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Summary of Job: The 211 Referral and Care Coordinator at Capital Area United Way/Community Impact Manager will provide direct client services by delivering on aligned, high-quality referral and care coordination services, leveraging technology and “people-powered” processes.This staff leader will focus on serving clients within a specified region. The coordinator will be trained and equipped to provide “closed-loop” referral and care coordination services.Reporting Relationships: Employee reports to the Director of 211 Services Other Key Relationships:• External: Community non-profit organizations, faith-based groups, state and local government agencies, and public and private partners.• Internal: CEO and President, Executive Vice President, Sr. Director of Community Impact, Director of 211 Services &nbsp;Community Impact, Resource Development, Marketing/Communications, and Finance and Operations staff. Required Skills and Qualifications:• Master’s degree in social work required (MSW).• Three or more years related work experience in nonprofits; 3-5 years in human service delivery to clients and/or direct social work recommended.• Knowledge of community resources and the human service delivery system/ability to acquire knowledge quickly.• Proficient with Windows and Microsoft Office Suite and familiarity with customer relationship management (CRM) databases.• Highly organized and detail-oriented with the ability to manage and analyze data, including managing multiple tasks.• Excellent interviewing and cognitive skills (written and oral communication, logic, judgment, teamwork).• Effective leadership skills appropriate to a customer-driven organization. • Ability to work well independently, manage time effectively, and meet deadlines/priorities in a fast-paced environment.• Results-oriented and personally accountable for expectations, timelines, and measures.• Works 40 hours a week; ability to work outside the 8 a.m. to 5 p.m. workday, weekends, and at times of disaster, as requested/required.• Valid driver’s license, automobile insurance, and reliable transportation.Key Accountabilities and Responsibilities:• Collaborates with service providers to secure services needed to meet client needs.• Provides effective referral and care coordination leveraging technology and available community referral resources using an established method and framework.• Leverages human service solutions available through the Louisiana 211 Referral Network and local relationships with service providers to locate help to meet identified needs.• Effectively communicates and guides clients as needed towards securing services to meet client needs.• Advises on other types of referral options and/or services available to help address root causes (Example: Addressing social determinants of health or chronic needs).• Documents all actions of each referral until the referral loop is closed using the secured technology systems provided.• Maintain records and reporting deadlines related to specific funders, contracts, and external partners and report on time.• Conduct outreach within targeted service area. Additional Job Functions: Although not Essential Job Functions, employee may also be responsible for the following from time to time:• Oversee progress on assigned projects.• Assist other departments in major projects, such as fundraising events and workforce campaign presentations and activities.• Serve on ad hoc committees as required.• Perform other duties as assigned. Competencies: To perform the job successfully, the employee should demonstrate the following competencies to perform the essential functions of this position:• Strategic Community Collaborator: engage diverse stakeholders to assess community needs accurately and effectively with credibility, authenticity and humility that strategically guides CAUW to contribute to the community’s priorities.• Effective and Engaging Communicator: effective and passionate communicator with ability to articulate the CAUW message in a way that inspires others to act in service to the organization and community.• Critical Thinking and Creative Problem Solving: ability to address and manage complex issues to achieve desired results including ability to gather, interpret and use relevant data to drive strategy development, make decisions and drive for results.• Planning and Implementation: be a leader and take initiative in planning and developing initiatives within impact areas to achieve results that drive collective community outcomes.• Embracing and Managing Change: champion and facilitate change to ensure long-term community sustainability by adapting successfully to changing needs while maintaining positive relationships with all constituents, internal and external.• Strategic Thinking and Planning – Ability to think long-term, tying together the current operations with a more long-term focus.

