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At United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.&nbsp;Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability. &nbsp;&nbsp;Job Summary:The IT Project Manager is responsible for managing the planning and implementation of IT and organization-wide projects, leading improvement and change across business processes, applications, and staff teams. Projects vary in scale, ranging from straight-forward and contained to complex and large scale. With United Way’s focus on racial equity, this position contributes to the organizational strategy of strengthening organizational culture by investing in people and systems, improving the employee experience, and developing a culture of trust and accountability. A well-positioned candidate balances their strong project management and business analysis skills with excellent people skills and an approach rooted in racial equity.Under minimal supervision, the IT Project Manager uses good judgment, skills and experience to direct projects and ensure they are delivered within scope, budget, and in a timely manner, meeting or exceeding the goals of the project. The Project Manager learns and understands United Way’s internal business and applies knowledge of the global business and technology environments to yield the most successful possible outcome for the organization’s project portfolio.&nbsp;With a significant focus on procurement, the IT Project Manager must apply strong business analysis skills to elicit key information from stakeholders, clarify requirements, and assess processes. This includes being comfortable working with and analyzing data. The role requires the ability to translate findings into clear, actionable formats, such as workflows and requirement documents, that support vendor and stakeholder understanding. In addition, the IT Project Manager must be able to quickly learn and understand new technologies, evaluate and compare vendor solutions, and provide insights that guide procurement and implementation decisions and execution.&nbsp;Along with the IT Leadership Team, the IT Project Manager partners across departments to negotiate and agree upon the organization’s annual IT project commitments. The IT Project Manager manages the United Way IT Project Portfolio, such that it is right sized according to the available resources and shifting priorities of the organization.This position will remain open until filled; however, priority consideration will be given to applications submitted within the first two weeks. We encourage interested candidates to apply early. &nbsp;Compensation:<ul><li>The pay range for this job is $80,750 - $85,000/annually.</li><li>Medical, dental, vision and life insurance</li><li>32 days of PTO (including holidays)</li><li>403(b) retirement savings plan</li><li>Subsidized Transit Pass (Orca Card)</li></ul>Essential Duties:<ul><li>Manages the United Way IT Project Portfolio.&nbsp;</li><li>Contributes to annual planning, setting the IT project commitments for the coming year.&nbsp;</li><li>Manages the IT project request process including a clear, well-communicated path for staff to request projects and stay informed of their status.</li><li>Applies current project management industry best practices in support of quality, consistency, and effectiveness (e.g., PMI, Agile, Waterfall).</li><li>Provides tactical and team leadership throughout project lifecycle.</li><li>Strategizes and executes change management.&nbsp;</li><li>Understands and stays informed of current and future business technologies; does cost/benefit analysis and leads evaluation of solutions for software selection.</li><li>Elicits key information from stakeholders and vendors, performs data analysis, and documents business requirements and other helpful data visualizations that support business analysis and decision making.</li><li>Acquires goods (software) and services (vendor) through a fair and thorough bidding process, including racial equity survey and possible RFP; negotiates contracts to United Way’s advantage; onboards and strategically manages vendor to optimize outcome for United Way, focusing on cost, schedule, and project deliverables.</li><li>Plans projects, developing all guiding artifacts such as project charter, business requirements, detailed project plan, risk/issues log, and scope of work.</li><li>Manages and controls projects by monitoring, tracking progress, and guiding the project through to completion; identifies and captures project specific decisions, risks and issues; minimizes impact on project delivery.</li><li>Successfully establishes and maintains relationships with project team members, product owner, project sponsor, and all stakeholders, including third parties/vendors, establishing effective communication, including status reporting, risk and issue management, consensus building, and holding individuals accountable for deliverables.</li><li>Creates user acceptance testing plans and manages testing process during project execution, ensuring that all participants’ time is well-used in support of desired results.</li><li>With support of the IT Team, facilitates any necessary training curriculum design resulting from application implementation and business process change.</li><li>Evaluates and measures project performance in support of United Way’s culture of learning and improvement; executes project closure, transitioning project to regular business operations.</li><li>Performs other duties as assigned.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Proven experience in formal project management and change management methodologies (PMI, Agile, Waterfall, etc.) for successful project delivery across the full project lifecycle, including estimating effort and managing scope, requirements, quality, time, risks and communications.&nbsp;</li><li>Ability to manage software procurement.</li><li>Understands the business benefits of the project and the linkage between project/program goals and organizational strategy and objectives.</li><li>Demonstrated ability to perform business systems analysis.</li><li>Intermediate to advanced knowledge of organization and processes, information systems, and computer software applications. &nbsp; &nbsp; &nbsp; &nbsp;</li><li>Demonstrated ability to adapt to constantly changing circumstances and needs.&nbsp;</li><li>Proven collaboration and relationship-building skills, seeking the opinion of others to reach creative solutions.</li><li>Demonstrated ability to collaborate across work teams and to work effectively with a diverse customer base; includes racial equity training and experience.</li><li>Adept in oral and written communication techniques, channels and applications.</li><li>Fluent in decision and concept framing techniques.</li><li>Demonstrated ability to perform basic data analysis.</li><li>Lived experience and/or demonstrated professional skills working within a diverse work environment.</li><li>Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.</li></ul>Education and/or Experience:Bachelor’s degree, or equivalent, in business administration, project management or related field; at least 5 years’ experience working in project management; business analysis experience; Project Management Professional (PMP) certification; procurement experience; and strong O365 skills required.Additional Information:United Way of King County is an exceptional workplace that can provide you with:<ul><li>Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Ongoing collaboration with diverse staff and other constituents</li><li>A desirable culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunities to help solve the community's toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Many other benefits that we are happy to discuss with you.</li></ul>Application Procedures:Please click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;source=CC2&amp;lang=en_US&amp;selectedMenuKey=CareerCenter&amp;jobId=581748" target="_blank">here</a> to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application. &nbsp;***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. &nbsp;Click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;source=CC2&amp;lang=en_US&amp;selectedMenuKey=CareerCenter&amp;jobId=581748" target="_blank">here</a> to access the Career Center to apply.***

