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Position Summary&nbsp;&nbsp;The Executive Assistant supports and advances United Way’s mission of improving lives by providing professional administrative support to the Chief Community Impact Officer and the Chief Equity and Talent Officer in order to meet organizational goals in the priority areas of United to Thrive—essential needs, early childhood success, education success, economic opportunity, health and well-being with equity at the center of all of these areas as well as in talent development areas.&nbsp;&nbsp;The Executive Assistant will deliver a full range of administrative services with excellence in their customer service approach, in their delivery of work outcomes, capacity to multitask effectively and with impact, and to assist with synthesizing complex information into cohesive and visually engaging presentations, outlines, etc.&nbsp; In consultation with the two Chief Officers, this position will make key decisions about planning projects and initiatives, organizing and scheduling as well as other significant impact areas related to the work and leadership of the two Chief Officers. Utilizing a high level of confidentiality, professional discretion, and sound judgment is required to resolve problems and make recommendations for solutions and actions. Assignments can be non-routine and of a complex nature.&nbsp;&nbsp;We offer a full benefits package and a hybrid work schedule of three days in the office and two days remote after 90 calendar days of employment for this full-time position. The starting salary range is $55,000 - $62,000 depending on relevant experience. We’re committed to building an inclusive team; we invite candidates of all backgrounds to apply.&nbsp;Essential Accountabilities Include (but not limited to):&nbsp;<ul><li>Provides confidential and professional administrative support to the Chief Officers in a manner that enhances their effectiveness and efficiency within their roles.</li><li>Coordinates general administrative duties including calendars, meeting coordination, taking meeting minutes, travel arrangements, incoming and outgoing calls, correspondence and other communications in a manner that respects the confidentiality of the communication.&nbsp;</li><li>Maintains an appropriate and clear line of communication with the Chief Officers on a regularly scheduled basis to discuss upcoming presentations, meetings, projects, travel plans, mail, invitations, and other time-sensitive topics.</li><li>Uses organizational knowledge and managers’ preferences to guide decision-making and a high level of customer service.</li><li>Anticipates and identifies any issues, conflicts and challenging situations and proactively resolves them in a timely manner that aligns with the preferences of the Chief Officers.</li><li>Communicates in a timely and appropriate manner with executive volunteers and other leaders at United Way of Central Iowa.&nbsp;</li><li>Creates and enhances ad hoc reports and presentations including synthesizing and organizing relevant background material and data from both internal and external sources as needed at the direction of the Chief Officers.&nbsp;</li><li>Maintains an organized and efficient electronic and paper file management system.</li><li>Provides staff support for applicable departmental meetings, initiatives, and teams as requested. This includes distributing minutes and meeting materials via an electronic portal and file maintenance. With the approval and direction of the two Chief Officers, additional administrative support may periodically be requested for the CI Sr. Officers and HR Director.</li><li>Ensures a high level of confidentiality, professional discretion, proper handling, and safeguarding of classified, confidential, private and sensitive information and communications.&nbsp;</li><li>Assists with events and significant projects for the two Chief Officers’ departments and is available to help provide support to other departments cross-functionally if needed and approved by the two Chief Officers.&nbsp;</li><li>Collaborates cross-functionally with other staff and external committees as needed to assist with monitoring the status of relevant work projects/initiatives within the two departments to ensure timely completion.</li><li>Performs other administrative duties as assigned.&nbsp;</li><li>Aligns behavior and work with UWCI’s Code of Ethics and Organizational Values.</li></ul>&nbsp;

United Way of Central Iowa

Executive Assistant

United Way of Pennsylvania Finance and Operations Administrator&nbsp;Reports to: UWP President&nbsp;United Way of Pennsylvania supports member local United Ways across PA to be a leader and partner in building financially resilient families and thriving communities across the Commonwealth. We envision an inclusive, impactful and collaborative network of United Ways working with business, community, faith and government leaders across PA to advance equitable access to health, education and financial stability for all Pennsylvanians. UWP is most well-known for its leadership on the statewide ALICE project, to educate and advocate for households who are working but not yet earning enough to afford their basic needs. UWP’s subsidiary, PA 211,&nbsp;PA 211 is a vital lifeline for Pennsylvanians, connecting individuals and families to essential resources that enhance their well-being and strengthen communities. We are an organization dedicated to empowering people through access to critical services, fostering resilience, and promoting social equity.The Finance &amp; Operations Administrator provides day-to-day support for accounting, bookkeeping, grant administration, and office coordination for both UWP and PA 211. This position assists with accounts payable and receivable, maintains accurate financial records, supports grant tracking and reporting for state and federal grants, and ensures the office has the tools and systems needed to operate effectively. The role also serves as a key administrative contact for employee onboarding, benefits enrollments, and is a primary liaison with outside accounting and information technology service providers. The position interfaces with the boards of directors of both UWP and PA 211, to support board meeting logistics, minute-taking.&nbsp;Goals<ol><li>Ensure accurate and timely financial administration by supporting accounts payable and receivable, maintaining organized bookkeeping records, and assisting with monthly and annual financial reporting in compliance with nonprofit and funder requirements.</li><li>&nbsp;Support effective grant and contract management by tracking budgets, expenditures, and deadlines for state, federal, and fee-for-service funding, and by maintaining complete documentation to support reporting, audits, and monitoring visits.</li><li>Maintain smooth and efficient office operations by coordinating internal needs and maintaining strong working relationships with contractors such as accounting. .</li><li>Strengthen organizational compliance and accountability by maintaining accurate administrative, financial, and grant records and supporting internal controls and policies.</li><li>Provide reliable human resources administrative support by coordinating employee benefit enrollments and changes, maintaining confidential records, and serving as a knowledgeable point of contact for staff questions related to benefits.</li><li>Contribute to a collaborative and mission-driven work environment by communicating proactively, supporting team needs across departments, and continuously improving administrative and financial processes. &nbsp;</li></ol>Key ResponsibilitiesAccounting &amp; Financial Administration<ul><li>Assist with accounts payable and accounts receivable, including invoice processing, payments, deposits, and tracking</li><li>Support bookkeeping activities, including data entry, account reconciliations, and maintaining organized financial records</li><li>Work with finance leadership and/or external accountant to support monthly and annual financial close processes</li><li>Maintain documentation in compliance with nonprofit and funder requirements</li></ul>Grant &amp; Contract Management<ul><li>Play a significant role in grant administration for state, federal, and public/private contracts for services.&nbsp;</li><li>Track grant budgets, expenditures, and reporting deadlines</li><li>Assist with financial reporting for grants and fee-for-service contracts</li><li>Maintain grant files and supporting documentation for audits and monitoring visits</li></ul>Office Administration &amp; Operations<ul><li>Serve as office coordinator, ensuring day-to-day operational needs are met</li><li>Pack and ship PA 211 outreach materials as needed</li><li>Manage office supplies and coordinate purchasing to support staff and programs</li><li>Act as a primary liaison with the organization’s outside IT contractor, communicating technical issues and coordinating support</li><li>Maintain organized administrative records and internal systems in compliance with organizational document retention policies</li></ul>Human Resources &amp; Benefits Administration<ul><li>Coordinate employee benefit enrollments, changes, and terminations</li><li>Serve as a point of contact for staff questions related to benefits and enrollment processes</li><li>Maintain confidential personnel and benefits documentation</li></ul>Budgeting<ul><li>Assist the UWP management team with budget development for grant applications, fee for service projects, etc.</li><li>Assist the UWP President and the Vice President of PA 211 with annual organizational budget development</li></ul>Qualifications<ul><li>3+ years of experience in accounting or bookkeeping required, preferably in a nonprofit environment</li><li>Familiarity with grant-funded programs, including state or federal grants, strongly preferred</li><li>Experience with accounting software and spreadsheets (Quickbooks Online a plus)</li><li>Associate’s degree or equivalent experience in accounting, business administration, or a related field preferred</li><li>Excellent organizational skills, attention to detail and commitment to accuracy</li><li>Ability to manage multiple priorities and deadlines</li><li>Comfortable working independently and collaborating with a small team</li><li>Ability to interface with multiple roles including board volunteers, management team, and prospective/ new employees</li><li>Ability to maintain confidentiality</li></ul>This is a full-time position. This position is non-exempt under the FLSA. &nbsp;&nbsp;Salary and Benefits:United Way of Pennsylvania offers a competitive benefits package which includes health care, vision, dental insurance, paid time off, and a retirement plan match. UWP maintains a hybrid working environment, with a combination of office days and work from home days for most team members. The salary range for this position is $55,000 to $70,000 depending on qualifications and experience. &nbsp;To Apply:Applications will be reviewed on a rolling basis. Please email a cover letter and resume’ to <a href="mailto:info@uwp.org" target="_blank">info@uwp.org</a>.

