VP of Strategic Partnerships
POSITION OBJECTIVE: 
	The Team UP AmeriCorps Coordinator, under direct supervision of the AmeriCorps Director, supports all programmatic aspects of Team UP AmeriCorps. This includes program planning, member management, communication/outreach, grant compliance, host site support, and data/program reporting. The AmeriCorps Coordinator will be required to build upon and create positive relationships with all entities involved with the program: members, site supervisors, community partners, funders, host sites, and the communities served.
INTRODUCTION TO Team UP AmeriCorps: 
	Led by the United Way of Southwest Colorado (UWSC), Team UP AmeriCorps places AmeriCorps State &amp; National (ASN) members directly at local non-profits, schools, and government agencies to expand or implement new programs and projects. Members serve for a 12-month term of National Service to improve outcomes in Education, Economic Opportunity, and Healthy Futures. Team UP AmeriCorps provides hand-on experience and opportunities for training and professional development to its members while supporting communities in Southwest Colorado. Team UP AmeriCorps is currently in its fifth year of programming with plans to continue and expand in years to come. Members serve within the UWSC’s five-county region: Archuleta, La Plata, Montezuma, Dolores, and San Juan counties.
CORE COMPETENCIES FOR ALL UNITED WAY STAFF: 
	● Mission-focused: creates real social change that leads to better and healthier communities, and drives performance and professional motivations 
	● Relationship-oriented: understands that people come before process, and is astute in cultivating and managing relationships toward a common goal 
	● Collaborator: understands roles and contributions of all sectors of the community, and can mobilize resources (financial and human) through meaningful engagement 
	● Results-driven: dedicated to promoting shared, measurable goals for the common good, as well as creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact 
	● Brand steward: understands role in growing and protecting the reputation and results of the greater United Way network 
	● Justice, Diversity, Equity, and Inclusion: committed to furthering United Way’s commitment to removing barriers and providing support for Black, Indigenous, and other Peoples of Color (BIPOC)
PRIMARY JOB RESPONSIBILITIES/DUTIES:
● Program Planning 
	○ Lead member recruitment initiatives 
	· Assist with updating existing and creating new Position Descriptions 
	· Post Position Descriptions on Team UP Website, eGrants/myAmeriCorps, and other relevant internal and external sites 
	· Follow, update, and improve recruitment plan 
	· Attend recruitment events; speak with potential candidates about service opportunities 
	· Manage incoming member applications by scheduling and conducting Preliminary Interviews and coordinating with Host Sites 
	○ Onboard and enroll new members at program start (September) and throughout the program year (rolling enrollment) 
	· Engage and support new members prior to their Term of Service (housing support, welcome email, regular communication, etc.) 
	· Assist with enrolling and importing member info into AmeriCorps systems (eGrants &amp; OnCorps) 
	· Assist with assisting with National Service Criminal History Checks 
	· Help plan and co-facilitate Team UP AmeriCorps Member Orientation with specific focus on team-building and connection activities 
	○ As relevant, engage with potential new Host Sites and seek opportunities for program expansion 
	● Member Management 
	○ Be responsive to member and site supervisor needs by providing support, promoting professional development, and addressing concerns through problem-solving 
	○ Learn and manage the OnCorps database system 
	· Send timesheet reminders to Members and Site Supervisors 
	· Monitor timesheets for compliance and progress 
	○ Review Monthly Status Updates from members and site supervisors 
	· Recognize successes and highlights 
	· Respond to concerns and needs 
	○ Perform periodic regional Site Visits to engage with members and ensure program compliance 
	○ Perform scheduled regional 360° evaluation to provide/receive feedback on the member, host site, and AmeriCorps program 
	○ Help plan and co-facilitate monthly Cohort Connection Calls with specific focus on connection and team-building 
	○ Help plan and co-facilitate monthly Team UP AmeriCorps trainings and/or service projects with specific focus on connection, group dynamics, and “life after AmeriCorps” 
	● Communications/Outreach: 
	○ Increase Team UP AmeriCorps presence on social media by managing current and creating new accounts 
	○ Increase local knowledge of Team UP AmeriCorps through community communication 
	○ Update and possibly create new marketing and recruitment materials keeping in line with the AmeriCorps and Team UP brand guidelines 
	● Grant Compliance: 
	○ Learn about and comply with all grant contacts and program policies 
	● Host Site Support: 
	○ Assist with Site Supervisor Orientation and as-needed periodic host site trainings 
	● Data Management/Program Reporting 
	○ Assist with internal and external reporting efforts
ADDITIONAL JOB RESPONSIBILITIES/DUTIES: 
	● Represent the AmeriCorps Director at meetings or functions when required 
	● Coordinate with UWSC’s Team UP Collective Impact Initiative 
	● Attend applicable AmeriCorps training and conferences 
	● Provide feedback on and assist with the betterment and expansion of Team UP AmeriCorps 
	● Be a steward of UWSC and AmeriCorps in our five-county region
For qualifications, please see attached full description