United Way of King County

IT Project Manager

Salary Range: $30.08 To $30.08 HourlyAt United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.&nbsp;Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability. &nbsp;&nbsp; &nbsp;Job Summary:The CST Administrative Coordinator supports the work of the Community Services Team (CST) and contributes to an efficient and effective environment in accomplishing team goals and objectives. This position is responsible for providing program, meeting/event and logistical support, maintaining documents and data, supporting the production of grants and contracts, preparing contract and invoice payments, and executing other administrative tasks as assigned.&nbsp;This position will remain open until filled; however, priority consideration will be given to applications submitted within the first two weeks. We encourage interested candidates to apply early.&nbsp; &nbsp;Compensation:<ul><li>The compensation for this position is $30.08 per hour.&nbsp;</li><li>Medical, dental, vision and life insurance</li><li>32 days of PTO (including holidays)</li><li>403(b) retirement savings plan</li><li>Subsidized Transit Pass (Orca Card) &nbsp;</li></ul>Essential Duties:<ul><li>Provides administrative agency, program, and data management support.</li><li>Processes agency contracts, service grants and stipends using Data Management Center (DMC), e-CImpact, Mission CRM (MCRM), PowerApps and/or Adobe Acrobat (or similar electronic agreement tool).</li><li>Assists with grantee reporting requirements, including setting up online reporting forms, compiling outcome &amp; data reports, and ensuring that information on agency portals are kept up to date.&nbsp;</li><li>Provides timely responses to email in the customer service and CST mailboxes, as well as other public folders.</li><li>Provides administrative and logistical support at meetings, trainings, events, and/or convenings, including securing venue, vendors &amp; catering, managing registration, conducting training, and purchasing supplies.</li><li>Processes invoices and expense reimbursements, reconciles monthly credit card billing, organizes receipts, and obtains signatures for timely submission to accounting.</li><li>Proofreads and applies editorial judgment to contracts, letters, emails, forms, reports, etc., as requested.&nbsp;</li><li>Tracks, prepares, updates, and verifies committee lists, meeting schedules, miscellaneous forms, and charts. Maintains contact and volunteer information in MCRM.</li><li>Supports team in strengthening and refining policies and processes to increase clarity and efficiency. Includes creating and/or updating process documents for all tasks.</li><li>Supports programs in maintaining and organizing SharePoint sites and CST’s UNet pages, as well as various landing pages.</li><li>Staff members on this team are assigned specific projects and/or programs to support. Assignments may be reallocated to meet the department’s needs and deliverables so cross training is a critical component for all.</li><li>Requires some local travel and some early morning and evening meetings. &nbsp; Must be able to transport supplies, materials and refreshments, as needed.</li><li>Performs other duties as assigned. &nbsp;</li></ul>Knowledge, Skills, and Abilities:<ul><li>Demonstrated ability to handle pressure with attention to detail and the ability to work cooperatively and collaboratively with peers and lead staff in a team environment.</li><li>Proven ability to organize with strong time management skills.</li><li>Demonstrated ability to be proactive and initiate follow-up for required information or direction.</li><li>Demonstrated ability to work with frequent interruptions and easily move between tasks while being flexible and adaptable to a changing work environment.</li><li>Demonstrated ability to work collaboratively with peers and lead staff using strong customer service skills.</li><li>Proven strong written and verbal communication skills, with excellent command of grammar, business English, punctuation, spelling and sentence structure; and demonstrated proofreading skills with good editorial judgment.</li><li>Intermediate proficiency in Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook), and survey/data management software (i.e., SharePoint, CRM, Survey Monkey), as well as various event management and conference technology tools (i.e., MS Teams, Zoom, LogMeIn). Adobe Acrobat Pro experience preferred.&nbsp;</li><li>Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.</li><li>Lived experience and/or demonstrated professional skills working within a diverse work environment. &nbsp; &nbsp;</li></ul>Education and/or Experience:Associate degree, or equivalent experience in social work, administration, and related field. At least three years’ administrative office experience required.&nbsp; &nbsp;Additional Information:United Way of King County is an exceptional workplace that can provide you with:<ul><li>Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Ongoing collaboration with diverse staff and other constituents</li><li>A desirable culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunities to help solve the community's toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Many other benefits that we are happy to discuss with you. &nbsp;</li></ul>Application Procedures:Please click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=581741&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application. &nbsp;***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. &nbsp;Click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=581741&amp;source=CC2&amp;lang=en_US" target="_blank">here</a> to access the Career Center to apply.***