Capital Area United Way

Louisiana 211 Referral and Care Coordinator at CAUW

About United Way Quad CitiesUnited Way Quad Cities serves as a unifying force—bringing together business, civic, and community leaders to remove barriers and expand opportunity for everyone who calls this region home.We focus where life happens—in schools, neighborhoods, and workplaces—to create lasting change in education, financial stability, and health. Guided by bold goals, real-time data, and a deep belief in the power of opportunity, we align people, resources, and ideas to help more kids succeed in school, more adults find good jobs, and more families live healthy, stable lives.We drive impact through both place-based strategies—like United for Schools—and community-wide investments in high-performing nonprofits. We advocate for policy solutions, support urgent needs, and invest in long-term change.Our mission is to unite the Quad Cities so every person has the access and opportunity to thrive. And our vision is a community full of possibility—where everyone can learn, earn, and live well.Position SummaryThe Chief Impact Officer (CIO) is a key member of the executive leadership team, responsible for leading and aligning United Way’s community investments, public policy efforts, strategic initiatives, and partnerships to maximize regional impact.This leader will guide all facets of United Way’s impact strategy—managing both place-based efforts and community-wide grants—and stewarding multi-million-dollar investments across education, financial stability, and health. The CIO will ensure United Way’s work is data-driven, community-informed, and results-focused.They will lead a growing team, deepen cross-sector partnerships, and serve as a public voice for systems change. The CIO will also lead United Way’s advocacy agenda, advancing policy and public investment strategies that reflect the needs and aspirations of the Quad Cities.This role reports to the President &amp; CEO and is a key member of the senior leadership team. Together with staff, board members, and partners, the CIO plays a critical role in advancing United Way’s mission and vision—to create a community full of possibility where everyone can learn, earn, and live well.Key ResponsibilitiesStrategic Leadership &amp; Alignment<ul><li>Lead the development and execution of United Way’s community impact strategy, aligning place-based initiatives, community grants, and advocacy with the Rise United 2030 goals.</li><li>Drive cross-functional alignment with fundraising, marketing, and operations teams to ensure mission, message, and results are connected and clear.</li><li>Champion equity-centered, outcomes-focused approaches across all initiatives.</li></ul>Grantmaking &amp; Investment Oversight<ul><li>Oversee United Way’s multi-million-dollar investment portfolio, ensuring resources are deployed effectively and transparently.</li><li>Lead the full lifecycle of the Community Impact Grant process—from RFP development to partner engagement to performance monitoring.</li><li>Advance shared measurement and continuous improvement practices with funded partners.</li></ul>Place-Based Strategy &amp; Systems Change<ul><li>Deepen and expand efforts like United for Schools, ensuring embedded support strategies are community-driven and goal-aligned.</li><li>Strengthen the integration of Communities In Schools practices with United Way’s broader strategies—ensuring site coordinators are focused on student and family support, while United Way leads resource development and system-level alignment to maximize effectiveness and avoid duplication.</li><li>Convene stakeholders across sectors to co-create neighborhood and school-based solutions.</li><li>Lead efforts to identify and remove systemic barriers that limit success for children, adults and families.</li></ul>Public Policy &amp; Advocacy<ul><li>Guide United Way’s local, state, and federal advocacy agenda.</li><li>Build relationships with public officials and civic leaders to influence systems change aligned with community needs.</li><li>Leverage coalition partnerships and data to advocate for equitable policy and investment shifts.</li></ul>Data, Learning &amp; Evaluation<ul><li>Ensure decisions are grounded in real-time data, community voice, and disaggregated analysis.</li><li>Oversee impact dashboards, learning loops, and evaluation tools that track progress and inform strategy.</li><li>Promote a culture of reflection, adaptation, and transparency.</li></ul>Team &amp; Organizational Leadership<ul><li>Lead and grow the Community Impact team, supporting leadership development, clarity of roles, and shared accountability.</li><li>Serve as a collaborative thought partner to the CEO and executive team.</li><li>Represent United Way at key community tables, funder briefings, and public events.</li></ul>QualificationsRequired:<ul><li>8–10 years of leadership experience in nonprofit, philanthropic, education, or public sector settings.</li><li>Proven ability to lead cross-sector initiatives and manage large-scale community investments.</li><li>Experience with public policy, advocacy, or systems change efforts.</li><li>Strong understanding of place-based strategies, collective impact, and equity-focused practices.</li><li>Exceptional relationship-building, communication, and facilitation skills.</li><li>Demonstrated ability to lead teams and deliver results in a complex, fast-paced environment.</li><li>Valid Driver’s License, automobile insurance, and reliable transportation required.&nbsp;</li></ul>Preferred:<ul><li>Experience working in or with school systems, government agencies, or multi-site initiatives.</li><li>Background in using data and evaluation to drive continuous improvement.</li><li>Strong public presence and comfort serving as a spokesperson.</li></ul>Why Join Us?<ul><li>Help shape the future of the Quad Cities as a region where everyone can learn, earn, and live well.</li><li>Work alongside a dynamic, mission-driven team committed to impact, innovation, and equity.</li><li>Lead some of the region’s most strategic, community-driven efforts in education, financial stability, and health.</li><li>Competitive salary and benefits package, with flexible and hybrid work options.</li></ul>How to Apply? Interested candidates should send a resume and cover letter to Karrie Abbott at <a href="mailto:kabbott@unitedwayqc.org" target="_blank">kabbott@unitedwayqc.org</a>