United Way of Pennsylvania

Finance and Operations Administrator

Job Title: Finance &amp; Donor Relations Specialist Department: FinanceReports to: Senior Pledge Processor &amp; Team Lead&nbsp;Status: Hourly, Non-exempt, Full-timeSalary Classification: Level II&nbsp;Location: AlbuquerqueORGANIZATION: Headquartered in Albuquerque, United Way of North Central New Mexico (UWNCNM) serves the people of five counties: Bernalillo, Sandoval, Santa Fe, Torrance, and Valencia. Our mission is connecting people to opportunities and services to equitably improve lives and strengthen communities.UWNCNM brings together donors, businesses, nonprofits, government, and others to create better solutions to our community’s challenges. Our programs and donor dollars ensure that individuals and families in central New Mexico have the opportunity to achieve potential through education, that they are healthy and safe, are financially stable and live life with dignity.In addition, UWNCNM has a strong commitment to Diversity, Equity and Inclusion and upholds the following values:<ul><li>· We value the visible and invisible qualities that make you who you are.</li><li>· We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.</li><li>· We believe that each United Way community member, donor, volunteer, advocate, and</li><li>employee must have equal access to solving community problems.</li><li>· We strive to include diversity, equity, and inclusion practices at the center of our daily</li><li>work.</li><li>We commit to using these practices for our business and our communities.</li></ul>PURPOSE:The Finance &amp; Donor Relations Specialist ensures a high level of personalized customer service to UWNCNM’s donors and agency partners, with a strong emphasis on accurate financial stewardship, donor account management, and efficient processing of donor gifts and designations. This includes providing consistent, dependable stewardship of Tocqueville Society donor relationships and gifts, ensuring that these valued contributors receive attentive support and reliable management of their philanthropic commitments. The role further supports donor engagement, financial reporting, and compliance, contributing to the organization’s fundraising and mission-driven goals.ESSENTIAL FUNCTIONS:Administration (70%)<ul><li>· Manages all donor and Tocqueville Society members’ accounts, including accurate data entry, record keeping, and reconciliation of pledges, payments, and financial adjustments.</li><li>· Tracks, completes and manages donor and Tocqueville Society members’ financial transactions including:</li><li>· Processing designation requests, payments, payment preferences, and pledges in the donor database and other databases, and utilizes the Prospect Management tool.</li><li>· Making financial adjustments to Tocqueville donors’ Personal Philanthropy Accounts working with the donors to accurately distribute their funds.</li><li>· Managing monthly, quarterly and annual pledge billing and reminders for Tocqueville and other donors.</li><li>· Coordinating bi-monthly financial payouts for Tocqueville donors (Two via ACH and two via check).</li><li>· Preparing pending payments and letters to agencies with each payout ensuring proper recognition of all gifts.</li><li>· Reconciles adjustments to donor pledges and payments.</li><li>· Ensures accurate records of donors and Tocqueville Society members’ contact information, personal data and pledge/payment data in donor database.</li><li>· In working closely with the Major Gifts Tocqueville Officer, tracks and manages member recommitments and recruitment of new members through Prospect Management tool in donor database.</li><li>· Collaborates with Investor Relations, Finance and IT teams to establish, edit and follow donor database and finance procedures including but not limited to input, support, and development of new procedures and processes for Tocqueville Society.</li><li>· Manages the acknowledgements of all Tocqueville Society pledges and payments through personal letters and statements.</li><li>· Distributes Tocqueville donors’ quarterly giving statements and annual tax letters/statements.</li><li>· Provides customer service, updates and communications for DonorLink and AgencyLink.</li><li>· Research returned agency checks and dissolved agencies.</li><li>· Oversees Designation Management, Payout Module, and AgencyLink database.</li><li>· Regularly review and update donor management processes and procedures to ensure accuracy and completeness, proactively identifying efficiencies and implementing improvements with management approval.</li><li>· Ensure compliance with internal controls, audit requirements, and financial reporting standards.</li><li>· Prepare and distribute financial reports, donor statements, and documentation for audits and reviews.</li><li>· Contributes to the organizational shared goal of raising funds to support the mission and initiatives.</li></ul>Donor Engagement and Customer Relationship Management (Internal and External) (30%)<ul><li>· Builds relationships with donors and Tocqueville Society members through personal interaction stewardship, and timely communication, including providing turn-key service to all Tocqueville Society members by supporting their payment and designation choices, acknowledging their gifts, facilitating recognition, and supporting Investor Relations with Tocqueville special events.</li><li>· Provides top-tier customer service to all donors, volunteers and agency partners.</li><li>· Respond to all donor concerns appropriately and in a positive manner.</li><li>· Drafts and sends personalized acknowledgments, thank-you letters, and reports.</li><li>· Attends donor and Tocqueville Society events and supports donor recognition activities.</li><li>· Responds to donor inquiries regarding financial transactions, account status, and giving options</li></ul>General &amp; Team Support:<ul><li>· Participates actively in fundraising initiatives and cross-functional projects by coordinating donor and stakeholder communications, handling tasks such as fundraising pledge and payment processing, to support our organizational goals, mission and initiatives.</li><li>· Attend all staff meetings and trainings, and events as required or assigned.