Administrative Coordinator, CST

ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. &nbsp;JOB SUMMARY The Program Coach for Strong Families Strong Forces (SFSF) is responsible for delivering the SFSF curriculum through direct services to eligible families as part of the Service Members, Veterans, and Families (SMVF) grant awarded from Texas Health and Human Services Commission's Family Support Services (HHSC FSS). The SFSF curriculum is a structured, evidence-based program designed to improve family communication, connection and parenting skills. This role plays a vital part in promoting family resiliency and strengthening protective factors in military-connected households with children 0-17. The Program Coach facilitates these sessions using a strengths-based, culturally competent, and trauma-informed approach, often through a combination of in-person and virtual formats, depending on the needs of the families.The ideal candidate for this role is self-directed, holds a current DoD ID card and has lived experience as part of a military family, providing valuable insight into the unique strengths and challenges faced by military-connected households. They possess strong relationship-building and communication skills, particularly in engaging with military leadership and community partners. The candidate must be adaptable and willing to work flexible hours, including evenings or weekends, to accommodate family schedules or to participate in occasional outreach events that support program visibility and engagement.UWSA successfully manages multiple state grants, which provides program funding including pay and benefits for team members involved in servicing those grants. This position is grant funded, thus continued employment is contingent upon awarded grant funding. UWSA applies for Grants that align with the community impact work it facilitates and provides. Grants are awarded for a fixed duration (typically 3 to 5 years) but are generally renewable. &nbsp;PRIMARY DUTIES AND RESPONSIBILITES •&nbsp;&nbsp;&nbsp;&nbsp;Responsible for coordinating and executing the objectives of the Strong Families Strong Forces program. •&nbsp;&nbsp;&nbsp;&nbsp;Develop and implement a strategic outreach and recruitment plan targeting military families with children ages 0 to 17. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct client intakes and program enrollments while maintaining accurate and timely documentation in the client tracking system. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate SFSF curriculum sessions in-home, virtually, or in group settings, engaging both parents and children in a trauma-informed and strengths-based approach. •&nbsp;&nbsp;&nbsp;&nbsp;Maintain regular communication with enrolled families to support engagement and successful program completion. •&nbsp;&nbsp;&nbsp;&nbsp;Assess families for additional needs and connect them with appropriate resources and referrals as necessary. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with the SMVF Director to support the development and execution of a family engagement calendar to promote program retention. •&nbsp;&nbsp;&nbsp;&nbsp;Identify and establish relationships with community and military partners to support referrals and outreach efforts. •&nbsp;&nbsp;&nbsp;&nbsp;Represent the SFSF program at community meetings, military events, and outreach activities to raise awareness and build trust with military families. •&nbsp;&nbsp;&nbsp;&nbsp;Deliver presentations about the SFSF program to internal staff, donors, community stakeholders, and military leadership. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in cross-agency collaboration efforts, including the ReadyKidSA Coalition, to support shared goals and referrals across the SMVF network. •&nbsp;&nbsp;&nbsp;&nbsp;Submit program updates, family success stories, and performance metrics to the SMVF Director on a regular basis. •&nbsp;&nbsp;&nbsp;&nbsp;Work with the UWSA marketing team to support development of outreach materials, social media content, and promotional items. •&nbsp;&nbsp;&nbsp;&nbsp;Assist the Grant Director in ensuring program activities are aligned with grant expectations and compliant with reporting requirements. •&nbsp;&nbsp;&nbsp;&nbsp;Perform other duties as assigned in support of the mission and goals of the Service Members, Veterans, and Families. &nbsp;EDUCATION AND EXPERIENCE •&nbsp;&nbsp;&nbsp;&nbsp;DoD ID card holder •&nbsp;&nbsp;&nbsp;&nbsp;Associate’s degree - required; bachelor’s degree – preferred in Social Science, Education, or other related field of study. •&nbsp;&nbsp;&nbsp;&nbsp;Two years or more experience in social service or resource referrals. •&nbsp;&nbsp;&nbsp;&nbsp;Experience networking and communicating with military personnel and leadership. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in client outreach, recruitment, and client engagement &nbsp;KNOWLEDGE, SKILLS &amp; ABILITIES INFORMATION •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge or prior understanding of the issues and struggles of military families and/or prior experience working in a direct service role with families in need and/or lived experience. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the organizational and functional responsibilities and operations of military organizations. •&nbsp;&nbsp;&nbsp;&nbsp;Individual educator, group facilitation, leadership briefs, and presentation skills •&nbsp;&nbsp;&nbsp;&nbsp;Cultivates and maintains positive relationships that promotes collaborative work with community partners. •&nbsp;&nbsp;&nbsp;&nbsp;Outgoing, self-motivated, and independent in performing program outreach and recruitment. •&nbsp;&nbsp;&nbsp;&nbsp;Budget and fiscal expense management. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate sensitivity and empathy regarding human service issues and project a non-judgmental attitude towards individuals requiring assistance. •&nbsp;&nbsp;&nbsp;&nbsp;Professional written, verbal, and interpersonal communication skills for engaging with internal staff, outside organizations, and clients. •&nbsp;&nbsp;&nbsp;&nbsp;Proficient in Microsoft Office Suite, MS Word, Excel, and Adobe •&nbsp;&nbsp;&nbsp;&nbsp;Strong organizational skills, coordinate and execute high-volume program performance. &nbsp;UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand StewardBENEFITS •&nbsp;&nbsp;&nbsp;&nbsp;Employer-subsidized healthcare plan with employer-funded HRA offered. •&nbsp;&nbsp;&nbsp;&nbsp;Group dental, vision, life insurance and other insurance products available. •&nbsp;&nbsp;&nbsp;&nbsp;Paid holidays, personal and sick leave time. •&nbsp;&nbsp;&nbsp;&nbsp;403(b) retirement plan with employer matching available. &nbsp;WORK ENVIRONMENT •&nbsp;&nbsp;&nbsp;&nbsp;Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. •&nbsp;&nbsp;&nbsp;&nbsp;Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. •&nbsp;&nbsp;&nbsp;&nbsp;Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours.PHYSICAL DEMANDS •&nbsp;&nbsp;&nbsp;&nbsp;Sedentary work on a PC; sitting for extended periods of time, routinely.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Movement within the office and during external meetings and events, regularly. •&nbsp;&nbsp;&nbsp;&nbsp;Bends, stoops and twists, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Exerts up to 25 lbs. of force, occasionally. •&nbsp;&nbsp;&nbsp;&nbsp;Facilitates, presents and collaboratively interacts with others, routinely. •&nbsp;&nbsp;&nbsp;&nbsp;Perform repetitive tasks, i.e., typing and texting, routinely.The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. &nbsp;APPLY To submit your application visit <a href="https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY." target="_blank">https://recruiting.paylocity.com/recruiting/jobs/All/c1a895ce-f28e-4dac-88db-d5fb796d20f5/UNITED-WAY-OF-SAN-ANTONIO-BEXAR-COUNTY.</a>&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Applications WILL NOT be accepted via email. •&nbsp;&nbsp;&nbsp;&nbsp;Contact <a href="mailto:uwjobs@unitedwaysatx.org" target="_blank">uwjobs@unitedwaysatx.org</a> should you experience problems submitting your application.United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | <a href="http://www.uwsastx.org&amp;nbsp" target="_blank">www.uwsastx.org&amp;nbsp</a>;