United Way Quad Cities

United Way of the Quad Cities Area

Chief Impact Officer

United Way of Central Indiana

Volunteer Headquarters (VHQ) Community Recruitment Contractor

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES
Summary/Objective 
	Reporting to the Director of Impact and Resource Development, this position is responsible for providing intensive case management support, individualized coaching, and navigational support to community members and community partners, to coordinate and deliver whole person care to individuals facing significant challenges and barriers. As part of the UWFM 211 team, this position works to reduce barriers to career pathways and employment, and to promote economic security and wealth creation.&nbsp; KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Conduct a whole person assessment to understand a unique situation, goals, and barriers.</li>
<li>Assist individuals to identify strengths and community support, prioritizing the most critical barriers.</li>
<li>Develop individualized plans that address identified barriers and goals.</li>
<li>Utilize resource database to find resources available to execute individual plans.</li>
<li>Assist individuals to access services to relevant resources and services that stabilize and improve their educational and wealth creation opportunities as well as their overall wellbeing.</li>
<li>Establish and maintain effective communication with all relevant stakeholders, including clients, team members, and external partners.</li>
<li>Act as a main point of contact to resource partners for caseload, addressing concerns and providing regular updates on case progress.</li>
<li>Analyze complex issues and challenges within cases and care coordination system.</li>
<li>Develop innovative solutions to address challenges and barriers on behalf of caseload and care coordination services.</li>
<li>Collaborate with cross-functional teams to overcome obstacles and achieve desired organizational and department outcomes around care coordination and reducing the racial wealth gap.</li>
<li>Continuously assess and enhance case management processes and methodologies.</li>
<li>Implement best practices to optimize case management efficiency and effectiveness. 
		&nbsp;</li>
</ul>EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Knowledge of common barriers faced by Fresno and Madera community members, specifically those from disinvested communities of color.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Empathy and the ability to build rapport with clients.</li>
<li>Strong analytical, problem-solving skills and the ability to develop creative solutions.</li>
<li>Cultural sensitivity and the ability to work with diverse populations.</li>
<li>Familiarity with community resources and support services.</li>
<li>Experience using case management software and other relevant tools.</li>
<li>Proficiency in maintaining accurate records and documentation.</li>
<li>Commitment to client-centered, strengths-based approaches.</li>
<li>Knowledge of community programs, resources, and compliance requirements.</li>
<li>Strong organizational and time-management skills.</li>
<li>Leadership and decision-making abilities.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Bachelor’s degree or equivalent experience</li>
<li>A minimum 3 experience in case management, social work, or a related field.</li>
<li>Combination of experience and education.&nbsp;</li>
<li>Current Driver’s License and verifiable automobile insurance&nbsp;</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

