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Purpose of PositionUnder the direction of the Client Services Supervisor, the Housing Specialist is a client-focused position serving English- and/or Spanish-speaking individuals in Orange County, and is primarily responsible for providing information, resources, and crises assistance to clients contacting 211OC through the helpline, email, texting, outreach events, or any other means identified by 211OC management. We are a high volume call center and the front line to providing assistance to those in need. We are looking for articulate, caring, good communicators, who are able to maintain a calm and professional demeanor, think on their feet, yet able to handle the call volume we receive from routine questions to more complex issues. We put our callers’ needs first, as we are here to serve our community.Key Duties and Responsibilities<ul><li>Provide social service navigation to clients contacting our contact center at 211OC through the helpline, email, texting methods, outreach events.</li><li>Assess clients’ need and readiness for services and their current barriers to stable housing</li><li>Identify and confirm clients’ existing service connections at time of intake, including but not limited to the services clients report having contacted and the services—including assessments (i.e. Housing Assessment)—clients appear to have accessed according to HMIS</li><li>Help clients establish concrete, attainable housing stability goals and develop action plans for achieving those goals; track clients’ progress toward achieving their housing stability goals, adjusting action plans as needed to overcome barriers</li><li>Connect clients to community resources tailored to their unique housing needs, strengths, and obstacles; connections may include—but are not limited to—referrals, “warm” hand-offs between clients and partner organizations, and direct enrollment in services, when applicable</li><li>Continuously assess clients’ interest in following and capacity to follow their action plans; refer clients with low interest to lower-level services; connect clients with low capacity to higher-level services</li><li>Follow clients throughout their action plans until one of the following conditions is met: 1) stable permanent housing is achieved, 2) lower interest level results in a referral to lower-level services, or 3) service limitations or unavailability have resulted in an impassable barrier to stable permanent housing; consult with organizational leadership before terminating a client case due to impassable barrier</li><li>Maintain accurate records on all clients, meeting the deadline and thoroughness standards established by your department in HMIS and 211OC’s Information &amp; Referral Database.</li><li>Directly provide clients—or connect them to—appropriate and relevant information, education, and training on diversion, prevention, and housing services, renters’ and landlords’ rights and responsibilities, and other topics that would assist them in remaining or becoming housed</li><li>For clients identified as needing wraparound support from multiple community organizations, plan, coordinate, and manage the provision of wraparound services department</li><li>Serve as liaison between partner organizations’ outreach workers and their clients when the clients contact the helpline requesting updates</li><li>Advocate for clients with housing providers when clients run into barriers</li><li>Meet or exceed all efficiency, deadline, accuracy, and compliance standards established by HUD and/or your</li><li>Learn and develop expert working knowledge of our resource database and its management software.</li><li>Active listening, with ability to assess clients’ stated and unstated needs during interactions.</li><li>Educate clients on available services/resources and ensure client eligibility and support.</li><li>Empower clients to choose the services they feel are most appropriate for their situations by discussing the options and needs assessed.</li><li>Deescalate clients if upset and intervene during crises and/or situations of abuse.</li><li>Troubleshoot services and their availability utilizing expert knowledge and navigation of the 211OC resource database and through teamwork with other I&amp;R Specialists in the Dept.</li><li>Be an advocate and assist clients in problem-solving when no services are available which can meet their needs.</li><li>Perform thorough intakes on clients and accurately report data.</li><li>Follow-up with clients and close the loop to ensure they received needed services. Track this information on service provision in Orange County.</li><li>Other duties as assigned.</li></ul>Core CompetenciesAll employees, in performing their respective tasks and duties, are to perform quality work within deadlines, with or without direct supervision; interact professionally with other employees, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.Customer Service&nbsp;- Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Interpersonal Skills&nbsp;- Maintains confidentiality; listens to others without interrupting; remains neutral and unbiased; remains open to others' ideas and tries new things.Oral Communication&nbsp;- Speaks clearly; listens and obtains clarification; responds well to questions; participates in meetings.Written Communication&nbsp;- Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.Language Skills&nbsp;- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.Job Requirements /Technical Knowledge<ul><li>High School Diploma or BA/BS Degree in the Human Service Field</li><li>Prior experience providing information and referral services or related experience in the human service field is desirable</li><li>Must be Bilingual (English and Spanish– verbal and written)</li><li>One year of experience working directly with individuals and families in crisis from the community</li></ul>Compensation<ul><li>$21.00 per Hour. Competitive benefits.</li></ul>Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently required to be able to remain in a stationary position 75% of the time.&nbsp; The person in this position needs to occasionally move about inside the office to access file cabinets, records, and office machinery.&nbsp; Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. Occasionally ascends/descends stairs, and constantly positions self to maintain computers in the office, including under the desks.&nbsp; The person in this position frequently communicates with coworkers and customers who have inquiries about our business operations and the community we service; therefore, the person must be able to exchange accurate information. The employee must occasionally lift and/or move up to 10 pounds.Send Resumes To:<a href="mailto:recruiting@unitedwayoc.org" target="_blank">recruiting@unitedwayoc.org</a>Orange County United Way18012 Mitchell South, Irvine, CA 92614<a href="http://www.unitedwayoc.org/" target="_blank">www.unitedwayoc.org</a>