United Way of San Antonio and Bexar County

Program Coach, Strong Families Strong Forces 

ABOUT UNITED WAYUnited Way of Massachusetts Bay exists to build more equitable communities, together. With 90 years of local impact in eastern Massachusetts, we work with and for our communities to build economic prosperity and enable everyone-across races and ethnicities-to share in the knowledge, wealth and resources available. We believe that the key to unlocking opportunity is uniting people, and we bring together individuals, community leaders, corporate partners, legislators and organizations to build a powerful engine of change.We target efforts in the following areas: (1) quality, affordable childcare and out-of-school time care, (2) educational and career pathways for youth and young adults, (3) safe and stable housing, and (4) wealth building and financial inclusion. United Way currently invests over $45 million annually in a portfolio of over 300 community-based organizations. It spearheads public policy initiatives tackling the most pressing community issues, making a direct and sustained difference in the lives of individuals.We offer excellent benefits including a BCBS PPO plan, dental, a 401k retirement savings with company match and a discretionary employer base contribution, a generous PTO policy which includes extended holiday time and summer hours.POSITION OVERVIEWThe Manager of Grant Relations will partner with the Senior Vice President of Grant Relations and a team of two other staff to help nurture and grow investments in United Way's work and increase its impact in the region. The grants team sits within a larger development department. This is an outstanding career opportunity for a professional to manage a growing portfolio of funders and to help build our impact strategy to advance economic justice across race and ethnicity.The successful candidate will be skilled at cultivating relationships to help build a pipeline of grant opportunities, as well as internal relationships across all departments in the organization. They will collaborate on the development and execution of a grant funding strategic plan and milestones; steward and cultivate existing and prospective funders; and co-create proposals with United Way staff. The Manager will possess or be able to develop broad content expertise in the United Way's five pillars of focus - Safe and Stable Housing, Economic Inclusion and Wealth Building, Early Education and Out-Of-School Time, Pathways for Young Adults and Community-centered Crisis Response.RESPONSIBILITIESKey Responsibilities include but are not limited to:1. Help Execute Grant Fundraising Plan<ul><li>Collaborate with SVP of Grant Relations to execute annual and multi-year grant funding plan. Manage a portfolio of current and prospective funders, advance priority projects, and strengthen the proposal pipeline to increase grant revenue. Be accountable for progress against goals including all project management of grant lifecycle. Build close partnerships with Community Impact, Development, and Finance departments to help create successful proposals and steward relationships with funders.</li></ul>2. Proposal Creation<ul><li>Write compelling proposals and provide guidance to other writers across the organization as to the focus for a particular grant opportunity. Have or be prepared to develop broad content expertise in the areas of United Way's five pillars of focus, as well as the ability to create and co-create new concepts for funding. Must have excellent writing skills and the ability to provide constructive editorial feedback on grant content created by other members of the team.</li></ul>3. Funder Stewardship<ul><li>Steward existing donors to retain grant funding relationships and acquire new grant funding relationships in order to meet revenue goals. Responsible for providing relationship management and stewardship for a portfolio of grant funders with a goal of maintaining and potentially growing these relationships. Have and be able to build a network of relationships in the funder community that can lead to grant opportunities, along with those that may take longer to cultivate. This will require frequent meetings, phone calls and emails, and might include occasional travel.</li></ul>4. Prospect Cultivation<ul><li>Research prospects and actively review calls for proposals/RFPs to identify new opportunities to submit proposals. Along with other staff, identify and screen appropriate state, federal and private funding opportunities through which United Way may receive funds. Review "Requests for Proposals", newsletters and other periodicals and online sources for potential funding opportunities that align with our development goals. Stay informed of significant trends in government, foundation and corporate funding for human service agencies. Requires creativity and strategic thinking to identify possible opportunities and determine strategic fit between these funders and our work.</li></ul>5. Work collaboratively with other Departments<ul><li>Maintain an excellent working relationship with the Grant Finance, Development, and Community Impact program staff in order to build a strong relationships. Establish and maintain ongoing and current knowledge of United Way impact areas, goals, and organizational wide strategies.</li></ul>6. Other duties as assigned by supervisorREQUIREMENTS<ul><li>Bachelor's degree preferred and a minimum of 3 years of experience in grants development with knowledge of the mechanics of grant proposal submission, implementation, reporting and stewardship.</li><li>Demonstrated track record of securing and managing grants. Experience securing and implementing state and/or federal government grants preferred.</li><li>Creative and organized with exceptional project and time management, multi-tasking skills, and follow-up skills to ensure successful and timely completion of projects.</li><li>Excellent writing, editing, verbal, facilitation, and presentation skills, with an emphasis on the ability to persuade and influence others around ideas, decisions, and financial support</li><li>Excellent interpersonal skills and relationship-building skills; ability and willingness to work as part of a team and with staff at all levels.</li><li>Commitment to Diversity, Equity, and Inclusion, Community-Centric Fundraising principles, and to the vision of the United Way of Massachusetts Bay.</li><li>Ability to work a hybrid schedule- currently a minimum of 1 day in the office per week. Additional in-person work may be required based on the needs of the position, and the hybrid work policy is subject to change based on the needs of the organization.</li></ul>United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of our communities. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://unitedwaymassbay.applicantpro.com/jobs/3846202-554005.html" target="_blank">https://unitedwaymassbay.applicantpro.com/jobs/3846202-554005.html</a> &nbsp;

United Way of Massachusetts Bay, Inc. 

United Way of Massachusetts Bay and Merrimack Valley

Manager, Grant Relations

Position Summary(Eligible for Hybrid/ 3 days in office - Alexandria, VA)The Vice President, Technology Operations &amp; Digital Transformation is a senior executional leadership and forward-looking role responsible for driving operational excellence, technology modernization, and cross-enterprise platform integration. Reporting directly to the Chief Technology Officer, this leader ensures that core technology services are robust, scalable, and aligned with the mission and long-term vision of the organization. The role combines strategic oversight with day-to-day management of critical systems, vendor ecosystems, business continuity planning, and enterprise-wide technology initiatives.​ &nbsp;Key ResponsibilitiesOperational Leadership &amp; Service Excellence<ul><li>Lead and evolve the organization’s technology operations, including infrastructure, and IT service management (ITSM).</li><li>Co-lead evolving enterprise platforms (e.g., CRM, ERP, data environments).</li><li>Establish and manage performance benchmarks, KPIs, and SLAs for all technology services.</li><li>Drive continuous improvement initiatives to increase reliability, reduce cost, and enhance the end-user experience.</li></ul>Digital Transformation Strategy<ul><li>Partner with the CTO to define and execute the digital transformation roadmap.</li><li>Lead initiatives that modernize core systems, introduce automation, and increase the use of AI and data-driven technologies.</li><li>Promote the adoption of cloud-native technologies and emerging tools aligned with enterprise goals.</li></ul>Business Continuity &amp; Risk Management<ul><li>Develop and lead the organization’s business continuity and disaster recovery planning.</li><li>Oversee risk assessments and delivery of mitigation strategies to ensure resilience of key systems and services.</li><li>Coordinate enterprise-wide continuity exercises and ensure compliance with policy, audit, and regulatory standards.</li></ul>Enterprise Architecture &amp; Platform Oversight<ul><li>Oversee integration and optimization of enterprise platforms, ensuring scalability and interoperability across business units.</li><li>Provide architectural guidance for new technology investments and ensure alignment with strategic priorities.</li><li>Support enterprise data governance, cybersecurity practices, and compliance frameworks in partnership with key stakeholders.</li></ul>Vendor &amp; Budget Management<ul><li>Manage key vendor relationships and ensure delivery of value through negotiated service contracts.</li><li>Collaborate with Finance and Procurement and oversight and management responsibility of the technology operations budget and capital planning.</li><li>Ensure transparency and accountability in project delivery and investment prioritization.</li></ul>Team Leadership &amp; Culture<ul><li>Mentor and develop a high-performing team of directors, and operational leads.</li><li>Foster a culture of innovation, collaboration, accountability, and equity.</li><li>Champion inclusive technology practices and ensure alignment with organizational values.</li></ul>Key Elements of the RoleThe VP, Technology Operations &amp; Digital Transformation will be accountable for driving the following critical elements of organizational transformation:<ul><li>Technology Adoption: Leading the implementation and integration of advanced digital technologies including cloud computing, big data analytics, artificial intelligence (AI).</li><li>Process Modernization: Streamlining and automating core business processes to enhance operational efficiency and reduce overall costs.</li><li>Customer Engagement: Elevating the quality of service and stakeholder engagement through digital platforms, data-informed outreach, and multi-channel communication.</li><li>Innovation: Creating an ecosystem that encourages experimentation, agile development, and innovation in products, services, and delivery models.</li><li>Cultural Shift: Supporting a shift in mindset across the organization toward digital fluency, adaptability, and continuous improvement.</li></ul>Qualifications<ul><li>Bachelor’s degree in computer science, engineering, business, or related field; master’s degree preferred.</li><li>A minimum 12 years of progressive technology leadership experience, with a strong record in IT operations, enterprise platforms, and digital transformation.</li><li>Demonstrated expertise in managing business continuity and disaster recovery in complex environments.</li><li>Proven success leading large-scale transformation projects and technology modernization efforts.</li><li>Demonstrated knowledge of cloud computing (Microsoft Azure, AWS), enterprise systems (Salesforce), and IT service management frameworks.</li><li>Excellent executive communication skills and a track record of partnering effectively with C-level leaders and cross departmental functions.&nbsp;</li></ul>Preferred Attributes<ul><li>Executive presence and strategic foresight.</li><li>Skilled in navigating matrixed environments and aligning diverse stakeholders</li><li>Experience working in nonprofit or mission-driven organizations.</li><li>Strong project portfolio governance and vendor management skills.</li><li>Passion for ethical, inclusive, and human-centered technology leadership.</li></ul>This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. You should be able to work on-site in the Alexandria, VA location; relocation assistance is not offered.&nbsp;SALARY STATEMENTThe budgeted lifespan salary range for this position is currently $195,000 to $215,000 per year. &nbsp;Salary is determined by several factors including applicant’s knowledge, ­­­skills, experience, position, equity, and market.ABOUT UNITED WAY WORLDWIDEUnited Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here:&nbsp;<a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail&nbsp;<a href="mailto:recruitment@uww.unitedway.org" target="_blank">recruitment@uww.unitedway.org</a> and provide the nature of your request and your contact information.We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.