211 Resource Navigator

United Way of the Big Bend (UWBB) is seeking a Grant Writer who will be responsible for managing and expanding the grant funding development efforts that support advancing the United Way of the Big Bend mission.&nbsp; Primary responsibilities include researching grant opportunities, writing proposals, managing timelines, and ensuring that budget and grant reporting requirements are met.&nbsp;&nbsp;&nbsp;&nbsp;
&nbsp;UWBB serves eight counties in the Big Bend area with the mission to raise awareness, mobilize resources and find collaborative, targeted solutions for our community’s most vital concerns.&nbsp; We lead the communities we serve by engaging and connecting with others who share our commitment to help our neighbors, friends and colleagues who are living in poverty and/or struggling to make ends meet.
Schedule:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tallahassee, FL
Key Responsibilities:
<ul><li>Work with leadership to develop and implement an annual grants strategy to secure new and maintain renewable grant funding</li>
<li>Research and identify grant opportunities that align with UWBB’s mission, initiatives and impact programs</li>
<li>Conduct the full range of activities required to prepare and submit timely and compelling grant proposals/applications</li>
<li>Perform continuous grant oversight, monitoring, reporting and compliance</li>
<li>Work with Finance Team to track and report annual grant revenue on a timely basis</li>
<li>Assist Finance Team with grant financial reporting as needed for audit inquiries</li>
<li>Work closely with Community Impact staff to ensure the collection of relevant outcome data and development and measurement of performance objectives</li>
<li>Serve as primary contact for all grantors</li>
<li>Coordinate with Communications team to ensure proper recognition of grantors as applicable</li>
</ul>Applicants should:
<ul><li>Be familiar with grant research techniques, application and management processes</li>
<li>Have highly effective written and verbal communication skills</li>
<li>Have strong organizational skills and attention to detail</li>
<li>Excel at multi-tasking, meeting overlapping deadlines and deliverables</li>
<li>Be able to collaborate effectively within and outside of the organization</li>
<li>Work well both independently and as a member of team</li>
</ul>Education, Experience and Key Qualifications:
<ul><li>Bachelor’s degree in relevant field preferred or equivalent experience&nbsp;&nbsp;</li>
<li>Minimum of two years of experience in grant writing, management and reporting</li>
<li>Experience with state and federal grant application and management preferred</li>
<li>Knowledge of program evaluation methodologies and outcome measurement practices a plus</li>
<li>Experience developing and monitoring budgets a plus</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Access to reliable transportation, proof of insurance, and a valid driver’s license</li>
</ul>Work Environment:
<ul><li>Workplace culture that is family-oriented and supports teamwork and collaboration</li>
<li>Professional office setting – in-office position</li>
<li>Occasional travel within UWBB neighboring county footprint</li>
<li>Work Week:&nbsp; M-R 8:30 a.m.– 5:30 p.m., F 8:30 am-12:00 pm with some early morning, evening and weekend hours during peak times</li>
<li>Physical demands:&nbsp; Sitting or standing for extended periods of time, bending, occasional lifting, regularly moving throughout the building between floors</li>
<li>Regular use of standard office equipment</li>
</ul>Excellent Benefits:&nbsp; Health, life and LTD Insurance, retirement plan, vacation and sick leave, holiday time, half-day Fridays and one remote workday per week.
Qualified candidates should send a cover letter and resume to <a href="mailto:unitedway@uwbb.org" target="_blank">unitedway@uwbb.org</a> by February 23, 2024.&nbsp; &nbsp;
EOE/Protected Veterans/Disabled/Drug Free
The above declarations are not intended to be an “all-inclusive” list of the duties and responsibilities of the job described nor are they intended to be such a listing of the skills and abilities required to do the job.&nbsp; Rather, they are intended only to describe the general nature of the job.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way of the Big Bend Inc