</li><li>· Performs other duties and special projects as assigned.</li></ul>CORE COMPETENCIES:<ul><li>· Deliver the highest level of customer service to volunteers, donors and staff.</li><li>· Demonstrate strong financial acumen, attention to detail, and knowledge of basic bookkeeping or accounting, ensuring accuracy in donor account management and financial stewardship.</li><li>· Exhibit excellent written and oral communication skills, including clear, concise, and professional correspondence and interactions with donors, volunteers, and colleagues.</li><li>· Contribute creative ideas and solutions through effective communication, events, and projects.</li><li>· Maintain a high level of organizational and interpersonal skills, managing multiple projects and deadlines while remaining flexible to changing needs.</li><li>· Work independently and collaboratively, showing initiative, self-motivation, a positive attitude, adaptability, and a commitment to team success.</li><li>· Proficiently use Microsoft Office Suite, donor management software, and online research tools to manage and analyze data, compose and prepare reports, and support decision-making.</li><li>· Demonstrate practical experience with AI and data analysis tools to enhance operational efficiency and innovation, inform strategic decisions, and drive continuous improvement.</li><li>· Proficient in internet navigation and online research using modern web browsers to gather, verify, and utilize information effectively for job-related tasks.</li><li>· Foster a welcoming and respectful workplace culture by working effectively with people from diverse backgrounds, actively committing to organizational values, and participating in team efforts to improve processes and outcomes.</li></ul>MINIMUM REQUIREMENTS:<ul><li>· Bachelor’s degree or 2 years’ experience in a financial/accounting role or administration.</li><li>· Experience in nonprofit donor stewardship, financial reporting, or accounting.</li><li>· Proficiency in all Microsoft Office products.</li><li>· Flexibility, independence, critical thinking and decision-making skills.</li><li>· The position requires a commitment to working in team settings, an understanding of internal and external customers, including staff and volunteer management.</li><li>· Excellent spelling and grammar, and good judgment.</li><li>· Ability to compile information, prepare reports and light bookkeeping.</li><li>· Effective time management, manage responsibilities independently and exercise initiative.</li></ul>Equipment Used:<ul><li>· Standard PC Office Equipment, telephone, computer, copy machine, printer, scanner, fax machine and related equipment</li><li>· Microsoft Office Suite, Outlook, Videoconferencing platforms (Zoom, Microsoft Teams, etc.), Internet and web browsers for research and information gathering.</li></ul>PHYSICAL REQUIREMENTS/WORKING CONDITIONS/DEXTERITY:UWNCNM is a hybrid workplace. This position is scheduled to work 8 hours a day, 4 days a week Tuesday through Friday. The schedule combines work-from-home on Wednesdays and Fridays, with mandatory in-person office attendance within UWNCNM’s office building required on Tuesdays and Thursdays. Due to business needs, you may occasionally be required to attend in-office days other than Tuesdays and Thursdays. The hybrid work schedule is subject to change, and you may be required to work 100% in-office at any time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>· Position is primarily in a standard office environment and requires long periods of sitting at a desk and computer to accomplish duties and to stand for limited periods of time.</li><li>· Regular attendance is required in this position.</li><li>· Must be able to operate a personal computer at an acceptable rate of speed and to view computer monitors.</li><li>· On designated in-office days, the employee must be able to perform duties within a cubicle setting, maintaining focus and productivity in an environment with varying levels of ambient noise, including conversations and other typical office sounds.</li><li>· Must have access to reliable internet when working from home.</li><li>· Must be able to work occasional early mornings, evenings and weekends including but not limited to attending a variety of meetings and events.</li><li>· Must have the flexibility to adapt schedule to meet evolving business needs as necessary.</li><li>· Must possess a valid New Mexico driver’s license and have daily access to a dependable motor vehicle with insurance to commute to work on designated in-office days, and to use to attend offsite events, meetings, and other work activities, including those specific to the job.</li><li>· Must be able to lift and/or move up to 20 pounds unassisted and occasionally lift and/or move up to 40 pounds with assistance.</li><li>· Must be able to perform the essential functions of the job with reasonable accommodation.</li></ul>SALARY RANGE: $27.00 to $31.00 per hour, hourly, non-exempt, 32 hours per week, FTE (Full Time Employee)BENEFITS:Full-time employees (FTE) are eligible for health, dental, life and long-term disability insurance, a retirement plan, flexible spending account and voluntary insurance programs. We offer a tuition reimbursement plan, volunteer time off, and generous leave time. Part-time employees (PTE) may be eligible for some of these benefits.UWNCNM supports the Americans with Disabilities Act (ADA). Please tell us if you need accommodation to perform the job's essential functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.United Way of North Central New Mexico is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome applicants with disabilities and applicants from underrepresented racial and ethnic groups.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This job description is meant only to be a guideline and may be modified at any time. UWNCNM is an At-will Employer. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.&nbsp;HOW TO APPLY:Interested applicants, or if you have additional questions, must supply a resume and cover letter to <a href="mailto:applicant@uwncnm.org" target="_blank">applicant@uwncnm.org</a> by January 25, 2026. Reference in the subject line: Application for Finance &amp; Donor Relations Specialist.