United Way Worldwide

Vice President, Technology Operations & Digital Transformation

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United Way of El Paso County is committed to improving the lives and futures of all people 
in the community. We bring together expertise, funding and volunteer support to 
positively impact education, health, basic needs, and financial stability. In partnership 
with others, we work to eliminate inequities experienced by diverse populations so that 
all people have a safe, healthy home environment, achieve their educational potential, 
and increase their financial stability. We commit to building bridges across cultural, racial, 
religious, and economic boundaries. 

Position: RESOURCE SPECIALIST 

 
Reports To: Manager of Resiliency Center 
 
Purpose: The Community Resource Specialist supports the mission of 

United Way of El Paso County (UWEPC) by serving as the first 
point of contact for community members, partners, and volunteers 
engaging with the Resiliency Center. This role provides direct 
client support, ensures smooth administrative operations, and 
strengthens partnerships to enhance service delivery. The ideal 
candidate is compassionate, organized, and committed to 
community resilience. 

 
 
MAJOR DUTIES &amp; RESPONSIBILITIES: 

 
Client Services 

ï· Serve as the primary point of contact for inquiries via phone and the El Paso 

Helps platform. 

ï· Greet and assist community members, donors, volunteers, and partners. 

ï· Conduct participant intake and collect eligibility information. 

ï· Maintain a welcoming and supportive environment for all participants. 

ï· Keep an updated directory of community resources and partner contacts. 

ï· Accurately document participant interactions, referrals, and barriers to service. 

ï· Schedule appointments for participants, with Resiliency Navigators. 

ï· Track and log client data and feedback for continuous program improvement and 

reports. 

ï· Work from assigned site as needed. 

ï· Other duties as assigned 


2 


Administrative Support 

ï· Maintain and update a central database of partner and stakeholder contact 

information. 

ï· Manage phone lines, reception messaging, voicemail, and general inquiry 

emails. 

ï· Assist in meeting logistics: invites, RSVPs, vendor coordination, and calendar 

updates. 

ï· Track and report Center usage data and community engagement statistics. 

ï· Draft correspondence, reports, memos, and other written materials as needed. 

ï· Provide general administrative support to Center staff. 

Community Partnerships 

ï· Stay informed on programmatic and community initiatives. 
ï· Develop and maintain partnerships with local service providers and stakeholders. 
ï· Facilitate collaboration between community partners to meet evolving community 

needs. 
ï· Represent the Center in strategic meetings to help shape United Way’s impact 

strategies. 
ï· Promote and advocate for UWEPC programs and values through relationship 

building. 

Community Engagement 
 

ï· Collaborate with other United Way teams to deliver partner support. 

ï· Attend community events and represent United Way’s mission and initiatives. 

ï· Promote public awareness and cultivate support among local organizations and 

businesses. 

Qualifications 

ï· Associate degree in office administration, business, nonprofit management, 
social services, or related field; or equivalent combination of education and 
experience. 

ï· Minimum of 2 years of related professional experience. 

ï· Familiarity with nonprofit sector is a plus. 

ï· Must possess a valid driver's license, reliable transportation, and insurance. 

ï· Bilingual in English and Spanish required. 

ï· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). 

ï· Familiarity with Zoom, Microsoft Teams, and virtual meeting platforms. 

ï· Experience with case management or CRM systems preferred. 

ï· Demonstrated ability to work collaboratively and cross-functionally. 

ï· Excellent project coordination and data-driven decision-making skills. 


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ï· Initiative-taker with strong communication and 
problem-solving abilities. 

ï· High integrity, professionalism, adaptability, and a commitment to service. 

ï· Background check required. 