Orange County United Way

Housing Intake Specialist

ORGANIZATION SUMMARY&nbsp;United Way of Salt Lake (UWSL), part of the Utah’s Promise organization, is changing the way organizations, communities, schools, governments, and individuals work to fix complex social problems. By focusing on removing barriers, improving education, and providing access to basic needs, we can help every child and family thrive. UWSL’s workplace is fast-paced, friendly, adaptive, and grounded in our core values: relationships, continuous improvement, equity, and results. We offer competitive compensation including a comprehensive benefit package, generous paid time off, and flexible schedules. People with diverse backgrounds and abilities are encouraged to apply.&nbsp;&nbsp;Our workplace is fast-paced, friendly, adaptive, and grounded in our core values: relationships, continuous improvement, results, and equity. We offer competitive compensation including a comprehensive benefit package, generous paid time off, and flexible schedules. People with diverse backgrounds and abilities are encouraged to apply.&nbsp;&nbsp;POSITION SUMMARY &nbsp;The Resource Development Data and Insights Manager (RDDIM) manages and optimizes the data, reporting, and processes of the Resource Development Team (RD). The RDDIM is responsible for overseeing and further developing the UWSL Resource Development team’s use of our CRM tool, Salesforce, to support fundraising, portfolio management, donor engagement and stewardship, outreach, and campaign efforts. The RDDIM will lead the effort to maintain and enhance the quality of donor and volunteer data, ensure best practices for constituent engagement, keep data accessible, and extract and share reports and analytics that drive decisions and development strategies. &nbsp;The RDDIM supports all verticals of the RD department, collaborates with UWSL’s Data Operations team, and represents RD in cross-departmental data projects. The RDDIM, in consultation with Data Operations, manages the department’s technology roadmap, determining as needed what the RD team needs, what products are available, and what will best meet those needs. This potentially includes researching new platforms and analyzing the effectiveness of existing products used by the organization.&nbsp;&nbsp;In addition, the RDDIM supports the Director of Engagement and Operations in the reporting and analysis needed to execute donor stewardship and mass solicitation campaigns to provide an excellent donor experience for those supporting United Way of Salt Lake and Utah’s Promise.&nbsp;ESSENTIAL FUNCTIONS&nbsp;Data Management, Training, and Support&nbsp;<ol><li>Establish and maintain data integrity: document procedures and protocols to keep data clean and enhance RD efficacy and outcomes. This includes ensuring Salesforce data is up to date through regular screenings and working with other departments (i.e. Finance, 211) to ensure information is updated accurately and regularly. &nbsp;</li><li>Develop and maintain training materials and best practice documents to standardize data entry and reporting requirements for the RD team. Work closely with the RD team to ensure accurate, complete data entry and updates including removing duplicate records as needed.&nbsp;</li><li>Educate the RD team on building reports, managing report updates, and essential Salesforce relationship management processes. &nbsp;</li><li>Act as RD’s primary point of contact for Salesforce-related technical inquiries, offering troubleshooting assistance.&nbsp;</li><li>Collaborate with Data Operations Team and external vendors to explore and implement additional RD related-apps and software options for Salesforce (i.e. Wealth Screening) and resolve technical issues as needed.&nbsp;&nbsp;</li></ol>Reporting and Optimization&nbsp;<ol><li>Develop and maintain RD Salesforce reports, data segmentation, dashboards, analytics, and data projects that support RD department goals and priorities.&nbsp;</li><li>Meet regularly with frontline fundraisers on RD team to manage portfolio data: proactively review portfolios, identify qualification opportunities, and ensure portfolios are dynamic.&nbsp;&nbsp;</li><li>Assist in creating and tracking revenue forecasts and results in Salesforce.</li><li>Meet with department leadership team to review data projects and prioritize data needs&nbsp;</li><li>Manage mass communication data for both mail and email efforts: pull mailing lists, clean, revise, and review data for accuracy, complete mail merges, and send data to mail house. &nbsp;</li><li>Improve RD team workflow automation to ensure efficient, consistent, and personalized constituent engagement.&nbsp;&nbsp;</li><li>Other duties as assigned.&nbsp;</li></ol>BENEFITS&nbsp;This is a full-time, non-exempt position. $42,800 – 63,000. Salary to commensurate with experience. United Way of Salt Lake is a hybrid workplace; team members work in-person, at our downtown office, four days per week and provides a 36-hour work week.&nbsp;REQUIRED COMPETENCIES&nbsp;<ul><li>Proactive, forward-thinking, and self-motivated.</li><li>Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.&nbsp;</li><li>Plans and prioritizes work to meet commitments aligned with organizational goals.&nbsp;</li><li>Holds self and others accountable to meeting commitments.&nbsp;</li><li>Gains the confidence and trust of others through honesty, integrity, reliability, and authenticity.</li><li>Defines and owns a project’s scope, resource requirements, dependencies, steps, and timelines. &nbsp;</li><li>Ability to develop reporting and other skills in team members to help them extract, understand, and use data from Salesforce/data systems. &nbsp;</li><li>Ability to design and test solutions that meet user needs in long-term and consistent ways; look for solutions of the root cause, not the symptom.&nbsp;</li><li>Ability to identify user needs and to identify when the solutions of the past no longer serve our future needs.</li><li>Has the confidence and humility to ask questions, admit to and address challenges, “fail forward,” and learn and test continuous improvement tools and techniques. &nbsp;</li><li>Ability to write and speak with diverse stakeholders: discuss data topics in ways that are appropriate to the audience. &nbsp;</li><li>Ability to take initiative and operate effectively, even when things are not certain, when conditions are shifting, or the way forward is not clear. &nbsp;</li></ul>QUALIFICATIONS&nbsp;<ul><li>Experience with Salesforce or related CRM/donor database management and reporting, preferably within a nonprofit or fundraising environment.&nbsp;</li><li>Project management experience.&nbsp;</li><li>Proficient in Microsoft with proven skill in Excel workbooks.&nbsp;</li><li>Associate or bachelor’s degree, or related certificates, in Information Technology, Business Administration or related field.&nbsp;</li><li>Knowledge of fundraising best practices, donor lifecycle, and nonprofit development strategies preferred.&nbsp;</li></ul>PHYSICAL REQUIREMENTS&nbsp;The employee regularly communicates with internal and external stakeholders and is required to communicate clearly, in oral and written formats, and must be able to exchange accurate information. The employee must be able to transcribe, read extensively, prepare and analyze data and figures, operate a computer and other standard office machinery. The employee is required to work primarily from UWSL during core business hours. &nbsp;