United Way of North Central New Mexico

United Way of Central New Mexico

Finance & Donor Relations Specialist Job Description

General Description: The Director of Business Development &amp; Corporate Engagement is responsible for identifying, cultivating and managing strategic relationships with corporate partners to advance United Way Broward’s mission. This role focuses on workplace campaigns, corporate philanthropy, sponsorships and new business development, while supporting innovative initiatives that deepen community impact and revenue growth.&nbsp; The Director works collaboratively with leadership and development staff to achieve fundraising goals and strengthen corporate partnerships.&nbsp;&nbsp;Essential Job Responsibilities &amp; Duties:<ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff and annual fundraising and campaign goals.</li><li>Works collaboratively with the Chief Strategy Officer (CSO) and senior management to recruit and support top community leaders serving as development committee volunteers</li><li>Provides leadership support to the CSO, senior management and development officers in securing contributions for the annual campaign, for special initiatives and for addressing the custom giving interests of corporate and individual donors.</li><li>Analyze market trends and donor data to inform strategies for corporate engagement and revenue growth.&nbsp;</li><li>Monitor and report progress toward development goals by identifying new corporate partnerships, sponsorship opportunities, and innovative funding streams aligned with the organization’s strategic priorities.</li><li>Serve as an ambassador for United Way Broward by representing the organization at public events, private meetings, and community functions to strengthen relationships and promote its mission.</li></ol>&nbsp;Other Job Duties:<ul><li>Responsible for identifying workplace campaign strategies, special revenue projects and opportunities</li><li>Works with the CSO and senior management team to develop goals and objectives for the United Way’s annual workplace campaign and develop and direct the implementation of long- and short-range plans to meet those goals and objectives.</li><li>Assumes primary staff responsibility for Development committee meetings, overseeing the activities of the committee. Works directly with the Development committee chair in the identification and recruitment of Development committee volunteers.</li><li>Educates staff, volunteers and members of the business and financial community about United Way’s annual workplace campaign</li><li>Evaluates campaign results; recommends changes, organizes and helps to develop an appropriate volunteer structure through which the community-wide support for the fundraising appeal is achieved; provides support and assistance to the volunteer leadership and development staff.</li><li>Mentor and coach a spirited and resourceful team that accepts the challenge of growing relationships and generating investments from donors.</li><li>Models and reinforces effective relationship-building and consultative skills across all levels of the team.&nbsp;</li><li>Ensure the disciplined use of Andar information system as the primary vehicle for data capture</li><li>Establish systems and tools to monitor and report development progress in reaching goals.</li><li>Participate in developing organization wide policies and procedures.</li><li>Assure the preparation of documentation and relevant reports.</li><li>Participates in relevant community task forces and/or communities as requested by the CSO.</li><li>Establish criteria, formulates projects, implements and assess program effectiveness.&nbsp;</li><li>Performs other duties as assigned by supervisor</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li></ul>&nbsp;Supervises:&nbsp;Development Officers, Campaign Associates, Temporary Staff and Volunteers.&nbsp;Education &amp; Experience:&nbsp;<ul><li>Bachelor's Degree in business administration, non-profit management, or a related field.&nbsp;</li><li>5-7 years successful experience in business development, preferably in fundraising or sales, with not less than three (3) years at a senior level of management.&nbsp;</li><li>Demonstrated success in corporate engagement and fundraising initiatives. Experience in both business and not-for-profit settings preferred.&nbsp;</li><li>Proven leadership skills, including motivating and developing staff and volunteers.</li><li>Strong interpersonal and communication skills with the ability to build and maintain relationships with companies, donors and stakeholders.&nbsp;</li><li>Excellent organizational and project management skills, including prioritization of competing demands.</li><li>Computer proficiency required in customer relationship management systems, Microsoft Office software programs, and electronic giving and information exchange.</li><li>Proficiency in sales and/or donor management software and data analysis tools required.&nbsp;</li></ul>&nbsp;Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration.&nbsp;