United Way of the Big Bend

Grant Writer

United Way of Greater Cincinnati (UWGC) fights for the economic well-being of all people in Greater Cincinnati so our entire community can thrive – now and in the future. The Public Policy and Advocacy Manager is integral to UWGC’s policy and advocacy work across UWGC’s nine-county, three-state region. As a leading convenor and philanthropic investor, UWGC strengthens systems supporting family well-being. Through policy and advocacy, we can achieve short- and long-term wins that make systems work for families.
The Public Policy and Advocacy Manager will provide strategic leadership and daily management of efforts that advance our local, state and federal policy agenda while also building the advocacy capacity of our staff, volunteers and partners.
Key Areas of Responsibility:
<ul><li>Provide day-to-day support for staff, volunteers and partners to influence policy at national, state and local levels.</li>
<li>Track identified legislative and public policy priorities and update UWGC staff and volunteers on status changes.</li>
<li>Collaborate with the director to identify and create strategies for calls to action with UWGC constituencies.</li>
<li>Build advocacy capacity of UWGC staff, volunteers and partners through professional development, convenings and issue education.</li>
<li>Support relationships with existing and new community partners, coalition members and lawmakers.</li>
<li>Represent UWGC at coalitions, conferences, task forces and legislative meetings.</li>
<li>Use UWGC messaging and message frames to prepare action alerts, talking points and testimony, issue briefs, letters, press statements, opinion editorials, website updates, blogs, and legislative and public policy reports.</li>
<li>Stay informed of national best practices and trends and provides strategic advice about how to integrate into UWGC’s public policy and advocacy work.</li>
<li>Monitor program quality and impact and creates reports.</li>
<li>Manage projects and collaborations with internal and external stakeholders.</li>
<li>Work to grow UWGC’s advocacy network.</li>
<li>Organize and execute advocacy events and initiatives.</li>
<li>Together with the Public Policy and Advocacy Director, support the UWGC Public Policy Committee.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree and at least three years’ full-time, professional work experience with significant responsibilities. Education cannot substitute for work experience.</li>
<li>Team orientation, ambition, and a strong work ethic.</li>
<li>Willing to work weekends and evenings and travel throughout Kentucky, Ohio and Indiana as necessary.</li>
<li>Access to a car, possession of a valid driver’s license, and proof of current automobile insurance.</li>
<li>Complete and pass all background checks and security clearances.</li>
</ul>Core Competencies:
<ul><li>Believe authentically in UWGC’s work and understand the vital role that building champions for our work plays in realizing our vision.</li>
<li>Work proactively and thrive in a fast-paced, dynamic environment.</li>
<li>Successfully collaborate across teams and organizations to achieve results.</li>
<li>Have excellent written and oral communication skills and strong attention to detail.</li>
<li>Be comfortable with qualitative and quantitative data.</li>
<li>Ability to work effectively both independently and as part of a team.</li>
<li>Demonstrate a commitment to excellence and ensure positive relationships with partner organizations and constituencies.</li>
<li>Meet deadlines and show initiative in taking on new tasks and projects.</li>
<li>Seek out information, solutions to problems, and relevant opportunities.</li>
<li>Embrace technology and demonstrate proficiency in Microsoft Office (Word, Excel, PowerPoint). Familiarity with Salesforce, Asana and advocacy software (Muster, Voter Voice, or similar) is a bonus.</li>
</ul>Salary starting $60,000, plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February&nbsp;16, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/fYcx6" target="_blank">https://jobapply.page.link/fYcx6</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Public Policy and Advocacy Manager