United Way of Southwest Colorado

Team UP AmeriCorps Coordinator

Reporting directly to the President and CEO, The Finance Director is responsible for all accounting duties for the United Way of North Central Massachusetts (UWNCM), including but not limited to data processing, deposit preparation, account and bank reconciliations, financial statements and budget preparations.&nbsp; The Finance Director works closely with all UWNCM personnel to ensure timely and accurate processing and reporting.&nbsp; The Finance Director produces and analyzes financial reports on a monthly/quarterly basis. &nbsp;This is a 20 hour per week position.
Responsibilities and Duties
<ul><li>Complete month-end close, process all general ledger entries as received on a monthly basis</li>
<li>Conduct monthly and quarterly account reconciliations to ensure accurate reporting and ledger maintenance</li>
<li>Analyze financial statements for discrepancies and other issues that should be brought to the attention of the President/CEO</li>
<li>Reconcile balance sheet and P&amp;L accounts</li>
<li>Work closely with Treasurer to prepare/present bi-monthly financial reports for the Finance Committee</li>
<li>Coordinate annual audit.&nbsp; Work closely with the audit team to ensure a complete and timely audit</li>
<li>Maintain accounting controls by preparing and recommending policies and procedures</li>
<li>Maintain financial security by following internal controls</li>
<li>Comply with federal, state, and local financial legal requirements</li>
<li>Supervise part time Bookkeeper</li>
<li>Perform other duties as assigned by President/CEO</li>
<li>Prepare yearly operating budget, working closely with UWNCM Treasurer and President/CEO</li>
<li>Skills and Qualifications</li>
</ul><ul><li>Associate or Bachelor Degree in Accounting</li>
<li>4+ years’ experience in general or non-profit accounting</li>
<li>Expertise with QuickBooks accounting system and Andar Enterprise database</li>
<li>Excellent organizational, problem-solving, prioritization, and communication skills</li>
<li>Strong management skills</li>
<li>Ability to function well in a team-oriented environment</li>
<li>Detail-oriented with strong time management skills</li>
</ul>Benefits and Compensation
<ul><li>$40-$45 dollars per hour</li>
<li>401K Pension Plan</li>
<li>Paid Vacation/Holiday</li>
<li>Family Friendly Flexible Environment</li>
<li>Work Life Balance</li>
</ul>Please send resume to Lisa Normandin at <a href="mailto:Lisa@uwncm.org" target="_blank">Lisa@uwncm.org</a> .
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way of North Central Massachusetts

United Way of North Central Massachusetts, Inc.

Finance Director (Part-Time)

<a href="https://www.unitedwaygkc.org/" target="_blank">UWGKC</a> serves as a non-profit, focused on bettering the communities of Kansas City through transformative change by providing or allocating social services focused on health, education and financial stability. We’re more than fundraisers. We’re the hand-raisers and game changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way of Greater Kansas City unites donors, volunteers, businesses, nonprofits and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting. Join us.
United Way of Greater Kansas City is seeking Community Resource Navigators for the 211 information and referral line. The Community Resource Navigators will be responsible for handling local and contract calls, providing excellent customer service, caller problem assessment, information and referral, screening for program eligibility, advocacy, and appropriate follow-up for 211. The working contact center shift hours are flexible based on the need for additional coverage and the Community Resource Navigator will be expected to pick up a minimum of 3 shifts per month based on the person’s general availability. Additionally, the PRN Community Resource Navigator will sign on to check communications one hour per week to stay up to date on the changes in the database, processes, or seasonal programs.