United Way of Salt Lake

Resource Development Data & Insights Manager

When uploading your job description, be sure to include the following areas:
ORGANIZATION OVERVIEW
United Way of Johnson County is located in Franklin, Indiana, and serves Johnson County residents each year through 16 funded agency partners and 8 direct service programs.&nbsp; United Way of Johnson County is overseen by a volunteer board of directors who ensure that we meet our mission “to organize caring people to identify and meet human needs in our community”.&nbsp;&nbsp;
OVERVIEW OF RESPONSIBILITIES
The primary purpose of the Volunteer and Engagement Specialist is to execute the core programs of the United Way of Johnson County through volunteer engagement.&nbsp; &nbsp; &nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
*Assist the Associate Director with the allocations process including preparation of training, site visit and deliberation materials. Assist in preparation of meetings, and collateral materials. 
	*Attend the agency relations committee to report on the program activities. 
	*Develop and implement programs, services and products for the Operation Bundle Up program including collateral materials, website management, and promotional aspects. Recruit and supervise the committee and event volunteers. With the assistance of volunteers, work with collection sites, the in-kind cleaning company and other entities to collect the needed amount of coats, hats, gloves etc. 
	*Develop and implement programs, services and products for the Fast Track program including collateral materials, website management and all promotional aspects. Recruit and supervise the committee and event volunteers. In order to collect the needed amount of school supplies, work with volunteers to recruit collection sites, and plan /implement the Stuff the Bus Event. Manage the school supply inventory through purchasing, donations, distribution and track carryover inventory. Work with schools to coordinate the individual distribution events including recruitment of appropriate resource partners. 
	*For all programs make sure volunteer information and data is maintained in outlook and Andar. 
	Be the lead staff person in making sure that Charity Tracker is maintained and promoted with potential agencies who might utilize the program. 
	*Be the lead staff person in making sure that Charity Tracker is maintained and promoted with potential agencies who might utilize the program. 
	*Make employee presentations. 
	*Maintain and update data files on campaign software computer including but not limited to: annual update of major accounts, volunteer committees etc. 
	*Responsible for researching and writing grants to supplement the income stream for the various programs United Way supports. 
	*Be the staff lead for volunteer management and recruitment. 
	*Assist in Special Events such as Campaign Kickoff and Annual Celebration. 
	*Back up to the administrative coordinator for phone coverage.
Well organized
Biases for action
Multi-task oriented- Can manage several projects at a time
Self-starter
Presentation skills
Understand the value of volunteers
Has a desire to manage and work alongside volunteers
Computer experience
Ability to carry out a project from start to finish
Good oral and written skills
Ability to be creative
Ability to lift 30 lbs
EDUCATION/REQUIREMENTS
Desirable, But Not Required
Bachelor of Arts or Bachelor of Science or relevant experience WORK ENVIRONMENT 
	&nbsp;
OTHER DUTIES
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way of Johnson County

Program and Volunteer Engagement Specialist Associate 

United Way of Broward County fights for the health, education and financial&nbsp;prosperity of every person in our community.
General Description: Under general supervision, the Case Manager provides case management along with service and resource coordination in a human services environment, particularly with veterans and military families as well as those with low income and homelessness related conditions.
Primary Job Responsibilities &amp; Duties: 
<ol><li>Performs needs and comprehensive assessments focused on multiple life domains; develops and updates individualized service plans in partnership with clients and their families to address their needs and facilitate referral to appropriate treatment or service providers or facilities</li>
<li>Facilitates/coordinates service, support, resource acquisition to assist client households in meeting their needs</li>
<li>Conducts activities and monitors the service environment in a manner to maximize clients ability to achieve service plan goals, develop life skills, and/or sustain success and wellness</li>
<li>Promotes resolution to client challenges, fostering client empowerment, self-sufficiency, and resilience</li>
<li>Conduct comprehensive, client-centered social work activities, to include consistent case file documentation and management in accordance with best practices and Council on Accreditation (COA) accreditation standards</li>
</ol>Other Job Duties: 
<ul><li>Supports the triage and intake of clients into the appropriate level of intervention and care</li>
<li>Advocates on behalf of clients and families for services, supports and other related resources that address their basic needs and well-being</li>
<li>Conducts community and home visits (if needed) related to client needs</li>
<li>Provides follow-up and monitors service delivery and care environments</li>
<li>Stay abreast of community resources and procedures for referring clients to appropriate resources</li>
<li>Facilitates case consultation for client situations</li>
<li>Provides crisis prevention, intervention, and supportive counseling, as needed</li>
<li>Tracks client status through resolution</li>
<li>Composes or prepares correspondence, case notes, narrative and technical reports, notifications, and related documents using computer-based applications</li>
<li>Collects, tracks and reports case data in systems utilized by United Way</li>
<li>Performs other duties and assumes other responsibilities as assigned by supervisor</li>
<li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts</li>
</ul>Supervises: This position has no supervisory responsibilities.
Education &amp; Experience: 
<ul><li>Master’s degree required with major course work in social work, psychology, or other closely related field.</li>
<li>At least two (2) years of experience in social case work, counseling, eligibility determination, social service, or community resource referral or closely related work.</li>
<li>Veteran status* with equivalent service experience and/or certifications required.</li>
<li>Ability to communicate effectively with a diverse audience</li>
<li>Experience working with low income and homeless population preferred.&nbsp;</li>
<li>Experience working with veterans, service members, and families of veterans and service members strongly preferred.</li>
<li>Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention.</li>
<li>Proficient with Microsoft Office Suite</li>
</ul>*Veteran status is for the purposes of this position defined as two (2) or more years of active duty and a service discharge with an Honorable or General qualification.&nbsp; 
Core Competency Requirements:
<ul><li>Excels at customer service – Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.</li>
<li>Drives for results – Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li>
<li>Commits to the organization – Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.</li>
<li>Embraces diversity and inclusion – Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.</li>
<li>Seizes learning – Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.</li>
<li>Manages multiple projects and tasks – Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.</li>
<li>Personifies teamwork – Demonstrates good collaboration and communication to be effective in any team setting.</li>
</ul>Environment &amp; Physical Demands: The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way of Broward County