 
Job Classification: Full time/Non-Exempt 
Salary Range: $34,000 - $37,500 
Classification: Full-Time, Exempt 
Benefits: Health, Dental, Life Insurance, Retirement Contributions

United Way of El Paso County

Resource Specialist

ABOUT THE UNITED WAY OF SAN DIEGO COUNTY:For nearly a century, United Way of San Diego County (UWSD) has been a catalyst for change, tackling inequities through strategic partnerships and data-driven solutions. By uniting resources across public, private, and nonprofit sectors, UWSD addresses the region’s most pressing challenges in education and financial security for underserved communities. From early literacy to career pathways and economic support, UWSD bridges gaps and creates lasting impact for children, individuals, and families.&nbsp;UWSD helps families move toward economic stability with programs that promote safe banking access, personalized financial coaching, and free tax assistance. Education is another cornerstone, with initiatives supporting early childhood literacy and high school STEAM career readiness, ensuring students thrive academically and professionally.&nbsp;Part of a global network of 1,800 United Ways, UWSD drives measurable change through innovative fundraising and community engagement. Guided by 17 civic leaders, 28 staff, and hundreds of volunteers, UWSD stewards a $10M organization dedicated to making education success and financial security a reality for all. Learn more at&nbsp;<a href="http://www.uwsd.org" target="_blank">www.uwsd.org</a>.&nbsp;OVERVIEW OF THE JOBThe President/CEO of United Way of San Diego County is a visionary and transformational leader with deep experience in driving change for underserved communities. A skilled strategist with a proven ability to fundraise to benefit those in need, this executive excels in engaging diverse stakeholders—including public, private, inclusive of corporate partnerships, and nonprofit organizations, community leaders, staff, donors, and volunteers—to forge innovative collaborations that deliver measurable outcomes. Their leadership ideally advances efforts to improve educational achievement and workforce readiness for children, while strengthening financial literacy, economic security, and upward mobility for families.A dynamic bridge-builder, public speaker, and entrepreneurial thinker, the President/CEO inspires action and cultivates momentum. With a keen eye for opportunity and a willingness to take calculated risks, they are adept at designing new business and operational models that ensure both fiscal health and organizational resilience. In close partnership with the Board and staff, the President/CEO champions UWSD’s mission, alignment with United Way Worldwide, elevates its visibility across the San Diego region, and stewards its strategic direction into the future.Among the President/CEO’s many duties, this leader is responsible for:Strategic &amp; Collaborative Leadership<ul><li>Partnering with the Board, staff, funders, corporations, and cross-sector community partners to shape initiatives that expand UWSD’s brand, programs, and resource base.</li><li>Providing ongoing strategic recommendations to the Board, informed by field trends, staff expertise, financial analysis, outcome metrics, risk assessment, and environmental realities.</li><li>Identifying and engaging new constituencies to broaden the donor base, grow revenues and advance UWSD’s mission.</li><li>Leading transparent, energizing conversations with senior staff and program managers to generate innovative strategies and drive organizational impact.</li></ul>Community Engagement &amp; Visibility<ul><li>Inspiring leaders across public, private, and nonprofit sectors to improve educational outcomes, workforce readiness, and support for underserved families.</li><li>Advocating UWSD’s work to educational institutions, elected officials, business leaders, and funders.</li><li>Elevating UWSD’s visibility and brand awareness through compelling public speaking, media messaging, and participation in community events.</li><li>Cultivating relationships with existing and prospective donors to deepen engagement and secure investment in UWSD’s mission.</li></ul>Organizational Leadership &amp; Management<ul><li>Fostering a positive, cohesive workplace culture that encourages innovation among diverse staff and volunteers.</li><li>Leading, coaching, and supporting senior managers and the broader team to ensure alignment, operational efficiency, and high performance.</li><li>Overseeing financial and operational activities of a $10M organization with a focus on program expense ratio, sustainability, and impact.</li><li>Operating with transparency and accountability, working closely with the Board to fulfill fiduciary and compliance responsibilities.&nbsp;</li></ul>Other duties as required&nbsp;QUALIFICATIONS<ul><li>A commitment to lead by example, passion for creating change, and dedication to serving marginalized children and families</li><li>Executive-level experience growing and diversifying funding within a multi-stakeholder environment&nbsp; &nbsp;</li><li>Excellent communication and relationship building skills with an ability to prioritize, negotiate and work with a variety of internal and external stakeholders</li><li>Experience working with volunteers, leaders of corporations, foundations, and public agencies&nbsp;</li><li>Excellent writing and communication skills with the ability to speak persuasively to the media and audiences of all types</li><li>Experience determining and delivering measurable outcomes</li><li>Experience developing and managing complex operating budgets&nbsp;</li><li>Experience crafting and leading collaborative efforts&nbsp;</li><li>Experience leading leaders and teams, and working collaboratively with a board.&nbsp;</li></ul>Salary range: $190,000 - $230,000. Benefits provided.Posting Expiration Date: October 2, 2025 at 5:00pm&nbsp;How to Apply:&nbsp; Please submit a resume and cover letter via email to:&nbsp;<a href="mailto:Search@patlibby.com" target="_blank">Search@patlibby.com</a> (enter UWSD in the subject line)&nbsp;The United Way is an equal opportunity employer committed to inclusive hiring and dedicated to diversity and inclusion in its work and staff.