The Senior Manager, Volunteer and Community Engagement will steer the strategic vision for volunteer engagement across the United Way organization, modernize technology and processes to increase and align community and corporate volunteer engagement efforts, and build stronger community relationships.
Key Areas of Responsibility:
Strategic Volunteer Engagement
<ul><li>Continuously assess volunteer needs with internal and external partners. Prioritize needs based on ability to scale and design experiences that will engage volunteers to meet these needs.</li>
<li>Work closely with Resource Development and Corporate Engagement team to promote and execute Fee for Service/Revenue Generation model based on custom volunteer experiences.</li>
<li>Lead volunteer engagement strategies and multi-year plans for existing and potential top corporate supporters.</li>
<li>Plan and execute multiple annual signature community volunteer initiatives that support United Way’s work, including building strategic communication and recruitment plans to meet volunteer goals. Volunteer initiatives must meet United Way criteria: leadership, alignment, measurable impact, logistical support, United Way messaging, recognition, feedback, and data capture.</li>
<li>Continuously increase and adapt knowledge of community challenges and opportunities, and United Way work to illustrate the organization’s mission through volunteer engagement experiences.</li>
</ul>Modernize Technology and Data Management
<ul><li>Serve as team liaison for the Accountability and Technology Steering Committee. Ensure team needs are represented and included in decision making processes.</li>
<li>Champion organizational technology advances: ensure team tracks all relevant data consistently and cleanly using tools and programs available.</li>
<li>Continuously assess team specific technology platforms, lead change management processes for any new technology adoption.</li>
<li>Responsible for leading annual reporting to United Way Worldwide, IRS, and other entities requiring volunteer engagement data.</li>
<li>Oversee Volunteer Management Platform (VolunteerMatch), update listings for internal and external partners, ensure current or priority listings are featured.</li>
</ul>Relationship Management
<ul><li>Establish and deepen volunteer and community relationships through 1:1 internal and external meetings that serve to enhance engagement in and support of United Way’s work.</li>
<li>Develop a diverse pool of individual volunteers; collaborate with Major Gift Officers and Individual Engagement team members to identify volunteers and engage them in meaningful opportunities.</li>
<li>Collaborate with Resource Development, Community Impact, Community Connections, and other internal teams to develop holistic volunteer and community engagement plans.</li>
<li>Serve as an ambassador for United Way during community and corporate volunteer engagement events. Frequent public speaking is expected.</li>
<li>Lead recruitment of internal volunteers for organizational community engagement events. Ensure United Way has a strong, organized, and reliable presence in the community.</li>
</ul>Leadership and Team Management
<ul><li>Lead a team of volunteer engagement professionals. Build capacity and identify synergies between volunteer and community efforts.&nbsp;</li>
<li>Provide ongoing coaching and training for Volunteer Connection team members; train cross-functional team members as needed on new volunteer products, services, and programs.</li>
<li>Develop metrics and strategic plans for meeting annual and long-term goals.</li>
<li>Develop and manage corporate and community engagement budget.</li>
<li>Ensure compliance with policies and procedures.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in a related field or equivalent experience.</li>
<li>Minimum 5-10 years of relevant professional work experience (ex. Project management, customer service, social sector, volunteer management, etc.)</li>
<li>Distinguished oral and written communication and presentation skills.</li>
<li>Strong relationship building skills and customer service focused workstyle. Ability to work with diverse groups of people required.</li>
<li>Strong business acumen</li>
<li>Successfully manages multiple programs simultaneously.</li>
<li>Works well under deadline pressure and meets timeline requirements.</li>
<li>Stays up to date on industry and regulatory trends.</li>
<li>Must be self-initiating, exercise good judgement, and able to work with minimal supervision.</li>
<li>Demonstration/evidence of superior technical skills and/or specific experience with MS products, and data systems (ex. Salesforce, Typeform, Jotform, VolunteerMatch, MS Excel, MS PowerPoint, MS Forms, MS Teams, etc.)</li>
<li>Personal transportation required.</li>
<li>Candidate must be creative and collaborative. Knowledge of customer relationship management and the social sector is desirable.</li>
<li>Personal transportation is required.</li>
</ul>CORE COMPENTENCIES:&nbsp; Strategic Planning, Achievement Oriented, Accountability to team and self, Innovation, Project Management, Leadership
WORKING CONDITIONS: 
<ul><li>Ability to lift up at least 25 pounds.</li>
<li>Local travel to events within the regional area.</li>
<li>Extended viewing of computer monitor.</li>
<li>Periodic evening and weekend event management required.</li>
</ul>Salary starting $70,000, plus competitive benefits package
Applicants should apply by&nbsp;Monday, February 12, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Qrv6d" target="_blank">https://jobapply.page.link/Qrv6d</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Senior Manager, Volunteer and Community Engagement

The 211 Care Coordinator assists residents in connecting to social service support by assessing needs and making referrals within a network of partnering organizations. The Care Coordinator will provide a broad-based human services needs assessment; make referrals within the referral platform; collect and record appropriate data on referrals; and follow up to ensure referrals are utilized and complete. The Care Coordination function is flexible and responsive to changing community needs. As such, the Coordinator’s focus may change to meet new external and United Way opportunities, initiatives, and programs to support community members.
Key Areas of Responsibility: 
<ul><li>Assist community members by assessing needs in a compassionate method and providing referrals for immediate and intermediate needs through a network of key community partners. Referrals will be made primarily through a technology platform. The Care Coordinator is responsible for tracking when partners accept or decline referrals, when agencies contact residents, and when services are provided. The Care Coordinator will be a diligent advocate, connecting County residents with organizations to meet their needs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Collect and record data on types of referrals made, demographics of residents receiving care coordination, and agency responses to referrals for use in daily and weekly statistical and activity reports. Participate with the Director of Community Connections and members of the United Way staff to assess and improve Care Coordination program operations.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree in human service or related field desired.</li>
<li>One year of work experience in human service field and previous experience in social service interviewing is desirable.</li>
<li>Listening and communication skills and writing skills.</li>
<li>Knowledge of community resources is preferred.</li>
<li>Must be able to work closely with others and foster a workable, effective and productive relationship with other staff, administration, volunteers, agencies and community members.</li>
<li>Collaborative call center office environment.</li>
<li>Remote weekend work.</li>
</ul>Salary starting at $21.50 per hour plus competitive benefits package.
Applicants should apply by&nbsp;Friday, February 2, 2024,&nbsp;via the link below:
<a href="https://jobapply.page.link/Bi2KG" target="_blank">https://jobapply.page.link/Bi2KG</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