Case Manager - MISSION UNITED

<h4 id="h-employment-and-careers">WORK UNITED</h4> <h2> Facilities Technician </h2> <dl> <dt> Job Title </dt> <dd> Facilities Technician </dd> </dl> <dl> <dt> Job ID </dt> <dd> 27742188 </dd> </dl> <dl> <dt> Location </dt> <dd> Orlando, FL, 32804&nbsp; </dd> </dl> <dl> <dt> Other Location </dt> </dl> <dl> <dt> Description </dt> <dd> POSITION SUMMARY Oversee the Heart of Florida United Way building, ensuring its cleanliness, maintenance, and safety while maintaining compliance with all applicable building and safety codes.KEY RESPONSIBILITIES &amp; ESSENTIAL DUTIES OF POSITION An individual must be able to perform each essential duty listed below at a satisfactory level: <ul> 	<li>Oversee and manage all building maintenance, repairs, and preventative maintenance schedule, encompassing tenant-leased spaces, common areas, parking lots, grounds, and both the interior and exterior of the building.</li> 	<li>Conduct routine janitorial tasks to ensure the cleanliness and upkeep of common areas and restrooms throughout the day as needed.</li> 	<li>Oversee the operation, maintenance, and access of all building-related equipment and security technology.</li> 	<li>Foster and maintain strong relationships with outside vendors to keep contracts up-to-date, secure competitive pricing, and ensure services are delivered as per contract terms.</li> 	<li>Answer and coordinate inbound communications related to the facility.&nbsp;</li> 	<li>Process the intake of maintenance requests.&nbsp;</li> 	<li>Collaborate with other departments to ensure building safety and improve overall presentation.&nbsp;</li> 	<li>Conduct research, troubleshoot issues, coordinate efforts, and implement solutions to address facility needs and safety hazards.&nbsp;</li> 	<li>Address after-hour and emergency calls promptly, ensuring swift responses to maintenance and security issues.</li> 	<li>Ensure compliance with safety regulations (fire, OSHA, etc.).</li> 	<li>Maintain and update the building manual, ensuring appropriate staff are informed and trained on the content.</li> 	<li>Process vendor payments and work closely with HFUW’s Finance team to ensure that all payment requests are processed accurately and timely.&nbsp;</li> 	<li>Support with occasional offsite and onsite events and meetings (room setup and cleanup).</li> 	<li>Develop expertise in maintenance requirements, including electrical systems, plumbing, irrigation, HVAC, and common repair tasks.</li> 	<li>Distribute copy paper to various stations throughout the building, ensuring all areas are adequately stocked.</li> 	<li>Research, order, track and receive building inventory, supplies, and equipment.</li> 	<li>Oversee the maintenance and upkeep of the company van, ensuring it remains in optimal working condition.</li> 	<li>Manage resources effectively within budgetary constraints.</li> 	<li>Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, PII requirements.&nbsp;</li> 	<li>Assist HFUW response in times of emergency and/or disasters.</li> 	<li>Contribute to overall organizational success by performing other duties and responsibilities as assigned.</li> </ul> JOB REQUIREMENTS Job requirements include: <ul> 	<li>High School diploma or equivalent required.</li> 	<li>Valid Driver License required.&nbsp;</li> 	<li>Three to five years of building maintenance experience required.&nbsp; Commercial building experience preferred.</li> 	<li>Experience with HVAC, electrical work, plumbing and/or construction preferred.</li> 	<li>Advanced knowledge of safety standards and reporting requirements required.</li> 	<li>Proficiency in Microsoft Office required.&nbsp;&nbsp;</li> 	<li>Customer service skills and experience required.&nbsp;</li> 	<li>Attention to detail and accuracy.&nbsp;</li> 	<li>Ability to multi-task and work in a fast-paced environment.</li> 	<li>Ability to work independently with minimal supervision.</li> 	<li>Excellent communication skills, both written and oral, with strong listening abilities.&nbsp;</li> 	<li>Ability to utilize critical thinking and problem-solving skills.&nbsp;</li> 	<li>Ability to utilize organizational skills effectively.&nbsp;</li> 	<li>Must demonstrate a strong work ethic and uphold high levels of professionalism.</li> 	<li>Must possess and maintain an up-to-date mobile device to ensure access to necessary applications and systems.</li> </ul> COMPETENCY REQUIREMENTS Communications - Ability to communicate effectively. Business Ethics - Ability to work with integrity and ethics. Judgment - Ability to use sound judgement. Initiative - Ability to take initiative. Teamwork - Ability to work in a team environment.This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.PHYSICAL DEMANDS Physical demands include: <ul> 	<li>Constantly remaining in a stationary position, often sitting, or standing for prolonged periods.</li> 	<li>Constantly communicating with others to exchange information through speaking, hearing, reading, and writing.</li> 	<li>Constantly repeating motions and fine manipulation that may include the wrists, hands, and/or fingers.&nbsp;</li> 	<li>Constantly operating machinery and/or power tools.</li> 	<li>Constant use of standard office equipment such as the telephone and/or headset, copier, and computer.&nbsp;</li> 	<li>Constantly assessing the accuracy, neatness and thoroughness of the work assigned.</li> 	<li>Constantly traveling to the office or offsite location.&nbsp;</li> 	<li>Constantly lifting and moving of items weighing up to approximately 50 pounds or more.</li> 	<li>Constantly bending, stooping, or kneeling.</li> 	<li>Constantly ascending or descending ladders, stairs, ramps, and the like.</li> 	<li>Constantly moving about to accomplish tasks or moving from one worksite to another.</li> 	<li>Occasionally operating motor vehicles (passenger van and similar vehicles).</li> 	<li>Occasionally viewing information on a computer screen.&nbsp;</li> 	<li>Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces.</li> </ul> WORKING CONDITIONS Working conditions include: <ul> 	<li>Constantly working in an indoor or outdoor environment with high or low temperatures.</li> 	<li>Occasional early mornings, evenings, and weekend hours.</li> 	<li>High level of long periods of concentration.</li> 	<li>Frequent interactions with internal and external customers.</li> 	<li>Reliable transportation required.</li> 	<li>Occasional travel to multiple locations in Orange, Osceola, and Seminole Counties.</li> </ul> Heart of Florida United Way offers a very extensive benefits package for full-time employees that we are very proud to share with you! &nbsp; Medical Insurance (Health, Dental, Vision) – on the 1st day and HFUW pays 80% of your premium. &nbsp; Company-Paid Benefits – HFUW provides all full-time employees with the opportunity to enroll in short-term &amp; long-term disability insurance, as well as $50,000 in life insurance, all 100% paid by HFUW. &nbsp; 401k w/ Company Contribution – not only does your 401k start on the 1st of the month following your start date, but after 1 year of employment and 1000 hours worked, you will receive 5% contribution from HFUW, regardless of your personal contribution to your plan. &nbsp; Paid Time Off – HFUW offers an extensive amount of time off so you can focus on your personal health, family priorities, and work-life balance.&nbsp; Full-time employees start accruing paid time off (5 weeks your 1st year) off upon hire, with generous carry over and accruals. </dd> </dl> <dl> <dt> Pay Range </dt> <dd> $26.50 &nbsp; None to $0.00 &nbsp; None </dd> </dl> <h3> Option 1: Create a New Profile </h3>