United Way Broward

United Way of Broward County

Director, Business Development & Corporate Engagement 

General Description:&nbsp;The Manager, Case Management is responsible for the oversight of Case Managers&nbsp;throughout the various programs Mission United, including Supportive Services for Veteran Families (SSVF), Grant and Per Diem (GPD), Shallow Subsidy (SSub) and MISSION UNITED (MU).&nbsp; The Manager, Case Management will ensure that Veteran services are delivered in accordance with current agency policies and procedures, contract requirements, and federal, state, and accreditation regulations.&nbsp;<h2>Primary&nbsp;Job&nbsp;Responsibilities&nbsp;&amp;&nbsp;Duties:</h2><ol><li>Provides leadership, coaching, supervision, training, and professional development for assigned staff.</li><li>Responsible for working with the Director, Veteran Services to ensure the provision of excellent services that promote Veteran’s ability to engage and participate in the programs.&nbsp;</li><li>Responsible for the overall supervision, training, and oversight for case management services.&nbsp;</li><li>Responsible for data analysis around all components of case management and able to make course adjustments to ensure best practices in service delivery. &nbsp;</li><li>Assist in ensuring complete program records and documentation are generated and maintained in accordance with policies and procedures and contractual and regulatory requirements.&nbsp;</li><li>Provide consultation regarding Veteran’s Individualized Program Plan from intake through discharge.</li><li>Responsible for weekly staff supervision and monthly case staffing.</li><li>Responsible for ongoing case staffing and transdisciplinary meetings.</li></ol><h2>Other&nbsp;Job Duties:</h2><ol><li>Provide on-going support/oversight to case management staff ensuring service delivery is in accordance with Council on Accreditation (COA) requirements, and are client centered and focused.&nbsp;</li><li>Responsible for the monitoring and approval of payroll for case management staff.&nbsp;</li><li>Responsible for approval of Temporary Financial Assistance for clients under the team caseload.</li><li>Establish and maintain effective, positive working relationships with the UWB/MISSION UNITED staff, as well as local and professional community agencies and resources.&nbsp;</li><li>Ensures effective client and staff meetings are conducted in accordance with agency requirements.&nbsp;</li><li>Conduct pre-service and in-service training for staff.&nbsp;</li><li>Attend and participate in all work-related meetings and training as required or needed.&nbsp;</li><li>Conduct and participate in internal audits to ensure that files are maintained and reflect quality work.</li><li>Must be willing to work flexible hours and provide ongoing and effective support to the case management program and client outcomes.</li><li>Ensures clients files are maintained up to COA and Performance Quality Improvement (PQI) standards and ready for internal and external audits.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;and&nbsp;assumes&nbsp;other&nbsp;responsibilities&nbsp;as&nbsp;assigned&nbsp;by&nbsp;supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly&nbsp;during&nbsp;timesof crisis,&nbsp;it&nbsp;is&nbsp;the&nbsp;expectation that&nbsp;all&nbsp;United&nbsp;Way&nbsp;staff&nbsp;will&nbsp;be fully engaged in the organization's crisis plan and response efforts.</li></ol>&nbsp;Supervises:&nbsp;Case Managers<h2>Education&nbsp;&amp; Experience:</h2><ul><li>Bachelor’s degree required (master’s preferred) with a Minimum of 5–7 years of progressive experience in case management, social services, or behavioral health settings, including at least 2–3 years in a supervisory or management role.</li><li>Demonstrated experience overseeing case management services for Veterans, individuals experiencing homelessness, and/or vulnerable populations. Clinical experience is a plus.</li><li>Direct experience providing supportive supervision to case management staff, including mentoring, coaching, and fostering professional growth in alignment with organizational values.&nbsp;</li><li>Effective oral and written communication skills required.</li><li>Strong&nbsp;organizational, problem solving,&nbsp;and&nbsp;people skills&nbsp;required.</li><li>Experience overseeing documentation, data collection, and compliance with agency policies, contracts, and funding requirements.&nbsp;</li><li>Proficiency&nbsp;required&nbsp;in&nbsp;Microsoft&nbsp;Office Suite (Outlook,&nbsp;Word,&nbsp;Excel,&nbsp;and&nbsp;PowerPoint) required; HMIS experience highly desirable.</li><li>Must&nbsp;possess&nbsp;a&nbsp;valid&nbsp;driver’slicense&nbsp;and&nbsp;vehicleinsurance&nbsp;or&nbsp;have&nbsp;other&nbsp;means&nbsp;to enable travel locally and non-locally, including getting to work and going to other locations during the day for meetings, etc.</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;&nbsp;</li></ul><h2>Core&nbsp;Competency&nbsp;Requirements:</h2><ul><li>Excels&nbsp;at&nbsp;customer&nbsp;service–&nbsp;Serves&nbsp;(treats)&nbsp;all&nbsp;customers&nbsp;(internal&nbsp;and&nbsp;external)&nbsp;with utmost respect and responsiveness to deepen relationships and advance UWBC’s mission.</li><li>Drives&nbsp;for&nbsp;results –&nbsp;Has&nbsp;a&nbsp;passion&nbsp;for&nbsp;innovation&nbsp;and&nbsp;risk-taking,&nbsp;meets&nbsp;and&nbsp;exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.</li><li>Commits&nbsp;to&nbsp;the&nbsp;organization&nbsp;–&nbsp;Has&nbsp;the&nbsp;responsibility&nbsp;for&nbsp;aligning&nbsp;one’sown&nbsp;behavior, leadership and commitment with the needs, priorities, goals, and culture of UWBC.</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces&nbsp;engagement&nbsp;of&nbsp;all&nbsp;people,ideas,&nbsp;and&nbsp;backgrounds,&nbsp;and&nbsp;aligns&nbsp;with&nbsp;United Way’s values.</li><li>Seizes&nbsp;learning–&nbsp;Able&nbsp;and&nbsp;willing to&nbsp;learn&nbsp;new&nbsp;skillsand&nbsp;knowledge&nbsp;and&nbsp;accept&nbsp;new challenges to further United Way’s mission.</li><li>Manages&nbsp;multipleprojects&nbsp;and&nbsp;tasks–&nbsp;Effectively&nbsp;manages&nbsp;time&nbsp;and&nbsp;resources&nbsp;to respond to emerging needs while continuing to deliver on organizational goals, objectives, and timelines, and seeks help when needed in juggling priorities.</li><li>Personifies&nbsp;teamwork–&nbsp;Demonstrates&nbsp;good&nbsp;collaboration&nbsp;and&nbsp;communication&nbsp;to&nbsp;be effective in any team setting.</li></ul>Environment&nbsp;&amp;&nbsp;Physical&nbsp;Demands:The&nbsp;environment&nbsp;is&nbsp;climatecontrolled&nbsp;(i.e.,&nbsp;heated,and air-conditioned). Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable&nbsp;accommodations&nbsp;may&nbsp;be&nbsp;made&nbsp;to&nbsp;enableindividuals with&nbsp;disabilities&nbsp;to&nbsp;perform&nbsp;the essential functions. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax, and computer.&nbsp;Demands also involve protracted concentration.