United Way of San Diego County

President & CEO

About United Way Quad CitiesUnited Way Quad Cities serves as a unifying force—bringing together business, civic, and community leaders to remove barriers and expand opportunity for everyone who calls this region home.We focus where life happens—in schools, neighborhoods, and workplaces—to create lasting change in education, financial stability, and health. Guided by bold goals, real-time data, and a deep belief in the power of opportunity, we align people, resources, and ideas to help more kids succeed in school, more adults find good jobs, and more families live healthy, stable lives.We drive impact through both place-based strategies—like United for Schools—and community-wide investments in high-performing nonprofits. We advocate for policy solutions, support urgent needs, and invest in long-term change.Our mission is to unite the Quad Cities so every person has the access and opportunity to thrive. And our vision is a community full of possibility—where everyone can learn, earn, and live well.Position SummaryThe Chief Impact Officer (CIO) is a key member of the executive leadership team, responsible for leading and aligning United Way’s community investments, public policy efforts, strategic initiatives, and partnerships to maximize regional impact.This leader will guide all facets of United Way’s impact strategy—managing both place-based efforts and community-wide grants—and stewarding multi-million-dollar investments across education, financial stability, and health. The CIO will ensure United Way’s work is data-driven, community-informed, and results-focused.They will lead a growing team, deepen cross-sector partnerships, and serve as a public voice for systems change. The CIO will also lead United Way’s advocacy agenda, advancing policy and public investment strategies that reflect the needs and aspirations of the Quad Cities.This role reports to the President &amp; CEO and is a key member of the senior leadership team. Together with staff, board members, and partners, the CIO plays a critical role in advancing United Way’s mission and vision—to create a community full of possibility where everyone can learn, earn, and live well.Key ResponsibilitiesStrategic Leadership &amp; Alignment<ul><li>Lead the development and execution of United Way’s community impact strategy, aligning place-based initiatives, community grants, and advocacy with the Rise United 2030 goals.</li><li>Drive cross-functional alignment with fundraising, marketing, and operations teams to ensure mission, message, and results are connected and clear.</li><li>Champion equity-centered, outcomes-focused approaches across all initiatives.</li></ul>Grantmaking &amp; Investment Oversight<ul><li>Oversee United Way’s multi-million-dollar investment portfolio, ensuring resources are deployed effectively and transparently.</li><li>Lead the full lifecycle of the Community Impact Grant process—from RFP development to partner engagement to performance monitoring.</li><li>Advance shared measurement and continuous improvement practices with funded partners.</li></ul>Place-Based Strategy &amp; Systems Change<ul><li>Deepen and expand efforts like United for Schools, ensuring embedded support strategies are community-driven and goal-aligned.</li><li>Strengthen the integration of Communities In Schools practices with United Way’s broader strategies—ensuring site coordinators are focused on student and family support, while United Way leads resource development and system-level alignment to maximize effectiveness and avoid duplication.</li><li>Convene stakeholders across sectors to co-create neighborhood and school-based solutions.</li><li>Lead efforts to identify and remove systemic barriers that limit success for children, adults and families.</li></ul>Public Policy &amp; Advocacy<ul><li>Guide United Way’s local, state, and federal advocacy agenda.</li><li>Build relationships with public officials and civic leaders to influence systems change aligned with community needs.</li><li>Leverage coalition partnerships and data to advocate for equitable policy and investment shifts.</li></ul>Data, Learning &amp; Evaluation<ul><li>Ensure decisions are grounded in real-time data, community voice, and disaggregated analysis.</li><li>Oversee impact dashboards, learning loops, and evaluation tools that track progress and inform strategy.</li><li>Promote a culture of reflection, adaptation, and transparency.</li></ul>Team &amp; Organizational Leadership<ul><li>Lead and grow the Community Impact team, supporting leadership development, clarity of roles, and shared accountability.</li><li>Serve as a collaborative thought partner to the CEO and executive team.</li><li>Represent United Way at key community tables, funder briefings, and public events.</li></ul>QualificationsRequired:<ul><li>8–10 years of leadership experience in nonprofit, philanthropic, education, or public sector settings.</li><li>Proven ability to lead cross-sector initiatives and manage large-scale community investments.</li><li>Experience with public policy, advocacy, or systems change efforts.</li><li>Strong understanding of place-based strategies, collective impact, and equity-focused practices.</li><li>Exceptional relationship-building, communication, and facilitation skills.</li><li>Demonstrated ability to lead teams and deliver results in a complex, fast-paced environment.</li><li>Valid Driver’s License, automobile insurance, and reliable transportation required.&nbsp;</li></ul>Preferred:<ul><li>Experience working in or with school systems, government agencies, or multi-site initiatives.</li><li>Background in using data and evaluation to drive continuous improvement.</li><li>Strong public presence and comfort serving as a spokesperson.</li></ul>Why Join Us?<ul><li>Help shape the future of the Quad Cities as a region where everyone can learn, earn, and live well.</li><li>Work alongside a dynamic, mission-driven team committed to impact, innovation, and equity.</li><li>Lead some of the region’s most strategic, community-driven efforts in education, financial stability, and health.</li><li>Competitive salary and benefits package, with flexible and hybrid work options.</li></ul>How to Apply? Interested candidates should send a resume and cover letter to Karrie Abbott at <a href="mailto:kabbott@unitedwayqc.org" target="_blank">kabbott@unitedwayqc.org</a>

United Way Quad Cities

United Way of the Quad Cities Area

Chief Impact Officer

Reports to&nbsp;&nbsp; &nbsp;&nbsp;211 StatewideOperations Director&nbsp;Location: &nbsp; Must Reside in Wisconsin&nbsp;United Way of Wisconsin is seeking an organized, enthusiastic, forward-thinking, and mission-focused individual who understands and respects the needs of 211 resource directory users and has an interest in the human services delivery system. The 211 Community Resource Database Associate (Associate) will develop and maintain relationships with agencies and community groups that assist all populations, with an emphasis but not limited to service providers in Wisconsin. This is a full-time, regular, non-exempt position.&nbsp;&nbsp;ABOUT UNITED WAY OF WISCONSIN&nbsp;&nbsp;United Way improves lives and strengthens communities by mobilizing partners to close gaps and open opportunities so everyone can thrive in Wisconsin. The United Way connects partners, donors, volunteers, and community leaders to tackle the root causes of complex challenges while making a positive impact on the lives of Wisconsinites. Statewide our key initiatives are 211 Wisconsin, Volunteer Wisconsin, Workforce Development, and Techquity Wi. We also provide member support services to local and independent United Ways in Wisconsin, and 211 regional contact centers.&nbsp;&nbsp;CORE COMPETENCIES&nbsp;Candidates must be able to demonstrate strong analytical and critical thinking skills, exercise sound judgment, and dynamic teamwork. The person should excel at effective communication, sound technical skills, analytical ability, good judgment, and a strong operational focus. A commitment to updating and improving the community resource directory is essential with an understanding that success will include in person conversations, professional phone, and written communication skills, and be comfortable with using modern technical platforms to enter data and edit content using a systemwide style guide.&nbsp;&nbsp;The individual should have exceptional listening skills, a high level of energy and integrity; compassion for all members of the community and staff and is initiative-taking.&nbsp;&nbsp;ESSENTIAL DUTIES AND RESPONSIBILTIES:&nbsp;The duties listed below are intended only as illustrations of the types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment.&nbsp;&nbsp;Service Directory Curation and Data Entry&nbsp;Regularly update and maintain a comprehensive directory of community service providers, including contact information, eligibility criteria, and service details. &nbsp;Verify agency programs and index the services according to a standard indexing system.&nbsp;Conduct research to identify service providers missing from the directory and add resources and incorporate them into the database. &nbsp;Ensure data accuracy by verifying information with providers and updating as needed. &nbsp;Ensure compliance with national accreditation, taxonomy, and coding standards.&nbsp;&nbsp;Outreach and Community Engagement&nbsp;Assist in implementing outreach strategies to raise awareness about available services within the community. &nbsp;Conduct surveys, telephone, and other methods to regularly update and collect community resource database service listing.&nbsp;&nbsp;QUALIFICATIONS&nbsp;Excellent and demonstrated communication and people skills to interact with diverse populations, required.&nbsp;Strong research and analytical abilities to identify appropriate resources, required.&nbsp;Meticulous with strong organizational skills to maintain accurate information, required.&nbsp;Proficiency in computer applications for data entry and report generation, required.&nbsp;Proficiency in using Microsoft Office products including word and excel, required.&nbsp;Knowledge of local community resources and social service agencies, required.&nbsp;&nbsp;Knowledge of substance use treatment and support services, preferred.&nbsp;&nbsp;Productivity driven with a focus on measurable results.&nbsp;Critical thinking and problem solving.&nbsp;Ability to work independently, as well as in a team environment.&nbsp;&nbsp;Ability to establish and maintain positive working relationships and remain positive.&nbsp;&nbsp;Flexible, able to manage priorities and deadlines in a fast-paced environment without compromising quality.&nbsp;WORKING CONDITIONS&nbsp;Hours of operation are Monday through Friday 8:30 to 5:00 pm.&nbsp;Work involves frequent use of office equipment and exposure to computer screens.&nbsp;&nbsp;Work requires oral and written communication with internal and external partners.&nbsp;&nbsp;Hybrid work environment within the state of Wisconsin.&nbsp;Physical and Mental Demands&nbsp;The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.&nbsp;While performing the duties of this class, an employee is regularly required to stand, walk, and sit, talk or hear both in person and by telephone; use hands and fingers repetitively to handle or feel objects or controls and operate computers and other standard office equipment; reach with hands and arms.&nbsp; &nbsp;&nbsp;Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.&nbsp;While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; learn and apply new information or skills, work under intensive deadlines and interact with UWWi staff and members and others encountered in the course of work.&nbsp;