Facilities Technician

<h2>Project Manager for Black Hills Reads/United Way of the Black Hills (UWBH)</h2>Reports To: Director of Black Hills ReadsJob Type: Full-Time &nbsp;Salary Range: 45,000 – 50,000&nbsp;<h3>Overview:&nbsp;</h3>We are seeking a dedicated and enthusiastic Project Manager to support and drive initiatives related to the Black Hills Reads program and Early Learner Rapid City. The Black Hills Reads initiative is the umbrella for all the UWBH’s early education efforts as well as part of the National Campaign for Grade-Level Reading. Early Learner Rapid City is a community of Early Learner South Dakota — a community-driven grassroots effort, bringing awareness and support to the importance of how access to a variety of quality early learning environments impact our community’s future. The ideal candidate will be enthusiastic about connecting with diverse stakeholders, fostering partnerships, and spearheading an impactful awareness campaign to enhance literacy and education among children and families.<h3>Job Summary:&nbsp;</h3>The Project Manager is responsible for assisting in the planning, execution, and completion of projects for both Black Hills Reads and Early Learner Rapid City. Time will be split 50/50 between the two responsibilities. There is overlap between the two tasks as they are similar in nature. This role involves coordinating resources, managing schedules, and communicating with various stakeholders to ensure that projects are completed on time, within scope, and within budget.&nbsp;<h3>Key Responsibilities:&nbsp;</h3><h4>Early Learner Rapid City (ELRC) Tasks &amp; Responsibilities&nbsp;</h4><ul><li>Provide leadership to ELRC committees in collaboration with a volunteer co-chair.&nbsp;</li><li>Represent the ELRC initiative at community events and support related outreach.&nbsp;</li><li>Support the recruitment of committee members and community partners.&nbsp;</li><li>Facilitate project planning and implementation of ELCAT objectives.&nbsp;</li><li>Coordinate the action steps of the ELRC strategic plan through goal completion.&nbsp;</li><li>Align and coordinate volunteer efforts and activities in collaboration with co-chair.&nbsp;</li><li>Maintain progress tracking documents for the initiative.&nbsp;</li><li>Implement and monitor practice in alignment with ELRC policy and structure.&nbsp;</li></ul><h4>Black Hills Reads (BHR) Tasks &amp; Responsibilities&nbsp;</h4><ul><li>Develop project plans, including timelines, milestones, and resource allocation to support the implementation of community-level early literacy solutions.&nbsp;</li><li>Represent the BHR initiative at community events and support related outreach.&nbsp;&nbsp;</li><li>Coordinate and collaborate with community partners, committee and team members, vendors, and other stakeholders to ensure project tasks are completed as planned.&nbsp;&nbsp;</li><li>Manage project schedules, including setting up meetings, tracking deadlines, and ensuring timely delivery of project components.&nbsp;&nbsp;</li><li>Serve as a point of contact for project updates, providing regular status reports to stakeholders, partners, and management.&nbsp;</li><li>Maintain project documentation including meeting minutes and status reports.&nbsp;&nbsp;</li><li>Assist in monitoring project budgets, ensuring that expenses are tracked and aligned with project goals.&nbsp;</li><li>Provide administrative support in the development and implementation of the initiative.&nbsp;&nbsp;</li></ul><h3>Qualifications:&nbsp;</h3>Education: Bachelor’s degree in business, Project Management, or related field preferred.&nbsp;Experience: 2+ years of experience in project coordination, administration, or a related role.<h3>Skills:&nbsp;</h3><ul><li>Strong organizational and multitasking abilities&nbsp;</li><li>Excellent communication and people skills&nbsp;</li><li>Proficiency in project management software (e.g., Wrike, Microsoft Project, Asana, Trello)&nbsp;</li><li>Ability to work independently and as part of a team&nbsp;</li><li>Meticulous with a focus on quality and accuracy&nbsp;</li><li>Proven ability to follow up diligently and maintain strong, lasting relationships with partners and communities.&nbsp;</li><li>Certifications: PMP, CAPM, or similar certifications are a plus.&nbsp;</li></ul><h3>Application Process:&nbsp;</h3>To apply, please submit a cover letter and resume to <a href="mailto:hanna@unitedwayblackhills.org" target="_blank">hanna@unitedwayblackhills.org</a> highlighting your relevant experience and explaining your passion for supporting literacy and educational campaigns.&nbsp;We encourage all qualified candidates, including those from diverse backgrounds, to apply.&nbsp;