Manager, Case Management

General Description: This position provides dedicated case management to veterans and military families with low income, dual diagnosis, and homelessness related conditions in the VA’s Grant-per-Diem Transition-In-Place (GPD-TIP) Program. Case Manager works closely with MISSION UNITED, VA programs, as well as other service providers to coordinate services and ensure ongoing support of program participants as they work on income enhancement, finding permanent housing, and developing self-sufficiency.&nbsp;Primary Job Responsibilities:&nbsp;<ol><li>Perform comprehensive assessments, including biopsychosocial assessments, to identify needs and establish goals that address identified needs, stressors and problems.</li><li>Establish and maintain an intensive therapeutic relationship with the veteran, family, staff, and community programs/agencies.&nbsp;</li><li>Engage veterans and their families in the development, implementation and update of service/care/treatment plans; and facilitate referrals to appropriate treatment facilities or service providers.</li><li>Counsel veterans and/or their families to facilitate achieving service plan goals, developing life skills, and/or sustaining success and wellness; conducts activities and monitor the service environment to maximize client success and well-being.</li><li>Help clients to identify and eliminate housing barriers, identify housing goals, develop skills that increase their ability to live self-sufficiently, and obtain and maintain permanent housing after exiting the GPD-TIP program.&nbsp;</li></ol>Other Job Duties:&nbsp;<ol><li>Coordinate and consistently document in accordance with best practices and Council on Accreditation (COA) accreditation standards the clinical case management and psychosocial services.&nbsp; Will document the overall effectiveness of the case management services provided.&nbsp;</li><li>Conduct community and home visits related to client needs; Provides follow-up and monitors service delivery and care environments.&nbsp;</li><li>Conduct weekly phone calls to clients to monitor progress.</li><li>Stay abreast&nbsp;of&nbsp;community resources and procedures for referring clients to appropriate resources</li><li>Acts as an advocate helping veterans and their families with needs and solutions to achieve independent living and reach their highest level of recovery.</li><li>Provide crisis prevention, intervention, and supportive counseling, as needed.&nbsp;</li><li>Perform other duties and assume other responsibilities as assigned by supervisor.</li><li>Due to the leadership role United Way is called upon to play in the community, particularly during times of crisis, it is the expectation that all United Way staff will be fully engaged in the organization's crisis plan and response efforts.</li><li>Schedule the Veteran Administration inspection with the GPD Liaison of the identified unit for the veteran client and follow up with issues identified at the inspection.</li><li>Participate in at least one (1) community outreach event annually.</li><li>Complete required check requests associated with veteran housing expenses i.e. rent, utilities, and furniture.</li><li>Compile the necessary paperwork associated with the lease agreement for inspected and approved apartment.</li></ol>Supervises:&nbsp;This position has no supervisory responsibilities.Education &amp; Experience:&nbsp;<ul><li>Bachelors’ degree with major course work in social work, mental health or other field closely related.</li><li>At least three (3) years of experience in general interviewing practices and/or techniques, counseling, social case/service work (including crisis prevention and intervention) or community resource referral, or closely related work with preferred experience working with persons with mental health conditions.&nbsp;</li><li>Knowledge of evidence-based practices, biopsychosocial assessments processes, treatment planning, outcome measurement and quality management.&nbsp;</li><li>Direct experience working with low income, homeless population, veterans, military families and/or service members strongly preferred.</li><li>Experience maintaining accurate and timely case documentation, assessments, and case notes in compliance with agency and funding requirements.</li><li>Ability to communicate effectively with a diverse audience.&nbsp;</li><li>Experience with Microsoft Office Suite to include MS Word, Excel, Outlook and PowerPoint.</li><li>Ability to work flexible schedules, including on-call responsibilities during evenings, weekends, and holidays, as needed to support client crises.</li><li>Strong desire to help others in need. Must be self-motivated, compassionate, have a positive attitude and determined to advocate for the rights and needs and vulnerable people in our community.&nbsp;&nbsp;</li></ul>Core Competency Requirements:<ul><li>Excels at customer service&nbsp;– Serves (treats) all customers (internal and external) with utmost respect and responsiveness in order to deepen relationships and advance UWBC’s mission.&nbsp;</li><li>Drives for results&nbsp;– Has a passion for innovation and risk-taking, meets and exceeds qualitative and quantitative goals in a thoughtful and time-driven manner.&nbsp;</li><li>Commits to the organization&nbsp;– Has the responsibility for aligning one’s own behavior, leadership and commitment with the needs, priorities, goals and culture of UWBC.&nbsp;</li><li>Embraces diversity and inclusion&nbsp;– Creates an atmosphere that respects and embraces engagement of all people, ideas and backgrounds and aligns with United Way’s values.&nbsp;</li><li>Seizes learning –&nbsp;Able and willing to learn new skills and knowledge and accept new challenges to further United Way’s mission.&nbsp;</li><li>Manages multiple projects and tasks&nbsp;– Effectively manages time and resources to respond to emerging needs while continuing to deliver on organizational goals, objectives and timelines, and seeks help when needed in juggling priorities.&nbsp;</li><li>Personifies teamwork&nbsp;– Demonstrates good collaboration and communication to be effective in any team setting.</li></ul>Environment &amp; Physical Demands:&nbsp;The environment is climate controlled (i.e., heated and air-conditioned).&nbsp; Lighting is adequate through overhead lighting as well as windows and blinds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; The employee will also work in a public service delivery environment. Hectic situations can occur in public areas and other facilities characteristic to working with the homeless community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene.&nbsp; &nbsp;Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, regular use of the telephone, copier, fax and computer.&nbsp; Demands also involve protracted concentration. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;

Case Manager 

Overview:&nbsp;Do you want to help meet the tangible needs of local nonprofits? Thrive on building relationships with a variety of audiences? Enjoy working in a fast-paced, active role? If so, apply to join the United Way team as a full-time GIV Warehouse Associate. In this role, you will assist with the daily operation of our&nbsp;<a href="https://unitedwayplains.org/give-items-of-value/" target="_blank">Give Items of Value</a>&nbsp;(GIV) warehouse. The GIV program accepts in-kind donations from local companies and national retailers that are available to nonprofits for free. Donations range from office furniture and supplies to housewares, hygiene items, holiday décor and much more. Last year, 280 nonprofits visited GIV and obtained over $3 million worth of free goods, which helped lower their overhead expenses and funnel more financial resources into programming to meet the needs of their clients.&nbsp;Key Responsibilities:<ul><li>Maintain a clean, organized, and safe warehouse environment, following all safety protocols.&nbsp;</li><li>Communicate effectively and positively with not-for-profit agencies, volunteers, and local donors; build strong relationships.&nbsp;</li><li>Regularly consolidate, refill, and adjust locations of merchandise in the warehouse.</li><li>Support warehouse staff with volunteer groups, donation pick-ups, and duties needed for accurate inventory control.</li><li>Perform outbound counts for the items being obtained by the non-profit agencies.</li><li>Assist with various other tasks necessary to ensure GIV program is successful and impactful.&nbsp;</li></ul>Requirements and Qualifications:<ul><li>Full-time, primarily Monday-Friday during normal business hours; however, some flexibility is required to occasionally be available early mornings, evenings or weekends</li><li>Position is carried out primarily in a warehouse environment.&nbsp; Extended period of standing is required, along with ability to lift up to 60 pounds. The work environment will include exposure to hot temperatures during summer months.</li><li>Prior warehouse job experience of at least 1 year is preferred</li><li>Excellent customer service skills</li><li>Ability to operate a box-truck, pallet jack, and forklift safely and efficiently.</li><li>Must be OSHA-10 and forklift certified.&nbsp; Training for certification will be provided if needed.</li><li>Excellent driving record&nbsp;</li><li>Proficiency using computers, including MS Office, the Internet, and previous experience working with inventory management systems</li><li>Strong written and oral communication skills</li><li>Strong relationship and team-building skills</li><li>Proven critical thinking skills; ability to identify and resolve issues related to inventory or warehouse operations.</li><li>Able to manage multiple projects simultaneously while maintaining a very strong attention to detail</li><li>Capable of working effectively with limited supervision</li><li>Growth mindset</li><li>Self-motivated with a very strong work ethic</li></ul>Core Competencies for all United Way Professionals:<ul><li>Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency should drive their performance and professional motivations.</li><li>Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.</li><li>Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.</li><li>Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.</li><li>Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.</li></ul>How to Apply:&nbsp;Submit your cover letter and resume via email to:&nbsp;<a href="mailto:careers@unitedwayplains.org" target="_blank">careers@unitedwayplains.org</a> with “GIV Warehouse Associate” in the subject line.More information about the United Way of the Plains can be found at&nbsp;<a href="https://unitedwayplains.org/" target="_blank">https://unitedwayplains.org/</a>&nbsp;