United Way of Wisconsin

211 Community Resource Specialist & Data Entry Associate

Job Announcement – Rental Assistance Program SpecialistAt United Way of King County, we are working side by side with communities to build an equitable future for everyone. We believe that having staff, volunteers, and supporters that represent diverse backgrounds will allow us to better accomplish our mission. We continue to work diligently to ensure that the field of philanthropy is welcoming to diverse communities. We strive to have a diverse staff and particularly encourage Black, Indigenous and people of color to apply and be part of our team.&nbsp;Our culture fosters collaboration, teamwork, open communication, leadership, integrity, and accountability. &nbsp;&nbsp;Job Summary:This program provides rental help to help hundreds of eligible households and works with landlords and tenants to resolve outstanding rental debt. Major areas of focus include supporting the team with administrative and program building tasks. This is a time limited position based on grant funding. The position is expected to end June 30th, 2026, with the possibility of extension.This position will remain open until filled; however, priority consideration will be given to applications submitted within the first two weeks. We encourage interested candidates to apply early.Compensation:<ul><li>The compensation for this position is $30.08 per hour.&nbsp;</li><li>Medical, dental, vision and life insurance</li><li>32 days of PTO (including holidays)</li><li>403(b) retirement savings plan</li><li>Subsidized Transit Pass (Orca Card)</li></ul>Essential Duties:<ul><li>Provides support for the development and implementation of the ongoing King County and Seattle Rental Assistance Program.</li><li>Works closely with Rental Assistance Program Managers and YDIP Program Coordinator to make sure program communication is up to date and clear.</li><li>Collaborates with CBO partners and fellow team members on process improvements and to strengthen racial equity outcomes.</li><li>Supports finance process in collaboration with internal Accounting Team to ensure timely process of rent payments on a weekly basis.&nbsp;</li><li>Provides timely and accurate updates on client data and landlord data in program database for program staff.</li><li>Reviews recent updates made to the Keep King Count Housed portal and confirms that all new content, workflows, and user permissions are correctly configured.</li><li>Ensures the CIF portal is updated with the latest changes, including form revisions, resource links, and any adjusted data fields.</li><li>Verifies that the Spanish Intake Form updates are fully translated, accessible, and consistent with the English version.</li><li>Reviews and evaluates incoming applications for accuracy, completeness, and eligibility.</li><li>Audits the current Zendesk ticket system to identify gaps, duplicates, or inefficiencies.</li><li>Assists with HMIS entry.</li><li>Supports program administration work for grant reporting and other related duties as assigned.</li><li>Ability to learn new technology and navigate confidential information systems.</li><li>Strong commitment to UWKC’s racial equity work and demonstrated interest in social justice.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Demonstrated understanding of social and racial justice and equity, with a proven commitment to apply racial and economic justice lenses in both personal and workplace contexts.</li><li>Lived experience and/or demonstrated professional skills working within a diverse work environment.</li><li>Proven passion for preventing homelessness.</li><li>Demonstrated strong community outreach skills.</li><li>Proven ability to communicate with diverse populations in an empathetic and professional manner.</li><li>Demonstrated commitment to Racial Equity and dismantling racism.</li><li>Proven strong commitment to client confidentiality.</li><li>Demonstrated excellent detail orientation and the ability to quickly and concisely synthesize large amounts of information.</li><li>Proven strong ability to multi-task and utilize effective time management skills.</li><li>Demonstrated experience leveraging new technology, social media, and other tools on a daily basis.</li><li>Proven excellent organizational and follow-through skills in a fast-paced environment.</li><li>Demonstrated strong verbal and written communication skills.</li><li>Proven ability to learn new technology and navigate confidential information systems.</li></ul>Education and/or Experience:High school diploma or equivalent; Associate degree preferred. Two (2) years’ experience in office administration, community outreach, case management, program/project support are highly desirable. Previous case management and customer experience desired. Ability to speak other languages is desired. &nbsp;Additional Information:United Way of King County is an exceptional workplace that can provide you with:<ul><li>Opportunities to work with smart, passionate, and enthusiastic team members and volunteers.</li><li>Ongoing collaboration with diverse staff and other constituents</li><li>A desirable culture of high-performance expectations and accountability</li><li>Exciting and challenging work</li><li>Opportunities to help solve the community's toughest problems.</li><li>Competitive pay that is commensurate with demonstrated successful performance and experience.</li><li>Many other benefits that we are happy to discuss with you.</li></ul>Application Procedures:Please click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=581540&amp;source=CC2&amp;lang=en-us" target="_blank">here</a> (Will be added later) to apply online via the following link. You will be asked to upload your resume and provide a cover letter as well as complete the United Way of King County application. &nbsp;***Applicants MUST apply at the United Way of King County Career Center to be considered for this position. &nbsp;Click <a href="https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=40cbdfa2-7e40-4c34-a848-d9f9c7c13663&amp;ccId=19000101_000001&amp;jobId=581540&amp;source=CC2&amp;lang=en-us" target="_blank">here</a> to access the Career Center to apply.***

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