United Way of the Black Hills

Project Manager for Black Hills Reads

Reports to: Board of DirectorsCompensation: The position will be compensated commensurate based upon experience.Applications: The application period begins on October 1, 2024 and will remain open until the position is filled. Review of applications will begin in early November. Applicants should submit a letter of interest, resume, and three letters of reference to:<a href="mailto:apply@uwheartmo.org" target="_blank">apply@uwheartmo.org&nbsp;</a> . ORGANIZATION OVERVIEW About Heart of Missouri United Way Heart of Missouri United Way fights to improve lives in the community. Our community wins by Living United: By responding to changing community needs. By forging strategic partnerships and fostering effective solutions to tackle local issues. By harnessing the best resources and inspiring others to join the fight in defeating barriers to basic needs, health, education, and financial stability. Heart of Missouri United Way began in 1946. Serving Boone, Cooper, and Howard counties, Heart of Missouri United Way supports local nonprofit organizations through strategically created grants, expanding capacity building support, and community-wide collaboration. Through partnerships with the City of Columbia, Boone County Children’s Services, Veterans United Foundation, and Community Foundation of Central Missouri, Heart of Missouri United Way coordinates support to maximize the collective impact of community resources.Additional information can be viewed at:&nbsp;<a href="http://www.uwheartmo.org" target="_blank">www.uwheartmo.org</a> OVERVIEW OF RESPONSIBILITIES &nbsp;The President/CEO is the leader of the organization, establishing a vision for Community Impact&nbsp; that is achieved through the efforts of a diverse team of high-performing leaders, staff and&nbsp; volunteers alike. The President/CEO leverages the power of relationships and networks, and works across private, public, and corporate sectors to improve conditions in the community. The&nbsp; President/CEO possesses a high level of broad business and management skills and is effective at generating resources and financial support for the organization. The President/CEO is dedicated to shared and measurable goals that advance equitable outcomes in the community – creating,&nbsp; resourcing, scaling, and leveraging strategies for broad investment and impact. The President/CEO is the steward of the brand and understands his/her role in growing and protecting the reputation of United Way. S/he is responsible for building trust in United Way and its relevance in the community. S/he values network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS The major responsibilities of this position include, but are not limited to:Community Impact The President/CEO is mission-focused and responsible for the overall impact of Heart of Missouri United Way on the community, with emphasis on increasing its capacity to drive the impact agenda. The President works closely with the Board to craft and adapt the strategy to achieve this increased impact, including raising the funds to support it. S/he will establish and build&nbsp; relationships with top leaders in the community, including those representing the highest levels in business, government, and non-profit sectors. The President/CEO is responsible for foster capacity building strategies within Heart of Missouri United Way as well as among nonprofit partner agencies in an effort to maximize the impact of grants and create efficiencies in the delivery of grant funded program services.Resource DevelopmentThe President/CEO is relationship-oriented and charged to drive key results in fundraising; to&nbsp; identify, cultivate, and solicit prospective donors and key leaders of prospective new corporate&nbsp; partners; to leverage personal and professional contacts and relationships into fundraising&nbsp; opportunities; and to promote a culture of fundraising in the organization, both at the staff and&nbsp; board level.Strategic Management The President/CEO is highly collaborative and serves as the principal resource to the Board of&nbsp; Directors and its key committees and gives strong direction in policy formulation and interpretation. S/he partners with the Board of Directors and the Heart of Missouri United Way&nbsp; staff to craft organizational strategic plan and goals and develops strategies to ensure that they&nbsp; are achieved. S/he ensures coordination and alignment of all United Way activities based on the&nbsp; strategic plan in the areas of community impact, resource development, and staff alignment. &nbsp;Organization Management The President/CEO is results driven and accountable for building and leading high-performing teams, ensuring all teams are aligned and collaborating to achieve organizational results. S/he maintains accountability for the operational and fiscal integrity of the organization within policies set by the Board of Directors. The President/CEO assesses organizational capacity to implement strategies and identify gaps in systems and staffing; directly supervises top staff positions and establishes individual goals; works with the Chief Financial Officer to manage organizational spending, monitor budget compliance, and mitigate financial risks; and ensures that Heart of Missouri United Way goals of inclusiveness and diversity among staff and volunteers are met.EXPERIENCE/POSITION REQUIREMENTS • &nbsp;Substantial experience working in the nonprofit sector (United Way experience is desirable),&nbsp; and interacting with volunteers and diverse boards. Alternatively, extensive experience in the&nbsp; leadership and management of organizations of comparable size and mission. • &nbsp;Experience in building revenue and increasing philanthropic support. • &nbsp;Experience in organizational budgeting and aligning multi-year revenue projections with&nbsp; investment strategies. • &nbsp;Experience in creating and managing strategic plans. • &nbsp;Expertise on issues relevant to the organization. • &nbsp;Ability to command the confidence and respect of stakeholders. • &nbsp;A demonstrated track record of promoting diversity and an ability to build collaboration with&nbsp; the community at large. • &nbsp;Experience in or across multiple sectors, including nonprofit, public, and corporate&nbsp; environments. • &nbsp;Experience in developing partnerships, building teams, and conflict management. • &nbsp;Must demonstrate a high level of intelligence and intellectual curiosity and a desire to explore&nbsp; new ideas and innovative approaches to solving problems. &nbsp;S/he has unquestioned integrity; a long-term perspective; a strong sense of accountability; a&nbsp; practical ability to get things done; wisdom and good judgment; a fair and thoughtful approach to management, combined with the flexibility and courage to shift direction and experiment with new initiatives; excellent verbal and written communication skills; and a high energy level and sense of humor. &nbsp;Education BackgroundRequired: • &nbsp;An undergraduate degree from an accredited university.Supervisory experience is required.Preferred: • &nbsp;An advanced degree, MPA or MBA and/or CFRE certification &nbsp;WORK ENVIRONMENTHeart of Missouri United Way is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at HMUW will be based on merit, qualifications, and abilities. HMUW does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or genetics. Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to&nbsp; successfully perform the essential functions of this position with or without reasonable&nbsp; accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive.CORE COMPETENCIES REQUIRED FOR THIS POSITIONCEO Specific • &nbsp;Visionary: The CEO is the Chief Mission Officer who has a clear vision for the organization,&nbsp; and confronts the complex realities of the environment and simultaneously maintains faith in a better future, providing purpose, direction, and motivation. • &nbsp;Organizational Leadership: The CEO demonstrates strategic leadership balanced with authenticity, respect for others, and trust building within the organization, with the Board, and stakeholders.&nbsp; Proactively drives an organization to a higher level of performance, efficiency, and growth through inspiring action and commitment for best results. • &nbsp;Influence in the Marketplace: The CEO has growth mindset, builds and cultivates a network of&nbsp; relationships, is influential and leverages United Way’s unique position to proactively increase&nbsp; visibility, reputation, and competitive advantage that generates interest, has a passion for&nbsp; investing in the community, and successfully navigates the complex dynamics of local, regional, and national environment. • &nbsp;Grow Business and Revenue: The CEO possesses a high-level of business acumen and broad&nbsp; management skillset, is effective at generating and growing financial support for the organization, can raise funds by effectively engaging and linking a variety of donors (individuals, corporations, major giving, and other segments), and volunteers to inform and contribute to advancing the mission. • &nbsp;Partnership Mindset and Network-Oriented: The CEO has a partnership mindset who values and leverages the power of networks, leverages the 1,800+ United Ways, its collective buying power, 11,000+ employees, 30,000+ board members, and United Way’s breadth of community presence, relationships, and strategies, and provides leadership at the local, regional, national, and global level. &nbsp;