Warehouse Associate

ORGANIZATION OVERVIEW
About United Way Fresno and Madera Counties&nbsp;
United Way Fresno and Madera Counties (United Way) is on a mission to mobilize the collective power of community to&nbsp;advance lasting solutions and measurable change&nbsp;for the most urgent issues our neighbors face,&nbsp;particularly focusing on addressing the racial&nbsp;wealth gap for working families. We believe everyone deserves an opportunity to achieve the building blocks of a good life — a quality education, financial stability, and good health — and that expanding this opportunity is both a core objective and a key strategy to fulfilling our mission. We work with hundreds of individuals and organizations that share a vision for what is possible when we UNITE our efforts.
OVERVIEW OF RESPONSIBILITIES 
	Reporting to the Interim VP of Operations and Administration, this position is responsible for the physical and digital infrastructure at United Way, including maintenance and security of the property, management of tenants, and oversight of information technology vendors and systems. Building and parking lot are owned by United Way and include office space for United Way staff and tenants, community event spaces, and warehouse space. This position supervises the Office Manager and the Facilities Coordinator.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Duties &amp; Responsibilities
<ul><li>Ensure United Way’s physical property, telecommunications systems, and information technology are well-maintained and meet the needs of staff, tenants, and community members.</li>
<li>Proactively ensure ongoing maintenance and security of building and parking lot. Maintain prioritized list of maintenance needs. Ensure that items are assigned and completed in a timely and cost-effective manner, and communicated to appropriate stakeholders.</li>
<li>Provide oversight to community spaces and warehouse, creating and reinforcing guidelines for use so that all users can keep the spaces organized and ready for use at all times.</li>
<li>Manage processes and policies related to building tenants (long term contract as well as event groups), with the goal of a fully-leased property.</li>
<li>Oversee procurement and vendor relationships related to building maintenance and security as well as telecom services and information technology. Assess vendors and systems regularly to ensure alignment with UW’s needs. Regular vendors include, but are not limited to, janitorial, security, and IT support.</li>
<li>Manage budget for facilities and technology equipment purchase, maintenance, and contracts. Ensure timely processing of all relevant receivables and payables.</li>
<li>Maintain availability to staff for basic IT support such as troubleshooting equipment, and determining appropriate vendor for escalation as needed.</li>
<li>Manage the renewal of relevant property and liability insurances; report and track claims as needed.</li>
<li>Maintain good working relationship with relevant licensing and government agencies.</li>
</ul>Supervisory Responsibility
This position will oversee two internal staff as well as external IT, security, janitorial and vendor contracts.
Physical Demands
At times, this position may include periods of extended physical activity such as walking, climbing, stooping, kneeling, and bending to inspect all aspects of the property, including technology equipment. Position at times requires the ability to lift up to approximately 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/REQUIREMENTS
Knowledge, Skills and Expertise
<ul><li>Facilities management skills: ability to assess and complete basic maintenance, building, and repair tasks; knowledge of equipment, supplies, and materials used in commercial property maintenance; general understanding of plumbing, HVAC, electrical, security, etc.</li>
<li>IT skills: knowledge and understanding of standard office hardware and software systems; ability to troubleshoot hardware and software; experience with software and IT support vendors; ability to support users and suggest appropriate steps for resolution.</li>
<li>Ability to manage vendors, contracts, and budgets.</li>
<li>Ability to exercise good judgment, manage time effectively to solve problems and take initiative, assign tasks and projects to appropriate parties, and respond appropriately to changing circumstances and priorities.</li>
<li>Ability to develop and maintain relationships with multiple internal and external individuals.</li>
<li>Detail-oriented with strong organizational skills.</li>
<li>Strong computer skills including Microsoft Office and cloud-based systems.</li>
<li>Fluency in English required, with strong written and oral communication skills.</li>
<li>Ability to multitask and work under tight deadlines in a fast-paced office environment.</li>
<li>Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.</li>
<li>Preferred but not required is experience managing tenants within a commercial office building.</li>
<li>Understanding of and commitment to the mission, vision, and goals of United Way.</li>
</ul>Education and/or Experience
<ul><li>Associate degree or equivalent from two-year college or technical school.</li>
<li>A minimum of 5 years relevant facilities experience with at least 1 year IT support experience.</li>
<li>Combination of experience and education.</li>
<li>Supervisory experience is strongly preferred.</li>
</ul>UNITED WAY CORE COMPETENCIES FOR ALL STAFF 
	●&nbsp;&nbsp; &nbsp;Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.&nbsp; This drives their performance and professional motivations. 
	●&nbsp;&nbsp; &nbsp;Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 
	●&nbsp;&nbsp; &nbsp;Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 
	●&nbsp;&nbsp; &nbsp;Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 
	●&nbsp;&nbsp; &nbsp;Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