United Way 211 is a free and confidential 24 hours a day and 7 days a week information and referral service that helps connect people to community resources. 211 maintains a comprehensive database of thousands of local and national community resources that include information on services for food, shelter, utilities, health related services and more. 211 is committed to being the most trusted essential community resource to help individuals navigate the web of social services, assisting people in overcoming barriers, and addressing challenges every day.
Status: Part-Time/As Needed
Location: Remote
Open Shifts Weekly Hours:
<ul><li>Based on personal availability and available open shifts. The ideal candidate can work a minimum of 8 hours a week during day, evening, and/or weekend hours.</li>
</ul>OVERVIEW OF RESPONSIBILITIES
<ul><li>Provides phone-based inbound and outbound client problem assessment, information and/or referral(s) and follow-up appropriate to the client’s needs.</li>
<li>Utilizes recognized professional and agency standards in carrying out the goal of resolution of the client’s problems or requests.</li>
<li>Provides advocacy for clients in situations when a situation needs, or an individual is unable to follow through on the referral(s) independently. Advocacy can include outbound calls to agencies, research, or other reasonable steps to facilitate service delivery to the client.</li>
<li>Provides consistent and excellent customer service and follows core principles of CARE: Caring, Accurate and Resourceful, Every call. Meets established individual key performance indicators and benchmarks including, but not limited to, schedule adherence, call quality standards, and availability.</li>
<li>Maintains accurate documentation of each client interaction, including client demographic information, services requested, information provided, referral(s) made, follow-up data by entering into Service Point database or other databases as contracts require.</li>
<li>Required to work holidays as scheduled.</li>
<li>Required to report to other designated location during times of emergencies and disaster.</li>
<li>Participates actively in new hire training of approximately 80 hours.</li>
<li>Participates in ongoing regular training, staff meetings, as well as coaching to enhance and maintain skills.</li>
<li>Applies for Alliance of Information and Referral Systems (AIRS) certification after completing necessary employment and experience criteria.</li>
<li>Required to have and maintain sufficient internet service and related equipment. Other essential equipment will be provided.</li>
<li>Required to have safe and private workspace conducive to maintaining client confidentiality.</li>
<li>Other duties such as special projects or seasonal protocols as assigned.</li>
</ul>EDUCATION/REQUIREMENTS
<ul><li>Must be customer service orientated in all communications and situations and demonstrate a commitment to excellence.</li>
<li>Minimum of one year information and referral, contact center, social services, or related experience; knowledge of health and human services preferred.</li>
<li>High School diploma or equivalent required.</li>
<li>Must be able to provide services respectfully alongside all diverse populations.</li>
<li>Must be able to perform multiple tasks across multiple platforms, databases, and tools.</li>
<li>Must work well within a virtual team setting, regularly and effectively utilizing communication and collaborative tools provided.</li>
<li>Intermediate to advanced level computer skills required as multiple databases are utilized. Systems used include, but not limited to: ServicePoint, NICE inContact, Outlook, Microsoft Suite (Word, Excel, PowerPoint), and Microsoft Teams. Must be able to utilize key systems independently as prescribed for job assignments at the completion of new hire training.</li>
<li>Bilingual Spanish is preferred but not required.</li>
</ul>The ideal candidate demonstrates:&nbsp;
<ul><li>A compassionate curious communication style, especially with clients</li>
<li>Proactive problem solving, seeking to understand the root issue, not just the immediate problem</li>
<li>Works to build trusting relationships with others</li>
<li>Respect in all interactions</li>
<li>Clear and effective explanation of processes in multiple ways</li>
<li>Continuous learning</li>
<li>Reflection for improvement and seeks authentic feedback</li>
<li>Eagerness to adopt best practices</li>
<li>Responds to communications in a timely manner</li>
<li>Understands the impact their actions can have on others and manages conflicts effectively</li>
<li>Cooperation and participation</li>
<li>Flexibility with regular changes in resources, updates, fluctuations in call types and demands</li>
</ul>OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.

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