Heart of Missouri United Way

President and Chief Executive Officer, Heart of Missouri United Way

United Way of Brevard, Florida (UWB) was established in 1957 by a group of concerned individuals who wanted to help those who were in need. Our work focuses on the building blocks of a good life – Education, Income and Health. Our community wins when kids succeed in school, adults can secure a good job, manage their finances, and provide a healthy environment for their families.&nbsp;Together, the contributions of thousands of individual donors become a force for change in the&nbsp;community.
POSITION SUMMARY AND KEY RESPONSIBILITIES 
The Manager, Resource Development will effectively manage a portfolio of campaign accounts for the annual workplace campaign and other resource development activities.
<ul><li>Responsible for year round relationship maintenance, growth, and new relationship development with targeted campaign accounts.&nbsp; May achieve this goal through such activities as meeting with select accounts, attending specific meetings, and providing a variety of print/verbal information regarding United Way activities and its impact on the community.&nbsp;</li>
<li>Identify and build relationships with new prospective donors, including companies capable of running workplace campaigns and/or making corporate gifts, as well as individual donors.</li>
<li>Assist in the qualification and cultivation of major donors capable of giving at a leadership level, helping to increase membership in United Way of Brevard’s giving circles, including the Tocqueville Society ($10,000+ annual giving).</li>
<li>Assist the Director, Resource Development in resolving problems associated with fund raising objectives and monitoring goal progress.</li>
<li>Prepare, analyze, research and review campaign data and reports as required or requested.&nbsp;&nbsp;</li>
<li>Assist employers with the development and implementation of their internal United Way Campaign including but not limited to the facilitation of training for employer contacts, group meetings and agency tours.&nbsp;</li>
<li>Respond to requests for materials and information from employers and perform a variety of clerical duties associated with campaign activities including maintenance of account files.&nbsp;</li>
<li>Participate in pre-campaign recruitment, training and management activities for volunteers and account executives.</li>
<li>Ancillary duties include a variety of responsibilities including collaborating with the Communications Department on the development of campaign materials; assisting in various functions with policy and procedure development; staffing special events as needed; and attending various networking functions to support departmental objectives.</li>
<li>Perform other related duties as assigned.</li>
</ul>Mental Demands
<ul><li>Read and interpret documents or instruments.</li>
<li>Perform highly detailed work.</li>
<li>Assist or guide problem solving.</li>
<li>Perform mathematical functions.</li>
<li>Conduct meetings and presentations.</li>
<li>Prepare written communication.</li>
<li>Perform highly specialized analytical reasoning.</li>
<li>Withstand stress.</li>
<li>Handle multiple, concurrent tasks and constant interruptions.</li>
</ul>Environment and Physical Activity
<ul><li>The environment for this position is an open office that is clean and comfortable and includes driving the employee’s own vehicle approximately 40% of the time. Reliable transportation is required.</li>
<li>Evening and weekend work is required.&nbsp;</li>
<li>The position is in a non-confined office-type setting in which the employee is free to move about and may include some minor annoyances such as noise, odors, drafts, etc.</li>
<li>The employee spends time writing, typing, speaking, listening, lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.</li>
<li>May operate any or all of the following: telephone, cellular telephone, copy, fax machines, calculator, personal computer, related printers and related office equipment.</li>
</ul>JOB REQUIREMENTS
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position.&nbsp; The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner.&nbsp; Individual abilities may result in some deviation from these guidelines.
Education and Experience
<ul><li>Bachelor degree Preferred and two (2) or more years of related experience or the equivalent combination may be acceptable.&nbsp;</li>
<li>Previous fundraising, communications or sales experience required.&nbsp;</li>
<li>Understanding of and some experience with statistical reporting, collection, analysis and reporting.</li>
<li>Ability to extract simple database information and make recommendations based upon statistical analysis.</li>
</ul>Skills/Abilities 
<ul><li>Excellent organization and time management skills and the ability to work with minimal supervision while performing duties.</li>
<li>Proficient skills in personal computer operation, including word-processing, spreadsheet and data management software programs.</li>
<li>Solid oral, written and interpersonal communication skills required.</li>
<li>Strong public speaking skills required.</li>
<li>Current Florida driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.</li>
<li>Must be able to perform this position safely, without endangering the health or safety to himself or herself or others.</li>
</ul>Personal characteristics and skills 
<ul><li>Possess an adequate level of broad business and leadership skills.</li>
<li>Effective at generating resources and financial support for the organization.&nbsp;</li>
<li>Dedicated to shared and measurable goals for the common good – creating, resourcing, scaling and leveraging strategies for broad investment and impact.&nbsp;</li>
<li>Able to build trust in United Way and its relevance in the community.</li>
<li>Values the network and strives to leverage United Way’s breadth of community presence, relationships, and strategy.</li>
<li>Understand community trends and human service issues.</li>
<li>Excels in leadership, teambuilding, effective utilization of volunteer resources, management skills, and communication skills.</li>
</ul><ul><li>Ability to build relationships with different types of people, including clients, organization members, and providers.</li>
</ul>United Way of Brevard is an equal opportunity employer. We offer a competitive salary, a learning environment, and employee benefits to include health insurance, paid holidays, paid time off, and a retirement plan. Please submit your resume and cover letter to <a href="mailto:hr@uwbrevard.org" target="_blank">hr@uwbrevard.org</a>.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
<ul><li>Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>ABOUT BREVARD COUNTY FLORIDA
Brevard County, Florida, also known as Florida’s Space Coast, is a groundbreaking region along the east coast of the Sunshine State. Home to the world-famous launch pads of Kennedy Space Center and Cape Canaveral Space Force Station, Brevard County’s rich history is built upon generations of high-tech talent, yet boasts a small-town community feel where members can truly make a difference. &nbsp;With an abundance of amenities for the right work-life balance, Florida’s Space Coast offers a unique lifestyle with tropical weather, cultural activities, educational opportunities, year-round outdoor recreation, and a family-friendly atmosphere. Even the world's most significant vacation playground is just a short ride, which means you can get annual passes for endless access to the thrills and off-season crowds at Orlando theme parks and attractions, all while enjoying the relaxed oceanside community that has sent man to the moon, and continues to launch advances for humankind. You can learn more about the endless lifestyle options found here, at <a href="http://www.LiveBigSpaceCoast.com" target="_blank">www.LiveBigSpaceCoast.com</a>.