United Way Fresno and Madera Counties

Fresno and Madera Counties

Director of Facilities and IT

United Way of Greater Cincinnati (UWGC) has an immediate opening for Senior Program Manager who will play a pivotal role in driving and managing cross-functional initiatives to further our mission. You will be responsible for overseeing the successful delivery of projects, assessing capacity issues, and improving processes across the organization.
Key Areas of Responsibility:
Drive and Manage Cross-Functional Deliverables:
<ul><li>Lead and facilitate cross-functional teams to ensure the successful planning, execution, and delivery of projects and programs.</li>
<li>Collaborate with team members and stakeholders to identify project goals, objectives, and key performance indicators (KPIs).</li>
<li>Develop and maintain project plans, timelines, and regularly communicate progress to stakeholders.</li>
</ul>Risk Management:
<ul><li>Identify potential risks and issues related to project delivery and capacity constraints.</li>
<li>Develop and implement risk mitigation strategies to ensure successful project outcomes.</li>
</ul>Evaluate Capacity Issues:
<ul><li>Assess the organization's capacity and resource allocation to ensure efficient project execution.</li>
<li>Identify potential resource gaps or bottlenecks and work with leadership to address them.</li>
<li>Develop strategies to optimize resource allocation.</li>
</ul>Identification of Process Issues/Breakdowns and Development of New SOPs:
<ul><li>Analyze existing processes and workflows to identify areas of inefficiency, bottlenecks, or breakdowns.</li>
<li>Collaborate with teams to develop and implement new standard operating procedures (SOPs) and best practices to streamline operations.</li>
<li>Continuously monitor and evaluate the effectiveness of new SOPs, making improvements as necessary.</li>
</ul>Stakeholder Engagement and Communication:
<ul><li>Build and maintain strong relationships with key stakeholders, including staff, volunteers, donors, and external partners, when applicable.</li>
<li>Provide regular updates to leadership and stakeholders on project status, risks, and opportunities.</li>
<li>Foster a culture of transparency, collaboration, and accountability within the organization.</li>
</ul>Minimum Qualifications:
<ul><li>Bachelor's degree in a relevant field.</li>
<li>Minimum of 7 plus years of proven experience in program management, business operations, or a related role.</li>
<li>Demonstrated proficiency in Microsoft Office/Teams; SCRM experience preferred.</li>
<li>Excellent leadership and team management skills.</li>
<li>Exceptional problem-solving and analytical abilities.</li>
<li>Effective communication and interpersonal skills.</li>
<li>Ability to work independently and collaboratively.</li>
<li>Proficiency in project management tools and practices.</li>
</ul>DESIRED COMPETENCIES:
<ul><li>Innovative thinker with a track record of translating strategic thinking into inclusive actions plans and results.</li>
<li>Highly organized and effective in executing against cross functional initiatives.</li>
<li>Ability to build relationships across the organization and leverage relationships to drive achievement of organizational goals.</li>
<li>Excellent judgment and creative problem-solving skills, makes decisions based on accurate and timely data driven analysis.</li>
<li>Proven experience and ability to lead, direct, coach and mentor teams in collaborative partnering to achieve goals.</li>
<li>Excellent writing, editing, verbal, analytical and presentation skills.</li>
<li>High level of integrity and dependability with a strong sense of urgency and results-orientation.</li>
</ul>WORKING CONDITIONS:
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Extended viewing of computer monitors.</li>
<li>Occasional local travel to events within the regional area and nationally.</li>
</ul>Salary starting $75,000 annually plus competitive benefits package.
Applicants should apply by Thursday, October 12, 2023, via the link below:
<a href="https://jobapply.page.link/axFfP" target="_blank">https://jobapply.page.link/axFfP</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

United Way of Greater Cincinnati

Senior Program Manager

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Front Desk and Meeting Coordinator to perform a wide range of administrative and interpersonal duties of a highly responsible and complex nature. Serves as a liaison with others within and outside the organization regarding events, purchasing, personnel, facilities, information technology, and operations. Also serves as the front desk administrative assistant who coordinates and supports convening meetings held at the UWGC.
Key Areas of Responsibility:
<ul><li>Answers, screens, and directs incoming calls. Greets, directs and escorts internal and external guests, donors, and volunteers, fielding questions and inquiries.</li>
<li>Coordinates and supports convening center meetings for internal and external groups who use our facilities. This includes coordinating and scheduling meetings, obtaining required usage agreements, greeting attendees for meetings, assistance with technology usage in the facility, room setup, catering support, billing support, and coordination with ATS and facilities on equipment repairs.</li>
<li>Trains and introduces new employees and volunteers to the convening center systems and processes of UWGC.</li>
<li>Sorts and distributes incoming mail as well as prepares outgoing mail and other correspondence. Responds to incoming mail and other materials not requiring the attention of the manager(s) supported.</li>
<li>Coordinates with Property Services and Community Engagement on larger deliveries and donation drives.</li>
<li>Provides optimum support to assigned departments by remaining aware of departmental goals, providing ongoing communication, and organizing priorities to meet deadlines.</li>
<li>Coordinates schedules and arranges meetings through several calendars, reserving and preparing facilities as needed and overall coordination and execution for both UWGC and building tenants.</li>
<li>Supports department personnel by assisting with copying, faxing, filing, mailing, typing and proofreading letters and reports and other tasks of a similar nature.</li>
<li>Help communicate with vendors to obtain bids and quotes for services to be provided to UWGC.</li>
<li>Assist with timely payment of incoming property-related invoices by submitting for manager approval and providing documentation to AP department.</li>
<li>Coordinates office supply purchases for the organization and maintains the storage room to ensure that office supplies remain in stock and are organized efficiently.</li>
</ul>Job Relationships With: Collaborates with team members at all levels of the UWGC organization, UWGC Board members and volunteers, external partners, and UWGC tenants.
Minimum Qualifications:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul><li>High school graduate or its equivalent; some business school or college training with a major in secretarial science is preferable.</li>
<li>Two years previous office or front desk experience preferred.</li>
<li>Demonstrated proficiency with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint and MS Teams) is required.</li>
<li>Work requires typing, editing, and proofing general business correspondence and preparing reports.</li>
<li>Position requires excellent organizational, and strong interpersonal and communication skills.</li>
<li>Ability to lift 20 pounds is required.</li>
<li>Extended viewing of computer monitor.</li>
<li>Position hours – workday is 8 hours typically between 8:00 a.m. – 5:00 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.</li>
</ul>COMPETENCIES: Communication Skills, Relationship Building, Technologically Proficient, Professional Appearance, Friendly and Engaging
Salary starting $20.00 per hour plus competitive benefits package.
Applicants should apply by Friday, September 1, 2023, via the link below:
<a href="https://jobapply.page.link/4Exv2" target="_blank">https://jobapply.page.link/4Exv2</a>
UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion

10 Administration / Customer Service Jobs