Care Coordinator

Organizational Overview
United Way of the Mid-South is a multi-million-dollar non-profit, public charitable foundation that mobilizes financial and human resources, across 8-counties, to meet critical needs and to help ensure that hundreds of thousands of Mid-Southerners can achieve their highest potential. We support high-performing nonprofit agencies that are on the front lines fighting to decrease poverty in our community by addressing the essential building blocks for success – education, financial stability, and health – while maintaining vital safety net services in food, shelter, and safety for individuals facing crisis situations. By joining United Way of the Mid-South, you are uniting with a team that is moving the needle on poverty and making our community a place where everyone can thrive.
Position Overview 
The United Way of the Mid-South (UWMS) is seeking a well-organized and independent leader to serve as a Mobile Assistant Site Coordinator for a Free Tax Preparation/ VITA (Volunteer Income Tax Assistance) mobile tax site providing free tax preparation at various locations. Assisting with overseeing a mobile free tax site, which offers free federal and state income tax preparation for qualifying families and individuals from January - April. With the guidance of Community Impact leadership, this individual will assist in the management of a Free Tax Preparation/VITA site.
Primary Duties and Responsibilities 
<ul><li>The Mobile Assistant Site Coordinator will assist in managing a mobile tax site for the tax season, providing Free Tax preparation at various locations.&nbsp;</li>
<li>Helping to recruit, schedule and manage volunteer tax preparers for the season, ensuring all volunteers have obtained the necessary certifications.</li>
<li>Conduct Quality Reviews of returns filed by fellow volunteers.</li>
<li>Assist in site management including, maintaining confidentiality, client services, tax return review and transmission, and volunteer relations</li>
<li>Provides support and guidance to volunteer staff who prepare electronic tax returns for low and moderate-income taxpayers.</li>
<li>Responsible for the collaboration with the United Way Agency partners who will help in identifying potential clients for tax preparation.</li>
<li>Assisting with tax preparation when necessary.&nbsp;</li>
<li>Completing the Volunteer Standards of Conduct, Intake/Interview/Quality Review, Site Coordinator, advanced IRS Tax Law, HSA and Military certifications</li>
</ul><ul><li>Assisting in providing regular reports to UWMS to support IRS reporting requirements.&nbsp;</li>
</ul>Qualifications
<ul><li>A general understanding of income tax law is helpful, paid IRS-sponsored training will be provided</li>
<li>Successful completion of the IRS advanced course is required to provide quality control, support, and guidance to volunteers</li>
<li>Ability to work well in a fast-paced environment, and display a supportive and professional disposition with diverse populations</li>
<li>Experience and comfort serving clients from diverse backgrounds</li>
<li>Comfort with technology (computers, software, internet platforms, etc)</li>
<li>Self-motivated with a high degree of flexibility, creativity, and independence</li>
<li>Flexible schedule (some assignments will require weekend/evening work)</li>
<li>Possess excellent organizational, leadership, and management skills</li>
<li>Reliable transportation to drive to the tax site and transport all necessary equipment as needed.</li>
<li>Flexible schedule (some assignments will require weekend/evening work)</li>
</ul>Physical Requirements
This position requires the employee to be able to lift 30 pounds.&nbsp; The employee is regularly required to stand for long periods of time.&nbsp; The employee is frequently required to use finger and hand motion, and to reach using arms and hands.&nbsp;&nbsp; The position may also require significant walking and capability to climb stairs.&nbsp; The employee will need to have the ability to talk to and hear customers during events.&nbsp; Specific visual abilities required include close vision, distance vision, depth perception and ability to adjust focus.&nbsp; There may be additional physical requirements associated with off-site corporate or volunteer events.
WORKING CONDITIONS
United Way of the Mid-South is an equal opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law.&nbsp; This nondiscrimination policy extends to all terms, conditions and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment action.
&nbsp;United Way of the Mid-South will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. United Way of the Mid-South is committed to demonstrating diversity, equity, and inclusion in our workplace and community. We value the unique skills and contributions of each individual and believe in the power of collective leadership, accountability, and unity.
This position requires a valid Driver’s License, car insurance and reliable transportation.&nbsp; The position also requires flexible hours outside of normal business hours and some local travel to meet with partners.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
United Way Core Competencies for ALL Staff 
<ul><li>Mission-Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations.</li>
<li>Relationship-Oriented: Understands that people come before the process and is astute in cultivating and managing relationships toward a common goal.</li>
<li>Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li>
<li>Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li>
<li>Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li>
</ul>