United Way of Brevard County, Florida

United Way of Brevard 

Manager, Resource Development

<h2>Job Title:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Community Assistance Network (CAN) Advocate</h2><h2>Reporting to:&nbsp; Community Impact Coordinator</h2><h2>Department:&nbsp; Community Impact and Operations</h2><h2>Classification: Full-time and part-time available; Hourly wage</h2><h2>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Shifts available between the hours of 8:00 AM to 6:30 PM</h2><h2>Location: Yorktown, VA (THIS IS NOT A REMOTE POSITION)</h2><h3>Overall Purpose of this Role:</h3>The Community Assistance Network (CAN) Advocate functions to support United Ways’ collective impact work of providing advocacy and referral services. &nbsp;By connecting people to available resources for basic needs and ongoing assistance, the CAN Advocate is essential to helping people avoid and address poverty-related crises and create Pathways out of Poverty.<h3>Key Competencies</h3><ul><li>Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity</li><li>Understands and consistently practices responsiveness and accountability to all customers</li><li>Communicates clearly and concisely with people from diverse backgrounds</li><li>Coordinates with multiple partners&nbsp;</li><li>Manages multiple case records including customer time as well as associated administrative duties and timelines</li><li>Adapts to changing needs and service delivery systems</li><li>Practices professional boundaries</li><li>Advocates on behalf of those in need</li><li>Able to problem solve creatively</li></ul><h3>Key Responsibilities</h3><ul><li>Actively listen with empathy to individuals experiencing vulnerability and crisis</li><li>Collect and utilize information to determine eligibility for various programs and services and identify perceived and unperceived needs</li><li>Work diligently and advocate on behalf of customers to connect those in need to available resources&nbsp;</li><li>Complete intake forms, referral forms, other needed documents, and referral processes for diverse partnerships</li><li>Enter data into appropriate customer record systems</li><li>Manage multiple phone lines; transferring calls</li></ul><h3>Requirements</h3><ul><li>Knowledge of and experience navigating human services and social systems</li><li>Basic knowledge of Microsoft Office Suite</li><li>Customer service experience</li><li>Preferred: lived experience of poverty on the Peninsula; skills in motivational interviewing</li></ul>To apply:Send your resume/inquiry to&nbsp;<a href="mailto:info@uwvp.org" target="_blank">info@uwvp.org</a>

United Way of the Virginia Peninsula (UWVP)

United Way of the Virginia Peninsula

Community Assistance Network (CAN) Advocate 

Rappahannock United Way is seeking a detailed oriented Tax Site Assistant&nbsp;to assist with the delivery and promotion of RUW Tax Sites and Events and to&nbsp;provide general oversight of tax sites in accordance with all IRS requirements. This is a part time, seasonal on-site role located in Fredericksburg, Virginia.&nbsp;

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