United Way of the Mid-South

Free Tax Prep Mobile Assistant Site Coordinator

United Way of Greater Cincinnati (UWGC) is a dynamic and mission-driven organization dedicated to building a community where all people have an opportunity to thrive. We are committed to creating innovative solutions to address pressing societal challenges and drive positive change in our community.
The Director of Strategic Incubation will design, launch, and test new strategic initiatives in alignment with our organizational strategy, impact pillars, and revenue goals. Working closely with internal and external stakeholders, the Director will oversee a portfolio of incubating initiatives to ensure effective operational supports and implementation to ensure the initiatives meet the strategies, goals, and objectives of UWGC.
Key Areas of Responsibility:
Strategic Initiative Design and Planning
<ul><li>Collaborate with the Chief Strategy Officer and other key stakeholders to conceptualize and develop innovative strategic initiatives aligned to United Way’s mission and goals.</li>
<li>Develop comprehensive incubation plans for new initiatives, including project timelines, resource allocation, and key performance indicators.</li>
<li>Work closely with cross-functional teams to ensure seamless execution of incubation plans, including engaging experts in areas such as program development, finance, marketing, and technology.</li>
<li>Conduct market research and analysis to identify trends, opportunities, and potential obstacles related to new initiatives.</li>
</ul>Lead in Developing Incubation Procedures and Initiative Lifecycle
<ul><li>Lead in developing operational policies and procedures for incubating initiatives around fundraising, communications, partner vetting and adherence to United Way mission and strategy.</li>
<li>With Chief Strategy Officer, serve as an advisor to organizational leaders for incubating initiatives.</li>
<li>Oversee the vetting process for potential new initiatives to ensure they are in line with the mission and values, as well as the business model and fiscal goals of United Way.</li>
</ul>Manage Initial Lifecycle of Initiatives and Facilitate Transition
<ul><li>Oversee the testing phase of new initiatives, collecting and analyzing data to make informed decisions about scaling, pivoting, or discontinuing projects.</li>
<li>Manage budgeting and resource allocation for incubation projects and work closely with finance and resource development team to identify funding needs and potential revenue sources.</li>
<li>Build and maintain strong relationships with external partners, stakeholders, and collaborators to support successful implementation of strategic initiatives.</li>
<li>Regularly report on the progress, impact, and outcomes of incubation projects to organizational leaders and other relevant stakeholders.</li>
<li>Identify potential risks and develop mitigation strategies to ensure the success and sustainability of incubation projects.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor’s degree or equivalent, preferred.</li>
<li>At least five years proven experience in strategic planning, project management, and innovation in a nonprofit or related setting.</li>
<li>Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.</li>
<li>Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.</li>
<li>Demonstrated leadership and advisory/consultation experience.</li>
<li>Passion for and commitment to the organization's mission and values.</li>
<li>Creative and entrepreneurial mindset with a focus on driving positive social impact.</li>
<li>Demonstration of strong technical skills with MS products (PowerPoint, Word, Outlook, and Excel).</li>
<li>Occasional local travel to events within the regional area.</li>
</ul>Competencies:
<ul><li>Strategic planning</li>
<li>Project management</li>
<li>Cross-functional collaboration</li>
<li>Advisory skills</li>
<li>Relationship building</li>
<li>Procedure development</li>
</ul>Applicants should apply by&nbsp;Friday, November 17, 2023,&nbsp;via the link below:
<a href="https://jobapply.page.link/acckW" target="_blank">https://jobapply.page.link/acckW</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

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